Gestetner C7006dw, C7006w, SLP624S, SLP624d Printer Reference

Operating
Instructions
<Printer Reference>
Introduction
This manual contains detailed instructions on the operation and maintenance of this machine. To get maximum versatil ity from this ma chine all opera tors sho uld care fully read and fol low the ins tructi ons in this manual. Please keep this manual in a handy place near the machine.
Please read the Safety Information before using this machine. It contains important information related to USER SAFETY and PREVENTING EQUIPMENT PROBLEMS.
Notes:
The name of the appli catio ns do n ot appe ar in th e follo wing pages . Conf irm whic h appl icati ons you w ill be using before reading this manual.
Descriptions in this manual Application PRINTER MANAGER FOR ADMINISTRATOR Net Vision for Admin PRINTER MANAGER FOR CLIENT Net Vision for Client
Consumables:
Consumables Name Toner cartridges COLOR TONER Type306 Cyan
COLOR TONER Type306 Magenta COLOR TONER Type306 Yellow TONER Type306 Black
Other consumables Waste Toner Bottle Type306
Photo Conductor Unit Type306 Fuser Oil Type306 Charger Unit Type306
Power Source
120 V, 60 Hz , 10 A or more Please be sure to connect the power cord to a power source as above.
Operator Safety:
This machine is considered a CDRH class 1 laser device, safe for office/ EDP use. The machine con­tains 10-milliwatt, 760 - 800 nanometer wavelength, GaAIAs laser diode. Direct (or indirect reflected) eye contact with the laser beam might cause serious eye damage. Safety precautions and interlock mechanisms have been designed to prevent any possible laser beam exposure to the operator.
Laser Safety:
The Center for Devices and Radiological Health (CDRH) prohibits the repair of laser-based optical unit in the field. The optical housing unit can only be repaired in a factory or at a location with the requisite equipment. The laser subsystem is replaceable in the field by a qualified Customer Engineer. The laser chassis is not repairable in the field. Customer engineers are therefore directed to return all chassis and laser subsyste ms to the factory or servi ce depo t when repl aceme nt or the op tical subsy stem is re­quired.
Important
Parts of this manual are subject to change without prior notice. In no event will the company be liable for direct, indirect, special, incidental, or consequential damages as a result of handling or operating the machine.
Caution:
Use of controls or adjustment or performance of procedures other than those specified in this manual might result in hazardous radiation exposure.
Do not attempt any mai ntenance or troublesho oting other th an that ment ioned in this manual. Th is ma­chine contains a laser beam generator and direct exposure to laser beams can cause permanent eye damage.
Two kinds of size notation are employed in this manual. With this machine refer to the inch version. Supplier shall not be responsible for any damage or expense that might result from the use of parts
other than genuine supplier's parts in your supplier's office product. For good copy quality, supplier recommends that you use genuine supplier's toner. Read this manual carefully before you use this product and keep it handy for future reference.
For safety, please follow the instructions in this manual.
Trademarks
RICOH-SCRIPT2® is a registered trademark of Ricoh Company. Microsoft
®
, Windows® and Windows NT® are registered trademarks of Mi-
crosoft Corporation in the United States and/or other countries. Adobe
®
, PostScript®, Acrobat® and PageMaker® are registered trademarks of
Adobe System Incorporated. Ethernet
®
is a registered trademark of Xerox Corporation.
AppleTalk, Apple, Macintosh, TrueType and LaserWriter are registered trade­marks of Apple Computer, Incorporated.
Other product names used herein are for identification purposes only and might be trademarks of their respective companies. We disclaim any and all rights in those marks.
Notes:
Some illustrations might be slightly different from your machine. Certain options might not be available in some countries. For details, please con-
tact your local dealer.
Notes:
The proper names of the Windows operating systems are as follows:
• Microsoft
• Microsoft
• Microsoft
• Microsoft
• Microsoft
• Microsoft
®
Windows® 95 operating system
®
Windows® 98 operating system
®
Windows® 2000 Professional
®
Windows® 2000 Server
®
Windows NT® Server operating system Version 4.0
®
Windows NT® Workstation operating system Version 4.0
i
Safety Information
R
R
When using your equipment, the following safety precautions should always be followed.
Safety During Operat ion
In this manual, the following important symbols are used:
WARNING:
Indicates a potentially hazardous situation which, if instructions are not followed, could result in death or serious injury.
CAUTION:
Indicates a potentially hazardous situation which, if instructions are not fol­lowed, may result in minor or moderate injury or damage to property.
R
WARNING:
Connect the power cord directly into a wall outlet and never use an ex­tension cord.
Confirm that the wall outlet is near the machine and freely accessible, so that in event of an emergency , it can be un pl ugged easily.
Disconnect the power plug (by pulling the plug, not the cable) if the power cable or plug becomes frayed or damaged.
To avoid hazardous electric shock or laser radiation exposure, do not remove any covers or screws othe r than those specified in this man­ual.
Turn off the power and disconnect the power plug (by pulling the plug, not the cable) if any of the following conditions exist:
You spill something into the equipment.
You suspect that your equipment needs se rvice or repair.
Your equipment's cover has been damaged.
Do not incinerate spilled toner or used toner. Toner dust is flammable and might ignite when exposed to an open fla m e.
Disposal should take place at an authorized dealer or appropriate col­lection si t e .
If you dispose of the used toner containers yourself, dispose of them according to local regulations.
ii
R
CAUTION:
Protect the equipment from dampness or wet weather, such as rain, snow,
and so on. Unplug the power cord from the wall outlet before you move the equipment.
While moving the equipment, you should take care that the power cord will not be damaged under the equipment.
When you disconnect the power plug from the wall outlet, always pull the
plug (not the cable). Do not allow paper clips, staples, or other small metallic objects to fall inside
the equipment. Do not eat or swallow toner.
Keep toner (used or unused) and toner cartridge out of reach of children.
For environmental reasons, do not dispose of the equipment or expended
supplies at a household waste collection point. Disposal should take place at an authorized dealer or an appropriate collection site.
Our products are engineered to meet the highest standards of quality and
functionality. When purchasing expendable supplies, we recommend using only those specified by an authorized dealer.
The inside of the machine becomes very hot. Do not touch the parts with a
label indicating a “hot surface”. Touching a “hot surface” could result in a burn injury.
If you use this printer in a cold area, leave the printer on. Otherwise, severe
cold might damage sensitive components inside the printer.
iii
Energy Star Program
As an ENERGY STAR Partner, we have deter­mined that this machine model meets the ENER­GY STAR Guidelines for energy efficiency.
The ENERGY STAR Guidelines intend to establish an international energy-saving sys­tem for developing and introducing energy-efficient office equipment to deal with en­vironmental issues, such as global warming.
When a product meets the ENERGY STAR Guidelines for energy efficiency, the Part­ner shall place the ENERGY STAR logo onto the machine model.
This product was designed to reduce the environmental impact associated with office equipment by means of energy-saving features, such as Low-power mode.
Low-power mode (Energy Saver mode)
This printer automatically lowers its power consumption 60 minutes after the last operation has been completed when the Energy Level is set to level 1. To exit Low-power (Energy Saver) mode, press any key on the operation panel. To change the setting of the Energy Saver mode, see P.83 “Using the Operation Panel”.
Specifications
Simplex printer Duplex printer
Lower-power mode
(Energy Saver mode)
Recycled Paper
-
Power Consump­tion
Default Time 60 minutes
45 W or less
In accordance with the ENERGY STAR Program, we recommend use of recycled paper which is environment friendly. Please contact your sales representative for recommended paper.
iv
Manuals for This Printer
There are five manuals that separately describe the procedures for the installa­tion of a printer and for the operation and maintenance of the printer and its op­tional equipment.
To enhance safe and efficient operation of the printer, all users should read and follow the instructions contained in the following manuals.
Quick Installation Guide
Describes the procedures for installing the printer.
Setup Guide
Describes the procedures and provides necessary information about setting up the printer and its options.
Printer Reference
Describes the procedures and provides necessary information about using the printer and its options. The manual is included as a PDF file on the CD­ROM (this manual).
RICOH-SCRIPT2 Operating Instructions
Describes the menus and features you can set using the RICOH-SCRIPT2 printer driver. The manual is provided as a PDF file which is included on the CD-ROM labeled “Printer Drivers and Utilities”.
Network Interface Board Operating Instructions
Describes the procedures and provides necessary information about setting up and using the printer in a network environment. The manual is provided as a PDF file which is included on the CD-ROM labeled “Printer Drivers and Utilities”.
v
How to Read This Manual
R
R
Symbols
In this manual, the following symbols are used:
WARNING:
This symbol indicates a potentially hazardous situation which, if instructions are not followed, could result in death or serious injury.
CAUTION:
This symbol indicates a potentially hazardous situation which, if instructions are not followed, may result in minor or moderate injury or damage to property.
* The statements above are notes for your safety.
Important
If this instruction is not followed, paper might be misfed, originals might be damaged, or data might be lost. Be sure to read this.
Preparation
This symbol indicates the prior knowledge or preparations required before op­erating.
Note
This symbol indicates precautions for operation, or actions to take after misop­eration.
Limitation
This symbol indicates numerical limits, functions that cannot be used together, or conditions in which a particular function cannot be used.
Reference
This symbol indicates a reference.
[]
Keys that appear on the machine's panel display. Keys and buttons that appear on the computer's display.
{}
Keys built into the machine's operation panel. Keys on the computer's keyboard.
vi
TABLE OF CONTENTS
1.Uninstalling the Printer Driver and Software
Uninstalling the IPDL-C Printer Driver..................................................... 1
Windows 95/98 - Uninstalling the IPDL-C Printer Driver ............................... 1
Windows 2000 - Uninstalling the IPDL-C Printer Driver................................ 1
Windows NT 4.0 - Uninstalling the IPDL-C Printer Driver............................. 2
Uninstalling the RICOH-SCRIPT2 Printer Driver..................................... 3
Windows 95/98 - Uninstalling the RICOH-SCRIPT2 Printer Driver . .............. 3
Windows 2000 - Uninstalling the RICOH-SCRIPT2 Printer Driver ................ 3
Windows NT 4.0 - Uninstalling the RICOH-SCRIPT2 Printer Driver............. 4
Macintosh - Uninstalling the RICOH-SCRIPT2 Printer Driver....................... 4
2.Setting Up the Printer Driver and Canceling a Print Job
IPDL-C Accessing the Printer Properties................................................ 5
Windows 95/98 - Accessing the Printer Properties....................................... 5
Windows 2000 - Accessing the Printer Properties........................................ 6
Windows NT 4.0 - Accessing the Printer Properties..................................... 8
RICOH-SCRIPT2 - Setting up for Printing ............................................. 10
Windows 95/98 - Accessing the Printer Properties..................................... 10
Windows 2000 - Accessing the Printer Properties...................................... 11
Windows NT 4.0 - Accessing the Printer Properties................................... 13
Macintosh - Setting up for Printing.............................................................. 15
Canceling a Print Job.............................................................................. 17
Windows 95/98 - Canceling a Print Job...................................................... 17
Windows 2000 - Canceling a Print Job ....................................................... 17
Windows NT 4.0 - Canceling a Print Job .................................................... 18
Macintosh - Canceling a Print Job .............................................................. 19
3.Paper and Other Media
Paper and Other Media Supported by This Printer.............................. 21
Paper Types and Sizes............................................................................... 21
Paper Recommendations............................................................................ 24
Printable Area ...................... ................ ............... ................ ................ ........ 29
Loading Paper.......................................................................................... 30
Loading Paper in the Paper Tray................................................................ 30
Loading Paper in the Bypass Tray.............................................................. 32
Sliding out the Output Tray Extender.......................................................... 35
4.Troubleshooting
Error & Status Messages............................................ ..... ..... .................. 37
Printed Error Message................................................................................ 37
Error & Status Messages on the Operation Panel...................................... 38
Getting Printer Information over the Network.............................................. 44
vii
Printer Does Not Print............................................................................. 49
Other Printing Problems......................................................................... 53
Removing Misfed Paper.......................................................................... 58
When the Message "Remove Misfeed From Paper Tray" Appears............ 58
When the Message "Open Front Cover Remove Misfeed" Appears .......... 59
When the Message "Remove Misfeed From Output Tray" Appears........... 60
When the Message "Remove Misfeed Duplex Base Unit" Appears ........... 63
When the Message "Remove Misfeed From Rear Cover" Appears ........... 64
Cleaning and Adjusting the Printer....................................................... 65
Cleaning the Friction Pad ............................................................................ 65
Cleaning the Charger.................................................................................. 65
Cleaning the Dust-Proofing Glass............................................................... 66
Adjusting the Image Density ....................................................................... 67
Setting the Toner Empty Menu ................................................................... 68
Adjusting the Setting of Registration of the Paper Tray.............................. 69
Replacing Consumables......................................................................... 71
Replacing Toner Cartridge.......................................................................... 71
Replacing the Photoconductor Unit............................................................. 74
Replacing the Fuser Oil Bottle and Ozone Filter......................................... 76
Replacing the Waste Toner Bottle .............................................................. 78
Replacing the Charger................................................................................ 80
5.Using the Operation Panel
Setting Menu............................................................................................ 83
Protecting the Menus.............................................................................. 85
Protecting the Menus.................................................................................. 85
Removing Protection.................... ............... ............................. ................ ... 86
Menu Table............................................................................................... 88
Menu Settings.......................................................................................... 90
IPDL-C Menu ...................................................................... ................ ........ 90
RPS2 Menu....................................... ............................. ................ ............. 90
System Menu.............................................................................................. 94
Changing the Printer Language .......................... ........................................ 98
Printing the Configuration Page ............................................................ 99
Interpreting the Configuration Page.................................................... 100
Interpreting the Configuration Page/IPDL-C ............................................. 100
Interpreting Configuration Page/RICOH-SCRIPT2................................... 102
Printing the Color Sample.................................................................... 103
Resetting Menus........................................ ............................ ................ 104
Administering Printing by User Code.................................................. 106
Viewing the Number of Pages Printed Under Each User Code................ 107
Reading the Statistics Report.................................................................... 108
Protecting the User Code Record............................................................. 108
Deleting the User Code Record................................................................ 109
viii
Using the Job Log................................................................................. 111
Printing the Job Log.................................................................................. 111
Reading the Job Log................................................................................. 113
6.Appendix
Color Guide............................................................................................ 115
Color Printing Basics................................................................................. 115
Memory Capacity and Paper Size........................................................ 117
Low Memory.............................................................................................. 118
Moving and Transporting the Printer.................................................. 119
Specifications........................................................................................ 120
Mainframe................................................................................................. 120
Options...................................................................................................... 123
Consumables......................................................................................... 125
INDEX...................................................................................................... 127
ix
x
1. Uninstalling the Printer Driver and Software
Uninstalling the IPDL-C Printer Driver
This section describes how to uninstall the IPDL-C printer driver. The actual procedure may differ depending on the operating system.
Follow the appropriate procedure below.
Windows 95/98 - Uninstall ing the IPDL-C Printer Drive r
Close all the applications that are currently running.
A
Click
B
The
Click the icon of the printer you want to remove.
C
On the
D
A confirmation dialog box appears.
Click
E
[
[
Printers
[
on the taskbar, point to
]
Start
window appears.
]
menu, click
[
]
File
to uninstall the printer driver.
]
Yes
[
Delete
.
