NX-592E Wireless Gateway
Installation Instructions
Copyright Copyright © 2005, GE Security Inc. All rights reserved.
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Preface
This is the GE NX-592E Installation Manual for models NX-592E-S, NX-592E-W, and NX-592E-BO. This
document includes an overview of the product and detailed instructions explaining:
• how to install the unit; and
• how to program the unit.
There is also information describing how to contact technical support if you have questions or concerns.
To use this document effectively, you should have the following minimum qualifications:
• a basic knowledge of NetworX panels; and
• a basic knowledge of electrical wiring and low-voltage electrical connections.
1
Read these instructions and all ancillary documentation entirely before
installing or operating this product. The
most current versions of this and related documentation may be found on our website. Refer to Online
publication library on page 13 for instructions on accessing our online publication library.
Note: A qualified service person, complying with all applicable codes, should perform all required hardware installation.
Conventions used in this document
The following conventions are used in this document:
Bold Menu items and buttons.
Italic Emphasis of an instruction or point; special terms.
File names, path names, windows, panes, tabs, fields, variables, and other GUI elements.
Titles of books and various documents.
Blue italic (Electronic version.) Hyperlinks to cross-references, related topics, and URL addresses.
Monospace Text that displays on the computer screen.
Programming or coding sequences.
Safety terms and symbols
These terms may appear in this manual:
CAUTION: Cautions identify conditions or practices that may result in damage to the equipment or other property.
WARNING: Warnings identify conditions or practices that could result in equipment damage or serious personal injury.
NX-592E
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Installation Manual
Product summary
The NX-592E Wireless Gateway allows NetworX owners to control and monitor their system status from the
Alarm.com website. Through a wireless, two-way paging network, your customer has limited controls on such
features as security, notifications, history, and authentication (see System operation from Alarm.com on
page 17 for further details). The modem for the NX-592E-BO must be purchased separately from Alarm.com.
Figure 1. NX-592E-S, NX-592E-W, NX-592E-BO
NX-592E-S
NX-592E-W
NX-592E-BO
Utilizing the wireless paging network, NetworX owners may also be notified of system events by e-mail,
pager, or phone.
The wireless module interfaces with the NetworX panel data bus and is powered by the panel or an auxiliary 12
VDC power supply. Status LEDs indicate bus and paging network communications. See Figure 2 on page 3
for an illustration of the main module components, and see Table 1 on page 3 for a description of each
component..
Figure 2. Main module components
3
Antenna jack
Bus LED
Status LEDs
Wiring terminals
Table 1. Module component descriptions
Wireless data transceiver
Serial number label
Component Function
Bus LED Indicates data bus activity between panel and module
Status LEDs Indicate communications status with two-way pager network
Wiring terminals Provides panel wiring connections
Antenna jack Antenna connection for wireless data transceiver
NX-592E
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Installation Manual
Before installation
Before installing any Wireless Gateway, you must:
1. Create the Alarm.com customer account prior to installing the Wireless Gateway by logging into the
Alarm.com dealer website at the following location:
https://www.alarm.com/dealer
E-mail dealer@alarm.com to become a registered Alarm.com dealer/installer.
2. Create the account at least 24 hours before installation to ensure that the wireless module is activated
properly on the wireless network.
Creating a new account
To create a new account, do the following:
1. Open a web browser and enter the Alarm.com dealer website URL:
https://www.alarm.com/dealer
2. Enter your dealer login and password and press GO.
3. Go to the Coverage/FAQ page to check wireless coverage at the install location. If the location has full
coverage, proceed with the next steps. If coverage is uncertain, you may contact Alarm.com for more
details.
4. Click the Customers link on the menu bar. Then click Create Customer.
5. Enter the required customer information
Note: Ensure the customer e-mail address is entered correctly. Alarm.com sends a confirmation message, and a list
of account changes, to the customer via e-mail.
6. Click Next. Step Two, Create Customer’s Login will appear. Follow the directions as stated. You may
click on Automatically Generate Login to have a login assigned to you.
7. Click Next. Step Three, System Location will appear. If the system is installed at the address provided
at Step One Customer Information, click Ye s . If the system is installed at an address different from the
one provided in Step One Customer Information, click No and enter the correct address and time zone
where the system is to be installed. It’s important that you enter the correct system location address at
this step.
8. Click Next. Step Four Panel Information will appear. In the Modem Serial # dialog box, enter the
10-character ID found on the gateway you purchased. If you are unable to proceed with the modem
serial number, contact Alarm.com.
9. Select NX in the Panel Type list box.
CAUTION: The website will issue a warning about the number of zones attached to the panel. Unlike Concord and
Simon, the Alarm.com gateway cannot learn the number of zones from the panel. By default, the gateway
will assume that eight zones are installed. If the number of zones is different, you will have to send a
command to the panel later via the Customer Support page of the Dealer website. See the last paragraph of
this section for more details.
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