Getac Technology EM7511F User Manual
F110
USER MANUAL
Rugged Mobile Computing Solutions
August 2018
TRADEMARKS
All brand and product names are trademarks or registered trademarks of their
respective companies.
NOTE
The information in this manual is subject to change without notice.
For the latest version of the manual, please visit the Getac website at
www.getac.com.
Table of Contents
Chapter 1 Getting Started .......................................................................... 1
Getting the Tablet PC Running ................................................... 2
Unpacking ............................................................................... 2
Installing the SIM Card (Optional) and Battery Packs ............ 3
Connecting to AC Power ......................................................... 5
Using the Tether...................................................................... 6
Turning On and Off the Tablet PC .......................................... 7
Taking a Look at the Tablet PC ................................................... 8
Front Components .................................................................. 8
Rear Components ................................................................. 10
Left-Side Components .......................................................... 12
Top Components................................................................... 13
Bottom Components ............................................................. 14
Chapter 2 Operating Your Tablet PC....................................................... 15
Navigating on the Screen .......................................................... 16
Using the Touchscreen ......................................................... 16
Using the Dual Mode Display (Optional) ............................... 19
Using Network and Wireless Connections ................................ 20
Using the LAN (Optional) ...................................................... 20
Using the WLAN.................................................................... 21
Using the BT Feature ............................................................ 21
Using the WWAN Feature (Optional) .................................... 22
Using the Fingerprint Scanner (Optional).................................. 24
Chapter 3 Managing Power ...................................................................... 26
AC Adapter ................................................................................ 27
Battery Pack .............................................................................. 28
Charging the Battery Pack .................................................... 28
Initializing the Battery Pack ................................................... 29
Checking the Battery Level ................................................... 29
Battery Low Signals and Actions .......................................... 30
Replacing the Battery Pack ................................................... 30
Power-Saving Tips .................................................................... 33
i
Chapter 4 Expanding Your Tablet PC ..................................................... 34
Connecting a USB Device ......................................................... 35
Connecting an Audio Device ..................................................... 36
Connecting an HDMI Display Monitor ....................................... 37
Connecting a Serial Device (Optional) ...................................... 38
Using Smart Cards (Optional) ................................................... 39
Using HDMI-in Function (Optional) ........................................... 40
Using the NFC/RFID Reader (Optional) .................................... 41
Using MicroSD Cards (Optional) ............................................... 42
Chapter 5 Using BIOS Setup .................................................................... 43
When and How to Use .............................................................. 44
Menu Descriptions ..................................................................... 45
Information Menu .................................................................. 45
Main Menu ............................................................................ 45
Advanced Menu .................................................................... 45
Security Menu ....................................................................... 47
Boot Menu ............................................................................. 48
Exit Menu .............................................................................. 49
Chapter 6 Using Getac Software ............................................................. 50
OSD Control Panel .................................................................... 51
G-Manager ................................................................................ 52
G-Camera (Optional) ................................................................. 54
Using the Barcode Reader (Optional) ....................................... 55
Chapter 7 Care and Maintenance ............................................................ 57
Protecting the Tablet PC ........................................................... 58
Using an Anti-Virus Strategy ................................................. 58
Using the Cable Lock ............................................................ 58
Taking Care of the Tablet PC .................................................... 59
Location Guidelines .............................................................. 59
General Guidelines ............................................................... 59
Cleaning Guidelines .............................................................. 60
Battery Pack Guidelines ........................................................ 60
Touchscreen Guidelines ....................................................... 61
When Traveling ......................................................................... 63
Chapter 8 Troubleshooting ...................................................................... 64
Preliminary Checklist ................................................................. 65
Solving Common Problems ....................................................... 66
Battery Problems................................................................... 66
BT Wireless Transmission Problems .................................... 66
Display Problems .................................................................. 67
Hardware Device Problems .................................................. 67
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Power Management Problems .............................................. 68
Sensor Problems................................................................... 68
Software Problems ................................................................ 69
Sound Problems.................................................................... 69
Startup Problems .................................................................. 70
WLAN Problems.................................................................... 70
Other Problems ..................................................................... 72
Resetting the Tablet PC ............................................................ 73
System Recovery ...................................................................... 74
Using Windows RE ............................................................... 74
Using Recovery Partition ...................................................... 75
Using the Driver Disc (Optional) ................................................ 76
Appendix A Specifications .......................................................................... 77
Appendix B Regulatory Information ........................................................... 79
On the Use of the System ......................................................... 80
Class B Regulations .............................................................. 80
ANSI Warning ....................................................................... 81
Safety Notices ....................................................................... 82
On the Use of the RF Device .................................................... 85
USA and Canada Safety Requirements and Notices ........... 85
European Union CE Marking and Compliance Notices ........ 86
User Notification of Take-back Service ..................................... 89
ENERGY STAR 7.0 ................................................................... 90
Battery Recycling ...................................................................... 92
iii
Chapter 1
This chapter first tells you step by step how to get the Tablet PC up and running.
