GEHealthcare
MAC™3500
RestingECGAnalysisSystem
ServiceManual
SoftwareVersion10
2046275-019RevisionH
MAC™3500RestingECGAnalysisSystem
English
© 2011–2014,2019GeneralElectric
Company.
AllRightsReserved.
Publication Information
The information in this manual only applies to MAC™ 3500 system software version 10. It does not apply to earlier software versions. Due to
continuing product innovation, specifications in this manual are subject to change without notice.
MAC, MULTI-LINK, MUSE, MACTRODE, Ultra-Archivist, MobileLink, and 12SL are trademarks owned by GE Medical Systems Information
Technologies , Inc., a General Electric Company going to market as GE Healthcare. All other marks are the properties of their respective
owners.
The document part number and revision are on each page of the document. The revision identies the document’s update level. The revision
history of this document is summarized in the following table.
Revision History
Revision
A
B
C 3May2013
D
E
F
G
H
PublicationDate
28February2011 Initialreleaseofthedocument.
14August2012
Description
Updatedthefollowingsections:
•IndictionsforUse
•SafetyMessages
•PartsLists
RemovedPartsandAccessories.Refertotheoperatorsmanualforsupplyand
accessoryinformation.
Updatedtoaddressthefollowingnewcomponents:PCB(801212–008),display
assembly(2026799–002),andcommunicationsboard(2022332–004).
18August2013
21February2014 UpdatedseveralpartnumberswithnewROHS-compliantversions.
8September2014 UpdatedforRoHScompliance.
5December2014 UpdatedtheTechSpecsforRoHScompliance.
31January2019
Updatedblockdiagrams,revisedprocedureforreplacingtheL VDSConverterBoard,
andclariedtheprocedureforreplacingtheCOMMboardperSPRHCSDM00206035.
CorrectedpartnumbersinAppendixB,“Software/HardwareCompatibility”perSPR
HCSDM00225973.
Updatedthefollowing:
• Manual review and update per the “Keep It Simple” service initiative.
• Removed EC REP information.
• Added the Instructions for Use.
• Updated UL symbol.
ToaccessotherGEHealthcareDiagnosticCardiologydocuments,gototheCommonDocumentationLibrary(CDL),locatedat
www.gehealthcare.com/documents
2 MAC™3500 2046275-019H
,andclickCardiology.
31January2019
ServiceManualLanguageInformation
WARNING
(EN)
ПРЕДУПРЕЖДЕНИЕ
(BG)
警告
(ZH-CN)
警告
(ZH-TW)
UPOZORENJE
(HR)
VAROVÁNÍ
(CS)
ThisservicemanualisavailableinEnglishonly.
•Ifacustomer'sserviceproviderrequiresalanguageotherthanEnglish,itisthecustomer's
responsibilitytoprovidetranslationservices.
•Donotattempttoservicetheequipmentunlessthisservicemanualhasbeenconsulted
andisunderstood.
•Failuretoheedthiswarningmayresultininjurytotheserviceprovider,operator ,orpatient,
fromelectricshock,mechanicalorotherhazards.
Товаупътванезаработаеналичносамонаанглийскиезик.
•Акодоставчикътнауслугатанаклиентаизискадругезик,задължениенаклиентае
даосигурипревод.
•Неизползвайтеоборудването,предидастесеконсултиралииразбралиупътването
заработа.
•Неспазванетонатовапредупреждениеможедадоведедонараняваненадоставчика
науслугата,оператораилипациентврезултатнатоковударилимеханичнаили
другаопасност.
本维修手册仅提供英文版本。
•如果维修服务提供商需要非英文版本,客户需自行提供翻译服务。
•未详细阅读和完全理解本维修手册之前,不得进行维修。
•忽略本警告可能对维修人员,操作员或患者造成触电、机械伤害或其他形式的伤害。
本維修手冊只提供英文版。
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而受到傷害。
Oveuputezaservisiranjedostupnesusamonaengleskomjeziku.
•Ukolikokorisničkiserviszahtijevanekidrugijezik,korisnikovajeodgovornostosigurati
odgovarajućiprijevod.
•Nemojtepokušavatiservisiratiopremuukolikonistekonzultiraliirazumjelioveupute.
•Nepoštivanjeovogupozorenjamožerezultiratiozljedamaservisnogosoblja,korisnikaili
pacijentaprouzročenimelektričnimudaromtemehaničkimilinekimdrugimopasnostima.
Tentoprovoznínávodexistujepouzevanglickémjazyce.
