Genie GS-4047, X-14, GS-3232 User Manual

First Notice

Safety Notice

Mandatory Action Required

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Date:
Models Affected:

MEXCAC

February 27, 2017

GS-3232

GS-4047

X-14

Serial Numbers Affected:

Subject:

Allowable Hours:

See Tables 1a and 1b on pages 2 and 3

Control System Malfunction

Software Upgrade Only: 30 minutes
Control System and Software Upgrade: 60 minutes

Issue:

Genie has determined that the control system utilized on the above referenced machines can malfunction. A
malfunctioning control system can result in the issues listed below:

 GS-3232: This control system malfunction allows the operator to lift and drive the machine with the

platform raised above the maximum allowable travel height of 22 ft / 6.7 m. A ma chine that is driven with

the platform raised above 22 ft / 6.7 m can cause the machine to lose stability resulting in a tip
over.

Note: This Safety Notice supersedes Safety Notice 120013 issued on October 15, 2012.

 GS-4047 and X-14: This control system malfunction can cause the platform to lower after the controls are

released, resulting in unintended machine movement. Unintended machine movement can result in a

hazardous situation.

Action(s) Required:

1 Locate the affected machines referenced in tables 1a and 1b on pages 2 and 3 within your fleet.
2 Using tables 1a and 1b, determine the appropriate action for your machine.

Terex Aerial Work Platforms, 6464 185th Ave NE Redmond WA 98073, Ph: 800-536-1800, 425-881-1800

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First Notice

Safety Notice

Mandatory Action Required

Table 1a. Affected Serial Numbers, GS-3232

Serial Range Action
GS-3232:

GS3214A-135001 to 136593
GS3215A-136597 to 142004
GS3216A-142008 to 142674
GS3216P-142678 to 146926

Note: The machines below were shipped from the factory with the 2-Speed Lift control system. In 2014, Genie
released "SmartLink Proportional Lift" control system upgrade kits for these machines. Some of these machines
may have been upgraded with the Proportional Lift control system. Inspect the P-Con to determine the control
system installed on these machines.

GS-3232:

GS3211A-110000 to 110006
GS3212A-110007 to 112760
GS3213A-112773 to 117699
GS3214A-117702 to 120641

Update software; Follow "Work Instructions" starting on page 5.

P-Con, Proportional Lift Update software; Follow "Work Instructions"

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starting on page 5.

P-Con, 2-Speed Lift

Update control system; Order the appropriate
"Control Box Upgrade Kit". Refer to table 2 on
page 4.

Note: The software will be updated as part of the
upgrade process.

Terex Aerial Work Platforms, 6464 185th Ave NE Redmond WA 98073, Ph: 800-536-1800, 425-881-1800

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First Notice

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Mandatory Action Required

Table 1b. Affected Serial Numbers, GS-4047 and X-14

Serial Range Action
GS-4047:

GS4714C-1800 to 1877
GS4715C-1878 to 2632
GS4716C-2633 to 3530
GS47C-4500 to 4553

GS4714D-300 to 336
GS4715D-337 to 1305
GS4715D-1306 to 1326
GS4716D-1306 to 3855
GS47D-3960 to 4937

GS4716P-101 to 204
GS47P-1000 to1236

GS4716-2176 to 3409

Update software; Follow "Work Instructions" starting on page 5.

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X-14:

X1415D-101 to 142
X1416D-143 to 240

Note: The machines below were shipped from the factory with the 2-Speed Lift control system. In 2014, Genie
released "SmartLink Proportional Lift" control system upgrade kits for these machines. Some of these machines
may have been upgraded with the Proportional Lift control system. Inspect the P-Con to determine the control
system installed on these machines.

GS-4047:

GS4712C-101 to 439
GS4713C-440 to 1006
GS4714C-1007 to 1799

GS4714D-101 to 299

P-Con, Proportional Lift Update software; Follow "Work Instructions"

starting on page 5.

P-Con, 2-Speed Lift

Update control system; Order the appropriate
"Control Box Upgrade Kit". Refer to table 2 on
page 4.

