GE Security Legend IP Installation Manual

Legend IP

Installation Manual

This document may not be copied or otherwise reproduced, in whole or in part, except as specifically permitted under US and international copyright law, without the prior written consent from GE.

Document number: 1055712A (August 2006)

Disclaimer THE INFORMATION IN THIS DOCUMENT IS SUBJECT TO CHANGE WITHOUT NOTICE. GE ASSUMES

NO RESPONSIBILITY FOR INACCURACIES OR OMISSIONS AND SPECIFICALLY DISCLAIMS ANY LIABILITIES, LOSSES, OR RISKS, PERSONAL OR OTHERWISE, INCURRED AS A CONSEQUENCE, DIRECTLY OR INDIRECTLY, OF THE USE OR APPLICATION OF ANY OF THE CONTENTS OF THIS DOCUMENT. FOR THE LATEST DOCUMENTATION, CONTACT YOUR LOCAL SUPPLIER OR VISIT US ONLINE AT WWW.GESECURITY.COM.

This publication may contain examples of screen captures and reports used in daily operations. Examples may include fictitious names of individuals and companies. Any similarity to names and addresses of actual businesses or persons is entirely coincidental.

Trademarks and patents GE and the GE monogram are registered trademarks of General Electric.

Legend product and logo are trademarks of GE Security.

Other trade names used in this document may be trademarks or registered trademarks of the manufacturers or vendors of the respective products.

Software license agreement GE software supplied with GE products is proprietary and furnished under license and can be

used or copied only in accordance with the license terms.

THE ENCLOSED PROGRAM IS FURNISHED SUBJECT TO THE TERMS AND CONDITIONS OF THIS AGREEMENT. RETENTION OF THE PROGRAM FOR MORE THAN 30 DAYS, OPENING OF THE SEALED WRAPPER, IF ANY, SURROUNDING THE PROGRAM, OR USE OF THE PROGRAM IN ANY MANNER WILL BE CONSIDERED ACCEPTANCE OF THE AGREEMENT TERMS. IF THESE TERMS ARE NOT ACCEPTABLE, RETURN THE UNUSED PROGRAM AND ANY ACCOMPANYING DOCUMENTATION TO GE FOR A FULL REFUND OF THE LICENSE FEE PAID. (FOR INFORMATION REGARDING THE RETURN OF PROGRAMS ENCODED OR INCORPORATED WITHIN EQUIPMENT, CONTACT THE NEAREST GE SALES OFFICE.)

Intended use Use this product only for the purpose it was designed for; refer to the data sheet and user

FCC compliance This equipment has been tested and found to comply with the limits for a Class A digital device,

documentation. For the latest product information, contact your local supplier or visit us online at www.gesecurity.com.

pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Contents

Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Conventions used in this document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .v

Safety terms and symbols. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .v

References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

Chapter 1. Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Product description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Installation overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Operational overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

System configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Product contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Components supplied by the customer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Recommended power management equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Compatible network switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Compatible video cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Compatible IP decoders. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Compatible digital video management software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Compatible digital video viewers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Compatible web browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Compatible operating systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Compatible digital video storage devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Dome requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Minimum load requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Cable requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Cable management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Power requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Power cable size and length requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

System planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Digital video networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Video resolution and compression standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Storage requirements and options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Networking IP domes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

iii

Legend IP

Installation Manual

Chapter 2. Installing the housing and cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Various mounting and housing styles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Flush-mount housings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Preparing the mounting surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Installing the housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Pendant-mount housings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Preparing the mounting surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Installing the housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Preparing the cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Chapter 3. Wiring and addressing the dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Components used for basic and advanced operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Wiring the housing board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Installing the cable ring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Addressing the camera site and setting the protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Setting the termination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Chapter 4. Installing the camera assembly and bubble . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Installing the camera assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Installing the bubble. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Chapter 5. Using passcodes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Passcodes off by default . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Turning on passcodes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Chapter 6. Troubleshooting, maintenance, support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Common installation issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Diagnostic LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Verifying network connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Rebooting versus resetting a dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Cleaning the bubble. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Spare parts list. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Contacting technical support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Online publication library. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Appendix A. Installing the individual mounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

GEA-102 wall-mount arm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Installing the wall-mount arm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Opening the conduit hole. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

GEA-114 T-bar ceiling support kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Installing the T-bar ceiling support kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Appendix B. Tyco/AD wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Verifying dome software and AHC firmware versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Wiring Tyco/AD keypads to Legend IP domes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Legend IP

Installation Manual

Preface

This is the GE Legend IP Installation Manual. It provides an overview of the product and detailed instructions explaining how to install all models. There is also information describing how to contact technical support if you have questions or concerns. For programming and operation instructions, refer to the Legend IP User Manual.

