Genesis Espresso B2C Technical Manual

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Part No. PR10960000 Issue: New 04/06

Technical Manual

Including Spare Parts Information

Contents

Page No.

Introduction ...................................................................................................2

Important Information.................................................................................2

Section 1 - Machine Specifications............................................................3

Section 2 - Installation Procedure ............................................................7

Section 3 - Programming Mode..............................................................13

Section 4 - Engineers Program................................................................16

Section 5 - Service Keypad Functions...................................................56

Section 6 - The Vend Cycle.....................................................................60

Section 7 - Technical Information ..........................................................64

Section 8 - Espresso (B2C) System .......................................................69

Section 9 - Dispense Tube Lengths .......................................................72

Section 10 - Electrical/Electronic Diagrams.........................................73

Section 11 - Diagnostics and Simple Maintenance .............................84

Section 12 - Spare Parts ...........................................................................95

The following symbol is used throughout this Technical Manual:

Safety First! Take care, risk of personal injury.

Crane Merchandising Systems accepts no responsibility for damage caused to the equipment through misinterpretation or misuse of the information contained in this manual.

Technical Manual

Introduction

This machine has been designed to our own rigid safety and performance standards. It has been designed to comply with sanitation and health guidlines recommended by the Automatic Merchandising Health-Industry Council (AMHIC) and it conforms with all other NAMA safety recommendations.

This machine has been manufactured in accordance with the safety standards of both Underwriter’s Laboratories and the Canadian Standards Association. To maintain this degree of safety and to continue to schieve the level of performance built into this machine, it is important that installationand maintenance be performed so as not to alter the original construction or wiring and that replacement parts are as specified in Section 13, Spare Parts. Your investment in this equipment will be protected by using this Technical Manual in your operation, service and maintenance work. By following prescribed procedures, machine performance and safety will be preserved.

Crane Merchandising Systems Parts and Support Phone Numbers: Parts: 1-800-621-7278 Service: 1-800-628-8363

Important Information

When installing or servicing this machine, always have this manual available for quick and easy reference and always follow these basic precautions:

1. The machine should be situated on a strong horizontal surface capable of supporting 160lbs (70kg) minimum and at a convenient height.

2. Allow the machine to cool before moving.

3. Do not operate the machine if any part is damaged, e.g. power cord, until a qualified Service Technician has checked it.

4. Warning! Always disconnect the machine from the electricity supply before removing any protective covers/panels when servicing. Replace all covers/panels before reconnecting the electricity supply.

5. Important! The machine is fitted with a pressurized water system. Under no

circumstances should this be dismantled other than by a fully trained service engineer.

6. Never use a water jet to clean this machine.

7. This machine is for indoor use only and because it is a beverage machine, should be sited in a clean, hygienic area.

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Section 1 - Machine Specifications

1.1 Specifications

* Height includes visible bean container.

All weights and dimensions are approximate and are for guidance only.

1.2 Canister Capacities

1.3 Water Filter

Genesis machines fitted with the CoEx® espresso brewer must be connected to the water supply via a scale inhibiting water filter.

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Espresso (B2C)

Height 33.85 in. (860 mm)* Depth 23.23 in. (590 mm) Width 21.26 in. (540 mm) Weight 154 lbs. (70 kg) Cup Capacity 230 Number of Canisters 6 Electrical Requirements

(i) Voltage 115 V ac (ii) Current 12 Amp, single phase (iii) Frequency 60Hz

Water Services

Pressure 10 psi (69 KPa) - 80 psi (522 KPa)

Canister Capacities (Approximate)

Espresso Coffee Beans 4.0 lbs. - 240 cups Freshbrew Coffee 1.2 lbs. - 130 cups Chocolate 5.0 lbs. - 130 cups French Vanilla 5.0 lbs. - 130 cups Topping 3.0 lbs. - 180 cups Sugar 6.0 lbs. - 1075 cups

1.4 External Features

Key:

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1. Coin Entry

2. Coin Reject Button

3. LCD Display

4. Drink Selection Keypad

5. Selection Decals

6. Coin Return

7. Foot

8. Door Lock

9. Graphic Panel

10. Door

11. Fresh Beans Container

1.5 Internal Features

Key:

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1. Soluble Ingredient Canister

2. Freshbrew Coffee Canister

3. Fresh Beans Container

4. Main Wire Harness

5. CoEx® Brewer

6. Brewer Waste Bucket

7. Waste Tray

8. Waste Tray Grill

9. Moving Dispense Head

10. Door Switch

11. Mixing System

12. Cup Drop Unit

13. Canister Outlet

14. Cup Turret

1.6 Drinks Choice - Espresso (B2C)

Ingredients:

6 Canisters

1. Milk

2. Sugar

3. French Vanilla

4. Chocolate

5. Freshbrew Coffee

6. Fresh Coffee Beans

All speciality drinks made with freshly ground coffee beans

and cappuccino topping.

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Drink Selections Espresso

6 Canisters

Gourmet Coffee ● Fresh Coffee ● Hot Chocolate ● Cappuccino ● Caffe Mocha ● Caffe Latte ● Espresso ● Double Espresso ● Americano ● Chocomilk ● French Vanilla ●

Hot Water ●

Section 2 - Installation Procedure

2.1 Location Preparation

After the machine is unpacked and placed near its permanent location, you need to make sure that you have the correct electrical and water service.

The machine needs electrical power as shown in the following table.

NOTE: Each machine should have its own electrical circuit.

Power Requirements

This machine is supplied with a service cord for the country of use and is terminated in a grounding type plug. The wall receptical used for this machine must be properly polarized, grounded and of the correct voltage. Operating the machine from a source of low voltage will VOID YOUR WARRANTY. Each machine should have its own electrical circuit and that circuit should be protected with a circuit breaker or fuse conforming to local regulations.

Voltage Check - Place the levels of a voltmeter across the LINE (LIVE) and NEUTRAL terminals of the wall receptical. The voltmeter should indicate 110-130 volts ac for 120 volt, 60 Hz locations.

Polarity Check - Place leads of a voltmeter across the LINE (LIVE) and GROUND terminals ff the wall receptical. The voltmeter should indicate 110-130 volts ac for 120 volt, 60 Hz locations.

Noise Potential Check - Place leads of a voltmeter across the NEUTRAL and GROUND terminals ff the wall receptical. The voltmeter should indicate 0 volts ac. A measurement greater than 1.5 - 2.0 volts ac could result in problems for the machines electronic circuitry caused by electrical noise.

Any deviation from these requirements could result in unreliable performance from the machine.

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Country Volts Frequency (Hz) Current (Amps)

Canada 115 60 15

United States 115 60 15

2.2 Locating the Machine

1. The machine is suitable for indoor use only, sited in an area with a recommended ambient temperature not below 50°F (10º C) and not exceeding 86°F (30º C). The machine should be located near the appropriate water and electrical services as detailed in the specification table.

2. Prior to moving the machine to its location, ensure that there is sufficient access space available via passageways, stairs, lifts, etc and that the table/counter where the machine is to be located is strong enough to support its weight. (Refer to Specifications Table).

3. To ensure adequate ventilation, 4 - 6 inches (100 - 150 mm) clearance must be allowed between the back of the cabinet and the wall.

4. Open the cabinet door using the key provided. Remove all transit packing and the installation kit from the machine. Check for visual signs of damage which may have occurred during transit. If the machine is damaged or any parts are missing, you must contact the supplier immediately.

5. Referring to the diagram opposite, fit the four feet (1) to the machine. Ensure that the spacer (2) is fitted between the washers (3) as shown. Using a 12 mm wrench, adjust the feet until the machine is levelled in both front to back and side to side planes. Ensure that the door opens and closes easily.

2.3 Connecting the Water Supply

The best type of water for coffee brewing is normal hard (tap) water. If your location has chemically softened water you should do one of the following things:

● Have a non-softened supply line run to the machine

● Contact your local water filter supplier for information and suggestions

Well water can also be used in the Genesis. However, you should have it checked for levels of carbonates and alkalies. Contact your water filter supplier if these values are relatively high.

What is the Water Pressure at Your Location?

It should be no less than:

10 psi (69.0 KPa) at 1/2 gallon/minute

And no more than: 80 psi (522.0 KPa) at 1/2 gallon/minute

If you are unsure about the pressure and flow rate, check with your water company.

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2.4 What to do With the Water Supply Line:

● Locate the supply line at the rear of the machine

● Equip the line with a shut-off valve

1. Flush the water supply line before connecting it to the machine. A minimum of 5 gallons is usually required before connecting the machine to the supply line. DO NOT flush the machines water system. If you do, you might introduce water line contaminants into the machine.

2. The machine should be situated within 3 feet (1 meter) of a drinking water supply. Connect the hose supplied with the machine to the water supply ensuring that the seal supplied is fitted correctly.

3. Connect the hose to the inlet valve located on the rear of the machine. Ensure that the seal is correctly fitted. Ensure that all water supply fittings are tight.

4. Water Filter: Genesis B2C machines are fitted with a CoEx® brewer and must be connected to the water supply via a water filter. This filter must be of food grade quality and able to remove temporary hardness (scale), heavy metals (lead, copper, iron, cadmium), chlorine and any organic pollutant's/discolouration.

Note: If the machine is connected to the water supply and used without a water filter as specified above, the warranty will be void.

5. Turn on the water supply and check for leaks. Prime the water filter following the instructions supplied by the filter manufacturer.

2.5 Connecting the Electricity Supply

Safety First! The power cord furnished with the machine has a 3-prong

grounded type attachment plug. It must be plugged into a 3 prong grounded type receptacle grounded in accordance with National and Local electrical codes and ordinances.

Important: If the power cord becomes damaged in any way it must be replaced with one of the same type available from the manufacturer of this machine.

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2.6 Set-Up Procedure

1. Ensure that the electrical and water services to the machine are connected correctly and turned on. Ensure that the waste tray is fitted correctly to the machine. Open the front door of the machine and swing the cup turret assembly out of the machine.

2. Soluble Ingredient Canisters: Rotate soluble ingredient canister outlets to upright position and remove the canisters - DO NOT place ingredient canisters on the floor. Remove the canister lids.

Fill the canisters with the correct ingredients, re-fit the lids and re-fit canisters into machine ensuring that they are returned to their correct positions. Rotate the canister outlets to their correct operating positions.

Fresh Beans Container: Release the clips securing the bean container cover as shown in the photograph. Carefully lift the cover from the container. DO NOT place the cover on the floor.

Fill the container with fresh coffee beans. The container has a capacity of approximately 4.0 lbs (1.8 kgs). Refit the cover ensuring that the clips are located correctly.

Note: To maintain optimum drink quality, Crane Merchandising Systems recommend that the bean container is replenished on a daily basis.

3. Remove the turret cap and fill the tubes with the correct size cups for the type of cup catcher fitted to the machine. Load the cup turret only with cups that have been designed for use in a hot beverage vending machine. Allow the cups to drop into the tubes directly from the packaging. DO NOT TOUCH THE CUPS WITH YOUR HANDS.

Important: Do not fill the tube directly above the cup dispense position. Allow the cup turret motor to rotate a full tube to the cup dispense position. Rotating the cup turret by hand will damage the mechanism.

Note: If paper cups are being loaded, each pack of cups must first be inspected for damage to the cup rims. Damaged cups must not be used.

4. Swing the cup turret assembly back to its operating position. Ensure that the unit is held securely by the magnetic catch. Insert the safety key (a) supplied with the machine into the door switch as shown. The machine is now on. The water inlet valve will open and the cup turret

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mechanism will index the first available full cup stack to the dispense position and drop the cup stack into the cup drop mechanism. Fill the remaining empty cup stack with cups and replace the turret cap.

5. While the machine is powering up, the LCD will display the message as shown opposite.

As the machine initializes a small amount of water is pumped through the system and is discharged into the waste tray. When the machine enters standby mode remove the tray and empty the contents. Refit the waste tray to the machine.

Before using the machine for the first time it is necessary to purge the water system to ensure any water left in the system during transport is dispensed. Press button 9 on the Service Keypad fitted inside the door (see page 56). The machine will pump approximately 14 oz (400ml) of water through the system which will be heated to operating temperature. Ensure that a suitable container is placed under the dispense head. Remove the container and empty the contents before proceeding.

Important: Should the machine fail to fill correctly or leak, turn off the water and the power to the machine before investigating the fault.

6. Check the LCD display on the front of the machine to ensure that the water has heated to the correct temperature and that the machine is in standby mode. A machine set to free vend mode will alternate the messages:

Note: Messages displayed in standby mode will change depending upon the monetary device fitted and set up during programming.

7. Ensure that the cup drop mechanism operates correctly. Press the Cup Test switch (7), located in the Service Keypad on the rear of the door and ensure that a cup is ejected cleanly from the cup drop unit.

8. Ensure that the dispense head mechanism operates correctly. Press the Park Head switch (8), located in the Service Keypad on the rear of the door and ensure that the dispense head moves to its fully extended position. Press the switch again to return the dispense head to its correct (homed) position.

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9. Pull the bean canister shut-off (a) to its fully extended position as shown in the photograph.

Ensure that the brewer waste container is fitted correctly beneath the CoEx® brewer unit.

10. If fitted, check that the coin mechanism and cash box operate correctly. Fill the coin tubes with correct coinage. Ensure coin return mechanism functions correctly.

11. Operate the machine through its complete range of selections to ensure that each vend is correctly dispensed. Follow the instructions detailed on page 57 for making a vend using the Test Vend switch (6) located on the Service Keypad.

12. Remove the safety key and close the cabinet door. Ensure that the machine is left in a clean and safe condition.

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Section 3 - Programming Mode

3.1 Drink Selection Keypad

Programming mode utilises the drink selection keypad, as defined in the illustration below, and allows the engineer to view and alter stored data within the machines memory. During programming the keys are used as follows:

Keys 0-9 Used for entering numerical data

▲ For indexing up in a program, or

incrementing data

▼ For indexing down in a program, or

incrementing data

↵↵

(Edit) Used to select and enter the

highlighted menu and to save data to machines memory

X (Exit) To return to the previous menu

screen

START Press to ‘set all’ or ‘clear all’ data or

begin a test sequence.

3.2 Menu Display

The Genesis features an interactive menu display. The multi line LCD display helps to make navigating the programming menu structure easy and intuitive. It is used to display programming information and will change according to the type of data being updated.

1. The top line of the screen is the Menu title.

2. Selected items are highlighted in white. Press the

▲ (up) or ▼ (down) keys on the drink selection

keypad to highlight an item.

3. Press the ↵↵(Edit) key to select the item. In this example, pressing the the ↵↵(Edit)

key will display the Mug Discount screen.

4. The bottom line of the screen will often show important information. In certain configuration menus it will display the current value for the selected item. In the example shown the screen is showing that the current Mug Discount is set at

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MILK SUGARSTART

$0.05. This is a useful way to quickly check stored settings and also confirm that a value has been altered correctly.

5. To return to the Main Menu from any screen, simply press the X (Exit) key until you reach the Main Menu.

3.3 Accessing the Programming Mode

1. Open the door of the machine and insert the door switch key to restore power to the machine. The machine is now on.

2. Press the Program Entry key (1) on the service keypad, located inside the door (see page 56 for details). The LCD will display the screen as shown opposite. Enter the 4 digit engineers entry pin code using the drink selection keypad.

Note: The factory default code is entered by pressing the sequence 1-1-1-1. You may be issued with your own personalized code.

3. Press the ↵↵(Edit) key. Providing the engineer has entered the code correctly, the LCD will display the screen as shown opposite. Press the

↵↵

(Edit) key to access the engineers program or

X (Exit) key to return the machine to standby mode

4. The LCD on the front of the machine will display the top level programming menu screen - Main Menu. The first available menu Data Recall is highlighted indicating that it can be selected.

To move to a different menu press the ▲ (up) or ▼ (down) keys on the drink selection keypad

until the required menu is highlighted.

5. With the required menu highlighted, press the

↵↵

(Edit) key to select it. Using the Price menu as an example, the LCD will display the sub menus as shown opposite.

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Main Menu

Press EDIT to Select

Data Recall

Diagnostics Test Price Product Configuration

Free Vend Coins In/Out System Settings Security Codes Timed Events

6. Using the ▲ (up) or ▼ (down) keys, the

↵↵

(Edit) key and the X (Exit) key it is

possible to easily navigate through all of the menus contained within the Engineers Program.

7. To update parameters, key in the actual digits of the number required using the selection keys 0-9. Once the correct parameter has been entered, press the

↵↵

(Edit) key to overwrite the previous value and save the new parameter in the machines memory. Pressing the X (Exit) key will move back to the previous screen.

Certain programming functions require that the engineer chooses either one or multiple parameters within a sub program. These can take the form of either check boxes or radio buttons.

8. Check Boxes: The example opposite shows

the Days of Week screen accessed via the Sanitation Events Menu which allows the engineer to choose multiple days of the week on which a specific function will take place.

9. Using the ▲ (up) or ▼ (down) keys, scroll through until the required day is

highlighted as shown. Pressing the ↵↵(Edit) key will select the day, indicated by an X appearing in its adjacent box.

Continue until all required days have been selected. Pressing the X (Exit) key will move back to the previous screen and save the new settings to the machines memory.

