Getac Technology 304 Users manual
B300
USER’S MANUAL
Rugged Mobile Computing Solutions
April 2009
TRADEMARKS
The Bluetooth® word mark and logos are registered trademarks owned by
Bluetooth SIG, Inc.
All other brand and product names are trademarks or registered trademarks
of their respective owners.
NOTE
The information in this manual is subject to change without notice.
ENERGY STAR® is a government program that offers businesses and
consumers energy-efficient solutions, making it easy to save money while
protecting the environment for future generations.
Please reference ENERGY STAR® related information from
www.energystar.gov.
As an ENERGY STAR® Partner, MiTAC Technology Corporation has
determined that this product meets the ENERGY STAR® guidelines for
energy efficiency.
An ENERGY STAR® qualified computer uses 70 % less electricity than
computers without enabled power management features.
Earning the ENERGY STAR®
When every home office is powered by equipment that has earned the
ENERGY STAR®, the change will keep over 289 billion pounds of
greenhouse gases out of the air.
If left inactive, ENERGY STAR
mode and may use 15 watts or less. New chip technologies make power
management features more reliable, dependable, and user-friendly than
even just a few years ago.
Spending a large portion of time in low-power mode not only saves
energy, but helps equipment run cooler and last longer.
Businesses that use ENERGY STAR
realize additional savings on air conditioning and maintenance.
®
qualified computers enter a low-power
®
enabled office equipment may
Over its lifetime, ENERGY STAR
®
qualified equipment in a single home
office (e.g., computer, monitor, printer, and fax) can save enough
electricity to light an entire home for more than 4 years.
Power management (“sleep settings”) on computers and monitors can
result in much savings annually.
Remember, saving energy prevents pollution
Because most computer equipment is left on 24 hours a day, power
management features are important for saving energy and are an easy way
to reduce air pollution. By using less energy, these products help lower
consumers’ utility bills, and prevent greenhouse gas emissions.
Table of Contents
Chapter 1 Getting Started .................................................................. 1-1
Getting the Computer Running ............................................. 1-2
Unpacking ........................................................................... 1-2
Connecting to AC Power .................................................... 1-2
Opening the Cover ............................................................. 1-4
Turning On and Off the Computer ................................... 1-5
Taking a Look at the Computer ............................................. 1-6
Front Components .............................................................. 1-6
Rear Components ............................................................... 1-7
Right-Side Components ...................................................... 1-8
Left-Side Components ...................................................... 1-10
Bottom Components ........................................................ 1-11
Top-open Components ..................................................... 1-12
Closing Connector Covers ................................................ 1-15
Chapter 2 Operating Your Computer ................................................ 2-1
Starting and Stopping the Computer .................................... 2-2
Starting the Computer ....................................................... 2-2
Stopping the Computer ..................................................... 2-2
Using the Internal Keyboard .................................................. 2-4
Typewriter Keys .................................................................. 2-4
Cursor-Control Keys ............................................................ 2-4
Numeric Keypad ................................................................. 2-5
Function Keys ...................................................................... 2-6
Fn Key .................................................................................. 2-6
Hot Keys .............................................................................. 2-6
Using the Touchpad ................................................................ 2-9
Configuring the Touchpad ............................................... 2-11
Using the Touchscreen (Optional) ....................................... 2-12
Using the Quick Buttons ....................................................... 2-14
Using the Hard Disk Drive .................................................... 2-16
Installing a Second Hard Disk Drive (Optional) .............. 2-16
Using the Optical Drive (Optional) ...................................... 2-18
Inserting and Removing a Disc ........................................ 2-19
Using the Video Features ..................................................... 2-21
Configuring the Display Modes ....................................... 2-21
Using the Audio Features ..................................................... 2-22
Connecting Audio Devices ............................................... 2-23
Using the Communication Features .................................... 2-24
Using the Modem ............................................................. 2-24
Using the LAN ................................................................... 2-25
Using the Wireless LAN .................................................... 2-26
Using the
Bluetooth
®
Feature .......................................... 2-29
Using the 3G Feature (Optional) ..................................... 2-34
Using the Fingerprint Sensor ............................................... 2-38
Enrolling Fingerprints ....................................................... 2-40
Changing the Settings ...................................................... 2-42
Chapter 3 Managing Power ............................................................... 3-1
AC Adapter .............................................................................. 3-2
Battery Pack ............................................................................. 3-3
Charging the Battery Pack ................................................. 3-3
Initializing the Battery Pack ............................................... 3-4
Checking the Battery Level ................................................ 3-5
Replacing the Battery Pack ................................................ 3-6
Installing a Second Battery Pack (Optional) ..................... 3-7
Battery Low Signals and Actions ..................................... 3-10
Power Management ............................................................. 3-11
Hibernation ....................................................................... 3-12
Power-Saving Tips ................................................................. 3-13
