
Original instruction manual
Follow the instruction manual
The instruction manual is part of the product and is an important element of the safety
concept.
Read and follow the instruction manual.
Always keep the instruction manual available at the product.
Pass on the instruction manual to all subsequent users of the product.
Contents
1 Intended use ..................................................................................................................... 3
2 About this document ........................................................................................................ 3
2.1 Warnings ........................................................................................................................... 3
2.2 Other related documents ................................................................................................. 4
2.3 Abbreviations .................................................................................................................... 4
3 Safety and responsibility .................................................................................................. 4
4 Transport and storage ...................................................................................................... 5
5 Design and function .......................................................................................................... 5
5.1 Design................................................................................................................................ 5
5.2 Principle of operation ....................................................................................................... 5
5.3 User Interface ................................................................................................................... 6
6 Technical specifications ................................................................................................... 7
6.1 Default values ................................................................................................................... 8
7 Scope of delivery ............................................................................................................... 9
8 Installation ........................................................................................................................ 9
8.1 Positioning the transducers ............................................................................................. 9
8.2 Preparation ......................................................................................................................10
8.3 Start-Up............................................................................................................................10
8.4 Adjusting the sensor distance .........................................................................................12
8.5 Mounting the U1000 V2 on the pipe ................................................................................14
8.5.1 Selecting the pipe adapter ..............................................................................................14
8.5.2 Apply sound-conductive paste ........................................................................................15
8.5.3 Mounting the guide rail ...................................................................................................15
8.5.4 Install the electronics module ........................................................................................16
8.6 Moving the guide rail .......................................................................................................16
8.7 Electrical connection of the U1000 V2 ............................................................................17
8.8 4-20 mA, Pulse option .....................................................................................................17

Intended use Instruction manual
2
8.8.1 Interface cable .................................................................................................................17
8.8.2 Pulse output .....................................................................................................................18
8.8.3 4-20 mA Output ................................................................................................................18
8.9 Modbus option .................................................................................................................18
8.9.1 Interface cable .................................................................................................................18
8.9.2 Modbus connections ........................................................................................................19
9 Operation ..........................................................................................................................19
9.1 Entering the pipe inside diameter ..................................................................................19
9.2 Setting the pulse output ..................................................................................................21
9.3 Current output 4 - 20 mA ................................................................................................21
9.4 Modbus .............................................................................................................................21
9.5 Switching off and on again ..............................................................................................23
10 Password-protected menus ...........................................................................................23
10.1 Overview ...........................................................................................................................23
10.2 Opening a password-protected menu ............................................................................23
10.3 Changing the selection menus .......................................................................................24
10.4 Changing the numerical values in data menus .............................................................24
10.5 Password-protected menu structure .............................................................................25
10.5.1 Overview ...........................................................................................................................25
10.5.2 Setup ................................................................................................................................26
10.5.3 Pulse output .....................................................................................................................29
10.5.4 Current output .................................................................................................................29
10.5.5 Calibration ........................................................................................................................30
10.5.6 Total ..................................................................................................................................30
11 Diagnosis ..........................................................................................................................31
12 Maintenance .....................................................................................................................31
12.1 Maintenance plan ............................................................................................................32
13 Troubleshooting ...............................................................................................................32
13.1 Flow errors and warnings ...............................................................................................32
13.2 Error messages ...............................................................................................................32
13.3 Modbus Error Messages .................................................................................................34
14 Removal............................................................................................................................35
15 Disposal ............................................................................................................................35

Instruction manual Intended use
3
1 Intended use
The U1000 V2 ultrasound flowmeter is used to obtain an optimal measurement of the volume
flow and flow rate in steel and plastic pipes with outside diameter from 22 mm (0.86”) to 180
mm (7”).
Measurable pipe sizes are dependent on pipe material and inner pipe diameter.
Typical applications
Hot water metering and flow measurement
Flow measurement and heat measurement
Cold water metering and flow measurement
Tap water metering and flow measurement
Service water metering and flow measurement
High-purity water metering and flow measurement
2 About this document
This document contains all the information necessary for installation, operation and
maintenance of the product.
2.1 Warnings
This instruction manual contains warning notices that alert you to the possibility of injuries or
damage to property. Always read and pay attention to these warnings!
Risk of fatal or serious injury!
There is a risk of fatal or serious physical injury if warnings are ignored!
Danger of minor physical injury!
Failure to pay attention to these warnings will lead to a risk of physical injury!
Risk of damage to property!
Failure to comply leads to a risk of damage to property (loss of time, loss of data, device
fault etc.)!