Note: Pressing the Start key on the drink selection keypad will check all boxes if empty or clear all boxes if checked.

10. Radio Buttons: The example opposite shows

the State screen accessed via the Timed Events Menu which requires the engineer to

select one of the options shown. Use the ▲ (up) or ▼ (down) keys to set the required

option followed by the ↵↵(Edit) key to store/save it (indicated by the filled radio button).

All engineer programming for the machine follows the procedures as described above. Specific program actions are described fully in the following section.

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Section 4 - Engineers Program

To access the Engineers Program, enter the programming mode as described in section 3. Once in the Engineers Program the LCD on the front of the machine will display the top level programming menu screen - Main Menu.

Note: Coins In/Out will only be displayed on machines fitted with an MDB coin mech.

Using the ▲ (up) or ▼ (down) keys, ↵ (Edit) key and X (Exit) key on the drink

selection keypad the engineer can navigate quickly and easily through the engineers program menus as described in Section 3.

4.1 Data Recall Menu

Entry into this menu allows the engineer to view Non-Resettable and Resettable Sales Data, view data relating to Timed Events and Identification Numbers of installed components and (if feature enabled) view SureVend™ assisted vend information. The Resettable Sales Data and SureVend™ data menus contain an extra sub-menu which allows the engineer to delete the current data from the machines memory.

1. Non Resettable Sales Data: This menu allows the engineer to view and record monetary and sales values. This data cannot be reset and will remain intact for the service life of the controller board.

1. From the Data Recall screen highlight Non

Resettable Sales Data and press the ↵ (Edit) key.

The LCD will display the screen as shown opposite. From this menu the engineer can view data for the Overall Totals (highlighted), By Product, along with data relating to Cash, Cashless and Token Vends.

2. To view the Overall Totals screen, press the ↵ (Edit) key on the drink selection

keypad. This menu displays both the total $ amount and total vend counts for the following data:

Sales-$ Displays the total machine sales in $ Sales-# Displays the total number of machine vends. This value

includes normal, discount and surcharge vend totals.

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Main Menu

Press EDIT to Select

Data Recall

Diagnostics Test Price Product Configuration

Free Vend Coins In/Out System Settings Security Codes Timed Events

Data Recall

Non Resettable Sales Data

Resettable Sales Data Events Identification Numbers SureVend

Press EDIT to Select

Non Resettable Sales Data

Overall Totals

By Product Cash Cashless Token

Press EDIT to Select

Discount-$ Displays the total monetary value of all discounts in $

Discount-# Displays the total number of discounted vends Test Vend-$ Displays the total monetary value of all test vends in $ Test Vend-# Displays the total number of test vends

Surcharge-$ Displays the total monetary value of all surcharges in $

Surcharge-# Displays the total number of surcharge vends

Free Vend-$ Displays the total monetary value of all free vends in $ Free Vend-# Displays the total number of free vends

Note: Surcharge data fields are not supported by Genesis machines.

3. Scroll through the list displayed using the ▲ (up) or ▼(down) keys on the front panel and record

the audit data.

When complete, press the X (Exit) key on the drink selection keypad to return to the Non Resettable Sales Data menu screen.

4. The engineer can also view and record audit data by individual product. Press the

▼ (down) key on the drink selection keypad to highlight By Product on the Non

Resettable Sales Data menu screen.

5. Press the ↵ (Edit) key on the keypad to enter the By Product menu screen. This menu contains all of the drink selections available from the machine. Use the ▲

(up) or ▼ (down) keys on the drink selection keypad to scroll through the menu

until the required selection is highlighted.

6. Press the ↵ (Edit) key on the keypad to enter

the highlighted selection e.g. chocolate. The LCD will display the screen as shown opposite. This menu displays both the total $ amount and total vend count as previously described.

Note: Individual By Product screens also display the price set for the selection as shown.

The engineer can then scroll through the list displayed using the ▲ (up) or ▼

(down) keys on the drink selection keypad and record the audit data.

7. When complete, press the X (Exit) key on the drink selection keypad to return

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Overall Totals

Sales-$ 0.00

Sales-# 0 Discounts-$ 0.00 Discounts-# 0 Test Vend-$ 0.00

Test Vend-# 0 Surcharge-$ 0.00 Surcharge-# 0 Free Vend-$ 0.00 Free Vend-# 0

Price-$ 0.00

Sales-$ 0.00 Sales-# 0 Discounts-$ 0.00 Discounts-# 0

Surcharge-$ 0.00 Surcharge-# 0 Free Vend-$ 0.00 Free Vend-# 0

Hot Chocolate

the machine to the previous screen. The engineer can then view data for more selections using the procedure described above and also access further menus via the Non Resettable Sales Data menu relating to Cash, Cashless and Token audit data.

8. To return the machine to standby mode, press the X (Exit) key repeatedly until

the LCD displays the standby screen.

2. Resettable Sales Data: This menu contains similar data to that available from the Non Resettable Sales Data menu. However, once viewed and recorded, data from this menu can be cleared from the machines memory.

1. From the Data Recall screen, highlight Resettable

Sales Data and press the ↵ (Edit) key. The LCD

will display the screen as shown opposite and allow the engineer to view data for all parameters as described for Non-Resettable Sales Data. Additionally the menu allows the engineer to delete all resettable data via the Clear Data menu.

2. To view the Overall Totals screen, press the ↵

(Edit) key on the drink selection keypad. This menu displays both the total $ amount and total vend count (since the last time it was cleared) for the data fields shown.

Note: Please see page 16 & 17 for detailed descriptions of these data fields.

3. Scroll through the list displayed using the

▲ (up) and ▼ (down) keys on the front

panel and record the audit data. When complete, press the X (Exit) key on the drink selection keypad to return to the Resettable Sales Data menu screen.

4. The engineer can also view and record resettable monetary and vend data for individual product by entering the By Product menu, and also view and record data relating to Cash, Cashless and Token vends using their relevant sub-menus.

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Resettable Sales Data

Overall Totals

By Product Cash Cashless Token

Clear Data

Press EDIT to Select

Overall Totals

Sales-$ 0.00

Sales-# 0 Discounts-$ 0.00 Discounts-# 0 Test Vend-$ 0.00

Test Vend-# 0 Surcharge-$ 0.00 Surcharge-# 0 Free Vend-$ 0.00 Free Vend-# 0

Once the engineer has viewed and recorded required information from these submenu’s, the data can be deleted via the Clear Data sub menu.

5. From the Resettable Sales Data screen, highlight the Clear Data sub menu using the

▼ (down) key

and press the ↵ (Edit) key. The LCD on the front

of the machine will display the screen as shown opposite, warning the engineer that all data will be deleted.

Either press the ↵ (Edit) key to clear the data or press the X (Exit) key to exit

the menu without clearing the data.

3. Events

1. From the Data Recall menu scroll down and

highlight Events then press the ↵ (Edit) key. The

LCD will display the screen as shown opposite. From this menu screen the engineer can access then view and record information relating to the four events as shown.

2. To view the Power Losses screen, press the ↵

(Edit) key. The screen displays a list of the 10 most recent occasions when power to the machine has been disconnected in date, time of day and period format. Press the X (Exit) key to return to the Events menu.

3. Press the

▼ (down) key to highlight Last Data Clear, Last Vend and Last Clock

Set. Information for these events is displayed along the bottom of the screen.

4. Identification Numbers

1. From the Data Recall menu scroll down and

highlight Identification Numbers then press the ↵

(Edit) key. The LCD will display the screen as shown opposite. From this menu the engineer can access and then view serial number, part number and version type information relating to the main PCB and any MDB coin/card mechanism fitted to the machine.

Note: Coin Mechanism, Bill Validator and Card Reader will only be displayed if an MDB device is fitted to the machine.

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Clear Data

Are you sure you want to set all resettable data to zero?

CANCEL - EXIT OK - EDIT

Events

Power Losses

Last Data Clear Last Vend Last Clock Set

Power Losses

05-08-05 12:25 10Min 04-08-05 12:10 12Min

Identification Numbers

Main PCB

Coin Mechanism Bill Validator Card Reader

5. SureVend: This menu becomes available when SureVend is enabled via the Product Configuration menu (see page 30).

1. From the Data Recall menu scroll down and

highlight SureVend then press the ↵ (Edit) key.

The LCD will display the screen as shown opposite. From this menu screen the engineer can view and record the number of cup drop failures that SureVend has logged and also the number of SureVend assisted vends.

2. Once the engineer has viewed and recorded the data it can be cleared via the Clear Data menu as described previously.

6. Mug Vends

1. This menu displays the number of vends that the machine has made without dropping a cup. Once the engineer has viewed and recorded the data it can be cleared via the Clear Data menu as described previously.

7. Print Data

1. This menu displays the data that can be extracted from the machine when a printer is connected and the corresponding keypad number which needs to be pressed to send the data to the printer. For more information regarding this function, please see page 44.

4.2 Diagnostic Menu

1. Should a fault occur within the machine, the LCD will display a fault message and in some cases the machine may become inoperable. The Diagnostic menu displays error messages relating to faults that may occur, enabling the engineer to easily locate and repair the problem, bringing the machine quickly back into service.

2. Tables detailing the error messages displayed on the LCD, diagnostic messages displayed via this menu and fault descriptions are included on pages 84 - 86 of this manual.

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SureVend

Cup Drop Failures 1-# 0

SV Assisted-# 0 Clear Data

Print Data

Press Data Type 1 All Data

2 Overall Totals 3 By Product 4 Cash

4.3 Test Menu

This menu allows the engineer to test individual components and switch inputs to ensure correct operation. On entry into the Test menu the LCD will display the screen as shown.

1. Cup Mechanism: This sub menu allows the engineer to test the operation of the cup drop unit and replicates the function assigned to switch 7 on the service keypad (see page 56).

1. Press the ↵ (Edit) key twice to display the test

screen followed by the START button on the drink selection keypad. The cup drop unit will dispense a cup indicated by the screen opposite.

2. Pressing the X (Exit) key twice will return to the main test menu screen.

2. Hot Vend: Upon entry into this menu the LCD will display the screen as shown. From this menu screen the engineer can test for the correct operation of the auger and whipper motors.

1. Auger: This sub menu allows the engineer to test for correct operation of each

individual ingredient motor fitted to the machine. Press the ↵ (Edit) key to display the

test screen which indicates the number of motors fitted to the machine.

Note: Testing the ingredient motor causes the ingredient canister auger to turn. Remove canisters before carrying out this test sequence. DO NOT place ingredient canisters on the floor. Refit correctly after carrying out the test.

1. To test an ingredient motor, e.g. number 1, press the corresponding button on the drink selection keypad. The selection will be highlighted as shown and the motor will operate for 3 seconds. Repeat this operation to test additional ingredient motors.

Note: Pressing the START button will run all motors in sequence.

2. Press the X (Exit) key to return to the main test menu screen.

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Test Cup Mechanism 1

Status

Press STOP To Abort

Dispensing

Hot Vend

Auger

Whipper

Auger

Auger Number

Press Any Number

1 2 3 4 5

Test

Press EDIT to Select

Cup Mechanism

Hot Vend Test Dispense Head Switches & Sensors Test Vend Without Cups

Test Vend Grinder Test Display Keypad Entry

2. Whipper: This sub menu allows the engineer to test for correct operation of each

individual whipper assembly fitted to the machine. Press the ↵ (Edit) key to display the

test screen which indicates the number of whippers fitted to the machine.

1. To test a whipper, press the corresponding button on the drink selection keypad. The selection will be highlighted as shown and the whipper will run for 3 seconds. Repeat this operation to test additional whipper units.

Note: Pressing the START button will run all whippers in sequence.

2. Press the X (Exit) key to return to the main test menu screen.

3. Test Dispense Head: This sub menu allows the engineer to test the operation of

the dispense head mechanism.

1. Press the ↵ (Edit) key to display the test screen

followed by the START button on the drink selection keypad. The dispense head mechanism will move to its first dispense position indicated by the screen opposite.

2. When the head reaches its first dispense position, it will stop and the LCD screen will show the message Dispense Head Position - Extended. Press the START key a second time to move the head to its second dispense position. Press the START key again to move the head to its fully extended dispense position.

3. To return the dispense head to its “home” position and complete the test, press the START key. The dispense head mechanism will return to its rest position as indicated by the screen opposite.

4. When the head reaches its “home” position, it will stop and the LCD screen will show the message Dispense Head Position - Idle indicating that the test has been completed successfully. Press the X (Exit) key to return to the main test menu screen.

4. Switches & Sensors: This sub menu displays the

switches/sensors that can be tested. For most of the items displayed the status line at the bottom of the screen indicates the current state of the highlighted sensor/switch. In the example opposite, the status line indicates that the Waste Tray Sensor is detecting

Technical Manual

Whipper

Whipper Number

Press Any Number

1 2 3

Test Dispense Head

Dispense Head Position

Press STOP to Abort

Moving

Test Dispense Head

Dispense Head Position

Press START to Begin

Initializing

Switches & Sensors

Empty

Waste Pail Sensor

Cup Turret Switch Cup Turret Sensor Mug Sensor - Current Mug Sensor - Average

that the waste tray is empty. Press the ▲ (up) or ▼ (down) keys to highlight the other switch/sensor inputs and view their status.

Mug Sensor - Current: This menu gives the engineer an indication as to the efficiency of the SureVend™ sensor. The range for correct operation is a numerical value between 51 - 255.

1. Highlight Mug Sensor - Current from the

Switches & Sensors menu and press the ↵ (Edit)

key. The LCD will display the screen as shown opposite. The numerical value shown indicates the current mug sensor value.

2. The Mug Sensor value can be any number between 0 and 255 and represents the current value read from the sensor. The engineer can test the mug sensor by blocking the SureVend™ sensors located in the drink dispense area. The value displayed in the status line will drop as the sensors are blocked.

Mug Sensor - Average: This menu gives the engineer an indication as to overall efficiency of the SureVend™ sensor.

1. Highlight Mug Sensor - Average from the

Switches & Sensors menu and press the ↵ (Edit)

key. The LCD will display the screen as shown. The value displayed represents the average sensor calibration value.

5. Test Vend Without Cups: This menu allows the engineer to test vend a selection

without dropping a cup.

Note: Ensure that a suitable container is placed under the dispense position to receive the vend.

1. Highlight Test Vend Without Cups in the main

Test menu and press the ↵ (Edit) key. The LCD

will display the screen as shown opposite. Make a selection using the drink selection keypad and press the START button. The machine will dispense the selection without dropping a cup.

2. Press the X (Exit) key to return to the main test menu screen.

Technical Manual

Mug Sensor - Current Current Sensor Value

200

Mug Sensor - Average Average Sensor Value

195

Test Vend Without Cups

Make a Selection

Credit .00 Time 03:20

6. Test Vend: This menu allows the engineer to make a test vend in order to verify that the dispensed vend is acceptable.

1. Highlight Test Vend in the main Test menu and

press the ↵ (Edit) key. The LCD will display the

screen as shown opposite.

2. Make a selection using the drink selection keypad and press the START button. The machine will drop a cup before dispensing the selection. If the SureVend system is turned on the sensors must be activated within 3 seconds of the cup being dispensed (see page 30).

3. Press the X (Exit) key to return to the main test menu screen.

7. Grinder Test: This sub menu allows the engineer to test for correct operation of

the bean grinder.

Note: Remove the CoEx® brewer from the machine and place a suitable container under the grinder outlet to catch any coffee grounds before starting the test sequence.

1. Highlight Grinder Test in the main Test menu

and press the ↵ (Edit) key. The LCD will display

the screen as shown opposite. Press button 1 on the drink selection keypad. The grinder will run for approximately 4 seconds.

2. Press the X (Exit) key to return to the main test menu screen.

8. Display: Entry into this menu allows the engineer to test the LCD display screen.

1. Highlight Display in the Test menu and press the ↵ (Edit) key. Press the START

key repeatedly to cycle through the different test patterns. The test patterns will reveal any flaw in the display.

2. Press the X (Exit) key to return to the main test menu screen.

9. Keypad Entry: This menu enables the engineer to test each key on both the drink

selection keypad and internal service keypad to ensure correct operation.

1. Highlight Keypad Entry in the Test menu and

press the ↵ (Edit) key. The LCD will display the

screen with Main Keypad highlighted as shown.

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Time 03:22

Grinder Test

Grinder Number

Press Any Number

Keypad Entry

Press EDIT to Select

Main Keypad

Service Keypad

2. To test the Main Keypad, press the ↵ (Edit) key

to access the test screen. Press any key on the drink selection keypad and verify that it is displayed correctly. Example; pressing the START key on the drink selection keypad will display the screen as shown opposite.

3. Press the X (Exit) key to return to the Keypad Entry menu screen. Use the

▼

(down) key to highlight Service Keypad and press the ↵ (Edit) key to access its

test screen. Follow the procedure described above to test the service keypad.

Note: Pressing either the ↵ (Edit) key or X (Exit) key (or 1 and 2 on the service

keypad) will return to the Keypad Entry menu screen.

4.4 Price Menu

Entry into this menu allows the engineer to enter individual prices for each drink selection available, one price for all drink selections and set a discount to be applied for customers who use their own cup/mug. The menu also contains a sub menu which allows the engineer to view the highest and lowest price set in the machines memory.

