Getac Technology EM7455T User Manual
Rugged Mobile Computing Solutions
T800
USER MANUAL
T800 G2
May 2018
TRADEMARKS
All brand and product names are trademarks or registered trademarks of their
respective companies.
NOTE
The information in this manual is subject to change without notice.
For the latest version of the manual, please visit the Getac website at www.getac.com.
Table of Contents
Chapter 1 Getting Started.................................................................................................................. 1
Getting the Tablet PC Running .......................................... 2
Unpacking .................................................................. 2
Installing the SIM Card (Optional) ................................. 3
Connecting to AC Power ............................................... 4
Using the Tether ......................................................... 5
Turning On and Off the Tablet PC ................................. 6
Taking a Look at the Tablet PC ........................................ 7
Front Components ........................................................ 7
Rear Components ....................................................... 10
Top Components ......................................................... 11
Bottom Components ..................................................... 12
Right-Side Components ................................................ 13
Chapter 2 Operating Your Tablet PC ........................................................................................... 14
Navigating on the Screen................................................. 15
Using the Touchscreen ................................................. 15
Using the Dual Mode Display (Optional) ........................ 18
Using the Network Features ............................................. 19
Using the LAN (Optional) ........................................... 19
Using the WLAN ........................................................ 19
Using the BT Feature ..................................................... 21
Turning On/Off the BT Radio ....................................... 21
Connecting to another BT Device ................................... 21
Using the WWAN Feature (Optional) ............................... 23
Turning On/Off the WWAN Radio ................................. 23
Setting up a WWAN Connection ................................... 24
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Chapter 3 Managing Power ........................................................................................................... 26
AC Adapter .................................................................. 27
Battery Pack ................................................................ 29
Charging the Battery Pack ........................................... 29
Initializing the Battery Pack .......................................... 30
Checking the Battery Level .......................................... 30
Battery Low Signals and Actions .................................... 31
Replacing the Battery Pack .......................................... 32
Second Battery Pack (Optional) .................................. 34
Power-Saving Tips ........................................................ 35
Chapter 4 Expanding Your Tablet PC ......................................................................................... 36
Connecting a USB Device ............................................... 37
Connecting an Audio Device ............................................ 38
Connecting an HDMI Display Monitor ................................ 39
Connecting a Serial Device (Optional) ............................. 40
Using MicroSD Cards (Optional) ...................................... 41
Chapter 5 Using BIOS Setup .......................................................................................................... 42
When and How to Use .................................................. 43
Menu Descriptions ......................................................... 44
Information Menu ....................................................... 44
Main Menu ............................................................... 44
Advanced Menu ......................................................... 44
Security Menu ........................................................... 45
Boot Menu ............................................................... 46
Exit Menu ................................................................ 46
Chapter 6 Using Getac Software ................................................................................................. 48
OSD Control Panel ........................................................ 49
G-Manager .................................................................. 50
Using the Barcode Reader (Optional) .............................. 52
Chapter 7 Care and Maintenance ............................................................................................... 54
Taking Care of the Tablet PC ......................................... 55
Location Guidelines ..................................................... 55
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General Guidelines ..................................................... 56
Cleaning Guidelines .................................................... 56
Battery Pack Guidelines .............................................. 57
Touchscreen Guidelines ............................................... 58
When Traveling ............................................................. 60
Chapter 8 Troubleshooting ............................................................................................................ 61
Preliminary Checklist ....................................................... 62
Solving Common Problems .............................................. 63
Battery Problems ........................................................ 63
BT Wireless Transmission Problems ............................... 63
Display Problems ....................................................... 64
Hardware Device Problems .......................................... 64
Power Management Problems ....................................... 65
Sensor Problems ........................................................ 66
Software Problems ..................................................... 67
Sound Problems ........................................................ 67
Startup Problems ....................................................... 67
WAN Problems .......................................................... 68
Other Problems ......................................................... 69
Resetting the Tablet PC ................................................. 70
System Recovery ............................................................ 71
Using the Driver Disc (Optional) ..................................... 72
Appendix A Specifications ................................................................................................................. 73
Appendix B Regulatory Information ..............................................................................................76
On the Use of the System ............................................. 77
Class B Regulations ................................................... 77
ANSI Warning ........................................................... 78
Safety Notices ........................................................... 79
On the Use of the RF Device ........................................ 83
USA and Canada Safety Requirements and Notices.......... 83
European Union CE Marking and Compliance Notices ....... 85
User Notification of Take-back Service .............................. 87
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ENERGY STAR 6.1 ....................................................... 89
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Chapter 1
This chapter first tells you step by step how to get the Tablet PC up and running.
