Rugged Mobile Computing Solutions
T800
USER MANUAL
T800 G2
May 2018
TRADEMARKS
All brand and product names are trademarks or registered trademarks of their
respective companies.
NOTE
The information in this manual is subject to change without notice.
For the latest version of the manual, please visit the Getac website at www.getac.com.
Table of Contents
Chapter 1 Getting Started.................................................................................................................. 1
Getting the Tablet PC Running .......................................... 2
Unpacking .................................................................. 2
Installing the SIM Card (Optional) ................................. 3
Connecting to AC Power ............................................... 4
Using the Tether ......................................................... 5
Turning On and Off the Tablet PC ................................. 6
Taking a Look at the Tablet PC ........................................ 7
Front Components ........................................................ 7
Rear Components ....................................................... 10
Top Components ......................................................... 11
Bottom Components ..................................................... 12
Right-Side Components ................................................ 13
Chapter 2 Operating Your Tablet PC ........................................................................................... 14
Navigating on the Screen................................................. 15
Using the Touchscreen ................................................. 15
Using the Dual Mode Display (Optional) ........................ 18
Using the Network Features ............................................. 19
Using the LAN (Optional) ........................................... 19
Using the WLAN ........................................................ 19
Using the BT Feature ..................................................... 21
Turning On/Off the BT Radio ....................................... 21
Connecting to another BT Device ................................... 21
Using the WWAN Feature (Optional) ............................... 23
Turning On/Off the WWAN Radio ................................. 23
Setting up a WWAN Connection ................................... 24
i
Chapter 3 Managing Power ........................................................................................................... 26
AC Adapter .................................................................. 27
Battery Pack ................................................................ 29
Charging the Battery Pack ........................................... 29
Initializing the Battery Pack .......................................... 30
Checking the Battery Level .......................................... 30
Battery Low Signals and Actions .................................... 31
Replacing the Battery Pack .......................................... 32
Second Battery Pack (Optional) .................................. 34
Power-Saving Tips ........................................................ 35
Chapter 4 Expanding Your Tablet PC ......................................................................................... 36
Connecting a USB Device ............................................... 37
Connecting an Audio Device ............................................ 38
Connecting an HDMI Display Monitor ................................ 39
Connecting a Serial Device (Optional) ............................. 40
Using MicroSD Cards (Optional) ...................................... 41
Chapter 5 Using BIOS Setup .......................................................................................................... 42
When and How to Use .................................................. 43
Menu Descriptions ......................................................... 44
Information Menu ....................................................... 44
Main Menu ............................................................... 44
Advanced Menu ......................................................... 44
Security Menu ........................................................... 45
Boot Menu ............................................................... 46
Exit Menu ................................................................ 46
Chapter 6 Using Getac Software ................................................................................................. 48
OSD Control Panel ........................................................ 49
G-Manager .................................................................. 50
Using the Barcode Reader (Optional) .............................. 52
Chapter 7 Care and Maintenance ............................................................................................... 54
Taking Care of the Tablet PC ......................................... 55
Location Guidelines ..................................................... 55
ii
General Guidelines ..................................................... 56
Cleaning Guidelines .................................................... 56
Battery Pack Guidelines .............................................. 57
Touchscreen Guidelines ............................................... 58
When Traveling ............................................................. 60
Chapter 8 Troubleshooting ............................................................................................................ 61
Preliminary Checklist ....................................................... 62
Solving Common Problems .............................................. 63
Battery Problems ........................................................ 63
BT Wireless Transmission Problems ............................... 63
Display Problems ....................................................... 64
Hardware Device Problems .......................................... 64
Power Management Problems ....................................... 65
Sensor Problems ........................................................ 66
Software Problems ..................................................... 67
Sound Problems ........................................................ 67
Startup Problems ....................................................... 67
WAN Problems .......................................................... 68
Other Problems ......................................................... 69
Resetting the Tablet PC ................................................. 70
System Recovery ............................................................ 71
Using the Driver Disc (Optional) ..................................... 72
Appendix A Specifications ................................................................................................................. 73
Appendix B Regulatory Information ..............................................................................................76
On the Use of the System ............................................. 77
Class B Regulations ................................................... 77
ANSI Warning ........................................................... 78
Safety Notices ........................................................... 79
On the Use of the RF Device ........................................ 83
USA and Canada Safety Requirements and Notices.......... 83
European Union CE Marking and Compliance Notices ....... 85
User Notification of Take-back Service .............................. 87
iii
ENERGY STAR 6.1 ....................................................... 89
iv
Chapter 1
This chapter first tells you step by step how to get the Tablet PC up and running.
Then, you will find a section briefly introducing the external components of the Tablet
PC.
1
T800 Tablet PC
AC adapter
AC power cord
Stylus
Tether
Screen cleaning cloth
Document(s)
Driver disc (optional)
Getting the Tablet PC Running
Unpacking
NOTE: This packing list applies to standard models. Select
models may have different items.
After unpacking the shipping carton, you should find these standard items:
Inspect all the items. If any item is damaged or missing, notify your dealer
immediately.
2
Installing the SIM Card (Optional)
1. Locate the SIM card cover. Remove the cover by unfastening 4 screws.
2. Noting the orientation, slide the SIM card into place.
3. Replace the cover and secure with 4 screws.
3
Connecting to AC Power
CAUTION: Use only the AC adapter included with your Tablet PC.
Using other AC adapters may damage the Tablet PC.
NOTE:
The battery pack is shipped to you in power saving mode that
protects it from charging/discharging. It will get out of
the mode to be ready for use when you connect AC power to
the Tablet PC for the very first time.
When the AC adapter is connected, it also charges the battery
pack. For information on using battery power, see Chapter
3.
You must use AC power when starting up the Tablet PC for the very first time.
1. Plug the DC cord of the AC adapter to the power connector of the Tablet PC
().
2. Plug the female end of the AC power cord to the AC adapter and the male
end to an electrical outlet ().
3. Power is being supplied from the electrical outlet to the AC adapter and onto
your Tablet PC. Now, you are ready to turn on the Tablet PC.
4
Using the Tether
A tether is provided for attaching the stylus to your Tablet PC.
1. Insert one of the tether’s loop ends through the hole of the stylus (as indicated
by below). Then, insert the other end through the first loop (as indicated
by below) and pull it tight.
2. Insert the other loop end to the tether holder on the Tablet PC (as indicated
by below). Then, insert the stylus end through the loop (as indicated by
below) and pull it tight.
5
To...
Do this...
Power off
(Shutdown)
Tap Power Shut down.
Sleep
Press the power button.*
-orTap Power Sleep.
Hibernate
By default, this option is not shown in the Start menu. If you want
to use the feature, set up accordingly in Windows settings.
Turning On and Off the Tablet PC
Turning On
Press the power button ( ). The Windows operating system should start.
Turning Off
When you finish a working session, you can stop the system by turning off the
power or leaving it in Sleep or Hibernation mode:
* “Sleep” is the default setting of the power button. You may change what the
power button does in Windows settings.
6
Ref
Component
Description
Speaker
Sends out sound and voice from your Tablet PC.
Touchscreen
Displays and receives information for the Tablet PC.
Camera Lens
(optional)
Allows you to use the camera function. When the camera
lens is in use, the indicator beside it lights up.
Taking a Look at the Tablet PC
NOTE: Depending on the model you purchased, the appearance of
your Tablet PC may not be exactly the same as those shown in
this manual.
CAUTION: You need to open the protective covers to access the
connectors or devices inside. When not accessing a connector
or device, make sure to close the cover completely for water-,
dust-, and fire-proof integrity of your Tablet PC. (Engage the
locking mechanism if existing.)
Front Components
7
Ref
Component
Description
Indicators
Power
Lights blue when the power is on.
Blinks blue when the system is in Sleep mode.
Battery
Lights amber when the battery is being charged.
Lights green when charging is completed.
Blinks green to indicate the battery’s built-in high
temperature protection mechanism is activated.
CAUTION: Do not remove the battery during
this period.
Blinks red (once per second) when the battery’s capacity
is below 10%.
Blinks red rapidly (once per 0.5 second) when there is
a thermal protection problem. Ask for repair service in case
this happens.
Blinks amber when the battery charging is in an abnormal
state. Replace the battery in case this happens.
RF (Radio
Frequency)
Lights blue when the RF radio of any RF feature
(WLAN/BT/WWAN) is on.
