On the Use of the RF Device................................................B-6
USA and Canada Safety Requirements and Notices........B-6
European Union CE Marking and Compliance Notices ..B-8
iv
Preface
This manual contains information that will help you operate the tablet PC.
It is divided into 8 chapters and 2 appendices.
z Chapter 1, Getting Started, takes you through the process of setting
up the tablet PC and identifying its external components.
z Chapter 2, Operating Your Tablet PC, tells you how to use the
tablet PC’s components and features.
z Chapter 3, Managing Power, provides information on power.
z Chapter 4, Expanding Your Tablet PC, provides information on
installing and using peripheral devices.
z Chapter 5, Using BIOS Setup and System Recovery Feature,
describes the BIOS Setup program that configures the tablet PC’s
BIOS settings as well as the System Recovery function.
z Chapter 6, Using theTPM and EasyTap Utilities, describes how to
use TPM (Trusted Platform Module) and EasyTap utilities.
z Chapter 7, Caring for the Tablet PC, gives you tips in care and
maintenance.
z Chapter 8, Troubleshooting, gives solutions to common problems
you may encounter when using the tablet PC.
z Appendix A, Specifications, gives a brief specification of the tablet
PC.
z Appendix B, Regulatory Information, provides regulatory
statements and safety notices on your tablet PC.
v
Notational Conventions
Throughout this manual, the following conventions are used to
distinguish elements of text.
NOTE: identifies additional information that requires special attention.
CAUTION: identifies important information that, if not followed, may result in loss of
data or damage to the tablet PC.
Keypad keys are shown in a bold typeset. For example:
Press the
Ent key to complete.
A title, command, setup item, or button that you can see on the screen is
shown in boldface. A value or an option that you can select for a setup
item is shown in italic. For example:
Select When I press the power button, set it to Shut down, and
then click the Save changes button.
vi
Chapter 1
CHAPTER
Getting Started
Congratulations on purchasing this rugged tablet PC.
This chapter first tells you step by step how to get the tablet PC up and
running. You will find instructions for these procedures:
z Unpacking
z Connecting to AC power
z Turning on the tablet PC
z Turning off the tablet PC
Then, you will find a section briefly introducing the external components
of the tablet PC. And the last section navigates you to the information you
may need after the tablet PC is ready for use.
Getting Started 1-1
Getting the Tablet PC Running
This section guides you through the procedures for getting the tablet PC
ready for operation.
Unpacking
After unpacking the shipping carton, you should find these standard
items:
z Tablet PC
z Accessories:
− AC adapter
− AC power cord
− Touchscreen stylus
Inspect all the items. If any item is damaged or missing, notify your dealer
immediately.
Keep the shipping carton and packing materials in case you need to ship
or store the tablet PC in the future.
Connecting to AC Power
The tablet PC operates either on the external AC power or internal battery
power. It is suggested that you use AC power when you start up the tablet
PC for the very first time.
CAUTION: Use only the AC adapter included with your tablet PC. Using other AC
1-2 Getting Started
adapters may damage the tablet PC.
1. Make sure that the tablet PC is turned off.
2. Place the tablet PC upside down.
3. Remove the four screws securing the battery compartment cover and
remove it.
4. Fit the battery pack into place (n) and secure with two screws (o).
5. Replace the battery compartment cover and secure with four screws.
6. Plug the DC cord of the AC adapter to the power connector (
) of
the tablet PC (n).
Getting Started 1-3
7. Plug the female end of the AC power cord to the AC adapter and the
male end to an electrical outlet (o).
8. Power is being supplied from the electrical outlet to the AC adapter
and onto your tablet PC. Now, you are ready to turn on the tablet PC.
9. When the AC adapter is connected, it also charges the battery pack.
The Battery Charge Indicator (
) on the tablet PC glows amber to
indicate that charging is in progress. When the battery is fully
charged, the Battery Charge Indicator glows green. (For information
on using battery power, see Chapter 3.)
CAUTION:
z When you disconnect the AC adapter, disconnect from the electrical outlet first and
then from the tablet PC. A reverse procedure may damage the AC adapter or the
tablet PC.
1-4 Getting Started
z When unplugging the connector, always hold the plug head. Never pull on the cord.
Turning On and Off the Tablet PC
Turning On
1. Place your tablet PC on a flat and stable surface or, the tablet PC can
be operated while holding it as shown.
2. Make sure that the tablet PC is either connected to AC power or the
battery has power.
3. Press the power button (
Getting Started 1-5
).
4. Each time the tablet PC is turned on, it performs a Power-On Self
Test (POST), and the operating system Windows XP Tablet PC
edition should start (may support Windows Vista Business and
Ultimate in the future).
Turning Off
To turn off the tablet PC power, use the “Shut Down” command of your
operating system.
NOTE: There are other ways you can stop the tablet PC so that you will be back to
where you left off when you next turn on the tablet PC. (See “Stopping the Computer” in
Chapter 2 for information.)
CAUTION: If you have to turn the tablet PC on again immediately after turning it off,
wait for at least five seconds. Turning the tablet PC off and on rapidly can damage it.
1-6 Getting Started
Taking a Look at the Tablet PC
This section identifies the external components of the tablet PC and
briefly describes the function of each component.
NOTE: Depending on the model you purchased, the appearance of your tablet PC may
not be exactly the same as those shown in this manual.
Right-Side Components
Ref Component Description See Also
Kensington Lock
n
Touchscreen
o
Stylus
Tether Hole
p
Getting Started 1-7
Locks the tablet PC to a stationary object for
security.
Provides a convenient way to use the
touchscreen.
Touchscreen stylus tethered to this hole.
P. 7-2
P. 2-8
Left-Side Components
Ref Component Description See Also
RJ-45 Connector
n
USB Ports
o
Connects the LAN cable. P. 2-13
Each of the two ports connects a USB device,
such as a USB flash disk, printer, digital
camera, joystick, and more.
P. 4-2
1-8 Getting Started
Rear Components
Ref Component Description See Also
Smart Card
n
Reader
Audio Output
o
Connector
(Future option)
p
3G Antenna
q
Accepts a smart card for additional security
feature.
Connects a set of headphones, external
speakers with amplifier, or an audio recording
device.
Serves as the antenna for wireless modem.
NOTE: For data transmission only.
P. 4-3
P. 2-12
P. 2-20
Getting Started 1-9
Front Components
Ref Component Description See Also
3G Antenna
n
pass-through
Connector
GPS Antenna
o
pass-through
Connector
Docking
p
Connector
Power Connector
q
Connects to the antenna for wireless WAN
(wide area network) 3G transmission.
NOTE: Must be connected via a docking station.
Connects to the antenna for GPS receiver. P. 2-19
Connects to a docking station. P. 4-4
Connects the AC adapter. P. 1-2
P. 2-20
1-10 Getting Started
Bottom Components
Ref Component Description See Also
Battery Pack /
n
3G SIM Card Slot
Compartment
Inside is the battery pack that supplies
power to your tablet PC when external
power is not connected.
Also contains the 3G SIM card slot.
P. 3-5
P. 2-20
Getting Started 1-11
Top Components
Ref Component Description See Also
LCD
n
Touchscreen
Power Button
o
Light Sensor
p
Quick Buttons
q
Fn
Menu
Displays and receives information for the
tablet PC.
Turns the tablet PC power ON and OFF.
The LED lights green when tablet PC is on.
Adjusts the LCD brightness automatically
based on your tablet PC’s surrounding
lighting condition.
