General Electric MAC3500_Service Manual_SM_2046275-019_H MAC 3500 Resting ECG Analysis System Service Manual Software Version 10 2046275-019 Revision H

GEHealthcare
MAC™3500
RestingECGAnalysisSystem ServiceManual
SoftwareVersion10 2046275-019RevisionH
MAC™3500RestingECGAnalysisSystem English ©2011–2014,2019GeneralElectric Company. AllRightsReserved.
Publication Information
The information in this manual only applies to MAC3500 system software version 10. It does not apply to earlier software versions. Due to continuing product innovation, specifications in this manual are subject to change without notice.
MAC, MULTI-LINK, MUSE, MACTRODE, Ultra-Archivist, MobileLink, and 12SL are trademarks owned by GE Medical Systems Information Technologies, Inc., a General Electric Company going to market as GE Healthcare. All other marks are the properties of their respective owners.
The document part number and revision are on each page of the document. The revision identies the document’s update level. The revision history of this document is summarized in the following table.
Revision History
Revision
A
B
C3May2013
D
E
F
G
H
PublicationDate
28February2011Initialreleaseofthedocument.
14August2012
Description
Updatedthefollowingsections:
IndictionsforUse
SafetyMessages
PartsLists
RemovedPartsandAccessories.Refertotheoperatorsmanualforsupplyand accessoryinformation.
Updatedtoaddressthefollowingnewcomponents:PCB(801212–008),display assembly(2026799–002),andcommunicationsboard(2022332–004).
18August2013
21February2014UpdatedseveralpartnumberswithnewROHS-compliantversions.
8September2014UpdatedforRoHScompliance.
5December2014UpdatedtheTechSpecsforRoHScompliance.
31January2019
Updatedblockdiagrams,revisedprocedureforreplacingtheL VDSConverterBoard, andclariedtheprocedureforreplacingtheCOMMboardperSPRHCSDM00206035.
CorrectedpartnumbersinAppendixB,“Software/HardwareCompatibility”perSPR HCSDM00225973.
Updatedthefollowing:
Manual review and update per the “Keep It Simple” service initiative.
Removed EC REP information.
Added the Instructions for Use.
Updated UL symbol.
ToaccessotherGEHealthcareDiagnosticCardiologydocuments,gototheCommonDocumentationLibrary(CDL),locatedat
www.gehealthcare.com/documents
2MAC™35002046275-019H
,andclickCardiology.
31January2019
ServiceManualLanguageInformation
WARNING (EN)
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警告
(ZH-CN)
警告
(ZH-TW)
UPOZORENJE (HR)
VAROVÁNÍ (CS)
ThisservicemanualisavailableinEnglishonly.
Ifacustomer'sserviceproviderrequiresalanguageotherthanEnglish,itisthecustomer's
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Donotattempttoservicetheequipmentunlessthisservicemanualhasbeenconsulted
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Failuretoheedthiswarningmayresultininjurytotheserviceprovider,operator ,orpatient,
fromelectricshock,mechanicalorotherhazards.
Товаупътванезаработаеналичносамонаанглийскиезик.
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2046275-019HMAC™3500
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ServiceManualLanguageInformation(cont'd.)
ADVARSEL (DA)
Denneservicemanualndeskunpåengelsk.
Hvisenkundesteknikerharbrugforetandetsprogendengelsk,erdetkundensansvar
atsørgeforoversættelse.
Forsøgikkeatservicereudstyretmedmindredenneservicemanualharværetkonsulteret
ogerforstået.
Manglendeoverholdelseafdenneadvarselkanmedføreskadepågrundafelektrisk,
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WAARSCHUWING (NL)
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enbegrepenis.
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HOIATUS (ET)
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ATTENTION (FR)
Cemanueltechniquen'estdisponiblequ'enanglais.
Siunservicetechniqueclientsouhaiteobtenircemanueldansuneautrelangueque
l'anglais,ildevraprendreenchargelatraductionetlaresponsabilitéducontenu.
Nepastenterd'intervenirsurleséquipementstantquelemanueltechniquen'apasété
consultéetcompris.
Lenon-respectdecetavertissementpeutentraînerchezletechnicien,l'opérateuroule
patientdesblessuresduesàdesdangersélectriques,mécaniquesouautres.
4
MAC™35002046275-019H
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ServiceManualLanguageInformation(cont'd.)
WARNUNG (DE)
ΠΡΟΕΙΔΟΠΟΙΗΣΗ (EL)
FIGYELMEZTETÉS (HU)
AÐVÖRUN (IS)
PERINGATAN (ID)
DieseServiceanleitungistnurinenglischerSpracheverfügbar.
FallsderKundendiensteineandereSprachebenötigt,musserfüreineentsprechende
Übersetzungsorgen.
KeineWartungdurchführen,ohnedieseServiceanleitunggelesenundverstandenzu
haben.
BeiZuwiderhandlungkanneszuVerletzungendesKundendiensttechnikers,des
AnwendersoderdesPatientendurchStromschläge,mechanischeodersonstigeGefahren kommen.
Τοπαρόνεγχειρίδιοσέρβιςδιατίθεταιστααγγλικάμόνο.
Εάντοάτομοπαροχήςσέρβιςενόςπελάτηαπαιτείτοπαρόνεγχειρίδιοσεγλώσσαεκτός
τωναγγλικών,αποτελείευθύνητουπελάτηναπαρέχειυπηρεσίεςμετάφρασης.
Μηνεπιχειρήσετετηνεκτέλεσηεργασιώνσέρβιςστονεξοπλισμόεκτόςεάνέχετε
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Εάνδενλάβετευπόψητηνπροειδοποίησηαυτή,ενδέχεταιναπροκληθείτραυματισμός
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sjúklingifráraosti,vélrænumeðaöðrumáhættum.
ManualservisinihanyatersediadalambahasaInggris.
JikapenyediajasaservispelangganmemerlukanbahasalainselaindariBahasaInggris,
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Mengabaikanperingataninibisamengakibatkancederapadapenyediaservis,operator,
ataupasien,karenaterkenakejutlistrik,bahayamekanisataubahayalainnya.
2046275-019HMAC™3500
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ServiceManualLanguageInformation(cont'd.)
AVVERTENZA (IT)
警告
(JA)
CNHBÁO (VI)
ЕСКЕРТУ (KK)
BRĪDINĀJUMS (LV)
ĮSPĖJIMAS (LT)
IlpresentemanualedimanutenzioneèdisponibilesoltantoinInglese.
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tenutoaprovvederedirettamenteallatraduzione.
Siprocedaallamanutenzionedell'apparecchiaturasolodopoaverconsultatoilpresente
manualeedavernecompresoilcontenuto.
Ilnonrispettodellapresenteavvertenzapotrebbefarcompiereoperazionidacuiderivino
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このサービスマニュアルは英語版しかありません。
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TàiLiuHướngDnSaChachỉcóbntiếngAnh.
Nếucácđơnvịcungcpdchvụchokháchhàngyêucumtngônngữnàokháctiếng
Anh,thìkháchhàngsẽcótráchnhimcungcpcácdchvụdchthut.
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hinsacha,ngườivnhànhhaybnhnhân,doscđin,cácrirovềcơkhíhay cácrirokhác.
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Neveicietaprīkojumaapkopi,neizlasotunnesaprototapkalpotājurokasgrāmatu.
Šībrīdinājumaneievērošanavarradītelektriskāsstrāvastrieciena,mehāniskuvaiciturisku
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Jeiklientopaslaugųtiekėjasreikalaujavadovokitakalba-neanglų,numatytivertimo
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Nemėginkiteatliktiįrangostechninėspriežiūros,nebentatsižvelgėteįšįeksploatavimo
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Jeineatkreipsitedėmesioįšįperspėjimą,galimisužalojimaidėlelektrosšoko,mechaninių
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6MAC™35002046275-019H
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ServiceManualLanguageInformation(cont'd.)
ADVARSEL (NO)
Denneservicehåndbokennnesbarepåengelsk.
Hviskundensserviceleverandørtrengeretannetspråk,erdetkundensansvaråsørge
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Ikkeforsøkåreparereutstyretutenatdenneservicehåndbokenerlestogforstått.
Manglendehensyntildenneadvarselenkanføretilatserviceleverandøren,operatøren
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OSTRZEŻENIE (PL)
Niniejszypodręcznikserwisowydostępnyjestjedyniewjęzykuangielskim.
Jeślidostawcausługklientawymagajęzykainnegoniżangielski,zapewnienieusługi
tłumaczeniajestobowiązkiemklienta.
Nienależyserwisowaćwyposażeniabezzapoznaniasięizrozumienianiniejszego
podręcznikaserwisowego.
Niezastosowaniesiędotegoostrzeżeniamożespowodowaćurazydostawcyusług,
operatoralubpacjentawwynikuporażeniaelektrycznego,zagrożeniamechanicznego bądźinnego.
AVISO (PT-BR)
Estemanualdeassistênciatécnicasóseencontradisponíveleminglês.
SeoserviçodeassistênciatécnicadoclientenãoforGE,eprecisardeoutroidioma,será
daresponsabilidadedoclientefornecerosserviçosdetradução.
Nãotenterepararoequipamentosemterconsultadoecompreendidoestemanualde
assistênciatécnica.
Onãocumprimentodesteavisopodeporemperigoasegurançadotécnico,operadorou
pacientedevidoachoqueselétricos,mecânicosououtros.
AVISO (PT-PT)
Estemanualtécnicosóseencontradisponíveleminglês.
Seaassistênciatécnicadoclientesolicitarestesmanuaisnoutroidioma,éda
responsabilidadedoclientefornecerosserviçosdetradução.
Nãotenterepararoequipamentosemterconsultadoecompreendidoestemanual
técnico.
Onãocumprimentodesteavisopodeprovocarlesõesaotécnico,aoutilizadorouao
pacientedevidoachoqueseléctricos,mecânicosououtros.
AVERTISMENT (RO)
Acestmanualdeserviceestedisponibilnumaiînlimbaengleză.
Dacăunfurnizordeserviciipentruclienţinecesităoaltălimbădecâtceaengleză,estede
datoriaclientuluisăfurnizezeotraducere.
Nuîncercaţisăreparaţiechipamentuldecâtulteriorconsultăriişiînţelegeriiacestui
manualdeservice.
Ignorareaacestuiavertismentarputeaducelarănireadepanatorului,operatoruluisau
pacientuluiînurmapericolelordeelectrocutare,mecanicesaudealtănatură.
ПРЕДУПРЕЖДЕНИЕ (RU)
Настоящееруководствопообслуживаниюпредлагаетсятольконаанглийскомязыке.
Еслисервисномуперсоналуклиентанеобходиморуководствоненаанглийском,ана
каком-тодругомязыке,клиентуследуетобеспечитьпереводсамостоятельно.
Преждечемприступатькобслуживаниюоборудования,обязательнообратитеськ
настоящемуруководствуивнимательноизучитеизложенныевнемсведения.
Несоблюдениетребованийданногопредупрежденияможетпривестиктому,что
специалистыпообслуживанию,операторыилипациентыполучатударэлектрическим током,механическуютравмуилидругоеповреждение.
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ServiceManualLanguageInformation(cont'd.)
UPOZORENJE (SR)
VAROVANIE (SK)
OPOZORILO (SL)
ADVERTENCIA (ES)
VARNING (SV)
UYARI (TR)
Ovoservisnouputstvojedostupnosamonaengleskomjeziku.
Akoklijentovserviserzahtevanekidrugijezik,klijentjedužandaobezbediprevodilačke
usluge.
Nepokušavajtedaopraviteuređajakonistepročitaliirazumeliovoservisnouputstvo.
Zanemarivanjeovogupozorenjamožedovestidopovređivanjaservisera,rukovaocaili
pacijentausledstrujnogudara,ilimehaničkihidrugihopasnosti.
Tentonávodnaobsluhujekdispozíciilenvangličtine.
Akzákazníkovposkytovateľslužiebvyžadujeinýjazykakoangličtinu,poskytnutie
prekladateľskýchslužiebjezodpovednosťouzákazníka.
Nepokúšajtesaoobsluhuzariadeniaskôr,akosineprečítatenávodnaobsluhua
neporozumietemu.
Zanedbanietohtovarovaniamôževyústiťdozraneniaposkytovateľaslužieb,obsluhujúcej
osobyalebopacientaelektrickýmprúdom,mechanickýmaleboinýmnebezpečenstvom.
Taservisnipriročnikjenavoljosamovangleškemjeziku.
Čeponudnikstoritvestrankepotrebujepriročnikvdrugemjeziku,morastrankazagotoviti
prevod.
Neposkušajteservisiratiopreme,četegapriročnikanistevcelotiprebraliinrazumeli.
Četegaopozorilaneupoštevate,selahkozaradielektričnegaudara,mehanskihalidrugih
nevarnostipoškodujeponudnikstoritev,operateralibolnik.
Estemanualdeserviciosóloexisteeninglés.
Sielencargadodemantenimientodeunclientenecesitaunidiomaquenoseaelinglés,el
clientedeberáencargarsedelatraduccióndelmanual.
Nosedeberádarserviciotécnicoalequipo,sinhaberconsultadoycomprendidoeste
manualdeservicio.
Lanoobservanciadelpresenteavisopuededarlugaraqueelproveedordeservicios,el
operadoroelpacientesufranlesionesprovocadasporcausaseléctricas,mecánicaso deotranaturaleza.
Denhärservicehandbokennnsbaratillgängligpåengelska.
Omenkundsserviceteknikerharbehovavettannatspråkänengelskaansvararkunden
föratttillhandahållaöversättningstjänster.
Försökinteutföraservicepåutrustningenomduinteharlästochförstårdenhär
servicehandboken.
Omduintetarhänsyntilldenhärvarningenkandetresulteraiskadorpåserviceteknikern,
operatörenellerpatiententillföljdavelektriskastötar,mekaniskafarorellerandrafaror.
Buserviskılavuzununsadeceİngilizcesimevcuttur .
Eğermüşteriteknisyenibukılavuzuİngilizcedışındabirbaşkalisandantalepederse,bunu
tercümeettirmekmüşteriyedüşer.
Serviskılavuzunuokuyupanlamadanekipmanlaramüdahaleetmeyiniz.
Buuyarıyauyulmaması,elektrik,mekanikveyadiğertehlikelerdendolayıteknisyen,
operatörveyahastanınyaralanmasınayolaçabilir.
8MAC™35002046275-019H
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ServiceManualLanguageInformation(cont'd.)
ЗАСТЕРЕЖЕННЯ (UK)
CNHBÁO (VI)
Данекерівництвозсервісногообслуговуванняпостачаєтьсявиключноанглійськоюмовою.
Якщосервіснийінженерпотребуєкерівництвоіншоюмовою,користувачзобов'язаний
забезпечитипослугиперекладача.
Ненамагайтесяздійснюватитехнічнеобслуговуванняданогообладнання,якщо
винечитали,абонезрозумілиінформацію,наданувкерівництвізсервісного обслуговування.
Недотриманняцьогозастереженняможепризвестидотравмуваннясервісного
інженера,користувачаданогообладнанняабопацієнтавнаслідокелектричногошоку, механічногоушкодженняабозіншихпричинневірногообслуговуванняобладнання.
TàiLiuHướngDnSaChachỉcóbntiếngAnh.
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Anh,thìkháchhàngsẽcótráchnhimcungcpcácdchvụdchthut.
KhôngđượcsachathiếtbịtrừkhiđãthamkhovàhiuTàiliuHướngdnSacha.
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2046275-019HMAC™35009
10MAC™35002046275-019H
31January2019
Contents
1Introduction
ProductInformation..................................................................................15
IndicationsforUse...................................................................................15
PrescriptionDeviceStatement.....................................................................15
InstallationandConnection........................................................................15
EquipmentSymbols..................................................................................16
ProductandPackagingLabeling..................................................................18
EquipmentIdentication............................................................................20
RegulatoryandSafetyInformation...........................................................21
SafetyConventions..................................................................................22
SafetyMessages......................................................................................22
ResponsibilityoftheManufacturer................................................................25
ResponsibilityofthePurchaser/Customer.......................................................26
ServiceInformation...................................................................................26
ServiceRequirements...............................................................................26
AdditionalAssistance................................................................................26
ManualInformation..................................................................................26
ManualPurpose......................................................................................26
DocumentConventions.............................................................................26
RelatedDocumentation.............................................................................28
Training.................................................................................................28
2SystemOverview
HardwareDescription...............................................................................29
FrontView.............................................................................................29
SideView...............................................................................................30
BackView..............................................................................................30
InternalView..........................................................................................32
3TrolleyAssembly
4Troubleshooting
Diagrams..................................................................................................35
PCB_Diagrams........................................................................................36
LVDS/LEDDisplayAssemblyDiagram............................................................38
GeneralFaultIsolation..............................................................................38
Power-UpSelf-Test...................................................................................39
VisualInspection......................................................................................40
DiagnosticTests........................................................................................41
LoadingSystemDiagnosticTests.................................................................42
SettingtheMasterPassword.......................................................................42
DisplayTests..........................................................................................43
2046275-019HMAC™350011
SpeakerTest...........................................................................................44
KeyboardTest.........................................................................................44
WriterTests............................................................................................45
BatteryTests..........................................................................................49
CommunicationTests...............................................................................51
AcquisitionModuleTest.............................................................................53
AnalogI/OTests......................................................................................54
FloppyDriveTests....................................................................................55
InternalMemoryTests...............................................................................56
SDCardTests..........................................................................................56
EquipmentProblems.................................................................................57
PoorQualityECGs....................................................................................57
ECGDataNoise.......................................................................................57
SystemErrors............................................................................................57
FrequentlyAskedQuestions.....................................................................58
Maintenance..........................................................................................58
SystemSetup..........................................................................................59
Clinical..................................................................................................60
Transmission..........................................................................................61
InputandOutputConnectors...................................................................61
APins(J1)..............................................................................................61
COM1(COM3/4)Pins(J3)............................................................................62
COM2Pins(J5)........................................................................................62
AnalogPins(J6).......................................................................................62
EXT.VID.Pins(J7).....................................................................................63
5Maintenance
CPUPCBInput/OutputSignals..................................................................63
BatteryPack/Monitor(J2)...........................................................................63
LCDBacklight(J4).....................................................................................64
Keyboard(J8)..........................................................................................64
LCD(J10)...............................................................................................65
PowerSupply/Motor(J11)...........................................................................66
ThermalPrinter(J12).................................................................................66
FloppyDiskDrive(J13)...............................................................................67
AcquisitionModule(J14)............................................................................68
KISSPump(J19).......................................................................................68
AcquisitionModule(J20)............................................................................69
LCDBacklight(J23)...................................................................................69
RequiredToolsandSupplies.....................................................................71
SystemCleaningandInspection...............................................................72
InspectingtheMACSystem........................................................................72
InspectingPowerCords.............................................................................72
CleaningandDisinfectingExteriorSurfaces....................................................72
CleaningtheInterior.................................................................................74
CleaningtheThermalPrinthead...................................................................74
PaperMaintenance...................................................................................74
SettingtheCorrectPaperSize.....................................................................75
LoadingthePaper....................................................................................76
BatteryMaintenance................................................................................76
ChargingtheBattery.................................................................................77
ConditioningtheBattery............................................................................78
12MAC™35002046275-019H
CheckingElectricalSafety.........................................................................79
Disassembly/ReassemblyInstructions.....................................................79
FunctionalCheckouts..............................................................................101
6PartsList
Upper-LevelAssemblies..........................................................................108
ReplacingtheBattery................................................................................78
RemovingtheDevicefromtheTrolley............................................................80
ReplacingthePowerSupply........................................................................82
ReplacingtheKeypad...............................................................................82
ReplacingtheTopCover/KeyboardAssembly..................................................84
ReplacingtheDisplayAssembly...................................................................86
ReplacingtheLVDSConverterBoard.............................................................88
ReplacingtheOptionalKISSPump................................................................89
ReplacingtheAcquisitionBoard...................................................................89
ReplacingtheCOMMBoard........................................................................90
ReplacingtheCPUBoard...........................................................................91
ReplacingthePrinthead.............................................................................98
ReplacingtheWriterRoller/CarriageAssembly...............................................100
ReplacingtheBarcodeReaderCable...........................................................100
Tools..................................................................................................103
VisualInspection....................................................................................103
CheckoutProcedures..............................................................................103
MAC3500DisplayAssembly(P/N2026799-002).....................................116
MAC3500KISSPumpAssembly(P/N2022882-002)................................118
UniversalWriterKit(P/N2031810-002)..................................................119
ThermalWriterAssembly(P/N421108-009)...........................................120
Keyboards...............................................................................................122
BarCodeScanner....................................................................................123
Modems...................................................................................................124
WirelessOption.......................................................................................124
PowerCords............................................................................................125
HardwareKitforMAC3500(P/N2030869–001)......................................127
MAC3500PlasticsKit(P/N2030898–001)...............................................128
MAC3500TopCoverKit(P/N2030899–001)............................................130
HarnessKitforMAC3500(P/N2030871–002).........................................132
MAC3500KISSPumpHardwareKit(P/N2030872-002)..........................133
2046275-019HMAC™350013
ATechnicalSpecications
SecureDigital(SD)Cards(ExternalStorage)...........................................134
InstrumentType......................................................................................135
Processing...............................................................................................135
Display....................................................................................................136
Writer......................................................................................................136
Keyboard.................................................................................................136
Electrical.................................................................................................137
Physical(withoutTrolley)........................................................................137
MagneticCardReader.............................................................................137
BarCodeReader.....................................................................................138
Environmental.........................................................................................138
Safety......................................................................................................139
BSoftware/HardwareCompatibility
DisplayCompatibility..............................................................................141
CircuitBoardCompatibilityMatrix..........................................................142
SupportedSoftwareUpdatePaths..........................................................143
SoftwareCompatibilitywiththe-008CPU..............................................143
CElectromagneticCompatibility
GuidanceandManufacturer'sDeclaration-Electromagnetic
Emissions................................................................................................145
GuidanceandManufacturer'sDeclaration-Electromagnetic
Immunity.................................................................................................146
GuidanceandManufacturer'sDeclaration-Electromagnetic
Immunity.................................................................................................146
RecommendedSeparationDistances.....................................................148
CompliantCablesandAccessories.........................................................149
14MAC™35002046275-019H