•Vpřípadě,žeexterníslužbazákazníkůmpotřebujenávodvjinémjazyce,jezajištění
překladudoodpovídajícíhojazykaúkolemzákazníka.
•Nesnažteseoúdržbutohotozařízení,anižbystesipřečetlitentoprovoznínávoda
pochopilijehoobsah.
•Vpřípaděnedodržovánítétovarovánímůžedojítkporaněnípracovníkaprodejního
servisu,obslužnéhopersonálunebopacientůvlivemelektrickéhoproudu,respektive
vlivemmechanickýchčijinýchrizik.
2046275-019H MAC™3500
3
ServiceManualLanguageInformation(cont'd.)
ADVARSEL
(DA)
Denneservicemanualndeskunpåengelsk.
•Hvisenkundesteknikerharbrugforetandetsprogendengelsk,erdetkundensansvar
atsørgeforoversættelse.
•Forsøgikkeatservicereudstyretmedmindredenneservicemanualharværetkonsulteret
ogerforstået.
•Manglendeoverholdelseafdenneadvarselkanmedføreskadepågrundafelektrisk,
mekaniskellerandenfareforteknikeren,operatørenellerpatienten.
WAARSCHUWING
(NL)
DezeservicemanualisalleeninhetEngelsverkrijgbaar.
•Indienhetonderhoudspersoneeleenanderetaalnodigheeft,danisdeklant
verantwoordelijkvoordevertalingervan.
•Probeerdeapparatuurnietteonderhoudenvoordatdezeservicemanualgeraadpleegd
enbegrepenis.
•Indiendezewaarschuwingnietwordtopgevolgd,zouhetonderhoudspersoneel,de
gebruikerofeenpatiëntgewondkunnenrakenalsgevolgvaneenelektrischeschok,
mechanischeofanderegevaren.
HOIATUS
(ET)
Käesolevteenindusjuhendonsaadavalainultinglisekeeles.
•Kuiklienditeeninduseosutajanõuabjuhenditinglisekeelesterinevaskeeles,vastutab
klienttõlketeenuseosutamiseeest.
•Ärgeüritageseadmeidteenindadaenneeelnevaltkäesolevateenindusjuhendiga
tutvumistjasellestarusaamist.
•Käesolevahoiatuseeiraminevõibpõhjustadateenuseosutaja,operaatorivõipatsiendi
vigastamistelektrilöögi,mehaanilisevõimuuohutagajärjel.
VAROITUS
(FI)
Tämähuolto-ohjeonsaatavillavainenglanniksi.
•Josasiakkaanhuoltohenkilöstövaatiimuutakuinenglanninkielistämateriaalia,tarvittavan
käännöksenhankkiminenonasiakkaanvastuulla.
•Äläyritäkorjatalaitteistoaennenkuinoletvarmastilukenutjaymmärtänyttämän
huolto-ohjeen.
•Mikälitätävaroitustaeinoudateta,seurauksenavoiollahuoltohenkilöstön,laitteiston
käyttäjäntaipotilaanvahingoittuminensähköiskun,mekaanisenviantaimuun
vaaratilanteenvuoksi.
ATTENTION
(FR)
Cemanueltechniquen'estdisponiblequ'enanglais.
•Siunservicetechniqueclientsouhaiteobtenircemanueldansuneautrelangueque
l'anglais,ildevraprendreenchargelatraductionetlaresponsabilitéducontenu.
•Nepastenterd'intervenirsurleséquipementstantquelemanueltechniquen'apasété
consultéetcompris.
•Lenon-respectdecetavertissementpeutentraînerchezletechnicien,l'opérateuroule
patientdesblessuresduesàdesdangersélectriques,mécaniquesouautres.
4
MAC™3500 2046275-019H
31January2019
ServiceManualLanguageInformation(cont'd.)
WARNUNG
(DE)
ΠΡΟΕΙΔΟΠΟΙΗΣΗ
(EL)
FIGYELMEZTETÉS
(HU)
AÐVÖRUN
(IS)
PERINGATAN
(ID)
DieseServiceanleitungistnurinenglischerSpracheverfügbar.
•FallsderKundendiensteineandereSprachebenötigt,musserfüreineentsprechende
Übersetzungsorgen.
•KeineWartungdurchführen,ohnedieseServiceanleitunggelesenundverstandenzu
haben.
•BeiZuwiderhandlungkanneszuVerletzungendesKundendiensttechnikers,des
AnwendersoderdesPatientendurchStromschläge,mechanischeodersonstigeGefahren
kommen.