Toggles the Fn keylock ON and OFF. P. 2-4
Toggles the keypad lock ON and OFF by
pressing for three seconds to prevent
accidental pressing of keypad during
transport.
Toggles the “EasyTap” utility ON and OFF. P. 2-4
P. 2-10
P. 1-5
P. 2-4
1-12 Getting Started
Ref Component Description See Also
Indicators
r
WLAN/WWAN
Battery Charge
Hard Disk Drive /
Heater (option)
Numeric Keypad
s
Cursor-control
t
Keys
Show the current status of the tablet PC’s
devices.
Lights green when WLAN is on.
Lights amber when WWAN is on.
Lights green when the battery is fully charged.
Lights amber when the battery is being
charged.
Blinks red when the battery’s capacity is
below 10 %.
Lights green when hard disk drive is in use.
Lights red when optional heater is on
(temperature is lower than 5
your tablet PC).
Facilitates entering of numbers, also includes
the Del (Delete) and Ent (Enter) keys. When
Fn keylock is on, the alternative function of a
key is activated. The alternative functions are
identified by the color of blue on the keytop.
Serves as the UP / DOWN / LEFT / RIGHT
arrow keys (except pointer on screen). When
Fn keylock is on, the alternative function of a
key is activated. The alternative functions are
identified by the color of blue on the keytop.
o
C when booting
P. 2-14
P. 3-3
P. 2-5
P. 2-5
Speaker
u
Getting Started 1-13
Sends out sound and voice from your tablet
PC.
P. 2-11
Where to Go from Here
As your tablet PC is ready for operation, you may want to do any of the
following now:
For this purpose... Do this...
To know more about the tablet PC... Go on to the next chapter.
To install the operating system if your
dealer has not already done so...
To know more about the operating
system...
To set a power-on password... Read the operating system manual.
To charge the battery pack for the first
time...
See the operating system manual.
Read the operating system manual.
See “Charging the Battery Pack” in
Chapter 3.
1-14 Getting Started
Chapter 2
CHAPTER
Operating Your Tablet PC
This chapter provides information about the use of the tablet PC.
If you are new to computers, reading this chapter will help you learn the
operating basics. If you are already a computer user but are new to tablet
PCs, you may choose to read only the parts containing information
unique to your tablet PC.
Described in this chapter are the operating basics of these components/
features:
z Starting and stopping the tablet PC
z Quick buttons
z Keypad
z Touchscreen
z Video features
z Audio features
z Communication features
Operating Your Tablet PC 2-1
Starting and Stopping the Tablet PC
There are a number of ways to start and stop the tablet PC.
Starting the Tablet PC
You always start the tablet PC using the power button ( ).
A computer starts up with an operating system (OS) existing on the
storage device such as the hard disk. The computer will automatically
load the OS after you turn it on. This process is called booting.
NOTE: An operating system is the platform for all your software application programs to
run on. Your computer uses the Microsoft Windows XP Tablet PC edition operating
system.
Stopping the Tablet PC
When you finish a working session, you can stop the tablet PC by turning
off the power or leaving the tablet PC in Standby or Hibernation mode:
To stop in
this mode...
Off Follow the shutdown procedure of your
operating system. This can prevent loss
of unsaved data or damage to your
software programs.
If the system is locked up because of
hardware or software problems, press the
power button to turn off the tablet PC.
Standby
Hibernation
2-2 Operating Your
Depending on your settings in Windows,
you can place the tablet PC in Standby
mode by pressing the power button.
Depending on your settings in Windows,
you can place the tablet PC in
Hibernation mode by pressing the power
button.
Do this... To start up or
resume again
Press the power
button.
Press the power
button.
Press the power
button.
If you choose to stop in Standby or Hibernation mode, you can return to
where you left off the next time you start up the tablet PC. (See “Power
Management” in Chapter 3 for more information.)
Operating Your Tablet PC 2-3
Using the Quick Buttons
Located on top of the keypad are three quick buttons:
zFn button toggles the Fn keylock ON and OFF ( icon appears on
the system tray when ON). You can use the secondary functions of
keypad buttons with blue color on top of each button (as described in
the next section).
z button toggles the keypad lock ON and OFF. Press the button to
turn on or press continuously for more than three seconds to turn off.
This would prevent accidental pressing of the keypad buttons during
transport.
zMenu button toggles the EasyTap utility ON and OFF. Upon pressing
it the following screen appears.
2-4 Operating Your
Using the Keypad
Your keypad can be divided into two major categories:
z Numeric, Delete (Del), and Enter (Ent) keys
z Cursor-control keys
NOTE: To use the keypad during poor lighting conditions, turn the keypad backlight ON
by pressing the Fn button, then press the “8” ( ) button.
Numeric Keypad
The 12-key numeric keypad with Delete and Enter keys is shown next:
When the Fn keylock is ON (
can use the following secondary functions with blue color on top of each
button.
switches between landscape and portrait LCD display.
–
switches the keypad backlight ON and OFF.
–
switches the touchscreen or active digitizer OFF and ON.
–
Operating Your Tablet PC 2-5
icon appears on the system tray), you
– switches the sunlight-readable mode ON and OFF.
–
serves as the mouse right-click button.
– C+A+D serves as the Ctrl + Alt + Del key.
– ESCserves as the Escape button.
Cursor-Control Keys
The word “cursor” refers to the indicator on the screen (except for pointer
on screen) that lets you know exactly where on your screen anything you
type will appear. It can take the form of a vertical or horizontal line, a
block, or one of many other shapes.
When the Fn keylock is ON (
can use the following secondary functions with blue color on top of each
button.
increase the sound volume of your tablet PC.
–
–
decrease the sound volume of your tablet PC.
increase the brightness of LCD display.
–
decrease the brightness of LCD display.
–
2-6 Operating Your
icon appears on the system tray), you
Using the On-screen Keyboard
Use the on-screen keyboard to enter text and perform various keyboard
functions.
1. Click the on-screen keyboard icon (
system tray and the software keyboard will appear onscreen.
2. Tap the characters on the on-screen keyboard with the touchscreen
stylus.
NOTE: To protect the LCD display, use the touchscreen stylus on your touchscreen.
) located on the Windows
Operating Your Tablet PC 2-7
Using the Touchscreen
NOTE: The touchscreen function is not available when running the BIOS Setup
program.
CAUTION: Do not use a sharp object such as a ballpoint pen or pencil on the
touchscreen. Doing so may damage the touchscreen surface. Use the included
touchscreen stylus.
The touchscreen is a touch-sensitive device that allows you to easily
communicate with the tablet PC by controlling the location of the pointer
on the screen.
Here are some common terms that you should know when using the
touchscreen:
Term Action
Click/Point Tap gently on the touchscreen.
Double-click Tap twice on the touchscreen rapidly.
Right-click Press lightly on the display until a pop-up menu appears,
then select the desired function.
2-8 Operating Your
Term Action
Drag and
drop
Press lightly on the touchscreen and move your finger
until you reach your destination (drag). Finally, release
your finger (drop) when you finish dragging your
selection to the destination. The object will drop into the
new location.
Operating Your Tablet PC 2-9
Using the Video Features
The video subsystem of your tablet PC features:
z 8.4-inch wide TFT (Thin-Film Transistor) color LCD with SVGA
transmissive display
z Toggle display between landscape view and portrait view using the
LCD rotate button
z Built-in light sensor to automatically adjust the LCD brightness
z Manually adjust the display brightness using the LCD brightness up
) and down ( ) buttons
(
z Power Management
z Sunlight-readable LCD display using the sunlight-readable mode
button
(option)
Configuring the Display Modes
Your tablet PC has been set to a default resolution and number of colors
before shipment. You can view and change display settings through your
operating system. See your operating system documentation or online
help for specific information.
