Genesis Instant, Freshbrew, B2C, B2C/Teapot Operator's Manual
Part No. PR10350001 Issue F 01/08
OOppeerraattoorrss MMaannuuaall
OOppeerraattoorrss MMaannuuaall
CCoovveerrss IInnssttaanntt,, FFrreesshhbbrreeww
&& EEsspprreessssoo ((BB22CC)) MMaacchhiinneess
The following symbol is used throughout this Operators Manual:
Safety First! Take care, risk of personal injury.
Crane Merchandising Systems (CMS) accepts no responsibility for damage caused to the equipment
through misinterpretation or misuse of the information contained in this manual.
©
Copyright 2008 Crane Merchandising Systems
i
Operators Manual
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Important Safeguards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Section 1 - Machine Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
1.1 Specifications Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
1.2 Canister Capacities (Approximate) . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
1.3 Water Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
1.4 External Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
1.5 Internal Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
1.6 Drinks Choice - Instant Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
1.7 Drinks Choice - Freshbrew Models . . . . . . . . . . . . . . . . . . . . . . . . . . .5
1.8 Drinks Choice - B2C Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
1.9 Drinks Choice (B2C & Teapot Machines) . . . . . . . . . . . . . . . . . . . . . .7
Section 2 - Installation Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
2.1 Locating the Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
2.2 Connecting the Water Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
2.3 Connecting the Electricity Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
2.4 Commissioning Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
2.5 Warranty card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Section 3 - How to Vend A Drink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
3.1 Selecting A Drink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
3.2 Replacing/Updating Drink Selection Decals . . . . . . . . . . . . . . . . . . . .17
Section 4 - Daily Cleaning and Re-filling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
4.1 Bactericidal Cleaner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
4.2 De-Staining Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
4.3 Liquid Destainer - Brewer Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
4.4 Cleaning Tablets - CoEx® Brewer Units (B2C Models) . . . . . . . . . .19
4.5 Cleaning & Filling Procedure - All Machines . . . . . . . . . . . . . . . . . . . .19
4.6 Paperless Brewer Unit - Cleaning Procedure . . . . . . . . . . . . . . . . . . .24
4.7 CoEx® B2C Brewer Unit - Daily Cleaning Procedure . . . . . . . . . . .26
4.8 Tea Pot Brewer Cleaning Procedure . . . . . . . . . . . . . . . . . . . . . . . . .28
Section 5 - Service Keypad Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
5.1 Button 1 - Program Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
5.2 Button 2 - Brewer Open (Freshbrew Models) . . . . . . . . . . . . . . . . . .30
5.3 Button 3 - Rinse/Flush . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
5.4 Button 4 - Brewer Clean (Freshbrew Models) . . . . . . . . . . . . . . . . .31
5.5 Button 5 - View Counters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
5.6 Button 6 - Test Vend . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
5.7 Button 7 - Cup Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
5.8 Button 8 - Park Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
5.9 Button 9 - Fill Tank (B2C Machines) . . . . . . . . . . . . . . . . . . . . . . . . .32
5.10 Button 10 - Boiler Cool Down (B2C Machines) . . . . . . . . . . . . . . . .33
Contents
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Operators Manual
5.11 Button 11 - CoEx® Tablet Clean (B2C Machines) . . . . . . . . . . . . . .33
5.12 Button 12 - CoEx® Waste Counter Reset (B2C Machines) . . . . . . .33
5.13 Button 14 - Clear SureVend Error . . . . . . . . . . . . . . . . . . . . . . . . . . .33
5.14 Button 15 - Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Section 6 - Programming Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
6.1 Drink Selection Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
6.2 Menu Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
6.3 Accessing the Programming Mode . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Section 7 - Operators Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
7.1 Data Recall Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
7.2 Diagnostic Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
7.3 Price Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
7.4 Product Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
7.5 Coins In/Out Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
7.6 System Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
7.7 Security Codes Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
7.8 Timed Events Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Section 8 - Dispense Pipe Lengths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
8.1 Instant - Option 1 Machines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
8.2 Instant - Option 2 Machines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
8.3 Freshbrew Machines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
8.4 B2C Machines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
8.5 B2C & Teapot Machines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Section 9 - Recommended Spare Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
9.1 Hygiene Kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
9.2 Waste Tray and Cup Catcher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Section 10 - Error Messages and Simple Problem Solving . . . . . . . . . . . . . . . . .67
10.1 Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
10.1 Error Messages (Cont’d) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
10.2 Simple Problem Solving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
10.2 Simple Problem Solving (Cont’d) . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
10.3 Machine Leaking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Section 11 - Decommisioning The Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
1
Operators Manual
Introduction
This manual provides a guide to the installation, daily operation, basic cleaning and
maintenance tasks for the Genesis range of table top beverage vending machines
and indicates when the operator should call a qualified service engineer for
assistance. It is recommended that this equipment is serviced by a trained Service
Technician.