Note: Values entered via this menu are only applicable to machines fitted with a coin/card system.

1. Individual Prices: This sub menu allows the engineer to set an individual price for each drink selection available from the machine.

1. With Individual Prices highlighted as shown

opposite, press the ↵ (Edit) key to access the

menu.

2. Upon entry into this sub menu, all drink selections available from the machine are listed along with the current drink price for the highlighted selection. The example shown illustrates an Gourmet Coffee from beans selection with a price set currently at $1.35.

3. To change the price of the highlighted selection,

press the ↵ (Edit) key. The LCD will change and

display the screen as shown. To update the price, e.g. increase to $1.45, press the sequence 0-0-14-5 using the appropriate number keys on the drink selection keypad.

Technical Manual

Main Keypad

Press Key And Verify

Start

Individual Prices

=$ 1.35

Gourmet Coffee

Fresh Coffee French Vanilla Hot Chocolate Choco Milk

Gourmet Coffee

0-9 to Edit Value

Edit when Finished

001.45

4. Press the ↵ (Edit) key to return to the Individual Prices screen and verify that the

new price displays in the status line along the bottom of the display. Use the ▲ (up) or ▼ (down) keys to highlight further selections.

2. Entire Machine: This sub menu allows the engineer to set a single price for all selections available from the machine.

1. When highlighted from within the Price menu, the LCD will display the screen, with the current value (e.g. $1.50), as shown.

2. Press the ↵ (Edit) key to access the Entire

Machine sub menu. To update the value, e.g. set a price of $1.60, press the sequence 0-0-1-6-0 using the appropriate number keys on the drink

selection keypad. Press the ↵ (Edit) key to return

to the Price menu screen and verify that the new price displays in the status line along the bottom of the display.

Tip: If most selections are to be sold at the same price, use this menu to quickly set the entire machine to this price, then access the Individual Prices menu to adjust prices for individual selections. Entering a single price for the entire machine will over-ride any individual prices previously programmed.

3. Mug Discount: This sub menu allows the engineer to program a discount value

against all drink selections for customers who use their own cup/mug.

When a customer places their own cup into the dispense area and selects a drink, the SureVend™ sensors will detect the cup and disable the cup drop mechanism. The price set for Mug Discount is then subtracted from the price of the drink selected and the appropriate change/credit returned to the customer.

Note: It is important to ensure that any value entered for a mug discount is supported by the coin mechanism fitted to the machine, e.g. if a mug discount is set at $0.05 but the lowest coin available from the coin mechanism is $0.10, the machine will not return the discount to the customer.

1. Highlight the Mug Discount sub menu from within the Price menu. The LCD will display the screen, with a current value in the status line (e.g.

$0.05), as shown. Press the ↵ (Edit) key to access

the Mug Discount sub menu.

Technical Manual

Price

=$ 1.50

Individual Prices

Entire Machine

Mug Discount View High/Low Price

Entire Machine

0-9 to Edit Value

Edit when Finished

001.60

Price

=$ 0.05

Individual Prices Entire Machine

Mug Discount

View High/Low Price

2. To enter a discount value, e.g. $0.10, press the sequence 0-0-0-1-0 using the appropriate number keys on the drink selection keypad.

3. The LCD will change and display the screen as

shown. Press the ↵ (Edit) key to return to the

Price menu screen and verify that the new price displays in the status line along the bottom of the display.

4. View High/Low Price: This sub menu allows the engineer to view the highest and

lowest values in force, programmed via the Individual Prices sub menu.

Note: If a single price is currently in force, this value will be displayed in both fields.

4.5 Product Configuration Menu

Entry into this menu allows the engineer to configure the selection timers for the drink selections, disable drink selections, turn SureVend™ On or Off, set the cup size, adjust water compensation settings and grinder calibration values and set brewer waste counter values.

1. Configuration Version: This displays the manufacturer configuration code for the

machine and is for information purposes only.

2. Selection Timers: Genesis B2C machines are supplied pre-programmed with

carefully tested default recipes for each drink selection. These recipes are for 8oz drinks and will be suitable for most applications. Each selection can, however, be adjusted to accommodate different ingredient types or operator/customer preference. These recipes can be quickly and easily changed from within the Selection Timers menu.

Important: All selection timer values are displayed in seconds, except for drink selections made with fresh beans where water values are displayed in millilitres (ml) and fresh coffee values in grams (g).

1. Highlight Selection Timers then press the ↵

(Edit) key to access the menu. The menu contains all of the drink selections available from the machine. Scroll down using the

▼ key to

highlight a selection and press the ↵ (Edit) key to

enter the sub-menu.

Technical Manual

Mug Discount

0-9 to Edit Value

Edit when Finished

000.10

Product Configuration

Configuration Version Selection Timers Disable Selections

SureVend

Cup Size Selection

Water Compensation Grinder Calibration Brewer Waste Management

Selection Timers

Press EDIT to Select

Cappuccino Caffe Latte Café Mocha Americano

Gourmet Coffee

2. The following examples describe how to adjust the Gourmet Coffee recipe

made from fresh beans.

3. With Gourmet Coffee highlighted in the

Selection Timers menu, press the ↵ (Edit) key to

access the Gourmet Coffee Timers menu. This menu, shown opposite, contains the three ingredients which may be required in a gourmet coffee from ground beans selection.

4. With Fresh Coffee Beans highlighted press the ↵ (Edit) key to access the menu.

The status line at the bottom of the screen shows the current value of the highlighted timer. In the example shown, the Hot Water value is configured to deliver 120ml of water during the vend.

The default Fresh Coffee Beans timers are: Hot Water = 120 ml

Ingredient 1 = 7.5 g Ingredient 2 = 8.0 g Ingredient 3 = 6.5 g Product Delay = 0.00 s Post Dispense Delay = 0.00 s

Note: Ingredient 1, 2 and 3 shown relate to the default normal, strong and mild timings.

5. To strengthen the flavor of the gourmet coffee, lengthen the time of the product throw. Press the

▼ (down) key to highlight Ingredient -1.

The status line at the bottom of the screen will display the current value.

6. Press the ↵ (Edit) key to access the screen as shown. Enter a value for a stronger

normal selection, e.g. 8.0 g. Press the sequence 0-8-0 using the drink selection keypad.

7. Press the ↵ (Edit) key to return to the Fresh Coffee Beans menu and verify that

the new value is displayed at the bottom of the screen.

8. Adjust the other timers within the Gourmet Coffee menu as desired. The recipe also contains menus for Milk and Sugar timers. If necessary adjust the timings for these ingredients. Once all timings have been entered and verified, vend the selection to ensure that the new recipe is satisfactory and that the cup does not

Technical Manual

Gourmet Coffee

Press EDIT to Select

Fresh Coffee Beans

Milk Sugar

Fresh Coffee Beans

= 120 ml

Hot Water

Ingredient - 1 Ingredient - 2 Ingredient - 3 Product Delay

Post Dispense Delay

Ingredient - 1

0-9 to Edit Value

Edit when Finished

08.0

under or over-fill.

9. Each drink selection available from the machine will be made up with different selection timers, for example the Café Mocha recipe will contain timers for Chocolate, Fresh Coffee Beans and Milk and will also contain whipper timers which control how the selection is mixed and presented in the cup.

10. Product, Whipper and Post Dispense Delays

Product Delay - This determines the time interval between the water valve start and the start of the product ingredient motor.

Whipper Delay - This determines the time interval between the water valve start and the start of the product whipper motor.

Note: The sugar whipper delay will always take precedent over the milk whipper delay. If both are selected the total whipper run time will be the sum of the sugar whipper and milk whipper run times.

Product Delay - This determines when the dispense head is retracted after a vend.

Note: When a soluble ingredient screen is accessed (e.g. Hot Chocolate) with the ingredient highlighted, pressing the START key will run the ingredient motor for the programmed time, allowing the engineer to collect and weigh the ingredient to determine gram throw if required.

3. Disable Selections: This sub menu allows the

engineer to disable individual or all drink selections if necessary. With Disable Selections highlighted, press

the ↵ (Edit) key to access the menu.

1. Upon entry into the menu the LCD will display the screen as shown. Using the

▲ (up) or ▼ (down) keys, scroll through the menu until the required drink

selection is highlighted. Pressing the ↵ (Edit) key will select the drink, indicated

by an X appearing in its adjacent box.

2. If necessary continue until all required drink selections have been checked. Pressing the X (Exit) key will move back to the Product Configuration screen and save the new parameters to the machines memory.

Note: Pressing the START key on the drink selection keypad will check all boxes if empty, disabling all drink selections or clear all boxes if previously checked.

3. On returning to standby mode the selection button light will be extinguished next

Technical Manual

Disable Selections

*/? = Set or Clear All

Espresso Double Espresso

Cappuccino

Caffe Latte Café Mocha

to any drink selections that have been disabled, indicating to the customer that the drink choice is un-available.

4. SureVend: Entry into this menu allows the engineer to turn the SureVend™ product delivery sensor on or off.

SureVend™ Overview:

1. SureVend™ ensures that a cup is always available in the cup station before any money is collected or product delivered. The sensing system is a beam of infrared light across the cup station that is broken by a cup as it falls into position from the cup drop unit, or by a customer placing his own mug in the dispense area.

2. The SureVend™ software monitors the cup station sensor during the time that the cup ring is operated and for three seconds afterwards. If a cup is not detected the software will then attempt to drop a cup a second and if necessary, a third time. After three failed vend attempts the cup ring is placed temporarily out of service. The machine will beep once and the LCD will display the Vend Failed message (if set to Pay Vend mode).

3. Customers can now get their money back by pressing the coin return button or removing their card. The LCD will change and display the message Please Insert Mug. The machine remains in service but will not vend a cup from the cup drop unit.

4. To clear the message and return to standby mode, enter the Diagnostic menu and press the START key twice to clear each SureVend™ error displayed. Alternatively, press button 14 on the service keypad. Check and if necessary, clear the cup drop unit and ensure correct operation before leaving the machine.

To configure SureVend™, proceed as follows:

1. From the Product Configuration menu highlight

SureVend and press the ↵ (Edit) key. By default

SureVend™ is factory set to On as indicated by the status line at the bottom of the screen.

2. To disable SureVend™, press the ↵ (Edit) key to

enter the SureVend On/Off screen. Use the

▲

(up) key to select Off (indicated by the filled radio button).

Technical Manual

Vend Failed

Press for Change

or Remove Card

12.31Credit 0.40

SureVend

3. Press the ↵ (Edit) key to confirm the selection and return to the SureVend screen.

Verify that the status line at the bottom of the screen displays Off when SureVend is highlighted.

4. Pressing the X (Exit) key will move back to the Product Configuration screen and

save the new parameter to the machines memory.

5. Cup Size Selection: This sub menu allows the engineer to quickly and easily change the cup size dispensed by the machine, either 8oz or 9oz when required.

1. From the Product Configuration menu highlight Cup Size Selection.The screen will display the current cup size (eg 9oz) as indicated by the status line at the bottom of the screen.

2. To change the cup size, press the ↵ (Edit) key to

enter the Cup Size Selection screen. Use the

▲

(up) key to select 8oz (indicated by the filled radio button).

3. Press the ↵ (Edit) key. The screen will change

and prompt the engineer to confirm the

selection. Press the ↵ (Edit) key to continue.

4. The LCD will display the screen as shown. In the background the software is updating all preloaded parameters relating to serving a 8oz drink.

5. Once the software has completed updating the timer values the screen will change and display the message Update Complete. Press the X (Exit) key twice to return to the Product Configuration screen.

6. Water Compensation: This sub menu allows the engineer to finely “tune” the

bean to cup water system to compensate for varying operating conditions - type of beans, grind particle size, water flow etc.

IMPORTANT: The Grinder Calibration MUST be carried out before adjusting the Water Compensation - see page 33.

Each drink type has water level compensation enabling tuning of the freshbrew and

Technical Manual

Cup Size Selection

8oz 9oz

Confirm Selection

Are you sure you want to change cup size timer values?

CANCEL - EXIT OK - EDIT

Confirm Selection

Please wait Updating cup size timer values

espresso drink types available from the machine. To adjust the water compensation values, proceed as follows:

1. From the Product Configuration menu highlight Water Compensation and press

the ↵ (Edit) key to access the menu screen as

shown. Using the

▲ (up) or ▼ (down) keys,

scroll through the menu until the required drink type is highlighted e.g. Esp Compensation for espresso and espresso based selections. Press

the ↵ (Edit) key to access the menu.

2. The LCD will display the screen as shown opposite where 160 is the default value for espresso selections, set when the machine leaves the factory. The following examples describe how to adjust this setting if required.

Note: Before proceeding with the following tests, ensure that you have an accurate measuring cylinder to hand.

3. Soluble Compensation: Enter the Selection Timers menu and access the Hot Water sub menu. Check and note the water timer setting (default 180ml). Return the machine to standby mode and vend a hot water selection. Carefully measure the amount of water dispensed. If the dispensed amount is less or more than 180ml, return to the Water Compensation menu as described above and enter the Soluble Compensation sub menu - default value 100. Enter a value higher (e.g.

105) or lower (e.g. 095), return to standby, vend a hot water selection and measure the amount of water dispensed. Continue increasing/decreasing the water compensation amount until a measured value of 180ml is dispensed.

4. Freshbrew Compensation: Enter the Selection Timers menu and access the Gourmet Coffee sub menu. Check and note the water timer setting - default 120ml plus 40ml for sugar and 40ml for milk. Return the machine to standby mode and vend a black gourmet coffee (no sugar) selection. Carefully measure the amount of water dispensed. If the dispensed amount is less or more than 120ml, return to the Water Compensation menu as described above and enter the Freshbrew Compensation sub menu - default value 115. Enter a value higher (e.g.

120) or lower (e.g. 110), return to standby, vend a second black freshbrew coffee selection and measure the amount of water dispensed. Continue increasing/decreasing the water compensation amount until a measured value of 120ml is dispensed.

4. Espresso Compensation: Enter the Selection Timers menu and access the Espresso sub menu. Check and note the water timer setting - default 40 ml plus

Technical Manual

Water Compensation

= 100

Soluble Compensation

FB Compensation Esp Compensation

Esp Compensation

0-9 to Edit Value

EDIT when Finished

160

20 ml for sugar. Return the machine to standby mode and vend an espresso (no sugar) selection. Carefully measure the amount of water dispensed. If the dispensed amount is less or more than 60 ml, return to the Water Compensation menu as described above and enter the Esp Compensation sub menu - default value 160. Enter a value higher (e.g. 165) or lower (e.g. 155), return to standby, vend a second espresso selection and measure the amount of water dispensed. Continue increasing/decreasing the water compensation amount until a measured value of 60 ml is dispensed.

7. Grinder Calibration: This sub menu allows the engineer to calibrate the grinder settings (stored in the machines memory) to the type of coffee beans dispensed and converts gram settings to seconds. This procedure must always be carried out by the engineer before the Genesis B2C machine is used for the first time, when the type of beans dispensed is changed, before adjusting the water compensation or after the grinder mechanism has been removed/repaired.

Important: Before commencing the following procedure, ensure that you have a set of accurate gram scales and a cup with which to catch the ground coffee. Using the ‘tare’ function, calibrate the empty cup with the gram scales. Ensure that the CoEx® brewer is removed from the machine, the brewer waste bucket is in position, the bean container contains beans and the container outlet slide is open. To configure the Grinder Calibration, proceed as follows:

1. From the Product Configuration menu highlight

Grinder Calibration and press the ↵ (Edit) key to

access the menu screen as shown. This displays the current calibration setting in seconds, eg 2.0 grams of ground coffee (factory default) will be dispensed per second of grinder operation.

2. Press the START key on the drink selection keypad to begin the calibration process. The machine displays the menu screen as shown. Press the START key. The machine will pause for 3 seconds before priming the grinder. Ensure that the waste bucket is placed correctly in the machine to catch dispensed ground coffee.

3. The LCD will now display the menu screen as shown opposite. Place the calibrated cup under the grinder outlet and press the START key. The grinder will run and dispense dry ground coffee into the cup.

Technical Manual

Grinder Calibration

Press START To Begin

Current Value (Seconds)

002.0

4. The LCD will now display the menu screen as shown opposite. Weigh the cup and its contents and enter the weight into the machine. If the weight of ground coffee was 6.5 grams, enter 00-6-5 using the drink selection keypad. Empty the contents of the cup and press the START key to continue calibrating the grinder.

5. Repeat steps 3 and 4 twice more. Upon completion the LCD will change and display the new calibrated value as a value of grams per second

as the example shown. Press the ↵ (Edit) key to

save the new value or X (Exit) key to cancel.

9. Brewer Waste Management: This sub menu allows the engineer to set a value

for the maximum amount of brewer waste that can be ejected from the CoEx® brewer into the waste container. This value is used to determine the number of vends that can be completed before fresh coffee/espresso based drinks become disabled and the waste container needs to be removed from the machine and emptied. The menu also allows the engineer to turn waste management on or off and view the number of fresh coffee/espresso drinks vended since the waste container was last emptied and the waste counter reset.

1. From the Product Configuration menu highlight

Brewer Waste Management and press the ↵

(Edit) key to access the menu screen as shown. To set a a maximum waste counter value press the

▼ (down) key and highlight Brewer Waste

Capacity.

