GENERAL ELECTRIC PHP960SMSS User Manual
ge.com
PHP900
PHP960
Owner’s Manual
Cooktop
Electronic Induction
49-80506-1 01-08 JR
Safety Instructions . . . . . . . . . . . . . . 2–5
Operating Instructions
Cookware Recommendations . . . . .7–9, 14
Error Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Features of Your Cooktop . . . . . . . . . . . . . . .6
How Induction Cooking Works . . . . . . . . . . . .7
Kitchen Timer . . . . . . . . . . . . . . . . . . . . . . . . .12
Locking the Cooktop . . . . . . . . . . . . . . . . . . .13
Low Setting . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Setting the Controls . . . . . . . . . . . . . . . .10–12
Surface Elements . . . . . . . . . . . . . . . . . . . . . 13
Care and Cleaning
Control Lock Pad . . . . . . . . . . . . . . . . . . . . . . 15
Glass Cooktop . . . . . . . . . . . . . . . . . . . . . 16, 17
Packaging Tape . . . . . . . . . . . . . . . . . . . . . . . 15
Troubleshooting Tips . . . . . . . . . . 18, 19
Consumer Support
Consumer Support . . . . . . . . . . . Back Cover
Product Registration . . . . . . . . . . . . . . .21, 22
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Write the model and serial
numbers here:
Model
# ______________
Serial # ______________
You can find them on a label under the
cooktop.
Table de
cuisson
à induction électronique
Anafe
de inducción electrónica
Manuel d’utilisation
Manual del propietario
La section française commence à
la page 27
La sección en español empieza
en la página 51
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric
shock, or to prevent property damage, personal injury, or loss of life.
This unit has been tested and found to comply with
the limits for a class B digital device, pursuant to Part
18 of the FCC rules. These limits are designed to
provide reasonable protection against harmful
interference in a residential installation. This unit
generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance
with the instructions, may cause harmful interference
to radio communications. However, there is no
guarantee that interference will not occur in a
particular installation. If this unit does cause harmful
interference to radio or television reception, which can
be determined by turning the unit off and on, the user
is encouraged to try to correct the interference by one
or more of the following measures:
■Reorient or relocate the receiving antennae.
■Increase the distance between the unit and receiver.
■Connect the unit into an outlet or a circuit different
from that to which the receiver is connected.
IMPORTANT SAFETY NOTICE
The California Safe Drinking Water and Toxic
Enforcement Act requires the Governor of California
to publish a list of substances known to the state to
cause cancer, birth defects or other reproductive
harm, and requires businesses to warn customers
of potential exposure to such substances.
■Use proper pan size. This appliance is equipped
with one or more COOKING ELEMENTS of different
sizes. Select utensils having flat bottoms large
enough to cover the Cooking Elements. The pan
detection sensors will not allow the affected
Cooking Element to operate without a pan present.
■Utensil handles should be turned inward and
should not extend over adjacent cooking elements
to reduce the risk of burns, ignition of flammable
materials and spillage due to unintentional contact
with the utensil.
■Never leave prepared food on the cooking elements
unattended. Boilovers cause smoking and greasy
spillovers that may ignite, or a pan that has boiled
dry may melt or become damaged.
■Protective liners: Do not use aluminum foil to line
any part of the cooktop. Only use aluminum foil as
recommended after the cooking process, if used as
a cover to be placed over the food. Any other use of
aluminum foil may result in the risk of electric shock,
fire or short circuit.
■Avoid placing any objects on or near the keypads
in order to prevent accidental activation of the
cooktop controls.
■Know which touch key pad controls each surface
element.
■Clean the appliance regularly to keep all parts free
of grease that could catch fire. Exhaust fan
ventilation hoods and grease filters should be kept
clean. Do not allow grease to accumulate on hood
or filter. Greasy deposits in the fan could catch fire.
When flaming food under the hood, turn fan on.
Refer to hood manufacturer's instructions for
cleaning.
Serial Plate Location
You will find the model and serial number printed on
the serial plate. The serial plate is located under the
cooktop. Please see the illustration for exact location.
Remember to record the serial number BEFORE
INSTALLATION of the cooktop (See Product Registration
on the front cover). The serial plate is located under
the burner box of the cooktop.
2
Safety Instructions
Operating Instructions
Care and Cleaning
Troubleshooting Tips
Consumer Support
CAUTION:
Persons with a pacemaker or similar medical
device should exercise caution when using or
standing near an induction unit while it is in
operation. The electromagnetic field may affect the
working of the pacemaker or similar medical device.
It is advisable to consult your doctor or the
pacemaker manufacturer about your particular
situation.
Name plate location
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING. ge.com
WARNING!
For your safety, the information in this manual must be followed to minimize the risk of fire
or explosion, electric shock, or to prevent property damage, personal injury, or loss of life.
When using electrical appliances, basic safety precautions should be followed, including
the following:
■Use this appliance only for its intended use
as described in this manual.
■Do not attempt to repair or replace any part
of your cooktop unless it is specifically
recommended in this manual. All other
servicing should be referred to a qualified
technician.
■Before performing any service, disconnect
the cooktop power supply at the household
distribution panel by removing the fuse or
switching off the circuit breaker.