To use this document effectively, you should have the following minimum qualifications:

• a basic knowledge of CCTV systems and components; and

• a basic knowledge of electrical wiring and low-voltage electrical connections.

Read these instructions and all ancillary documentation entirely before

installing or operating this product. The

most current versions of this and related documentation may be found on our website. Refer to Online

publication library on page 59 for instructions on accessing our online publication library.

Note: A qualified service person, complying with all applicable codes, should perform all required hardware installation.

Conventions used in this document

The following conventions are used in this document:

Bold Menu items and buttons.

Italic Emphasis of an instruction or point; special terms.

File names, path names, windows, panes, tabs, fields, variables, and other GUI elements.

Titles of books and various documents.

Blue italic (Electronic version.) Hyperlinks to cross-references, related topics, and URL addresses.

Monospace Text that displays on the computer screen.

Programming or coding sequences.

Safety terms and symbols

These terms may appear in this manual:

CAUTION: Cautions identify conditions or practices that may result in damage to the equipment or other property.

WARNING: Warnings identify conditions or practices that could result in equipment damage or serious personal injury.

Legend IP

Installation Manual

References

If you want to investigate related topics, these other documents may prove helpful:

• GE Security. Legend IP User Manual (1055713)

• GE Security. SymNav Video Navigator User Manual (0150-0303)

• GE Security. SymSecure System Guide (1055580)

• GE Security. SymSecure User Guide (online help)

• GE Security. KTD-405 Controller Keypad User Manual (1036547)

• GE Security. Networking Cable Types Technical Reference Guide (1047213)

• GE Security. ASCII Protocol Reference Manual (1038010)

Chapter 1 Introduction

This chapter provides an overview of your Legend IP dome system, including product description, dome and system requirements, and system planning.

In this chapter:

Product description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Installation overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Operational overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

System configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Product contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Components supplied by the customer . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Dome requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Minimum load requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Cable requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Cable management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Power requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Power cable size and length requirements. . . . . . . . . . . . . . . . . . . . 11

System planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Digital video networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Video resolution and compression standards . . . . . . . . . . . . . . . . . 15

Storage requirements and options . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Networking IP domes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Legend IP

Installation Manual

Product description

Legend IP™ is a line of advanced PTZ domes that stream digital video. Digital video is easier to transmit, share, and store than conventional analog video signals. Digital video systems also integrate well into most communications and media networks and are easily operated from software applications that manage digital video, such as GE’s SymSecure™ or SymNav™. SymSecure is GE’s complete digital video management software. SymNav is GE’s free digital video viewer that is provided with each dome. Compatible software applications, like these, allow you to control your domes and video over an IP (Internet Protocol) network from computers, instead of using analog keypads, recorders, multiplexers, and switchers.

Legend IP domes use an MPEG-4 video encoder to compress and digitize streaming video that is of up to 30 fps (frames per second) for NTSC and up to 25 fps for PAL. At the maximum frame rates, the domes require a bandwidth from 1 to 2 Mbps (Megabits per second). The encoder supports QCIF, CIF, and D1 video resolutions. The MPEG-4 video stream that is created is compatible with GE’s SymDec family of MPEG-4 recorders, SymNet family of MPEG-4 codecs, and Video Navigator™ software. The Legend IP interface is open to allow compatibility with third party software and recording equipment.

Besides their networking ability, Legend IP domes also feature powerful cameras, SilkTrak™ direct-drive positioning for smoother camera travel, a graphical programming interface for easier customization of camera settings, passcodes for protection against unauthorized access, and the ability to flash software upgrades over your IP network using a standard web browser.

CAUTION: To ensure the security of your surveillance system, your IP network should be isolated and secured from

unauthorized access.

The Legend IP protocol is backward compatible with the Digiplex protocol. You can replace older domes in an existing Digiplex system with Legend IP domes. You must, however, replace the entire dome (camera, housing, and mounts), because the hardware is not backward compatible.