Chatper 4 Expanding Your Computer ............................................... 4-1
Connecting an External Monitor ........................................... 4-2
Connecting a Serial Device ..................................................... 4-4
Connecting a USB Device ....................................................... 4-5
Connecting an IEEE 1394 Device ............................................ 4-6
Using Smart Cards (Optional) ................................................. 4-7
Inserting and Removing a Smart Card .............................. 4-7
Using PC Cards ......................................................................... 4-8
Inserting and Removing a PC Card .................................... 4-8
Using ExpressCards (Optional) ............................................. 4-10
ExpressCard Type .............................................................. 4-10
Inserting and Removing an ExpressCard ......................... 4-11
Using the Card Reader .......................................................... 4-12
Using the Port Replicator (Optional) ................................... 4-14
System Memory Upgrade ..................................................... 4-15
Chapter 5 Using BIOS Setup and System Recovery .......................... 5-1
BIOS Setup ............................................................................... 5-2
When to Use........................................................................ 5-2
Starting BIOS Setup ............................................................ 5-2
Information Menu .............................................................. 5-4
Main Menu .......................................................................... 5-5
Advanced Menu .................................................................. 5-6
Security Menu ..................................................................... 5-7
Boot Menu .......................................................................... 5-9
Exit Menu .......................................................................... 5-10
System Recovery .................................................................... 5-11
Chapter 6 Using the TPM and P1 Utility ............................................ 6-1
Using TPM (Trusted Platform Module) .................................. 6-2
P1 Quick Launch Key Utility ................................................... 6-3
Chapter 7 Caring for the Computer ................................................... 7-1
Protecting the Computer ....................................................... 7-2
Using the Windows Security Center .................................. 7-2
Using the Cable Lock .......................................................... 7-3
Taking Care of the Computer ................................................ 7-4
Location Guidelines ............................................................ 7-4
General Guidelines ............................................................. 7-4
Cleaning Guidelines ............................................................ 7-5
Battery Pack Guidelines ...................................................... 7-5
Touchscreen Guidelines ...................................................... 7-6
When Traveling ....................................................................... 7-8
Chapter 8 Troubleshooting ................................................................ 8-1
Preliminary Checklist ............................................................... 8-2
Solving Common Problems .................................................... 8-3
Battery Problems ................................................................ 8-3
Bluetooth
Display Problems ................................................................. 8-4
ExpressCard Problems ......................................................... 8-5
Hardware Device Problems ................................................ 8-5
Hard Disk Drive Problems ................................................... 8-5
Keyboard, Mouse, and Touchpad Problems ..................... 8-6
LAN Problems ...................................................................... 8-6
WLAN Problems .................................................................. 8-7
Modem Problems ................................................................ 8-8
Optical Drive Problems ....................................................... 8-8
PC Card Problems ................................................................ 8-9
Power Management Problems ........................................ 8-10
Software Problems ........................................................... 8-11
Sound Problems ................................................................ 8-11
Startup Problems .............................................................. 8-12
Other Problems ................................................................. 8-12
Resetting the Computer ....................................................... 8-13
Wireless Transmission Problems ...................... 8-3
Appendix A Specifications .................................................................... A-1
Appendix B Regulatory Information ................................................... B-1
On the Use of the System ....................................................... B-2
Class B Regulations ............................................................. B-2
Safety Notices ..................................................................... B-3
On the Use of the RF Device .................................................. B-6
USA and Canada Safety Requirements and Notices ........ B-6
European Union CE Marking and Compliance Notices .... B-9
Chapter 1
Getting Started
Congratulations on purchasing this rugged computer.
This chapter first tells you step by step how to get the computer up and
running. Then, you will find a section briefly introducing the external
components of the computer.
Getting the Computer Running
This section guides you through the procedures for getting the computer
ready for operation.
Unpacking
After unpacking the shipping carton, you should find these standard items:
Rugged computer
Accessories:
AC adapter
AC power cord
Touchscreen pen (depending on your model)
Inspect all the items. If any item is damaged or missing, notify your dealer
immediately.
Keep the shipping carton and packing materials in case you need to ship or
store the computer in the future.
Connecting to AC Power
The computer operates either on the external AC power or internal battery
power. It is suggested that you use AC power when you start up the
computer for the very first time.
1. Make sure that the computer is turned off.
2. Plug the DC cord of the AC adapter to the power connector of the
computer ().
3. Plug the female end of the AC power cord to the AC adapter and the
male end to an electrical outlet ().