■Be sure your appliance is properly installed
and grounded by a qualified technician in
accordance with the provided installation
instructions.
■Have the installer show you the location
of the circuit breaker or fuse. Mark it for
easy reference.
■Do not leave children alone—children
should not be left alone or unattended
in an area where an appliance is in use.
They should never be allowed to sit or
stand on any part of the appliance.
■Teach children not to play with the controls
or any other part of the cooktop.
■Do not allow anyone to climb, stand or hang
on the cooktop.
■
CAUTION:Items of interest to
children should not be stored in cabinets
above a cooktop—children climbing on the
cooktop to reach items could be seriously
injured.
■Always keep combustible wall coverings,
curtains or drapes a safe distance from
your cooktop.
■Always keep dish towels, dishcloths, pot
holders and other linens a safe distance
away from your cooktop.
■Always keep wooden and plastic utensils
and canned food a safe distance away
from your cooktop. They may become hot
and could cause burns.
■Never wear loose-fitting or hanging
garments while using the appliance.
Flammable material could be ignited
if brought in contact with hot surface
elements and may cause severe burns.
■Use only dry pot holders—moist or damp
pot holders on hot surfaces may result in
burns from steam. Do not let pot holders
touch hot surface elements. Do not use a
towel or other bulky cloth. Such cloths can
catch fire on a hot surface element.
■Do not use water on grease fires. Never pick
up a flaming pan. Turn the controls off.
Smother a flaming pan on a surface element
by covering the pan completely with a wellfitting lid, cookie sheet or flat tray. Use a
multi-purpose dry chemical or foam-type
extinguisher.
■Flaming grease outside a pan can be
put out by covering with baking soda or,
if available, by using a multi-purpose dry
chemical or foam-type fire extinguisher.
■When preparing flaming foods under the
hood, turn the fan on.
SAFETY PRECAUTIONS
COOK MEAT AND POULTRY THOROUGHLY…
Cook meat and poultry thoroughly—meat to at least an INTERNAL temperature of 160°F and
poultry to at least an INTERNAL temperature of 180°F. Cooking to these temperatures usually
protects against foodborne illness.
Safety Instructions
Operating Instructions
Care and Cleaning Troubleshooting Tips Consumer Support
3
4
■Do not touch glass ceramic surface
elements while cooking. This surface may be
hot enough to burn even though it may
appear dark in color. During and after use, do
not touch, or let clothing or other flammable
materials contact the cooking surface. Note
the hot indicator lights and allow sufficient
time for cooling first.
■Hot surfaces may include both the cooktop
and areas facing the cooktop.
■To minimize the possibility of burns, ignition
of flammable materials and spillage, the
handle of a container should be turned
toward the center of the cooktop without
extending over any nearby surface
elements.
■Always turn off the surface element control
before removing the cookware.
■Never leave surface elements unattended
at high heat settings. Boilovers may cause
smoking and greasy spillovers may ignite.
■Keep an eye on foods being fried at high
or medium-high heat settings.
■Foods for frying should be as dry as possible.
Frost on frozen foods or moisture on fresh
foods can cause hot fat to bubble up and
over the sides of the pan.
■Use little fat for effective shallow or
deep-fat frying. Filling the pan too full of fat
can cause spillovers when food is added.
■If a combination of oils or fats will be used
in frying, stir together before heating, or as
fats melt slowly.
■Always heat fat slowly, and watch as it heats.
■Use a deep-fat thermometer whenever
possible to prevent overheating fat beyond
the smoking point.
■Never try to move a pan of hot fat,
especially a deep-fat fryer. Wait until the
fat is cool.
■Do not store flammable materials near
the cooktop.
■Keep the hood and grease filters clean to
maintain good venting and to avoid grease
fires.
■Do not store or use combustible materials,
gasoline or other flammable vapors and
liquids in the vicinity of this or any appliance.
■Clean only parts listed in this Owner’s
Manual.
■Do not leave paper products, cooking
utensils or food on the cooktop when not
in use.
■Keep cooktop clean and free of
accumulation of grease or spillovers
which may ignite.
■Never heat unopened food containers.
Pressure buildup may make container
burst and cause injury.
■Never leave jars or cans of fat drippings
on or near your cooktop.
■Never use your appliance for warming or
heating the room.
WARNING!
SAFETY PRECAUTIONS
Safety Instructions
Operating Instructions
Care and Cleaning
Troubleshooting Tips
Consumer Support
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
Safety Instructions
Operating Instructions
Care and Cleaning Troubleshooting Tips Consumer Support
5
ge.com
READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.
SAVE THESE INSTRUCTIONS
Use care when touching the cooktop. The glass surface of the cooktop will retain heat after the
controls have been turned off.
INDUCTION SURFACE ELEMENTS
■Avoid scratching the glass cooktop.
The cooktop can be scratched with items
such as sharp instruments, rings or other
jewelry.
■Never use the glass cooktop surface as a
cutting board.
■Do not place or store items on top of the
glass cooktop surface when it is not in use.
■Be careful when placing spoons or other
stirring utensils on glass cooktop surface
when it is in use. They may become hot and
could cause burns.
