Getac Technology 300GOBI3 User Manual
B300
USER’S MANUAL
Rugged Mobile Computing Solutions
Sep. 2012
TRADEMARKS
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth
SIG, Inc.
All other brand and product names are trademarks or registered trademarks of their
respective owners.
NOTE
The information in this manual is subject to change without notice.
For the latest version of the manual, please visit the Getac website at www.getac.com.
ENERGY STAR® is a government program that offers businesses and consumers
energy-efficient solutions, making it easy to save money while protecting the
environment for future generations.
Please reference ENERGY STAR® related information from www.energystar.gov.
As an ENERGY STAR® Partner, Getac Technology Corporation has determined that
this product meets the ENERGY STAR® guidelines for energy efficiency.
An ENERGY STAR® qualified computer uses 70 % less electricity than computers
without enabled power management features.
Earning the ENERGY STAR®
When every home office is powered by equipment that has earned the ENERGY
STAR®, the change will keep over 289 billion pounds of greenhouse gases out
of the air.
If left inactive, ENERGY STAR
and may use 15 watts or less. New chip technologies make power management
features more reliable, dependable, and user-friendly than even just a few years
ago.
Spending a large portion of time in low-power mode not only saves energy,
but helps equipment run cooler and last longer.
Businesses that use ENERGY STAR
additional savings on air conditioning and maintenance.
®
qualified computers enter a low-power mode
®
enabled office equipment may realize
Over its lifetime, ENERGY STAR
®
qualified equipment in a single home office
(e.g., computer, monitor, printer, and fax) can save enough electricity to light
an entire home for more than 4 years.
Power management (“sleep settings”) on computers and monitors can result
in much savings annually.
Remember, saving energy prevents pollution
Because most computer equipment is left on 24 hours a day, power management
features are important for saving energy and are an easy way to reduce air pollution.
By using less energy, these products help lower consumers’ utility bills, and prevent
greenhouse gas emissions.
Table of Contents
Chapter 1 Getting Started ..................................................................................................... 1-1
Getting the Computer Running ......................................... 1-2
Unpacking ................................................................ 1-2
Using the Tether (Optional) ....................................... 1-3
Connecting to AC Power ............................................ 1-4
Turning On and Off the Computer ............................... 1-6
Taking a Look at the Computer ...................................... 1-8
Front Components ..................................................... 1-8
Rear Components ...................................................... 1-9
Right-Side Components ............................................. 1-10
Left-Side Components ............................................... 1-12
Top-open Components .............................................. 1-13
Bottom Components .................................................. 1-16
Chapter 2 Operating Your Computer .............................................................................. 2-1
Using the Keyboard ......................................................2-2
Typewriter Keys ........................................................2-2
Cursor-Control Keys ..................................................2-2
Numeric Keypad .......................................................2-3
Function Keys ..........................................................2-4
Fn Key ...................................................................2-4
Hot Keys ................................................................2-4
Windows Keys ..........................................................2-6
Using the Touchpad ......................................................2-7
Configuring the Touchpad ............................................2-9
i
Using the Touchscreen (Optional) ................................. 2-10
Using the Quick Buttons .............................................. 2-12
Using the DVD Drive .................................................. 2-14
Inserting and Removing a Disc .................................. 2-14
Using the Network Features .......................................... 2-17
Using the Modem ................................................... 2-17
Using the LAN ....................................................... 2-18
Using the Wireless LAN ........................................... 2-18
Using the Bluetooth Feature ......................................... 2-21
Turning On/Off the Bluetooth Radio ........................... 2-21
Connecting to another Bluetooth Device ....................... 2-22
Using the WWAN Feature (Optional) ............................ 2-24
Installing a SIM Card .............................................. 2-25
Turning On/Off the WWAN Radio .............................. 2-27
Using the Fingerprint Scanner ....................................... 2-28
Chapter 3 Managing Power ................................................................................................. 3-1
AC Adapter .................................................................3-2
Battery Pack ................................................................3-3
Charging the Battery Pack ..........................................3-3
Initializing the Battery Pack .........................................3-4
Checking the Battery Level .........................................3-5
Replacing the Battery Pack .........................................3-6
Battery Low Signals and Actions ..................................3-8
