The serial communications
hardware for port A (labeled RS-
232) on the CPU board has
failed the power-up loopback
test.
The serial communications
hardware for port B (labeled
REMOTE KEYPAD) on the CPU
board has failed the power-up
loopback test.
A parity error was detected
during a SCSI bus transfer.
Possible causes include a
defective disk drive, disk drive
cable, and CPU board.
Time-out waiting for disk drive
to respond to SCSI bus selection. Possible causes include a
defective disk drive, disk drive
cable, and CPU board.
Internal software error.Replace CPU board.
Replace CPU board.
Replace CPU board.
Check the suspected
hardware and replace if
necessary.
Check the suspected
hardware and replace if
necessary. Verify that the
SCSI ID setting on the disk
drives are properly set.
Page 2
0204SCSI ERROR -
TARGET BUSY
0205SCSI ERROR -
RESERV CONFLICT
0206SCSI ERROR -
NON-SPECIFIC
0207SCSI ERROR -
BUS TIMEOUT
0208SCSI ERROR - SELF
TEST FAIL
0209SCSI ERROR -
BUS RESET
0210SCSI ERROR -
HARDWARE FAIL
0211SCSI ERROR -
IMAGE BOUNDARY
0212SCSI ERROR - BUSInternal software errorReplace CPU Board
Disk drive is reporting BUSY for
longer than expected time.
Possible causes include a
defective disk drive, disk drive
cable, and CPU board.
Internal software error.Replace CPU board.
Non-specific error. Possible
causes include defective disk
drive, disk drive cable, and CPU
board.
Time-out waiting for disk drive
to complete operation. Possible
causes include a defective disk,
disk drive, disk drive cable, and
CPU board.
The SCSI bus controller chip
has failed the power-up self-test.
The SCSI bus reset line was
activated.
The NT100 activates the SCSI
bus reset as part of its error
handling for other SCSI error.
Disregard this error if it follows
directly after a different SCSI
error.
Other possible causes include a
defective disk drive, disk drive
cable, and CPU board.
A gross error was reported by
the SCSI bus controller chip.
Internal software error.Replace CPU board.
Check the suspected
hardware and replace if
necessary.
Check the suspected
hardware and replace if
necessary.
Check the suspected
hardware and replace if
necessary.
Cycle the power on the unit.
If the error reoccurs, replace
the CPU board.
Check the suspected
hardware and replace if
necessary.
Cycle the power on the unit.
If the error reoccurs, replace
the CPU board.
Page 3
DISCONNECT
0213SCSI ERROR - DATA
OUT ILLEG
0214SCSI ERROR - DATA
IN ILLEGAL
0300VIDEO ERROR -
INVALID MODE
0301VIDEO ERROR -
MODE TIMED OUT
0302VIDEO ERROR -
INVALID FORMAT
0303VIDEO ERROR - BAD
ARGUMENT
0304VIDEO ERROR -
NO VIDEO
0401KEYPAD ERROR -
INVALID KEYCODE
0402KEYPAD ERROR -
NO KEYPAD
0403BAR CODE ERROR -
OVERFLOW
The disk drive incorrectly
requested a SCSI data out bus
phase when the NT100 was not
expecting it.
Possible cause include a
defective disk drive, disk drive
cable, and CPU board.
Internal software error.Replace CPU board.
Could not change video mode. Replace CPU board.
Internal software error.Replace CPU board.
Internal software error.Replace CPU board.
No video input signal detected.
Possible causes include missing
or bad video input signal or
defective video cable, or video
board.
Invalid key press detected.
Possible causes include
defective Remote Keypad,
keypad cable, and CPU board.
The Remote Keypad was not
detected during power-up initialization. Possible causes
include defective Remote
Keypad, keypad cable, and CPU
board.
Too many digits were read by
the Bar Code Reader. Possible
causes include a bar code with
Check the suspected
hardware and replace as
necessary.
Check the suspected
hardware and replace if
necessary.
Check the suspected
hardware and replace if
necessary.
Check the suspected
hardware and replace if
necessary.
Check the suspected
hardware and replace if
Page 4
too many digits and a defective
necessary.
bar code, Bar Code Reader,
cable, and CPU board.
0404BAR CODE ERROR -
TIMEOUT
The Bar Code Reader timed out.
Possible causes include
operator didn’t scan bar code
Check the suspected
hardware and replace if
necessary.
and a defective bar code, Bar
Code Reader, cable, and CPU
board.
0405KEYPAD ERROR -
INCORRECT KEY
Unexpected key press/release
detected. Possible causes
include operator pressed
Check the suspected
hardware and replace if
necessary.
incorrect key and defective
Remote Keypad, keypad cable,
and CPU board.