■Avoid heating an empty pan. Doing so may
damage the cooktop and the pan.
■Do not allow water, other liquids or grease
to remain on the cooktop.
■Do not operate the glass surface elements
if the glass is broken. Spillovers or cleaning
solution may penetrate a broken cooktop
and create a risk of electrical shock. Contact
a qualified technician immediately should
your glass cooktop become broken.
■Spilled or burnt-on foods may cause
accidental activation or deactivation of the
keypad. Clean the keypad thoroughly, and
controls will resume normal operation.
■Clean the cooktop with caution. Always
lock the control panel using the control lock
feature and wait until the entire glass
surface is cool before attempting to clean
the cooktop. See the Locking the Cooktop
section for details. If a wet sponge or cloth is
used to wipe spills on a hot surface element,
be careful to avoid steam burns. Some
cleansers can produce noxious fumes
if applied to a hot surface.
■NOTE: We recommend that you avoid
wiping any surface element areas until they
have cooled and the indicator light has gone
off. Sugar spills are the exception to this.
Please see the Cleaning the glass cooktop
section.
■To avoid possible damage to the cooking
surface, do not apply the cleaning cream
to the glass surface when it is hot.
■After cleaning, use a dry cloth or paper towel
to remove all the cleaning cream residue.
■Read and follow all instructions and
warnings on the cleaning cream labels.
■Large scratches or impacts to cooktops can
lead to broken or shattered glass.
■Use care when touching the cooktop. The
glass surface of the cooktop will retain heat
after the controls have been turned OFF.
■Do not stand on the glass cooktop.
■When a self-cleaning oven is installed below
the cooktop and the oven is in the self clean
mode, it is not recommended that the
induction cooktop be used during the oven
self clean cycle.
WARNING!
Features of your cooktop.
Throughout this manual, features and appearance may vary from your model.
Feature Index (Features and appearances may vary.) Explained on page
Cooking Elements 10
Control Lock 13
Kitchen Timer 12
ON Indicator Light (one for each element) 10
Hot Surface Indicator Light Area 12
Cooking Element ON/OFF Control 10
PHP960 36″ Cooktops
PHP900 30″ Cooktops
6
Safety Instructions
Operating Instructions
Care and Cleaning
Troubleshooting Tips
Consumer Support
NOTE: 30” models have cooking element location
indicators next to each control.
7
Safety Instructions
Operating Instructions
Care and Cleaning Troubleshooting Tips Consumer Support
How induction cooking works. ge.com
The elements beneath the cooking
surface produce a magnetic field that
causes the electrons in the ferrous
metal pan to vibrate and produce
heat.
The cooking surface itself does not
heat. Heat is produced in the cooking
pan, and cannot be generated until a
pan is placed on the cooking surface.
When the element is activated, the pan
begins to heat immediately and in turn
heats the contents of the pan.
Magnetic induction cooking requires
the use of cookware made of ferrous
metals—metals to which magnets will
stick, such as iron or steel.
Use pans that fit the element size.
The pan must be large enough for the
safety sensor to activate an element.
The cooktop will not start if a very
small steel or iron utensil (less than
the minimum size across the bottom) is
placed on the cooking surface when
the unit is turned on—items such as
steel spatulas, cooking spoons, knives
and other small utensils.
Min. Size
Each cooking element requires a MINIMUM pan
size. If the pan is properly centered, and of the
correct material, but is too small for the cooking
element, the element cannot be activated. The
display will flash “F” along with the power level
selected.
Cookware larger than the element ring may be
used; however, heat will only occur above the
element.
For best results, the cookware must make FULL
contact with the glass surface.
Do not allow the bottom of the pan or cookware to
touch the surrounding metal cooktop trim or to
overlap the cooktop controls.
For best performance, match the pan size to the
element size. Using a smaller pot on a larger burner
will generate less power at any given setting.
5-3/4” Min. Dia.
Pan Size
5-3/4” Min. Dia.
Pan Size
5-3/4” Min. Dia.
Pan Size
5-3/4” Min. Dia.
Pan Size
4-3/4” Min. Dia.
Pan Size
7” Min. Dia.
Pan Size
4-3/4” Min.
Dia. Pan Size
7” Min. Dia.
Pan Size
7” Min. Dia.
Pan Size
Using the correct size cookware
30” Wide Cooktop. Use the minimum size pan shown for each cooking
element.
36” Wide Cooktop. Use the minimum size pan shown for each cooking
element.
Use the minimum size pan for
the element. The pan material is
correct if a magnet sticks to the
bottom.
8
Safety Instructions
Operating Instructions
Care and Cleaning
Troubleshooting Tips
Consumer Support
Choosing the correct cookware to use.
Cookware not centered on cooking
element surface.
Cookware must fully contact the surface of the
cooking element.
Use flat-bottomed pans sized to fit the cooking
element and also to the amount of food being
prepared.
CAUTION:
■The cooking elements may appear to be cool while
turned ON and after they have been turned OFF.
The glass surface may be HOT from residual heat
transferred from the cookware and burns may occur.
■DO NOT TOUCH HOT COOKWARE or PANS directly
with hands. Always use mitts or pot holders to
protect hands from burns.