Introduction

Thischapterprovidesgeneralinformationrequiredforthepropercareoftheproduct anduseofthemanual.Familiarizeyourselfwiththisinformationbeforeusingor servicingtheproduct.

ProductInformation

Thissectionprovidesageneraloverviewoftheproduct.Adetaileddescriptionofthe productcanbefoundinChapter2,SystemOverview.

IndicationsforUse

TheMAC3500ECGAnalysisSystemisintendedtoacquire,analyze,display,andrecord restingelectrocardiographicinformationfromadultandpediatricpopulations.Basic systemsdeliver3,6,12,or15leadECGs,includinginterpretiveanalysis.Transmission andreceptionofECGdatatoandfromacentralECGcardiovascularinformation systemisoptional.
1
TheMAC3500isintendedtobeusedunderthedirectsupervisionofalicensed healthcarepractitioner,bytrainedoperatorsinahospitalormedicalprofessional’s facility.

PrescriptionDeviceStatement

CAUTION:UnitedStatesfederallawrestrictsthisdevicetosalebyorontheorder
ofaphysician.

InstallationandConnection

Iftheinstallationofthisequipment,intheUSA,willuse240Vratherthan120V,the sourcemustbeacenter-tapped,240V,single-phasecircuit.
ContactGEHealthcareforinformationbeforeconnectinganydevicestothis equipmentnotrecommendedinthismanual.
2046275-019HMAC™350015
Introduction

EquipmentSymbols

Thefollowingsymbolsmayappearontheproductoritspackaging.
Symbol
Description
TypeBFequipment.Theacquisitionmoduleisprotectedfrom debrillationshocks.
AlternatingCurrent
Equipotential
Chargethebattery.TheashingamberLEDnexttothissymbol indicatesyoumustconnectthesystemtoACpowertorechargethe battery.
LANportforconnectinganEthernetcablewithastandardRJ-45jack.
Internalmodemportforconnectingaphonelinewithastandard RJ-11jack.
Wasteofelectricalandelectronicequipmentmustnotbedisposed asunsortedmunicipalwasteandmustbecollectedseparately. Pleasecontactanauthorizedrepresentativeofthemanufacturerfor informationconcerningthedecommissioningofyourequipment.
Recyclethebattery.
Consulttheaccompanyingdocumentation.
Classiedwithrespecttoelectricshock,re,mechanical,andother speciedhazardsonlyinaccordancewithapplicableULstandards.
Toreducetheriskofelectricshock,doNOTremovecover(orback). Referservicingtoqualiedpersonnel.
Thisproductconsistsofdevicesthatmaycontainmercury,which mustberecycledordisposedofinaccordancewithlocal,state,or countrylaws.(Withinthissystem,thebacklightlampsinthemonitor displaycontainmercury.)
Manufacturernameandaddress.
Consult instructions for use.
16MAC™35002046275-019H
Introduction
Symbol
Description
PCT.GOSTmarkingsymbolizingconformitywithapplicableRussian Gosstandarttechnicalandsafetystandards.
USAOnly:Foruseonlyonorbyorderofaphysician.
2046275-019HMAC™350017
Introduction

ProductandPackagingLabeling

Thissectionidentiestheproductlabelsandtheirlocationsontheproductand packaging.
18MAC™35002046275-019H
Refertothepreviousillustrationsforthelocationsofthelabelsidentiedinthe followingtable.
Introduction
No.
Label
1
E180632
Description
Locatedonthebackofthedevice,thislabel
ovidesregulatoryandcautionaryinformation.
pr Referto“EquipmentSymbols”onpage16for detaileddescriptionsofthesymbols.
2
Locatedonthebackofthedevice,thislabel identiesthedevice'selectricalratings.
3
Locatedinsidethebatterycompartment, thislabelprovidesinformationaboutthe specicationsanddisposalofthebattery.Refer to“EquipmentSymbols”onpage16fordetailed descriptionsofthesymbols.
4
Locatedontherightsideofthedevice,thislabel distinguishesbetweentheLANRJ-45portand theinternalmodemRJ-11port.
5
Locatedtotheleftofthedisplay,thissilk-screened labelidentiesthemodelnumber.
6
Locatedtotherightofthedisplay,this silk-screenedlabelindicatesthedeviceusesthe Marquette™12SL™ECGAnalysisProgramto analyzeandinterpretECGreadings.
7
Locatedinsidethewritercompartment,thislabel uniquelyidentiesthisunit.Referto“Product
Label”onpage20fordetailedinformation.
8
Locatedonthepackage,theshippinglabel containsthefollowinginformation:
• Product description
• Sales order number
• Configuration number
• Model number
• Serial number
• Storage conditions
• Regulatory compliance
• Country of Origin
2046275-019HMAC™350019
Introduction
EquipmentIdentication
ProductLabel
EveryGEHealthcaredevicehasaproductlabelthatidentiestheproductname,part number,manufacturinginformation,anduniqueserialnumber.Thisinformationis requiredwhencontactingGEHealthcareforsupport.
Theproductlabelislaidoutinthefollowingformat.Dependingontheproduct,the labelmayvaryslightlyinformat,butitcontainsthesameinformation.
SerialNumberFormat
ProductLabelFormat
Item
1 2 3 4 5 6 7
Description
Productpartnumber Productdescription DateofmanufactureinYYYY-MMformat Manufacturernameandaddress Countryoforigin Productbarcode Unitserialnumber(See“SerialNumberFormat”onpage20formore
information.)
Eachdevicehasaserialnumberthatuniquelyidentiesthedeviceandprovides importantinformationaboutthedevice.Theserialnumberformatisshowninthe followingillustration:
20MAC™35002046275-019H
SerialNumberFormat
Introduction
ItemName
1
2
3
4
5
6
Description
ProductCodeAthree-lettercodethatuniquelyidentiesthe
productline.Referto“ProductCodes”onpage
21formoreinformation.
YearManufacturedAtwo-digitcodeidentifyingtheyearthedevice
wasmanufactured.Valuesrangefrom00to99. Forexample:00=2000,04=2004,05=2005 (andsoon).
FiscalWeek Manufactured
ProductSequenceAfour-digitnumberidentifyingtheorderinwhich
ManufacturingSiteAone-lettercodeidentifyingthesitewherethe
Miscellaneous Characteristic
Atwo-digitcodeidentifyingtheweekthedevice wasmanufactured. Valuesrangefrom01to52.GEHealthcare'sscal weekscorrespondtothecalendarweek.For example,01=therstweekinJanuary.
thisdevicewasmanufactured.Valuesrangefrom 000to9999.
devicewasmanufactured.Forexample,F= Milwaukee,N=Freiburg,P=Bangalore
Forexample,P=thedeviceisaprototype,R= thedevicewasrefurbished,U=thedevicewas upgradedtomeetthespecicationsofanother productcode.
ProductCodes
Theproductcodeidentiesspecicsystemplatforms.Youneedtheproductcode beforeservicingorrequestingsupportforyourdevice.
Youcanidentifytheproductcodeusingthedevice’sserialnumber ,whichcanbe locatedinoneofthefollowingplaces:
•Ontheproductlabelattachedtothedevice.
•OntheproductlabelprovidedwiththeapplicationCD.
•IntheapplicationonITsystems: LaunchthesystemapplicationandclickHelp>Abouttoviewtheserialnumber. Forinformationonlaunchingtheapplication,refertotheproduct'sserviceor operator'smanual.

RegulatoryandSafetyInformation

Thissectionprovidesinformationaboutthesafeuseandregulatorycomplianceof thisdevice.Familiarizeyourselfwiththisinformationandreadandunderstandall instructionsbeforeattemptingtoservicethisdevice.
NOTE:
Disregardingthesafetyinformationprovidedisconsideredabnormaluseof thisdeviceandcouldresultininjury,lossofdata,andvoidanyexistingproduct warranties.
2046275-019HMAC™350021
Introduction

SafetyConventions

AHazardisasourceofpotentialinjurytoaperson,property,orthesystem. ThismanualusesthetermsDANGER,WARNING,CAUTION,andNOTICEtopointout
hazardsandtodesignateadegreeorlevelofseriousness.Familiarizeyourselfwith thefollowingdenitionsandtheirsignicance.
DenitionsofSafetyConventions
Safety Convention
DANGER
WARNING
CAUTION
NOTICE
Denition
Indicatesanimminenthazard,which,ifnotavoided,willresultindeath orseriousinjury.
Indicatesapotentialhazardorunsafepractice,which,ifnotavoided, couldresultindeathorseriousinjury.
Indicatesapotentialhazardorunsafepractice,which,ifnotavoided, couldresultinmoderateorminorinjury.
Indicatesapotentialhazardorunsafepractice,which,ifnotavoided, couldresultinthelossordestructionofpropertyordata.