0501DISK ERROR -
Internal software error.Replace CPU board.
BAD DISK HANDLE
0502DISK ERROR -
UNRECOVERABLE
0503DISK ERROR -
WRITE PROTECTED
A disk operation failed. Possible causes include a corrupted
disk and a defective disk drive
and disk drive cable.
The write-protect tab of the disk
is set to the PROTECT position
which prevented writing to the
Reformat and re-initialize
(erase) the disk. Check the
suspected hardware and
replace if necessary.
Set the write-protect tab on
the disk to the WRITE
position.
disk.
0504DISK ERROR -
NO DISK
A disk operation was attempted
when there was no disk in the
No action - disk removed by
user.
drive.
0505DISK ERROR -
MEDIA ERROR
0506DISK ERROR -
MEDIA CHANGED
A read or write operation from
the disk failed. Possible causes
include a defective disk, disk
drive or disk drive cable.
A disk operation was attempted
while the disk was being
replaced.
Reformat and re-initialize
(erase) the disk. Check the
suspected hardware and
replace if necessary.
No action - disk removed
and another inserted by
user.
0507DISK ERROR - DRIVEA disk drive reported that it was Check the suspected
Page 5
RESETreset due to a power reset or
0508DISK ERROR -
NO MOD DRIVE
0509DISK ERROR -
NO INT DRIVE
0601FILE SYS ERROR -
DISK IS FULL
0602FILE SYS ERROR -
FILE NOT FOUND
0603FILE SYS ERROR -
EOF NOT FOUND
0604FILE SYS ERROR -
CORRUPT DATA
0605FILE SYS ERROR -
END OF RECORDS
0606FILE SYS ERROR -
INCOMPATIBLE FS
hardware and replace if
SCSI bus reset. Possible causes
necessary.
include a defective disk drive,
disk drive cable, and CPU
board.
No MOD drive was detected.
Possible causes include missing
disk drive, incorrect SCSI ID or
LUN setting on disk drive and
defective disk drive, disk drive
Check that the disk drive is
set to the proper SCSI ID
and LUN. Check the
suspected hardware and
replace if necessary.
cable, and CPU board.
No internal disk drive was
detected. Possible causes
include missing disk drive,
incorrect SCSI ID or LUN setting
on disk drive and defective disk
Check that the disk drive is
set to the proper SCSI ID
and LUN. Check the
suspected hardware and
replace if necessary.
drive, disk drive cable, and CPU
board.
A image storage to disk failed
No action - disk is full.
because the disk is full.
A file is missing from the disk.
Possible causes include a
Re-initialize (erase) the
disk.
corrupted disk.
The end of file marker was not
found in the FAT area of a disk.
Re-initialize (erase) the
disk.
Possible causes include a
corrupted disk.
A file on disk is corrupt.Re-initialize (erase) the
disk.
An expected record was not
found in a disk file.
Re-initialize (erase) the
disk.
Possible causes include a
corrupted disk.
An operation was attempted on
an incompatible file system.
Re-initialize (erase) the
disk.
Possible causes include a
Page 6
0607FILE SYS ERROR -
BAD FILE SYSTEM
0608FILE SYS ERROR -
BAD FILE FORMAT
0609FILE SYS ERROR -
EOF FOUND
0610FILE SYS ERROR -
DIR NOT FOUND
0611FILE SYS ERROR -
NOT LOADED
0612FILE SYS ERROR -
ALREADY LOADED
0613FILE SYS ERROR -
NO FD AVAILABLE
0614FILE SYS ERROR -
FILE NOT LOCKED
0615FILE SYS ERROR -
BAD ARGUMENT
corrupted disk.
An unrecognizable file system is
on the disk.
Possible causes include a
corrupted disk.
An unrecognizable file format
was found on the disk.
Possible causes include a
corrupted disk.
Attempted to read beyond the
end of a file.
Possible causes include a
corrupted disk.
A directory is missing from the
disk.
Possible causes include a
corrupted disk.
A file system is not loaded. A
file system operation was
attempted when no file system
was loaded.
Possible causes include a
corrupted disk or an internal
software error.
An attempt was made to load a
file system when a file system
was already loaded. This is an
internal software error.
Too many files are opened. This
is an internal software error.
A file unlock was attempted on a
file that was not locked. This is
an internal software error.
Internal software error.Replace CPU board.
Re-initialize (erase) the
disk.
Re-initialize (erase) the
disk.
Re-initialize (erase) the
disk.
Re-initialize (erase) the
disk.
Re-format and re-initialize
(erase) the disk.
