Page 1
GENESIS 2 UPFLOW AN
PREMIER SERVICE MANUAL
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Table of Contents
1. Introduction ................................................................................................................................................................. 3
2. Product Features and Applications ............................................................................................................................. 4- 5
a.
Primary Applications...................................................................................................................................................................4
b.
Product Characteristics...............................................................................................................................................................4
Three Regeneration Sequences ...................................................................................................................................................4
c.
d.
7 Regeneration Mode Options with Adjustable Cycle Times.....................................................................................................4
3. Product Dimensions and Specifications ....................................................................................................................... 6- 7
4. Pre-Installation Checklist ..............................................................................................................................................8-9
a.
Required Operating Conditions...................................................................................................................................................8
5. Valve Installation ..................................................................................................................................................... .10-12
Unit Location ............................................................................................................................................................................10
a.
Plumbing Mechanical Set Up....................................................................................................................................................10
b.
c.
Control Valve Installation..........................................................................................................................................................1 1
d.
System Sizing Chart...................................................................................................................................................................12
6. Bypasses............. ........................................................................................................................ ............................ .......13
7. Programming - Display and Instructions.................................................................................................................... 14-16
a. Programming: Modes A-03....................................................................................................................................................... 16
8. System Installation ................................................................................................................................ ....................17-24
a. Plumbing Connections ..............................................................................................................................................................17
b. Drain Line Installation ...............................................................................................................................................................17
c. Brine Line and Brine Tank Installation ....................................................................................................................................... .18
d. System Installation Chart ......................................................................................................................................................... 22
e. System Start-Up........................................................................................................................................................................ 23
9. Assembly Drawings and Parts List ............................................................................................................................. ........25
10. Troubleshooting ....................................................................................................................................................... ....27-29
a. Electronics .................................................................................................................................................................................29
11. Replacement Parts ...........................................................................................................................................................30
12. Accessories ..................................................................................................................................................................31-32
System Packing List...................................................................................................................................................................32
Discount Water Softener Warranty Statement.............................................................................................................32-33
13.
System Configuration and Settings .................................................................................................................................. 34
14.
Contact Information ........................................................................................................................................................ 35
15.
Page 3
Genesis Upflow Valves & Systems Service Manual
1. Introduction
Thank you for choosing a Genesis Upflow Ceramic Rotary Valve. Genesis Upflow valves are designed with high
flow rates to handle any residential or light commercial application. They feature innovative, patented ceramic
discs for ultimate performance and reliability. The discs are abrasion and corrosion resistant, extending the life
of the valve and significantly reducing maintenance costs.
Genesis Upflow valves have 7 advanced programming options with fully adjustable cycles to minimize water
usage during regeneration. They utilize up-flow regeneration which efficiently washes the media, exchanging
more grains per pound of salt. Genesis Upflow valves have signal output for external devices, program
functions that remain in long term memory, and 72-hour memory backup should a power outage occur, giving
you the confidence that your customers are receiving a cost-effective, high-quality water treatment solution.
Genesis Upflow valves have an interlock function to connect multiple valves in series or in parallel. There is an
alternate interlock function, used with twin demand systems and 3-way ball valves to supply treated water
24/7. The Genesis Upflows simple, yet powerful user interface has an easy to read LCD display and the valve
offers remote handling to accept input from a PLC or computer. Advanced work modes are available with
adjustable settings and three different cycle sequences to get the exact configuration needed for any job.
Genesis Upflow Valves Feature:
• Patented ceramic discs for longer life and reduced maintenance
• Highly configurable with easy to use program interface
• Long-term memory for program functions
• 72-hour memory backup
• 4 language options: English, Spanish, Chinese, French
Page 4
Genesis Upflow Valves & Systems Service Manual
2. Product Features and Applications
Primary Applications
Recommended for commercial and residential softening or demineralization water treatment systems.
• Softening System
• Iron Removal System
• Ion Exchange Equipment
• Boiler Softening Water Treatment
• RO Pre-treatment
Product Characteristics
Mechanical Components
The Genesis Upflow uses internal ceramic discs which are corrosion and abrasion resistant to form a hermetic seal.
Rotation of the upper disc aligns to the corresponding lower disc ports for Service, Backwash, Brine & Slow Rinse, Brine
Refill and Fast Rinse modes.
Hard Water/No Hard Water Bypass
Up-flow regeneration with no hard water and hard water bypass options. This valve operates as a hard water bypass.
Excellent Flow Rate: 16 GPM to 22 GPM @ 15psi drop.
365-Day Usage Memory
Manual / Delayed Regeneration
Pressing at any time results in an immediate manual regeneration.
Pressing and holding for 3 seconds, when system is locked, results in a delayed regeneration at the preselected time.
Extended Power Outage Indicator
If outage exceeds 3 days, the time of day indicator “” will flash 12:12. The current time of day needs to be re-set. All
other set parameters remain stored in memory. The valve will resume to operate from the point of the power outage.
Three Regeneration Sequences
Lockout Function
Keypad will lock after 5 minutes without use. To access the parameter changes press and hold and
simultaneously for 3 seconds to unlock.