SafetyMessages

Thefollowingmessagesapplytothesystemasawhole.Specicmessagesmayalso beprovidedelsewhereinthemanual.
WARNING:
PATIENTMONITORING—Thisdevicedoesnotprovidealarmsandisnotintended tobeusedaselectrocardiographicmonitoringequipment(vitalsignsphysiological monitor).
Ifpatientmonitoringisrequired,useadevicethathasbeenqualiedforthatuse.
WARNING:
ACCIDENTALSPILLS—Ifliquidsenteradevice,takethedeviceoutofserviceand haveitcheckedbyaservicetechnicianbeforeitisusedagain.
Toavoidelectricshockordevicemalfunction,liquidsmustnotbeallowedto enterthedevice.
WARNING:
BATTERYOPERATION—Iftheintegrityoftheprotectiveearthconductorisin doubt,operatetheunitfromitsbattery.
WARNING:
CABLES—Toavoidpossiblestrangulation,routeallcablesawayfromthepatient's throat.
WARNING:
CONNECTIONTOMAINS—ThisisclassIequipment. Themainsplugmustbeconnectedtoanappropriatepowersupply.
22MAC™35002046275-019H
WARNING:
DEFIBRILLATORPRECAUTIONS—Donotcomeintocontactwithpatientsduring debrillation.Otherwise,seriousinjuryordeathcouldresult.
PatientsignalinputslabeledwiththeCFandBFsymbolswithpaddlesare protectedagainstdamageresultingfromdebrillationvoltages.
Toensureproperdebrillationprotection,useonlytherecommendedcablesand leadwires.
Properplacementofdebrillatorpaddlesinrelationtotheelectrodesisrequiredto ensuresuccessfuldebrillation.
WARNING:
ELECTRODES—Polarizingelectrods(stainlesssteelorsilverconstructed)may causetheelectrodestoretainaresidualchargeafterdebrillation.Aresidual chargewillblockacquisitionoftheECGsignal.
Wheneverpatientdebrillationisapossibility,usenon-polarizingelectrodes(silver orsilverchlorideconstruction)forECGmonitoring.
WARNING:
MAGNETICANDELECTRICALINTERFERENCE—Magneticandelectricaleldsare capableofinterferingwiththeproperperformanceofthedevice.
Introduction
Forthisreason,makesurethatallexternaldevicesoperatedinthevicinityof thedevicecomplywiththerelevantEMCrequirements.X-rayequipmentorMRI devicesarepossiblesourcesofinterferenceastheymayemithigherlevelsof electromagneticradiation.
WARNING:
EXPLOSIONHAZARD—DoNOTuseinthepresenceofammableanesthetics vaporsorliquids.
WARNING:
INTERPRETATIONHAZARD—Computerizedinterpretationisonlysignicantwhen usedinconjunctionwithclinicalndings.
Aqualiedphysicianmustoverreadallcomputer-generatedtracings.
WARNING:
OPERATOR—Medicaltechnicalequipmentsuchasthissystemmustbeused onlybyqualiedandtrainedpersonnel.
WARNING:
SHOCKHAZARD—Improperuseofthisdevicepresentsashockhazard.Strictly observethefollowingguidelines.Failuretodosomayendangerthelivesofthe patient,user ,andbystanders.
Whendisconnectingthedevicefromthepowerline,removetheplugfromthe walloutletbeforedisconnectingthecablefromthedevice;otherwise,thereisa riskofcomingintocontactwithlinevoltagebyinadvertentlyintroducingmetal partsinthesocketsofthepowercord.
Devicesmaybeconnectedtootherdevicesortopartsofsystemsonlyafter makingcertainthatthereisnodangertothepatient,operators,orenvironment asaresult.StandardsIEC60601–1–1/EN60601–1–1mustbecompliedwithin allcases.
2046275-019HMAC™350023
Introduction
WARNING:
SITEREQUIREMENTS—Improperplacementofthedeviceand/oraccessoriesmay resultinahazardtothepatient,operator,orbystanders.
Donotroutecablesinawaythattheymaypresentastumblinghazard. Connectorsforpatientcablesandleadwiresaredesignedtopreventaccidental
disconnection. Fordevicesinstalledabovethepatient,adequateprecautionsmustbetakento
preventthemfromdroppingonthepatient.
WARNING:
TREADMILLS—Avoidrapidchangesintreadmillspeedand/orgradeduringa stresstest.
CAUTION:
PROPERLEADWIRECONNECTION—Improperconnectionwillcauseinaccuracies intheECG.
Traceeachindividualleadwirefromitsacquisitionmodulelabeltothecolored connectorandthentotheproperelectrodetoensurethatitismatchedtothe correctlabellocation.
CAUTION:
ACCESSORIES(SUPPLIES)—Partsandaccessoriesusedmustmeetthe requirementsoftheapplicableIEC60601seriessafetystandardsandessential performancestandards,and/orthesystemcongurationmustmeetthe requirementsoftheIEC60601–1–1medicalelectricalsystemsstandards.
Toensurepatientsafety,useonlypartsandaccessoriesmanufacturedor recommendedbyGEHealthcare.
CAUTION:
ACCESSORIES(EQUIPMENT)—Theuseofaccessoryequipmentthatdoesnot complywiththeequivalentsafetyrequirementsofthisequipmentmayleadtoa reducedlevelofsafetyoftheresultingsystem.
Considerationrelatingtothechoiceofequipmentshallinclude:
•Useoftheaccessoryinthepatientvicinity,and
•Evidencethatthesafetycerticationoftheaccessoryhasbeenperformed inaccordancewiththeappropriateIEC60601–1and/orIEC60601–1–1 harmonizednationalstandard.
CAUTION:
BATTERYPOWER—Ifadeviceequippedwithanoptionalbatterypackwillnotbe usedorconnectedtothepowerlineforaperiodofoversixmonths,removethe battery.
CAUTION:
BEFOREINSTALLATION—Compatibilityiscriticaltosafeandeffectiveuseof thisdevice.Pleasecontactyourlocalsalesorservicerepresentativepriorto installationtoverifyequipmentcompatibility.
CAUTION:
DISPOSABLES—Disposabledevicesareintendedforsingleuseonly.Theyshould notbereusedasperformancemaydegradeorcontaminationcouldoccur.
24MAC™35002046275-019H
CAUTION:
DISPOSAL—Attheendofitsservicelife,theproductdescribedinthismanual, aswellasitsaccessories,mustbedisposedofincompliancewithlocal,state,or federalguidelinesregulatingthedisposalofsuchproducts.
Ifyouhavequestionsconcerningthedisposaloftheproduct,pleasecontactGE Healthcareoritsrepresentative.
CAUTION:
EQUIPMENTDAMAGE—Devicesintendedforemergencyapplicationmustnotbe exposedtolowtemperaturesduringstorageandtransporttoavoidmoisture condensationattheapplicationsite.
Waituntilallmoisturehasvaporizedbeforeusingthedevice.
CAUTION:
ELECTRICSHOCK—Toreducetheriskofelectricshock,donotremovecover orback. Referservicingtoqualiedpersonnel.
CAUTION:
OPERATOR—Medicaltechnicalequipmentsuchasthiselectrocardiographsystem mustonlybeusedbypersonswhohavereceivedadequatetrainingintheuseof suchequipmentandwhoarecapableofapplyingitproperly.
Introduction
CAUTION:
POWERREQUIREMENTS—Beforeconnectingthedevicetothepowerline,check thatthevoltageandfrequencyratingsofthepowerlinearethesameasthose indicatedontheunit'slabel.Ifthisisnotthecase,donotconnectthesystemto thepowerlineuntilyouadjusttheunittomatchthepowersource.
IntheUSA,iftheinstallationofthisequipmentwilluse240Vinsteadof120V,the sourcemustbecenter-tapped,240Vsingle-phasecircuit. ThisequipmentissuitableforconnectiontopublicmainsasdenedinCISPR11.
CAUTION:
SERVICEABLEPARTS—Thisequipmentcontainsnouserserviceableparts. Referservicingtoqualiedservicepersonnel.
CAUTION:
SUPERVISEDUSE—Thisequipmentisintendedforuseunderthedirectsupervision ofalicensedhealthcarepractioner .

ResponsibilityoftheManufacturer

GEHealthcareisresponsibleforthesafety,reliability,andperformanceofhardware suppliedbyGEHealthcareonlyifthefollowingconditionsaremet:
•Assemblyoperations,extensions,readjustments,modications,orrepairsare performedbypersonsauthorizedbyGEHealthcare.
•Theelectricalinstallationoftheroomwherethedeviceisusedcomplieswiththe requirementsoftheappropriatelocal,state,andothergovernmentregulations.
•Theequipmentisusedinaccordancewiththeinstructionsforuse.
2046275-019HMAC™350025
Introduction

ResponsibilityofthePurchaser/Customer

Thecustomerisresponsibleforprovidingappropriatedesks,chairs,electricalwall outlets,networkconnections,andanalogphonelines,andforlocatinganyofthe systemcomponentsdescribedinthismanualincompliancewithalllocal,state,and nationalcodes.

ServiceInformation

Thissectionprovidesinformationpertainingtothemaintenanceandservicingofthe system.FamiliarizeyourselfwiththisinformationbeforerequestingservicefromGE Healthcareoritsauthorizedrepresentatives.

ServiceRequirements

Failureonthepartoftheresponsibleindividual,hospital,orinstitutionusingthis equipmenttoimplementasatisfactorymaintenanceschedulemaycauseundue equipmentfailureandpossiblesafetyhazards.
Regularmaintenance,irrespectiveofusage,isessentialtoensurethatthecomponents ofthissystemarealwaysfunctionalwhenrequired.

AdditionalAssistance

ManualInformation

ManualPurpose

DocumentConventions

GEHealthcaremaintainsatrainedstaffofapplicationandtechnicalexpertstoanswer questionsandrespondtoissuesandproblemsthatmayariseduringtheinstallation, maintenance,anduseofthissystem.
ContactyourlocalGEHealthcarerepresentativetorequestadditionalassistance.
Thissectionprovidesinformationforthecorrectuseofthismanual.
Thismanualprovidesinformationnecessaryforthecongurationandsafeoperation ofthisequipmentinaccordancewithitsfunctionandintendeduse.Itisnotintended asareplacementfor,butasupplementto,thoroughproducttraining.Keepitwith theequipmentatalltimes.AdditionalmanualsmaybeorderedbycontactingGE Healthcare.
Refertotheservicemanualfortechnicalinformationrelatedtothemaintenanceand repairoftheequipment.
Thismanualusesthefollowingconventions.
26MAC™35002046275-019H
TypographicalConventions
Introduction
ConventionDescription BoldTextIndicateskeysonthekeyboard,texttoenter,orhardwareitemssuchas
buttonsorswitchesontheequipment.
Italicized-Bold
Text
CTRL+ESC
<space>
Enter
>
Indicatessoftwaretermsthatidentifymenuitems,buttonsoroptions invariouswindows.
Indicatesakeyboardoperation.Aplus(+)signbetweenthenamesoftwo keysindicatesthatwhileholdingtherstkey,youshouldpressandrelease thesecondkey.Forexample,PressCTRL+ESCmeanstopressandhold theCTRLkeyandthenpressandreleasetheESCkey.
Indicatesthatyoumustpressthespacebar.Wheninstructionsaregiven fortypingaprecisetextstringwithoneormorespaces,thepointwhere youmustpressthespacebarisindicatedas<space>.Thisensuresthat thecorrectnumberofspacesisinsertedinthecorrectpositionswithinthe literaltextstring.Thepurposeofthe<>bracketsistodistinguishthe commandfromtheliteraltextwithinthestring.
IndicatesthatyoumustpresstheEnterorReturnkeyonthekeyboard.Do nottypeEnter.
Thegreaterthansymbol,orrightanglebracket,isaconcisemethodto indicateasequenceofmenuselections.
Forexample,thestatement“Fromthemainmenu,selectSystem>Setup >OptionstoopentheOptionActivationwindow”replacesthefollowing:
1.Fromthemainmenu,selectSystemtoopentheSystemmenu.
2.FromtheSystemmenu,selectSetuptoopentheSetupmenu.
3.FromtheSetupmenu,selectOptionstoopentheOptionActivation window.
Illustrations
Allillustrationsinthemanualareprovidedasexamplesonly.Dependingonsystem conguration,screensinthemanualmaydifferfromthescreensonyoursystem.
Allpatientnamesanddataarectitious.Anysimilaritytoactualpersonsis coincidental.
Notes
Notesprovideapplicationtipsoradditionalinformationthat,whileuseful,arenot essentialtothecorrectoperationofthesystem.Theyarecalledoutfromthebody textthroughaagwordandindentation,asfollows:
NOTE:
ThetiporadditionalinformationisindentedbelowtheNOTEagword.
2046275-019HMAC™350027
Introduction

RelatedDocumentation

Thefollowingdocumentsarereferencedinthismanualandprovideadditional informationthatmaybehelpfulintheinstallation,conguration,maintenance,and useofthisproduct.
PartNumberTitle
2036070-006 2046275-018 2020299-321 2020299-025
2025521-001 2044854–012 2056914–001 2056914–002
Marquette™12SL™ECGAnalysisProgramPhysician'sGuide
MAC™3500RestingECGAnalysisSystemOperatorManual
MobileLink™WirelessCommunicationsInstallationManual
LANOptionforMAC™RestingECGSystemsInstallationand TroubleshootingGuide
KISS™MultileadOperator’sManual
ModularMAC™ECGTrolleyServiceManual ModularMAC™ECGTrolleyAssemblyInstructions(US) ModularMAC™ECGTrolleyAssemblyInstructions(Non-US)

Training

Thismanualisintendedasasupplementto,notasubstitutefor,thoroughproduct training.Ifyouhavenotreceivedtrainingontheuseofthesystem,youshouldrequest trainingassistancefromGEHealthcare.
Toseeavailabletraining,gototheGEHealthcaretrainingWeb site(www.gehealthcare.com/training Education-Technical>DiagnosticCardiology.
Formoreself-pacedcourseofferings,tools,andreferenceguidesyou maynduseful,pleasevisittheGEHealthcareEducationStoreat
www.gehealthcare.com/educationstore.
).SelectEducation>Product
28MAC™35002046275-019H

SystemOverview

TheMAC™3500restingECGanalysissystemisa12-lead,12-channelsystemwitha
6.5inch(165mm)diagonaldisplay,activepatientcable,andbatteryoperation.There arealsooptionsforcommunicationcapabilities

HardwareDescription

ThissectionidentiesthekeycomponentsoftheMACsystemhardware.Familiarize yourselfwiththesecomponents,theirlocation,andtheirusebeforeattempting tousetheequipment.

FrontView

2
Name
1 2
2046275-019HMAC™350029
DisplayScreenViewthewaveformandtextdata. KeyboardControlsthesystemandentersdata.
Description
SystemOverview

SideView

Name
1 2KISSpumpconnector 3LANport
4
ECGsignalinputconnectorConnectstotheacquisitionmodule.
ModemportConnectstoatelephoneline.
Description
OptionalfeaturethatconnectstotheKISSpump. Connectstoalocalareanetwork(LAN)viaacable.
LEDsprovideinformationabouttheconnection status.
•ThegreenLEDindicatesagoodEthernetlink.
•TheamberLEDashestoindicatenetworktrafc.

BackView

WARNING:
CURRENTLEAKAGE—Keepcurrentleakagewithinacceptablelimitswhen connectingauxiliaryequipmenttothisdevice.
Totalsystemcurrentleakagemustnotexceed100microamperes.
30MAC™35002046275-019H
SystemOverview
Name
1
21ConnectstoaGEKISSpump.
A
Description
Connectstoanoptionalcardreader,barcodereader, orPS/2keyboardforenteringpatientinformation.
Whenusingtheexerciseoption,connectstoaT2000 treadmillorexternalbloodpressuredevice.
NOTE:
Ergolinebicycleergometersmustbeconnected toboththisportandtheANA/TTLport.
3
4
2
ANA/TTL
Connectstoalocaltransmissioncable,serialline, modem,orclientbridge(wirelessoption).
ConnectstoadevicerequiringanalogdataoraTTL trigger.
Whenusingtheexerciseoption,connectstoan analogtreadmill,ergometercable,orTTLtrigger.
NOTE:
Ergolinebicycleergometersmustbeconnected
toboththisportandport1. 5EXT.VID. 6
IR
Connectstoanexternalvideodisplay. ExchangesECGdatawithaMACsystemorMUSECV
systemviainfraredtransmission.
NOTE:
Dependingontheageofyoursystem,infrared
transmissionmaynotbesupported. 7
8
9
CardslotHousesasystemcardforexternaldatastorageor
toupdatesoftware.
GroundlugConnectstonon-groundedperipheraldevicesto
ensureequipotential.
MainACPower
ConnectsthesystemtoanACpowersupplyvia powercable.
2046275-019HMAC™350031
SystemOverview

InternalView

Name
1
2
3Papertray 4
5
6
LatchOpenstheunitforaccesstothebatteryandpaper
Battery
PapersizeselectorAdjuststhepapertrayforSTD(USLetter)orA4paper
Optionactivationcode label
SerialnumberIDtagIndicatestheserialnumberofthedevice.
Description
tray.Alsocontainstwoindicatorlights:agreenlight indicateswhentheunitisattachedtoACpowerand anamberlightindicatesthebatteryischarging.
SuppliespowerwhenunitisnotconnectedtoAC power.Rechargethebatterywhenthebatteryicon asheson-screen.
ContainsthepaperusedtoprintECGs.
sizes. Listofalloptionactivationcodesforthisdevice;
foundunderneaththepaperintraynexttotheblack frontroller.
32MAC™35002046275-019H
3

TrolleyAssembly

Forinstructionstoassemblythetrolley,seeModularMACTrolley,2056914–001.
2046275-019HMAC™3500
33
TrolleyAssembly
34
MAC™35002046275-019H
4

