General Electric WCVH4800KWW Owners Manual
GEAppliances.com
Safety Instructions .............. 2, 3
Operating Instructions
Control Panel ......................... 4
Control Settings .................... 5–7
Features .............................. 8
Loading and Using the Washer .....9–12
Installation Instructions ......13–18
Drain Requirements ..................16
Electrical Requirements ..............16
Grounding Requirements .............16
Installing the Washer ..............17, 18
Location of Your Washer .............14
Preparing to Install Your Washer ......13
Replacement Parts ...................18
Rough-In Dimensions .................14
Unpacking Your Washer ..............15
Water Supply Requirements ..........16
Troubleshooting Tips .........19–21
Consumer Support
Consumer Support .......... Back Cover
Warranty (Canada) ................... 23
Warranty (U.S.) ....................... 22
Owner’s Manual &
Installation Instructions
WCVH4800K
WCVH4815K
Laveuses
Manuel d’utilisation
et d’installation
La section française commence à la page 25
Lavadoras
Manual del propietario
e instalación
La sección en español empieza en la página 49
Printed in China
As an ENERGY STAR® partner,
GE has determined that this
Washers
product meets the ENERGY STAR®
guidelines for energy efficiency.
Write the model and serial
numbers here:
Model # _________________
Serial # __________________
You can find them on a label inside
the door.
49-90369-4 01-15 GE
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
This is the safety alert symbol. This symbol alerts you to potential hazards that can kill you or hurt you and others. All
safety messages will follow the safety alert symbol and the word “DANGER”, “WARNING”, or “CAUTION”. These words are
defined as:
IMPORTANT SAFETY INSTRUCTIONS
Read all instructions before using the appliance.
DO NOT wash or dry articles that have been previously cleaned in, washed in, soaked in or spotted with gasoline,
dry-cleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite or
explode.
DO NOT add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water. These
substances give off vapors that could ignite or explode.
Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for 2
weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before
using a washing machine, turn on all hot-water faucets and let the water flow from each for several minutes. This
will release any accumulated hydrogen gas. As the gas is flammable, DO NOT smoke or use an open flame during
this time.
DO NOT allow children to play on or in this appliance. Close supervision of children is necessary when this appliance
Installation
Instructions
is used near children. Before the washer is removed from service or discarded, remove the door or lid. Failure to
follow these instructions may result in death or injury to persons.
DANGER
WARNING
CAUTION
WARNING
Indicates a hazardous situation which, if not avoided, will result in death or serious injury.
Indicates a hazardous situation which, if not avoided, could result in death or serious injury.
Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
To reduce the risk of death, fire, explosion, electric shock, or injury to persons when using your
appliance, follow basic precautions, including the following:
DO NOT reach into the appliance if the tub or agitator is moving to prevent accidental entanglement.
DO NOT install or store this appliance where it will be exposed to the weather.
DO NOT tamper with controls, repair or replace any part of this appliance or attempt any servicing unless
specifically recommended in the user maintenance instructions or in published user repair instructions that you
understand and have the skills to carry out.
DO NOT operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts
including a damaged cord or plug.
Unplug the appliance or turn off the circuit breaker before servicing. Pressing the Power button DOES NOT disconnect
power.
See “Electrical Requirements” located in the Installation Instructions for grounding instructions.
SAVE THESE INSTRUCTIONS
Consumer Support Troubleshooting Tips Operating Instructions Safety Instructions
2
GEAppliances.com
PROPER INSTALLATION
This washer must be properly installed and located in accordance with the Installation Instructions before it is used.
If you did not receive an Installation Instructions, you can receive one by visiting GEAppliances.com or by calling
800.GE.CARES (800.432.2737).
Ensure that the hot water hose is connected to the “H”
(internal red screened) valve and the cold water hose is
connected to the “C” (internal blue screened) valve.
Install or store where it will not be exposed to
temperatures below freezing or exposed to the weather,
which could cause permanent damage and invalidate
the warranty.
Properly ground washer to conform with all
governing codes and ordinances. Follow details
in Installation Instructions.
WARNING
Plug into a grounded 3 prong outlet.
DO NOT remove ground prong.
DO NOT use an adapter.
DO NOT use an extension cord.
Failure to do so can result in death, fire or electrical
shock.
- Electrical Shock Hazard
WHEN NOT IN USE
Turn off water faucets to minimize leakage if a break
or rupture should occur. Check the condition of the fill
hoses; GE recommends changing the hoses every 5
years.
GE strongly recommends the use of new water
supply hoses. Hoses degrade over time and need to
be replaced every 5 years to reduce the risk of hose
failures and water damage.
Parts and Accessories
Order on-line at GEApplianceparts.com today, 24 hours a
day or by phone at 800.626.2002 during normal business
hours.
Part Number Accessory
PM14X10002 4 ft Rubber Water Supply Hoses
Or
PM14X10005 4 ft Braided Metal Water Supply Hoses
WX10X10011 Tide
WX7X1 Washer Floor Tray
®
Washing Machine Cleaner*
Instructions
Installation
* Tide® is a registered trademark of Procter & Gamble
SAVE THESE INSTRUCTIONS
Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions
3
About the washer control panel.
You can locate your model number on a label inside the door.
WARNING! To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT
SAFETY INSTRUCTIONS before operating this appliance.
Quick Start
If the screen is dark, press the POWER button to “wake up”
the display.
1
Press the
2
Select a wash cycle. (Defaults
are set for each wash cycle.