Τοπαρόνεγχειρίδιοσέρβιςδιατίθεταιστααγγλικάμόνο.
•Εάντοάτομοπαροχήςσέρβιςενόςπελάτηαπαιτείτοπαρόνεγχειρίδιοσεγλώσσαεκτός
τωναγγλικών,αποτελείευθύνητουπελάτηναπαρέχειυπηρεσίεςμετάφρασης.
•Μηνεπιχειρήσετετηνεκτέλεσηεργασιώνσέρβιςστονεξοπλισμόεκτόςεάνέχετε
συμβουλευτείκαιέχετεκατανοήσειτοπαρόνεγχειρίδιοσέρβις.
•Εάνδενλάβετευπόψητηνπροειδοποίησηαυτή,ενδέχεταιναπροκληθείτραυματισμός
στοάτομοπαροχήςσέρβις,στοχειριστήήστονασθενήαπόηλεκτροπληξία,μηχανικούς
ήάλλουςκινδύνους.
Ezaszervizkézikönyvkizárólagangolnyelvenérhetőel.
•Haavevőszervizellátójaangoltóleltérőnyelvretartigényt,akkoravevőfelelőssége
afordításelkészíttetése.
•Nepróbáljaelkezdenihasználniaberendezést,amígaszervizkézikönyvbenleírtakat
nemértelmeztékésértettékmeg.
•Ezengyelmeztetésgyelmenkívülhagyásaaszervizellátó,aműködtetővagyapáciens
áramütés,mechanikaivagyegyébveszélyhelyzetmiattisérüléséteredményezheti.
Þessiþjónustuhandbókereingöngufáanlegáensku.
•Efaðþjónustuveitandiviðskiptamannsþarfnastannarstungumálsenensku,erþaðskylda
viðskiptamannsaðskaffatungumálaþjónustu.
•Reyniðekkiaðafgreiðatækiðnemaþessiþjónustuhandbókhefurveriðskoðuðogskilin.
•Brotáaðsinnaþessariaðvörungeturleitttilmeiðslaáþjónustuveitanda,stjórnandaeða
sjúklingifráraosti,vélrænumeðaöðrumáhættum.
ManualservisinihanyatersediadalambahasaInggris.
•JikapenyediajasaservispelangganmemerlukanbahasalainselaindariBahasaInggris,
merupakantanggungjawabdaripenyediajasaservistersebutuntukmenyediakan
terjemahannya.
•Janganmencobamelakukanservisterhadapperlengkapankecualitelahmembacadan
memahamimanualservisini.
•Mengabaikanperingataninibisamengakibatkancederapadapenyediaservis,operator,
ataupasien,karenaterkenakejutlistrik,bahayamekanisataubahayalainnya.
2046275-019H MAC™3500
5
ServiceManualLanguageInformation(cont'd.)
AVVERTENZA
(IT)
警告
(JA)
CẢ NHBÁO
(VI)
ЕСКЕРТУ
(KK)
BRĪDINĀJUMS
(LV)
ĮSPĖJIMAS
(LT)
IlpresentemanualedimanutenzioneèdisponibilesoltantoinInglese.
•Seunaddettoallamanutenzionerichiedeilmanualeinunalinguadiversa,ilclienteè
tenutoaprovvederedirettamenteallatraduzione.
•Siprocedaallamanutenzionedell'apparecchiaturasolodopoaverconsultatoilpresente
manualeedavernecompresoilcontenuto.
•Ilnonrispettodellapresenteavvertenzapotrebbefarcompiereoperazionidacuiderivino
lesioniall'addetto,allamanutenzione,all'utilizzatoreedalpazienteperfolgorazione
elettrica,perurtimeccaniciodaltririschi.
このサービスマニュアルは英語版しかありません。
•サービスを担当される業者が英語以外の言語を要求される場合、翻訳作業はその業
者の責任で行うものとさせていただきます。
•このサービスマニュアルを熟読し、十分に理解をした上で装置のサービスを
行ってください。
•この警告に従わない場合、サービスを担当される方、操作員あるいは患者が、感電
や機械的又はその他の危険により負傷する可能性があります。
TàiLiệ uHướ ngDẫ nSử aChữ achỉcóbả ntiế ngAnh.
•Nế ucácđơ nvịcungcấ pdị chvụchokháchhàngyêucầ umộ tngônngữnàokháctiế ng
Anh,thìkháchhàngsẽcótráchnhiệ mcungcấ pcácdị chvụdị chthuậ t.
