Genicom 3850, 3870 Plus User Manual
GENICOM Matrix Printers 3850/3870Plus
Quick Reference Guide
GEK-01009
Safety Information
Safety Information
A. Never remove any printer cover unless it is necessary for the installation of a
printer accessory and expressly described in the
B. Please retain the printer covers in a safe place because they should be
reinstalled if you decide to remove any printer accessory.
User’s Manual
The following areas of the printer should be covered for safety
reasons:
Rear Pull Tractor Assembly Covers
ASF Area Covers
on the CD-Rom.
GB-ii
The above openings must always be protected with
their cover when the corresponding option is not
installed. Do not touch inside and do not insert any
object into these openings or into the gears.
Table of Contents
Table of Contents
Safety Information................................................................................. ii
Table of Contents................................................................................. iii
Step 1 – Unpacking Your Printer......................................................... 1
Carton Contents............................................................................................... 1
Printer Parts..................................................................................................... 1
Front View.................................................................................................... 1
Rear View.................................................................................................... 2
Choosing a Suitable Location.......................................................................... 2
Removing the Shipment Locks........................................................................ 3
Step 2 – Installing the Ribbon Cartridge............................................. 4
Replacing the Ribbon Cartridge....................................................................... 6
Step 3 – Starting-up the Printer........................................................... 7
Host Computer Connection.............................................................................. 7
Software Driver Selection ................................................................................ 7
Power Connection............................................................................................ 8
Step 4 - Selecting the Display Language............................................ 9
Step 5 – Loading Fanfold Paper ........................................................ 10
Maintenance & Troubleshooting....................................................... 14
Cleaning the Printer....................................................................................... 14
Printing the Self Test...................................................................................... 15
LCD Display Messages....................................................................... 16
Error Messages.......................................................................................... 16
Supplies and Options......................................................................... 18
Consumables............................................................................................. 18
Accessories and Options........................................................................... 18
Compliance Statements ..................................................................... 19
FCC Compliance Statement (USA) ............................................................... 19
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International Compliance............................................................................... 20
Trademark Acknowledgements..................................................................... 20
r.................................................................................................... 20
)................................................................... 19
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).................................................................... 20
GB-iii
Step 1 – Unpacking Your Printer
Carton Contents
Together with the Quick Reference Guide, the following items are
included in the carton:
Notify any damage to your supplier.
Ribbon Cartridge
(1A3000B01)
CD-ROM
Ribbon Cartridge
Power Cable
Printer Parts
(1A3000B04)
Front View
Operator Panel
Paper Knob
Power Switch
GEK-01009 GB-1
Front Tractor Assem blies Cover
Step 1 – Unpacking Your Printer
Rear View
To p Cov er
R e a r P u l l Tra cto r At ta c h men t
Area Covers
R e a r P u l l Tra cto r Ass e mbly
Cover
Interface Conne cto rs
ASF Area Cover
Rear Paper Slot
Power Cable Connector
Choosing a Suitable Location
Consider the following points when you choose the location for your
printer:
The distance between the printer and the host computer must not
•
exceed the length of the interface cable. The location must be
sturdy, horizontal and stable;
Your printer must not be exposed to direct sunlight, extreme heat,
•
cold, dust or humidity (see "Printer Specifications" in
Manual
You need a power outlet compatible with the plug of the printer's
•
you find on the CD-Rom);
power cord.
GB-2
the User’s
Step 1 – Unpacking Your Printer
Additionally, you must make sure that when you install the printer in
the selected location, there are sufficient clearances on all sides for
easy operation. The required space is shown below:
80 cm
31.5 in.
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Removing the Shipment Locks
Open all the printer covers and make sure that you remove all the
shipment locks from the printer.
GB-3
Step 2 – Installing the Ribbon Cartridge
Step 2 – Installing the Ribbon Cartridge
1. Find the ribbon cartridge among the accessories.
Make sure that you are using only GENICOM original consumables.
Ribbon Guide
1A3000B01
(3850 model)
to be used when the c ol or
kit is not installed
Ribbon Winding Knob
Cartridge Supports
1A3000B04
(3870Plus model)
to be used when the c ol or
kit is installed
Wh ite Plastic Snap Arm
Ribbon Guide
Ribbon Winding K nob
Cartridge Support
2. Open the top cover using the small handles on either side of the
top cover.
3. Turn the printer on. The print carriage prepares for ribbon
cartridge installation. Before in stalling the ribbon cartridge turn
the ribbon winding knob in the arrow direction (located on the
cartridge) to take up slack in the ribbon.
To avoid damage to the ribbon, do not turn the winding knob in the wrong
direction.
GB-4
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