Safety and responsibility Instruction manual
4
Other symbols
Actions required in a numbered sequence.
Actions required
Listing of items on various levels
2.2 Other related documents
Georg Fischer industrial planning fundamentals
These documents are available through agents of GF Piping Systems or at www.gfps.com.
2.3 Abbreviations
Acrylonitrile-butadiene-styrene
Electromagnetic Compatibility
Fail safe to close function
Fail safe to open function
Metal oxide semiconductor field effect transistor
Polybutene plastic piping system
Polyethylene plastic piping system
Polypropylene plastic piping system
PVDF (polyvinylidene fluoride) plastic piping system
Single-pole normally open metal oxide semiconductor field effect transistor
3 Safety and responsibility
Only use the product for the intended purpose, see Intended Use.
Do not use any damaged or faulty product. Sort out any damaged product immediately.
Make sure that the piping system has been installed professionally and that it is inspected
regularly.
Have the product and accessories installed only by persons who have the required
training, knowledge or experience.

Instruction manual Transport and storage
5
Regularly train personnel on all questions regarding the locally regulations applying to
occupational safety and environmental protection, especially for pressurised pipelines.
4 Transport and storage
Protect the product against external forces during transport (impacts, knocks, vibrations
etc.).
Transport and / or store the product unopened in its original packaging.
Protect the product from dust, dirt, moisture as well as heat and ultraviolet radiation.
Ensure that the product is not damaged either by mechanical or thermal influences.
Before assembling, check the product for damage during transport.
5 Design and function
5.1 Design
The U1000 V2 consists of an electronics module (3) and a guide rail (4), which together form a
single unit which is fixed to the pipe (6) by pipe clamps (2).
The U1000 V2 is supplied with power through an external 12 – 24 V power adapter (1).
5.2 Principle of operation
The U1000 V2 takes accurate flow measurements by determining the difference between the
transmission times of two ultrasound signals.

Design and function Instruction manual
6
A periodic voltage pulse acts on the transducer crystals and produces an ultrasound beam at
a certain frequency. The beam is first transmitted by the downstream transducer (blue) to the
upstream transducer (red).
The beam is then sent in the opposite direction, i.e. from the upstream transducer (red) to the
downstream transducer (blue). The time taken for the ultrasound to pass through the liquid in
this direction is slightly shortened by the speed at which the liquid flows through the pipe.
The resulting time difference T1 – T2 is directly proportional to the speed at which the liquid
flows through the pipe.
5.3 User Interface
LED 4 - 20 mA is lit when the current output is active
LED Pulse is lit when the pulse output is active
Button (selection button) switches backwards and forwards through the displayed
options
Button (reduce value) reduces the value incrementally in the digital input fields
Button (increase value) increases the value incrementally in the digital input fields
Button (confirm input) confirms the value displayed, ends data input, changes to
another menu or the flow values screen
LCD display with backlighting (2 rows x 16 characters)

Instruction manual Technical specifications
7
6 Technical specifications
Resolution of time calculation
Dynamics (turn-down ratio)
0.1m/s - 10m/s (0.3 ft/s - 32 ft/s)
High purity water, clean water with < 3 percent by volume
of particle content, or up to 30% ethylene glycol.
± 3 % of flow value with a flow rate of > 0.3 m/s
± 0.15 % of measured value
Selectable units of
measurement
l/s, l/min, m3/min, m3/hr
gal/s, gal/min, USgal/s, USgal/min
Opto-isolated MOSFET volt free contact (NO/NC)
Up to 166 pulses/s (depending on pulse width)
200 Hz max. (Range 1-200)
Max. voltage/current load
1500 V optically insulated

Technical specifications Instruction manual
8
250 mm x 48 mm x 90 mm
(electronics + guide rail)
Operating temperature
(electronics)
0 °C to +50 °C
Storage temperature
90% relative humidity at < 50 °C
6.1 Default values
The settings are configured at the factory for either metric or imperial dimensions and
weights.

