Getac Technology 7260NGW, T800RFID, EM7355T, T800 Users manual

Rugged Mobile Computing

Solutions

T800

USER MANUAL

June 2014

TRADEMARKS

TRADEMARKSTRADEMARKS

All brand and product names are trademarks or registered trademarks of their respective companies.

NOTE

NOTENOTE

The information in this manual is subject to change without notice. For the latest version of the manual, please visit the Getac website at www.getac.com.

Table of Contents

Table of ContentsTable of Contents

Chapter 1

Chapter 1Chapter 1

Getting Started

Getting Started................................

Getting StartedGetting Started

Getting the Tablet PC Running .......................................... 2

Unpacking .................................................................. 2

Installing the SIM Card (Optional) ................................. 3

Connecting to AC Power ............................................... 4

Using the Tether ......................................................... 5

Turning On and Off the Tablet PC ................................. 6

Taking a Look at the Tablet PC ........................................ 8

Front Components ........................................................ 8

Rear Components ....................................................... 11

Top Components ......................................................... 12

Bottom Components ..................................................... 13

Right-Side Components ................................................ 13

................................................................

..................................................

................................................................

.................. 1111

....................................

Chapter 2

Chapter 2Chapter 2

Operating Your Tablet PC

Operating Your Tablet PC ................................

Operating Your Tablet PCOperating Your Tablet PC

Navigating on the Screen................................................. 16

Using the Touchscreen ................................................. 16

Using the Dual Mode Display (Optional) ........................ 19

Using the Network Features ............................................ 20

Using the LAN (Optional) .......................................... 20

Using the WLAN ....................................................... 20

Using the BT Feature .................................................... 23

Turning On/Off the BT Radio ...................................... 23

Connecting to another BT Device .................................. 24

Using the WWAN Feature (Optional) ............................... 25

Turning On/Off the WWAN Radio ................................. 25

Setting up a WWAN Connection ................................... 26

................................................................

i

...........................................................

................................................................

........................... 15

......................................................

15

1515

Chapter 3

Chapter 3Chapter 3

Chapter 4

Chapter 4Chapter 4

Ch

Chapter 5

apter 5

ChCh

apter 5apter 5

Managing Power

Managing Power ................................

Managing PowerManaging Power

AC Adapter .................................................................. 28

Battery Pack ................................................................ 30

Charging the Battery Pack ........................................... 30

Initializing the Battery Pack ........................................... 31

Checking the Battery Level ........................................... 31

Battery Low Signals and Actions ................................... 32

Replacing the Battery Pack .......................................... 33

Power-Saving Tips ........................................................ 35

Expanding Your Tablet PC

Expanding Your Tablet PC ................................

Expanding Your Tablet PCExpanding Your Tablet PC

Connecting a USB Device ............................................... 37

Connecting an Audio Device ............................................ 38

Connecting an HDMI Display Monitor ................................ 39

Connecting a Serial Device (Optional) ............................. 40

Using MicroSD Cards (Optional) ...................................... 41

Using BIOS Setup

Using BIOS Setup ................................

Using BIOS SetupUsing BIOS Setup

When and How to Use .................................................. 43

Menu Descriptions ......................................................... 44

Information Menu ....................................................... 44

Main Menu ............................................................... 44

Advanced Menu ......................................................... 45

Security Menu ........................................................... 46

Boot Menu ............................................................... 47

Exit Menu ................................................................ 47

................................................................

.........................................................

................................................................

............................................

................................................................

......................... 36

..................................................

..........................................

................................................................

............ 27

27

........................

2727

36

3636

.......... 42

42

....................

4242

Chapter 6

Chapter 6Chapter 6

Chapter 7

Chapter 7Chapter 7

Using Getac

Using Getac Software

Using Getac Using Getac

OSD Control Panel ........................................................ 49

G-Manager .................................................................. 50

Getac Camera (Optional) .............................................. 52

Using the Barcode Reader (Optional) .............................. 54

Care and Maintenance

Care and Maintenance ................................

Care and MaintenanceCare and Maintenance

Taking Care of the Tablet PC ......................................... 57

Location Guidelines ..................................................... 57

Software ................................

