Genie QuietLift 2040C, QuietLift 2040L Operation And Maintenance Manual

®

Operation and Maintenance Manual

3563435770

24

AC Powered Belt Drive

TABLE OF CONTENTS

Warranty Information . . . . . . . . . . . . . . . . . . . 2

Your Documentation Package . . . . . . . . . . 3

Safety Information. . . . . . . . . . . . . . . . . . . . . . 4

Safety Features. . . . . . . . . . . . . . . . . . . . . . . . . 4

Important Installation Instructions. . . . . . . 4

Pre-Installation Checklist . . . . . . . . . . . . . . . . 5

Adjustments. . . . . . . . . . . . . . . . . . . . . . . . . 9-10

Programming the Remote Control . . . . . 11

Installation of Light Bulb. . . . . . . . . . . . . . . 19

Troubleshooting Guide . . . . . . . . . . . . . 20-21

Parts List and Explosion. . . . . . . . . . . . . . . . 22

Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

COMPLETE WITH INTELLICODE
REMO TE CONTR OL AND SERIES II
ELECTRONICS

6” tall Doors.

o 7’

or up t

F
Included Wall Control MUST be installed prior to

Operation of this Garage Door Operator.

e M

®®

Safety Reverse System Must be Installed

ontrols MUST be Properly Set to

e C

orc

mation ready when calling

or

del inf

o

.

Safe-T-Beam
and the F
c

lose door.

This Equipment meets or exceeds all Federal,State and
UL325 S afet y Requ ireme n ts.

Having Difficulty? Need Help?

Please call us:1-800-35-GENIE (354-3643)
www.geniecompany.com

lease hav

P

all 1-800-35-GENIE or visit www

c

,

elp

or H

F

.geniecompany.com

SAVE THIS MANUAL FOR

FUTURE REFERENCE

TT

HHEEGGEENNIIEECCOOMMPPAANNYYLLIIMMIITTEEDDWWAARRRRAANNTTYY

WWhhaatt iiss ccoovveerreedd?

Any defect in material and product workmanship from personal, normal

household use in accordance with the Owner’s Manual.

FFoorr hhooww lloonngg?

MODEL 2040L . . . 15 years on motor, 3 years all other parts.
MODEL 2040C . . . Lifetime* on motor, 3 years all other parts.
*For as long as you own your home.

WWhhoo ggeettss tthhee wwaarrrraannttyy?

This warranty is limited to the consumer who originally purchased the
product.

GGeeooggrraapphhiicc ssccooppee:

This warranty applies only to units installed and operated within the
country where they were purchased.

LLiimmiittaattiioonnss:

IMPL I ED WAR R A N T I E S , INCLUDING THOSE OF FITNESS FOR A
PARTICULAR PURPOSEANDMERCHANTABILITY (AN UNWR ITTEN
WARRANTY THATTHE PRODUCT IS FIT FOR ORDINARY USE), ARE
LIMITED
WILL NOT PAY FOR: LOSS OF TIME; INCONVENIENCE;LOSS OF
USE OF YOUR GENIE PRODUCT OR PROPERTYDAMAGE CAUSED
BY YOUR GENIE PRODUCT OR ITS FAILURE TO WORK; ANY SPE­CIAL, INCIDENTALOR CONSEQUENTIAL DAMAGES; OR ANY
DAMAGES RESULTING FROM MISUSE OR MODIFICATION OF YOUR
GENIE PRODUCT.

Some states and provinces do not allow limitations on how long an
implied warranty lasts or the exclusion of incidental or consequential
damages, so the above limitations or exclusions may not apply to you.

This warranty is the only one we will give on your Genie product, and it
sets forth all our responsibilities regarding your Genie product.There are
noother express warranties.

State and province rights: This warranty gives you specific legal rights,and
you may also have other rights which vary from state to state and
province to province.

HHooww ttoo ggeett wwaarrrraannttyy sseerrvviiccee:

To obtain warranty service for your Genie product, you must provide proof
of the date and place of purchase of the product.

11..DDoo--IItt--YYoouurrsseellff--SSeerrvviicce

TO ONE YEAR FROM THE DATE OF PURCHASE. GENIE

Call the Genie Customer Service toll free at 1.800.354.3643 to speak in
person to a trained Genie representative for assistance in diagnosing
the problem and arranging to supply you with the required parts for do­it-yourself repairs. Trained service representatives are available
Monday-Friday , 8:00 a.m. - 11:00 p.m., Eastern Time, and on Saturday,
10:00 a.m. to 8:00 p.m., Eastern
also get the information you need at

22..SSeerrvviiccee FFrroomm AAuutthhoorriizzeedd DDeeaalleerrss

You also may obtain warranty service from Genie authorized dealers by
calling the Genie Customer Service at
www.geniecompany.com before scheduling warranty service. If warranty service
is provided by an authorized dealer, Genie will provide all required parts under
warranty at no charge to you, but the dealers are independent business people
and may render a bench or service call charge for their services. Genie will not
reimburse you or otherwise be responsible for those charges.

We suggest that you retain your original packing material in the event we choose
to repair or replaqce your Genie Product and request that you ship it to us. Be
sure to include your name, address, telephone number, proof of date and place
of purchase and a description of the operating problem. After repairing or
replacing, your Genie product, we will ship it to your home at no cost to you for
parts and labor
handling charges.

Your choice of either one of the above-described service options is your
exclusive remedy under this warranty

?

?

?

:

:

:

e

.

ime (subject to holidays)

T

www.geniecompany.com.

You may

.

.800.354.3643 or by visiting

1

, but you will have to pay a minimum of $5.00 for shipping and

.

WWhhaatt tthhiiss wwaarrrraannttyy ddooeess nnoott ccoovveerr::

This warranty does not cover batteries (which are considered replaceable parts),
installation, commercial use, defects resulting from accidents, damage while in
transit to our service location or damage resulting from alterations, misuse or
abuse, lack of proper maintenance, unauthorized repair or modification of the
product, affixing of any attachment not provided with the product, programming of
the Remote Control Devices, Safe-T-Beam
wiring, pinched or broken wires, Carriage disengaged, Force Control adjustments,
door out of balance, broken springs or cables, power outages, use of extension
c
cartons, phantom operations (labor is not covered if Opener is functioning
properly wh il e t ec hni ci an is in g ara ge ),fire, flood, or acts of God, or other failure to
follow the Owner’s Manual.

