Getac Technology 6022AKU Users manual
RX10
USER MANUAL
WWAN Module Brand Name: AirPrime
WWAN Module Name:EM7305
Rugged Mobile Computing Solutions
July 2015
TRADEMARKS
All brand and product names are trademarks or registered trademarks of their
respective companies.
NOTE
The information in this manual is subject to change without notice.
For the latest version of the manual, please visit the Getac website at
www.getac.com.
Table of Contents
Chapter 1 Getting Started .......................................................................... 1
Getting the Tablet PC Running .......................................... 2
Unpacking .................................................................. 2
Installing the Micro-SIM Card (Optional) and Battery Pack. 3
Connecting to AC Power ............................................... 5
Using the Tether ......................................................... 6
Taking a Look at the Tablet PC ........................................ 8
Front Components ........................................................ 8
Rear Components ....................................................... 11
Left-Side Components .................................................. 12
Top Components ......................................................... 13
Bottom Components ..................................................... 13
Chapter 2 Operating Your Tablet PC...................................................... 15
Turning On and Off the Tablet PC ................................... 16
Turning On ................................................................ 16
Turning Off ................................................................ 16
Navigating on the Screen................................................. 18
Using the Touchscreen ................................................. 18
Using the Dual Mode Display (Optional) ....................... 20
Using the Wireless Connection Features ............................. 22
Using the WLAN ....................................................... 22
Using the BT Feature ................................................. 23
Using the WWAN Feature (Optional) ........................... 25
Chapter 3 Managing Power ...................................................................... 27
AC Adapter .................................................................. 28
Battery Pack ................................................................ 29
Charging the Battery Pack ........................................... 29
i
Initializing the Battery Pack .......................................... 30
Checking the Battery Level .......................................... 30
Battery Low Signals and Actions .................................... 31
Replacing the Battery Pack .......................................... 32
Hot Swapping the Battery Pack .................................... 34
Power-Saving Tips ........................................................ 37
Chapter 4 Using Options and Peripherals .............................................. 38
Using the Fingerprint Scanner (Optional) .......................... 39
Enrolling a Fingerprint ................................................. 40
Fingerprint Logon ........................................................ 41
Cleaning the Fingerprint Scanner ................................... 42
Using the NFC/RFID Reader (Optional) ........................... 43
Using the Barcode Scanner (Optional) ............................. 44
Connecting Peripheral Devices .......................................... 45
Connecting a USB Device ........................................... 45
Connecting an Audio Device ........................................ 46
Connecting an HDMI Display Monitor ............................. 46
Chapter 5 Using BIOS Setup .................................................................... 47
When and How to Use .................................................. 48
Menu Descriptions ......................................................... 50
Information Menu ....................................................... 50
Main Menu ............................................................... 50
Advanced Menu .......................................................... 51
Security Menu ........................................................... 52
Boot Menu ............................................................... 53
Exit Menu ................................................................ 53
Chapter 6 Using Getac Software ............................................................. 55
OSD Control Panel ........................................................ 56
G-Manager .................................................................. 57
Getac Camera .............................................................. 59
Chapter 7 Caring for the Tablet PC ........................................................ 60
Taking Care of the Tablet PC .......................................... 61
Location Guidelines ...................................................... 61
General Guidelines ...................................................... 61
ii
Cleaning Guidelines .................................................... 62
Battery Pack Guidelines .............................................. 62
Touchscreen Guidelines ............................................... 64
When Traveling ............................................................. 65
Chapter 8 Troubleshooting ...................................................................... 66
Preliminary Checklist ....................................................... 67
Solving Common Problems .............................................. 68
Battery Problems ........................................................ 68
BT Wireless Transmission Problems ............................... 68
Display Problems ....................................................... 69
Hardware Device Problems .......................................... 69
Power Management Problems ....................................... 70
Sensor Problems (for Windows 10 Models Only)............ 70
Software Problems ...................................................... 71
Sound Problems ........................................................ 72
Startup Problems ....................................................... 72
WLAN Problems ........................................................ 72
Other Problems ......................................................... 74
Resetting the Tablet PC ................................................. 75
System Recovery ........................................................... 76
System Recovery (a Tool for Windows 7 Models) ......... 76
Using the Driver Disc .................................................... 78
Appendix A Specifications .......................................................................... 79
Appendix B Regulatory Information ........................................................... 82
On the Use of the System ............................................. 83
Class B Regulations ................................................... 83
ANSI Warning ........................................................... 84
Safety Notices ........................................................... 85
On the Use of the RF Device ........................................ 88
USA and Canada Safety Requirements and Notices.......... 88
European Union CE Marking and Compliance Notices ....... 89
User Notification of Take-back Service ............................... 91
ENERGY STAR ............................................................ 92
Battery Recycling ........................................................... 94
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Chapter 1
Congratulations on purchasing this healthcare Tablet PC.