These default settings can be
changed. See Control settings
for more information.)
3
If you selected a wash cycle,
press the START/PAUSE button.
POWER
button.
Installation
Instructions
Power
1
Press to “wake up” the display. If the display is active, press to put the washer into standby mode.
NOTE: Pressing POWER does not disconnect the appliance from the power supply.
Consumer Support Troubleshooting Tips Operating Instructions Safety Instructions
4
Control settings. GEAppliances.com
Wash Cycles
2
The wash cycles are optimized for specific types of wash loads. The chart below will help you match
the wash setting with the loads. The Gentle Wash™ lifters lightly tumble the clothes into the water and
detergent solution to clean the load.
WHITES/ For heavily to lightly soiled white laundry.
HEAVY DUTY
COLORS/NORMAL For heavily to lightly soiled colorfast cottons, household linens, work and play
clothes.
WRINKLE FREE For easy care and permanent press items.
(PERMA PRESS)
ACTIVE WEAR For active sports, exercise and some casual wear clothes. Fabrics include modern
technology finishes and fibers such as spandex, stretch and microfibers.
DELICATES For lingerie and special-care fabrics with light to normal soil. Provides gentle
tumbling and soak during wash and rinse.
HANDWASH For items labeled hand-washable with light soils. Provides gentle rocking to mimic
the handwashing action.
SPEED WASH For lightly soiled items that are needed in a hurry. Cycle time is approximately
30 minutes, depending on selected options.
RINSE & SPIN To quickly rinse out any items at any time.
DRAIN & SPIN Drain and spin at any time.
BASKET CLEAN To clean drum and reduce odor.
NOTE: Basket Clean is a special cycle used to clean the washer drum and reduce
odor. DO NOT add garments to this cycle. Remove detergent cup and add one cup
of bleach or other commercially available product manufactured for this purpose,
such as Tide® Washing Machine Cleaner.
Instructions
Installation
Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions
5
Control settings.
Installation
Instructions
Soil Level
3
Changing the SOIL level increases or decreases the wash time to remove different amounts of soil.
To change the SOIL level, press the SOIL level button until you have reached the desired setting.
You can choose between Extra Light, Light, Normal, Heavy or Extra Heavy soil.
Spin Speed
4
Changing the SPIN setting changes the final spin speed of the cycles. Always follow the garment
manufacturer’s care label when changing the SPIN setting.
To change the SPIN setting, press the SPIN setting button until you have reached the desired
setting. You can choose between No Spin, Low, Medium, High or Extra High Spin. Higher spin
speeds are not available on certain cycles, such as Delicates.
Higher spin speeds remove more water from the clothes and will help reduce dry time, but may
also increase the possibility of setting wrinkles on some fabrics.
Wash Temp
5
Adjust to select the proper water temperature for the wash cycle. The rinse water is always cold
to help reduce energy usage and reduce setting of stains and wrinkles.
Follow the fabric manufacturer’s care label when selecting the wash temperature.
To change the wash temperature, press the TEMP button until you have reached the desired
setting. You can choose between Tap Cold, Cold, Warm, Hot or Sanitize. The Sanitized wash
temperature is not available on certain cycles, such as Delicates.
When selecting the Sanitize wash temperature, the washer increases the water temperature to
sanitize and kill more than 99% of many common bacteria found in home laundry. The sanitize
wash temperature is only available on the Whites/Heavy Duty wash cycle. For best results, select
the heavy soil setting when using the Sanitize wash temperature setting.
Start/Pause
6
Press to start a wash cycle. If the washer is running, pressing it once will pause the washer and
unlock the door. This function can be used to add garments during a cycle. Press again to restart
the wash cycle.
NOTE: If the washer is paused and the cycle is not restarted within 15 minutes, the current wash
cycle will be cancelled.
NOTE: In some cases the washer will drain first, then unlock the door when it is paused.
NOTE: The washer performs automatic system checks after pressing the START/PAUSE button.
Water will flow in 45 seconds or less. You may hear the door lock and unlock before water flows; this
is normal.
Consumer Support Troubleshooting Tips Operating Instructions Safety Instructions
6
GEAppliances.com
7
8
9
Signal
When the light is “on,” the washer will
beep at the end of the cycle and every
time you press a button on the control
panel.
Extra Rinse
Use an extra rinse when additional
rinsing is desired to remove excess dirt
and detergent from soiled loads.
Delay Start
Use to delay the start of your washer.
1. Choose your wash cycle and any
options.
2. Press DELAY START button. You can
change the delay time in 1-hour
increments (up to 18 hours) each time
you press the DELAY START button.
Stop pressing the button when your
desired time is displayed.
3. Press the START/PAUSE button to start
the countdown.
The countdown time will be shown in the
ESTIMATED TIME REMAINING display.
To turn the signal off, press the SIGNAL
button and the light will go off.
NOTES:
If the door is opened while the washer
is in DELAY, the countdown time will
continue to count down the delay
time. If the door is not closed and the
countdown time expires, the cycle will
not start until the door is closed and
the START/PAUSE button is pressed.
You can delay the start of a washer
cycle up to 18 hours.
The light on the button will light up when
DELAY START is on.
Instructions
Installation
10
11
Lock
You can lock the controls to prevent
any selections from being made. Or you
can lock or unlock the controls after
you have started a cycle.
Children cannot accidentally start
the washer by touching pads with
this option selected.