Microphone
Receives sound and voice to record voice.
Light Sensor
Senses the ambient light for automatic adjustments of the
display backlight.
Power Button
Turns the power on or off. (The default “off” state is
“Sleep mode.”)
P1 Button
Starts the Windows Camera app.
– or –
Serves as the trigger button for the barcode reader if your
model has the barcode reader module.
8
Ref
Component
Description
Can be changed to another set of predefined functions
using G-Manager.
Provides a keyboard key function for specific occasions.
P2 Button
Opens or closes the OSD Control Panel.
When pressed longer:
Serves as the Ctrl+Alt+Del keyboard keys.
Can be changed to another set of predefined functions
using G-Manager.
Provides a keyboard key function for specific occasions.
Windows Logo
Button
Opens or closes the Start menu.
Provides a keyboard key function for specific occasions.
Volume Up
Button
Increases the sound volume.
Provides a keyboard key function for specific occasions.
Volume Down
Button
Decreases the sound volume.
Provides a keyboard key function for specific occasions.
9
Ref
Component
Description
Expansion
Connector
Connects to a proprietary snap-on module such as:
- Second battery pack
- RFID and smart card reader
- Magnetic stripe card and smart card reader
SIM Card Cover
Inside is the SIM card slot (optional).
Camera Lens
(optional)
Allows you to use the camera function. When the camera
lens is in use, the indicator beside it lights up.
Flash (optional)
Provides extra light when taking pictures.
Stylus/Digitizer
pen
Serves as the input device by tapping on the touchscreen
to make selections and enter information.
Battery Pack
Supplies power to your Tablet PC when external power
is not connected.
Rear Components
10
Ref
Component
Description
Tether Holder
For holding a tether (such as the stylus tether). There
is one holder at each corner of the Tablet PC.
None
Or can be one of the below components depending on your model:
Serial Port
Connects a serial device.
MicroSD Card Slot
Accepts a microSD card for removable storage media.
RJ-45 Connector
Connects the LAN cable.
Barcode Reader
Lens
Scans and reads barcodes.
Top Components
11
Ref
Component
Description
Antenna Passthrough (optional)
Connects to the docking station for using external
GPS/WLAN/WWAN antenna.
Docking Connector
Connects to the docking station (available as an
option).
Power Connector
Connects the AC adapter.
WWAN
WLAN
GPS
Bottom Components
12
Ref
Component
Description
Micro HDMI
Connector
Connects a HDMI monitor or TV set.
USB 3.0 Port
Connects a USB device.
Combo Audio
Connector
Connects a set of headphones or external speakers with
amplifier.
Supports a headset microphone with 4-pole TRRS 3.5mm
jack.
Right-Side Components
13
Chapter 2
Tablet PC
This chapter provides information about the use of the Tablet PC.
If you are new to Tablet PCs, reading this chapter will help you learn the operating
basics. If you are already a computer user, you may choose to read only the parts
containing information unique to your Tablet PC.
CAUTION:
Do not expose your skin to the Tablet PC when operating it
in a very hot or cold environment.
The Tablet PC can get uncomfortably warm when you use it in
high temperatures. As a safety precaution in such a
circumstance, do not place the Tablet PC on your lap or touch
it with your bare hands for extended periods of time.
Prolonged body contact can cause discomfort and potentially
a burn.
14
Select this if you are using the
stylus. (You must use the one
Select this if you are wearing gloves
(referring to warm gloves or work
gloves, not referring to
touchscreen-capable gloves).
Select this if you prefer using
fingertips. Also, select this when
raindrops are falling
on the screen and should be
Navigating on the Screen
The screen of your Tablet PC is touch-sensitive. You can control the location of
the cursor/pointer on the screen using the included stylus or your finger to
communicate with the Tablet PC.
CAUTION: Do not use a sharp object such as a ballpoint pen or
pencil on the touchscreen. Doing so may damage the touchscreen
surface. Use the included stylus or your finger.
NOTE: An optical protection film has been attached to the screen
before shipment. The film is a consumable, which will be worn
out by possible scratches. You can purchase a new one when
replacement is required.
Using the Touchscreen
Your Tablet PC has a capacitive touchscreen. This type of touchscreen responds
to objects that have conductive properties, such as fingertips and a capacitive-tipped
stylus.
You can change the touchscreen sensitivity settings to suit your scenario. Double-tap
the Touch Screen Mode shortcut on Windows desktop to open the settings menu and
select one of the options (as shown below).
15
Term/Action
Equivalent Mouse
Function
Tap: Touch the screen once.
Click/Point
Double-tap: Touch the screen twice rapidly.
Double-click
Tap and hold: Tap and hold until a popup menu appears.
Right-click
Drag: Hold the stylus (or finger) on the screen and drag across
the screen until reaching your destination.
Drag
NOTE:
In high temperatures (above 60
o
C / 140 F), set the mode to
Touch instead of Glove or Pen mode.
If liquid is spilled on the touchscreen causing a wet area,
the area will stop responding to any inputs. For the area to
function again, you must dry it.
The following table shows how you use the touchscreen to obtain equivalent mouse
functions.
Using Multi-touch Gestures
You can interact with your Tablet PC by placing two fingers on the screen. The
movement of the fingers across the screen creates “gestures,” which send commands
to the Tablet PC.
Here are the multi-touch gestures that you can use:
16
Gestures
Actions
( = finger down; = finger up)
Descriptions
Pan
(Scroll)
or
Drag 1 or 2 fingers up or down.
Use panning to see
another part of a page that
has scroll bars.
Zoom
(Pinch)
Move two fingers apart/toward each
other.
Use zooming to make an
item (a photo for
example) on the screen
larger or smaller. The
gesture works in
applications that support
mouse wheel zooming.
Rotate
or
Move two fingers in opposing directions.
-orUse one finger to pivot around another.
Use rotating to move a
picture or other item on
the screen in a circular
direction (clockwise or
counterclockwise). The gesture
works in applications that
support the specific
gesture.
Press and
Tap
Press on target and tap using a second
finger.
Use press and tap to
access the shortcut
menu.
17
Gestures
Actions
( = finger down; = finger up)
Descriptions
Twofinger Tap
Tap two fingers at the same time (where
the target is in the midpoint between the
fingers).
The function is defined by
applications that support
the specific gesture.
Flicks
Make quick drag gestures in the desired
direction.
Flick left or right to
navigate back and forward
in a browser and other
applications. The gesture
works in most applications
that support back and
forward.
Using the Dual Mode Display (Optional)
Dual mode display (if your model has the feature) incorporates both touchscreen
and digitizer functions.
The display is set to Touchscreen mode by default. Touchscreen mode provides
all the functionalities that an ordinary touchscreen has. When the Tablet PC receives
signals from the digitizer pen, the display automatically switches to Digitizer mode.
You can move the cursor by bringing the digitizer pen close to the screen, without
actually touching the screen’s surface.
18
Using the Network Features
Using the LAN (Optional)
To connect the network cable to the LAN module (if your model has the feature),
connect one end of the LAN cable to the RJ-45 connector on the Tablet PC and
the other end to the network hub.
Using the WLAN
The WLAN (Wireless Local Area Network) module supports IEEE 802.11ac,
compatible with 802.11a/b/g/n.
Turning On/Off the WLAN Radio
To turn on the WLAN radio:
1. Make sure that the Airplane mode is switched off. You can control the Airplane
mode using one of the below methods.
Use the Airplane Mode button in the OSD Control Panel.
For Windows 10: Tap Settings Network & Internet Airplane
mode. Slide the Airplane mode switch to the Off position.
2. If you have previously turned off the WLAN radio, use this method to turn it
on.
19
Tap Settings Network & Internet Wi-Fi. Slide the Wi-Fi switch to
the On position.
To turn off the WLAN radio:
You can turn off the WLAN radio the same way you turn it on.
If you want to quickly turn off all wireless radio, simply switch on Airplane mode.
Connecting to a WLAN Network
1. Make sure that the WLAN function is enabled (as described above).
2. Tap the network icon in the lower right of the task bar.
3. In the list of available wireless networks, tap a network, and then tap Connect.
4. Some networks require a network security key or passphrase. To connect to
one of those networks, ask your network administrator or Internet service provider
(ISP) for the security key or passphrase.
