GE Security Digia, Digia DIGI-4 Installation Manual

Digia

Installation Manual

USB/ARCH SEQ

RECORD SETUP ESC

REW

F/REW PLAY/PAUSE F/ADV

FF

Copyright Copyright © 2005, GESecurity Inc. All rights reserved.

This document may not be copied or otherwise reproduced, in whole or in part,
except as specifically permitted under US and international copyright law,
without the prior written consent from GE.

Document number/revision: 1052092D (June 2005).

Disclaimer THE INFORMATION IN THIS DOCUMENT IS SUBJECT TO CHANGE WITHOUT

Trademarks
and patents

Intended use Use this product only for the purpose it was designed for; refer to the data sheet

compliance

Regulatory

NOTICE. GE ASSUMES NO RESPONSIBILITY FOR INACCURACIES OR OMISSIONS
AND SPECIFICALLY DISCLAIMS ANY LIABILITIES, LOSSES, OR RISKS, PERSONAL OR
OTHERWISE, INCURRED AS A CONSEQUENCE, DIRECTLY OR INDIRECTLY, OF THE
USE OR APPLICATION OF ANY OF THE CONTENTS OF THIS DOCUMENT. FOR THE
LATEST DOCUMENTATION, CONTACT YOUR LOCAL SUPPLIER OR VISIT US ONLINE
AT WWW.GESECURITY.COM.

This publication may contain exa mples of screen captures and reports used in
daily operations. Examples may include fictitious names of individuals and
companies. Any similarity to names and addresses of actual businesses or
persons is entirely coincidental.

GE and the GE monogram are registered trademarks of General Electric.
Digia product and logo are registered trademarks of GE Security.

Other trade names used in this document may be trademarks or registered
trademarks of the manufacturers or vendors of the respective products.

and user documentation. For the latest product information, contact your local
supplier or visit us online at www.gesecurity.com.

FCC

This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to par t 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment gener­ates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful interfer­ence to radio communications.

You are cautioned that any changes or modifications not expressly approved
by the party responsible for compliance could void the user's authority to
operate the equipment.

Contents

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Conventions used in this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Safety terms and symbols. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Operation panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Rear panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Setting up the DVR. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Setup menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Live menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Record menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

System menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Network menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Network types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Storage menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Save setup menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

iii

Local mode applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Live window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Search window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Play mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Network client. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Bi directional audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Archiving to USB storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Capturing images or video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

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Transferring images or video to USB . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Upgrading firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Upgrading through USB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Upgrading through LAN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Contacting technical support . . . . . . . . . . . . . . . . . . . . . . . . . .40

Online publication library. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Preface

This is the GE Digia Installation Manual for model DIGI-4. This
document includes an overview of the product and detailed
instructions explaining:

• how to make connections; and

• how to operate functions.

There is also information describing how to contact technical
support if you have questions or concerns.

To use this document effectively, you should have the following
minimum qualifications:

• a basic knowledge of CCTV systems and components;
and

• a basic knowledge of electrical wiring and low-voltage
electrical connections.

Read these instructions and all ancillary documentation entirely
before

installing or operating this product. The most current
versions of this and related documentation may be found on our
website. Refer to Online publication library on page 8 for
instructions on accessing our online publication library.

1

Note: A qualified service person, complying with all applicable codes,

should perform all required hardware installation.

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Conventions used in this manual

The following conventions are used in this document:

Bold Menu items and buttons.

Italic Emphasis of an instruction or point; special terms.

File names, path names, windows, panes, tabs,
fields, variables, and other GUI elements.

Titles of books and various documents.

Blue italic (Electronic version.) Hyperlinks to cross-re ferences,

related topics, and URL addresses.

Monospace Text that displays on the computer screen.

Programming or coding sequences.

Safety terms and symbols

These terms may appear in this manual:

CAUTION: Cautions identify conditions or practices that may

result in damage to the equipment or other property.

WARNING: Warnings identify conditions or practices that could

result in equipment damage or serious personal injury.