Replace CPU board.
Replace CPU board.
Replace CPU board.
Replace CPU board.
Page 7
0616FILE SYS ERROR -
FILE DELETED
0617FILE SYS ERROR -
FD NOT IN USE
0618FILE SYS ERROR -
BAD FILE NAME
0619FILE SYS ERROR -
END OF PLANE
0620FILE SYS ERROR -
FILE EXISTS
0621FILE SYS ERROR -
BAD DIR ENTRY
0622FILE SYS ERROR -
INVALID CLUSTER
0623FILE SYS ERROR -
FILE IS DIR
0624FILE SYS ERROR -
DIR IS FILE
0625FILE SYS ERROR -
BAD FAT ENTRY
A file was unexpectedly deleted.
This is an internal software
error.
A file operation was attempted
on a file that is not open. This is
an internal software error.
An illegal file or path name was
encountered. Possible causes
include a corrupted disk.
An attempt was made to read or
write beyond the end of a plane
of data in an image file.
Possible causes include a
corrupted disk.
An attempt was made to create
a file or directory that already
exists. Possible causes include
a corrupted disk.
A corrupted directory entry was
found on disk. Possible causes
include a corrupted disk.
An invalid cluster was referenced by the file system. Possible causes include a corrupted
disk.
A file was expected but a
directory with the same name
was found. Possible causes
include a corrupted disk.
A directory was expected but a
file with the same name was
found. Possible causes include
a corrupted disk.
An invalid entry was found in the
FAT. Possible causes include a
corrupted disk.
Replace CPU board.
Replace CPU board.
Re-initialize (erase) the
disk.
Re-initialize (erase) the
disk.
Re-initialize (erase) the
disk.
Re-initialize (erase) the
disk.
Re-initialize (erase) the
disk.
Re-initialize (erase) the
disk.
Re-initialize (erase) the
disk.
Re-initialize (erase) the
disk.
Page 8
0626FILE SYS ERROR -
ROOT DIR FULL
The root directory on the disk is
full. Possible causes include a
corrupted disk.
0627FILE SYS ERROR -
REQ TAG MISSING
A required tag in a file was
missing. Possible causes
include a corrupted disk.
0628FILE SYS ERROR -
UNSUP TAG VALUE
An unsupported tag value was
found in a file. Possible causes
include a corrupted disk.
0629FILE SYS ERROR -
UNSUP IMAGE FMT
0630FILE SYS ERROR -
APPL INFO FULL
An unsupported image format
was found on disk.
No room was available in the
application information field of a
file on a DEFF disk. This is an
internal software error.
0631FILE SYS ERROR -
READ ONLY FILE
An attempt was made to write to
or delete a READ-ONLY file.
Possible causes include a
corrupted disk.
0632FILE SYS ERROR -
DIR NOT EMPTY
A directory delete operation
failed because the directory was
not empty. Possible causes
include a corrupted disk.
0633FILE SYS ERROR -
CAN’T FORM FEED
A NEW SHEET operation failed
because the file format does not
support FORM FEED.
0634FILE SYS ERROR -
CAN’T DELETE
0635FILE SYS ERROR -
EXAM NOT FOUND
An image delete operation is
temporarily not allowed.
An exam is missing from the
internal disk drive.
0636FILE SYS ERROR -A group is missing from the
Re-initialize (erase) the
disk.
Re-initialize (erase) the
disk.
Re-initialize (erase) the
disk.
No action - disk contains
image formats that are not
supported in this product.
Replace the CPU board.
Re-initialize (erase) the
disk.
Re-initialize (erase) the
disk.
No action - operation not
allowed.
Retry operation.
Cycle power and do not
cancel the power-up tests
which attempt to correct the
inconsistencies on the
internal disk drive.
Page 9
GROUP NOT FOUND internal disk drive.
0637FILE SYS ERROR -
IDD REV OLD
The internal disk drive has an
old revision of the file system.
This can occur when software is
upgraded.
0638FILE SYS ERROR -
NETWORK DISK DB
The internal disk drive has an
inconsistency in database. This
can be caused by error 0637 or
by a corrupt database file or the
internal disk drive.
0701CALIBRATE ERROR -
BLACK (LEVEL)
An autocalibration failed to
adjust the voltage level to calibrate a black pixel value. Possible causes include an
unsuitable video input signal
and a defective video input
signal, video cable, and Video
board.
0702CALIBRATE ERROR -
WHITE (GAIN)
An autocalibration failed to
adjust the voltage gain to calibrate the white pixel value.
Possible causes include an
unsuitable video input signal
and a defective video input
signal, video cable, and Video
board.