•Khôngđượ csử achữ athiế tbịtrừkhiđãthamkhả ovàhiể uTàiliệ uHướ ngdẫ nSử achữ a.
•Khôngtuânthủnhữ ngcả nhbáonàycóthểdẫ nđế ncáctổ nthươ ngchongườ ithự c
hiệ nsử achữ a,ngườ ivậ nhànhhaybệ nhnhân,dosố cđiệ n,cácrủ irovềcơkhíhay
cácrủ irokhác.
Бұ лқызметкө рсетубойыншанұ сқ аулығ ытекағ ылшынтіліндеқолжетімді.
•Тұ тынушыныңқызметпровайдеріағ ылшынтіліненбасқ атілдегінұ сқ аныталапетсе,
аударубойыншақызметтеріменқамтамасызетутұ тынушыжауапкершілігіндеболуы
тиіс.
•Бұ лқызметкө рсетубойыншанұ сқ аулығ ынназарғ аалып,тү сінбегенше,жабдыққ а
қ ызметкө рсетуденбастарты ң ыз.
•Бұ лескертудіелемеуқызметпровайдері,операторнемесеемделушініңэлектр
шогынан,механикалықнемесебасқ ақауіптернә тижесіндежарақ аталуынаәкелуі
мү мкін.
Šīapkalpotājurokasgrāmatairpieejamatikaiangļuvalodā.
•Jaapkalpošanassniedzējamnepieciešamainformācijacitā,nevisangļu,valodā,klienta
pienākumsirnodrošināttāstulkošanu.
•Neveicietaprīkojumaapkopi,neizlasotunnesaprototapkalpotājurokasgrāmatu.
•Šībrīdinājumaneievērošanavarradītelektriskāsstrāvastrieciena,mehāniskuvaiciturisku
izraisītutraumuapkopessniedzējam,operatoramvaipacientam.
Šiseksploatavimovadovasyraprieinamastikanglųkalba.
•Jeiklientopaslaugųtiekėjasreikalaujavadovokitakalba-neanglų,numatytivertimo
paslaugasyraklientoatsakomybė.
•Nemėginkiteatliktiįrangostechninėspriežiūros,nebentatsižvelgėteįšįeksploatavimo
vadovąirjįsupratote.
•Jeineatkreipsitedėmesioįšįperspėjimą,galimisužalojimaidėlelektrosšoko,mechaninių
arkitųpaslaugųtiekėjui,operatoriuiarpacientui.
6 MAC™3500 2046275-019H
31January2019
ServiceManualLanguageInformation(cont'd.)
ADVARSEL
(NO)
Denneservicehåndbokennnesbarepåengelsk.
•Hviskundensserviceleverandørtrengeretannetspråk,erdetkundensansvaråsørge
foroversettelse.
•Ikkeforsøkåreparereutstyretutenatdenneservicehåndbokenerlestogforstått.
•Manglendehensyntildenneadvarselenkanføretilatserviceleverandøren,operatøren
ellerpasientenskadespågrunnavelektriskstøt,mekaniskeellerandrefarer.
OSTRZEŻENIE
(PL)
Niniejszypodręcznikserwisowydostępnyjestjedyniewjęzykuangielskim.
•Jeślidostawcausługklientawymagajęzykainnegoniżangielski,zapewnienieusługi
tłumaczeniajestobowiązkiemklienta.
•Nienależyserwisowaćwyposażeniabezzapoznaniasięizrozumienianiniejszego
podręcznikaserwisowego.
•Niezastosowaniesiędotegoostrzeżeniamożespowodowaćurazydostawcyusług,
operatoralubpacjentawwynikuporażeniaelektrycznego,zagrożeniamechanicznego
bądźinnego.
AVISO
(PT-BR)
Estemanualdeassistênciatécnicasóseencontradisponíveleminglês.
•SeoserviçodeassistênciatécnicadoclientenãoforGE,eprecisardeoutroidioma,será
daresponsabilidadedoclientefornecerosserviçosdetradução.
•Nãotenterepararoequipamentosemterconsultadoecompreendidoestemanualde
assistênciatécnica.
•Onãocumprimentodesteavisopodeporemperigoasegurançadotécnico,operadorou
pacientedevidoachoqueselétricos,mecânicosououtros.
AVISO
(PT-PT)
Estemanualtécnicosóseencontradisponíveleminglês.