Instruction manual Scope of delivery
9
U1000 V2 electronics module
Syringe with sound-conductive paste
Adapter for small pipes < 40 mm
Adapter for small pipes < 60 mm
8 Installation
8.1 Positioning the transducers
The U1000 V2 requires an even and uniform flow profile, since distortions in the flow can
cause unpredictable measurement errors.
In many applications, however, it is not possible to have a uniform flow rate through 360°.
This may be, for example, because there are air bubbles inside the top of the pipe, or
turbulence in the pipe, or sludge at the bottom of the pipe.
Experience has shown that the most accurate results are obtained if the guide rail of the
transducers is not mounted vertically to the pipe, but turned at an angle of about 45° to the
right or left on the pipe.
Possible deposits
(sludge)

Installation Instruction manual
10
Incorrect measurements
Measurements can be distorted if the transducers are positioned close to upstream pipe
components and fittings such as pipe bends, T-branches, valves, pumps and similar
obstacles.
To ensure that the U1000 V2 is positioned at a place that has an undistorted flow profile, the
transducers must be mounted sufficiently far from possible sources of distortion to prevent
these from having any effect on the measurement.
Install a straight section of pipe with length 20 times the diameter on the upstream side
of the transducer.
In exceptional cases, a pipe with length 10 times the diameter may be sufficient.
Install a pipe section with length 10 times the diameter on the downstream side of the
transducer.
In exceptional cases, a pipe with length 5 times the diameter may be sufficient.
8.2 Preparation
Before attaching the transducers, make sure that desired position meets the distance
requirements.
See Section 8.1 Positioning the transducers, Page 9.
Clean the pipe to remove any grease residues.
Remove any dirt and flaking paint in order to ensure an even surface.
Maximum accuracy
A smooth and even contact between pipe surface and transducer is an important factor for
obtaining a sufficiently strong ultrasound signal.
Connect the U1000 V2 to power supply
See section 8.7 Electrical connection of the
U1000 V2 for further details.

Instruction manual Installation
11
The U1000 V2 boots for the first time.
The GF start screen is displayed for 5 s.
The start-up wizard automatically starts.
Enter pipe id menu appears.
Select your pipe inside diameter and press
to acknowledge.
See Section 9.1 Entering the pipe inside
diameter, Page 19 for more details.
Select your pipe material and press to
acknowledge.
Select your instrument fluid and press
to acknowledge.
Select you media temperature:
- 'Cold' for temperature 2 °C to 40 °C
- 'Hot' for temperature 40 °C to 85 °C
Press to acknowledge.
The U1000 V2 shows you the correct
transducer distance for your application.
Press to acknowledge
Proceed with 8.4 Adjusting the sensor
distance
The U1000 V2 searches for a valid signal.
If a valid signal is detected, the signal strength
and flow are displayed.
The direction of flow at switch-on time is taken
as a positive flow value and the current and
pulse output refer to this flow direction.

Installation Instruction manual
12
If the flow direction is reversed, the volume
flow is still displayed. The activity indicator
changes from a star to an exclamation mark,
no more pulses are generated and the
4 – 20 mA current output changes to a 3.5 mA
alarm status.
If the U1000 V2 does not detect a valid signal
'Sig: 00%' is shown.
In this case please make sure you followed the
steps in section 8.4 Adjusting the sensor
distance and 8.5 Mounting the U1000 V2 on the
pipe correctly.
See also section 13 Troubleshooting for further
advice.
8.4 Adjusting the sensor distance
Maximum accuracy
The two sensors must be placed at defined distance relative to each other, where the
distance depends on the pipe inside diameter and pipe material.
Define optimal sensor distance with entering your pipe credentials in the U1000 V2 start-
up wizard (see section 8.3 Start-Up). (E.g. B-4 for PVC-U pipe with 50 mm inside diameter)
Loosen the sensor mounting screws.

Instruction manual Installation
13
Move the sensors to the optimal position (see start-up wizard in section 8.3 Start-Up).
Tighten the sensor mounting screws.
NOTE. When the sensors have been moved to the correct setting and the guide rail is
attached to the pipe REMOVE the sensor holding screws, which will allow the spring loaded
transducers to make contact with the pipe.

Installation Instruction manual
14
8.5 Mounting the U1000 V2 on the pipe
8.5.1 Selecting the pipe adapter
Two adapters are available for attaching the measuring device to pipes with an outside
diameter of ≤ 60 mm.
If these adapters are not necessary, store them away for a possible later change of position.
Outside diameter less than 40 mm – top and bottom pipe adapters (black)
Outside diameter 40 mm – 60 mm – top pipe adapter (black)
Outside diameter more than 60 mm
The adapters are placed on the pipe so that the top pipe adapter engages in the end pieces on
the guide rail.

Instruction manual Installation
15
8.5.2 Apply sound-conductive paste
Using the syringe, apply sound-conductive paste (3) to the sensor contact surfaces (1)
and (2).
8.5.3 Mounting the guide rail
Mount the guide rail (1) and pipe adapters if necessary (see section 8.5.1 Selecting the
pipe adapter) on the pipe (3) using the pipe clamps (2).
Loosen the mounting screws and remove along with the washers.
Store the mounting screws and washers away for future maintenance work or for a possible
change of position later.