Power Management .......................................................3-9
Hibernation ............................................................. 3-10
Power-Saving Tips ...................................................... 3-11
Chapter 4 Expanding Your Computer ............................................................................. 4-1
Connecting a VGA or HDMI Display Monitor ......................4-2
Connecting a Serial Device.............................................4-4
Connecting a USB Device ..............................................4-5
Connecting an eSATA Device .........................................4-6
ii
Connecting an IEEE 1394 Device ....................................4-7
Connecting Audio Devices ..............................................4-8
Using Smart Cards .......................................................4-9
Using PC Cards......................................................... 4-10
Using ExpressCards (Optional) ..................................... 4-12
Using the MMC/SD Card Reader .................................. 4-14
System Memory Upgrade.............................................. 4-16
Installing a Secondary Battery Pack or Hard Disk Drive ..... 4-18
Chapter 5 Using BIOS Setup and System Recovery ................................................ 5-1
BIOS Setup .................................................................5-2
When and How to Use .............................................5-2
Information Menu ......................................................5-3
Main Menu ..............................................................5-4
Advanced Menu ........................................................5-5
Security Menu ........................................................ 5-12
Boot Menu ............................................................ 5-14
Exit Menu ............................................................. 5-15
Quick BIOS Settings ................................................... 5-17
System Recovery ........................................................ 5-18
Chapter 6 Using the TPM and P1 Utility .......................................................................... 6-1
Using TPM (Trusted Platform Module) ............................6-2
P1 Quick Button Definition Utility .....................................6-3
Chapter 7 Caring for the Computer.................................................................................. 7-1
Protecting the Computer .................................................7-2
Using an Anti-Virus Strategy .......................................7-2
Using Windows Action Center ......................................7-2
Using the Cable Lock ................................................7-3
Taking Care of the Computer .........................................7-4
Location Guidelines ....................................................7-4
General Guidelines ....................................................7-5
iii
Cleaning Guidelines ...................................................7-5
Battery Pack Guidelines ..............................................7-6
Touchscreen Guidelines...............................................7-7
When Traveling ............................................................7-9
Chapter 8 Troubleshooting ................................................................................................. 8-1
Preliminary Checklist ......................................................8-2
Solving Common Problems .............................................8-3
Battery Problems .......................................................8-3
Bluetooth Wireless Transmission Problems ......................8-3
Display Problems ......................................................8-4
ExpressCard Problems ................................................8-5
Hardware Device Problems ..........................................8-5
Hard Disk Drive Problems ..........................................8-6
Keyboard and Touchpad Problems ................................8-6
LAN Problems ..........................................................8-7
Modem Problems ......................................................8-7
DVD Drive Problems .................................................8-7
PC Card Problems ....................................................8-8
Power Management Problems ......................................8-9
Software Problems .....................................................8-9
Sound Problems ..................................................... 8-10
Startup Problems ..................................................... 8-10
WLAN Problems ...................................................... 8-11
Other Problems ...................................................... 8-13
Resetting the Computer ................................................ 8-14
Appendix A Specifications ..................................................................................................... A-1
Appendix B Regulatory Information .................................................................................. B-1
On the Use of the System ........................................... B-2
Class B Regulations ................................................. B-2
Safety Notices ......................................................... B-3
iv
On the Use of the RF Device ...................................... B-7
USA and Canada Safety Requirements and Notices ........ B-7
European Union CE Marking and Compliance Notices ..... B-10
v
Chapter 1
Getting Started
Congratulations on purchasing this rugged computer.
This chapter first tells you step by step how to get the computer up and running.
Then, you will find a section briefly introducing the external components of the
computer.
Getting Started 1-1
Getting the Computer Running
This section guides you through the procedures for getting the computer ready for
operation.