It is the policy of Crane Merchandising Systems to continue developing its range of
beverage equipment. The information presented within this document is for
information only and may be changed without prior notice.
Important Safeguards
When using the machine, always have this manual available for quick and easy
reference and always follow these basic safety precautions:
1. Read all instructions before using the machine and ensure that anyone who
will be involved with the cleaning or refilling of the machine also reads the
instructions.
2. The machine should be situated on a strong horizontal surface suitable of
supporting 70kg minimum, at a convenient height and in a position where
it is not likely to be knocked off.
3. The mains lead should never trail from the machine and should always be
kept away from hot surfaces and sharp edges.
4. Do not operate the machine if any part is damaged, e.g. mains lead, until it
has been checked by a qualified Service Technician.
5. Allow the machine to cool before handling or moving.
6. Never immerse the machine in water, or any other liquid and never clean
it with a water jet.
7. If the machine should accidentally freeze up, call a Service Technician to
check it before switching on.
8. Ensure that you are conversant with the most recent Health and Safety at
Work and Electricity at Work Regulations.
ALWAYS DISCONNECT THE MACHINE FROM THE MAINS
ELECTRICITY SUPPLY BEFORE CLEANING AND SERVICING.
This machine is for indoor use only and because it is a beverage machine, should be
sited in a clean, hygienic area.
Section 1 - Machine Specifications
1.1 Specifications Table
* Height includes visible bean container.
All weights and dimensions are approximate and are for guidance only.
1.2 Canister Capacities (Approximate)
1.3 Water Filter
Genesis machines fitted with a paperless freshbrew brewer or CoEx® espresso
brewer must be connected to the water supply via a scale inhibiting water filter.
CMS recommend and supply the Brita AquaQuell Compact water filter.
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Operators Manual
Instant & Freshbrew B2C B2C/Teapot
Height 750 mm 860 mm* 860 mm*
Depth 590 mm 590 mm 590 mm
Width 540 mm 540 mm 540 mm
Weight 70 kg 70 kg 70 kg
Cup Capacity 220 220 220
Number of Canisters 7 - Instant / 6 - Freshbrew 5 + bean container 6 + bean container
Electrical Requirements
(i) Voltage
(ii) Current
(iii) Frequency
220 - 240V ac
13 Amp fused
50Hz
Water Services
(i) Pressure
(ii) Stopcock
200 Kpa (2 Bar) - 600 Kpa (6 Bar)
15 mm BSP from rising main
Ingredients Machines
Instant
Freshbrew B2C B2C/Teapot
Coffee Beans
1.8 kg - 240 cups
Freshbrew Coffee
0.55 kg - 130 cups
Freshbrew Coffee
1.8 kg - 240 cups
Freshbrew Tea
0.73 kg - 200 cups 0.82 kg - 248 cups
Instant Coffee 0.67 kg - 420 cups
Instant Tea 0.365 kg - 830 cups
Chocolate 2.25 kg - 130 cups
1.34 kg - 67 cups
Milk/Topping 1.4 kg - 180 cups
1.16 kg - 145 cups
Soup 2.25 kg - 270 cups
