Genie QuietLift 800 Owner's Manual

ALWAYS AT YOUR COMMAND

Installer:

Leave this manual
with homeowner.

Homelink® is a registered trademark of
Johnson Controls Technology Company.

®

is a registered trademark of

Car2U
Lear Corporation.

© GMI Holdings, Inc. d/b/a The Genie Company

PN# 37026500123, 5/15/2009

Models 2022/2024/2042

GARAGE DOOR OPENERS

Includes: 2-Bulb Light System
Wall Console

Includes INTELLICODE® Remote Control
Safe-T-Beam

®

System must be installed to close door.

For use only with sectional doors.

Homelink® and Car2U® compatible

For Answers and Assistance:

1.800.354.3643

or visit www.geniecompany.com

SAVE THIS MANUAL FOR FUTURE REFERENCE

PN# 37026500123 05/15/2009

2

OVERVIEW OF POTENTIAL HAZARDS

READ THIS SAFETY INFORMATION

Garage doors are large, heavy objects that move with the help of springs under high tension and electric motors. Since moving
objects, springs under tension, and electric motors can cause injuries, your safety and the safety of others depend on the owner or
user of this system to read, understand and implement the information in this manual. If you have questions or do NOT
understand the information presented, contact The Genie Company or an authorized Genie

®

Dealer.

The safety alert symbol and following signal words DANGER, WARNING, and CAUTION are used throughout this manual to call
attention to and identify different levels of hazard and special instructions.

This is the safety alert symbol. This symbol is placed next to signal words and messages to help you identify

important safety information

The word:

DANGER indicates an imminently hazardous situation which, if NOT avoided, will result in death or serious injury.
WARNING indicates a potentially hazardous situation which, if NOT avoided, could result in death or serious injury.
CAUTION indicates a potentially hazardous situation which, if NOT avoided, may result in injury or property damage.

The word

NOTE is used to indicate important steps to be followed, important considerations, or location of parts.

IMPORTANT SAFETY INSTRUCTIONS

READ AND FOLLOW ALL INSTRUCTIONS

SAVE THESE INSTRUCTIONS

SAFETY INFORMATION

POTENTIAL

HAZARD

EFFECT PREVENTION

Keep people clear of opening while door is moving.

Do NOT allow children to play with the door operator.
Do NOT operate a door that jams or one that has a broken spring.

MOVING DOOR

WARNING:

Could result in Death

or Serious Injury

Turn OFF power before removing operator cover.
When replacing cover, make sure wires are not pinched or near

moving parts.
Operator must be properly grounded.

ELECTRICAL

SHOCK

WARNING:

Could result in Death

or Serious Injury

Do NOT try to remove, install, repair or adjust springs or anything to
which door spring parts are fastened, such as, wood blocks, steel
brackets, cables or other like items.

Installations, repairs and adjustments must be done by a trained door
system technician using proper tools and instructions.

HIGH

SPRING

TENSION

WARNING:

Could result in Death

or Serious Injury

PN# 37026500123 05/15/2009

3

TABLE OF CONTENTS

OPENER FEATURES

INTELLICODE®Rolling Code Security System.

An electronic rolling code system that enhances the security of
the door opener by continuously changing the access code
each time the remote control is used. The door opener
responds to each new code only once. An access code copied
from a working system and tried again will not control the door
opener.

Lighted Wall Control*

Operates door opener from inside garage.

(Refer to section 3)

and Car2U®compatible.

Follow the Homelink

®

or Car2U®instructions in your car

owner’s manual.

*Opener MUST be installed with the

included Wall Control.

SAFETY FEATURES

Safe-T-Beam®Non-Contact Reversing System**.

Puts an invisible beam across the door opening. The door stops
and reverses to the full open position if anything passes
through the beam. Red or green LED indicator lights on the
power head provide a self diagnostic code if an operational
problem exits. (Refer to Section 10.)

Safe-T-Reverse

®

Contact Reversing System.

Automatically stops and reverses a closing door within 2
seconds of contact with an object. (Refer to Section 6.)

Safe-T-Stop

®

Timed Reversed System.

Automatically opens a closing door if it fails to close completely
within 30 seconds.

ForceGuard

™

Control.

Features adjustable open and close force settings. For
maximum safety, these must be set to the minimum force
required to fully open and close the door. (Refer to Section 6.)

Relay Monitoring System.

Automatically stops and reverses a closing door if the closing
relay malfunctions.

Watch Dog

™

Monitoring System.

Automatically stops and reverses a closing door if the
Safe-T-Beam®System** notes an operational problem.