Page 5
Genesis Upflow Valves &
LCD Display Screen
Advanced Valve and External Device Connections
• Interlock and Alternate Interlock
• Remote Handling
• Solenoid Valve
7 Regeneration Mode Options with Adjustable Cycle Times
Maximum 14 Day Regeneration Interval
When the valve reaches the maximum programmed service days, without reaching the set service capacity, it will trigger
a regeneration at the pre-programmed time of day. Regeneration(s) reset both the maximum day regeneration value and
the service capacity value.
One Button to Change the Current Time
Pressing and holding the button for 3 seconds, when system is locked, allows the current time of day to be adjusted.
Systems Service Manual
Service Alarm
When the service alarm feature counts-down and reaches set point, (Selectable 30 day min to 900 day max in 30 day
increments) the alarm will activate at 8pm. The alarm will sound for 2 minutes and then shut off automatically. To silence
alarm within the 2 minute period, press any button. A service call message will then appear on the screen as a signal for
the homeowner to contact a water treatment professional for routine service. To eliminate this message from the screen,
unlock the valve programming by pressing the UP and DOWN arrows simultaneously until the padlock in the upper left
corner of the screen disappears (approximately 3 seconds). Next, enter the programming menu by pressing the
MENU/CONFIRM button once and then pressing the BACK/REGENERATION button once. The system will then go back to
normal status and the operational days will re-start new count-down. Note: The system will operate normally when it is
displaying the service alarm message.
Page 6
3. Product Dimensions and Specifications
Hard Water Bypass
Genesis Upflow Valves &
Systems Service Manual
Length (max.) Width (max.) Height (max.) Regeneration Mode
8.3" 8.75" 7.5" Up-flow
These valve dimensions are for reference only.
Connect Port Dimensions
Product Model Inlet Port Outlet Port Drain Port Brine Port Base Riser Pipe
Genesis Upflow-NHW
Genesis Upflow-HW
Main Technical Parameters
Water Capacity See Performance Data Sheet
Power Input 100-240VAC / 50-60Hz
Power Output 12VDC / 2A
Regeneration
Cycles
1" NPT 1" NPT 3/4" NPT 3/8" 2.5" 8NPSM 32 mm No
1" NPT 1" NPT 3/4" NPT 3/8" 2.5" 8NPSM 32 mm Yes
Sequence 1: Service → Backwash → Brine & Slow Rinse → Fast Rinse → Brine Refill
Sequence 2: Service → Backwash → Brine & Slow Rinse → Backwash → Fast Rinse → Brine Refill
Sequence 3: Service → Brine Refill → Service (180 min-time fixed) → Backwash → Brine & Slow Rinse →
Backwash → Fast Rinse
Page 7
Regeneration
Mode
Genesis Upflow Valves &
A-01 Meter Delay: Regeneration happens when the capacity reaches zero and the preset time of
regeneration is reached.
A-02 Meter Immediate: Regeneration happens when the capacity reaches zero.
A-03 Intelligent Meter Delay (manufacturer default preset): Do not change unless consulting a water
treatment professional first.
A-04 Intelligent Meter Immediate: The same function as A-02 but the capacity is determined by
entering the Total Resin Capacity and Feed Water Hardness. The control valve automatically calculates
the gallons for regeneration.
A-05 Remaining Compare: Compares current usage with previous 365 day daily usage to intelligently
determine when regeneration will occur. Regeneration starts at the set regeneration time.
Systems Service Manual
A-06 By Day (timer): Service days count down to zero (0) and regeneration starts at the set
regeneration
time.
A-07 Filter Meter: Filter mode, regeneration occurs when the capacity reaches zero and the preset time
for regeneration is reached.
Page 8
Genesis Upflow Valves & Systems Service Manual
4. Pre-Installation Checklist
IMPORTANT NOTICE
Read through the instructions thoroughly and obtain all materials and tools before proceeding with the installation. Be sure to follow
all applicable national, state, county and local plumbing codes and regulations.
All plumbing and electrical work should be performed by an accredited professional to ensure all local, state, and municipal guidelines
are met.
During cold weather it is recommended that the installer warm the valve to room temperature before operating.
For outdoor installation ensure that system cannot freeze and is protected from direct sunlight and weather conditions including rain.
Outdoor weather cover can be added for additional weather protection of the control valve. Warranty coverage does not include
damage due to weather or acts of God.
Required Operating Conditions
Working Conditions
Working Environment
Inlet Water Quality
Working Pressure
Water Temperature
Environment Temperature
Relative Humidity ≤95%
Power Source
Turbidity
Hardness
Chlorine
Iron2+
20psi ~ 120psi
35 °F ~ 125 °F
35 °F ~ 125 °F
< 100-240VAC / 50-60Hz
< 2FTU
< 60 grains per gallon
< 0.1ppm
< 0.3ppm
CAUTION
Do not exceed 120 psi water pressure.
Do not exceed 35° C / 125° F water temperature.
Do not subject unit to freezing conditions.
Failure to use this product within the described conditions may void the warranty.
Page 9
Genesis Upflow V
• Do not use the system with water that is microbiologically unsafe or of unknown quality without
adequate disinfection before or after the system.
