Upflow/Premier Quick Start Instructions
Unpacking / Inspection
Check the entire water softener shipment for possible damage that may occur in transit. The order will include a prefilled
resin tank (over 48k grain not prefilled) sealed with a temporary shipping cap and a preassembled brine tank. The control
valve, small parts and additional ordered parts are packed inside the brine tank. All items are Quality Control (QC)
checked and tested prior to shipping. It is normal to have residual water in the water softener control valve, gallons
registered on the meter and regenerations already performed due to the complete QC program. Check all packaging for
small parts before discarding.
Installation & Start Up
1. Apply NSF certified lubricant (included in parts bag) to all
four control valve O-ring seals to protect them from being
pinched during installation. Note: There is an Inner
Distributor Tube O-ring and an Outer Control Head O-ring
on the underside of the control head. Attach the upper
screen cone (in small parts box) to the bottom of the
control valve. Attach the control valve to the resin tank
(turning clockwise) one half turn past hand tight.
2. A minimum 1/2” ID Drain Line (optional purchase) and
Hose Clamp (not included) are required for proper
drainage of the system. Length of the Drain Line will
depend on the distance from the unit to the drain.
3. Place the clear Tube Insert (Included in parts bag) into
the Brine Line and connect it to the Brine Elbow Assembly.
Ensure all items are connected correctly and securely to
prevent leaking.
4. Add 5 gallons of water and at least 40lbs of water softener
salt to the Brine Tank.
5. Plug the Power Transformer into an approved power
source and connect it to the valve. The screen may display
“INITIALIZING WAIT PLEASE” while it finds the service
position. DO NOT USE AN EXTENSION CORD.
6. Press and hold the MANUAL REGEN button for 5 seconds.
After the BRINE cycle begins to count down press any
button to skip the BRINE cycle. Once in the BACKWASH
or RINSE cycle slowly open the inlet on the bypass valve
and allow water to enter the unit. Allow all air to escape
the unit before turning on water fully. Allow the system to
run the complete BACKWASH or RINSE cycle to flush
out all media fines from the new resin.
7. The system will automatically advance to the REFILL
cycle. Check that water is running into the Brine Tank.
Allow the refill to run the full amount of time to ensure a
proper brine solution for the regeneration. Due to the
efficiency of the unit the brine tank refill will be only 1-2
inches above the salt grid.
8. Upon completion of the Refill cycle the valve will
automatically advance to the SERVICE position. Open the
outlet valve on the BYPASS. Open the nearest treated
water faucet and allow the water to run until clear.
9. Program Unit
Hold the SETTINGS Button for 3 seconds for programming
mode. UP/DOWN to adjust values. SETTINGS to accept and
advance.
TIME OF DAY
12:01 PM
YEAR
2012
MONTH
AUGUST
DAY
21
SET HARDNESS
20 GRAINS
SET PEOPLE
4
SALT SETTING
HIGH EFFICIENCY
STANDARD
IRON & MN
WATER TYPE
MUNICIPAL
WELL / OTHER
REGEN TIME
2:00 AM
PROGRAMMING
COMPLETE
SETTINGS MANUAL
REGEN
Figure 1. Key Pad Configuration
UP DOWN
Programming Guide
SET HARDNESS
This value is the maximum compensated water
hardness in grains per gallon of the raw water
supply. Add 5 GPG for every 1 PPM Iron present in
the water.
SET PEOPLE
This value is the number of people living in the
home. It is used to calculate the amount of water
needed for daily use and the reserve capacity of
the system.
SALT SETTING
Standard Setting is highly recommended by
the manufacturer for this model
High Efficiency will utilize 3lbs of salt per cubic
foot of resin. Removal of the salt grid in the brine
tank is highly recommended for this setting.
Standard will utilize 6lbs of salt per cubic
foot of resin. Recommended setting for
capacity effectiveness and regeneration
frequency.
Iron and MN will utilize 12lbs of salt cubic foot of
resin. A resin cleaner may also be needed to
properly clean the resin when higher iron levels (3
to 5ppm) are present.
WATER TYPE
If you are on clean city water choose the
MUNICIPAL option so that the unit does not waste
water performing a back wash every regeneration.
If you are on well water or other choose WELL /
OTHER to perform a back wash every
regeneration.
After all installation and programming is
complete, wait 6 hours and then perform a
manual regeneration to get soft water.
Installation
• Place the softener as close as possible to the pressure tank (well
system) or water meter (city water) and a floor drain or other
acceptable drain point (laundry tub, sump, standpipe, etc.).
• Connect the softener to the main water supply pipe BEFORE the
water heater. DO NOT RUN HOT WATER THROUGH THE
SOFTENER. Temperature of water passing through the softener
must be less than 100 deg. F.
• Keep outside faucets on hard water to save soft water and salt.
• Do not install the softener in a place where it could freeze.
Damage caused by freezing is not covered by the warranty.
• Put the softener in a place water damage is least likely to occur
if a leak develops. The manufacturer will not repair or pay for
water damage.
• A 120 volt electric outlet, to plug the included transformer into, is
needed within 6 feet of the softener. Be sure the electric outlet and
transformer are in an inside location, to protect from wet weather.
• If installing in an outside location, you must take the steps
necessary to assure the softener, installation plumbing, wiring, etc.,
are as well protected from the elements, contamination, vandalism,
etc., as when installed indoors.
• Keep the softener out of direct sunlight. The sun’s heat may soften
and distort plastic parts.
Cabinet
Twin Tank
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