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Getac Technology
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EM7355X
User Manual
110 pgs2.13 Mb0

Getac Technology EM7355X User Manual

Rugged Mobile Computing Solutions
X500
August 2017
TRADEMARKS
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. All brand and product names are trademarks or registered trademarks of their respective companies.
NOTE The information in this manual is subject to change without notice.
For the latest version of the manual, please visit the Getac website at www.getac.com.
Table of Contents
Chapter 1 Getting Started.................................................................................................................. 1
Getting the Computer Running ........................................... 2
Unpacking .................................................................. 2
Using the Tether (Optional) ......................................... 3
Connecting to AC Power ............................................... 4
Turning On and Off the Computer .................................. 5
Taking a Look at the Computer ......................................... 7
Front Components ........................................................ 7
Rear Components ........................................................ 8
Right-Side Components ................................................. 9
Left-Side Components .................................................. 10
Top-open Components ................................................. 11
Bottom Components ..................................................... 13
Chapter 2 Operating Your Computer .......................................................................................... 15
Using the Keyboard ........................................................ 16
Typewriter Keys .......................................................... 16
Cursor-Control Keys .................................................... 16
Numeric Keypad ......................................................... 17
Function Keys ............................................................ 18
Fn Key ..................................................................... 18
Hot Keys .................................................................. 18
Windows Keys ........................................................... 20
Using the Touchpad ........................................................ 21
Configuring the Touchpad ............................................ 22
Using the Touchscreen (Optional) ................................... 23
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Using Multi-touch Gestures (Optional) .......................... 24
Using the Quick Buttons ................................................. 26
Configuring the Quick Buttons ...................................... 27
Using the DVD Drive ..................................................... 28
Inserting and Removing a Disc..................................... 29
Using Network and Wireless Connections ............................ 31
Using the LAN ........................................................... 31
Using the WLAN ....................................................... 32
Using the Bluetooth Feature ......................................... 33
Using the WWAN Feature (Optional) ........................... 34
Using the Fingerprint Scanner (Optional) .......................... 36
Chapter 3 Managing Power ........................................................................................................... 38
AC Adapter .................................................................. 39
Battery Pack ................................................................ 40
Charging the Battery Pack ........................................... 40
Initializing the Battery Pack ........................................... 41
Checking the Battery Level ........................................... 41
Battery Low Signals and Actions ................................... 42
Replacing the Battery Pack .......................................... 43
Power-Saving Tips ........................................................ 44
Chapter 4 Expanding Your Computer ........................................................................................ 45
Connecting Peripheral Devices .......................................... 46
Connecting Display Monitor .......................................... 46
Connecting a Serial Device .......................................... 47
Connecting a USB Device ........................................... 47
Connecting an Audio Device ........................................ 48
Using Storage and Expansion Cards ................................. 49
Using Smart Cards .................................................... 49
Using PC Cards ........................................................ 50
Using ExpressCards ..................................................... 51
Using Storage Cards .................................................. 52
Changing or Replacing ................................................... 53
Replacing the Hard Disk Drive ..................................... 53
Installing a Secondary Battery Pack or Hard Disk Drive .... 53
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System Memory Upgrade ............................................. 54
Chapter 5 Using BIOS Setup .......................................................................................................... 56
When and How to Use .................................................. 57
Menu Descriptions ......................................................... 58
Information Menu ....................................................... 58
Main Menu ............................................................... 58
Advanced Menu ......................................................... 59
Security Menu ........................................................... 60
Boot Menu ................................................................ 61
Exit Menu ................................................................. 61
Chapter 6 Using Getac Software ................................................................................................. 63
G-Manager .................................................................. 64
Chapter 7 Care and Maintenance ............................................................................................... 66
Protecting the Computer .................................................. 67
Using an Anti-Virus Strategy ....................................... 67
Using the Cable Lock ................................................. 67
Taking Care of the Computer .......................................... 69
Location Guidelines ..................................................... 69
General Guidelines ..................................................... 69
Cleaning Guidelines .................................................... 70
Battery Pack Guidelines .............................................. 70
Touchscreen Guidelines ............................................... 72
When Traveling ............................................................. 73
Chapter 8 Troubleshooting ............................................................................................................ 74
Preliminary Checklist ....................................................... 75
Solving Common Problems .............................................. 76
Battery Problems ........................................................ 76
Bluetooth Problems ..................................................... 76
Display Problems ....................................................... 77
DVD Drive Problems .................................................. 77
Hardware Device Problems .......................................... 78
Hard Disk Drive Problems ........................................... 78
Keyboard and Touchpad Problems ................................. 79
LAN Problems ........................................................... 79
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Power Management Problems ....................................... 80
Software Problems ..................................................... 80
Sound Problems ........................................................ 80
Startup Problems ........................................................ 81
WLAN Problems ......................................................... 81
Other Problems ......................................................... 83
Resetting the Computer .................................................. 84
System Restore, Recovery, or Reset ................................. 85
Using the Driver Disc .................................................... 86
Appendix A Specifications ................................................................................................................. 87
Appendix B Regulatory Information ............................................................................................. 89
On the Use of the System ............................................. 90
Class B Regulations ................................................... 90
Safety Notices ............................................................ 91
On the Use of the RF Device ........................................ 95
USA and Canada Safety Requirements and Notices.......... 95
European Union CE Marking and Compliance Notices ....... 97
User Notification of Take-back Service .............................. 99
ENERGY STAR 6.1 ...................................................... 100
Battery Recycling .......................................................... 102
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Chapter 1
Congratulations on purchasing this rugged computer.