Unpacking
After unpacking the shipping carton, you should find these standard items:
Rugged computer
Accessories:
AC adapter
AC power cord
Document(s)
Stylus and tether (depending on your model)
Inspect all the items. If any item is damaged or missing, notify your dealer immediately.
Keep the shipping carton and packing materials in case you need to ship or store
the computer in the future.
1-2 Getting Started
Using the Tether (Optional)
A tether is provided for attaching the stylus to your computer.
1. Insert one of the tether’s loop ends through the hole of the stylus (as indicated
by below). Then, insert the other end through the first loop (as indicated
by below) and pull it tight.
2. Insert the other loop end to the hook on the computer (as indicated by
below). Then, insert the stylus end through the loop (as indicated by below)
and pull it tight.
Getting Started 1-3
Connecting to AC Power
The computer operates either on the external AC power or internal battery power.
It is suggested that you use AC power when you start up the computer for the
very first time.
CAUTION: Use only the AC adapter included with your computer. Using other AC
adapters may damage the computer.
1. Turn off the computer.
2. Plug the DC cord of the AC adapter to the power connector of the computer
().
1-4 Getting Started
3. Plug the female end of the AC power cord to the AC adapter and the male
end to an electrical outlet ().
4. When the AC adapter is connected, power is being supplied from the electrical
outlet to the AC adapter and onto your computer. Now, you are ready to turn
on the computer.
CAUTION:
When you disconnect the AC adapter, disconnect from the electrical outlet first
and then from the computer. A reverse procedure may damage the AC
adapter or the computer.
When unplugging the connector, always hold the plug head. Never pull on the
cord.
NOTE: When the AC adapter is connected, it also charges the battery pack. For
information on using battery power, see Chapter 3.
Getting Started 1-5
Turning On and Off the Computer
Turning On
1. Open the top cover by pushing on the cover latch () and lifting up the cover
(). You can tilt the cover forward or backward for optimal viewing clarity.
1-6 Getting Started
To...
Do this...
Power off
(Shutdown)
Use the Windows Start menu in the lower left and follow the
shutdown procedure.
Sleep
Press the power button* or use the Windows Start menu to put
the computer in Sleep mode.
Hibernate
Use the Windows Start menu to put the computer in Hibernation
mode. (See “Hibernation” in Chapter 3 for more information.)
2. Press the power button (
3. Each time the computer is turned on, it performs a Power-On Self Test (POST),
and the operating system such as Windows should start.
).
Turning Off
When you finish a working session, you can stop the system by turning off the power
or leaving it in Sleep or Hibernation mode:
* “Sleep” is the default setting of the power button. You may change what the
power button does in Windows Control Panel.
Getting Started 1-7
Ref
Component
Description
See Also
Top Cover Latch
Locks the top cover.
P. 1-5
WWAN Antenna
Should be pulled out for reception of mobile
telecommunications signals.
P. 2-24
Handle
Provides a convenient way to carry the
computer.
Taking a Look at the Computer
NOTE:
Depending on the model you purchased, the appearance of your computer
may not be exactly the same as those shown in this manual.
You need to open the protective covers to access the connectors. When not
using a connector, make sure to close the cover completely for water- and
dust-proof integrity. (Engage the locking mechanism if the cover is designed
with such mechanism.)
Front Components
1-8 Getting Started
Ref
Component
Description
See Also
Power Connector
Connects the AC adapter.
P. 1-3
USB Port
Connects a USB device, such as a USB
flash disk, printer, digital camera, joystick,
and more.
P. 4-5
WWAN Passthrough Connector
(option)
Connects the external antenna for WWAN
(wireless wide area network) connectivity.
WiFi Pass-through
Connector (option)
Connects the external antenna for WLAN
(wireless local area network) connectivity.
Docking Connector
Connects to the office or vehicle dock
(purchased separately).
VGA Connector
Connects an external display monitor.
P. 4-2
Serial Connectors
Each of the two connectors connects a
serial mouse or serial communication
device.
P. 4-4
Rear Components
Getting Started 1-9
Ref
Component
Description
See Also
Kensington Lock
Locks the computer to a stationary object
for security.