To lock the washer, press and hold
the TEMP and SPIN buttons together
for 3 seconds.
My Cycle
To save a favorite cycle, set the desired
settings for wash cycle, soil level, spin
speed and wash temp settings and
hold down the MY CYCLE button for
3 seconds. A beep will sound to indicate
the cycle has been saved.
To use your custom cycle, press
the MY CYCLE button before washing
a load.
To change the saved cycle, set
the desired settings and hold down
the MY CYCLE button for 3 seconds.
To unlock the washer controls, press
and hold the TEMP and SPIN buttons
together for 3 seconds. A sound is
made to indicate the lock/unlock status.
The control lock icon on the display will
light up when it is on.
NOTE: The POWER button can still be
used when the machine is locked.
NOTE: When using MY CYCLE,
wash options cannot be modified
after the cycle has been started.
NOTE: If you change wash options
with MY CYCLE before starting the cycle,
the MY CYCLE light will turn off and you
will be returned to the base cycle.
7
Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions
About the washer features.
The Dispenser Drawer
Slowly open the dispenser drawer by
pulling it out until it stops.
After adding laundry products, slowly close
the dispenser drawer. Closing the drawer
too quickly could result in early dispensing
of the bleach, fabric softener or detergent.
You may see water in the bleach and
fabric softener compartments at the end
of the cycle. This is a result of the flushing/
siphoning action and is part of the normal
operation of the washer.
Use only HE High-Efficiency
detergent.
Detergent Cup – Use for Liquid
Detergent
Detergent
Cavity – Use
for Powder
Detergent
Installation
Instructions
Liquid Bleach Compartment
The Detergent Compartment
Only use high-efficiency detergent
in this washer. Use the detergent
manufacturer’s recommended
amount. DO NOT fill above the
MAX line.
The detergent compartment is in the left
side of the dispenser drawer. The detergent
cavity (cup removed) is used for powder
detergent, and the detergent cup is used
for liquid detergent.
Powder Detergent – Remove the
detergent cup and pour the suggested
amount of powder detergent into the
detergent cavity.
Liquid Detergent – Leave the detergent
cup in the drawer and pour liquid
detergent into the cup. Do not fill above
the MAX line.
The Liquid Bleach Compartment
If desired, measure out the recommended
amount of liquid bleach, not to exceed
1/3 cup (80 ml) and pour into the right
compartment labeled “LIQUID BLEACH”
marked with this symbol .
Add measured detergent to the
left detergent compartment of the
dispenser drawer.
Detergent is flushed from the dispenser
at the beginning of the wash cycle.
Either powdered or liquid high-efficiency
detergent can be used.
Detergent usage may need to be
adjusted for water temperature, water
hardness, size and soil level of the load.
Avoid using too much detergent in your
washer since it can lead to oversudsing
and detergent residue being left on the
clothes.
It is recommended to use High-Efficiency
(HE) bleach in this front-load washer.
Do not exceed the maximum fill line.
Overfilling can cause early dispensing of
the bleach which could result in damaged
clothes.
NOTE: Do not use powdered bleach in the
dispenser.
Fabric Softener Compartment
Consumer Support Troubleshooting Tips Operating Instructions Safety Instructions
8
The Fabric Softener Compartment
If desired, pour the recommended
amount of liquid fabric softener into the
compartment labeled “FABRIC SOFTENER.”
Use only liquid fabric softener in the
dispenser.
Dilute with water to the maximum fill line.
Do not exceed the maximum fill line.
Overfilling can cause early dispensing
of the fabric softener, which could stain
clothes.
NOTE: Do not pour fabric softener directly
on the wash load.
Loading and using the washer.
Always follow fabric manufacturer’s care label when laundering. GEAppliances.com
Sorting Wash Loads
Colors
Whites
Lights
Darks
Soil
Heavy
Normal
Light
Fabric
Delicates
Easy Care
Sturdy Cottons
Lint
Lint Producers
Lint Collectors
Combine large and small items in a load. Load large items first. Large items should not be more than
half the total wash load.
Washing single items is not recommended. This may cause an out-of-balance load. Add one or two
similar items.
Pillows and comforters should not be mixed with other items. This may cause an out-of-balance load.
Sort dark-colored clothes from light-colored clothes to prevent dye transfer. This is a high-efficiency
washer, so it uses less water, making dye transfer more common.
WARNING
Never place items in the washer that are dampened with gasoline or other flammable liquids.
No washer can completely remove oil.
Do not dry anything that has ever had any type of oil on it (including cooking oils).
Doing so so can result in death, explosion, or fire.
- Fire Hazard
Loading the Washer
The wash drum may be fully loaded with loosely
added items. Do not wash garments containing
flammable materials (waxes, cleaning fluids, etc.).
To add items after the washer has started, press
START/PAUSE and wait until the door is unlatched.
The washer may take up to 30 seconds to unlock
the door after pressing START/PAUSE, depending
on the machine conditions. Do not try to force open
the door when it is locked. After the door unlocks,
open gently. Add items, close the door and press
START/PAUSE to restart.
Instructions
Installation
Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions
9
Loading and using the washer.
Installation
Instructions
Care and Cleaning/General Maintenance
Exterior: Immediately wipe off any spills. Wipe with damp cloth. Wipe or dust spills or washing
compounds with a damp cloth. Washer control panel and finishes may be damaged by some laundry
pretreatment and stain remover products. Apply these products away from the washer. The fabric may
then be washed and dried normally. Damage to your washer caused by these products is not covered
by your warranty. Do not hit surface with sharp objects.