Sugar 2.8 kg - 1075 cups
1.51 kg - 581 cups
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Operators Manual
1.4 External Features
Key:
2
1
3
4
6
10
9
8
7
5
1. Coin Entry
2. Coin Reject Button
3. LCD Display
4. Drink Selection Keypad
5. Selection Decals
6. Coin Return
7. Foot
8. Door Lock
9. Graphic Panel
10. Door
1.5 Internal Features
N.B. Photograph shows Genesis double freshbrew machine
Key:
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Operators Manual
12
3
4
5
6
7
8
9
10
11
13
14
12
1. Instant Ingredient Canister
2. Freshbrew Tea Canister
3. Main Loom
4. Freshbrew Coffee Canister
5. Paperless Dual Brewer
6. Brewer Waste Bucket
7. Waste Tray
8. Waste Tray Grille
9. Moving Dispense Head
10. Door Switch
11. Mixing System
12. Cup Drop Unit
13. Canister Outlet
14. Cup Turret
1.6 Drinks Choice - Instant Models
Ingredients:
Option 1 - 7 Canisters
1. Milk
2. Sugar
3. Cappuccino Topping
4. Chocolate
5. Instant Tea
6. Instant Coffee
7. Instant Decaf. Coffee
Option 2 - 7 Canisters
1. Milk
2. Sugar
3. Cappuccino Topping
4. Chocolate
5. Instant Tea
6. Instant Coffee
7. Soup
Genesis - Instant Option 1
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Operators Manual
Drink Selections Option 1
7 Canisters
Option 2
7 Canisters
Instant Coffee
● ●
Instant Coffee Decaf
●
Instant Tea
● ●
Chocolate
● ●
Cappuccino
● ●
Caffe Mocha
● ●
Caffe Latte
● ●
Chocomilk
● ●
Hot Milk Flavour
● ●
Espresso
● ●
Soup
●
Hot Water
● ●
1.7 Drinks Choice - Freshbrew Models
Ingredients:
Option 1 - 6 Canisters
1. Milk
2. Sugar
3. Cappuccino Topping
4. Chocolate
5. Freshbrew Tea
6. Freshbrew Coffee
Option 2 - 6 Canisters
1. Milk
2. Sugar
3. Instant/Decaf. Coffee
4. Chocolate
5. Freshbrew Tea
6. Freshbrew Coffee
Option 1: All speciality drinks made with freshbrew coffee. Cappuccino made with
cappuccino topping.
Option 2: Cappuccino made with coffee, milk and chocolate.
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Operators Manual
Drink Selections Option 1
6 Canisters
Option 2
6 Canisters
Freshbrew Coffee
● ●
Instant/Decaf.Coffee
●
Freshbrew Tea
● ●
Chocolate
● ●
Cappuccino
● ●
Caffe Mocha
● ●
Caffe Latte
● ●
Chocomilk
● ●
Hot Milk Flavour
●
Espresso
● ●
Hot Water
● ●
1.8 Drinks Choice - B2C Models
Ingredients:
6 Canisters
1. Milk
2. Sugar
3. Cappuccino Topping
4. Chocolate
5. Freshbrew Coffee
6. Coffee Beans
B2C: All speciality drinks made with freshly ground coffee beans and cappuccino
topping.
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Operators Manual
Drink Selections B2C
6 Canisters
Fresh Ground Coffee
●
Freshbrew Coffee
●
Chocolate
●
Cappuccino
●
Caffe Mocha
●
Caffe Latte
●
Espresso
●
Double Espresso
●
Americano
●
Chocomilk
●
Hot Water
●
1.9 Drinks Choice (B2C & Teapot Machines)
Ingredients:
7 Canisters
1. Milk
2. Sugar
3. Cappuccino Topping
4. Chocolate
5. Freshbrew Tea
6. Freshbrew Coffee
7. Coffee Beans
B2C: All speciality drinks made with freshly ground coffee beans and cappuccino
topping.