• Do not use the brine tube, injector body, or other connectors on the Genesis Upflow valve as a
handle to carry the system.
• Ensure there is salt in the brine tank at all times when this valve is used for softening. The brine tank
should contain clean water softening salt only, at least 99.5% pure. Only use clean water softener
salt in pellet granular or block form.
• When there is moderate to high turbidity, a filter should be installed before the water softening system
on the inlet side.
• If the water pressure exceeds 120psi, a pressure reducing valve must be installed before the water inlet. If
the water pressure exceeds 80 psi, installing a pressure reducing valve before the water inlet is highly
recommended. If the water pressure is under 20 psi, a booster pump must be installed before the
water inlet.
alves & Systems Service Manual
• Replacement parts for the Genesis Upflow valve should only be purchased through Discount Water
Softeners Genesis resellers. Electrical components, such as transformers, are specific to the Genesis
Upflow valve from Discount Water Softener.
• Regular interval monitoring of the water quality and work environment is recommended to ensure
proper operation of the valve and system.
• Any modification to Genesis equipment, which is outside the standard scope of supply, voids the
product warranty.
• Genesis equipment, like all modern electronic devices, can be damaged by electrical surges or brown
outs. Every effort has been taken to harden the circuits, by design, to protect against such events.
These precautions, or even additional surge protection, are not 100% effective. Therefore, equipment
damage caused by abnormal electrical events is not covered by warranty.
Page 10
Genesis Upflow Valves & Systems Service Manual
5. Valve Installation
Unit Location
• The filter or softener should be located close to a floor drain away from direct sunlight and any heat
sources.
• Protect equipment from direct sunlight and precipitation exposure.
• Install equipment in a location safe from unauthorized access or vandalism.
• Ensure that the unit is installed with enough space for operation and maintenance.
• The installation surface should be clean and level.
• Install the unit in an environment which minimizes consumer risk of loss in the event of malfunction.
• Discount Water Softeners offers many different products for many different applications, for both
indoor and outdoor environments. If you are not 100% sure the equipment purchased is suitable for the
installation application or environment, please check with a Discount Water Softener representative, or
your local equipment provider, to ensure the proper equipment is selected. Equipment installed in
inappropriate applications or environments are not covered by warranty.
• Brine tank should be located close to the control valve. Distance should not exceed 20 linear feet.
Plumbing and Mechanical Setup
If the water outlet or water tank is installed higher than control valve, or parallel interlock system with multioutlets, a liquid level controller must be installed in the brine tank. If not, the water outlet or source tank will
flow backwards into brine tank during backwashes.
If making a soldered copper installation, all sweat soldering should be done before connecting pipes to the valve.
Torch heat will damage plastic parts.
When turning threaded pipe fittings onto plastic fitting, take precaution not to cross thread or over tighten.
Page 11
Genesis Upflow Valves & Systems Service Manual
Control Valve Installation
1. Remove the temporary shipping cap. The 32mm
riser will come preinstalled in your tank. The appropriate
amount of resin is factory installed in the tank up to 48,000
grain sizes. 64,000 grain and larger systems may have been
partially loaded with resin and a media funnel and
additional instruction provided to add the full amount of
remaining resin. The actual resin in the tank may vary due
to shipping conditions but the proper level will range from
just above 1/2 to 2/3 full in the tank.
2. Install Valve Base O-ring around the neck of the valve.
3. Lubricate the center hub O-ring of the Genesis Upflow
valve.
4. Install the top basket with a twist and lock action to center
hub of the Genesis Upflow valve.
5. Do not use teflon tape or pipe sealant to attach control
valve to tank.
6. Place Genesis Upflow valve onto tank with the distributor pipe
inserted down the middle of the top basket. Rotate
clockwise to secure onto
the tank.
Figure 5-1
Do not overtighten! Overtightening may cause the valve
to crack and void the warranty.
Page 12
Genesis Upflow Valves & Systems Service Manual
System Sizing Ch
Tank
Size
9x48 1 17,682 Low 6302 Pink 2.02 8468060 White 0.3 8468056 White
9x48 1 23,196 Standard 6302 Pink 2.02 8468060 White 0.3 8468056 White
9x48 1 28,254 High 6302 Pink 2.02 8468060 White 0.3 8468056 White
Resin
Volume
cu. ft.
art
Total
System
Grains
Salt
Setting
Injector
Part No.
Color DLFC Part No. Color BLFC Part No. Color
10x44 1.25 22,102
10x44 1.25 28,995
10x44 1.25 35,317
10x54 1.5 26,523 Low 6302 Pink 2.86 8468061 Black 0.39 8468052 Brown
10x54 1.5 34,794 Standard 6302 Pink 2.86 8468061 Black 0.39 8468052 Brown
10x54 1.5 42,381 High 6302 Pink 2.86 8468061 Black 0.39 8468052 Brown
12x52 2 35,364 Low 6303 Yellow 4.22 8468045 Blue 0.83 8468053 Pink
12x52 2 46,392 Standard 6303 Yellow 4.22 8468045 Blue 0.83 8468053 Pink
12x52 2 56,508 High 6303 Yellow 4.22 8468045 Blue 0.83 8468053 Pink
Low 6302 Pink 2.86 8468061 Black 0.39 8468052 Brown
Standard 6302 Pink 2.86 8468061 Black 0.39 8468052 Brown
High 6302 Pink 2.86 8468061 Black 0.39 8468052 Brown
Page 13
Genesis Upflow Valves & Systems Service Manual
Metal Bypass (must be purchased separately)
• Detach animated connectors from the female adaptor and install washer
before attaching them to the inlet and outlet of the valve.