4. When the AC adapter is connected, power is being supplied from the
electrical outlet to the AC adapter and onto your computer. Now, you
are ready to turn on the computer.
5. When the AC adapter is connected, it also charges the battery pack. The
Battery Charge Indicator on the computer glows amber to indicate that
charging is in progress. When the battery is fully charged, the Battery
Charge Indicator ( ) glows green. (For information on using battery
power, see Chapter 3.)
Opening the Cover
Open the top cover by pushing on the cover latch () and lifting up the
cover (). You can tilt the cover forward or backward for optimal viewing
clarity.
Turning On and Off the Computer
Turning On
1. Make sure that the computer is connected to AC power or battery is fully
charged.
2. Open the top cover
3. Press the power button (
4. Each time the computer is turned on, it performs a Power-On Self Test
(POST), and the operating system such as Windows should start.
).
Turning Off
To turn off the computer power, use the “Shut Down” command of your
operating system.
Ref
Component
Description
See Also
Top Cover Latch
Locks the top cover.
P. 1-4
3G Antenna
Serves as the antenna for wireless
modem.
NOTE: For data transmission only.
P. 2-34
Handle
Provides a convenient way to carry the
computer anywhere.
Taking a Look at the Computer
Front Components
Ref
Component
Description
See Also
Power
Connector
Connects the AC adapter.
P. 1-2
USB Port
Connects a USB device, such as a USB flash
disk, printer, digital camera, joystick, and
more.
P. 4-5
Expansion Bus
Connector
Connects to a Port Replicator.
P. 4-14
VGA Connector
Connects an external display monitor.
P. 4-2
Serial
Connector
Connects a serial mouse or serial
communication device.
P. 4-4
Kensington
Lock
Locks the computer to a stationary object
for security.
P. 7-3
Rear Components
Ref
Component
Description
See Also
Expansion Card
Slot
Depending on your model, the expansion
card slot can be any of the following:
ExpressCard
Slot
Accepts an ExpressCard/34 or
ExpressCard/54 for additional functions.
P. 4-10
PCMCIA Slot
Accepts a PC card for additional functions.
P. 4-8
Mini IEEE 1394
Port
Connects an IEEE 1394 device such as a
scanner, printer, DVCAM, VCR, and more.
P. 4-6
RF
On/Off Switch
Serves as the master control that turns the
wireless LAN radio,
Bluetooth
radio, and
WWAN on/off.
P. 2-27,
2-29,
2-34
Right-Side Components
Ref
Component
Description
See Also
Card Reader
Accepts a MultiMediaCard (MMC), Secure
Digital (SD), Memory Stick (MS) or
Memory Stick PRO (MS PRO) card for
removable storage media.
P. 4-12
RJ-11 Connector
Connects the telephone line.
P. 2-24
Hard Disk Drive
Compartment
Inside is the hard disk drive.
P. 2-16
USB Ports
Each of the two ports connects a USB
device, such as a USB flash disk, printer,
digital camera, joystick, and more.
P. 4-5
Expansion Card
Slot
Depending on your model, the expansion
card slot can be any of the following:
Smart Card
Reader
Accepts a smart card for additional
security feature.
P. 4-7
PCMCIA Slot
Accepts a PC card for additional functions.
P. 4-8
GPS Antenna
pass-through
Connector
Connects to the optional antenna for GPS
receiver. (You need to install third-party
GPS navigation software to take
advantage of the GPS feature.)
Audio Output
Connector
Connects a set of headphones, external
speakers with amplifier, or an audio
recording device.
P. 2-23
Microphone
Connector
Connects an external microphone.
P. 2-23
RJ-45 Connector
Connects the LAN cable.
P. 2-25
Ref
Component
Description
See Also
Battery Pack
Supplies power to your computer when
external power is not connected.
P. 3-3
Media Bay
Depending on your model, the media bay
may contain any of the following:
Combo Drive/
DVD Dual Drive/
Super Multi
Drive
Accepts a compact disc for installing or
loading software, accessing data, and
playing music/video.
P. 2-18
Secondary
Battery Pack
Supplies power to your computer when
external power is not connected.
P. 3-7
Secondary Hard
Disk Drive
Inside is the hard disk drive.
P. 2-16
Left-Side Components
Ref
Component
Description
See Also
Memory Slots
Inside are the memory slots for expanding
the memory size of your computer.
P. 4-15
Bottom Components
Ref
Component
Description
See Also
LCD Screen
Displays the output of the computer. May
include the optional touchscreen feature.
P. 2-21
Top-open Components
Ref
Component
Description
See Also
Quick Buttons
P1
Turns off/on the LCD display and LED
indicators, or
User customized program quick launch
key.
