Getac Technology 045 User Manual
X500
USER’S MANUAL
Rugged Mobile Computing Solutions
2011
TRADEMARKS
All other brand and product names are trademarks or registered
trademarks of their respective owners.
NOTE
The information in this manual is subject to change without notice.
Most screens and operating instructions in this manual are based on
Windows 7. If you’re using a different version of Windows, the screens and
related operations may not be the same.
For the latest version of the manual, please visit the Getac website at
www.getac.com
.
®
ENERGY STAR
is a government program that offers businesses and
consumers energy-efficient solutions, making it easy to save money while
protecting the environment for future generations.
Please reference ENERGY STAR
®
related information from
www.energystar.gov.
®
As an ENERGY STAR
determined that this product meets the ENERGY STAR
Partner, Getac Technology Corporation has
®
guidelines for
energy efficiency.
An ENERGY STAR
®
qualified computer uses 70 % less electricity than
computers without enabled power management features.
Earning the ENERGY STAR®
When every home office is powered by equipment that has earned
the ENERGY STAR
greenhouse gases out of the air.
If left inactive, ENERGY STAR
mode and may use 15 watts or less. New chip technologies make
power management features more reliable, dependable, and
user-friendly than even just a few years ago.
Spending a large portion of time in low-power mode not only saves
energy, but helps equipment run cooler and last longer.
Businesses that use ENERGY STAR
realize additional savings on air conditioning and maintenance.
®
, the change will keep over 289 billion pounds of
®
qualified computers enter a low-power
®
enabled office equipment may
Over its lifetime, ENERGY STAR
®
qualified equipment in a single home
office (e.g., computer, monitor, printer, and fax) can save enough
electricity to light an entire home for more than 4 years.
Power management (“sleep settings”) on computers and monitors
can result in much savings annually.
Remember, saving energy prevents pollution
Because most computer equipment is left on 24 hours a day, power
management features are important for saving energy and are an easy
way to reduce air pollution. By using less energy, these products help
lower consumers’ utility bills, and prevent greenhouse gas emissions.
Table of Contents
Getting Started.........................................................................................................................................1-1
Getting the Computer Running............................................1-2
Unpacking............................................................................1-2
Connecting to AC Power ..................................................1-3
Turning On and Off the Computer...................................1-4
Taking a Look at the Computer............................................1-6
Front Components..............................................................1-6
Rear Components...............................................................1-7
Right-Side Components.....................................................1-8
Left-Side Components........................................................1-9
Top-open Components ...................................................1-10
Bottom Components........................................................1-13
Operating Your Computer.................................................................................................................2-1
Using the Keyboard.................................................................2-2
Typewriter Keys....................................................................2-2
Cursor-Control Keys ............................................................2-2
Numeric Keypad.................................................................2-3
Function Keys.......................................................................2-4
Fn Key....................................................................................2-4
Hot Keys ................................................................................2-4
Using the Touchpad................................................................2-7
Configuring the Touchpad................................................2-9
Using the Touchscreen (Optional)......................................2-10
Using Multi-touch Gestures (Optional)...........................2-11
Using the Input Panel............................................................2-13
Using the Quick Buttons........................................................2-14
i
Using the DVD Drive ..............................................................2-16
Inserting and Removing a Disc.......................................2-16
Using the Network Features .................................................2-18
Using the LAN.....................................................................2-18
Using the Wireless LAN......................................................2-18
Using the Fingerprint Sensor .................................................2-22
Managing Power....................................................................................................................................3-1
AC Adapter..............................................................................3-2
Battery Pack.............................................................................3-3
Charging the Battery Pack................................................3-3
Initializing the Battery Pack................................................3-4
Checking the Battery Level...............................................3-4
Replacing the Battery Pack ..............................................3-5
Battery Low Signals and Actions.......................................3-7
Power Management ..............................................................3-8
Hibernation...........................................................................3-9
Power-Saving Tips ..................................................................3-10
Expanding Your Computer................................................................................................................4-1
Connecting a VGA or HDMI Display Monitor......................4-2
Connecting a Serial Device ..................................................4-4
Connecting a USB Device .....................................................4-5
Connecting an eSATA Device ..............................................4-6
Connecting Audio Devices ...................................................4-7
Using Smart Cards....................................................................4-8
Using PC Cards.........................................................................4-9
Using ExpressCards................................................................4-11
System Memory Upgrade.....................................................4-13
Caring for the Computer....................................................................................................................5-1