Be aware that digital Legend IP domes have greater power requirements than do CyberDome or analog Legend domes. Refer to Power requirements on page 11 and Power cable size and length requirements on page 11.

For additional details, refer to the data sheet and the Legend IP User Manual (1055713) for product specifications and programming and operation instructions.

Installation overview

The installation of domes has been made much easier with many of the innovations that are now available in the Legend IP line of domes. To start, all cable connections are now built into the housing. The Ethernet cable provides both video and data. You can also connect UTP and coaxial cables for analog video and data, if desired. Cameras operate using the housing's memory, since programming is now stored in the housing. This allows you to replace cameras or move them between housings without having to reprogram them for each new site.

After installation, programming will be completed by using either the web-based programming menus from a PC, or the graphical menus on the analog video output. Both methods provide the same programming menus.

Optional installer, administrator, and operator passcodes are available to protect the dome from unauthorized access. By default, no passcodes are enabled. For details, see Chapter 5, Using passcodes on page 47.

Chapter 1

Introduction

The general steps for installing your dome include:

• preparing the mounting surface and installing the mount (if used) and housing;

• preparing the cables and wiring the housing;

• addressing the camera site, setting the protocol, and setting the termination;

• installing the camera assembly;

• installing the bubble; and

• turning on passcodes, if passcodes are to be used.

Operational overview

Legend IP domes work in both IP network and in analog systems (see System configurations). In a network system, Legend IP domes use a standard Ethernet connection to provide video and control to a software application, such as GE’s SymSecure or SymNav. When used in an analog system, Legend IP domes also include analog video and data connections, along with the network connection. You can mix analog Legend and digital Legend IP domes in the same system.

Legend IP domes can be operated from keypads, in addition to digital video management software. The housings have Ethernet, RS-485, and RS-422 connections for data control, and Ethernet, UTP, and coaxial connections for video. The Ethernet cable provides both video and communication data. The network interface is 10/100/Base-T Ethernet compliant and supports TCP/IP communication protocols on private networks, intranets, and the Internet.

GE’s SymSecure digital video management software offers many ways to complete tasks so as to accommodate the various ways that people are comfortable working. The documentation for Legend IP will provide one basic method for each basic task described. For complete usage instructions for SymSecure, refer to the SymSecure online help. If you are using SymNav or another compatible digital video management tool to operate your Legend IP domes, refer to that software’s documentation for its instructions.

System configurations

Legend IP domes can be used in a variety of digital and analog system configurations. They still maintain their built-in receivers that decode analog commands originating from a compatible controlling devices, such as a Digiplex controller keypad or ASCII control software.

Legend IP

Installation Manual

Typical digital system

A typical digital system is shown in Figure 1. In this configuration, control commands come from a software application, such as GE’s SymSecure or SymNav, instead of keypads or ASCII control software. The dome’s built-in encoders stream video to external decoders before it is transmitted to monitors, digital recorders, and alarm equipment. For additional details, refer to the data sheet, user manual, or application guide.

Figure 1. Typical digital system in an IP codec network

Legend

SymNet

Ethernet

decoder

Ethernet

Network

Coax analog line

CCTV monitor

Legend

Ethernet

KTD-405

Ethernet

Network

Client PC with SymNave. Used for setup and control.

Chapter 1

Introduction

Typical advanced analog system

A typical advanced analog system is shown in Figure 2. In this configuration, control commands pass through digital recorders and alarm equipment and video is switched to various monitors. For additional details, refer to the data sheet, user manual, or application guide.

Figure 2. Typical advanced analog system

Digital recorder

Video loop-

through

N/O COM

N/C

Matrix switcher

Mon 1 Mon 2 Mon 3 Mon 4

Data distributor

SWITCH BIAS

REMOVABLE

TERMINAL STRIP

POWER

12 VDC

EARTH GROUND

RS485 B

RS422 IN B

RS422 OUT

78910653214

SPEAKER SHIELD

AUDIO KEYPAD RS485 RS485

SPEAKER

Controller

keypad

SWITCH BIAS

REMOVABLE

TERMINAL STRIP

POWER

12 VDC

EARTH GROUND

RS485 B

RS422 IN B

RS422 OUT

78910653214

SPEAKER SHIELD

AUDIO KEYPAD RS485 RS485

SPEAKER

Controller

keypad

Alarm input

module

Alarm chassis

Alarm inputs

Dome

Local alarm

inputs

(dry contacts)

Local relay

outputs

1 8

Alarms/relays

Video

RS-422 data

RS-485 data

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Installation Manual

Typical basic analog system

A minimum of one keypad, which is the most common controlling device, is required for operation. See Figure 3. From the keypad, an operator can pan, tilt, and zoom the camera, find presets, and start macros and ShadowTours.