Overview

The Digia is an MPEG-4-based, 4-channel triplex DVR with
audio. It can simultaneously record and play video, and it allows
you to monitor the system over a network. There are four user­programmable motion regions for each channel for detection and
alarm. It also has a powerful PC program used for live monitoring
and recording over the network.

WARNING: Digia uses a lithium battery. If this battery is

replaced with the wrong type, there is a risk of
explosion. Dispose of or recycle used lithium
batteries according to your local governmental
standards.

Operation panel

3

The following information will help you operate the front panel
controls.

Figure 1. Front panel

POWER RECORD HDD ALARM NETWORK

USB/ARCH SEQ RECORD SETUP ESC

REW F/REW PLAY/PAUSE F/ADV FF

1

SEL/

2

4

3

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The indicator lights are described in Table 1.

Table 1. Indication lamps

Name Description

Power Lights up when the power is on.
Record Lights up when the system is recording.
HDD Lights up when the system is accessing the HDD.
Alarm Lights up when the system detects an alarm

caused by a sensor or motion.

Network Lights up when a user has connected to the

system through the network.

The front panel buttons are described in

Table 2. Front panel buttons

Button Description

USB/ARCH Press to enter capture menu.
SEQ Press to start sequencing cameras automatically

in full-screen mode.
RECORD Press to start and stop manual recording.
SETUP Press to start the setup menu.
ESC Press to go to the previous menu screen or to exit

the menu.
REW Press to rewind the footage at 1x, 2x, and 4x

speeds. In Live mode, press to view the log data.
F/REW Press to back up video footage in 60-second

increments.
PLAY/PAUSE Press to play or pause recorded video, or to

launch the search menu.

Table 2. Front panel buttons (continued)

Button Description

F/ADV Press to advance the video footage in 60-second

increments.
FF Press to fast forward the footage at 1x, 2x, and 4x

speeds. In Live mode, p r ess to view the ar c hive list.
UP Press to move up in a menu. Also used to select

channel 1 or input the number 1.
RIGHT Press to move right in a menu, or increase a value

in a menu item. Also used to select channel 2 or

input the number 2.
DOWN Press to move down in a menu. Also used to select

channel 3 or input the number 3.
LEFT Press to move left in a menu, or decrease a value

in a menu item. Also used to select channel 4 or

input the number 4.

5

SEL Switch between full-screen and quad-view. Also

used to select values in menus.

There is also a USB port on the front panel. This USB port is used
to archive footage onto a USB storage device. For more
information on how to archive to a USB device, see Archiving to

USB storage on page 30.

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Rear panel

Refer to Figure 2 and Table 3 to connect the appropriate devices.

Figure 2. Rear panel

LAN for
connection to
the Digia Client

CCTV monitor

D LL

E

e
om

r
h
ltic
u

90 M
78

D LL

E

RS-232 for
future use

Line in

D LL

E

me

7890 Multichro

VGA monitor

PAL and VGA
switches

To 12 VDC
power supply

Line

Four cameras

out

Four sensor inputs

Alarm output

Table 3. Rear panel connections

Connection Purpose

Video in Four BNC connectors for video input.
Line in One connection for audio input.
Line out One connection for audio output.
Video out One connection for video output.
VGA One connection to use a VGA monitor.
RS-232C For future use.

Table 3. Rear panel connections (continued)

Connection Purpose

Sensor in Four connections for sensor input. Normally open

or normally closed can be selected as the sensor.

Alarm out One connection for alarm output. Provides simple

on/off switching with a relay (0.5 A, 125V)
LAN One RJ45 connection for LAN connectivity.
DC 12V One connection for 12 VDC power input cable,

provided.

Switches

PAL Set to ON when video is PAL.
VGA Set to ON when using a VGA monitor.

CAUTION: Before disconnecting pow er from the Digia, make sure

to stop any operations that access the hard drive, su ch
as recording or playing back video.

7

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Setting up the DVR

The following sections detail the initial setup of the DVR.