Then, you will find a section briefly introducing the external components of the Tablet
PC.
1
T800 Tablet PC
AC adapter
AC power cord
Stylus
Tether
Screen cleaning cloth
Document(s)
Driver disc (optional)
Getting the Tablet PC Running
Unpacking
NOTE: This packing list applies to standard models. Select
models may have different items.
After unpacking the shipping carton, you should find these standard items:
Inspect all the items. If any item is damaged or missing, notify your dealer
immediately.
2
Installing the SIM Card (Optional)
1. Locate the SIM card cover. Remove the cover by unfastening 4 screws.
2. Noting the orientation, slide the SIM card into place.
3. Replace the cover and secure with 4 screws.
3
Connecting to AC Power
CAUTION: Use only the AC adapter included with your Tablet PC.
Using other AC adapters may damage the Tablet PC.
NOTE:
The battery pack is shipped to you in power saving mode that
protects it from charging/discharging. It will get out of
the mode to be ready for use when you connect AC power to
the Tablet PC for the very first time.
When the AC adapter is connected, it also charges the battery
pack. For information on using battery power, see Chapter
3.
You must use AC power when starting up the Tablet PC for the very first time.
1. Plug the DC cord of the AC adapter to the power connector of the Tablet PC
().
2. Plug the female end of the AC power cord to the AC adapter and the male
end to an electrical outlet ().
3. Power is being supplied from the electrical outlet to the AC adapter and onto
your Tablet PC. Now, you are ready to turn on the Tablet PC.
4
Using the Tether
A tether is provided for attaching the stylus to your Tablet PC.
1. Insert one of the tether’s loop ends through the hole of the stylus (as indicated
by below). Then, insert the other end through the first loop (as indicated
by below) and pull it tight.
2. Insert the other loop end to the tether holder on the Tablet PC (as indicated
by below). Then, insert the stylus end through the loop (as indicated by
below) and pull it tight.
5
To...
Do this...
Power off
(Shutdown)
Tap Power Shut down.
Sleep
Press the power button.*
-orTap Power Sleep.
Hibernate
By default, this option is not shown in the Start menu. If you want
to use the feature, set up accordingly in Windows settings.
Turning On and Off the Tablet PC
Turning On
Press the power button ( ). The Windows operating system should start.
Turning Off
When you finish a working session, you can stop the system by turning off the
power or leaving it in Sleep or Hibernation mode:
* “Sleep” is the default setting of the power button. You may change what the
power button does in Windows settings.
6
Ref
Component
Description
Speaker
Sends out sound and voice from your Tablet PC.
Touchscreen
Displays and receives information for the Tablet PC.
Camera Lens
(optional)
Allows you to use the camera function. When the camera
lens is in use, the indicator beside it lights up.
Taking a Look at the Tablet PC
NOTE: Depending on the model you purchased, the appearance of
your Tablet PC may not be exactly the same as those shown in
this manual.
CAUTION: You need to open the protective covers to access the
connectors or devices inside. When not accessing a connector
or device, make sure to close the cover completely for water-,
dust-, and fire-proof integrity of your Tablet PC. (Engage the
locking mechanism if existing.)