Interior: Dry around the washer door opening, flexible gasket (including attached hoses) and door glass.
These areas should always be clean to ensure a watertight seal.
It is recommended to rinse the washer at least once per month with 1 cup of bleach (or other
commercially available product manufactured for this purpose, such as Tide® Washing Machine Cleaner)
poured into the bleach section of the dispenser (no clothes) using the BASKET CLEAN cycle (found in
the WASHER cycles menu).
Moving and Storage: Ask the service technician to remove water from drain pump and hoses.
Do not store the washer where it will be exposed to the weather. When moving the washer,
the tub should be kept stationary by using the shipping bolts removed during installation.
See Installation Instructions in this manual. If these parts are not available, they can be ordered
by visiting our Website at GEAppliances.com or by calling 800.GE.CARES.
Long Vacations: Be sure water supply is shut off at faucets. Drain all water from hoses if weather
will be below freezing.
Clean Pump Filter
Due to the nature of the front-load washer, it is sometimes
possible for small articles to pass to the pump. The washer
has a filter to capture lost items so they are not dumped to
the drain. To retrieve lost items, clean out the pump filter.
1. Open the door on the bottom right of the front of the unit.
2. Twist the small white cap counterclockwise a quarter turn
and unhook the small rubber hose. Pull the hose out of the
hole and remove the white drain hose plug above a small
pan to capture any water that may drain. Drain the excess
water. Replace.
3. Unscrew the pump filter. Rinse. Replace.
4. Close the access door.
Pump Filter
Door
Cleaning the Door Gasket
Open the washer door. Using both hands, press down the door gasket.
Remove any foreign objects if found trapped inside the gasket. Make sure
there is nothing blocking the holes behind the gasket.
While holding down the door gasket, inspect the interior of the gasket
by pulling it down with your fingers. Remove any foreign objects if found
trapped inside this gasket. Make sure there is nothing blocking the holes
behind the gasket.
When you are finished cleaning the door gasket, remove your hands and
Consumer Support Troubleshooting Tips Operating Instructions Safety Instructions
the gaskets will return to the operating position.
10
Drain Hose
Drain Plug
Pump Filter
Always follow fabric manufacturer’s care label when laundering. GEAppliances.com
Dispenser Drawer Area: Detergent and fabric softener may build up
in the dispenser drawer. Residue should be removed once or twice a month.
Remove the drawer by first pulling it out until it stops. Then reach back into
the rear center of the drawer cavity and press down firmly on the lock tab,
pulling out the drawer.
Lock tab is visible only after
drawer has been pulled out
Remove all cups and inserts from the dispenser drawer. Rinse the inserts, cups
and drawer with hot water to remove traces of accumulated laundry products.
To clean the drawer opening, use a small brush to clean the recess.
Remove all residue from the upper and lower parts of the recess.
Return inserts to the proper compartments. Replace the dispenser drawer.
To reduce buildup in the Dispenser Drawer area:
Use only HE
High-Efficiency
detergent.
Instructions
Installation
Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions
11
Loading and using the washer.
Fabric Care Labels
Below are fabric care label “symbols” that affect the clothing you will be laundering.
WASH LABELS
Machine
wash
cycle
BLEACH LABELS
Bleach
symbols
Normal
Any bleach
(when needed)
Permanent Press/
wrinkle resistant
Only non-chlorine bleach
Gentle/
delicate
(when needed)
Hand wash
Do not wash Do not wring
Do not bleach
Installation
Instructions
DETERGENT LABELS
Use only HE High-Efficiency detergent.
Consumer Support Troubleshooting Tips Operating Instructions Safety Instructions
12
Installation Washer
Instructions WCVH4800 and WCVH4815
If you have any questions, call 800.GE.CARES (800.432.2737) or visit our Website at:
GEAppliances.com
In Canada, call 1.800.561.3344
or visit www.GEAppliances.ca
BEFORE YOU BEGIN
Read these instructions completely and carefully.
•
IMPORTANT – Save these instructions
for local inspector’s use.
•
IMPORTANT – Observe all governing
codes and ordinances.
• Note to Installer – Be sure to leave these
instructions with the Consumer.
• Note to Consumer – Keep these instructions
for future reference.
• Skill level – Installation of this appliance requires
basic mechanical and electrical skills.
• Completion time – 1-3 hours
• Proper installation is the responsibility of the installer.
• Product failure due to improper installation is not
covered under the Warranty.
TOOLS REQUIRED FOR
WASHER INSTALLATION
Wrench (provided)
Channel-lock adjustable pliers
Carpenter’s level
PARTS SUPPLIED
Wrench
Water Hoses (2)
FOR YOUR SAFETY:
WARNING
• This appliance must be properly grounded and
installed as described in these Installation Instructions.
• Do not install or store appliance in an area where
it will be exposed to water/weather. See Location
of Your Washer section.
• NOTE: This appliance must be properly
grounded, and electrical service to the washer
must conform with local codes and ordinances
and the latest edition of the National Electrical
Code, ANSI/NFPA 70.
Hose Guide
Hose Fittings (4)
Shipping Bolt
Hole Covers (4)
Detergent Cup
13
Installation Instructions
LOCATION OF YOUR WASHER
Do Not Install the Washer:
1. In an area exposed to dripping water or outside
weather conditions. The ambient temperature
should never be below 60°F (15.6°C) for proper
washer operation.