This chapter first tells you step by step how to get the Tablet PC up and running.
Then, you will find a section briefly introducing the external components of the Tablet
PC.
1
RX10 Tablet PC
AC adapter
AC power cord
Battery pack
Stylus
Tether
Driver disc
Document(s)
Getting the Tablet PC Running
Unpacking
After unpacking the shipping carton, you should find these standard items:
Inspect all the items. If any item is damage or missing, notify your dealer immediately.
2
Installing the Micro-SIM Card (Optional) and
Battery Pack
1. Select models only:
With the micro-SIM card’s chip side facing up and the beveled corner pointing
to the slot, insert the card all the way into the slot.
NOTE: To remove the micro-SIM card, just push in the card to
pop-out and remove the card.
2. With the battery pack correctly oriented, attach its connector side to the battery
compartment at an angle () and then press down the other side (). The
battery latch should be engaged in the locked position ( ).
3
CAUTION: Make sure the latch is correctly locked, not revealing
the underneath red part.
4
Connecting to AC Power
It is suggested that you use AC power when starting up the Tablet PC for the
very first time.
1. Plug the DC cord of the AC adapter to the power connector of the Tablet PC
().
2. Plug the female end of the AC power cord to the AC adapter and the male
end to an electrical outlet ().
3. Power is being supplied from the electrical outlet to the AC adapter and onto
your Tablet PC. Now, you are ready to turn on the Tablet PC.
CAUTION: Use only the AC adapter included with your Tablet PC.
Using other AC adapters may damage the Tablet PC.
NOTE: When the AC adapter is connected, it also charges the
battery pack. For information on using battery power, see
Chapter 3.
5
Using the Tether
A tether is provided for attaching the stylus to your Tablet PC.
1. Insert one of the tether’s loop ends through the hole of the stylus (as indicated
by below). Then, insert the other end through the first loop (as indicated
by below) and pull it tight.
2. Insert the other loop end to the tether hole on the Tablet PC (as indicated
by below). Then, insert the stylus end through the loop (as indicated by
below) and pull it tight.
6
7
Ref
Component
Description
See Also
Camera Lens
Allows you to use the camera function. When the
camera lens is in use, the indicator beside it lights
up.
P. 59
None
Taking a Look at the Tablet PC
NOTE: Depending on the specific model you purchased, the color
and look of your model may not exactly match the graphics shown
in this document.
CAUTION: You need to open the protective covers to access the
connectors. When not using a connector, make sure to close the
cover completely for water- , dust-, and fire-proof integrity.
(Engage the locking mechanism if existing.)
Front Components
8
Ref
Component
Description
See Also
Or can be one of the below components depending on your model:
Fingerprint
Scanner
Serves as the fingerprint verification, preventing
unauthorized access to your Tablet PC.
P. 39
NFC/RFID Reader
Reads data from NFC devices and RFID tags.
P. 43
Microphone
Receives sound and voice.
Light Sensor
Senses the ambient light for automatic adjustments
of the display backlight.
Indicators
Power
Lights blue when the power is on.
Blinks blue when the system is in Sleep mode.
Battery
Charge
Lights green when the battery is fully charged.
P. 29
Lights amber when the battery is being charged.
Blinks red (once per second) when the battery’s
capacity is below 10%.
P. 31
Blinks red rapidly (once per 0.5 second) when
there is a thermal protection problem. Ask for repair
service in case this happens.
Blinks amber when the battery charging is in an
abnormal state. Replace the battery in case this
happens.
RF (Radio
Frequency)
Lights blue when the RF radio of any RF feature
(WLAN/BT/WWAN) is on.
P1 Button
Starts the Getac Camera program and serves as
the shutter release button.
P. 59
Can be changed to another set of predefined
functions using G-Manager.
P. 57
Provides a keyboard key function for specific
P. 80
9
Ref
Component
Description
See Also
occasions.
P2 Button
Opens or closes the OSD Control Panel.
P. 56
When pressed longer:
Serves as the
Ctrl+Alt+Del keyboard keys.
P. 68
Can be changed to another set of predefined
functions using G-Manager.
P. 57
Provides a keyboard key function for specific
occasions.
P. 80
Windows Logo
Button
Opens or closes the Start menu.
Provides a keyboard key function for specific
occasions.
P. 80
Volume Up
Button
Increases the sound volume.
Provides a keyboard key function for specific
occasions.
P. 80
Volume Down
Button
Decreases the sound volume.
Provides a keyboard key function for specific
occasions.
P. 80
Power Button
Turns the power on or off. (The default “off” state
is “Sleep mode.”)
With a default setting of 2-second delay, you have
to press the button for at least 2 seconds for it
to function.
P. 16
Touchscreen
Displays and receives information for the Tablet PC.