2-10 Operating Your
Using the Audio Features
The audio subsystem of your tablet PC features:
z High density audio codec
z Manually adjust the sound volume using the sound volume up ( )
and down (
z Audio-out connector ( ) (n) and
z Integrated speaker (o)
) buttons
Ways of playing and recording sound vary with the operating system
used. See your operating system documentation or online help for
specific information.
Operating Your Tablet PC 2-11
Connecting Audio Devices
For higher audio quality, you can send sound through external audio
devices such as speakers, headphones, or earphone set using the audio-out
connector.
NOTE:
z After connecting an external audio device, make sure that you specify the use of the
correct audio device in Windows.
z When using the external speakers/headphones, you cannot use the internal one.
2-12 Operating Your
Using the Communication Features
Using the LAN
The internal 10/100/1000Base-T LAN (Local Area Network) module
allows you to connect your tablet PC to a network. It supports data
transfer rate up to 1000 Mbps.
To connect the network cable to the LAN module, connect one end of the
LAN cable to the RJ-45 connector (
end to the network hub.
) on the tablet PC and the other
Using the Wireless LAN
The WLAN features include:
z Peer-to-Peer (Ad-Hoc) and Access Point (Infrastructure) modes
support
z WEP (Wired Equivalent Privacy) 64/128-bit data encryption
z IEEE 802.11b/g standard compliance
Technology 802.11b 802.11g
Stated Maximum
Throughput (Mbps)
Data Rates (Mbps) 11, 5.5, 2, 1 54, 36, 18, 9
Band (GHz) 2.412 ~ 2.462 2.4
Modulation TechnologyDSSS (Direct Sequence
Operating Your Tablet PC 2-13
11 54
OFDM (Orthogonal Frequency
Spread Spectrum)
Division Multiplexing)
NOTE: 802.11g mode is backward compatible with 802.11b mode.
Turning Off/On the WLAN Radio
NOTE: The FAA (Federal Aviation Agency) has deemed it unsafe to operate wireless
devices in aircraft as this may interfere with flight safety. Remember to turn off wireless
LAN when using your tablet PC in the airplane.
1. Press the Menu button to start up the EasyTap utility.
2. Click the RF button to switch the WLAN radio on/off, indicated by
the WLAN indicator (
) glowing in green when on.
If you need to temporarily turn off the radio, click the RF button. To
resume network connection, click the RF button again. Upon restarting
your system, wireless LAN radio would be on even if you turned it off
before system shutdown.
It takes approximately 30 seconds for your tablet PC to make a successful
WLAN connection and approximately 10 seconds to disconnect.
2-14 Operating Your
Connecting to a Wireless Network
To connect to a wireless network:
1. Make sure that the wireless LAN radio is “on” indicated by the
wireless LAN indicator (
) glowing in green.
2. Double-click the Wireless Network Connection icon
your Windows system tray. If any wireless network is detected, the
following window appears on screen.
3. Click to select a wireless network to connect to, and then click
Connect.
located on
4. Depending on the settings, you may be asked to enter a WEP key
(refer to your Windows online help for more information on setting a
wireless network connection).
Operating Your Tablet PC 2-15
Using the Bluetooth® Wireless Feature
Depending on your model, your tablet PC may incorporate the Bluetooth
capability for short-range (about 10 meters) wireless communications
between devices without requiring a cable connection.
With Bluetooth, data can be transmitted through walls, pockets and
briefcases as long as two devices are within range. By default, your tablet
PC’s Bluetooth feature is active (always ON) upon booting your tablet PC
and is in the general discoverable and pairable mode.
The status of the Bluetooth connection is indicated by the Bluetooth icon
located in the system tray in the lower-right part of the screen.
Status Icon
On
Connected
You can use the Bluetooth Utility to configure Bluetooth connection
settings and transfer files.
®
(blue with white logo).
(blue with green logo)
®
Connecting to Another Bluetooth Device
1. Make sure that the target Bluetooth device is turned on, discoverable
and within close range. (See the documentation that came with the
Bluetooth device.)
2. Right-click (press lightly until a pop-up menu appears) the
and then click Add New Connection.
2-16 Operating Your
icon,
3. The Add New Connection Wizard window appears. Select Express
Mode (Recommended), and then click Next.
4. Select the device to connect to and click Next.
Operating Your Tablet PC 2-17
5. Depending on the type of Bluetooth device that you want to connect
to, you will need to enter the pertinent information.
Sending a File
1. Make sure that the target Bluetooth device is turned on, discoverable
and within close range. (See the documentation that came with the
Bluetooth device.)
2. Right-click the
3. In the Wireless File Transfer window, click Add to browse for the file
to send.
icon, and then click Wireless File Transfer.
2-18 Operating Your
4. Click the target device from the list, and then click Send to start the
transfer procedure.
Using the GPS (Optional)
Depending on the model you purchased, your tablet PC may have the
GPS receiver module built in.
GPS (Global Positioning System) is a constellation of 24 well-spaced
satellites that orbit the Earth and make it possible for devices enabled with
GPS receivers to pinpoint their location.
You need to install third-party GPS navigation software to take advantage
of the GPS feature.
Operating Your Tablet PC 2-19
Using the 3G Feature (Optional)
3G is the third generation of mobile phone standards and technology,
after 2G. It is based on the International Telecommunication Union (ITU)
family of standards under the International Mobile Telecommunications
programme.
Unlike IEEE 802.11 networks, 3G networks are wide area cellular telephone networks. IEEE 802.11 networks are short range,
high-bandwidth networks primarily developed for data.
To use the 3G feature (GSM/UMTS/EDGE/GPRS/EVDO/HSUPA) on
your computer, you need to subscribe to 3G service and install the 3G
SIM card from your service provider, network operator, or other vendor.
NOTE:
z Your model only supports data transmission, voice transmission is not supported.
z When using the wireless modem feature, pull out the 3G antenna.
To install the SIM card, follow these steps:
1. Make sure that the tablet PC is not turned on or connected to AC
power.
2. Place the tablet PC upside down.
2-20 Operating Your
3. Remove the four screws securing the battery compartment cover and
remove it.
4. Remove the two screws securing the battery pack to the battery
compartment (
off the computer (
) and, pull on the ribbon strip to lift the battery pack
n
).
o
Operating Your Tablet PC 2-21
5. Locate the SIM card slot and push the SIM card into the slot. Make
sure the beveled corner on the SIM card is facing towards the tablet
PC and that the golden contact area on the card is facing downwards.
To remove the SIM card, just push in (n) the SIM card to pop-out
(o) and remove the card.
2-22 Operating Your
6. Fit the battery pack into place and secure with two screws.
7. Replace the battery compartment cover and secure with four screws.
WARNING: Keep all SIM cards out of the reach of small children. For availability and
information on using SIM card services, contact your SIM card vendor. This may be the
service provider, network operator, or other vendor.
Operating Your Tablet PC 2-23
Using Hand Strap
The hand strap in accessory box is designed to help you hold E100 stable. Use
the 4 screws to fix the hand strap in 4 corners on the back.
2-24 Operating Your
Chapter 3
CHAPTER
Managing Power
Your tablet PC operates either on external AC power or on internal
battery power.
This chapter tells you how you can effectively manage power. To
maintain optimal battery performance, it is important that you use the
battery in the proper way.