This chapter first tells you step by step how to get the computer up and running. Then, you will find a section briefly introducing the external components of the computer.
1
X500 notebook computer
AC adapter
Screen cleaning cloth
AC power cord Stylus*
Tether*
Battery pack
Driver disc*
Document(s)
Getting the Computer Running
Unpacking
NOTE: This packing list applies to standard models. Select models may have different items.
After unpacking the shipping carton, you should find these standard items:
* Optional
Inspect all the items. If any item is damaged or missing, notify your dealer immediately.
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Using the Tether (Optional)
A tether is available for attaching the stylus to your computer.
1. Insert one of the tether’s loop ends through the hole of the stylus (as indicated
by  below). Then, insert the other end through the first loop (as indicated by below) and pull it tight.
2. Insert the other loop end to the strap holder on comp uter (as indicated by
below). Then, insert the stylus end through the loop (as indicated by 
below) and pull it tight.
3
Connecting to AC Power
CAUTION: Use only the AC adapter included with your computer. Using other AC adapters may damage the computer.
NOTE:
The battery pack is shipped to you in power saving mode that
protects it from charging/discharging. It will get out of the mode to be ready for use when you install the battery pack and connect AC power to the computer for the very first time.
When the AC adapter is connected, it also charges the battery
pack. For information on using battery power, see Chapter
3.
You must use AC power when starting up the computer for the very first time.
1. Plug the DC cord of the AC adapter to the power connector of the computer
().
2. Plug the female end of the AC power cord to the AC adapter and the male
end to an electrical outlet ().
3. Power is being supplied from the electrical outlet to the AC adapter and onto
your computer. Now, you are ready to turn on the computer.
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Turning On and Off the Computer
Turning On
1. Open the top cover by pulling the cover latch and lifting up the cover. You
can tilt the cover forward or backward for optimal viewing clarity.
2. Press the power button (
). The Windows operating system should start.
5
To...
Do this...
Power off (Shutdown)
Click Power Shut down.
Sleep
Use one of these methods:
Press the power button.* Close the top cover.* Press Fn + F10.* Click PowerSleep.
Hibernate
By default, this option is not shown in the Start menu. If you want to use the feature, set up accordingly in Windows settings.
Turning Off
When you finish a working session, you can stop the system by turning off the power or leaving it in Sleep or Hibernation mode:
* “Sleep” is the default result of the action. You can change what the action does through Windows settings.
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Ref
Component
Description
Top cover latch
Locks the top cover.
Strap holder
Two buckles hold the shoulder strap.
Stereo speaker
Sends out sound and voice from the computer.
Handle
Provides a convenient way to carry the computer.
Taking a Look at the Computer
NOTE: Depending on the model you purchased, the appearance of your computer may not be exactly the same as those shown in this manual.
CAUTION: You need to open the protective covers to access the connectors or devices inside. When not accessing a connector or device, make sure to close the cover completely for water-, dust-, and fire-proof integrity of your computer. (Engage the locking mechanism if existing.)
Front Components
7
Ref
Component
Description
Strap holder
Two buckles hold the shoulder strap.
Kensington lock
Locks the computer to a stationary object for security.
Power connector
Connects the AC adapter.
USB 3.0 port
Connects a USB device, such as a USB flash disk, printer, digital camera, joystick, and more.
HDMI connector
Connects a HDMI monitor or TV set.
Serial connector
Connects a serial device. The left one is COM1 and the right one is COM2.
Can be configured as RS232 or RS422.
VGA connector
Connects an external display monitor.
Audio output connector
Connects a set of headphones or external speakers with amplifier.
Microphone connector
Connects an external microphone.
RJ-45 connector
Connects the LAN cable. The left one is LAN1 and the right one is LAN2.
