Getac Technology K120R User Manual
K120
USER MANUAL
Rugged Mobile Computing Solutions
August 2018
TRADEMARKS
All brand and product names are trademarks or registered trademarks of
their respective companies.
NOTE
The information in this manual is subject to change without notice.
For the latest version of the manual, please visit the Getac website at
www.getac.com.
i
Table of Contents
Chapter 1 Getting Started ............................................................ 1
Getting the Computer Running ........................................... 2
Unpacking ........................................................................... 2
Installing the Battery Packs ................................................ 3
Installing the Micro-SIM Card (Optional) ............................ 4
Using the Tether ................................................................. 5
Connecting to AC Power ................................................. 6
Turning On and Off the Computer .................................. 8
Identifying Hardware Components ......................................... 9
Tablet Components ............................................................ 9
Keyboard Dock Components (Optional) .......................... 16
Multiple Usage Modes .......................................................... 21
Changing Usage Modes ................................................... 22
Opening and Closing the Display ..................................... 24
Chapter 2 Operating Your Computer ........................................... 26
Navigating on the Screen .................................................. 27
Using the Touchscreen ......................................................... 27
Using the Dual Mode Display (Optional) .......................... 30
Using the Keyboard Dock ..................................................... 31
Using the Keyboard .......................................................... 31
Using the Touchpad ......................................................... 35
Using Network and Wireless Connections ........................... 37
Using the LAN ....................................................................... 37
Using the WLAN.................................................................... 38
Using the Bluetooth Feature ............................................. 39
Using the WWAN Feature (Optional) ............................ 40
Chapter 3 Managing Power........................................................... 41
AC Adapter ................................................................................ 42
ii
Battery Pack .............................................................................. 43
Charging the Battery Pack ................................................ 43
Initializing the Battery Pack ........................................... 44
Checking the Battery Level ............................................... 44
Battery Low Signals and Actions ...................................... 45
Replacing the Battery Pack .............................................. 46
Power-Saving Tips .................................................................... 48
Chapter 4 Using Options and Peripherals ................................... 49
Using the Fingerprint Scanner (Optional) ......................... 50
Enrolling a Fingerprint ................................................... 50
Fingerprint Login ........................................................... 51
Using the Barcode Reader (Optional) .................................. 52
Connecting Peripheral Devices ............................................ 53
Connecting a Display Monitor ....................................... 53
Connecting a USB Device .................................................... 54
Connecting a Device for USB Charging ........................... 55
Connecting a Serial Device .............................................. 56
Connecting an Audio Device ............................................ 57
Using Various Card Readers..................................................... 58
Using Storage Cards ............................................................. 58
Using Smart Cards (Optional) .......................................... 59
Using the NFC/RFID Reader (Optional) ........................... 60
Changing or Replacing ......................................................... 61
Replacing the SSD ................................................................ 61
Chapter 5 Using BIOS Setup ........................................................ 62
When and How to Use .......................................................... 63
Menu Descriptions ................................................................ 64
Information Menu .......................................................... 64
Main Menu .................................................................... 64
Advanced Menu ................................................................ 65
Security Menu ................................................................... 67
Boot Menu ........................................................................ 68
Exit Menu ...................................................................... 68
Chapter 6 Using Getac Software .................................................. 69
OSD Control Panel ............................................................... 70
G-Manager ................................................................................ 71
G-Camera .................................................................................. 73
Chapter 7 Care and Maintenance ................................................. 74
iii
Protecting the Computer ................................................... 75
Using an Anti-Virus Strategy ............................................ 75
Using the Cable Lock ....................................................... 75
Taking Care of the Computer............................................. 77
Location Guidelines ........................................................... 77
General Guidelines ............................................................ 77
Cleaning Guidelines .......................................................... 78
Battery Pack Guidelines ..................................................... 78
Touchscreen Guidelines ....................................................... 80
When Traveling...................................................................... 81
Chapter 8 Troubleshooting ........................................................... 82
Preliminary Checklist ............................................................. 83
Solving Common Problems ................................................... 84
Battery Problems ............................................................... 84
Bluetooth Problems ........................................................... 84
Display Problems .................................................................. 85
Hardware Device Problems ............................................... 85
Keyboard and Touchpad Problems ................................... 86
LAN Problems ....................................................................... 86
Power Management Problems .......................................... 87
Sensor Problems ................................................................... 87
Software Problems ............................................................ 88
Sound Problems ................................................................... 88
Startup Problems ............................................................... 89
WLAN Problems ................................................................... 89
Other Problems.................................................................. 91
Resetting the Computer .................................................... 92
System Recovery ...................................................................... 93
Using Windows RE ............................................................... 93
Using Recovery Partition ................................................... 94
Using the Driver Disc (Optional) ......................................... 95
Appendix A Specifications ............................................................... 96
Tablet Specifications .............................................................. 97
Keyboard Dock Specifications ............................................... 99
Appendix B Regulatory Information ............................................. 100
On the Use of the System .................................................... 101
Class B Regulations ............................................................ 101
ANSI Warning ..................................................................... 102
iv
Safety Notices .................................................................. 103
On the Use of the RF Device ................................................ 106
USA and Canada Safety Requirements and Notices ....... 106
European Union CE Marking and Compliance Notices... 108
User Notification of Take-back Service ................................