• Attach female adaptors to the 1" yoke; be certain meter impeller is
installed on the outlet side, impeller facing in.
• Attach metal bypass to the yoke with two flanged spools. Secure with
metal clips.
• Grease O-ring of the animated connectors and attach bypass assembly to
valve, secure with clips.
• Meter cable installed into cable port on the outlet side during system
start-up.
• Standard bypass (included.)
Standard with your system
Ceramic Bypasses
Page 14
7. Programming: Display and Instructions
Genesis Upflow Valves & Systems Service Manual
al / Delayed Regeneration
Manu
1. Pressing at any time results in an immediate manual regeneration.
2. Pressing and holding for 3 seconds, when system is locked, results in a delayed regeneration at the
preselected time.
One Button to Change the Current Time
Pressing and holding the button for 3 seconds, when system is locked, allows the current time of day to
be adjusted.
Unlocking the Keypad
The icon indicates the buttons are locked within 5 minutes of idle use. To unlock press and hold and
for 3 seconds until the icon is off.
Enter Key
Press button to enter the basic programming mode, modify highlighted options, and return to the main
menu.
Page 15
Genesis Upflow Valves & Systems Service Manual
Manual
Press at any phase during manual regeneration to advance to the next phase or press during programming to exit
to the home screen without modifying the current highlighted option.
Up and Down Arrows
Basic Programming
Allows you to adjust the time values for each phase. To enter basic programming, follow the directions below.
1. When the icon is on, press and hold both and for 3 seconds to unlock the keypad.
2. Press to enter the main menu; press or to highlight each option.
3. Press to enter highlighted option.
4. Press or to adjust the value.
5. Press to accept changes.
6. Press to exit back to service status.
Regen/Esc. Key
and buttons are used to scroll through the various basic programming options as well as adjust values.
Advanced Programming (Dealer use ONLY)
This area is preprogrammed rammed by the dealer for your specific water. Any adjustments made in
advanced programming can cause your system to not function properly and even void warranty coverage.
1. Plug in the Genesis Upflow. Immediately press
2. Press or to select the menu item to be changed.
3. Press to return to the previous menu.
If valve locks while programming, unplug power supply and repeat step above.
4. Press to enter the main menu; press or to highlight each option.
5. Press to enter highlighted option.
6. Press or to adjust the value.
7. Press to accept changes.
8. Press to advance to service status.
in sequence to enter into the advanced setting.
Page 16
Genesis Upflow Valves & Systems Service Manual
Programming: Modes A-03
Parameter Unit Default Description
Review Company Info Displays current programmed company information.
Language * English
Set Company Info * Set company information for display. Three lines available for input
Set Time of Day 24-hr. Clock Set current time of day. 24-hour clock format.
Set Date Set current month, day, and year. XX/XX/20XX
Set Program Type *
Interlock / Alternate Interlock
Set Regen Cycles * 1, 2, 3 2
Set Clear Data * Close/Open Close
Set Regen Mode: A-01-A-07 * A-03 A-03 Intelligent Meter Delayed.
Set Total Capacity Grains
Set Water Hardness
Set Number of People 4 The number of people in the residence
Set Regen Time 24-hr. Clock 02:00 The time of day the system will regenerate when it reaches system capacity.
Set Backwash Time Min. 0 Set to 0 (zero) when using Sequence 2 as a softener install.
Set B.S.R. Time Min. 60 Brine Slow Rinse Stage of Regeneration.
Set Secondary B.W.T. (Backwash Time) Min. 10
Set Fast Rinse Time Min. 10
Set B.R. Time (Brine Refill) Min:Sec
Max Days for Regeneration Days 30
Signal Output Mode b-01 (02) * b-01 Used for external device. b-01. Disregard for standard installation.
Set Service Alarm * Days 730
Daily Usage Log Gal. Shows the gallons used each day for the last 7 days.
Daily Peak Usage Gal. Shows the highest gallon usage day for the last 7 days.
Weekly Usage Log Gal. Shows the gallons used each week for the last 52 weeks.
Weekly Peak Usage Gal. Shows the highest gallon usage week for the last 52 weeks.
Monthly Usage Log Gal. Shows the gallons used each month for the last 12 months.
Monthly Peak Usage Gal. Shows the highest gallon usage month for the last 12 months.
Review Regen Times Displays the number of times the valve has regenerated independently.
Review Software Ver.
Grains per
Gallon (gpg)
Interlock
10
Used as a stand-alone installation and twin demand in conjunction with
No Hard Water version of the Genesis Upflow.
Recommended setting to Sequence 2. See Pages 7-8. Service → Backwash →
Brine & Slow Rinse → Back Wash → Fast Rinse → Brine Refill.
