General Electric VIVID Q N SERVICE MANUAL - SW V12.X.X The WHO manual of diagnostic imaging RadiogRaphic anatomy and inteRpRetation of the chest and the pulmonaRy system

PRELIMINARY

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Vivid™ q N

Service Manual

Vivid q N with software version SW 12.x.x (BT’12)

3.SEP.2015
VQN_SVC_FRNT_CVR-

BASIC SERVICE DOCUMENTATION.

COPYRIGHT GENERAL ELECTRIC COMPANY.

© 2013 and 2015 General Electric Company.

All Rights Reserved.

Part Number: FQ091019

Revision: 2

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Important Precautions

TRANSLATION POLICY

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DANGER

WARNINGWARNING

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DAMAGE IN TRANSPORTATION

All packages should be closely examined at time of delivery. If damage is apparent write “Damage In
Shipment” on ALL copies of the freight or express bill BEFORE delivery is accepted or “signed for” by
a GE representative or hospital receiving agent. Whether noted or concealed, damage MUST be
reported to the carrier immediately upon discovery, or in any event, within 14 days after receipt, and the
contents and containers held for inspection by the carrier. A transportation company will not pay a claim
for damage if an inspection is not requested within this 14 day period.

CERTIFIED ELECTRICAL CONTRACTOR STATEMENT - FOR USA ONLY

All electrical Installations that are preliminary to positioning of the equipment at the site prepared for the
equipment shall be performed by licensed electrical co ntract or s. Other conn ections between pieces o f
electrical equipment, calibrations and testing sh all be per fo rme d by qu a lifie d GE pe rso nne l. In
performing all electrical work on these products, GE will use its own specially trained field engineers.
All of GE’s electrical work on these products will comply with the requirements of the applicable
electrical codes.

The purchaser of GE equipment shall only utilize qualified personnel (i.e., GE’s field engineers,
personnel of third-party service companies with equivalent training, or licensed e lectricians) to perform
electrical servicing on the equipment.

OMISSIONS & ERRORS

If there are any omissions, errors or suggestions for improving this documentation, please contact the
GE Global Documentation Group with specific information listing the system type, manual title, part
number, revision number, page number and suggestion details.

Mail the information to:
Service Documentation,

GE Vingmed Ultrasound AS
P.O.Box: 141
NO 3191 HORTEN
NORWAY

GE employees should use TrackWise to report service documentation issues. These issues will then
be in the internal problem reporting tool and communicated to the writer.

SERVICE SAFETY CONSIDERATIONS

DANGEROUS VOLTAGES, CAPABLE OF CAUSING DEATH, ARE PRESENT IN
THIS EQUIPMENT. USE EXTREME CAUTION WHEN HANDLING, TESTING AND
ADJUSTING.

Use all Personal Protection Equipment (PPE) such as gloves, safety shoes, safety
glasses, and kneeling pad, to reduce the risk of injury.

For a complete review of all safety requirements, see the Safety Considerations section in Chapter 1.

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LEGAL NOTES

The contents of this publication may not be copied or duplicated in any form, in whole or in part, without
prior written permission of GE.

GE may revise this publication from time to time without written notice.

TRADEMARKS

All products and their name brands are trademarks of their respective holders.

COPYRIGHTS

© 2013 and 2015 by General Electric Company Inc. All Rights Reserved.

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Revision History

REVISION DATE REASON FOR CHANGE

1 2013 AUG. 12

2 2015 SEP 03

Initial release of manual.

Updated and corrected content.

List of Effected Pages (LOEP)

Pages Revision Pages Revision Pages Revision

Title Page 2 1-1 to 1-28 2 7-1 to 7-148 2

Warnings i to -xvi 2 2-1 to 2-12 2 8-1 to 8-140 2

TOC 2 3-1 to 3-182 2 9-1 to 9-18 2

4-1 to 4-42 2 10-1 to 10-32 2
5-1 to 5-48 2 Back Cover N/A
6-1 to 6-14 2

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Table of Contents

CHAPTER 1

Introduction

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 1

Purpose of Chapter 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 1

Service Manual Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 2

Contents in this Service Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 2

Typical Users of the Service Manual (This Manual) . . . . . . . . . . . . . . . . . . . . . . 1 - 2

Vivid q N Models Covered in this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 3

Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 4

Important Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 5

Conventions Used in this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 5

Standard Hazard Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 6

Safety Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 7

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 7

Human Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 7

Mechanical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 9

Electrical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 11

Vivid q N Battery Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 15

Patient Data Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 16

Dangerous Procedure Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 17

Lockout/Tagout (LOTO) requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 18

Product Labels and Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 19

Universal Product Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 19

Label Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 20

Returning/Shipping Probes and Repair Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 23

EMC, EMI, and ESD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 24

Electromagnetic Compatibility (EMC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 24

CE Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 24

Electrostatic Discharge (ESD) Prevention . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 24

General Caution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 25

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Customer Assistance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 26

Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 26

System manufacturer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 27

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CHAPTER 2

Site Preparations

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 - 1

Purpose of Chapter 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 1

Console Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 2

Unit Environmental Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 2

Cooling Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 2

Lighting Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 2

Time and Manpower Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 2

Electrical Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 3

EMI Limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 4

Probe Environmental Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 5

Facility Needs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 6

Purchaser Responsibilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 6

Mandatory Site Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 7

Site Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 7

Networking Pre-Installation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 9

Connectivity Installation Worksheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 10

Check List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 12

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CHAPTER 3

System Setup

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 1

Purpose of Chapter 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 1

Installation Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 2

Average Installation Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 2

Installation Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 2

Safety Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 3

The Tilt & Shock Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 4

Receiving the Vivid q N . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 5

Examine All Packages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 5

Damage in Transportation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 6

Unpacking the Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 8

Examine All Packages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 9

Unpacking the Wooden Transportation box . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 10

Verifying the Transportation box Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 11

Physical Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 11

EMI Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 11

Preparing for Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 12

Confirming Customer Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 12

Verifying the Transportation Box Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 12

Component Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 13

Confirming SafeLock Cart Voltage Configuration . . . . . . . . . . . . . . . . . . . . . . 3 - 18

System Voltage Confirmation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 18

Ensuring Protection from EMI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 19

Completing the Hardware Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 20

Connecting Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 21

Connecting Peripherals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 34

Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 55

Connecting Probes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 58

Connecting the ECG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 61

Connecting the Unit to a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 62

Switching the System ON/OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 64

Mounting the Vivid q N on the SafeLock Cart (optional) . . . . . . . . . . . . . . . . . . . . . . . 3 - 65

Mounting the Vivid q N on the SafeLock Cart . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 65

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Adjusting the SafeLock Cart Locking Mechanism . . . . . . . . . . . . . . . . . . . . . . 3 - 68

Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 69

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 69

Vivid q N Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 70

Service Screen Set-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 75

Configuring Peripherals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 81

Software Options Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 84

Connectivity Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 85

Connectivity Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 85

Physical Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 88

Connectivity Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 98

Set Up Connection to a DICOM Server in a Network . . . . . . . . . . . . . . . . . . . 3 - 110

Setup Connection to HL7 Server in a Network . . . . . . . . . . . . . . . . . . . . . . . . 3 - 117

Query/Retrieve (Q/R) Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 120

MPEGVue Export Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 127

eVue Dataflow Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 132

Using MPEGVue/eVue on a Remote PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 136

Storing and Transporting the Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 179

Safety Precautions for Moving the Vivid q N Unit . . . . . . . . . . . . . . . . . . . . . . 3 - 179

Transportation Box and Packaging Materials . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 179

Completing the Installation Paperwork. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 180

Installation Acceptance Test Criteria . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 180

System Installation Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 180

Product Locator Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 180

Product Locator Installation Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 181

User Manual(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 182

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CHAPTER 4

General Procedures and Functional Checks

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 1

Purpose of Chapter 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 1

Specific Equipment Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 2

General Procedures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 3

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 3

Power ON/Boot-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 3

Power Shut Down . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 7

Log On to the System as ADM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 10

Using Removable Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 12

Labeling Removable Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 15

Formatting Removable Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 15

Verifying Removable Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 16

Archiving and Loading Presets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 16

Functional Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 19

Basic Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 19

Peripherals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 24

SafeLock Cart Functional Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 28

Back End Processor Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 29

Image Testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 32

2D Mode (B Mode) Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 32

M Mode Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 33

Color Mode Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 34

PW/CW Doppler Mode Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 36

Tissue Velocity Imaging (TVI) Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 37

Probe/Connectors Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 38

System Turnover Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 39

Software Configuration Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 39

Site Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 40

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CHAPTER 5

Components and Function (Theory)

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 - 1

Purpose of Chapter 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 1

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 2

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 2

Signal Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 4

Vivid q N Systems - Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 5

Front End Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 6

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 6

Front End Unit - Location in the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 9

RFI Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 11

TR32 Boards (Transmitter/Receiver) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 15

Probe and MUX (P&M) Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 18

Back End Processor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 21

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 21

ETX SBC Central Processing Unit (CPU) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 23

ETX Base Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 23

Hard Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 25

Fan Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 25

RTC (BIOS) Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 25

Back End Processor - Location of Components . . . . . . . . . . . . . . . . . . . . . . . . 5 - 26

Left/Right Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 28

External Input/Output (I/O) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 29

Power Supply System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 30

Electrical Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 30

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 30

Power Supply Unit Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 31

DC Source Selector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 31

Rechargeable Battery Pack Assy (GPA) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 32

Monitor and Operator Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 34

Keyboard and Operator Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 34

Keyboard and Operator Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 35

ECG Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 - 39

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 39

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ECG Patient I/O Module Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 40

Isolation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 40

ECG/Respiratory Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 41

Internal ECG/Respiratory Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 41

External ECG/Respiratory Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 43

Peripherals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 46

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 46

Cooling System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 48

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 48

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CHAPTER 6

Service Adjustments

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 - 1

Purpose of Chapter 6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 1

LCD Display Adjustments and Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 1

Keyboard Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 9

Configuring Print Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 9

Video System Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 9

Beamformer Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 9

Battery Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 10

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CHAPTER 7

Diagnostics/Troubleshooting

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 1

Purpose of Chapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 1

Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 2

Diagnostic Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 2

Diagnostic Procedure Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 2

Accessing the Diagnostic Test Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 3

Diagnostic Test Window Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 10

Performing Full System Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 19

Accessing the Full System Diagnostic Options . . . . . . . . . . . . . . . . . . . . . . . . 7 - 20

Performing Front End (FE) Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 24

Accessing the Front End Diagnostic Options . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 25

Calibration Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 25

Radio Frequency Interface (RFI) Diagnostic Tests . . . . . . . . . . . . . . . . . . . . . 7 - 31

TR 32 Diagnostic Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 46

Probe and MUX Diagnostic Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 61

Monitoring Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 86

Accessing the Monitoring Diagnostic Test Options . . . . . . . . . . . . . . . . . . . . . 7 - 86

Performing Back End Diagnostics on the System . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 108

Accessing the Back End Diagnostic Test Options . . . . . . . . . . . . . . . . . . . . . 7 - 108

Automatic Error Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 137

Adding Bookmarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 137

Extracting Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 137

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CHAPTER 8

Replacement Procedures

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 - 1

Purpose of Chapter 8 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 1

External Component Replacement Procedures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 2

Bearing Handle Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 2

Battery Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 4

Hard Disk Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 6

Control Panel and Keyboard Replacement Procedure . . . . . . . . . . . . . . . . . . 8 - 10

Rear Cover & Latch Assembly Replacement Procedure . . . . . . . . . . . . . . . . . 8 - 20

LCD Display Cover Hinges Replacement Procedure . . . . . . . . . . . . . . . . . . . . 8 - 22

Bottom Assembly Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 25

LCD Display Frame Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 27

Internal Component Replacement Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 29

P&M (Probe and MUX) Board Replacement Procedure . . . . . . . . . . . . . . . . . . 8 - 29

TR32 and RFI Boards Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . . . 8 - 32

BEP Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 40

BIOS Battery Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 47

DC-to-DC Power Supply Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . 8 - 48

Fan Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 51

Speaker Assembly Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 54

AUO LCD Display Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 55

AUO LCD Flex Cable Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . . . 8 - 59

SafeLock Cart Components Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 64

Overview of SafeLock Cart Replaceable Components . . . . . . . . . . . . . . . . . . . 8 - 65

Upper Cover (Rear) Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 66

AC Cable Hook Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 67

AC Power Cable Bumper Protector Replacement Procedure . . . . . . . . . . . . . 8 - 68

ECG Cable Protector Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . . . 8 - 70

Lower Cover (Rear) Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 73

AC Distribution Assembly Replacement Procedure . . . . . . . . . . . . . . . . . . . . . 8 - 74

Peripheral Power Cable Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . 8 - 76