SoftwareSoftware

................................................................

ii

................................................................

...............................................................

................................................................

.................................... 48

................................................................

............................... 56

..............................................................

48

4848

56

5656

Chapter 8

Chapter 8Chapter 8

General Guidelines ..................................................... 58

Cleaning Guidelines .................................................... 58

Battery Pack Guidelines .............................................. 59

Touchscreen Guidelines ............................................... 60

When Traveling ............................................................. 62

Troubles

Troubleshooting

TroublesTroubles

Preliminary Checklist ....................................................... 64

Solving Common Problems .............................................. 65

Resetting the Tablet PC ................................................. 72

System Recovery ........................................................... 73

hooting ................................

hootinghooting

Battery Problems ........................................................ 65

BT Wireless Transmission Problems ............................... 65

Display Problems ....................................................... 66

Hardware Device Problems .......................................... 66

Power Management Problems ....................................... 67

Sensor Problems (for Windows 8 Models Only) ............. 68

Software Problems ..................................................... 69

Sound Problems ........................................................ 69

Startup Problems ....................................................... 69

WAN Problems .......................................................... 70

Other Problems .......................................................... 71

System Restore, Refresh, or Reset (for Windows 8

Models) .................................................................. 73

System Recovery (a Tool for Windows 7 Models) ......... 74

................................................................

...........................................

................................................................

........... 63

63

......................

6363

Appendix A

Appendix A Specifications

Appendix AAppendix A

Append

Appendix B

AppendAppend

ix B Regulatory Information

ix Bix B

Specifications ................................

SpecificationsSpecifications

Regulatory Information ................................

Regulatory InformationRegulatory Information

On the Use of the System ............................................. 80

Class B Regulations ................................................... 80

ANSI Warning ............................................................ 81

Safety Notices ........................................................... 82

On the Use of the RF Device ........................................ 85

USA and Canada Safety Requirements and Notices.......... 85

................................................................

iii

..............................................................

................................................................

.................................................

................................................................

................. 77

..................................

..............................79

............................................................

77

7777

79

7979

European Union CE Marking and Compliance Notices ....... 87

User Notification of Take-back Service .............................. 89

ENERGY STAR ............................................................. 91

iv

Chapter 1

Chapter 1Chapter 1

Getting Started

Getting StartedGetting Started

Congratulations on purchasing this rugged Tablet PC.

This chapter first tells you step by step how to get the Tablet PC up and running. Then, you will find a section briefly introducing the external components of the Tablet PC.

1

Getting the

Getting the Tablet PC

Getting the Getting the

Unpacking

UnpackingUnpacking

NOTE: This packing list applies to standard models. Select models may have different items.

After unpacking the shipping carton, you should find these standard items:

 T800 Tablet PC

Tablet PC Running

Tablet PCTablet PC

Running

RunningRunning

 AC adapter

 Stylus

 Screen cleaning cloth

Inspect all the items. If any item is damaged or missing, notify your dealer immediately.

 AC power cord

 Tether

 Driver disc  Document(s)

2

Ins

Installing the

talling the SIM Card (Optional)

InsIns

talling the talling the

1. Locate the SIM card cover. Remove the cover by unfastening 4 screws.

2. Noting the orientation, slide the SIM card into place.

SIM Card (Optional)

SIM Card (Optional)SIM Card (Optional)

3. Replace the cover and secure with 4 screws.

3

Connecting

Connecting to AC Power

Connecting Connecting

It is suggested that you use AC power when starting up the Tablet PC for the very first time.

1. Plug the DC cord of the AC adapter to the power connector of the Tablet PC

().

2. Plug the female end of the AC power cord to the AC adapter and the male

end to an electrical outlet ().

to AC Power

to AC Powerto AC Power

3. Power is being supplied from the electrical outlet to the AC adapter and onto

your Tablet PC. Now, you are ready to turn on the Tablet PC.

CAUTION: Use only the AC adapter included with your Tablet PC. Using other AC adapters may damage the Tablet PC.

NOTE: When the AC adapter is connected, it also charges the battery pack. For information on using battery power, see Chapter 3.