FOR ANSWERS: CALL 1.800.354.3643

Please note the following information,so it is available if you
need to call us.

Date Purchased __________/_________/__________
Serial Number ______________________________
Operator Model ______________________________
Remote Control Model
Dealer Name ______________________________
Dealer Address ______________________________
City ______________________________
State ______________________________

Zip ______________________________

INCLUDED IN THIS PACKAGE

· Warranty Information

· Pre Installation Checklist to be reviewed prior to any

· Pictorial and step by step opener assembly instructions

· Pictorial and step by step opener installation instructions

· Necessary Adjustments

· Programming Remote Devices

· Maintenance and Troubleshooting

· Parts Explosions

· Accessory Order Form

· Door Opener Association Safety and Maintenance

· Entrapment Warning Label - To be Adhered in close

® adjustment/cleaning, staples through

ords, missing or damaged parts on discounted, clearanced, final sale or taped

______________________________

assembly or installation

Brochure (DASMA)
proximity to wall control

NOTE

Please keep original or photocopy of your sales receipt
with this manual for future reference should service

equired.

e r

er b

v

e

IT IS CRITICAL THAT ALL SAFETY WARNINGS

MARKED CLEARLY IN BOTH THE MANUAL

AND POSTER ARE READ,UNDERSTOOD AND

FOLLOWED.

Visit Our Website at:

2

www.geniecompany.com

SA VE THESE INSTRUCTIONS

all 1-800-35-GENIE or visit www.geniecompany.com

c

,

elp

or H

F

OVERVIEW OF POTENTIAL HAZARDS

Garage Doors are heavy objects that move with the help of springs under high tension and electric motors.Since moving objects,springs
under tension,and electric motors can cause injuries, your safety and the safety of others depend on you reading the information in this man­ual. If you have questions or do not understand the information presented, call your nearest service representative.

In this section,and those that follow,the words Danger,Warning and Caution are used to emphasize important safety information.The word:

DANGER
WARNING
CAUTION

The word NOTEis used to indicate important steps to be followed or important information.

:

indicates an imminently hazardous situation which,if not avoided,will result in death or serious injury.
indicates a potentially hazardous situation which,if not avoided,could result in death or serious injury.

:

:

ndicates a potentially hazardous situation which,if not avoided,may result in injury and property damage.

i

POTENTIAL HAZARD

MOVING DOOR

ELECTRICAL SHOCK

HIGH SPRING TENSION

EFFECT

WARNING:

Can Cause Serious

Injury or Death

WARNING:

Can Cause Serious

Injury or Death

WARNING:

Can Cause Serious

Injury or Death

IMPORTANT INSTALLATION
INSTRUCTIONS

WARNING

TOREDUCE THE RISK OF SEVERE INJURY OR DEA TH:

1 READ AND FOLLOW ALL SAFETY,INSTALLATION AND

OPERATION INSTRUCTIONS.If you have any
questions or do not understand an instruction,call
your service representative.

2 Do Not install operator on an improperly balanced

door. An improperly balanced door could cause
severe injury. Repairs and adjustments to cables,
spring assembly,and other hardware must be made
by a trained service person using proper tools and
instructions.

3 Remove all ropes,and disable all locks connected to

the door before installing operator.

4 Install door operator 7 feet or more above the floor.

Mount the emergency release knob 6 feet above
the floor.

5 Do Not connect the operator to the source of power

until instructed to do so.

6 Locate the control button:

• Within sight of door

• At a minimum height of 5 feet,so small children
cannot reach it.

• Away from all moving parts of the door.

7 Install the entrapment WARNING label next to the

wall button or console.Install the emergenc y release
tag on,or next to,the emergency release

8 The operator must reverse when the door contacts a

1-1/2 inch high object on the floor at the center of
the doorway.This is about the size of a 2" x 4" board
laid flat.

all 1-800-35-GENIE or visit www

c

,

elp

or H

3

F

.

• Keep people clear of opening while door is moving.

• Do Not allow children to play with the door operator.

• Do Not operate a door that jams or one that has a broken spring.

• Turn off power before removing operator cover.

• When replacing cover,make sure wires are not pinched or near
moving parts.

• Operator must be properly grounded.

• Do Not try to remove,repair or adjust springs or anything to
which door spring parts are fastened,such as,wood blocks,
steel brackets,cables or other like items.

• Repairs and adjustments must be made by a trained service
person using proper tools and instructions.

:

.geniecompany.com

PREVENTION

SAFET Y FEATURES

Safe-T-Beam®(STB) Non-Contact Reversing System

Places an invisible beam across door opening,that reverses
the door during down travel to the fully open position if
anything passes through beam.

Safe-T-Reverse®Contact Reversing System

Automatically stops and reverses a closing door within 2

onds of contact with an object.

sec

afe-T-Stop

S

Automatically opens a closing door, if door does not close
within 30 seconds.

Force Guard®Control

Used to set the force required for opening and closing
door.For maximum safety, set the minimum force required

o fully op

t

omatic Lighting System

ut

A

t bulb up t

Ligh
exits.The light turns on when door is activated and auto­matically turns off 5 minutes later.

Manual Emergency Release

Allows the garage door to be opened or closed manually
for emergencies or maintenance.

imed Reversed System

®

T

en and close do

o 100

or.

atts max.,used for safer entries and

W

3

SECTIONAL DOOR, TORSION SPRINGS

SECTIONAL DOOR, EXTENSION SPRINGS

ONE-PIECE DOOR, TRACKLESS

PRE-INSTALLATION CHECKLIST

This Opener includes parts and supplies needed to install in most
garages and connect to most garage doors. There are many variations
of garages and garage doors. A few additional parts and supplies may
be needed to install Opener into your garage and connect to your

arage door. While checking items listed below,note any additional

g
items you will need.

Tools used in this sec tion:

• 12'+ Tape Measure • Pencil • Ladder • Level

Check following items before assembling Opener:

WARNING

:

If your door sticks,binds,or is out of balance,have it adjusted
by a Genie Factory Authorized Dealer. Door springs,cables,
pulleys,brackets and associated hardware are under extreme
tension and can cause serious injury or death.