Main Cable Harness Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 81

USB Board Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 82

Gas Spring Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 84

DVD Holder Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 87

LAN Isolation Box and Holder Replacement Procedure . . . . . . . . . . . . . . . . . . 8 - 88

Top Shelf Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 89

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Handrest Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 91

Probe Shelf Assembly Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . . 8 - 92

Probe Cable Hook Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 94

Front Wheel Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 95

Rear Wheel Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 97

Software Loading. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 99

Software Upgrade Procedure Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 99

Setting the BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 114

Formatting and Partitioning the Hard Disk - Automatic Procedure (BT’12) . . 8 - 124

Performing a Complete System Back-up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 126

Database Merge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 126

How to Restore User-defined Presets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 132

Peripherals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 133

Connecting and Removing Peripherals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 133

External USB Hard Disk Replacement Procedure . . . . . . . . . . . . . . . . . . . . . 8 - 135

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CHAPTER 9

Renewal Parts

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 - 1

Purpose of Chapter 9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 - 1

List of Abbreviations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 - 2

Mechanical Hardware Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 - 3

Electronic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 - 4

Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 - 6

Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 - 7

Probes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 - 8

Peripherals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 - 10

SafeLock Cart Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 - 11

Optional Modo Cart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 - 13

Spare Part Kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 - 14

Product Manuals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 - 18

Product Manuals - BT’12 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 - 18

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CHAPTER 10

Care and Maintenance

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 - 1

Periodic Maintenance Inspections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 - 1

Purpose of Chapter 10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 - 1

Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 - 2

Why Perform Maintenance Procedures?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 - 3

Keeping Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 - 3

Quality Assurance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 - 3

Maintenance Task Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 - 4

How Often Should Care & Maintenance Procedures be Performed? . . . . . . . 10 - 4

System Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 - 7

Preliminary Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 - 7

Functional Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 - 8

Input Power Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 - 9

Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 - 10

Physical Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 - 13

Optional Diagnostic Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 - 14

Probe Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 - 15

Probe Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 - 15

Probe Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 - 15

Basic Probe Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 - 16

Probe Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 - 16

Returning and Shipping of Defective Probes . . . . . . . . . . . . . . . . . . . . . . . . . 10 - 18

Electrical Safety Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 - 19

Safety Test Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 - 19

GE Current Leakage Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 - 21

Outlet Test Wiring Arrangement - USA & Canada . . . . . . . . . . . . . . . . . . . . . 10 - 22

SafeLock Cart - Grounding Continuity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 - 22

SafeLock Cart - Chassis Current Leakage Test . . . . . . . . . . . . . . . . . . . . . . . 10 - 24

Isolated Patient Lead (Source) Leakage – Lead-to-Ground . . . . . . . . . . . . . 10 - 26

Isolated Patient Lead (Source) Leakage – Lead-to-Lead . . . . . . . . . . . . . . . 10 - 27

Isolated Patient Lead (Sink) Leakage - Isolation Test . . . . . . . . . . . . . . . . . . 10 - 27

Probe Current Leakage Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 - 29

Excessive Current Leakage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 - 32

Possible Causes of Excessive Current Leakage . . . . . . . . . . . . . . . . . . . . . . 10 - 32

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IRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Chapter 1
Introduction

Section 1-1 Overview

1-1-1 Purpose of Chapter 1

This chapter describes important issues related to safely servicing the Vivid q N portable ultrasound

scanner. The service provider must read and understand all the information presented here before

installing or servicing a unit.

Table 1-1 Contents in Chapter 1

Section Description Page Number

1-1
1-2
1-3
1-4
1-5
1-6
1-7
1-8
1-9

1-10

Overview
Service Manual Overview
Important Conventions
Safety Considerations
Dangerous Procedure Warnings
Lockout/Tagout (LOTO) requirements
Product Labels and Icons
Returning/Shipping Probes and Repair Parts
EMC, EMI, and ESD
Customer Assistance

1-1
1-2
1-5

1-7
1-17
1-18
1-19
1-23
1-24
1-26

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Section 1-2 Service Manual Overview

This manual provides installation and service information for the Vivid q N portable ultrasound scanner.
It contains 10 chapters as outlined in 1-2-1 "Contents in this Service Manual" on page 1-2 below.

1-2-1 Contents in this Service Manual

The service manual is divided into ten chapters.
In the beginning of the manual, before chapter 1, you will find the language policy for GE’s service

documentation, legal information, a revision overview and the Table of Contents (TOC).

• Chapter 1 - Introduction
Contains a content summary and warnings.

• Chapter 2 - Site Preparations
Contains pre-installation requirements for the Vivid q N portable ultrasound scanner.

• Chapter 3 - System Setup
Contains installation procedures and an installation checklist.

• Chapter 4 - General Procedures and Functional Checks
Contains functional checks that are reco m men de d as par t of the inst alla tio n procedure, or as
required during servicing and periodic maintenance.

• Chapter 5 - Components and Function (Theory)
Contains block diagrams and functional explanations of the electronic circuits.

• Chapter 6 - Service Adjustments
Contains instructions on how to make any available service adjustments to the Vivid q N portable
ultrasound scanner.

• Chapter 7 - Diagnostics/Troubleshooting
Provides instructions for setting up and running diagnostic, troubleshooting and other related
routines for the Vivid q N portable ultrasound scanner.

• Chapter 8 - Replacement Procedures
Provides disassembly and reassembly procedures for all Field Replaceable Units (FRUs).

• Chapter 9 - Renewal Parts
Contains a complete list of field replaceable parts for the Vivid q N portable ultrasound scanner.

• Chapter 10 - Care and Maintenance
Provides periodic maintenance procedures for the Vivid q N portable ultrasound scanner.

1-2-2 Typical Users of the Service Manual (This Manual)

This manual is intended for the following categories of users:

• Hospital service personnel.

• Contractors (some parts of Chapter 2 - Site Preparations).

1-2 Section 1-2 - Service Manual Overview

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1-2-3 Vivid q N Models Covered in this Manual

Table 1-2 Vivid q N Model

Model H-Cat No. Part Number Description Comments

Vivid q N H45571ZC

FQ000040 Laptop-style system BT’12

Chapter 1 - Introduction 1-3

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1-2-4 Product Description

1-2-4-1 Overview of the Vivid q N Ultrasound Scanner

The Vivid q N is a compact, fully portable, phased, linear array ultrasound imaging scanner.
Weighing only 5 Kgs (11 lbs), this laptop-style system is extremely versatile and, depending upon the
installed software, can be used for a variety of applications.

The Vivid q N ultrasound imaging scanner is similar to the Vivid i n - however, designed to offer
additional features including the ability to support use of M4S-RS probes. Also weighing only 5 Kgs
(11 lbs), this laptop-style system is extremely versatile and, depending upon th e installed software, can
be used for a variety of applications.

NOTE: Upgrade options may be available with future versions.

1-2-4-2 Purpose of Operator Manual(s)

The Operator Manual(s) should be fully read and understood before operating the Vivid q N system,
and also kept near the unit for quick reference.

1-4 Section 1-2 - Service Manual Overview

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Section 1-3 Important Conventions

1-3-1 Conventions Used in this Manual

1-3-1-1 Model Designations

This manual covers the Vivid q N ultrasound units listed in Table 1-2 on page 1-3.

1-3-1-2 Icons

Pictures, or icons, are used wherever they will reinforce the printed message. The icons, labels and
conventions used on the product and in the service information are described in this chapter.

1-3-1-3 Safety Precaution Messages

Various levels of safety precaution messages may be found on the equipment and in the service
information. The different levels of concern are identi fied by a flag word that precedes the precautionary
message. Known or potential hazards to personal are labeled in one of three ways:

•DANGER

• WARNING

•CAUTION
When a hazard is present that can cause pr ope rty damag e, but ha s absolu tely no pe rsonal in jur y risk,

a NOTICE is used.

DANGER IS USED TO INDICATE THE PRESENCE OF A HAZARD THAT WILL
CAUSE SEVERE PERSONAL INJURY OR DEATH IF THE INSTRUCTIONS ARE
IGNORED.

WARNING IS USED TO INDICATE THE PRESENCE OF A HAZARD THAT CAN CAUSE
SEVERE PERSONAL INJURY AND PROPERTY DAMAGE IF INSTRUCTIONS ARE
IGNORED.

CAUTION IS USED TO INDICATE THE PRESENCE OF A HAZARD THAT WILL OR CAN CAUSE
MINOR PERSONAL INJURY AND PROPERTY DAMAGE IF INSTRUCTIONS ARE IGNORED.
EQUIPMENT DAMAGE POSSIBLE.

Notice is used when a hazard is present that can cause property damage but has abs olutely no
personal injury risk.

Example: Disk drive may crash.

NOTE: Notes are used to provide important information about an item or a procedure.
NOTE: Be sure to read the notes; the information contained in a note can ofte n save you time or effort.

Chapter 1 - Introduction 1-5

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LASER

LIGHT

Signed

Date

TAG

&

LOCKOUT

OR

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IRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

1-3-2 Standard Hazard Icons

Important information will always be preceded by the exclamation point contained within a triangle,
as seen throughout this chapter. In addition to text, several different graphical icons (symbols) may be

used to make you aware of specific types of hazards that could possibly cause harm. Even if a symbol
isn’t used in this manual, it may be included for your reference.

Table 1-3 Standard hazard icons

ELECTRICAL MECHANICAL RADIATION

LASER HEAT

Others icons make you aware of specific procedures that should be followed.

NOTE: The Vivid q N scanner and SafeLock Cart has no unintended or motorized moving parts that

could cause pinching; all moving parts are mechanically oper ated by the user. Pay attention to
move such parts carefully (e.g. when raising/lowering the SafeLock Cart main shelf).

Table 1-4 Standard Icons that indicates that a special procedure is to be used

AVOID STATIC ELECTRICITY TAG AND LOCK OUT WEAR EYE PROTECTION

HAND PROTECTION FOOT PROTECTION

1-6 Section 1-3 - Important Conventions

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Section 1-4 Safety Considerations

1-4-1 Introduction

The following safety precautions must be observed duri ng all phases of operation, service and repair of
this equipment. Failure to comply with these precautions or with specific warnings elsewhere in this
manual, violates safety standards of design, manufacture and intended use of the equipment.

1-4-2 Human Safety

• Operating personnel must not remove the system covers.

• Servicing should be performed by authorized personnel only.

• Only personnel who have participated in a Vivid q N Training Seminar are authorized to service the
equipment.

• Local laws may restrict this device for sale or use by or on the order of a physician.

DANGEROUS VOLTAGES, CAPABLE OF CAUSING DEATH, ARE PRESENT IN
THIS EQUIPMENT. USE EXTREME CAUTION WHEN HANDLING, TESTING AND
ADJUSTING.

IF THE COVERS ARE REMOVED FROM AN OPERATING VIVID Q N, SOME METAL
SURFACES MAY BE WARM ENOUGH TO POSE A POTENTIAL HEAT HAZARD IF
TOUCHED, EVEN WHILE IN SHUT DOWN MODE.

BECAUSE OF THE LIMITED ACCESS TO CABINETS AND EQUIPMENT IN THE FIELD,
PLACING PEOPLE IN AWKWARD POSITIONS, GE HAS LIMITED THE LIFTING WEIGHT
FOR ONE PERSON IN THE FIELD TO 16 KG (35 LBS). ANYTHING OVER 16 KG (35 LBS)
REQUIRES 2 PEOPLE.

HAVE TWO PEOPLE AVAILABLE TO DELIVER AND UNPACK THE VIVID Q N.
ATTEMPTS TO MOVE THE UNIT WHEN MOUNTED ON THE SAFELOCK CART
CONSIDERABLE DISTANCES OR ON AN INCLINE BY ONE PERSON COULD RESULT
IN INJURY OR DAMAGE OR BOTH.

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1-4-2 Human Safety (cont’d)

USE ALL PERSONAL PROTECTION EQUIPMENT (PPE) SUCH AS GLOVES, SAFETY
SHOES, SAFETY GLASSES, AND KNEELING PAD, TO REDUCE THE RISK OF INJUR Y.

EXPLOSION WARNING
DO NOT OPERATE THE EQUIPMENT IN AN EXPLOSIVE ATMOSPHERE. OPERATION

OF ANY ELECTRICAL EQUIPMENT IN SUCH AN ENVIRONMENT CONSTITUTES A
DEFINITE SAFETY HAZARD.

DO NOT SUBSTITUTE PARTS OR MODIFY EQUIPMENT
BECAUSE OF THE DANGER OF INTRODUCING ADDITIONAL HAZARDS, ONLY

INSTALL GE APPROVED PARTS. DO NOT

PERFORM ANY UNAUTHORIZED

MODIFICATION OF THE EQUIPMENT.