4

Using the Tether

Using the TetherUsing the Tether

A tether is provided for attaching the stylus to your Tablet PC.

1. Insert one of the tether’s loop ends through the hole of the stylus (as indicated

by  below). Then, insert the other end through the first loop (as indicated by  below) and pull it tight.

2. Insert the other loop end to the tether holder on the Tablet PC (as indicated

by  below). Then, insert the stylus end through the loop (as indicated by

below) and pull it tight.



5

swiping in from

enu

in the lower left and follow the

or use the

enu

Sleep

in the Power menu. If you want to

enu

Turning On and Off the

Turning On and Off the Tablet PC

Turning On and Off the Turning On and Off the

Turning On

Turning OnTurning On

Tablet PC

Tablet PCTablet PC

Press the power button (

Turning Off

Turning OffTurning Off

When you finish a working session, you can stop the system by turning off the power or leaving it in Sleep or Hibernation mode:

To...

To...To...

Power off (Shutdown)

Sleep Press the power button*

1. Open the Charms Bar of

Windows 8 by the right side of the screen.

2. Tap Settings and then tap

(Power).

3. Tap Shut down in the Power

menu that pops up.

Power menu to put the Tablet PC in Sleep mode.

). The Windows operating system should start.

Do this...

Do this...Do this...

Windows 8

Windows 8 Windows 7

Windows 8Windows 8

Use the Windows Start m

shutdown procedure.

Press the power button* or use the Windows Start m to put the Tablet PC in mode.

Windows 7

Windows 7Windows 7

Hibernate By default, this option is not shown

use the feature, set up accordingly in Windows Control Panel.

* “Sleep” is the default setting of the power button. You may change what the power button does in Windows Control Panel.

Use the Windows Start m to put the Tablet PC in Hibernation mode.

6

7

Tablet

Allows you to use the camera function. When the

Taking a Look at the

Taking a Look at the Tablet PC

Taking a Look at the Taking a Look at the

NOTE: Depending on the model you purchased, the appearance of your Tablet PC may not be exactly the same as those shown in this manual.

CAUTION: You need to open the protective covers to access the connectors or devices inside. When not accessing a connector or device, make sure to close the cover completely for water-, dust-, and fire-proof integrity of your computer. (Engage the locking mechanism if existing.)

Front Components

Front ComponentsFront Components

Tablet PC

Tablet PCTablet PC

Ref

RefRef

 



Component

Component Description

ComponentComponent

Speaker

SpeakerSpeaker

Touchscreen

TouchscreenTouchscreen

Camera Lens

Camera Lens Camera Lens

Sends out sound and voice from your Tablet PC.

Displays and receives information for the PC.

8

Description See Also

DescriptionDescription

See Also

See AlsoSee Also

P. 16

P. 52

beside it lights

s

Blinks red rapidly (once per 0.5 second) when

Ask for repair

Blinks amber when the battery charging is in an

abnormal state. Replace the battery in case this

Lights blue when the RF radio of any RF feature

for automatic adjustments

state

Camera program and serves as

Serves as the trigger button for the barcode reader

Ref

RefRef



Component

Component Description

ComponentComponent

(optional)

Indicators

IndicatorsIndicators

Power

camera lens is in use, the indicator up.

Lights blue when the power is on.

Blinks blue when the system is in Sleep mode.

Description See Also

DescriptionDescription

See Also

See AlsoSee Also

Frequency)

Frequency)Frequency)

Microphone

MicrophoneMicrophone



Light Sensor

Light SensorLight Sensor



Power Button

Power ButtonPower Button



Battery

BatteryBattery

RF (Radio

RF (Radio RF (Radio

Lights green when the battery is fully charged. P. 30

Lights amber when the battery is being charged.

Blinks red (once per second) when the battery’ capacity is below 10%.

there is a thermal protection problem. service in case this happens.

happens.

(WLAN/BT/WWAN) is on.

Receives sound and voice to record voice.

Senses the ambient light of the display backlight.

Turns the power on or off. (The default “off” is “Sleep mode.”)