Installation Instruction manual
16
8.5.4 Install the electronics module
Connect the power supply (1) to the electronics module (2).
Plug the cables of the two sensors into the sockets (3) and (4) on the electronics module.
The cables can be assigned as desired.
Set the electronics module (1) on the guide rail (2) and engage it in the clamp connections
at both ends.
8.6 Moving the guide rail
If it becomes necessary to change the position of the guide rail or the sensors:
Remove complete assembly from the pipe.
Undo the screw at the end of the guide rail and gently lift the same end as shown.
The opposite end of the electronics can now be released from the guide rail.
Disconnect the sensors.
Remove the original Gel pads from the sensors.

Instruction manual Installation
17
Push the sensor blocks into the guide rail so that the washers and locking screws can be
refitted.
Place replacement Gel pads down the centre of the sensor block.
Follow the procedure in section 8.5 for re-installing the guide rail on the pipe.
8.7 Electrical connection of the U1000 V2
The U1000 V2 operates in the voltage range 12 – 24 V (AC/DC). The power supply must have a
minimum rating of 7 VA per instrument. To fully meet the requirements of EMC regulations,
a 12 V connection is recommended for domestic and light industrial applications.
For full immunity to electrical interference the screen of the power/pulse output cable and
modbus cable should be connected to Earth.
For safety, connecting the U1000 V2 to a power supply via a mains rated transformer is the
responsibility of the installer to conform to the regional voltage safety directives.
Connect the external power supply to the Brown and Blue wires of the six-core cable.
8.8 4-20 mA, Pulse option
Connect the external power supply to the Brown and Blue wires of the six-core cable.
Connect the White and Green wires to Pulse and the Red and Black wires to 4-20 mA
input.
8.8.1 Interface cable
The U1000 V2 6-wire interface cable
12 V / 24 V input (brown)
12 V / 24 V return conductor (blue)
The SPNO MOSFET relay in the electronics module
supplies an insulated switching signal for a
switchable current of up to 500 mA and a voltage of up
to 48 VAC. This relay also provides 2500 V insulation.
Galvanically speaking, it is a volt free output.
Output (+), 4 – 20 mA (red)

Installation Instruction manual
18
Return conductor (-), 4 - 20
mA (black)
The 4 - 20 mA current output is an insulated current
source designed for loads of < 620 Ω.
The alarm current is triggered by flows outside the
specified range or by signal loss, and is set at 3.5 mA.
Electric shock due to short-current!
Before connecting the U1000 V2 to an external power supply, make sure that the power
supply is switched off.
8.8.2 Pulse output
The isolated pulse output is provided by a SPNO/SPNC MOSFET relay which has a maximum
load current of 500mA and maximum load voltage of 48V AC. The relay also provides 2500V
isolation, between the sensor’s electronics and the outside world.
The pulse output is available at the White and Green wires. Electrically this is a volt, or
potential free contact, and when selected as a low flow alarm is configurable NO/NC.
8.8.3 4-20 mA Output
The isolated 4-20mA is a current source and can drive into a maximum load of 620Ω.
The 4-20mA current output is available at the Red and Black wires.
The alarm current due to a flow outside the range specified or due to a loss of signal is set at
3.5mA.
8.9 Modbus option
8.9.1 Interface cable
Modbus optional ground (uninsulated screen)

Instruction manual Operation
19
8.9.2 Modbus connections
A lead is provided for the Modbus connections that plugs into the electronics assembly near
the power cable entry. The Brown is the -ve bus wire and the Black is the +ve bus wire. Both
White wires go to ground.
For reliable operation of a Modbus network the cable type and installation must comply with
requirements in the Modbus specification document “MODBUS over Serial Line Specification
& Implementation guide V1.0”.
9 Operation
9.1 Entering the pipe inside diameter
Switch on the U1000 V2 for the first time.
The GF start screen is displayed for 5 s.
The hundreds digit (050.0) for the pipe inside diameter flashes.
Press the button.
The flashing hundreds digit (050.0) increases from 0 to 1.
Press the button.
The flashing hundreds digit (050.0) decreases from 1 to 0.
Press the button.
The tens digit (050.0) flashes.
Press the button.
The flashing tens digit (050,0) increases through the number sequence 0, 1, 2,
3, 4, 5, 6, 7, 8, 9 ,0.