For more information on setting a wireless network connection, refer to Windows
online help.
NOTE: You can use Intel® PROSet Wireless to take full advantage
of the Wi-Fi capabilities of your Tablet PC. See the Help of
the utility for instructions.
20
Using the BT Feature
The BT technology allows short-range wireless communications between devices
without requiring a cable connection. Data can be transmitted through walls, pockets
and briefcases as long as two devices are within range.
Turning On/Off the BT Radio
To turn on the BT radio:
1. Make sure that the Airplane mode is switched off. You can control the Airplane
mode using one of the below methods.
Use the Airplane Mode button in the OSD Control Panel.
Tap Settings Network & Internet Airplane mode. Slide the
Airplane mode switch to the Off position.
2. If you have previously turned off the BT radio, use this method to turn it on.
Tap Settings Devices BT. Slide the BT switch to the On position.
To turn off the BT radio:
You can turn off the BT radio the same way you turn it on.
If you want to quickly turn off all wireless radio, simply switch on Airplane mode.
Connecting to another BT Device
1. Make sure that the BT function is enabled (as described above).
2. Make sure that the target BT device is turned on, discoverable and within close
range. (See the documentation that came with the BT device.)
3. Tap Settings Devices BT.
4. Select the device you want to connect from the search results.
21
5. Depending on the type of BT device that you want to connect to, you will need
to enter the pertinent information.
For detailed information on using the BT feature, see Windows’ online Help.
22
Using the WWAN Feature (Optional)
A WWAN (Wireless Wide Area Network) uses mobile telecommunication cellular
network technologies to transfer data. The WWAN module of your Tablet PC supports
3G and 4G LTE.
NOTE:
Your model only supports data transmission. Voice
transmission is not supported.
For instructions on installing the SIM card, see “Installing
the SIM Card (Optional)” in Chapter 1.
Turning On/Off the WWAN Radio
To turn on the WWAN radio:
1. Make sure that the Airplane mode is switched off. You can control the Airplane
mode using one of the below methods.
Use the Airplane Mode button in the OSD Control Panel.
For Windows 10: Tap Settings Network & Internet Airplane
mode. Slide the Airplane mode switch to the Off position.
2. If you have previously turned off the WWAN radio, use this method to turn
it on..
Tap Settings Network & Internet Airplane mode. Slide the Cellular
switch to the On position.
To turn off the WWAN radio:
You can turn off the WWAN radio the same way you turn it on.
If you want to quickly turn off all wireless radio, simply switch on Airplane mode.
23
Setting up a WWAN Connection
1. Make sure that the SIM card is inserted and the WWAN function is enabled
(as described above).
2. Start the WWAN utility software (Skylight).
3. You need to configure the software to match your mobile network operator.
Tap the button to open the User Options window.
4. Select Firmware and pull down the list of mobile network operators.
24
5. From the list, select the name that matches your operator and firmware.
For the US region: EM/MC7355 firmware is required. The supported operators
include ATT, Bell, Roger, Sprint, Telus, and Verizon. If your operator is
not one of them, select Generic_US_7355 in the list.
For the EMEA (Europe, the Middle East, and Africa) and APAC (Asia Pacific)
regions: EM/MC7305 firmware is required. The supported operators include
Orange, Swisscom, Telefonica, Telstra, and Vodafone. If your operator is
not one of them, select Generic_EMEA_APAC_7305 in the list.
6. Select OK to start configuring mobile broadband device. A message bar appears
on the screen to show the progress. Wait till the configuration is completed.
CAUTION: Do not perform other tasks or shut down the Tablet PC
during the configuration process.
7. After the configuration, you can use WWAN connections. For more information,
see the online help of the software.
25
Chapter 3
Your Tablet PC operates either on external AC power or on internal battery power.
This chapter tells you how you can effectively manage power. To maintain optimal
battery performance, it is important that you use the battery in the proper way.
26
AC Adapter
CAUTION:
The AC adapter is designed for use with your Tablet PC only.
Connecting the AC adapter to another device can damage the
adapter.
The AC power cord supplied with your Tablet PC is for use
in the country where you purchased your Tablet PC. If you
plan to go overseas with the Tablet PC, consult your dealer
for the appropriate power cord.
When you disconnect the AC adapter, disconnect from the
electrical outlet first and then from the Tablet PC. A
reverse procedure may damage the AC adapter or Tablet PC.
When unplugging the connector, always hold the plug head.
Never pull on the cord.
The AC adapter serves as a converter from AC (Alternating Current) to DC (Direct
Current) power because your Tablet PC runs on DC power, but an electrical outlet
usually provides AC power. It also charges the battery pack when connected to AC
power.
The adapter operates on any voltage in the range of 100~240 V AC.
27
28
Battery Pack
The battery pack is the internal power source for the Tablet PC. It is rechargeable
using the AC adapter.
NOTE: Care and maintenance information for the battery is
provided in the “Battery Pack Guidelines” section in Chapter
7.
Charging the Battery Pack
NOTE:
Charging will not start if the battery’s temperature is
outside the allowed range, which is between 0 C (32 F) and
50 C (122 F). Once the battery’s temperature meets the
requirements, charging automatically resumes.
During charging, do not disconnect the AC adapter before the
battery has been fully charged; otherwise you will get a
prematurely charged battery.
The battery has a high temperature protection mechanism
which limits the maximum charge of the battery to 80% of its
total capacity in the event of high temperature conditions.
In such conditions, the battery will be regarded as fully
charged at 80% capacity.
The battery level may automatically lessen due to the
self-discharge process, even when the battery pack is fully
charged. This happens no matter if the battery pack is
installed in the Tablet PC.
To charge the battery pack, connect the AC adapter to the Tablet PC and an electrical
outlet. The Battery Indicator ( ) on the Tablet PC glows amber to indicate that
charging is in progress. You are advised to keep the Tablet PC power off while
the battery is being charged. When the battery is fully charged, the Battery Indicator
glows green.
29
It takes approximately 3 hours to fully charge the battery pack when the power is
off and approximately 3.5 hours when the power is on (may need a longer charging
time at lower temperatures).
CAUTION: After the Tablet PC has been fully recharged, do not
immediately disconnect and reconnect the AC adapter to charge
it again. Doing so may damage the battery.
Initializing the Battery Pack
You need to initialize a new battery pack before using it for the first time or when
the actual operating time of a battery pack is much less than expected. Initializing
is the process of fully charging, discharging, and then charging. It can take several
hours.
A software tool called “Gauge Reset” is provided for the purpose. Use the G-Manager
program and select the Battery tab to find the tool.
Checking the Battery Level
NOTE: Any battery level indication is an estimated result. The
actual operating time can be different from the estimated time,
depending on how you are using the Tablet PC.
The operating time of a fully charged battery pack depends on how you are using
the Tablet PC. When your applications often access peripherals, you will experience
a shorter operating time.
By Operating System
You can check the approximate battery level using the battery meter function of the
operating system. To read the battery level in Windows, tap the battery icon on the
taskbar.
30
Battery Icon
Battery Level
Description
Discharging
The icon shows the charge remaining in
10-percent increments until the charge reaches the
low-battery level.
Low
The battery charge has reached the lowbattery level.
Critically low
The battery charge has reached the critical battery
level. By default, Windows will display a
notification and put your Tablet PC into
Hibernation.
Switch
By Gas Gauge
On the exterior side of the battery pack is a gas gauge for displaying the estimated
battery charge. When the battery pack is not installed in the Tablet PC and you
want to know the battery charge, you can press the switch to see the number of
LEDs that light up. Each LED represents 20% charge.
Battery Low Signals and Actions
The battery icon changes appearance to display the current state of the battery.
When the battery is low, the Tablet PC’s Battery Indicator ( ) also blinks red
to alert you to take actions.
31
Always respond to low-battery by connecting the AC adapter, placing your Tablet
PC in Hibernation mode, or turning off the Tablet PC.
Replacing the Battery Pack
CAUTION:
There is danger of explosion if the battery is incorrectly
replaced. Replace the battery only with the Tablet PC
manufacturer’s battery. Discard used batteries according to
the dealer’s instructions.
Do not attempt to disassemble the battery pack.
1. Slide the three battery latches to the unlocked position ( ).
32
2. Lift the battery pack off the compartment.
3. Fit another battery pack into place.
4. Slide the three latches to the locked position ( ).
CAUTION: Make sure all the latches are correctly locked, not
revealing the underneath red part.
