This document may not be copied in whole or in part or otherwise reproduced without prior
written consent from GE Security except where specifically permitted under US and
international copyright law.
DisclaimerThe information in this document is subject to change without notice. GE Security
(“GE Security”) assumes no responsibility for inaccuracies or omissions and specifically
disclaims any liabilities, losses, or risks, personal or otherwise, incurred as a consequence,
directly or indirectly, of the use or application of any of the contents of this document. For the
latest documentation, contact your local supplier or visit us online at www.gesecurity.com.
This publication may contain examples of screen captures and reports used in daily operations.
Examples may include fictitious names of individuals and companies. Any similarity to names
and addresses of actual businesses or persons is entirely coincidental.
Trademarks and patentsGE and the GE monogram are registered trademarks of General Electric Company.
Digia product and logo are trademarks of GE Security.
Other trade names used in this document may be trademarks or registered trademarks of the
manufacturers or vendors of the respective products.
Inc.
Software license agreementImportant: This end-user license agreement (“Agreement”) is a legal agreement between
GE Security and you. Read the following terms and conditions carefully before installing or
using this software. This agreement provides a license from GE Security to use the software. It
also contains warranty information, disclaimers, and liability limitations. Installing and/or using
the software confirms your agreement to be bound by these terms and conditions. If you do
not agree with these terms and conditions, do not install or use the software or, if already
installed, immediately cease all use of the software and promptly uninstall all components of
the software.
1. License. In this Agreement, you, the purchaser of the rights granted by this Agreement,
are referred to as You or Your, whether an individual or a business entity of any kind. Subject
to the terms and conditions of this Agreement , GE Security, Inc., a Delaware corporation,
(“GE Security”) grants You a nonexclusive license to use the accompanying software
(including any upgrades, modified versions, updates, additions and copies of the software
furnished to You during the term of the Agreement) (“Software”), and all associated media,
printed materials, and electronic documentation accompanying the Software
(“Documentation”), but only in the country where acquired from your supplier and/or
authorized reseller (“Supplier”). In this Agreement, the Software and Documentation are
referred to as the Licensed Product.
All rights to and in the Licensed Product, including, but not limited to, copyrights, patents,
trademarks, and trade secrets, belong to GE Security, and GE Security retains title to each
copy of the Software. You may only install and use the Software on a single computer,
workstation, or terminal (“Computing Device”) at one time, unless You have purchased
additional copies of the Software, in which case You may install the software on the number
of Computing Devices for which You have purchased copies of the Software. You may not
use the Software over a computer network. You may not transfer or distribute the Licensed
Product to others, in electronic format or otherwise, and this Agreement shall automatically
terminate in the event of such a transfer or distribution. You may not sell, rent, lease, or
sublicense the Software. You may not copy or modify the Licensed Product for any purpose,
including for backup purposes. You may use the original copy of the Software provided to
You for backup purposes. You agree that GE Security at any time, upon reasonable notice,
may audit Your use of the Software for compliance with the terms and conditions of this
Agreement.
Page 3
2. Term. This Agreement is effective until terminated. You may terminate this Agreement by
uninstalling all components of the Software from all Computing Devices and returning the
Licensed Product to GE Security. GE Security may terminate this Agreement if You breach
any of these terms and conditions. Upon termination of this Agreement for any reason, You
agree to uninstall all components of the Software and return the Licensed Product to
GE Security. All provisions of this Agreement relating to (i) disclaimer of warranties; (ii)
limitations on liability, remedies, and damages; and (iii) GE Security’s proprietary rights, shall
survive termination of this Agreement.
3. Object code. The Software is delivered in object code only. You may not alter, merge,
modify, adapt, or translate the Software, nor decompile, disassemble, reverse-engineer, or
otherwise reduce the Software to a human-perceivable form, nor create derivative works or
programs based on the Software.