Troubleshooting

Thischapterprovidesgeneralandspecicinformationtohelpyouisolateservice problems.Itconsistsofthefollowingsections:
“Diagrams”
“GeneralFaultIsolation”
“DiagnosticTests”
“EquipmentProblems”
“SystemErrors”
“FrequentlyAskedQuestions”
“InputandOutputConnectors”
“CPUPCBInput/OutputSignals”

Diagrams

Thefollowingdiagramscanbeusedtohelpisolateissuestoaspeciccomponent. Onceyouidentifythecomponentresponsibleforaserviceproblem,refertoChapter5,
“Maintenance”forinstructionsonrepairingorreplacingit.
2046275-019HMAC™3500
35
Troubleshooting

PCB_Diagrams

PCBBlockDiagram
ThefollowingillustrationsdiagramthestructureofthePCB,theconnectionstoand fromthePCB,andtheconnectionstothesupporteddisplayassemblies.
36MAC™35002046275-019H
PCBConnectionsDiagram
Troubleshooting
DisplayConnectionDetailsDiagram
2046275-019HMAC™3500
37
Troubleshooting

LVDS/LEDDisplayAssemblyDiagram

ThefollowingillustrationdiagramstheconnectionsfortheLVDS/LEDdisplayassembly (2026799–002),andthetablethatfollowsitidentiesthoseconnections.
LVDS/LEDDisplayAssemblyConnections
ItemGEPartNumberDescription
A12024701-001 A22062075-001 A4 A5 A62059277-001ASSYMAC3500BACKLITCABLE-AUO A7
2024701-001MAC3500PWRCABLEMAINBOARDTOLVDS 2061540-001PWAMAC5500LVDSDRVBRDROHS
2059322-001MAC3500LCDCABLE
ASSYDISPLAYCABLEMAC3500(CMOS) LVDS/LEDLCDPanel

GeneralFaultIsolation

Usethefollowinggeneralmethodsforisolatingsystemfaultsbeforestartingany detailedtroubleshootingprocedures.
38MAC™35002046275-019H

Power-UpSelf-Test

Powerupthedevice.Duringpower-up,thesystemconductsaseriesofinternaltests, asshowninthefollowingdiagram.
Troubleshooting
Ifthestartscreenopensnormally,allcircuitspassedtheirtests. Ifthestartscreendoesnotopennormally,oriferrormessagesweredisplayedduring
startup,allcircuitsdidnotpasstheirtests.Inthisevent,askyourselfthefollowing questions:
•Isthedeviceturnedon? Refertotheoperator'smanualforinstructionsonpoweringupthedevice.
•Isthebatteryinstalled? RefertoChapter5,“Maintenance”,forinstructionsoncheckingandreplacingthe battery.
•IsthedevicereceivingACpower?
2046275-019HMAC™350039
Troubleshooting
Verifythefollowing:
•ThepowercordisconnectedtoboththeACMainsonthebackofthedevice
andanACoutlet.
•ThegreenACpowerlightislit,indicatingthedeviceisreceivingpowerfrom
theACoutlet.
Referto“HardwareDescription”onpage29forthelocationoftheACMainsandAC powerlight.
•Isthewriterdoorclosed? RefertoChapter5,“Maintenance”,forinstructionsonopeningandclosingthe writerdoor.
•Havetherebeenanychangesintheuse,location,orenvironmentoftheequipment thatcouldcausethefailure? Electromagneticequipment—suchascellphones,radios,televisions,andso on—caninterferewiththedeviceandcausesystemfailures.Verifytheenvironment meetsminimumrequirementsdescribedinAppendixC,“Electromagnetic
Compatibility”.
•Hastheequipmenthardwareorsoftwarebeenmodiedsincelastuse? Checkwiththehospital'sstafftodeterminewhetherthehardwareorsoftware hasbeenmodiedinanyway.
•Isoperatorerrorthecauseoftheproblem? Trytorepeatthescenarioexactlyandcomparethattotheproperoperationofthe equipmentdescribedintheoperator'smanual.

VisualInspection

Athoroughvisualinspectionoftheequipmentcansavetime.Small things—disconnectedcables,missinghardware,loosecomponents—canfrequently causesymptomsandequipmentfailuresthatmayappeartobeunrelatedanddifcult totrack.
Area
I/Oconnectorsand cables
Interfacecables
Fuses
Lookforthefollowingproblems
•Frayingorotherdamage
•Bentprongsorpins
•Crackedhousing
•Looseplugscrews
•Excessivetensionorwear
•Looseconnections
•Out-of-placestrainreliefs
•Incorrecttypeorrating
•Overloadsorfailures
40MAC™35002046275-019H
Troubleshooting
Area
Circuitboards
Groundwires/wiring
MountinghardwareLooseormissingscrewsorotherhardware,especiallyfasteners
Powersource
Lookforthefollowingproblems
•Moisture,dust,ordebris(aboveandbelow)
•Missingcomponents
•Looselyseatedcomponents
•Burndamageoroverheatedsmell
•ImproperlyseatedPCB
•Solderproblems:cracks,splashesonboard,incomplete feedthrough,priormodications,repairs
•Loosewiresorgroundstrapconnections
•Faultywiring
•Pinchedwires
•Incorrectlyplacedwires
usedasconnectionstogroundplanesonPCBs
•Faultywiring,especiallyattheACoutlet
•Sharedpowercircuit
NOTE:
Powersourceproblemscancausestaticdischarge,resetting problems,andnoise.

DiagnosticTests

Thesystemprovidesthefollowingdiagnosticteststohelpyouverifythatthedeviceis operatingproperly:
DisplayTests
SpeakerTest
KeyboardTest
WriterTests
BatteryTests
CommunicationTests
Acq.ModuleTests
AnalogI/OTests
FloppyDriveTests
InternalMemoryTests
SDCardTests
YourunthetestsfromtheSystemSetupmenu.Toaccessthatmenu,youneedto entertheservicepassword.Ifyoudonotknowtheservicepassword,youcancreatea temporarymasterpasswordtogainaccess.
2046275-019HMAC™350041
Troubleshooting

LoadingSystemDiagnosticTests

Usethefollowingproceduretoaccessthesystemdiagnostictests.
1.FromtherestingECGscreen,selectMainMenu>More>SystemSetup. Youarepromptedfortheservicepassword.
2.TypethepasswordandpressEnter. TheSystemSetupmenuopens.
NOTE:
Thedefaultpasswordis“system”.Ifthishasbeenchangedandyoudonot knowthenewpassword,youcangenerateatemporarymasterpassword thatallowsaccesstotheSystemSetupmenu.Referto“SettingtheMaster
Password”onpage42fordetails.
3.OntheSystemSetupmenu,pressShift+F5. Youarepromptedtoentertheservicepassword.
4.TypeprodandpressEnter. TheSystemDiagnosticsmenuopens.

SettingtheMasterPassword

IfyoudonotknowthesystempasswordtoaccesstheSystemSetupmenu,you canusethefollowingproceduretogenerateatemporarymasterpassword.This procedurecanonlybeusedonce.
1.Whenpromptedtoentertheservicepassword,typemeimacandpressEnter. Thesystemdisplaysarandom6–digitnumber(876743,forexample).
2.Writedownthenumberandcreateanew6–digitnumberbyaddingalternating digitsinthefollowingmanner:
•rstandthirddigits
•secondandfourthdigits
•thirdandfthdigits
•fourthandsixthdigits
•fthandrstdigits
•sixthandseconddigits
Disregardthenumeralsinthe10scolumnandjointheremainingdigits.The followingtableexplainshowtousethisprocessusingthepreviousexampleof
876743.
DigitstoAddResultingNumberUsethisdigit
8+614 7+7 6+4100 7+3
42MAC™35002046275-019H
14
100
4 4
DigitstoAddResultingNumberUsethisdigit
4+8122 3+7
Inthisexample,theresulting6–digitnumberyouwoulduseis440020.
3.Typethenew6–digitnumberandpressEnter. TheSystemSetupmenuopens. Becausethisprocessworksonlyonce,youshouldusethefollowingprocedure
tochangethesystempasswordbeforeproceedingtoanydiagnostictest: a.SelectBasicSystem>MiscellaneousSetup. b.TypeanewpasswordintheSystempasswordeldandpressEnter.
Notethenewpasswordforfuturereference. c.SelectSaveSetup>Tosystem. d.ContactGEHealthcareTechnicalSupportandprovidethemwiththe
customerinformation,deviceserialnumber ,andpassword.
100
Troubleshooting

DisplayTests

Thesystemprovidestwodisplaytests:
•PixelVerication
•TestPatterns
PixelVerication
UsethePixelVericationtesttodeterminewhetheranyscreenpixelsarenotworking. LossofpixelsmayrequirereplacementoftheLCDdisplay.
1.FromtheSystemDiagnosticsmenu,selectDisplayTests>PixelVerication
2.Usingthearrowpad,movethebaracrossthedisplayandlookforanymissing
3.Toturnonallthepixelssimultaneously,pressF1.
4.Toexitthetest,pressEnter.
GrayScaleTestPatterns
UsetheTestPatternstoconrmthedisplay'scontrastiswithinnormalrange.Thistest istypicallyusedonlybymanufacturingtoverifythescreen'sintensity.
Test. Alightedbarisdisplayedonthescreen.
pixels.
1.FromtheSystemDiagnosticsmenu,selectDisplayTests>GrayScaleTest Patterms.
Onebrightsquareandonedimsquarearedisplayed.
2.Verifythecontrastbetweenthetwosquaresiswithinnormalrange.
2046275-019HMAC™3500
43
Troubleshooting

SpeakerTest

3.Pressanykeytodisplaythenexttestpattern. Oneoftwotestpatternsisdisplayed.
•Ifthesystemcoloroptionisenabled,a32–colortestpaletteisdisplayed.
•Ifthesystemcoloroptionisnotenabled,variousgreyscaletestpatterns
aredisplayed.
4.Verifytherearenoproblemswiththetestpatterndisplayed.
5.Pressanykeytoexitthetest.
UsetheSpeakerTesttoverifythatthespeakerandsoundchipontheCPUare workingcorrectly.
1.FromtheSystemDiagnosticsmenu,selectSpeakerTest. Twooptionsaredisplayed:LoudandSoft.
2.SelectthedesiredoptionandpressEntertoproduceatone.

KeyboardTest

NOTE:
Thedifferencebetweenthetwotonesisminimal.
3.Verifytheselectedtoneisaudible. Ifthetoneisnotaudible,itcouldindicateaproblemwiththespeakerorthe
soundchipontheCPU.
4.SelectReturnandpressEntertoreturntotheSystemDiagnosticsmenu.
UsetheKeyboardTesttoverifythatallthekeysarefunctioningproperly.
1.FromtheSystemDiagnosticsmenu,selectKeyboardTest. Agraphicimageofthekeyboardisdisplayedonthescreen.
44
MAC™35002046275-019H
NOTE:
Thestresskeys(1)areavailableonlyontheMAC5500STkeyboard.These keyswillnotbeavailablefortestingonanyotherkeyboardorsystem.
Troubleshooting

WriterTests

PressingtheLeadskey(2)displaysthewordCopyifthekeyisfunctioning properly.
2.Presseachkeyonthekeyboardandverifythefollowing:
•Thecorrespondingkeyonthescreenishighlighted.
•Thecharacteranddecimalvalueofthekeyisdisplayedatthetopofthe
screen.
NOTE:
Itisnormalforadimbackgroundimagetoremainonthescreenwhen youpressthenextkey.
3.TotesttheShiftkeys,presseachincombinationwithaletterandverifythata capitalletterisdisplayedonthescreen.
4.Totestthearrowpad,dothefollowing: a.PressthemiddlebuttonandverifythewordINisdisplayedonthescreen. b.Presseacharrowandverifythepositionofthearrowonthedisplay
changesandthatthesystembeepseachtimeyoupressanarrow.
5.Whenyouaredone,pressShift+F6toexitthetest.
Usethewriterteststocheckthewriter'smotorspeedcontrol,paperspeed,paper tracking,papercueing,andprintheadquality.
Duringthetests,verifythefollowing:
•Therstcharacterprintedisnotdistorted.
Adistortedcharacterindicatesaproblemwiththestart-upspeed.
•Thepaperdoesnotbecomeskewedorcrushed.
2046275-019HMAC™3500
45
Troubleshooting
C-ScanTests
Skewedorcrushedpaperindicatesaproblemwithpapercueing.
•Thetrianglesanddiagonallinesprintedonthepaperarestraightanduniform.
Curvedorwaveringlinescouldindicateaproblemwithpaperspeed,tracking, orcueing.
•Thelinesprintedonthepaperarecleanandunbroken.
Gaps,smears,blotches,andotherdefectsindicateaproblemwiththeprinthead quality.
•Thepaperperforationsalignwiththetearbaronthewriterdooraftercueing.
Misalignedperforationscouldindicateaproblemwithpapertrackingorcueing.
•Thepapertravelssmoothly.
Jerkymovementorpaperjamscouldindicateaproblemwithpapertracking.
Inadditiontothesegeneralobservationsthatshouldbemadewithallthewriter tests,eachtesthasspecicobservationsthatshouldbeconducted,asdescribedin thefollowingsections.
ThethreeavailableC-ScantestscombinetheTestPatternIandRollertests.They areusedbythewritervendor.
TestPatternI
ThethreeTestPatternItestscheckthemotorspeedcontrolandpaperspeedat threedifferentrates:
•50mm/s
•25mm/s
•5mm/s
Eachtestprintsthefollowingtestpatternattheselectedrate:
46MAC™35002046275-019H
Troubleshooting
RollerTest
Afterprintingthethreetestpatterns,verifythefollowing:
•Eachtestpatternis250mm±5mmlongfromstarttonish.
Usethegridslocatedonthetopandbottomofeachpageforreference.Ifthe printoutisoutofrange,thepaperspeedistoofastortooslow.Replacethethermal assembly.Referto“ReplacingtheWriterRoller/CarriageAssembly”onpage100.
•Thelongdiagonallinesacrossthetestpatternarestraight.
Ifthelinesarewavyorcurved,thepaperspeedisnotconstantortherollerisout ofround.Replacethethermalwriterassembly.Referto“ReplacingtheWriter
Roller/CarriageAssembly”onpage100.
•Thetestpatternprintingisconsistent.
Awhiteorblacklineacrossthepatternindicatesadefectiveormissingprinthead. Replacethethermalprinthead.Referto“ReplacingthePrinthead”onpage98.
TheRollerTestcheckspapercueing,rollercondition,andprintheadquality.It generatesanalternatingpatternoflightanddarkwavybands,asseeninthe followingillustration.
2046275-019HMAC™3500
47
Troubleshooting
TestPatternII
TestPatternIIContinuous
Aftertheprintoutcompletes,checkthefollowing:
•Thepatternbeginsapproximately13–14mmfromtheendofthepage.
Alargerorsmallergapbetweentheendofthepageandthepatterncouldindicate aproblemwithpapercueing.
•Thedarkwavybandsareunbroken.
Isolatedlightspotsindicateaatspotontherollerandmayindicatethattheprint carriageassemblyneedstobereplaced. Asolidwhitelineacrossthelengthofthepageindicatesamissingprintheaddot.
•Thelinesareevenlydistributed.
Linesthataretooclosetogetheratthestartofthetestindicateanincorrectstartup speed.
NOTE:
UnevendarknesscanappearifACpowerisonduringthetest.
TestPatternIIcombinestheTestPatternI(page46)andRollerTest(page47):
•Therstthreepagesconsistofaseriesoftriangularwaveformsandvarious
hashmarks.
•Thefourthpageisapartialrollertest.
TestPatternIIContinuousperformsTestPatternIIuntilStopispressed.
48MAC™35002046275-019H
ContinuouslyRunOutPaper
TheContinuouslyRunOutPapertestejectspaperuntilthepapertrayisempty. Manufacturingusesthistesttodeterminehowwelltheunitself-correctstracking problems.