Figure 3. Basic analog system

SWITCH BIAS

REMOVABLE

TERMINAL STRIP

POWER

12 VDC

EARTH GROUND

RS485 B

RS422 IN B

RS422 OUT

78910653214

SPEAKER SHIELD

AUDIO KEYPAD RS485 RS485

SPEAKER

Product contents

Each Legend IP dome system consists of the following:

• 1 housing

• 1 package containing 4 connectors (one 2-pin for power, one 4-pin for data, one blue 12-pin for six alarms, and one green 12-pin for two alarms, two relays, and UTP video), and 1 small screw driver

• 2 manuals (installation and user, which covers programming and operation)

• 1 PTZ camera assembly (with built-in IP encoder)

• 1 bubble (mirror bubbles are shipped with cotton gloves for special handling)

• 1 mount (wall-mount and flush-mount versions only)

You may receive the package contents in one large carton containing several smaller boxes, or if shipped individually, you may receive the smaller boxes separately. One box will contain the housing, connectors, and manuals. The PTZ assembly, bubble, and mount (for wall-mount versions) are each packaged in separate boxes.

Inspect the package and contents for visible damage. If any components are damaged or missing, do not use the unit; contact the supplier immediately. If you need to return the unit, you must ship it in the original box.

Spare parts can be purchased for the domes. See Spare parts list on page 58.

Chapter 1

Introduction

Components supplied by the customer

Legend IP domes are part of an overall IP video system. Customers supply the other components of the system, such as network switches, IP decoders, and power management equipment. See the following recommended and required system components that the customer must supply. See Dome requirements on page 9 for what cables are required.

Recommended power management equipment

The following are recommended to protect your equipment from power issues.

CAUTION: All network-based video equipment should be provided with surge suppression, power conditioning, and

UPS protection.

Exterior cameras are susceptible to power surges due to electrical storms. Power surges can disrupt system performance and/or damage equipment. In-line surge suppressors can protect performance and equipment. Provide them for all at-risk cameras.

Recommended power management equipment:

• Surge suppressor

• Power conditioner

• UPS (uninterruptible power supply)

Compatible network switches

The following network switches have been tested and found compatible with Legend IP domes. For performance differences, see Qualified network switches on page 13.

• D-Link DES-3526

• D-Link DES-3550

• D-Link DGS-3024

• Nortel 425-24T

• Nortel 425-48T

Compatible video cards

The following video cards have been tested and found compatible with Legend IP domes.

•ATI

•ATI Rage

•nVIDIA

™

Radeon® X300 series

™

Rage® XL PCI 8MB

XL PCI B41

GeForce® FX 5900

Quadro® FX1400

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Installation Manual

Compatible IP decoders

The following IP decoders have been tested and found compatible with Legend IP domes.

•SymNet

Compatible digital video management software

The following digital video management software applications have been tested and found compatible with Legend IP domes. For differences, see Product description on page 2.

• GE’s SymSecure

• OMNICAST version 3.6 or higher

Compatible digital video viewers

The following digital video viewers have been tested and found compatible with Legend IP domes. For differences, see Viewing options on page 19.

• GE’s free SymNav (provided)

• GE’s free SymBrowser

• GE’s SymNet

• GE’s SymSecure

Compatible web browsers

The following web browsers have been tested and found compatible with Legend IP domes.

• Internet Explorer 5 (or later) for viewing and control

Compatible operating systems

The following operating systems have been tested and found compatible with Legend IP domes.

•Windows

2000

XP Pro

Compatible digital video storage devices

The following digital video storage devices have been tested and found compatible with Legend IP domes. For performance differences, see Storage requirements and options on page 16.

• GE’s SymSecure NVR archiver

• GE’s SymDec

Chapter 1

Introduction

Dome requirements

For proper operation, adhere to the following operational, load, cable, and power requirements for Legend IP domes.

Minimum load requirements

Table 1 lists the load requirements for all Legend IP dome configurations.

CAUTION: For safety, the mounting surface, hardware, and procedure used for securing the dome must support

the weight of the dome, mount (if used), cables, and any structural or environmental vibration according to local codes.

