Getac Technology 320GOBI3, MC7750 User Manual
B320
USER’S MANUAL
Rugged Mobile Computing Solutions
Oct. 2012
TRADEMARKS
The Bluetooth® word mark and logos are registered trademarks owned by
Bluetooth SIG, Inc.
All other brand and product names are trademarks or registered trademarks
of their respective owners.
NOTE
The information in this manual is subject to change without notice.
Most screens and operating instructions in this manual are based on
Windows 7. If you’re using a different version of Windows, the screens and
related operations may not be the same.
For the latest version of the manual, please visit the Getac website at
www.getac.com
.
ENERGY STAR
®
is a government program that offers businesses and
consumers energy-efficient solutions, making it easy to save money while
protecting the environment for future generations.
Please reference ENERGY STAR
www.energystar.gov
As an ENERGY STAR
.
®
Partner, Getac Technology Corporation has
determined that this product meets the ENERGY STAR
®
related information from
®
guidelines for
energy efficiency.
An ENERGY STAR
®
qualified computer uses 70 % less electricity than
computers without enabled power management features.
Earning the ENERGY STAR®
When every home office is powered by equipment that has earned the
ENERGY STAR
greenhouse gases out of the air.
If left inactive, ENERGY STAR
mode and may use 15 watts or less. New chip technologies make power
management features more reliable, dependable, and user-friendly than
even just a few years ago.
Spending a large portion of time in low-power mode not only saves
energy, but helps equipment run cooler and last longer.
Businesses that use ENERGY STAR
realize additional savings on air conditioning and maintenance.
®
, the change will keep over 289 billion pounds of
®
qualified computers enter a low-power
®
enabled office equipment may
Over its lifetime, ENERGY STAR
®
qualified equipment in a single home
office (e.g., computer, monitor, printer, and fax) can save enough
electricity to light an entire home for more than 4 years.
Power management (“sleep settings”) on computers and monitors can
result in much savings annually.
Remember, saving energy prevents pollution
Because most computer equipment is left on 24 hours a day, power
management features are important for saving energy and are an easy way
to reduce air pollution. By using less energy, these products help lower
consumers’ utility bills, and prevent greenhouse gas emissions.
Table of Contents
Chapter 1 Getting Started .................................................................. 1-1
Getting the Computer Running ............................................. 1-2
Unpacking ........................................................................... 1-2
Using the Tether (Optional) ............................................... 1-3
Connecting to AC Power .................................................... 1-4
Turning On and Off the Computer ................................... 1-5
Taking a Look at the Computer ............................................. 1-7
Top-open Components ....................................................... 1-7
Rear Components ............................................................. 1-10
Right-Side Components .................................................... 1-11
Left-Side Components ...................................................... 1-13
Bottom Components ........................................................ 1-14
Chapter 2 Operating Your Computer ................................................ 2-1
Using the Keyboard ................................................................ 2-2
Typewriter Keys .................................................................. 2-2
Cursor-Control Keys ............................................................ 2-2
Numeric Keypad ................................................................. 2-3
Function Key s ...................................................................... 2-4
Fn Key .................................................................................. 2-4
Hot Keys .............................................................................. 2-4
Using the Touchpad ................................................................ 2-6
Configuring the Touchpad ................................................. 2-8
Using the Touchscreen (Optional) ......................................... 2-9
Using Multi-touch Gestures (Optional) ........................... 2-10
Using the Input Panel ........................................................... 2-12
Using the Quick Buttons ....................................................... 2-13
Using the DVD Drive ............................................................. 2-15
i
Inserting and Removing a Disc ........................................ 2-16
Using the Network Features ................................................ 2-18
Using the Modem ............................................................. 2-18
Using the LAN ................................................................... 2-19
Using the Wireless LAN .................................................... 2-19
Using the Bluetooth Feature ................................................ 2-22
Turning On/Off the Bluetooth Radio .............................. 2-22
Connecting to another Bluetooth Device ....................... 2-23
Using the Fingerprint Scanner ............................................. 2-25
Using the WWAN Feature (Optional) .................................. 2-28
Installing a SIM Card ......................................................... 2-28
Turning On/Off the WWAN Radio .................................. 2-29
Setting up a WWAN Connection ..................................... 2-29
Chapter 3 Managing Power ............................................................... 3-1
AC Adapter .............................................................................. 3-2
Battery Pack ............................................................................. 3-3
Charging the Battery Pack ................................................. 3-3
Initializing the Battery Pack ............................................... 3-4
Checking the Battery Level ................................................ 3-4
Replacing the Battery Pack ................................................ 3-5
Battery Low Signals and Actions ....................................... 3-7
Power Management ............................................................... 3-8