Correct Incorrect (revealing red
part)
33
Second Battery Pack (Optional)
You can purchase a second battery pack, designed as a snap-on module, for extra
battery power.
The second battery pack can be charged individually with the AC adapter when it
is not attached to the Tablet PC. When attached, it will be charged after the main
battery pack is charged.
34
Power-Saving Tips
Aside from enabling your Tablet PC’s power saving mode, you can do your part
to maximize the battery’s operating time by following these suggestions.
Do not disable Power Management.
Decrease the LCD brightness to the lowest comfortable level.
Shorten the length of time before Windows turn off the display.
When not using a connected device, disconnect it.
Turn off the wireless radio if you are not using the wireless module (such as
WLAN, BT, or WWAN).
Turn off the Tablet PC when you are not using it.
35
Chapter 4
You can expand the capabilities of your Tablet PC by connecting other peripheral
devices. When using a device, be sure to read the instructions accompanying the
device together with the relevant section in this chapter.
36
Connecting a USB Device
Your Tablet PC has a USB 3.0 port for connecting a USB device, such as a digital
camera, scanner, printer, modem, and mouse.
USB 3.0 supports a transfer rate up to 5 Gbit/s.
37
Connecting an Audio Device
For higher audio quality, you can send sound through an external audio device.
The audio combo connector is the “4-pole TRRS 3.5mm” type (Apple iPhone
Recessed) so you can connect a compatible headset microphone.
SAFETY WARNING:
To prevent possible hearing damage, do not listen at high volume
levels for long periods.
38
Connecting an HDMI Display Monitor
If you want the benefits of a larger display screen with higher resolution, you can
connect an external display monitor to your Tablet PC.
Your Tablet PC has a micro HDMI connector. HDMI (High-Definition Multimedia
Interface) is an audio/video interface that transmits uncompressed digital data and
therefore delivers true HD quality.
To switch the display output, use Windows Control Panel or OSD Control Panel.
39
Connecting a Serial Device (Optional)
If your model has the RS232 serial port, you can connect a serial device such
as a serial mouse or serial communication device.
40
Using MicroSD Cards (Optional)
If your model has the microSD card reader, you can use microSD cards for removable
storage media.
To insert a microSD card:
1. Locate the microSD card reader. Open the cover.
2. Align the card with its connector pointing to the slot and the connector side
facing back. Slide the card into the slot until it reaches the end.
3. Windows will detect the card and assign it a drive name.
4. Close the cover.
To remove a microSD card:
1. Open File Explorer and tap Computer.
2. Tap and hold the memory card icon and tap Eject.
3. Open the cover.
4. Slightly push the card to release and then pull it out of the slot.
5. Close the cover.
41
Chapter 5
BIOS Setup Utility is a program for configuring the BIOS (Basic Input/ Output
System) settings of the Tablet PC. BIOS is a layer of software, called firmware,
that translates instructions from other layers of software into instructions that the
computer hardware can understand. The BIOS settings are needed by your Tablet
PC to identify the types of installed devices and establish special features.
This chapter tells you how to use the BIOS Setup Utility.
42
When and How to Use
You need to run BIOS Setup Utility when:
You see an error message on the screen requesting you to run BIOS Setup
Utility.
You want to restore the factory default BIOS settings.
You want to modify some specific settings according to the hardware.
You want to modify some specific settings to optimize the system performance.
To run BIOS Setup Utility, tap Settings Update & security Recovery.
Under Advanced startup, tap Restart now. In the boot options menu, tap Troubleshoot
Advanced options UEFI Firmware Settings. Tap Restart.
NOTE:
The actual setting items on your model may differ from those
described in this chapter.
If a setting item is not applicable to the current computer
configuration, the item may be grayed out or may not be
displayed in the menu.
43
Menu Descriptions
Information Menu
The Information menu contains the basic configuration information of the system.
There are no user-definable items in this menu.
NOTE: The “Asset Tag” information appears when you have entered
the asset number for this Tablet PC using the asset management
program. The program is provided in the Asset tag folder of the
Driver disc.
Main Menu
The Main menu contains the various system settings.
System Date sets the system date.
System Time sets the system time.
Advanced Menu
The Advanced menu contains the advanced settings.
Battery Mode allows you to choose between
life is your first priority, select
than battery life, select
AC Initiation sets if connecting AC power will automatically start or resume the
system.
Virtualization Technology Setup
Intel(R) Virtualization Technology enables or disables Intel® VT (Intel
Virtualization Technology) feature which provides hardware support for processor
virtualization. When enabled, a VMM (Virtual Machine Monitor) can utilize the
additional hardware virtualization capabilities provided by this technology.
Balance
Performance
44
Performance
. If you need system performance more
.
and
Balance
. If battery
Graphics Setup
DVMT Pre-Allocated sets the amount of pre-allocated (fixed) graphics memory
for use by the internal graphics device.
Device Configuration enables or disables several hardware components. The
items available for setting depend on your model.
Screen Tapping for Boot Options sets if tapping the screen during startup will
invoke the boot options menu which provides access to some pre-boot operations.
If disabled, tapping the screen during startup has no effect to the system’s booting
process.
Windows RE brings you to the Advanced Startup Options menu of Windows 10.
This menu provides recovery, repair, and troubleshooting tools in Windows 10.
Security Menu
The Security menu contains the security settings, which safeguard your system against
unauthorized use.
NOTE:
You can set the user password only when the supervisor
password has been set.
If both the supervisor and user passwords are set, you can
enter any of them for starting up the system and/or entering
BIOS Setup. However, the user password only allows you to
view/change the settings of certain items.
A password setting is applied right after it is confirmed.
To cancel a password, leave the password empty by pressing
the Enter key.
Set Supervisor/User Password sets the supervisor/user password. You can set
the supervisor/user password to be required for starting up the system and/or
entering BIOS Setup.
Power on Password allows you to enable or disable the entering of password
for booting up your system.
45
Secure Boot Configuration (This item appears only when the password has been
set.)
Secure Boot enables or disables Boot. Secure Boot is a feature that helps prevent
unauthorized firmware, operating systems, or UEFI drivers from running at boot
time.
Delete all Security Boot keys deletes all secure boot variables.
Restore Factory Defaults resets secure boot variables to manufacturing defaults
TPM Setup Menu
TPM Support enables or disables TPM (Trusted Platform Module) support. TPM
(Trusted Platform Module) enhances platform security by providing a protected
space for key operations and other security critical tasks.
Change TPM Status allows you to select between
No Change
and
Clear
.
Boot Menu
The Boot menu sets the sequence of the devices to be searched for the operating
system.
Boot Type Order determines the boot order. You can rearrange the order by
dragging the boot device name up or down in the list.
Each boot device can be individually set to
a boot device from the boot order, set the device to
On
or
Off
. If you want to exclude
Off
.
Exit Menu
The Exit menu displays ways of exiting BIOS Setup Utility. After finishing with your
settings, you must save and exit so that the changes can take effect.
Exit Saving Changes saves the changes you have made and exits BIOS Setup
Utility.
Exit Discarding Changes exits BIOS Setup Utility without saving the changes you
have made.
46
Load Setup Defaults loads the factory default values for all the items.
Discard Changes restores the previous values for all the items.
Saves Changes saves the changes you have made.
47
Chapter 6
Getac software includes application programs for specific computer components and
utility programs for overall management.
This chapter briefly describes the programs.
48
Help
OSD Control Panel
The OSD (On Screen Display) Control Panel provides a user-friendly interface for
you to quickly activate or operate certain functions on your Tablet PC with a simple
tap of the screen.
To open the OSD Control Panel, start the program named OSDC. You can also press
the P2 button on your Tablet PC to open it. The following screen appears.
For detailed information on the program, see the program’s online help.
49
G-Manager
G-Manager is a unified user interface utility that allows you to view, manage, or
configure your computer features.
With G-Manager, you can perform all or some of the tasks listed below.
View system information.
Check the battery status and configure the battery.
Configure ECO modes (or called power profiles).
Set the touchscreen sensitivity mode.
View light sensor information (select models only).
Set if your system will switch to the external antenna when connected to the
docking station (select models only).
Change the function of the hardware button.
Monitor the system.
View GPS information (select models only).