USE PROTECTIVE GLASSES DURING DRILLING, FILING AND DURING ALL OTHER WORK
WHERE EYES NEED PROTECTION.

USE SAFETY SHOES WHEN DOING WORK WHERE THERE IS ANY CHANCE OF FOOT
DAMAGE.

USE PROTECTIVE GLOVES WHEN DRILLING AND CUTTING.

1-8 Section 1-4 - Safety Considerations

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DANGER

DANGER

WARNINGWARNING

DANGER

CAUTION

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1-4-3 Mechanical Safety

i

WHILE THE SOFTWARE INSTALL PROCEDURE IS DESIGNED TO PRESERVE DATA,
YOU SHOULD SAVE ANY PATIENT DATA, IMAGES, SYSTEM SETUPS TO A DVD OR
HARDCOPY BEFORE DOING A SOFTWARE UPGRADE.

WHEN THE VIVID Q N SCANNER IS USED WITH THE SAFELOCK CA RT, MAKE SURE
THE UNIT IS FIRMLY SECURED IN THE CORRECT POSITION ON THE CART SINCE IT
MAY BECOME UNSTABLE AND TIP OVER.

WHENEVER THE SAFELOCK CART IS TO BE MOVED ALONG ANY INCLINE, USE
EXTREME CAUTION. MAKE SURE THAT THE VIVID Q N SCANNER AND ALL
PERIPHERALS ARE SECURELY MOUNTED ON THE CART BEFORE ATTEMPTING TO
MOVE IT.

ULTRASOUND PROBES ARE HIGHLY SENSITIVE MEDICAL INSTRUMENTS THAT CAN
EASILY BE DAMAGED BY IMPROPER HANDLING. USE CARE WHEN HANDLING AND
PROTECT FROM DAMAGE WHEN NOT IN USE. DO NOT USE A DAMAGED OR
DEFECTIVE PROBE. FAILURE TO FOLLOW THESE PRECAUTIONS CAN RESULT IN
SERIOUS INJURY AND EQUIPMENT DAMAGE.

NEVER USE A PROBE THAT HAS BEEN SUBJECTED TO MECHANICAL SHOCK OR
IMPACT. EVEN IF THE PROBE APPEARS TO BE UNBROKEN, IT MAY IN FACT BE
DAMAGED.

THE Vivid q N portable ultrasound scanner WEIGHS 5KG (11 LBS.) OR MORE, DEPENDING ON
CARRY-ON PERIPHERALS WHEN READY FOR USE. IN ADDITION, THE SAFELOCK CART
WEIGHS APPROXIMATELY 40KG (88 LBS.), EXCLUDING PERIPHERALS. CARE MUST BE USED
WHEN MOVING THE UNIT OR REPLACING ITS PARTS. FAILURE TO FOLLOW THE
PRECAUTIONS LISTED COULD RESULT IN INJURY, UNCONTROLLED MOTION AND COSTLY
DAMAGE.

ALWAYS:

• Use the handle to move the system

• Be sure the pathway is clear.

• Use slow, careful motions.

• Do not let the system strike walls or door frames.

• Whenever the Vivid q N scanner is mounted on the SafeLock Cart and being moved on inclines, make sure that the scanner
and all peripherals are securely mounted on the SafeLock cart before attempting to move it.

ALWAYS LOCK THE SAFELOCK CART IN ITS PARKED (LOCKED) POSITION AFTER MOVING
THE SYSTEM. FAILURE TO DO SO COULD RESULT IN PERSONAL INJURY OR EQUIPMENT
DAMAGE.

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IRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

1-4-3 Mechanical Safety (cont’d)

EQUIPMENT DAMAGE COULD RESULT IF SPECIAL CARE IS NOT TAKEN WHEN
TRANSPORTING THE VIVID Q N SYSTEM (AND SAFELOCK CART IF APPLICABLE) IN
A VEHICLE.

ALWAYS:

• Eject any disks from the MOD (if installed).

• Ensure that the Vivid q N system is well prepared and packed in its original
packaging before transporting. Special care must be taken to correctly
position the packing material.
For further information, refer to Chapter 3 - System Setup.

• Place the probes in their carrying case.

• Secure the SafeLock cart in an upright position and lock the wheels (brake).

• Ensure that the Vivid q N system (and SafeLock cart if applicable) is firmly
secured while inside the vehicle.

• Secure the system with straps or as directed otherwise to prevent motion
during transport.

• Prevent vibration damage by driving cautiously. Avoid unpave d roads,
excessive speeds, and erratic stops or starts.

1-10 Section 1-4 - Safety Considerations

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1-4-4 Electrical Safety

To minimize shock hazard, the equipment must be connected to a well grounded power source. The
system is equipped with a three-conductor AC power cable. This must be plugged into an approved
electrical outlet with safety grounding.

To ensure proper grounding, connect this equipment to a receptacle marked “HOSPITAL ONLY” OR
“HOSPITAL GRADE”.

The power outlet used for this equipment should not be shared with other types of eq uipment. Both the
system power cable and the power connector must meet international electrical standards.

CONNECTING A VIVID Q N SCANNER TO THE WRONG VOLTAGE LEVEL WILL MOST
LIKELY DESTROY IT.

1-4-4-1 Probes

All the probes for the Vivid q N ultrasound unit are designed and manufactured to provide trouble-free,
reliable service. To ensure this, correct handling of probes is important and the following points sho uld
be noted:

• Do not drop a probe or strike it against a hard surface, as this may damage the transducer elements,
acoustic lens, or housing.

• Do not use a cracked or damaged probe. In this event, call your field service representative
immediately to obtain a replacement.

• Avoid pulling, pinching or kinking the probe cable, since a damaged cable may compromise the
electrical safety of the probe.

• To avoid the risk of a probe accidentally falling, do not allow the probe cables to become entangled,
or to be caught in the SafeLock Cart wheels.

Follow these guidelines before connecting a probe to the scanner:

• Inspect the probe prior to each use for damage or degradation to the:

- housing

- cable strain relief

-lens

- seal

- connector pins

- locking mechanism

• Do not use a damaged or defective probe.

• Never immerse the probe connector or adapter into any liquid.

• The system has more than one type of probe port. Use th e appropriate probe por t designed for the
probe you are connecting.

NOTE: For detailed information on handling endocavity probes and invasive intracardiac probes, refer

to the appropriate supplementary instructions for each probe. In addition, refer to the Vivid q N
User Manual for detailed probe handling instructions.

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1-4-4-2 Peripherals

1-4-4-2-1 Safety and Environmental Guidelines

ENVIRONMENTAL DANGERS
ALL DEVICES MEETING IEC60950 MUST BE KEPT OUTSIDE THE PATIENT
ENVIRONMENT AS DEFINED IN IEC60601-1-1, UNLESS THE DEVICES, ACCORDING TO
IEC60601-1-1, ARE EQUIPPED WITH THE FOLLOWING:

A) ADDITIONAL EARTH PROTECTION
OR:
B) AN EXTRA ISOLATING TRANSFORMER

COMMERCIAL DEVICES SUCH AS LASER CAMERAS, PRINTERS, VCRS AND
EXTERNAL MONITORS, USUALLY EXCEED ALLOWABLE LEAKAGE CURRENT LIMITS
AND, WHEN PLUGGED INTO SEPARATE AC OUTLETS, ARE IN VIOLATION OF
PATIENT SAFETY STANDARDS. SUITABLE ELECTRICAL ISOLATION OF SUCH
EXTERNAL AC OUTLETS, OR THE PROVISION OF EXTRA PROTECTIVE EARTH FOR
THE DEVICE, IS REQUIRED IN ORDER TO MEET UL60601-1 AND IEC60601-1-1
STANDARDS FOR ELECTRICAL LEAKAGE.

• Patient Vicinity UL 60601-1
Sub clause 2.12.20DV - D2 Addition

An area in which patients are normally cared for, the patient vicinity is the space with surf aces likely
to be in contact with the patient or attendant who can touch the patient. This encloses a space within
the room of 1.83 m (6 ft.) beyond the perimeter of the bed (examination table, dental chair,
treatment booth, and the like) in its intended location, and extending vertically 2.29 m (7.5 ft.) ab ove
the floor.

1-12 Section 1-4 - Safety Considerations

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IRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

• Patient Environment IEC 60601-1-1

Sub clause 2.204

Such an area is an environment in which medical diagnosis, monitoring or tr eatment is carried out.
It is very difficult to attach unique dimensions to the PATIENT ENVIRONMENT. In practice a
distance of 2,5 m (8.2 ft.) above the floor on which the medical personnel stand and a horizontal
distance of 1,5 m (4.9 ft.) have justified themselves as indicative of the dimensions of the Patient
Environment. The patient environment/vicinity is depicted as a dashed line in this procedure - see
the example in Figure 1-1.

Figure 1-1 Patient Safety Environment

• Patient Environment EN 60601-1

Sub clause 3.79 - Patient Environment

It is difficult for this standard to define dimensions for the volume in which diagnosis, monitoring or
treatment occurs. The dimensions for the PATIENT ENVIRONMENT given in Figure 1-2 have be en

justified in practice.

Figure 1-2 Example of Patient Environment

Chapter 1 - Introduction 1-13

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CAUTION

1

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IRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

When a non-medical peripheral powered from a non-isolated power sour ce is connected to the
Vivid q N system using a network cable (RJ45), the cable shielding should NOT be soldered to
the LAN connector.

Refer to Figure 1-3, below.

1. Do NOT use a soldered LAN connector when connecting the scanner directly to a periphera l device.

Figure 1-3 Example of Soldered LAN Connector

1-14 Section 1-4 - Safety Considerations

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1-4-5 Vivid q N Battery Safety

The lithium ion battery provides power when an AC power so urce is not available. L ithium ion batteries
last longer than conventional batteries and do not require replacement as often. You can expect one
hour of battery life with a single, fully-charged battery.

The lithium ion technology used in the system’s battery is significantly less hazardous to the
environment than the lithium metal technology used in some other ba tteries (such a watch batteries).
Used batteries should not be placed with common household waste products. Contact local authorities
for the location of a chemical waste collection program nearest you.

NOTE: Regulations vary for different countries. Dispose of a used battery in accordance with local

regulations.

THE VIVID Q N BATTERY HAS A SAFETY DEVICE.

---

DO NOT ATTEMPT TO DIS-ASSEMBLE OR ALTER THE BATTERY!
ALWAYS OBSERVE THE FOLLOWING PRECAUTIONS:

• Charge batteries only when the ambient temperature is between 0 °C and 65 °C (32 °F and

149 °F), and discharge the batteries between -10 °C and 55 °C (14 °F and 131 °F)

• Do not short-circuit the battery by directly connecting the negative terminals with metal

objects.

• Do not heat the battery or discard it in a fire.

• Do not expose the battery to temperatures over 60 °C (140 °F). Keep the battery away from

fire and other heat sources.

• Do not charge the battery near a heat source, such as, a fire or heater.

• Do not leave the battery in direct sunlight.

• Do not pierce the battery with a sharp object, hit it, or step on it.

• Do not use a damaged battery.

• Do not apply solder to a battery.

• Do not connect the battery to an electrical power out let.

IN THE EVENT THAT THE VIVID Q N PORTABLE ULTRASOUND SCANNER WILL NOT
BE USED FOR A LONG PERIOD, IT IS NECESSARY TO REMOVE THE BATTERY FROM
THE SYSTEM WHILE NOT IN USE.

Chapter 1 - Introduction 1-15

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1-4-5 Vivid q N Battery Safety (cont’d)

TO PREVENT THE BATTERY BURSTING, IGNITING, OR FUMES FROM THE BATTERY CAUSING
EQUIPMENT DAMAGE, ALWAYS OBSERVE THE FOLLOWING PRECAUTIONS:

• Do not immerse the battery in water or allow it to get wet.

• Do not place the battery into a microwave oven or pressurized container.

• If the battery leaks or emits an odor, remove it from all possible flammable sources.

• If the battery emits an odor or heat, is deformed or discolored, or in a way appea rs abnormal during

use, recharging or storage, immediately remove it and stop using it.

• If you have any questions about the battery, consult your local GE representative.

• Storage of the battery pack:

Short term (less than 1 month): between 0
Long-term (more than 3 months):between 10

NOTE: When storing a battery pack for more than 6 months, it is necessary to charge the battery pack

at least once every 6 months in order to prevent leakage and deterioration in performance (as
a result of self-discharging).

o

C (32o F) and 50o C (122o F).

o

C (50o F) and 35o C (95o F)

NOTE: When charging the battery for the first time after long-term storage, recover the battery pack to

original performance through repeating several cycles of full charging and discharging.