Torsion
Springs

Check Step 1:

Check condition of vertical stile in center of door,and its connec tion to
door’s top and bottom beams.(

A If door frame is nailed together and not a solid connection,door
frame must be braced or reinforced before installing Opener.

B I f door is “lightweight”(made with frame and skin - not solid),door
(including do

installing Opener.
C A door opener reinforcement bracket may also be needed to

connect garage door to Opener's Door Bracket. This Opener is
designed for installation on a

solidly braced one-piece door.
D Contact your Genie Fac tor y Authorized Dealer or dealer of your

garage door for any necessary bracing and a door opener
reinforcement bracket (if needed) before proceeding.

E I f you have a wooden door,measure door’s thickness.If your door
is less than 2”thick, brace door or use shorter Door Bracket Lag Screws
(1/4" x 1-1/4" – not included)

Check Step 2:

or frame)

CHECK DOOR CONDITION AND
THICKNESS

Figure 2)

e braced or reinforced before

must b

properly braced sectional door or

CHECK GARAGE DOOR
ALIGNMENT, OPERATION,

AND BALANCE

Extension
Springs

Center

Stile

Header Area

Center Stile

Figure 2 Note Door Type

A Raise door,check alignment and see if it moves freely (Figure 1). If

door appears out of alignment,binds,or does not move smoothly,

actory Authorized Dealer or dealer of your garage

enie F

t a G

tac

on

c
door for repairs and adjustments to door mechanism.

B R aise door to 3' – 4' above ground and carefully let go. Door
should stay stationary. Slight movement is acceptable. More than
slight movement means door is out of balance. Contact a Genie
Factory Authorized Dealer or dealer of your garage
door for repairs and adjustments to door mechanism.

C Check door type. Make a note of whether it is a sectional or a
one-piece door (

Figure 2).

KEEP FEET CLEAR OF DOOR

3' - 4'

Sectional Door

Figure 1 Checking door balance

3' - 4'

One-Piece Door

4

Check Step 3:

A The Belt Drive Garage Door Opener is designed for doors up to

and including 7’6”tall.

f door height is 8’-0”,you need a Rail Ex tension Kit. (Figure 3

B I

essories Order Form,Page 23).

cc

ee A

(S
C If the door height is taller than 8’-0”, the opener you purchased is

the wrong version.Contact your Customer Service Representative
at 1-800-354-3643.

Rail Extension for

For Help,call 1-800-35-GENIE or visit www.geniecompany.com

MEASURE GARAGE DOOR HEIGHT

8' door

F

igur

e 3

R

ail Ex

ension Kit

t

).

Check Step 4:

CHECK DOOR HEADER AREA

NOTE

The header is a heavily reinforced section of the wall just
above the top of the garage door opening.

A Find vertical center line of door and header:

• Close door.

• Measure door width at top.

• Mark a point at center of door and on header directly

above door. Draw a center line to connect points.

B Find Header Bracket mounting height (Figure 4): (Do not attach
Header Bracket).

• Raise door,watching top edge of door and stop door
when its edge reaches its highest point.

• Measure distance (“H”) from top edge of door to floor.
– For sectional doors,add 1" to “H”. Mark a p oint

on center line. Bottom of Header Bracket will be
installed here.

– For one-piece doors,add 7" to “H”. Mark this point on

center line. Bottom of Header Bracket will be
installed here.

Check Step 5:

CHECK POWER HEAD

MOUNTING AREA

heck ceiling or space above where Opener Power Head will be

C
mounted (

Figure 5):

120 Volt grounded outlet
or wiring box within 3 feet of
Power Head.

11'

Door Center Line

Figure 5 Check Power Head location

SECTIONAL DOOR

HEADER

ONE-PIECE DOOR

HEADER

Figure 4 Find Highest Point of Travel

NOTE

• For both types of doors:

– If the ceiling in your garage is so low that there

is not at least a 3" space above the Header
Bracket mounting point,contact a Genie Factory
Authorized Dealer.

• If a door spring is in the way,place the Header
Bracket above the spring.
spring.

C Check wall for a stud or a solid header at your mark: (If checking a
finished wall,a stud finder may be helpful).

• If location is above Header,a 2" x 6" board must be
screwed to studs beside your mark with at least two Lag
Screws and Flat Washers (not provided).

o new moun

k t

our mar

er y

ansf

r

• T

Do Not move the door

oard.

ting b

A Measure from garage door center line toward rear of garage:

• Approximately 11'.

B Find location of ceiling joist or truss above where Opener Power

Head will be and estimate type and quantity of materials needed for
your installation (Figure 6).

MOUNTING EXAMPLES

Perforated Angle Iron

erforated Straps

P

e 6

igur

F

M

oun

ting metho

FINISHED CEILINGS

Locate ceiling joists or trusses using
a stud finder or similar device.

Attach angle iron(not included) to
joists or trusses through finish
material using Lag Screws.

OPEN CEILINGS Straps and angle
iron may attach directly to joists
or trusses.

en b

or op

ds f

Conduit

eam or finished c

eilings

all 1-800-35-GENIE or visit www

c

,

elp

or H

F

.geniecompany.com

5

Check Step 6:

CHECK CEILING FOR GROUNDED
POWER SOURCE

A Check that there is a 15 Amp 120 Volt grounded elec trical

outlet or grounded permanent wiring box (per building code)
within 3' of Opener Power Head:

• If not,an outlet or wir ing box must be installed. Contact
a licensed electrician for installation.

f building codes require permanent wiring,Power Head

• I

ust be partially disassembled to install appropriate

m
wiring in place of Power Cord. See Assembly and
Information Poster.

NOTE

Permanent wiring must be installed by a Licensed
Electrician

are Licensed Electrician's. Contact someone who is a
Licensed Electrician.

. Not all Genie Factory Authorized Dealers

Check Step 8:

A Tools (Figure 8):
B Additional tools to make installation easier:

lotted and phillips screw-driver bits

•

S

•

Stud finder

heet-metal cutting snips

•

S

Check Step 9:

D

RECOMMENDED TOOLS

REMOVE EXISTING GARAGE
DOOR LOCKS

Check that the garage door locks,rope,and T-Handles are
removed from the garage door before starting the installation.