Operation Instruction manual
20
Press and hold the button.
The number sequence scrolls automatically.
Press the button.
The flashing tens digit (050,0) decreases through the number sequence 9, 8, 7,
6, 5, 4, 3, 2, 1, 0.
Press and hold the button.
The number sequence scrolls automatically.
Press the button.
The ones digit (005.0) flashes.
Set a value in the same way as for the tens digit.
Press the button.
The decimal digit (000.5) flashes.
Set a value in the same way as for the tens digit.
Press the button.
The entered value is stored and the next screen is displayed:
Press the button.
The list of pipe materials scrolls upward.
Press and hold the button.
The list scrolls automatically.
Press the button.
The list of pipe materials scrolls downward.
Press and hold the button.
The list scrolls automatically.
Press the button.
The selected pipe material is stored and the input procedure ends.
If it is necessary to change the preset parameter values (for example, if a different
measurement unit is required), then a password must be entered to open the system menu.
See Section 10 Password-protected menus, Page 23.

Instruction manual Operation
21
9.2 Setting the pulse output
The pulse output can be set in two different operating modes:
Volume based mode
After a measured volume of 10 l (preset value), a pulse is sent => 1 pulse/10 l.
The maximum number of pulses that can be sent without storing is calculated using the
two default parameters Vol per pulse =1 and Pulse width = 25 ms, with the formula
1/(0.025x2) giving a value of 20 pulses/s.
If the volume flow in the pipe is so high that more than 20 pulses/s are generated, a pulse
overload error may occur if the number of stored pulses exceed a value of 1,000.
To avoid this, the Vol per pulse value can be adjusted as necessary.
See Section 10 Password-protected menus, Page 23.
Frequency based mode
In frequency-based mode, the pulse output frequency is proportional to the volume flow
within a frequency range of 0 – 200 Hz.
9.3 Current output 4 - 20 mA
The preset output value of 4 - 20 mA is active if the 4 - 20 mA LED is lit.
The preset flow value for the 20 mA output is calculated automatically according to the set
pipe size.
The preset flow value for the 4 mA output is 0. To change this, see Section 10 Password-
protected menus, Page 23.
If the flow value is greater than the value set for the 20 mA output, or there is negative
flow, or a flow signal cannot be detected, then an alarm current of 3.5 mA is generated.
The 4- 20 mA current output is pre-calibrated ex works.
9.4 Modbus
The Modbus RTU interface is configured via the Modbus sub menu in the password controlled
menu.
The data rate can be selected in the range 1200 to 38400 baud.
The address can be set in the range 1 to 126.
Polling Rate 1000ms (1sec). Time out after 5 seconds.
The instrument responds to the “read holding registers” request (CMD 03).
If the flow reading is invalid then the flow value will be zero.
If a temperature sensor goes out of range then the value will go to -11.
Both of these faults will set the relevant status bit.The following registers are available.
On a unit set to Imperial the flow in US Gallons.

Instruction manual Password-protected menus
23
9.5 Switching off and on again
If the power supply is switched off and then on again after the pipe inside diameter is entered
for the first time, then the last applied configuration is used.
If the configuration is changed for some reason, the password-protected menu must be used.
See Section 10 Password-protected menus, Page 23.
10 Password-protected menus
10.1 Overview
Password-protected menus allow the preset values to be adapted as required:
To change the dimensions from mm to inches or vice versa
To change from volume flow to flow rate measurement
To change between system units l/m
3
or Impgal/USgal
To change between flow units l/s, l/min or gal/s, gal/min or USgals/s, USgals/min
To change the preset value for flow at maximum current
To change the preset value for flow at minimum current
To change the type of pulse output
To change the pulse output parameters
The password for the password-protected area is: 71360.
10.2 Opening a password-protected menu
Signal strength and the present flow are displayed:
Press the button.
You are prompted for the password.
If the password is not entered, the display automatically changes back to the
flow value after a few seconds.
Enter the password (71360).
See Section 10.4 Changing the numerical values in data menus, Page 24.
Make all the desired changes.
Press the button.
The current parameter is skipped.

Password-protected menus Instruction manual
24
Press the button User Menu: Exit.
The new values are stored and the password-protected menu is closed.
10.3 Changing the selection menus
The procedure for changing the preset values is the same for all menus.
Open the password-protected menu.
See Section 10.2 Opening a password-protected menu, Page 23.
For example, select the Flow Units parameter.
The current value (l/min) flashes
Press the button.
The value (l/s) flashes.
Press the button.
The new value (l/s) is stored and the next screen is displayed.
10.4 Changing the numerical values in data menus
The procedure for changing numerical values is the same for all menus.
In this example, the preset value for the flow at maximum current is changed from 1,000 l to
1,258 l.
Open the password-protected menu.
See Section 10.2 Opening a password-protected menu, Page 23.
As an example, select the parameter for the flow at maximum current.
The tens of thousands digit (01000.0) flashes
Press the button twice.