0703CALIBRATE ERROR-
RED (LEVEL)
An auto-calibration failed to
adjust the voltage level to calibrate a red pixel value.
Possible causes include an
unsuitable video input signal
and a defective video input
signal, video cable, or Video
board.
0704CALIBRATE ERROR- An auto-calibration failed to
adjust the voltage gain to cali-
Re-installed (erase) the
internal disk drive.
Turn Unit OFF, then ON to
allow the internal disk drive
initialization a chance to
correct the problem.
Otherwise, Re-installed
(erase) the internal disk
drive.
Check that the video signal
contains the full range of
pixel values necessary for a
calibration. Check the
suspected hardware and
replace if necessary.
Check that the video signal
contains the full range of
pixel values necessary for a
calibration. Check the
suspected hardware and
replace if necessary.
Check that the video signal
contains the full range of
pixel values necessary for a
calibration. Check the
suspected hardware and
replace as necessary.
Check that the video signal
contains the full range of
Page 10
RED (GAIN)brate a red pixel value.
0705CALIBRATE ERROR-
GRN (LEVEL)
0706CALIBRATE ERROR-
GRN(GAIN)
0707CALIBRATE ERROR-
BLUE (LEVEL)
0708CALIBRATE ERROR-
BLUE(GAIN)
Possible causes include an
unsuitable video input signal
and a defective video input
signal, video cable, or Video
board.
An auto-calibration failed to
adjust the voltage level to calibrate a green pixel value.
Possible causes include an
unsuitable video input signal
and a defective video input
signal, video cable, or Video
board.
An auto-calibration failed to
adjust the voltage gain to calibrate a green pixel value.
Possible causes include an
unsuitable video input signal
and a defective video input
signal, video cable, or CPU
board.
An auto-calibration failed to
adjust the voltage level to calibrate a blue pixel value.
Possible causes include an
unsuitable video input signal
and a defective video input
signal, video cable, or Video
board.
An auto-calibration failed to
adjust the voltage gain to calibrate a blue pixel value.
Possible causes include an
unsuitable video input signal
and a defective video input
signal, video cable, or Video
board.
pixel values necessary for a
calibration. Check the
suspected hardware and
replace as necessary.
Check that the video signal
contains the full range of
pixel values necessary for a
calibration. Check the
suspected hardware and
replace as necessary.
Check that the video signal
contains the full range of
pixel values necessary for a
calibration. Check the
suspected hardware and
replace as necessary.
Check that the video signal
contains the full range of
pixel values necessary for a
calibration. Check the
suspected hardware and
replace as necessary.
Check that the video signal
contains the full range of
pixel values necessary for a
calibration. Check the
suspected hardware and
replace as necessary.
Page 11
0801EEPROM ERROR -
WRITE TIMEOUT
A write operation to the
EEPROM timed out. Possible
causes include a defective
EEPROM on the CPU board.
0802EEPROM ERROR -
FAILED TO CLEAR
A clear operation on the
EEPROM failed. Possible
causes include a defective
EEPROM on the CPU board.
0901SYSTEM ERROR -
SYS TABLE RESET
The configuration parameter
table was found to be corrupt
and was reset to default values.
Possible causes include a
defective EEPROM on the CPU
board.
0902SYSTEM ERROR -
INCOMPLETE DMA
A DMA operation to/from the
disk drive did not execute
properly usually due to a media
error. Possible causes include a
defective disk, disk drive, disk
drive cable, and CPU board.
0903PROM ERROR -
CHECKSUM FAIL
0904SYSTEM ERROR -
USER CANCELED
0905SYSTEM ERROR -
DRAM FAULT
0906SYSTEM ERROR -
SRAM FAULT
0907SYSTEM ERROR -
INTERNAL ERROR
The EPROM memory has failed
the power-up self-test.
The operator canceled an
operation.
The DRAM image memory has
failed the power-up self-test.
The static RAM memory has
failed the power-up self-test.
Invalid data was passed to an
internal software function. This
is an internal software error.
0908SYSTEM ERROR -
MAX ASSOC
Too many DICOM associations
were opened. This is an internal
software error.
0909SYSTEM ERROR -Too many DICOM sessions
were created. This is an internal
Replace CPU board.
Replace CPU board.
Cycle the power on the unit.
If the error reoccurs, replace
the CPU board.
Reformat and Re-initialize
(erase) the disk. Check the
suspected hardware and
replace if necessary.
Replace the system
EPROMs or CPU board.
No action - operator can-
celed operation.
Replace the CPU board.
Replace the CPU board.
Replace the CPU board.
Replace the CPU board.