Hibernation ......................................................................... 3-9
Power-Saving Tips ................................................................. 3-10
Chapter 4 Expanding Your Computer ............................................... 4-1
Connecting a VGA or HDMI Display Monitor ....................... 4-2
Connecting a Serial Device ..................................................... 4-4
Connecting a USB Device ....................................................... 4-5
Connecting an eSATA Device ................................................. 4-6
Connecting an IEEE 1394 Device ............................................ 4-7
Connecting Audio Devices ..................................................... 4-8
Using Smart Cards ................................................................... 4-9
Using PC Cards ....................................................................... 4-10
Using ExpressCards ................................................................ 4-12
Using Storage Cards .............................................................. 4-14
ii
System Memory Upgrade ..................................................... 4-15
Replacing the Hard Disk Drive ............................................. 4-18
Installing a Secondary Battery Pack or Hard Disk Drive ..... 4-19
Chapter 5 Using BIOS Setup and System Recovery .......................... 5-1
BIOS Setup ............................................................................... 5-2
When and How to Use ....................................................... 5-2
Information Menu .............................................................. 5-3
Main Menu .......................................................................... 5-4
Advanced Menu .................................................................. 5-5
Security Menu ................................................................... 5-12
Boot Menu ........................................................................ 5-14
Exit Menu .......................................................................... 5-15
System Recovery .................................................................... 5-16
Chapter 6 Using Getac Software ....................................................... 6-1
Using G-Manager .................................................................... 6-2
Starting G-Manager ............................................................ 6-2
System Tab .......................................................................... 6-3
Battery Tab .......................................................................... 6-4
ECO Tab ............................................................................... 6-6
ECO Information ................................................................. 6-7
Light Sensor Tab ................................................................. 6-8
Antenna Tab ....................................................................... 6-9
Monitoring Tab ................................................................. 6-10
GPS Status Tab .................................................................. 6-12
Quick Button Definition Utility ............................................ 6-13
Chapter 7 Caring for the Computer ................................................... 7-1
Protecting the Computer ....................................................... 7-2
Using an Anti-Virus Strategy ............................................. 7-2
Using Windows Action Center ........................................... 7-2
Using the Cable Lock .......................................................... 7-3
Taking Care of the Computer ................................................ 7-4
Location Guidelines ............................................................ 7-4
General Guidelines ............................................................. 7-4
Cleaning Guidelines ............................................................ 7-5
Battery Pack Guidelines ...................................................... 7-5
iii
Touchscreen Guidelines ...................................................... 7-7
When Traveling ....................................................................... 7-8
Chapter 8 Troubleshooting ................................................................ 8-1
Preliminary Checklist ............................................................... 8-2
Solving Common Problems .................................................... 8-3
Battery Problems ................................................................ 8-3
Bluetooth Wireless Transmission Problems ...................... 8-3
Display Problems ................................................................. 8-4
DVD Drive Problems ........................................................... 8-5
Hardware Device Problems ................................................ 8-5
Hard Disk Drive Problems ................................................... 8-6
Keyboard, Mouse, and Touchpad Problems ..................... 8-6
LAN Problems ...................................................................... 8-7
Power Management Problems .......................................... 8-7
Software Problems ............................................................. 8-8
Sound Problems .................................................................. 8-8
Startup Problems ................................................................ 8-9
WLAN Problems ................................................................ 8-10
Other Problems ................................................................. 8-11
Resetting the Computer ....................................................... 8-12
Appendix A Specifications .................................................................... A-1
Appendix B Regulatory Information ................................................... B-1
On the Use of the System ....................................................... B-2
Class B Regulations ............................................................. B-2
Safety Notices ..................................................................... B-3
On the Use of the RF Device .................................................. B-6
USA and Canada Safety Requirements and Notices ........ B-6
European Union CE Marking and Compliance Notices .... B-9
iv
Chapter 1
Getting Started
Congratulations on purchasing this rugged computer.