]
[
Settings
, and then click
]
[
Printers
Windows 2000 - Uninstalli ng the IPDL-C Printer Driver
Limitation
Uninstalling a printer driver requires Manage Printers permission. Members of the Administrators and Power Users groups have Manage Printers permis­sion by default. When you uninstall a printer driver, log on using an account that has Manage Printers permission.
Close all the applications that are currently running.
A
.
]
Click
B
The
Click the icon of the printer you want to remove.
C
On the
D
A confirmation dialog box appears.
Click
E
[
[
Printers
[
on the taskbar, point to
]
Start
window appears.
]
menu, click
[
]
File
to uninstall the printer driver.
]
Yes
[
Delete
[
Settings
.
]
, and click
]
[
Printers
.
]
1
1
Uninstalling the Printer Driver and Software
Windows NT 4.0 - Uninstalling the IPDL-C Printer Dri ver
Limitation
Uninstalling the printer driver requires Full Control access Permission. Mem­bers of the Administrators, Server Operators, Print Operators, and Power Us­ers groups have Full Control permission by default. When you uninstall a printer driver, log on under Full Control permission.
Close all the applications that are currently running.
A
Click
B
The
Click the icon of the printer you want to remove.
C
On the
D
A confirmation dialog box appears.
Click
E
[
[
Printers
[
on the taskbar, point to
]
Start
window appears.
]
menu, click
[
]
File
to uninstall the printer driver.
]
Yes
[
Delete
.
]
[
Settings
, and then click
]
[
Printers
.
]
2
Uninstalling the RICOH-SCRIPT2 Printer Driver
Uninstalling the RICOH-SCRIPT2 Printer Driver
This section describes how to uninstall the RICOH-SCRIPT2 printer driver. The actual procedure may differ depending on the operating system.
Follow the appropriate procedure below.
Windows 95/98 - Uninstalling the RICOH-SCRIPT2 Printer Driver
Close all applications that are currently running.
A
Click
B
The
Click the icon of the printer you want to remove.
C
On the
D
A confirmation dialog box appears.
Click
E
[
[
Printers
[
on the taskbar, point to
]
Start
window appears.
]
menu, click
[
]
File
to uninstall the printer driver.
]
Yes
[
Delete
.
]
[
Settings
, and then click
]
[
Printers
.
]
Windows 2000 - Uninstalli ng the RICOH-SCRIPT2 Printer Dri ver
1
Limitation
Uninstalling a printer driver requires Manage Printers permission. Members of the Administrators and Power Users groups have Manage Printers permis­sion by default. When you uninstall a printer driver, log on using an account that has Manage Printers permission.
Close all the applications that are currently running.
A
Click
B
The
Click the icon of the printer you want to remove.
C
On the
D
A confirmation dialog box appears.
Click
E
[
[
Printers
[
on the taskbar, point to
]
Start
window appears.
]
menu, click
[
]
File
to uninstall the printer driver.
]
Yes
[
Delete
.
]
[
Settings
, and click
]
[
Printers
.
]
3
1
Uninstalling the Printer Driver and Software
Windows NT 4.0 - Uninstalling the RICOH-SCRIPT 2 Printer Dr iver
Limitation
Uninstalling a printer driver requires Full Control access permission. Mem­bers of the Administrators, Server Operators, Print Operators, and Power Us­ers groups have Full Control permission by default. When you uninstall a printer driver, log on under Full Control permission.
Close all applications that are currently running.
A
Click
B
The
Click the icon of the printer you want to remove.
C
On the
D
A confirmation dialog box appears.
Click
E
[
[
Printers
[
on the taskbar, point to
]
Start
window appears.
]
menu, click
[
]
File
to uninstall the printer driver.
]
Yes
[
Delete
.
]
[
Settings
, and then click
]
[
Printers
Macintosh - Uninstalling the RICOH-SCRIPT2 Printer Driver
Drag the PPD file you want to uninstall inside the following folder to
A
.
Trash
Trash
]
.
]
[
\System Fold er \E xte ns io ns \P rin te r De scr ip ti on s\
Drag the PPD file you want to uninstall inside the following folder to
B
[
\System Folder\Preferences\Printing Prefs\Parsed PPD Folder\
.
]
4
2. Setting Up the Printer Driver and Canceling a Print Job
IPDL-C Accessing the Printer Properties
Windows 95/98 - Accessing the Pri nt er Properties
There are two methods you can use to open the Printer Properties.
Making printer default settings
To make the printer default settings, first open the Printer Properties from the
window.
[
Printers
]
Note
The following tabs are standard Windows tabs. For more information about these tabs, see the documentation that comes with the Windows operating system.
• Windows 95:
[
General
• Windows 98:
[
General
Profiles set on the
Click
A
The
[
Click the icon of the printer whose default settings you want to change.
B
On the
C
The Printer Properties appear.
Set desired settings and click
D
Making printer settings from an application
To make the printer settings for a specific application, open the Printer Proper­ties from that application. The following example describes how to make set­tings for the WordPad application that comes with Windows 95/98.
], [
], [
[
]
Start
Printers
[
File
Details
Details
on the taskbar, point to
window appears.
]
menu, click
]
and
]
], [
[
Color Management
[
Sharing
Color Management
[
Properties
[
OK
]
and
]
tab are not supported.
]
[
Settings
.
]
.
]
[
Sharing
, and then click
]
]
[
Printers
.
]
Note
The actual procedures you should follow to open the Printer Properties may differ depending on the application. For more information about the proce­dures, see the documentation that comes with the application you are using.
5
Setting Up the Printer Driver and Canceling a Print Job
When you use some applications, the driver's initial default settings of the ap­plications might be applied over the printer driver's setting.
Any settings you make in the following procedure are valid for the current application only.
2
On the
A
The
[
Print
From the
B
.
]
erties
The Printer Properties appear.
Set desired settings and click
C
Click
D
[
menu, click
[
]
File
dialog box appears.
]
[
Name:
to start printing.
]
OK
list, select the printer you want to use, and then click
]
[
Print
.
]
[
OK
.
]
Windows 2000 - Accessing the Printer Properties
Making printer default settings - Printer Properties
Limitation
Changing the printer settings requires Manage Printers permission. Members of the Administrators and Power Users groups have Manage Printers permis­sion by default. When you set up options, log on using an account that has Manage Printers permission.
[
Prop-
Note
The following tabs are standard Windows tabs. For more information about these tabs, see the documentation that comes with the Windows operating system.
[
General
Click
A
The
Click the icon of the printer whose default setting you want to change.
B
On the
C
The Printer Properties appear.
Set desired settings and click
D
], [
Sharing
[
]
Start
[
Printers
[
]
File
Note
Settings you make here are used as the default settings for all applications.
], [
on the taskbar, point to
window appears.
]
menu, click
Ports
], [
Advanced
[
Properties
[
OK
]
.
]
], [
Color Management
[
Settings
.
, and then click
]
and
]
[
Security [
Printers
]
.
]
6
IPDL-C Accessing the Printer Properties
Making printer default settings – Printing Preferences Properties
Limitation
Changing the printer settings requires Manage Printers permission. Members of the Administrators and Power Users groups have Manage Printers permis­sion by default. When you set up options, log on using an account that has Manage Printers permission.
A
Click
[
on the taskbar, point to
]
Start
[
Settings
, and then click
]
[
Printers
2
.
]
The
[
Printers
Click the icon of the printer whose default settings you want to change.
B
On the
C
The Printing Preferences Properties appear.
Set desired settings and click
D
Note
Settings you make here are used as the default settings for all applications.
window appears.
]
menu, click
[
]
File
[
Printing Preferences
.
[
]
OK
.
]
Making printer settings from an application
To make the printer settings for a specific application, open the Printing Prefer­ences Properties from that application. The following example describes how to make settings for the WordPad application that comes with Windows 2000.
Note
The actual procedures you should follow to open the Printing Preferences Properties may differ depending on the application. For more information, see the documentation that comes with the application you are using.
Any settings you make in the following procedure are valid for the current application only.
On the
A
The
[
Print
Select the printer you want to use in the
B
Set desired settings and click
C
menu, click
[
]
File
dialog box appears.
]
[
Print
.
]
[
Apply
[
Select Pri nter
to start your printing.
]
box.
]
7
2
Setting Up the Printer Driver and Canceling a Print Job
Windows NT 4.0 - Accessing the Pri nter Properties
Making printer default settings - Printer Properties
Limitation
Changing the printer settings requires Full Control access permission. Mem­bers of the Administrators, Server Operators, Print Operators, and Power Us­ers groups have Full Control permission by default. When you set up options, log on under Full Control permission.
Note
The following tabs are standard Windows tabs. For more information about these tabs, see the documentation that comes with the Windows operating system.
[
General
Click
A
The
[
Click the icon of the printer whose default setting you want to change.
B
On the
C
The Printer Properties appear.
Set desired settings and click
D
Note
Settings you make here are used as the default settings for all applications.
], [
[
]
Start
Printers
[
File
], [
Ports
on the taskbar, point to
window appears.
]
menu, click
]
Scheduling
], [
[
Properties
[
OK
Sharing
.
]
]
[
Settings
.
]
and
[
Security
, and then click
]
]
[
Printers
Making printer default settings – Default Document Properties
Limitation
Changing the printer settings requires Full Control access permission. Mem­bers of the Administrators, Server Operators, Print Operators, and Power Us­ers groups have Full Control permission by default. When you set up options, log on under Full Control permission.
.
]
Click
A
The
Click the icon of the printer whose default settings you want to change.
B
On the
C
The Default Document Properties appear.
[
[
Printers
on the taskbar, point to
]
Start
window appears.
]
menu, click
[
]
File
8
[
Settings
[
Document Defaults
, and then click
]
.
]
[
Printers
.
]
IPDL-C Accessing the Printer Properties
Set desired settings and click
D
Note
Settings you make here are used as the default settings for all applications.
[
OK
.
]
Making printer settings from an application
To make the printer settings for a specific application, open the Document Prop­erties from that application. The following example describes how to make set­tings for the WordPad application that comes with Windows NT 4.0.
Note
The actual procedures you should follow to open the Document Properties may differ depending on the application. For more information about the procedures, see the documentation that comes with the application you are using.
Any settings you make in the following procedure are valid for the current application only.
On the
A
The
[
Print
menu, click
[
]
File
dialog box appears.
]
[
Print
.
]
2
From the
B
erties
The Document Properties appear.
Set desired settings and click
C
Click
D
[
Name:
.
]
to start printing.
[
]
OK
list, select the printer you want to use, and then click
]
[
OK
[
Prop-
.
]
9
Setting Up the Printer Driver and Canceling a Print Job
RICOH-SCRIPT2 - Setting up for Printing
Windows 95/98 - Accessing the Pri nt er Properties
There are two methods you can use to open the Printer Properties dialog box.
2
Making printer default settings
To make the printer default settings, first open the Printer Properties from the
window.
[
Printers
A
B
]
Note
The following tabs are standard Windows tabs. For more information about these tabs, see the documentation that comes with the Windows operating system.
Windows 95:
[
General
Windows 98:
[
General
Click
The
Click the icon of the printer whose default settings you want to change. On the
], [
Details
], [
Details
Note
Profiles set on the
[
]
Start
[
Printers
menu, click
[
]
File
and
]
], [
on the taskbar, point to
window appears.
]
[
Sharing
Color Management
[
Color Management
[
Properties
]
.
]
and
]
[
Sharing
tab are not supported.
]
[
Settings
]
, and then click
]
[
Printers
.
]
The Printer Properties appear.
Set desired settings and click
C
Reference
For more information about making printer default settings, see the “Op­erating Instructions” for RICOH-SCRIPT2 included as a PDF file on the CD-ROM.
Making printer settings from an application
To make the printer settings for a specific application, open the Printer Proper­ties from that application. The following example describes how to make set­tings for the WordPad application that comes with Windows 95.
10
[
OK
.
]
RICOH-SCRIPT2 - Setting up for Printing
Note
The actual procedures you should follow to open the Printer Properties may differ depending on the application. For more information about the proce­dures, see the documentation that comes with the application you are using.
When you use some applications, the driver's initial default settings of the ap­plications might be applied over the printer driver's setting.
Any settings you make in the following procedure are valid for the current application only.
2
On the
A
The
[
Print
From the
B
[
Properties
The Printer Properties appear.
Set desired settings and click
C
Reference
For more information about each tab, see the “Operating Instruction” for RICOH-SCRIPT2 included as a PDF file on the CD-ROM.
Click
D
[
menu, click
[
]
File
window appears.
]
[
Name:
.
]
to start printing.
]
OK
box, select the printer you want to use, and then click
]
[
Print
.
]
[
OK
.
]
Windows 2000 - Accessing the Printer Properties
Making printer default settings - Printer Properties
Limitation
Changing the printer settings requires Manage Printers permission. Members of the Administrators and Power Users groups have Manage Printers permis­sion by default. When you set up options, log on using an account that has Manage Printers permission.
Note
With some applications, the printer driver's settings are not used, and the ap­plication's own initial default settings are applied.
The following tabs are standard Windows tabs. For more information about these tabs, see the documentation that comes with the Windows operating system.
[
General
Click
A
The
], [
[
Start
[
Printers
Sharing
]
], [
on the taskbar, point to
window appears.
]
Ports
], [
Advanced
], [
Color Management
[
Settings
, and then click
]
and
]
[
Security [
Printers
]
.
]
11
Setting Up the Printer Driver and Canceling a Print Job
Click the icon of the printer whose default setting you want to change.
B
2
On the
C
The Printer Properties appear.
Set desired settings and click
D
Reference
For more information about making printer default settings, see the “Op­erating Instructions” for RICOH-SCRIPT2 included as a PDF file on the CD-ROM.
Note
Settings you make here are used as the default settings for all applications.
menu, click
[
]
File
[
Properties
[
OK
.
]
.
]
Making printer default settings – Printing Preferences Properties
Limitation
Changing the printer settings requires Manage Printers permission. Members of the Administrators and Power Users groups have Manage Printers permis­sion by default. When you set up options, log on using an account that has Manage Printers permission.
Click
A
The
Click the icon of the printer whose default settings you want to change.
B
On the
C
The Printing Preferences Properties appear.
Set desired settings and click
D
[
[
Printers
Reference
For more information about making printer default settings, see the “Op­erating Instructions” for RICOH-SCRIPT2 included as a PDF file on the CD-ROM.
Note
Settings you make here are used as the default settings for all applications.
on the taskbar, point to
]
Start
window appears.
]
menu, click
[
File
]
[
[
Settings
Printing Preferences
.
[
]
OK
, and then click
]
.
]
[
Printers
.
]
Making printer settings from an application
To make the printer settings for a specific application, open the Printing Prefer­ences Properties from that application. The following example describes how to make settings for the WordPad application that comes with Windows 2000.
12
RICOH-SCRIPT2 - Setting up for Printing
Note
General users can change the settings in an application's
The actual procedures you should follow to open the Printing Preferences Properties may differ depending on the application. For more information, see the documentation that comes with the application you are using.
Any settings you make in the following procedure are valid for the current application only.
On the
A
menu, click
[
]
File
[
Print
.
]
[
Print
window.
]
2
The
[
Select the printer you want to use in the
B
Set desired settings and click
C
Reference
For more information about each tab, see the “Operating Instruction” for RICOH-SCRIPT2 included as a PDF file on the CD-ROM.
Click
D
window appears.
]
Print
to start your printing.
[
]
OK
[
Print
[
Select Pri nter
to start your printing.
]
box.