NOTE:

When shipped, the VividqN battery is in a state of being approximately 30% charged. Before use, it is
necessary to fully charge and discharge the battery pack up to 3 times, in order to utilize Li-lon smart
packs.

Important:

• For Vivid q N portable ultrasound scanners supplied from the factory with a dummy battery, when

unpacking the unit, do not discard the dummy battery.

• When charging the VividqN lithium ion battery on an external charger, since the battery in fact

forms one of the four legs of the scanner, removing it will leave the unit standing unbalanced. For
this reason, the dummy battery should be kept, so it may be inserted in position to provide stability
to the scanner while the lithium ion battery is being charged.

• In addition, use of the dummy battery is recommended during transportation or long-term storage

of the Vivid q N portable ultrasound scanner.

1-4-6 Patient Data Safety

WHILE THE SOFTWARE INSTALL PROCEDURE IS DESIGNED TO PRESERVE
DATA, YOU SHOULD SAVE ANY PATIENT DATA, IMAGES, SYSTEM SETUPS
TO A DVD OR HARDCOPY BEFORE DOING A SOFTWARE UPGRADE.

1-16 Section 1-4 - Safety Considerations

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DANGER

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IRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Section 1-5 Dangerous Procedure Warnings

Warnings, such as the warnings below, precede potentially dangerous procedures throughout this
manual. Instructions contained in the warnings must be followed.

DANGEROUS VOLTAGES, CAPABLE OF CAUSING DEATH, ARE PRESENT IN
THIS EQUIPMENT. USE EXTREME CAUTION WHEN HANDLING, TESTING AND
ADJUSTING.

IF THE COVERS ARE REMOVED FROM AN OPERATING VIVID Q N, SOME METAL
SURFACES MAY BE WARM ENOUGH TO POSE A POTENTIAL HEAT HAZARD IF
TOUCHED, EVEN WHILE IN SHUT DOWN MODE.

EXPLOSION WARNING
DO NOT OPERATE THE EQUIPMENT IN AN EXPLOSIVE ATMOSPHERE. OPERATION

OF ANY ELECTRICAL EQUIPMENT IN SUCH AN ENVIRONMENT CONSTITUTES A
DEFINITE SAFETY HAZARD.

EQUIPMENT IS NOT SUITABLE FOR USE IN THE PRESENCE OF A FLAMMABLE
ANAESTHETIC MIXTURE WITH AIR OR WITH OXYGEN OR NITROUS OXIDE.

DO NOT SUBSTITUTE PARTS OR MODIFY EQUIPMENT
BECAUSE OF THE DANGER OF INTRODUCING ADDITIONAL HAZARDS, ONLY

INSTALL GE APPROVED PARTS. DO NOT

PERFORM ANY UNAUTHORIZED

MODIFICATION OF THE EQUIPMENT.

Chapter 1 - Introduction 1-17

GE

WARNINGWARNING

Signed

Date

TAG

&

LOCKOUT

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IRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Section 1-6 Lockout/Tagout (LOTO) requirements

Follow all Lockout/Tagout requirements by ensuring you a re in total control of the AC powe r plug at al l
times during the service process.

To apply Lockout/Tagout (LOTO):

1.) Plan and prepare for shutdown.

2.) Shutdown the equipment.

3.) Isolate the equipment.

4.) Apply Lockout/Tagout Devices.

5.) Control all stored and residual energy.

6.) Verify isolation.

All potentially hazardous stored or residual energy is relieved.

ENERGY CONTROL AND POWER LOCKOUT FOR VIVID Q N.
WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO

VOLTAGE GREATER THAN 30 VOLTS:

1. FOLLOW LOCK OUT/TAG OUT PROCEDURES.

2. TURN OFF THE BREAKER.

3. UNPLUG THE Vivid q N.

4. MAINTAIN CONTROL OF THE POWER PLUG.

5. WAIT FOR AT LEAST 20 SECONDS FOR CAPACITORS TO DISCHARGE, AS THERE ARE NO TEST POINTS TO
VERIFY ISOLATION. THE AMBER LIGHT ON THE OP PANEL ON/OFF BUTTON WILL TURN OFF.

BEWARE THAT THE MAIN POWER SUPPLY AND BACK END PROCESSOR MAY BE ENERGIZED EVEN IF THE POWER
IS TURNED OFF WHEN THE CORD IS STILL PLUGGED INTO THE AC OUTLET.

1-18 Section 1-6 - Lockout/Tagout (LOTO) requirements

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IRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Section 1-7 Product Labels and Icons

The Vivid q N portable ultrasound scanner comes equipped with product labels and icons. These
represent pertinent information regarding the operation of the unit.

1-7-1 Universal Product Labels

The following diagrams illustrate the labels found on the Vivid q N ultrasound units. For an explanation
of label icons and symbols, refer to Tabl e 1- 6 on page 1-20 .

Table 1-5 Main Label for Vivid q N

DESCRIPTION ILLUSTRATION

Rating Plate - BT12

Chapter 1 - Introduction 1-19

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1-7-2 Label Descriptions

The following table shows label icons and symbols that may be found on the Vivid q N ultrasound unit
and/or SafeLock Cart, and provides a de scr ipt ion of ea ch labe l’s pu rp os e an d loc at ion .

Table 1-6 Label Icons and Symbols - Description and Location 1 of 3

Label Name Description Location

Manufacturer’s name and location.
Identification and Rating
Plate

Type/Class Label Used to indicate the degree of safety or protection. Bottom panel of the adapter

Date of Manufacture.

Model and Serial numbers.

Electrical ratings (Volts and Amps)

“CAUTION” The equilateral triangle is usually used

in combination with other symbols to advise or warn

the user.

“ATTENTION - Consult accompanying documents”

is intended to alert the user to refer to the User

Manual or other instructions when complete

information cannot be provided on the label.

On the base of the unit

Various.

Various.

Device Listing/Certification
Labels

“CAUTION - Dangerous voltage” (the lightning flash

with arrowhead in equilateral triangle) is used to

indicate electric shock hazards.

Laboratory logos or labels that denote conformity

with industry safety standards, such as UL or IEC.

Indicates Equipment Type BF applied part for

medical equipment. Identifies a BF type applied

part complying with IEC 60601-1.

CE certification mark. On the base of the unit

Equipment Type CF IEC 60601-1 indicates

equipment having a floating applied part that

provides a degree of protection suitable for direct

cardiac contact.

Indicates compliance with UL safety standard UL

60601-1 Medical Electrical Equipment, Part 1

General Requirements for Safety.

Various.

On the base of the unit

Probe connectors.

On the base of the unit

Above the ECG inlet, ECG connector
and surgical probes.

On the base of the unit

1-20 Section 1-7 - Product Labels and Icons

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Table 1-6 Label Icons and Symbols - Description and Location (cont’d) 2 of 3

Label Name Description Location

Follow instructions for use.

CAUTION - This machine
weighs...Special care must
be used to avoid...

Read and understand all instructions in the User's
Manual before attempting to use the ultrasound
unit.

Consult instructions for use. On the base of the unit

Waste Electrical and Electronic Equipment (WEEE)
Disposal

This symbol indicates that waste electrical and
electronic equipment must not be disposed of as
unsorted municipal waste and must be collected
separately.

Please contact an authorized representative of the
manufacturer for information concerning the
decommissioning of your equipment.

This precaution is intended to prevent injury that
may be caused by the weight of the machine if one
person attempts to move it considerable distances
or on an incline.

Main Label

On the base of the unit.
On the rear of the SafeLock cart.

Used in the Service and User Manual
which should be adjacent to
equipment at all times for quick
reference.

“DANGER - Risk of explosion
used in...”

The system is not designed for use with flammable
anesthetic gases.

“Protective Earth” Indicates the protective earth
(grounding) terminal.

“Equipotentiality” Indicates the terminal to be used
for connecting equipotential conductors when
interconnecting (grounding) with other equipment.

“ON” indicates the power ON position of the power
switch. “Standby” indicates the power stand by
position of the power switch.

CAUTION This Power Switch DOES NOT
ISOLATE Mains Supply.

Model number On the base of the unit

Serial number On the base of the unit

See "EXPLOSION WARNING" on
page 1-8.

Rear of the SafeLock cart.

Peripherals

Adjacent to ON/Standby Switch

Chapter 1 - Introduction 1-21

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Table 1-6 Label Icons and Symbols - Description and Location (cont’d) 3 of 3

Label Name Description Location

Date of manufacture On the base of the unit

1-22 Section 1-7 - Product Labels and Icons

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IRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Section 1-8 Returning/Shipping Probes and Repair Parts

Equipment being returned must be clean and free of blood and other infectious substances.
GE Healtcare policy states that body fluids must be properly removed from any part or equipment prior

to shipment. GE Healtcare employees, as well as customers, are responsible for ensuring that parts/
equipment have been properly decontaminated prior to shipm ent. Under no circumstance should a part
or equipment with visible body fluids be taken or shipped from a clinic or site (for example, body coils
or an ultrasound probe).

The purpose of the regulation is to protect employees in the transportation industry, as well as the
people who will receive or open this package.

NOTE: The US Department of Transportation (DOT) has ruled that “items that were saturated and/or

dripping with human blood that are now caked with dried blood; or which were used or intended
for use in patient care” are “regulate d medi cal waste” for transportation pur poses and must be
transported as a hazardous material.

NOTE: The USER/SERVICE staff should dispose of all the waste properly, per federal, state, and local

waste disposal regulations.

The Ultrasound system is not meant to be used for long-term storage of patient data or images. The
user is responsible for the data on the system and a regular backup is highly recommended.

If the system is sent for repair, please ensure that any patient information is backed up and erased from
the system before shipping. It is always possible during system failure and repair to lose patient data.
GE is not responsible for the loss of this data.

If PHI (Patient Healthcare Information) data needs to be sent to GE employees for service purposes,
GE will ascertain agreement from the customer. Patient information shall only be transferred by
approved service processes, tools and devices restricting access, protecting or encrypting data wher e
required, and providing traceability in the form of paper or electronic documents at each stage of the
procedure while maintaining compliance with cross-border restrictions of patient information transfers.

Chapter 1 - Introduction 1-23

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Section 1-9 EMC, EMI, and ESD

1-9-1 Electromagnetic Compatibility (EMC)

Electromagnetic compatibility describes a level of performance of a device within its electromagnetic
environment. This environment consists of the device itself and its surroundings, including other
equipment, power sources and persons with which the device must interface. Inadequate compatibility
results when a susceptible device fails to perform as intended due to interference from its environment,
or when the device produces unacceptable levels of emission. This interference is often referred to as
radio–frequency or electromagnetic interference (RFI/EMI) and can be radiated throu gh space or
conducted over interconnecting power or signal cables. In addition to electromagnetic ener gy, EMC
also includes possible effects from electrical fields, magnetic fields, electrostatic discharge and
disturbances in the electrical power supply.

1-9-2 CE Compliance

The Vivid q N portable ultrasound scanner conforms to all applicable conducted and radiated emission
limits and to immunity from electrostatic discharge, radiated and conducted RF fields, magnetic fields
and power line transient requirements.

For applicable standards refer to the Safety Chapter in the Vivid q N User Manual.

NOTE: For CE Compliance, it is critical that all covers, screws, shielding, gaskets, mesh and clamps

are in good condition and installed tightly without skew or stress. Proper installation following
all comments noted in this service manual is required in order to achieve full EMC perfor mance.

1-9-3 Electrostatic Discharge (ESD) Prevention

DO NOT TOUCH ANY BOARDS WITH INTEGRATED CIRCUITS PRIOR TO TAKING THE
NECESSARY ESD PRECAUTIONS.

1. ALWAYS CONNECT YOURSELF, VIA AN ARM-WRIST STRAP, TO THE ADVISED
ESD CONNECTION POINT LOCATED ON THE REAR OF THE SCANNER (NEAR THE
POWER CONNECTOR).

2. FOLLOW GENERAL GUIDELINES FOR HANDLING OF ELECTROSTATIC SENSITIVE
EQUIPMENT.

RISK OF ELECTRICAL SHOCK, SYSTEM MUST BE TURNED OFF. AVOID ALL
CONTACT WITH ELECTRICAL CONTACTS, CONDUCTORS AND COMPONENTS.
ALWAYS USE NON-CONDUCTIVE HANDLES DESIGNED FOR THE REMOVAL AND
REPLACEMENT OF ESD SENSITIVE PARTS. ALL PARTS THAT HAVE THE POTENTIAL
FOR STORING ENERGY MUST BE DISCHARGED OR ISOLATED BEFORE MAKING
CONTACT.