4. Limited warranty. GE Security warrants that for one (1) year from the date of delivery of
the Licensed Product (Software Warranty Period), the functions contained in the Software will
be fit for their intended purpose as described in the applicable Documentation from
GE Security, and will conform in all material respects to the specifications stated in such
Documentation. GE Security does not warrant that the operation of the Software will be
uninterrupted or error-free. GE Security does warrant that the media on which the Software
is furnished will be free from defects in materials and workmanship under normal use for a
period of thirty (30) days from the date of delivery (Media Warranty Period). Except as
specifically provided therein, any other software and any hardware furnished with or
accompanying the Software is not warranted by GE Security. Your exclusive remedy under
this limited warranty for nonconforming Software shall be repair or replacement of the
Software, in the sole discretion of GE Security. To obtain a repair or replacement of
nonconforming Software, contact GE Security Customer Service toll free at 888-GESECURity
or online at www.gesecurity.com during the Software Warranty Period. Your exclusive
remedy under this limited warranty for defective media is replacement of the defective
media. To receive replacement media under this limited warranty, return the defective
media to Supplier during the Media Warranty Period, with proof of payment.
Except as expressly provided above, the licensed product is provided “as is” without
warranty of any kind, either expressed or implied, including, but not limited to, implied
warranties of merchantability or fitness for a particular purpose and, except as expressly
provided above, you assume the entire risk as to the quality and performance of the licensed
product.
5. Limitation of liability. GE Security’s sole obligation or liability under this agreement is the
repair or replacement of nonconforming software and/or defective media according to the
limited warranty above. In no event will GE Security be liable for any damages, whether
consequential, incidental, or indirect, nor for any loss of data, loss of profits, or lost savings,
arising out of use of or inability to use the software or documentation (or any hardware
furnished with the software), even if GE Security has been advised of the possibility of such
damages, nor for any claim by any third party.
6. General. Any hardware provided to You by GE Security shall not be exported or
reexported in violation of any export provisions of the United States or any other applicable
jurisdiction. Any attempt to sublicense, assign, or transfer any of the rights, duties, or
obligations hereunder shall be void. This Agreement shall be governed by and interpreted
under the laws of the State of New York, United States of America, without regard to conflicts
of law provisions. You hereby consent to the exclusive jurisdiction of the state and federal
courts located in Multnomah County, Oregon, to resolve any disputes arising under or in
connection with this Agreement, with venue in Portland, Oregon.
iii
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Digia II
User Manual
Restricted rights legend. The Licensed Product is provided with restricted rights. In the
event the United States Government or an agency thereof is granted a license, the following
additional terms apply: Restricted Computer Software, as defined in the Commercial
Computer Software–Restricted Rights clause at Federal Acquisition Regulations 52.227-19,
and the restrictions as provided in subparagraphs (c)(1) and (c)(2) thereof; and as applicable,
the Government’s rights to use, modify, reproduce, release, perform, display, or disclose the
Software also are restricted as provided by paragraphs (b)(2) and (b)(3) of the Rights in
Noncommercial Technical Data and Computer Software–Small Business Innovative
Research (SBIR) Program clause at DFARS 252.227-7018.
You acknowledge that you have read and understand this agreement and agree to be
bound by its terms. You further agree that this agreement is the complete and exclusive
statement of the agreement between you and GE Security, and supersedes any proposal or
prior agreement, oral or written, and any other communication relating to the subject
matter of this agreement.
Intended useUse this product only for the purpose it was designed for; refer to the data sheet and user
documentation. For the latest product information, contact your local supplier or visit us online
at www.gesecurity.com.
FCC complianceThis equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications.
You are cautioned that any changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipment.
This is the GE Digia II User Manual for models Digia 204, Digia 209, and Digia 216. This document includes
an overview of the product and detailed instructions explaining:
•how to install the unit; and
•how to set up the unit.
There is also information describing how to contact technical support if you have questions or concerns.
To use this document effectively, you should have the following minimum qualifications:
•a basic knowledge of CCTV systems and components; and
•a basic knowledge of electrical wiring and low-voltage electrical connections.
vii
Read these instructions and all ancillary documentation entirely before
installing or operating this product.
The most current versions of this and related documentation may be found on our website. Refer to Online
publication library on page 8 for instructions on accessing our online publication library.
Note: A qualified service person, complying with all applicable codes, should perform all required hardware installation.
Conventions used in this document
The following conventions are used in this document:
BoldMenu items and buttons.
