Genie Tech Pro Link User Manual

User Guide

Tech Pro

™

Link

First Edition
Third

Printing

Part No. 1276689GT

User Guide First Edition • Third Printing

Introduction

Tech Pro™ Link Part No. 1276689GT

Article I. Introducti o n

Important

Basic mechanical, hydraulic and
electrical skills are required to
perform most procedures. However,
several procedures require
specialized skills, tools, lifting
equipment and a suitable workshop.
In these instances, we strongly
recommend that maintenance be
performed at an authorized Genie
dealer service center.

Compliance

Contains:
FCC ID: 2AISP-1274140
IC:22906-1274140

FCC compliance:
This device complies with Part 15 of
the FCC Rules. Operation is
subject to the following two
conditions: (1) this device may
not cause harmful interference, and
(2) this device must accept any
interference received, including
interference that may cause
undesired operation.”

Changes or modifications not
expressly approved by Terex USA
LLC could void the user's authority
to operate the equipment.

ISED compliance:
This device complies with Industry
Canada license-exempt RSS
standard(s). Operation is subject to
the following two conditions: (1) this
device may not cause interference,
and (2) this device must accept any
interference, including interference
that may cause undesired operation
of the device.

RF exposure information:
Reported SAR value :0.11W/kg,
next to body. 0 mm

Technical Publications

Readers are encouraged to notify
Genie of errors and send in
suggestions for improvement. All
communications will be carefully
considered for future printings of
this and all other manuals.

Contact Us:

Internet: www.genielift.com
E-mail: [e-mail]

Copyright © 2017 by Terex Corporation

First Edition: Third Printing, August 2018

Genie is a registered trademark of Terex
South Dakota, Inc. in the U.S.A. and many
other countries.

“Genie® Tech Pro” and "SmartLink" are
trademarks of Terex South Dakota, Inc.

First Edition • Third Printing User Guide

Safety Rules

Part No. 1276689GT Tech Pro™ Link 1

Article II. Safety Rules

Danger

Failure to obey the instructions in
the appropriate Operator's Manual
on your machine will result in death
or serious injury.

Many of the hazards identified in the
operator's manual are also safety
hazards when maintenance and
repair procedures are performed.

Warning

Do not submerge or subject the
Tech Pro Link to pressurized fluids.
To clean the Tech Pro Link, wipe
with a damp cloth, using water or
mild detergent. Completely dry
before storing.

The Genie Tech Pro Link comes
with factory installed software. For
updates, please refer to Software
Installation.

Do Not Perform
Maintenance or Repairs
Unless:

 You are trained and qualified to

perform maintenance and
repairs.

 You read, understand and

obey:

 manufacturer's instructions

and safety rules

 employer's safety rules and

worksite regulations

 applicable governmental

regulations

 You have the appropriate tools,

lifting equipment and a suitable
workshop.

User Guide First Edition • Third Printing

Safety Rules

2 Tech Pro™ Link Part No. 1276689GT

Kit Components

The full boxed kit is P/N 1276686GT
and includes:

• Tech Pro Link

• User manual

1276689GT

• USB cable

1276688GT

• Wrist lanyard

1276687GT

• Databus Harness Cable

1275739GT

• USB Thumb Drive

1284465GT

Available Accessories

• SmartLink retrofit harness

1275740GT

First Edition • Third Printing User Guide

Key Features

Part No. 1276689GT Tech Pro™ Link 3

Article III. Key Features

1 Directional arrow key pad,

up/down, left/right, OK button

2 Power, Home, Flashlight

buttons

3 Display

4 Flashlight

5 USB connection - Micro B

6 USB connection - Type A

7 USB access door

8 Lanyard attachment point

9 Databus harness connection

point

10 Magnet mounting surface

11 Lanyard attachment point

User Guide First Edition • Third Printing

Keypad Legend

4 Tech Pro™ Link Part No. 1276689GT

Article IV. Keypad Legend

Keypad Function Legend

1 Power Button

Press and hold for 1 second to
power on. Press and hold for 3
seconds to power down.

2 Home Button

Returns display to Home
screen.

3 Flashlight Button

Press and hold for 2 seconds to
power on the flashlight. Press
and hold for 1 second to power
off. When powered by the
internal battery, the flashlight
will automatically power down
after 2 minutes to save battery
life.

4 Up Button

The Up key will move menu
selection upward or increased
values.

5 Right Button

The Right key will scroll through
home screen icons to the right.

6 Down Button

The Down key will move menu
selection downward or
decreased values.

7 Left Button

The Left key will scroll through
home screen icons to the left
and back out the menu to the
previous screen.

8 OK Button

The OK button will select
highlighted menu items and
confirm value changes.

First Edition • Third Printing User Guide

Home Screen Legend

Part No. 1276689GT Tech Pro™ Link 5

Article V. Hom e Scr een Leg end

1 Model

The model of the machine that
the Tech Pro Link is connected
to.

2 Title bar displays the name of

the selected menu.

3 Machine Hours

The current machine hours
displayed in the format 12345.6

4 USB Symbol

Indicates a USB thumb drive is
detected.

5 Wi-Fi Symbol

Indicates Wi-Fi is enabled.

6 Battery Level/Charge Status

7 Settings Menu

8 Faults Menu

9 Maintenance Menu

10 Gauges Menu

Battery Level/Charge
Status

1 The empty battery image is

displayed when battery charge
is less than 30%

2 The half battery image is

displayed when battery charge
is between 30% and 70%

3 The full battery image is

displayed when battery charge
is above 70%

4 The battery charge symbol is

displayed when connected to a
power source via either the
databus harness or the USB
Micro B charging port.