P. 7-2
Ref
Component
Description
See Also
Expansion Card Slot
Depending on your model, the slot can be
any of the following:
ExpressCard Slot
Accepts an ExpressCard/34 or
ExpressCard/54 for additional functions.
P. 4-12
PCMCIA Slot
Accepts a PC card for additional functions.
P. 4-10
Mini IEEE 1394 Port
Connects an IEEE 1394 device such as a
scanner, printer, DVCAM, and VCR.
P. 4-6
Right-Side Components
1-10 Getting Started
Ref
Component
Description
See Also
RF (radio
frequency) On/Off
Switch
Serves as the master on/off control for all
the wireless modules (wireless LAN,
Bluetooth, and WWAN).
NOTE: Available modules on your
computer depend on the configuration you
purchased.
P. 2-18,
2-21,
2-27
MMC/SD Card
Reader
Accepts a MultiMediaCard (MMC) or
Secure Digital (SD) card for removable
storage media.
P. 4-14
HDMI Connector
Connects a HDMI (High-Definition Multimedia Interface) monitor or TV set.
P. 4-2
RJ-11 Connector
Connects the telephone line.
P. 2-17
Hard Disk Drive
Compartment
Inside is the hard disk drive.
PCMCIA Slot
Accepts a PC card for additional functions.
P. 4-10
eSATA/USB Combo
Port
Connects an eSATA device such as an
external hard drive or optical drive.
P. 4-6
Can also function as a USB port.
GPS Pass-through
Connector (option)
Connects the external antenna for GPS
signal reception.
Audio Output
Connector
Connects a set of headphones or external
speakers with amplifier.
P. 4-8
Microphone
Connector
Connects an external microphone.
P. 4-8
RJ-45 Connector
Connects the LAN cable.
P. 2-18
Getting Started 1-11
Ref
Component
Description
See Also
Battery Pack
Supplies power to your computer when
external power is not connected.
P. 3-3
Smart Card
Reader
Accepts a smart card for additional security
feature.
NOTE: On your computer, the Smart Card
reader is a part of the super multi drive
module. If the super multi drive module is
replaced by a secondary battery pack or
hard disk drive, you cannot use the Smart
Card reader.
P. 4-9
Super Multi Drive
Accepts a compact disc for installing or loading
software, accessing data, and playing
music/video.
P. 2-14
Can be replaced by a secondary hard disk
drive or battery pack (purchased separately).
P. 4-18
Left-Side Components
1-12 Getting Started
Ref
Component
Description
See Also
LCD Screen
Displays the output of the computer. May
include the optional touchscreen feature.
P. 2-10
Quick Buttons
P1
Toggles the “Blackout” mode on or off.
P. 2-11
Top-open Components
Getting Started 1-13
Ref
Component
Description
See Also
Toggles ECO power saving mode on or off
when using battery power.
P. 2-11
Toggles the sunlight-readable mode on or off.
P. 2-11
Enables or disables light sensor.
P. 2-11
Power Button
Turns the computer power on or off.
P. 1-7
Stylus (option)
Serves as the input device by tapping on the
screen to make selections and enter
information.
P. 2-10
Touchpad
Serves as the pointing device of the computer.
P. 2-7
Indicators
Show the current status of the computer’s
devices.
Hard Disk Drive /
DVD Drive
Blinks green when computer is accessing the
hard disk or DVD drive.
Card Reader
Blinks green when computer is accessing the
storage card.
P. 4-14
Caps Lock
Lights green when Caps Lock is on.
P. 2-3
Num Lock / HDD
Heater (option)
Lights green when Num Lock is on.
P. 2-18
Lights amber when the optional hard disk
heater is on.
Microphone
Receives sound and voice for the computer.
Keyboard
Serves as the data input device of the
computer.
P. 2-2
Fingerprint
Scanner
Serves as the fingerprint verification,
preventing unauthorized access to your
computer.
P. 2-28
1-14 Getting Started
Ref
Component
Description
See Also
Stereo Speaker
Sends out sound and voice from the computer.