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Operators Manual
Drink Selections B2C & Teapot
7 Canisters
Fresh Ground Coffee
●
Freshbrew Coffee
●
Freshbrew Tea
●
Chocolate
●
Cappuccino
●
Caffe Mocha
●
Caffe Latte
●
Espresso
●
Double Espresso
●
Americano
●
Chocomilk
●
Hot Water
●
Section 2 - Installation Procedure
Important! It is essential that personnel responsible for installing,
commissioning and servicing the machine understand the following:
1. The installation and commissioning of the machine should only be carried
out by trained and authorised service engineers.
2. All water and electrical services must be correctly and safely connected.
3. All covers should be replaced correctly and securely and the machine left
in a safe condition.
2.1 Locating the Machine
1. The machine is suitable for indoor use only, sited in an area with a
recommended ambient temperature not below 10º C and not exceeding
30º C. The machine should be located near the appropriate water and
electrical services as detailed in the specification table.
2. Prior to moving the machine to its location, ensure that there is sufficient
access space available via passageways, stairs, lifts, etc and that the
table/counter where the machine is to be located is strong enough to
safely support its weight. (Refer to Specifications Table).
3. To ensure adequate ventilation, 100 - 150 mm (4 - 6 inches) clearance
must be allowed between the back of the cabinet and the wall.
4. Open the cabinet door using the key provided. Remove all transit packing
and the installation kit from the machine. Check for visual signs of damage
which may have occurred during transit. If the machine is damaged or any
parts are missing, you must contact the supplier immediately.
5. Referring to the diagram opposite, fit the four
feet (1) to the machine. Ensure that the spacer
(2) is fitted between the washers (3) as shown.
Using a 12 mm spanner, adjust the feet until the
machine is levelled in both front to back and
side to side planes. Ensure that the door opens
and closes easily.
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Operators Manual
1
3
2
2.2 Connecting the Water Supply
1. The machine should be situated within 1 metre of a drinking water supply
from a rising main, terminating with a W.R.C. approved 15mm
compression stop-tap.
2. The water supply should comply with both the Statutory Instrument
No.1147 - “Water, England and Wales” and The Water Supply (Water
Quality) Regulations 1989. Water pressure at the stop-tap must be within
the limits 2 - 6 Bar (200 Kpa - 600 Kpa).
3. Connect the flexi-hose supplied with the machine to the stopcock ensuring
that the seal supplied is fitted correctly. Flush the system (several gallons)
before connecting the machine.
4. Connect the hose to the inlet valve located on the rear of the machine. Ensure
that the seal is correctly fitted. Ensure that all water supply fittings are tight.
5. Freshbrew & B2C Machines: Genesis machines fitted with a paperless
freshbrew brewer or CoEx® brewer must be connected to the water
supply via a water filter. This filter must be of food grade quality and able
to remove temporary hardness (scale), heavy metals (lead, copper, iron,
cadmium), chlorine and any organic pollutant's/discolouration. Crane
Merchandising Systems recommend and supply the Brita AquaQuell
Compact water filter.
Note! If the machine is connected to the
water supply and used without a water filter as
specified above, the warranty will be void.
6. Turn on the water supply at the stop tap and
check for leaks. Prime the water filter (where fitted) following the instructions
supplied by the filter manufacturer.
2.3 Connecting the Electricity Supply
Safety First! The machine must be earthed. On no account should it be
earthed
only
to the water supply pipe.
The machine must be connected to a 230 Volt 50Hz 13 amp fused switched socket
outlet, installed to the latest edition of the IEE regulations, using a 3 pin BS approved
13 amp fused plug.
Important: If the mains lead becomes damaged in any way it must be replaced by a
special lead available from the manufacturer.
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Operators Manual
2.4 Commissioning Procedure
The following procedure must be carried out by a trained installation engineer
before the machine can be used for the first time.
1. Ensure that the electrical and water services to the machine are connected
correctly and turned on. Ensure that the waste tray is fitted correctly to
the machine. Open the front door of the machine and swing the cup turret
assembly out of the machine.
2. All Models: Rotate soluble ingredient canister outlets to upright position
and remove the canisters - DO NOT place ingredient canisters on the
floor. Remove the canister lids.
Fill the canisters with the correct ingredients, re-fit the lids and re-fit
canisters into machine ensuring that they are returned to their correct
positions. Rotate the canister outlets to their correct operating positions.
