Getac Technology 303 Users manual

User’s Manual

(November 2007)

TRADEMARKS The Bluetooth Bluetooth SIG, Inc. All other brand and product names are trademarks or registered trademarks of their respective owners.

NOTE The information in this manual is subject to change without notice.

word mark and logos are registered trademarks owned by

ENERGY STAR

is a government program that offers businesses and consumers energy-efficient solutions, making it easy to save money while protecting the environment for future generations.

Please reference ENERGY STAR

related information from

www.energystar.gov.

As an ENERGY STAR® Partner, MiTAC Technology Corporation has determined that this product meets the ENERGY STAR

guidelines for

energy efficiency.

An ENERGY STAR

qualified computer uses 70 % less electricity than

computers without enabled power management features.

Earning the ENERGY STAR®

z When every home office is powered by equipment that has earned the

ENERGY STAR greenhouse gases out of the air.

z If left inactive, ENERGY STAR

low-power mode and may use 15 watts or less. New chip technologies make power management features more reliable, dependable, and user-friendly than even just a few years ago.

, the change will keep over 289 billion pounds of

qualified computers enter a

z Spending a large portion of time in low-power mode not only saves

energy, but helps equipment run cooler and last longer.

z Businesses that use ENERGY STAR

enabled office equipment may

realize additional savings on air conditioning and maintenance.

z Over its lifetime, ENERGY STAR

qualified equipment in a single home office (e.g., computer, monitor, printer, and fax) can save enough electricity to light an entire home for more than 4 years.

z Power management (“sleep settings”) on computers and monitors can

result in much savings annually.

Remember, saving energy prevents pollution

Because most computer equipment is left on 24 hours a day, power management features are important for saving energy and are an easy way to reduce air pollution. By using less energy, these products help lower consumers’ utility bills, and prevent greenhouse gas emissions.

Table of Contents

Preface .....................................................................................vi

Chapter 1 Getting Started...................................................1-1

Getting the Computer Running ............................................ 1-2

Unpacking ........................................................................ 1-2

Connecting to AC Power ................................................. 1-2

Opening the Cover ........................................................... 1-4

Turning On and Off the Computer................................... 1-4

Taking a Look at the Computer............................................ 1-6

Right-Side Components ................................................... 1-6

Left-Side Components ..................................................... 1-8

Rear Components ............................................................. 1-9

Front Components.......................................................... 1-10

Bottom Components....................................................... 1-11

Top-open Components................................................... 1-12

Where to Go from Here...................................................... 1-15

Chapter 2 Operating Your Computer.................................2-1

Starting and Stopping the Computer .................................... 2-2

Starting the Computer ...................................................... 2-2

Stopping the Computer .................................................... 2-2

Using the Quick Buttons ...................................................... 2-4

Using the Internal Keyboard ................................................ 2-6

Typewriter Keys............................................................... 2-6

Cursor-Control Keys ........................................................ 2-7

Numeric Keypad .............................................................. 2-7

Function Keys .................................................................. 2-8

Fn Key.............................................................................. 2-8

Hot Keys .......................................................................... 2-8

Using the Touchpad ........................................................... 2-11

Configuring the Touchpad ............................................. 2-13

Using the Touchscreen (Optional) ..................................... 2-14

Using the Hard Disk Drive................................................. 2-16

Installing a Second Hard Disk Drive (Optional)............ 2-16

Using the Optical Drive (Optional) .................................... 2-18

Inserting and Removing a Disc ...................................... 2-19

Using the Video Features ................................................... 2-21

Configuring the Display Modes ..................................... 2-21

Using the Audio Features................................................... 2-22

Connecting Audio Devices ............................................ 2-23

Using the Communication Features ................................... 2-24

Using the Modem........................................................... 2-24

Using the LAN ............................................................... 2-25

Using the Wireless LAN ................................................ 2-26

Using the Bluetooth

Feature......................................... 2-29

Using the 3G Feature (Optional).................................... 2-34

Using the Fingerprint Sensor.............................................. 2-38

Enrolling Fingerprints .................................................... 2-40

Changing the Settings .................................................... 2-42

Chapter 3 Managing Power ................................................3-1

AC Adapter .......................................................................... 3-2

Battery Pack ......................................................................... 3-3