2. In an area where it will come in contact with curtains
or drapes.
3. On carpet. The floor MUST be a hard surface with
a maximum slope of 1/2” per foot (1.27 cm per
30 cm). To make sure the washer does not vibrate
or move, you may have to reinforce the floor.
NOTE: If floor is in poor condition, use 3/4” impregnated
plywood sheet solidly attached to existing floor covering.
IMPORTANT:
Minimum Installation Clearances
• When installed in alcove: Sides, Rear,
Top = 0” (0 cm)
• When installed in closet: Sides, Rear,
Top = 0” (0 cm), Front = 1” (2.54 cm)
• Closet door ventilation openings required:
2 louvers each 60 square in. (387 cm
(7.6 cm) from top and bottom of door
2
), located 3”
ROUGH-IN DIMENSIONS
FRONT
23.5”
(597 mm)
33.4”*
(849 mm)
SIDE
26.6”
(676.5 mm)
CONTRACTOR DIMENSIONS
BACK
21”
(533 mm)
(159 mm)
4”
(102 mm)
(756 mm)
27.75”
(705 mm)
6.25”
33.4”*
(849 mm)
29.75”
*NOTE:
Washer legs have 0.75” (19 mm) adjustability.
Stacked: 67.7” (171.8 cm)
14
Installation Instructions
UNPACKING THE WASHER
WARNING: Recycle or destroy the carton
and plastic bags after the washer is unpacked. Make
materials inaccessible to children. Children might use
them for play. Cartons covered with rugs, bedspreads
or plastic sheets can become airtight chambers causing
suffocation.
1. Cut and remove all packaging straps.
2. While it is in the carton, carefully lay the washer on its
side. DO NOT lay the washer on its front or back.
3. Turn down the bottom flaps. Remove all base packaging
including the styrofoam base.
4. Carefully return the washer to an upright position and
remove the carton by lifting it upward.
5. Carefully move the washer to within 4 feet (122cm)
of the final location.
6. Remove the following from the back side of the washer:
4 bolts
4 plastic spacers (including rubber grommets)
Do not remove
screw or clip
UNPACKING THE WASHER (cont.)
7. Insert shipping bolt hole covers into shipping bolt holes.
NOTES:
• Failure to remove the shipping braces can cause
the washer to become severely unbalanced.
• Save all bolts for future use.
• If you must transport the washer at a later date, you must
reinstall the shipping support hardware to prevent shipping
damage. Keep the hardware in the plastic bag provided.
15
Installation Instructions
ELECTRICAL REQUIREMENTS
Read these instructions completely
and carefully.
:$51,1*³TO REDUCE THE RISK OF
FIRE, ELECTRICAL SHOCK AND PERSONAL INJURY:
• DO NOT USE AN EXTENSION CORD OR AN ADAPTER
PLUG WITH THIS APPLIANCE.
Washer must be electrically grounded in accordance
with local codes and ordinances or, in the absence
of local codes, in accordance with the NATIONAL
ELECTRICAL CODE, ANSI/NFPA NO. 70.
CIRCUIT – Individual, properly polarized and grounded
15-amp branch circuit fused with 15-amp, time-delay fuse
or circuit breaker.
POWER SUPPLY – 2-wire, with ground, 120-volt,
single-phase, 60-Hz, Alternating Current.
OUTLET RECEPTACLE – Properly
grounded 3-prong receptacle to be
located so the power supply cord
is accessible when the washer is
in an installed position.
WATER SUPPLY REQUIREMENTS
Hot and cold water faucets MUST be installed within
42 inches (107 cm) of your washer’s water inlet. The faucets
MUST be 3/4” (1.9 cm) garden hose-type so inlet hoses
can be connected. Water pressure MUST be between 10
and 120 pounds per square inch. Your water department
can advise you of your water pressure. The hot water
temperature should be set to deliver water at 120° to 140°F
(48°–60°C)
to provide proper Automatic Temperature Control (ATC)
performance.
DRAIN REQUIREMENTS
1. Drain capable of eliminating 9.5 gals (36 L) per minute.
2. A standpipe diameter of 1-1/4” (3.18 cm) minimum.
3. The standpipe height above the floor should be:
Minimum height: 30” (76 cm)
Maximum height: 58” (147 cm)
58”
(147 cm)
Max.
GROUNDING REQUIREMENTS
WARNING: Improper connection of the
equipment-grounding conductor can result in a risk
of electrical shock. Check with a licensed electrician
if you are in doubt as to whether the appliance is
properly grounded.
1. The washer MUST be grounded. In the event of
malfunction or breakdown, grounding will reduce
the risk of electrical shock by providing a path of least
resistance for electrical current.
2. Since your washer is equipped with a power supply
cord having an equipment-grounding conductor and
a grounding plug, the plug MUST be plugged into an
appropriate, copper-wired receptacle that is properly
installed and grounded in accordance with all local
codes and ordinances or in the absence of local codes,
with the National Electrical Codes, ANSI/NFPA 70 (latest
edition). If in doubt, call a licensed electrician. DO NOT
cut off or alter the grounding prong on the power
supply cord. In situations where a two-slot receptacle is
present, it is the owner’s responsibility to have a licensed
electrician replace it with a properly grounded
three-prong, grounding-type receptacle.
BACK
30”
(76 cm)
Min.
16
Installation Instructions
INSTALLING THE WASHER
1. Run some water from the hot and cold faucets to flush
the water lines and remove particles that might clog
the water valve screens.