Instruction manual Password-protected menus
25
The hundreds digit (01000.0) flashes.
Press the button twice.
The flashing hundreds digit (01000.0) changes to 2.
Press the button.
The tens digit (01200.0) flashes.
Press the button five times.
The flashing tens digit (01200.0) changes to 5.
Press the button.
The ones digit (01250.0) flashes.
Press the button twice.
The flashing ones digit (01250.0) changes to 8.
Press the button.
The new value (01258.0) is stored and the next screen is displayed.
10.5 Password-protected menu structure
10.5.1 Overview
Invalid input / no input for 10 s
See Section 10.5.2 "Setup", Page 26.
See Section 0 "
Pulse output", Page 29.
See Section 10.5.4 "Current output", Page 29.
See Section 10.5.5 "Calibration", Page 30.
User Menu:
Current Output

Password-protected menus Instruction manual
30
10.5.5 Calibration
See Section 10.5.1 "Overview",
Page 25.
See Section 10.5.1
"Overview", Page 25.
If the totalizer is activated, the display switches back and forth between the flow value and
the total.
Press the button
Each screen is displayed for 30 s.
Range 0.00 – 0.50
0.10 m/s
Range 0.500 – 1.500
1,000
Reset Vol. Totals
NO | YES

Instruction manual Diagnosis
31
11 Diagnosis
The diagnosis menu provides additional information and various diagnosis options.
In the diagnosis menu, the keypad is less responsive than in normal operating mode. The
buttons therefore have to be pressed for a longer time.
The estimated transmission time (Est. TA) and
actual transmission time (Act. TA) are
displayed. There should be a certain ratio
between these two values.
If the frequency-based option (pulse
frequency) is selected, the present pulse
output frequency is displayed, proportional to
the flow rate.
This screen will display the errors. A number
between 0-255 will be displayed. If no errors
reported "None" is displayed.
The flow board's software version is shown on
the upper line. The lower line shows its
status.
The software version (Rev.) and serial number
(S/N) of the U1000 V2.
The gain factor is displayed as an indication of
signal strength and switch setting. The values
for a good signal 600 – 970 and switch setting
(x1).
The current time difference (DT) between
upstream and downstream signals in [1 ns =
10-9 s].
Est. TA 85.64
Act. TA 86.77
ToFM Connected
5060-01-01-01-03
Rev: 05.00.001
S/N:112547 06/19

Troubleshooting Instruction manual
32
Risk of injury and loss of product quality through the use of spare parts not provided by
GF Piping Systems!
Risk of injury and damage to property.
If repairs are necessary, please contact your national agent for GF Piping Systems.
12.1 Maintenance plan
Set the maintenance intervals according to the operating conditions (e.g. ambient
temperature).
Carry out the following maintenance tasks as part of the regular system inspection.
Renew the sound-conductive paste
For questions regarding maintenance of the product, please contact your national GF Piping
Systems representative.
13 Troubleshooting
13.1 Flow errors and warnings
A signal strength of less than 40% indicates poor set up of the instrument, and the
installation should be checked or possibly moved to a different site.
A negative flow is indicated by an”!” being displayed on the top line instead of a “*”.
13.2 Error messages
The device is not receiving a signal from
one or both transducers.
If this message continues to be
displayed, replace the sensors. See
Section 8.6 Moving the guide rail,
Page 16.
The Vol per pulse value is set too low.
Increase this value in the password-
protected menu, see Section 10
Password-protected menus , Page
23.

Instruction manual Troubleshooting
33
This message indicates a device error.
Switch the U1000 V2 off then on
again.
If this message continues to be
displayed, please contact the
GF Piping Systems Service
department.
An invalid password has been entered.
Enter the correct password: 71360.
An invalid pipe inside diameter has been
entered.
Enter a value within the indicated
range.
The 4 - 20 mA current output is switched
on and, in the password-protected area,
an invalid value has been entered for the
flow at maximum / minimum current.
Enter a value within the indicated
range.
An invalid frequency value has been
entered for frequency-based pulse
output.
Enter a value within the indicated
range.
An invalid pulse width value has been
entered for volume-based pulse output.
Enter a value within the indicated
range.
An invalid value has been entered for leak
flow rate suppression.
Enter a value within the indicated
range.
An invalid value has been entered for
calibration factor.
Enter a value within the indicated
range.
Range 20 – 110 mm
0.000 mm
Range 0.000 – 0.500
0000.0