Charging the Battery Pack ............................................... 3-3

Initializing the Battery Pack............................................. 3-4

Checking the Battery Level.............................................. 3-4

Replacing the Battery Pack .............................................. 3-5

Installing a Second Battery Pack (Optional) .................... 3-6

Battery Low Signals and Actions..................................... 3-9

Power Management............................................................ 3-10

Hibernation..................................................................... 3-11

Power-Saving Tips ............................................................. 3-12

Chapter 4 Expanding Your Computer ...............................4-1

Connecting an External Monitor .......................................... 4-2

Connecting a Serial Device .................................................. 4-4

Connecting a USB Device.................................................... 4-5

Connecting an IEEE 1394 Device........................................ 4-6

Using Smart Cards (Optional).............................................. 4-7

Inserting and Removing a Smart Card ............................. 4-7

Using PC Cards .................................................................... 4-9

Inserting and Removing a PC Card.................................. 4-9

Using ExpressCards (Optional).......................................... 4-11

ExpressCard Type .......................................................... 4-11

Inserting and Removing an ExpressCard ....................... 4-11

Using the Card Reader ....................................................... 4-13

Using the Port Replicator (Optional).................................. 4-15

System Memory Upgrade................................................... 4-16

Chapter 5 Using BIOS Setup..............................................5-1

When and How to Use BIOS Setup ..................................... 5-2

When to Use..................................................................... 5-2

Starting BIOS Setup......................................................... 5-2

Moving Around and Making Selections .......................... 5-4

Information Menu ................................................................ 5-5

Main Menu ........................................................................... 5-6

Advanced Menu ................................................................... 5-7

Security Menu ...................................................................... 5-9

Boot Menu.......................................................................... 5-11

Exit Menu........................................................................... 5-12

When and How to Use the System Recovery Feature........ 5-13

When to Use................................................................... 5-13

Starting System Recovery .............................................. 5-13

Chapter 6 Using the TPM and P1 Utility............................6-1

Using TPM (Trusted Platform Module)............................... 6-2

P1 Quick Launch Key Utility............................................... 6-3

iii

Chapter 7 Caring for the Computer ...................................7-1

Protecting the Computer....................................................... 7-2

Using the Windows Security Center ................................ 7-2

Using the Cable Lock....................................................... 7-3

Taking Care of the Computer............................................... 7-4

Location Guidelines ......................................................... 7-4

General Guidelines........................................................... 7-4

Cleaning Guidelines ......................................................... 7-5

Battery Pack Guidelines................................................... 7-5

Touchscreen Guidelines ................................................... 7-6

When Traveling.................................................................... 7-8

Chapter 8 Troubleshooting.................................................8-1

Preliminary Checklist........................................................... 8-2

Solving Common Problems.................................................. 8-3

Battery Problems.............................................................. 8-4

Bluetooth Wireless Transmission Problems..................... 8-4

Display Problems ............................................................. 8-5

ExpressCard Problems ..................................................... 8-6

Hardware Device Problems.............................................. 8-6

Hard Disk Drive Problems ............................................... 8-6

Keyboard, Mouse, and Touchpad Problems .................... 8-7

LAN Problems ................................................................. 8-7

WLAN Problems.............................................................. 8-8

Modem Problems ............................................................. 8-9

Optical Drive Problems.................................................... 8-9

PC Card Problems .......................................................... 8-10

Power Management Problems........................................ 8-11

Software Problems ......................................................... 8-12

Sound Problems ............................................................. 8-12

Startup Problems ............................................................ 8-13

Other Problems............................................................... 8-13

Resetting the Computer...................................................... 8-14

Appendix A Specifications ...................................................A-1

Appendix B Regulatory Information ....................................B-1

On the Use of the System.....................................................B-2

Class B Regulations .........................................................B-2

Safety Notices ..................................................................B-3

On the Use of the RF Device................................................B-6

USA and Canada Safety Requirements and Notices........B-6

European Union CE Marking and Compliance Notices ..B-9

电子信息产品有毒有害物质或元素名称及含量标示....B-13

Preface

This manual contains information that will help you operate the computer. It is divided into 8 chapters and 2 appendices.

z Chapter 1, Getting Started, takes you through the process of setting

up the computer and identifying its external components.

z Chapter 2, Operating Your Computer, tells you how to use the

computer’s components and features.

z Chapter 3, Managing Power, provides information on power. z Chapter 4, Expanding Your Computer, provides information on

installing and using peripheral devices.

z Chapter 5, Using BIOS Setup, describes the BIOS Setup program

that configures the computer’s BIOS settings.

z Chapter 6, Using the TPM and P1 Utilities, describes how to use

TPM (Trusted Platform Module) and P1 quick launch key utilities.

z Chapter 7, Caring for the Computer, gives you tips in care and

maintenance.

z Chapter 8, Troubleshooting, gives solutions to common problems

you may encounter when using the computer.

z Appendix A, Specifications, gives a brief specification of the

computer.

z Appendix B, Regulatory Information, provides regulatory

statements and safety notices on your computer.