A If your garage does not have a separate entry door,it is
highly recommended to install a Genie Emergency Release Kit
(GER-2). Emergency Release K it lets you open the garage door
from outside if there is a power failure. (Please see Accessories
Order Form on page 23.)

WARNING

Do Not use an extension cord! Extension cords can

cause dangerous overheating conditions.
Do Not use portable generator! This product is

designed to operate using standard house current.

use alternate power supplies,

Not

Check Step 7:

Check for wood garage frame,jamb,or masonry at mounting
location (6" above floor) with attachment tabs facing away
from garage door (

A If you cannot mount Safe-T-Beam® Mounting Bracket to
wood frame:

•

Concrete screws and concrete anchors (not included)
must be used to mount Brackets on masonry with

ttachmen

a

e

c

our

S

CHECK SAFE-T-BEAM®

OUNTING BRACKET LOCATION

M

Figure 7).

y from garage door.

a

t tabs facing a

w

Do

Before going further,get any items and tools needed for
your installation

p Garage door frame reinforcement brackets,screws,bracing

or reinforcement kits (dealer)

p Lag Screws (1-1/4") for a wood door less than 2" thick (store)
p Electrical outlet and/or wiring (supplied by a licensed electrician)
p Sufficient angle iron or strapping for hanging Power Head (store)
p 100 Watt light bulb (Rough service bulbs recommended)(store)
p GER-2 Emergency Release Kit for entry during power failure (store)
p Wood for header,ceiling,and/or door bracing reinforcement

(if needed)

p Masonry fasteners for Safe-T-Beam® Bracket installation,(if needed)
p Masonry drill bit (if needed)
p Extension Kit (for 8’Garage Doors)

Go to Assembly and Installation Poster for full
Installation Instructions.

Safe-T-Beam®

Mounting Bracket

Figure 7 Mounting Safe-T-Beam® Components

6

S

Top of

ack

r

B

ab

ensor

et 6"

ove

floor

igure 8Recommended T ools

F

For Help,call 1-800-35-GENIE or visit www.geniecompany.com

MAINTENANCE AND ADJUSTMENTS

Step 1:

ALIGNING THE SAFETY-T-BEAMS®

WARNING

THE SAFE-T-BEAM® MUST BE ALIGNED OR THE OPEN­ER WILL NOT FULLY FUNCTION.

Serious injury or death from a closing garage door may
result because of failure to test the safety reverse system.
Repeat this test monthly and adjust as needed.

NOTE

The Safe-T-Beam® is an invisible ray of light that travels
across the bottom of the garage door opening (
an object blocks the beam while the garage door is closing,
the opener will stop,then reverse and fully open the door.

Figure 1).If

djusting the beam (Figure 3).

A A

• Adjust the source and sensor units until the Green

indicator lights stay on.

Be sure to stay out of the path of the beam while

–

aking adjustments.

m

• If one Green indicator light stays off,check for
– Dirt on the lens.

– Sun shinning into the lens.

A short in the wiring (check staples and

–

onnections at terminals).

c

Figure 3 Adjusting Beam

Figure 1 SAFE-T-Beam®

NOTE

The Safe-T-Beam® indicator lights display the status of
the Safe-T-Beam® system (

Source Red LED

ON = Power On
OFF= Power Off

If OFF,check wire con­nection at Powerhead.
Check for broken or
shorted wires.Check

ective source.

for def

Receiver

Sensor

Figure 2).

Sensor Green (2 LED’s)

BOTH OFF = NoPower
ONE OFF / ONE ON=Misaligned.

ONE ON / ONE BLINKING=Beam
needs better alignment.

BOTH ON = Normal Function,
No Obstruction.

Transmitter

Source

Indic

or Ligh

t

a

.geniecompany.com

e 2

igur

F

all 1-800-35-GENIE or visit www

c

,

elp

or H

F

ts

7

WARNING

MAINTENANCE AND ADJUSTMENTS

Be sure the carriage is disengaged from the belt before
performing the following portion of the Safety-T-Beam®
testing.The carriage is disengaged when the release
lever is pointing down (

B Check the reverse function.

• Check that the Carriage is disengaged (Figure 4).

• Press the wall button to move the bullet (Figure 5) to the

open position (away from the door) (Figure 4).
– Observe the belt as it travels and adjust tension

if necessary.

•

Press the wall button to start the bullet in the close direction.

• Block the Safe-T-Beam® while the bullet is moving toward
the door (Figure 6).
– The bullet must stop and reverse direction when the

beam is blocked.

C Check the forced closure feature (Figure 7).

• Block the Safe-T-Beam®.

• Press the wall button and verify that the bullet moves in

the close direction as long as you hold the button but
reverses whenever you let go of the button (Figure 7).

Figure 4).

Step 2:

PROGRAMMING REMOTE CONTROLS

WARNING

A moving garage door may cause serious injury or death.

· Keep people clear of opening while door is moving.

· Do not allow children to play with Remote Controls.

If the Safety Reverse does not work properly:

· Close the door and disconnect the Opener using
the Emergency Release Cord.

· Do not use the door Opener,Remote Controls,or
Wireless Keypad.

· Refer to the door and door Opener Owner’s
Manuals before attempting any repairs.

· Stay clear of the opener's belt,the door and any
other moving parts when operating the opener
with a remote control.

A To Program one Button of a Remote Control

• Locate Learn Button and Learn Indicator Light on side of

Power Head (

Figure 1).

Figure 4 Disengage carriage

Figure 5 observe bullet travel

BLOCK THE BEAM
WHILE THE BULLET
IS MOVING DOWN.

Figure 6 Block the beam

CE AN OBJECT IN

A

PL
THE BEAM’S PATH.

F

igur

e 7

lo

B

ck the b

eam

Figure 1 Learn Code Button and Indicator Light

• Press and release Learn Button.Red Learn Indicator Light will

blink 2 times per second.

• Press Remote Control Button once within 30
seconds(Figures 2 and 3). Red Learn Indicator Light will
stay lit.

• Press Remote Control Button again.Red Learn Indicator Light
will go out,indicating that memor y is stored.

B Program each additional Remote using step A above.

utton Compact R

1 B

w/D

ing S

ck

o

315 Mhz

Frequency

Switch

390 Mhz

e

emot

tation

Figure 2 Genie Remote Controls

3 B

utton Compact Remote

w/D

o

cking Station

Frequency

Switch

NOTE

Only one remote button can be entered at a time.Repeat
A and B for each remote button to be programmed.