P. 18
10
Ref
Component
Description
See Also
Tether Hole
Stylus can be tethered to this hole.
P. 6
Stylus/
Digitizer Pen
Serves as the input device by tapping on the
touchscreen to make selections and enter
information.
P. 16
Bridge Battery
Indicator
Lights up if you unlock the battery latch while
operating the compute on battery power. The
indicator is intended to inform whether you can
safely hot swap the battery pack.
P. 34
Green light: The bridge battery can sustain power
for up to 1 minute, during which you can hot swap
the battery pack.
Red light: The bridge battery level is too low for you
to safely hot swap the battery pack.
Rear Components
11
Blinking in amber: The bridge battery charging is in
an abnormal state. Ask for repair service in case
this happens.
Ref
Component
Description
See Also
Battery Pack
Supplies power to your Tablet PC when external
power is not connected.
P. 29
Inside is the micro-SIM card slot (optional).
P. 3
Expansion
Connector
Reserved.
Speaker
Sends out sound and voice from your Tablet PC.
Camera Lens
Allows you to use the camera function. When the
camera lens is in use, the indicator beside it lights
up.
P. 59
Flash
Provides extra light when taking pictures.
Ref
Component
Description
See Also
Barcode Scanner
Lens (optional)
Emits red light for barcodes scanning.
P. 44
USB 2.0 Port
Connects a USB device, such as a USB flash
disk, printer, digital camera, joystick, and more.
P. 39
USB 3.0 Port
Slide down to open the
protective cover.
Left-Side Components
12
Ref
Component
Description
See Also
Micro HDMI
Connector
Connects a HDMI monitor or TV set.
P. 46
Combo Audio
Connector
Connects a set of headphones or external
speakers with amplifier
P. 46
Supports a headset microphone with 4-pole
TRRS 3.5mm jack.
Power Connector
Connects the AC adapter.
P. 5
Ref
Component
Description
See Also
Trigger Button
(optional)
Activates the barcode scanner for single barcode
scanning.
P. 44
Ref
Component
Description
See Also
Docking Connector
Reserved.
Antenna Passthrough
(optional)
Connects to the docking station for using external
GPS/WLAN/WWAN antenna.
WWAN
WLAN
GPS
Top Components
Bottom Components
13
14
Chapter 2
Tablet PC
This chapter provides information about the use of the Tablet PC.
If you are new to computers, reading this chapter will help you learn the operating
basics. If you are already a computer user, you may choose to read only the parts
containing information unique to your Tablet PC.
CAUTION:
Do not expose your skin to the Tablet PC when operating it
in a very hot or cold environment.
The Tablet PC can get uncomfortably warm when you use it in
high temperatures. As a safety precaution in such a
circumstance, do not place the Tablet PC on your lap or touch
it with your bare hands for extended periods of time.
Prolonged body contact can cause discomfort and potentially
a burn.
15
To...
Do this...
Windows 10
Windows 7
Power off
(Shutdown)
Tap Power Shut
down.
Use the Windows Start menu in the
lower left and follow the shutdown
procedure.
Sleep
Press the power button.*
-orTap Power
Sleep.
Press the power button.*
-orUse the Windows Start menu to put
the Tablet PC in Sleep mode.
Hibernate
By default, this option is not shown
in the Start menu. If you want to
use the feature, set up
accordingly in Windows settings.
Use the Windows Start menu to put
the Tablet PC in Hibernation mode.
Turning On and Off the Tablet PC
Turning On
Press the power button ( ) for at least 2 seconds until the Power Indicator
lights up. The Windows operating system should start.
NOTE:
By default, there is 2-second delay time for the power
button. You can change the setting with the “
item in the BIOS Setup Utility. (See “Advanced Menu” in
Chapter 5.)
Tapping the screen during startup may invoke a pre-boot menu
(unless the default settings have been changed). If the menu
appears, simply select Continue.
Turning Off
When you finish a working session, you can stop the system by turning off the
power or leaving it in Sleep or Hibernation mode:
Power Button Delay”
16
* “Sleep” is the default setting of the power button. You may change what the
power button does in Windows settings.
17
Term/Action
Equivalent Mouse
Function
Tap: Touch the screen once.
Click/Point
Double-tap: Touch the screen twice rapidly.
Double-click
Tap and hold: Tap and hold until a popup menu appears.
Right-click
Drag: Hold the stylus (or finger) on the screen and drag across
the screen until reaching your destination.
Drag
Navigating on the Screen
The screen of your Tablet PC is touch-sensitive. You can control the location of
the cursor/pointer on the screen using the included stylus or your finger to
communicate with the Tablet PC.
CAUTION: Do not use a sharp object such as a ballpoint pen or
pencil on the touchscreen. Doing so may damage the touchscreen
surface. Use the included stylus or your finger.
NOTE: An optical film has been attached to the screen before
shipment. The film is a consumable, which will be worn out by
possible scratches. You can purchase a new one when replacement
is required.