Setup menu

When you press the Setup button, the DVR will ask you for a
password before taking you to the Setup menu (Figure 3). The
default password is 1111, which can be entered by pressing the
Up button four times. We recommend you protect the system by
assigning a new password. For more information on how to set a
new password refer to System menu on page 15.

Figure 3. Setup menu

Live menu

The first submenu is the Live menu (Figure 4). Navigate through
the menu items by pressing the Up and Down buttons. You can
change the value of a menu item by pressing the Left and Right
buttons.

Table 4. Live menu options

Item Description

OSD Enable or disable the onscreen display.
Sequence Enable or disable the sequential display of video

channels in full screen mode.
Seq-dwell time Dwell time for each channel displayed in

sequence.
Screen cropping Enable or disable cropping to make the display fit

into the screen.
Event beep Enable or disable a beep when an event occurs.

9

OSD contrast Set the visibility of the onscreen display.
Channel Select the channel to apply the following settings

to. Can display a name of up to 12 characters.
Display Enable or disable display of the video channel in

live display mode.
Seq list Enable or disable the specified channel to be

included in sequence mode.
Brightness Change the brightness value for the specified

channel.
Contrast Change the contrast value for the specified

channel.
Hue Change the hue value for the specified channel.

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Table 4. Live menu options (continued)

Item Description

Saturation Change the saturation value for the specified

Figure 4. Live menu

channel.

Record menu

The second submenu is the Record menu (Figure 5 on page 12).
Navigate through the menu items by pressing the Up and Down
buttons. You can change the value of a menu item by pressing the
Left and Right buttons.

Table 5. Record menu options

Item Description

Resolution Set resolution to either full or quad.
Channel Select the channel to apply the following settings

to.
Frame rate Set the frame rate for the specified channel. The

sum of the frame rates from each channel cannot

exceed maximum frame rates for quad (120 fps

for NTSC, 100 fps for PAL) or full (30 fps for NTSC,

25 fps for PAL).
Quality Select the recording quality for the channel from

normal, high, or super.

11

Recording Assign the method of recording for each channel.

Choose from disable, continuous, by motion, by

sensor, or by schedule.
Motion zone Select full zone or partial zone.
Motion sensitivity Set the motion sensitivity for the specified

channel.
Sensor type Set the type of sensor for the specified channel

from none, N/O (normally open), and N/C

(normally closed)).
Pre record Enable or di sable preevent recording. The default

time is 5 seconds.

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Table 5. Record menu options (continued)

Item Description

Post event record Set the amount of time to record after an event

Alarm Enable or disable alarm generation for the

Alarm duration Set alarm duration for the specified channel.
Audio Enable or di sable audio for channel 1.
Schedule Set a recording schedule.

Figure 5. Record menu

has occurred.

specified channel. When an alarm is generated, it

activates an alarm device conne cted to the

output.

Motion zones

By selecting Partial Zone in the Motion menu, you can set
motion zones (Figure 6). Move around each rectangular zone
using the four direction buttons and press the SEL button to

include the region as part of the motion sensing zone. The blocks
will change color to indicate that they are part of the motion
sensing zone.

Figure 6. Motion zone screen

13

Recording schedule

If you select Schedule from the Record menu, you will be able to
set up a recording schedule (Figure 7). Use the buttons in Table 6
to navigate and set the appropriate type of recording.

When the cursor has selected All and a type of recording is
selected, it will apply that type of recording to all channels at all
times. You can apply a type of recording to all channels at a
specific time by selecting the slot in the row next to All,
corresponding to the time of day, where each slot represents one
hour on a 24-hour clock. You can also apply a type of recording
to a specific channel for a specific time or range of time by

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selecting a point in the row next to the channel, under the time of
day you wish to apply it to.

Table 6. Schedule recording buttons

Button Function

REW Set continuous recording mode (indicated by a “C”

onscreen).
F/REW Clear any existing recording more.
PLAY/PAUSE Enable motion detection triggered record ing

(indicated by an “M” onscreen).
FF Enable sensor triggered recording (indicat ed by

an “S” onscreen).
Up Move up in menu item.
Right Move right in menu item.
Down Move down in menu item.
Left Move left in menu item.
ESC Exit from scheduling mode.