Rear Components
To access a connector, open its protective cover by pushing down the tab. When closing, push the tab upward so it clicks into the locked position.
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Ref
Component
Description
Battery pack
Supplies power to your computer when external power is not connected.
Hard disk drive
Inside is the hard disk drive.
Stylus (optional)
Serves as the input device by tapping on the touchscreen to make selections and enter information.
Tether hole
Stylus tethered to this hole.
Right-Side Components
To access a device bay, slide the latch toward the right to unlock ( ) and then push down the latch to release the cover. When closing, engage the latch and then slide the latch toward the left to lock ( ).
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Ref
Component
Description
USB 3.0 port
Connects a USB device, such as a USB flash disk, printer, digital camera, joystick, and more. There are two ports.
PCMCIA slot
Accepts a PC card for additional functions.
ExpressCard slot
Accepts an ExpressCard/34 or ExpressCard/54 for additional functions.
SD card reader
Accepts a Secure Digital (SD) card for removable storage media.
Super multi drive
Accepts a compact disc for installing or loading software, accessing data, and playing music/video.
Can be replaced by a secondary hard disk drive or battery pack (purchased separately).
Smart card reader
Accepts a smart card for additional security feature.
Left-Side Components
To access a connector, open its protective cover by pushing down the tab. When closing, push the tab upward so it clicks into the locked position.
To access a device bay, slide the latch toward the right to unlock ( ) and then push down the latch to release the cover. When closing, engage the latch and then slide the latch toward the left to lock ( ).
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Ref
Component
Description
Camera lens (optional)
Allows you to use the camera function.
LCD screen
Displays the output of the computer. May include the optional touchscreen feature.
Light sensor
Detects the surrounding lighting condition for automatic adjustment of the LCD brightness and optional keyboard backlight.
Microphone
Receives sound and voice for the computer.
Power button
Turns the power on or off (Sleep mode by default).
Top-open Components
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Ref
Component
Description
Keyboard
Serves as the data input device of the computer.
Touchpad
Serves as the pointing device of the computer.
Fingerprint scanner
(optional)
Serves as the fingerprint verification, preventing unauthorized access to your computer.
Quick buttons
Toggles the sunlight-readable mode on or off.
Switches the ECO mode to the next choice
P1
Toggles Blackout mode on or off. (The function can be redefined.)
P2
Toggles the touchpad off or on. (The function can be redefined.)
P3
Toggles the light sensor on or off. (The function can be redefined.)
Indicators
Power
Lights green when the computer is on.
Blinks green when the computer is in Sleep mode.
AC power
Lights green when the computer is operating with AC power.
Lights red when the optional hard disk drive heater is on.
Battery
charge
Lights green when the battery is fully charged.
Lights amber when the battery is being charged.
Blinks red when the battery’s capacity is below 10 %.
RF
Lights green when the RF radio of any RF feature (WLAN/Bluetooth/WWAN) is on.
Hard disk
drive
Blinks green when computer is reading / writing data to the hard disk.
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Ref
Component
Description
Num Lock
Lights green when Num Lock is on.
Caps Lock
Lights green when Caps Lock is on.
Ref
Component
Description
Docking connector
Connects to the Vehicle Dock (purchased separately).
WLAN antenna pass-through connector
(optional)
Connects the external antenna for WLAN connectivity.
NOTE: Must be connected via a docking station.
GPS antenna pass-through connector
(optional)
Connects the external antenna for GPS signal reception.
NOTE: Must be connected via a docking station.
Bottom Components
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WWAN antenna pass-through connector
(optional)
Connects the external antenna for WWAN connectivity.
NOTE: Must be connected via a docking station.
SIM card slot
(optional)
Inside is the SIM card slot.
Memory slots
Inside are the memory slots for expanding the memory size of your computer.
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Chapter 2
This chapter provides information about the use of the computer.
If you are new to computers, reading this chapter will help you learn the operating basics. If you are already a computer user, you may choose to read only the parts containing information unique to your computer.
CAUTION:
Do not expose your skin to the computer when operating it
in a very hot or cold environment.
The computer can get uncomfortably warm when you use it in
high temperatures. As a safety precaution in such a circumstance, do not place the computer on your lap or touch it with your bare hands for extended periods of time. Prolonged body contact can cause discomfort and potentially a burn.
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Using the Keyboard
Your keyboard has all the standard functions of a full-sized computer keyboard plus an Fn key added for specific functions.
The standard functions of the keyboard can be further divided into four major categories:
Typewriter keys
Cursor-control keys
Numeric keys
Function keys
Typewriter Keys
Typewriter keys are similar to the keys on a typewriter. Several keys are added such as the Ctrl, Alt, Esc, and lock keys for special purposes.