]
Windows NT 4.0 - Accessing the Pri nter Properties
Making printer default settings - Printer Properties
Limitation
Changing the printer settings requires Full Control access permission. Mem­bers of the Administrators, Server Operators, Print Operators, and Power Us­ers groups have Full Control permission by default. When you set up options, log on under Full Control permission.
Note
With some applications, the printer driver's settings are not used, and the ap­plication's own initial default settings are applied.
The following tabs are standard Windows tabs. For more information about these tabs, see the documentation that comes with the Windows operating system.
[
General
Click
A
The
Click the icon of the printer whose default settings you want to change. On
B
the
The Printer Properties appear.
], [
Ports
[
Start
[
Printers
menu, click
[
]
File
], [
Scheduling
on the taskbar, point to
]
window appears.
]
], [
[
Properties
Sharing
.
]
and
]
[
[
Settings
Security
]
]
, and then click
[
Printers
.
]
13
2
Setting Up the Printer Driver and Canceling a Print Job
Reference
For more information about making printer default settings, see the “Op­erating Instructions” for RICOH-SCRIPT2 included as a PDF file on the CD-ROM.
Note
Settings you make here are used as the default settings for all applications.
Making printer default settings - Default Document Properties
Click
A
The
Click the icon of the printer whose default settings you want to change. On
B
the
The Default Document Properties appear.
[
[
Printers
[
File
Reference
For more information about making printer default settings, see the “Op­erating Instructions” for RICOH-SCRIPT2 included as a PDF file on the CD-ROM.
Note
Settings you make here are used as the default settings when printing from applications.
on the taskbar, point to
]
Start
window appears.
]
menu, click
]
[
Document Defaults
[
Settings
.
]
, and then click
]
[
Printers
.
]
Making printer settings from an application
To make the printer settings for a specific application, open the Document Prop­erties from that application. The following example describes how to make set­tings for the WordPad application that comes with Windows NT 4.0.
Note
General users can change the settings in an application's
The actual procedures you should follow to open the Document Properties may differ depending on the application. For more information about the procedures, see the documentation that comes with the application you are using.
Any settings you make in the following procedure are valid for the current application only.
On the
A
The
[
Print
From the
B
[
Properties
The Printer Properties appear.
menu, click
[
]
File
window appears.
]
[
Name:
.
]
box, select the printer you want to use, and then click
]
14
[
Print
Print
window.
]
[
.
]
RICOH-SCRIPT2 - Setting up for Printing
Set desired settings and click
C
Reference
For more information about each tab, see the “Operating Instruction” for RICOH-SCRIPT2 included as a PDF file on the CD-ROM.
D
Click
to start printing.
[
]
OK
[
OK
.
]
Macintosh - Setting up for Printing
Making paper settings from an application
Open the file you want to print.
A
On the
B
[
LaserWriter 8 Page Setup
Confirm that the printer you want to use is shown in the
C
Note
If the printer is now shown in the display a list of available printers.
menu, click
[
]
File
[
Page Setup
appears.
]
.
]
[
Format for:
box, use the pop-up menu to
]
[
Format for:
box.
]
2
Reference
The actual appearance of the Page Setup depends on the application you are using. For more information, see the documentation that comes with the Macintosh.
From the
D
Set desired settings and click
E
Small Size Print Area
-
This printer supports printing on print areas such as “A4 Small” and “Letter Small” when printing from a Macintosh only with specific versions of the driver. Printing with the LaserWriter 8.4x (or later) driver supports printing on both standard and small print areas. However, with LaserWriter 8.3x (or earlier), the small print area options are not displayed.
With LaserWriter 8.3x (or earlier), select A4, for example, and click the
[
Page Setup
er Print Area
dard A4 print area. Unchecking the as the LaserWriter 8.4x (or later) “A4 Small” print area.
[
Paper:
]
produces the same printing result as LaserWriter 8.4x (or later) stan-
]
box, select the paper size.
]
.
[
]
OK
dialog box, then use the
[
Larger Print Area
[
Larger Print A rea
]
[
Options
option. Checking
]
produces the same result
in
]
[
Larg-
15
Setting Up the Printer Driver and Canceling a Print Job
Setting up for printing from an application
Open the file you want to print.
A
2
On the
B
The Printer Settings appear.
Confirm that the printer is selected in the
C
Set desired settings and click
D
Reference
For more information about setting up for printing from an application, see the “Operating Instructions” for RICOH-SCRIPT2 included as a PDF file on the CD-ROM.
menu, click
[
]
File
[
Print
.
]
[
Print
]
[
Printer
.
box.
]
16
Canceling a Print Job
Windows 95/98 - Canceling a Pri nt Job
Double-click the printer icon on the task bar.
A
Canceling a Print Job
This opens a window that shows all the print jobs that are currently queued for printing. Check the current status of the job you want to cancel.
Click the name of the job you want to cancel.
B
On the
C
Press
D
A message appears on the panel display indicating that the print job is being canceled.
[
Document
Note
You can also open the print job queue window by double-clicking the printer icon in the
{
Important
When the printer is being shared by multiple computers, be careful not to accidentally cancel someone else's print job.
Note
You cannot stop printing the data that has already been processed internal­ly by the printer. Because of this, printing might continue for a few pages after you press
Reset
}
menu, click
]
[
Printers
on the operation panel.
{
Reset
.
}
[
Cancel Printing
window.
]
.
]
2
A print job that contains a large volume of data might take considerable time to stop.
Windows 2000 - Canceling a Print Job
Double-click the printer icon on the taskbar.
A
This opens a window that shows all the print jobs that are currently queued for printing. Check the current status of the job you want to cancel.
Select the name of the job you want to cancel.
B
On the
C
[
Document
Note
You can also open the print job queue window by double-clicking the printer icon in the
menu, click
]
[
Printers
[
Cancel
window.
]
.
]
17
Setting Up the Printer Driver and Canceling a Print Job
2
Press
D
A message appears on the panel display indicating that the print job is being canceled.
{
Reset
Important
When the printer is being shared by multiple computers, be careful not to accidentally cancel someone else's print job.
Note
You cannot stop printing data that has already been processed internally by the printer. Because of this, printing might continue for a few pages af­ter you press
A print job that contains a large volume of data might take considerable time to stop.
on the operation panel.
}
{
Reset
.
}
Windows NT 4.0 - Canceling a Print Job
Double-click the printer icon on the task bar.
A
This opens a window that shows all the print jobs that are currently queued for printing. Check the current status of the job you want to cancel.
Click the name of the job you want to cancel.
B
On the
C
Press
D
A message appears on the panel display indicating that the print job is being canceled.
[
Document
Note
You can also open the print job queue window by double-clicking the printer icon in the
{
Important
When the printer is being shared by multiple computers, be careful not to accidentally cancel someone else's print job.
Note
You cannot stop printing data that has already been processed internally by the printer. Because of this, printing might continue for a few pages af­ter you press
A print job that contains a large volume of data might take considerable time to stop.
Reset
}
menu, click
]
[
Printers
on the operation panel.
{
Reset
.
}
[
Cancel
window.
]
.
]
18
Canceling a Print Job
Macintosh - Canceling a Print Job
Double-click the printer icon on the desktop.
A
This opens a window that shows all the print jobs that are currently queued for printing. Check the current status of the job you want to cancel.
Click the name of the job you want to cancel.
B
Click the pause icon, and then click the trash icon.
C
2
Press
D
A message appears on the panel display indicating that the print job is being canceled.
{
Reset
Important
When the printer is being shared by multiple computers, be careful not to accidentally cancel someone else's print job.
Note
You cannot stop printing data that has already been processed internally by the printer. Because of this, printing might continue for a few pages af­ter you press
A print job that contains a large volume of data might take considerable time to stop.
on the operation panel.
}
{
Reset
.
}
19
2
Setting Up the Printer Driver and Canceling a Print Job
20
3. Paper and Other Media
Paper and Other Media Supported by This Printer
Paper Types and Sizes
This section describes the type, size, feed direction, and maximum amount of pa­per that can be loaded into each paper tray in this printer.
Important
If you use damp or curled paper, a misfeed might occur. In such a case, try turning over the paper stack in the paper tray. If there is no improvement, change to paper with less curl.
Be sure to set the paper size dial to match the actual paper size loaded in the tray. When the actual paper size is not shown on the dial, set the dial to “p” and selected the paper size using the operation panel.
For Tray 1, 2, and 3, the dial setting overrides settings selected with the oper­ation panel.
Note
The following conventions are used to describe paper feed direction:
Symbol in this manual Symbol on the panel
display
K
L
When loading paper having the same size in more than one tray, it is recom­mended that you load paper in the same direction.
The supported paper sizes may differ depending on the memory capacity of the printer. P.117 “Memory Capacity and Paper Size”
For more information about the meanings of symbols, see the notes at the bot­tom of each table.
Reference
For more information about loading each type of paper, see P.25 “Types of pa­per and other media”.
mn
op
Short-edge feed direction Long-edge feed direction
Meaning
21
Paper and Other Media
Paper sizes and paper feed directions supported by each paper tray (Metric version)
3
Feed direction
12x18 K 304.8 × 457.2 A3 K 297 × 420 B4 JIS K 257 × 364 A4 L 297 × 210 B5 JIS L 257 × 182 A5 L 210 × 148 B6 JIS K 128 × 182 A6 K 105 × 148 Double Letter K 279 × 432 Legal K 216 × 356 Letter L 279 × 216 Half Letter L 216 × 140 Executive L 276 × 184 Folio K 210 × 330 Foolscap K 216 × 330
Size (mm)
Bypass tray
✩ ✩❍❍ ✩★★ ✩❍❍ ✩★★ ✩★ ✩ ✩ ✩❍❍ ✩❍❍ ✩❍❍ ✩★ ✩❍❍ ✩★★ ✩★★
Standard tray (Tray 1)
××
×× ××
PAPER FEED UNIT Type305
(Tray 2/3)
×
×
F/GL K 203 × 330 Com#10 Env K 105 × 241 DL Env K 110 × 220 Custom Size
•✩ means that the size is supported and needs to select the paper size using
the operation panel. (The bypass tray has no dial on the tray.) ⇒ P.32 “Loading
Paper in the Bypass Tray”
•❍ means that the size is supported and indicated on the tray dial. Be sure to set the paper size dial to match the actual paper size loaded in the tray.
•★ means that the size is supported but not indicated on the paper size dial. You should set the paper size dial to “p”, and select the paper size using the operation panel. The default setting is Foolscap (8.5“×13”). P.31 “Selecting
paper size using the operation panel”
× means that the size is not supported.
22
✩★★ ✩ ✩ ✩
×× ×× ××
Paper and Other Media Supported by This Printer
Paper sizes and paper feed directions supported by each paper tray (Inch version)
Feed direction
Size (inch)
12x18 K 12" × 18" Double Letter K 11" × 17" Legal K
Letter L Half Letter L Executive L
1
/2" × 14"
8 11" × 8 8 10
1
1
/2" × 51/2"
1
/2" × 71/4"
/2"
A3 K 11.69" × 16.54" B4 JIS K 10.12" × 14.33" A4 L 10.12" × 14.33" B5 JIS L 10.12" × 7.17" A5 L 8.27" × 5.83" B6 JIS K 5.04” × 7.17” A6 K 4.13" × 5.83" Folio K
Foolscap K
1
/4" × 13"
8
1
/2" × 13"
8
Bypass tray
Standard tray (Tray 1)
PAPER FEED UNIT Type305
(Tray 2/3)
××
✩❍❍ ✩❍❍
✩❍❍ ✩★
×
✩❍★ ✩❍❍
✩★★ ✩❍❍ ✩★★ ✩★ ✩ ✩
×× ××
×
✩★★ ✩★★
3
F/GL K 8" × 13" Com#10 Env K
DL Env K 4.33" × 8.66" Custom Size
•✩ means that the size is supported and needs to select the paper size using the operation panel. (The bypass tray has no dial on the tray.) ⇒ P.32 “Loading
Paper in the Bypass Tray”
•❍ means that the size is supported and indicated on the tray dial. Be sure to set the paper size dial to match the actual paper size loaded in the tray.
•★ means that the size is supported but not indicated on the paper size dial. You should set the paper size dial to “p”, and select the paper size using the operation panel. The default setting is Foolscap (8.5“×13”). P.31 “Selecting
paper size using the operation panel”
× means that the size is not supported.
1
/8" × 91/2"
4
✩★★ ✩
✩ ✩
×× ××
××
23
Paper and Other Media
Paper weight and number of sheets to be set
3
Supported paper weights
Bypass tray
Standard tray
PAPER FEED UNIT Type305 (option)
*1
Confirm that the top of the stack is not higher than the limit mark indicated on the side guide of the tray.
64 - 160 g/m
64 - 105 g/m
64 - 105 g/m
2
(17 - 43 lb) 50 (80 g/m2, 20 lb)
2
(17 - 28 lb) 250 (80 g/m2, 20 lb)
2
(17 - 28 lb) 500 (80 g/m2, 20 lb)
Maximum number of sheets (plain paper)
*1
Paper Recommendations
Note the following suggestions when handling or selecting paper used with this printer.
Loading paper
Important
Do not use paper that is meant for an ink-jet printer or it may stick to the fus­ing unit and cause a paper misfeed.
When printing on an OHP transparency that has a print side, load it with the print side down onto the bypass tray. Not taking this precaution may cause it to stick to the fusing unit and cause a misfeed.
• Use only the recommended paper types. Print quality cannot be guaranteed if other paper types are used. ⇒ P.28 “Paper not supported by this printer”
• Do not use paper that has already been printed onto by other printers.
Storing paper
Paper should always be stored properly. Improperly stored paper might result in poor print quality, paper misfeeds, or printer damage.
Recommendations are as follows:
• Avoid storing paper in humid areas.
• Avoid exposing paper to direct sunlight.
• Store on a flat surface.
• Keep open reams of paper in the package in which the paper came.
24
Paper and Other Media Supported by This Printer
Types of paper and other media
Plain paper
• The standard tray can hold up to 250 sheets.
• The bypass tray can hold up to 50 sheets.
• PAPER FEED UNIT Type305 (option) can hold up to 500 sheets.
*1
: Based on paper that is 80 g/m2 (20 lb) in weight.
*1
*1
*1
• If you print on paper heavier than 105 g/m2 (28 lb), use the bypass tray.
2
The bypass tray can hold paper up to 160 g/m
(43 lb) in weight.
• If paper is curled or bent, straighten it before loading.
• When printing on the reverse side of plain paper that is already printed on,
you should load it onto the bypass tray and select from
Thick paper
[
Paper Type:
with the printer driver.
]
[
Plain (Duplex Backside)
3
]
• If you print on paper heavier than 105 g/m2 (28 lb), use the bypass tray.
2
The bypass tray can hold paper up to 160 g/m
(43 lb) in weight. The print
quality on paper that is thicker cannot be guaranteed.
• The bypass tray can hold up to 25 sheets.
Note
The number of sheets to be set may vary depending on the paper thick­ness and paper type.
• When printing on thick paper, you should select the thick paper mode
with the printer driver.
• When printing on the reverse side of thick paper that is already printed on,
you should load it onto the bypass tray and select from
[
Paper Type:
with the printer driver.
]
[
Thick (Duplex Backside)
• Auto duplex printing onto thick paper is not available.
Adhesive labels
• When printing on adhesive labels, use the bypass tray.
]
• Load adhesive labels into the tray with the print side face down.