P. 32

P. 6

P1 Button



Starts the Getac the shutter release button. – or –

if your model has the barcode reader module.

9

P. 52

– or –

P. 54

button, you have to

Start screen. Or if you're already on

to the last

Ref

RefRef

Component

Component Description

ComponentComponent

Description See Also

DescriptionDescription

See Also

See AlsoSee Also

P2 Button



Windows Logo

Windows Logo Windows Logo



Button

ButtonButton

Can be changed to another set of predefined functions using G-Manager.

Provides a keyboard key function for specific occasions.

Opens or closes the OSD Control Panel.

NOTE (for Windows 8): To see the result of the P2 go to Windows desktop.

When pressed longer:

Serves as the Ctrl

Can be changed to another set of predefined functions using G-Manager.

Provides a keyboard key function for specific occasions.

For Windows 8:

Goes to the Start, pressing this button brings you application you were in.

For Windows 7:

Opens or closes the Start menu.

Ctrl+Alt

Alt+Del

CtrlCtrl

AltAlt

Del keyboard keys.

DelDel

P. 50

P. 78

P. 49

P. 72

P. 50

P. 78

Provides a keyboard key function for specific occasions.

Volume Up

Volume Up Volume Up Button

Button

ButtonButton

Volume Down

Volume Down Volume Down Button

Button

ButtonButton

Increases the sound volume.

Provides a keyboard key function for specific occasions.

Decreases the sound volume.

Provides a keyboard key function for specific occasions.

10

P. 78

on module such

Allows you to use the camera function. When the

the indicator beside it lights

on the

Rear Components

Rear ComponentsRear Components

Ref

RefRef



  



Component

Component Description

ComponentComponent

Ex

Expansion

pansion

ExEx

pansion pansion

Connector

ConnectorConnector

SIM Card Cover

SIM Card CoverSIM Card Cover

Flash

Flash (optional) Provides extra light when taking pictures.

Flash Flash

Camera Lens

Camera LensCamera Lens (optional)

Stylus/

Stylus/Stylus/

Digitizer pen

Digitizer penDigitizer pen

Connect to a proprietary snapas:

- Second battery pack

- RFID and smart card reader

- Magnetic stripe card and smart card reader

Inside is the SIM card slot (optional).

camera lens is in use, up.

Serves as the input device by tapping touchscreen to make selections and enter

11

Description See Also

DescriptionDescription

See Also

See AlsoSee Also

P. 52

P. 16

upplies power to your computer when external

tether). There is one holder at each corner of

card for removable storage

Battery Pack

Battery PackBattery Pack



Top

Top Components

Components

TopTop

ComponentsComponents

information.

S power is not connected.

P. 30

Ref

RefRef





Component

Component Description

ComponentComponent

Tether Holder

Tether HolderTether Holder

None

NoneNone

Or can be one of the below components depending on your model:

Serial Port

Serial PortSerial Port

MicroSD Card Slot

MicroSD Card SlotMicroSD Card Slot

For holding a tether (such as the stylus

the Tablet PC.

Connects a serial device. P. 40

Accepts a microSD

Description See Also

DescriptionDescription

12

See Also

See AlsoSee Also

P. 5

P. 41

tation (available as

WWAN

WLAN

GPS

media.

RJ

RJ----45

45 Connector

Connector

RJRJ

4545

ConnectorConnector

Connects the LAN cable. P. 20

Barcode Reader Lens

Bottom

Bottom Components

BottomBottom

Ref

RefRef







Components

ComponentsComponents

Component

Component Description

ComponentComponent

Antenna

Antenna PPPPass

AntennaAntenna

through

through (optional)

throughthrough

Docking Connector

Docking ConnectorDocking Connector

Power Connector

Power ConnectorPower Connector

ass----

assass

Scans and reads barcodes. P. 54

Connects to the docking station for using external GPS/WLAN/WWAN antenna.

Connects to the docking s an option).