The Control (Ctrl) / Alternate (Alt) key is normally used in combination with other keys for program-specific functions. The Escape (Esc) key is usually used for stopping a process. Examples are exiting a program and canceling a command. The function depends on the program you are using.
Cursor-Control Keys
Cursor-control keys are generally used for moving and editing purposes.
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NOTE: The word “cursor” refers to the indicator on the screen that lets you know exactly where on your screen anything you type will appear. It can take the form of a vertical or horizontal line, a block, or one of many other shapes.
Numeric Keypad
Numeric keys facilitate entering of numbers and calculations. When Num Lock is on, the numeric keys are activated; meaning you can use these keys to enter numerals.
When Num Lock is off, the keys serve as cursor-control keys.
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Key
Description
Switches the keyboard backlight on and off (option).
Switches the RF (radio frequency) radio on or off. When off, all wireless modules (such as WLAN, Bluetooth, and
WWAN) cannot be used. When on, individual settings of the module work.
Decreases the sound volume.
Increases the sound volume.
Increases the LCD brightness.
Function Keys
On the top row of the keys are the function keys: F1 to F12. Function keys are multi-purpose keys that perform functions defined by individual programs.
Fn Key
The Fn key, at the lower left corner of the keyboard, is used with another key to perform the alternative function of a key. To perform a desired function, first press and hold Fn, then press the other key.
Hot Keys
Hot keys refer to a combination of keys that can be pressed any time to activate special functions of the computer. Most hot keys operate in a cyclic way. Each time a hot key combination is pressed, it shifts the corresponding function to the other or next choice.
You can easily identify the hot keys with the icons imprinted on the keytop. The hot keys are described next.
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Key
Description
Decreases the LCD brightness.
Switches the system sound output off (mute) or on.
Switches the display off or on.
Switches the display output to the next choice if an external display is connected. Choices are:
LCD only
LCD + External display (Duplicate)
LCD + External display (Extend)
External display only
The hot keys are equivalent to
Windows logo key + P.
NOTE:
Display resolution remains unchanged when you
switch the display output using this hot key combination.
This hot key combination does not function
during the playback of DVD or MPEG files by certain applications.
This hot key combination does not function in
full screen DOS mode.
Serves as the sleep button that you can define with Windows’ Power Options.
NOTE:
If you have changed your system from the default ACPI mode
The operating system might ignore the hot keys when busy with
to APM mode, the hot keys Fn+F3, Fn+F4, and Fn+F10 will not be supported.
tasks. Do not keep on pressing the hot keys under such circumstance. Wait for a while before you try again.
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Windows Keys
The keyboard has two keys that perform Windows-specific functions: Windows Logo key and Application key.
The Windows Logo key opens the Start menu and performs software­specific functions when used in combination with other keys. The Application key usually has the same effect as a right mouse click.
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Using the Touchpad
CAUTION: Do not use a sharp object such as a pen on the touchpad. Doing so may damage the touchpad surface.
NOTE: For optimal performance of the touchpad, keep your fingers and the pads clean and dry. When tapping on the pad, tap lightly. Do not use excessive force.
The touchpad is a pointing device that allows you to communicate with the computer by controlling the location of the pointer on the screen and making selection with the buttons.
The touchpad consists of a rectangular pad (work surface) and a left and right buttons. To use the touchpad, place your forefinger or thumb on the pad. The rectangular pad acts like a miniature duplicate of your display. As you slide your fingertip across the pad, the pointer (also called cursor) on the screen moves accordingly. When your finger reaches the edge of the pad, simply relocate yourself by lifting the finger and placing it on the other side of the pad.
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Term
Action
Point
Move your finger on the pad until the cursor points to the selection on the screen.
Click
Press and release the left button. –or– Tap gently anywhere on the pad.
Double-click
Press and release the left button twice in quick succession. –or– Tap twice on the pad rapidly.
Drag and drop
Press and hold the left button, then move your finger until you reach your destination (drag). Finally, release the button (drop) when you finish dragging your selection to the destination. The object will drop into the new location. –or– Gently tap twice on the pad and on the second tap, keep your finger in contact with the pad. Then, move your finger across the pad to drag the selected object to your destination. When you lift your finger from the pad, the selected object will drop into place.
Here are some common terms that you should know when using the touchpad:
Configuring the Touchpad
You may want to configure the touchpad to suit your needs. For example, if you are a left-handed user, you can swap the two buttons so that you can use the right button as the left button and vice versa. You can also change the size of the on-screen pointer, the speed of the pointer, and so on.
To configure the touchpad, go to Settings Devices Mouse & touchpad.
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