Protecting the Computer.......................................................5-2
Using an Anti-Virus Strategy...............................................5-2
Using Windows Action Center...........................................5-2
Using the Cable Lock .........................................................5-3
Taking Care of the Computer ...............................................5-4
ii
Location Guidelines............................................................5-4
General Guidelines.............................................................5-4
Cleaning Guidelines ...........................................................5-5
Battery Pack Guidelines.....................................................5-5
Touchscreen Guidelines.....................................................5-6
When Traveling ........................................................................5-8
Troubleshooting....................................................................................................................................6-1
Preliminary Checklist ...............................................................6-2
Solving Common Problems....................................................6-3
Battery Problems .................................................................6-3
Wireless Transmission Problems..........................................6-3
Display Problems .................................................................6-4
DVD Drive Problems............................................................6-5
ExpressCard Problems ........................................................6-5
Hardware Device Problems ..............................................6-6
Hard Disk Drive Problems ...................................................6-6
Keyboard, Mouse, and Touchpad Problems .................6-6
LAN Problems.......................................................................6-7
PC Card Problems...............................................................6-7
Power Management Problems.........................................6-8
Software Problems ..............................................................6-9
Sound Problems...................................................................6-9
Startup Problems ...............................................................6-10
WLAN Problems .................................................................6-10
Other Problems..................................................................6-12
Resetting the Computer.......................................................6-13
Specifications.........................................................................................................................................A-1
Regulatory Information..................................................................................................................... B-1
On the Use of the System.......................................................B-2
Class B Regulations .............................................................B-2
Safety Notices......................................................................B-3
On the Use of the RF Device..................................................B-6
USA and Canada Safety Requirements and Notices...B-6
iii
European Union CE Marking and Compliance NoticesB-9
iv
Chapter 1
Getting Started
Congratulations on purchasing this rugged computer.
This chapter first tells you step by step how to get the computer up and
running. Then, you will find a section briefly introducing the external
components of the computer.
Operating Your Computer 1-1
Getting the Computer Running
This section guides you through the procedures for getting the computer
ready for operation.
Unpacking
After unpacking the shipping carton, you should find these standard
items:
Rugged computer
Accessories:
AC adapter
AC power cord
Driver disc
Document(s)
Stylus and tether (depending on your model)
Inspect all the items. If any item is damaged or missing, notify your dealer
immediately.
Keep the shipping carton and packing materials in case you need to ship
or store the computer in the future.
1-2
Operating Your Computer
Connecting to AC Power
The computer operates either on the external AC power or internal
battery power. It is suggested that you use AC power when you start up
the computer for the very first time.
CAUTION: Use only the AC adapter included with your computer. Using other AC
adapters may damage the computer.
1. Plug the DC cord of the AC adapter to the power connector of the
computer (
2. Plug the female end o f the A C pow er cor d to the A C adap ter and the
male end to an electrical outlet (
).
).
3. When the AC adapter is connected, power is being supplied from the
electrical outlet to the AC adapter and o nto your computer. Now,
you are ready to turn on the computer.
CAUTION:
Operating Your Computer 1-3
When you disconnect the AC adapter, disconnect from the electrical outlet
first and then from the computer. A reverse procedure may damage the AC
adapter or the computer.
When unplugging the connector, always hold the plug head. Never pull on the
cord.
NOTE: When the AC adapter is connected, it also charges the battery pack. For
information on using battery power, see Chapter 3.
Turning On and Off the Computer
Turning On
1. Open the top co ver by p ulling the cover la tch and lifting up the cove r.
You can tilt the cover forward or backward for optimal viewing clarity.
1-4
Operating Your Computer
2. Press the power button (
3. Each time the computer is turned on, it performs a Power-On Self Test
(POST), and the operating system such as Windows should start.
).
Turning Off
When you finish a working session, you can stop the system by turning off
the power or leaving it in Sleep or Hibernation mode:
To... Do this...
Power off
(Shutdown)
Use the Windows Start menu in the lower left and follow
the shutdown procedure.
Sleep Press the power button* or use the Windows Start menu
to put the computer in Sleep mode.
Hibernate Use the Windows Start menu to put the computer in
Hibernation mode. (See “Hibernation” in Chapter 3 for
more information.)
* “Sleep” is the default se tting of the power button. You may change
what the power button does in Windows Control Panel.
Operating Your Computer 1-5
Taking a Look at the Computer
NOTE: Depending on the model you purchased, the appearance of your
computer may not be exactly the same as those shown in this manual.
CAUTION: You need to open the protective covers to access the connectors.
When not using a connector, make sure to close the cover completely for waterand dust-proof integrity. (Engage the locking mechanism if existing.)
Front Components
Ref Component Description See Also
Top Cover Latch
Strap Holder
Stereo Speaker
Handle
1-6
Operating Your Computer
Locks the top cover. P. 1-4
Two buckles hold the shoulder strap.
Sends out sound and voice from the
computer.
Provides a convenient way to carry the
computer.
Rear Components
Ref Component Description See Also
Strap Holder
Kensington Lock
Power Connector
USB Port
eSATA/USB Combo
Port
HDMI Connector
Serial Connector
VGA Connector
Two buckles hold the shoulder strap.