Skip during initial set-up. Clears all stored memory and restores default
settings. Close = Data saved Open = Reset data
Preset for you by dealer.
Total water hardness of incoming water supply. Amount varies per location. It
is highly recommended to have tested for correct function/performance.
Refill time is calculated and set by your dealer for standard efficiency.
Do not change unless consulting with your dealer.
A regeneration is forced every 14 days if no water has been used.
Alarm rings to prompt a service call. Occurs at the number of days set at 8pm
for 2 minutes. Display changes to prompt the homeowner to call their dealer.
Shows current software version of Genesis Upflow valve.
Above parameters are located in standard program settings menu. (*) Denotes parameters located in advanced program settings menu.
Page 17
Genesis Upflow Valves & Systems Service Manual
8. System Installation
Valve Set-up and Installation - See Page 11-14.
Plumbing Connections
As Figure 9-1 shows; connect inlet pipe, via a 1" NPT female
connector, to the inlet connector of bypass. Repeat steps for
the outlet pipe.
Drain Line Installation
Figure 9-1
As Figure 9-2 shows; insert drain line with an air gap to the
floor drain. Valve drain hose not supplied.
CAUTION
An air gap is required between the drain line
and the drain (sewer). This avoids a syphon
effect and reverse contamination.
Figure 9-2
Page 18
Brine Line Connection
1. As Figure 9-3 shows; slide brine nut onto the 3/8"
brine tubing.
2. Install the filter screen into the ferrule and insert
the ferrule into the end of brine tube.
3. Insert tube into brine connector and tighten brine
nut to the brine connector.
4. Only use stiff walled poly tubing. Drain distance
above softener control should not exceed 20 feet.
If distance is greater than 20ft above control valve
larger (1") pipe diameter should be used. Brine
Tank Installation (also see adder assembly sheet).
Genesis Upflow Valves & Systems Service Manual
Figure 9-3
Take care to not crimp or plug the brine line or drain line.
Brine Tank Installation
1. Unpack brine tank components
• Brine tank standoff with nut and washer
• Overflow elbow with nut and washer
• Optional quick connect clips
2. Open brine well and remove float. Ensure the
inside of the tank and brine well are free of debris.
Page 19
Genesis Upflow Valves & Systems Service Manual
3. Asse
4. Insert assembled salt grid into brine tank by lining up the cut out hole with
mble salt grid (4 feet, 1 base). Feet clip into the bottom of the base.
the drilled holes on the brine tank.
Page 20
Genesis Upflow Valves & Systems Service Manual
5. Insert the brine well, making sure the bottom brine well cap is attached.
Insert the float assembly by lining up the top cut out holes.
Through testing there have been some instances where the bottom float
assembly cap can come off of the tube when force is applied. Therefore
we strongly suggest using Gorilla Glue or any equivalent glue to glue the
bottom (only) float assembly cap to the tube to prevent this cap from
coming off the tube.
6. Install brine tank standoff over the float assembly and insert into top cut
out hole. Attach washer on outside of tank and secure unit.
8. Insert brine line into the top cut out hole, through the standoff, and
into the quick connect elbow (optional: attach blue clips). Press firmly
to make sure brine line is fully inserted into the quick connect.
Page 21
Genesis Upflow Valves & Systems Service Manual
9. Inst
10. Replace brine well lid.
all overflow elbow fitting with washer on the outside of tank.
Fasten nut on the inside of the tank.
11. Replace brine tank lid.
Page 22
Genesis Upflow Valves & Systems Service Manual
System
Installation Chart
(Old Version)
Page 23
Genesis Upflow Valves & Systems Service Manual
System Start-Up
1. Before running the Genesis Upflow for the first time, flush out the water line and bypass. Be sure the
bypass is closed.
2. Turn the water source on at the inlet to the house.
3. Disconnect the bypass from the Genesis Upflow, if attached to the valve.
4. Remove the meter impeller from the bypass before opening the bypass.
5. Put a container under the bypass; open the bypass to allow water to flow through and remove any foreign
material out of the water lines. Be sure supply line (right side) pushes water. Outlet (left side) should not
push water.
6. Close the bypass.
7. Reinstall the meter impeller in the outlet side with the impeller facing in and re-connect the bypass to the
valve.
8. Open the bypass.
9. Check for any leaks.
10. Insert meter cable in the outlet side of the bypass or connector; the side the impeller is installed in.
11. Plug in the power cord for the valve.
12. Open a water line and let water flow until water runs clear.
13. Press and hold both and buttons simultaneously for 3 seconds to unlock the key pad.
14. Press to advance through each cycle… backwash, B. S. R. (brine & slow rinse) - verify the air check valve is
closed by listening to be sure no air is being drawn into the system, secondary backwash, and fast rinse until you
reach secondary backwash; this lets air out of the drain line and will take 8-10 minutes to purge the system.
When you press the screen will display “motor running” as it positions the ceramic disc. Once “motor
running” disappears and the next phase is displayed, press to advance to the next phase.