Then, you will find a section briefly introducing the external components of the
Tablet PC.
1
F110 Tablet PC
AC adapter
AC power cord
Battery pack x 2
Screen cleaning cloth
Stylus
Document(s)
Tether
Driver disc (optional)
Getting the Tablet PC Running
Unpacking
After unpacking the shipping carton, you should find these standard items:
Inspect all the items. If any item is damage or missing, notify your dealer
immediately.
2
Installing the SIM Card (Optional) and Battery
Packs
1. Locate the battery cover. Slide the two small locks outward to the unlocked
position ( ) () and then release the latch ( ) () to open the battery
cover.
2. Select models only:
With the SIM card’s chip side facing up and the beveled corner pointing to the
slot, insert the card all the way into the slot.
NOTE:
To remove the SIM card, just push in the SIM card to pop-out and remove the
card.
The slot still exists but cannot be used for models without the WWAN module.
3
Battery 1
Battery 2
3. Note the orientation of the battery pack. Hold the battery pack at an angle and
insert its small tabs to the corresponding notches in the battery compartment.
Then, lift the yellow protection sheet in the battery compartment and plug the
battery connector.
4. Proceed with the other battery pack.
5. Hold the battery cover at an angle and insert the cover’s small tabs to the
corresponding notches on the Tablet PC; then close the cover. Press the four
small dots () so that the cover clicks into place. Engage the cover latch ( )
() and slide the two small locks inward to the locked position ( ) ().
4
Connecting to AC Power
CAUTION: Use only the AC adapter included with your Tablet PC. Using other AC
adapters may damage the Tablet PC.
NOTE:
The battery pack is shipped to you in power saving mode that protects it from
charging/discharging. It will get out of the mode to be ready for use when you
install the battery pack and connect AC power to the Tablet PC for the very
first time.
When the AC adapter is connected, it also charges the battery pack. For
information on using battery power, see Chapter 3.
You must use AC power when starting up the Tablet PC for the very first time.
1. Plug the DC cord of the AC adapter to the power connector of the Tablet PC
().
2. Plug the female end of the AC power cord to the AC adapter and the male end
to an electrical outlet ().
3. Power is being supplied from the electrical outlet to the AC adapter and onto
your Tablet PC. Now, you are ready to turn on the Tablet PC.
5
Using the Tether
A tether is provided for attaching the stylus to your Tablet PC.
1. Insert one of the tether’s loop ends through the hole of the stylus (as indicated
by below). Then, insert the other end through the first loop (as indicated by
below) and pull it tight.
2. Insert the other loop end to the tether hole on the Tablet PC (as indicated by
below). Then, insert the stylus end through the loop (as indicated by
below) and pull it tight.
6
To...
Do this...
Power off
(Shutdown)
Tap Power Shut down.
Sleep
Press the power button.*
-orTap Power Sleep.
Hibernate
By default, this option is not shown in the Start menu. If you
want to use the feature, set up accordingly in Windows
settings.
Turning On and Off the Tablet PC
Turning On
Press the power button ( ). The Windows operating system should start.
NOTE: Tapping the screen during startup may invoke a pre-boot menu (unless
the default settings have been changed). If the menu appears, simply select
Continue.
Turning Off
When you finish a working session, you can stop the system by turning off the
power or leaving it in Sleep or Hibernation mode:
* “Sleep” is the default setting of the power button. You may change what the
power button does in Windows settings.
7
Ref
Component
Description
IR sensor
(optional)
Detects the infrared energy of objects to form an image.
The sensor flashes red light when in use.
The near infrared (IR) imaging capability allows you to
use Windows Hello face authentication.