2. With Brewer Waste Capacity highlighted, press

the ↵ (Edit) key to access the sub-menu screen.

To change the value enter a new number using

the drink selection keypad. Press the ↵ (Edit) key

to store the new value. Note: The program is set to allow a maximum value of 200 to be entered as

shown.

3. From the Brewer Waste Management menu press the

▼ (down) key and highlight

Current Waste Counter. The number displayed shows the number of freshbrew/espresso vends that have been dispensed since the waste counter was last reset.

Technical Manual

Brewer Waste Capacity

0-9 to Edit Value

EDIT when Finished

200

Brewer Waste Management

Brewer Waste Capacity Current Waste Counter

001.8

Important: Once the brewer waste container has been emptied, cleaned and re-fitted to the machine, the waste counter must be reset by pressing button 12 on the service keypad mounted inside the door. The machine will bleep twice to confirm that the counter has been reset.

4. To turn waste management Off, highlight Brewer Waste Management from the Brewer Waste

Management screen. Press the ↵ (Edit) key to

display the screen as shown. Press the

▲ (up) key

to select Off (indicated by the filled radio button).

Note: If the brewer waste management is turned off the waste counter becomes disabled.

4.6 Free Vend Menu

This menu allows the engineer to turn free vend on or off when the machine is fitted with a coin/card mechanism.

1. From the Main Menu screen use the

▼ (down) key to scroll through the menu

until Free Vend is highlighted. By default, Free Vend is set to Off as indicated by the status line at the bottom of the screen.

2. To set Free Vend to On, press the ↵ (Edit) key to

access the screen as shown. Press the

▼(down) key

to select On (indicated by the filled radio button).

Press the ↵ (Edit) key to confirm the selection and

return to the Main Menu screen.

3. Verify that the status line at the bottom of the Main Menu screen displays On when Free Vend is highlighted.

Note: When the machine is set to Free Vend, the standby screen will display the message No Money Required. If set to Free Vend it is also necessary to turn off any monetary devices (as described on pages38 - 43).

4.7 Coins In/Out

Note: Coins In/Out will only be displayed on machines fitted with an MDB coin mech.

The Coins In/Out menu emulates the coin mechanism from the front end screen and allows the engineer to view information relating to the coin mechanism and eject coins from the machine without opening the door.

Technical Manual

Brewer Waste Management

Off On

Free Vend

Off On

1. From the Main Menu screen use the ▼(down) key to

scroll through the menu until Coins In/Out is

highlighted. Press the ↵(Edit) key to access the menu

screen which will look similar to the example shown.

2. From this screen the engineer can view the coin sets in the coin mechanism, the number of coins in each coin stack and the total value of the coins. To eject coins from the mechanism the engineer simply presses the relevant button on the keypad eg pressing button 4 will eject a $0.25 coin. The count will reduce to 8 and the value to $2.00.

4.8 System Settings Menu

This menu allows the engineer to input text information relevant to the machine and its location, set the current time and date, change the language displayed, configure the monetary system, set and view DTS information, backup and restore machine software, view the machine and I/O board software versions installed in the machine, set temperature and idle screen display options and input custom messages.

Note: Serial Flash sub menu is only visible when a Serial Flash card is inserted into plug J9A on the control board - see page 45.

1. Machine Information: This sub-menu allows the engineer to create a unique

identification for the machine and enter its location. A combination of text and numerical data can be entered and stored via the machines keypad.

1. From the Systems Settings menu highlight

Machine Information and press the ↵ (Edit) key.

The LCD will display the screen as shown opposite. To update/create a Machine ID press

the ↵ (Edit) key.

2. Enter a machine ID using the 0-9 drink selection keys. Press the relevant key until the required letter/number is highlighted. To correct an input error press the 0 key once. To add a space between characters, press the 0 key twice.

Technical Manual

Machine Information

Press EDIT to Select

Machine ID

Machine Location

System Settings

Press EDIT to Select

Machine Information

Clock Language Monetary DTS

Serial Flash Backup/Restore Screen Contrast Software Version I/O Board Software Temperature Units Idle Screen Options Custom Messages

Coins In/Out

Press

1 2 3 4

Coin

0.05

0.10

0.25

1.00

Count

34 18

9 8

Value

1.70

1.80

2.25

8.00

The keys are configured as follows:

Note: To change from lower to upper case, press the START key.

3. When complete, press the X (Exit) key to return to the Machine Information

menu screen. Press the ▼ (down) then ↵ (Edit) keys to highlight then enter the

Machine Location screen. Enter a unique machine location using the 0-9 drink selection keys as described above. When complete press the X (Exit) key.

2. Clock: The machine displays the current time in either 12 or 24 hour format.

Upon entry to the System Settings menu, the Clock sub menu is highlighted. Press the

↵ (Edit) key to access the Clock sub menu screen. This menu allows the engineer to

set the date, time and daylight saving via 3 separate sub menus. Note: The current date, time and daylight saving (when highlighted) held in the

machines memory are displayed in the status line at the bottom of the screen.

1. Date: Press the ↵ (Edit) key to enter the Date menu. The date is displayed in

day, month, year format. To set the date, e.g. 27th January 2006, press the sequence 2-7-0-1-0-6 using the appropriate number keys on the drink selection keypad.

Note: The text ‘Press 0-9 to Edit Value’ displayed in the status line at the bottom of the screen will alternate with the text ‘Press */? To Change Mode’. Pressing the START key on the drink selection keypad allows the date to be displayed in month, day, year format.

Pressing the ↵ (Edit) key will move back to the Clock menu screen and save the

date to the machines memory. Confirm that the status line at the bottom of the screen displays the correct date when Date is highlighted.

2. Time: From the Clock menu screen press the

▼ (down) key to highlight the Time

menu followed by the ↵ (Edit) key. The LCD will

display the screen as shown opposite. By default the time is displayed in 12 hour

format. To enter a time of 10:30 PM press the sequence 1-0-3-0 on the drink selection keypad.

Technical Manual

Date

Press 0-9 to Edit Value

dd - mm - yy

00 0000

Time

Press 0-9 to Edit Value

hh / mm / mode: 12 / 24

00 AM00

1 = , . ? ' ; : " 1 2 = a b c 2 3 = d e f 3 4 = g h i 4 5 = j k l 5

6 = m n o 6 7 = p q r s 7 8 = t u v 8 9 = w x y z 9 0 = - \ $ @ % # & 0

As the engineer presses the final zero, the AM value will appear within a dotted box and the text at the bottom of the LCD will now read ‘Press Arrows To Select’. Press the

▲ (up) or

▼ (down) key until PM appears in the box.

Pressing the ↵ (Edit) key will move back to the Clock menu screen and save the

new time to the machines memory. Confirm that the status line at the bottom of the screen displays the correct time when Time is highlighted.

Note: When set to 12 hour format, the program will only allow the engineer to set the numbers 0 or 1 in the first field. Once the number 24 has been entered via the

▲ (up) or ▼ (down) keys to indicate 24 hour format, the engineer can

reset the first two values to reflect 10:30 PM in 24 hour format e.g. 22:30.

3. Daylight Saving: From the Clock menu screen press the

▼ (down) key to highlight the Daylight

Saving menu followed by the ↵ (Edit) key. The

LCD will display the screen as shown opposite.

By default daylight savings time is set to Off. To choose one of the available options, press the

▲ (up) or ▼ (down) key until

selected (indicated by the filled radio button) followed by the ↵ (Edit) key. Ensure

that the required setting is displayed in the status line at the bottom of the screen. Press the X (Exit) key to return to the main menu.

3. Language Setup: From this menu the engineer can specify the language that the

machine will use to display messages, programming information etc. The default language for the machine is set to English U.S. To change the language setting:

1. From the System Settings menu, use the

▼

(down) key to highlight the Language Setup menu

and press the ↵ (Edit) key. The LCD will display

the screen as shown opposite. Using the

▲ (up)

▼ (down) keys, select the desired language

option (indicated by the filled radio button).

2. Press the ↵ (Edit) key to save the language option and return to the System

Settings menu. Verify that the chosen language is displayed in the status line at the bottom of the display when Language Setup is highlighted.

4. Monetary: From this menu the engineer can select the type of coin/card mechanism

or note reader fitted to the machine, select the coin set and configure values for low change, multiple vends, credit for failed vends etc.

Technical Manual

Daylight Savings Time

North American US 2007 European Australian Off

Language Setup

English U.S. English U.K. German French Spanish Dutch

Time

Press Arrows To Select

hh / mm / mode: 12 / 24

PM10:30

The Monetary menu can display up to 11 sub menus, depending on machine configuration, as listed below:

• Coin Mechanism

• Bill Validator

• Card Reader

• Bill Stack Option

• Multiple Vend Mode (Only if MDB mech. selected)

• Change Without Purchase (Only if MDB mech. selected)

• Low Change Message (Only if MDB mech. selected)

• Accept On Low Change (Only if MDB mech. selected)

• Credit for Failed Vend (Only if MDB mech. selected)

• Card Re-Value (Only if MDB card reader / key system is selected)

• Display Coin Set

1. Select The Coin Mechanism

1. From the Monetary menu highlight Coin

Mechanism and press the ↵ (Edit) key. The Coin

Mechanism screen allows the engineer to select one of the options shown. Using the

▲ (up) or

▼ (down) keys, select the desired coin

mechanism option (indicated by the filled radio button).

2. Press the ↵ (Edit) key to save the selection and return to the Monetary menu.

Verify that the chosen coin mechanism option is displayed in the status line at the bottom of the display.

Note: An Executive Card/Key system (when fitted) is enabled when Exec Coin Mechanism is selected.

2. Select The Bill Validator (MDB Systems Only)

An MDB bill validator is supported and can be mounted in the optional base cabinet option.

3. Select The Card/Key Reader (MDB Systems Only)

Note: An Executive protocol card/key system emulates an Executive coin mechanism

and is selected via the Coin Mechanism menu.

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Coin Mechanism

No Coin Mechanism MDB Coin Mechanism Exec Coin Mechanism

1. From the Monetary menu press the ▼ (down) key to scroll down and highlight Card Reader and press the ↵ (Edit) key. Using the

▲ (up) or ▼

(down) keys, select the desired card reader option (indicated by the filled radio button).

2. Press the ↵ (Edit) key to save the selection and return to the Monetary menu.

Verify that the chosen option is displayed in the status line at the bottom of the display.

4. Configure Bill Stack Option (MDB Systems Only)

An MDB bill validator is supported and can be mounted in the optional base cabinet option.

5. Configure Multiple Vend Mode

Note: This option is only applicable when an MDB coin mechanism is fitted and

configured from within the Coin Mechanism menu. The Multiple Vend Mode option specifies how the machine will dispense change to the

customer once a purchase is made. The engineer can set one of two options: (i) Single Vend: Change will be returned to the customer automatically as soon

as a valid selection is made.

(ii) Multi Vend: With this option selected the customer can make multiple vends

as long as there is sufficient credit entered. In order to get change, the customer must press the coin return.

1. From the Monetary menu press the

▼ (down)

key to highlight Multiple Vend Mode and press

the ↵ (Edit) key. Using the

▲ (up) or ▼ (down)

keys, select the desired multiple vend option (indicated by the filled radio button).

2. Press the ↵ (Edit) key to save the selection and return to the Monetary menu.

Verify that the chosen option is displayed in the status line at the bottom of the display.

6. Configure Change Without Purchase Value

Note: This option is only applicable when an MDB coin mechanism is fitted and

configured from within the Coin Mechanism menu. The Change Without Purchase value specifies how and when the machine returns

Technical Manual

Multiple Vend Mode

Single Vend Multi Vend

Card Reader

No Card MDB Card Digi Card

change to a customer. If the customer deposits credit into the machine which is less than or equal to the value set in the Change Without Purchase menu, change will be returned without a purchase. However, if the credit is larger, the customer must make a purchase before change will be given.

Examples: Value set to 01.00: Non-escrowed coins less than or equal to $1.00 will be changed

without purchase. All escrowed coins are returned. Value set to 00.00: Forced Vend. This value forces the customer to make a selection.

No change will be returned without a purchase. Note: Each coin denomination for which the coin mechanism has a tube is called an

Escrowed coin because it can be returned.

To configure this value:

1. From the Monetary menu press the

▼ (down)

key to highlight Change Without Purchase and

press the ↵ (Edit) key. Enter the required value,

e.g. press 0-1-0-0 using the drink selection keypad to set a change without purchase value of $1.00. To specify Force Vend, set a value of

00.00.

2. Press the ↵ (Edit) key to save the new value and return to the Monetary menu.

Verify that the entered value is displayed in the status line at the bottom of the display when Change Without Purchase is highlighted.

7. Configure Low Change Message Value

Note: This option is only applicable when an MDB coin mechanism is fitted and

configured from within the Coin Mechanism menu. When the total value of the coins in the coin mechanism falls below the value set in

the Low Change Message menu, the standby message displayed on the LCD will read ‘Use Exact Change’. To configure this value:

1. From the Monetary menu press the

▼ (down)

key and highlight Low Change Message and press

the ↵ (Edit) key. Enter the required value, e.g.

press 0-1-0-0 using the drink selection keypad to set a low change message value of $1.00.

2. Press the ↵ (Edit) key to save the new value and return to the Monetary menu.

Technical Manual

Change Without Purchase

0.00 = Forced Vend

01.00

Low Change Message

0-9 to Edit Value

EDIT when Finished

01.00

Verify that the entered value is displayed in the status line at the bottom of the display when Low Change Message is highlighted.

Note: The machine will still accept money with this value set, but may short change the customer if there is insufficient coinage in the coin mechanism. Set the Low Change Message and the Accept on Low Change values to the same figure to eliminate any chance that the customer will be short changed.

8. Configure the Accept on Low Change Value

Note: This option is only applicable when an MDB coin mechanism is fitted and

configured from within the Coin Mechanism menu. When the total value of the coins in the coin mechanism falls below the value set in

the Accept on Low Change menu, the machine will stop accepting coins and notes for which it cannot return change. For example, if the engineer sets a value of $0.50, the machine will not accept $0.50 coins if there is less than $0.50 value of coins in the coin mechanism. To configure this value:

1. From the Monetary menu press the

▼ (down)

key to scroll down and highlight Accept on Low

Change and press the ↵ (Edit) key. Enter the

required value, e.g. press 0-0-5-0 using the drink selection keypad to set a value of $0.50.

2. Press the ↵ (Edit) key to save the new value and return to the Monetary menu.

Verify that the entered value is displayed in the status line at the bottom of the display when Accept on Low Change is highlighted.

9. Configure Credit For Failed Vend Option

Note: This menu is only available when an MDB coin mechanism is fitted and

configured from within the Coin Mechanism menu. This option specifies how the machine will react when a vend fails. The engineer can

set one of two options: (i) Hold Credit: With this option selected the customers credit is retained,

allowing them to either make an alternative selection or press the coin return.

(ii) Return Change: With this option selected the customers change is immediately

returned after a failed vend.

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Accept on Low Change

0-9 to Edit Value

EDIT when Finished

00.50

1. From the Monetary menu press the ▼ (down)

key and highlight Credit For Failed Vend and

press the ↵ (Edit) key. Using the

▲ (up) or ▼

(down) keys, select the desired option (indicated by the filled radio button).

2. Press the ↵ (Edit) key to save the selection and return to the Monetary menu.

Verify that the chosen option is displayed in the status line at the bottom of the display when Credit For Failed Vend is highlighted.

10. Configure Card Revalue

Not applicable for Genesis machines.

11. Configure Display Coin Set

The Display Coin Set menu enables the engineer to configure the coin set to suit the coin/card mechanism or bill validator fitted to the machine. This ensures that the message displayed in standby mode, correctly indicates to the customer which coins (or card/key) may be entered.

The available coin sets are:

1. 1c to 20c 2. 1c to 50c 3. 1c to $1 4. 5c to 50c

5. 5c to $1 6. 5c to $2 7. 5c to $1 8. 5c to $2

9. 50c to $1 10. Card 11. Key 12. Money

To configure the coin set:

1. From the Monetary menu press the

▼ (down)

key to highlight Coin Set and press the ↵ (Edit)

key. Using the

▲ (up) or ▼ (down) keys, select

the desired coin set, card or key (indicated by filled radio button).

2. Press the ↵ (Edit) key to save the new coin set

and return to the Monetary menu. Verify that the chosen set is displayed in the status line at the bottom of the display when Coin Set is highlighted.

5. DTS: Entry into this menu allows the engineer to configure the machine in order to send audit data relating to sales and events stored in the machines memory to a

Technical Manual

Credit For Failed Vend

Hold Credit Return Change

Display Coin Set

1c to 20c 1c to 50c 1c to $1 5c to 50c 5c to $1 5c to $2

5c to $1 5c to $2 50c to $1 Card Key Money

data carrier or other device.

Data Transfer Standard (EVA-DTS) - Overview: The standard makes it possible to transfer information from vending machines/payment systems to PC-based accounting/management systems and/or the opposite way. It is important that all suppliers of vending machines and payment systems agree to a common standard for the Electronic Data Transfer, because only this way the engineer can be sure that all his equipment can be read out and programmed by means of the same handheld terminal.