Notational Conventions

Throughout this manual, the following conventions are used to distinguish elements of text.

NOTE: identifies additional information that requires special attention. CAUTION: identifies important information that, if not followed, may result in loss of

data or damage to the computer.

Keyboard keys are shown in a bold typeset. For example:

Press the

Enter key to complete.

When keys are joined by a plus sign (+), press the first key, and, while keeping the first key down, press the remaining keys, finally release all the keys. When necessary, keys are also shown in graphics.

A title, command, setup item, or button that you can see on the screen is shown in boldface. A value or an option that you can select for a setup item is shown in italic. For example:

Select When I press the power button, set it to Shut down, and then click the Save changes button.

vii

Chapter 1

CHAPTER

Getting Started

Congratulations on purchasing this rugged computer.

This chapter first tells you step by step how to get the computer up and running. You will find instructions for these procedures:

z Unpacking

z Connecting to AC power

z Opening and closing the cover

z Turning on the computer

z Turning off the computer

Then, you will find a section briefly introducing the external components of the computer. And the last section navigates you to the information you may need after the computer is ready for use.

Getting Started 1-1

Getting the Computer Running

This section guides you through the procedures for getting the computer ready for operation.

Unpacking

After unpacking the shipping carton, you should find these standard items:

z Rugged computer

z Accessories:

− AC adapter

− AC power cord

− Touchscreen pen (depending on your model)

Inspect all the items. If any item is damaged or missing, notify your dealer immediately.

Keep the shipping carton and packing materials in case you need to ship or store the computer in the future.

Connecting to AC Power

The computer operates either on the external AC power or internal battery power. It is suggested that you use AC power when you start up the computer for the very first time.

CAUTION: Use only the AC adapter included with your computer. Using other AC

Getting Started 1-2

adapters may damage the computer.

1. Make sure that the computer is turned off.

2. Plug the DC cord of the AC adapter to the power connector of the

computer (n).

3. Plug the female end of the AC power cord to the AC adapter and the

male end to an electrical outlet (o).

4. Power is being supplied from the electrical outlet to the AC adapter

and onto your computer. Now, you are ready to turn on the computer.

5. When the AC adapter is connected, it also charges the battery pack.

The Battery Charge Indicator on the computer glows amber to indicate that charging is in progress. When the battery is fully charged, the Battery Charge Indicator (

) glows green. (For

information on using battery power, see Chapter 3.)

CAUTION:

z When you disconnect the AC adapter, disconnect from the electrical outlet first and

then from the computer. A reverse procedure may damage the AC adapter or the computer.

Getting Started 1-3

z When unplugging the connector, always hold the plug head. Never pull on the cord.

Opening the Cover

CAUTION: Be gentle when opening and closing the cover. Opening it vigorously or slamming it shut could damage the computer.

Open the top cover by pushing on the cover latch (n) and lifting up the cover (o). You can tilt the cover forward or backward for optimal viewing clarity.

Turning On and Off the Computer

Turning On

1. Make sure that the computer is connected to AC power or battery is

fully charged.

Getting Started 1-4

2. Press the power button ( ).

3. Each time the computer is turned on, it performs a Power-On Self

Test (POST), and the Windows operating system should start.

Turning Off

To turn off the computer power, use the “Shut Down” command of your operating system.

NOTE: There are other ways you can stop the computer so that you will be back to where you left off when you next turn on the computer. (See “Stopping the Computer” in

Getting Started 1-5

Chapter 2 for information.) CAUTION: If you have to turn the computer on again immediately after turning it off,

wait for at least five seconds. Turning the computer off and on rapidly can damage it.

Taking a Look at the Computer

This section identifies the external components of the computer and briefly describes the function of each component.