Locks the computer to a stationary
object for security.
Connects the AC adapter. P. 1-3
Connects a USB device, such as a USB
flash disk, printer, digital camera,
joystick, and more.
Connects an eSATA device such as an
external hard drive or optical drive.
Can also function as a USB port.
Connects a HDMI (High-Definition
Multimedia Interface) monitor or TV set.
Connects a serial mouse or serial
communication device.
Connects an external display monitor. P. 4-2
P. 5-2
P. 4-5
P. 4-2
P. 4-4
Operating Your Computer 1-7
Ref Component Description See Also
Audio Output
Connector
Microphone
Connector
RJ-45 Connector
Connects a set of headphones or
external speakers with amplifier.
Connects an external microphone. P. 4-7
Connects the LAN cable. P. 2-18
P. 4-7
Right-Side Components
Ref Component Description See Also
Battery Pack
Hard Disk Drive
Stylus (optional) Serves as the input device by tapping
Tether Hole
1-8
Operating Your Computer
Supplies power to your computer when
external power is not connected.
Inside is the hard disk drive.
on the touchsc reen to make selections
and enter information.
Stylus tethered to this hole.
P. 3-3
P. 2-10
Left-Side Components
Ref
USB Port
PCMCIA Slot
ExpressCard
Slot
Super Multi
Drive
Smart Card
Reader
Connects a USB device, such as a USB
flash disk, printer, digital camera,
joystick, and more. There are two ports.
Accepts a PC card for additional
functions. There are two slots.
Accepts an ExpressCard/34 or
ExpressCard/54 for additional functions.
Accepts a compact disc for installing or
loading software, accessing data, and
playing music/video.
Can be replaced by a secondary hard
disk drive or battery pack (purchased
separately).
Accepts a smart card for additional
security feature.
P. 4-5
P. 4-8
P. 4-11
P. 2-16
P. 4-8
Operating Your Computer 1-9
Top-open Components
Ref Component Description See Also
Camera Lens
(optional)
LCD Screen
Light Sensor
1-10
Operating Your Computer
Allows you to use the camera function.
Displays the output of the computer.
May include the optional touchscreen
feature.
Detects the surrounding lighting
condition for automatic adjustment of
the LCD brightness and optional
P. 2-10
Ref Component Description See Also
keyboard backlight.
Microphone
Power Button
Keyboard
Touchpad
Fingerprint
Sensor
Quick Buttons
P1
Receives sound and voice for the
computer.
Turns the power on or off (Sleep mode by
default).
Serves as the data input d evice of the
computer.
Serves as the pointing device of the
computer.
Serves as the fingerprint verification,
preventing unauthorized access to your
computer.
Toggles the sunlight-readable mode on
or off.
Brings up the ECO menu for selecting a
power profile when using battery power.
Serves as the master ON/OFF control of
the RF radio. The function can be
redefined.
P. 錯誤!
尚未定義
書籤。
P. 2-14
P. 1-4
P.2-2
P. 2-7
Indicators
Power
P2
P3
Serves as the Ctrl+Alt+Del keyboard keys.
The function can be redefined.
The function can be redefined.
Lights green when the computer is on.
Lights amber when the computer is in
Operating Your Computer 1-11
P. 1-4
Ref Component Description See Also
Sleep mode.
Lights red when the optional hard disk
drive heater is on.
Battery
Charge
Wireless
LAN
Hard Disk
Drive
Num Lock
Caps Lock
Lights green when the battery is fully
charged.
Lights amber when the battery is being
charged.
Blinks amber when the battery’s
capacity is below 10 %.
Lights green when the wireless LAN.
Blinks green when computer is reading /
writing d ata to the hard disk.
Lights green when Num Lock is on. P. 2-3
Lights green when Caps Lock is on. P. 2-3
P. 3-3
1-12
Operating Your Computer
Bottom Components
Ref Component Description See Also
Docking Connector
SIM Card Slot
(optional)
Memory Slots
Connects to the Office Dock
(purchased separately).
Inside is the modem card
Inside are the memory slots for
expanding the memory size of your
computer.
Operating Your Computer 1-13
P. 錯誤!
尚未定義
書籤。
P. 4-13
Chapter 2
Operating Your Computer
This chapter provides information about the use of the computer.
If you are new to computers, reading this chapter will help you learn the
operating basics. If you are already a computer user, you may choose to
read only the parts containing information unique to your computer.
CAUTION: The computer can get uncomfortably warm when you use it in high
temperatures. As a safety precaution in such a circumstance, do not place the
computer on your lap or touch it with your bare hands for extended periods of
time. Prolonged body contact can cause discomfort and potentially a burn.
Operating Your Computer 2-1
Using the Keyboard
Your keyboard has all the standard functions of a full-sized computer
keyboard plus an Fn key added for specific functions.