BatteryTests

Usethebatteryteststomonitorthebattery'sstatus,dischargerate,andchargerate. Testresultsarestoredinmemoryandcanbeprintedout.Eachtestisdescribedin thefollowingsections.
BatteryStatus
TheBatteryStatusconstantlyupdatesanddisplaysthefollowinginformation:
•Percentofchargeremaining
•Batteryvoltage
Withareadingof80%ormoreforpercentofchargeremaining,thebatteryvoltage shouldbebetween15and24volts.Ifbatteryvoltageisbelow15volts,thebattery mayneedtobereplaced.Referto“ReplacingtheBattery”onpage78.
•Batterycurrent
Ifbatterycurrentislessthan-0.7ampswhenACpowerisnotapplied,themain CPUmayneedtobereplaced.Forexample:considerreplacingthemainCPUifthe batterycurrentis-0.8ampswhenACpowerisnotapplied.Referto“Replacingthe
CPUBoard”onpage91.
•Batterytemperature
Atemperaturereadingover45°C(113°F)indicatesafailure.Ifthetemperature ismorethan10°C(50°F)overtheambienttemperature,considerreplacingthe battery.Referto“ReplacingtheBattery”onpage78.
•Ambienttemperatureinsidetheunit
Indicatesthetemperatureinsidetheunit.Thetemperaturedisplayedisaccurate towithin±5°C(41°F)withintherangeof0°Cto50°C(32°Fto122°F).Ambient temperaturesoutsidethatrangecannotbedisplayed.
•Minimumandmaximumbatterytemperatures
•Minimumandmaximumambienttemperature
•Currentbatterychargingstatus
Troubleshooting
BatteryDischargeTest
TheBatteryDischargeTestcompletelydischargesthebattery,ifnecessary,then monitorsachargecycle.Thistestcantakeseveralhours.
NOTE:
Priortorunningthistest,disableAutomaticShutdownintheSystemSetup.Refer totheMAC™5500/MAC™5500HDRestingECGAnalysisSystemOperatorsManual fordetails.
Tocancelthetestatanytime,pressesc.
1.PlugtheunitintoAC(mains)power.
2.SelectBatteryDischargeTest. Thebatterydischargetestwindowopensandtheunitbeginstochargethe
battery.Oncethebatteryisfullycharged,thefollowingmessageisdisplayed:
2046275-019HMAC™350049
Troubleshooting
TurntheACpowertotheunitOFF
3.UnplugtheunitfromAC(mains)powerandselectOK.
4.SelectBatteryDischargeTest. Thebatterybeginstodischarge.Whenthebatteryhasfullydischarged,the
unitwillshutoff.
5.ReconnecttheunittoACpowerandturntheuniton.
6.Dooneofthefollowing:
•Toviewtheresultsonline,selectBatteryDischargeTestagain.
Theresultsfromtheprevioustestremaininmemoryuntilthetestisrunagain. Monitoredinformationwrittentotheinternalmemoryincludes:
•Dischargecapacity(inmAH)
NOTE:
Thebattery'sminimumdischargecapacityis2000mAH.Consider replacingthebatteryifthisnumberislessthan2000mAH.Referto
“ReplacingtheBattery”onpage78.
BatteryChargeTest
Thistestcompletelydischargesthebattery,ifnecessary,thenmonitorsachargecycle.
NOTE:
1.ToperformtheBatteryChargetest,unplugtheunitfromAC(mains)power.
2.SelectBatteryChargeTest.
3.Oncetheunithasfullydischargedthebattery,plugtheunitbackintoAC(mains)
4.Whenthebatterychargetestiscomplete,dooneofthefollowing:
•Batterytemperature
•Batterychargestatus
•Percentofchargeremaining
•Toprinttheresults,proceedto“PrintCharge/DischargeTestResults”on
page51.
Thistestcantakeupto6hourstorun.TheBatteryDischargeTest(page49)isa betterindicatoroftheconditionofthebattery.
TheBatteryChargetestwindowopensandtheunitbeginstodischargethe battery.
power. Thebatterybeginstocharge.
•Toviewthetestresultsonline,selectBatteryChargeTest.
Thetestresultsremaininmemoryuntilthetestisrunagain.
50MAC™35002046275-019H
Monitoredinformationiswrittentointernalmemoryandincludes:
•Chargerate(inmAH)
•Batterytemperature
•Batterychargestatus
•Toprintthetestresults,proceedto“PrintCharge/DischargeTestResults”
onpage51.
PrintCharge/DischargeTestResults
ThePrintCharge/DischargeTestResultsprintstheresultsoftheBatteryChargeTest (page50)andBatteryDischargeTest(page49).

CommunicationTests

TheCommunicationTestsverifytheCOMport,externalmodem,internalmodem,and Ethernetconnectionsarefunctioningproperly.
COMPortLoopbackTest
Troubleshooting
TheCommunicationsPortLoopbackTestsendsvariousASCIIcharactersoutthe COMport’stransmitlinesandexpectsthesamecharactertoreturninitsreceivelines.
PerformthefollowingstepsforeachlistedCOMport,
1.SelecttheCOMportandpressEnter.
2.Followtheinstructionsonscreenandinstallloopbackjumpersintheselected serialport.
Referto“InputandOutputConnectors”onpage61forthepinlocationsofeach port.
Whenthetestiscomplete,PassedorFailedwillbereturnedforvariousbaud rates,dependingontheresults.Ifanytestfails,itmayindicatetheCOMMport isdefective.TorepairadefectiveCOMMport,replacetheCPUboard.Referto
“ReplacingtheCPUBoard”onpage91.
3.Whenthetestiscomplete,removethejumpers.
2046275-019HMAC™350051
Troubleshooting
ExternalModemTest
TheExternalModemTestveriesthattheCOM2portcansuccessfullycommunicate withanoptionalexternalmodem.
NOTE:
1.ConnectamodemtoCOM2,ifnecessary.
2.SelectExternalModemTest.
AlthoughCOM2isalsousedtoconnectthewirelessclientbridge,thistestis designedtocheckamodemonly.Itcannotbeusedtotestthewirelessclient bridge.
Thetestcheckstheconnectiontothemodemanddoesoneofthefollowing:
•Ifthesystemcancommunicatewiththemodem,thetestreturnsanddisplays
themodem'sIDnumber,rmwarerevision,andcurrentparametersettings.
•Ifthesystemcannotcommunicatewiththemodem,thesystemdisplays
N/Aforthemodem'sIDnumber,rmwarerevision,andcurrentparameter settings.
3.Pressanykeytoexitthetest.
4.DisconnectthemodemfromCOM2,ifnecessary.
InternalModemTest
TheInternalModemTestveriesthatthesystemcansuccessfullycommunicatewith theinternalmodem.
1.SelectInternalModemTest.
2.Pressanykeytoexitthetest.
TheInternalModemInterrogationwindowopensanddisplaysoneofthe following:
•Ifthesystemcancommunicatewiththemodem,thetestreturnsanddisplays
themodem'sIDnumber,rmwarerevision,andcurrentparametersettings.
•Ifthesystemcannotcommunicatewiththemodem,thesystemdisplays
N/Aforthemodem'sIDnumber,rmwarerevision,andcurrentparameter settings.
NOTE:
Ifthetestfails,considerreplacingthecommunicationboard.Referto
“ReplacingtheCOMMBoard”onpage90.
52MAC™35002046275-019H
EthernetModuleTest
TheEthernetModuleTestveriesthesystemcancommunicateviatheEthernet connection.
1.SelectEthernetModuleTest.
Troubleshooting
TheEthernetModuleInterrogationwindowopensanddisplaysoneofthe following:
•IfthesystemcancommunicateviatheEthernet,thetestreturnsanddisplays
thedeviceIPaddress,subnetmask,andMACaddressinformation.
NOTE:
IftheLANconnectiononthecommunicationboardreturnsinformation butnetworkcommunicationproblemsstillexist,usetheLEDstatus indicatorsontheLANconnectiontoseeiftheconnectiontothenetwork isactive.YoucanalsouseapingcommandfromtheMUSEservertosee iftheMUSEsystemcanndtheunitonthenetwork.
•Ifthesystemcannotcommunicatewiththemodem,thesystemdisplaysN/A
forthedeviceIPaddress,subnetmask,andMACaddressinformation.
NOTE:
Ifthetestfails,considerreplacingthecommunicationboard.Referto
“ReplacingtheCOMMBoard”onpage90.
2.Pressanykeytoexitthetest.

AcquisitionModuleTest

TheAcquisitionModuleTestdoesthefollowing:
•Testswhethertheacquisitionmoduleispowered
•Testswhethertheacquisitionmoduleiscommunicating
•Indicateswhenoneofthethreeacquisitionmodulebuttonsispressed
•Displaystheacquisitionmoduleleadwirenoise
•Displaysthesoftwareversionoftheacquisitionmodule
•CAM14V2displaysAcquisitionSoftwareV:1x
•CAMHDdisplaysAcquisitionSoftwareV:2x
2046275-019HMAC™3500
53
Troubleshooting
Torunthetest,connectalltheleadstotheRLleadonthepatientcable,keepthe leadsseparatedandawayfromanyexternalpowersupply,andselectAcquisition ModuleTest.
NOTE:
Aneffectivewaytosituatetheleadscorrectlyistoconnectthemtoapatient simulatorthatisturnedoff.
Whenthetestiscomplete,thefollowingscreenopenswiththetestresults:
NOTE:

AnalogI/OTests

TheAnalogI/OTestscheckthesystem'sANA/TTLconnection.Ifanyofthetestsfail, itmayindicatetheCPUboardneedstobereplaced.Referto“ReplacingtheCPU
Board”onpage91.
NOTE:
AnalogOutputTest
TheAnalogOutputTestmonitorsthefollowingoutputvalues:
•+12V
•DCOutput1
•DCOutput2
•ECGOutput
•TTLTriggerOutput
1)AcquisitionBoardNoiseFloor;2)AcquisitionBoardCommunication Test;3)AcquisitionBoardSoftwareVersion
TheButtonPressedtestdoesnotapplytotheMAC3500.
AnalogI/OTestdonotworkwithouttheST12/ST15stressoptions.
Toconductthetest,selectAnalogOutputTest,selecttheoutputvalueyouwantto monitor,andfollowtheon-screeninstructions.
Forexample,totestDCOut1,youwouldselectAnalogOutputTest>DCOut1. Followingtheinstructionsonthescreen,youwouldconnectanoscilloscopetopin2 andthegroundtopin4or5andchecktheoscilloscopereading.
54
MAC™35002046275-019H
Repeatthisprocessfortheotherselections.Ifanyreadingsdonotmatch,theCPU mayneedtobereplaced.
AnalogInputTest
TheAnalogInputTestmonitorsthevoltageoftheDCinputoftheANA/TTLconnector. Toconductthistest,selectAnalogInputTestandfollowtheon-screeninstructionsto
connectaDCpowersupplytotheDCinputpinsoftheANA/TTLconnector.Thetest willcheckthevoltageoftheDCinputanddisplaytheresultsonthescreen.
DCOutLoopbackTest
TheDCOutLoopbackTestmonitorstheconnectionoftheDCOutputstotheDCInputs. Toconductthetest,selectDCOutLoopbackTestandfollowtheon-screeninstructions
toconnecttheDCoutputstotheanaloginputpinsontheANA/TTLconnector.The testthensendsallpossiblevaluesoutoftheDCOutputsandconrmsthatthesame valuesarereceivedbytheAnalogInputs.Referto“InputandOutputConnectors”on
page61forpinlocations.
Whenthetestiscomplete,PassedorFailedwillbedisplayedonthescreen,depending ontheresults.
Troubleshooting
ECGOut/QRSTriggerLoopbackTest
TheECGOut/QRSTrigggerLoopbackTestmonitorstheconnectionoftheECGOutputs andTTLTriggerOutputstotheDCInputs.
Toconductthetest,selectECGOut/QRSTriggerLoopbackTestandfollowthe on-screeninstructionstoconnecttheECGoutputsandQRStriggeroutputstothe analoginputpinsontheANA/TTLconnector .Thetestthensendsallpossiblevalues outoftheECGoutputsandasquarewaveoutoftheQRStriggeroutputandconrms thatthesamevaluesarereceivedbytheAnalogInputs.Referto“InputandOutput
Connectors”onpage61forpinlocations.
Whenthetestiscomplete,PassedorFailedwillbedisplayedonthescreen,depending ontheresults.

FloppyDriveTests

NOTE:
TheFloppyDriveTestisnotapplicableforMAC5500orMAC3500systems.
2046275-019HMAC™3500
55
Troubleshooting

InternalMemoryTests

TheInternalMemoryTestscheckbadblocksandtheamountoffreememoryinthe device'sinternalstorage.
1.SelectInternalMemoryTestsfromtheSystemDiagnosticsMainMenu. Thenumberofbadblocksandtheamountoffreememoryisdisplayed.
2.Pressanykeytocontinue. Apromptisdisplayedtoaskwhetheryouwanttoformattheinternalmemory.
3.Dooneofthefollowing:
•Toformatinternalmemory,pressF.
CAUTION:
POTENTIALDATALOSS—Reformattingwillerasealldatainmemory, includingpatientdataandcustomstressprotocols.Itwillnotaffectthe systemsoftwareorsettings.
Donotformatinternalmemoryifyouhavenottransmittedallthepatient data.

SDCardTests

•Toexitthetestwithoutformattinginternalmemory,pressanyotherkey.
TheSDCardTestsperformaseriesofread/writetestsonanSDcardtoverifythat thecardisfunctioningproperly.
CAUTION:
POTENTIALDATALOSS—ThistestformatstheSDcard,whichwilleraseanydata onthecard.
DonotuseanSDcardifitcontainsdatathathasnotyetbeentransmitted.
1.InsertanSDcardthatisnotwrite-protected.
2.SelectSDCardTests. Thetestsrunandtheresultsdisplayonthescreen.
NOTE:
Ifthecardisnotformatted,anerrormessagewillbedisplayedatthe bottomofthescreen.Toformatacard,inserttheSDcardandcopydata tothecardusingtheCopyAllcommandfromFileManager.Thesystem willpromptyoutoformatthecard.Followon-screenprompts.Referto theoperator’smanualfordetails.
3.Ifthetestfails,replacetheSDcardandrepeatthetest. Ifthetestfailsagain,theCPUboardmayneedtobereplaced.Referto
“ReplacingtheCPUBoard”onpage91.
56MAC™35002046275-019H

EquipmentProblems

Thissectionidentiessomecommonproblemsyoumayexperiencewiththe equipment,listssomepossiblecausesforthoseproblems,andsuggestscorrective actions.

PoorQualityECGs

PoorqualityECGscanbecausedbyenvironmentalfactors,inadequatepatient preparation,orhardwarefailuresrelatedtotheacquisitionmodule,leadwires,cables, orproblemswiththeunit.
IfyouarereceivingECGsofpoorquality,connecttheunittoasimulatortoobtainan ECGreport.Iftheresultingreportisofpoorquality,theproblemprobablyresides withintheunitorconnectorsandadditionaltroubleshootingisnecessary.Ifthe resultingreportisofgoodquality,theproblemisexternaltotheunit,suchas inadequatepatientpreparation.

ECGDataNoise

Troubleshooting
IftheacquiredECGdatadisplaysunacceptablenoiselevels,dothefollowing:
•Verifyproperelectrodeplacement.
•Verifyproperelectrodeapplication.
Perspirationanddeadskinmustberemovedfromtheelectrodesite.
•Checkfordefectiveorout-of-dateelectrodes.
•Checkfordefective,broken,ordisconnectedleadwires.
•Checkthepatient'sposition.
ThepatientshouldremainmotionlessduringtheacquisitionofarestingECG.