Page 24
Genesis Upflow Valves & Systems Service Manual
15. Add 5 gallons of water.
16. Next add salt into brine tank. (40lb minimum, 120lb maximum.)
17. Install brine tank cover.
18. Turn a faucet on, away from the installation location, until the water from the plumbing lines has been purged.
19. Softening system is now fully operational.
20. Take a water sample to verify and test for hardness reduction.
21. Allow water and salt to stand for at least 6 hours and then perform a manual regeneration to ensure a proper
brine formation.
Page 25
9. Assembly Drawings and Parts List
Genesis Upflow V
alves & Systems Service Manual
Page 26
Genesis Upflow Valves & Systems Service Manual
Item No. Description Qty. Item No. Description Qty.
1 Injector Cover 1 38 Wire for Locating Board 1
2 Screw, Cross 2 39 Control Board 1
3 O-ring 1 40 Weather Cover 1
4 Nozzle 1 41 Dust Cover 1
5 O-ring 1 42 Screw, Cross 1
6 Throat 1 43 Gear 1
7 Filter Screen 1 44 Screw, Cross 4
8 Screw, Cross 1 45 Locating Board 1
9 Injector Body 1 46 O-ring 2
10 O-ring 2 47 Dust Cover 1
11 O-ring 2 48 Screw, Cross 1
12 O-ring 1 49 Washer 1
13 Screw, Cross 3 50 Spring Washer 1
14 O-ring 1 51 Pick 1
15 Valve Body 1 52 Screw, Cross 4
16 Screw, Cross 2 53 Spring Washer 4
17 Motor 1 54 Control Board 1
18 Screw, Cross 4 55 Seal Ring 2
19 Seal Ring 1 56 Fitting Nut 1
20 Motor 1 57 O-ring 2
21 Fixed Disc 1 58 Anti-friction Washer 1
22 Screw, Cross 4 59 Shaft 1
23 Moving Disc 1 60 Moving Disc 1
24 Small Gear 1 61 Fixed Disc 1
25 Pin 1 62 Seal Ring 1
26 Moving Seal Ring 1 63 Tube 1
27 Shaft 1 64 Hexagonal Nut 1
28 Anti-friction Washer 1 65 Net 1
29 O-ring 2 66 Connector 1
30 Fitting Nut 1 67 Articulated Nut 1
31 Label 1 68 O-ring 1
32 Control Box 1 69 Connector 1
33 Display Board 1 70 Brine Line Flow Control 1
34 Wire for Display Board 1 71 O-ring 1
35 Wire for Power 1 72 Drain Line Flow Control 1
36 Probe Wire 1 73 Clip 1
37 Cable Clip 2
Page 27
Genesis Upflow Valves & Systems Service Manual
10. Troubleshooting
Control Valve
Problem Cause Correction
1. Softener fails
to regenerate
2. Regeneration
time is not
correct
3. Hard water
4. Softener fails
to draw brine
5. Unit uses too
much salt
6. Excessive
water in brine
tank
A. Electrical service to unit has been
interrupted.
B. Regeneration cycles set incorrectly.
C. Controller is defective.
D. Motor failure.
A. Time of Day not set correctly.
B. Power failure over 3 days.
A. Bypass valve is open or leaking.
B. No salt in brine tank.
C. Injector plugged.
D. Insufficient water level in brine tank.
E. Leak at O-ring on riser pipe.
F. Internal valve leak.
G. Regeneration cycles not correct.
H. Shortage of resin.
I. Bad quality of feed water or meter blocked.
A. Line pressure is too low.
B. Brine line is plugged.
C. Brine line is leaking.
D. Injector is plugged.
E. Internal leakage.
F. Drain line is plugged.
G. Wrong size BLFC, DLFC and injector.
A. Improper salt setting. (Brine refill time)
B. Excessive water in brine tank.
A. Brine refill time is too long.
B. Foreign material in brine line.
C. Foreign material in brine valve or plugged
drain line flow control.
D. Power outage during brine fill.
E. Safety valve in brine tank malfunction.
A. Check for consistent electrical service.
B. Reset regeneration cycles.
C. Replace controller.
D. Replace motor.
Check program and reset time of day.
A. Close or repair bypass valve.
B. Add salt to brine tank and maintain salt level above water
level.
C. Change or clean injector.
D. Check brine tank refill time.
E. Make sure riser pipe is not cracked. Check O-ring and tube
pilot.
F. Change valve body.
G. Set correct regeneration cycles in the program.
H. Add resin to mineral tank and check for leaks.
I. Reduce the inlet turbidity, clean or replace meter.
A. Increase line pressure.
B. Clean brine line.
C. Replace brine line.
D. Clean or replace injector.
E. Replace valve body.
F. Clean drain line flow control.
G. Install properly sized BLFC, DLFC and injector. See Page 13.
A. Check salt usage and salt setting. (Brine refill time)
B. See problem no.6.
A. Reset correct refilling time.
B. Clean brine line.
C. Clean brine valve, and DLFC.
D. Put the valve in bypass. Install a safety float in brine tank.
E. Repair or replace brine safety valve.
Page 28
Genesis Upflow V
alves & Systems Service Manual
7. Pressure lost
or iron
in
conditioned
water
8. Loss of
mineral through
drain line
9. Control
cycles
continuously
10. Drain flows
continuously
11. Interrupted
or irregular
brine
A. Iron in the water supply pipes.
B. Iron mass in the softener.
C. Fouled resin bed.
D. Too much iron in the raw water.
A. Air in water system.
B. Bottom strainer broken.
C. Improperly sized drain line control (DLFC).
A. Signal to the locating PCB is interrupted.
B. Controller is faulty.
C. Foreign material in the drive gear.
D. Time of regeneration steps were set to
zero.