User Guide First Edition • Third Printing

Home Screen Legend

6 Tech Pro™ Link Part No. 1276689GT

Settings Menu

• Calibration

• Speed / Threshold

• Model and Option Selection

• Battery Type

• Feature Selection

• Display Settings

• Units / Languages

• Software Update

Faults Menu

• Active Faults

• Fault History

• Clear Faults

Maintenance Menu

• System Information

• Real Time Machine Data

Gauges Menu

• Engine Gauges

First Edition • Third Printing User Guide

Tech Pro Connections

Part No. 1276689GT Tech Pro™ Link 7

Article VI. Tech Pro Con nect ions

Equipment Databus
Connection

The Genie Tech Pro Link includes a
4-pin connector in its handle for
Power, Ground and CAN databus
connection with Genie control
systems.

The harness power connection also
charges the internal battery.

USB Connections

USB Connection - Type A
A standard USB thumb drive may
be connected to download machine
data or upload new machine
software.

USB Connection - Micro B
Use the USB cable included, to
charge the internal battery.

Equipment Connector
Locations

Compatible Genie equipment will be
identified by the Tech Pro Link logo
located next to one or more round 5
pin connection points.

Databus Harness Pin-out

Equipment Circuit 4 Pin Connector

5 Pin Connector

Battery Voltage 12V / 24V 1

A

Ground 2

B

CAN High 3

D

CAN Low 4

E

User Guide First Edition • Third Printing

Software Installation

8 Tech Pro™ Link Part No. 1276689GT

Article VII. Software Instal lati on

USB Compatibility

Tech Pro Link only supports certain
types of USB thumb drive file
systems. If the incorrect file system
is detected, an error message will
occur, Try drive with FAT system.

To correct this, install the USB flash
drive into a PC or laptop. Under
Computer, select the drive the USB
thumb drive is installed on. Right
click on the drive and select Format.

Select the File system drop down
menu, select FAT32.

Verify that the box is checked for
Quick Format.

Select Start.

First Edition • Third Printing User Guide

Software Installation

Part No. 1276689GT Tech Pro™ Link 9

Updating the Tech Pro Link
Software

1 Install a USB thumb drive into a

PC or laptop.

2 Launch a web browser on your

PC or laptop. Type in the
following IP address:
http://firmware.genielift.com/

3 Select the Controller Type

drop down menu, select Tech
Pro Link, then select Search.

4 Under Application Firmware,

select the .zip file. Select I
Accept, select Open.

Note: A window will open displaying
a .gff file.

5 Save the .gff file to a USB

thumb drive.

6 Remove the USB thumb drive

from the PC or laptop and insert
it into the Tech Pro Link
USB-Type A connection port.

Note: The Tech Pro Link must be
turned off to enter Bootloader Mode.
Press and hold the Power button for
3 seconds.

7 Press and hold the Left and OK

buttons. Press the Power
button until you see Preparing
System Bootloader Mode.

8 Press the up/down arrows to

navigate to the .gff file to be
installed. Press OK to install the
file.

9 After the software has been

updated, remove the USB
thumb drive.

User Guide First Edition • Third Printing

Software Installation

10 Tech Pro™ Link Part No. 1276689GT

Updating the Machine
Software Using the Tech Pro
Link

1 Install a USB thumb drive into a

PC or laptop.

2 Launch a web browser on your

PC or laptop. Type in the
following IP address:
http://firmware.genielift.com/

3 Select the Machine Model drop

down menu, select the model of
the machine to be updated,
then select Search.

4 Under Application Firmware

and / or Bootloader Firmware,
select the .zip file. Select I
Accept, select Open.

Note: A window will open displaying
a .gff file.

5 Save the .gff file to a USB

thumb drive.

6 Remove the USB thumb drive

from the PC or laptop and insert
it into the Tech Pro Link
USB-Type A connection port.

Note: The Tech Pro Link must be
turned off to enter Bootloader Mode.
Press and hold the Power button for
3 seconds.

7 Connect the Tech Pro Link to

the machine.

1 Turn the key switch to ground

control and pull out the red
Emergency Stop button to the
on position at both ground and
platform controls.

8 Press and hold the Left and OK

buttons. Press the Power
button until you see Preparing
System Bootloader Mode.

9 Press the up/down arrows to

navigate to the .gff file to be
installed. Press OK to install the
file.

10 Follow the prompts to complete

the software update.

11 After the software has been

updated, remove the USB
thumb drive.

First Edition • Third Printing User Guide

Specifications

Part No. 1276689GT Tech Pro™ Link 11

Article VIII. Specifications

Technical Specifications

Storage Temperature

-40 to +70 deg. C / -40 to +158 deg. F

Operating Temperature

-20 to +70 deg. C / -4 to +158 deg. F

Input Voltage 4 Pin Connector

5V-30V @1A

Input Voltage USB Micro B

5V@1A

Wi-Fi Range

50 feet / 15 m

Equipment Ratings

• Indoor and outdoor use

• Altitude up to 6500 ft / 2000 m

• Pollution degree 2

• Enclosure rated IPx4 (with USB access door closed)

User Guide First Edition • Third Printing

12 Tech Pro™ Link Part No. 1276689GT

Notes

First Edition • Third Printing User Guide

Part No. 1276689GT Tech Pro™ Link 13

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Tech Pro™ Link

Part No. 1276689GT

User Gui de

First Edition • Thir d Printin g