2. Remove the inlet hoses from the plastic bag. Remove
black rubber washers from bag and insert into hose fitting
before connecting to unit.
3. (90° elbow end)
Carefully connect the inlet
hose marked HOT to the
outside “H” outlet of the
water valve. Tighten by hand;
then tighten another 2/3 turn
with pliers. Carefully connect
the other inlet hose to the
inside “C” outlet of the water
valve. Tighten by hand; then
tighten another 2/3 turn with pliers. Do not cross-thread
or overtighten these connections.
4. Connect the inlet hose ends to the HOT and COLD water
faucets tightly by hand; then tighten another 2/3 turn
with pliers. Turn the water on and check for leaks.
5. Carefully move the washer to its final location. Gently rock
the washer into position. It is important not to damage
the rubber leveling legs when moving your washer
to its final location. Damaged legs can increase washer
vibration. It may be helpful to spray window cleaner on
the floor to help move your washer into its final position.
NOTE: To reduce vibration, ensure that all four rubber
leveling legs are firmly touching the floor. Push and
pull on the back right and then back left of your
washer.
NOTE: Do not use the dispenser drawer or door to lift
the washer.
NOTE: If you are installing into a drain pan, you can use
a 24-inch-long 2x4 to lever the washer into place.
6. With the washer in its
final position, place
a level on top of the
washer (if the washer
is installed under a
counter, the washer
should not be able to
rock). Adjust the front
leveling legs up or down
to ensure the washer
is resting solidly. Turn the locknuts on each leg
up toward the base of the washer and snug with
a wrench.
NOTE: Keep the leg extension at a minimum to prevent
excessive vibration. The farther out the legs are
extended, the more the washer will vibrate.
If the floor is not level or is damaged, you may have
to extend the rear leveling legs.
17
Installation Instructions
INSTALLING THE WASHER
7. Attach U-shaped hose guide to the end of the drain
hose. Place the hose in a laundry tub or standpipe.
NOTE: If the drain hose is placed in a standpipe without
forming a U shape, a siphoning action could occur. There
must be an air gap around the drain hose. A snug hose
fit can also cause a siphoning action.
8. Plug the power cord into a grounded outlet.
(cont.)
9. Turn on the power at the circuit breaker/fuse box.
10. Read the rest of this Owner’s Manual. It contains
valuable and helpful information that will save you
time and money.
11. Before starting the washer, check to make sure:
Main power is turned on.
The washer is plugged in.
The water faucets are turned on.
The unit is level and all four leveling legs are firmly
on the floor.
The shipping support hardware is removed
and saved.
The drain hose is properly tied up.
There are no leaks at the faucet, drain line
or washer.
12. Run the washer through a complete cycle.
Check for water leaks and proper operation.
13. If your washer does not operate, please review
the Before you call for service section before
calling for service.
14. Place these instructions in a location near the washer
for future reference.
NOTE: Check to be sure the power is off at the circuit
breaker/fuse box before plugging the power cord into
an outlet.
REPLACEMENT PARTS
If replacement parts are needed for your washer, they can
be ordered in the United States by visiting our Website
at GEAppliances.com or by calling 800.GE.CARES. In
Canada, visit www.GEAppliances.ca or call 1.800.561.3344.
18
Before you call for service… GEAppliances.com
Troubleshooting Tips
Save time and money! Review the charts on the
following pages first and you may not need to call
for service.
Problem Possible Cause What To Do
Not spinning or agitating Drain hose is kinked or • Straighten drain hose and make sure washer is not
improperly connected sitting on it.
Household drain may • Check household plumbing. You may need to call
be clogged a plumber.
Drain hose siphoning; drain hose • Ensure there is an air gap between hose and drain.
pushed too far down in the drain
Washer pump filter may • Clean Pump Filter – Open the pump access door (use a coin)
be clogged and remove the pump filter by turning it counterclockwise and
pulling out. Clean the filter, removing all loose debris, and put filter
back in place.
Load is out of balance • Redistribute clothes and run Drain & Spin or Rinse & Spin.
• Increase load size if washing small load containing heavy
and light items.
Leaking water Door gasket is damaged • Check to see if gasket is seated and not torn. Objects
left in pockets may cause damage to the washer (nails,
screws, pens, pencils).
Door gasket not damaged • Water may drip from the door when the door is opened.
This is a normal operation.
Check back left of washer • If this area is wet, you have oversudsing condition.
for water Use less detergent.
Fill hoses or drain hose is • Make sure hose connections are tight at washer and
improperly connected faucets and make sure end of drain hose is correctly
inserted in and secured to drain facility.
Household drain may • Check household plumbing. You may need to call
be clogged a plumber.
Not draining Drain hose is kinked or • Straighten drain hose and make sure washer is not
improperly connected sitting on it.
Household drain may • Check household plumbing. You may need to call
be clogged a plumber.
Drain hose siphoning; drain hose • Ensure there is an air gap between hose and drain.
pushed too far down in the drain
Washer pump filter may • Clean Pump Filter – Open the pump access door (use a coin)
be clogged and remove the pump filter by turning it counterclockwise and
pulling out. Clean the filter, removing all loose debris, and put filter
back in place.