Automatic Lighting System.

Twin bulb lighting supplies up to 120 watts of light for safer
evening exits and entries. Turns ON when door is activated and
automatically turns OFF 3 minutes later.

Manual Emergency Release.

Manually releases door from door opener. Use during a power
failure or other emergency to allow manual opening and closing
of door. (Refer to Section 6.)

**Safe-T-Beam®Safety Reverse System

MUST be installed to close door.

SECTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . PAGE

SAFETY INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

OPENER FEATURES. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

SAFETY FEATURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

PRE-INSTALLATION CHECK LIST . . . . . . . . . . . . . . . . . . . . . . . 4-5

RECOMMENDED TOOLS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

PARTS IDENTIFICATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7

KEY ILLUSTRATIONS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

SAFETY INSTALLATION INFORMATION. . . . . . . . . . . . . . . . . . . . 9

INSTALLATION

1 OPENER ASSEMBLY . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-11

2 OPENER INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . 12-14

3 WALL CONTROL INSTALLATION . . . . . . . . . . . . . . . . . 15-16

4 SAFE-T-BEAM

®

SYSTEM INSTALLATION . . . . . . . . . . . 17-18

5 CONNECTING TO POWER . . . . . . . . . . . . . . . . . . . . . . . . . 19

ADJUSTMENTS

6 LIMIT SWITCHES & FORCE ADJUSTMENT . . . . . . . . . 20-22

KEYED EMERGENCY RELEASE . . . . . . . . . . . . . . . . . . . . 21

CONTACT REVERSE TEST . . . . . . . . . . . . . . . . . . . . . . . . . 22

7 PROGRAMMING REMOTE CONTROLS. . . . . . . . . . . . . . . 23

8 BATTERY/ VISOR CLIP INSTALLATION . . . . . . . . . . . . . . . 24

9 LIGHT BULB AND LENS INSTALLATION . . . . . . . . . . . . . . 24

SAFETY INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

MAINTENANCE & TROUBLESHOOTING

10 ROUTINE MONTHLY MAINTENANCE . . . . . . . . . . . . . . . . 25

WIRING DIAGRAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

TROUBLESHOOTING GUIDE - OPENER. . . . . . . . . . . . . . 27

TROUBLESHOOTING GUIDE - POWER HEAD LED . . . . . 28

TRANSMITTER COMPLIANCE STATEMENT . . . . . . . . . . . . . . . 29

WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

PN# 37026500123 05/15/2009

6

To avoid damage to your door and/or

opener, make sure you disable and/or
remove any door locks, ropes, and/or cables
(NOT door lift cables) prior to installing your
opener

. (

Refer to Section 1.)

4

PRE-INSTALLATION CHECK LIST

FOR HELP-1.800.354.3643 OR WWW.GENIECOMPANY.COM

Things to consider if you are planning to "Do-it-yourself."

This opener is designed for use with SECTIONAL doors only.

In many cases you will be replacing an existing door opener with a new one, however, if this
will be the first opener installed there are some pre-installation issues which need to be
addressed. They are as follows:

The Genie Company recommends that you read and fully understand all information and
instructions contained herein before choosing a "Do-it-yourself" installation. Any
questions should be directed to The Genie Company or an authorized Genie

®

Dealer.

1

Check your ceiling where the power
head of your new unit will be mounted.

Plan how you will be mounting the power head.
It is possible that ceiling joists may not be in the
position needed with respect to the garage door
opener. It may be necessary to add an
additional bracket and

fasteners (not included

with your new door opener kit).

(Refer to Section 2.)

2

Check the wall directly above the garage
door

. The door opener’s header bracket

must be securely fastened to this wall. Insure
that the structure will provide a strong mounting
location. (

Refer to Section 2.)

3

Check to see if the mounting location
for the Safe-T-Beam

®

System is clear from
obstruction and has a wood surface available
for attaching the mounting brackets

. The

brackets may be attached to concrete if necessary
but extra tools and special fasteners (not supplied)
will be required.

(Refer to Section 4 and 5.)

NOTE: Mounting brackets must be installed
within code specifications.

4

Is your sectional garage door made of

aluminum, light-weight steel, fiberglass

or glass panels

? Additional support bracing

must be added to these type doors. If this is the
case, please contact the door manufacturer or
authorized dealer so that they can furnish you
with a "bracing kit."

(Refer to Section 2.)

7

Insure that your door is properly balanced
and moving freely. (

Refer to Section 10.)