NOTE: Depending on the model you purchased, the appearance of your computer may not be exactly the same as those shown in this manual.

Right-Side Components

NOTE: You may need to open the covers to be able to see the right-side components.

Ref Component Description See Also

Expansion Card

Slot ExpressCard Slot

PCMCIA Slot

Getting Started 1-6

Depending on your model, the expansion card slot can be any of the following:

Accepts an ExpressCard/34 / ExpressCard/54 for additional functions.

Accepts a PC card for additional functions. P. 4-9

P. 4-11

Ref Component Description See Also

Mini IEEE 1394

Port RF (radio

frequency) On/Off

Switch Card Reader

RJ-11 Connector

Hard Disk Drive

Compartment USB Ports

Expansion Card

Slot Smart Card

Reader PCMCIA Slot GPS Antenna

pass-through Connector

(option)

Connects an IEEE 1394 device such as a scanner, printer, DVCAM, VCR, and more.

Serves as the master control that turns the

wireless LAN radio, Bluetooth radio, and

WWAN on/off.

Accepts a MultiMediaCard (MMC), Secure Digital (SD), Memory Stick (MS) or Memory Stick PRO (MS PRO) card for removable storage media.

Connects the telephone line. P. 2-24

Inside is the hard disk drive. P. 2-16

Each of the two ports connects a USB device, such as a USB flash disk, printer, digital camera, joystick, and more.

Depending on your model, the expansion card slot can be any of the following:

Accepts a smart card for additional security feature.

Accepts a PC card for additional functions. P. 4-9

Connects to the optional antenna for GPS receiver. (You need to install third-party GPS navigation software to take advantage of the GPS feature.)

P. 4-6

P. 2-27,

2-29, 2-34

P. 4-13

P. 4-5

P. 4-7

Audio Output

Connector

Microphone Connector

RJ-45 Connector

Connects a set of headphones, external speakers with amplifier, or an audio recording device.

Connects an external microphone. P. 2-23

Connects the LAN cable. P. 2-25

P. 2-23

Getting Started 1-7

Left-Side Components

NOTE: You may need to open the covers to be able to see the left-side components.

Ref Component Description See Also

Battery Pack

Media Bay

Combo Drive/ DVD Dual Drive/ Super Multi Drive

Secondary Battery Pack

Secondary Hard Disk Drive

Getting Started 1-8

Supplies power to your computer when external power is not connected.

Depending on your model, the media bay may contain any of the following:

Accepts a compact disc for installing or loading software, accessing data, and playing music/video.

Supplies power to your computer when external power is not connected.

Inside is the hard disk drive. P. 2-16

P. 3-3

P. 2-18

P. 3-6

Rear Components

NOTE: You may need to open the covers to be able to see the rear components.

Ref Component Description See Also

Power Connector

USB Port

Expansion Bus

Connector VGA Connector

Serial Connector

Kensington Lock

Getting Started 1-9

Connects the AC adapter. P. 1-2

Connects a USB device, such as a USB flash disk, printer, digital camera, joystick, and more.

Connects to a Port Replicator. P. 4-15

Connects an external display monitor. P. 4-2

Connects a serial mouse or serial communication device.

Locks the computer to a stationary object for security.

P. 4-5

P. 4-4

P. 7-3

Front Components

Ref Component Description See Also

Top Cover Latch

Handle

Locks the top cover. P. 1-4

Provides a convenient way to carry the computer anywhere.

Getting Started 1-10

Bottom Components

Ref Component Description See Also

Memory Slots

Getting Started 1-11

Inside are the memory slots for expanding the memory size of your computer.

P. 4-16

Top-open Components

Ref Component Description See Also

LCD Screen

Displays the output of the computer. May include the optional touchscreen feature.

P. 2-21

Getting Started 1-12

Ref Component Description See Also

Quick Buttons

Power Button

Touchscreen Pen

(Optional)

Touchpad

Turns off/on the LCD display and LED indicators, or User customized program quick launch key.

NOTE: The function of P1 quick button depends on your setting in BIOS Setup program under the Advanced menu (see chapter 5 for details).

Enables/disables power saving when using battery power.

Lights green when power saving mode is ON.

Enables/disables sunlight readable display.

Lights green when sunlight readable mode is ON.

Enables/disables light sensor.

Lights green when light sensor is ON.

Turns the computer power ON and OFF. P. 1-4

Provides a convenient way to use the touchscreen. Can be stretched for better grip and handling.