Troubleshooting Instruction manual
34
Error messages are displayed as a number in the diagnostics menu. Contact GF Support if
other messages appear.
13.3 Modbus Error Messages
Incorrect function
request
Incorrect register
length

Instruction manual Removal
35
Example of a good message
The only acceptable commands are 0x03 and 0x06
Incorrect register length
slave is busy processing and is unable to respond
14 Removal
Switch off the external power supply and prevent it from being switched on again.
Disconnect all cable connections.
Loosen the pipe clamps and remove the U1000 V2 completely from the pipe along with all
connecting cables.
15 Disposal
Before disposing of the different materials, separate them into recyclable materials,
normal waste and special waste.
Comply with local legal regulations and provisions when recycling or disposing of the
product, individual components and packaging.
Comply with national regulations, standards and directives.
A product marked with this symbol must be taken to a separate collection point
for electrical and electronic devices.
If you have any questions regarding disposal of the product, please contact your
national agent for GF Piping Systems.

GF Piping Systems
Worldwide at home
Our sales companies and representatives ensure
local customer support in more than 100 countries.
www.gfps.com
Argentina / Southern South America
Georg Fischer Central Plastics Sudamérica S.R.L.
Buenos Aires / Argentina
Phone +54 11 4512 02 90
gfcentral.ps.ar@georgfischer.com
www.gfps.com/ar
Australia
George Fischer Pty Ltd
Riverwood NSW 2210
Phone +61 (0) 2 9502 8000
australia.ps@georgfischer.com
www.gfps.com/au
Austria
Georg Fischer Rohrleitungssysteme GmbH
3130 Herzogenburg
Phone +43 (0) 2782 856 43-0
austria.ps@georgfischer.com
www.gfps.com/at
Belgium / Luxembourg
Georg Fischer NV/SA
1600 Sint-Pieters-Leeuw / Belgium
Phone +32 (0) 2 556 40 20
Fax +32 (0) 2 524 34 26
be.ps@georgfischer.com
www.gfps.com/be
Brazil
Georg Fischer Sist. de Tub. Ltda.
04571-020 São Paulo/SP
Phone +55 (0) 11 5525 1311
br.ps@georgfischer.com
www.gfps.com/br
Canada
Georg Fischer Piping Systems Ltd
Mississauga, ON L5T 2B2
Phone +1 (905) 670 8005
Fax +1 (905) 670 8513
ca.ps@georgfischer.com
www.gfps.com/ca
China
Georg Fischer Piping Systems Ltd
Shanghai 201319
Phone +86 21 3899 3899
china.ps@georgfischer.com
www.gfps.com/cn
Denmark / Iceland
Georg Fischer A/S
2630 Taastrup / Denmark
Phone +45 (0) 70 22 19 75
info.dk.ps@georgfischer.com
www.gfps.com/dk
Finland
Georg Fischer AB
01510 Vantaa
Phone +358 (0) 9 586 58 25
Fax +358 (0) 9 586 58 29
info.fi.ps@georgfischer.com
www.gfps.com/fi
France
Georg Fischer SAS
95932 Roissy Charles de Gaulle Cedex
Phone +33 (0) 1 41 84 68 84
fr.ps@georgfischer.com
www.gfps.com/fr
Germany
Georg Fischer GmbH
73095 Albershausen
Phone +49 (0) 7161 302 0
info.de.ps@georgfischer.com
www.gfps.com/de
India
Georg Fischer Piping Systems Pvt. Ltd
400 083 Mumbai
Phone +91 22 4007 2000
Fax +91 22 4007 2020
www.gfps.com/in
Indonesia
PT Georg Fischer Indonesia
Karawang 41371, Jawa Barat
Phone +62 267 432 044
Fax +62 267 431 857
indonesia.ps@georgfischer.com
www.gfps.com/id
Italy
Georg Fischer S.p.A.
20063 Cernusco S/N (MI)
Phone +39 02 921 861
it.ps@georgfischer.com
www.gfps.com/it
Japan
Georg Fischer Ltd
530-0003 Osaka