Tap and hold the Getac Utility icon located on Windows taskbar and select
G-Manager to start the program. The G-Manager window appears, containing several
tabs.
NOTE: Depending on your model, the actual items and information
appearing on the screen may differ from those shown in this
manual.
50
Help
For detailed information on the program, see the program’s online help.
51
Using the Barcode Reader (Optional)
NOTE: For enhanced applications and customization of the
module, contact your authorized Getac dealer.
If your model has the barcode reader module, you can read barcodes of the following
types:
Code 39
Code 128
EAN/JAN/UPC
GS1 Databar
Interleaved 2 of 5
PDF417
QR Code
Data Matrix
OCR
To read barcodes:
1. Start your processing software and open a new or existing file. Place the insertion
point (or called cursor) where you want the data to be entered.
2. Press and hold the Trigger button of your Tablet PC while aiming the green
scan beam at the barcode.
The beam should be centered over the barcode. Adjust the lens’ distance from
the barcode, shorter for a smaller barcode and farther for a larger one.
52
Trigger
button
NOTE: If the code being scanned is highly reflective (e.g.,
laminated), it may be necessary to tilt the code +5° to prevent
unwanted reflection.
3. Upon a successful scan, the system beeps and the scan beam turns off. The
decoded barcode data will be entered into your processing software.
53
Chapter 7
Taking good care of your Tablet PC will ensure a trouble-free operation and reduce
the risk of damage to your Tablet PC.
This chapter gives you guidelines covering areas such as protecting, storing, cleaning,
and traveling.
54
Taking Care of the Tablet PC
Location Guidelines
For optimal performance, use the Tablet PC where the recommended temperature
is between 0 C (32 F) and 50 C (122 F). (Actual operating temperature
depends on product specifications.)
Avoid placing the Tablet PC in a location subject to high humidity, extreme
temperatures, mechanical vibration, direct sunlight, or heavy dust. Using in
extreme environments for long periods can result in product deterioration and
a shortened product life.
Operating in an environment with metallic dust is not allowed.
Place the Tablet PC on a flat and steady surface. Do not stand the Tablet
PC on its side or store it in an upside-down position. A strong impact by dropping
or hitting may damage the Tablet PC.
Do not cover or block any ventilation openings on the Tablet PC. For example,
do not place the Tablet PC on a bed, sofa, rug, or other similar surface.
Otherwise, overheating may occur that results in damage to the Tablet PC.
As the Tablet PC can become very hot during operation, keep it away from
objects that are vulnerable to heat.
Keep the Tablet PC at least 13 cm (5 inches) away from electrical appliances
that can generate a strong magnetic field such as a TV, refrigerator, motor,
or a large audio speaker.
Avoid moving the Tablet PC abruptly from a cold to a warm place.
A temperature difference of more than 10 C (18 F) may cause condensation
inside the unit, which may damage the storage media.
55
General Guidelines
Do not place heavy objects on top of the Tablet PC as this may damage the
display.
To avoid damaging the screen, do not touch it with any sharp object.
LCD image sticking occurs when a fixed pattern is displayed on the screen for
a prolonged period of time. You can avoid the problem by limiting the amount
of static content on the display. It is recommended that you use a screen saver
or turn off the display when it is not in use.
To maximize the life of the backlight in the display, allow the backlight to
automatically turn off as a result of power management.
“Storage Device Retention” service is not available to your Tablet PC model.
In case you have to return your Tablet PC to Getac for replacing the storage
device and you want to completely erase the hard drive data before returning
it, you can use the erasing tool supplied by Getac. For information on the tool,
please contact Getac by any of the below ways.
URL: http://us.getac.com/contact/contact.html
Telephone: 866-394-3822 (24/7)
E-Mail: GetacSupport_US@getac.com
Cleaning Guidelines
Never clean the Tablet PC with its power on.
Use a soft cloth moistened with water or a non-alkaline detergent to wipe the
exterior of the Tablet PC.
Gently wipe the display with a soft, lint-free cloth.
If water or liquid is split onto the Tablet PC, wipe it dry and clean when possible.
Though your Tablet PC is water-proof, do not leave the Tablet PC wet when
you can dry it.
56
If the Tablet PC gets wet where the temperature is 0C (32F) or below,
freeze damage may occur. Make sure to dry the wet Tablet PC.
Battery Pack Guidelines
Recharge the battery pack when it is nearly discharged. When recharging, make
sure that the battery pack is fully charged. Doing so may avoid harm to the
battery pack.
The battery pack is a consumable product and the following conditions will shorten
its life:
– when frequently charging the battery pack
– when using, charging, or storing the battery in high temperature
condition
To avoid hastening the deterioration of the battery pack thereby prolonging its
useful life, minimize the number of times you charge it so as not to frequently
increase its internal temperature.
Charge the battery pack between 10 C ~ 30 C (50 F ~ 86 F) temperature
range. A higher environment temperature will cause the battery pack’s temperature
to rise. Avoid charging the battery pack inside a closed vehicle and in hot weather
condition. Also, charging will not start if the battery pack is not within the allowed
temperature range.
It is recommended that you do not charge the battery pack more than once
a day.
It is recommended that you charge the battery pack with the Tablet PC’s power
off.
To maintain the battery pack’s operating efficiency, store it in a cool dark place
removed from the Tablet PC and with 30 % ~ 40 % charge remaining.
Important guidelines when using the battery pack.
When installing or removing the battery pack take note of the following:
57
– avoid installing or removing the battery pack when the Tablet PC is in
Sleep mode. Abruptly removing the battery pack may cause loss of
data or the Tablet PC may become unstable.
– avoid touching the battery pack terminals or damage may occur,
thereby causing improper operation to it or the Tablet PC.
The Tablet PC’s input voltage and surrounding temperature will directly affect
the battery pack’s charge and discharge time:
– charging time will be prolonged when the Tablet PC is turned on.
To shorten the charging time, it is recommended that you place the
Tablet PC in Sleep or hibernation mode.
– a low temperature will prolong the charging time as well as hasten
the discharge time.
When using battery power in an extremely low temperature environment, you
may experience shortened operating time and incorrect battery level reading. This
phenomenon comes from the chemical characteristics of batteries. The appropriate
operating temperature for the battery is -10 C ~ 50 C (14 F ~ 122 F).
Do not leave the battery pack in storage for more than six months without
recharging it.
Touchscreen Guidelines
Use the finger or the included stylus on the display. Using a sharp or metallic
object other than your finger or stylus may cause scratches and damage the
display, thereby causing errors.
Use a soft cloth to remove dirt on the display. The touchscreen surface has
a special protective coating that prevents dirt from sticking to it. Not using a
soft cloth may cause damage to the special protective coating on the touchscreen
surface.
Turn off the Tablet PC power when cleaning the display. Cleaning the display
with the power on may cause improper operation.
58
Do not use excessive force on the display. Avoid placing objects on top of the
display as this may cause the glass to break thereby damaging the display.
In low and high temperatures (below 5
o
C / 41 F and above 60 oC / 140
F), the touchscreen may have a slower response time or register the touch
in the wrong location. It will go back to normal after returning to room temperature.
When there is noticeable discrepancy in the operation of the touchscreen function
(wrong location on intended operation or improper display resolution), refer to
the Windows online Help for instructions on recalibrating the touchscreen display.
59
When Traveling
Before traveling with your Tablet PC, make a backup of your hard disk data
into flash disks or other storage devices. As an added precaution, bring along
an extra copy of your important data.
Make sure that the battery pack is fully charged.
Make sure that the Tablet PC is turned off.
Make sure that all the connector covers are closed completely to ensure the
waterproof integrity.
Disconnect the AC adapter from the Tablet PC and take it with you. Use the
AC adapter as the power source and as a battery-charger.
Hand-carry the Tablet PC. Do not check it in as luggage.
If you need to leave the Tablet PC in the car, put it in the trunk of the car
to avoid exposing the Tablet PC to excessive heat.
When going through airport security, it is recommended that you send the Tablet
PC and flash disks through the X-ray machine (the device you set your bags
on). Avoid the magnetic detector (the device you walk through) or the magnetic
wand (the handheld device used by security personnel).
If you plan to travel abroad with your Tablet PC, consult your dealer for the
appropriate AC power cord for use in your country of destination.
60
Chapter 8
Computer problems can be caused by hardware, software, or both. When you
encounter any problem, it might be a typical problem that can easily be solved.