A. Internal valve leak.
B. Interrupted power supply during
backwash.
A. Water pressure too low or not stable.
B. Injector is plugged or faulty.
C. Air in resin tank.
A. Clean the water supply pipe.
B. Clean valve and add resin cleaning chemical, increase
frequency of regeneration.
C. Check backwash, brine draw and brine refill. Increase
frequency of regeneration and backwash time.
D. Install Iron removal equipment before softening.
A. Assure that well system has proper air eliminator control.
B. Replace bottom strainer.
C. Check for proper drain rate.
A. Check the connection between the main PCB to the
locating PCB.
B. Replace controller.
C. Remove blockage in drive gear.
D. Check program setting and reset.
A. Check and repair valve body or replace it.
B. Adjust valve to service position or turn off bypass valve
and restart when power is restored.
A. Increase water pressure.
B. Clean or replace injector.
C. Check and find the reason.
12. Water flows
from drain or
brine line after
regeneration
13. High
concentration
of brine
14. Decreased
Capacity
15. Power
Outage Occurs
During
Regeneration
A. Foreign material in the valve body.
B. Hard water mixed in valve body.
C. Water pressure is too high.
A. Foreign material in injector.
B. Brine valve cannot be shut-off.
C. Rapid rinse time is too short.
A. Regeneration is not occurring.
B. Fouled resin bed.
C. Safety float is not at the proper height or
brine time is low.
D. Softener setting not proper.
E. Raw water quality has altered.
F. Flow meter is slow or stationary.
A. System locked in current phase/cycle. A. Close the bypass until power resumes. If power outage
A. Clean foreign material in valve body.
B. Change valve core or sealing ring.
C. Reduce water pressure or use pressure release function.
A. Clean and repair injector.
B. Replace brine valve or clean it.
C. Extend rapid rinse time.
A. Reset regeneration parameters.
B. Increase backwash flow rate and time, clean or change
resin.
C. Adjust brine draw time and float height.
D. Re-test the water and change the valve parameters.
E. Regenerate unit manually then reset regeneration cycle.
F. Disassemble and clean flow meter or replace.
lasts over 72 hours, the time of day will need to be reset.
Page 29
Genesis Upflow V
Elect
ronics
Problem Cause Correction
alves & Systems Service Manual
1. Abnormal
display
2. Blank display
3. E1 code
4. E2 code
A. Wiring to the front panel is loose.
B. Control board is faulty.
C. Transformer malfunction.
D. Electrical service unstable.
A. Wiring to the front panel is loose.
B. Front panel damaged.
C. Control board damaged.
D. Electricity is interrupted.
A. Wiring of locating board with controller
fails to work.
B. Locating board damaged.
C. Mechanical drive failure.
D. Faulty control board.
E. Wiring to the motor has a short.
F. Motor damaged.
A. Hall effect on locating board damaged.
B. Possible short in the wiring to the locating
board.
C. Control board malfunction.
A. Check and replace the wiring.
B. Replace control board.
C. Check and replace transformer.
D. Verify power source.
A. Check and replace wiring.
B. Replace front panel.
C. Replace control board.
D. Check power source.
A. Replace wiring.
B. Replace locating board.
C. Replace Discs or drive gear.
D. Replace control board.
E. Replace wiring.
F. Replace motor.
A. Replace locating board.
B. Replace wiring.
C. Replace control board.
5. E3 or E4 code A. Control board malfunction. A. Replace control board.
Page 30
Genesis Upflow Valves & Systems Service Manual
11. Replacement Parts
Description Part Number Quantity
Brine Assembly Kit, 3/8" - #63, #64, #65, #66, #68, #73 REVV-217
Brine Screen and Tube - #63, #65 REVV-218 1
Bypass Clip 8270004 1
Control Board Kit - #35, #37, #39 REVV-221 1 Kit
Display Board Kit - #33, #34, #37 REVV-222 1 Kit
DLFC Buttons, BLFC Buttons & Injector Kit REVV-215 1 Kit
Drain Assembly Kit - #67, #69, #71 REVV-216 1 Kit
Injector Body Assembly Kit - #1-3, #5, #7-11, #13, #56-69, #71, #73 REVV-220 1 Kit
Injector Cover O-ring - #3 8378148 1
Injector Filter Screen Kit - #5, #7 REVV-219 1 Kit
Locating Board Kit - #44, #45, #38 REVV-223 1 Kit
Meter Cable Assembly Kit - #36 & #37 REVV-232 1 Kit
Motor - #20 6158012 1
Motor, Brine - #17 6159052 1
O-ring, Valve Body - #12 8378143 1
O-ring, Valve Center Hub - #14 8378116 1
Transformer, 12VDC 6379021 1
Upper Distributor Basket, 32mm REVV-213 1
Page 31
Genesis Upflow Valves & Systems Service Manual
12. Accessories
Description Part Number Figure Quantity
Dust Cover 72605-CV 1
Animated Connector with Flow Meter AC/FM-F82 1 Pair
1" Inlet/Outlet Female to Female Adaptor REVV-208 1
¾" 90 ⁰ Inlet/Outlet Elbow REVV-209 1
1" 90 ⁰ Inlet/Outlet Elbow REVV-210 1
¾" Male Adaptor REVV-211 1
¾" Electronic 2-Way Ball Valve F93-B 1
1" Electronic 2-Way Ball Valve F93-C 1
1.5" Electronic 2-Way Ball Valve F93-D 1
2" Electronic 2-Way Ball Valve F93-E 1
1" Ceramic Tee 3-Way Ball Valve F94-C 1
Page 32
Genesis Upflow Valves & Systems Service Manual
System Packing List
Description Part Number Qty.