Figure 7. Recording schedule

System menu

The third submenu is the System menu (Figure 8). Navigate
through the menu items by pressing the Up and Down buttons.
You can change the value of a menu item by pressing the Left
and Right buttons.

15

Table 7. System menu options

Item Description

DVR ID Th e name of th e system. Pr ess the SEL button and

move through the position for each character by

pressing the Left and Right buttons. The Up and

Down buttons are used to change the character

for each location. Press the ESC button to exit.
Description Press SEL to see system information.
Load default Choose Off or On. If selecting On, press the SEL

button to load defaults.

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Table 7. System menu options (continued)

Item Description

Admin password Set the password for the administrator. Once this

Network password Set the password for the network client. Once this

Date format Select how to display the time and date.
Set date & time Set the present date and time.

Figure 8. System menu

menu is selected, the DVR will ask you for the

current password, and then a new password. Use

the Up key for 1, Right for 2, Down for 3, and Left

for 4.

menu is selected, the DVR will ask you for the

current password and then a new password. Use

the Up key for 1, Right for 2, Down for 3, and Left

for 4.

Network menu

The fourth submenu is the Network menu (Figure 9).You can
input network parameters on this screen. These parameters are
used for remote clients who are connected to the DVR over the
network.

Table 8. Network menu options

Item Description

Port RTSP (Real Time Streaming Protocol) port number
Client access Enable or disable network client access.
Bandwidth saving Enable or disable only keyframe tra nsmission. This

feature is useful when network bandwidth is not

enough for live video streaming.
Network type Type of network connection (LAN, DHCP, or ADSL).

17

Figure 9. Network menu

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Port

When one or more Digias, are connected through an IP sharing
device to a larger network, and you want to access each unit from
outside the local area network, each device needs to have a
unique RTSP (Real Time Streaming Protocol) port number. You
must also configure your IP sharing device for port forwarding,
so that each port, when accessed on the IP sharing device, will
forward to the appropriate Digia. This port number is listed next
to the Port menu option in the Network menu. If you only plan
to access the units from within the same local area network, the
RTSP port does not have to be changed.

To access the Digia unit, you must know the following
information:

When accessing from inside the
same local area network

IP address of the Digia IP address of the IP sharing device
RTSP port RTSP port
Username Username
Password Password

1. Make sure that port forwarding has been enabled on the IP sharing device
and that the port number is set to be forwarded by the IP sharing device to
the Digia unit. See your IP sharing device documentation or your system ad­ministrator for more information.

When accessing from outside the
local area network

1

In either case, put the information in the appropriate fields in the
Digia client camera assignment window. For more information
on the Digia client, see the Digia Client User Manual.

Network types

There are three network types, LAN, DHCP, and ADSL. Each
type requires different settings.

LAN

T o use the LAN option when connecting your Digia to a network,
the following information is required. If you do not have this
information, see your network administrator.

Table 9. LAN

Item Description

IP The fixed IP address of the Digia.
Gateway The IP address of the gateway.
Subnet mask The subnet mask for the LAN.

19

DHCP

To use the DHCP option when connecting your Digia to a
network, select this option. An IP address is automatically
assigned by the DHCP server, which assigns IP addresses and
other parameters to new devices automatically. To see what your
IP address is, you can find it by selecting Description from the
System menu.

If your network connection doesn’t allow additional IP addresses,
you will need to use an IP sharing device. In this case, select
LAN as the Network Type. You will also need to configure your
IP sharing device for port forwarding to allow for a network
connection. For more information on port forwarding, see the
documentation for your IP sharing device, or your network
administrator.

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ADSL

To use the ADSL option when connecting your Digia to a
network, the following information is required. If you do not have
this information, see your network administrator.

Table 10.

Item Description

ID The user ID for your ADSL connection.
Password The password for your ADSL connection.

Your ADSL connection must have an RJ45 connector output to
connect to the Digia.