■DO NOT SLIDE cookware across the cooktop
surface. Doing so may permanently damage the
appearance of the ceramic cooktop.
Curved or warped pan bottoms
or sides.
Pan does not meet the minimum
size required for the cooking
element used.
Cookware centered correctly
on cooking element surface.
Flat pan bottom.
Pan size meets or exceeds the
recommended minimum size
for the cooking element used.
INCORRECT
CORRECT
Pan bottom rests on cooktop trim
or does not rest completely on the
cooktop surface.
Heavy handle tilts pan.
Pan bottom rests completely on the
cooktop surface.
Pan is properly balanced.
Cookware recommendations
9
Safety Instructions
Operating Instructions
Care and Cleaning Troubleshooting Tips Consumer Support
For Best Results
■Do not place wet pans or lids on the
cooking surface or induction rings.
■Do not place wet fingers on the glass
cooktop. Wipe up spills on the controls
with dry hands.
■Do not use woks with support rings. This
type of wok will not heat on an induction
element.
■Use only a flat-bottomed wok, available
from many cookware manufacturers.
The bottom of the wok should match the
diameter of the induction ring to insure
proper contact.
■Some special cooking procedures
require specific cookware such as
pressure cookers, deep-fat fryers, etc.
Cookware with flat bottoms that match
the size of the surface element being
used will produce the best results.
Do not place wet pans
on the glass cooktop.
Do not use woks with support
rings on the glass cooktop.
Use flat-bottomed woks
on the glass cooktop.
ge.com
Use quality cookware with heavier
bottoms for better heat distribution
and even cooking results. Choose
cookware made of magnetic stainless
steel, enamel coated cast iron,
enameled steel and combinations
of these materials.
Some cookware is specifically
identified by the manufacturer for use
with induction cooktops. Use a magnet
to test if the cookware will work.
Flat-bottomed pans give best results.
Pans with rims or slight ridges can be
used.
Round pans give best results. Pans
with warped or curved bottoms will
not heat evenly.
For wok cooking, use a flat-bottomed
wok. Do not use a wok with a support
ring.
Cookware “noise”
Slight sounds may be produced by
different types of cookware. Heavier
pans such as enameled cast iron
produce less noise than a lighter
weight multi-ply stainless steel pan.
The size of the pan, and the amount
of contents, can also contribute to
the sound level.
When using adjacent elements that are
set at certain power level settings,
magnetic fields may interact and
produce a low whistle or intermitted
"hum". These noises can be reduced or
eliminated by lowering or raising the
power level settings of one or both of
the elements. Pans that completely
cover the element ring will produce less
noise.
A low “humming” noise is normal
particularly on high settings.
Use a flat-bottomed wok.
Use a griddle.
Use flat-bottomed pans.
Suitable Cookware
Setting the controls.
Safety Instructions
Operating Instructions
Care and Cleaning
Troubleshooting Tips
Consumer Support
Touch the pad lightly with the flat part
of your fingertip. Touch the center of the
pad to ensure the cooktop response.
A "beep" sound can be heard with each
touch to any pad.
Using the Touch Control.
Operating the Cooking Elements
Each of the cooking elements have
separate ON/OFF pads and LED display.
Be sure to use cookware that meets the
minimum pan size requirements.
To turn on a cooking element:
Place a pan with food onto the
induction element. The pan size
should match the indicator ring.
Touch the ON/OFF pad. “5” will flash
in the display.
Touch the (+) or (-) pad to select power
level and to activate the induction
element. A sound will beep. The (+) or
(-) pad must be pressed within 10
seconds to activate the element.
NOTE: You can also touch and hold the
pad to scroll quickly to the desired setting.
The induction circuit detects the pan and
allows the element to be activated. Both
the element ON indicator light and the
cooktop HOT SURFACE light will illuminate.
If no power level is selected within 10
seconds, the zone will be deactivated.
To turn the control to OFF, touch the
ON/OFF pad. The induction element will be
turned off and the display will be blank.
With an element control ON:
If a pan is removed or moved to off-center
from the cooking ring, the control will flash
“F” along with the power setting. After 30
seconds, the element will be deactivated
and displays will turn off.
If the pan is placed back on the zone
within 30 seconds, the flashing will stop
and cooking will resume.
Power Level Settings
The cooktop offers 19 power levels,
including a Boost setting. Power levels
range from “L” to 9 in precise half-step
increments. For example: 1, 1-1/2, 2,
2-1/2 and up to power level 9.
Power Level “L”, the lowest setting, is
recommended for “Keep Warm.”
The power level increases one-half level
with each touch.
Power level 9 is the highest normal
power setting.
The power level with a fraction
indicates the additional half-step
setting.
10
Flashing “F” in the Display
If a pan is removed or moved off-center
from the cooking ring during the
cooking process, the control will flash
“F” along with the power setting. The
flashing "F" indicates that the pan is no
longer detected. After 30 seconds, the
element will be deactivated and the
display will turn off.
If the pan is returned to the surface
element within 30 seconds, the flashing
“F” will disappear and cooking will
resume.