If your door jams, binds, is improperly
balanced or has a broken spring, have it
repaired or adjusted by a trained door system
technician. Door springs, cables, pulleys,
brackets and associated hardware are under
extreme tension and can cause serious injury
or death.

WARNING

(

The issue numbers below refer to the circled numbers in the illustrations on page 5.

)

8

(NOT SHOWN) If your garage does not have

a separate entry door, you should consider
an emergency release kit (GER-2)for installation on
your garage door.

DO NOT USE AN EXTENSION CORD!
DO NOT USE A PORTABLE GENERATOR! This
product is designed to operate on
standard house current.
DO NOT USE ALTERNATE POWER SUPPLIES.

WARNING

5

You need a properly grounded 110-120 Volt

power supply available

. The outlet should be

no more than 3 feet from the power head once it is
mounted.

(Refer to Section 5.)

Remove

Remove

To reduce the risk of injury to persons or
damage to property - Use this opener only
with sectional doors.

WARNING

PN# 37026500123 05/15/2009

5

TYPICAL SECTIONAL DOOR INSTALLATION

FOR HELP-1.800.354.3643 OR WWW.GENIECOMPANY.COM

TYPICAL SUPPORT

BRACKET

(NOT PROVIDED)

EXTENSION SPRING

OR

TORSION SPRING

SAFE-T-BEAM

®

SENSORS

BRACES

ADDED
HEADER BRACKET
MOUNTING BOARD

POWER CORD

(APPROX. 45 IN.)

TO 120V GROUNDED

OUTLET

4

1

3

6

2

3

5

SECTIONAL DOOR

Pg. 19

Pg. 13

Pg. 12-13

Pg. 14

Pg. 11

Pg. 17-18

Pg. 17-18

MAX. 6"
MIN. 5"

Pg. 25

To reduce the risk of injury to persons or
damage to property - Use this opener only
with sectional doors.

WARNING

7

NOTE: This opener is designed for
use with SECTIONAL doors only.

PN# 37026500123 05/15/2009

6

RECOMMENDED TOOLS

FOR HELP-1.800.354.3643 OR WWW.GENIECOMPANY.COM

3/16" Drill Bit

1/4", 7/16", 3/8" and

1/2" Sockets

Step ladder

Drill

Ratchet

Carpenter’s level

Pencil

Tape measure

Wire strippers

Phillips screwdriver

Adjustable wrench

PARTS IDENTIFICATION

-

Not Shown Full Size .

Three-button

Remote Control

Safety Brochures

Entrapment Warning

Label

Safe-T-Beam

®

Source

with wire

(Red LED)

Safe-T-Beam

®

Sensor

with wire

(Green LED)

Wire

Insulated Staple

Door

Bracket

Header Bracket

Rail Section Clamp

Safe-T-Beam

®

Source/Sensor Bracket

ARRANGING BOX CONTENTS FOR ASSEMBLY

ORGANISATION DU CONTENU DE LA BOÎTE POUR LE MONTAGE

DISPOSICIÓN DEL CONTENIDO DE LA BOLSA PARA EL MONTAJE

Remove internal boxes.

Enlever les boîtes internes.

Quite las cajas internas.

Arrange three small boxes for easy access.

Arranger les trois petites boîtes de manière à

pouvoir y accéder facilement.

Disponga las tres cajas pequeñas para tener

acceso fácil.

Arrange rails in line and pull plastic sleeve off chain

or plastic tie off belt.

Arranger les rails en ligne et tirer sur le manchon en plastique

pour le dégager de la chaîne ou cravate en plastique

outre de courroie.

Disponga los rieles en línea y estire la camisa de plástico fuera

de la cadena o lazo plástico de la correa.

Remove lens Box and motor power head.

Enlever la boîte des lentilles et la tête motorisée.

Quite la caja de la lente y el motor de la caja de control.

Carefully remove third rail (with chain or belt

attached) and place on floor.

Enlever soigneusement le troisième rail (avec la
chaîne ou courroie attachée) et le placer sur le sol.

Cuidadosamente quite el tercer riel (con la

cadena o correa acoplada) y ponga en el

piso.

Remove rail sections not connected

to chain or belt.

Enlever les sections de rail non connectées

à la chaîne ou courroie.

Quite las secciones de riel no conectadas a

la cadena o correa.

Follow instructions in the Installation Manual for assembly steps.

Procéder selon les instructions stipulées dans le manuel d'installation pour les étapes de

©Overhead Door Corporation 02/2009

Box Contents Sheet

Head Rail (Chain) Section

Center Rail Section

End Rail Section

Door Arm

Hammer

Safety Glasses

Head Rail (Belt) Section

Pro Rail (Chain) Section

Pro Rail (Belt) Section

OR

Wall Control

Child canbe pinned under automatic garage
Death or serious injury can result.