ItalicEmphasis of an instruction or point; special terms.
File names, path names, windows, panes, tabs, fields, variables, and other GUI elements.
Titles of books and various documents.
Blue italic(Electronic version.) Hyperlinks to cross-references, related topics, and URL addresses.
MonospaceText that displays on the computer screen.
Programming or coding sequences.
Safety terms and symbols
These terms may appear in this manual:
CAUTION: Cautions identify conditions or practices that may result in damage to the equipment or other property.
WARNING: Warnings identify conditions or practices that could result in equipment damage or serious personal injury.
Page 8
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Digia II
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Page 9
Chapter 1 Introduction
This chapter provides an overview of your Digia II, including things you need to
know to begin configuring and using your Digia II.
Digia II incorporates all of the benefits of digital video recording, is simple to install, and operates similar to a
VCR. Highly efficient compression technology and superior resolution for recorded images make the Digia II
stand out among other DVRs.
Features
•Triplex operation for recording and playback.
•Built in MPEG-4 codec with configurable quality.
•Variable recording speeds of up to 120 frames per second NTSC and 100 frames per second PAL.
•Audio recording capabilities.
•Motion detection capabilities.
•Hard disk for internal storage.
•Easy-to-use control panel with common VCR and multiplexer functions.
•Onscreen menu operations with multiple language support.
•Real-time live display for all cameras.
•Easy archiving of video and remote viewer through USB port.
Front panel
Figure 1 shows the front of the Digia II.
Figure 1. Digia II front panel
ABCDEFGHIJ
g
POWER RECORD HDD
A
B
C
D
ALARM
NETWORK
F/REV. Fast reverse, or rewind, and also starts or increases reverse slow motion. Press this to rewind video or start or
increase reverse slow motion .
R/PLAY. Reverse playback. Press this to play back video in reverse.
PAUSE. Press this to pause the playback of video. Use F/REV or F/ADV to start reverse or forward slow motion in
increments of 1/32, 1/16, 1/8, 1/4, and 1/2 speed.
PLAY. Press this to playback video.
F/REV R/PLAY PAUSE PLAY F/ADVSEARCH LIVE EXPORT DISPLAY MENU
12345678910111213141516
Digia II
ENTER
KLMNOPQR
F/ADV. Fast advance, or fast forward, and also starts or increases forward slow motion. Press this to fast forward
E
video or start or increase forward slow motion.
SEARCH. Press this to start the search functionality.
F
Page 11
LIVE. Press this to return to live video.
G
EXPORT. Press this to begin the export functionality.
H
DISPLAY. Press this to change the display to show 1, 4, 9, or 16 channels of video.
I
MENU. Press this to access the main menu.
J
Channel buttons. Press one of these buttons to bring up that video channel on the monitor in live video mode. Also
K
use these to input numbers for passcode entry.
Note: There are 4, 9, or 16 channel buttons, depending on the model you have and how many channels of video
it can support.
Directional buttons with enter button. Use these buttons to navigate through menus and press enter to indicate a
L
choice.
You can also use the enter and directional buttons in combination to move the camera displays to different
locations onscreen, freeze live video, or zoom in on live video. See Enter and directional buttons on page 27 for more
information.
USB port. Use this in the export and firmware upgrade processes.
M
Power indicator.
N
Chapter 1
Introduction
3
Record indicator. Indicates that the hard drive is recording.
O
HDD or hard disk drive activity indicator.
P
Alarm indicator.
Q
Network access indicator.
R
Back panel
Figure 2 shows the back of the Digia II.
Figure 2. Digia II back panel
1 2 3 4 5 6 7 8 9 10111213141516
USB
MAIN MONITOR
SVGA
LAN
A
ALARM OUT
NC C NO
ALARM IN
9 C 10 C 11 C 12 C 13 C 14 C 15 C 16 C
1 C 2 C 3 C 4 C 5 C 6 C 7 C 8 C
AUDIO
IN
OUT
DC19V
+ -
BC DEFGHI
Camera inputs. Connect a camera to any one of these BNC connectors.
A
Note: The unit will automatically sense whether the video feed is NTSC or PAL on camera one. We recommend
you connect a camera to the camera 1 connection.