NOTE: The function of P1 quick button
depends on your setting in BIOS Setup
program under the Advanced menu (see
chapter 5 for details).
P. 2-14
P. 6-3
Enables/disables power saving when using
battery power.
P. 2-14
Lights green when power saving mode is
ON.
Enables/disables sunlight readable display.
P. 2-14
Lights green when sunlight readable
mode is ON.
Enables/disables light sensor.
P. 2-14
Lights green when light sensor is ON.
Power Button
Turns the computer power ON and OFF.
P. 1-5
Touchscreen
Pen
Provides a convenient way to use the
touchscreen. Can be stretched for better
grip and handling.
P. 2-12
Touchpad
Serves as the pointing device of the
computer.
P. 2-9
Indicators
Show the current status of the computer’s
devices.
Hard Disk Drive
/ Optical Drive
Blinks green when computer is reading /
writing data to the hard disk or optical
drive.
P. 2-16
Ref
Component
Description
See Also
Card Reader
Blinks green when computer is reading /
writing data to the storage card.
P. 4-12
Caps Lock
Lights green when Caps Lock is on.
P. 2-5
Num Lock / HDD
Heater
Lights green when Num Lock is on.
P. 2-27
Lights amber when optional hard disk
heater is on (temperature is lower than
5oC when booting your computer).
Microphone
Receives sound and voice for the
computer.
P. 2-22
Keyboard
Serves as the data input device of the
computer.
P.2-4
Fingerprint
Sensor
Serves as the fingerprint verification,
preventing unauthorized access to your
computer.
P. 2-38
Stereo Speaker
Sends out sound and voice from the
computer.
P. 2-22
Indicators
Show the current status of the computer’s
devices.
Power
Lights green when computer is on.
P. 1-5
Blinks green when computer is on Sleep
mode.
Battery Charge
Lights green when the battery is fully
charged.
P. 3-3
Lights amber when the battery is being
charged.
Blinks red when the battery’s capacity is
below 10 %.
Blinks amber when the battery is in an
abnormal condition.
Ref
Component
Description
See Also
WLAN
Lights green when WLAN is on.
P. 2-27
Bluetooth
Lights green when Bluetooth is on.
P. 2-29
3G
Lights green when 3G is on.
P. 2-34
Closing Connector Covers
It is important to close the connector covers completely to ensure the
waterproof integrity. When closing the covers, push the four corners and
make sure that the cover fits in completely.
Chapter 2
Operating Your
Computer
This chapter provides information about the use of the computer.
If you are new to computers, reading this chapter will help you learn the
operating basics. If you are already a computer user, you may choose to read
only the parts containing information unique to your computer.
To stop in
this mode...
Do this...
To start up or
resume again
Off
Click Start Shut Down … This can
prevent loss of unsaved data or damage
to your software programs.
If the system is locked up because of
hardware or software problems, press the
power button to turn off the computer.
Press the power
button.
Sleep
Depending on your settings in Windows,
you can place the computer in Sleep
mode by:
Closing the display cover
Press any key.
Starting and Stopping the
Computer
There are a number of ways to start and stop the computer.
Starting the Computer
You always start the computer using the power button.
A computer starts up with an operating system (OS) existing on the storage
device such as the hard disk. The computer will automatically load the OS
after you turn it on. This process is called booting.
Stopping the Computer
When you finish a working session, you can stop the computer by turning
off the power or leaving the computer in Sleep or Hibernation mode:
To stop in
this mode...
Do this...
To start up or
resume again
Pressing the Fn+F12 hot key
Pressing the power button
Hibernation
Depending on your settings in Windows,
you can place the computer in
Hibernation mode by:
Closing the display cover
Pressing the Fn+F12 hot key
Pressing the power button
Press the power
button.
If you choose to stop in Sleep or Hibernation mode, you can return to where
you left off the next time you start up the computer. (See “Power
Management” in Chapter 3 for more information.)
Using the Internal Keyboard
Your keyboard has all the standard functions of a full-sized computer
keyboard plus an Fn key added for specific functions.
The standard functions of the keyboard can be further divided into four
major categories:
Typewriter keys
Cursor-control keys
Numeric keys
Function keys
Typewriter Keys
Typewriter keys are similar to the keys on a typewriter. Several keys are
added such as the Ctrl, Alt, Esc, and lock keys for special purposes. When the
lock keys ( aps Lock and Num Lk) are pressed, their corresponding indicators
light up.
The Control (Ctrl) / Alternate (Alt) key is normally used in combination with
other keys for program-specific functions. The Escape (Esc) key is usually
used for stopping a process. Examples are exiting a program and canceling a
command. The function depends on the program you are using.
Cursor-Control Keys
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