The topics in this chapter include:
z What is an AC adapter
z How to charge the battery pack
z When and how to initialize the battery pack
z How to check the battery level
z How to replace the battery pack
z What happens when the battery is low and what actions to take
z What is Power Management
z How to save power
Managing Power 3-1
AC Adapter
CAUTION:
z The AC adapter is designed for use with your tablet PC only. Connecting the AC
adapter to another device can damage the adapter.
z The AC power cord supplied with your tablet PC is for use in the country where you
purchased your tablet PC. If you plan to go overseas with the tablet PC, consult
your dealer for the appropriate power cord.
z When you disconnect the AC adapter, disconnect from the electrical outlet first and
then from the tablet PC. A reverse procedure may damage the AC adapter or tablet
PC.
z When unplugging the connector, always hold the plug head. Never pull on the cord.
The AC adapter serves as a converter from AC (Alternating Current) to
DC (Direct Current) power because your tablet PC runs on DC power, but
an electrical outlet usually provides AC power. It also charges the battery
pack when connected to AC power.
The adapter operates on any voltage in the range of 100~240 V AC.
3-2 Managing Power
Battery Pack
The battery pack is the internal power source for the tablet PC. It is
rechargeable using the AC adapter.
The operating time of a fully charged battery pack depends on how you
are using the tablet PC. When your applications often access peripherals,
you will experience a shorter operating time.
NOTE: Care and maintenance information for the battery is provided in the “Battery
Pack Guidelines” section in Chapter 7.
Charging the Battery Pack
NOTE:
z Charging will not start if the battery’s temperature is below 0 °C (32 °F). It is also
recommended not to charge the battery when temperature is above 35 °C (95 °F).
z To prevent damage, the charging process may stop and the Battery Charge
Indicator flashes red when the environmental temperature gets above
55 °C (131 °F).
z During charging, do not disconnect the AC adapter before the battery has been fully
charged; otherwise you will get a prematurely charged battery.
To charge the battery pack, connect the AC adapter to the tablet PC and
an electrical outlet. The Battery Charge Indicator (
) on the tablet PC
glows amber to indicate that charging is in progress. You are advised to
keep the tablet PC power off while the battery is being charged. When the
battery is fully charged, the Battery Charge Indicator glows green.
It takes approximately 3 hours to fully charge the Li-Ion battery pack at a
room temperature of 25 °C (may need a longer charging time at lower
temperatures).
CAUTION: After the tablet PC has been fully recharged, do not immediately disconnect
Managing Power 3-3
and reconnect the AC adapter to charge it again. Doing so may damage the battery.
NOTE: The battery level may automatically lessen due to the self-discharge process
(0.21 % per day), even when the battery pack is fully charged (100 %). This happens no
matter if the battery pack is installed in the tablet PC.
Initializing the Battery Pack
You need to initialize a new battery pack before using it for the first time
or when the actual operating time of a battery pack is much less than
expected.
Initializing is the process of fully charging, discharging, and then
charging. It can take several hours.
1. Make sure that the tablet PC power is turned off. Connect the AC
adapter to fully charge the battery pack.
2. After the battery pack is fully charged, turn on the tablet PC. Press the
Ent key when the prompt appears on the screen during system startup.
The prompt shows up on the screen for only a few seconds. You must
press the
3. A small window appears, select Launch System Setup to invoke the
program.
4. Disconnect the AC adapter and leave the tablet PC on until the battery
is fully discharged. The tablet PC will shut down automatically.
Ent key quickly.
5. Connect the AC adapter to fully charge the battery pack.
Checking the Battery Level
NOTE: Any battery level indication is an estimated result. The actual operating time can
3-4 Managing Power
be different from the estimated time, depending on how you are using the tablet PC.
By Operating System
You can check the approximate battery level using the battery meter
function of the operating system. To read the battery level in Windows,
click the
using AC power.)
icon on the taskbar. (Click the icon if the tablet PC is
By Gas Gauge
On the exterior side of the battery pack is a gas gauge for displaying the
estimated battery charge. When the battery pack is not installed in the
tablet PC and you want to know the battery charge, you can press the
switch with a pointed device to see the corresponding value of indicator
segment that light green. The value of the corresponding green segment
indicates the relative percentage of the battery charge. The battery pack is
fully discharged when you see no segment glowing green.
Switch
Replacing the Battery Pack
CAUTION:
z There is danger of explosion if the battery is incorrectly replaced. Replace the
battery only with the tablet PC manufacturer’s optional battery packs. Discard used
batteries according to the dealer’s instructions.
Managing Power 3-5
z Do not attempt to disassemble the battery pack.
If you often rely on battery power for a long period of time while
traveling, you may consider the purchase of an additional battery pack
from your dealer and keep it with you in a fully charged state as a backup.
To replace the battery pack, follow these steps:
1. Make sure that the tablet PC is not turned on or connected to AC
power.
2. Place the tablet PC upside down.
3. Remove the four screws securing the battery compartment cover and
remove it.
4. Remove the two screws securing the battery pack to the battery
compartment (
off the tablet PC (
) and, pull on the ribbon strip to lift the battery pack
n
).
o
3-6 Managing Power
5. Fit another battery pack into place and secure with two screws.
6. Replace the battery compartment cover and secure with four screws.
Battery Low Signals and Actions
Battery Low occurs when the battery has approximately 10 % (Windows
default setting) of its charge remaining. The tablet PC’s Battery Charge
Indicator (
) blinks red to alert you to take actions.
NOTE: You can set up your threshold and signals of Battery Low under Windows.
Immediately save your data upon Battery Low. The remaining operating
time depends on how you are using the tablet PC. If you are using the
audio subsystem, hard or USB flash disk, the battery might run out of
charge very quickly.
Always respond to Battery Low by placing your tablet PC on the Standby
or Hibernation mode, turning off the tablet PC, or connecting the AC
adapter.
If you do not take any action, the tablet PC will automatically hibernate
and turn off.
CAUTION: If you fail to save your data when the battery completely runs out of charge,
then you lose your data.
Managing Power 3-7
Power Management
Your tablet PC supports ACPI (Advanced Configuration and Power
Interface) for power management. The power management feature allows
you to reduce the power consumption for energy saving.
With an ACPI-compliant operating system such as Windows XP, power
supply to different tablet PC components is controlled on an as-needed
basis. This allows maximum power conservation and performance at the
same time.
In general, Windows’ power management works in this way:
What... When...
Power to the hard disk is turned off When the hard disk has been idle for a
set period.
Power to the display is turned off When the display has been idle for a
set period.
The tablet PC enters the Standby
mode. The hard disk and display are
turned off and the entire system
consumes less power.
The tablet PC enters the Hibernation
mode. (See the next subsection for
more information.)
* Depends on your settings in Windows.
When the entire system has been idle
for a set period.
When you press the power button. *
When the entire system has been idle
for a set period
When you press the power button. *
For detailed information on power management, see Windows’ Help.
3-8 Managing Power
Hibernation
NOTE: Make sure that the hibernation feature is enabled in the Hibernate tab of the
Power Options Properties from the Control Panel in Windows XP.
Hibernation is a very useful feature. People frequently open many
applications when they use computers. It takes some time to get all these
applications open and running, and normally they all have to be closed
before the computer can be turned off.
When you use the hibernation feature, you do not have to close the
applications. The tablet PC stores the state of your tablet PC to a file on
the hard disk and then shuts down. The next time you turn on your tablet
PC, you return to exactly where you left off.