1/2
Boost is the highest power level, designed
for large quantity rapid cooking and
boiling. Boost will operate for a maximum
of 10 minutes. After 10 minutes, it will
automatically revert to power level 9.
Boost may be repeated after the initial
10 minute cycle.
CAUTION: Do not leave a pot unattended
while in the Boost Mode.
To start the Boost power setting:
Place a pan matching the size of the
induction element over the selected
indicator ring.
Touch the ON/OFF pad. “5” will flash
in the display.
Touch and hold the (+) pad until the
display reads “H.”
NOTE: If the pan is removed, the display
will flash “F” alternating to “H”. After 30
seconds, the elements will turn off
automatically.
Sounds you may hear:
You may hear a slight “buzz” sound when
cooking with the Boost or high mode. This
is normal. The sound depends on the type
of pot being used. Some pots will “buzz”
louder depending on the material. A “buzz”
sound may be heard if the pan contents
are cold. As the pan heats, the sound will
decrease. If the power level is reduced, the
sound level will go down.
Boost Setting
11
Safety Instructions
Operating Instructions
Care and Cleaning Troubleshooting Tips Consumer Support
Power Sharing
Four burner cooktops are divided into two separate
heating zones. The right and left side cooking zones
are powered by separate and independent induction
generators. One generator controls 2 elements, or two
cooking zones within a heating section share the power
of one generator.
Five burner cooktops are divided into 3 zones. The
right and left side have separate cooking zones and the
large center element is another separate cooking zone.
Power Sharing is activated when both elements in the
same cooking zone are activated and one element is
set for Boost (H). The element that is not set for Boost
will change to a lower power level. This is called
Power Sharing. When Boost operation is complete
(10 minutes), the other element may be reset to any
power level. Both elements can operate simultaneously
at normal power level settings of “L” to 9.
4 burner cooktops with right and left side (2) induction generators.
5 burner cooktops with right, left and center (3) induction generators.
ge.com
“H” indicates that the Boost power
level has been selected for rapid
cooking and boiling.
IMPORTANT NOTE FOR FOUR BURNER MODELS:
The elements on the right side share one generator.
Both elements can operate at any non-Boost (level L
to 9) power level at the same time. When the large
11″element is set for “H” or Boost, the smaller
element is automatically shut off and cannot be
activated. After 10 minutes, Boost (H) will revert to
power level 9. At that time, the smaller element may
be activated and set for any power level.
12
Setting the controls.
Place a pan with food onto the
induction element. The pan size
should match the indicator ring.
Touch the ON/OFF pad. “5” will flash
in the display.
Touch the (-) pad until the display
reads “L.” A sound will beep.
Do not use plastic wrap to cover food.
Plastic may melt onto the surface and be
very difficult to remove.
Use only cookware recommended for
this cooktop.
The Low setting will keep hot, cooked food
at serving temperature. Always start with
hot food. Do not use to heat cold food.
Placing uncooked or cold food on surface
element set for Low could result in foodborne illness.
For best results, all food set for Low should
be covered with a lid or aluminum foil.
Pastries or breads should be vented to
allow moisture to escape.
Always use pot holders or oven mitts when
removing food from the element set for
Low as cookware and plates will be hot .
Using the "L" Low Setting
CAUTION: Do not warm
food on the “L” power level
for more than two hours.
NOTE: Use the kitchen timer to measure
cooking time or as a reminder. The kitchen
timer does not control the cooking
elements.
Touch the TIMER pad.
Touch the (+) or (-) pad to choose the
desired number of minutes. When the
(+) or (-) pad is held for several
seconds, the timer will increase or
decrease at a faster rate. The timer will
automatically start to count down the
minutes you have selected within 5
seconds of the last entry. The display
will show the minutes and a “
.“
will flash.
The timer displays minutes remaining
until it reaches one minute. At one
minute, the timer display changes to
seconds and displays the seconds
remaining.
When the timer counts down to zero
time (00) remaining, the timer will
signal with a long beep for three
seconds and the display will flash
“00”. The flashing display will continue
and a double beep will be heard every
10 seconds until you touch the TIMER
pad. After 5 minutes, the flashing
display and signal will be deactivated.
Touch the TIMER pad to turn the timer
off at any time. Touch (+) or (-) to add or
subtract to the set time.
Using the Kitchen Timer
Safety Instructions
Operating Instructions
Care and Cleaning
Troubleshooting Tips
Consumer Support
A HOT SURFACE indicator light (one for each
cooking element) will glow immediately
when any element is activated. The
indicator light(s) glow when the glass
surface is hot , and will remain on until the
surface has cooled to a temperature that is
safe to touch.
Hot Surface Indicator Light
13
Using the surface elements. ge.com
Error alerts indicate a temporary problem
that may be corrected by the user.
Clear Keypad—If the display flashes “E”
alternating to “c”, the keypad is sensing
continuous activation of one or more
keypads. Clean or clear any obstructions
on the keypad area. Obstructions may be
water, food spills, a utensil or other objects.
To resume cooking, touch the ON/OFF pad,
then select the power level.
Over Temperature—If the display flashes
“E” alternating to “o”, the cooktop sensor
indicates that the induction element or
electronics have overheated.