If you want to share your connection with other devices, you will
need to use an IP sharing device. In this case, select LAN as the
Network Type. You will also need to configure your IP sharing
device for port forwarding to allow for a network connection. For
more information on port forwarding, see the documentation for
your IP sharing device, or your network administrator.

Storage menu

The fifth submenu is the Storage menu (Figure 10).You can
choose storage settings in this menu.

Table 11. Storage menu

Item Description

Overwrite Overwrites existing material when hard drive is

full.

Format Formats hard drive.

Figure 10. Storage menu

21

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Save setup menu

The sixth submenu is the Save Setup menu (Figure 11). Not all
settings are automatically saved. Select the Save Setup menu and
choose Yes to preserve the values you selected.

Figure 11. Save setup menu

Local mode applications

Live mode features the following windows:

•Live

• Search

•Play

•Setup

•Record

Live window

In live video mode, the cameras are displayed. Figure 12
indicates the layout of the live screen.

Figure 12. Live window

23

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Various indicators showing the status of the DVR are shown as
OSD symbols. Refer to Table 12 for the meanings of the
indicators.

Table 12. OSD symbols

Symbol Meaning

Continuous recording in progress.

Manual recording in progress.

Sensor alarm recording in progress.

Motion alarm recording in progress.

Alarm indicator. When there is an alarm in the
video channel, this icon is bright red.

Indicates that an alarm output is activated.

Indicates that a network client is connected to the
DVR.

Indicates that the sequencing mode has been
enabled.

Table 13. Buttons in live video mode

Button Description

SETUP Launch the setup menu.

Table 13. Buttons in live video mode (continued)

Button Description

SEQ Enable or disable the automatic sequential display

of channels in full screen or automatic sequencing
of highlighted channels in quad display mode.
Audio is heard from the highlighted channel in

quad mode when audio is enabled.
PLAY/P AUSE Launch the search wi n d ow.
Direction arrows Select a channel to be displayed in full screen

mode.
SEL Switch between full scre en and qua d display

mode.
ESC No action.
RECORD Perform continuous recording for all channels. A

password is needed t o start recordi ng.

25

Search window

Press Play/Pause while in live video mode to enter the search
window. You will need to enter a password to proceed. The ESC
button will return you to the live screen.

To search for an event, do the following:

1. Select the date of the video you wish to begin searching.

Use the Left and Right buttons to navigate through the
year, month, day, and hour. Use the Up and Down
buttons to change the values.

2. Once you have selected the date, press the SEL button to

move to the channel selector.

3. Use the Left and Right buttons to change the channel
selection from All to any of the four available channels.

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Figure 13. Search list

4. Once you have selected the channel, press the SEL
button to move to the Type selector.

5. Use the Left and Right buttons to change the type of
recording to All, Motion, Sensor, Manual, or
Continuous.

6. Once you have selected the type of recording to search
for, press the SEL button to produce a list of instances
that fit your search criteria (Figure 13 on page 26).

Note: At any point in this process, you can pr ess the ESC button

to exit the screen.

7. Use the Up and Down buttons to scroll through the
onscreen listings.

8. Use the Left and Right buttons to display events that
happened previous to or after your current selection.

9. Once you have selected the event you wish to view, press
the Play/Pause button to play the selected video.

Note: While you are replaying a recorded event, you are

considered to be in play mode. For more information, see

Play mode on page 27.

Play mode

During playback of a recorded event, the mode changes from
search to play. While in play mode, you can return to your search
list by pressing the ESC button. Playback starts in quad mode
with channel 1 highlighted. If you have audio enabled, you will
hear audio from the highlighted channel only.

Table 14. Play mode buttons

Button Description

ESC Return to the previous menu screen, search list, or

exit menu.

27

REW Press to rewind the footage at 1x, 2x, and 4x

speeds.

F/REW Press to back up video footage in 60-second

increments.

PLAY/PAUSE Press to play or pause recorded video, or to

launch the search menu.