Replace the CPU board.
Page 12
MAX SESSIONSsoftware error.
0910SYSTEM ERROR -
MAX FILM BOXES
1001NETWORK ERROR -
INIT FAILED
1002NETWORK ERROR -
NO DESTINATION
1200DICOM ERROR -
<DESCRIPTION>
1202DICOM PRN ERROR -
BUILD FAILED.
1203DICOM PRN ERROR -
PARSE FAILED
1204DICOM PRN ERROR -
LST CREATE FAIL
1205DICOM PRN ERROR -
NO MEMORY FREE
1206DICOM PRN ERROR -
ILLEGAL UID LEN
Too many DICOM film boxes
Replace the CPU board.
were created. This is an internal
software error.
The network hardware initialization failed. Possible causes
include defective network
hardware.
NT100: Check the con-
nection between the CPU
board and the network
board. Replace the network
board.
Selected network operation not
allowed because no network
destination has been selected.
An error occurred during a
DICOM operation. Possible
causes include configuration
entered in the Network Setup
Menu, defective DICOM print
Select a network destination
using the Setup menu and
retry operation.
Check and correct the
Network Setup menu con-
figuration. Check the sus-
pected hardware and
replace as necessary.
server, network, Ethernet board,
and CPU Board.
Internal software error.Notify technical support if
problem persists.
DICOM object parse failed. This
can be caused by an
incompatibility with a DICOM
printer server or by an internal
Verify DICOM device
compatibility. Notify tech-
nical support if problem
persists.
software error.
This may be caused by no free
memory. This is an internal
software error.
No memory free. This is an
internal software error.
Address (TCP port) is in use.
This is caused by trying to
connect to a TCP port that is
already in use. This may be
caused by a destination that is
unable to support more than one
DICOM association at a time.
Receiving DICOM device
refused a connection. This is
caused when no process is
listening o the TCP specified
port at the receiving DICOM
device.
Receiving DICOM device
reported Dataset does not
match SP class error.
Verify DICOM device
compatibility. Notify tech-
nical support if problem
persists.
Receiving DICOM device
reported a can’t understand
error.
Verify DICOM device
compatibility. Notify tech-
nical support if problem
Page 34
2297DICOM SRV ERROR -
SOP CLASS UNSUP
2298DICOM SRV ERROR -
OUT OF RESOURCE
2299DICOM SRV ERROR -
UNXPECTD STATUS
2400DICOM SRV ERROR -
GENERAL ERROR
2401DICOM ERROR -
CORRUPT LIST
2402DICOM ERROR
ASSOC ABORTED
persists.
Receiving DICOM device
reported that it doesn’t support
SOP class.
Receiving DICOM device
reported out of resources, e.g.,
disk space.
Received unexpected status
from receiving DICOM device.
A general error occurred during
a DICOM operation. Possible
causes include defective
DICOM print server, network,
Ethernet board, and CPU board.
Internal software error.Verify DICOM device
DICOM association aborted by
us. Internal software error.
Verify DICOM device
compatibility. Notify tech-
nical support if problem
persists.
Check receiving DICOM
device.
Verify DICOM device
compatibility. Notify tech-
nical support if problem
persists.
Check the suspected
hardware and replace if
necessary.
compatibility. Notify tech-
nical support if problem
persists.
Verify DICOM device
compatibility. Notify tech-
nical support if problem
persists.
Table 2:
Operating System Errors
The following is a list of errors that may be reported by the operating system of the NT100.
The corrective action for all of these is to replace the CPU board.
Co deError MessageDescription/Possible Causes
-1SYSTEM ERROR - INVALID TASK IDNo such task.
Page 35
-2SYSTEM ERROR - NO ENVELOPENo free message envelope.
-3SYSTEM ERROR - NO MAILBOXNo mailbox defined.
-4SYSTEM ERROR - MAILBOX FULLMailbox is full.
-5SYSTEM ERROR - EARLY WAKEWakened before timeout.
-6SYSTEM ERROR - TASK WAITINGTask not waiting (after 2nd wake).
-7SYSTEM ERROR - CALL WAITINGCalling task not waiting.
-8SYSTEM ERROR - NOT FROM TASKMessage not from task call.
-12SYSTEM ERROR - RESOURCE OWNERResource not owned by you (caller).
-13SYSTEM ERROR - INVALID POOL IDInvalid buffer pool id.
-14SYSTEM ERROR - SMALL BUFFERBuffer too small.
-15SYSTEM ERROR - BUFFER NOT USEDBuffer not in use.
-16SYSTEM ERROR - BUFFER COUNTBuffer use count overflow.