1-24 Section 1-9 - EMC, EMI, and ESD

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1-9-4 General Caution

Any changes to accessories, peripheral units or any other part of the system must be appr oved
by the manufacturer. Ignoring this advice may compromise the regulatory approvals obtained
for the product.

NOTE: For CE Compliance, it is critical that all covers, screws, shielding, gaskets, mesh and clamps

are in good condition and installed tightly without skew or stress. Proper installation following
all comments noted in this service manual is required in order to achieve full EMC performance.

Chapter 1 - Introduction 1-25

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Section 1-10 Customer Assistance

1-10-1 Contact Information

If this equipment does not work as indicated in th is service ma nu al or in the Vivid q N User Manual, or
if you require additional assistance, please contact the local distributor or appropriate support resource,
as listed below.

Prepare the following information before you ca ll:

• System ID and/or serial number.

• Software version.

• Date and time of occurrence.

• Sequence of events leading to issue.

• Is the issue reproduceable?

• Imaging mode, probe, preset/application.

• Media brand, speed, capacity, type.

• Detailed description of any problem encountered.

• Save secondary image capture, cine loop.

• Where applicable, save the appropriate log files (by pressing <Ctrl F> [or <Alt D>]).
Remember to save the log files for each day on a separate floppy disk, labelled accordingly.

NOTE: Restart the application before resuming clinical scanning.

1-26 Section 1-10 - Customer Assistance

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1-10-1-1 Phone numbers for Customer Assistance

1-10-2 System manufacturer

Table 1-7 System manufacturer

MANUFACTURER PHONE NUMBER FAX NUMBER

GE VINGMED ULTRASOUND A/S
STRANDPROMENADEN 45
P.O. BOX 141
NO-3191 HORTEN
NORWAY

[phone] [phone]

Chapter 1 - Introduction 1-27

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This page left blank to facilitate double-sided printing.

1-28 Section 1-10 - Customer Assistance

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Chapter 2
Site Preparations

Section 2-1 Overview

2-1-1 Purpose of Chapter 2

This chapter provides the information required to plan and prepare for the installation of a
Vivid q N ultrasound unit. Included are descriptions of the electrical and facility requirements that must be
met by the purchaser. A worksheet is provided at the end of this chapter (see Figure 2-2 on page 2-10)
to help ensure that all the required network information is available, prior to installation.

Table 2-1 Contents in Chapter 2

Section Description Page Number

2-1
2-2
2-3
2-4

Overview
Console Requirements
Facility Needs
Connectivity Installation Worksheet

2-1
2-2
2-6

2-10

Chapter 2 - Site Preparations 2-1

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CAUTION

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Section 2-2 Console Requirements

2-2-1 Unit Environmental Requirements

Table 2-2 Environmental Requirements

Relative Humidity

Requirement Temperature

(non-condensing)

Air Pressure

Operational

Storage

Transport

+10 — +40

-20 — +60

-10 — +60

o

C (50 — 104oF)

o

C (-4 — 140oF)

o

C (14 — 140oF)

30 — 85% 700 — 1060 hPa

30 — 95% 700 — 1060 hPa

30 — 95% 700 — 1060 hPa

NOTE: The Vivid q N portable ultrasound scanner system may be operated at an altitude of up to 3000

meters (9842 ft)

If the system has been in storage or has been transported, please see the acclimation
requirements before powering

ON and/or using the system. See “Installation Warnings” on

page 3-2.

2-2-2 Cooling Requirements

The cooling requirement for the Vivid q N environment is 350 BTU/hr.
The cooling requirement for the SafeLock Cart environment is ~70 BTU/hr.
These figures does not include the cooling require d for lights, people, or other equipment in the room.

NOTE: Each person in the room places an additional 300 BTU/hr demand on the environmental

cooling.

2-2-3 Lighting Requirements

For system installation, updates and repairs, bright lighting is required. However, operator and patient
comfort may be optimized if the room lighting is subdued and indirect when a scan is being per formed.
Therefore, a combination lighting system (dim/bright) is recommended. Keep in mind that lighting
controls and dimmers can be a source of EMI which could degrade image quality. These controls should
be selected to minimize possible interference.

2-2-4 Time and Manpower Requirements

Site preparation takes time. Begin pre-installation checks as soon as possible to allow sufficient time to
make any required changes. If possible, begin these checks as many as six weeks before system
delivery.

Only one person is required to unpack the Vivid q N ultrasound unit; at least two people must be
available to roll the system down the wheeling ramp. Attempts to move the system considerable
distances (or on an incline) by one person alone, could result in personal injury, and/or damage
to the system.

2-2 Section 2-2 - Console Requirements

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2-2-5 Electrical Requirements

NOTE: GE requires a dedicated mains power line and Grou nd for the proper operation of its Ultrasound

equipment. This dedicated power line shall originate at the last distribution panel before the
system.

Sites with a mains power system with defined Neutral and Live:

The dedicated line shall consist of one phase, a neutral (not shared with any other circuit), and a full
size Ground wire from the distribution panel to the Ultrasound outlet.

Sites with a mains power system without a defined Neutral:

The dedicated line shall consist of one phase (two lines), not shared with any other circuit, and a full
size Ground wire from the distribution panel to the Ultrasound outlet.

NOTE: Please note that image artifacts can occur, if at any time within the facility, the Ground from the

main facility's incoming power source to the Ultrasound unit is only a conduit.

2-2-5-1 Vivid q N Power Requirements

Electrical specifications for the Vivid q N system are as follows:

Table 2-3 Electrical Requirements

Adaptor

AC DC converter

2-2-5-2 Inrush Current

Inrush current is not a factor for consideration, due to the inrush current limiting prop erties of the power
supplies.

Table 2-4 Inrush Current

Voltage

100 V 4.5 A 9 A
240 V 2.3 A 4.5 A

2-2-5-3 Site Power Outlets

A dedicated AC power outlet must be within reach of the unit without requiring the use of extension
cords. Other outlets adequate for the external peripherals, medical and test equipment required to
support this unit must also be present and located within 1 m (3.2 ft) of the unit. Electrical installation
must meet all current local, state, and national electrical codes.

Input

Voltage

100V AC to

240V AC

Console Only Console with all Peripherals

Output

Voltage Tolerances Op. Current Frequency

20V ±10% 0.5 to 1A 50-60 Hz

Inrush Current

2-2-5-4 Mains Power Plug

The Vivid q N portable ultrasound scanner are supplied with a mains power plug, as standard. In the
event that the unit arrives without a power plug, or with the wr ong p lug, co ntact your GE de aler. Whe n
necessary, the installation engineer will supply the appropriate power plug to meet the applicable local
regulations.

Chapter 2 - Site Preparations 2-3

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2-2-5-5 Power Stability Requirements

• Voltage drop-out

Max 10 ms.

NOTE: Only relevant if system is operating without a battery.

• Power Transients

(All applications)
Less than 25% of nominal peak voltage for less than 1 millisecond for any type of transient, including

line frequency, synchronous, asynchronous, or aperiodic transients.

2-2-6 EMI Limitations

Ultrasound machines are susceptible to Electromagnetic Interference (EMI) from radio frequencies,
magnetic fields, and transients in the air or wiring. They also generate EMI. The Vivid q N ultrasound
units comply with limits as stated on the EMC label. However, there is no guarantee that interference
will not occur in a particular installation.

NOTE: Possible EMI sources should be identified before the unit is installed, and should not be on the

same line as the ultrasound system. A dedicated line sh ould be used for the ultrasound system.

Electrical and electronic equipment may produce EMI unintentionally as the result of a defect. Sources
of EMI include the following:

• Medical lasers.

• Scanners.

• Cauterizing guns.

•Computers.

•Monitors.

•Fans.

• Gel warmers.

• Microwave ovens.

• Portable phones.

• Broadcast stations and mobile broadcasting machines.

2-4 Section 2-2 - Console Requirements

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2-2-6 EMI Limitations (cont’d)

The following table lists recommendations for preventing EMI:

Table 2-5 EMI Prevention/ Abatement

EMI Rule Details

Ground the unit.

Be aware of RF sources.

Replace and/or reassemble
all screws, RF gaskets,
covers and cores.

Replace broken RF gaskets.

Do not place labels where
RF gaskets touch metal.

Use GE-specified harnesses
and peripherals.

Take care with cellular
phones.

Properly address peripheral
cables.

Poor grounding is the most likely reason an ultrasound unit will have noisy images.
Check the grounding of the power cord and power outlet.

Keep the unit at least 5m (16.4 ft) away from other EMI sources. Special shielding may
be required to eliminate interference problems caused by high frequency, high powered
radio or video broadcast signals.

After you finish repairing or updating the system, replace all covers and tighten all
screws. Any cable with an external connection requires a magnet wrap at each end.
Install the shield over the front of the card cage. Loose or missing covers or RF gaskets
allow radio frequencies to interfere with the ultrasound signals.

If more than 20% or a pair of the fingers on an RF gasket are broken, replace the gasket.
Do not turn ON the unit until any loose metallic part is removed and replaced, if required.

Never place a label where RF gaskets meet the unit. Otherwise, the gap created will
permit RF leakage. In case a label has been found in such a location, move the label to
a different, appropriate location.

The interconnect cables are grounded and require ferrite beads and other shielding.
Cable length, material, and routing are all important; do not make any changes that do
not meet all specifications.

Cellular phones may transmit a 5 V/m signal that causes image artifacts.

Do not allow cables to lie across the top of the system. Loop any peripheral cable excess
length into one bundle.

2-2-7 Probe Environmental Requirements

Table 2-6 Probe Operation and Storage Temperatures

Electronics
Operation
Storage

NOTE: System and electronic probes are designed for storage temperatures o f -20o to +50o C. When

exposed to large temperature variations, the probes should be kept at room temperature for a
minimum of 10 hours before use.

10 — 40oC (50 — 104oF)

-10 — 60oC (14 — 140oF)

Chapter 2 - Site Preparations 2-5

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Section 2-3 Facility Needs

2-3-1 Purchaser Responsibilities

The work and materials required to prepare the site are the responsibility of the purchaser. To avoid
delay, complete all pre-installation work before delivery. Use the Pre-installation Check List (provided
in Table 2-7 on page 2-12) to verify that all the required steps have been completed.

Purchaser responsibilities include:

• Procuring the required materials.

• Completing the preparations prior to de livery of the ult ra so un d sys te m.

• Paying the costs of any alterations and modifications not specifically provided for in the sales
contract.

NOTE: All relevant preliminary electrical installations at the prepared site must be performed by

licensed electrical contractors. Other connections between electrical equipment, and
calibration and testing, must also be performed by qualified personnel. The products involved
(and the accompanying electrical installations) are h ighly sophisticated and special engineering
competence is required. All electrical work on these products must comply with the
requirements of applicable electrical codes. The purchaser of GE equipment must utilize only
qualified personnel to perform electrical servicing of the equipment.

To avoid delays during installation, the individual or team who will perform the installation should be
notified at the earliest possible date (preferably prior to installation), of the existence of any of the
following variances:

• Use of any non-listed product(s).

• Use of any customer provided product(s).

• Placement of an approved product further from the system than the interface kit allows.

The prepared site must be clean prior to delivery of the system. Carpeting is not recomme nded because
it collects dust and creates static. Potential sources of EMI should also be investigated before delivery.
Dirt, static, and EMI can negatively impact system reliability.

2-6 Sect ion 2-3 - Facility Needs

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2-3-2 Mandatory Site Requirements

The following are mandatory site requirements. Additional (optional) recommendations, as well as a
recommended ultrasound room layout, are provided in section 2-3-3 - Site Recomme ndations (see
below).

• A dedicated single branch power outlet of adequate amperage (see Table 2-3 on page 2-3.) that
meets all local and national codes and is located less than 2.5 m (8.2 ft) from the unit’s propo sed
location. See “Electrical Requirements” on page 2-3.

• A door opening of at least 76 cm (2.5 ft) in width (if using the SafeLock Cart).

• The proposed location for the unit is at least 0.2 m (0.67 ft) from the walls, to enable cooling.

• Power outlet and place for any external peripheral are within 2 m (6.5 ft.) of each other with
peripheral within 1 m of the unit to connect cables.

• Power outlets for other medical equipment and gel warmer.