Overheating of the element is caused by
placing an empty pan on the element and
selecting a high power level. The element
sensor detects very high temperatures
(above normal cooking temperatures),
turns off the power and displays the error.
A second potential cause of this error is
a lack of cooling air to the bottom of the
cooktop, which can cause overheating
of the electronics. If this situation occurs,
make sure the air inlet below the cooktop
is unobstructed.
Touch the ON/OFF pad and allow the
cooktop to cool for 30 to 45 minutes before
operation can begin again.
If either of these conditions persist,
call for service.
IMPORTANT: If the “E” flashes alone,
without alternating to a “c” or “o”, a
hardware error has occurred. Call for
service.
Error Alerts (Flashing “E”/”c” and “E” “o”)
IMPORTANT: As a convenience, you can
lock the entire cooktop at any time when it
is not in use or before cleaning. Locking the
cooktop will prevent surface elements from
being turned on accidentally.
To lock the cooktop:
Touch and hold the CONTROL LOCK pad
for 5 seconds.
A two-beep signal will sound, and the
CONTROL LOCK light will glow, indicating
that the cooktop is locked.
If the cooktop is locked while a surface
element is in use, it will automatically
turn off.
The CONTROL LOCK does not affect the
timer. If Control Lock is set while the timer is
counting down, it will continue to operate.
To unlock the cooktop:
Touch and hold the CONTROL LOCK pad
again for 5 seconds. A two-beep signal will
sound, and the CONTROL LOCK light will
go out, indicating that the cooktop is
unlocked.
Control Lock
Safety Instructions
Operating Instructions
Care and Cleaning Troubleshooting Tips Consumer Support
Note: Flat-bottomed canners are
required for glass cooktops.
When canning with water-bath or
pressure canner, larger-diameter pots
may be used. This is because boiling
water temperatures (even under
pressure) are not harmful to the cooktop
surfaces surrounding the surface
elements.
HOWEVER, DO NOT USE LARGEDIAMETER CANNERS OR OTHER LARGEDIAMETER POTS FOR FRYING OR BOILING
FOODS OTHER THAN WATER. Most syrup
or sauce mixtures—and all types of
frying—cook at temperatures much
higher than boiling water. Such
temperatures could eventually harm
the glass cooktop surfaces.
Be sure the canner fits over the
center of the surface element.
If your cooktop or its location does
not allow the canner to be
centered on the surface element,
use smaller-diameter pots for good
canning results.
Flat-bottomed canners must be
used. Do not use canners with
flanged or rippled bottoms (often
found in enamelware) because
they don’t make enough contact
with the surface elements and take
a long time to boil water.
When canning, use recipes
and procedures from reputable
sources. Reliable recipes and
procedures are available from
the manufacturer of your canner;
manufacturers of glass jars for
canning, such as Ball and Kerr
brand; and the United States
Department of Agriculture
Extension Service.
Remember that canning is a
process that generates large
amounts of steam. To avoid burns
from steam or heat, be careful
when canning.
NOTE: If your house has low voltage,
canning may take longer than expected,
even though directions have been
carefully followed. The process
time will be shortened by:
(1) using a pressure canner, and
( 2) starting with HOT tap water for
fastest heating of large quantities
of water.
CAUTION:
■Safe canning requires that harmful
microorganisms are destroyed and
that the jars are sealed completely.
When canning foods in a water-bath
canner, a gentle but steady boil must
be maintained for the required time.
When canning foods in a pressure
canner, the pressure must be
maintained for the required time.
■After you have adjusted the controls,
it is very important to make sure the
prescribed boil or pressure levels are
maintained for the required time.
■Since you must make sure to
process the canning jars for the
prescribed time, with no interruption
in processing time, do not can on any
cooktop surface element if your
canner is not flat.
Observe the Following Points in Canning
Wrong!
Right!
14
Safety Instructions
Operating Instructions
Care and Cleaning
Troubleshooting Tips
Consumer Support
Selecting types of cookware.
15
Safety Instructions
Operating Instructions
Care and Cleaning Troubleshooting Tips Consumer Support
Care and cleaning of the cooktop. ge.com
Be sure electrical power is off and all surfaces are cool before cleaning any part of the cooktop.
How to Remove Protective Shipping Film and Packaging Tape
Carefully grasp a corner of the protective
shipping film with your fingers and slowly
peel it from the appliance surface. Do not
use any sharp items to remove the film.
Remove all of the film before using the
appliance for the first time.
To assure no damage is done to the
finish of the product, the safest way to
remove the adhesive from packaging tape
on new appliances is an application of a
household liquid dishwashing detergent.
Apply with a soft cloth and allow to soak.
NOTE: The adhesive must be removed from
all parts before using the cooktop. It cannot
be removed if it is baked on.
Control Lock Pad
As a convenience, you can lock the
entire cooktop at any time when it is
not in use or before cleaning.
Locking the cooktop will prevent
surface elements from being turned
on accidentally.
Begin by locking the cooktop; see
Control Lock, page 13.
16
Safety Instructions
Operating Instructions
Care and Cleaning
Troubleshooting Tips
Consumer Support
Cleaning the glass cooktop.