Freshbrew Models: Fill freshbrew ingredient canisters with freshbrew
tea and coffee ingredient and refit to machine.
B2C Models: Release the clips securing the
bean container cover as shown in the
photograph. Carefully lift the cover from the
container. DO NOT place the cover on the
floor.
Fill the container with fresh coffee beans. The
container has a capacity of approximately 1.8
kgs. Refit the cover ensuring that the clips are
located correctly.
N.B. To maintain optimum drink quality, Crane Merchandising Systems
recommend that the bean container is replenished on a daily basis.
3. Load the cup turret. Fill the tubes with the
correct size cups for the type of cup catcher
fitted to the machine. Allow the cups to drop
into the tubes directly from the packaging. DO
NOT TOUCH THE CUPS WITH YOUR
HANDS.
Important: Do not fill the tube directly above
the cup dispense position. Allow the cup turret
motor to rotate a full tube to the cup dispense
position. Rotating the cup turret by hand will damage the mechanism.
Note: If paper cups are being loaded, each pack of cups must first be
inspected for damage to the cup rims. Damaged cups must not be used.
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Operators Manual
4. Swing the cup turret assembly back to its operating position. Ensure that
the unit is held securely by the magnetic catch.
5. Insert the safety key (a) supplied with the
machine into the door switch as shown. The
machine is now
oon
n
. The water inlet valve will
open and the heater tank (instant & freshbrew
machines) will start to fill. The cup turret
mechanism will index the first available full cup
stack to the dispense position and drop the cup
stack into the cup drop mechanism. Fill the
remaining empty cup stack with cups.
6. While the machine is powering up, the
LCD will display the message as shown
opposite., indicating that the water in the
boiler is being heated.
7 Instant & Freshbrew Models: As the water heats, ensure that no water
overflows from the heater tank overflow pipe into the waste tray. Check
the system for leaks.
8. B2C Machines: On the initial setup the
message opposite is displayed on the LCD
screen. It indicates that the CoEx®
brewer has not been setup, only an
installation engineer can setup the CoEx®
brewer. If the CoEx® brewer has been
setup this message disappears after ten seconds.
As the machine initialises a small amount of water is pumped through the
system and is discharged into the waste tray. When the machine enters
standby mode remove the tray and empty the contents. Refit the waste
tray to the machine.
. Before using the B2C machine for the first time it is necessary to purge
the water system to ensure any water left in the system during transport
is dispensed. Press button 9 on the Service Keypad fitted inside the door
(see page 33). The machine will pump approximately 400ml of water
through the system which will be heated to operating temperature. Ensure
that a suitable container is placed under the dispense head. Remove the
container and empty the contents before proceeding.
Important: Should the machine fail to fill correctly or leak, turn off the
stopcock and the power to the machine before investigating the fault.
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Operators Manual
CoEx Setup
Required
®
a
9. Check the LCD display on the front of the machine to ensure that the
water has heated to the correct temperature and that the machine is in
standby mode. A machine set to free vend mode will alternate the
messages:
N.B. Messages displayed in standby mode will change depending upon the
monetary device fitted and set up during programming.
10. Ensure that the cup drop mechanism operates correctly. Press the Cup
Test button (7), located in the Service Keypad on the rear of the door
(see page 32) and ensure that a cup is ejected cleanly from the cup drop
unit.
11. Ensure that the dispense head mechanism operates correctly. Press the
Park Head button (8), located in the Service Keypad on the rear of the
door (see page 32) and ensure that the dispense head moves to its fully
extended position. Press the button again to return the dispense head to
its correct (homed) position.
12. Freshbrew Models: Ensure the brewer guard and brewer waste
container are fitted correctly. Slide the container into position directly
under the brewer with its lip outside the brewer cover.
13. B2C Models: Pull the bean canister shut-off (a)
to its fully extended position as shown in the
photograph.
Ensure that the brewer waste container is fitted
correctly beneath the CoEx® brewer unit.