Table 1. Minimum load requirements of dome configurations

Minimum load Dome configuration

100 lb. • Rugged, cast aluminum pendant-mount housing (with any mount)

• Heavy duty housing (with any mount)

• Pressurized housing (with any mount)

• Swing-arm mount (with any dome)

50 lb. All other dome and mount configurations

Cable requirements

Table 2 lists the requirements for the cables that connect to the dome.

CAUTION: To ensure the security of your surveillance system, your IP network should be isolated and secured from

unauthorized access.

Table 2. Cable requirements

Operation Cable requirement

Ethernet (for digital

video and data)

Power 24 VAC cable. To determine the size of cable needed for individual applications, see

Alarms and relays 22 to 26 gauge (0.64 to 0.4 mm) unshielded, two-conductor, twisted-pair (UTP) cable

Analog video 75 ohm coaxial cable; or

CAT-5 Ethernet cable (without cable boots) 385 100

Power cable size and length requirements on page 11.

22 gauge (0.64 mm) unshielded, two-conductor, twisted-pair (UTP) cable

Note: Use only crimp-on BNC connectors. Do not use screw-on connectors.

Length

feet meters

Analog data For RS-422: 22 gauge (0.64 mm) unshielded, two-conductor, twisted-pair (UTP) cable 10,000 3,000

For RS-485: 22 gauge (0.64 mm) shielded, two-conductor, twisted-pair (STP) cable 3,000 900

Note: When using unshielded twisted-pair cable for video and data, the wires can share the same jacket but must remain

separate twisted pairs.

Legend IP

Installation Manual

Cable management

Follow all local codes for cable management. As a general rule, you can fill a cable conduit to a maximum of 60% of its capacity. You must maintain 40% free space. A variety of factors will determine how many cables you can run into the dome. Capacity limitations include:

• number of cables

• size of the cables

• number of alarms and relays wired

• use of single-conductor or multiple-conductor cable

• use or lack of use of a junction box

Figure 4 provides an illustration of the cable capacity of three typical applications. It is important to note that all cables of the same gauge are not of the same diameter. Manufacturer, shielding, and rating affect the actual

diameter of cables of the same gauge. GE leaves the selection of the appropriate cable to the discretion of the installer who is working with the local codes of the installation site.

Figure 4. Three acceptable typical cabling scenarios

3/4 in. dia. 3/4 in. dia. 3/4 in. dia.

3/4in. dia.

Power

Ethernet

Percentage conduit fill = 16%

Includes:

• Ethernet: CAT-5 (0.16 in. dia.)

• Power: one 18 AWG UTP (0.21 in. dia.)

• Alarms: none

• Relays: none

• Video: no analog video cable

• Data: no analog data cable

3/4in. dia.

Video

Video Ethernet

Ethernet

Power

Data

(daisy-chained)

(daisy chained)

Data

(daisy chained)

(daisy-chained)

Percentage conduit fill = 38%

Includes:

• Ethernet: CAT-5 (0.16 in. dia.)

• Power: one 16 AWG UTP (0.25 in. dia.)

• Alarms: none

• Relays: none

• Video: one 59U/6U coaxial (0.24 in. dia.)

• Data: two 22 AWG UTP (0.19 in. dia.)

Alarms (4)

Relays (2)

Video

3/4in. dia.

Alarms

(multiconductor)

Ethernet

Power

Data

(daisy-chained)

(daisy chained)

Data

(daisy-chained)

(daisy chained)

Percentage conduit fill = 53%

Includes:

• Ethernet: CAT-5 (0.16 in. dia.)

• Power: one 18 AWG UTP (0.21 in. dia.)

• Alarms: 24 AWG UTP (0.11 in. dia.)

• Relays: 24 AWG UTP (0.11 in. dia.)

• Video: one 59U/6U coaxial (0.24 in. dia.)

• Data: one 22 AWG UTP (0.19 in. dia.)

Note: The diameters for cables of the same gauge will vary per manufacturer, rating, and shielding. So be aware that

you may get more or fewer cables within the 60% conduit fill requirement depending on the cables that you select.

Chapter 1

Introduction

Power requirements

All Legend IP domes require a 24 VAC power supply to operate the domes’ PTZ, camera, and heater/blower, if present. The startup and running power requirements vary depending on the model (Table 3).