This chapter tells you what actions to take when solving common computer problems.
61
Preliminary Checklist
Here are helpful hints to follow before you take further actions when you encounter
any problem:
Try to isolate which part of the Tablet PC is causing the problem.
Make sure that you turn on all peripheral devices before turning on the Tablet
PC.
If an external device has a problem, make sure that the cable connections are
correct and secure.
Make sure that the configuration information is properly set in the BIOS Setup
program.
Make sure that all the device drivers are correctly installed.
Make notes of your observations. Are there any messages on the screen? Do
any indicators light? Do you hear any beeps? Detailed descriptions are useful
to the service personnel when you need to consult one for assistance.
If any problem persists after you follow the instructions in this chapter, contact an
authorized dealer for help.
62
Solving Common Problems
Battery Problems
The battery does not charge (Battery indicator does not light amber).
Make sure that the AC adapter is properly connected.
Make sure that the battery is not too hot or cold. Allow time for the battery
pack to return to room temperature.
If the battery doesn't charge after it has been stored in very low temperatures,
try disconnecting and reconnecting the AC adapter to solve the problem.
Make sure that the battery pack is installed correctly.
Make sure that the battery terminals are clean.
The operating time of a fully charged battery becomes shorter.
If you often partially recharge and discharge, the battery might not be charged
to its full potential. Initialize the battery to solve the problem.
The battery operating time indicated by the battery meter does not match the
actual operating time.
The actual operating time can be different from the estimated time, depending
on how you are using the Tablet PC. If the actual operating time is much less
than the estimated time, initialize the battery.
BT Wireless Transmission Problems
I cannot connect to another device with BT wireless technology.
Make sure that both devices have activated BT feature.
Make sure that the distance between the two devices is within the limit and
that there are no walls or other obstructions between the devices.
63
Make sure that the other device is not in “Hidden” mode.
Make sure that both devices are compatible.
Display Problems
Nothing appears on the screen.
During operation, the screen may automatically turn off as a result of power
management. Press any key to see if the screen comes back.
The brightness level might be too low. Increase the brightness.
The characters on the screen are dim.
Adjust the brightness and/or contrast.
The display brightness cannot be increased.
As a protection, the display brightness will be fixed at a low level when the
surrounding temperature is too high or too low. It is not a malfunction in this
situation.
Bad dots appear on the display at all times.
A small number of missing, discolored, or bright dots on the screen are an
intrinsic characteristic of TFT LCD technology. It is not regarded as a LCD defect.
Clouding (or called “mura”) happens on the screen when you exert forces on
the left or right side of the LCD frame.
This is a normal phenomenon, not a defect.
Hardware Device Problems
The Tablet PC does not recognize a newly installed device.
The device may not be correctly configured in the BIOS Setup program. Run
the BIOS Setup program to identify the new type.
64
Make sure if any device driver needs to be installed. (Refer to the documentation
that came with the device.)
Make sure if the device needs any jumper or switch settings. (Refer to the
documentation that came with the device.)
Check the cables or power cords for correct connections.
For an external device that has its own power switch, make sure that the power
is turned on.
Power Management Problems
The Tablet PC does not enter Sleep or Hibernation mode automatically.
If you have a connection to another computer, the Tablet PC does not enter
Sleep or Hibernation mode if the connection is actively in use.
Make sure that the Sleep or Hibernation time-out is enabled.
The Tablet PC does not enter Sleep or Hibernation mode immediately.
If the Tablet PC is performing an operation, it normally waits for the operation
to finish.
The Tablet PC does not resume from Sleep or Hibernation mode.
The Tablet PC automatically enters Sleep or Hibernation mode when the battery
pack is empty. Do any one of the following:
Connect the AC adapter to the Tablet PC.
Replace the empty battery pack with a fully charged one.
65
Sensor Problems
The built-in digital compass doesn’t seem to be accurate.
Rotating the display can affect the accuracy of the digital compass. This is normal,
not a malfunction. The sensors for the compass require periodic recalibration.
Follow this method to recalibrate the sensors:
1. Make sure you are far away from any large metal objects or magnetic fields.
2. Start an application that utilizes the digital compass.
3. Hold the Tablet PC level with the horizon, with the LCD side facing up.
4. Rotate the Tablet PC 360 at least three times around each axis (X, Y,
and Z) as shown below.
66
Software Problems
An application program does not work correctly.
Make sure that the software is correctly installed.
If an error message appears on the screen, consult the software program’s
documentation for further information.
If you are sure the operation has stop, reset the Tablet PC.
Sound Problems
No sound is produced.
Make sure that the volume control is not set too low. Increase the volume.
Make sure that the sound is not muted.
Make sure that the Tablet PC is not in Sleep mode.
If using an external speaker, make sure that the speaker is properly connected.
Distorted sound is produced.
Make sure that the volume control is not set too high or too low. In most cases,
a high setting can cause the audio electronics to distort the sound.
Startup Problems
When you turn on the Tablet PC, it does not respond and the Power Indicator
does not light green.
If you are using an external AC power, make sure that the AC adapter is correctly
and securely connected. If so, make sure that the electrical outlet works properly.
If you are using the battery power, make sure that the battery is not discharged.
67
When you turn on the Tablet PC, it stops after POST.
Reset your Tablet PC.
WAN Problems
I cannot use the WLAN feature.
Make sure that the WLAN feature is turned on.
Transmission quality is poor.
Your Tablet PC may be in an out-of-range situation. Move your Tablet PC
closer to the Access Point or another WLAN device it is associated with.
Check if there is high interference around the environment and solve the problem
as described next.
Radio interference exists.
Move your Tablet PC away from the device causing the radio interference such
as microwave oven and large metal objects.
Plug your Tablet PC into an outlet on a different branch circuit from that used
by the affecting device.
Consult your dealer or an experienced radio technician for help.
I cannot connect to another WLAN device.
Make sure that the WLAN feature is turned on.
Make sure that the SSID setting is the same for every WLAN device in the
network.
Your Tablet PC is not recognizing changes. Restart the Tablet PC.
Make sure that the IP address or subnet mask setting is correct.
68
I cannot communicate with the computer in the network when Infrastructure
mode is configured.
Make sure that the Access Point your Tablet PC is associated with is powered
on and all the LEDs are working properly.
If the operating radio channel is in poor quality, change the Access Point and
all the wireless station(s) within the BSSID to another radio channel.
Your Tablet PC may be in an out-of-range situation. Move your Tablet PC
closer to the Access Point it is associated with.
Make sure that your Tablet PC is configured with the same security option
(encryption) to the Access Point.
Use the Web Manager/Telnet of the Access Point to check whether it is connected
to the network.
Reconfigure and reset the Access Point.
I cannot access the network.
Make sure that the network configuration is appropriate.
Make sure that the user name or password is correct.
You have moved out of range of the network.
Turn off power management.
Other Problems
The date/time is incorrect.
Correct the date and time via the operating system or BIOS Setup program.
After you have performed everything as described above and still have the
incorrect date and time every time you turn on the Tablet PC, the RTC
(Real-Time Clock) battery is at the end of its life. Call an authorized dealer
to replace the RTC battery.
69
Resetting the Tablet PC
You may have to reset (reboot) your Tablet PC on some occasions when an error
occurs and the program you are using hangs up.
If you are sure the operation has stopped and you cannot use the “restart” function
of the operating system, reset the Tablet PC.
Reset the Tablet PC by any one of these methods:
Press and hold the P2 button for more than 2 seconds. This opens the Ctrl-Alt-Del
screen where you can select actions including Restart.
If the above action does not work, press and hold the power button for more
than 5 seconds to force the system to turn off. Then turn on the power again.
70
System Recovery
Windows provides recovery, repair, and troubleshooting tools as “Advanced Startup
Options.” You can access these options by selecting Settings Update &
security. There are several choices:
System Restore
This option allows you to restore Windows to an earlier point in time if you
have created a restore point.
Recover from a drive
If you have created a recovery drive on Windows 10, you can use the recovery
drive to reinstall Windows.
Reset this PC
This option allows you to reinstall Windows with or without keeping your files.
See Microsoft website for more information.
NOTE:
If you are in a situation where your computer won’t boot into
Windows, you can access the Advanced Startup Options by
running the BIOS Setup Utility and selecting Advanced
Windows RE.