USB port. Use this for exporting video and for firmware upgrades.
B
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Digia II
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User Manual
Monitor output BNC. Connect this to a monitor to view Digia II output.
C
SVGA connector. Connect a computer monitor to view a Digia II output.
D
Ethernet port. Use an Ethernet cable to connect Digia II to a computer network.
E
Alarm output connections. Connect to apprpopriate devices (siren, buzzer, etc.).
19 VDC power connector. Connect the power source here.
I
Monitor display
Figure 3 shows the Digia II monitor display.
Figure 3. Digia II monitor display
A
CH01
B
C
D
Channel tag. Indicates the channel name.
A
Event signal. Small icons indicate certain events for each channel. There are four different signals:
• A - An alarm event has taken place where this camera is located.
B
• M - A motion event has taken place where this camera is located.
• V - The video feed from this specific location has been lost.
• F - The fan in the unit is malfunctioning.
• H - The hard drive is malfunctioning.
11-28-2006 TUE P01 01% x2 FAN 10:39:32a
12-19-2006 TUE R01 01% FAN 10:39:32a
M
Page 13
Playback status bar. The playback status bar appears when you enable the OSD (onscreen display) in the Display
menu. There are three parts to this display bar, which are:
• Record date - Displays the date when the video was recorded.
• P01 - Displays that video is currently playing back from the hard drive.
C
D
• Percentage - Displays the location on the hard drive where the video was recorded.
• Playback status - Displays the direction and speed of playback. Pause means the video is paused. > means
normal playback speed. < means normal reverse playback speed. >> x N means N times fast playback speed.
<< x N means N times fast reverse playback speed. ||>> means forward slowmotion playback. <<|| means
reverse slowmotion playback.
• Record time - Displays the time when the video was recorded.
Record status bar. The record status bar appears when you enable the OSD (onscreen display) in the Display menu.
There are three parts which are:
• Current date - The current date.
• Record status - Shows R01, which means its recording the video feed to the hard drive.
• Percentage - Displays the amount of hard drive remaining.
• HDD/Fan status - Shows No Disk if no disk is installed, and/or No Fan if the cooling fan stops working.
• Current time - The current time.
Chapter 1
Introduction
5
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6
Digia II
User Manual
Page 15
Chapter 2 Installation
This chapter provides the steps to begin installing your Digia II.
Freeze or zoom in on live video . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
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Digia II
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User Manual
Main menu
To access the main menu, press the Menu button. You will be asked for a passcode. Enter either your admin
passcode, or your user passcode. The default admin passcode is 4444, and the default user passcode is 1234.
Note: If you log on with a user passcode, you will only be able to access the Display and Information menus, and the search
and export features. All other menus and features will be inaccessible.
Use the directional arrows to navigate through the menu choices and press Enter to select the highlighted
menu option (Figure 4).
Figure 4. Main menu
Digia II Menu
1. Camera
2. Record
3. Schedule
4. Alarms
5. Network
6. Display
7. System
8. Information
Page 19
Camera
Figure 5 shows the Camera menu options.
Figure 5. Camera
<< Camera 1 >>
Quality Level
Sequence List
Select EXPORT to Copy Settings
Select DISPLAY to Paste Settings
Digia II Menu - Camera
Title
Recording
Frame Rate
Covert
DWELL time
Brightness
Contrast
Saturation
CH01_ _ _ _ _
Continuous
1 f/s
6-Highest
03 Sec(s)
50 %
50 %
50 %
Chapter 3
Setup
11
Table 1.Camera submenu
Menu itemDescription
Camera #Each camera has its own submenu. The number of submenus depends on
how many cameras your Digia II is capable of supporting.
TitleSet the title for the camera (up to 12 characters).
RecordingSet the recording method for this camera. Choose from Schedule,
Disable, Continuous, or Alarms.
Frame rateChoose the frame rate for this camera from 1 to 30 frames per second
(fps).
Quality levelChoose the recording quality for this camera. Choose 1-lowest, 2, 3, 4, 5,
or 6-highest.
CovertCheck covert to not show the video for this camera on a monitor. It will
appear disabled.