8

For Help,call 1-800-35-GENIE or visit www.geniecompany.com

C Remote Control Operation.

AND GO OUT

• Press Button on Remote Control. G arage door will move.

• Press Button again. Garage door will stop:

The door automatically stops at the end of the open or
close cycle.

• Press Button again. Garage door will reverse.

• Some Remote Controls are equipped with a flashlight.The

enie logo is the button which operates the light.There is a

G
backlight under the button. When it does not light,it
indicates the battery needs replaced.

Flashlight Button

1 Button

Remote

w/Flashlight

Figure 3 Genie Remote Controls

3 Button

Remote

w/Flashlight

Frequency

Switch

3 Button

Large

Remote

w/Flashlight

NOTE

• Each Remote Control must be programmed separately.

• The Remote Controls will not cause the door Opener to close

the garage door if the Safe-T-Beam® System is malfunctioning.

• When Programming the Remote Controls,they must be at
least 24”from the Antenna Wire.

• If the red Learn Indicator Light blinks approximately 4 times
per second,programming has stopped,repeat the above steps.

• Each Button on a 2 or 3 Button Remote Control is for a
different Opener.You cannot use more than one Button per
Remote,per Opener.

• A maximum of seven Remote Controls or Wireless Keypads
can be stored into the Receiver at one time.If a Remote

ol becomes lost,or if you want to delete a Remote

tr

on

C
Control or Wireless keypad, see “To Erase all Receiver Memory”

Figure 4 Erasing the remotes

NOTE

If the light on the remote glows dimly or does not light
when operating the remote,replace the batteries.

E Replacing the batteries.

• Pop off the back of the transmitter using a coin.

•

Replace the battery with a new compatable coin
type battery.(size 2032)

• Snap the back of the transmitter on.

Transmitter C

ompliance Statement

CAUTION

Should a remote become lost or stolen it is imperative that
the remote control codes be erased from the receiver
memory and new codes programmed,to prevent the
missing remote from being able to operate the door opener.

D Erasing all remotes (Figure 4).

• Press and hold Learn Button on Power Head until Learn

Indicator Light goes out. Memory is erased.

• Program receiver again as needed.

F

all 1-800-35-GENIE or visit www

c

,

elp

or H

.geniecompany.com

9

FCC AND IC CERTIFIED

All devices comply with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:(1)
this device may not cause harmful interference,and (2)
this device must accept any interference received,
including interference that may cause
undesired operation.

ABOUT DUALFREQUENCY

REMOTE TRANSMITTERS

Your garage door opener (GDO) features a unique dual fre­quency remote control system for reliable service in today’s
crowded airwaves.Overcrowded airwaves may intermittently
interfere with GDO’s remote control system. The dual
frequency feature greatly reduces the possibility of
unwanted interference.

The receiver in the GDO’s powerhead can receive signals at 315
AND 390 MHz.The remote is factory set at 315 MHz. See Figure
2 and 3 on page 11 f

Switch your remote control frequency when:

• Remote does not have adequate range.

• Remote works inconsistently with fresh battery

installed - LED feedback lights up when pressing button.

• Programming your car’s HomeLink® system.

To pro gram a HomeLink® device:

(This GDO is HomeLink® compatible.)

• Use a small flat screwdriver to switch the frequency

selector to 390 MHz.

• Follow the HomeLink® instructions in your car

owner’s manual.

• Reset the remote control frequency to 315 MHz for

everyday use.

or frequency selector switch.

heck that the carriage is disengaged.

A C

lose the garage door if not already closed .

• C

• Mark the rail at the center of the carriage (Figure 1).

B M anually raise the door to the fully open position.FORA ONE-

PIECE DOOR,,OPEN ONLY UNTIL THE DOOR IS JUST SHORT OF LEVEL.

• Mark the rail at the center of the carriage (Figure 1).

• Manually close the garage door.

ENTER OF

C
CARRIAGE WITH
DOOR CLOSED

Figure 1 Mark the rail

C Examine where the carriage stop (Figure 2)..

• Using a remote to activate the opener.

– Check where the bullet stops at each end of the rail.

Figure 2 Examine where the carriage stops

Step 3:

ADJUSTING THE OPEN AND CLOSE

S

LIMIT

WARNING

Stay clear of the opener’s belt,door and all other moving
parts during this test.

CAUTION

Be sure the carriage is disengaged from the belt during
the initial limit adjustments.The carriage is disengaged
when the release lever is pointing down.DO NOT
ENGAGETHE CARRIAGE UNTIL INSTRUCTED .

CAUTION

Set the Open and Close limits carefully.Setting the limits
beyond where the door can physically travel c ould cause
damage to the door,the door hardware or opener.

NOTE

Repeated activation may cause the opener to
thermally shut down (the light will flash 4 times).If so,
wait 30 minutes for cool down before continuing.

D Adjust the open limit (Figure 3A).

• Turn the Open Limit Adjustment Screw 1/4 turn at a time

toward the up or down to change where the bullet stops.
– Use the remote to cycle the opener after

each adjustment.

– Adjust until the bullet’s leading edge stops at the

pencil mark.

Figure 3A Adjusting the open limit

10

For Help,call 1-800-35-GENIE or visit www.geniecompany.com

E Adjust the close limit (Figure 3B).

• Turn the Close Limit Adjustment Screw 1/4 turn at a time

toward the up or down to change where the bullet stops.
– Use the remote to cycle the opener after

each adjustment.

– Adjust until the bullet’s leading edge stops at the

pencil mark.

C Activate the opener using the remote.

• Move the door in the open direction and wait for the

door to stop moving (

• Check where the door stopped.
– Adjust the open limit screw,and repeat cycling the

oor and making adjustments until it opens to the

d

oint where the door is just below level.

p

Figure 2 Checking the open limit on one-piece

Figure 2).

Figure 3B Adjusting the close limit

Step 4:

ADJUSTING THE OPEN AND CLOSE
LIMITSCONTINUED

NOTE

Each 1/4 turn of the adjustment scr
of carriage travel.

ew equals about 5/8"

NOTE

During the next adjustment,if the door stops during
opening or reverses during closing before reaching the
limits,the door force must be adjusted. Change the door
force setting as described in the next section then return
here to finish setting these limits.