TFWY060E
25
Paper and Other Media
• Remove any unused adhesive labels from the tray after you are finished
printing. Leaving them in the tray can cause them to curl.
• When printing on adhesive labels, you should select the plain paper mode
with the printer driver.
• The bypass tray can hold up to 40 adhesive labels.
Note
The number of sheets to be set may vary depending on the paper thick­ness and paper type.
• In duplex printing, do not use adhesive labels.
3
OHP transp arencies
• When printing on OHP transparencies, use the bypass tray.
TFWY060E
• Load OHP transparencies into the tray with the print side face down or
they may stick to the fusing unit and cause a misfeed.
• Remove any unused OHP transparencies from the tray after you are fin-
ished printing. Leaving them in the tray may cause them to stick together.
• When printing on OHP transparencies, you should select the OHP trans-
parency mode with the printer driver.
• The bypass tray can hold up to 50 OHP transparency sheets.
Note
The number of sheets you can set varies depending on the paper thick­ness and paper type.
• In duplex printing, do not use OHP transparencies or they may stick to the
fusing unit and cause a misfeed.
• When the “OHP Slip” setting is set to “Off” ( P.83 “Using the Operation
Panel”), be sure to remove each OHP transparency immediately after it is printed.
Note
If the direction and size of paper loaded in the paper tray is different from the direction and size of the OHP transparency, “OHP Slip” will not work even if it is on. Be sure to remove each OHP transparency im­mediately after it is printed.
26
Paper and Other Media Supported by This Printer
Envelopes
• When printing on envelopes, use the bypass tray.
TFWY081E
Note
When you print with RICOH-SCRIPT2 on Macintosh, or from Adobe PageMaker under Windows, load envelopes with the flap on the oppo­site (left) side to that shown in the illustration.
• You can select the sizes for the envelopes using the operation panel.
P.83 “Using the Operation Panel”
• Recommended of envelopes is as follows:
• Com#10 Env
• DL Env
• Do not stack envelopes over the limit mark.
• Confirm that print side is facing down when loading onto the bypass tray.
• Confirm that there is no air in the envelopes before loading.
• To get better print quality, it is recommended that you set the right, left,
top, and bottom print margins, to at least 20 mm (0.8") each.
• Do not print on both sides of envelopes.
• Load only one size and type of envelope at a time.
3
• Before loading envelopes, flatten the leading edges (sides being fed into
the printer) of them by running a pencil or ruler across them.
• Some kinds of envelopes might cause misfeeds, wrinkles or poor printing.
• The print quality on envelopes may be uneven as different parts of an en-
velope have different thickness. Print one or two envelopes to check the print quality.
• Avoid using the non-supported envelopes listed on P.28 “Paper not sup-
ported by this printer”.
• Auto duplex printing onto envelopes is not available.
27
3
Paper and Other Media
Paper not supported by this printer
Avoid using the following types of paper that are not supported by this printer:
• Paper whose weight is heavier or lighter than the limitation.
• Bent, folded, or creased paper
• Curled or twisted paper
•Torn paper
• Wrinkled paper
• Damp paper
• Paper stuck together
• Paper that is dry enough to emit static electricity
• Paper that has already been printed onto, except a preprinted letterhead
Note
Ink on paper from an earlier print job, another copier, an ink-jet printer or other devices could damage the fusing unit of this printer due to different fusing temperatures.
• Coated paper
• Special paper, such as thermal paper, aluminum foil, carbon paper and con­ductive paper
• Heavily textured paper
•Glued paper
• OHP transparencies for color printing
• OHP transparencies for ink-jet printers
• Label paper on which glue or base paper is exposed
• Paper with clips or staples
• Paper with tape or ribbons attached
• Paper meant for an ink-jet printer
• Envelopes that are:
•damp
• excessively curled or twisted
• stuck together
• damaged in any way
• with stamps attached
• with windows, holes, perforations, cutouts, or embossing
• with metal clasps, string ties, or metal folding bars
• designed to be interlocked
• with nicked edges of bent corners
• with rough, cockle, or laid finishes
28
• with any exposed adhesive, when the flap is in the sealed or closed position
Paper and Other Media Supported by This Printer
Printable Area
The following shows the printable area for this printer. Be sure to set the print margins correctly.
4.3 mm (1/6")
4.3 mm (1/6")
4.3 mm (1/6")
4.3 mm (1/6")
A: printable area
Note
The printable area may vary depending on paper size, printer language and printer driver settings.
3
29
3
Paper and Other Media
Loading Paper
Loading Paper in the Paper Tray
This section describes instructions for loading paper in the standard paper tray and the optional paper tray. If you want to load paper in the bypass tray, see P.32 “Loading Paper in the By- pass Tray”.
Slide the paper guides to adjust
B
them to the paper width.
Adjust the paper guides until they click into position.
Important
Confirm that the setting of the pa­per size dial matches the paper size and feed direction of the paper in the tray. If it does not, misfeeds or unexpected printing results may occur.
Reference
For more information about the size and feed direction of paper that can be loaded in the tray, see P.21 “Paper and Other Media Sup- ported by This Printer”.
Slide the paper tray out until it
A
stops. After that, lift it slightly, then slide it out of the printer. Place it on a flat surface.
A
Important
Do not touch the friction pad (A) or paper misfeeds or paper multi-feeds might occur .
Load paper into the tray with the
C
side to be printed onto face up.
TFWY101E
TFWY110E
30
TFWY090E
Important
Confirm that the top of the stack is not higher than the limit mark (
) inside the tray.
T
T
Confirm that paper fits under the rear guide.
Do not mix different kinds of paper in the tray.
To avoid paper multi-feeds, shuffle sheets before setting them in the tray.
Loading Paper
31
3
D Adjust the paper size dial to
match the size and feed direction of paper in the paper tray.
Note
See the following table for the
appropriate paper size dial po­sition.
Important
When loading B4 JISK, B5 JISL, A5
L
, 51/
2
"×8
1
/2"
L
, 8"×13”
K
,
8
1
/
4
"×13"
K
or 81/
2
"×13"
K
in the
paper tray, set the dial to “
p
” and select the paper size using the operation panel.
P.31 “Se-
lecting paper size using the opera­tion panel”
E Slide the paper tray into the print-
er until it stops.
Important
Be sure to insert the paper tray
completely or paper misfeeds might occur.
Selecting paper size using the operation panel
Use the following procedure to select the paper size loaded in Tray 1, 2 or 3 from the printer's operation panel.
A Press {
{{
{Menu}}}}.
The following message appears on the panel display.
<Menu> j IPDL-C Menu l
B Press {
{{{TTTT}}}
} or {{{{UUUU}}}} to display “Sys-
tem Menu”, and then press {{{{En­ter}}}}.
<Menu> j System Menu l
The following message appears on the panel display.
<System Menu> j
1.Paper Tray l
Paper size Standard
tray
(Tray 1)
Optional
tray
(Tray 2/3)
A3 A3K A3K
A4 A4L A4L A5 p
B4 pp
B5 pp
Double Letter
(11"×17")
11×17 11×17
Legal
(8
1
/
2
"×14")
81/
2
×14 8
1
/
2
×14
Letter
(8
1
/
2
"×11")
81/
2
×11 8
1
/
2
×11
Half Letter
(5
1
/
2
"×8
1
/2")
p
Executive
(7
1
/
4
"×10
1
/2")
71/
4
×10
1
/271/
4
×10
1
/
2
F
(8"×13")
pp
Folio
(8
1
/
4
"×13")
pp
Foolscap
(8
1
/
2
"×13")
pp
TFWS020E
Data In
On Line
Reset
Escape
Menu Media
Power
Enter
Error
Paper and Other Media
3
Press
C
“2.Tray Size[*]”, and then press
{
Enter
}
{T}
.
or
to display
{U}
<System Menu>
2.Tray Size[*]
The currently selected paper size appears on the panel display.
<Tray Size[*]> *8.5x13
Press
D
of paper loaded in the paper tray, and then press
{U}
or
to select the size
{T}
{
Enter
.
}
<Tray Size[*]>
8.25x13
j l
j l
j l
Loading Paper in the Bypass Tray
In the bypass tray, you can load OHP transparencies, envelopes and other non-plain paper in addition to plain paper.
Reference
P.21 “Paper Types and Sizes” P.24 “Paper Recommendations”
Note
Do not open the front cover when loading paper into the bypass tray or paper in the bypass tray might fall.
Open the bypass tray.
A
Press
E
The "Ready" message appears on the panel display.
{
On Line
.
}
IPDL-C Ready
Press
F
The when the printer is offline.
Press
G
The printer is reset and the settings are applied. Confirm that the se­lected tray and paper size are ap­pears on the panel display.
{
On Line
On Line
{
Reset
.
}
indicator turns off
.
}
IPDL-C Ready
Slide the side guides.
B
TFWY130E
TFWY140E
32
Loading Paper
Note
Slide out the bypass tray ex­tender to support paper sizes larger than A4L.
Load paper until it stops with the
C
print side down.
TFWY150E
Selecting paper size using the operation panel
Use the following procedure to select the paper size from the printer's oper­ation panel after loading paper into the bypass tray.
A
Press
{
Media
Power
.
}
On Line
Menu Media
Error
Reset
Escape
Enter
Data In
TFWS040E
The following message appears on the panel display.
<Media>
1.Paper Tray
j l
3
Important
Confirm that paper fits under the side guides.
The side guides should be set to the correct paper size to avoid paper feed problems.
Do not load paper when print­ing.
TFWY160E
Press
B
pass Size”, and then press
{T}
or
to display “2.By-
{U}
{
<Media>
2.Bypass Size
The current paper size appears on the panel display.
<Bypass Size> *A4
Enter
j l
j l
.
}
33
Paper and Other Media
3
Select the paper size you have
C
loaded in the tray.
Standard pa per size
Press
A
paper size that is in the tray.
Press
B
{T}
{
Enter
or
}
to display the
{U}
.
<Bypass Size> A5
The following message appears on the panel display.
<Media>
2.Bypass Size
Custom size paper
Press
A
“Custom”.
Press
B
{T}
{
Enter
or
.
}
to display
{U}
<Bypass Size> Custom
j l
j l
j l
Note
Press pointer to the left.
Press pointer is located at the left­most digit of the width to cancel the settings and return to step D.
Repeat step C to set the value of
D
the width.
While the pointer is located at the first (rightmost) digit of the width, press to the length setup display.
Note
Press pointer is located at the left­most digit of the width to re­turn to the width setup display.
Repeat steps C and D to set the
E
value of the length.
While the pointer is located at the first (rightmost) digit of the length, press “Media”.
{
Escape
{
Escape
{
Escape
to move the
}
while the
}
{
Enter
{
Enter
to advance
}
while the
}
to return to
}
34
The following message appears on the panel display.
<Custom>
l
jl/# Width 210mm
Press
C
third (leftmost) digit of the pa­per width, and then press
.
}
ter
The pointer (l) moves to the right.
<Custom>
{T}
or
to change the
{U}
l
jl/# Width 110mm
{
En-
<Media>
2.Bypass Size
Press
F
The "Ready" message appears on the panel display.
{
Escape
.
}
IPDL-C Ready
j l
Sliding out the Output Tray Extender
If you load paper larger than A4L or
1
8
/
" × 11"
2
extender.
Important
Do not place the rear of the printer near a wall or touch it with your hand. This area can become ex­tremely hot.
L
, slide out the output tray
Loading Paper
3
Note
The above illustration is the sim­plex printer. The procedure for the duplex printer is identical.
After printing, return the output tray extender to its original posi­tion.
ZBGH022E
35
3
Paper and Other Media
36
4. Troubleshooting
Error & Status Messages
There are three types of error and status messages.
• Printed error message
• Error and status messages on the operation panel
• Getting printer information over the network
Printed Error Message
The error message shown below is output by the printer whenever there is not enough memory to print data.
Error message Required action
There is not enough memory in your printer to print this page.Change print quality in the printer driver and try again.For details, please refer to the trou­bleshooting section in your manual.
The following are the actions you should take when you encounter memory short­age problems. If these actions do not solve the problem individually, try them in combination with each other. ⇒ P.118
“Low Memory”
Increase printer memory.
A
Install the optional memory unit to in­crease the amount of printer memory.
Change the color level settings.
B
• IPDL-C printer driver
] to [
] to [
] to [
Fast
Set [
Printing Mode
Set [
Resolution:
• RICOH-SCRIPT2 printer driver
Set [
Gradation
].
Fast
600 dpi / Fast
].
].
37
4
Troubleshooting
Error & Status Messages on the Operation Panel
Important
If the error message that is not included in the following table appears on the panel display, turn the printer off and on. If this does not clear the error mes­sage, write down the error number and the message, and contact your sales or service representative.
Note
The panel display can show only one error message at a time. Printing a con­figuration page shows all current printer errors. P.99 “Printing the Configu-
ration Page”
For more information about the IPDL-C printer driver, see the printer driver's Help.
For more information about the RICOH-SCRIPT2 printer driver, see the “Op­erating Instructions” for RICOH-SCRIPT2 included as a PDF file on the CD­ROM.
Message Description Comments
Add Fuser Oil (on the upper line)
Add Fuser Oil (on the lower line)
Add Toner Please Wait
Add Toner xxx
Call Service SC:xx
The fuser oil bottle is emp­ty.
Fuser oil is low. You can print about 200 or /more pages after this message appears.
The toner cartridge is being prepared for replacement.
The indicated toner runs out.
There is a malfunction in the printer.
Replace the fuser oil bottle.
P.76 “Replacing the Fuser
Oil Bottle and Ozone Filter”
Replace the fuser oil bottle.
P.76 “Replacing the Fuser
Oil Bottle and Ozone Filter”
Wait for a while.
Replace the indicated toner cartridge.
P.71 “Replacing Toner
Cartridge”
Turn the printer off and on. If this does not clear the
problem, contact your sales or service representative.
Change Fuser It is time to replace the fus-
Change PCU. It is time to replace the pho-
38
ing unit.
toconductor unit.
Contact your sales or ser­vice representative.
If prints are dirty, replace the photoconductor unit.
P.74 “Replacing the Photo-
conductor Unit”
Error & Status Messages
Message Description Comments
Close Front Cover
Close Left Cover The left cover is open. Close the left cover. ⇒ the
Close Paper Exit Cover
Close Rear Cover
Energy Saver In the Energy Saver mode. Press the operation key or
Load (paper size)
*1
The front cover is open. Close the front cover. ⇒ the
"Setup Guide" that comes with the printer
"Setup Guide" that comes with the printer
The paper exit cover is open.
The rear cover is open. Close the rear cover. ⇒ the
There is no paper of the in­dicated size in the paper tray being used.
Close the paper exit cover.
the "Setup Guide" that
comes with the printer
"Setup Guide" that comes with the printer
send a job from the com­puter to turn the power on.
Load the indicated paper size into the paper tray be­ing used. ⇒ P.30 “Loading
Paper”
4
There is no paper of the correct size loaded in the paper tray.
Low on: xxx The indicated toner is low. Replace the indicated toner
Need Charger It is time to replace the
charger.
Open Front Cover Remove Misfeed
There is a paper misfeed in the printer.
Load the correct size paper.
cartridge. The color of the toner is shown by the CMYK color model. The meaning is following.
•C: cyan
• M: magenta
•Y: yellow
•K: black P.71 “Replacing Toner
Cartridge”
Replace the charger. ⇒ P.80 “Replacing the Charger”
Remove the misfed paper.