Managing Power 3-9
Power-Saving Tips
Aside from enabling your tablet PC’s power saving mode (see previous
section), you can do your part to maximize the battery’s operating time by
following these suggestions.
z Do not disable Power Management.
z Decrease the LCD brightness to the lowest comfortable level.
z Shorten the length of time before Windows turn off the display.
z Many USB devices use power just by being connected. If you use a
USB mouse, you can save power by disconnecting the mouse and
using the touchscreen stylus. If you use a USB flash drive, unplug it
when you are not using it.
z Deactivate the Wireless LAN function if you are not using it
(see Chapter 2).
z Deactivate the Bluetooth wireless feature if you are not using it
(see Chapter 2).
z Turn off the tablet PC when you are not using it.
3-10 Managing Power
Chapter 4
CHAPTER
Expanding Your Tablet PC
You can expand the capabilities of your tablet PC by connecting other
peripheral devices. When using a device, be sure to read the instructions
accompanying the device together with the relevant section in this
chapter.
This chapter gives guidelines on installing and using these devices:
z USB device
z Smart Card
z Docking Station
Expanding Your 4-1
Connecting a USB Device
Your tablet PC has two USB ports for connecting USB devices, such as a
digital camera, scanner, printer, modem, and mouse.
The USB ports support transfer rates up to 12 MB/s for USB 1.1 devices
and 480 MB/s for USB 2.0 devices.
To connect a USB device, simply plug the device cable to one of the USB
ports (
).
4-2 Expanding Your
Using Smart Cards
Your tablet PC has a smart card slot for additional security feature,
providing tamper-proof storage of user and account identity. A smart card
is a type of plastic card embedded with a computer chip that stores and
transacts data between you (user) and the tablet PC.
You need to install third-party smart card software to take advantage of
the smart card feature.
Inserting and Removing a Smart Card
To insert a smart card:
1. Locate the smart card slot on the rear of the tablet PC.
2. Slide the smart card, with its label and embedded computer chip
facing up into the slot.
3. When a new card is seated, use the third-party smart card software to
allow your tablet PC to read it.
To remove a smart card:
1. Make sure that the third-party smart card software is not accessing the
smart card.
2. Pull the card out of the slot.
Expanding Your 4-3
Using the Docking Station
A docking station is available as an option. This device eliminates the
hassles of having you connect and disconnect the various cables when
carrying your tablet PC around and allows a variety of peripherals to be
connected including a headphone or microphone, etc. The docking station
connects to the docking connector at the front of your tablet PC.
1. Locate the docking connector.
2. Connect your docking station to the docking connector.
For more detailed information, refer to the Operating Instructions of the
docking station.
NOTE: Hot/warm docking and hot/warm undocking are possible with the docking
connector but it is recommended that prior to undocking, press the Menu button and
the EasyTap utility screen appears. Click the Docking button.
4-4 Expanding Your
Chapter 5
CHAPTER
Using BIOS Setup and
System Recovery Feature
BIOS Setup Utility is a program for configuring the BIOS (Basic Input/
Output System) settings of the tablet PC.
BIOS is a layer of software, called firmware, that translates instructions
from other layers of software into instructions that the tablet PC hardware
can understand. The BIOS settings are needed by your tablet PC to
identify the types of installed devices and establish special features.
The System Recovery feature allows your system’s hard disk drive to
return back to its factory default state with Windows operating system in
its initial setting.
This chapter tells you how to use the BIOS Setup program as well as the
System Recovery feature.
Using BIOS Setup and System Recovery Feature 5-1
When and How to Use BIOS Setup
When to Use
You need to run BIOS Setup utility when:
z You see an error message on the screen requesting you to run BIOS
Setup utility.
z You want to restore the factory default settings.
z You want to modify some specific settings according to the hardware.
z You want to modify some specific settings to optimize the system
performance.
Starting BIOS Setup
NOTE:
z The BIOS Setup utility screens shown in this chapter are for your reference only.
The actual items or settings on your tablet PC may differ.
z The BIOS Setup utility program may have been updated after the publication of this
manual.
z The settings you select in your operating system might override similar settings in
BIOS Setup utility.
To run BIOS Setup utility, press the Ent key when the prompt appears on
the screen during system startup. The prompt shows up on the screen for
only a few seconds. You must press the
Ent key quickly. A small window
appears, select Launch System Setup. The BIOS Setup Utility main
screen appears as shown next.
5-2 Using BIOS Setup and System Recovery Feature
The BIOS Setup utility screen can be divided into four areas:
z On the top is the menu bar containing the titles of the available
menus. Each menu title brings a specific menu.
z The left column of the menu displays the menu items.
z The right column of the menu provides more detailed information
when a menu item is highlighted.
z The bottom of the menu provides keyboard instructions for moving
around and making selections.
Using BIOS Setup and System Recovery Feature 5-3
Moving Around and Making Selections
You must go through two or three levels to complete the setting for an
item. In most cases, there are two levels: menu title and submenu.
Use the arrow buttons to move around and make selections. Button
information can be found at the bottom of the screen. A brief description
of button usage is listed next:
Button Function
← , →
↑ , ↓
Ent
NOTE: You can press the F1, F9, F10, –/+, and Esc keys by connecting a USB
keyboard to your tablet PC. Make sure that the item “Legacy USB Support” under the
Main menu is set at Enabled (default).
Selects a menu title.
Selects an item or option.
1) Brings up the sub-menu when available.
2) Opens or closes the option window when an item is selected.
5-4 Using BIOS Setup and System Recovery Feature
Information Menu
The Information menu contains the basic configuration information of the
system.
Using BIOS Setup and System Recovery Feature 5-5
Main Menu
The Main menu contains the system time and date, as well as the USB
setting of the system.
System Time sets the system time.
System Date sets the system date.
Power Button Delay allows you to prevent accidental pressing of the
power button.
Legacy USB Support enables the system’s support for Legacy USB
device in DOS mode.
5-6 Using BIOS Setup and System Recovery Feature
Advanced Menu
The Advanced menu contains the advanced settings as shown next.
Total Graphics Memory allows you to select the amount of total
graphics memory (pre-allocated + fixed + DVMT) for use by the internal
graphics device.
DVMT Graphics Memory shows the size of DVMT graphics memory.
HDD Preheat allows your system to automatically turn on the optional
heater when temperature of the hard disk drive is lower than 5
NOTE: The optional heater can function when your tablet PC is connected to AC power
or using battery power but the preheat feature can only function when your tablet PC is
connected to AC power.
o
C.
High Temperature Protection allows you to turn off hard disk drive
power to prevent damage to data when HDD temperature goes above the
safe range. System will also show a warning message.
Using BIOS Setup and System Recovery Feature 5-7
Security Menu
The Security menu contains the TPM (Trusted Platform Module) setting.
The TPM is a component on your tablet PC’s mainboard that is
specifically designed to enhance platform security above-and-beyond the
capabilities of today’s software by providing a protected space for key
operations and other security critical tasks. Using both hardware and
software, TPM protects encryption and signature keys at their most
vulnerable stages – operations when the keys are being used unencrypted
in plain-text form. TPM is specifically designed to shield unencrypted
keys and platform authentication information from software-based
attacks.
TPM Support enables or disables TPM support.
Current TPM State shows the current TPM state.
Change TPM State allows you to select between No Change, Clear,
Deactivate & Disable, and Enable & Activate.
5-8 Using BIOS Setup and System Recovery Feature
Boot Menu
The Boot menu sets the sequence of the devices to be searched for the
operating system.