This chapter first tells you step by step how to get the computer up and
running. Then, you will find a section briefly introducing the external
components of the computer.
Getting Started 1-1
Getting the Computer Running
This section guides you through the procedures for getting the computer
ready for operation.
Unpacking
After unpacking the shipping carton, you should find these standard items:
Rugged computer
Accessories:
AC adapter
AC power cord
Driver disc
Document(s)
Stylus and tether (depending on your model)
Inspect all the items. If any item is damaged or missing, notify your dealer
immediately.
Keep the shipping carton and packing materials in case you need to ship or
store the computer in the future.
Getting Started
1-2
Using the Tether (Optional)
A tether is provided for attaching the stylus to your computer.
1. Insert one of the tether’s loop ends through the hole of the stylus (as
indicated by
(as indicated by
below). Then, insert the other end through the first loop
below) and pull it tight.
2. Insert the other loop end to the tether hole on the computer (as
indicated by
indicated by
below). Then, insert the stylus end through the loop (as
below) and pull it tight.
Getting Started 1-3
Connecting to AC Power
The computer operates either on the external AC power or internal battery
power. It is suggested that you use AC power when you start up the
computer for the very first time.
CAUTION: Use only the AC adapter included with your computer. Using
other AC adapters may damage the computer.
1. Plug the DC cord of the AC adapter to the power connector of the
computer (
2. Plug the female end of the AC power cord to the AC adapter and the
male end to an electrical outlet (
).
).
3. When the AC adapter is connected, power is being supplied from the
electrical outlet to the AC adapter and onto your computer. Now, you
are ready to turn on the computer.
Getting Started
1-4
CAUTION:
When you disconnect the AC adapter, disconnect from the electrical
outlet first and then from the computer. A reverse procedure may
damage the AC adapter or the computer.
When unplugging the connector, always hold the plug head. Never pull
on the cord.
NOTE: When the AC adapter is connected, it also charges the battery pack.
For information on using battery power, see Chapter 3.
Turning On and Off the Computer
Turning On
1. Open the top cover by pulling the cover latch and lifting up the cover.
You can tilt the cover forward or backward for optimal viewing clarity.
Getting Started 1-5
2. Press the power button (
3. Each time the computer is turned on, it performs a Power-On Self Test
(POST), and the operating system such as Windows should start.
).
Turning Off
When you finish a working session, you can stop the system by turning off
the power or leaving it in Sleep or Hibernation mode:
To... Do this...
Power off
(Shutdown)
Sleep Press the power button* or use the Windows Start menu
Use the Windows Start menu in the lower left and follow
the shutdown procedure.
to put the computer in Sleep mode.
Hibernate Use the Windows Start menu to put the computer in
Hibernation mode. (See “Hibernation” in Chapter 3 for
more information.)
* “Sleep” is the default setting of the power button. You may change what
the power button does in Windows Control Panel.
Getting Started
1-6
Taking a Look at the Computer
NOTE: Depending on the model you purchased, the appearance of your
computer may not be exactly the same as those shown in this manual.
CAUTION: You need to open the protective covers to access the connectors
or devices inside. When not accessing a connector or device, make sure to
close the cover completely for water-, dust-, and fire-proof integrity of your
computer. (Engage the locking mechanism if existing.)