P.59 “When the Message
"Open Front Cover Remove Misfeed" Appears”
39
Troubleshooting
Message Description Comments
4
Paper Size Error There is a difference be-
tween the paper size in the tray and the requested pa­per size from the computer.
Please Wait The printer is warming up
or processing internally.
Power Off/On There is a malfunction in
the printer.
Remove Misfeed From Rear Cover
Remove Misfeed Duplex Base Unit
*1
*1
There is a paper misfeed in the rear cover.
There is a paper misfeed in the duplex tray.
After confirming that the size, feed direction of paper and the paper size dial in the tray are set correctly, open and close the front cover. ⇒ P.30 “Loading Pa-
per”
Wait until the printer re­turns to the ready condi­tion or processing internally.
Turn the printer off and on. If this does not clear the
problem, contact your sales or service representative.
Remove the misfed paper.
P.64 “When the Message
"Remove Misfeed From Rear Cover" Appears”
Remove the misfed paper.
P.63 “When the Message
"Remove Misfeed Duplex Base Unit" Appears”
Remove Misfeed From Output Tray
Remove Misfeed From Paper Tray
Reset Charger Correctly
Reset Fusing Unit Correctly
Reset PCU Correctly
Reset Toner Correctly
There is a paper misfeed in the printer.
There is a paper misfeed in the printer.
The charger is not set cor­rectly or the charger clean­er is not in the correct position.
The fusing unit is not in­stalled in the printer.
The photoconductor unit is not installed in the printer.
The toner cartridge is not installed correctly.
Remove the misfed paper.
P.60 “When the Message
"Remove Misfeed From Out­put Tray" Appears”
Remove the misfed paper.
P.58 “When the Message
"Remove Misfeed From Paper Tray" Appears”
Set the charger correctly. ⇒ P.80 “Replacing the Charger”
Contact your sales or ser­vice representative.
Install the photoconductor unit. ⇒ P.74 “Replacing the
Photoconductor Unit”
Install the cartridge cor­rectly. ⇒ P.71 “Replacing
Toner Cartridge”
40
Error & Status Messages
Message Description Comments
Reset Paper Tray Correctly
Reset Waste T Bottle Correctly
Warming Up The printer is preparing for
Waste T Full (on the lower line)
The paper tray is not in­stalled correctly.
The tray on the paper feed­ing path was not set cor­rectly when the printer received the print job.
The waste toner bottle is not installed.
printing. The printer adjusts itself
regularly to maintain print quality. (This message might appear while print­ing.)
The waste toner bottle is nearly full.
Install the paper tray cor­rectly.
Install the paper tray cor­rectly. The printer will re­start printing automatically.
Install the waste toner bot­tle. ⇒ P.78 “Replacing the
Waste Toner Bottle”
Wait until the printer is warmed up.
It is not an error message. The printer is working
properly. Just wait a while.
Replace the waste toner bottle. ⇒ P.78 “Replacing
the Waste Toner Bottle”
4
Waste Toner is Full
A3:Error There is too much data for
A6:Error There is not enough printer
AB:Error The printer is unable to
The waste toner bottle is full.
the I/O buffer to handle.
memory to print one or more of the pages in the print job.
process the data you are trying to print.
Replace the waste toner bottle. ⇒ P.78 “Replacing
the Waste Toner Bottle”
Check if the interface cable is inserted into the printer and the computer securely.
Check if the interface cable is not damaged or broken.
Increase the size of the I/O buffer. ⇒ P.83 “Using the
Operation Panel”
See P.118 “Low Memory”.
Install optional memory unit to increase the amount of printer memory.
Reduce the amount of data being sent to the printer.
41
Troubleshooting
Message Description Comments
4
B0:Error An error has occurred in
the optional memory unit.
Turn the printer off and on. Then, try to print again.
Turn off the printer. Re­move and reinstall the memory unit and turn on the printer. Then, try to print again.
Turn off the printer. Re­move the memory unit and turn on the printer. Then, try to print again.
Note
If you remove the mem-
ory unit, you must re­configure the printer driver. ⇒ the "Setup Guide" that comes with the printer
In this case, you might
not be able print com­plex print jobs.
B1:Error An error has occurred in
the standard parallel inter­face.
B3:Error The printer setting is
wrong.
B5:Error An error has occurred in
the RICOH-SCRIPT2 mod­ule.
B6:Error An error has occurred in
the optional parallel inter­face board.
Contact your sales or ser­vice representative.
Reset the printer using "Menu Reset" of the "Main­tenance" menu. ⇒ P.83
“Using the Operation Panel”
Contact your sales or ser­vice representative.
Turn off the printer. Re­move and reinstall the op­tional parallel interface board and turn on the printer. Then, try to print again.
42
Error & Status Messages
Message Description Comments
B7: Error An error has occurred in
the optional Network In­terface Board.
Turn the printer off and on. Then, try to print again.
Turn off the printer. Re­move and reinstall the Net­work Interface Board and turn on the printer. Then, try to print again.
Turn off the printer. Re­move the Network Inter­face Board from the printer and turn on the printer. Then, try to print again.
Note
If you remove the Net-
work Interface Board, you cannot print via the network. You can send the print job to the print­er only via a parallel ca­ble connection.
4
85:Error The printer has run out of
frame memory. There is not enough memory to ren­der the graphic data.
86:Error You may be trying to print
with the wrong printer driver.
You might not use the cor­rect interface cable.
91:Error An error has occurred in
the printer's standard memory.
94:Error The amount of the memory
is not set correctly.
*1
This message appears when you use the duplex printer.
Reduce the size of the input buffer, or add optional memory.
Confirm that you are using the correct printer driver.
Confirm that you are using the correct interface cable.
Turn the printer off and on. Then, try to print again.
Specify the correct amount of memory using the print­er driver.
Note
If you cannot solve the problem by taking above actions, turn the printer off and on. If this does not clear the error message, write down the error number and the message, and contact your sales or service representative.
43
Troubleshooting
Getting Printer Infor mati on over the Network
Note
The optional Network Interface Board is required to acquire printer informa­tion over the network.
Printer current status
You can check the printer's current status using the following method.
telnet
Use the status command.
4
Reference
For more information about the printer configuration with this method, see the “Operating Instructions” for the optional Network Interface Board included as a PDF file on the CD-ROM.
Message Description Comments
Call Service There is a malfunction in
the printer.
Charger : Not Set Correctly The charger is not set cor-
rectly.
Energy Save Mode The printer is in Energy
Saver mode.
Error Power Off/On There is malfunction in the
printer.
Front Cover Open The front cover is open. Close the front cover. ⇒ the
Fusing Oil is Low Fuser oil is low. You can
print about 200 pages more after this message appears.
Turn the printer off and on.
Set the charger correctly. ⇒ P.80 “Replacing the Charger”
Wait for a while.
Turn the printer off and on.
"Setup Guide" that comes with the printer
Replace the fuser oil bottle.
P.76 “Replacing the Fuser
Oil Bottle and Ozone Filter”
Fusing Oil is Empty The fuser oil bottle is emp-
Fusing Unit: Not Set Cor­rectly
Left Cover Open The left cover is open. Close the left cover. ⇒ the
Loading Toner The toner cartridge is being
44
ty.
The fusing unit is not in­stalled in the printer.
prepared for replacement.
Replace the fuser oil bottle.
P.76 “Replacing the Fuser
Oil Bottle and Ozone Filter”
Contact your sales or ser­vice representative.
"Setup Guide" that comes with the printer
Wait for a while.
Error & Status Messages
Message Description Comments
Low on xxx Toner The indicated toner is low. Replace the indicated toner
cartridge. The color of the toner is shown by the CMYK color model. The meaning is following.
•C: cyan
• M: magenta
•Y: yellow
•K: black P.71 “Replacing Toner
Cartridge”
Misfeed at Base of Duplex
*1
Unit
Misfeed at Rear of Duplex
*1
Unit
No Paper There is no paper in the pa-
Paper Exit Cover Open The paper exit cover is
Paper Misfeed at Front Cover
Paper Misfeed at Output Tray
There is a paper misfeed in the duplex tray.
There is a paper misfeed in the rear cover.
per tray.
open.
There is a paper misfeed in the printer.
There is a paper misfed in the printer.
Remove the misfed paper.
P.63 “When the Message
"Remove Misfeed Duplex Base Unit" Appears”
Remove the misfed paper.
P.64 “When the Message
"Remove Misfeed From Rear Cover" Appears”
Load paper into the paper tray. ⇒ P.30 “Loading Pa-
per”
Close the paper exit cover.
the "Setup Guide" that
comes with the printer Remove the misfed paper.
P.59 “When the Message
"Open Front Cover Remove Misfeed" Appears”
Remove the misfed paper.
P.60 “When the Message
"Remove Misfeed From Out­put Tray" Appears”
4
Paper Misfeed at Tray There is a paper misfed in
Paper Size Error There is a difference be-
the printer.
tween the paper size in the tray and the requested pa­per size from the computer.
Remove the misfed paper.
P.58 “When the Message
"Remove Misfeed From Paper Tray" Appears”
After confirming that the size, feed direction of paper and the paper size dial in the tray are set correctly, open and close the front cover. ⇒ P.30 “Loading Pa-
per”
45
Troubleshooting
Message Description Comments
4
Paper Tray : Not Set Cor­rectly
PCU : Not Set Correctly The photoconductor unit is
Ready Printer works properly.
Rear Cover Open
Time to Change Charger It is time to replace the
Time to Change Fusing Unit
*1
The paper tray is not in­stalled correctly.
The tray on the paper feed­ing path is not set correctly when the printer receives the print job.
not installed in the printer.
The rear cover is open. Close the rear cover. ⇒ the
charger. It is time to replace the fus-
ing unit.
Install the paper tray cor­rectly.
Install the paper tray cor­rectly. The printer will re­start printing automatically.
Install the photoconductor unit correctly. ⇒ P.74 “Re-
placing the Photoconductor Unit”
"Setup Guide" that comes with the printer
Replace the charger. ⇒ P.80 “Replacing the Charger”
Contact your sales or ser­vice representative.
Time to Change PCU It is time to replace the pho-
toconductor unit.
Toner : Not Set Correctly The toner cartridge is not
installed correctly.
Warming Up The printer is preparing for
printing.
Waste Toner is Full The waste toner bottle is
full.
Waste Toner is Nearly Full The waste toner bottle is
nearly full.
WasteToner : Not Set Cor­rectly
The waste toner bottle is not installed correctly.
If printed side gets dirty, replace the photoconduc­tor unit. ⇒ P.74 “Replacing
the Photoconductor Unit”
Install the cartridge cor­rectly. ⇒ P.71 “Replacing
Toner Cartridge”
Wait until the printer is warmed up.
Replace the waste toner bottle. ⇒ P.78 “Replacing
the Waste Toner Bottle”
Replace the waste toner bottle. ⇒ P.78 “Replacing
the Waste Toner Bottle”
Install the waste toner bot­tle correctly. ⇒ P.78 “Re-
placing the Waste Toner Bottle”
xxx Toner is Empty The indicated toner is low
*1
This message appears when you use the duplex printer.
46
or has run out.
Replace the indicated toner cartridge.
P.71 “Replacing Toner
Cartridge”
Error & Status Messages
Printer configuration
You can check the printer's current status using the following method.
telnet
Use the info command.
Note
“*” (asterisk) indicates the current setting.
Items marked by “*” are explained in the following tables.
Item Description
Input Tray
No.
ID number of the paper tray
Name
PageSize
Status List
Name of the paper tray Paper size loaded in the paper tray Current status of the paper tray
*1
*2
*3
4
Output Tray
No.
ID number of the output tray Name Status
Emulation
Name
Version
Program
Name
*1 Input Tray: Name
Name Description
Tray1 Standard Tray Tray2 Paper Feed Unit (upper)
Name of the output tray (Fixed to “Standard”)
Current status of the output tray (Fixed to “Normal”)
No.
ID number of the emulation used by the printer
Name of the emulation used in the printer
Version of the emulation
No.
ID number of the program
Name of the program (Fixed to blank.)
*4
Tray3 Paper Feed Unit (lower) Bypass Tray Bypass Tray
47
Troubleshooting
*2 Input Tray: PageSize
Paper size Description
A3R A3K A4 A4L A5 A5L A6R A6K B4R B4K B5 B5L B6R B6K DLR 11”×17"K
4
LGR
LT
HL
EX
1
/2”×14"K
8
1
/2"×11”L
8
1
/2"×81/2"L
5
1
/4"×101/2"L
7 FR 8"×13"K FLR
F4R
1
/4"×13"K
8
1
/2"×13"K
8 FRE Custom size ** The paper size is not selected
*3 Input Tray: Status
Status Description
Normal
NoTray There is no paper tray PaperEnd There is no paper in the paper tray
*4 Emulation: Name
Emulation name Description
RWC(IPDL-C) IPDL-C RPS(RicohScript2) RICOH-SCRIPT2
48
Printer Does Not Print
Printer Does Not Print
Possible cause Solutions
Is the power on? If not, confirm that the power cord is securely plugged
into the power outlet and the printer. Turn on the printer. ⇒ the "Setup Guide" that comes with
the printer
Does the tor stay on?
Does the stay red?
Is the paper set? Load paper into the paper tray or on the bypass tray. ⇒
Is the specified paper size correct?
Is the specified paper type correct?
Is the interface cable be­tween the printer and the computer connected se­curely?
Are you using a correct in­terface cable?
On Line
Error
indica-
indicator
If not, press
If so, check the error message on the panel display and take the required action. ⇒ P.38 “Error & Status Messages
on the Operation Panel”
P.30 “Loading Paper” Set the specified paper size in any of the input trays.
Set the specified paper type in any of the input trays.
Connect the interface cable properly. If there are any con­nectors or screws, confirm that they are fastened securely.
For more information about the settings, see the "Quick Installation Guide".
The type of interface cable you should use depends on the computer. Be sure to use the correct one.
If the cable is damaged or worn, replace it with a new one.
{
On Line
to make it light up.
}
4
Did you connect the inter­face cable after turning on the power switch?
When you print using the RICOH-SCRIPT2 printer driver in a network, data is received by the printer, but is not printed.
For more information about the settings, see the "Quick Installation Guide".
Connect the interface cable before turning on the power switch.
Windows 95/98
On the [ [
Advanced
and [
Windows 2000
On the [ lect [
[
Send CTRL-D After Each Job:
Windows NT 4.0
Open the [ [
PostScript Options
fore Each job:
PostScript
] and then clear both [
Send CTRL+D after job
Device Settings
] for both [
No
Advanced
] tab of the Printer Properties, click
Send CTRL+D before job
].
] tab of the Printer Properties, se-
Send CTRL-D Before Each Job:
].
] tab of the Printer Properties. From
], select [No] for both [
] and [
Send CTRL-D After Each job:
Send CTRL-D Be-
] and
].
]
49
Troubleshooting
Possible cause Solutions
4
If you print using the RICOH-SCRIPT2 printer driver, printing does not start or is interrupted.
The data is cleared when the Job Timeout period is ex­ceeded.
Windows 95/98
Set a longer [ tab of the Printer Properties.
Windows 2000
Set a longer [
] tab of the Printer Properties.
tings
Windows NT 4.0
Set a longer [
] tab of the Printer Properties.
tings
Macintosh
Set a longer [
A PostScript error might occur if there is not enough memory in the machine, or there are errors in the print data sent to the machine.
• Print the configuration page to check the amount of available memory.