The bootable devices will be automatically detected during POST and
shown here, allowing you to set the sequence that the BIOS uses to look
for a boot device from which to load the operating system. A brief
description of button usage is listed next:
Button Function
↑ , ↓
1 ~ 4 Loads the default boot sequence.
NOTE: You can press the f, r, x, –/+, and Shift + 1 keys by connecting a USB keyboard
to your tablet PC. Make sure that the item “Legacy USB Support” under the Main menu
is set at Enabled (default).
Using BIOS Setup and System Recovery Feature 5-9
Selects (highlight) a boot device.
Exit Menu
The Exit menu displays ways of exiting BIOS Setup utility. After
finishing with your settings, you must save and exit so that the changes
can take effect.
Exit Saving Changes saves the changes you have made and exits BIOS
Setup utility.
Exit Discarding Changes exits BIOS Setup utility without saving the
changes you have made.
Load Setup Defaults loads the factory default values for all the items.
Discard Changes restores the previous values for all the items.
Saves Changes saves the changes you have made.
5-10 Using BIOS Setup and System Recovery Feature
When and How to Use the System Recovery
Feature
When to Use
You need to run System Recovery when:
z Your tablet PC does not start correctly.
z Your Windows operating system does not start at all.
z You want to restore the factory default Windows settings.
Starting System Recovery
To run System Recovery:
1. During system startup when the following screen appears, press
Alt + F2
when a small window appears on the screen.
Using BIOS Setup and System Recovery Feature 5-11
keys for four seconds or press Ent and select HDI Recovery
Ctrl +
2. The message This will help you reinstall Windows to the whole
HDD to factory default. All data on HDD will be lost appears
on the screen to ask if you want to access System Recovery. Type 1 to
continue or type
0 to exit.
3. A warning message appears as follows:
****************************************
You must accept the following terms before performing the
recovery process:
1. The recovery software is solely the purpose of
reinstalling or restoring software associated with the hard
disk of this operating GETAC machine.
2. Except the above, no other use is granted hereunder.
****************************************
(1)Yes, I agree to the provisions of this agreement and wish
to continue.
(0)No, I do not agree to the provisions of this agreement
and do not wish to continue.
Type 1 to continue.
4. Type 1 again when the message
now? (1)Yes (0)No appears onscreen.
Are you sure you want to recover
5. Your system will start the recovery process and Windows operating
system will be re-installed to its default setting.
5-12 Using BIOS Setup and System Recovery Feature
Chapter 6
CHAPTER
Using the TPM and EasyTap
Utilities
Your tablet PC comes with an added security feature known as the TPM
(Trusted Platform Module) – a component on your tablet PC’s mainboard
that is specifically designed to enhance platform security above-andbeyond the capabilities of today’s software by providing a protected
space for key operations and other security critical tasks.
The EasyTap utility allows you to activate or operate certain functions on
your tablet PC.
This chapter describes how to use these utilities.
Using the TPM and EasyTap Utilities 6-1
Using TPM (Trusted Platform Module)
TPM is a hardware-based security feature that can be used to create and
manage computer-generated digital certificates. When combined with
security software, the TPM enhances existing network and computer
security by enabling features such as file protection capabilities and
protected e-mail.
NOTE:
zMake sure you select Enable on the TPM Support item under the Security menu
of your BIOS Setup (see chapter 5 for details).
zMake sure you select Enable & Activate on the Change TPM State item under the
Security menu of your BIOS Setup (see chapter 5 for details).
z You only need to activate these items once.
You can use the certificates to:
z Send and receive secure email from email clients like Microsoft
Windows Mail/Outlook Express, Microsoft Outlook or Netscape
Messenger
z Set up browser (e.g. Netscape Navigator or Internet Explorer) and
web server (e.g. Microsoft Internet Information Server) for Client
Authentication
z Sign Microsoft Word macros
z Encrypt files and folders
z Secure network connections
NOTE: For information on using the program and the different security features, click
Start Æ All Programs Æ Infineon Security Platform Solution Æ Help.
6-2 Using the TPM and EasyTap Utilities
Using the EasyTap Utility
The EasyTap utility allows you to activate or operate certain functions on
your tablet PC.
To start up the EasyTap utility:
1. Press the Menu button on your tablet PC.
Using the TPM and EasyTap Utilities 6-3
2. Upon pressing the Menu button, the following screen appears.
The following table shows the various functions on the EasyTap utility
screen.
Operation EasyTap Description
6-4 Using the TPM and EasyTap Utilities
Switches the keypad lock ON and OFF. Press
the button one second to turn ON (lock) and
continuously for more than three seconds to turn
OFF (unlock).
This would prevent accidental pressing of the
keypad buttons during transport.
Switches the Fn keylock ON and OFF (
appears on the system tray when ON).
You can use the secondary functions of keypad
buttons with blue color on top of each button.
An abbreviated Help file for using the EasyTap
utility is available.
Turns on the Quick Button Setup utility (refer to
the next section for details).
icon
Operation EasyTap Description
Closes and exits the EasyTap utility screen.
Switches the RF module OFF and ON (wireless
LAN, Bluetooth, 3G).
Upon restarting your system, wireless LAN
radio would be on even if you turned it off
before system shutdown.
Toggles the system power saving mode between
OFF / Work / Quick and Power Saving.
While entering into power saving mode, the
system will turn down the panel backlight and
sacrifices processing speed to gain more battery
life. The ECO button works only when using
battery power.
The status would display IN when you connect
your tablet PC to a docking station.
To turn off power to the docking station without
disconnecting from your tablet PC, click the
Docking button.
Before removing your tablet PC from the
docking station, make sure to click the Docking
button to show OUT.
Toggles between NORMAL, MAX, and AUTO
brightness for LCD backlight.
Rotates the LCD display orientation from
default landscape to 90
o
portrait, and vice versa.
270
o
portrait, 180
o
landscape,
Using the TPM and EasyTap Utilities 6-5
Operation EasyTap Description
Toggles between LCD, VGA (external device
e.g., monitor), and BOTH (LCD and external
device).
Switches the display output when external
devices are connected. If the external device is
not connected, the choice would only be LCD.
Upon restarting your system, the setting would
be LCD only.
®
Serves as the default Microsoft
Explorer quick launch button.
You can use the Quick Button Setup utility to
assign a different function to this button (refer
to the next section for details).
Serves as the default Microsoft
Express quick launch button.
You can use the Quick Button Setup utility to
assign a different function to this button (refer
to the next section for details).
Internet
®
Outlook
Serves as the default LCD display calibration
tool quick launch button.
You can use the Quick Button Setup utility to
assign a different function to this button (refer
to the next section for details).
Serves as the default Bluetooth
®
wireless setup
quick launch button.
You can use the Quick Button Setup utility to
assign a different function to this button (refer
to the next section for details).
Serves as the default virtual keyboard quick
launch button.
You can use the Quick Button Setup utility to
assign a different function to this button (refer
to the next section for details).
6-6 Using the TPM and EasyTap Utilities
Operation EasyTap Description
Increases or decreases the sound volume. This
function adjusts the volume of sound output
both from the speakers and headphones. It is
synchronized with your Windows main volume
controller.
Upon restarting your system, Windows will
memorize the last setting before system
shutdown.
Increases or decreases the LCD brightness
level.
Upon restarting your system, Windows will
memorize the last setting before system
shutdown.
Switches the system sound output OFF (mute)
Using the TPM and EasyTap Utilities 6-7
and ON. This function mutes the sound output
both from the speakers and headphones. It is
synchronized with your Windows main volume
controller.