Sequence listCheck sequence list to include this camera in the sequence list.
Dwell timeSet the dwell time between 1 and 99 seconds.
BrightnessSet the brightness level for this camera. Default is 50%.
ContrastSet the contrast level for this camera. Default is 50%.
SaturationSet the saturation level for this camera. Default is 50%.
Select EXPORT to copy settings.Press the Export button to copy the settings from this camera submenu to
Select DISPLAY to paste settings.If you copied settings from another camera submenu, press DISPLAY to
the clipboard. Everything but the title is copied.
paste those settings in the appropriate places on the current submenu.
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Digia II
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User Manual
Record
Figure 6 shows the Record submenu.
Figure 6. Record
Digia II Menu - Record
Resolution
Pre-Alarm
Audio
Auto Delete Mode
Disk Overwrite
Table 2.Record submenu
Menu itemDescription
ResolutionChoose the resolution you want to record at. Choose from CIF, 2CIF, and
D1/4CIF.
Pre-alarmCheck this box to record prealarm video.
AudioCheck this box to record audio.
Auto delete modeChoose the interval at which to automatically delete footage. Choose
disable or between 1 and 255 days.
2CIF
Disable
Continuous
Disk overwriteChoose between continuous or no overwrite.
Page 21
Chapter 3
Setup
Schedule
The Schedule submenu has submenus of its own. Those menus are Time periods and a schedule menu for each
camera.
DDNS servicesCheck this box to enable DDNS service on the Digia II.
DDNS serverChoose between tzo.com, www.sitelutions.com, or www.dyndns.org. To
set up an account, see those websites for more information.
UserEnter the user name of the DDNS account .
PasswordEnter the password of the DDNS account.
Record IDA record ID that your DDNS service may provide for you.
FQDNFully qualified domain name. Enter your fully qualified domain name here.
Example: digia2.dyndns.com.
Page 27
Display
Figure 13 shows the Display submenu.
Figure 13. Display
Digia II Menu - Display
OSD
TimeStamp
Sequence
Alarm Display
Disable
Chapter 3
Setup
19
Table 9.Display submenu
Menu itemDescription
OSDCheck this box if you want the playback and record status bars to display.
TimestampChoose between Disable, Top, or Bottom to have the timestamping
display.
Note: If you enable timestamp, the timestamp becomes a permanent
part of the recording and cannot be removed from recorded
video.
SequenceCheck this box to enable sequencing. Sequencing will automatically
switch the live view to the next available video feed where you have
enabled Sequence List in the Camera menu. It will switch to the next feed
after the defined dwell time interval.
Alarm displayCheck this box to enable the alarm icons to display (A, M, V, F).
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Digia II
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User Manual
System
The System submenu has two submenus of its own. They are System date&time and System admin.
System date&time
Figure 14 shows the System date&time.
Figure 14. System date&time
Digia II Menu - System
<< System Date&Time >>
Date/Time Format
Set Date
Set Time
Daylight Savings
Start On
End On
Time Synchronize
Time Server
Time Zone
Time Update by
MM-DD-YYYY 12 HR
12-19-2006 TUE
03:06:54p
APR LAST SUN
From
02:00a to 03:00a
OCT LAST SUN
From
03:00a to 02:00a
220.130.158.052
GMT
DAY
Table 10. System date&time menu options
Menu itemDescription
Date/time formatChoose between MM-DD-YYYY, DD-MM-YYYY, and YYYY-MM-DD, and
between 12 HR and 24 HR.
Set dateSet the current date here.
Set timeSet the current time here.
Daylight savingsCheck this box if you want to enable daylight saving time.
Note: If you are setting up daylight saving time, check this box last
after you have specified all the other settings.
Start onChoose the month that daylight saving time start. Also choose between
last, 1st , 2nd, 3rd, or 4th, and then choose the day of the week it applies
to.
FromSet the hour and minute at which you would like the time to change, and
set the hour and minute you want the time to change to.
End onChoose the month that daylight saving time ends. Also choose between
last, 1st , 2nd, 3rd, and 4th, and then choose the day of the week it applies
to.