Top-open Components
Getting Started 1-7
Ref Component Description See Also
Top Cover Latch Locks the top cover. P. 1-5
Camera Lens
(optional)
LCD Screen Displays the output of the computer. May
Indicators
HDD Heater
(optional)
Hard Disk
Drive
Card
Reader
Caps Lock
Num Lock Lights green when Num Lock is on. P. 2-3
Fingerprint
Scanner
Microphone Receives sound and voice for the
Keyboard Serves as the data input device of the
Allows you to use the camera function.
P. 2-9
include the optional touchscreen feature.
Lights amber when the optional hard disk
drive heater is on.
Blinks green when the computer is
accessing the hard disk.
Blinks green when the computer is
accessing the storage card.
Lights green when Caps Lock is on. P. 2-3
Serves as the fingerprint verification,
preventing unauthorized access to your
computer.
computer.
computer.
P. 8-9
P. 4-14
P. 2-29
P.2-2
Getting Started
1-8
Indicators
Power Lights green when the computer is on. P. 1-5
Lights amber when the computer is in
Sleep mode.
Ref Component Description See Also
Battery
Charge
Wireless
LAN
Bluetooth
WWAN
Quick Buttons P. 2-13
P1 Toggles Blackout mode on or off. (The
Power Button Turns the power on or off (Sleep mode by
Lights green when the battery is fully
charged.
Lights amber when the battery is being
charged.
Blinks amber when the battery’s capacity
is below 10 %.
Lights green when the wireless LAN radio
is on.
Lights green when the Bluetooth radio is
on.
Lights green when the WWAN radio is on. P. 2-29
function can be redefined.)
Brings up the ECO menu for selecting a
power profile when using battery power.
Toggles the sunlight-readable mode on or
off.
Enables or disables the light sensor.
default).
P. 3-3
P. 3-7
P. 2-19
P. 2-22
P. 1-5
Touchpad Serves as the pointing device of the
Strap Holder Two buckles hold the shoulder strap.
Handle Provides a convenient way to carry the
computer.
computer.
Getting Started 1-9
P. 2-6
Rear Components
Ref Component Description See Also
1-10
HDMI
Connector
USB 2.0 Port Connects a USB device, such as a USB flash
WLAN Passthrough
Connector
(optional)
WWAN Passthrough
Connector
(optional)
Docking
Connector
VGA Connector Connects an external display monitor. P. 4-2
Getting Started
Connects a HDMI (High-Definition
Multimedia Interface) monitor or TV set.
disk, printer, digital camera, joystick, and
more.
Connects the external antenna for WLAN
(wireless local area network) connectivity.
NOTE: Must be connected via docking.
Connects the external antenna for WWAN
(wide area network) transmission.
NOTE: Must be connected via docking.
Connects to the Vehicle Dock (purchased
separately).
P. 4-2
P. 4-5
Ref Component Description See Also
Serial
Connector
Power
Connector
Kensington
Lock
Connects a serial device. The left one is
COM1 and the right one is COM2.
Connects the AC adapter. P. 1-3
Locks the computer to a stationary object
for security.
Right-Side Components
P. 4-4
P. 7-2
Ref Component Description See Also
PC Card Slot Accepts a PC card for additional functions.
SIM Card Slot Accepts a SIM card for models having the
There are two slots.
WWAN module.
NOTE: The slot still exists but cannot be
used for models without the WWAN
module.
Getting Started 1-11
P. 4-9
Ref Component Description See Also
RJ-45
Connector
RJ-11
Connector
Stylus
(optional)
Tether Hole Stylus tethered to this hole. P. 1-3
Hard Disk
Drive
MMC/SD Card
Reader
USB 3.0 Port Connects a USB device, such as a USB flash
RF (radio
frequency)
Switch
Connects the LAN cable. The left one is
LAN1 and the right one is LAN2.
Connects the telephone line. P. 2-18
Serves as the input device by tapping on the
touchscreen to make selections and enter
information.
Inside is the hard disk drive.