Upon restarting your system, Windows will
memorize the last setting before system
shutdown.
Operation EasyTap Description
System enters “black-out” mode by turning off
the LCD display, LED indicators, touchscreen,
and sound volume.
Press the power button (
system from “black-out” mode.
) to wake up the
Quick Button Setup Utility
By default, the five quick launch buttons on the EasyTap utility have
pre-assigned functions.
The Quick Button Setup utility allows you to re-define the above five
quick launch buttons.
6-8 Using the TPM and EasyTap Utilities
To re-define:
1. Click the Quick Button Setup utility button (
Button Setup window appears as shown next.
) and the Quick
Using the TPM and EasyTap Utilities 6-9
2. To re-assign a program to a button, click to select a particular button
to change (e.g., Explorer), then click the folder icon.
3. The Select a File to Open dialog box appears as shown next. Select the
desired program, then click Open to complete the process.
6-10 Using the TPM and EasyTap Utilities
4. You can change the image appearing on the button by clicking the
Select Image icon.
5. The Select Picture dialog box appears as shown next.
Using the TPM and EasyTap Utilities 6-11
6. After selecting the image file, the appropriate icon will then appear in
the button. To launch the program, click the particular quick launch
button. Click Set to complete the changes.
6-12 Using the TPM and EasyTap Utilities
Chapter 7
CHAPTER
Caring for the Tablet PC
Taking good care of your tablet PC will ensure a trouble-free operation
and reduce the risk of damage to your tablet PC.
This chapter gives you guidelines covering these areas of maintenance:
z How to protect the tablet PC
z What to note when using and storing the tablet PC
z How to clean the tablet PC
z What to note when using the battery pack
z What to note when traveling with the tablet PC
Caring for the 7-1
Protecting the Tablet PC
To safeguard the integrity of your tablet PC data as well as the tablet PC
itself, you can protect the tablet PC in several ways as described in this
section.
Using the Cable Lock
You can use a Kensington-type cable lock to protect your tablet PC
against theft. The cable lock is available in most computer stores.
To use the lock, loop the lock cable around a stationary object such as a
table. Insert the lock to the Kensington lock hole (
secure the lock. Store the key in a safe place.
) and turn the key to
7-2 Caring for the
Taking Care of the Tablet PC
Location Guidelines
z For optimal performance, use the tablet PC where the recommended
temperature is between 10 °C (50 °F) and 35 °C (95 °F) –
operating temperature depending on product specifications.
z Avoid placing the tablet PC in a location subject to high humidity,
extreme temperatures, mechanical vibration, direct sunlight, or heavy
dust.
z Do not cover or block any ventilation openings on the tablet PC. For
example, do not place the tablet PC on a bed, sofa, rug, or other
similar surface. Otherwise, overheating may occur that results in
damage to the tablet PC.
z Keep the tablet PC at least 13 cm (5 inches) away from electrical
appliances that can generate a strong magnetic field such as a TV,
refrigerator, motor, or a large audio speaker.
actual
z Avoid moving the tablet PC abruptly from a cold to a warm place. A
temperature difference of more than 10 °C (18 °F) may cause
condensation inside the unit, which may damage the storage media.
z Do not place the tablet PC on an unsteady surface.
General Guidelines
z Do not place heavy objects on top of the tablet PC as this may damage
the display.
z The screen surface is easily scratched. Do not use paper towels to
clean the display but use the included soft cloth. Avoid touching it
with your fingers, pen, or pencil.
z To maximize the life of the backlight in the display, allow the
backlight to automatically turn off as a result of power management.
Avoid using a screen saver or other software that prevents the power
management from working.
Caring for the 7-3
Cleaning Guidelines
z Never clean the tablet PC with its power on.
z Use a soft cloth moistened with water or a non-alkaline detergent to
wipe the exterior of the tablet PC.
z Gently wipe the display with a soft, lint-free cloth. Do not use alcohol
or detergent on the display.
Battery Pack Guidelines
z Recharge the battery pack when it is nearly discharged. When
recharging, make sure that the battery pack is fully charged. Doing so
may avoid harm to the battery pack.
z The battery pack is a consumable product and the following
conditions will shorten its life:
– when frequently charging the battery pack.
– when using, charging, or storing the battery in high temperature
condition
z To avoid hastening the deterioration of the battery pack thereby
prolonging its useful life, minimize the number of times you charge it
so as not to frequently increase its internal temperature.
z Charge the battery pack between 5
o
C ~ 45 oC (41 oF ~ 113 oF)
temperature range.
A higher environment temperature will cause the battery pack’s
temperature to rise. Avoid charging the battery pack inside a closed
vehicle and in hot weather condition.
Also, charging will not start if the battery pack is not within the
allowed temperature range.
z It is recommended that you do not charge the battery pack more than
once a day.
z It is recommended that you charge the battery pack with the tablet
PC’s power off.
7-4 Caring for the
z To maintain the battery pack’s operating efficiency, store it in a cool
dark place removed from the tablet PC and with 30 % ~ 40 % charge
remaining.
z Important guidelines when using the battery pack.
When installing or removing the battery pack take note of the
following:
– avoid installing or removing the battery pack when the tablet PC is
in Standby mode. Abruptly removing the battery pack may cause
loss of data or the tablet PC may become unstable.
– avoid touching the battery pack terminals or damage may occur,
thereby causing improper operation to it or the tablet PC.
The tablet PC’s input voltage and surrounding temperature will
directly affect the battery pack’s charge and discharge time:
– charging time will be prolonged when the tablet PC is turned on.
To shorten the charging time, it is recommended that you place the
tablet PC in standby or hibernation mode.
– a low temperature will prolong the charging time as well as hasten
the discharge time.
Touchscreen Guidelines
z Use the finger or the included touchscreen stylus on the display.
Using a sharp or metallic object other than your finger or touchscreen
pen may cause scratches and damage the display, thereby causing
errors.
z Avoid using excessive force that may cause damage to the display.
z Use a soft cloth to remove dirt on the display. The touchscreen
surface has a special protective coating that prevents dirt from
sticking to it. Not using a soft cloth may cause damage to the special
protective coating on the touchscreen surface.
To remove hard to remove dirt, blow some steam on the particular
area and gently wipe away using a soft cloth.
z Turn off the tablet PC power when cleaning the display. Cleaning the
display with the power on may cause improper operation.
Caring for the 7-5
z Use the touchscreen within the intended area only. The display area
and touchscreen operating area is the same.
z Do not use excessive force on the display. Avoid placing objects on
top of the display as this may cause the glass to break thereby
damaging the display.
z Using the touchscreen during low temperature (less than 5
o
C) may
cause a slower response time, this is normal. A normal response time
may be restored upon returning to room temperature.
z When there is noticeable discrepancy in the operation of the
touchscreen function (wrong location on intended operation or
improper display resolution), refer to the Windows operating system
for instructions on recalibrating the touchscreen display.
7-6 Caring for the
When Traveling
z Before traveling with your tablet PC, make a backup of your hard
disk data into flash disks or other storage devices. As an added
precaution, bring along an extra copy of your important data.
z Make sure that the battery pack is fully charged.
z Make sure that the tablet PC is turned off.
z Disconnect the AC adapter from the tablet PC and take it with you.