1. DTS Standby Mode: Scroll down and highlight

DTS from the System Settings menu. Press the ↵

(Edit) key to access the menu. The LCD will display the screen as shown. The first sub-menu DTS Standby Mode is highlighted with its current state (DDCMP) shown in the bottom line.

The machine is factory set to enable data transfer via the optical DDCMP link. To

change this to the DEX setting, press the ↵ (Edit) key to access the menu and the

▲ (up) key to select DEX (indicated by the filled radio button. Press the ↵ (Edit)

key to save the selection. Note: Even if the default is set to DDCMP, once the controller detects a DEX

activity, it will automatically switch to the other mode. However, setting the default to the correct protocol will speed up response time.

The engineer can now download data from the machine by plugging a DEX enabled device into the DEX port (J36) on the I/O board, located on the rear of the door.

2. DTS Audit List: From this sub-menu the engineer can select which data is transferred from the machine to a DEX/DDCMP data carrier. Scroll down and highlight DTS Audit

Data. Press the ↵ (Edit) key to access the menu.

The LCD will display the screen as shown.

All data and events fields within a vending machine are assigned a unique code determined by the Standard. From this sub-menu the engineer can choose to allow all fields to be available for download by pressing the START/? key or scrolling through the list and adding an X to the required fields.

3. CA304 Data Type: This sub-menu determines whether the the data will be displayed as currency or numerical, for example, assuming that the value of dollar bills in the machine is $3.00, when set to currency CA304 will read 300 in the

Technical Manual

DTS Audit List

*/?=Set or Clear All

ID 1

ID 2 ID 3 ID 4 ID 5

X X X X X

DTS

DDCMP

DTS Standby Mode

DTS Audit List CA304 Data Type Data Reset Mode Event Reset Mode

Printer Baud Rate

DEX/DDCMP report. When set to numeric it will read 3.

4. Data Reset Mode: This field can be set to either AUTO or SAVE from within

the sub-menu. When set to AUTO, all resettable data will be reset after a successful read.

5. Event Reset Mode: This field can be set to either AUTO or SAVE from within

the sub-menu. When set to AUTO, all event data will be reset after a successful read.

6. Printer Baud Rate: This allows the engineer to set the correct baud rate for a

serial printer if one is to be used. It is important for this to be set correctly to ensure successful data transfer.

6. Serial Flash: This menu only becomes available when a serial flash card is inserted into plug J9A on the control board. It allows the engineer to upgrade the machine software or backup data. The following operations are supported:

● View data information

● Delete data

● Load data into the machine

● Save data back from the machine

The view, delete and load options will only become available when data is held on the card. Also, when backup data is added, a description can be entered to aid retrieval. The following types of data are supported:

● Firmware - The operating system and default factory machine set-up data

● Default Data - The default factory machine set-up data - eg canister and button

layout, default run times etc.

● Configuration Data - Any machine set-up data that can be changed by the user

● Configuration and Sales Data - All sales data plus the set-up data that can be

changed by the operator

● Language Data - Not currently used

The serial flash card can hold the following amounts of data - 1 copy of the firmware, OR 4 copies of default data, and 16 copies of configuration data, and 16 copies of configuration and sales data. The following example describes how the engineer can download Configuration Data to the serial flash card.

IMPORTANT: Before inserting the serial flash card, ensure machine is disconnected from the power supply.

1. Open the door of the machine. Release the catch and open the monetary door. Remove the control board cover and insert the serial flash card into plug J9A.

Technical Manual

Close the door and restore power to the machine.

2. Enter the engineers program as previously described. Access the Systems Settings menu and using the

▼ (down) key highlight Serial Flash.

Press the ↵ (Edit) key to enter the sub program.

If an empty card is being used the LCD will display the screen as shown.

3. Using the

▼ (down) key highlight Configuration Data then press the ↵ (Edit) key

to enter the sub program. As the card is empty of data the LCD will display the screen as shown.

Note: When a card with data loaded is used the menu will also include Image Info, Load Data and Delete Data along with the Save Data menu

4. To save data to the card press the ↵ (Edit) key.

The Save Data screen will be displayed with 16

empty data fields available. Press the ↵ (Edit) key

once more to enter the menu screen as shown. From this menu the engineer can either enter the Edit Data Screen and enter a description before saving the data (see page 36 for details) or scroll down and simply save the data.

5. Press the ↵ (Edit) key to save the data to the

card. The LCD will display the screen as shown before exiting to standby mode. Disconnect the machine from the power supply and open the door. Unplug the serial flash card and replace the control board cover. Close the monetary door and the door of the machine before restoring power to the machine.

7. Backup/Restore: This menu allows the engineer to manually backup information

stored in the machines memory to the controller board. Note: It is also possible for the engineer to program Backup as a timed event, thus

ensuring even greater security for the information stored in memory. This ensures that the machine can easily be restored to its last operational state should the information be lost through corruption or power failure. For full details see page 54.

Technical Manual

Configuration Data

Press EDIT to Select

Save Data

Press EDIT to Select

Edit Data

Save Data

Are you sure you want to save this data to the disk?

CANCEL - EXIT OK - EDIT

Serial Flash

Firmware 0

Default Data 0 Configuration Data 0 Configuration and Sales Data 0 Language Data 0

1. Scroll down and highlight Backup/Restore from

the System Settings menu. Press the ↵ (Edit) key

to access the menu. If this is the first time that a backup has been selected the LCD will display the screen as shown.

2. Press the ↵ (Edit) key to access the menu. The

LCD will display the screen as shown. To backup

the memory press the ↵ (Edit) key. After a few

seconds the machine will beep once and the Initializing screen will be displayed before the machine returns to standby mode, ready to vend.

3. When accessing the Backup/Restore sub-menu after backups of the memory have been made, the information changes and the engineer is presented with the screen as shown. The first sub-menu, Last Backup is highlighted with the date and time this occurred displayed at the bottom of the screen.

4. To restore the machines memory to the last available backup, scroll down using the

▼ (down)

key, highlight Restore Data and press the ↵ (Edit)

key to access the menu. The LCD will display the

screen as shown. Press the ↵ (Edit) key to

restore the backed up data. After a few seconds the machine will beep once and the Initializing screen will be displayed before the machine returns to standby mode, ready to vend.

8. Screen Contrast: Genesis machines are factory set with a default screen contrast

setting of 12 which should be suitable for most installations. For installations with special considerations, e.g. very low or high ambient light levels, the engineer can adjust the screen contrast via this menu to improve screen legibility.

1. From the System Settings menu, scroll down using the

▼ (down) key to highlight the Screen

Contrast menu and press the ↵ (Edit) key. The

LCD will display the screen as shown opposite. Enter a new value between 05 - 20 using the drink selection keypad.

2. Press the ↵ (Edit) key to save the new value and return to the System Settings

menu. Verify that the number is displayed in the status line at the bottom of the

Technical Manual

Backup/Restore

Press EDIT to Select

Backup Data

Are you sure you want to backup all NVM data?

CANCEL - EXIT OK - EDIT

Backup/Restore

23-09-05 11:17

Last Backup

Backup Data Restore Data

Restore Data

Are you sure you want to restore the data from the backup?

CANCEL - EXIT OK - EDIT

Screen Contrast

0-9 to Edit Value

EDIT when Finished

display when Screen Contrast is highlighted.

9. Software Version: The Software version menu displays the version number of the software installed and is for information only. The menu also displays the current time and date.

10. I/O Board Software: This menu displays the version number of the I/O board software installed and is for information only.

11. Temperature Units: This menu is not applicable to Genesis B2C machines.

12. Idle Screen Options: This menu allows the engineer to configure the LCD so

that it displays either time with the standby message when idle. To configure the idle screen options, proceed as follows:

1. From the System Settings menu press the

▼ (down) key to highlight Idle Screen

Options and press the ↵ (Edit) key to access the menu.

2. Press the

▼ (down) key to highlight the required option, eg Time (indicated by

the filled radio button) or None. The LCD will display the screen as shown opposite. Press the

↵ (Edit) key to return to the System Settings

screen. With Idle Screen Options highlighted, verify that the status line confirms the option is set to Time.

3. Press the X (Exit) key until the machine exits the

engineers program into standby mode. The LCD will display the standby message with the time displayed as shown.

4.8 Security Codes Menu

This menu allows the engineer to change both the operator and engineer program entry codes for the machine. These factory default codes are 1-1-1-1 (engineers) and 2-2-2-2 (operators). If either code is changed ensure that the new code is recorded and kept in a secure place. To change either engineer or operator program entry codes, proceed as follows:

1. From the Main Menu screen press the

▼ (down)

key until Security Codes is highlighted then press

the ↵ (Edit) key to access the menu screen. The

LCD will display the screen as shown.

Technical Manual

Please Make

a Selection

Time: 10:45

Idle Screen Options

None Time

Security Codes

Engineer Program

Enter Pin

Engineer Program Operator Program

2. To change the engineer entry code, press the ▼ (down) key to highlight Engineer Program then press the ↵ (Edit) key. The LCD will display the Edit Pin screen as shown. Enter a new pin number using the drink selection keypad and press the ↵ (Edit) key.

Note: This security number is not displayed. Be sure to record the new pin code and keep it in a safe place.

3. Highlight Operators Program and follow the above procedure to change the operator code. Ensure that all operators who use the machine are issued with the new code.

4.9 Timed Events Menu

1. Time of Day Events: From this menu the engineer can set up inhibited vend

periods, free vend periods and discounted vend periods.

The following example describes how the engineer can program the machine to free vend specific drink selections between 10.30 am and 2:30 pm on week days.

1. From the Main Menu press the

▼ (down) key

until Timed Events is highlighted then press the

↵ (Edit) key twice to access the Time of Day

menu screen. The LCD will display the screen as shown.

Note: Although event 1 is shown as Inhibit, it is possible for the engineer to set event 1 as the first Free Vend (or Discounted Vend) period.

2. Press the ↵ (Edit) key to access the menu. The

LCD will display the screen as shown. By default the current State is set to Off as indicated by the status line at the bottom of the screen.

3. Press the ↵ (Edit) key to access the State sub

menu. Using the

▼ (down) key, set the state to

On (indicated by the filled radio button). Press

the ↵ (Edit) key to return to the Event 1 screen.

Verify that the status line confirms the State is set to On.

Technical Manual

Engineer Program

0-9 to Edit Value

EDIT when Finished

0158

Time Of Day Events

1 Inhibit Off

2 Inhibit Off 3 Inhibit Off 4 Inhibit Off 5 Free Vend Off 6 Free Vend Off

Off

State

Event Type Start Time Stop Time Days Of Week

State

Off On

4. Press the ▼ (down) key to highlight Event Type

and press the ↵ (Edit) key to access the menu.

Using the

▼ (down) key, set the Event Type to

Free Vend (indicated by the filled radio button).

Press the ↵ (Edit) key to return to the Event 1

screen. Verify that the status line confirms the Event Type is set to Free Vend.

5. Press the

▼ (down) key to highlight Start Time

and press the ↵ (Edit) key. From this menu the

engineer sets the time at which the free vend period will start. Press the sequence 1-0-3-0, using the drink selection keypad, to set the time. If necessary use the

▲ (up) or ▼ (down) key until

AM appears in the dotted box.

6. Press the ↵ (Edit) key to return to the Event 1 screen. Verify that the correct

start time is displayed in the status line at the bottom of the screen.

7. Press the

▼ (down) key to highlight Stop Time

and press the ↵ (Edit) key. From this menu the

engineer sets the time at which the free vend period will end. Press the sequence 0-2-3-0, using the drink selection keypad, to set the time. If necessary use the

▲ (up) or ▼ (down) key until

PM appears in the dotted box.

8. Press the ↵ (Edit) key to return to the Event 1 screen. Verify that the correct

stop time is displayed in the status line at the bottom of the screen.

9. Press the

▼ (down) key to highlight Days Of Week and press the ↵ (Edit) key.

The engineer can now set the days on which the free vend period will take place. Upon entry to the sub menu, the first day, Monday will be

highlighted with an empty box. Pressing the ↵

(Edit) key will select the day, indicated by an X appearing in its adjacent box.

Using the

▼ (down) key and the ↵ (Edit) key, highlight and select additional days

of the week that the free vend period will take place. When complete press the X (Exit) key to return to the Event 1 screen.

Technical Manual

Stop Time

Press Arrows To Select

hh / mm / mode: 12 / 24

PM02:30

Event Type

Inhibit Free Vend Discount

Start Time

Press Arrows To Select

hh / mm / mode: 12 / 24

AM10:30

Days of Week

Start = Set or Clear All

Tuesday Wednesday Thursday

Friday

Saturday

X X

10. Press the ▼ (down) key to highlight Selections and press the ↵ (Edit) key. The engineer can now set the drink selections that will be available during the free vend period. Upon entry to the sub menu, the Espresso selection will be highlighted with an empty box. Pressing the ↵ (Edit) key will select the day, indicated by an X appearing in its adjacent box.

Using the

▼ (down) key and the ↵ (Edit) key, highlight and select additional drink

selections that will be available during the free vend period. Tip - Items 9 & 10: To set the required days/selections quickly, press the START

key to check all boxes, then using the

▼ (down) key, scroll and highlight the

days/selections not required and press the ↵ (Edit) key to remove the X from the

corresponding box.

11. Press the X (Exit) key three times to return to the Timed Events Menu.

Using the previous sequence the engineer can quickly and easily set up additional free vend periods and inhibit vend and/or discount vend periods if required.

12. When setting up a discount price period it is necessary for the engineer to enter a value for the discount. Follow the procedure as described previously to enter a discount vend period and set the state, start time, stop time and days of the week that the event will occur.

13. The engineer can now enter a Discount menu in order to enter a discount value as a percentage (%). The LCD will display a screen similar to the one shown opposite. With Discount highlighted, press the

▼ (Edit) key to access the Discount

screen.

14. To enter the discount value, e.g. 50%, press the sequence 5-0 using the appropriate number keys

on the drink selection keypad. Press the ↵ (Edit)

key to return to the 11 (Discount) screen and verify that the status line displays the discount percentage value entered.

Note: When machine is fitted with a coin mechanism, please ensure that discount value entered can be supported by the coin tubes.

15. Press the X (Exit) key three times to return to the Main Menu screen.

Technical Manual

Selections

Start = Set or Clear All

Espresso Double Espresso

Hot Chocolate

Cappuccino Caffe Mocha

Event Type Start Time Stop Time Days Of Week

Discount

0-9 to Edit Value

Edit when Finished

2. Sanitation Events Menu: This sub menu allows the engineer to select periods when the machine will automatically rinse through the water system via the 6 timed and 6 post vend rinse periods available. The default setting for all rinse periods is Off.

1. From the Main Menu press the

▼ (down) key until Timed Events is highlighted

then press the ↵ (Edit) key.

2. Once in the Timed Events menu press the

▼

(down) key to highlight Sanitation Events Menu

then press the ↵ (Edit) key. The LCD will display

the screen as shown.

The following example describes how the engineer can program a timed event to rinse the water system at 07.00 am, everyday.

1. To set up the first timed rinse, press the ↵ (Edit)

key to access the 1 Timed sub menu. The LCD will change and display the screen as shown. By default the current State is set to Off as indicated by the status line at the bottom of the screen.

2. Press the ↵(Edit) key to access the State sub menu.

Using the

▼ (down) key, set the state to On

(indicated by the filled radio button). Press the ↵

(Edit) key to return to the 1 (Timed) screen. Verify that the status line confirms the State is set to On.

3. Press the

▼ (down) key to highlight Event Type.

By default the event is set to Timed as indicated by the text displayed in the status line at the bottom of the screen. Therefore it is not necessary for the engineer to enter this sub menu.

4. Press the

▼ (down) key to highlight Start Time

and press the ↵ (Edit) key. From this menu the

engineer sets the time at which the the sanitation event will start. Using the drink selection keypad, press the sequence 0-7-0-0 to set the time. If necessary use the

▲ (up) or ▼ (down) key until

AM appears in the dotted box.

5. Press the ↵ (Edit) key to return to the 1 (Timed) screen. Verify that the correct

start time is displayed in the status line at the bottom of the screen.

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Sanitation Events Menu

1 Timed Off

2 Timed Off 3 Timed Off 4 Timed Off 5 Timed Off 6 Timed Off

Off

State

Event Type Start Time Days Of Week

State

Off On

Timed

State

Event Type

Start Time Days Of Week

Start Time

Press Arrows To Select

hh / mm / mode: 12 / 24

AM07:00

6. Press the ▼ (down) key to highlight Days Of Week and press the ↵ (Edit) key.

From this menu the engineer can set the days on which the sanitation event will take place. To select everyday (Monday - Sunday), press the START key on the drink selection keypad. The program automatically places an X in every box indicating that each day is selected.

Note: To select individual days, scroll through the menu using the

▲ (up) or ▼

(down) keys until the required day is highlighted. Press the ↵ (Edit) key to select

the day, indicated by an X appearing in its adjacent box.

7. Press the X (Exit) key three times to return to the Timed Events Menu. Using the sequence described above the engineer can quickly and easily set up additional sanitation event periods for the machine.

It is also possible for the engineer to program up to six post vend sanitation events. The following example describes how the engineer can program a post vend event to rinse the water system 12 minutes after each vend.