Not spinning Drain hose is kinked or • Straighten drain hose and make sure washer is not sitting on it.
improperly connected
Household drain may • Check household plumbing. You may need to call a plumber.
be clogged
Drain hose siphoning; drain hose • Ensure there is an air gap between hose and drain.
pushed too far down in the drain
Washer pump filter may • Clean Pump Filter – Open the pump access door (use a coin)
be clogged and remove the pump filter by turning it counterclockwise and
pulling out. Clean the filter, removing all loose debris, and put filter
back in place.
Load is out of balance • Redistribute clothes and run Drain & Spin or Rinse & Spin.
• Increase load size if washing small load containing heavy
and light items.
Motor is overheated • Washer motor will stop if it becomes overheated. It will
automatically restart after a cool-down period of up to
2 hours (if washer has not been manually turned off).
Door is open • Make sure door is closed.
Instructions
Installation
Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions
19
Before you call for service…
Problem Possible Cause What To Do
Incomplete cycle or timer Drain hose is kinked or • Straighten drain hose and make sure washer is not
not advancing improperly connected sitting on it.
Household drain may • Check household plumbing. You may need to call
be clogged a plumber.
Drain hose siphoning; drain hose • Ensure there is an air gap between hose and drain.
pushed too far down in the drain
Washer pump filter may • Clean Pump Filter – Open the pump access door (use a coin)
be clogged and remove the pump filter by turning it counterclockwise and
pulling out. Clean the filter, removing all loose debris, and put filter
back in place.
Automatic load redistribution • Timer stops at 1 minute; machine has redistributed the
load once or twice. This is normal operation. Do nothing;
the machine will finish the wash cycle.
Loud or unusual noise; Cabinet moving • Washer is designed to move 1/4” to reduce forces
vibration or shaking transmitted to the floor. This movement is normal.
All rubber leveling legs are not • Push and pull on the back right and then back left of your
firmly touching the floor washer to check if it is level. If the washer is uneven, adjust
the rubber leveling legs so they are all firmly touching the
floor. Your installer should correct this problem.
Unbalanced load • Open door and manually redistribute load. To check
machine, run rinse and spin with no load. If normal,
unbalance was caused by load.
Shipping bolts not removed • All five (5) shipping bolts should be removed before use.
Clothes too wet Drain hose is kinked or • Straighten drain hose and make sure washer is not
improperly connected sitting on it.
Household drain may • Check household plumbing. You may need to call
be clogged a plumber.
Installation
Drain hose siphoning; drain hose • Ensure there is an air gap between hose and drain.
Instructions
pushed too far down the drain
Washer pump filter may • Clean Pump Filter – Open the pump access door (use a coin)
be clogged and remove the pump filter by turning it counterclockwise and
pulling out. Clean the filter, removing all loose debris, and put filter
back in place.
Load is out of balance • Redistribute clothes and run Drain & Spin or Rinse & Spin.
• Increase load size if washing small load containing heavy
and light items.
No power/washer not Drain hose is kinked or • Straighten drain hose and make sure washer is not
working or dead improperly connected sitting on it.
Household drain may • Check household plumbing. You may need to call
be clogged a plumber.
Drain hose pushed too far • Ensure there is an air gap between hose and drain.
down in the drain
Washer pump filter may • Clean Pump Filter – Open the pump access door (use a coin)
be clogged and remove the pump filter by turning it counterclockwise and
pulling out. Clean the filter, removing all loose debris, and put filter
back in place.
Washer is unplugged • Make sure cord is plugged securely into a working outlet.
Water supply is turned off • Turn both hot and cold faucets fully on.
Circuit breaker/fuse is • Check house circuit breakers/fuses. Replace fuses or
tripped/blown reset breaker. Washer should have separate outlet.
Controls are not set properly • Hold START/PAUSE button to start cycle.
Automatic self-system checks • First time the washer is plugged in, automatic checks
occur. It may take up to 20 seconds before you can use
Consumer Support Troubleshooting Tips Operating Instructions Safety Instructions
your washer. This is normal operation.
20
GEAppliances.com
Problem Possible Cause What To Do
Water does not enter Automatic self-system checks • After START is pressed, the washer does several system checks.
washer or enters slowly Water will flow several seconds after START is pressed.
from the upper back of the washer. Use a brush or toothpick to clean
the screens in the machine. Reconnect the hoses and turn the water
back on.
Filter clogged or fill hose may • Make sure that the water valve filters (blue and orange screen
be kinked must be free of solids) on the unit are not clogged. Turn off water
and check filter by disconnecting hose at machine. Check that fill
hoses are not kinked or clogged.
for this washer may be different than for a non-energy-efficient washer.
water faucets are turned to their completely open position.
The washer door is open • The washer door must be closed for all washer cycle operations.
If the door is opened during the washer operation, all functions
will stop, including water filling.
Incorrect fill hose connection • Make sure that the fill hoses connect the hot water supply to the
hot inlet on the washer and the cold water supply to the cold inlet
on the washer (hot to hot, cold to cold).
Water fill optimization • Water may not cover the top level of the clothes. This is normal
for this high-efficiency washer. The water fill is optimized by the
system for best wash performance.
Snags, holes, tears, rips Pens, pencils, nails, screws or • Remove loose items from pockets.
or excessive wear other objects left in pockets
Pins, snaps, hooks, sharp buttons, • Fasten snaps, hooks, buttons and zippers.
belt buckles, zippers and sharp
objects left in pockets
Wrinkling Improper sorting • Avoid mixing heavy items (like work clothes) with light items
(like blouses).
Overloading • Load your washer so clothes have enough room to move freely.