FromSet the hour and minute at which you would like the time to change, and
set the hour and minute you want the time to change to.
Page 29
Chapter 3
Setup
Table 10. System date&time menu options (continued)
Menu itemDescription
Time synchronizeCheck this box if you want the Digia II to synchronize it’s time clock to an
external source.
Time serverSet the IP address of the external source you want to use as your time
synchronizing server.
Time zoneChoose between GMT, GMT+(1, 2, 3, 3:30, 4, 4:30, 5, 5:30, 5:45, 6, 6:30, 7, 8,
9, 9:30, 10, 11, 12, and 13), and GMT-(12, 11, 10, 9, 8, 7, 6, 5, 4, 3:30, 3, 2,
and 1).
Time update bySelect the time interval at which you want the system to update its time.
Choose between day, week, and month.
System admin
Figure 15 shows the System admin submenu.
Figure 15. System admin
21
Digia II Menu - System
<< System Admin >>
Language
OSD Color
Load/Save Setting
Firmware Upgrade
Delete HDD
Admin Pass Code
Confirm
User Pass Code
Confirm
Network Pass Code
Confirm
Table 11. System admin submenu
English
White
NO
NO
NO
****
****
****
****
********
********
Menu itemDescriptions
LanguageEnglish.
OSD colorChoose between white, black, red, yellow, magenta, and cyan.
Load/save settingPress Enter, then up or down. Select whether you’d like to cancel the
process, load defaults, load other settings, or save settings.
Firmware upgradeWith a USB device that has the new firmware on it plugged in, press
Enter, then up or down. Enter the passcode (default is 4444). Your USB
device must have atleast 5 MB of free space.
Delete HDDPress Enter, then up or down. Enter the passcode (default is 4444). This
will delete everything on the hard drive.
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Digia II
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User Manual
Table 11. System admin submenu (continued)
Menu itemDescriptions
Admin passcodeEnter an admin passcode.
ConfirmConfirm the admin passcode.
User passcodeEnter a user passcode.
ConfirmConfirm the user passcode.
Network passcodeEnter a network passcode.
ConfirmConfirm the network passcode.
Information
Figure 16 shows the Information submenu.
Figure 16. Information
Digia II Menu - Information
_ _ _ _ _ _
0.9.28
76 GB
000.000.000.000
00:00:00:00:00:00
Digia II-16
Table 12. Information submenu
DVR ID
Firmware Version
HDD Size
IP Address
MAC Address
Record Time
11-30-2006 06:33:58a
From
12-19-2006 03:13:04a
To
Model
Menu itemDescription
DVR IDEnter a DVR ID.
Description
Firmware versionDisplays your firmware version.
HDD sizeThe size of the hard drive installed.
IP addressThe IP address of the unit.
MAC addressThe MAC address of the unit.
ModelThe model number of the unit.
Page 31
Table 12. Information submenu (continued)
Menu itemDescription
Record time
FromThe date the unit started recording.
ToEither the current date or the last date the unit was recording.
Chapter 3
Setup
23
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Digia II
24
User Manual
Search
Digia II allows you to search through your recorded video by a multitude of search criteria. To search your
video, do the following:
1. Press the Search button on the front panel.
2. The Search menu displays (Figure 17). Choose whether you want to search by time or filters by
highlighting the option next to Search By and pressing Enter. Press up or down to switch the option,
and then press Enter again to set the choice.
Figure 17. Search
Digia II Menu - Search
Available Video
Start
End
From 12-19-2006 TUE 03:12:42p
System Event
11-30-2006 06:33:58a
12-19-2006 03:17:42p
Search By Time
Date Time
Camera
Alarm
Motion
Video Loss
Press SEARCH to Start
All
3. If you choose Time as your search term, set the date and time you wish to search. Or if you choose
filtered as your search term, choose the starting date and time, and the ending date and time you wish
to search.
4. Select which camera you want to search. You can search any one camera or all cameras.
5. Select whether you want to search for video that has alarms, motion, video loss, or a system event
associated with it by checking the checkbox next to your desired search criteria.