Be aware that Legend IP domes have greater power requirements than do CyberDome or analog Legend domes, which may require upgrading the power cabling for Legend IP domes.

CAUTION: Use only a Class 2 power supply of the required output rating as listed on individual units and specified.

Table 3. Power requirements at 24 VAC (±4 VAC) operating voltage

Model Start-up power Running power

Dome without heater/blower 30 W 24 W

Dome with heater/blower 60 W 44 W

Rugged and HD dome with 25 W heater/blower 100 W 74 W

Power cable size and length requirements

Using the proper gauge of power cable will ensure proper operation and avoid voltage drops. See Table 4 for the recommended cable gauge for varying maximum cable lengths for the different models of domes.

Table 4. Recommended power cable gauges based on maximum lengths for an operating voltage of 24 VAC (±4 VAC)

Domes without

heater/blower

Wire gauge

AWG mm

10 2.60 1565 477 780 238 470 143

12 2.05 985 300 490 149 295 90

14 1.62 620 189 310 94 185 56

16 1.29 390 119 195 59 115 35

18 1.02 245 75 120 37 70 21

20 0.81 150 46 75 23 45 14

22 0.64 95 29 45 14 25 8

(30 W)

feet meters feet meters feet meters

Domes with

heater/blower

(60 W)

HD domes with

heater/blower

(100 W)

Legend IP

Installation Manual

System planning

Before you install and program your surveillance equipment, make sure that you have planned a system that will meet your needs. You need to balance the various network issues that affect the compression and transmission of video to get the video quality, transmission speed, and storage capacity that you need your system to deliver. Consider each of the following related issues.

If you have questions that this section does not answer, GE Security has system design engineers available to help you design your system. Contact your dealer, sales representative, or GE Security at www.gesecurity.com.

Digital video networks

Network topologies can be quite different between the design of a single building with a high-speed network and the design for a number of satellite locations being managed by a central location. If you are connecting remote offices to each other or to a central office, you must consider the network throughput, latency, and bandwidth when defining the speed and capacity of a network. Bandwidth is the physical component that is most easily controlled.

• Throughput is the amount of data that can be transmitted over a network connection in a fixed amount of time, which is usually expressed as bits per second (bps) for digital devices and as cycles per second (Hz) for analog devices. The higher the throughput, the faster the transmission speed will be.

• Latency is the a

lower the latency, the faster the transmission speed will be.

• Bandwidth is the actual capacity of a network cable. The higher the bandwidth, the faster the transmission speed will be.

mount of time it takes a packet to travel from a source to a destination. The

Bandwidth

First, determine what your video payload (amount of video data, not operational data) is likely to be, then determine how fast you need your video to transmit through the network. After you have considered such issues as resolution (Video resolution standards on page 15), data rate (Video compression standards and data

rates on page 15), throughput, and latency, you can determine what capacity you need your network cable to

be. Real-time digital video generally requires the bandwidth found on high-speed (gigabit-per-second) LAN networks for reasonably high resolution, bitrate, or channel count.

Table 5 shows a range of sample bandwidths. For help analyzing your system, contact GE Security System Design or Technical Support.

Table 5. Sample bandwidth requirements for 1 to 48 high-quality, MPEG-4 video streams

Video resolution

standard

D1 30 2.42 9.68 19.36 38.72 58.08 77.44 116.16

D1 15 1.27 5.09 10.18 20.36 30.54 40.71 61.07

2CIF 15 0.70 2.72 5.44 10.88 16.32 21.76 32.64

fps (frames per

second)

Bandwidth by number of streams in Mbps (megabits per second)

1 4 8 16 24 32 48

Chapter 1

Introduction

Needed network switch features

Network switches have many associated features, but only a few affect the transmission of digital video and need to be considered when designing a system. Those few are port speed, switching capacity, multicast protocol, and IGMP snooping.

• Port speed is the data transmission rate of an input or output channel. Switches provide ports ranging from Base-T with RJ-45 connectors for CAT-5/5E/6 cabling to fiber optic interconnects with SFP module connectors for fiber optic cabling. Base-T ports are more common and typically less costly than fiber optic ports. Copper gigabit Ethernet cable is typically acceptable for most cable runs. Fiber optic cable, however, may be needed when signal integrity over long high-speed cable runs is an issue.

• Switching capacity is the bandwidth (transmission capacity) of the switch as opposed to the bandwidth of the network cable. The higher the bandwidth, the faster the transmission speed will be.