Job timeout:
Job Timeout:
Job Timeout:
Job Timeout
] period with the [
] period with the [
] period with the [
] period.
PostScript
Device Set-
Device Set-
]
• If the memory size is full, increasing the memory may solve this problem. If you still cannot clear the prob­lem, contact your sales or service representative.
The print job might be reset. Do the following.
• Confirm that you have selected the correct printer driver. Try printing again.
• Set a longer Wait Timeout.
Windows 95/98
Set a longer [
] tab of the Printer Properties.
Script
Windows 2000
Set a longer [ Settings
Windows NT 4.0
Set a longer [ Settings
Macintosh
You can specify a longer "I/O Timeout" period on the operation panel. ⇒ P.83 “Using the Operation
Panel”
Wait timeout:
Wait Timeout:
] tab of the Printer Properties.
Wait Timeout:
] tab of the Printer Properties.
] period with the [
] period with the [
] period with the [
Post-
Device
Device
50
Possible cause Solutions
Printer Does Not Print
Is the
Data In
blinking or lit after start­ing the print job?
indicator
If the
Data In
the printer or the printer may be resetting the print job be­cause there was a long delay in receiving the data from the computer.
If the printer is using "I/O Timeout"
Increase the value of the "I/O Timeout" setting of the "IPDL-C Menu" or "RPS2 Menu". Or set the "I/O Tim­eout" value to "0" (this is the off setting). ⇒ P.83 “Using
the Operation Panel”
If the printer is connected to the computer using the
indicator stays off, data is not being sent to
parallel cable
Confirm that the printer port settings are correct. For a parallel port connection, port LPT1 or LPT2 should be set. For more information about the printer port settings, see the notes after this table.
Network connection
Contact your network administrator.
4
Do you print via a net­work?
If the
Data In
The printer may be resetting the print job. Take the fol­lowing steps to correct the situation.
• Increase the "Job Timeout" setting of the "IPDL-C Menu" or "RPS2 Menu".
• Confirm that the printer driver settings are correct.
• Change the "Transfer" setting in the "System Menu".
• Confirm that the "Parallel" setting in "System Menu" is correct.
Confirm that the "Ethernet" setting is correct from the op­eration panel. ⇒ P.88 “Menu Table”
The setting governs the data transfer speed used by the Network Interface Board. Three options are available:
• Auto (default)
• 100 Mbps
• 10 Mbps
indicator is blinking or lit.
Note
For details about the appropriate setting to use on
your network, contact your network administrator.
51
Troubleshooting
Possible cause Solutions
4
Can you print a test page (configuration page) ?
If you cannot print a test page, it probably indicates print­er malfunction. You should contact your sales or service representative.
If you can print a test page but cannot get the printer to print when you issue a print command from the comput­er, it probably means there is a problem with the comput­er.
Also keep it in mind that large, complex data might take a long time for the printer to process.
If you cannot solve the problem by taking the above actions, contact your sales or service representative.
Note
Windows 95/98
• Click
A
Click the icon of the printer. Next, on the
B
Click the
C
Check the
D
[
, point to
]
Start
[
Details
[
Print to the following port:
tab.
]
[
Settings
, and then click
]
[
File
list to confirm that the correct port
]
[
Printers
menu, click
]
.
]
[
Properties
.
]
is selected.
Windows 2000
• Click
A
Click the icon of the printer. Next, on the
B
Click the
C
Confirm that the correct port is selected.
D
Windows NT 4.0
• Click
A
Click the icon of the printer. Next, on the
B
Click the
C
Confirm that the correct port is selected.
D
Macintosh
• Click
A
In the
B
[
Start
[
Start
[
Apple Menu
[
connect via.
, point to
]
[
]
Ports
, point to
]
tab.
[
]
Port
[
Settings
tab.
[
Settings
, point to
]
list box, select
]
, and then click
]
, and then click
]
[
Control Panel
[
Ethernet
[
Printers
menu, click
[
]
File
[
Printers
menu, click
[
]
File
and then click
]
.
]
.
]
.
]
[
Apple Talk
[
Properties
[
Properties
.
]
.
]
.
]
52
Other Printing Problems
Other Printing Problems
Note
For more information about the IPDL-C printer driver, see the printer driver's Help.
For more information about the RICOH-SCRIPT2 printer driver, see the “Op­erating Instructions” for RICOH-SCRIPT2 included as a PDF file on the CD­ROM.
Status Possible causes, Descriptions, and Solutions
The printer prints a message indicating insufficient mem­ory.
Image is printed on the re­verse side of paper.
This message is printed when the printer does not have enough memory to print a page.
The following are the actions you should take when you encounter memory shortage problems. If these ac­tions do not solve the problem individually, try them in combination with each other. ⇒ P.118 “Low Memo-
ry”
Increase printer memory.
A
Install the optional memory unit to increase the amount of printer memory.
Change the color level settings.
B
• IPDL-C printer driver
] to [
] to [
] to [
600 dpi / Fast
Fast
Set [
Printing Mode
Set [
Resolution:
• RICOH-SCRIPT2 printer driver
Set [
Gradation
Paper in the paper tray is upside down.
• Standard Tray (Tray 1) Load paper with the print side up.
Fast
].
].
].
4
• Bypass Tray Load paper with the print side down.
• Optional Paper Feed Unit (Tray 2, Tray 3) Load paper with the print side up.
53
Troubleshooting
Status Possible causes, Descriptions, and Solutions
4
Paper misfeeds occur fre­quently.
Multiple pages are fed through the printer at once.
The operation panel error message stays on after re­moving the misfed paper.
Check the paper size settings. The size specified with the paper size dial might be different from the actual paper size. Make the correct dial setting. ⇒ P.30 “Load-
ing Paper”
Check if the paper tray is set correctly. If not, set it cor­rectly. ⇒ P.30 “Loading Paper”
Paper is not loaded correctly in the paper tray. Remove the paper from the tray and reload it correctly. ⇒ P.30
“Loading Paper”
Check the paper type settings. The type of paper set with the printer driver might be different from the ac­tual paper or media type. Make the correct paper or media type setting.
You might be using paper not supported by this print­er. Use the appropriate type of paper. ⇒ P.24 “Paper
Recommendations” Clean the friction pad if it is dirty. ⇒ P.65 “Cleaning the
Friction Pad”
Open the front cover of the printer and then close it. ⇒ P.58 “Removing Misfed Paper”
It takes too much time to start printing.
It takes too much time to complete the print job.
The data is so large or complex that it takes time to pro­cess it. If the cessing is being done. Just wait until it resumes.
The Energy Saver mode might be enabled. In the Ener­gy Saver mode, it takes time for the printer to warm up.
Photographs and other data intensive pages take a long time for the printer to process, so simply wait when printing such data.
Changing the following settings may help to speed up printing.
• IPDL-C printer driver Set [ Set [
• RICOH-SCRIPT2 printer driver Set [
The data is so large or complex that it takes time to pro­cess it. If the cessing is being done. Just wait until it resumes.
If "Warming Up" appears on the panel display, the printer is now warming up. Wait for a while.
Data In
Printing Mode Resolution:
Gradation
Data In
indicator is blinking, the data pro-
] to [
] to [
600 dpi / Fast
] to [
Fast
indicator is blinking, the data pro-
Fast
].
].
].
54
Status Possible causes, Descriptions, and Solutions
It takes too much time to per­form black and white print­ing.
Other Printing Problems
] is selected on the printer driver. Change the col-
[
Color
or mode setting to [
Black & White
].
Note
Some applications ignore the color mode setting
made with the printer driver.
The desired tray is not used for the output.
The desired paper size is not used for the output.
The print side of the page is a hazy gray.
The printer driver setting is not correct. Change the set­ting.
The printer driver setting is not correct. Change the set­ting.
Check the paper size settings. The size specified with the paper size dial might be different from the actual paper size. Make the correct dial setting. ⇒ P.30 “Load-
ing Paper”
Specified paper is not loaded correctly in the paper tray. Remove the paper from the tray and reload the specified paper correctly. ⇒ P.30 “Loading Paper”
Note
If you select "Bypass Tray" with the IPDL-C printer
driver, you must select the paper size from both the printer driver and the operation panel.
If you select “Bypass Tray” with the RICOH-
SCRIPT2 printer driver, you can set the paper size on the operation panel.
The charger and dust-proofing glass are dirty. Clean them. ⇒ P.65 “Cleaning the Charger” and P.66 “Cleaning
the Dust-Proofing Glass”
4
Adjust the image density setting. Extreme settings may create output that appears dirty. ⇒ P.67 “Adjusting the
Image Density”
If the message "Change PCU" appears on the panel dis­play, replace the photoconductor unit. ⇒ P.74 “Replac-
ing the Photoconductor Unit”
55
Troubleshooting
Status Possible causes, Descriptions, and Solutions
4
Image density is too light. Turning on [
lines not to be printed. With color printing, toner sav­ing can cause abnormal coloring. Try printing again af­ter turning [
If the message "Low on: xxx" or "Add Toner xxx" is on the panel display, replace the toner cartridge of the in­dicated color. ⇒ P.71 “Replacing Toner Cartridge”
You might be using paper not supported by this print­er. Use the appropriate type of paper. ⇒ P.21 “Paper
and Other Media Supported by This Printer”
Black or white lines appear on the printed side.
Smeared toner appears on the printed side of prints.
Some parts of the print image are blurred or light.
Toner is not fused well when printing on thick paper or OHP transparencies.
The charger and dust-proofing glass are dirty. Clean them. ⇒ P.65 “Cleaning the Charger” and P.66 “Cleaning
the Dust-Proofing Glass” The charger is dirty. Clean the charger. ⇒ P.65 “Clean-
ing the Charger”
If the message "Low on: xxx" or "Add Toner xxx" is on the panel display, replace the toner cartridge for the in­dicated color. ⇒ P.71 “Replacing Toner Cartridge”
The printer driver setting is not correct. Select [
], [
per
OHP Transparency
paper type setting with the printer driver.
Toner Saving
Toner Saving
] or [
] can cause blurring or fine
] off.
Thick Pa-
Thick (Duplex Backside)
] in the
The color of the printout is different from the color on the computer's display.
The printout is different from the image on the com­puter screen.
The toner based color system used by the printer is dif­ferent from the light based color system of the comput­er screen.
Turning on [ Check the settings on the [
the default settings. Certain applications or image creation methods pro-
duce images that cannot be printed exactly as they ap­pear on the computer screen.
With the IPDL-C printer driver, checking the [
Bitmap
be converted to image data before it is sent to the print­er. This produces a printout closest to that displayed on the computer screen.
] item on the [
Toner Saving
] can cause color irregularities.
Color Setting
] tab causes the print data to
Setup
] tab and restore
Print as
Note
This setting also causes large-volume print jobs to
take longer to print because of the required conver­sion process.
56
Other Printing Problems
Status Possible causes, Descriptions, and Solutions
Changing the color settings with the printer driver caus­es a drastic change in print­out color.
Photograph printing looks rough.
Color documents are printed in black and white.
Fine dot pattern does not print.
Solid areas, lines or text are shiny or glossy when created as a mixture of cyan, magen­ta, yellow.
With the IPDL-C printer driver, do not make radical changes to the settings on the [
Also note that the sample shown by the printer driver is intended to show what processes are being applied, not exactly what your printout will look like.
With the IPDL-C printer driver, select [ the [
Print Quality
Printing from some applications results in a loss of res­olution.
The printer driver is not set up for color printing. Select
[
] in the color mode setting with the printer driver.
Color
Some applications normally print color text as black and white.
Select [ printer driver.
Select [ printer driver.
Photographic
] in the [
K
] tab.
] in the [
Black Text/Graphics:
Color Setting
Dithering:
] setting with the
] setting with the
] tab.
High Qua lity
] on
4
Black gradation is not natu­ral.
Thin lines are blurred or light.
When printing on OHP transparencies, a sheet of pa­per is not placed between printed OHP transparencies.
The page layout has changed.
Select [ the printer driver.
With the IPDL-C printer driver, select the [ box on the [
The size and direction of the paper loaded in the paper tray are different from those of the OHP transparency. Load paper of the same size and orientation as the OHP transparencies in the paper tray.
The "OHP Slip" setting is set to "Off” (⇒ P.83). Change the setting with operation panel.
The printable area differs from printer to printer. A document that when printed by another printer fits on a single page might not fit on one page when printed by this printer. From the IPDL-C printer driver, check the [
CMY + K
Enlarge Printable Area
] in the [
Print Quality
Black Text/Graphics:
] tab.
] on the [
MISC.
] tab.
] setting with
] check
CAD
Note
If you cannot solve the problem by taking above actions, contact your sales or service representative.
57
4
R
Troubleshooting
Removing Misfed Paper
When a paper misfeed occurs, an er­ror message appears on the panel dis­play. The procedure you should follow to remove misfed paper de­pends on the location of the misfeed indicated on the panel display.
CAUTION:
When removing misfed pa-
per, do not touch the fusing section because it could be very hot.
When accessing the inside of
the machine, do not touch any sections other than those specified in this manual. If you do, it might result in receiving a burn or injury.
Important
If the printer is equipped with the optional tray, do not pull out more than two trays at the same time. If you do, the printer might tilt for­ward.
Check the following points if pa­per continues to misfeed.
• Confirm that paper is properly loaded in the paper tray.
When the Message "Remove Misfeed From Paper Tray" Appears
Standard tray (Tray 1) or paper feed unit (Tray 2/3)
Confirm that the size of paper loaded in the paper tray is the same as the size of the OHP trans­parency.
If a paper misfeed still occurs, con­tact your sales or service represen­tative.
Do not touch the photoconductor unit when removing misfed paper. If you do, the photoconductor unit might be damaged.
Exposing the photoconductor unit to light for too long can reduce its performance. Close the cover as quickly as possible.
After removing the misfed paper, the back sides of the next printout might get dirty. Print a few pages to absorb the toner.
• Confirm that the number of sheets does not exceed the max­imum amount of the tray.
• Confirm that you are using only the appropriate type of paper.
• Confirm that misfed paper is still not inside the printer when you resume printing.
• Check the paper type settings. The type of paper set with the printer driver might be different from the actual paper or media type. Confirm that the paper or media type setting is correct.
58
Slide out the paper tray gently so
A
as not to tear the misfed paper, and remove the misfed paper.
Confirm that you do not leave any misfed paper in the printer.
TFWY170E
Removing Misfed Paper
R
Note
If the printer has the optional paper feed unit installed, check the all paper trays for misfeeds.
Slide the paper tray completely
B
into the printer.
Important
Be sure to insert the paper tray completely. If not fully inserted, misfeeds might occur, or the front cover might touch the pa­per tray.
Open the front cover, and then
C
close it to reset the misfeed condi­tion.
Bypass tray
When the Message "Open Front Cover Remove Misfeed " Appears
CAUTION:
When removing misfed paper,
do not touch the fusing section because it could be very hot.
Push the front cover release but-
A
ton and open the front cover.
4
Carefully pull out the misfed pa-
A
per.
Confirm that you do not leave any misfed paper in the printer.
When paper is left in the bypass
B
tray, remove the paper.
Close the bypass tray, open the
C
front cover, and then close it to re­set the misfeed condition.
Reload paper into the bypass tray.
D
TFWY180E
If the misfed paper is in the front
B
of the photoconductor unit, care­fully pull it out.
Note
When removing misfed paper, be careful not to touch the fus­ing section because it could be very hot.