Camera lens
(optional)
Allows you to use the camera function. When the
camera lens is in use, the indicator beside it lights up.
Light sensor
Senses the ambient light for automatic adjustments of
the display backlight.
Taking a Look at the Tablet PC
NOTE: Depending on the model you purchased, the appearance of your Tablet
PC may not be exactly the same as those shown in this manual.
CAUTION: You need to open the protective covers to access the connectors.
When not using a connector, make sure to close the cover completely for waterand dust-proof integrity. (Engage the locking mechanism if existing.)
Front Components
8
Ref
Component
Description
Indicators
Power
Lights blue when the power is on.
Blinks blue when the system is in Sleep mode.
Battery
Charge
Lights amber when the battery is being charged.
Lights green when battery charging is completed.
Blinks green to indicate the battery’s built-in high
temperature protection mechanism is activated.
CAUTION: Do not remove the battery during this period.
Blinks red (once per second) when the battery’s capacity
is below 10%.
Blinks red rapidly (once per 0.5 second) when there is a
thermal protection problem. Ask for repair service in
case this happens.
Blinks amber when the battery charging is in an
abnormal state. Replace the battery in case this
happens.
RF (Radio
Frequency)
Lights blue when the RF radio of any RF feature
(WLAN/BT/WWAN) is on.
Power button
Turns the power on or off. (The default “off” state is
“Sleep mode.”)
Extra button
The default function is Camera or Trigger depending on
your model.
Camera
Starts the G-Camera application.
Trigger
Serves as the trigger button for the barcode
reader if your model has the module.
P1 button
Opens or closes the OSD Control Panel.
When pressed longer:
Serves as the Ctrl+Alt+Del keyboard keys.
Up/Down button
increases the sound volume.
decreases the sound volume.
Microphone
Receives sound and voice to record voice.
9
Ref
Component
Description
Touchscreen
Displays and receives information for the Tablet PC.
Windows Logo
button
Opens or closes the Start menu.
NOTE:
The hardware buttons (except the power button) can be re-defined using
G-Manager.
Some of the hardware buttons provide keyboard key functions on
“POST/BIOS Setup/Non-ACPI” occasions. (See “Button Functions on Special
Occasions” in Appendix A for information.)
Rear Components
10
Ref
Component
Description
Tether hole
Stylus can be tethered to this hole.
Stylus/
digitizer pen
Serves as the input device by tapping on the
touchscreen to make selections and enter information.
Battery pack
cover
Inside are two battery packs.
Inside is the SIM card slot (optional).
Ref
Component
Description
NOTE: The SIM card slot still exists but cannot be used
for models without the WWAN module.
Camera indicator
(optional)
Lights up when the camera lens beside it is in use.
Flash (optional)
Provides extra light when taking pictures.
Camera lens
(optional)
Allows you to use the camera function.
Speaker
Sends out sound and voice from your Tablet PC.
RJ-45 connector
(optional)
Connects the LAN cable.
Select models have one of the below components.
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a
NFC/RFID
reader
Reads data from NFC/RFID tags.
b
HDMI-in and
smart card
reader module
Connects an A/V device for audio and video inputs
through the HDMI interface.
Accepts a smart card for additional security feature.
c
Smart card
reader
Accepts a smart card for additional security feature.
d
Fingerprint
scanner
Serves as the fingerprint verification, preventing
unauthorized access to your Tablet PC.
Ref
Component
Description
Combo Audio
Connector
Connects a set of headphones or external speakers
with amplifier
Supports a headset microphone with 4-pole TRRS
3.5mm jack.
HDMI Connector
Connects a HDMI monitor or TV set.
Left-Side Components
12
Ref
Component
Description
USB 3.0 Port
Connects a USB device.
Ref
Component
Description
a
None
Or can be one of the below components depending on your model:
b
Serial port
Connects a serial device.
c
MicroSD card slot
Accepts a microSD card for removable storage
media.
d
RJ-45 connector
Connects the LAN cable.
e
USB 2.0 port
Connects a USB device.
f
Barcode reader
lens
Scans and reads barcodes.
Top Components
13
Ref
Component
Description
Power Connector
Connects the AC adapter.
Antenna Pass-
through (optional)
Connects to the docking station for using external
GPS /WWAN/WLAN antenna.
Docking Connector
Connects to the docking station (available as an
option).
Kensington Lock
Locks the Tablet PC to a stationary object for
security.