Data packets may be lost, however, if network traffic between the switch’s ports reaches the switch’s bandwidth. It is recommended that each port have a switch capacity of at least 10 Mbps each.

• Multicast protocol is a one-to-many transmission format. With multicast protocols, data is sent to multiple recipients (that are specified) at the same time. This one-to-many format is similar to broadcasting, except that in broadcasting the data is sent to everyone. Because multicasting sends data once from a source through distributed pathways to the recipients, you can send larger volumes of data using less bandwidth. Unicast systems send data in its entirety, as many times as there are recipients.

• IGMP snooping is a protocol used to manage membership in multicast groups. IGMP stands for Internet Group Management Protocol. Multicast groups are used to replicate digital video to many destinations from a single source without requiring retransmission from the source. IGMP snooping is a special optional feature on most managed switches, as well as many higher-end unmanaged switches that monitor traffic for IGMP messages and use the contents to send multicast packets to certain ports. When IGMP is available, it generally must be turned on.

Qualified network switches

Since the network switch is a critical point of failure for a digital video network, we recommend that you use the highest quality switch you can. High-end switch manufacturers include Cisco, Nortel, and HP. The switch you use must support multicast protocols and must provide IGMP snooping.

Be aware that you may have to enable the IGMP snooping feature. Many switches are shipped with this feature turned off by default. Refer to the switch’s documentation. If you do not turn on the IGMP snooping feature before you use the switch, system errors may occur. Such errors can range from the entire system not working to severe performance and packet errors as more devices are added to the system.

When evaluating switches, make sure that you verify all of the interdependencies and constraints that can be expected with varying operating modes. Be aware that not all switch manufacturers publish complete specifications and that you may have to discuss details with the manufacturer before making a purchase.

GE has qualified several D-link and Nortel switches as compatible with their IP products. These switches need to have IGMP snooping turned on before they will operate properly. Refer to the switch’s documentation. You

Legend IP

Installation Manual

can expect many switches to turn on this feature by using a serial cable to configure the IP address of the builtin management interface, then accessing that interface and using a web browser to change the settings.

Table 6. GE qualified IP-compatible network switches

Cisco

D-Link

Model

10/100 Mbps ports

10/100/1000 Mbps ports

Internal switching capacity (Gbps)

IGMP snoopingYesYesYes---YesYes

Price level Entry-level Entry-level Entry-level Entry-level Entry-level Entry-level High-end High-end

DES-3526

24480 2448242448

222422- 22

8.813.648---1616

D-Link DES-3550

D-Link DGS-3024

WS-C296024TT-L

Cisco WS-C296048TT-L

Cisco WS-2970G24T

Nortel 425-24T

Nortel 425-48T

Edge networks and network address translation

Centralized networks can be configured with periphery networks and a core network. An edge network is one of the periphery networks that is located on the periphery of a centralized network and feeds data to the core network, which is the single hub of the overall centralized network.

One issue that is becoming more prevalent with edge networks is the use of NAT (Network Address Translation) to allow multiple network devices on a private, centralized network to share a single public IP address. Routers, firewalls, and computers can be NAT-enabled to convert their private internal network IP addresses to and from one or more public IP addresses for the Internet. Although NATs can increase network security by keeping internal addresses hidden from the outside world, they should be used in conjunction with appropriate firewalls to maintain that security.

Only use NAT devices that provide the ability to configure port forwarding. Port forwarding tells the NAT device to forward incoming traffic from a specific port number on the public IP to a specified device on the private internal network.

Chapter 1

Introduction

Video resolution and compression standards

Video resolution and compression standards affect video quality, file size, and storage requirements. Table 7 and Table 8 outline the video and compression standards that are available with Legend IP and SymSuite products. Program your system with the standards that will best meet your overall surveillance needs.

Video resolution standards

The NTSC and PAL video signal standards (Table 7) have the same data transmission rates at the same resolutions. NTSC’s higher frame rate is offset by PAL’s higher vertical resolution. Briefly, analog video signals are interlaced, meaning each picture consists of two fields of half-pictures. NTSC video consists of 60 half-pictures per second, while PAL video consists of 50 half-pictures per second. This translates to 30 fps (frames per second) for NTSC and 25 fps for PAL in terms of noninterlaced (or progressive scan) digital video.