TFWX080E
TFWX210E
59
Troubleshooting
R
4
When the misfed paper is in the
C
main section of the photoconduc­tor unit, turn the dial downward then remove it.
Confirm that you do not leave any misfed paper in the printer.
Note
If it is difficult to turn the dial, turn it slightly upward and then try again.
TFWX220E
Note
When opening the paper exit cover, be careful as it may be hot.
Push the front cover release but-
B
ton and open the front cover.
TFWX230E
Close the front cover.
D
When the Message "Remove Misfeed From Output Tray" Appears
Simplex printer
CAUTION:
When removing misfed paper,
do not touch the fusing section because it could be very hot.
Open the paper exit cover.
A
Turn the dial downward, then re-
C
move the misfed paper in the printer.
Note
When removing misfed paper, be careful not to touch the fus­ing section because it could be very hot.
When you can see the misfed paper inside the printer
Note
If it is difficult to turn the dial, turn it slightly upward and then try again.
TFWX080E
60
Remove the misfed paper from
R
A
inside of the printer.
While turning the dial, remove the misfed paper as shown in the illustration. Be careful not to leave any misfed paper in the printer.
Note
When removing misfed pa­per, be careful not to touch the fusing section because it could be very hot.
Removing Misfed Paper
Note
When removing misfed pa­per, be careful not to touch the fusing section because it could be very hot.
TFWX220E
When you cannot se e the m isfed paper inside the printer
Remove the misfed paper from
A
the output tray.
While turning the dial, remove the misfed paper as shown in the illustration. Be careful not to leave any misfed paper in the printer.
Close the paper exit cover.
D
Close the front cover.
E
Duplex printer
CAUTION:
When removing misfed paper,
do not touch the fusing section because it could be very hot.
Important
Symbols R mean a situation that requires you take care.
Symbols v mean “Hot surface”.
Push the paper exit cover release
A
button and open paper exit cover 1.
TEWX240E
4
Note
When opening paper exit cover 1, be careful as it may be hot.
ZBGY010E
61
4
ZBGY070E
Troubleshooting
Open paper exit cover 2 inside of
B
paper exit cover 1.
Note
When opening paper exit cover 2, be careful not to touch the fus­ing section because it could be very hot.
Push the front cover release but-
C
ton and open the front cover.
ZBGY060E
When you can see the misfed paper inside the printer
Note
If it is difficult to turn the dial, turn it slightly upward and then try again.
Remove the misfed paper from
A
inside of the printer.
While turning the dial, remove the misfed paper as shown in the illustration. Be careful not to leave any misfed paper in the printer.
Note
When removing misfed pa­per, be careful not to touch the fusing section because it could be very hot.
Turn the dial downward, then re-
D
move the misfed paper.
Note
When removing misfed paper, be careful not to touch the fus­ing section because it could be very hot.
62
ZBGY011E
When you cannot see the misfe d paper inside the printer
Remove the misfed paper from
A
the output tray.
While turning the dial, remove the misfed paper as shown in the illustration. Be careful not to leave any misfed paper in the printer.
Removing Misfed Paper
R
ZBGY031E
ZBGY032E
Note
When removing misfed pa­per, be careful not to touch the fusing section because it could be very hot.
Close paper exit cover 2 and paper
E
exit cover 1.
Close the front cover.
F
ZBGY080E
Open the guide in the duplex tray
B
as shown in the illustration, and then remove the misfed paper.
While opening the guide in step
C
, open the two guides as shown
B
in the illustration.
ZBGY030E
4
When the Message "Remove Misfeed Duplex Base Unit" Appears
CAUTION:
When removing misfed paper,
do not touch the fusing section because it could be very hot.
Slide out the duplex tray.
A
ZBGY020E
Remove the misfed paper under
D
the guide while closing towards you as shown in the illustration.
Close the guides opened in steps
E
and C.
B
63
4
R
Troubleshooting
Open the back guide in the du-
F
plex tray as shown in the illustra­tion, and then the remove the misfed paper.
Open the guide under the back
G
guide as shown in the illustration, and then the remove the misfed paper.
ZBGY040E
When the Message "Remove Misfeed From Rear Cover" Appears
CAUTION:
When removing misfed paper,
do not touch the fusing section because it could be very hot.
Open the rear cover, and then re-
A
move the misfed paper.
Important
When removing misfed paper, handle the guides with great care.
Close the guides opened in steps
H
and G.
F
Slide the duplex tray completely
I
into the printer.
Important
Be sure to insert the duplex tray completely. If not fully inserted, misfeeds might occur, or the front cover might touch the pa­per tray.
ZBGY041E
Close the rear cover.
B
Push the center of rear cover until it rocks.
ZBGY090E
64
Cleaning and Adjusting the Printer
R
Cleaning and Adjusting the Printer
Cleaning the Friction Pad
If the friction pad becomes dirty, mis­feeds or paper multi-feeds might oc­cur. Follow the procedure below to clean the friction pad.
Slide the paper tray out until it
A
stops. After that, lift it slightly, then slide it out of the printer. Then remove paper from the pa­per tray.
Clean the friction pad with a soft
B
damp cloth. After wiping it with a damp cloth, wipe it with a dry cloth to remove the water.
Important
Do not use chemical cleaners or organic solvents such as thinner or benzene.
Cleaning the Charger
The charger requires cleaning when printouts appear dirty.
CAUTION:
When accessing the inside of the
machine, do not touch any sec­tions other than those specified in this manual. If you do, it might result in receiving a burn or inju­ry.
Push the front cover release but-
A
ton and open the front cover.
4
Reload paper with the print side
C
up into the paper tray. While lift­ing the front side of the tray, in­sert the paper tray into the printer. Then push in until it stops.
TFWY230E
Important
Exposing the photoconductor unit to light for too long can re­duce its performance. Clean the charger as quickly as possible.
TFWX080E
65
4
R
Troubleshooting
Holding the green inset grips of
B
the photoconductor unit, pull the top side of the unit forward.
Move the light blue charger
C
cleaner left and right about ten times, and return it to the left side. Align the arrow on the charger cleaner to the arrow on the photoconductor unit.
TFWX250E
Cleaning the Dust-Proofing Glass
The dust-proofing glass may require cleaning if black or white lines appear on the print side of the document.
CAUTION:
When accessing the inside of the
machine, do not touch any sec­tions other than those specified in this manual. If you do, it might result in receiving a burn or inju­ry.
Push the front cover release but-
A
ton and open the front cover.
Important
If the charger cleaner is not on the left side, an error message or print problem might occur.
Holding the green inset grips of
D
the photoconductor unit, push the unit back to its original position.
Close the front cover.
E
TFWX260E
Important
Exposing the photoconductor unit to light for too long can re­duce its performance. Clean the dust-proofing glass as quickly as possible.
Holding the green inset grips of
B
the photoconductor unit, pull the top side of the unit forward.
TFWX080E
66
TFWX250E
Remove the cleaning brush from
C
back of the front cover.
Insert the cleaning brush into the
D
back of the light blue guide until it stops, and then move it left and right four or five times.
TFWX270E
Cleaning and Adjusting the Printer
Adjusting the Image Density
Changing the image density setting might cause a deterioration of color balance. We recommend that you normally leave the image density at its factory default setting.
The following procedure describes how to change the magenta image density. You can use the same proce­dure to change the image density for the other toner colors as well.
Important
Extreme settings may create out­put that appears dirty.
Image density settings should be made from the application or the printer driver whenever possible.
4
Return the cleaning brush to its
E
original position.
Holding the green inset grips of
F
the photoconductor unit, push the unit back to its original position.
Close the front cover.
G
TFWX280E
Turn on the printer's power
A
switch.
Press
B
The following message appears on the panel display.
{
Menu
Power
.
}
On Line
Menu Media
Error
Reset
Escape
Enter
Data In
<Menu> IPDL-C Menu
Press
C
"Maintenance", and then press
{
Enter
{T}
.
}
or
to display
{U}
TFWS020E
j l
<Menu> Maintenance
j l
67
Troubleshooting
The following message appears on the panel display.
Setting the Toner Empty Menu
4
<Maintenance>
1.Reinstall
Press
D
"3.Toner Level", and then press
{
Enter
}
{T}
.
or
to display
{U}
<Maintenance>
3.Toner Level
The following message appears on the panel display.
<Toner Level> Cyan
Press
E
genta", and then press
The following message appears on the panel display.
{T}
or
to display "Ma-
{U}
{
Enter
j l
j l
j l
Use this setting to specify whether the printer stops printing and displays an error message when toner runs out. By default it does not, but you can change this by carrying out the fol­lowing procedure.
Turn on the printer's power
A
switch.
Press
B
.
}
The following message appears on the panel display.
{
Menu
Power
.
}
On Line
Menu Media
Error
Reset
Escape
Enter
Data In
TFWS020E
<Magenta> jl/#
-<-----g----->+
Press
F
toner density, and then press
.
}
ter
The "Toner Level" menu appears.
Note
To make the image density darker, press symbol to the right. To make it lighter, press symbol to the left.
Press
G
The "Ready" message appears on the panel display.
or
{U}
{
On Line
to adjust the
{T}
to move the
{UU}
to move the
{TT}
.
}
{
En-
g
g
<Menu> IPDL-C Menu
Press
C
"Maintenance", and then press
{
Enter
{T}
.
}
or
to display
{U}
<Menu> Maintenance
The following message appears on the panel display.
<Maintenance>
1.Reinstall
Press
D
"5.Toner Empty", and then press
{
Enter
{T}
.
}
or
to display
{U}
j l
j l
j l
68
<Maintenance>
5.Toner Empty
j l
Cleaning and Adjusting the Printer
The following message appears on the panel display.
<Toner Empty> Continue
Press
E
"Stop", and then press
{T}
or
to display
{U}
{
Enter
<Toner Empty> Stop
This setting is available and re­turns to the “Maintenance” menu.
Press
F
The "Ready" message appears on the panel display.
{
On Line
.
}
j l
.
}
j l
Adjusting the Setting of Registration of the Paper Tray
Follow the procedure below to bal­ance the printing margins to that printed images are centered correctly on the page. You should do this after:
• Replacing the photoconductor unit
• Installing the optional paper tray The following procedure describes
how to adjust the standard tray (Tray
1). You can use the same procedure to adjust the other tray as well.
Important
Select the tray with ”Paper Tray” with the operation panel ( P.83), and then print the configuration page ( P.99).
Press
B
The following message appears on the panel display.
{
Menu
Power
.
}
On Line
Menu Media
Error
Reset
Escape
Enter
Data In
<Menu> IPDL-C Menu
Press
C
Print", and then press
The following message appears on the panel display.
{T}
or
to display "List
{U}
{
Enter
<List Print>
1.Config.Page
After confirming that "1.Con-
D
fig.Page" is displayed, press
.
}
ter
Press
E
This prints the configuration page.
{
Enter
Important
If printing does not start, check the panel display for any error messages and take the action re­quired to correct the problem.
P.38 “Error & Status Messages
on the Operation Panel”
again.
}
TFWS020E
j l
.
}
j l
{
4
En-
Note
Use A4 or 8 the configuration page.
Turn on the printer's power switch.
A
1
/
×11” paper to print
2
69
Troubleshooting
4
After confirming that "1.Con-
F
fig.Page" is displayed, press
.
}
cape
The following the message ap­pears on the panel display.
<Menu> List Print
You can find the crop marks on
G
the long edge of the configuration page. Check if the left and right margins on the long edge of the configuration page are as shown in the illustration.
If the left and right margins are
H
not the same, press display "Maintenance", and then press
{
Enter
.
}
{U}
or
<Menu> Maintenance
The following message appears on the panel display.
<Maintenance>
1.Reinstall
{
j l
{T}
j l
j l
Es-
to
Press
J
name of the tray whose margins you want to balance, and then press
The following message appears on the panel display.
{T}
{
Enter
or
.
}
to display the
{U}
<Tray1:Horiz.> jl/# 0
Press
K
margins, and then press
One is equal to 0.2 mm.
Note
The “Vert.” (vertical) setting can be changed from -9 to +9, and the “Horiz.” (horizontal) setting can be changed from -10 to +10.
Press
L
{U}
{
Enter
or
}
.
to balance the
{T}
{
Enter
<Config.Page> Press # key
This prints the configuration page with the new setting and returns to the “Registration” menu.
Confirm of the registration. If you
M
change the setting, press and repeat steps K and L. If you finish, go to step N.
{
.
}
Enter
}
Press
I
"4.Registration", and then press
{
Enter
}
{T}
.
or
{U}
<Maintenance>
4.Registration
The following message appears on the panel display.
<Registration> Byps.:Vert.
70
to display
j l
j l
Press
N
The "Ready" message appears on the panel display.
{
On Line
.
}
Replacing Consumables
R
When several toner colors run out
Replacing Toner Cartridge
Replace a toner cartridge whenever the following messages appear on the panel display.
IPDL-C Low on:xxx
Add Toner xxx
WARNING:
Do not incinerate spilled toner or used toner. Toner dust might ignite when exposed to an open flame.
at the same time, a message ap­pears on the operation panel. Re­place them in the following order:
A
B
C
D
If you do not have all the required replacement cartridges, you can choose which ones you want to re­place. P.71 “Replacing Toner Car-
tridge”
Open the left cover.
A
Replacing Consumables
Black Yellow Cyan Magenta
4
Disposal can take place at our authorized dealer or at appro­priate collection sites.
If you dispose of the used ton­er containers yourself, dis­pose of them accordin g to your local regulations.
Note
Before removing a toner cartridge from the printer, spread paper or some other material around the area you are working to keep toner from making floor dirty.
In the “Low on:xxx” message, “xxx” refers to which cartridge needs replacing:
•C: cyan
•M: magenta
• Y: yellow
• K: black
Slide the lock lever up.
B
Carefully pull out the toner car-
C
tridge.
Holding the toner cartridge
A
grip, slide it out until you can see the green tape.
TFWX140E
TFWX150E
71
Troubleshooting
4
With your hand under the
B
green tape, carefully remove the toner cartridge as shown in the illustration.
Remove the protective sheet from
D
the new toner cartridge.
TFWX480E
If the toner cartridge is not shaken enough, toner might not be evenly distributed in the car­tridge. In this case, the print quality might be reduced.
Gently slide the new toner car-
F
tridge into the printer.
Return the lock lever to its origi-
G
nal position.
TFWX160E
Hold the new toner cartridge and
E
shake it from side to side about ten times as shown in the illustra­tion.
A
Important
Do not touch the roller (A) or the print quality might be re­duced.
TFWX490E
TFWX501E
Pull the tape out as shown in the
H
illustration.
TFWX170E
TFWX510E
72
Replacing Consumables
Important
Be sure to pull the tape horizon­tally. Pulling it upward or downward causes toner scatter­ing.
After pulling the tape out of the cartridge, toner scatters easily. Do not shake or apply a shock to the cartridge.
Close the left cover.
I
The ”Low on:xxx” or “Add Toner xxx” message clears from the panel display and the printer starts warming up. It takes a few min­utes.
Replacing a specific toner cartridge
When several toner colors run out at the same time and you do not have all the required replacement cartridges, follow these steps before carrying out the procedure on P.71 “Replacing Ton- er Cartridge” to specify the cartridge you want to replace.
Press
B
"Maintenance", and then press
{
Enter
{T}
.
}
or
to display
{U}
<Menu> Maintenance
The following message appears on the panel display.
<Maintenance>
1.Reinstall
Press
C
"2.Toner Select", and then press
{
Enter
{T}
.