SystemErrors

Thefollowingtablelistssymptomsofsomecommonsystemerrorsyoumay experience,identiespossiblecausesforthoseerrors,andsuggestssomecorrective actionsyoucantake.
Ifthecorrectiveactionsdonotresolvetheerrors,contactGEHealthcareTechnical Supportoranauthorizedthird-partyserviceprovider.
SymptomCause
appearson-screen
Solution
Nobatteryisinstalled.Installabatteryandconnectthe
unittoanACoutlettochargethe battery.
blinksintermittently
appearsonscreen
Thesystemdoesnotpowerup whenoperatingfrombattery power.
2046275-019HMAC™3500
Thebatterychargeislow.ConnecttheunittoanACoutletto
Thewriterdoorisopen.Closethewriterdoor.
Thebatteryiscompletely discharged.
chargethebattery.
ConnecttheunittoanACoutletto chargethebattery.
57
Troubleshooting
SymptomCause
Thesystemshutsdownwhen operatingfrombatterypower.
“X”Leaddisconnectedmessage appears.
Thefollowingmessageisdisplayed:
MODEMERROR.Theremote deviceisnotresponding.Would youliketoretry?
Cannotusethesystembecause DevicePassworddoesnotwork.
NOTE:
ForinformationabouttroubleshootingtheMobileLink,seetheMobileLink InstallationGuide.
Solution
Thebatteryiscompletely discharged,ortheAutomatic Shutdownfeatureisenabled.
Electrode(s)aredisconnected.Reconnecttheelectrode(s).
Modemmaynotbeconnected.If usingthewirelessoption,theclient bridgemaynotbeconnected.
(Wirelessoptiononly)TheMAC 5500unitisnotwithinrangeofan accesspoint.
DevicePasswordhasbeen changedorhasnotbeen adequatelycommunicatedtothe staff.
ConnectthesystemtoanACwall outlettochargethebattery,or poweronthesystem.
Connectthemodemorclient bridgeandretry.
Relocatetheunitwithinrange ofanaccesspointandretry transmission.
OverridetheDevicePassword promptbypressingthefollowing keysatthesametime:

FrequentlyAskedQuestions

Thissectionanswersfrequentlyaskedquestions(FAQs)inthefollowingcategories:
•Maintenance
•SystemSetup
•Clinical
•Transmission

Maintenance

ThefollowingFAQsrelatetothemaintenanceofthedevice.
HowdoIsavechangestotheSystemSettings?
TosavechangestotheSystemSettings,dothefollowing:
1.Aftermakingachange,returntotheSystemSettingsmenubypressingthe esckey.
2.SelectSaveSetup>ToSystem.
3.Afterthesettingshavebeensaved,selectMainMenutoexitSystemSetup.
58MAC™35002046275-019H
Whywon'ttheECGsIperformsavetoanSDcard?
Dothefollowing:
•VerifythattheSDcardisfullyinsertedintothedrive.
•VerifythatyouareusingasupportedSDcard.
•VerifythattheSDcardisnotwrite-protected.
•ReplacetheSDcardandtryagain.
•Verifythesystemissetuptosaverecordsautomatically.Ifthesystemisnotsetup
tosaverecordsautomatically,youmustmanuallysavetheECGbyselectingStore.
HowdoIformatanSDcard?
Mostsecuredigitalcardsdonotrequireformatting.Intheeventthatanunformatted cardisusedinthesystem,thefollowingmessageisdisplayed:
ThisSDCardcannotbereadandrequiresformatting.Formattingwilldestroyall dataonthisSDCard.Areyousureyouwanttoformat?
Ifthismessageisdisplayed,selectYestoformatthecard.
Troubleshooting
HowdoIcleanthedevice?
Referto“CleaningandDisinfectingExteriorSurfaces”onpage72forinstructions oncleaningthedevice.
Whatisthebatterycapacity?
Whencompletelycharged,anewbatterycangenerateapproximately100ECGswith onepagereportsorrunforsixhourscontinuousoperationwithoutprinting.This capacitydiminishesasthebatteryages.
NOTE:
GEHealthcarerecommendsthedevicebepluggedintoanACoutletwheneverit isnotinuse.

SystemSetup

ThefollowingFAQsrelatetothesetupofthedevice.Formoredetailedinformationon anyofthesequestions,refertotheoperator'smanual.
HowdoIgetthelocationnumbertopopulateautomatically?
Usethefollowingproceduretocongurethesystemtoautomaticallypopulatethe Locationeldwhenenteringpatientdata.
1.SelectSystemSetup>BasicSystem>MiscellaneousSetup.
2.IntheLocationeld,typethelocationnumbertouseasadefaultandpress Enter.
3.PressesctwicetoreturntoSystemSetup.
4.SelectSaveSetup>ToSystem. Thesettingsaresaved.
5.SelectMainMenutoexistSystemSetup.
2046275-019HMAC™350059
Troubleshooting
HowdoIchangethequestionsdisplayedwhenenteringpatientdata?
UsethefollowingproceduretocustomizethePatientQuestions,whichareasked whenstartingatest.
1.SelectSystemSetup>BasicSystem>PatientQuestions.
2.Denethepatientquestionsandtheirresponsetypes. Thesequestionswillbeaskedwhenyouenterpatientdataforanewtest.The
responsetypedeterminesthekindofdatathatcanbeenteredinresponse tothequestions.
3.PressesctwicetoreturntoSystemSetup.
4.SelectSaveSetup>ToSystem. Thesettingsaresaved.
5.SelectMainMenutoexistSystemSetup.

Clinical

ThefollowingFAQsrelatetotheclinicaluseofthedevice.Formoredetailed informationonanyofthesequestions,refertotheoperator'smanual.
HowdoIchangethelookoftheECGreport?
Usethefollowingproceduretochangethereportformat:
1.SelectSystemSetup>ECG.
2.SelectthetypeofECGreporttochange.
RestingECGReports
PediatricECGReports
15LeadReports
3.SelectUnconrmedReportsfromthemenu.
4.FindthereporttypeyouwantprintedfortheselectedECG.
5.Enterthenumberofcopiestoprintintheappropriatecolumn.
•ToincludetheMAC5500or12SLInterpretationincludedontheECG,enter
thenumberofcopiesyouwantinthewithcolumn.
•ToexcludetheMAC5500fromtheECG,enterthenumberofcopiesyouwant
inthewithoutcolumn.
6.ClicktheViewReportTypetoseeexamplesofthereportformats.
7.PressesctwicetoreturntotheSystemSetup.
8.SelectSystemSetup>SaveSetup>ToSystem. Thechangesaresavedtothelocalmemory.
9.SelectMainMenutoexistSystemSetup.
Canyoutransmitaneditedrecordasunconrmed?
Theanswerdependsonwhatwasedited.Ifyoueditonlydemographicinformation, therecordisstilltransmittedtotheMUSEsystemasanunconrmedrecord.However,
60MAC™35002046275-019H
ifyouedittheinterpretation,thedatawillnotbesavedunlesstherecordisconrmed attheMAC5500.TherecordistransmittedtotheMUSEsystemasaconrmed recordaswell.
DoIhavetoenterallthedataonthePatientDatascreen?
InSystemSetup>BasicSystem>PatientQuestionsyoucanrequirethatthepatient identicationnumber,ormedicalrecordnumber,beentered.Itisnotarequirementto enteranyotherdata.However,werecommendthatyouenterthepatientnameand identicationnumber,attheleast.IfyouaretransmittingtotheMUSEsystem,youwill wanttoentertheLocationnumberaswell.Ifanemergencysituationdictatesthat youmustcompletethetestwithoutenteringthepatientdata,makesureyoueditthe recordtoaddthemissinginformationbeforeyoutransmitittotheMUSEsystem.

Transmission

ThefollowingFAQrelatestotransmittingrecordstotheMUSEsystem. Formoredetailedinformationaboutthisquestion,refertotheoperator'smanual.

InputandOutputConnectors

Troubleshooting

APins(J1)

Thefollowingsectionsdetailtheinput/outputsignalsforsystemconnectors.The pin-by-pindescriptionsidentifythesignalnamesandpinoutsforeachconnectoron theunit.
APins(J1)
Pin
1 2NC 3 4+5V 5 6NC
Names
Data
Ground
Clock
Diagram
2046275-019HMAC™350061
Troubleshooting

COM1(COM3/4)Pins(J3)

COM1(COM3/4)Pins(J3)
PinNameDiagram
1COM3TxD 2COM3RxD 3 4 5 6COM4TxD 7 8COM4RxD

COM2Pins(J5)

COM2Pins(J5)
COM1TxD Ground COM1RxD
+12V

AnalogPins(J6)

Pin
1RTS 2CTS 3TxD 4 5RxD 6 7 8DSR
AnalogPins(J6)
Pin
1+12V 2DCOutput1 3 4 5 6DCOutput2 7 8ECGOutput 9DCInput2
Names
Ground
DTR +12V
Names
TTLTriggerOutput Ground Ground
DCInput1
Diagram
Diagram
62MAC™35002046275-019H

EXT.VID.Pins(J7)

EXT.VID.Pins(J7)
Troubleshooting
Pin
1 2 3 4 5 6 7 8
9NC 10 11 12NC 13 14 15NC
Names
RedVideo GreenVideo BlueVideo Ground Ground Ground Ground Ground
Ground Ground
HorizontalSync VerticalSync
Diagram

CPUPCBInput/OutputSignals

Thefollowingsectionsdetailtheinput/outputsignalsfortheCPUPCB.Thepin-by-pin descriptionsidentifytheassociatedsignalnames.

BatteryPack/Monitor(J2)

BatteryPack/Monitor(J2)
Pin
118VBatterypower 218VBatterypower 3Batterytemperaturesensor 43VTemperaturesensorpower 5 6
Signal
Batteryground Batteryground
2046275-019HMAC™350063
Troubleshooting

LCDBacklight(J4)

LCDBacklight(J4)

Keyboard(J8)

Keyboard(J8)
Pin
112VPower 212VPower 3 4 5 6 7 8NC 9
10
Pin
1 2 3 4 5 6Sense4 7 8Sense1
9Sense0 10Sense3 11Sense5 12Sense6 13Sense7 14 15 16 17 18 19 20
Signal
12VPower Ground Ground Brightnessselect Backlightenable
Ground Ground
Signal
Resistorground Ground Ground Ground Ground
Sense2
Drive0 Drive1 Drive2 Drive3 Drive4 Ground Powerkey
64MAC™35002046275-019H
Keyboard(J8)(cont'd.)
Troubleshooting
Pin
21 22 23 24 25 26
Signal
Drive5 Drive6 Drive7 Drive8 Drive9 Drive10

LCD(J10)

LCD(J10)
Pin
1
2
3Hsync
4Vsync
5
6
7
8R2
9 10 11 12 13 14G1 15G2 16G3 17G4 18 19 20 21B1 22B2 23 24 25
Signal
Ground Clock
Ground R0(LSB) R1
R3 R4 R5(MSB) Ground G0(LSB)
G5(MSB) Ground B0(LSB)
B3 B4 B5(MSB)
2046275-019HMAC™350065
Troubleshooting
LCD(J10)(cont'd.)
Pin
26 27 28 29 30NC 31NC

PowerSupply/Motor(J11)

PowerSupply/Motor(J11)
Pin
1
2
3MotorA
4
5
6
7
828VPower
9 10 1128VPower 12 13 14
Signal
Ground Dataenable 3VPower 3VPower
Signal
MotorEncoderB
5VPower
MotorEncoderA Ground MotorB NC
Ground BatteryChargeLED
Ground Dooropendetect Ground

ThermalPrinter(J12)

ThermalPrinter(J12)
Pin
1
2
3
4
5
6
66MAC™35002046275-019H
Signal
Thermalprinterpower Thermalprinterpower Thermalprinterpower Thermalprinterpower Thermalprinterpower Thermalprinterpower
ThermalPrinter(J12)(cont'd.)
Troubleshooting
Pin
7
8
9 10 11 12 13 14 15Cuesense 16NC 17 18 19 20 21 22 23 24 25 26
Signal
Thermalprinterpower Ground Ground Ground Ground Ground Ground Ground
5VMainpower Ground Datastrobe Datastrobe Datastrobe Datastrobe Dataload Dataclock Printheadtemperature PixelData

FloppyDiskDrive(J13)

FloppyDiskDrive(J13)
Pin
1
2
35VPower
4
55VPower
6
7
8NC
9NC 10 11NC
2046275-019HMAC™350067
Signal
5VPower Index
DriveSelect0
Diskchange NC
MotorSelect0
Troubleshooting
FloppyDiskDrive(J13)(cont'd.)
Pin
12 13NC 14Step 15 16 17 18 19 20 21 22 23 24 25 26
Signal
Direction
Ground Writedata Ground Writegate Ground Track0 Ground Writeprotect Ground Readdata Ground Headselect

AcquisitionModule(J14)

AcquisitionModule(J14)
Pin
1
2
3
4
5
6
7
8NC
9NC 19NC

KISSPump(J19)

KISSPump(J19)
Pin
1
2NC
Signal
Power Ground TX+(RS485) TX-(RS485) RX+(RS485) RX-(RS485) NC
Signal
KISSPumpPower(12VDC)
68MAC™35002046275-019H
KISSPump(J19)(cont'd.)
Troubleshooting
Pin
3
4

AcquisitionModule(J20)

AcquisitionModule(J20)
Pin
1
2
3
4
5
6Power12V
7
8NC
9NC 10NC
Signal
GND GND
Signal
TX-(RS485) TX+(RS485) RX-(RS485) RX+(RS485) GND
NC

LCDBacklight(J23)

LCDBacklight(J23)
Pin
1GND
2GND
3
4
5
6
Signal
Power5VDC Power5VDC RelayPort1(Resistance) RelayPort2(Resistance)
2046275-019HMAC™350069
Troubleshooting
70MAC™35002046275-019H
5

Maintenance

Regularmaintenance,irrespectiveofusage,isessentialtoensurethattheequipment willalwaysbefunctionalwhenrequired.Butevenwitharegularmaintenanceregime, thedevicemayeventuallyneedservicing.Therefore,thischapterdescribesboth typicalmaintenanceproceduresandstandardserviceprocedures.
WARNING:
MAINTENANCE—Failureonthepartofallresponsibleindividuals,hospitals,or institutionsemployingtheuseofthisdevicetoimplementtherecommended maintenanceschedulemaycauseequipmentfailureandpossiblehealth hazards.Themanufacturerdoesnotinanymanner,assumetheresponsibility forperformingtherecommendedmaintenanceschedule,unlessanEquipment MaintenanceAgreementexists.Thesoleresponsibilityrestswiththeindividuals, hospitals,orinstitutionsutilizingthedevice.

RequiredToolsandSupplies

Inadditiontoastandardsetofhandtools,youmayneedthefollowingitems
ToolsandSupplies
Item
#10Torxdriver #6Torxdriver Phillipsscrewdriver LeakageCurrenttester ECGSimulator Precisiondustremover Lint-freesoftcloth PS2stylekeyboard(Japanonly) LoopbackJumper
2046275-019HMAC™350071
Maintenance

SystemCleaningandInspection

Wheninspectingandcleaningyoursystem,takethefollowingprecautions:
•Turnoffthesystem.
•DoNOTimmerseanypartoftheequipmentinliquid.
•DoNOTuseorganicsolvents,ammoniabasedsolutions,orabrasivecleaning agents.Thesemaydamagetheequipmentsurfaces.

InspectingtheMACSystem

Performavisualinspectionofallequipmentandperipheraldevicesdaily.Ifyounotice anyitemsthatneedrepair,donotusetheequipmentuntilanauthorizedservice personhascompletedtherepairs.
•Checkthecaseanddisplayscreenforcracksorotherdamage.
•Inspectallplugs,cords,cables,andconnectorsforfrayingorotherdamage.
•Verifythatallcordsandconnectorsaresecurelyseated.
•Inspectkeysandcontrolsforproperoperation:
•Togglekeysshouldnotstickinoneposition.
•Knobsshouldrotatefullyinbothdirections.

InspectingPowerCords

Performathoroughvisualinspectionofthepowersupplycordpriortoconductingany electricaltesting.Wheninspectingthepowercord,lookforanyofthefollowing:
•Obviousphysicalwear ,contamination,oraging
•Worn,crackedordamagedoutersheath;exposedorfrayedwiring
•Worn,cracked,ordamagedplasticontheplugorsocketends
•Worn,cracked,ordamagedstrainreliefwherethewireconnectstotheplugand socket
•Looseplugorsocketconnectors,bentmetalblades,orbentgroundpinonthe plugend
•Platingwear,damage,discoloration,oxidation,orcorrosionofthemetalblades, groundpin,andcontacts
•Discoloredsheath,plug,orsocketinsulationthatmayindicateageoroverheating
•Missingorillegiblesafety-relatedmarkingsandlabels
Ifthepowercordshowsanyofthesesigns,removeitfromserviceandreplaceit withtheappropriateGEHealthcarereplacementpart.Repairsormodicationsto thepowercordarenotallowed.