The standard functions of the keyboard can be further divided into four
major categories:
Typewriter keys
Cursor-control keys
Numeric keys
Function keys
Typewriter Keys
Typewriter keys are similar to the keys on a typewriter. Several keys are
added such as the Ctrl, Alt, Esc, and lock keys for special purposes. When
the lock keys (Caps Lock and Num Lk) are pressed, their corresponding
indicators light up.
The Control (Ctrl) / Alternate (Alt) key is normally used in combination with
other keys for program-specific functions. The Escape (Esc) key is usually
used for stopping a process. Examples are exiting a program and
canceling a command. The function depends on the program you are
using.
Cursor-Control Keys
Cursor-control keys are generally used for moving and editing purposes.
NOTE: The word “cursor” refers to the indicator on the screen that lets you know
exactly where on your screen anything you type will appear. It can take the form of
a vertical or horizontal line, a block, or one of many other shapes.
2-2
Operating Your Computer
Numeric Keypad
Numeric keys facilitate entering of numbers and calculations. When Num
Lock is on, the numeric keys are activated; meaning you can use these
keys to enter numerals.
When Num Lock is off, the keys serve as cursor-control keys.
Operating Your Computer 2-3
Function Keys
On the top row of the keys are the function keys: F1 to F12. Function keys
are multi-purpose keys that perform functions defined by individual
programs.
Fn Key
The Fn key, at the lower left corner of the keyboard, is used with another
key to perform the alternative function of a key. The letter “Fn” a nd the
alternative functions are identified by the color of blue on the keytop. To
perform a desired function, first press and hold Fn, then press the other key.
Hot Keys
Hot keys refer to a combination of keys that can be pressed any time to
activate special functions of the computer. Most hot keys operate in a
cyclic way. Each time a hot key combination is pressed, it shifts the
corresponding function to the other or next choice.
You can easi ly iden tify th e hot ke ys with the ico ns imp rinted on the key top.
The hot keys are described next.
Key Description
Switches the keyboard backlight off or on (with
4-level brightness) for keyboards with backlight.
Switches the wireless LAN radio off or on.
Decreases the sound volume.
2-4
Operating Your Computer
Key Description
Increases the sound volume.
Decreases the LCD brightness.
Increases the LCD brightness.
Switches the system sound output off (mute) or on.
Switches LCD backlight off or on.
Switches the display output to one of the following
when an external monitor is connected through the
VGA port.
LCD LCD & VGA VGA
Serves as the sleep button that you can define with
Windows’ Power Options. (See the “Power
Management” in Chapter 3.)
NOTE:
If you have changed your system from the default ACPI mode to APM mode,
the hot keys Fn+F3, Fn+F4, and Fn+F10 will not be supported.
The operating system might ignore the hot keys when busy with tasks. Do not
keep on pressing the hot keys under such circumstance. Wait for a while
before you try again.
Operating Your Computer 2-5
Windows Keys
The keyboard has two keys that perform Windows-specific functions:
Windows Logo key and
The Windows Logo key opens the Start menu and performs
software-specific functions when used in combination with other keys. The
Application key usually has the same effect as a right mouse click. (See
your Windows manual for more information.)
Application key.
2-6
Operating Your Computer
Using the Touchpad
CAUTION: Do not use a sharp object such as a pen on the touchpad. Doing so
may damage the touchpad surface.
NOTE: For optimal performance of the touchpad, keep your fingers and the pads
clean and dry. When tapping on the pad, tap lightly. Do not use excessive force.
The touchpad is a pointing device that allows you to communicate with
the computer by controlling the location of the pointer on the screen and
making selection with the buttons.
The touchpad consists of a rectangular pad (work surface) and a left and
right buttons. To use th e touchpad, place your forefinger or thu mb on the
pad. The rectangular pad acts like a miniature duplicate of your display.
As you slide your fingertip across the pad, the pointer (also called cursor)
on the screen moves accordingly. When your finger reaches the edge of
the pad, simply relocate yourself by lifting the finger and placing it on the
other side of the pad.
Operating Your Computer 2-7
Here are some common terms that you should know when using the
touchpad:
Term Action
Point Move your finger on the pad until the cursor points to
the selection on the screen.
Click Press and release the left button.
–or–
Tap gently anywhere on the pad.
Double-click Press and release the left button twice in quick
succession.
–or–
Tap twice on the pad rapidly.
Drag and
drop
Press and hold the left button, then move your finger
until you reach your destination (d rag) . Finally, release
the button (drop) when you finish dragging your
selection to the destination. The object will drop into
the new location.
–or–
Gently tap twice on the pad an d on the second tap,
keep your finger in contact with the pad. Then, move
your finger across the pad to drag the selected
object to your destination. When you lift your finger
from the pad, the selected object will drop into place.
2-8
Operating Your Computer
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