ENERGY STAR 7.0 ................................................................. 111
Battery Recycling ................................................................ 113
110
1
Chapter 1
Getting Started
This chapter first tells you step by step how to get the computer up and
running. Then, you will find a section briefly introducing the external
components of the computer.
2
Getting the Computer Running
Battery pack x 2
- or High capacity battery
pack x 2
AC adapter
AC power cord
Stylus
Tether
Screen cleaning cloth
Document(s)
Driver disc (optional)
Unpacking
After unpacking the shipping carton, you should find these standard items:
K120 Tablet
Keyboard Dock (optional)
Inspect all the items. If any item is damage or missing, notify your dealer
immediately.
3
Installing the Battery Packs
Locked
Lock
Unlocked
(revealing red part)
K120 has two battery compartments for two battery packs; each is installed
in the same way.
1.
With the battery pack correctly oriented, attach its connector side to the
battery compartment at an angle ( ) and then press down the other
side ( ). The battery release latch should automatically engage.
NOTE:
different from the one shown here. The removal and installation method is
the same.
If you have the high capacity battery model, the battery pack looks
Battery release
latch
2.
Slide the lock of the battery release latch downward to the locked position.
CAUTION:
underneath red part.
Make sure the latch is correctly locked, not revealing the
4
Installing the Micro-SIM Card (Optional)
1.
Locate the micro-SIM card slot. Slide the protective cover to the unlocked
position and open the cover.
2.
Remove one screw to detach the small metal plate that covers the
micro-SIM card slot.
3.
Noting the orientation, insert the micro-SIM card all the way into the
slot.
NOTE:
then pull it out.
To remove the micro-SIM card, just push in the card to release it and
5
Using the Tether
A tether is provided for attaching the stylus to your Tablet.
1.
Thread one of the tether’s loop through the hole of the stylus ( ), tie a
dead knot at the end ( ), and pull the tether ( ) so that the knot fills in
the hole and prevents the tether from falling off.
2.
Insert the other loop to the tether hole on the Tablet ( ). Then, insert
the stylus through the loop ( ) and pull it tight.
6
Connecting to AC Power
CAUTION:
other AC adapters may damage the computer.
Use only the AC adapter included with your computer. Using
NOTE:
The battery pack is shipped to you in power saving mode that protects it
from charging/discharging. It will get out of the mode to be ready for
use when you install the battery pack and connect AC power to the
computer for the very first time.
When the AC adapter is connected, it also charges the battery pack. For
information on using battery power, see Chapter 3.
You must use AC power when starting up the computer for the very first
time.
1. Tablet Only:
Open the cover of the power connector. The cover is protected by a
sec
urity lock. Slide the lock outward
Plug the DC c
ord of the AC adapter to the power c
(
) to
unlock the cover.
onnector
(
Plug the female end of the AC power cord to the AC adapter and the
mal
e end to an electrical
outlet
(
).
).
7
Tablet + Keyboard Dock:
Open the cover of the power connector.
Plug the DC cord of the AC adapter to the power connector ( ).
Plug the female end of the AC power cord to the AC adapter and the
male end to an electrical outlet ( ).
NOTE:
to K120.
2.
See “Attaching the Keyboard Dock” to know how to attach the dock
Power is being supplied from the electrical outlet to the AC adapter and
onto your computer. Now, you are ready to turn on the computer.
8
Turning On and Off the Computer
To...
Do this...
Power off
(Shutdown)
Select Power Shut down.
Sleep
Use one of these methods:
Press the power button.*
Select Power Sleep.
With the Keyboard Dock:
Close the top cover.*
Press Fn + F12.*
Hibernate
By default, this option is not shown in the Start menu. If
you want to use the feature, set up accordingly in Windows
settings.