6. Press Search again to start the search.
7. If you have any search results, they will appear on a new page labeled Event list.
8. Use the left or right arrows to navigate through multiple pages.
9. Use the up or down arrows to navigate through entries on a page.
10. Press Export to export any of the lists results. This will take you to the Export menu with the export
start time set according to the event selected. The export end time will be set to the start time plus five
minutes. See Export on page 26 for more information.
11. Highlight the video you wish to watch and press Enter.
12. The recorded video will display and you can control it through the VCR style controls on the front
panel.
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Chapter 3
Setup
13. When you are finished viewing the video, press the Search button to return to the Event list, or press
the Live button to return to live video.
Note: When you are in the Event list page, you must hit Menu to escape out to the Search menu.
25
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Digia II
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User Manual
Export
You can export recorded video in a file to a USB device. To export recorded video, do the following:
1. Press the Export button on the front panel of the Digia II.
2. The Export menu will display telling you what video is available to export (Figure 18).
3. Select the camera view that you want to export.
4. Set the start date of the recorded video that you want to export.
5. Set the start time of the recorded video that you want to export.
6. Set the end date of the recorded video that you want to export.
7. Set the end time of the recorded video that you want to export.
8. Set the export type. Choose from DGA, AVI, or DGA+player.
9. Highlight Start Export, and press Enter to begin the export process.
The file will be created with the following naming format:
CH##-YYYYMMDDHHMMSS-YYYYMMDDHHMMSS
CH## stands for the channel number that recorded this video. The first YYYYMMDDHHMMSS is the start
time in year, month, day, hour, minute, and seconds that the recording started. The second
YYYYMMDDHHMMSS is the end time in year, month, day, hour, minute, and seconds that the recording
ended.
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Chapter 3
Setup
Enter and directional buttons
You can use the Enter and directional buttons for a variety of tasks.
Shuffle camera views
In a multiple-channel display mode, you can customize where each camera view is displayed. To shuffle the
camera views, do the following:
1. Press Display until you are in the multiple-channel view you want to be in. You must at least be in the
2 x 2 display. If your unit is capable of more channels, you can also be in the 3 x 3 or 4 x 4 display.
2. Press Enter once. Select should appear in your upper left video display (Figure 19).
Figure 19. Shuffle views
27
CH01
Select
CH03
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CH02
CH03
3. Use the directional buttons to move the Select to the video display you’d like to change.
4. Once you are in the channel you want to change, press the channel number of the video channel you
would like to display in this area.
For instance, if you want channel 2 to display in the area normally showing channel 1. Press Enter to
show the Select message. Then press 2. Channel 2 will now display where channel 1 was, and channel
1 will display where channel 2 was (Figure 20 on page 28).
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Figure 20. Shuffled view
CH02
CH03
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CH01
Select
CH03
5. After you make your first switch, the Select message moves to the next channel (Figure 20). Repeat
steps 3 and 4 above to customize the display as much as you’d like.
6. When you are finished, press Enter again.
The unit will remember your customized views for all displays (2x2, 3x3, or 4x4).
Freeze or zoom in on live video
If you’d like to freeze your live video display or zoom in on the live video, do the following:
1. Press Display until you are showing only one channel of video. You may also choose the channel you
want to display with the channel buttons.
2. Press Enter to freeze the video (Figure 21 on page 28).
Figure 21. Freeze
CH01
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FREEZE
3. Press Enter again to unfreeze the video and zoom in on live video (Figure 22 on page 29).
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Figure 22. Zoom in
Chapter 3
Setup
29
CH01
Zoom
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4. Use the directional buttons to navigate through the zoomed in screen.
5. Press Enter again to exit back to regular live video.
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Chapter 4 Troubleshooting, maintenance,
support
This chapter provides information to help you contact technical support in case
you need assistance with your GE equipment.
This section provides information to help you diagnose and solve various problems that may arise while
configuring or using your GE product and offers technical support contacts in case you need assistance. (See
Contacting technical support on page 34.)
Troubleshooting your Digia II
• I cannot log onto Digia II main menu.
1. Make sure you are using the correct admin passcode (default: 4444) or user passcode (default: 1234).
Note: The admin passcode will grant you access to all of the menus and allow you to configure all of the options. The
user passcode will only allow you access to the search, export , display, and information menus.