Using the Touchscreen
Your Tablet PC has a capacitive touchscreen. This type of touchscreen responds
to objects that have conductive properties, such as fingertips and a capacitive-tipped
stylus.
By default settings, your touchscreen responds best to fingertips. If you prefer using
a capacitive-tipped stylus (such as the one supplied with your model) or if you
are wearing gloves, you should change the touchscreen settings to suit your scenario.
(Use the G-Manager program and select the Touch Screen tab to set up.)
The following table shows how you use the touchscreen to obtain equivalent mouse
functions.
18
Gestures
Actions
( = finger down; = finger up)
Descriptions
Pan
(Scroll)
or
Drag 1 or 2 fingers up or down.
Use panning to see
another part of a page that
has scroll bars.
Zoom
(Pinch)
Move two fingers apart/toward each
other.
Use zooming to make an
item (a photo for
example) on the screen
larger or smaller. The
gesture works in
applications that support
mouse wheel zooming.
Rotate
or
Move two fingers in opposing directions.
-orUse one finger to pivot around another.
Use rotating to move a
picture or other item on
the screen in a circular
direction (clockwise or
counterclockwise). The gesture
works in applications that
support the specific
gesture.
Using Multi-touch Gestures
You can interact with your Tablet PC by placing two fingers on the screen. The
movement of the fingers across the screen creates “gestures,” which send commands
to the Tablet PC.
Here are the multi-touch gestures that you can use:
19
Gestures
Actions
( = finger down; = finger up)
Descriptions
Press and
Tap
Press on target and tap using a second
finger.
Use press and tap to
access the shortcut
menu.
Twofinger Tap
Tap two fingers at the same time (where
the target is in the midpoint between the
fingers).
The function is defined by
applications that support
the specific gesture.
Flicks
Make quick drag gestures in the desired
direction.
Flick left or right to
navigate back and forward
in a browser and other
applications. The gesture
works in most applications
that support back and
forward.
Using the Dual Mode Display (Optional)
Dual mode display (if your model has the feature) incorporates both touchscreen
and digitizer functions.
The display is set to Touchscreen mode by default. Touchscreen mode provides
all the functionalities that an ordinary touchscreen has. When the Tablet PC receives
signals from the digitizer pen, the display automatically switches to Digitizer mode.
20
You can move the cursor by bringing the digitizer pen close to the screen, without
actually touching the screen’s surface.
21
Using the Wireless Connection Features
Using the WLAN
The WLAN (Wireless Local Area Network) module supports IEEE 802.11ac,
compatible with 802.11a/b/g/n.
Turning On/Off the WLAN Radio
To turn on the WLAN radio:
1. Make sure that the Airplane mode is switched off. You can control the Airplane
mode using one of the below methods.
Use the Airplane Mode button in the OSD Control Panel.
For Windows 10: Tap Settings Network & Internet Airplane
mode. Slide the Airplane mode switch to the Off position.
2. If you have previously turned off the WLAN radio, use one of the below methods
to turn it on.
For Windows 10: Tap Settings Network & Internet Wi-Fi. Slide
the Wi-Fi switch to the On position.
For Windows 7: Use either Windows Mobility Center or Getac Quick Bar. To
open Getac Quick Bar, tap and hold the Getac Utility icon on Windows
taskbar and select
X over the button means the radio is currently off).
Quick Bar. Tap the WLAN button in the Quick Bar (an
To turn off the WLAN radio:
You can turn off the WLAN radio the same way you turn it on.
22
If you want to quickly turn off all wireless radio, simply switch on Airplane mode.
Connecting to a WLAN Network
1. Make sure that the WLAN function is enabled (as described above).
For Windows 10: Tap the network icon in the system tray.
2.
For Windows 7: Tap the Wireless Network icon on the taskbar. (An orange
light in the icon indicates connections are available.)
3. In the list of available wireless networks, tap a network, and then tap
4. Some networks require a network security key or passphrase. To connect to
one of those networks, ask your network administrator or Internet service provider
(ISP) for the security key or passphrase.
For more information on setting a wireless network connection, refer to Windows
online help.
NOTE: You can use Intel® PROSet Wireless to take full advantage
of the Wi-Fi capabilities. See the Help of the utility for
instructions.
Connect.
Using the BT Feature
The BT technology allows short-range wireless communications between devices
without requiring a cable connection. Data can be transmitted through walls, pockets
and briefcases as long as two devices are within range.
Turning On/Off the BT Radio
To turn on the BT radio:
1. Make sure that the Airplane mode is switched off. You can control the Airplane
mode using one of the below methods.
Use the Airplane Mode button in the OSD Control Panel.
For Windows 10: Tap Settings Network & Internet Airplane
mode. Slide the Airplane mode switch to the Off position.
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