Turning On
Press the power button ( ) for at least 2 seconds until the Power Indicator
lights up. The Windows operating system should start.
NOTE:
By default, there is 2-second delay time for the power button. You can
change the se
tting with
the
“Power Button
Delay” item in the BI
Setup Utility. (See “Advanced Menu in Chapter 5.)
Tapping the screen during startup may invoke a pre-boot menu (unless
the default settings have been changed). If the menu appears, simply
select Continue.
Turning Off
When you finish a working session, you can stop the system by turning off
the power or leaving it in Sleep or Hibernation mode:
OS
*
“Sle
ep” is the default result of
action does through Windows settings.
the action
. You can cha
nge what
the
9
Identifying Hardware Components
Ref
Component
Description
NOTE:
computer may not be exactly the same as those shown in this manual.
CAUTION:
When not using a connector, make sure to close the cover completely for
water- and dust-proof integrity. (Engage the locking mechanism if existing.)
Depending on the model you purchased, the appearance of your
You need to open the protective covers to access the connectors.
Tablet Components
Front Components
10
Camera cover
Covers the camera lens.
Slide the cover to open or close it. The cover
provides privacy protection.
11
Ref
Component
Description
CAUTION:
When using the internal microphone,
make sure the camera cover is fully closed or
opened. An in-between position can interfere with
the microphone function.
Microphone
Receives sound and voice to record voice.
Camera indicator
Lights up when the camera is in use.
IR sensor
(optional)
Detects the infrared energy of objects to form an
image. The sensor flashes red light when in use.
The near infrared (IR) imaging capability allows you
to use Windows Hello face authentication.
Camera lens
Allows you to use the camera function.
Light sensor
Detects the surrounding lighting condition for
automatic adjustment of the LCD brightness.
Touchscreen
Displays and receives information for the computer.
P2 button
The default function is
Camera
or
Barcode Trigger
depending on your model.
Camera
Starts the G-Camera application.
Barcode
Trigger
Serves as the trigger button for the barcode
reader if your model has the module.
Stereo speaker
Sends out sound and voice from your computer.
Power button
Turns the power on or off. (The default
“off”
state
is
“Sleep mode.”)
With a default setting of 2-second delay, you have
to press the button for at least 2 seconds for it to
function.
Indicators
Power
Lights blue when the power is on.
Blinks blue when the system is in Sleep mode.
Battery
Lights amber when the battery is being charged.
Lights green when battery charging is completed.
12
Ref
Component
Description
Blinks green to indicate the battery’s built-in high
temperature protection mechanism is activated.
CAUTION:
Do not remove the battery during this
period.
Blinks red (once per second) when the battery’s
capacity is below 10%.
Blinks red rapidly (once per 0.5 second) when there
is a thermal protection problem. Ask for repair
service in case this happens.
Blinks amber when the battery charging is in an
abnormal state. Replace the battery in case this
happens.
RF (Radio
Frequency)
Lights blue when the RF radio of any RF feature
(WLAN/Bluetooth/WWAN) is on.
Windows logo
button
Opens or closes the Start menu.
Plus button
Increases the sound volume.
Minus button
Decreases the sound volume.
P1 button
Opens or closes the OSD Control Panel.
When pressed longer:
Serves as the Ctrl+Alt+Del keyboard keys.
Fingerprint
scanner
(optional)
Serves as the fingerprint verification, preventing
unauthorized access to your computer.
NOTE:
using G-Manager.
The hardware buttons (except the power button) can be re-defined
13
Rear Components
Ref
Component
Description
Flash
Provides extra light when taking pictures.
Camera lens
Allows you to use the camera function.
When the camera lens is in use, the indicator beside
it lights up.
NFC/RFID reader
(optional)
Reads data from NFC/RFID tags.
Battery pack
Supplies power to your computer when external
power is not connected.
NOTE:
If you have the high capacity battery model,
the battery pack looks different from the one
shown here.
14
Right-Side Components
Ref
Component
Description
Stylus holder
Holds the stylus.
Depending on the model, the component can be one of the
following:
None
USB 2.0 port
Connects a USB device.
RS232 serial
connector
Connects a serial device.
RJ-45
connector
Connects the LAN cable.
Security lock
Locks the cover of the power connector.
Power
connector
Connects the AC adapter.
For covers with an arrowhead icon, push the cover toward one side to unlock
and the other side to lock. The arrowhead points to the side for unlocking.