1. From the Main Menu press the

▼ (down) key until Timed Events is highlighted

then press the ↵ (Edit) key. Once in the Timed

Events menu press the

▼ (down) key to highlight

Sanitation Events Menu then press the ↵ (Edit)

key. Press the

▼ (down) key until the first Post

Vend event is highlighted. The LCD will display the screen as shown.

2. With Post Vend highlighted, press the ↵ (Edit)

key to access the 7 Post Vend sub menu. The LCD will change and display the screen as shown. By default the current State is set to Off as indicated by the status line at the bottom of the screen.

3. Press the ↵ (Edit) key to access the State sub

menu. Using the

▼ (down) key, set the state to

On (indicated by the filled radio button). Press

the ↵ (Edit) key to return to the 7 (Post Vend)

screen. Verify that the status line confirms the State is set to On.

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Off

State

Event Type Delay

Sanitation Events Menu

2 Timed Off 3 Timed Off 4 Timed Off 5 Timed Off 6 Timed Off

7 Post Vend Off

Days of Week

Start = Set or Clear All

Monday

Tuesday Wednesday Thursday Friday

X X

State

Off On

4. Press the ▼ (down) key to highlight Event Type.

By default the event is set to Timed as indicated by the text displayed in the status line at the bottom of the screen. Therefore it is not necessary for the engineer to enter this sub menu.

5. Press the

▼ (down) key to highlight Delay. The status line indicates the factory

default delay which is set to 0.1hrs (6 minutes). To change the value so that the machine will self clean 12 minutes after a drink is vended press the

↵ (Edit) key to access the Delay sub menu. The

LCD will display the screen as shown. Using the drink selection keypad, press the sequence 0-02 to set the new delay.

Press the ↵ (Edit) key and verify that the status line confirms that Delay (when

highlighted) is set to 0.2hrs.

6. Press the X (Exit) key three times to return to the Timed Events Menu. Using

the sequence described above the engineer can quickly and easily set up additional post vend sanitation event periods for the machine if required.

Note: A sanitation event, either timed or post vend, dispenses water into the drip tray. If the tray reaches its full limit the machine will be ‘Out Of Service’.

3. Backup Events Menu: This sub menu allows the engineer to program the machine to perform an automatic backup of all user configurable settings and sales data stored in its memory. The default setting for Backup Events is Off.

1. From the Main Menu press the

▼ (down) key until Timed Events is highlighted

then press the ↵ (Edit) key.

2. Once in the Timed Events menu press the

▼

(down) key twice to highlight Backup Events

Menu then press the ↵ (Edit) key. The LCD will

display the screen as shown.

3. Press the ↵ (Edit) key to access the 1 Backup

Data sub menu. The LCD will change and display the screen as shown. By default the current State is set to Off as indicated by the status line at the bottom of the screen.

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Post Vend

State

Event Type

Delay

0-9 to Edit Value

Edit when Finished

00.2

Backup Events

Backup Data Off

Off

State

Start Time Days Of Week

4. Press the ↵ (Edit) key to access the State sub menu. Using the ▼ (down) key, set the state to

On (indicated by the filled radio button). Press

the ↵ (Edit) key and verify that the status line

confirms the State is set to On.

5. Press the

▼ (down) key to highlight Start Time

and press the ↵ (Edit) key. Using the drink

selection keypad, set the time at which the the Backup event will start. If necessary use the

▲

(up) or ▼ (down) key until AM appears in the dotted box.

6. Press the ↵ (Edit) key and verify that the correct start time is displayed in the

status line at the bottom of the screen.

7. Press the

▼ (down) key to highlight Days Of

Week and press the ↵ (Edit) key. From this

menu the engineer can set the days on which the Backup event will take place. To select everyday (Monday - Sunday), press the START key on the drink selection keypad. The program automatically places an X in every box indicating that each day is selected.

Note: To select individual days, scroll through the menu using the

▲ (up) or ▼

(down) keys until the required day is highlighted. Press the ↵ (Edit) key to select

the day, indicated by an X appearing in its adjacent box.

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State

Off On

Start Time

Press Arrows To Select

hh / mm / mode: 12 / 24

AM03:30

Days of Week

Start = Set or Clear All

Monday

Tuesday Wednesday Thursday Friday

X X

Section 5 - Service Keypad Functions

Genesis machines are fitted with a service keypad (a) mounted on the rear of the door (photo). This keypad contains the Engineers Program entry key and also allows the engineer/operator to carry out specific functions during routine cleaning and maintenance.

Note: During certain operations e.g. View Counters it is necessary for the engineer to utilize the selection keypad and LCD mounted on the front of the door to access data.

Please refer to Section 3 - Programming Mode for details of selection keypad layouts and functions.

When the safety key is inserted into the door switch and the machine is switched on, the service keypad allows the engineer to carry out the following functions:

5.1 Switch 1 - Program Entry

This switch allows the engineer to access the Engineers Program (Section 4, page 16).

5.2 Switch 3 - Rinse/Flush

1. The rinse sequence operates automatically and rinses the mixing bowls.

2. Each hot water valve and the corresponding whipper is switched on in sequence for a pre-set rinse time. Once the rinse cycle is complete the machine returns to standby mode, ready to vend.

3. To rinse the machine: a. Open the front door of the machine and insert the safety key.

Caution: Ensure that a suitable container is placed under the dispense position. Keep hands away from the dispense area while the rinsing cycle is in operation.

b. Press and release the Rinse/Flush switch (3). The rinse sequence begins. c. Empty the waste water container when complete.

5.3 Switch 5 - View Counters

The View Counters switch (5) allows the engineer to access the Data Recall Menu. Entry into this menu allows the engineer to view Non-Resettable and Resettable Sales Data, view data relating to Timed Events and Identification Numbers of installed components and (if feature enabled) view SureVend™ assisted vend information. The

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Resettable Sales Data and SureVend™ Data menus contain an extra sub-menu which allows the engineer to delete the current data from the machines memory. Full details relating to this menu and its contents can be found on pages 16 - 18.

5.4 Switch 6 - Test Vend

The Test Vend switch (6) allows the engineer to vend a drink from the machine to ensure correct operation after cleaning or maintenance.

1. When the switch is pressed and released the LCD will display the screen as shown opposite. Press a drink selection button followed by the START button to begin the vend sequence.

2. Ensure that the selection is correct, has not under/overfilled the cup and most importantly, tastes good!

3. Press the X (Exit) key on the drink selection keypad to exit from the Test menu and return to stand-by mode.

5.5 Switch 7 - Cup Test

This switch allows the engineer to test the operation of the cup drop unit after refilling the cup stacks. When the switch is pressed the cup drop solenoid is operated and a cup is ejected from the cup drop unit. This function ensures that the mechanism is working correctly.

5.6 Switch 8 - Park Head

When this switch is pressed, the dispense head moves to its fully extended position and stops. Press the switch again to return the dispense head to its correct (homed) position.

Note: It is necessary for the operator to wait for a few seconds between each key press to allow the machine to respond accordingly.

5.7 Switch 9 - Boiler Fill

When this switch is pressed, the machine pumps a measured amount of water through the system - approximately 13.5 fl. oz. (400ml), heating it as it does so. This ensures that heated water is immediately available when a drink is selected. This switch should also be used to purge any water left in the system after the machine has been moved or shut down for any length of time.

5.8 Switch 10 - Machine Cool Down

This switch allows the engineer to purge water through the pressure boiler when system maintenance is required. When the switch is pressed, a fixed amount - 13.5 fl.

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oz. (370 ml) is dispensed from the system. Ensure a container is placed under the dispense head to collect the water. When complete the LCD will display the message ‘Machine Cooled’ and all switch inputs are disabled. Once the power to the machine is disconnected the engineer can then work safely on the water system.

5.9 Switch 11 - CoEx® Tablet Clean

This switch when pressed initiates the CoEx® brewer tablet cleaning routine. Crane Merchandising Systems recommends that this brewer cleaning routine should be carried out on a weekly basis. Proceed as follows:-

1. Open the front door of the machine and insert the safety key to restore power to the machine.

Caution: Ensure that a suitable container is placed under the dispense position. Keep hands away from the dispense area while the cleaning cycle is in operation.

2. Press and release button 11 on the service keypad. The LCD will display the message ‘Please Place Cleaning Tablet in Brewer’.

Take one cleaning tablet (supplied in packs of 30 - CMS part no. ZC10598000) and place it into the brewer piston chamber as shown.

3. Press the START key on the drink selection keypad to begin the CoEx® tablet cleaning routine.

4. The cleaning cycle lasts approximately 7 minutes and dispenses 850 ml of water through the dispense head. The LCD will display the message ‘Cleaning in

Progress’ throughout the cleaning cycle.

Safety First! Keep hands clear of the brewer mechanism during the cleaning

routine.

5. When the cleaning cycle is complete the LCD will display the message ‘Cleaning Cycle Complete’. Press the X (Exit) key on the drink selection keypad to return the machine to standby mode. Empty the water from the container. Remove the safety key and close the front door.

5.10 Switch 12 - Reset Waste Counter

IMPORTANT: Every time that the waste container is emptied the waste counter

must be reset. Press button 12 on the service keypad. Two audible bleeps confirm that the counter has been reset to zero.

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5.11 Switch 14 - Clear SureVend Error

This switch when pressed allows the engineer to simply and quickly clear SureVend errors caused by cup failures.

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Section 6 - The Vend Cycle

6.1 Standby Mode

In standby mode the machine is idle, awaiting input from the drink selection keypad. The LCD will display to the customer one of a number of messages indicating the credit mechanism of the machine, the coin set and the time. The messages displayed are determined by the type of coin system which has been programmed via the System Settings menu (Section 4, page 38).

The credit mechanism is indicated by one of the following prompts:

1. ‘No Money Required’ - indicates that a free vend mode is in force.

2. ‘Please Insert Card’ - indicates that a card system is attached.

3. ‘Please Insert Coins’ - indicates that a coin mechanism is connected.

4. ‘Please Insert Key’ - indicates that the machine is fitted with a key system.

In addition, the prompts ‘Exact Change Please’ or ‘No Change Given’ inform the customer whether change is available. If the mechanism is set to acceptor, the ‘No Change Given’ message will always be displayed. If the mechanism is set to changegiver, the prompt will depend upon how full the change tubes are. For more information please refer to the manual supplied with the change-giver.

The coin set accepted by the coin mechanism is also displayed. This is pre-set in the controller and outlined in the section covering the programming of the coin set in the engineer’s program.

6.2 Selecting A Drink

Drink selections are made by pressing the appropriate selection button on the keypad and then utilising the keypad selection buttons and the LCD display to alter the drink strength and add milk/sugar to suit the customers personal preference. When in standby mode, all drink selection buttons will be lit indicating that the drink is available to be selected. At this time the Milk, Sugar and Start buttons are not lit.

The following example describes how to vend a Gourmet Coffee selection from a machine set to ‘Free Vend’.

1. Press selection button 6, Gourmet Coffee on the keypad. All of the other selections buttons will be extinguished, the Milk, Sugar and Start buttons will light up and the machine exits from standby mode. The LCD will display the screen as shown opposite.

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Gourmet Coffee

Note: The default strength setting for this drink selection is Normal as shown.

2. To obtain a Strong or Mild beverage it is necessary to press the current drink

selection button. Pressing once will toggle to the Strong selection. Pressing the button again will toggle to the Mild selection.

Pressing the current drink selection button again will revert to the Normal screen.

3. If milk and/or sugar is required, it is necessary to press the corresponding button on the keypad for each selection. When the Milk button is pressed the LCD changes and displays the default screen as shown opposite.

4. If Extra Milk is required the customer presses the milk button a second time. A third press will display the No Milk selection.

Pressing the milk button again will revert to the Milk selection.

5. If the customer requires sugar it is necessary to press the sugar button. The LCD changes and displays the default screen shown opposite.

6. If Extra Sugar is required the customer presses the sugar button a second time. A third press will display the No Sugar selection.

Pressing the sugar button again will revert to the Sugar selection.

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Gourmet Coffee

Gourmet Coffee Gourmet Coffee

Gourmet Coffee

Gourmet Coffee Gourmet Coffee

7. Once the required drink has been selected, press the Start button on the keypad. All lit buttons will be extinguished apart from the drink selection button which flashes indicating that the drink is being vended.

Unless the customer has placed their own cup into the dispense area, a cup will automatically be ejected from the cup drop unit into the dispense area and the drink selection will be delivered into the cup. While this operation is in progress the LCD will display the screen shown opposite.

8. After the beverage has been dispensed the LCD will display the message Thank You and the machine will beep once. The message on the display will change to read Please remove cup. The drink can then be carefully removed from the dispense area and the machine will return to standby mode.

9. Certain drink selections do not allow the strength option to be selected or milk added. For example, if the customer presses the Cappuccino selection button, all of the other selection buttons will be extinguished, the Sugar and START buttons will light up and the LCD will display the screen opposite. The customer can either press the START button to vend the drink or first press the sugar button in order to add sugar to their taste as described above.

10. Other drink choices do not allow the strength option or milk/sugar to be selected. For example, if the customer presses the Chocolate selection button, all of the other selection buttons will be extinguished, the START buttons will light up and the LCD will display the screen opposite. The customer simply presses the START button and the machine will vend the drink as described above.

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Hot Chocolate

6.3 Replacing/Updating Drink Selection Decals

Drink selection and pricing decals are mounted onto a paper backing sheet which is secured behind a transparent clip-in cover.

To update drink pricing or replace drink description decals, proceed as follows:

1. Carefully unclip the transparent decal cover from the door using the snap fit clip at the top. Remove the decal sheet from its holder as shown opposite.

2. Updating pricing: Carefully remove the previous price decals from the drink selection decals. Update the prices where necessary using new self adhesive decals (Refer to Spare Parts, Section 12, for part numbers).

3. Updating drink selections and pricing: When updating selection decals and prices it will be necessary to use a new backing sheet. These are available as spares from the manufacturer.

To order quote part no GR11157000 (US English) or GR11199000 (French).

Peel the relevant drink selection decals from their backing sheet (part no. PR10233000) and apply to the backing sheet using the printed guides as shown opposite.

Apply price decals as described above.

4. Place the decal carrier behind the transparent decal cover and refit complete assembly to the door. Ensure decal cover locating lugs are correctly located before pushing the snap fit clip into place.

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Section 7 - Technical Information

7.1 Water Services

The water supply provides water for the pressure system fitted to Genesis B2C machines. Water enters at the rear of the machine through a solenoid operated inlet valve operating at 24v DC, which opens or closes the water supply as required.

The water system fitted to Genesis machines is described in detail in Section 8 of this manual (8.2 - System Overview).

7.2 Ingredient Dispense

1. The ingredients required for making up either an instant or freshbrew drink are contained in ingredient canisters and are dispensed by means of an auger located in the base of each canister. Each auger is driven by a 24v DC motor.

2. The amount of product dispensed by each canister is controlled by the vending machine controller and may be adjusted via the Selection Timers menu in the engineers program - see page 27 for further details.

3. The required ingredients for each vend are delivered to a mixing bowl, where they are blended with hot water by a high speed whipper prior to discharge at the dispense head.

4. To ensure a free flow of ingredient powder and granules, it is essential that they are kept completely dry. This is achieved by extracting steam from the mixing system using an exhaust fan. The electrical supply for the exhaust fan is 115v AC.

Note: The fan runs continuously whilst the cabinet door switch is in the on position.

5. Coffee beans are stored in a bean container which is fitted with a sealable lid to keep the beans fresh and are dispensed into the CoEx® Brewer via a grinder located under the bean container outlet.

6. The amount of beans dispensed from the container is controlled by the vending machine controller and may be adjusted via timing constraints set in the Engineers Program - see page 28 for details.

7.3 Mixing System

1. The mixing system utilises a 24v DC 13,000 RPM motor assembly and mixes ingredient with hot water to make a drink.

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2. The mixing units are front mounted and secured by a single fixing screw. For servicing, the complete unit can be quickly and easily removed from the front of the machine.

Note: An illustration showing the parts breakdown for the Mixing System is included in Section 12 - page 115.

7.4 Moving Dispense Head

1. Genesis machines are fitted with a moving dispense head mechanism. This allows for a quicker and more direct cup drop and also helps to prevent cross contamination of drinks. The head features three separate dispense positions depending upon the drink being dispensed.

2. The mechanism is operated by a 24v DC 50 RPM motor. The motor is connected to a pinion which engages with a rack on the dispense arm. This mechanism is used to move the dispense head backwards and forwards.

3. A micro switch, fitted to the rear of the dispense head chassis detects the home position (head withdrawn/not dispensing). An optical sensor is also fitted and this works in conjunction with a decoder bracket attached to the rack to determine the position of the dispense head.

4. A molded dispense head mounted at the front of the unit connects the pipes from the various mixing systems, brewers and hot water, to separate dispense nozzles.

Note: An illustration showing the parts breakdown for the Moving Dispense Head is included in Section 12 - page 113. Dispense tube lengths are shown on page 72.

7.5 Cup Dispense Unit

1. Cups (either paper or plastic) are stored in tubes which are located above the cup dispense unit. The unit incorporates a 24v DC, 1.7 r.p.m. motor for Indexing the correct turret over the cup drop unit as required.

2. When a selection is made the Main Controller checks that the cups are not sold out, a 115v AC solenoid is energised and a cup is dispensed.