Accepts a MultiMediaCard (MMC) or Secure
Digital (SD) card for removable storage
media.
disk, printer, digital camera, joystick, and
more.
Serves as the master on/off control of the RF
radio.
When set to OFF, all wireless modules (such
as WLAN, Bluetooth, and WWAN) cannot be
used. When set to ON, individual settings of
the module work.
P. 2-18
P. 2-9
P. 4-14
P. 4-5
P. 2-19
P. 2-22
P. 2-29
1-12
Mini IEEE 1394
Port
Audio Output
Connector
Microphone
Connector
Getting Started
Connects an IEEE 1394 device such as a
scanner, printer, DVCAM, and VCR.
Connects a set of headphones or external
speakers with amplifier.
Connects an external microphone. P. 4-8
P. 4-7
P. 4-8
Ref Component Description See Also
eSATA II /USB
3.0 Combo
Port
GPS Passthrough
Connector
(optional)
Connects an eSATA device such as an
external hard drive or optical drive.
Can also function as a USB port. P. 4-5
Connects to the external antenna for GPS
signal reception.
Left-Side Components
P. 4-6
Ref Component Description See Also
ExpressCard
Slot
Smart Card
Reader
Accepts an ExpressCard/34 or
ExpressCard/54 for additional functions.
Accepts a smart card for additional security
feature.
Getting Started 1-13
P. 4-12
P. 4-9
Ref Component Description See Also
Super Multi
Drive
Battery Pack Supplies power to your computer when
Accepts a compact disc for installing or
loading software, accessing data, and
playing music/video.
Can be replaced by a secondary hard disk
drive or battery pack (purchased
separately).
external power is not connected.
Bottom Components
P. 2-15
P. 4-19
P. 3-3
Ref Component Description See Also
Stereo Speaker Sends out sound and voice from the
1-14
Memory Slots Inside are the memory slots for expanding
Getting Started
computer.
the memory size of your computer.
P. 4-15
Chapter 2
Operating Your
Computer
This chapter provides information about the use of the computer.
If you are new to computers, reading this chapter will help you learn the
operating basics. If you are already a computer user, you may choose to read
only the parts containing information unique to your computer.
CAUTION:
Do not expose your skin to the computer when operating it in a very
hot or cold environment.
The computer can get uncomfortably warm when you use it in high
temperatures. As a safety precaution in such a circumstance, do not
place the computer on your lap or touch it with your bare hands for
extended periods of time. Prolonged body contact can cause discomfort
and potentially a burn.
Operating Your Computer 2-1
Using the Keyboard
Your keyboard has all the standard functions of a full-sized computer
keyboard plus an Fn key added for specific functions.
The standard functions of the keyboard can be further divided into four
major categories:
Typewriter keys
Cursor-control keys
Numeric keys
Function keys
Typewriter Keys
Typewriter keys are similar to the keys on a typewriter. Several keys are
added such as the Ctrl, Alt, Esc, and lock keys for special purposes. When the
lock keys (Caps Lock and Num Lk) are pressed, their corresponding indicators
light up.
The Control (Ctrl) / Alternate (Alt) key is normally used in combination with
other keys for program-specific functions. The Escape (Esc) key is usually
used for stopping a process. Examples are exiting a program and canceling a
command. The function depends on the program you are using.
Cursor-Control Keys
Cursor-control keys are generally used for moving and editing purposes.
NOTE: The word “cursor” refers to the indicator on the screen that lets you
know exactly where on your screen anything you type will appear. It can
take the form of a vertical or horizontal line, a block, or one of many other
shapes.
Operating Your Computer
2-2
Numeric Keypad
A 15-key numeric keypad is embedded in the typewriter keys as shown next:
Numeric keys facilitate entering of numbers and calculations. When Num
Lock is on, the numeric keys are activated; meaning you can use these keys
to enter numerals.
Operating Your Computer 2-3
Function Keys
On the top row of the keys are the function keys: F1 to F12. Function keys
are multi-purpose keys that perform functions defined by individual
programs.