Front Components
7
Ref
Component
Description
Indicators
Power
Lights blue when the power is on.
Blinks blue when the system is in Sleep mode.
Battery
Lights amber when the battery is being charged.
Lights green when charging is completed.
Blinks green to indicate the battery’s built-in high
temperature protection mechanism is activated.
CAUTION: Do not remove the battery during
this period.
Blinks red (once per second) when the battery’s capacity
is below 10%.
Blinks red rapidly (once per 0.5 second) when there is
a thermal protection problem. Ask for repair service in case
this happens.
Blinks amber when the battery charging is in an abnormal
state. Replace the battery in case this happens.
RF (Radio
Frequency)
Lights blue when the RF radio of any RF feature
(WLAN/BT/WWAN) is on.
Microphone
Receives sound and voice to record voice.
Light Sensor
Senses the ambient light for automatic adjustments of the
display backlight.
Power Button
Turns the power on or off. (The default “off” state is
“Sleep mode.”)
P1 Button
Starts the Windows Camera app.
– or –
Serves as the trigger button for the barcode reader if your
model has the barcode reader module.
8
Ref
Component
Description
Can be changed to another set of predefined functions
using G-Manager.
Provides a keyboard key function for specific occasions.
P2 Button
Opens or closes the OSD Control Panel.
When pressed longer:
Serves as the Ctrl+Alt+Del keyboard keys.
Can be changed to another set of predefined functions
using G-Manager.
Provides a keyboard key function for specific occasions.
Windows Logo
Button
Opens or closes the Start menu.
Provides a keyboard key function for specific occasions.
Volume Up
Button
Increases the sound volume.
Provides a keyboard key function for specific occasions.
Volume Down
Button
Decreases the sound volume.
Provides a keyboard key function for specific occasions.
9
Ref
Component
Description
Expansion
Connector
Connects to a proprietary snap-on module such as:
- Second battery pack
- RFID and smart card reader
- Magnetic stripe card and smart card reader
SIM Card Cover
Inside is the SIM card slot (optional).
Camera Lens
(optional)
Allows you to use the camera function. When the camera
lens is in use, the indicator beside it lights up.
Flash (optional)
Provides extra light when taking pictures.
Stylus/Digitizer
pen
Serves as the input device by tapping on the touchscreen
to make selections and enter information.
Battery Pack
Supplies power to your Tablet PC when external power
is not connected.
Rear Components
10
Ref
Component
Description
Tether Holder
For holding a tether (such as the stylus tether). There
is one holder at each corner of the Tablet PC.
None
Or can be one of the below components depending on your model:
Serial Port
Connects a serial device.
MicroSD Card Slot
Accepts a microSD card for removable storage media.
RJ-45 Connector
Connects the LAN cable.
Barcode Reader
Lens
Scans and reads barcodes.
Top Components
11
Ref
Component
Description
Antenna Passthrough (optional)
Connects to the docking station for using external
GPS/WLAN/WWAN antenna.
Docking Connector
Connects to the docking station (available as an
option).
Power Connector
Connects the AC adapter.
WWAN
WLAN
GPS
Bottom Components
12
Ref
Component
Description
Micro HDMI
Connector
Connects a HDMI monitor or TV set.
USB 3.0 Port
Connects a USB device.
Combo Audio
Connector
Connects a set of headphones or external speakers with
amplifier.
Supports a headset microphone with 4-pole TRRS 3.5mm
jack.
Right-Side Components
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Chapter 2
Tablet PC
This chapter provides information about the use of the Tablet PC.
If you are new to Tablet PCs, reading this chapter will help you learn the operating
basics. If you are already a computer user, you may choose to read only the parts
containing information unique to your Tablet PC.
CAUTION:
Do not expose your skin to the Tablet PC when operating it
in a very hot or cold environment.