• Power outlets for test equipment within 1 m (3.3 ft) of the ultrasound unit.

• Clean and protected space for storage of probes (either in their case or on a rack).

• Material to safely clean probes (perform ed usin g a pla stic container, never metal).

• In the case of a network option:

• An active network outlet in the vicinity of the ultrasound unit.

• A network cable of appropriate len gth (regular Pin-to-Pin network cable).

• An IT administrator who will assist in configuring the unit to work with your local network. A fixed

IP address is required. Refer to the form provided in Figure 2-2 on pa ge 2-10 for network details
that are required.

NOTE: All relevant preliminary network outlets installations at the prepared site must be performed by

authorized contractors. The purchaser of GE equipment must utilize only qualified personnel to
perform servicing of the equipment.

2-3-3 Site Recommendations

The following are (optional) site recommendations. Mandatory site requirements are provided in the
Mandatory Site Requirements section, above.

• Door opening of 92 cm (3 ft) in width (if using the SafeLock Cart).

• Accessible circuit breaker for a dedicated power outlet.

• Sink with hot and cold running water.

• Receptacle for bio–hazardous waste, for example, used probe sheaths.

• Emergency oxygen supply.

• Storage area for linens and equipment.

• Nearby waiting room, lavatory, and dressing room.

• Dual level lighting (bright and dim).

• Lockable cabinet for software and manuals.

Chapter 2 - Site Preparations 2-7

GE

36 IN.

(92 CM)

Dedicated Power Outlets

Hospital Network

Dedicated Analog Telephone Line
for Connection to InSite

GE Cabinet for
Software and Manuals
(optional)

VividqN

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IRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

2-3-3-1 Recommended Ultrasound Room Layout

Figure 2-1 below shows a floor plan illustrating the recommended layout of the Ultrasound Room and

depicting the minimal room layout requirements.

Figure 2-1 Recommended Floor Plan 4.3m x 5.2m (14 ft x 17 ft)

2-8 Sect ion 2-3 - Facility Needs

GE

CAUTION

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IRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

2-3-4 Networking Pre-Installation Requirements

2-3-4-1 Stand-alone Unit (without Network Connection)

None.

2-3-4-2 Unit Connected to Hospital’s Network

Supported networks:

•Wired LAN

• Wireless LAN

In order to achieve isolation between the Vivid q N scanner and the hospital network it is
mandatory to use a Category 5 LAN cable with non-grounded shielding.
(Cable to be supplied by the hospital).

2-3-4-3 Purpose of the DICOM Network Function

DICOM services provide the operator with clinically useful features for moving images and patient
information over a hospital network. Examples of DICOM services include the transfer of images to
workstations for viewing or transferring images to remote printers. As an added benefit, transferring
images in this manner frees up the on-board moni tor and peripherals, enabling viewing to be don e while
scanning continues. With DICOM, images can be archived, stored, and retrieved faste r, easier, a nd at
a lower cost.

2-3-4-4 DICOM Option Pre-Installation Requirements

To configure the Vivid q N ultrasound unit to work with other network connections, the network
administrator must provide the required information, which should include the following:

• Vivid q N Details: DICOM network details for the Vivid q N unit, including the host

name, local port, IP address, AE title and net mask.

• Routing Information: IP addresses for the default gateway and other routers in use at

the site.

• DICOM Application Information: Details of the DICOM devices in use at the site, including the

DICOM host name, AE title and IP addresses.

Chapter 2 - Site Preparations 2-9

GE

Site System Information

Services (Destination Devices)

TCP/IP Settings

Device Type

Manufacturer

Name

IP Address

Port

AE Title

1
2
3
4
5
6
7
8

9
10
11
12

Dept:

Vivid q N

Type:

Floor:

Room:

REV:

Comments:

CONTACT INFORMATION
Name

Title

Phone

E-Mail Address

Site:

Scanner IP Settings

IP Address:

Subnet Mask:

Default Gateway:

(Echo Server/GEMNet Server/EchoPac PC)

Server Name:

Remote DB User Name:

Name - AE Title:

Remote Archive Setup

IP Address:

Subnet Mask:

Default Gateway:

Name - AE Title:

(or Vivid q N SN:)

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IRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Section 2-4 Connectivity Installation Worksheet

2-10 Section 2-4 - Connectivity Installation Worksheet

Figure 2-2 Connectivity Installation Worksheet

GE

Vivid i n or Vivid q N

Host Name
AE Title

Local Port

IP Address

Net Mask

...

...

ROUTING INFORMATION

ROUTER2
ROUTER3

ROUTER1

...

...
...
...

...
...
...

Destination
IP Addresses

GATEWAY IP Addresses

Default

DICOM APPLICATION INFORMATION

NAME

Store 2

Store 3

Store 1

MAKE/REVISION IP ADDRESSES PORTAE TITLE

Store 5

Store 6

Store 4

Storage
Commit

MPPS

Work list

...

...

...

...

...

...

...

...

...

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IRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Figure 2-3 Worksheet for DICOM Network Information

Chapter 2 - Site Preparations 2-11

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IRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

2-4-1 Check List

Table 2-7 Vivid q N Pre-Installation Check List

Action Yes No

Schedule at least 3 hours for installation of the system.

Notify installation team of the existence of any variances from the basic installation.

Make sure system and probes have been subject to acclimation period.

Environmental cooling is sufficient.

Lighting is adjustable to adapt to varying operational conditions of the scanner.

Electrical facilities meet system requirements.

EMI precautions have been taken and all possible sources of interference have been
removed.

Mandatory site requirements have been met.

If a network is used, IP address has been set for the system and a dedicated network
outlet is available.

2-12 Section 2-4 - Connectivity Installation Worksheet

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IRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Chapter 3
System Setup

Section 3-1 Overview

3-1-1 Purpose of Chapter 3

This chapter provides instructions for installing the Vivid q N ultrasound unit. Before beginning the
installation process, an appropriate site must be prepared, as described in Chapter 2 - Site

Preparations. Once the site has been prepared, installation can proceed as described in this chapter.

Included in this chapter are guidelines for transporting the unit to a new site, as well as procedures tha t
describe how to receive and unpack the equipment, and (if necessary) how to file a damage or loss
claim. Instructions for checking and testing the unit, probes, and external peripherals for electrical safety
are also provided.

NOTE: As described in "Installation Acceptance Test Criteria" on page 3-180, a Vivid q N ultrasound

scanner is ready for use after the system has been configured successfully in accordance with
the information provided in - System Setup (this chapter).

NOTE: Depending on the customer’s specific requirements, the Vivid q N portable ultrasound scanner

may have been supplied with or without the SafeLock Cart (optional). Where applicable, the
installation procedures for each scenario are clearly identified in this chapter.

Table 3-1 Contents in Chapter 3

Section Description Page Number

3-1
3-2
3-3
3-4
3-5
3-6
3-7
3-8

3-9
3-10
3-11
3-12

Overview
Installation Reminders
Receiving the Vivid q N
Unpacking the Equipment
Preparing for Installation
Ensuring Protection from EMI
Completing the Hardware Installation
Mounting the Vivid q N on the SafeLock Cart (optional)
Configuration
Connectivity Setup
Storing and Transporting the Unit
Completing the Installation Paperwork

3-1
3-2
3-5

3-8
3-12
3-19
3-20
3-65
3-69
3-85

3-179
3-180

Chapter 3 - System Setup 3-1

GE

CAUTION

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IRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Section 3-2 Installation Reminders

3-2-1 Average Installation Time

The Vivid q N installation and functional checkout will take approximately one hour; Vivid q Nconsoles
with optional equipment may take slightly longer.

Once the site has been prepared, the average installation time required is shown in Table 3-2 below.

Table 3-2 Average Installation Time

Average

Description

Unpacking the scanner 20 minutes

Installing the scanner 30 minutes Time may vary, according to the required configuration

DICOM Option

(connectivity)

3-2-2 Installation Warnings

Installation Time

30 minutes Time may vary, according to the required configuration

Comments

1.) The Vivid q N portable ultrasound scanner weighs only 5 Kgs (11 lbs). (This is the weight of the
scanner without any optional accessories). However since the SafeLock Cart weighs approximately
40 kg (88 lbs), two persons are always required to unpack it.

2.) There are no operator-serviceable components. To prevent shock, do not remove any covers or

panels. Should problems or malfunctions occur, unplug the power cord. Only qualified service
personnel should carry out servicing and troubleshooting.

3-2-2-1 System Acclimation Time

Following transport, the Vivid q N system may be very cold, or hot. Allow time for the system to
acclimate before being switched ON. Acclimation requires 1 hour for each 2.5

o

temperature of the system is below 10

C or above 35oC.

o

C increment, when the

Turning the system ON after arrival at the site - wit hout allowing time for acclimation - may cause
system damage!

Table 3-3 Vivid q N System Acclimation Time

ALLOWED TRANSPORTATION AND STORAGE TEMPERATURES OUT OF SPEC!

60 55 50 45 40 35 30 25 20 15 10 5 0 -5 -10 -15 -20 -25 -30 -35 -40

°C

140 131 122 113 104 96 86 77 68 59 50 41 32 23 14 5 -4 -13 -22 -31 -40

°F

864200000002468101214161820

Hrs

3-2 Section 3-2 - Installation Reminders

GE

DANGER

WARNINGWARNING

CAUTION

CAUTION

CAUTION

CAUTION

CAUTION

CAUTION

NOTICE

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IRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

3-2-3 Safety Reminders

WHEN USING ANY TEST INSTRUMENT THAT IS CAPABLE OF OPENING THE
AC GROUND LINE (I.E., METER’S GROUND SWITCH IS OPEN), DO NOT TOUCH
THE UNIT!

Two people are required to unpack the SafeLock Cart, as it is heav y. Two people are always
required whenever a part weighing 19kg (35 lb.) or more must be lifted.

If the unit is very cold or hot, do NOT turn ON power to the unit unt il it has had sufficie nt time to
acclimate to its operating environment.

To prevent electrical shock, connect the unit to a properly grounded power outlet.
Do NOT use a three-prong to two-prong adapter, as this defeats safety grounding.

To ensure proper grounding, connect this equipment to a receptacle marked “HOSPITAL ONLY”
OR “HOSPITAL GRADE”.

Do NOT wear the ESD wrist strap when you work on live circuits where more than
30 V peak is present.

Do NOT operate the unit unless all board covers and frame panels are securely in place, to
ensure optimal system performance and cooling. (When covers are removed, EMI may be
present).

ACOUSTIC OUTPUT HAZARD
ALTHOUGH THE ULTRASOUND ENERGY TRANSMITTED FROM THE VIVID Q N PROBE IS

WITHIN AIUM/NEMA STANDARDS, AVOID UNNECESSARY EXPOSURE. ULTRASOUND
ENERGY CAN PRODUCE HEAT AND MECHANICAL DAMAGE.

When the SafeLock Cart is connected to the wall outlet and the main circuit breaker is in the ON
position, the AC Box Fan is operated, even if the system is turned OFF.

NOTE: The Vivid q N User Manual should be fully read and understood before operating the unit. Keep

the manual near the unit for reference.

Chapter 3 - System Setup 3-3

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IRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

3-2-4 The Tilt & Shock Indicators

3-2-4-1 Overview

Unproper handling during transportation may harm the equipment inside the package even if the
package itself is undamaged.

To make it easier to detection if the handling during transportation has been unproper, a set of Tilt &
Shock indicators have been attached to the transportation box.

3-2-4-2 Position of the Tilt & Shock Indicators

The Tilt & Shock indicators have been attached to the right side of the transportation box as illustrated
in the figure below.

Figure 3-1 Tiltwatch and Shockwatch positions on Transportation Box

3-4 Section 3-2 - Installation Reminders

GE

WARNINGWARNING

RED COLOR

RED COLOR

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IRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Section 3-3 Receiving the Vivid q N

3-3-1 Examine All Packages

Examine all packages closely at time of delivery, as described in the procedure below.

Table 3-4 Examine All Packages

STEP TASK ILLUSTRATIONS

1

2 Is the Shock Indicator red colored inside the middle of the

3 Is the Tilt Indicator red colored inside the middle of the

Is damage apparent?

• If yes; continue with the instructions in subsection

3-3-2 - Damage in Transportation.

• If no; continue with step 2.

indicator?

• If yes: The Shock Indicator has been triggered.
Make a remark on the Post Delivery Checklist about the
triggered indicator before you continue with step 2.

• If no: Continue with step 2.

indicator?

• If yes: The Tilt Indicator has been triggered.
Make a remark on the Post Delivery Checklist about the
triggered indicator and then follow the rest of the
instructions in subsection 3-3-2 - Damage in

Transportation.