Table 7. Video resolution standards available with Legend IP domes and SymSuite products

Video resolution

standard NTSC (60 Hz) PAL (50 Hz)

D1 720 x 480 720 x 576 XX

4CIF 704 x 480 704 x 576

2CIF 704 x 240 704 x 288 XX

CIF 360 x 240 360 x 288 XX

QCIF 180 x 120 180 x 144

QQCIF 88 x 60 88 x 72

Supported by Legend IP

domes

Supported by SymSuite

products

Video compression standards and data rates

When considering the overall data rate of how fast the video travels through your surveillance system, you need to consider the speed of the chosen video resolution standard and the speed of your network connection (Table 8). For instance, if you choose to use the CIF video resolution standard, which transmits at an uncompressed data rate of 61 Mbps (Megabits per second), your network connection needs to be at least an OC3 line, because the T3 line only transmits up to a data rate of 45 Mbps. For details about digital video compression standards, such as MPEG-4 and Wavelet, refer to the Compression standards section of the SymSecure System Guide (1055580).

Table 8. Comparison between video and network data rates

Video resolution

standard

D1 249 Dial-up 0.04

4CIF 244 Cable modem upchannel 0.25

2CIF 122 DSL 0.50

CIF 61 T1 line 1.54

QCIF 16 T3 line 45.00

QQCIF 4 OC3 line 155.00

uncompressed data rate (Mbps)

Video speed as

Network speed as

Network connection

OC12 line 622.00

OC48 line 2560.00

OC192 line 9830.40

transmission data rate (Mbps)

Legend IP

Installation Manual

Storage requirements and options

Your storage requirements and options are based on what storage capacity is required to maintain the duration of video that is recorded at the video resolution, fps, and data rate you require to meet your surveillance needs. First, determine what video resolution, fps, data rate, and duration will meet your surveillance requirements. Second, determine what storage options will maintain that capacity of recorded video.

GE provides two digital video storage options: SymDec and SymSecure. SymDec devices can store a limited amount a video directly from one external IP dome and/or encoded from several analog cameras. SymSecure NVR archivers can be attached to RAID or NAS devices for large-scale centralized storage.

If you are using a SymSecure NVR archiver to archive your recorded video, refer to the Storage size section of the SymSecure System Guide (1055580). If you are using other video storage equipment, contact GE Security System Design or Technical Support for assistance in estimating storage requirements and choosing appropriate storage options.

Chapter 1

Introduction

Networking IP domes

Networking your IP domes requires a compatible network. The following sections discuss the capabilities required by the customer-supplied components of the IP network and the capabilities that Legend IP brings to the IP network. For a diagram of a typical system configuration, see Figure 1 on page 4, which shows the placement of the required customer-supplied IP components.

Network compatibility

The network interface of the Legend IP domes offers flexibility by being compatible with 10/100/Base-T Ethernet networks and supporting the TCP/IP set of communication protocols. The network interface will also support static and dynamic IP addressing. Dynamic addressing will require a DHCP server that can assign and monitor IP addresses for the domes connected to the network. The network interface is also responsible for transmitting the MPEG-4 encoded digital video streams, control commands, and alarm information to/from the video recorders and managing software.

IP addressing

You can use either static or dynamic IP addressing for your domes. If using static addressing, you can specify the dome’s IP address, the network’s subnet address, the default gateway address, and the DNS address. If using dynamic addressing, you can use the DHCP client protocol to receive the IP addresses from a DHCP server. When you are using dynamic addressing, the IP addresses are not shown on the setup menus, but are available on the diagnostic menus.

Performance monitoring

The dome has an integrated self-monitoring software that periodically verifies the dome’s performance. This self-monitoring software can be programmed to poll the dome manually or at user-defined intervals to retrieve status information. It can also synchronize the time for networked domes.

Alarm management

There are eight built-in alarm inputs in the housings of the Legend IP domes to use as internal alarm triggers. Changes of alarm status are sent through the network interface to specified IP addresses (Recipient e-mail

addresses on page 17) or monitoring software. You can program the duration, resolution, and fps of video clips

to be captured before and/or after a triggered alarm. For details about alarm management, see the Legend IP User Manual (1055713).

Recipient e-mail addresses

You can use e-mail for alarm and event notifications. Events can include mechanical and electrical equipment issues with the camera, motors, or data communication. Each dome can be programmed with up to 10 recipient e-mail addresses. When an alarm or event is triggered, an e-mail is sent to each recipient on the list that is assigned to receive e-mail notification.

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