14. If fitted, check that the coin mechanism and cash box operate correctly.
Fill the coin tubes with correct coinage. Ensure coin return mechanism
functions correctly.
15. Operate the machine through its complete range of selections to ensure
that each vend is correctly dispensed. Follow the instructions detailed on
page 32 for making a vend using the Test Vend button (6) located on the
Service Keypad.
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Operators Manual
a
16. Remove the safety key and close the cabinet door. Ensure that the
machine is left in a clean and safe condition.
2.5 Warranty card
Please complete and return the warranty card that comes with the machine.
Use the card to note any problems you encountered during installation, your
feedback helps us to improve our products and services. Return the warranty
card, whether problems were encountered or not, failure to may invalidate
your warranty.
14
Operators Manual
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Operators Manual
Section 3 - How to Vend A Drink
3.1 Selecting A Drink
Drink selections are made by pressing the appropriate selection button on the
keypad and then utilising the keypad selection buttons and the LCD display to alter
the drink strength and add milk/sugar to suit the customers personal preference.
When in standby mode, all drink selection buttons will be lit indicating that the drink
is available to be selected. At this time the Milk, Sugar and Start buttons are not lit.
The following example describes how to vend a Freshbrew Tea selection from a
freshbrew machine set to ‘Free Vend’.
1. Press selection button 3, Freshbrew Tea
on the keypad. All of the other selections
buttons will be extinguished, the Milk,
Sugar and Start buttons will light up and
the machine exits from standby mode. The
LCD will display the screen as shown
opposite.
N.B. The default strength setting for this drink selection is Normal as
shown.
2. To obtain a Strong or Mild beverage it is necessary to press the current
drink selection button. Pressing once will toggle to the Strong selection.
Pressing the button again will toggle to the Mild selection.
Pressing the current drink selection button again will revert to the Normal
screen.
3. If milk and/or sugar is required, it is
necessary to press the corresponding
button on the keypad for each selection.
When the Milk button is pressed the LCD
changes and displays the default screen as
shown opposite.
Freshbre w Tea
(Press again for strength)
(Press Milk / Sugar / Start)
Mild Strong
Normal
Credit .00 10.30 AM
Freshb rew Tea
(Press again for strength)
(Press Milk / Sugar / Start)
Mild Stron g
Normal
Cred it .00 10.30 AM
Freshb rew Tea
(Press again for strength)
(Press Milk / Sugar / Start)
Mild Strong
Normal
Cred it .00 10.30 AM
Press current
drink key to
increment strength
Freshbrew Tea
Credit .00 10.31 AM
Extra Milk
No Milk
Milk
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Operators Manual
4. If Extra Milk is required the customer presses the milk button a second
time. A third press will display the No Milk selection.
Pressing the milk button again will revert to the Milk selection.
5. If the customer requires sugar it is
necessary to press the sugar button. The
LCD changes and displays the default
screen shown opposite.
6. If Extra Sugar is required the customer presses the sugar button a
second time. A third press will display the No Sugar selection.
Pressing the sugar button again will revert to the Sugar selection.
7. Once the required drink has been selected, press the Start button on the
keypad. All lit buttons will be extinguished apart from the drink selection
button which flashes indicating that the drink is being vended.
Unless the customer has placed their own
cup into the dispense area, a cup will
automatically be ejected from the cup
drop unit into the dispense area and the
drink selection will be delivered into the
cup. Whilst this operation is in progress
the LCD will display the screen shown opposite.
8. After the beverage has been dispensed the LCD will display the message
Thank You and the machine will beep once. The message on the display
will change to read Please remove cup. The drink can then be carefully
removed from the dispense area and the machine will return to standby
mode.