CleaningandDisinfectingExteriorSurfaces

Cleananddisinfecttheexteriorsurfacesofallequipmentandperipheraldevices monthly,ormorefrequentlyifneeded.
72MAC™35002046275-019H
CleaningandDisinfectingtheSurfaces
Propercleaninganddisinfectingprolongsthelifeoftheproduct.Failuretousethe propercleaningsolutionsortofollowproperprocedurescanresultinthefollowing:
•Damageorcorrosion
•Productdiscoloration
•Metalpartcorrosion
•Unitmalfunction
•Voidedwarranty
Usethefollowingproceduretocleantheequipment'sexteriorsurfaces.Besureto observeallcautionswhencleaningthedevice.
1.Toclean,wipewithalightlymoistenedcloth.
Useamildsoapandwatersolutiontomoistenthecloth.
2.Todisinfect,wipewithasoft,lint-freeclothmoistenedwithanappropriate
disinfectant. Usethefollowingsolutions,asrecommendedintheAPICGuidelinesforSelection
andUseofDisinfectants(1996):
Maintenance
•Sodiumhypochlorite(5.2%householdbleach)minimum1:500dilution (minimum100ppmfreechlorine)andmaximum1:10dilution.
•Anysodiumhypochloritewipeproductthatmeetsthepreviousguidelines canbeused.
3.Drywithacleanclothorpapertowel.
Cautions
•Followthecleaninginstructionsexactly.
•Wringexcessdisinfectantfromwipebeforeusing.
•Neverimmersethedevice,cables,orleadwiresinanyliquid,asthismaycorrode metalcontactsandaffectsignalquality.
•Donotallowuidtopoolaroundconnectionpins.Ifthishappens,blotdrywitha soft,lint-freecloth.
•Neveruseconductivesolutionsorsolutionsthatcontainchlorides,wax,orwax compoundstocleanthedevice,cables,orleadwires.
•NeverusesolutionsorproductsthatcontainanytypeofAmmoniumChloridesuch as,butnotlimitedto:
•DimethylBenzylAmmoniumChloride
•QuaternaryAmmoniumChloridesolutions
•Abrasivecleanersorsolventsofanykind
•Acetone
•Ketone
•Betadine
•Alcohol-basedcleaningagents
•Sodiumsalts
2046275-019HMAC™3500
73
Maintenance
•Neverautoclaveorsteamcleanthedevice,cables,orleadwires.
•Donotuseuntilthoroughlydry.

CleaningtheInterior

•Checkfordustbuilduponthesurfacesoftheinteriorcircuitboards,components, andpowersupply.
•Usecommerciallyavailablecompressedairtoblowawaytheaccumulateddust. Followthemanufacturer'sdirections.

CleaningtheThermalPrinthead

Cleanthethermalprintheadeverythreemonthsormoreoftenifusedheavily.A build-upofthermalpapercoatingontheprintheadcancauselightorunevenprinting.
Useasolutioncontainingalcoholonanonwoven,nonabrasiveclothsuchas Techni-Clothtowipeofftheprinthead(1).Donotusepapertoweling,asitcanscratch theprinthead.

PaperMaintenance

74
ProperpapermaintenanceensuresoptimumECGprintouts.Papermaintenance includes:
•Settingthecorrectpapersize
•Loadingthepaper
MAC™35002046275-019H

SettingtheCorrectPaperSize

TheMACsystemcanaccommodatestandard(USLetter)andA4fanfoldthermalECG paper.Toensurethatthepaperfeedscorrectly,youmustadjustthepaperguide
1.OpentheMACwriterdrawer.
2.TosetthetrayforA4paper,slidethepaperguidetowardtherearofthedevice.
Maintenance
3.Tosetthetrayforstandard(USLetter)paper,slidetheguidetowardthefront
ofthedevice.
4.Youarenowreadytoloadyourpaper .
2046275-019HMAC™3500
75
Maintenance

LoadingthePaper

UsethefollowinginstructionstoloadpaperintotheMACsystem.Refertothe followingillustration.
1.Openthewriterdrawer.
2.Placethepadofpaperwiththeholesontheleft.
3.Advancetherstsheetofpaper.
4.Closethewriterdrawersecurely.

BatteryMaintenance

ProperbatterymaintenanceprolongsthebatterylifeandensuresthattheMAC systemwilloperatewhenneeded.Propermaintenanceconsistsofthefollowing:
•Chargingthebattery
•Conditioningthebattery
•Replacingthebattery
76MAC™35002046275-019H

ChargingtheBattery

AfullychargedbatteryensuresthattheMACsystemwilloperatewithoutbeing connectedtoanACoutlet.TheMACsystem'sbatteryshouldbechargedatthe followingtimes:
•Beforeinitialuse
•Betweenacquisitions
•Whenthebatteryislow
•Whenthebatteryiscompletelydischarged
Todeterminewhenthebatteryislow,usethebatterygaugeiconthatappearsinthe upperrightcornerofthesystemscreen.
Maintenance
Item
1 2 3 4 5
Description
Batterygaugeiconposition. Batteryfullycharged. Battery1/2charged. Battery1/4charged. Batteryfullydischarged.
NOTE:
Thesystemmayrunforalongtimeafterthefully-dischargediconappears.When thebatteryisfullydischarged,thesystemwillpoweroff.Tooperateyoursystem atthattime,youmustconnectthesystemtoanACwalloutlet.
Usethefollowingproceduretochargethebattery:
1.Poweroffthesystem.
2.ConnectthesystemtoanACwalloutlet.
Toindicatethebatteryischarging,theamberbatterylightglows(1)andthe chargingbatteryiconisdisplayedonthescreen(2).
2046275-019HMAC™3500
77
Maintenance
3.Chargethesystemfor4–5hoursoruntilthebatterygaugeiconindicatesafull
charge.
NOTE:
Ifthebatteryisfullychargedorexceedssafechargingtemperature,the systemwillnotchargethebattery.

ConditioningtheBattery

Inadditiontonormalsystemuse,periodicdeepdischargecyclesmayberequiredto ensureconsistentbatteryperformance.Adeepdischargecycleoccurswhenthe batteryisdischargeduntilthesystemshutsdownandthenrechargeduntilitisfull.
GEHealthcarerecommendsonedeepdischargecycleonceeverythreemonths,but doesnotrecommendover-exercisingthebatterywithmultipledeepdischargecycles.

ReplacingtheBattery

Nomatterhowwellyoumaintainyourbattery,youwilleventuallyneedtoreplaceit. Refertothefollowingillustrationforinstructionsonhowtoreplacethebattery.
78MAC™35002046275-019H
Maintenance
WARNING:
BATTERYPACKDISPOSAL—DoNOTdisposeofthebatterypackbyreorburning. Followlocalenvironmentalguidelinesconcerningdisposalandrecycling.
WARNING:
CHEMICALBURN—Ifbatteryuidcontactsyourskin,eyes,orclothing, immediatelywashtheareawithcleanwaterandseeadoctor.

CheckingElectricalSafety

Thedeviceshouldbecheckedannuallyforcurrentleakageandgroundcontinuity. Fordetails,see“ElectricalSafetyChecks”onpage105.

Disassembly/ReassemblyInstructions

Afteridentifyingacomponentthatneedsrepairorreplacement(refertoChapter4,
“Troubleshooting”),usetheproceduresdescribedinthefollowingsectionstoremove
andreplacethecomponent. Beforedisassemblinganycomponent,dothefollowing:
•ProcessanyECGsremaininginstorage,ifpossible.
•Printsystemsettingsforfuturereference,ifpossible.
•DisconnecttheunitfromACwalloutletandremovethepowercordfromtheunit.
2046275-019HMAC™350079
Maintenance
•Removethebattery.
•Removethechartpaper.
•Takeprecautionsagainstelectromagneticdischargedamage.

RemovingtheDevicefromtheTrolley

IfyourMACsystemismountedonatrolley,youmustremoveitfromthetrolleybefore servicingit.Themethodforremovingthedevicedependsonthetypeoftrolley.
MACSeriesTrolley
1.Lockthewheels,removethereartrolleypanel,andloosenthethreecaptive
screwslocatedunderthetrolley.
2.Pullthedeviceupandtowardyou.
3.Liftthedevicefromthetrolley.
80MAC™35002046275-019H
Type-STrolley
Maintenance
ToremovethedevicefromtheType-Strolley,performthestepsshowninthefollowing illustration.
ModularMACTrolley
ToremovethedevicefromthemodularMACtrolley,performthefollowingsteps.
1.Removetheboltsconnectingthemountingtraytothetrolleytop.
2.Tilttherearofthedeviceandmountingtraytoa30°angle.
3.Slidethedeviceandmountingtraytowardthebackofthetrolleytoremove
them.
4.Removethescrewssecuringthedevicetothemountingtray.
5.Liftthedevicefromthemountingtray.
Thedeviceisnowreadytobeserviced.
2046275-019HMAC™350081
Maintenance

ReplacingthePowerSupply

Usethefollowingproceduretoreplacethepowersupply.
NOTE:
A#10Torxdriverisrequiredforthisprocedure.
1.Turntheunitoversothebottomsideisfacingup.
2.Usinga#10Torxdriver,removethescrews(1)holdingthepowersupplyinplace.
3.Liftthepowersupplytoexposethegroundwire(2)andwiringharness(3).
4.RemoveP2fromJ2onthepowersupplyassemblyandthegroundwire
connection(2)fromthepowersupplychassis.
5.Reversethepreviousstepstoattachanewpowersupply.
NOTE:
Beforereplacingthescrews(1),ensurethatthegroundwire(2)isrouted throughthenotchintheplasticandnotpinched.

ReplacingtheKeypad

Usethefollowingproceduretoreplacethekeypad.
1.Removethethreefastenersfromunderthetopcoveratthefrontoftheunit.
82MAC™35002046275-019H
Maintenance
2.Removethetwofastenersthatsecurethedisplaypanelcoveratthebackof
theunitandremovethedisplaycover .
3.Removethetwofastenerssecuringthetopofthekeypad.
2046275-019HMAC™350083
Maintenance
4.Pulluponthekeypadassemblytoreleaseitfromthetopcover.
Youwillhearsnappingsoundsaseachoftheeightplasticstandoffsisreleased.
NOTE:
Theeightplasticstandoffsshouldremainwiththekeypad.However,ifany remaininthetopcover,useasetofsmallplierstoextractthemfromthe cover.Takecarenottodamagetherubbercover ,whichispermanently afxedtothetopcover.
5.Placethenewkeypadinpositiononthetopcover .
Besuretoaligntheeightplasticstandoffswiththeappropriateholesinthe topcover.
6.Afterthekeypadisproperlyaligned,pushdownonthekeypadateachofthe
eightstandofflocationsuntileachsnapsintoplace.
7.Reversestep1throughstep3tosecurethekeypadanddisplaycover.

ReplacingtheTopCover/KeyboardAssembly

RemovaloftheTopCover/Keyboardassemblyisrequireinordertoreplacethe following:
•Printheadassembly Referto“ReplacingthePrinthead”onpage98
•MainPCBboard Referto“ReplacingtheCPUBoard”onpage91
•AcquisitionPCB Referto“ReplacingtheAcquisitionBoard”onpage89.
1.Removethebatteryasdescribedin“ReplacingtheBattery”onpage78.
2.TurntheunitoversothebottomsideisupandremovethetwoTorxfasteners
showninthefollowinggure.
3.Turntheunitright-sideup,pressthewriterbutton,andraisethetopoftheunit.
84MAC™35002046275-019H
4.RemovetheveTorxfastenersfrominsidethepapertrayshowninthefollowing
gure.
Maintenance
5.Removethetwofastenersthatsecurethedisplaypanelcoveratthebackofthe
unitandthenremovethedisplaycover .
6.Removethetwofastenersholdingthetwogroundwiresoneithersideofthe
display.
7.Removethetwofastenersatthetopofthedisplaypanelbracket.
8.PivotupthedisplaytoaccessthecableconnectionsonthemainPCB.
NOTE:
IfaKISSpumpisinstalled,removeitinordertoaccessthedisplaypanel connectorsfromthemainboard.See“ReplacingtheOptionalKISSPump”
onpage89.
2046275-019HMAC™350085
Maintenance
9.DisconnectthefollowingcablesfromthemainPCBboard:
•Blueribboncable
•Displaylightcable
•Keyboardribboncable
NOTE:
Donotforcethecablefromitsconnector.Raisebothendsoftheplastic lockingbar(showninthefollowinggure)andgentlyrocktheribbon cablefreefromtheconnector.
10.Reversestep1throughstep9toattachthenewassembly.
NOTE:
Whenreconnectingthekeyboardribboncable,liftbothendsofthelocking barasyouinsertthecable.Whenthecableisrmlyseated,pushdownon bothendsofthelockingbartosecurethecable.
Also,besuretopullthetwogroundcablesthroughsotheycanbe reconnectedtothedisplaypanel.IftheunithasaKISSpump,youwillalso needtoensurethattheKISSpumpsuctiontubeandpowersupplycableare pulledthrough.

ReplacingtheDisplayAssembly

Usethefollowingproceduretoreplacethedisplayassembly.
1.Removethebatteryasdescribedin“ReplacingtheBattery”onpage78.
2.Removethetwofastenersthatsecurethedisplaypanelcoveratthebackof
theunitandremovethedisplaycover .
86MAC™35002046275-019H
3.Removethetwofastenersholdingthetwogroundwiresoneithersideofthe
display.
4.PivotupthedisplaytoaccessthecableconnectionsonthemainPCB.
Maintenance
NOTE:
IfaKISSpumpisinstalled,itmustberemovedtoaccessthedisplaypanel connectorsfromthemainboard.See“ReplacingtheOptionalKISSPump”
onpage89.
5.DisconnectthefollowingcablesfromthemainPCBboard:
•Blueribboncable
•Displaylightcable
6.Pushbackoneachofthetabsholdingthedisplayassemblytothepivot,as
showninthefollowinggure,andgentlypullthedisplayassemblyfree.
7.Reversestep1throughstep6toattachanewdisplayassemblytotheunit.
2046275-019HMAC™350087
Maintenance

ReplacingtheLVDSConverterBoard

UsethefollowingproceduretoreplacetheLVDSconverterboardrequiredbytheAUO LCDdisplay(P/N2062075–001).
1.Removethedisplayassemblyfromthedevice.
See“ReplacingtheDisplayAssembly”onpage86forinstructions.
2.DisconnectallcablesfromtheLVDSconverterboard.
3.RemovethescrewsfasteningtheLVDSconverterboardtothedisplayassembly.
NOTE:
DisposeoftheoldLVDSconverterboardincompliancewithallapplicable localandfederallaws.
4.AttachthenewLVDSconverterboardtothedisplayassemblyusingthetwo
screwsremovedinstep3.
5.Reconnectallthecablesthatweredisconnectedinstep2.
6.Reattachthedisplayassemblytothedevice.
See“ReplacingtheDisplayAssembly”onpage86forinstructions.
88MAC™35002046275-019H

ReplacingtheOptionalKISSPump

UsethefollowingproceduretoreplacetheoptionalKISSpump.
1.Removethebatteryasdescribedin“ReplacingtheBattery”onpage78.
2.Removethetwofastenersthatsecurethedisplaypanelcoveratthebackof
theunitandremovethedisplaycover .
Maintenance
3.Removethetwofastenersatthetopofthedisplaypanel.
4.Removethetwofastenersholdingthetwogroundwiresoneithersideofthe
display.
5.Pivotupthedisplaytoaccessthepumpassembly.
6.Presstheclipatthesuctionlineconnectionandseparatethesuctionlinefrom
theKISSpumpassembly.
7.Disconnectthetwoexhaustlines.
8.Disconnectthepumppowercablefromthepump.
9.Usinga#10Torxdriver,removethefourfastenersholdingtheKISSpump
bracketinplaceandremovetheKISSpumpassembly.
10.Reversestep1throughstep9toattachthenewKISSpumpassembly.

ReplacingtheAcquisitionBoard

Usethefollowingproceduretoremovetheacquisitionboard.
1.Removethebatteryasdescribedin“ReplacingtheBattery”onpage78.
2.Removethetopcoverasdescribedin“ReplacingtheTopCover/Keyboard
Assembly”onpage84.
2046275-019HMAC™350089
Maintenance
3.UsingaPhillipsscrewdriver,removethetwoscrewsholdingtheacquisition
connectorbracket(1)totheacquisitionboard.
4.Removethethreefastenerssecuringtheacquisitionboardtoitsmounting
bracket.
5.PulluponthecableconnectortodisconnectitfromthemainCPUboard.
6.Removetheacquisitionboardfromtheunit.
7.Reversestep1throughstep6toassemblethenewacquisitionboard.