Use the AC adapter as the power source and as a battery-charger.
z Hand-carry the tablet PC. Do not check it in as luggage.
z If you need to leave the tablet PC in the car, put it in the trunk of the
car to avoid exposing the tablet PC to excessive heat.
z When going through airport security, it is recommended that you
send the tablet PC and flash disks through the X-ray machine (the
device you set your bags on). Avoid the magnetic detector (the device
you walk through) or the magnetic wand (the handheld device used
by security personnel).
z If you plan to travel abroad with your tablet PC, consult your dealer
for the appropriate AC power cord for use in your country of
destination.
Caring for the 7-7
Chapter 8
CHAPTER
Troubleshooting
Tablet PC problems can be caused by hardware, software, or both. When
you encounter any problem, it might be a typical problem that can easily
be solved.
This chapter tells you what actions to take when solving common
computer problems. It is divided into three sections:
z Preliminary checklist
z Solving common problems
z Resetting the tablet PC
Troubleshooting 8-1
Preliminary Checklist
Here are helpful hints to follow before you take further actions when you
encounter any problem:
z Try to isolate which part of the tablet PC is causing the problem.
z Make sure that you turn on all peripheral devices before turning on
the tablet PC.
z If an external device has a problem, make sure that the cable
connections are correct and secure.
z Make sure that the configuration information is properly set in the
BIOS Setup program.
z Make sure that all the device drivers are correctly installed.
z Make notes of your observations. Are there any messages on the
screen? Do any indicators light? Detailed descriptions are useful to
the service personnel when you need to consult one for assistance.
If any problem persists after you follow the instructions in this chapter,
contact an authorized dealer for help.
8-2 Troubleshooting
Solving Common Problems
For easy reference, the problems are divided into these categories.
Problem Type Go to
Battery Problems P. 8-4
Bluetooth Wireless Transmission Problems P. 8-4
Display Problems P. 8-5
Hardware Device Problems P. 8-5
Hard Disk Drive Problems P. 8-6
LAN Problems P. 8-6
Wireless LAN Problems P. 8-6
Power Management Problems P. 8-8
Software Problems P. 8-9
Sound Problems P. 8-9
Startup Problems P. 8-10
Other Problems P. 8-10
Troubleshooting 8-3
Battery Problems
The battery does not charge (Battery Charge indicator does not light
amber).
z Make sure that the AC adapter is properly connected.
z Make sure that the battery is not too hot or cold. Allow time for the
battery pack to return to room temperature.
z Make sure that the battery pack is installed correctly.
z Make sure that the battery terminals are clean.
The operating time of a fully charged battery becomes shorter.
z If you often partially recharge and discharge, the battery might not be
charged to its full potential. Initialize the battery to solve the problem.
(See “Initializing the Battery Pack” in Chapter 3 for instructions.)
The battery operating time indicated by the battery meter does not
match the actual operating time.
z The actual operating time can be different from the estimated time,
depending on how you are using the tablet PC. If the actual operating
time is much less than the estimated time, initialize the battery. (See
“Initializing the Battery Pack” in Chapter 3 for instructions.)
Bluetooth Wireless Transmission Problems
I cannot connect to another device with Bluetooth wireless
technology.
z Make sure that both devices have activated Bluetooth feature.
z Make sure that the distance between the two devices are not over 10
meters or that there are no walls or other obstructions between the
devices.
z Make sure that the other device is not in “Hidden” mode.
z Make sure that both devices are compatible.
8-4 Troubleshooting
Display Problems
Nothing appears on the screen.
z During operation, the screen may automatically turn off as a result of
power management. Press any key to see if the screen comes back.
z The brightness level might be too low. Increase brightness by
pressing the
button.
The characters on the screen are dim.
z Adjust the brightness and/or contrast.
Bad dots appear on the display at all times.
z A small number of missing, discolored, or bright dots on the screen
are an intrinsic characteristic of TFT LCD technology. It is not
regarded as a LCD defect.
Hardware Device Problems
The tablet PC does not recognize a newly installed device.
z The device may not be correctly configured in the BIOS Setup
program. Run the BIOS Setup program to identify the new type.
z Make sure if any device driver needs to be installed. (Refer to the
documentation that came with the device.)
z Make sure if the device needs any jumper or switch settings. (Refer to
the documentation that came with the device.)
z Check the cables or power cords for correct connections.
z For an external device that has its own power switch, make sure that
the power is turned on.
Troubleshooting 8-5
Hard Disk Drive Problems
The hard disk drive error message appears on the screen.
z The hard disk drive has defects. Ask your dealer for help.
The hard disk drive operations seem slow.
z The data files stored on the hard disk drive may be fragmented. Use a
tool such as Window’s Disk Defragmenter to defragment the files.
The hard disk drive / heater indicator (
z The data files stored on the hard disk drive may be fragmented. Use a
) glows without blinking.
tool such as Window’s Disk Defragmenter to defragment the files.
The hard disk drive / heater indicator glows red.
z When the tablet PC is connected to AC power and hard disk drive
temperature is below 5
o
C, the optional heater would turn on (if the
item HDD Preheat under the Advanced menu of your BIOS Setup is
set at Enabled). Wait awhile.
LAN Problems
I cannot access the network.
z Make sure that the LAN cable is properly connected to the RJ-45
connector (
z Make sure that the network configuration is appropriate.
z Make sure that the user name or password is correct.
) and the network hub.
Wireless LAN Problems
I cannot use the wireless LAN feature.
z Make sure that the wireless LAN feature is turned on.
8-6 Troubleshooting
Transmission quality is poor.
z Your tablet PC may be in an out-of-range situation. Move your tablet
PC closer to the Access Point or another wireless LAN device it is
associated with.
z Check if there is high interference around the environment and solve
the problem as described next.
Radio interference exists.
z Move your tablet PC away from the device causing the radio
interference such as microwave oven and large metal objects.
z Plug your tablet PC into an outlet on a different branch circuit from
that used by the affecting device.
z Consult your dealer or an experienced radio technician for help.
I cannot connect to another wireless LAN device.
z Make sure that the wireless LAN feature is turned on.
z Make sure that the SSID setting is the same for every wireless LAN
device in the network.
z Your tablet PC is not recognizing changes. Restart the tablet PC.
z Make sure that the IP address or subnet mask setting is correct.
I cannot communicate with the computer in the network when
Infrastructure mode is configured.
z Make sure that the Access Point your tablet PC is associated with is
powered on and all the LEDs are working properly.
z If the operating radio channel is in poor quality, change the Access
Point and all the wireless station(s) within the BSSID to another radio
channel.
z Your tablet PC may be in an out-of-range situation. Move your tablet
PC closer to the Access Point it is associated with.
z Make sure that your tablet PC is configured with the same security
option (encryption) to the Access Point.
Troubleshooting 8-7
z Use the Web Manager/Telnet of the Access Point to check whether it
is connected to the network.
z Reconfigure and reset the Access Point.
I cannot access the network.
z Make sure that the network configuration is appropriate.
z Make sure that the user name or password is correct.
z You have moved out of range of the network.
z Turn off power management.
Power Management Problems
The tablet PC does not enter Standby or Hibernation mode
automatically.
z If you have a connection to another computer, the tablet PC does not
enter Standby or Hibernation mode if the connection is actively in
use.
z Make sure that the Standby or Hibernation time-out is enabled.
The tablet PC does not enter Standby or Hibernation mode
immediately.
z If the tablet PC is performing an operation, it normally waits for the
operation to finish.
The tablet PC does not resume from Standby or Hibernation mode.
z The tablet PC automatically enters Standby or Hibernation mode
when the battery pack is empty. Do any one of the following:
− Connect the AC adapter to the tablet PC.
− Replace the empty battery pack with a fully charged one.
8-8 Troubleshooting
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