15
Left-Side Components
Ref
Component
Description
SSD canister
Contains the solid-state drive, which is the mass
storage device of your computer.
CAUTION:
This device is not hot-swappable. Do
not remove it without turning off the system first.
MicroSD card slot
Accepts a microSD card for removable storage
media.
Micro-SIM card
slot
(optional)
Accepts a micro-SIM card for models having the
WWAN module.
NOTE:
The slot still exists but cannot be used for
models without the WWAN module.
Kensington lock
Locks the computer to a stationary object for
security.
Smart card
reader
(optional)
Accepts a smart card for additional security
feature.
PowerShare USB
3.0 port
Provides either of the below two functions
depending on your setting.
Charges a connected mobile device.
- or -
Functions as a standard USB 3.0 port (default
setting).
For covers with an arrowhead icon, push the cover toward one side to unlock
and the other side to lock. The arrowhead points to the side for unlocking.
16
Ref
Component
Description
USB 3.1 Gen 1
Type-C port
Connects a USB device that supports USB Type-C
connection.
Combo audio
connector
Connects a set of headphones or external
speakers with amplifier.
Supports a headset microphone with 4-pole TRRS
3.5mm jack.
HDMI connector
Connects a HDMI monitor or TV set.
Top Components
Ref
Component
Description
Barcode reader
lens
(optional)
Scans and reads barcodes.
Ref
Component
Description
Tri antenna
passthrough
(optional)
Connects to the docking station for using external
WLAN/GPS/WWAN antenna.
Battery release
latch
Releases the battery pack. The latch has a locking
mechanism.
Locked
Bottom Components
17
Unlocked
18
Ref
Component
Description
Docking
connectors
Connect a proprietary dock such as the keyboard
dock, office dock, and vehicle dock.
Keyboard Dock Components (Optional)
Ref
Component
Description
NOTE:
The Keyboard Dock can be purchased separately. Specific models come
with the Keyboard Dock.
S
ee “Multiple Usage Mode
Top Components
s” later in this cha
pter for more i
nformati
on.
19
Tablet release
latch
Releases the Tablet. The latch has a locking
mechanism.
20
Ref
Component
Description
Locked
Unlocked
Keyboard
Serves as the data input device of the computer.
Touchpad
Serves as the pointing device of the computer.
Indicators
Power
Lights blue when the computer is on.
Blinks blue when the computer is in Sleep mode.
Battery
Lights amber when the battery is being charged.
Lights green when battery charging is completed.
Blinks green to indicate the battery’s built-in high
temperature protection mechanism is activated.
CAUTION:
Do not remove the battery during this
period.
Blinks red (once per second) when the battery’s
capacity is below 10%.
Blinks red rapidly (once per 0.5 second) when there
is a thermal protection problem. Ask for repair
service in case this happens.
Blinks amber when the battery charging is in an
abnormal state. Replace the battery in case this
happens.
RF (Radio
Frequency)
Lights blue when the RF radio of any RF feature
(WLAN/Bluetooth/WWAN) is on.
Caps Lock
Lights blue when Caps Lock is on.
Num Lock
Lights blue when Num Lock is on.
Top cover latch
Locks the Tablet and Keyboard Dock in the closed
position.
21
Right-Side Components
Ref
Component
Description
USB 3.0 port
Connects a USB device.
SD card slot
Accepts a SD card for removable storage media.
RS232 serial
connector
Connects a serial device.
Power
connector
Connects the AC adapter.
For covers with an arrowhead icon, push the cover toward one side to unlock
and the other side to lock. The arrowhead points to the side for unlocking.
Left-Side Components
For covers with an arrowhead icon, push the cover toward one side to unlock
and the other side to lock. The arrowhead points to the side for unlocking.
22
23
Ref
Component
Description
Kensington lock
Locks the Keyboard Dock to a stationary object for
security.
VGA connector
Connects an external display monitor.
HDMI connector
Connects a HDMI monitor or TV set.
RJ-45 connector
Connects the LAN cable.
USB 3.0 port
Connects a USB device.
Bottom Components
Ref
Component
Description
Handle
Provides a convenient way to carry the computer.
The extendable handle also serves as a stabilizer for
the touchscreen to hold firm when you tap on it.
24
Ref
Component
Description
Tri antenna
passthrough
(optional)
Connects to the docking station for using external
WLAN/GPS/WWAN antenna.
WLAN WWAN
GPS
Docking
connector
Connects a proprietary dock such as the office dock
and vehicle dock.
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