WARNING

The door will move during the next adjustment.Stay
clear of the door and moving parts

A Engage the carriage.

elease lever up and lift the door manually

lip the carr

• F
un

til the carriage engages with the bullet.

THE FOLLOWING PARAGRAPH IS FOR SECTIONAL DOORS ONLY.

tivate the opener using the remote.

c

B A

• Move the door in the open direction and wait for the
door to stop moving (Figure 1).

• Check where the door stopped.

– Adjust the open limit screw,and repeat cycling the

iage r

door and making adjustments until it opens fully.

NOTE

Setting the limit too high on a one-piece door will
cause the opener to “buck”when starting down.

D Activate the opener using the remote.

• Move the door in the close direction and wait for the

door to stop.

• Check where the door stopped.
– Adjust the close limit screw and repeat cycling the

door and making adjustments until it fully closes.

NOTE

If the door is reversing after contacting the floor, the
limit is set too far toward the door and needs to be set
back.

Step 5:

ADJUSTING AND TESTING THE FORCE

CONTROLS

WARNING

Too much force will prevent safe operation of the garage
door.Someone could be seriously injured or killed if the
door force is set too high. A closing door may not reverse
properly and someone could be pinned under it. An
opening door might not stop when going up and
someone hanging on the door could be pinned between
the door and the header.Never increase the force abov e
the minimum required to move the door.Never adjust the
force to compensate for a sticking or binding door.
Perform this safety check once a month.

e 1

igur

F

all 1-800-35-GENIE or visit www

c

,

elp

or H

F

heck

C

ing the op

en limit on sectional

.geniecompany.com

WARNING

Always perform the force check after making any
adjustments to the opener.

11

A Locate the CLOSE FORCEadjustment screw (Figure 1).

• Use the remote control to cycle the door during

these tests.

• Start with the door open.

• Turn the close force adjustment screw 1/8-turn at a time

in the decrease direction until the door reverses midway

hile closing.

w

• Turn the close force adjustment 1/8-turn at a time in the
increase direction until the door fully closes
without reversing.

NOTE

Very light, well balanced doors may not be able to be
adjusted using the above steps. If so,set the close
force to minimum.

Step 6:

ADJUSTING AND TESTING THE FORCE

CONTROLS CONTINUED

A Locate the OPEN FORCEadjustment screw (Figure 3).

• Use the remote control to cycle the door during these tests.

• Start with the door closed.

• Turn the open force adjustment screw 1/8-turn at a time in the

ecrease direction until the door stops midway while opening..

d

urn the open force adjustment 1/8-turn at a time in the

• T
increase direction until the door fully opens without stopping.

Figure 1 Adjusting close force

NOTE

During the next adjustment,if the door stops during
opening or reverses during closing before reaching the
limits,the door force must be adjusted.Change the door
force setting as described in the next section then return
here to finish setting these limits.

TEST THE SAFETY REVERSE

To test the safety reverse (Figure 2).

B

e 2

or.

es not r

ing safety reverse

heck

C

erse,the close force

v

e

• Open the garage do

• Lay a 2" x 4" board flat so it will be struck by the center of

the door as it closes.

• Using the remote control,close the door.
– The door must reverse within 2 seconds of hitting

the board.

f the door stops but do

• I
must be decreased.

• Repeat this test until the door reverses as required.

igur

F

Figure 3 Open force adjustment

IMPORTANT SAFETY
INSTRUCTIONS

WARNING:TO REDUCE THE

RISK OF SEVERE INJURY OR DEATH

1 READ AND FOLLOW ALL INSTRUCTIONS.
2 Never let children operate or play with the Door Controls.

Keep the Remote Control away from childr en.

3 Always keep the moving door in sight and away from

people and objects until the door is completely closed.
NO ONE SHOULD CROSS THE PATH OF A MOVING DOOR.

4 NEVER GO UNDER A STOPPED,PARTIALLY OPEN DOOR.
5 Test Opener monthly. The door MUST reverse on contact

with a 1-1/2" high object (or a 2" x 4" board laid flat) at the
center of the doorway on the floor. After adjusting either
the Force or the Limit of tra vel,retest the Door Opener.
Failure t o adjust the Opener pr operly ma y cause severe
injury or death.

6 When possible use the Emergency Release only when the

door is closed. Use caution when using this Release with
the door open. Weak or broken springs are capable of
increasing the rate of door closure and increasing the risk
of severe injury or death.

7 KEEP GARAGE DOORS PROPERL Y BALANCED. See Owner's

Manual. An improperly balanced door increases the risk of
severe injury or death. Have a Genie Factory Authorized
Dealer make repairs to cables,spring assemblies,and
other hardware.

8 SA VE THESE INSTRUCTIONS.

12

For Help,call 1-800-35-GENIE or visit www.geniecompany.com

Step 7:

A In case of a power failure or if the door becomes obstructed.

• Pull the red carriage release knob to disengage the carriage
from the opene (Figure 1)..

DISENGAGING THE DOOR FROM

T

OP

HE

ENER

NOTE

Use caution if the door is open,the door may
drop rapidly.

• Flip the carriage release lever up and raise or lower the door
to re-engage the opener.

PULL THE RED RELEASE
HANDLE TO DISENGAGE THE
OPENER FROM THE DOOR

FLIP THE
CARRIAGE
RELEASE
LEVER UP

Figure 1 Operating the release mechanism

Step 8:

MAINTENANCE

WARNING

Garage door hardware (springs,cables,brackets,pulleys,
etc.) are under extreme pressure and tension.Do not
attempt to adjust any door hardware.Call a qualified
garage door installation professional.

WARNING

The garage door opener must not be installed on an
unbalanced door.The opener ’s internal force sensor will
not function properly on an unbalanced door.Risk of seri­ous injury or death may result.

WARNING

Always perform the force safety test after making any
adjustments to the opener.

PERIODIC MAINTENANCE SCHEDULE

MONTHLY TASKS

heck the door’s balance

A C

• Close the garage door.

• Disengage the door from the opener.

• Raise and lower the door manually.

– The door should move freely without sticking or binding.

aise the door halfway open.