Never let child walk or run under moving door.

•

Never let child use door opener controls.

•

Always keep moving door in sight.

•

If person is pinned, push control button or use

•

emergency release.

Test do or op en e r mo n th ly :

•

Refer to your owner'’smanual.

1

Place 1

/2-inch object (or 2x4 laid flat) on floor.
If door fails to reverse on contact, adjust opener.
If opener still fails to reverse door, repair or replace opener.

Do not remove or paint over this label.

Mount wall control out of child's reach

Place next to wall control.

(at least 5 feet above floor).

door.

.

©1999

PN# 37026500123 05/15/2009

FASTENERS

-

Shown Full size (

See Parts List below for full description.)

Lag screw - 5/16" x 2"

Self-drilling Screw

1/4 -20 x 3/4"

Hex Flange Nut

1/4 -20

Cotter pin

Clevis pin

5/16" x 3/4"

Hex Bolt - 5/16 -18 x 3/4"

Hex Flange Nut

5/16 -18

Rail Clamp Bolt - 5/16 -18 x 5/8"

#10-16 x 1-1/4" Phillips Hex Screw

Hex Bolt - 5/16 -18 x 1/2"

#4-24 x 1" Pan Head

Phillips Screw

Clevis pin, long 5/16" x 3"

7

BAG NO. DESCRIPTION QUANTITY

0 RAIL SECTION CLAMP 2

RAIL CLAMP BOLT – 5/16 -18 x 5/8'' 8

HEX FLANGE NUT – 5/16 -18 8

1 BOLT – 5/16 -18 x 1/2'' 3

2 CLEVIS PIN, LONG – 5/16" x 3" 1

COTTER PIN 1

HEADER BRACKET 1

LAG SCREW – 5/16'' x 2'' 2

3 HEX BOLT – 5/16 -18 x 3/4'' 5

HEX FLANGE NUT – 5/16 -18 5

LAG SCREW – 5/16'' x 2'' 2

4 SELF DRILLING SCREW – 1/4 -20 x 3/4'' 3

DOOR BRACKET 1

5 HEX BOLT – 5/16 -18 x 3/4'' 3

SELF LOCKING NUT – 5/16 -18 1

HEX FLANGE NUT – 5/16 -18 2

CLEVIS PIN – 5/16" x 3/4" 1

COTTER PIN 1

6 WALL CONTROL ASSEMBLY 1

PAN HEAD PHILLIPS SCREW – #4-24 x 1'' 2

7 13 MM INSULATED STAPLE 30

8 Safe-T-Beam®SOURCE/SENSOR BRACKET 2

PHILLIPS HEX SCREW – #10-16 x 1- 1/4'' 4

WIRE NUT (GREY) 4

NO NUMBER

REMOTE WITH BATTERY 1

NO BAG Safe-T-Beam®SOURCE/SENSOR & WIRE SET 1

NO NUMBER

LIGHT COVER - WHITE 2

Self Locking Nut

5/16 -18

Wire Nut

MISSING ANY PARTS?

Please call toll free - 1.800.354.3643
DO NOT RETURN TO POINT OF PURCHASE.
IMPORTANT! - Information needed when calling

• Model number - (located on packaging)

• Store, city, state, and date of purchase

Shoulder Bolt

5/16 -18 x 1"

PN# 37026500123 05/15/2009

8

1-PIECE RAIL HARDWARE ASSEMBLED VIEW

FOR HELP-1.800.354.3643 OR WWW.GENIECOMPANY.COM

3-PIECE RAIL HARDWARE ASSEMBLED VIEW

Tensioner

Rail with chain

Chain

Carriage Slide

Release
Knob

Header
Bracket

Power Head

Power Cord

Clevis Pin, Long
& Cotter Pin

N

O

T

E

Som

e do

ors need

b

ra

cin

g. Con

tac

t

doo

r distr

ibutor or

manufac

tur

er

for

instr

uctions

.