F/ADV Press to advance the video footage in 60-second

increments.

FF Press to fast forward the footage at 1x, 2x, and 4x

speeds.
Up Highlight channel 1.
Right Highlight channel 2.

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Table 14. Play mode buttons (continued)

Button Description

Down Highlight channel 3.
Left Highlight channel 4.
SEL Switch view between quad mode and full screen

USB/ARCH Press to launch archiving function.

mode displaying highlighted channel.

Network client

Digia provides a live remote monitoring feature. For remote
monitoring, users of Digia are required to install and run a Digia
client program on a PC (Figure 14). A LAN connection using the
RJ45 connection on the back is required for a remote connection.

Figure 14. Digia client

29

When the Digia is not recording, the Digia client monitors video
at 1 frame per second. When the Digia is recording, the Digia
client monitors video at the established recording rate.

Bi directional audio

The Digia client allows for bi directional audio between the client
and the Digia unit. On the PC, to use bi directional audio, you
will need a sound card capable of handling a microphone and
speakers. On the Digia side, you will need to connect a
microphone to the audio in connection, and a pair of amplified
speakers to the audio out connection.

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Archiving to USB storage

To archive a still image or video to a USB storage device, you
must first capture a still image or video to the hard drive.

Capturing images or video

Still images can be captured and stored into the hard drive in live
mode or while playing back recorded video. In live mode, press
the USB/ARCH button to capture and store the still image. When
you press the USB/ARCH button, you must use the Left and
Right buttons to highlight Yes and press the SEL button
(Figure 15).

Figure 15. Archive

The still image will be stored on the hard drive and can be
transferred to USB storage later.

In playback mode, press the USB/ARCH button to display the
Archive menu. Choose between storing a still image or video. If
you select still image, the image will be stored on the hard drive.

If you select video, set the amount of time in seconds you want to
store (Figure 16 on page 31) and the video will be stored
temporarily for transfer to a USB storage device.

Figure 16. Video duration

31

CAUTION: It is important that you transfer the video soon after

capturing it before the video content is wiped out.

Transferring images or video to USB

To transfer your stored images or video to a USB storage device
do the following:

CAUTION: If the Digia is connected to a network, you need to

disable network client access by setting the Client
Access parameter to Off in the Network menu. Once
you are finished archiving, you can set the Client
Access parameter to On again.

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Connect a USB storage device. Then, in live mode, press the FF
button. This will bring up the archive screen (Figure 17 on
page 32) that will allow you to specify a date and time to search
for stored images or video.

Figure 17. Archive menu

After you set the time and date to search, press the SEL button to
retrieve a list of archived images or video (Figure 18 on page 33).

Figure 18. List

Select one of the files in the list using the Up and Down buttons,
and then press the SEL button to display the image or first frame
of the video. Press the USB/ARCH button to start the transfer
process. Select Yes to start the transfer. The Digia will check for
a USB device. If one is not present, the Digia will display Check
fail and quit the transfer. If one is present, the transfer will start.
Depending on the file size, the process may take a few minutes.

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If there is not enough space on the USB device, the Digia will
display an error message and quit the transfer process. Disconnect
the USB device from the Digia and either connect a USB device
with adequate space, or delete files from the USB storage device
to make adequate space and try the transfer again.

In the case of video, the file will be in AVI format, and the DivX
codec is required for proper playback in a media player. The
DivX codec can be downloaded from:

http://www.divx.com/divx/download/

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USB tips

Improper handling of the USB storage device can cause
problems:

• When connecting the USB device, make sure to plug the
device in smoothly.

• Before archiving, make sure there is adequate space on
the USB device for the transfer.

• Once the USB device is plugged in, wait at least five
seconds before removing the device.

CAUTION: Do not unplug the USB device during a data transfer.

This can cause the files being transferred to become
corrupted, and may result in data loss.

Upgrading firmware

Digia is designed to be upgradable through firmware updates. To
upgrade the firmware, the Digia must be in engineering mode.

CAUTION: Upgrade procedures may change between releases of

firmware updates. Refer to the release notes included
with each firmware update before proceeding with the
upgrade process.

