
Serial
Matrix
Printers
GENICOM
3840EP, 3840EM,
and 3810S
Change Jobs Without Changing Paper (3840EP
and 3840EM).
• Patented, dual paper handling system with
auto-switching paper paths.
• Load two different continuous forms and
switch between them.
• Load two identical continuous forms and
run longer print jobs unattended.
Single-Path Alternative (3810S).
• One paper path serves either front or
bottom feed.
When you’re using a 3840EP or a 3840EM,
it’s like having two printers in one.
Typical Applications
• Shared-resource or network environments
• Multipart forms, bar codes, labels
• Warehouse, purchase orders
• Healthcare and retail
High-Performance, Multipurpose Printing.
• Handling up to 6-part forms.
• Heavy-duty printing applications.
• Recommended workload: up to 27,000
pages per month.
Features That Make Tough Jobs Easier.
• Automatic forms thickness sensing and
adjustment (3840EP only).
• Zero-inch tear-off, automatic paper park,
and automatic top of form.
• Control panel lockout feature to prevent
unwanted changes in print job.
Fits Your Needs.
®
• IBM -compatible models.
• SmartGraphics (IGP/QMS) models.

GENICOM 3840EP, 3840EM, and 3810S
Serial
Matrix
Printers
Printing
Technology:
Print Head:
Serial impact dot matrix
18-pin
Speeds (cps):
12 cpi 10 cpi 16.7 cpi
DP 600 500 500
LQ 150 125 125
Fonts:
Gothic, Courier, Wide Gothic,
Gothic Italic, Courier Italic, MicroGothic, OCR-A, OCR-B
Bar Codes:
Interleaved 2 of 5, Bidirectional
2 of 5, Matrix 2 of 5, Industrial
2 of 5, Code 3 of 9, EAN-2, EAN-5,
EAN-8, EAN-13, Code 11, Code
BCD, Codabar a/t, Codabar b/n,
Codabar c/*, Codabar d/e, UPC-A,
UPC-E, UPC-2, UPC-5, Code 93,
Code 128 (A-B-C), MSI, POSTNET
®
IGP and QMS
®
DEC VT100 Line Draw;
Options:
Character Sets:
IBM Set I, II, and All Character Set;
18 international character set substitution; IBM Code Page – 437, 850,
852, 863; ISO 8859-1, -2, -3, -4, -9;
Roman 8; Mazowia (Poland)
Print Modes:
Proportional, compressed,
shadow, double strike, underline,
expanded (2 to 8 times), superscript,
subscript, oversize
Head Slew:
LF Interval:
Character Spacing:
50 ips maximum
35 msec at 6 lpi
10, 12, 13, 15,
16.7, 17.1, and 20 cpi, plus program
selectable
Line Spacing:
3, 4, 6, and 8 lpi, plus
n/144 in. program selectable
Print Line:
Dot Graphic (dpi):
13.6 in.
60 to 400H x 72 to
144V (emulation dependent);
supports DEC Sixel Graphics
Flexible Paper Handling
Front/Rear/ Forms
Bottom Manual Thickness
3840EP Yes Yes Auto
3840EM Yes Yes Manual
3810S Yes No Manual
Front
Tractor
Position
Paper Handling:
Feed Feed Adjust
Front
Path
Bottom
(Straight-Through)
Path
Paper parking, auto
Manual Cut
Sheet Path
Bottom
Tractor
Position
top of form, zero-inch tear-off,
paper out sensor, auto forms
thickness adjustment (3840EP)
Paper Drive:
Paper Dimensions:
6-pin push tractors
Continuous forms
3" to 16" W x 22" L maximum; single
document insertion 3.5" to 17" W
x 5" to 17" L with minimum W to L
ratio of .45
Number of Copies:
Original plus five
in both front/bottom and rear
paper path
Max. Forms Thickness:
Paper Slew:
5/15 ips
0.025 in.
Print Control
Margins:
Horizontal Tabs:
Vertical Tabs:
Print Position:
Left and right any position
32*
12*
Absolute and relative
HxV head position*
Rear
Path
Rear
Tractor
Position
Formats:
Auto-Perf Skip:
4 user-defined forms
Selectable auto-perf skip
*Emulation dependent
Emulations
ANSI X3.64, GENICOM 3410, Epson
®
FX286e, IBM Proprinter III XL, IBM-GP,
DEC LA210
Options:
Interfaces and Connectivity
CENTRONICS parallel – 36-pin Amphenol;
IGP and QMS
®
speed: 3Kbytes/sec
EIA/TIA-232 (RS-232) serial – 25-pin type
DB female; speeds: 110, 300, 600,
1200, 2400, 4800, 9600, 19200 baud
Input Buffer:
Options:
64K
RS-422, IBM Coax/Twinax,
TCP/IP, Novell
Physical
Size (HxWxD):
12.1 x 26.9 x 13.9 in.
(296 x 683 x 353 mm)
Weight:
52 lbs (23.6 kg)
Acoustics:
55 dBa in quiet mode
(3810S: 58 dBa)
Operating Environment
Voltage:
115 or 230 ±15% externally
selectable; 50 or 60 Hz ±2 Hz
Power Input:
Standby: 35 watts (120 BTU/Hr)
Printing: 130 watts (433 BTU/Hr)
Temperature:
Humidity:
50° to 104° F (10° to 40° C)
20% to 90% relative
Reliability
MTBF:
10,000 hours @ 25% duty cycle
Workload:
MTTR:
Print Head:
Ribbon Life:
Up to 27,000 pages per month
30 min. by a qualified technician
700 million draft characters
15 million draft characters
GENICOM is a registered trademark of GENICOM, L.L.C. All other company
and product names are trademarks or registered trademarks of their
respective owners. Specifications are subject to change without notice.
Copyright © 2000 GENICOM, L.L.C.
1-800-GENICOM
www.genicom.com
The Energy Star emblem does not represent
EPA endorsement of any product or service.
GENICOM, L.L.C.
4500 Daly Drive
Suite 100
Chantilly, VA 20151
Ribbon
Typ e:
Cartridge, clean hands, nylon fabric
Life:
15 million draft characters
Warranty
1 year return to depot
Options
Pedestal, paper catch tray, forms rack,
paper basket, output paper rack,
RS422 interface