HIGH SPRING

TENSION

C

an

C

au

se

Serio

u

s I

n

ju

r

y

o

r D

e

ath

R

e

p

a

i

r

s

o

r

a

d

j

u

s

t

m

e

n

t

s

m

u

s

t

b

e

m

a

d

e

b

y

a

t

r

a

i

n

e

d

s

e

r

v

ic

e

p

e

r

s

o

n

u

s

i

n

g

p

r

o

p

e

r

t

o

o

l

s

a

n

d

i

n

s

t

r

u

c

t

i

o

n

s

Rail with belt

Belt

Carriage Slide

Belt Clamp

Rail Clamps

Rail Clamp Bolts

Rail Clamp Nuts

Tensioner

Rail with chain

Center Rail

End Rail

Chain

Carriage Slide

Release
Knob

Header
Bracket

Clevis Pin, Long
& Cotter Pin

Power Head

Power Cord

N

O

T

E

Som

e doors

need

bra

cing.

Con

tac

t

doo

r distr

ibutor or

manufac

turer

for

instr

uct

ions

.

H

IG

H

S

P

R

ING

TEN

SI

O

N

Can

Cau

se Se

rio

u

s I

nju

r

y o

r Death

Rep

airs

or

ad

jus

tme

nts

mu

st be

made by a t

rai

ned

service

per

son using

p

rop

er too

ls

and i

nstr

uct

ion

s

Rail with belt

Center Rail

End Rail

Belt

Release
Knob

N

O

T

E

Som

e do

ors need

bracing.

Con

tac

t

doo

r distr

ibut

or or

manu

fac

turer

for

instr

uct

ions

.

HIG

H

S

PR

ING

TEN

SI

O

N

C

an

Cause Se

rio

u

s I

nju

r

y or Death

Rep

airs

or adjus

tme

nts

mu

st be

made

by

a t

rai

ned

service per

son using

p

rop

er too

ls

and i

nstr

uct

ion

s

CHAIN

CHAIN

BELT

BELT

PN# 37026500123 05/15/2009

9

OPENER ASSEMBLY

FOR HELP-1.800.354.3643 OR WWW.GENIECOMPANY.COM

1

NOTE: Three (3) piece rail assemblies are for a 7
foot high sectional door.

Clear a workspace area to unpack and organize box
and contents for assembly.

1. There are 4 boxes inside the carton. Each box is
numbered 1 - 4. Note that some openers will

contain the same parts and be packaged with
fewer boxes. Carefully remove the three

internal boxes (Labeled #1, 2, and 3) and place
them on the floor for easy access (Fig. 1-1).

These boxes contain assembly parts and the
contents are organized by assembly tasks. For
quick reference inside the lid of each box there is
a label illustrating the components inside.

2. Remove the motor power head and place it on
the floor for later use. Remove box #4 and
place it on the floor for later use.

Do NOT run until opener is fully assembled and

instructed to do so.

CAUTION

FIG. 1-1 Internal boxes.

RAIL ASSEMBLY: Use a clean, flat surface.

Rail Connectors

Rail Connector Bolts

Rail Connector Nuts

Box Label Example

#4

1.

READ AND FOLLOW ALL SAFETY, INSTALLATION
AND OPERATION INSTRUCTIONS.

(If you have
questions or do not understand an instruction, call The
Genie Company or an authorized Genie

®

Dealer.)

2. Install only on a properly balanced sectional garage door.
An improperly balanced door could cause severe injury.
Have a trained door system technician make repairs or
adjustments to cables, spring assemblies, and other
hardware before installing the opener.

3. Remove all ropes and remove or make inoperative all
locks connected to the garage door before installing opener.

4. Where possible, install the door opener 7 feet or more
above the floor. For products having an emergency
release, mount the emergency release 6 feet above the floor.

IMPORTANT INSTALLATION INSTRUCTIONS

WARNING:

To reduce the risk of severe injury or death:

5. Do NOT connect the opener to source of power
until instructed to do so.

6. Locate the Wall Control:

• Within sight of door,

• At minimum height of 5 feet so small children are not

able to reach it, and

• Away from all moving parts of the door.

7. Install the Entrapment WARNING Label next to the Wall
Control in a prominent location. Install the Emergency
Release Tag on or next to the emergency release.

8. After installing the opener, the door must reverse within
2 seconds when it contacts a 1-1/2 inch high object (or a
2 x 4 board laid flat) on the floor.

To reduce the risk of injury to persons or
damage to property - Use this opener only
with sectional doors.

WARNING

NOTE: For 1-piece rail—skip to POWER HEAD &
RAIL ASSEMBLY.

NOTE: Please follow ALL instructions in their NUMBERED sequence. Use wall control and safety sensors
provided with this unit. Do NOT substitute wall control or safety sensors.

Bag 0

Rail

Bolts

Power head

Bag 2

Header Bracket

Bag 3Bag 1

Bolts

5/16" Nuts

& Bolts

Header Bracket

Lag Srews