• R
– The door should remain relatively still.A slow movement

is acceptable.

NOTE

If either of the above tests fail,call a professional garage
door installer to repair the door.

B Test the Safe-T-Beam® System

• Close the garage door.

• Disengage the door from the opener.

• Start the opener to run the bullet to the open position.

• Start the bullet toward the close position and block the

Safe-T-Beam®.
– The bullet should stop and reverse toward the

open position.

• With the beam blocked,verify that constant pressure is
required on the wall button to make the bullet move to w ar d
the close position.
– Release the pushbutton before the bullet stops and it

should reverse to the open position.

• Verify that the remote control will not move the bullet in
the down direction.

•

If either test fails, adjust the beam and retest.See step 1,page 7.

C Testing the safety reverse

• Re-engage the door to the opener.

– Flip the carriage release lever up.
– Raise the garage door manually until the carriage

engages with the bullet.

• Raise the door to the fully open position.

• Place a 2" x 4" board flat in the center of the garage

door opening.

• Using the remote or wall button close the door.
– The door must reverse within 2 seconds of contacting

the board.

• If the test fails,adjust the closing force and retest. (See Step 5,
Page 11).

SEMI-ANNUAL TASKS

A Check the belt tension (Figure 1).

e the tension spring length.

measur

• On the bullet
– It should be 1".

f needed

• I

ing is ab

spr
– A flat blade screwdriver can be used to turn the

,
n the adjustment wheel until the tension

tur

,

out 1" long.

adjustmen

t wheel.

CAUTION

Every year, check the door hardware for lubrication
needs.Lubricate hinges,rollers and bearings according to
manufacturer’s recommendation.

all 1-800-35-GENIE or visit www

c

,

elp

or H

F

.geniecompany.com

igure 1 Belt tension

F

13

UNSCHEDULED MAINTENANCE

eplacing the Light Bulb.

A R

• To release the light cover.

– Press in on center tab and lower lens.(Figure 1).
– Replace the light bulb with a rough service bulb of no

more than 100 Watts.

aise Light Cover to close.

• R

RONT OF

F
UNIT

Figure 1 Light Lens

IMPORTANT SAFETY INSTRUCTIONS

TROUBLESHOOTING

IF THERE IS ANY TROUBLE WITH THE OPENER,TRY

THESE SOLUTIONS BEFORE CALLING THE

NUMBER.

NOTE

In all cases,watch the opener’s lights for any flashing
trouble codes.Refer to the Flashing Light Trouble Codes
on page 16 for the problem cause and remedy.

Trouble 1:

FROM THE REMOTE OR WALL CONTROL

A Check that the opener’s AC outlet has power.Plug a lamp into the

outlet to check.
B The motor ’s automatic thermal shutoff switch may have

been activated from repeated use (opener’s lights will
flash 4 times). Wait 30 minutes for the motor to cool
down and retry.

C Check the wall control wiring at the wall control’s and
opener’s terminals and be sure that the remote is
programmed into the opener.

OPENER DOES NOT OPERATE FROM

HELP

WARNING:TO REDUCE

THE RISK OF SEVERE

INJURY OR DEATH

1 READ AND FOLLOW ALL INSTRUCTIONS.
2 Never let children operate or play with the Door

Controls. Keep the R emote Control awayfrom children.

3 Always keep the moving door in sight and away from

people and objects until the door is completely closed.
NO ONE SHOULD CROSS THE PATH OF A MOVING DOOR.

4 NEVER GO UNDER A STOPPED,PARTIALLY OPEN DOOR.
5 Test Opener monthly. The door MUST reverse on

contact with a 1-1/2" high object (or a 2" x 4" board
laid flat) at the center of the doorway on the floor.
After adjusting either the Force or the Limit of travel,
retest the Door Opener. Failure to adjust the Opener
properly may cause severe injury or death.

6 When possible use the Emergency Release only when

the door is closed. Use caution when using this
Release with the door open. Weak or broken springs
are capable of increasing the rate of door closure and
increasing the risk of severe injury or death.

7 KEEP GARAGE DOORS PROPERLY B

ALANCED. See
Owner's Manual. An improperly balanced door
increases the risk of severe injury or death. Have a
Genie Factory Authorized Dealer make repairs to
cables,spring assemblies,and other hardware.

8 SA VE THESE INSTRUCTIONS.

WARNING

Use the Wall Console included with Opener. Any other wall
console can cause the Opener to operate unexpectedly
and the light to stop working.

Trouble 2:

A A door spring may have broken.Visually inspect the door

hardware for any broken springs.Have a qualified garage door ser vice
professional repair the door if any hardware is broken.

B In cold weather climates,check that the door is not frozen to the
ground or that snow buildup is not blocking the door.

C If the opener light flashes 4 times,the door force setting
may be too low.Adjust the force.

Trouble 3:

A Check that the carriage is engaged to the bullet/belt. The

riage release lever must be in the horizontal position in order for it

ar

c
to engage.

Trouble 4:

A If the opener light flashes 4 times,the open force setting may be

oo low. Reset the force.

t

or hardware may be binding causing the door force setting

he do

B T
to be exceeded.Disengage the carriage and manually check the door
movement and balance.Lubricate the door hardware as recommended
by the manufacturer.

Trouble 5:

A Adjust the open limit setting.

Trouble 6:

A Adjust the close limit setting.

OPENER TRIES TO OPERATE,BUT THE

DOOR DOES NOT MOVE

OPENER OPERATES,BUT THE DOOR

DOES NOT MOVE

THE DOOR STARTS TO OPEN BUT

STOPS BEFORE FULLY OPENING

OPEN

T

NO

DOES

DOOR

THE

COMPLETELY

THE DOOR DOES NOT CLOSE

COMPLETELY

14

For Help,call 1-800-35-GENIE or visit www.geniecompany.com

Trouble 7:

A If the opener light flashes 4 times,the close door force setting may

be too low.
B The door hardware may be binding causing the door force setting

to be exceeded.Disengage the carriage and manually check the door
movement and balance.Lubricate the door hardware as recommended

y the manufacturer.

b
C The Safe-T-Beam® has been interrupted while the door is closing

(opener light flashes 3 times),or the S afe-T-Beam® is out of alignment.