Fn Key
The Fn key, at the lower left corner of the keyboard, is used with another
key to perform the alternative function of a key. The letter “Fn” and the
alternative functions are identified by the color of blue on the keytop. To
perform a desired function, first press and hold Fn, then press the other key.
Hot Keys
Hot keys refer to a combination of keys that can be pressed any time to
activate special functions of the computer. Most hot keys operate in a cyclic
way. Each time a hot key combination is pressed, it shifts the corresponding
function to the other or next choice.
You can easily identify the hot keys with the icons imprinted on the keytop.
The hot keys are described next.
Key Description
Switches the keyboard backlight on and off (option).
Switches the wireless LAN radio off or on.
Decreases the sound volume.
Increases the sound volume.
Operating Your Computer
2-4
Key Description
Switches the display output to one of the following
when an external monitor is connected through the
VGA port.
Decreases the LCD brightness.
The LCD still has 2 nits brightness when you reach the
lowest level.
Increases the LCD brightness.
Switches the touchscreen on and off (option).
Switches the touchpad off and on.
Switches the system sound output off (mute) and on.
Switches the display on and off.
Serves as the sleep button that you can define with
Windows’ Power Options.
Windows Keys
The keyboard has two keys that perform Windows-specific functions:
Windows Logo key and
The
software-specific functions when used in combination with other keys. The
your Windows manual for more information.)
Windows Logo key opens the Start menu and performs
Application key usually has the same effect as a right mouse click. (See
Application key.
Operating Your Computer 2-5
Using the Touchpad
CAUTION: Do not use a sharp object such as a pen on the touchpad. Doing
so may damage the touchpad surface.
NOTE: For optimal performance of the touchpad, keep your fingers and the
pads clean and dry. When tapping on the pad, tap lightly. Do not use
excessive force.
The touchpad is a pointing device that allows you to communicate with the
computer by controlling the location of the pointer on the screen and
making selection with the buttons.
The touchpad consists of a rectangular pad (work surface) and a left and
right buttons. To use the touchpad, place your forefinger or thumb on the
pad. The rectangular pad acts like a miniature duplicate of your display. As
you slide your fingertip across the pad, the pointer (also called cursor) on the
screen moves accordingly. When your finger reaches the edge of the pad,
simply relocate yourself by lifting the finger and placing it on the other side
of the pad.
Here are some common terms that you should know when using the
touchpad:
Operating Your Computer
2-6
Term Action
Point Move your finger on the pad until the cursor points to
the selection on the screen.
Click Press and release the left button.
–or–
Tap gently anywhere on the pad.
Double-click Press and release the left button twice in quick
succession.
–or–
Tap twice on the pad rapidly.
Drag and
drop
Press and hold the left button, then move your finger
until you reach your destination (drag). Finally, release
the button (drop) when you finish dragging your
selection to the destination. The object will drop into
the new location.
–or–
Gently tap twice on the pad and on the second tap,
keep your finger in contact with the pad. Then, move
your finger across the pad to drag the selected object to
your destination. When you lift your finger from the
pad, the selected object will drop into place.
Scroll To scroll is to move up and down or left and right in the
working area on the screen.
To move vertically, place your finger on the right or left
edge of the pad and slide your finger up and down
along the edge. To move horizontally, place your finger
on the top or bottom edge of the pad and slide your
finger left and right.
This function works only after you install the touchpad
driver supplied with the computer and configure the
touchpad to enable the function. It may not work for all
applications.
Operating Your Computer 2-7
TABLE NOTE: If you swap the left and right buttons, “tapping” on the
touchpad
be valid.
as an alternative method of pressing the left button will no longer
Configuring the Touchpad
You may want to configure the touchpad to suit your needs. For example, if
you are a left-handed user, you can swap the two buttons so that you can
use the right button as the left button and vice versa. You can also change
the size of the on-screen pointer, the speed of the pointer, and so on.
To configure the touchpad, go to Control Panel Mouse Properties.
Operating Your Computer
2-8
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