}
or
to display
{U}
<Maintenance>
2.Toner Select
The following message appears on the panel display.
<Toner Select> Cyan
j l
j l
4
j l
j l
The following procedure describes how to replace the magenta toner car­tridge. You can use the same proce­dure to replace the toner cartridges for the other toner colors as well.
Press
A
The following message appears on the panel display.
{
Menu
<Menu> IPDL-C Menu
Power
.
}
On Line
Menu Media
Error
Reset
Escape
Enter
Data In
TFWS020E
j l
Press
D
genta”, and then press
The printer prepares itself for a new toner cartridge. Prepare the new toner cartridge for installa­tion.
{T}
or
to display "Ma-
{U}
{
Enter
<Toner Select> Please Wait
When the printer is ready, the fol­lowing message is displayed.
<Toner Select> Add Toner
Replace the toner cartridge.
E
P.71
“Replacing Toner Cartridge”
.
}
73
Troubleshooting
R
R
4
Replacing the Photoconductor Unit
The message shown below indicates that the photoconductor unit is ap­proaching the end of its life.
IPDL-C Change PCU
You can still continue to use the cur­rent photoconductor unit if you are satisfied with the quality of the out­put being produced by the printer.
When the printed image starts look­ing soiled (horizontal lines along the edges of the page, for example), re­place the photoconductor unit as soon as possible.
WARNING:
Do not incinerate the photo­conductor unit . Toner dust might ignite when exposed to an open flame.
Note
Before removing the photoconduc­tor unit from the printer, spread paper or some other material around the area you are working to keep toner from making floor dirty.
The “Change PCU” message is based on a printed page counter kept internally by the printer. It is meant as a general guide to photo­conductor unit life only. Actual photoconductor unit life depends on the printing conditions.
Remove the new photoconductor
A
unit from the box.
Pull the red tab to remove the pro-
B
tective sheet from the new photo­conductor unit.
Disposal can take place at our authorized dealer or at appro­priate collection sites.
If you dispose the used photo­conductor unit yourself, dis­pose of it according to your local regulations.
CAUTION:
When accessing the inside of the
machine, do not touch any sec­tions other than those specified in this manual. If you do, it might result in receiving a burn or inju­ry.
Important
Exposing the photoconductor unit to light for too long can reduce its performance. Replace the unit as quickly as possible.
Turn off the printer's power switch.
C
Push the front cover release but-
D
ton and open the front cover.
TFWX472E
TFWX080E
74
Replacing Consumables
TFWX520E
Loosen the screws that hold the
E
photoconductor unit in the print­er with the screw driver in the new photoconductor unit's box.
The screws cannot be completely removed from the photoconductor unit.
Holding the green inset grips of
F
the photoconductor unit, pull the top of the unit forward.
TFWX401E
Important
To prevent accidental scattering of toner, do not shake, rotate, drop or hold the toner cartridge upside down.
Note
Do not close the front cover re­moving the photoconductor unit. Otherwise, you cannot re­place the photoconductor unit because the photoconductor unit holder will be closed. If you do this by mistake, return the photoconductor unit holder to its original position before re­placing the photoconductor unit.
4
Holding the green inset grips of
G
the photoconductor unit, remove the unit from the printer, and place it carefully inside the new photoconductor unit's box.
TFWX250E
TFWX300E
TYWX290E
75
Troubleshooting
R
R
Holding the green inset grips of
H
the new photoconductor unit, in­sert the unit into the photocon­ductor unit holder.
When inserting the photoconduc­tor unit, be careful not to damage the surface of it.
Replacing the F user Oi l Bot tle and Ozone Filter
Replace the oil bottle and ozone filter whenever the following messages ap­pear on the panel display.
IPDL-C Add FuserOil
Add Fuser Oil
4
Note
The white powder on the photo­conductor unit is to protect it af­ter installation into the printer. This white powder does not have any adverse effect on the interior of the printer.
Holding the green inset grips of
I
the new photoconductor unit, push the unit back to its original position.
Fasten the screws using the screw
J
driver to fix the photoconductor unit.
Close the front cover.
K
Confirm that the front cover closes properly.
TFWX305E
There are the fuser oil bottle and the ozone filter in the Fuser Oil Type306 includes a fuser oil bottle and ozone filters.
WARNING:
Do not incinerate the oil bottle. This action could cause a fire or getting burned.
Spilt oil is v ery slipper y . If oil is spilt, wipe it with alkaline cleaner. Otherwise, the oily surfaces can create the dan­ger of slipping and personal injury.
CAUTION:
When accessing the inside of the
machine, do not touch any sec­tions other than those specified in this manual. If you do, it might result in receiving a burn or inju­ry.
Turn on the printer’s power switch.
L
76
Important
There are three ozone filters in this printer. Two of them are set inside in the front, one of them is set in the rear. Be careful when replacing the ozone filters as the front side filter is a different shape from the rear side filter.
Replacing Consumables
ZBGX060E
Disposal can take place at our au­thorized dealer or at appropriate collection sites.
Dispose of used ozone filters as general burnable refuse.
Turn off the printer's power
A
switch.
Replace the oil bottle.
B
Remove the green cap from the
A
new oil bottle.
Important
Hold the clear cap while turning the green cap. Do not remove the clear cap.
Insert the new oil bottle into
D
the oil bottle case.
Close the fuser oil bottle cover.
E
Important
The fuser oil bottle cover should be kept closed.
Replace the ozone filter on the
C
rear of the printer.
TFWX100E
4
Open the fuser oil bottle cover
B
of the printer.
Remove the used oil bottle
C
from the printer carefully.
TFWX031E
TFWX090E
Remove the ventilator hole
A
cover.
Simplex printer
Duplex printer
ZBGX050E
77
Troubleshooting
4
Remove the ozone filter from
B
inside the ventilator hole cover.
Install a new ozone filter on
C
the ventilator hole cover.
Return the ventilator hole cov-
D
er its original position.
Replace the two ozone filters in-
D
side the printer.
Push the front cover release but-
A
ton and open the front cover.
TFWX070E
Insert a new ozone filter into
C
the printer.
Slide the filter into the stopper. Two small thin plastic tabs of the top of the filter should click into place.
Close the front cover.
D
Confirm that the front cover close properly.
Turn on the printer’s power
E
switch.
TFWX320E
Grasping the ozone filter by its
B
tab, remove it from the printer.
TFWX080E
TFWX310E
Note
After replace the fuser oil bottle, it takes a few minutes until the message clears.
Replacing the Waste Toner Bottle
Replace the waste toner bottle when­ever the following messages appear on the panel display.
IPDL-C Waste T Full
Waste Toner is Full
78
R
WARNING:
R
Do not incinerate spilled toner or used toner. Toner dust might ignite when exposed to an open flame.
Disposal can take place at our authorized dealer or at appro­priate collection sites.
If you dispose of the used ton­er containers yourself, dis­pose of them accordin g to your local regulations.
CAUTION:
When accessing the inside of the
machine, do not touch any sec­tions other than those specified in this manual. If you do, it might result in receiving a burn or inju­ry.
Replacing Consumables
Holding the green inset grips of
C
the photoconductor unit, pull the top of the unit forward.
Replace the waste toner bottle.
D
Grasping the waste toner bot-
A
tle by its green tabs, remove it from the printer.
TFWX250E
4
Note
Before removing the waste toner bottle from the printer, spread pa­per or some other material around the area you are working to keep toner from making floor dirty.
Turn off the printer’s power
A
switch.
Push the front cover release but-
B
ton and open the front cover.
Insert a new waste toner bottle
B
at the rear of the photoconduc­tor unit.
Insert a new waste toner bottle completely. Otherwise, print problem may occur.
TFWX330E
TFWX080E
TFWX340E
79
Troubleshooting
R
R
4
Holding the green inset grips of
E
the new photoconductor unit, push the unit back to its original position.
Close the front cover.
F
Confirm that the front cover closes properly.
Turn on the printer’s power
G
switch.
Replacing the Charger
Replace the charger whenever the fol­lowing message appears on the panel display.
IPDL-C Need Chargerr
WARNING:
Do not incinerate spilled toner or used toner. Toner dust might ignite when exposed to an open flame.
Note
Before removing the charger from the printer, spread paper or some other material around the area you are working to keep toner from making floor dirty.
Turn off the printer’s power
A
switch.
Push the front cover release but-
B
ton and open the front cover.
Holding the green inset grips of
C
the photoconductor unit, pull the top of the unit forward.
TFWX080E
Disposal can take place at our authorized dealer or at appro­priate collection sites.
If you dispose of the used ton­er containers yourself, dis­pose of them accordin g to your local regulations.
CAUTION:
When accessing the inside of the
machine, do not touch any sec­tions other than those specified in this manual. If you do, it might result in receiving a burn or inju­ry.
TFWX250E
80
Replacing Consumables
Push the right and left lock levers
D
of the charger.
The locks release, and the charger is lifted slightly.
Remove the charger.
E
Install a new charger into the
F
printer.
Insert the new charger into the printer with the arrow of the charger cleaner's lever facing to­ward you. The charger locks auto­matically.
TFWX450E
Turn on the printer’s power switch.
I
Press
J
The following message appears on the panel display.
{
Menu
Power
.
}
On Line
Menu Media
Error
Reset
Escape
Enter
Data In
<Menu> IPDL-C Menu
Press
K
“Maintenance”, and then press
{
Enter
{T}
.
}
or
to display
{U}
<Menu> Maintenance
TFWS020E
j l
j l
4
Note
Return the charger cleaner to the left or print problems may occur.
Holding the green inset grips of
G
the new photoconductor unit, push the unit back to its original position.
Close the front cover.
H
Confirm that the front cover closes properly.
TFWX460E
Confirm that “1.Reinstall” is on
L
the display, and then press
{
<Maintenance>
1.Reinstall
M
Press
{
Enter
.
}
<Reinstall> Charger
N
Press
{
Enter
.
}
<Charger> Press # key
The counter is cleared and returns to the “Maintenance” menu.
Press
O
The "Ready" message appears on the panel display.
{
On Line
.
}
Enter
j l
.
}
81
4
Troubleshooting
82
5. Using the Operation Panel
Though the factory default settings of the printer are suitable for most printing jobs, the printer menu gives you access to a number of settings that control basic printer operations. The printer menu settings you make are retained even when you turn off the printer.
This section provides the following printer menu information.
Setting Menus
Describes the basic procedures for changing the printer menu settings.
Protecting the Menus
Describes how to protect the “System Menu” settings against accidental changes.
Menu Table
A table chart that shows all of the printer menu items.
Menu Settings
Provides short explanations of each printer menu setting and what it does.
Note
{
Menu} and {Media} setting priorities
Some of the settings accessed by tings made by
{
Menu
take priority over settings by
}
{
Menu
can be accessed by
}
{
Media
}
{
.
Media
. Set-
}
Setting Menu
The following procedure describes how to change the paper size setting when the paper size dial is set to “p”.
A
Press
{
Menu
Power
.
}
On Line
Menu Media
Error
Reset
Escape
Enter
Data In
The following message appears on the panel display.
<Menu> IPDL-C Menu
TFWS020E
j l
83
Using the Operation Panel
5
Press
B
and then press
<Menu> System Menu
The following message appears on the panel display.
<System Menu>
1.Paper Tray
Press
C
change, and then press
<System Menu>
2.Tray Size[*]
An asterisk (“*”) is indicated at the left side of the currently selected item.
<Tray Size[*]> *8.5x13
{T}
{T}
or
or
to display the screen for the setting you want to change,
{U}
{
Enter
.
}
j l
j l
to display the screen for the menu item you want to
{U}
{
Enter
.
}
j l
j l
Press
D
and then press
<Tray Size[*]>
8.25x13
This registers the setting.
Repeat steps C and D to change other settings.
E
Press
F
The following message appears on the panel display.
or
{T}
{
On Line
to display the screen for the setting you want to change,
{U}
{
Enter
.
}
j l
.
}
Take Offline Then Press Reset
G
H
Press
On Line
The
Press
{
On Line
{
Reset
.
}
indicator stays off and the printer enters offline.
.
}
This restarts the printer with the new settings.
Note
You can check the current menu settings by printing a configuration page.
84
P.99 “Printing the Configuration Page”
Protecting the Menus
Protecting the Menus
This procedure describes how to protect the System Menu settings against acci­dental changes. It makes it impossible to change the System Menu settings you make with the normal procedure unless you perform the required key opera­tion. In a network environment, protecting settings restricts changes to the Sys­tem Menu settings to network administrators.
Protecting the Menus
Check if the On Line indicator stays on. If not, press
A
Press
B
The following message appears on the panel display.
{
Enter
<Menu> IPDL-C Menu
Press
C
{T}
<Menu> Maintenance
Power
or
, then
}
{U}
{
On Line
Menu Media
Error
Escape
Escape
Reset
Enter
Data In
, and then
}
TFWS030E
{
Menu
.
}
j l
to display "Maintenance", and then press
j l
{
On Line
}
{
Enter
.
5
.
}
The following message appears on the panel display.
<Maintenance>
1.Reinstall
D
Press
{T}
or
to display "7.Menu Protect", and then press
{U}
<Maintenance>
7.Menu Protect
The following message appears on the panel display.
<Menu Protect> Off
j l
j l
j l
{
Enter
.
}
85
Using the Operation Panel
5
Press
E
<Menu Protect> On
This registers the setting and the “Maintenance” menu appears.
Press
F
The "Ready" message appears on the panel display.
or
{T}
{
On Line
to display "On", and then press
{U}
j l
.
}
{
Enter
Removing Protection
Check if the On Line indicator stays on. If not, press
A B
Press
{
Enter
, then
}
{
Escape
On Line
Reset
Menu Media
, and then
}
Escape
Enter
{
Menu
.
}
{
On Line
.
}
.
}
Power
The following message appears on the panel display.
<Menu> IPDL-C Menu
C
Press
{T}
or
<Menu> Maintenance
The following message appears on the panel display.
<Maintenance>
1.Reinstall
Error
Data In
TFWS030E
j l
to display "Maintenance", and then press
{U}
j l
j l
{
Enter
.
}
86
Protecting the Menus
Press
D
<Maintenance>
7.Menu Protect
The following message appears on the panel display.M
<Menu Protect> On
Press
E
<Menu Protect> Off
This turns off protection and returns to the “Maintenance” menu.
Press
F
The "Ready" message appears on the panel display.
or
{T}
or
{T}
{
On Line
to display "7.Menu Protect", and then press
{U}
j l
j l
to display "Off", and then press
{U}
{
Enter
j l
.
}
.
}
{
Enter
.
}
5
87
Using the Operation Panel
Menu Table
IPDL-C Menu 1. Job Timeout
2. I/O Timeout
RPS2 Menu 1. Color Level
2. Color Mode
3. Color Set
4. ColorProfile
5. Toner Saving
6. Dithering
7. Paper Type
8. Auto Tray SW
5
9. Duplex Print
A.Duplex Bind B. Job Timeout C. I/O Timeout D. Feed Timeout E. Print Errors
F. KTalk Mode G. Parallel IF
H. Parallel IF2
System Menu 1. Paper Tray
2. Tray Size[*]
3. Bypass Use
4. I/O Buffer 5 Energy Saver
*1
*1
*2
*3
88
6. Energy Level
7. PDL Sensing
8. Transfer
9. Parallel 1
10. Parallel 2
11. Bi-direction
12. OHP Slip
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