Press milk key to
increment strength
Freshbrew T ea
10.31 AM
Extra M ilk
No Milk
Milk
Freshbrew Te a
10.31 AM
Extra Milk
No M ilk
Milk
Cred it .00 Cred it .00
Freshbre w Tea
Cred it .00 10.31 AM
Extra Sugar
No Sugar
Sugar
Press sugar key to
increment strength
Freshbre w Tea
Cred it .00 10.31 AM
Extra Sugar
No Sugar
Sugar
Freshbrew Tea
Credit .00 10.31 AM
Extra Sugar
No Sugar
Sugar
Serving
10.31 AMChange .00
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Operators Manual
9. Certain drink selections do not allow the
strength option to be selected or milk
added. For example, if the customer
presses the Cappuccino selection button,
all of the other selection buttons will be
extinguished, the Sugar and START
buttons will light up and the LCD will display the screen opposite. The
customer can either press the START button to vend the drink or first
press the sugar button in order to add sugar to their taste as described
above.
10. Other drink choices do not allow the
strength option or milk/sugar to be
selected. For example, if the customer
presses the Chocolate selection button,
all of the other selection buttons will be
extinguished, the START buttons will light
up and the LCD will display the screen opposite. The customer simply
presses the START button and the machine will vend the drink as
described above.
3.2 Replacing/Updating Drink Selection Decals
Drink selection and pricing decals are mounted onto a paper backing sheet which is
secured behind a transparent clip-in cover.
To update drink pricing or replace drink description decals, proceed as follows:
1. Carefully unclip the transparent decal cover from
the door using the snap fit clip at the top. Remove
the decal sheet from its holder as shown opposite.
2. Updating pricing: Carefully remove the previous
price decals from the drink selection decals. Update
the prices where necessary using new self adhesive
decals (part no. PR10234000).
3. Updating drink selections and pricing: When
updating selection decals and prices it will be necessary to use a new
backing sheet. These are available as spares from the manufacturer. To
order quote part no GR10236000 (Aqua Blue), GR10237000 (Slate Red)
or GR10238000 (B2C).
C
appuccino
P
ress Sugar / Start
12.40 PM
Choc olat e
Press Start
11.43 AMCredit .00
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Operators Manual
Peel the relevant drink selection decals from
their backing sheet (part no. PR10233000) and
apply to the backing sheet using the printed
guides as shown opposite.
Apply price decals as described above.
4. Place the decal carrier behind the transparent
decal cover and refit complete assembly to the door. Ensure decal cover
locating lugs are correctly located before pushing the snap fit clip into
place.
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Operators Manual
Section 4 - Daily Cleaning and Re-filling
The quality of drinks produced by the Genesis can only be maintained if the
machine is cleaned regularly following the schedule outlined. Before carrying out the
daily cleaning procedure described on the following pages, it is recommended that
you have the following materials to hand:
❍ Bactericidal Cleaner
❍ De-Staining Agent
❍ Cleaning Cloths
❍ Paper Towels
❍ Small Brush
❍ Two Large Buckets
❍ Disposable Gloves
❍ CoEx® Cleaning Tablets (Espresso Machines)
4.1 Bactericidal Cleaner
This can either be a liquid or powder agent which should be dissolved in clean water
in accordance with the instructions on the product packaging. The solution should
be used for cleaning machine components and wiping surfaces during the cleaning
operation.
4.2 De-Staining Agent
This is a liquid or powder agent which should be dissolved in clean water in
accordance with the instructions on the product packaging. The solution can be
used on heavily soiled or stained components such as buckets and drip trays. Items
or surfaces cleaned with this solution must be rinsed in clean water to remove
traces of the cleaning agent.
4.3 Liquid Destainer - Brewer Units
Crane Merchandising Systems recommends that a liquid destaining product is used
for cleaning the paperless brewer unit fitted to Genesis freshbrew machines. The
product must be used in accordance with the instructions on the product packaging,
following all health and safety guidelines. A detailed procedure for cleaning the
brewer unit is outlined on pages 24 to 28 of this Operators Manual.
4.4 Cleaning Tablets - CoEx® Brewer Units (B2C Models)
Crane Merchandising Systems recommends that the brewer cleaning tablets supplied
with the machine are used exclusively for cleaning the CoEx® brewer fitted to
Genesis espresso machines. These are available from your machine supplier in packs
of 30 - part number ZC10598000. A detailed procedure for cleaning the CoEx®
brewer unit is outlined on page 26 of this manual.
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