Genesis Upflow Control Valve
1” Push Pull Bypass 41204 1
Pressure Tank and Media (media may be installed in tank or bulk separate) Varies 1
Distributor Tube and Lower Basket (installed in pressure tank) REVV-PTT10-66 1
Upper Basket REVV-213 1
Brine Tank and Float Assembly Varies 1
3/8” Brine Line BL3/8 4'
Grease Packet SG-3005 1
Customer Manual --- 1
Tank Label (elements systems only) PTL-01 1
Warranty Card --- 1
72605-HK, 72605B-HK 1
13. Discount Water Softeners Warranty Statement
LIFETIME LIMITED WARRANTY
Discount Water Softeners, Inc. warrants that your new water conditioner is built of quality material
and workmanship. When properly installed and maintained the system will provide years of trouble free
service.
LIFETIME LIMITED WARRANTY ON CONTROL VALVE
Discount Water Softeners, Inc. will replace any mechanical part which fails due to manufacturer defect for the
life of the control valve. The circuit board portion of the control is limited within 84 months (Upflow)/120
months (Premier) from date of manufacture, as indicated by the serial number, provided the failure is due to
a defect in material or workmanship. The only exception shall be when proof of purchase is provided. If proof
of purchase is unable to be provided the warranty period will be effective from the date of manufacturing.
TEN YEAR LIMITED RESIN WARRANTY (PREMIER ONLY)
Discount Water Softeners, Inc. warrants that for ten (10) years from the date of purchase, we will replace the
softening resin that has failed at no charge (Shipping Fees not included). Resin damage caused by water
conditions will not be covered.
Page 33
LIFE TIME GUARANTEE ON MINERAL TANKS AND BRINE TANKS
Discount Water Softeners, Inc. will provide a replacement mineral tank or brine tank to
any original equipment purchaser in possession of a tank that fails provided that the water conditioner is at all
times operated in accordance with specifications and not subject to freezing.
GENERAL CONDITIONS
Damage to any part of this water conditioner or filter as a result of misuse, misapplication, neglect, alteration,
accident, installation or operation contrary to our printed instructions, damage to ion exchange resin and seals
caused by chlorine / chloramines in the water supply, or damage caused by any force of nature is not covered in
this warranty. We will repair or replace defective parts if our warranty department determines it to be defective
under the terms of this warranty. Discount Water Softeners, Inc. assumes no responsibility for consequential
damage, labor or expense incurred as a result of a defect or failure.
Product or Component Warranty Period
Control Valves
Storage Tanks
Media Tanks
Lifetime Warranty
Lifetime Warranty
Lifetime Warranty
Any Other Components One (1) Year
Ceramic Discs for Rotary Valves Lifetime
RO and UF Filter Systems One (1) Year
Media/resin is not warrantied due to water supply quality differences.
Page 34
Genesis Upflow Valves & Systems Service Manual
14. System Configuration and Settings
Installer
Name: ________________________________________________________________________________________
Address: _____________________________________________ City/State:_________________________________
Phone: ____________________________________________ Install Date: _________________________________
Softener System Configuration
Tank Size: Dia. In Height in Resin Volume: cu/ft.
Brine Tank Capacity: 85L 100L 130L
Media: ________________________________________________________________________________________
Control Valve Model: _____________ Serial Number: ______________
DLFC Size: BLFC Size: ________________ Injector: ______
Valve Programming
Regen Cycles: Cycle 1 Cycle 2 Cycle 3
Mode: A-01 Meter Delay A-02 Meter Immediate A-03 Intelligent Meter Delay
A-04 Intelligent Meter Immediate A-05 Remaining Compare A-06 Timer A-07 Filter
Water Conditions and Quality
Total Hardness: grains Iron (Fe): _________ppm Acid (pH): ____________
TDS: ___________ppm Pressure of Inlet Water: PSI
Other: __________________________________________
Water Source: Well Water City Water Other: _________________________________________
Page 35
15. Contact Information
Thank you for choosing this Discount Water Softener water treatment
Genesis Upflow V
system. Please contact us with questions.
Discount Water Softeners, INC.
11245 Giordano Ct.
Huntley IL 60142
(847) 462-9000
sales@discountwatersofteners.com
discountwatersofteners.com
alves & Systems Service Manual
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