Note: The software will be updated as part of the
upgrade process.

Terex Aerial Work Platforms, 6464 185th Ave NE Redmond WA 98073, Ph: 800-536-1800, 425-881-1800

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First Notice

Safety Notice

Mandatory Action Required

Table 2. Control Box Upgrade Kits for GS-3232 and GS-4047 models

Certification Kit PN (GS-3232) Kit PN (GS-4047)

ANSI/CSA with word decals 1258337GT N/A

ANSI/CSA with symbol decals 1258516GT 1258515GT

EN280 1258339GT 1258334GT

AUS 1258338GT 1258384GT

Completion of this Safety Notice must be done as soon as possible but no later than 30 days from
receipt of the software upgrade file or control system upgrade kit.

3 Fill out and sign the completion form attached to the installation instructions and fax or email to Terex AWP

Warranty Department. This will serve as verification that you have completed this Safety Notice.

Continued Use Instructions:

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All machine operators and users must be notified of these continued use requirements.
The machines may remain in service while waiting for this software update or control system upgrade

provided that the following requirements are performed.
Model GS-3232:

 Perform the machine’s function test and pre-operational inspection prior to each use.
 Do not raise the platform unless all four outriggers are properly lowered.

Model GS-4047 and X-14:

 Perform the machine’s function test and pre-operational inspection prior to each use.
 During function test and operation, if the platform continues to lower after releasing a control,

push the Red Emergency Stop button and immediately remove the machine from service until this
Safety Notice is completed.

Terex Aerial Work Platforms, 6464 185th Ave NE Redmond WA 98073, Ph: 800-536-1800, 425-881-1800

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Work Instructions:

1 Access http://firmware.genielift.com .

2 Select "Safety Notice".

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3 Enter "170002" in the "Safety Notice" Number box and click on "Search".

Terex Aerial Work Platforms, 6464 185th Ave NE Redmond WA 98073, Ph: 800-536-1800, 425-881-1800

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4 Under the "Application Firmware" column, download and save the firmware file by clicking on the

1256792(REV*).zip link.

Where REV* = L or higher

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Important: Note the location on the computer where you downloaded the file. You will need it when performing the
software update.

5 Update the software installed on your machine using instructions PN 1278628GT.

To order parts:

Machine owners with a valid Genie account can contact the Terex AWP Parts Department to place an order
through one of the following:

Machine owners without a valid Genie account can contact their nearest Terex AWP dealership or Terex AWP
Service Centers for assistance.

Search for your nearest Terex AWP dealership by visiting our website at:

Genie Website:

https://www.gogenielift.com/default.aspx

Fax: [phone]
Phone: [phone]

http://www.genielift.com/dealersearch/

Terex Aerial Work Platforms, 6464 185th Ave NE Redmond WA 98073, Ph: 800-536-1800, 425-881-1800

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Safety Notice 170002

New Owner Update Form

(for updating machine owner information only)

Genie and ANSI requires that the seller of a Genie machine report to Genie the model and serial number of each
machine sold, as well as the name, address, and telephone number of the new owner, within 60 days of the sale.

 If you have sold a machine, list new owner's name, address and phone number, for each machine.

New Owner Information:

Model*
Serial Number *
Owner Name*
Address 1*
Address 2
City/State/Zip*
Phone Number*
Contact Person

* Required fields

List complete model and serial number (ex. GS3214A-135405, GS4714C-1868, X1416D-147)

Machine 1 Machine 2 Machine 3

Seller Information:

Date:
Company Name:
Account #:
Address:
(street):
(city):
(state, zip code) :
Phone #:

Model & Serial Number

 List any machines that could not be inspected or repaired because of the following:

Scrapped Exported Stolen

- - - -

- - - -

- - - -

- - - -

Fax to:

United States: 1 877-738-7530
Canada: 1 425-498-7530 Central America: + 1 425 498 7530
Mexico: 1 425-498-7530 Asia-Pacific: + 1 425 498 7530
Carribean: + 1 425 498 7530

Latin America: + 55 11 3246-9760

All other locations: + 1 425 498 7530

Other (explain)