System recovery for Windows 10 typically will take several
hours to complete.
71
Using the Driver Disc (Optional)
NOTE: You can download the latest drivers and utilities from
Getac website at http://www.getac.com Support.
The Driver disc contains drivers and utilities required for specific hardware in your
Tablet PC.
Since your Tablet PC comes with drivers and utilities pre-installed, you normally
do not need to use the Driver disc. In case you want to manually install Windows,
you will have to install the drivers and utilities one by one after installing Windows.
To manually install drivers and utilities:
1. Start up the Tablet PC.
2. Prepare an external CD/DVD drive (with USB connection). Connect the drive
to your Tablet PC. Wait for the Tablet PC to recognize the drive.
3. Insert the Driver disc. Make sure you use the disc that matches the Windows
version of your Tablet PC.
4. The autorun program should automatically start. You will see the installation menu.
Tap NEXT to go to the next page if there is more than one.
5. To install a driver or utility, just tap the particular button and follow the onscreen
instructions to complete the installation.
72
Parts
Specifications
CPU
Intel® Cherry Trail-Z8700, 1MB cache
BIOS
Insyde, Flash EEPROM, supporting UEFI
RAM
4GB/8GB LPDDR3
Video
Controller
UMA - Intel® HD Graphics
Display Panel
8.1-inch (16:10) TFT LCD, 1280 x 800 resolution, light
sensor, sunlight readable, dimmer mode, 600 Nits
Touchscreen
Capacitive multi-touch screen - 10 point, glove enabled
touch, palm rejection, water rejection (large area of spilled
water will not be registered as input)
Option: Digitizer
Audio
Features
Azalia, High Definition audio
Speaker
1.5W x 1
Microphone
Integrated microphone
Storage Device
eMMC, 64GB/ 128GB
I/O
ports
Standard
USB 3.0, combo audio (4-pole TRRS 3.5mm type),
micro HDMI, Docking, Expansion
Appendix A
NOTE: Specifications are subject to change without any prior
notice.
73
Parts
Specifications
Optional
One of the below options on the top side:
RS232 / RJ-45 / microSD / barcode reader
LAN (option)
10/100/1000 Mbps Ethernet
Wireless LAN + BT
Intel® 7265 2x2 802.11 AC + BT 4.0 combo
GPS (option)
UART
WWAN (option)
3G/4G LTE
Camera (option)
Front: FHD
Rear: 8M pixel, autofocus, LED, video capture
Power
AC adapter
Universal 65 W; input: 100240 V, 50/60 Hz; output:
19V
Battery pack
Lithium-ion Prismatic type, 4-cell
Dimension (LxW×D)
227 x 151 x 24 mm (8.93 x 5.94 x 0.94 inch)
Weight
880g (1.94 lbs)
Button
Function
Tab
Esc
Enter
Up
Button Functions on Special Occasions
On “POST/BIOS Setup/Non-ACPI” occasions, the five hardware buttons provide
keyboard key functions as described below.
74
Button
Function
Down
75
Appendix B
This appendix provides regulatory statements and safety notices on your Tablet PC.
NOTE: Marking labels located on the exterior of your Tablet PC
indicate the regulations that your model complies with. Please
check the marking labels and refer to the corresponding
statements in this appendix. Some notices apply to specific
models only.
76
On the Use of the System
Class B Regulations
USA
Federal Communications Commission Radio Frequency Interference Statement
NOTE:
This equipment has been tested and found to comply with the limits for a Class
B digital device pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful interference to radio
or television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more of the
following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Any changes or modifications not expressly approved by the manufacturer could void
the user’s authority to operate the equipment.
Please note:
The use of a non-shielded interface cable with this equipment is prohibited.
77
Canada
Canadian Department of Communications
Radio Interference Regulations Class B Compliance Notice
This Class B digital apparatus meets all requirements of the Canada
Interference-Causing equipment regulations.
Cet appareil numérique de Classe B respecte toutes les exigences du Règlement
Canadien sur le matériel brouileur.
This digital apparatus does not exceed the Class B limits for radio noise emissions
from digital apparatus set out in the Radio Interference Regulations of the Canadian
Department of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les
limites applicables aux appareils numériques de la classe B prescrites dans le
Règlement sur le brouillage radioélectrique édicté par le ministère des Communications
du Canada.
ANSI Warning
Equipment approved for ANSI/ISA 12.12.01, Nonincendive Electrical Equipment for
use in Class 1, Division 2, Group A, B, C, and D.
Maximum ambient temperature: 40C
WARNING: To prevent ignition of a hazardous atmosphere, batteries must only
be changed or charged in an area known to be non-hazardous.
EXPLOSION HARZARD WARNING: External connections/hubs through the connectors
as mentioned (USB connector, Ethernet connector, serial port, power supply
connector, microphone jack, headphones jack, and buttons/
switches) are not to be used in a hazardous location.
Power adapter shall not be used in hazardous locations.
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Safety Notices
About the Battery
If the battery is mishandled, it may cause fire, smoke or an explosion and the battery’s
functionality will be seriously damaged. The safety instructions listed below must be
followed.
Danger
Do not immerse the battery with liquid such as water, sea water or soda.
Do not charge/discharge or place the battery in high-temperature (more than
80 C / 176 F) locations, such as near a fire, heater, in a car in direct
sunlight, etc.
Do not use unauthorized chargers.
Do not force a reverse-charge or a reverse-connection.
Do not connect the battery with AC plug (outlet) or car plugs.
Do not adapt the battery to unspecified applications.
Do not short circuit the battery.
Do not drop or subject the battery to impacts.
Do not penetrate with a nail or strike with a hammer.
Do not directly solder the battery.
Do not disassemble the battery.
Warning
Keep the battery away from infants.
Stop using the battery if there are noticeable abnormalities such as abnormal
smell, heat, deformities, or discoloration.
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Stop charging if the charging process cannot be finished.
In case of a leaking battery, keep the battery away from flames and do not
touch it.
Pack the battery tightly during transport.
Caution
Do not use the battery where static electricity (more than 100V) exists that
might damage the protection circuit of the battery.
When children are using the system, parents or adults must ensure that they
are using the system and battery correctly.
Keep the battery away from flammable materials during charging and discharging.
In case lead wires or metal objects come out from the battery, you must seal
and insulate them completely.
Caution Texts Concerning Lithium Batteries
DANISH
ADVARSEL! Lithiumbatteri – Eksplosionsfare ved fejlagtig håndtering. Udskiftning må
kun ske med batteri af samme fabrikat og type. Levér det brugte batteri tilbage
til leverandøren.
NORWEGIAN
ADVARSEL: Eksplosjonsfare ved feilaktig skifte av batteri. Benytt samme batteritype
eller en tilsvarende type anbefalt av apparatfabrikanten. Brukte batterier kasseres i
henhold til fabrikantens instruksjoner.
SWEDISH
VARNING: Explosionsfara vid felaktigt batteribyte. Använd samma batterityp eller en
ekvivalent typ som rekommenderas av apparattillverkaren. Kassera använt batteri enligt
fabrikantens instruktion.
FINNISH
VAROITUS: Paristo voi räjähtää, jos se on virheellisesti asennettu. Vaihda paristo
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ainoastaan valmistajan suosittelemaan tyyppiin. Hävitä käytetty paristo valmistajan
ohjeiden mukaisesti.
ENGLISH
CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with
the same or equivalent type recommended by the equipment manufacturer. Discard
used batteries according to manufacturer's instructions.
DEUTSCH
VORSICHT: Explosionsgefahr bei unsachgemäßem Austausch der Batterie. Ersatz nur
durch denselben oder einen vom Hersteller empfohlenen gleich-wertigen Typ.
Entsorgung gebrauchter Batterien nach Angaben des Herstellers.
FRENCH
ATTENTION: II y a danger d’explosion s’il y a remplacement incorrect de la batterie.
Remplacer uniquement avec une batterie du même type ou d’un type équivalent
recommandé par le constructeur. Mettre au rebut les batteries usagées conformément
aux instructions du fabricant.
Attention (for USA Users)
The product that you have purchased contains a rechargeable battery. The battery
is recyclable. At the end of its useful life, under various state and local laws, it
may be illegal to dispose of this battery into the municipal waste stream. Check
with your local solid waste officials for details in your area for recycling options or
proper disposal.