ReplacingtheCOMMBoard

Replacingthecommunicationsboardconsistsoftwotasks:
•SwitchingtheCOMMboard
•SettingupLANcommunications
Eachtaskisdescribedinthefollowingsections.
SwitchingtheCOMMBoard
Usethefollowingproceduretoswitchthecommunicationsboard.
1.RemovetheACpowercableandbattery.
2.Usinga#10Torxdriver,removethetwoscrewsfromthepanelsurroundingthe
LANandmodemports.
90MAC™35002046275-019H
3.GraspthesideedgesoftheCOMMboard.Rocktheboardsidetosideinthe
slotasyoupullitoutalongitsrails.
4.Insertthenewcommunicationsboard,slidingitontotherailsuntilitisseated
inplace.
Maintenance
5.ReplacethepanelsurroundingtheLANandmodemports.
6.ReplacethebatteryandACpowercable.
SettingupLANCommunications
Formoreinformation,refertotheLANOptionforMAC™RestingECGSystems InstallationandTroubleshootingGuide.

ReplacingtheCPUBoard

ReplacingtheCPUboardconsistsofthefollowingtasks:
•RemovingtheCPUboard
•ReplacingtheCPUboard
•Installingthesoftware
•Conguringtheservice-onlysetup
•Restoringthesystemsetup
•Restoringoptions
•Disablingoptions
2046275-019HMAC™350091
Maintenance
Eachtaskisdescribedinthefollowingsections.
NOTE:
Beforeyoubegin,savethecurrentSystemSetuptoanSDcardandprintaSystem Setupreport.Thiswillbeusedtorestorethesystemsetupsafterreplacement oftheCPUboard.
RemovingtheCPUBoard
UsethefollowingproceduretoremovetheCPUboard.
NOTE:
Beforeyoubegin,savethecurrentsystemsettingstoanSDcardandprint theSystemSetupreport.Thiswillbeusedtorestorethesystemsettingsafter replacingtheboard.
1.Removethebatteryasdescribedin“ReplacingtheBattery”onpage78.
2.Removethetopcoverasdescribedin“ReplacingtheTopCover/Keyboard
Assembly”onpage84.
3.RemovetheCOMMboardasdescribedin“ReplacingtheCOMMBoard”on
page90.
4.PulluponthebrownribboncabletodisconnectitfromthemainCPUboard.
5.Removetheacquisitionboardasdescribedin“ReplacingtheAcquisitionBoard”
onpage89.
6.RemovethefourTorxfastenerssecuringtheacquisitionboardmountand
removetheacquisitionboardmount.
7.Removethefastenerssecuringthetwogroundingstrapstothestandoffsand
removethestraps.
8.Usinga5.5mmsocketwrenchorsmallpliers,carefullyremovethetwoground
standoffs(1).
92MAC™35002046275-019H
9.Disconnectthebatterycable(J2),thepowercable(J11),andtheprintheadcable
(J12)fromthemainCPUboard.
10.RemovethenineTorxfasteners(2)securingtheCPUboard.
11.LifttheCPUboardfromthelowerframe.
ReassemblingtheCPUBoard
AfterremovingtheCPUboard,usethefollowingprocedurestoreassemblethenew CPUboardintheMACdevice.
1.InsertthenewCPUboardandsecureitwiththenineTorxscrewssetaside
duringdisassembly.
2.Connectthebatterycable(J2),thepowercable(J11),andtheprintheadcable
(J12)fromthemainCPUboard.
3.Usinga5.5mmsocketwrenchorsmallpliers,carefullyinsertthetwoground
standoffsremovedduringdisassembly.
4.Fastenthetwogroundingstraps(1)tothestandoffs.
Whenreplacingthefastenersthatsecurethetwogroundingstraps,besureto routethestrapsasshowninthefollowinggure.
Maintenance
5.ReplacetheacquisitionboardmountandsecureitwiththefourTorxfasteners
removedduringdisassembly.
6.Replacetheacquisitionboardasdescribedin“ReplacingtheAcquisitionBoard”
onpage89.
7.ReconnectthebrownribboncabletothemainCPUboard.
8.ReplacetheCOMMboardasdescribedin“ReplacingtheCOMMBoard”on
page90.
9.Replacethetopcoverasdescribedin“ReplacingtheTopCover/Keyboard
Assembly”onpage84.
10.Replacethebatteryasdescribedin“ReplacingtheBattery”onpage78.
InstallingtheSoftware
Twomethodsexistforinstallingsoftwareonthedevice.Thestandardmethoduses promptsdisplayedontheuserinterface.Aspecialmethodisavailableforwhenthe userinterfaceisunavailable;itusesLEDsonthePCBtoindicateinstallationstatus.
2046275-019HMAC™350093
Maintenance
Installingthesoftware
TheMACsoftwareisprovidedonanSDcard.
NOTE:
Beforeapplyingasoftwareupdate,dothefollowing:
•Conrmtheupdateiscompatiblewiththemainboardinyourdevice.
•UpdateswithbootcodeversionB4orhighercannotbeappliedtodevices withthe–007mainboard(P/N801212-007).
•Updateswithsoftwareversion10A,9C,orearliercannotbeappliedto deviceswiththe–008mainboard(P/N801212-008).
•ConnectthedevicetoACpower. KeepthedeviceconnectedtoACpoweranddonotpoweroffthedeviceduring theupdate.
Usethefollowingproceduretoinstallthesoftwareusingtheuserinterface.
1.PressPowertoturnonthedevice.
2.FromtheMainMenu,selectSystemSetup.
3.Enterthesystempassword.andpressEnter.
4.PressShift+F3. Thefollowingmessageisdisplayed:
PleaseInsertSDCard Press‘Esc’tocancel
5.InserttheSDcard. Thefollowingmessageisdisplayed:
CurrentVersion:xx.xx NewSoftwareVersion:yy.yy Press'Enter'tostartupdate.
6.PressEnter.
NOTE:
IfthedeviceisnotconnectedtoACpower,themessagePleaseswitchtoAC Powerisdisplayed.ConnectthedevicetoanACoutlet.
Aseriesofmessagesashonthescreentoindicatetheinstallationprogress. Oneoftwothingswillhappen:
•IfthebootcodeonthedeviceandthebootcodeontheSDcardarethesame
version,thefollowingmessagesaredisplayed:
ProgrammingOver Systemwillshutdown Pressanykeytocontinue...
Pressanykeytoshutdownthedevice.Skiptostep8.
•IfthebootcodeonthedeviceandthebootcodeontheSDcardaredifferent
versions,thefollowingmessagesaredisplayed:
CurrentBootVersion:xx.xx NewBootVersion:yy.yy Press'Enter'tostartInstallation
Proceedtostep7.
94MAC™35002046275-019H
Maintenance
7.Dooneofthefollowing:
•Tocanceltheupdatetothebootcode,pressanykeyotherthanEnter.
Thefollowingmessagesaredisplayed:
Bootcodenotupdated. Canupdatelaterfromservicesetup.
•Toupdatethebootcode,pressEnter.
Thefollowingmessagesaredisplayed:
ProgrammingPrimaryBoot ProgrammingOver Systemwillshutdown Pressanykeytocontinue...
Pressanykeytoshutdownthedevice.
8.Afterthedeviceshutsdown,pressPowertorestartthedevice.
9.OntheRestingECGscreen,verifythesoftwareversionhasbeenupdated.
Installingthesoftwarewhentheuserinterfaceisunavailable
Usethismethodtoinstallthesoftwareapplicationondevicesonwhichtheuser interfaceisnotavailable.Thiswilltypicallybeincaseswheretheapplicationsoftware cannotbefoundonthedevice.
Ondevicebootup,thebootloaderprogrambuiltintotheATMELAT91RM9200 processorfetchestheprimarybootcodefromtheSPIdataash.Theprimaryboot codecontainsasmallapplicationthatupdatesthemainsoftwareapplicationinthe device'sNANDFLASHmemory.
IftheprimarybootcodecannotndavalidsoftwareapplicationintheNANDFLASH, orevenifitcan,itlooksforaspecialSDcardwithadummylenamedupdate.com inthecard'srootdirectory.IfitdetectstheSDcard,itdownloadsthesoftware applicationcodefromtheSDcardtotheNANDFLASHandshutsdownthedevice.If theprimarybootcodecannotdetectavalidcodewithin2minutesand6seconds, thedeviceshutsdown.
Becausethedevice’sdisplayisnotavailablewhenthesoftwareapplicationcannotbe found,theonboardLEDs,DS1(Red)andDS2(Green),ashstatuscodestoindicate progress.ToensuretheLEDsarevisible,thedevice'stopcovermustberemoved beforeyoubegintheinstallation.
NOTE:
Acopyoftheprimarybootprogram(pageswithID“Bn”wherenisthe3-bitPCBID code1-8)iskeptinNANDFLASH.Thisisupdatedwhenthesoftwareisupdated. For006and007boards,theFPGAimageisX3andtheprimarybootcodeimageis B3.For008board,theFPGAimageisX4andtheprimarybootcodeimageisB4.
1.Topreventthesystemfromshuttingdownduringtheupdate,resetthesystem’s timeoutcontrollerbydoingthefollowing:
a.DisconnectthedevicefromACpower . b.Removeandreinsertthebattery.
See“ReplacingtheBattery”onpage78forinstructions.
2.Removethetopcover. Thisisrequiredtomaketheon-boardLEDsvisible.See“ReplacingtheTop
Cover/KeyboardAssembly”onpage84fordetails.
2046275-019HMAC™350095
Maintenance
3.ConnectthedevicetoACpower. KeepthedeviceconnectedtoACpowerduringthesoftwareupdate.
4.InserttheSDcardwiththerequiredapplicationsoftware. BeforeinsertingtheSDcard,conrmthatthedummyleupdate.comislocated
inthecard’srootdirectory.
5.Poweronthedevice.
NOTE:
Donotpoweroffthedeviceduringtheupdate.
Theon-boardLEDsashaseriesofcodestoindicateinstallationprogress.Refer tothefollowingtableforadescriptionofthosestatuscodes.
DS1(Red)
OffFlashingNoSDcarddetectedforsoftwareupdated. Off OffOff
On
FlashingFlashingSuccessfulcompletionofprogramming. FlashingOffError—Couldprogramalltheimagelesbut
OnOn
On
DS2(Green)
On
OffProgrammingtheNANDFLASH.
FlashingError—Couldnotprogramalltheimagelesbut
Status
CopyingimagelesfromSDcardtoSDRAM. Erasingand/orformattingtheNANDFLASH.
Applicableonlyduringthesoftwareupdate process.
errorinprogrammingthestatuspage'Z0'. Error—Couldnotprogramalltheimagelesas
wellasthestatuspage'Z0'.
thestatuspage'Z0'updatedsuccessfully
Whentheinstallationcompletessuccessfully,bothLEDswillbegintoash.
6.Dooneofthefollowing:
•Waitforthedevicetoshutdown.
Aftertheinstallationiscomplete,theWatchDogTimer(WDT)willeventually timeoutandshutdownthedevice.
•Manuallyshutdownthedevice.
Ifyoudonotwanttowaitforthedevicetotimeout,youcanmanuallypower downthedevice.
7.RemovetheSDcard.
8.Poweronthedevice. Thedeviceshouldnowbootupwiththeupdatedsoftware.OntheRestingECG
screen,verifythenewsoftwareversion.
ConguringtheService-OnlySetup
Usethefollowingproceduretocongurethesystem'sservice-onlysettings.Youneed thefollowinginformationbeforebeginningthisprocedure:
•Systemserialnumber
96MAC™35002046275-019H
Thisisthenumberthatwasusedwhentheoptioncodesforthissystemwere generated.Thenumberenteredheremustmatchtheserialnumberonthesystem label.
•Printheadresistance
Thisnumbercanbefoundontheprintheadlabel.
•Systemlanguage
Verifywiththecustomerwhatlanguagetoselect.
1.FromtheMainMenu,selectSystemSetup. TheSystemSetupmenuopens.
2.PressShift+F2. Youarepromptedfortheservicepassword.
3.TypetheservicepasswordandpressEnter. TheService-OnlySetupwindow
Maintenance
4.Enterthesystem'sserialnumber.
5.VerifythatUpdatePrimaryBootissettoNo.
6.EnterthePrintheadresistance.
7.SelecttheappropriatelanguagefortheKeyboard.
8.SelectReturn.
RestoringtheSystemSetup
Usethefollowingproceduretorestorethesystemsetup.
NOTE:
Beforebeginningthisprocedure,youmusthavetheSDcardonwhichyoubacked upthesystemsetupbeforeremovingtheCPUboard.See“ReplacingtheCPU
Board”onpage91.
1.Powerupthecart,ifnecessary.
2.FromtheMainMenu,selectSystemSetup.
3.EnterthesystempasswordandpressEnter.
4.SelectRestoreSetup.
5.SelectFromSDCard.
opens.
2046275-019HMAC™350097
Maintenance
Restoringoptions
Usethefollowingproceduretorestorethesystemoptionsthathadbeeninstalledon theCPUboardthatwasremoved.Theseoptionsareprintedonalabellocatedonthe bottomofthepapertray,asshowninthefollowingillustration.
NOTE:
Usetheactivatorcodesshownonthelabelonyoursystem.Theactivatorcodes showninthepreviousgureareexamplesonly.
Disablingoptions

ReplacingthePrinthead

1.Poweronthecart,ifnecessary.
2.FromtheMainMenu,selectSystemSetup>BasicSystem>OptionActivation.
3.Typethe12–digitactivationcodeandpressEnter.
4.Repeatstep3foreachoptiontobeactivated.
5.HighlightReturnandpressEntertoreturntotheBasicSystemmenu.
Itmayoccasionallybenecessarytodisableanoption.Intherareinstancethatyou needtodisableanoption,usethefollowingprocedure.
1.FromtheMainMenu,selectSystemSetup>BasicSystem>OptionActivation.
2.IntheOptionCodeeld,typexfollowedbytheoption’sexistingactivationcode. Thecorrespondingoptionwillbedisabled.
3.Tore-enabletheoption,reentertheactivationcode(withoutthex).
4.Repeatforeachoptiontobedisabled.
Usethefollowingproceduretoreplacethethermalprinthead.
1.Removethebatteryasdescribedin“ReplacingtheBattery”onpage78.
2.Removethetopcoverasdescribedin“ReplacingtheTopCover/Keyboard
Assembly”onpage84.
3.Disconnecttheribboncablefromtheconnectorontheprinthead.
4.Closethetopoftheunitsoitsnapsintoplace.
98MAC™35002046275-019H
5.RemovetheE-ringfromthesteelpinthatholdstheprintheadassemblyinplace.
6.Slidethesteelpinoutoftheassembly. Setasidethesteelpin(1),thethreeplasticwashers(2),thecompressionspring
(3),andtheE—ring(4)fortheprintheadreassembly.Therelativeorderofeach componentisshowninthefollowinggure.Usethisreferenceforreassembly. Papertrackingproblemsmayresultifthesecomponentsarenotreassembled properly.
Maintenance
7.Pushtheaccessbuttontoopentheunitandremovetheprinthead.
8.Reversestep1throughstep6toattachthenewprinthead.
2046275-019HMAC™350099
Maintenance

ReplacingtheWriterRoller/CarriageAssembly

Usethefollowingproceduretoreplacethewriterroller/carriageassembly.
1.Removethepowersupplyfollowingtheproceduredescribedin“Replacingthe
PowerSupply”onpage82.
2.Insidethepowersupplycompartment,disconnectthecableconnectedtothe writerassembly.
3.Opentheunittoaccessthepapercompartmentandmovethepapersize brackettotheA4positiontoexposeoneofthewriterassemblymounting screws.
Referto“SettingtheCorrectPaperSize”onpage75fordetails.
4.Removethescrewandreturnthepapersizebrackettothe8.5x11position.
5.Closetheunitandturnitoversothebottomsideisup.
6.Removethefourscrewslocatedontheundersideofthewriterroller/carriage assemblyandliftthewriterfromthebottomoftheunit.
7.Reversestep1throughstep6toinsertthenewwriterroller/carriageassembly.

ReplacingtheBarcodeReaderCable

Usethefollowingproceduretoreplacethecableonabarcodereader.
1.Positionthebarcodereadersothelabel(1)isinfront.
2.Carefullypeelbackthelabel(2)sothepinholeisrevealed.
100MAC™35002046275-019H
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