Connects the AC adapter. P. 4

Description See Also

DescriptionDescription

See Also

See AlsoSee Also

Righ

Rightttt----Side Components

RighRigh

Side Components

Side ComponentsSide Components

13

Connects a set of headphones or external speakers

pole TRRS

Ref

RefRef



 

Component

Component Description

ComponentComponent

Micro HDMI

Micro HDMI Micro HDMI

Connector

ConnectorConnector

USB

USB 3.0

3.0 Port

3.0 3.0

Port

PortPort

USB USB

Combo Audio

Combo AudioCombo Audio

Connector

ConnectorConnector

Connects a HDMI monitor or TV set. P. 39

Connects a USB device. P. 37

with amplifier

Supports a headset microphone with 4-

3.5mm jack.

Description See Also

DescriptionDescription

See Also

See AlsoSee Also

P. 38

14

Chapter 2

Chapter 2Chapter 2

Operating Your

Operating Your Tablet PC

Operating Your Operating Your

This chapter provides information about the use of the Tablet PC.

If you are new to Tablet PCs, reading this chapter will help you learn the operating basics. If you are already a computer user, you may choose to read only the parts containing information unique to your Tablet PC.

CAUTION:



Do not expose your skin to the Tablet PC when operating it in a very hot or cold environment.



The Tablet PC can get uncomfortably warm when you use it in high temperatures. As a safety precaution in such a circumstance, do not place the Tablet PC on your lap or touch it with your bare hands for extended periods of time. Prolonged body contact can cause discomfort and potentially a burn.

Tablet PC

Tablet PCTablet PC

15

Nav

Navigating on the Screen

NavNav

The screen of your Tablet PC is touch-sensitive. You can control the location of the cursor/pointer on the screen using the included stylus or your finger to communicate with the Tablet PC.

CAUTION: Do not use a sharp object such as a ballpoint pen or pencil on the touchscreen. Doing so may damage the touchscreen surface. Use the included stylus or your finger.

NOTE: An AG/AR film has been attached to the screen before shipment. The film is a consumable, which will be worn out by possible scratches. You can purchase a new one when replacement is required.

Using the Touchscreen

Using the TouchscreenUsing the Touchscreen

NOTE: Instead of a hard tip, your stylus has a soft tip so that it does not scratch the AG/AR film. It is normal for the soft tip to wear out after a long period of use. You can purchase a new one when needed.

igating on the Screen

igating on the Screenigating on the Screen

The following table shows how you use the touchscreen to obtain equivalent mouse functions.

16

on the screen and drag across

another part of a page that

Use zooming to make an

EEEEquivalent

quivalent Mouse

Term/

Term/Action

Action

Term/Term/

ActionAction

Tap: Touch the screen once. Click/Point

Double-tap: Touch the screen twice rapidly. Double-click

Tap and hold: Tap and hold until a popup menu appears. Right-click

quivalentquivalent

Function

FunctionFunction

Mouse

Mouse Mouse

Drag: Hold the stylus (or finger)

the screen until reaching your destination.

Using

Using Multi

Using Using

You can interact with your Tablet PC by placing two fingers on the screen. The movement of the fingers across the screen creates “gestures,” which send commands to the Tablet PC.

Here are the multi-touch gestures that you can use:

Pan (Scroll)

Zoom (Pinch)

Multi----touch Gestures

MultiMulti

Gestures

GesturesGestures

touch Gestures

touch Gesturestouch Gestures

( = finger down; = finger up)

( = finger down; = finger up)( = finger down; = finger up)

Drag 1 or 2 fingers up or down.

Move two fingers apart/toward each other.

Action

Actionssss

ActionAction

or

Drag

Descriptions

DescriptionsDescriptions

Use panning to see

has scroll bars.

item (a photo for example) on the screen larger or smaller. The gesture works in applications that support mouse wheel zooming.

17

works in applications that

Press on target and tap using a second

Gestures

GesturesGestures

Action

Actionssss

ActionAction

( = finger down; = finger up)

( = finger down; = finger up)( = finger down; = finger up)

Descriptions

DescriptionsDescriptions

Rotate

Press and Tap

Twofinger Tap

or

Move two fingers in opposing directions.

-orUse one finger to pivot around another.

finger.

Use rotating to move a picture or other item on the screen in a circular direction (clockwise or counterclockwise). The gesture

support the specific gesture.