3. The cups are separated and ‘dropped’ by a cup ring. The cup ring comprises six separator cams operated by a solenoid, which is controlled by the vending machine controller.

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4. The cup level is monitored by an electronic system. An infrared LED (cup sensor transmitter) is positioned in the cup assembly above the cup ring, with an infrared detector (cup sensor receiver) mounted directly opposite.

5. The light emitted by the LED is detected when NO CUPS are present. With a stack of cups present, the beam is broken. As the cups drop below the LED, transmitted light is detected. If this is the case, the controller will index the cup tubes until a stack is located. A turret location micro-switch ensures that the cup tubes stop centrally over the cup ring.

Note: The turret motor will run until the next stack is deposited into the cup ring, which breaks the LED beam, and the cup stack micro switch returns to its normally open state. The motor will run until it either finds the next stack or all the turret tubes have been checked.

6. The cup stack index motor is protected by a time-out feature. The motor will rotate for a maximum period of 60 seconds. If at the end of this period no cups have been detected the machine will display the Out of Cups message.

Note: An illustration showing the parts breakdown for the Cup Drop Unit is included in Section 12 - page 107.

7.6 Waste Level Probes

1. The waste level probes, fitted to the underside of the machine, detect the water level in the waste tray.

2. The system consists of two springs set at different levels. When the water level is high enough that both of the springs are immersed in the water a message is displayed on the machine saying the waste tray is full and the machine is disabled.

Note: The springs are set at two different levels in order to lessen the chance that movement of water in the drip tray could accidentally disable the machine.

7.7 CoEx® Brewer

The unique CoEx® combined coffee and espresso brewer provides both freshly brewed coffee along with fresh coffee from beans through the same unit. The unit is driven by a 24v DC, 13 RPM motor, controlled by a micro switch. The switch sends logic signals to the controller during vend and initialize operations, indicating its position. Please refer to Section 8 for full details of the CoEx® brewer and its operation.

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7.8 Power Supply Unit

1. The power supply unit (PSU) provides power to the machine. It is mounted on the PSU chassis on the left hand side of the machine and can be accessed by removing the lower front panel.

2. The PSU converts 115v AC to 24v DC to run the valves, whipper motors, ingredient motors, brewers, etc. fitted to the machine. The solid state relay, mounted on the PSU chassis, uses a 24v DC switching circuit to provide 115v AC for the heater element.

3. The Input/Output (I/O) board, mounted on the PSU chassis, utilizes signals from the main controller in order to operate valves, whipper motors, the dispense head motor, ingredient motors, brewer motors, etc.

4. The PSU houses three fuses. These are as follows.

● Heater, 12 amp T (ceramic)

● 115v Auxiliary, 4 amp (glass)

● 115v PSU, 4 amp (glass)

Note: An illustration showing the parts breakdown for the PSU is included in Section 12 - page 117.

7.9 16 Amp Filter

A 16 Amp filter, mounted on the rear panel, prevents voltage spikes reaching the power supply, I/O board, controller boards and other sensitive components within the machine. It also prevents voltages generated within the machine from being emitted into the 115v supply.

7.10 Coin Mechanism Transformer

The coin mechanism transformer converts 115v AC to 24v AC for Executive protocol type coin mechanisms. The 24v AC supply is protected by an in-line 4 amp, glass fuse, which is located in the door assembly above the coin mechanism.

7.11 Coin and Card/Key Systems

The Genesis may be equipped with coin or card/key validation systems using either protocol ‘A’ or alternatively an MDB system. The coin or card/key system informs the vending machine controller of the amount of credit which has been deposited into the vending machine.

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7.12 Coin Mechanism

1. The Coin Mechanism communicates with the vending machine controller through a serial communication interface. It will validate a coin and if accepted, send a signal to the vending machine controller indicating the total amount of money which has been tendered since the last vend.

2. Once sufficient credit has been accumulated a vend will be permitted. Where possible the coin mechanism will return the appropriate amount of change to the customer.

7.13 Coin Blocker

For Genesis machines fitted with a coin mechanism, a logic ‘low’ level from the vending machine controller will disable any coin acceptance.

7.14 Card/Key System

1. The card system fitted to the machine communicates with the vending machine controller using the same principle as the coin mechanism.

2. The card system informs the vending machine controller of the amount of credit on the customer's card. If there is sufficient credit for the selected drink, the vending machine controller permits a vend and informs the card system of the amount of credit to be taken from the card. The new balance will then be rewritten onto the customer's card.

Note: For full information and programming instructions for all of these systems, please refer to the user manual supplied with the validation system.

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Section 8 - Espresso (B2C) System

Genesis B2C machines are capable of producing high quality espresso based drinks through the unique CoEx® brewer unit either independently (Espresso, Americano), or in conjunction with the soluble product (Cappuccino, Caffe Mocha etc). The machine can also vend high quality freshbrew coffee from pre-ground product.

8.1 Example Vend

When an Espresso drink is selected the following sequence occurs:-

1. The customer selects an espresso drink. Fresh beans are delivered into the grinder and the grinder is operated for a pre-determined time. Ground coffee is deposited into the CoEx® brewer.

2. The brewer moves to the vend position. The brewer motor starts running clockwise, causing the filter assembly to cover the piston chamber and the piston to move upwards, forming the ground coffee into a compressed cake as it does so.

3. When the heater reaches the correct temperature the inlet valve is opened and the 3 bar pressure relief valve closed. At the same time the pumps will start pumping water through the system and into the brewer.

4. While water is passing through the system a water flow meter will send pulses back to the main controller and the espresso selection will be delivered into the cup.

5. Once the required amount of water has been pumped through the system, the inlet valve closes and the pumps stop pumping water through the system. The brewer compresses the used coffee pellet, the pressure relief valve is opened and the espresso valve switched on.

6. The brewer motor reverses and drives the piston back up to the top of the chamber. The wiper mechanism ejects the used coffee cake into the dry waste container and the brewer piston moves back to the stand-by position.

8.2 System Overview

Note: A diagram illustrating the water system fitted to Genesis B2C machines is

included at the end of this section.

Important: The machine must be operated in conjunction with a water filter of food grade quality, capable of removing temporary hardness (scale), heavy metals (lead,

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copper, iron, cadmium), chlorine and any organic pollutants/discolouration.

1. Water Inlet Valve

A 24V dc single solenoid water inlet valve. When a drink is selected the inlet valve is opened. At the same time the pumps are operated, pumping water through the system.

2. Reducing Valve

An inline reducing valve that maintains water pressure within the system at 0.5 bar.

3. Vibration Pumps

When a drink is selected the pumps switch on at the appropriate moment until the required amount of water has been pumped through the system.

4. Flow Meter

As water flows through the system, the flow meter sends pulses back to the control board.

5. Pressure Boiler

The pressure boiler has a capacity of 11.8 fl. oz. (350 ml) and is fitted with a 1250 W heating element. Cold water is diffused as it enters the boiler through the lower coupling. Heated water exits the boiler through the top coupling. A resettable temperature cut-out is mounted externally near the top of the boiler and acts as a safety feature. A thermistor is mounted on the front of the boiler to measure water temperature.

6. Espresso Valve

Supplies heated water to the CoEx® brewer when an espresso or freshbrew drink has been selected.

7. Pressure Valve

This valve is normally open exposing the system to the 43 psi (3 bar) mechanical relief valve. It is closed during vends to allow higher pressures to be achieved within the system.

8. Relief Valve - 43 psi (3 Bar) - Mechanical

The 43 psi (3 bar) pressure valve is a mechanical safety valve. The valve allows for heat expansion while the machine is in stand-by mode.

9. Safety Valve - 174 psi (12 Bar) - Mechanical

This valve provides overall system safety. The valve will open should the pressure within the system exceed 174 psi (12 bar).

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10. Grinder Mechanism (Not Shown On Water Flow Diagram)

The grind mechanism consists of a 115V ac conical grinder with a manual adjustment. When an espresso based drink is selected the grinder will run for the required time, grinding beans and feeding the brewer at the same time. The grinder is fitted with a manual adjusting mechanism which allows the engineer to vary the size of the ground coffee in order to satisfy customers’ taste preferences.

11. CoEx® Brewer (Not Shown On Water Flow Diagram)

The brewer unit is capable of receiving between 5 and 9 grams of ground coffee. Once the coffee has been ground and dispensed into the brewer unit, the 24V dc brewer motor drives the brewer to the vend position using the current sensing as control. Once the coffee has been compressed into a round cake, water is pumped through the brewer.

When the required amount of water has passed through the brewer, the now wet coffee ‘cake’ is squeezed, removing most of the water from the ‘cake’, preventing the brewer becoming unnecessarily dirty. After the ‘cake’ has been squeezed the brewer will deposit the cake into the dry waste container and return to the stand-by position.

8.3 Genesis B2C Water Flow Diagram

Technical Manual

MILK/SUGAR

BREWER

N/O

13 1313

HOT WATER

CHOCOLATE

TOPPING

VALVE 1 VALVE 2 VALVE 4VALVE 3

PRESSURE VALVE

PUMP 1

PUMP 2

DRIPTRAY

KEY:

1. INLET VALVE

2. REDUCING VALVE

3. FLOW METER

4. PUMPS

5. PRESSURE BOILER

6. ELEMENT

7. THERMISTER

8. THERMAL CUT-OUT

9. ESPRESSO VALVE - 3 WAY

10. PRESSURE VALVE - 2 WAY

11. RELIEF VALVE - 3 BAR

12. SAFETY VALVE - 12 BAR

13. 3 WAY VALVE

NOTE:

System shown in idle state

WATE R SUPPLY

Section 9 - Dispense Tube Lengths

Tube No Diameter Length

1 0.236 in (6 mm) I.D. x 0.394 in (10 mm) O.D. 6.693 in (170 mm) 2 0.236 in (6 mm) I.D. x 0.394 in (10 mm) O.D. 6.299 in (160 mm) 3 0.236 in (6 mm) I.D. x 0.394 in (10 mm) O.D. 6.693 in (170 mm) 4 0.315 in (8 mm) I.D. x 0.512 in (13 mm) O.D. 14.173 in (360 mm)

H = Hot Water Dispense Tube

Technical Manual

French Vanilla

Hot Chocolate

Section 10 - Electrical/Electronic Diagrams

The diagrams shown on the following pages illustrate the layout of, and the connections between, the electrical and electronic components within Genesis B2C machines.

10.1 Console Board/Service Keypad

Technical Manual

BLACK/WHITE

WHITE/GREY

FREE VEND

SWITCH

BLACK/WHITE

PURPLE/GREEN

JUG KEY SWITCH

LCD

SERVICE KEYPAD

J2J3

RIBBON

CABLE

RIBBON

CABLE

CONSOLE BOARD

DRINKS SELECTION

AND PROGRAMMING

BUTTONS

PIEZO

SOUND DEVICE

MAIN CONTROLLER

BOARD LINK

RIBBON CABLE

XSTART

NOT USED

10.2 Control Board

The Control Board is the main controller for all of the machines functions. The board is located inside the door behind the monetary cover. To gain access to the board:

1. Switch off the power to the machine and open the front door. Unscrew and remove the two knurled thumbscrews securing the monetary cover.

2. Open the monetary cover. Loosen the four screws securing the control board cover and remove.

Technical Manual

J39

514

J36

324

123

J35

J10

3J34

TXD CLK

RXD

GND RST

24V+

CONSOLE DEXCONSOLE

IrDA

RS232

MONETARY DEVICE

SERIAL COMMS

POWER

BATTERY

5V+

GND

SCREEN

BLUE

RED

24V+

J9A J9B

MAIN CONTROLLER BOARD

MAIN

CONTROLLER

BOARD LINK

RIBBON CABLE

3 2 1

IR OUT-TX

IR IN-TX

THERM COM

THERM OUT

5V+

SURE VEND SENSOR

THERMISTOR

LED 2 POWER

LED 1 COMMUNICATIONS

}

10.3 Control Board Connections - 1

The diagram below illustrates the connections between the control board and the console board, SureVend™ sensor, pressure tank and thermistor.

Technical Manual

LED 2 POWER

J6J10

CONSOLE CONSOLE

IrDA

MAIN

CONTROLLER

BOARD

PRESSURE

TANK

LED 1 COMMUNICATIONS

THERMISTOR

WHITE

BLACK

BLUE

RED

BLACK

BLUE

RED

BLACK

RED

BLACK

WHITE

SUREVEND

SENSOR

MAIN

CONTROLLER

BOARD LINK

RIBBON CABLE

8J47

321

IR OUT-TX

IR IN-TX

THERM COM

THERM OUT

5V+

} SURE VEND SENSOR

} THERMISTOR

PLUG

J9A J9B

10.4 Control Board Connections - 2

The diagram below illustrates the connections between the control board and the input/output board, coin mechanism communications and the switch mode power supply.

Technical Manual

10.5 Input/Output Board

The Input/Output Board is mounted onto the power supply chassis. This is located on the PSU chassis on the left hand side of the machine and can be accessed by removing the lower front panel.

Technical Manual

J16

J14

D37

D36

D35

D33

D32

D31

D30

D29

D27

D28

J10

SSR GND

SSR 24V

24V

INPUT/OUTPUT BOARD

D10

D12

D11

D14

D15

D16

D13

D18

D24

D23

D22

D21

D19

D20

D17

D26

D25

LED’s

24V

GND

342

GND

PROBE

GND

TXD

RXD

GND

RST

CLK

J15 J17 J18 J19 J20 J21

OUTPUT

GND

5V+

OUTPUT

5V+

GND

D34

D38

D39

D40

D41

D42

CUP SPLITTER SOLENOID

GRINDER MOTOR

PUMP 1

PUMP 2

DISPENSE HEAD OPTO SENSOR

CDU CUP SENSOR

FLOW METER

SERIAL COMMS

CAROUSEL POSITION SWITCH

DISPENSE HEAD HOME SWITCH

BREWER HOME POSITION SWITCH

SWITCH MODE

POWER SUPPLY

WASTE PROBE

TURRET MOTOR

INLET VALVE

HOT WATER VALVE

PRESSURE VALVE

ESPRESSO VALVE

MOTORS

VALVES

WHIPPERS

BREWER

MOTOR

DISPENSE

HEAD MOTOR

SOLID STATE RELAY

D3 = VALVE 1 (MILK/SUGAR)

D4 = MOTOR 1 (MILK)

D6 = WHIPPER 1 (MILK/SUGAR)

D5 = MOTOR 2 (SUGAR)

D9 = WHIPPER 2 (TOPPING)

D10 = VALVE 4 (CHOCOLATE)

D8 = MOTOR 3 (TOPPING)

D7 = VALVE 3 (TOPPING)

D15 = ESPRESSO VALVE

D16 =

D18 =

D17 = PRESSURE VALVE

D13 =

D14 = MOTOR 5 (F/B COFFEE)

D12 = WHIPPER 3 (CHOCOLATE)

D11 = MOTOR 4 (CHOCOLATE)

D33 = HEATER

D34 = CDU SOLENOID D35 = BREWER ON D36 = BREWER (LEFT) D37 = BREWER (RIGHT) D38 = GRINDER D39 = PUMP 1 D40 = PUMP 2 D41 = D42 =

D32 =

D27 = DISP HEAD MOTOR FORWARD

D28 = DISP HEAD MOTOR BACK

D30 =

D29 = DISP HEAD MOTOR ON

D31 =

D23 = INLET VALVE

D24 = TURRET MOTOR

D26 =

D25 =

D21 =

D22 = VALVE 2 (HOT WATER)

D20 =

D19 =

I/O Board LED Reference

10.6 Output Circuit

Technical Manual

ESPRESSO

VALV E

DISPENSE HEAD

MOTOR

BREWER

MOTOR

PRESSURE

VALV E

VALVE 2

(HOT WATER)

J10

J14

J16

SSR GND

SSR 24V

SOLID STATE

RELAY

RED/ORANGE

ORANGE/BLACK

ORANGE/PINK

WHITE

PURPLE/BLACK

10.11 Input/Output Board Connections - 1

The diagram below illustrates the connections between the I/O board and the main controller board serial comms link and switch mode power supply.

Technical Manual

10.12 Input/Output Board Connections - 2

The diagram below illustrates the connections between the I/O board and the CDU cup sensor, dispense head opto sensor, turret position switch and dispense head home switch.

Technical Manual

WAST E

PROBE

DISPENSE HEAD

OPTO SENSOR

FLOW

METER

CDU CUP

SENSOR

INPUT/OUTPUT BOARD

BLUE/GREEN

YELLOW/GREY

10.13 Power Circuit - 115V System

Technical Manual

SSR

RED/ORANGE BROWN(3)

PURPLE/BLACK BROWN(4)

(MANUAL RESET)

PRESSURE BOILER

1.25KW HEATER

MAINS PLUG

BROWN L

GREEN/YELLOW

BLUE

DOOR SWITCH

OFF/ON

SWITCH MODE POWER SUPPLY

TB1

TB2

PINK/WHITE

FUSE PSU (4A)

SYSTEM FUSE (4A)

UK OPTION

TRANSFORMER

RED/BLUE

(SELF

TEMP CUT OUT

CDU SPLITTER

SOLENOID

I/O BOARD

PURPLE/ORANGE

BROWN(4)

BLUE

FUSE HEATER (12A)

RED/PINK

RED/BLACK

WHITE/RED

WHITE/BLACK

BLUE

BROWN

+24V

MAINS

FILTER

115V L

115V N

5123

151413

GREY/ORANGE

GREY/BLUE

POWER

RESETTING)

THERMAL CUT OUT

213

J15 J17

J18

212

J19

GRINDER

MOTOR

PUMP 1

PUMP 2

BLUE/WHITE

BLUE/PURPLE

BLUE/BROWN

FUSE COIN MECH (4A)

RED/BLUE

BLUE

BROWN

BLUE

EXTRACT

FAN

MOLEX CONNECTION

TO COIN MECHANISM CONNECTORS

10.14 Heater Circuit

The water temperature in the pressure tank is controlled by a thermistor probe. The thermistor has a variable resistance; when cold it has a high resistance and when hot it has a low resistance.