Allow the cooktop to cool.
Use a single-edge razor blade
scraper at approximately a 45°
angle against the glass surface
and scrape the soil. It will be
necessary to apply pressure
to the razor scraper in order
to remove the residue.
After scraping with the razor
scraper, spread a few drops of
CERAMA BRYTE
®
Ceramic Cooktop
Cleaner on the entire burned residue
area. Use the CERAMA BRYTE
®
Cleaning Pad to remove any
remaining residue.
For additional protection, after all
residue has been removed, polish
the entire surface with CERAMA
BRYTE®Ceramic Cooktop Cleaner
and a paper towel.
Burned-On Residue
WARNING: DAMAGE to your glass surface
may occur if you use scrub pads other
than the pad included with your cooktop.
Allow the cooktop to cool.
Spread a few drops of CERAMA
BRYTE®Ceramic Cooktop Cleaner
on the entire burned residue area.
Using the included CERAMABRYTE
®
Cleaning Pad for Ceramic Cooktops,
rub the residue area, applying
pressure as needed.
If any residue remains, repeat the
steps listed above as needed.
For additional protection, after all
residue has been removed, polish
the entire surface with CERAMA
BRYTE®Ceramic Cooktop Cleaner
and a paper towel.
The CERAMA BRYTE®Ceramic
Cooktop Scraper and all
recommended supplies are
available through our Parts
Center. See instructions under
“To Order Parts” section on
next page.
NOTE: Do not use a dull or
nicked blade.
Heavy, Burned-On Residue
Use a CERAMA BRYTE®Cleaning
Pad for Ceramic Cooktops or a
Scotch-Brite®Multi-Purpose No
Scratch blue scrub pad.
Normal Daily Use Cleaning
Use CERAMA BRYTE®Ceramic Cooktop
Cleaner on the glass cooktop.
To maintain and protect the surface of
your glass cooktop, follow these steps:
Before using the cooktop for the
first time, clean it with CERAMA
BRYTE®Ceramic Cooktop Cleaner.
This helps protect the top and makes
cleanup easier.
Daily use of CERAMA BRYTE®Ceramic
Cooktop Cleaner will help keep the
cooktop looking new.
Shake the cleaning cream well. Apply
a few drops of CERAMA BRYTE
®
Ceramic Cooktop Cleaner directly
to the cooktop.
Use a paper towel or CERAMA BRYTE
®
Cleaning Pad for Ceramic Cooktops to
clean the entire cooktop surface.
Use a dry cloth or paper towel to
remove all cleaning residue. No
need to rinse.
NOTE: It is very important that you DO
NOT heat the cooktop until it has been
cleaned thoroughly.
Clean your cooktop after
each spill. Use CERAMA
BRYTE®Ceramic Cooktop
Cleaner.
17
Safety Instructions
Operating Instructions
Care and Cleaning Troubleshooting Tips Consumer Support
ge.com
To order CERAMA BRYTE®Ceramic Cooktop
Cleaner and the cooktop scraper, please
call our toll-free number:
National Parts Center 800.626.2002
CERAMA BRYTE®Ceramic
Cooktop Cleaner . . . . . . . . . . . .# WX10X300
CERAMA BRYTE®Ceramic
Cooktop Scraper . . . . . . . . . . .# WX10X0302
Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . .# WB64X5027
(Kit includes cream and cooktop scraper)
CERAMA BRYTE®Cleaning Pads for
Ceramic Cooktops . . . . . . . . .# WX10X350
Turn off all surface elements. Remove
hot pans.
Wearing an oven mitt:
a. Use a single-edge razor blade
scraper (CERAMA BRYTE
®
Ceramic
Cooktop Scraper) to move the spill
to a cool area on the cooktop.
b. Remove the spill with paper towels.
Any remaining spillover should be left
until the surface of the cooktop has
cooled.
Don’t use the surface elements again
until all of the residue has been
completely removed.
NOTE: If pitting or indentation in the glass
surface has already occurred, the cooktop
glass will have to be replaced. In this case,
service will be necessary.
Damage from Sugary Spills and Melted Plastic
Our testing shows that if
you are cooking high sugar
mixtures such as jelly or
fudge and have a spillover,
it can cause permanent
damage to the glass
surface unless the spillover
is immediately removed.
Be careful not to slide pots and pans
across your cooktop. It will leave
metal markings on the cooktop
surface.
These marks are removable using
the CERAMA BRYTE
®
Ceramic Cooktop
Cleaner with the CERAMA BRYTE
®
Cleaning Pad for Ceramic Cooktops.
If pots with a thin overlay of
aluminum or copper are allowed
to boil dry, the overlay may leave
black discoloration on the cooktop.
This should be removed
immediately before heating
again or the discoloration may
be permanent.
WARNING: Carefully check the bottom of
pans for roughness that would scratch
the cooktop.
Metal Marks and Scratches
To Order Parts
Glass surface—potential for permanent damage.
18
Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem Possible Causes What To Do
Surface elements will not Improper cookware • Use pans that are recommended for induction, have
maintain a rolling boil being used. flat bottoms and match the size of the surface element.
or cooking is slow
Surface elements do Cooktop controls • Check to be sure the correct control is set for the
not work properly improperly set. surface element you are using.