The Tablet PC can get uncomfortably warm when you use it in
high temperatures. As a safety precaution in such a
circumstance, do not place the Tablet PC on your lap or touch
it with your bare hands for extended periods of time.
Prolonged body contact can cause discomfort and potentially
a burn.
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Select this if you are using the
stylus. (You must use the one
Select this if you are wearing gloves
(referring to warm gloves or work
gloves, not referring to
touchscreen-capable gloves).
Select this if you prefer using
fingertips. Also, select this when
raindrops are falling
on the screen and should be
Navigating on the Screen
The screen of your Tablet PC is touch-sensitive. You can control the location of
the cursor/pointer on the screen using the included stylus or your finger to
communicate with the Tablet PC.
CAUTION: Do not use a sharp object such as a ballpoint pen or
pencil on the touchscreen. Doing so may damage the touchscreen
surface. Use the included stylus or your finger.
NOTE: An optical protection film has been attached to the screen
before shipment. The film is a consumable, which will be worn
out by possible scratches. You can purchase a new one when
replacement is required.
Using the Touchscreen
Your Tablet PC has a capacitive touchscreen. This type of touchscreen responds
to objects that have conductive properties, such as fingertips and a capacitive-tipped
stylus.
You can change the touchscreen sensitivity settings to suit your scenario. Double-tap
the Touch Screen Mode shortcut on Windows desktop to open the settings menu and
select one of the options (as shown below).
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Term/Action
Equivalent Mouse
Function
Tap: Touch the screen once.
Click/Point
Double-tap: Touch the screen twice rapidly.
Double-click
Tap and hold: Tap and hold until a popup menu appears.
Right-click
Drag: Hold the stylus (or finger) on the screen and drag across
the screen until reaching your destination.
Drag
NOTE:
In high temperatures (above 60
o
C / 140 F), set the mode to
Touch instead of Glove or Pen mode.
If liquid is spilled on the touchscreen causing a wet area,
the area will stop responding to any inputs. For the area to
function again, you must dry it.
The following table shows how you use the touchscreen to obtain equivalent mouse
functions.
Using Multi-touch Gestures
You can interact with your Tablet PC by placing two fingers on the screen. The
movement of the fingers across the screen creates “gestures,” which send commands
to the Tablet PC.
Here are the multi-touch gestures that you can use:
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Gestures
Actions
( = finger down; = finger up)
Descriptions
Pan
(Scroll)
or
Drag 1 or 2 fingers up or down.
Use panning to see
another part of a page that
has scroll bars.
Zoom
(Pinch)
Move two fingers apart/toward each
other.
Use zooming to make an
item (a photo for
example) on the screen
larger or smaller. The
gesture works in
applications that support
mouse wheel zooming.
Rotate
or
Move two fingers in opposing directions.
-orUse one finger to pivot around another.
Use rotating to move a
picture or other item on
the screen in a circular
direction (clockwise or
counterclockwise). The gesture
works in applications that
support the specific
gesture.
Press and
Tap
Press on target and tap using a second
finger.
Use press and tap to
access the shortcut
menu.
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Gestures
Actions
( = finger down; = finger up)
Descriptions
Twofinger Tap
Tap two fingers at the same time (where
the target is in the midpoint between the
fingers).
The function is defined by
applications that support
the specific gesture.
Flicks
Make quick drag gestures in the desired
direction.
Flick left or right to
navigate back and forward
in a browser and other
applications. The gesture
works in most applications
that support back and
forward.
Using the Dual Mode Display (Optional)
Dual mode display (if your model has the feature) incorporates both touchscreen
and digitizer functions.
The display is set to Touchscreen mode by default. Touchscreen mode provides
all the functionalities that an ordinary touchscreen has. When the Tablet PC receives
signals from the digitizer pen, the display automatically switches to Digitizer mode.
You can move the cursor by bringing the digitizer pen close to the screen, without
actually touching the screen’s surface.