Indicators
Show the current status of the computer’s
devices.
Power
Lights green when computer is on.
P. 1-6
Blinks green when computer is on Sleep
mode.
Battery Charge
Lights green when the battery is fully charged.
P. 3-3
Lights amber when the battery is being
charged.
Blinks red when the battery’s capacity is below
10 %.
Blinks amber when the battery is in an
abnormal condition.
WLAN
Lights green when WLAN radio is on.
P. 2-18
Bluetooth
Lights green when Bluetooth radio is on.
P. 2-21
WWAN
Lights green when WWAN radio is on.
P. 2-27
Getting Started 1-15
Ref
Component
Description
See Also
Memory Slots
Inside are the memory slots for expanding the
memory size of your computer.
P. 4-16
Bottom Components
1-16 Getting Started
Chapter 2
Operating Your Computer
This chapter provides information about the use of the computer.
If you are new to computers, reading this chapter will help you learn the operating
basics. If you are already a computer user, you may choose to read only the parts
containing information unique to your computer.
CAUTION:
Do not expose your skin to the computer when operating it in a very hot or cold
environment.
The computer can get uncomfortably warm when you use it in high
temperatures. As a safety precaution in such a circumstance, do not place the
computer on your lap or touch it with your bare hands for extended periods of
time. Prolonged body contact can cause discomfort and potentially a burn.
Operating Your Computer 2-1
Using the Keyboard
Your keyboard has all the standard functions of a full-sized computer keyboard plus
an Fn key added for specific functions.
The standard functions of the keyboard can be further divided into four major categories:
Typewriter keys
Cursor-control keys
Numeric keys
Function keys
Typewriter Keys
Typewriter keys are similar to the keys on a typewriter. Several keys are added
such as the Ctrl, Alt, Esc, and lock keys for special purposes. When the lock keys
(Caps Lock and Num Lk) are pressed, their corresponding indicators light up.
The Control (Ctrl) / Alternate (Alt) key is normally used in combination with other
keys for program-specific functions. The Escape (Esc) key is usually used for
stopping a process. Examples are exiting a program and canceling a command. The
function depends on the program you are using.
Cursor-Control Keys
Cursor-control keys are generally used for moving and editing purposes.
NOTE: The word “cursor” refers to the indicator on the screen that lets you know
exactly where on your screen anything you type will appear. It can take the form of
a vertical or horizontal line, a block, or one of many other shapes.
2-2 Operating Your Computer
Numeric Keypad
A 15-key numeric keypad is embedded in the typewriter keys as shown next:
Numeric keys facilitate entering of numbers and calculations. When Num Lock is on,
the numeric keys are activated; meaning you can use these keys to enter numerals.
NOTE:
When the numeric keypad is activated and you need to type the English letter
in the keypad area, you can turn Num Lock off or you can press Fn and then
the letter without turning Num Lock off.
Some software may not be able to use the numeric keypad on the computer. If
so, use the numeric keypad on an external keyboard instead.
Operating Your Computer 2-3
Key
Description
Switches the keyboard backlight on and off (option).
Switches the wireless LAN radio on and off.
Switches the night vision feature on and off for viewing the display
when using night vision goggles (optional).
Decreases the sound volume.
Function Keys
On the top row of the keys are the function keys: F1 to F12. Function keys are
multi-purpose keys that perform functions defined by individual programs.
Fn Key
The Fn key, at the lower left corner of the keyboard, is used with another key to
perform the alternative function of a key. The letter “Fn” and the alternative functions
are identified by the color of blue on the keytop. To perform a desired function,
first press and hold Fn, then press the other key.
Hot Keys
Hot keys refer to a combination of keys that can be pressed any time to activate
special functions of the computer. Most hot keys operate in a cyclic way. Each time
a hot key combination is pressed, it shifts the corresponding function to the other
or next choice.
You can easily identify the hot keys with the icons imprinted on the keytop. The
hot keys are described next.
2-4 Operating Your Computer
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