• If no: Continue with the instructions in Section 3-3 -

Receiving the Vivid q N.

For Vivid q N portable ultrasound scanners supplied from the factory with a dummy
battery, when unpacking the unit, do not discard the dummy battery.

When charging the Vivid q N lithium ion battery on an external charger, since the
battery in fact forms one of the four legs of the scanner, removing it will leave the unit
standing unbalanced. For this reason, the dummy battery should be kept, so it may be
inserted in position to provide stability to the scanner while the lithium ion battery is
being charged.

In addition, use of the dummy battery is recommended during transportation or
long-term storage of the Vivid q N portable ultrasound scanner.

Chapter 3 - System Setup 3-5

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IRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

3-3-2 Damage in Transportation

Follow this procedure if damage is apparent, or if any of the Tilt & Drop Indicators show failure:

Table 3-5 Damage in Transportation

STEP TASK

1

2

3

Write “Damage In Shipment” on ALL copies of the freight or express bill BEFORE delivery is accepted or “signed
for” by a GE representative or hospital receiving agent.

Report the damage to the carrier.

• Whether noted or concealed, damage MUST be reported to the carrier immediately upon discovery, or in
any event, within 14 days after receipt, and the contents and containers held for inspection by the carrier.

• A transportation company will not pay a claim for damage if an inspection is not requested within this 14 day
period.

Report the damage on the Post Delivery Checklist.
Specify if the tilt & drop indicators show failure in the “Packing” field on the Post Delivery Checklist.

3-6 Section 3-3 - Receiving the Vivid q N

GE

HANDLE WITH CARE

FRAGILE,
HANDLE WITH CARE

KEEP DRY,
PROTECT FROM MOISTURE

TOP.
UPRIGHT
TRANSPORTATION
& STORAGE

RECYCLING.
RECYCLABLE WOOD

RELATIVE HUMIDITY
BETWEEN 30 and 95%

KEEP
TRANSPORTATION
TEMPERATURE
BETWEEN -10°C and
+60°C.

KEEP AIR PRESSURE
BETWEEN
70 kPa and 106 kPa

MANUFACTURER

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IRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

3-3-2-1 Transportation Box Label

The Transportation Box Label is located at the front of the transportation box.

Figure 3-2 Transportation Box Label

3-3-2-2 The Vivid q N Transportation Box Label details

Figure 3-3 Vivid q N Transportation Box Label details

Chapter 3 - System Setup 3-7

GE

CAUTION

Break the seal

Open the Lock

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IRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Section 3-4 Unpacking the Equipment

Please read this section fully before unpacking the Vivid q N ultrasound unit.

Figure 3-4 Shipping Box for the Vivid q N only

Figure 3-5 To remove the Lid of the Box

3-8 Section 3-4 - Unpacking the Equipment

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IRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Section 3-4Unpacking the Equipment (cont’d)

Figure 3-6 Transportation box - lid removed

Table 3-6 Shipping Carton Dimensions and Weights

Description Height Width Depth

Ultrasound system with

probes, peripherals and accessories)

a.Weight is approximate and will vary depending on supplied peripherals

3-4-1 Examine All Packages

Examine the Transportation box closely at time of delivery, as described in the procedure that follow.

Weight

85 cm 87 cm 66cm 35 kgs. Empty

a

Chapter 3 - System Setup 3-9

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IRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

3-4-2 Unpacking the Wooden Transportation box

After completing a visual inspection of the Transportation box and Drop/Tilt indicators, proceed
unpacking as follows:

1.) Remove sealers and unlock two locking levers at two sides of the Box as shown in Figure 3-5 on

page 3-8

2.) Remove the packing slip (shipping consignment note) detailing the contents of the Transportation

Box, keep close to hand and be ready to mark the check list.

3.) Remove the surface packing material (paper pad, silica gel, etc.). Continue to remove additional

packing material as applicable during the following procedure steps.

4.) Carefully remove the box containing the probes.

5.) Take out the package containing the following accessories: cables (AD/DC; ECG; Network),

Isolation Box, and software CD.

6.) Verify the content against the Delivery Note.

7.) Remove each of the boxes (one, two, or more, depending on options ordered) containing the

peripherals and Vivid q N.

8.) Carefully remove the Vivid q N ultrasound unit from the box and place at a flat and stable location-

refer to Figure 3-7 on page 3-10.

Figure 3-7 The Vivid q N

3-10 Section 3-4 - Unpacking the Equipment

GE

NOTICE

WARNINGWARNING

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IRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

3-4-3 Verifying the Transportation box Contents

After unpacking, it is important to verify that all items ordered by the customer have b een received (refer
to the Delivery Note). Compare all items listed on the packing slip (shipping consignment note) with
those received and report any items that are missing, back-ordered, or damaged, to your GE sales
representative.

It is recommended to keep and store the transportation box and all ot her packing materials in
case the unit has to be moved to a different location in the future.

For warranty purposes, storage of the above is required for one ye ar from date of purchase.

3-4-4 Physical Inspection

3-4-4-1 System Voltage Settings

Verify that the Vivid q N AC adapter is set to the correct voltage. The Voltage settings are 220-240V AC.

Setting the ultrasound components to the wrong voltage setting will most likely destroy the
equipment.

3-4-5 EMI Protection

The Vivid q N Ultrasound Unit has been designed to minimize the effects of Electro Magnetic
Interference (EMI). Many of the covers, shields, and screws are provided primarily to protect the system
from image artifacts caused by this interference. For this reason, it is imperative that all covers and
hardware are installed and secured before the unit is put into operation.

Chapter 3 - System Setup 3-11

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IRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Section 3-5 Preparing for Installation

3-5-1 Confirming Customer Order

When preparing for installation of a Vivid q N system, it is important to verify that all items ordered by
the customer have been received. Compare all items listed on the packing slip (shipping consignment
note) with those received and report any items that are missing, back-ordered, or damaged, to your GE
sales representative.

3-5-2 Verifying the Transportation Box Contents

The following sections list the contents of the shipping carton that are additional to the
Vivid q N. These include external accessories and probes, as well as a regional language support kit,
and optional peripherals (as ordered). Ensure that all relevant components are present before
completing the installation.

NOTE: The transportation box contains an External Accessory Kit and Optional Peripherals Check

List. When checking the contents of the carton, make sure the Check List is completed. In the

event that any items are missing, contact your local GE representative.

3-5-2-1 Probes

The transportation box will contain the probes that have been ordered with the system.
For a list of probes available for use with the Vivid q N portable ultrasound scanner, refer to Section 9-7

"Probes" on page 9-8.

3-12 Section 3-5 - Preparing for Installation

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

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IRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

3-5-3 Component Inspection

After verifying that all the required parts are included in the shipping crate, inspect the system
components using the checklist supplied below. In addition, ensure that all the labels described in

Chapter 1 - Introduction are present, accurate and in good condition, and enter the serial numbe r printed

on the main label into the system installation details card, as described in System Installation Details on

page 3-180.

3-5-3-1 Damage Inspection Checklist

Visually inspect the contents of the shipping carton for damage. If any parts are damaged or missing,
contact an authorized GE Service Representative.

•A Damage Inspection Checklist for the Vivid q N portable ultrasound scanner is provided in

Table 3-7 below.

•A Damage Inspection Checklist for the SafeLock Cart (optional) is provided in Table 3-8 on

page 3-14.

Table 3-7 Damage Inspection Checklist - Vivid q N System

Step Item Recommended Procedure

1

Console

2

Control Console

3

Probes

4

LCD Display

5

Fans Verify that the system’s cooling fans and peripheral fans are operating.

6

Rear Panel

7

Covers

8

Peripherals

9

AC DC System

10

Power Cord

Verify that the system is switched OFF and unplugged. Clean the console and
control panel.

Physically inspect the control console for missing or damaged items. Verify the
proper illumination of all the control panel buttons.

Check all probes for wear and tear on the lens, cable, and connector. Look for bent
or damaged pins on the connector and in the connector socket on the unit. Verify
that the EMI fingers around the probe connector socket housing are intact. Check
the probe locking mechanism and probe switch.

Clean the LCD display by gently wiping with a dry, soft, lint-free non-abrasive
folded cloth. Inspect the monitor for scratches and raster burn.

Check the rear panel connectors for bent pins, loose connections and loose or
missing hardware. Screw all the cable connectors tightly to the connector sockets
on the panel. Verify that the labeling is in good condition.

Check that all screws are tightly secured in place, that there are no dents or
scratches and that no internal parts are exposed.

Check and clean the peripherals in accordance with the manufacturer’s directions.
To prevent EMI or system overheating, dress the peripheral cables inside the
peripheral cover.

Check the AC DC unit is not damaged or cracked board and verify that the output
cable is properly secured.

Check the power cord for cuts, loose hardware, tire marks, exposed insulation, or
any deterioration. Verify continuity. Replace the power cord, as required.

Chapter 3 - System Setup 3-13

GE



Clamp securing power cord

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IRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

3-5-3-1 Damage Inspection Checklist (cont’d)

Table 3-8 Damage Inspection Checklist - SafeLock Cart (optional)

Step Item Recommended Procedure

1

Probe Holders Clean the gel wells with warm water and a damp cloth to remove all traces of gel.
Peripheral

2

Power and USB
Audio Panels

3

Covers Check that all screws are in place, all chassis and internal covers are installed.

4

Peripherals

5

AC System

6

Power Cord

7

Front Castors

Check the panel connectors for bent pins, loose connections and loose or missing
hardware. Screw all the cable connectors tightly to the connector sockets on the
panel. Verify that the labeling is in good condition.

Check and clean the peripherals in accordance with the manufacturer’s directions.
To prevent EMI or system overheating, dress the peripheral cables inside the
peripheral cover.

Check the AC board connectors and the associated cabling for good connection
and proper insulation. Verify that the connections are secured.

Check the power cord for cuts, loose hardware, tire marks, exposed insulation, or
any deterioration. Verify continuity.

Tighten the clamps that secure the power cord to the unit and the outlet plug to the
cord. Replace the power cord and/or clamp, as required.

Check that the front castors can swivel, and can be placed in the locked position
by pressing the foot brake lever (lower) down on each castor. Check that the upper
lever releases the SafeLock Cart wheel lock on each castor wheel.

8

Rear Castors Check that the rear castors can roll and swivel.

3-14 Section 3-5 - Preparing for Installation

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IRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

3-5-3-2 Front and Side View of the Vivid q N Ultrasound Unit

Figure 3-8 below shows the Vivid q N ultrasound unit components that are visible from the front and side

of the ultrasound unit.

Figure 3-8 Front and Side View of the Viv id q N

1

Display Monitor: tilts up and down.

2

Speakers: Two loudspeakers for Doppler sound

3

Control Panel: Contains the alphanumeric keyboard and the buttons used to operate the

ultrasound unit.

4

Rear Handle

5 Air Vents
6 Probe Ports: Two active probe connectors (one for a pencil probe).
7

ECG Connector

8 ON/OFF Switch
9 Alphanumeric Keyboard and Operation Button
10 Release Latch

Chapter 3 - System Setup 3-15

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IRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

3-5-3-3 Rear View of the Vivid q N Ultrasound Unit

Figure 3-9 shows a view of the Vivid q N ultrasound unit rear panel and external peripheral/accessory

connectors

Figure 3-9 View of the Vivid q N Rear Panel

1 Two interchangeable USB ports (digital printer, CD-RW and other peripherals)
2 Docking connector (currently not in use)
3 Port for DC IN (AC Adapter)
4 SVGA Output (VCR option or CRT monitor option)
5 LAN 10/100 Base-TX Ethernet network connector
6 PCMCIA port for PC card.
7 Ejection lever for PCMCIA device

3-16 Section 3-5 - Preparing for Installation

GE

1

9

2

4

5

6

7

8

10

11

3

12

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IRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

3-5-3-4 Vivid q N SafeLock Cart

Figure 3-10 Vivid q N SafeLock Cart Components

Table 3-9 Vivid q N SafeLock Cart Components

Label Item Label Item

1

Top Shelf Assembly (with handle)

2

Probe Shelf (with probe holders)

3

Peripheral Power Outlet

4

Rear Upper Cover

5

AC Distribution Assembly (behind cover)

6

Bottom Cover - Front

10
11
12

7

Bottom Cover - Rear (AC Assembly Cover)

8

Rear Lower Cover

9

SafeLock Cart Bottom Assembly
Front Wheels (with locking lever)
Rear Wheels
AC Cable Hook

Chapter 3 - System Setup 3-17

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WARNINGWARNING

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IRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

3-5-4 Confirming SafeLock Cart Voltage Configuration

1.) Check the safety rating plate located at the rear of the SafeLock Cart, above AC input connector.