2.If the default passcodes do not work, try 1111.
3. If no passcodes work, contact technical support. Once you have access to the menus, set the admin
passcode and user passcode.
• I cannot upgrade the firmware on my Digia II.
When downloading the firmware files, Windows may add a .dat file extension, or another file extension,
depending on your version of Windows. It does this because Windows does not recognize the file type. If
this happens, the firmware upgrade process will not work. To solve this, simply edit the file name of the
firmeware upgrade file and remove the .dat file extension.
Also, make sure there is enough room on the USB device. The firmware upgrade process requires
approximately 5 MB of free space.
• I cannot record at 30 fps.
The unit supports up to 30 fps recording at D1 resolution, 60 fps recording at 2CIF resolution, and 120 fps
recording at CIF resolution. The unit distributes these frames across all the enabled channels evenly (when
the recording mode is set to continuous, schedule, or alarms) so that if you are recording at 2CIF (60 fps)
with four channels enabled, each channel will be capable of recording up to 15 fps. By default, all channels
are enabled and recording at 2CIF resolution. If you have a 4 channel unit, you can either:
•Disable two of the four channels to be able to record at 30 fps on any channel at the default
resolution of 2CIF; or,
•Change the recording resolution from 2CIF to CIF.
If you decide to record at D1 resolution on that same four channel unit, then you will need to disable three
of the four channels to be able to record at 30 fps.
• My USB device is not recognized by the Digia II.
When you export video, you should insert the USB device into the USB port prior to the final step. This
provides time for the Digia II to recognize the device. Some devices may not be compatible. Try a
different brand, or contact technical support.
• I want to export video to a CD-RW or DVD-RW drive.
The Digia II supports external optical burners via the USB 2.0 port. Check www.gesecurity.com or contact
technical support for the latest list of compatible optical drives.
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Troubleshooting, maintenance, support
Chapter 4
• The Digia II boots up to a startup screen and does not progress to live mode.
The Digia II runs a self-diagnostic test upon powering up. If something is detected as a failure, such as the
fan, hard drive, or Ethernet, the unit may not boot completely. Contact technical support.
• DVR only records for a few hours
If motion recording is not properly set up, this problem will arise. To set up motion recording, see (Alarms
on page 15).
The DVR will record at a lower frame rate when there is no motion, which will conserve hard disk space.
When motion is detected by a camera, the DVR will record at a higher frame rate. This will ensure a higher
resolution during motion events playback.
• The monitor displays no picture.
1. Make sure that the equipment is wired properly (Refer to your installation documentation for
assistance).
2. Make sure that all of the wires used are working properly.
3. Verify that the recorder is getting the correct amount of power.
33
• There is no display coming from one of the channels on the DVR.
1. Veryify that the problem is coming from the recorder or the camera. Take a working camera and plug
it into the port that seems to not be working properly. If you see a picture, the original recorder or
camera is faulty.
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Contacting technical support
For assistance installing, operating, maintaining, and troubleshooting this product, refer to this document and
any other documentation provided. If you still have questions, you may contact technical support during
normal business hours (Monday through Friday, excluding holidays, between 5 a.m. and 5 p.m. Pacific Time).
Table 13. Service and support contact information
Customer serviceTechnical support
Phone
E-mail
Fax
Note: Be ready at the equipment before calling for technical support .
Toll-free: 888.GESECURity (888.437.3287) in the US, including Alaska and Hawaii; Puerto Rico; Canada.
Outside the toll-free area: 503.885.5700.
gesecurity.customerservice@ge.comnstechsrv@ge.com
888.329.0331888.329.0332
Online publication library
Another great resource for assistance with your GE product is our online publication library. To access the
library, go to our website at the following location:
http://www.gesecurity.com
In the Customer Support menu, select the Resource Library link. After you register and log on, you may
search through our online library for the documentation you need.
1
1.Many GE documents are provided as PDFs (portable document format). To read these documents, you will need Adobe
Reader, which can be downloaded free from Adobe’s website at www.adobe.com.
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Appendix A Defaults
This appendix provides a list of the default settings for the Digia II.