Use press and tap to access the shortcut menu.

The function is defined by applications that support the specific gesture.

Tap two fingers at the same time (where the target is in the midpoint between the fingers).

18

Gestures

GesturesGestures

Action

Actionssss

ActionAction

( = finger down; = finger up)

( = finger down; = finger up)( = finger down; = finger up)

Descriptions

DescriptionsDescriptions

Flicks

Make quick drag gestures in the desired direction.

Using the

Using the Dual Mode Display (Optional)

Using the Using the

Dual mode display (if your model has the feature) incorporates both touchscreen and digitizer functions.

The display is set to Touchscreen mode by default. Touchscreen mode provides all the functionalities that an ordinary touchscreen has. When the Tablet PC receives signals from the digitizer pen, the display automatically switches to Digitizer mode.

You can move the cursor by bringing the digitizer pen close to the screen, without actually touching the screen’s surface.

Dual Mode Display (Optional)

Dual Mode Display (Optional)Dual Mode Display (Optional)

Flick left or right to navigate back and forward in a browser and other applications. The gesture works in most applications that support back and forward.

19

Using the

Using the Network

Using the Using the

Using the LA

Using the LANNNN (Optional)

Using the LAUsing the LA

To connect the network cable to the LAN module (if your model has the feature), connect one end of the LAN cable to the RJ-45 connector on the Tablet PC and the other end to the network hub.

Using the WLAN

Using the WLANUsing the WLAN

Network Features

NetworkNetwork

(Optional)

(Optional)(Optional)

Features

FeaturesFeatures

The WLAN (Wireless Local Area Network) module supports IEEE 802.11ac, compatible with 802.11a/b/g/n.

Turning O

Turning Onnnn/O

Turning OTurning O

To turn on the WLAN radio:

1. Make sure that the Airplane mode is switched off. You can control the Airplane

mode using one of the below methods.

• Use the Airplane Mode button in the OSD Control Panel.

• For Windows 8: Open the Charms Bar, tap Settings  Change PC Settings

2. If you have previously turned off the WLAN radio, use one of the below methods

to turn it on.

/Off

ff the WLAN

the WLAN Radio

/O/O

ffff

the WLANthe WLAN

 Network  Airplane mode. Slide the Airplane mode switch to the Off position.

Radio

RadioRadio

20

• For Windows 8: Open the Charms Bar of Windows. Tap Settings  Change

PC Settings  Network  Airplane mode. Slide the Wi-Fi switch to the On

position.

• For Windows 7: Use either Windows Mobility Center or Getac Quick Bar. To

open Getac Quick Bar, tap and hold the Getac Utility icon on Windows taskbar and select Quick Ba X over the button means the radio is currently off).

Quick Barrrr. Tap the WLAN button in the Quick Bar (an

Quick BaQuick Ba

To turn off the WLAN radio:

You can turn off the WLAN radio the same way you turn it on.

If you want to quickly turn off all wireless radio, simply switch on Airplane mode.

Connecting to a W

Connecting to a WLAN

Connecting to a WConnecting to a W

1. Make sure that the WLAN function is enabled (as described above).

2. For Windows 8

For Windows 8:

For Windows 8For Windows 8

.

For Windows 7

For Windows 7:::: Tap the Wireless Network icon on the taskbar. (An orange

For Windows 7For Windows 7

light in the icon indicates connections are available.)

3. In the list of available wireless networks, tap a network, and then tap Connect

4. Some networks require a network security key or passphrase. To connect to

one of those networks, ask your network administrator or Internet service provider (ISP) for the security key or passphrase.

LAN Network

Network

LANLAN

NetworkNetwork

: Open the Charms Bar of Windows. Tap Settings and then tap

: :

Connect.

ConnectConnect

21

For more information on setting a wireless network connection, refer to Windows online help.

NOTE: You can use Intel® PROSet Wireless to take full advantage of the Wi-Fi capabilities of your Tablet PC. See the Help of the utility for instructions.

22

Getac Technology 7260NGW, T800RFID, EM7355T, T800 Users manual

Specifications and Main Features

Frequently Asked Questions

User Manual