1. The thermistor probe sits directly in the water and continuously senses the water temperature. The resistance of the thermistor is interpreted by the controller as a temperature reading.

Note: The resistance of the thermistor when at ambient (room) temperature should measure about 3000 ohms, when hot (205°F/96°C) it should measure approximately 220 ohms.

2. If the water needs to be heated, a signal from the controller is sent down the Comms. link to the I/O board (heater on signal). The I/O board then switches a 24 volt negative output to the solid state relay. The solid state relay then switches a 115V supply to the heater element. The element then starts to heat up the water.

Note: Heating element fitted in the pressure tank is rated at 1250W.

Technical Manual

PRESSURE BOILER

MAIN CONTROLLER

BOARD

SOLID STATE

RELAY

1.25kW HEATER

3. This process continues until the water has reached the temperature which has been set in the temperature configuration program.

4. Whenever a drink is selected the water is heated in the pressure tank throughout the vend.

Technical Manual

Section 11 - Diagnostics and Simple Maintenance

11.1 Diagnostics

The following pages list the error messages that may be displayed, diagnostics messages accessed via the engineers program and fault descriptions.

Crane Merchandising Systems Parts and Support Phone Numbers:

Parts: 1-800-621-7278

Service: 1-800-628-8363

Technical Manual

Error Diagnostics Fault Message Screen Text Description

Sorry Out of Service Head not homed Dispense head has not returned to Head Not Homed home position in expected time

Sorry Out of Service Head not extended Dispense head has not fully Head Not Extended extended in the expected time

Sorry Out of Service Waste tray full Waste tray full Waste Tray Full

Temporarily Init failed restart Machine failed on initialization Out of Service

Sorry Out of Service No I/O comm Comms error detected between No I/O Comm mpu and I/O board

Initializing - CoEx® brewer not situated

correctly in the machine

Temporarily All selections All drink selections have been disabled Out Of Service disabled

Sorry Out of Service Rinsing Automatic or manual rinse Rinsing cycle in progress

- Rinsing A rinsing cycle was interrupted and not completed

Out Of Cups Cup turret/no cups/ Unable to find cup stack. Please Insert Mug no cups Cup turret has timed-out on initialization

Sorry Out of Service No cups and mug Machine is out of cups and No Cups sensor failure mug sensor is faulty

Out Of Cups No cups/no cups No cups are available but the mug Please Insert Mug sensor is working

Out Of Cups No cup delivered ring 1 Non fatal error detected with Please Insert Mug SV on SureVend cup mechanism

Please Remove Cup Mug sensor error/ An error has occurred with the SureVend

please remove cup sensor during a vend

Sorry Out of Service SureVend error and No cups remaining and fault Mug Sensor Error must SureVend with mug sensor

Technical Manual

Error Diagnostics Fault Message Screen Text Description

Please Remove Cup Mug sensor error Cup not removed from dispense

area after vend completed

or faulty mug sensor

Sorry Out of Service No cup delivered ring 1 Problem with CDU (cup jam) Please Insert Mug SureVend on/SureVend No more cups being dispensed

error and must SureVend

Sorry Out of Service Low water Low water level in heater tank Low Water

Sorry Out of Service Water tank Water in the heater tank is below the Water Tank Heating heating minimum vend temperature

Sorry Out of Service Fill timeout/ low water Machine has been filling for 2 minutes and Fill Timeout not reached optimum level

Sorry Out of Service Invalid temp 1. Comms error between I/O & MPU Invalid Temp 2. Machine has exceeded optimum

boiler temp

3. Temperature probe fault

Sorry Out of Service Brewer jam Brewer has not moved from its home Brewer Jam position and may be jammed

Sorry Out of Service Brewer not homed Brewer has not returned to its home Brewer Not Homed position and may be jammed

Sorry Out of Service Coin mech Communication error detected between No Monetary Device comm monetary device and machine

Sorry Out of Service No monetary Machine is configured for an incorrect No Monetary Device device-fatal/No monetary device, or the device

monetary device is not responding

Temporarily Coin mech ROM MDB coin mech ROM checksum Out Of Service test failed (fatal error)

Temporarily Coin mech accept MDB coin mech is Out Of Service unplugged unplugged or faulty

Temporarily Coin mech accept Coin jam detected in coin acceptor Out Of Service jam

Temporarily Coin mech Coin jam detected in coin tube Out Of Service payout jam

Temporarily Coin mech Coin tube sensor fault detected Out Of Service tube sensor

Temporarily Coin mech all No useable coin tubes. Machine Out Of Service tubes err unable to pay out

Temporarily Coin mech Problem with coin tube. Tube indicates Out Of Service tube err full, but coin count is zero

Temporarily Card reader comm Fatal error. Cannot communicate Out Of Service with the card reader

11.2 Adjusting The Cup Drop Mechanism

When changing the type or size of cup vended from the machine, it may also be necessary to adjust the cup drop mechanism to accommodate the new cups. Proceed as follows:

1. Open the door and swing the cup turret assembly out of the machine. Carefully lift and remove the four transparent cup sleeves from the cup drop unit. Discard any cups that may be left over.

2. Place a minimum of 4 new cups into the cup ring. Observe the clearance as shown in the illustration below.

Technical Manual

Error Diagnostics Fault Message Screen Text Description

Temporarily Single card reader Transient error with card reader, but card Out Of Service error reader in service. Unable to communicate

with the card reader

Temporarily Card reader reports Repeatable error with card reader, but Out Of Service a comm error card reader in service. Unable to

communicate with card reader

Temporarily Card reader error Problem with card reader. Out Of Service Manufacturing error detected

Temporarily Card reader failed Card reader is out of service Out Of Service OOS err

Temporarily Card reader reports Comm error with card reader. Out Of Service comm error & is OOS Out of service

Temporarily Card jammed in Card jam Out Of Service card reader

Temporarily Card reader failure Problem with card reader. Out Of Service Manufacturing error detected

Temporarily Card reader Card reader needs servicing Out Of Service requests servicing

An Error Has - Low water during a CoEx® occurred brewer clean

Sorry Out Of Service No Water No Water Available No Water Available Available

Note: Clearance indicated in Correct Adjustment diagram should be no more than half the diameter of the cup lip (maximum) but just enough to allow for smooth cup ejection.

3. If necessary adjust the cup ring to obtain the clearance as shown. Loosen the adjustment arm screw (a) and move the adjustment arm (b) until the correct clearance is achieved. Hold adjustment arm in place and retighten the adjustment screw.

Note: Move the arm clockwise if adjusting for larger diameter cups and anti-clockwise for smaller cups.

4. Switch on the power to the machine using the door switch safety key. Using the service keypad located in the rear of the door, press the cup test switch (7) and check that a cup is ejected correctly. Repeat this test several times to confirm that the mechanism is functioning correctly.

5. Refit the transparent cup sleeves to the cup drop mechanism ensuring that the flat on the turret motor lines up with the flat in the turret molding. Fill the cup sleeves with cups. DO NOT touch cups with your hands. Allow the cups to drop into the cup sleeves directly from the packaging.

6. Rotate the cup turret assembly back into its operating position, ensuring that the unit ‘locks’ into place. Remove the safety key and close the door.

11.2 B2C System Drain Down

Should it become necessary for the engineer to work on the B2C water system or the machine requires draining prior to shipping, it is very important that the following sequence is followed to ensure safe working as well as correct system fill and heating when the machine is powered up.

1. Open the door and insert the door switch safety key. Ensure the waste tray is fitted correctly and empty. Using the service keypad located in the rear of the door, press the ‘Machine Cool Down’ switch (10). The LCD will display the message shown opposite while approximately 13.5 fl. oz. (400ml) of cold water is flushed through the system and out to the waste tray.

Technical Manual

Machine cooling

IMPORTANT: Pressing switch 10 also informs the machine software that the B2C system has been drained ensuring that the B2C system will automatically fill before heating on power up. This is very important and must not be overlooked.

2. Once the B2C system has been cooled the LCD will display the message ‘Machine cooled’ and water will stop pumping through the system. Remove the waste tray and empty the contents before re-fitting to the machine.

3. Remove the safety key from the door switch to turn off the power to the machine.

4. Close the fresh beans outlet slide and remove the fresh beans container. Rotate ingredient canister outlets to upright position and remove the canisters. DO NOT place them on the floor.

5. Loosen the 4 screws securing the top cover and remove. Remove the brewer waste bucket from the machine. Loosen the 4 screws securing the lower cover.

6. Remove the lower cover from the machine to expose the boiler blanking plug (1). Hold the collar and remove the plug. Attach a length of silicone tube to the outlet to act as a drain. Place the trailing end into an empty bucket.

7. Remove the air intake blanking plug (2) located in the top LH corner of the machine. All water will be ejected from the system via the boiler drain into the bucket allowing the engineer to safely work on system components.

To refill the system, proceed as follows:

1. Remove the drain tube from the boiler drain and replace the blanking plug. Refit the air intake blanking plug. Refit both the top and lower covers to the machine. Ensure all fixing screws are re-tightened.

2. Refit the fresh coffee beans container into the machine and open the outlet slide. Refit ingredient canisters into the machine, rotating outlets to their correct operating position. Refit the brewer waste bucket into the machine.

Technical Manual

3. Insert the door switch safety key. The machine will initialise, priming the system with 13.5 fl. oz. (400ml) of water before returning to standby. Hold a suitable container under the dispense head during machine power up. Once in standby mode remove the safety key and close the door.

11.3CoEx® Brewer/Bean Grinder Maintenance

Genesis machines are fitted with the unique CoEx® brewer unit which produces both fresh coffee and espresso based drinks from ground beans and freshbrew pre-ground coffee from the same unit. Routine cleaning and maintenance instructions for this unit can be found in the Genesis Operators Manual - Part No. PR10959000.

1. CoEx® Brewer/Grinder Blades - 50,000 Vend Service

Crane Merchandising Systems recommends that the brewer unit and bean grinder is serviced by an authorized engineer after every 50,000 vends.

A CoEx® service kit (part no. PH10820000, shown opposite) is available from the manufacturer and contains all of the components required to ensure the machine continues to give trouble-free service.

The service kit contains the following components (with part nos.):

1. Lower piston and cylinder assembly - Pt. No. ME10592000

2. Filter head assembly - Pt. No. ME10284000

3. Grinder blades - Pt. No. ME07308000

4. ‘O’ ring - water inlet (not shown) - Pt. No. ME10595000

To carry out the 50,000 vend service, proceed as follows:

1. Disconnect the machine from the electrical power. Open the front door of the machine.

2. Remove the coffee dispense pipe from the brewer outlet. Holding the unit as shown in the photograph, lift the green lever (a) and carefully pull the brewer unit out of the machine.

Technical Manual

3. Carefully unclip the wiper arm from the brewer unit and place to one side.

Remove the filter assembly from the brewer. Holding the filter assembly as shown, turn the green locking ring counter-clockwise to its open position, indicated by the two arrows.

Carefully remove the old filter unit down and out of the CoEx® brewer unit. Discard the used filter unit.

4. Using a 3mm allen key, remove the bolt securing the brewer drive coupling to the input shaft. Pull the coupling off of the shaft and place to one side.

Ensure that the captive lock nut is retained in the drive coupling moulding.

5. Working from the front of the brewer, unscrew and remove the three retaining screws which secure the brewer unit together.

Carefully ease both the front and rear brewer panels away from the central piston chamber/swing arms assembly.

6. Holding the unit as shown in the photograph, rotate the lower piston and cylinder assembly clockwise and then remove it up and out of the swing arms/filter holder assembly.

Discard the used lower piston and cylinder assembly.

Clean all of the dismantled brewer components thoroughly to remove all traces of waste coffee product.

Technical Manual

7. Take the new lower piston and cylinder assembly from the service kit.

Before assembling the unit to the swing arms/filter holder assembly, ensure that the lower piston (a) is at the top of its stroke as shown in the photograph.

8. Ensure that the piston drive cam (b) is positioned as shown.

If necessary, push the piston drive cam counterclockwise until it reaches its stop position.

9. Holding the lower piston and cylinder assembly as shown, guide the assembly into the swing arms/filter holder assembly.

10. Check and ensure that the lower piston guide block (c) locates with the piston drive cam (d) as shown in the photograph.

Technical Manual

11. Ensure that the plastic washer (a) is fitted correctly over the input shaft (long side) as shown.

Re-assemble the front and rear brewer panels to the central piston chamber/swing arms assembly using the three retaining screws/locknuts.

Check and ensure that the brewer release lever mechanism operates correctly.

12. Re-fit the brewer drive coupling to the input shaft ensuring that the raised ‘pip’ (b) lines up with its locating dimple (c) on the input shaft.

Ensure that the captive lock nut is retained in the plastic drive coupling moulding. Using a 3mm allen key, refit the bolt to secure the brewer drive coupling to the input shaft.

13. Take the new filter head assembly from the service kit.

Holding the new filter assembly as shown, turn the green locking ring counter-clockwise to its open position, indicated by the two arrows.

Place the filter unit up into the filter holder and turn the green locking ring clockwise to lock it into place.

14. Re-assemble the wiper arm (d) to the filter holder assembly

Ensure that the wiper arm is located under the coffee outlet pipes as shown (e).

Technical Manual

15. Moving to the machine, remove the ‘O’ ring (a) from the water inlet pipe and discard. Fit the ‘O’ ring included in the service kit onto the inlet pipe. Ensure that the new ‘O’ ring is seated correctly.

Refit the CoEx® brewer unit into the machine. Slide the unit into place until it ‘clicks’ into position. Refit the coffee dispense pipe to the brewer outlet.

16. Replacing The Grinder Blades. Push in the bean canister shut-off to close the fresh

beans outlet. Carefully remove the fresh beans canister from the machine and place it to one side.

Pull up and remove the grinder adjusting wheel assembly (b) from the rear of the grinder body.

Unscrew the grinder body (c) anti-clockwise and remove it from the blade housing.

Note: Grinder mechanism removed from the machine for clarity

17. Unscrew and remove the nut, star washer and agitator (d) from the drive shaft.

Note: Nut is fitted with a left hand thread. Remove the grinder blade block (e) and discard.

Replace with the new grinder blade block included with the service kit.

Refit the agitator, star washer and nut. Ensure that the nut is tightened securely.

18. Take the new grinder body complete with inner grinder ring from the service kit. Screw the grinder body clockwise into the blade housing until it stops.

Re-set the grinder blades. An approximate starting position is achieved by turning the grinder body back one full turn anti-clockwise.

Re-assemble the grinder adjuster wheel assembly to the grinder unit.

19. Refit the fresh beans container to the machine. Pull the bean canister shut-off to its fully extended position.

Technical Manual

20. Turn on the electricity supply to the machine.

Important! Before returning the machine to service, the engineer must carry out the Grinder Calibration routine described on pages 33 - 34 to ensure correct operation of the grinder with the type of beans used in the machine.

Use the grinder adjuster wheel to fine tune the blade settings in order to obtain the desired grind quality.

Technical Manual

Section 12 - Spare Parts

The following section details the spare parts that are available for the Genesis. Use of these components when servicing or repairing the machine will significantly increase the working life of the machine.

Crane Merchandising Systems Parts and Support

Phone Numbers:

Parts: 1-800-621-7278

Service: 1-800-628-8363

Technical Manual

Exterior View

Technical Manual

Exterior View

Ref No. Part No. Item Description

1 PL10005250 Coin Reject Button 2 (a) PL10003250 Coin Insert Molding

(b) PL10004250 Blank Molding - Free Vend 3 PR10224000 Genesis Name Plate 4 (a) MT10437000 Side Panel - L.H.

(b) MT10438000 Side Panel - R.H. 5 Console Assembly - See Page 101 6 (a) MT10168250 Coin Return Plate

(b) MT10178250 Blank Plate - Free Vend 7 MT10169250 Coin Return Flap 8 PL10007250 Coin Return Molding 9 PL10014000 Waste Tray Grill 10 PL10008000 Waste Tray 11 PL10010000 Graphic Panel Cover - Transparent 12 (a) GR10242000 Graphic Panel - B2C

(b) GR11158000 Graphic Panel - B2C, French/Canada 13 PL10001319 Door Molding 14 PR11138000 Hot Beverage Label 15 Bean Container - See Page 125

Technical Manual

Door Interior

Technical Manual

Genesis Espresso B2C Technical Manual

Specifications and Main Features

Frequently Asked Questions

User Manual