WLAN
WWAN
GPS
Bottom Components
14
Chapter 2
Tablet PC
This chapter provides information about the use of the Tablet PC.
If you are new to computers, reading this chapter will help you learn the operating
basics. If you are already a computer user, you may choose to read only the parts
containing information unique to your Tablet PC.
CAUTION:
Do not expose your skin to the Tablet PC when operating it in a very hot or
cold environment.
The Tablet PC can get uncomfortably warm when you use it in high
temperatures. As a safety precaution in such a circumstance, do not place the
Tablet PC on your lap or touch it with your bare hands for extended periods of
time. Prolonged body contact can cause discomfort and potentially a burn.
15
Select this if you are using the
stylus. (You must use the one
supplied with your model.)
Select this if you are wearing gloves (referring
to warm gloves or work gloves, not referring to
touchscreen-capable gloves).
Select this if you prefer using
fingertips. Also, select this when
raindrops are falling
on the screen and should be
rejected as input.
Navigating on the Screen
The screen of your Tablet PC is touch-sensitive. You can control the location of
the cursor/pointer on the screen using the included stylus or your finger to
communicate with the Tablet PC.
CAUTION: Do not use a sharp object such as a ballpoint pen or pencil on the
touchscreen. Doing so may damage the touchscreen surface. Use the included
stylus or your finger.
NOTE: An optical film has been attached to the screen before shipment. The film
is a consumable, which will be worn out by possible scratches. You can purchase
a new one when replacement is required.
Using the Touchscreen
Your Tablet PC has a capacitive touchscreen. This type of touchscreen responds
to objects that have conductive properties, such as fingertips and a
capacitive-tipped stylus.
You can change the touchscreen sensitivity settings to suit your scenario.
Double-tap the Touch Screen Mode shortcut on Windows desktop to open the
settings menu and select one of the options (as shown below).
NOTE:
In high temperatures (above 60
Glove or Pen mode.
If liquid is spilled on the touchscreen causing a wet area, the area will stop
responding to any inputs. For the area to function again, you must dry it.
o
C / 140 F), set the mode to Touch instead of
16
Term/Action
Equivalent Mouse
Function
Tap: Touch the screen once.
Click/Point
Double-tap: Touch the screen twice rapidly.
Double-click
Tap and hold: Tap and hold until a popup menu appears.
Right-click
Drag: Hold the stylus (or finger) on the screen and drag
across the screen until reaching your destination.
Drag
Gestures
Actions
( = finger down; = finger up)
Descriptions
Pan
(Scroll)
or
Drag 1 or 2 fingers up or down.
Use panning to see
another part of a page
that has scroll bars.
Zoom
(Pinch)
Move two fingers apart/toward each
other.
Use zooming to make an
item (a photo for
example) on the screen
larger or smaller. The
gesture works in
applications that support
mouse wheel zooming.
The following table shows how you use the touchscreen to obtain equivalent
mouse functions.
Using Multi-touch Gestures
You can interact with your Tablet PC by placing two fingers on the screen. The
movement of the fingers across the screen creates “gestures,” which send
commands to the Tablet PC.
Here are the multi-touch gestures that you can use:
17
Gestures
Actions
( = finger down; = finger up)
Descriptions
Rotate
or
Move two fingers in opposing
directions.
-orUse one finger to pivot around
another.
Use rotating to move a
picture or other item on
the screen in a circular
direction (clockwise or
counterclockwise). The gesture
works in applications
that support the specific
gesture.
Press
and Tap
Press on target and tap using a second
finger.
Use press and tap to
access the shortcut
menu.
Twofinger
Tap
Tap two fingers at the same time
(where the target is in the midpoint
between the fingers).
The function is defined
by applications that
support the specific
gesture.
Flicks
Make quick drag gestures in the desired
direction.
Flick left or right to
navigate back and
forward in a browser and
other applications. The
gesture works in most
applications that support
back and forward.
18
Using the Dual Mode Display (Optional)
Dual mode display (if your model has the feature) incorporates both touchscreen
and digitizer functions.
The display is set to Touchscreen mode by default. Touchscreen mode provides
all the functionalities that an ordinary touchscreen has. When the Tablet PC
receives signals from the digitizer pen, the display automatically switches to
Digitizer mode.