About the AC Adapter
Use only the AC adapter supplied with your Tablet PC. Use of another type
of AC adapter will result in malfunction and/or danger.
Do not use the adapter in a high moisture environment. Never touch the adapter
when your hands or feet are wet.
Allow adequate ventilation around the adapter when using it to operate the device
or charge the battery. Do not cover the AC adapter with paper or other objects
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that will reduce cooling. Do not use the AC adapter while it is inside a carrying
case.
Connect the adapter to a proper power source. The voltage requirements are
found on the product case and/or packaging.
Do not use the adapter if the cord becomes damaged.
Do not attempt to service the unit. There are no serviceable parts inside. Replace
the unit if it is damaged or exposed to excess moisture.
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On the Use of the RF Device
USA and Canada Safety Requirements and Notices
Radio Frequency Interference Requirements and SAR
This device meets the government’s requirements for exposure to radio waves.
This device is designed and manufactured not to exceed the emission limits for exposure
to radio frequency (RF) energy set by the Federal Communications Commission of
the U.S. Government.
This device complies with FCC radiation exposure limits set forth for an uncontrolled
environment.
The transmitter must not be co-located or operating in conjunction with any other
antenna or transmitter.
EMC Requirements
This device uses, generates and radiates radio frequency energy. The radio frequency
energy produced by this device is well below the maximum exposure allowed by
the Federal Communications Commission (FCC).
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that
may cause undesired operation.
The FCC limits are designed to provide reasonable protection against harmful
interference when the equipment is installed and used in accordance with the instruction
manual and operated in a commercial environment. However, there is no guarantee
that interference will not occur in a particular commercial installation, or if operated
in a residential area.
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If harmful interference with radio or television reception occurs when the device is
turned on, the user must correct the situation at the user’s own expense. The user
is encouraged to try one or more of the following corrective measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
CAUTION: The Part 15 radio device operates on a non-interference basis with other
devices operating at this frequency. Any changes or modification to said product
not expressly approved by the manufacturer could void the user’s authority to operate
this device.
Canada Radio Frequency Interference Requirements
To prevent radio interference to the licensed service, this device is intended to be
operated indoors and away from windows to provide maximum shielding. Equipment
(or its transmit antenna) that is installed outdoors is subject to licensing.
Pour empêcher que cet appareil cause du brouillage au service faisant l'objet d'une
licence, il doit être utilisé à l'intérieur et devrait être placé loin des fenêtres afin
de fournir un écran de blindage maximal. Si le matériel (ou son antenne d'émission)
est installé à l'extérieur, il doit faire l'objet d'une licence.
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European Union CE Marking and Compliance
Notices
Statements of Compliance
English
This product follows the provisions of the European Directive 2014/53/EU.
Danish
Dette produkt er i overensstemmelse med det europæ iske direktiv 2014/53/EU.
Dutch
Dit product is in navolging van de bepalingen van Europees Directief 2014/53/EU.
Finnish
Tämä tuote noudattaa EU-direktiivin 2014/53/EU määräyksiä.
French
Ce produit est conforme aux exigences de la Directive Européenne 2014/53/EU.
German
Dieses Produkt entspricht den Bestimmungen der Europäischen Richtlinie
2014/53/EU.
Greek
To προϊόν αυτό πληροί τις προβλέψεις της Ευρωπαϊκής Οδηγίας
2014/53/EU.
Icelandic
Þessi vara stenst reglugerð Evrópska Efnahags Bandalagsins númer 2014/53/EU.
Italian
Questo prodotto è conforme alla Direttiva Europea 2014/53/EU.
Norwegian
Dette produktet er i henhold til bestemmelsene i det europeiske direktivet
2014/53/EU.
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AT
BE
BG
HR
CY
CZ
DK
EE
FI
FR
DE
EL
HU
IE
IT
LV
LT
LU
MT
NL
PL
PT
RO
SK
SI
ES
SE
UK
Waste Electrical and Electronic Equipment (WEEE)
This symbol means that according to local laws and regulations your
product and/or its battery shall be disposed of separately from
household waste. When this product reaches its end of life, take it
to a collection point designated by local authorities. Proper recycling
of your product will protect human health and the environment.
Portuguese
Este produto cumpre com as normas da Diretiva Européia 2014/53/EU.
Spanish
Este producto cumple con las normas del Directivo Europeo 2014/53/EU.
Swedish
Denna produkt har tillverkats i enlighet med EG-direktiv 2014/53/EU.
Notices
CE Max power:
WLAN 2.4G: 16.9 dBm
WLAN 5G: 16.3 dBm
BT: 5 dBm
NFC: -14.3 dBuA/m at 10m
WWAN: 31.4 dBm
The device is restricted to indoor use only when operating in the 5150 to 5350
MHz frequency range.
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User Notification of Take-back Service
To Institutional (B2B) Users in United States:
Getac believes in providing our institutional customers with easy-to-use solutions to
recycle your Getac-brand products for free. Getac understands the institutional
customers will likely be recycling multiple items at once and as such. Getac wants
to make the recycling process for these larger shipments as streamlined as possible.
Getac works with recycling vendors with the highest standards for protecting our
environment, ensuring worker safety, and complying with global environmental laws.
Our commitment to recycling our old equipment grows out of our work to protect
the environment in many ways.
Please see the product type below for information on Getac product, battery and
packaging recycling in USA.
For Product Recycling:
Your portable Getac products contain hazardous materials. While they pose no
risk to you during normal use, they should never be disposed with other wastes.
Getac provides a free take-back service for recycling your Getac products. Our
electronics recycler will provide competitive bids for recycling non-Getac products
as well.
For Battery Recycling:
The batteries used to power your portable Getac products contain hazardous
materials. While they pose no risk to you during normal use, they should never
be disposed with other wastes. Getac provides a free take-back service for
recycling your batteries from Getac products.
For Packaging Recycling:
Getac has chosen the packaging materials used to transport our products carefully,
to balance the requirements of shipping the product to you safely while minimizing
the amount of material used. The materials used in our packaging are designed
to be recycled locally.
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If you have the above for recycling, please visit our website
https://us.getac.com/aboutg etac/environment.html
88
ENERGY STAR 6.1
ENERGY STAR® is a government program that offers businesses and consumers
energy-efficient solutions, making it easy to save money while protecting the
environment for future generations.
Please reference ENERGY STAR® related information from
http://www.energystar.gov.
As an ENERGY STAR® Partner, Getac Technology Corporation has determined that
this product meets the ENERGY STAR® guidelines for energy efficiency.
An ENERGY STAR® qualified computer uses 70 % less electricity than computers without
enabled power management features.
Earning the ENERGY STAR®
When every home office is powered by equipment that has earned the ENERGY
STAR®, the change will keep over 289 billion pounds of greenhouse gases out
of the air.
If left inactive, ENERGY STAR
and may use 15 watts or less. New chip technologies make power management
features more reliable, dependable, and user-friendly than even just a few years
ago.
®
qualified computers enter a low-power mode
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Spending a large portion of time in low-power mode not only saves energy,
but helps equipment run cooler and last longer.
Businesses that use ENERGY STAR
®
enabled office equipment may realize
additional savings on air conditioning and maintenance.
Over its lifetime, ENERGY STAR
®
qualified equipment in a single home office
(e.g., computer, monitor, printer, and fax) can save enough electricity to light
an entire home for more than 4 years.
Power management (“sleep settings”) on computers and monitors can result
in much savings annually.
Remember, saving energy prevents pollution
Because most computer equipment is left on 24 hours a day, power management
features are important for saving energy and are an easy way to reduce air pollution.
By using less energy, these products help lower consumers’ utility bills, and prevent
greenhouse gas emissions.
Getac Product Compliance
All Getac products with ENERGY STAR® logo comply with the ENERGY STAR®
standard, and the power management feature is enabled by default. As recommended
by the ENERGY STAR
automatically set to sleep after 15 minutes (in battery mode) and 30 minutes (in
AC mode) of user inactivity. To wake up the computer, press the power button.
®
program for optimal energy savings, the computer is
If you want to configure power management settings such as inactivity time and
ways to initiate/end Sleep mode, go to Power Options by right-clicking the battery
icon on the Windows taskbar and then selecting Power Options in the pop-up menu.
Please visit http://www.energystar.gov/powermanagement for detail information on
power management and its benefits to the environment.
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