Serves as the pointing device of the computer. P. 2-11

P. 2-21

P. 6-3

P. 2-4

P. 6-2

P. 2-21

P. 2-14

Indicators

Hard Disk Drive / Optical Drive

Card Reader

Caps Lock Num Lock / HDD

Heater (option)

Getting Started 1-13

Show the current status of the computer’s devices.

Blinks green when computer is reading / writing data to the hard disk or optical drive.

Blinks green when computer is reading / writing data to the storage card.

Lights green when Caps Lock is on. P. 2-6

Lights green when Num Lock is on. P. 2-27

Lights amber when optional hard disk heater is on (temperature is lower than 5 booting your computer).

C when

P. 2-16

P. 4-13

Ref Component Description See Also

Microphone

Keyboard

Fingerprint

Sensor

Stereo Speaker

Indicators

Power

Battery Charge

WLAN

Receives sound and voice for the computer. P. 2-22

Serves as the data input device of the computer.

Serves as the fingerprint verification, preventing unauthorized access to your computer.

Sends out sound and voice from the computer. P. 2-22

Show the current status of the computer’s devices.

Lights green when computer is on.

Blinks green when computer is on Sleep mode.

Lights green when the battery is fully charged.

Lights amber when the battery is being charged.

Blinks red when the battery’s capacity is below 10 %.

Blinks amber when the battery is in an abnormal condition.

Lights green when WLAN is on. P. 2-27

P. 2-6

P. 2-38

P. 1-4

P. 3-3

Bluetooth 3G

Getting Started 1-14

Lights green when Bluetooth is on. P. 2-29

Lights green when 3G is on. P. 2-34

IMPORTANT: To ensure the waterproof integrity, close the connector covers completely. When closing the covers, push the four corners and make sure that the cover fits in completely.

Getting Started 1-15

Where to Go from Here

As your computer is ready for operation, you may want to do any of the following now:

For this purpose... Do this...

To know more about the computer... Go on to the next chapter.

To install the operating system if your dealer has not already done so...

To know more about the operating system...

To set a power-on password... Read the operating system manual.

To charge the battery pack for the first time...

See the operating system manual.

Read the operating system manual.

See “Charging the Battery Pack” in Chapter 3.

Getting Started 1-16

Chapter 2

CHAPTER

Operating Your Computer

This chapter provides information about the use of the computer.

If you are new to computers, reading this chapter will help you learn the operating basics. If you are already a computer user but are new to rugged computers, you may choose to read only the parts containing information unique to your computer.

Described in this chapter are the operating basics of these components / features:

z Starting and stopping the computer

z Quick buttons

z Keyboard

z Touchpad

z Touchscreen (option)

z Hard disk drive

z DVD drive

z Video features

z Audio features

z Communication features

z Fingerprint sensor

Operating Your Computer 2-1

Starting and Stopping the Computer

There are a number of ways to start and stop the computer.

Starting the Computer

You always start the computer using the power button ( ).

A computer starts up with an operating system (OS) existing on the storage device such as the hard disk. The computer will automatically load the OS after you turn it on. This process is called booting.

NOTE: An operating system is the platform for all your software application programs to run on. Your computer uses the Microsoft Windows Vista operating system.

Stopping the Computer

When you finish a working session, you can stop the computer by turning off the power or leaving the computer in Sleep or Hibernation mode:

To stop in

this mode...

Off Click Start Æ Shut Down … This can

prevent loss of unsaved data or damage to your software programs.

If the system is locked up because of hardware or software problems, press the power button to turn off the computer.

Sleep Depending on your settings in Windows,

you can place the computer in Sleep mode by:

• Closing the display cover

• Pressing the Fn+F12 hot key

• Pressing the power button

Operating Your Computer 2-2

Do this... To start up or

resume again

Press the power button.

To stop in

this mode...

Hibernation Depending on your settings in Windows,

you can place the computer in

Do this... To start up or

resume again

Press the power button.

Hibernation mode by:

• Closing the display cover

• Pressing the power button

If you choose to stop in Sleep or Hibernation mode, you can return to where you left off the next time you start up the computer. (See “Power Management” in Chapter 3 for more information.)

Operating Your Computer 2-3

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Getac Technology 303 Users manual

Specifications and Main Features

Frequently Asked Questions

User Manual