You can move the cursor by bringing the digitizer pen close to the screen, without
actually touching the screen’s surface.
19
or
Using Network and Wireless
Connections
Using the LAN (Optional)
To connect the network cable to the LAN module (if your model has the feature,
connect one end of the LAN cable to the RJ-45 connector on the Tablet PC and
the other end to the network hub. The location of the connector depends on your
model.
20
Using the WLAN
The WLAN (Wireless Local Area Network) module supports IEEE 802.11ac,
compatible with 802.11a/b/g/n.
Turning On/Off the WLAN Radio
To turn on the WLAN radio:
Tap Settings Network & Internet Wi-Fi. Slide the Wi-Fi switch to the On
position.
To turn off the WLAN radio:
You can turn off the WLAN radio the same way you turn it on.
If you want to quickly turn off all wireless radio, simply switch on Airplane mode.
Tap Settings Network & Internet Airplane mode. Slide the Airplane mode
switch to the On position.
Connecting to a WLAN Network
1. Make sure that the WLAN function is enabled (as described above).
2. Tap the network icon in the lower right of the task bar.
3. In the list of available wireless networks, tap a network, and then tap Connect.
4. Some networks require a network security key or passphrase. To connect to
one of those networks, ask your network administrator or Internet service
provider (ISP) for the security key or passphrase.
For more information on setting a wireless network connection, refer to Windows
online help.
Using the BT Feature
The BT technology allows short-range wireless communications between devices
without requiring a cable connection. Data can be transmitted through walls,
pockets and briefcases as long as two devices are within range.
21
Turning On/Off the BT Radio
To turn on the BT radio:
Tap Settings Devices BT. Slide the BT switch to the On position.
To turn off the BT radio:
You can turn off the BT radio the same way you turn it on.
If you want to quickly turn off all wireless radio, simply switch on Airplane mode.
Tap Settings Network & Internet Airplane mode. Slide the Airplane mode
switch to the On position.
Connecting to another BT Device
1. Make sure that the BT function is enabled (as described above).
2. Make sure that the target BT device is turned on, discoverable and within
close range. (See the documentation that came with the BT device.)
3. Tap Settings Devices BT.
4. Select the device you want to connect from the search results.
5. Depending on the type of BT device that you want to connect to, you will need
to enter the pertinent information.
For detailed information on using the BT feature, see Windows’ online Help.
Using the WWAN Feature (Optional)
A WWAN (Wireless Wide Area Network) uses mobile telecommunication cellular
network technologies to transfer data. The WWAN module of your Tablet PC
supports 3G and 4G LTE.
NOTE:
Your model only supports data transmission. Voice transmission is not
supported.
For instructions on installing the SIM card, see “Installing the SIM Card
(Optional) and Battery Packs” in Chapter 1.
22
Turning On/Off the WWAN Radio
To turn on the WWAN radio:
Tap Settings Network & Internet Airplane mode. Slide the Cellular switch
to the On position.
To turn off the WWAN radio:
You can turn off the WWAN radio the same way you turn it on.
If you want to quickly turn off all wireless radio, simply switch on Airplane mode.
Tap Settings Network & Internet Airplane mode. Slide the Airplane mode
switch to the On position.
Setting up a WWAN Connection
Tap Settings Network & Internet Cellular. (For detailed information on
cellular settings in Windows 10, see Microsoft Support website.)
23
Using the Fingerprint Scanner
(Optional)
WARNING:
We shall not be liable for any loss or damage whatsoever resulting from your
use of the fingerprint scanner or neglect of fingerprint scanner use, or any
data loss resulting from such developments as fingerprint authentication
malfunctioning.
It is not recommended that you use the fingerprint scanner in a below-
freezing temperature. The moisture on your finger can freeze to the scanner’s
metal surface when you touch it, resulting in a failed operation. Besides,
touching freezing metal with your finger can cause frostbite.
The fingerprint scanner (if your model has the feature) provides a strong
authentication mechanism based on fingerprint recognition.
NOTE:
You can enroll a fingerprint only after creating a password for the Windows
user account.
The fingerprint logon process can take a while. This is because the system
has to check hardware devices and security configuration before initiating the
fingerprint scanner.
24
To enroll your fingerprint:
1. Tap Settings Accounts Sign-in options.
2. On the right side under Fingerprint, tap Set up.
3. Follow the onscreen instructions to complete.
25
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