To start engineering mode, do the following:

1. Press the Setup button and enter the admin password
(default is 1111).

2. Go to the System menu and select the Admin password
menu item.

3. Enter the password as 12341234, and press the SEL
button.

35

Note: To exit engineering mode, regardless if you’ve upgraded or not,

select Boot Application.

When in engineering mode (Figure 19 on page 36), you can
select the method to use when upgrading. The two methods
available are a USB Upgrade and Network Upgrade.

Note: There are menu items described as t e st modes. These tests are

used for manufacturing purposes only.

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Figure 19. Engineering mode

Upgrading through USB

To upgrade the firmware through a USB connection, do the
following:

CAUTION: Upgrade procedures may change between releases of

firmware updates. Refer to the release notes included
with each firmware update before proceeding with the
upgrade process.

1. Create a directory under the root directory of the USB
device called upgrade.

2. Copy the updated firmware (*.bin) to the directory you
just created and rename the file app.bin. To obtain the
updated firmware, contact technical support.

3. Connect the USB device to the USB port on the front of
the Digia.

4. Select USB upgrade in engineering mode.

5. Press the SEL button to start the upgrade.

6. Once finished, the system will restart. Choose Boot
Application from the engineering menu to restart the
Digia with the new firmware (Figure 20) in normal
mode.

Figure 20. USB upgrading

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Upgrading through LAN

To upgrade the firmware through the LAN connection, do the
following:

CAUTION: Refer to the upgrade package release notes for any

updates or changes to this upgrade procedure.

1. Download the upgrade package onto your PC. To obtain
the upgraded firmware, contact Technical Support.

2. Unzip the upgrade package to a directory.

3. Make sure that your PC and the Digia are both connected
to the same LAN.

4. Select Network Upgrade in engineering mode.

5. On your PC, open the command console by selecting
Start | Run, and typing CMD. Then click OK.

6. In the command console, go to the directory where you
unzipped the upgrade package by typing CD\temp, where
temp is the directory the files are located.

7. At the command line, type the following:

ntmon <IP_address>

...where <IP address> is the IP address of the
Digia set in the Network menu. Once you enter this
command, the system will respond with:

Connecting [<IP Address>]
Connected to [<IP Address>)]
Welcome to TM Monitor Program

8. At the command line, type the following:

up <app.bin>

...to upgrade the firmware, where <app.bin> is the
name of the upgrade file. Refer to the release notes
with each upgrade for the name of the firmware file.
The PC will show the bytes sent to the Digia. When
the upgrade is finished, the Digia will display a
message.

9. Once the upgrade is finished, choose Boot Application
from the engineering mode menu to restart the Digia with
the new firmware.

Note: More detailed procedures or changes to the procedure will be

detailed in the release notes for each upgrade package. Refer to
the release notes before starting the upgrade.

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Contacting technical support

For assistance installing, operating, maintaining, and
troubleshooting this product, refer to this document and any other
documentation provided. If you still have questions, you may
contact technical support during normal business hours (Monday
through Friday, excluding holidays, between 6 a.m. and 5 p.m.
Pacific Time).

Table 15. Sales and support contact information

Sales Technical support

Phone:

E-mail
Fax

Note: Be ready at the equipment before calling for technical support.

Toll-free: 888.GESECURity (888.437.3287 in the US, including

Alaska and Hawaii; Puerto Rico; Canada).
Outside the toll-free area: 503.885.5700.

[e-mail] [e-mail]

800.483.2495 541.752.9096 (24 hours/day)

Online publication library

Another great resource for assistance with your GE product is our
online publication library, available to all of our customers. To
access the library, go to our website at the following location:

http://www.gesecurity.com

In the Tools area at the top, click the Publication Library link.
After you register and log on, you may search through our online
library for the documentation you need.

1. Many GE documents are provided as PDFs. To read these documents,
you will need Adobe Acrobat Reader, which can be downloaded free
from Adobe’s website at www.adobe.com.

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