Phone +81 (0) 6 6341 2451
jp.ps@georgfischer.com
www.gfps.com/jp
Korea
Georg Fischer Korea Co. Ltd
Unit 2501, U-Tower
120 Heungdeok Jungang-ro
(Yeongdeok-dong)
Giheung-gu, Yongin-si, Gyeonggi-do
Phone +82 31 8017 1450
Fax +82 31 217 1454
kor.ps@georgfischer.com
www.gfps.com/kr
Malaysia
George Fischer (M) Sdn. Bhd.
41200 Klang, Selangor Darul Ehsan
Phone +60 (0) 3 3122 5585
Fax +60 (0) 3 3122 5575
my.ps@georgfischer.com
www.gfps.com/my
Mexico / Northern Latin America
Georg Fischer S.A. de C.V.
CP 66636 Apodaca, Nuevo Leon / Mexico
Phone +52 (81) 1340 8586
Fax +52 (81) 1522 8906
mx.ps@georgfischer.com
www.gfps.com/mx
Middle East
Georg Fischer Piping Systems (Switzerland) Ltd
Dubai / United Arab Emirates
Phone +971 4 289 49 60
gcc.ps@georgfischer.com
www.gfps.com/int
Netherlands
Georg Fischer N.V.
8161 PA Epe
Phone +31 (0) 578 678 222
nl.ps@georgfischer.com
www.gfps.com/nl
New Zealand
Georg Fischer Ltd
5018 Upper Hutt
Phone +04 527 9813
Fax +04 527 9834
nz.ps@georgfischer.com
www.gfps.com/nz
Norway
Georg Fischer AS
1351 Rud
Phone +47 67 18 29 00
no.ps@georgfischer.com
www.gfps.com/no
Philippines
George Fischer Pte Ltd
1604 Pasig City
Phone +632 571 2365
Fax +632 571 2368
sgp.ps@georgfischer.com
www.gfps.com/sg
Poland
Georg Fischer Sp. z o.o.
05-090 Sekocin Nowy
Phone +48 (0) 22 31 31 0 50
poland.ps@georgfischer.com
www.gfps.com/pl
Romania
Georg Fischer Piping Systems (Switzerland) Ltd
020257 Bucharest - Sector 2
Phone +40 (0) 21 230 53 80
ro.ps@georgfischer.com
www.gfps.com/int
Russia
Georg Fischer Piping Systems (Switzerland) Ltd
Moscow 125040
Phone +7 495 748 11 44
ru.ps@georgfischer.com
www.gfps.com/ru
Singapore
George Fischer Pte Ltd
528 872 Singapore
Phone +65 6747 0611
Fax +65 6747 0577
sgp.ps@georgfischer.com
www.gfps.com/sg
Spain / Portugal
Georg Fischer S.A.
28046 Madrid / Spain
Phone +34 (0) 91 781 98 90
es.ps@georgfischer.com
www.gfps.com/es
Sweden
Georg Fischer AB
117 43 Stockholm
Phone +46 (0) 8 506 775 00
info.se.ps@georgfischer.com
www.gfps.com/se
Switzerland
Georg Fischer Rohrleitungssysteme (Schweiz) AG
Phone +41 (0) 52 631 3026
ch.ps@georgfischer.com
www.gfps.com/ch
Taiwan
Georg Fischer Co. Ltd
San Chung Dist., New Taipei City
Phone +886 2 8512 2822
Fax +886 2 8512 2823
www.gfps.com/tw
United Kingdom / Ireland
George Fischer Sales Limited
Coventry, CV2 2ST / United Kingdom
Phone +44 (0) 2476 535 535
uk.ps@georgfischer.com
www.gfps.com/uk
USA / Caribbean
Georg Fischer LLC
92618 Irvine, CA / USA
Phone +1 714 731 8800
Fax +1 714 731 6201
us.ps@georgfischer.com
www.gfps.com/us
Vietnam
George Fischer Pte Ltd
Ho Chi Minh City
Phone + 84 28 3948 4000
Fax + 84 28 3948 4010
sgp.ps@georgfischer.com
www.gfps.com/vn
International
Georg Fischer Piping Systems (Switzerland) Ltd
Phone +41 (0) 52 631 3003
Fax +41 (0) 52 631 2893
info.export@georgfischer.com
www.gfps.com/int
The information and technical data (altogether “Data”) herein are not binding, unless explicitly confirmed in writing.
The Data neither constitutes any expressed, implied or warranted characteristics, nor guaranteed properties or a guaranteed
durability. All Data is subject to modification. The General Terms and Conditions of Sale of Georg Fischer Piping Systems apply.
GFDO_6384 EN (07.19)
© Georg Fischer Piping Systems Ltd
CH-8201 Schaffhausen/Switzerland, 2019