Trouble 8:

THE DOOR STARTS TO CLOSE BUT

REVERSES BEFORE FULLY CLOSING

OPENER LIGHTS STAY ON

Trouble 13:

A Examine all remotes programmed into the opener. Check for

tems that might be pressing on a remote button.Look for remotes

i
stuffed between seat cushions of the car.

B I f a remote has been lost or stolen,erase the opener’s memory

o prevent the missing remote from activating the opener.

t

eprogram the remaining remotes into the opener.

R
C Check the wiring between the wall control and the opener.Look

for staples that have cut into the wire’s insulation,or wire that has
been pinched by a object.Replace any bad wire.

D Examine the wiring at the opener’s terminals and the wall
control terminals.Look for any wires that are close to or touching
adjacent terminals.

OPENER RUNS BY ITSELF

A It is normal for the lights to stay on for about 5 minutes

after being activated.
B If the lights were turned on using the light button on the

wall control,they will stay on until they are turned off using
the wall control light button or the door is cycled open or
shut.

Trouble 9:

A Check the wall control wiring at the wall control and

opener terminals.
B Check the wiring between the wall control and the

opener.Look for any staples that have cut into the wire’s
insulation or wire that has been pinched.If the opener light
flashes 2 times when the remote is used,the wall control
wires are shorted and the bad section must be replaced.

Trouble 10:

A Be sure that the remote is programmed into the opener.
B Check the remote’s batter y.The red light should light up

when ev

er the remote butt

OPENER DOES NOT OPERATE

FROM THE WALL CONTROL
DOES FROM THE REMOTE

OPENER DOES

OM THE REMOTE

FR
WITH THE WALL CONTROL

on is pressed.

NOT OPERATE

, BUT

,BUT

DOES

Trouble 14:

A Lubricate the door hardware as recommended by the garage

door manufacturer.

Trouble 15:

OPENER IS NOISY

THE OPENER WILL NOT OPERATE

` BECAUSE OF A POWER FAILURE

A Pull the carriage release handle to disengage the opener from

the door. The door can be operated manually until power is restored.

OSES

Trouble 11:

A If the opener lights flash 5 times when the remote is

activated,and the door does not open,the vacation

ch is on.Turn the vacation switch off

swit

(optional accessory).

Trouble 12:

e sure that the opener’s antenna (the short white wire on the

A B
back of the op

B Check the remote’s battery.
C Remote control operating distance will vary depending on the

amount of interference and metal obstacles in the path of the signal.

elp

or H

F

ener) is e

all 1-800-35-GENIE or visit www

c

,

OPENER

OPEN WITH THE REMOTE

REMOTE CONTROL WILL NOT

OPERATE AT A DISTANCE FROM
THE OPENER

ended up

t

x

CL

.

d fr

ar

w

,BUT

om the opener.

.geniecompany.com

DOES

NO

T

15

FLASHING LIGHT TROUBLE CODES

M

Power Head System Status

UMBER OF FLASHES PROBLEM CAUSE REMEDY

N

2 FLASHES Door won’t close Shorted wall Check wall control wires.Be sure both are connected to

control wire terminal screws.Check for a staple in the wires.

3 FLASHES Door won’t close Safe-T-Beam® obstacle Check for obstacles.Align the Safe-T-Beam®
4 FLASHES Door reverses or Open or close force exceeded,or motor Check for binding or unbalanced door. Adjust

won’t open or exceeded, or motor thermal shutdown the door force.If the motor had thermal

close shutdown,wait 30 minutes and retry.

5 FLASHES Door won’t open Remote control was activatedwhile Unlock the vacation switch onthe wall control

with remote vacation switch was locked (optional accessory)

6 FLASHES Motor ran longer Mechanical or Call Customer Service

than 30 seconds electronic failure 800-354-3643

emove any staples compressing the wire.

R

PARTS IDENTIFICATION

FULL ASSEMBLY

Parts List

Item Part Name

1A
1B
1C Carriage Bolt,1/4"-20 x 3/4" 8

1D

1E Flange Bolt,1/4"-20 x 1/2" 1

1F Tapered Flange Bolt,1/4"-20 x 3/4" 4
1G Bolt,5/16"-18 x 3/4" 2
1H

1J Sprocket 1

1K

1L

1M

2A Header Bracket 1
2B Door Bracket 1
2C Lag Screw,5/16" x 2" 4

2D Clevis Pin,2-3/8" 1

2E

ssembly

y A

ulle

P

riage 1

ar

C
Locknut,1/4"-20 9

5/16"-18

,

nut

ck

o

L

cket Holder 1

o

pr

S

elt Clamp 1

B
Grease,Tube 1

in

er P

ott

C

Number
Included

1

2

3

16

Parts List

Item Part Name

2F

B

olt,5/16"-18 x 1" 6

2G Locknut,5/16"-18 6

2K Clevis Pin,1-3/8" 1

2L Clevis Pin,1-1/8" 1

2M Self Tappers 4

ety Beam Bracket (not shown) 4

af

S

3A

Safety Beam Transmitter (not shown) 1

3B
3C Safety Beam Receiver (not shown) 1

3D Wire,22 AWG,2-cond.(not shown) 90 ft.

E

3
3F Flange Bolt, 1/4"-20 x 1/2" 2
3G Lag Screw,1/4" x 1-1/4" 4
3H

3 J Insulated Staples 20
4A
4B
4C Wall Control (not shown) 1

lip

e C

ir

W

,1/4"-20 2

nut

ck

o

L

arriage Release Handle 1

C
Release Handle Rope 36"

Number
Included

For Help,call 1-800-35-GENIE or visit www.geniecompany.com

Parts List

Item Part Name

achine Screw,6-32 x 1" 2

M

4D

4E Wood Screw,#6 x 1" 2
4F Screw Cover 2
4G 3-Button Remote Control 2

4H Wireless Keypad 1

4J Screw Anchor 2

o

W

4K

Scr

4L

5A Straight Door Arm 1

Curved Door Arm 1

5B

5

6 Motor Head 1
7 Rail Assembly (3 sections) 1
8 Belt 1

ail C

R

9

10 Mounting Strap 2

Emer

11

,#6 x 1-1/2" 2

ew

d Scr

o

ver 2

o

ew C

lamps

Tag 1

elease

y R

genc

Number
Included

2