2.) Remove the bottom cover (rear) from the SafeLock Ca rt to provide access to the jumper on the AC

unit. See Figure 3-11 below.

Figure 3-11 Jumper on AC Unit

3.) Make sure that the jumper is set to either 100 to 120 V AC or to 220 - 240 V AC, in accordance with

the voltage rating shown on the safety rating plate (step 1).

3-5-5 System Voltage Confirmation

3-5-5-1 System Voltage Settings

Verify that the Vivid q N is set to the correct voltage.
The VividqN voltage settings are found on the base (underside) of the system.

For illustrations of the label with the voltage setting, see:

• Table 1-5 "Main Label for Vivid q N" on page 1-19

CONNECTING THE VIVID Q N TO THE WRONG VOLTAGE LEVEL WILL MOST LIKELY
DESTROY THE SCANNER.

3-18 Section 3-5 - Preparing for Installation

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IRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Section 3-6 Ensuring Protection from EMI

The Vivid q N unit has been designed to minimize the effects of Electro-Magnetic Interference (EMI).
Many of the covers, shields, and screws are provided primarily to protect the system from image
artifacts caused by this interference. For this reason, it is imperative that all covers and hardware are
installed and secured before the unit is put into operation.

Ensure that the system is protected from electromagnetic interference (EMI), as follows:

• Operate the system at least 15 feet away from equipment that emits strong electromagnetic

radiation.

• Operate the system in an area enclosed by walls, floors and ceilings comprised of wood, plaster or

concrete, which help prevent EMI.

• Shield the system when operating it in the vicinity of radio broadcast equipment, if necessary.

• Do not operate mobile phones or other EMI emitting devices in the ultrasound room.

• Verify that all EMI rules listed in the following table are followe d :

NOTE: The VividqN

qualified facilities, in terms of the prevention of radio wave interference. Operation of the
ultrasound unit
television sets situated near the medical equipment.

Table 3-10 EMI Prevention/ Abatement

EMI Rule Details

Ground the unit.

Be aware of RF sources.

Replace and/or reassemble
all screws, RF gaskets,
covers and cores.

Replace broken RF gaskets.

Do not place labels where
RF gaskets touch metal.

u ltrasound unit is approved for use in hospitals, clinics and other e nvironmentally

in an inappropriate environment can cause electronic interference to radios an d

Poor grounding is the most likely reason an ultrasound unit will have noisy images. Check
the grounding of the power cord and power outlet.

Keep the unit at least 5m (16.4 ft) away from other EMI sources. Special shielding may be
required to eliminate interference problems caused by high frequency, high powered radio
or video broadcast signals.

After you finish repairing or updating the system, replace all covers and tighten all screws.
Any cable with an external connection requires a magnet wrap at each end. Install the shield
over the front of the card cage. Loose or missing covers or RF gaskets allow radio
frequencies to interfere with the ultrasound signals.

If more than 20% or a pair of the fingers on an RF gasket are broken, replace the gasket.
Do not turn on the unit until any loose metallic part is removed and replaced if needed.

Never place a label where RF gaskets meet the unit. Otherwise, the gap created will permit
RF leakage. In case a label has been found in such a location, move the label to a different
appropriate location.

Use GE specified harnesses
and peripherals.

Take care with cellular
phones.

Properly address peripheral
cables.

The interconnect cables are grounded and require ferrite beads and other shielding. Cable
length, material, and routing are all important; do not make any changes that do not meet
all specifications.

Cellular phones may transmit a 5 V/m signal that causes image artifacts.

Do not allow cables to lie across the top of the card cage or hang out of the peripheral bays.
Loop any peripheral cable excess length inside the peripheral bays or hang on the hooks
provided below the console. Attach the monitor cables to the frame.

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Section 3-7 Completing the Hardware Installation

The hardware installation procedures described in this section provide instructions and information for
the possible scenarios, as follows:

• Vivid q N scanner but no SafeLock Cart - connections direct to the system

• Vivid q N scanner with SafeLock Cart

• Vivid q N scanner but no SafeLock Cart - connections via USB hub

NOTE: If required, it is possible to disable access to all Vivid q N scanner USB ports (including the

CD/DVD drive) in order to limit system vulnerability. This is implemented from the System
Configuration window, via the Service tab.

Activate the USB External Media disabled checkbox (as shown in XREF Figure 3-22 below), then
press the F2 or Esc key to save the changes.

Figure 3-12 Disabling USB External Media

NOTE: After disabling all Vivid q N scanner USB ports, all peripherals that are used by connecting to

a USB port (and also the CD/DVD drive) will not be accessible until such time as access to USB
External Media is re-enabled - i.e., the USB External Me dia disabled checkbox (shown above)
is unchecked.

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3-7-1 Connecting Printers

WHEN CONNECTING PRINTERS TO THE SYSTEM OR SAFELOCK CART, ONLY
MULTIPLE-SOCKET OUTLETS PROVIDED WITH THE SYSTEM ARE TO BE USED FOR
SUPPLYING POWER TO EQUIPMENT INTENDED TO FORM PART OF THE SYSTEM.

3-7-1-1 Printer Connection and Configuration - Overview

NOTE: Before connecting a printer to the Vivid q N scanner, refer to the "Safety and Environmental

Guidelines" on page 1-12.

This section provides information common to all printers approved for use with the Vivid q N ultrasound
scanner, as follows:

• Printer Categories and Outline of Procedure Instructions, below.

• "Configuring Hot Keys to Activate Printing Direct from the Control Panel" on page 3-22.

• "Configuring Printing Orientation (Portrait or Landscape) and Paper Size" on page 3-23.

3-7-1-1-1 Printer Categories and Outline of Procedure Instructions

NOTE: The printers approved for use with the Vivid q N system are categorized in Table 3-11 below.

Refer to the appropriate instructions for connecting a specific printer, as applicable.

Table 3-11 Printer Categories and Connection Procedures

Printer Category Connection Procedure

Report Printer (Color)
Report Printer (Color) with Network Capabilities
Video Printer (B&W)

Video Printer (Color)

• "HP470 Color Printer" on page 3-26

• "HP Officejet Pro 8000 Color Printer" on page 3-28

• "Sony UP-D897 B/W Video Printer" on page 3-29

• "Sony UP-D25MD Color Video Printer" on page 3-33

• Sony UP-D23MD Color Video Printer
Refer to:

"Sony UP-D25MD Color Video Printer" on page 3-33

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3-7-1-1-2 Configuring Hot Keys to Activate Printing Direct from the Control Panel

1.) Press Config (or F2).

2.) Select Connectivity (in the lower part of window).

3.) Select the Additional Outputs tab.

Figure 3-13 Configuring Control Panel Hot Keys for Printing

4.) From the Button drop-down menu (see Figure 3- 13), select to configure either the Print button or
Alt+Print to activate a variety of outputs.

5.) Use the left or right arrows below to add any of the available options (listed on the left) as Outputs
(listed on right).

6.) From the listed Outputs, select (highlight) the required output, right-click and select Properties to
configure the output device accordingly.

Printing may now be activated direct from the Vivid q N Control Panel, using the hot key you have
configured for this purpose.

7.) Proceed to perform the "B/W and Color Printer Test" on page 4-24.

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Selected Devices

Select Advanced

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IRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

3-7-1-1-3 Configuring Printing Orientation (Portrait or Landscape) and Paper Size

To change the printing orientation and printing paper size, configure the printer as described below.
To configure printers for portrait/landscape printing, the change must be performed at the Windows

operating system level. The user first accesses the system at the Application s level from the Additional
Outputs screen. By selecting the Advanced option under Selected Devices, the user accesses the
Printer Properties dialog box and proceeds with the configuration procedur e as explained below.

An additional procedure is required to configure the Sony UP-D897 Printer. This is described in

"Configuring the Sony UP-D897 Printer" on page 3-30.

1.) On the system console, press Config and select Connectivity.

2.) From the Additional Outputs screen under Selected Devices, select Advanced...

Figure 3-14 Advanced option at Windows level

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3.) Click Configure in the Printer Properties dialog to enter Print Setup.

Figure 3-15 Printer Properties Dialog Box

4.) In the Orientation area, select Portrait or Landscape as needed.

Figure 3-16 Printer Setup

5.) From the Paper Size drop-down list, select the required paper size.

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Orientation:
From scroll-down list,
select Portrait

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6.) Click Properties. The printer properties screen opens - Figure 3-17.

Figure 3-17 Printing Properties - Selecting Orientation

7.) Verify that the selected orientation and paper size are correct.

8.) Click OK twice and then once more to return to the Advanced Outputs tab.

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NOTICE

NOTICE

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3-7-1-2 HP470 Color Printer

IMPORTANT
Do not connect the DeskJet Color Printer to the Vivid q N system while scanning is in progress!

IMPORTANT
During Stand-by mode, it is NOT recommended to introduce or remove USB devices; this may
cause the system to lock-up during the boot-up procedure.

Figure 3-18 DeskJet Color Printer

The DeskJet Color Printer connection in the different scenarios is explaine d below.

• Connection via LAN

There are a few DeskJet Color Printers that can be connected to the system via LAN - refer to "Add

Printer" on page 3-80. The DeskJet Color Printer can be connected to an external, non-isolated

power source.

Do not attempt to use a different type of DeskJet Color Printer ( brand or model) other than the
DeskJet Color Printer provided by

GE. The ultrasound system is an extremely sensitive and

complex medical system. Any unauthorized peripherals may cause system failure or damag e!

No SafeLock Cart - connection directly to the Vivid q N system

This only applies to HP 460 models which are supplied pre-installed with the appropriate software
drivers. The DeskJet Color Printer can be con nected to either of the USB ports (upper or lower) on
the rear connectors panel.

When connecting directly to the system it is necessary to use an additional power source. As a
safety precaution, this must be done via an isolation transformer.

The DeskJet Color Printer can be connected once the system is powered ON, or after shutdown.

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Do not attempt to use a different type of DeskJet Color Printer ( brand or model) other than the
DeskJet Color Printer provided by

GE. The ultrasound system is an extremely sensitive and

complex medical system. Any unauthorized peripherals may cause system failure or damage!

• No SafeLock Cart - connection via USB hub

As stated above. Safety considerations must be taken into account. The DeskJet Color
Printer must be powered via an isolation transformer. Either USB port may be used to

communicate with the device.

• Vivid q N mounted on SafeLock Cart

The DeskJet Color Printer may be connected to any of the USB outlets provided on the SafeLock
Cart. One must use the additional power source to activate the DeskJet Color Printer. However, this
must be powered from the SafeLock Cart itself, via one of the isolated peripheral power outlets
provided on the cart.

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AC Power Cable

USB Cable

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3-7-1-3 HP Officejet Pro 8000 Color Printer

NOTE: The HP8000 Color Printer is a Non-Medical device.
NOTE: The HP8000 Color Printer can be connected to the Vivid q N LAN only.

When using the USB connection, the printer should be connected through an isolated
transformer, since the Vivid q NUSB is not isolated.

NOTE: When powering the HP8000 Color Printer from the SafeLock Cart, the pr inter may be used via

a USB or LAN connection.

Figure 3-19 HP Officejet Pro 8000 Color Printer

3-7-1-3-1 Connecting the HP Officejet Pro 8000 to the Vivid q N Scanner Mounted on the SafeLock Cart

NOTE: Follow the installation procedure for mounting the Vivid i/q system on the SafeLock cart, as

described in "Mounting the Vivid q N on the SafeLock Cart (optional)" on page 3-65.

NOTE: When using the Vivid i/q system mounted on the SafeLock cart, the HP Officejet Pro 8000

printer must be connected to the AC outlet at the rear of the SafeLock cart - see Figure 3-20.

1.) Connect the printer to the AC power outlet located at the rear of the SafeLock cart.

2.) Plug the SafeLock cart into the mains power supply.

3.) Using the USB communications cable, connect the HP Officejet Pro 8000 printer to the Vivid i/q
system.

Figure 3-20 AC Power Cable and USB Cable Connected to SafeLock Cart

4.) Proceed to perform the following functionality tests:

- "SafeLock Cart - Grounding Continuity" on page 10-22

- "SafeLock Cart - Chassis Current Leakage Test" on page 10-24

- "Color Printer Test" on page 4-24

3-28 Section 3-7 - Completing the Hardware Installation