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Using the Network Features
Using the LAN (Optional)
To connect the network cable to the LAN module (if your model has the feature),
connect one end of the LAN cable to the RJ-45 connector on the Tablet PC and
the other end to the network hub.
Using the WLAN
The WLAN (Wireless Local Area Network) module supports IEEE 802.11ac,
compatible with 802.11a/b/g/n.
Turning On/Off the WLAN Radio
To turn on the WLAN radio:
1. Make sure that the Airplane mode is switched off. You can control the Airplane
mode using one of the below methods.
Use the Airplane Mode button in the OSD Control Panel.
For Windows 10: Tap Settings Network & Internet Airplane
mode. Slide the Airplane mode switch to the Off position.
2. If you have previously turned off the WLAN radio, use this method to turn it
on.
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Tap Settings Network & Internet Wi-Fi. Slide the Wi-Fi switch to
the On position.
To turn off the WLAN radio:
You can turn off the WLAN radio the same way you turn it on.
If you want to quickly turn off all wireless radio, simply switch on Airplane mode.
Connecting to a WLAN Network
1. Make sure that the WLAN function is enabled (as described above).
2. Tap the network icon in the lower right of the task bar.
3. In the list of available wireless networks, tap a network, and then tap Connect.
4. Some networks require a network security key or passphrase. To connect to
one of those networks, ask your network administrator or Internet service provider
(ISP) for the security key or passphrase.
For more information on setting a wireless network connection, refer to Windows
online help.
NOTE: You can use Intel® PROSet Wireless to take full advantage
of the Wi-Fi capabilities of your Tablet PC. See the Help of
the utility for instructions.
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Using the BT Feature
The BT technology allows short-range wireless communications between devices
without requiring a cable connection. Data can be transmitted through walls, pockets
and briefcases as long as two devices are within range.
Turning On/Off the BT Radio
To turn on the BT radio:
1. Make sure that the Airplane mode is switched off. You can control the Airplane
mode using one of the below methods.
Use the Airplane Mode button in the OSD Control Panel.
Tap Settings Network & Internet Airplane mode. Slide the
Airplane mode switch to the Off position.
2. If you have previously turned off the BT radio, use this method to turn it on.
Tap Settings Devices BT. Slide the BT switch to the On position.
To turn off the BT radio:
You can turn off the BT radio the same way you turn it on.
If you want to quickly turn off all wireless radio, simply switch on Airplane mode.
Connecting to another BT Device
1. Make sure that the BT function is enabled (as described above).
2. Make sure that the target BT device is turned on, discoverable and within close
range. (See the documentation that came with the BT device.)
3. Tap Settings Devices BT.
4. Select the device you want to connect from the search results.
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5. Depending on the type of BT device that you want to connect to, you will need
to enter the pertinent information.
For detailed information on using the BT feature, see Windows’ online Help.
22
Using the WWAN Feature (Optional)
A WWAN (Wireless Wide Area Network) uses mobile telecommunication cellular
network technologies to transfer data. The WWAN module of your Tablet PC supports
3G and 4G LTE.
NOTE:
Your model only supports data transmission. Voice
transmission is not supported.
For instructions on installing the SIM card, see “Installing
the SIM Card (Optional)” in Chapter 1.
Turning On/Off the WWAN Radio
To turn on the WWAN radio:
1. Make sure that the Airplane mode is switched off. You can control the Airplane
mode using one of the below methods.
Use the Airplane Mode button in the OSD Control Panel.
For Windows 10: Tap Settings Network & Internet Airplane
mode. Slide the Airplane mode switch to the Off position.
2. If you have previously turned off the WWAN radio, use this method to turn
it on..
Tap Settings Network & Internet Airplane mode. Slide the Cellular
switch to the On position.
To turn off the WWAN radio:
You can turn off the WWAN radio the same way you turn it on.
If you want to quickly turn off all wireless radio, simply switch on Airplane mode.
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