Incorrect wash cycle •
(especially for easy-care loads).
Repeated washing in water that is too hot • Wash in warm or cold water.
Grayed or yellowed Not enough detergent • Use correct amount of detergent.
clothes
• Use a water conditioner like Calgon brand or install a water
softener.
Water is not hot enough • Make sure water heater is delivering water at
120°–140°F (48°–60°C).
Detergent is not dissolving • Try a liquid detergent.
Dye transfer • Sort clothes by color. If fabric label states wash separately,
unstable dyes may be indicated.
Colored spots Incorrect use of fabric softener • Check fabric softener package for instructions and follow
directions for using dispenser.
Dye transfer • Sort whites or lightly colored items from dark colors.
• Promptly remove wash load from washer.
Water temperature Water supply is improperly • Make sure hoses are connected to correct faucets.
is incorrect connected
House water heater is not set • Make sure house water heater is delivering water
properly at 120°–140°F (48°–60°C).
Bad odor inside Washer unused for a long time • Leave the door slightly open for the water to air dry.
your washer
manufactured for this use such as Tide
See Care and Cleaning/General Maintenance in the Loading and
using the washer section.
Slight variation This is normal • Due to the metallic properties of paint used for this unique
in metallic color product, slight variations of color may occur due to viewing
angles and lighting conditions.
Water valve screens are stopped up • Turn off the water source and remove the water connection hoses
Insufficient water supply • Make sure that the water supply is turned on. Make sure that the
Hard water • Use hottest water safe for fabric.
Energy efficiency • This is an energy-efficient washer. As a result, the temperature settings
Match Cycle selection to the type of fabric you are washing
Not using HE (high-efficiency) detergent • Use HE detergent.
or not using recommended
quality of HE detergent
• Run a Basket Clean cycle (found in the Washer cycles menu)
with 1 cup of bleach or other commercially available product
®
Washing Machine Cleaner.
21
Instructions
Installation
Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions
GE Washer Warranty. (For customers in the United States)
All warranty service provided by our Factory Service Centers,
or an authorized Customer Care
®
technician. To schedule service
on-line, visit us at GEAppliances.com, or call 800.GE.CARES
(800.432.2737). Please have serial number and model number
availa ble when calling for service.
Staple your receipt here.
Proof of the original purchase
date is needed to obtain service
under the warranty.
For The Period Of: We Will Replace:
One Year Any part of the washer which fails due to a defect in materials or workmanship. During this
From the date of the limited one-year warranty, GE will also provide, free of charge, all labor and related service
original purchase costs to replace the defective part.
What Is Not Covered (in the United States):
Service trips to your home to teach you how to use
the product.
Improper installation, delivery or maintenance.
Failure of the product if it is abused, misused, or used for
other than the intended purpose or used commercially.
Damage after delivery.
Replacement of house fuses or resetting of circuit
breakers.
Damage to the product caused by accident, fire, floods
or acts of God.
Incidental or consequential damage caused by possible
defects with this appliance.
Product not accessible to provide required service.
(;&/86,212),03/,(':$55$17,(6³<RXUVROHDQGH[FOXVLYHUHPHG\LVSURGXFWUHSDLUDVSURYLGHGLQWKLV/LPLWHG
Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular
purpose, are limited to one year or the shortest period allowed by law.
Installation
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use
Instructions
within the USA. If the product is located in an area where service by a GE Authorized Servicer is not available, you may
be responsible for a trip charge or you may be required to bring the product to an Authorized GE Service location for
service. In Alaska, the warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you
specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights
are, consult your local or state consumer affairs office or your state’s Attorney General.
Warrantor: General Electric Company. Louisville, KY 40225
Consumer Support Troubleshooting Tips Operating Instructions Safety Instructions
22
GE Washer Warranty. (For customers in Canada)
All warranty service provided by our Factory Service Centres
or an authorized technician. For service, call 1.800.561.3344.
Please have serial number and model number available when
calling for service.
Staple your receipt here.
Proof of the original purchase
date is needed to obtain service
under the warranty.
For The Period Of: We Will Replace:
One Year Any part of the washer which fails due to a defect in materials or workmanship. During this
From the date of the limited one-year warranty, Mabe will also provide, free of charge, all labour and related
original purchase service costs to replace the defective part.
What Is Not Covered (in Canada):
Service trips to your home to teach you how to use
the product.
Improper installation, delivery or maintenance.
Failure of the product if it is abused, misused, or used for
other than the intended purpose or used commercially.
Damage after delivery.
(;&/86,212),03/,(':$55$17,(6³<RXUVROHDQGH[FOXVLYHUHPHG\LVSURGXFWUHSDLUDVSURYLGHGLQWKLV/LPLWHG
Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular
purpose, are limited to one year or the shortest period allowed by law.
Replacement of house fuses or resetting of circuit
breakers.
Damage to the product caused by accident, fire, floods
or acts of God.
Incidental or consequential damage caused by possible
defects with this appliance.
Product not accessible to provide required service.
Instructions
Installation
This warranty is extended to the original purchaser and any succeeding owner for products purchased in
Canada for home use within Canada. In-home warranty service will be provided in areas where it is available
and deemed reasonable by Mabe to provide.
Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so
the above exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have
other rights which vary from province to province. To know what your legal rights are in your province, consult
your local or provincial consumer affairs office.
Warrantor: Mabe Canada Inc.,
Burlington, Ontario
Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions
23
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