Flashing “F” Wrong pan type. • Use a magnet to check that cookware is induction
compatible.
Pan is too small. • Flashing “F”—pan size is below the minimum size for
the element. See the Using the correct size cookware
section.
Pan not positioned correctly. • Center the pan in the cooking ring.
Scratches on cooktop Incorrect cleaning methods • Use recommended cleaning procedures. See the
glass surface being used. Cleaning the glass cooktop section.
Cookware with rough bottoms • To avoid scratches, use the recommended cleaning
being used or coarse particles procedures. Make sure bottoms of cookware are clean
(salt or sand) were between before use, and use cookware with smooth bottoms.
the cookware and the surface
of the cooktop.
Cookware has been slid
across the cooktop surface.
Areas of discoloration Food spillovers not cleaned • See the Cleaning the glass cooktop section.
on the cooktop before next use.
Hot surface on a model • This is normal. The surface may appear discolored
with a light-colored glass when it is hot. This is temporary and will disappear
cooktop. as the glass cools.
Plastic melted to Hot cooktop came into • See the Glass surface – potential for permanent damage
the surface contact with plastic placed section in the Cleaning the glass cooktop section.
on the hot cooktop.
Pitting (or indentation) Hot sugar mixture spilled • Call a qualified technician for replacement.
of the cooktop on the cooktop.
Unresponsive keypad Keypad is dirty. • Clean the keypad.
A fuse in your home may be • Replace the fuse or reset the circuit breaker.
blown or the circuit breaker
tripped.
Safety Instructions
Operating Instructions
Care and Cleaning
Troubleshooting Tips
Consumer Support
19
Safety Instructions
Operating Instructions
Care and Cleaning Troubleshooting Tips Consumer Support
Problem Possible Causes What To Do
Pan detection/sizing Improper cookware • Use a flat induction capable pan that meets the
not working properly being used. minimum size for the element being used. See the
Using the correct size cookware section.
Pan is improperly placed. • Make sure the pan is centered on the corresponding
surface element.
Cooktop control • Check to see that the control is set properly.
improperly set.
Display flashing “E” A hardware error has • Call for service.
alone (no other letter) occurred.
Display flashing “E” Keypad Error, indicating • Clean the keypad area. Wipe up spills or remove
alternating to “c” keypad cleaning is needed. utensils from the keypad area.
Display flashing “E” Over Temperature, indicating • Remove an empty pan from the surface element.
alternating to “o” over temperature of a
• Allow the cooktop to cool down approximately
surface element or electronics.
30 minutes.
• Check to be sure ventilation to the cooling system
below the cooktop is not blocked.
ge.com
20
Notes.
Safety Instructions
Operating Instructions
Care and Cleaning
Troubleshooting Tips
Consumer Support
General Electric Company
Warranty Registration Department
P.O. Box 32150
Louisville, KY 40232-2150
GE Service Protection Plus
™
GE, a name recognized worldwide for quality and dependability, offers you
Service Protection Plus
™
—comprehensive protection on all your appliances—
No Matter What Brand!
Benefits Include:
• Backed by GE
• All brands covered
• Unlimited service calls
• All parts and labor costs included
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• No hidden deductibles
• One 800 number to call
You will be completely satisfied with our service protection or you may request your money back
on the remaining value of your contract. No questions asked. It’s that simple.
Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much more—any brand!
Plus there’s no extra charge for emergency service and low monthly financing is available. Even icemaker
coverage and food spoilage protection is offered. You can rest easy, knowing that all your valuable
household products are protected against expensive repairs.
Place your confidence in GE and call us in the U.S. toll-free at 800.626.2224
for more information.
*All brands covered, up to 20 years old, in the continental U.S.
We’ll Cover Any
Appliance. Anywhere.
Anytime.*
Please place in envelope and mail to:
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Cut here
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22
Consumer Product Ownership Registration
Important
Mail
Today!
GE Consumer & Industrial
Appliances
General Electric Company
Louisville, KY 40225
ge.com
First
Name
Mr. ■■ Ms. ■■ Mrs. ■■ Miss ■■
Street
Address
City
State
Date Placed
In Use
Month
Day
Year
Zip
Code
Apt. #
Last
Name
Phone
Number
_
_
Consumer Product Ownership Registration
Dear Customer:
Thank you for purchasing our product and thank you for placing your confidence in us.
We are proud to have you as a customer!
Follow these three steps to protect your new appliance investment:
Important: If you did not get a registration card with your
product, detach and return the form below to
ensure that your product is registered, or register
online at ge.com.
1
23
Model Number Serial Number
✁
Cut here
Complete and mail
your Consumer
Product Ownership
Registration today.
Have the peace of
mind of knowing we
can contact you in
the unlikely event of
a safety modification.
After mailing the
registration below,
store this document
in a safe place. It contains
information you will need
should you require
service. Our service
number is 800.GE.CARES
(800.432.2737).
Read your Owner’s
Manual carefully.
It will help you
operate your new
appliance properly.
Model Number Serial Number
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communications from GE Appliances (GEA).
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