•Seaassistênciatécnicadoclientesolicitarestesmanuaisnoutroidioma,éda
responsabilidadedoclientefornecerosserviçosdetradução.
•Nãotenterepararoequipamentosemterconsultadoecompreendidoestemanual
técnico.
•Onãocumprimentodesteavisopodeprovocarlesõesaotécnico,aoutilizadorouao
pacientedevidoachoqueseléctricos,mecânicosououtros.
AVERTISMENT
(RO)
Acestmanualdeserviceestedisponibilnumaiînlimbaengleză.
•Dacăunfurnizordeserviciipentruclienţinecesităoaltălimbădecâtceaengleză,estede
datoriaclientuluisăfurnizezeotraducere.
•Nuîncercaţisăreparaţiechipamentuldecâtulteriorconsultăriişiînţelegeriiacestui
manualdeservice.
•Ignorareaacestuiavertismentarputeaducelarănireadepanatorului,operatoruluisau
pacientuluiînurmapericolelordeelectrocutare,mecanicesaudealtănatură.
ПРЕДУПРЕЖДЕНИЕ
(RU)
Настоящееруководствопообслуживаниюпредлагаетсятольконаанглийскомязыке.
•Еслисервисномуперсоналуклиентанеобходиморуководствоненаанглийском,ана
каком-тодругомязыке,клиентуследуетобеспечитьпереводсамостоятельно.
•Преждечемприступатькобслуживаниюоборудования,обязательнообратитеськ
настоящемуруководствуивнимательноизучитеизложенныевнемсведения.
•Несоблюдениетребованийданногопредупрежденияможетпривестиктому,что
специалистыпообслуживанию,операторыилипациентыполучатударэлектрическим
током,механическуютравмуилидругоеповреждение.
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ServiceManualLanguageInformation(cont'd.)
UPOZORENJE
(SR)
VAROVANIE
(SK)
OPOZORILO
(SL)
ADVERTENCIA
(ES)
VARNING
(SV)
UYARI
(TR)
Ovoservisnouputstvojedostupnosamonaengleskomjeziku.
•Akoklijentovserviserzahtevanekidrugijezik,klijentjedužandaobezbediprevodilačke
usluge.
•Nepokušavajtedaopraviteuređajakonistepročitaliirazumeliovoservisnouputstvo.
•Zanemarivanjeovogupozorenjamožedovestidopovređivanjaservisera,rukovaocaili
pacijentausledstrujnogudara,ilimehaničkihidrugihopasnosti.
Tentonávodnaobsluhujekdispozíciilenvangličtine.
•Akzákazníkovposkytovateľslužiebvyžadujeinýjazykakoangličtinu,poskytnutie
prekladateľskýchslužiebjezodpovednosťouzákazníka.
•Nepokúšajtesaoobsluhuzariadeniaskôr,akosineprečítatenávodnaobsluhua
neporozumietemu.
•Zanedbanietohtovarovaniamôževyústiťdozraneniaposkytovateľaslužieb,obsluhujúcej
osobyalebopacientaelektrickýmprúdom,mechanickýmaleboinýmnebezpečenstvom.
Taservisnipriročnikjenavoljosamovangleškemjeziku.
•Čeponudnikstoritvestrankepotrebujepriročnikvdrugemjeziku,morastrankazagotoviti
prevod.
•Neposkušajteservisiratiopreme,četegapriročnikanistevcelotiprebraliinrazumeli.
•Četegaopozorilaneupoštevate,selahkozaradielektričnegaudara,mehanskihalidrugih
nevarnostipoškodujeponudnikstoritev,operateralibolnik.
Estemanualdeserviciosóloexisteeninglés.
•Sielencargadodemantenimientodeunclientenecesitaunidiomaquenoseaelinglés,el
clientedeberáencargarsedelatraduccióndelmanual.
•Nosedeberádarserviciotécnicoalequipo,sinhaberconsultadoycomprendidoeste
manualdeservicio.
•Lanoobservanciadelpresenteavisopuededarlugaraqueelproveedordeservicios,el
operadoroelpacientesufranlesionesprovocadasporcausaseléctricas,mecánicaso
deotranaturaleza.
Denhärservicehandbokennnsbaratillgängligpåengelska.
•Omenkundsserviceteknikerharbehovavettannatspråkänengelskaansvararkunden
föratttillhandahållaöversättningstjänster.
•Försökinteutföraservicepåutrustningenomduinteharlästochförstårdenhär
servicehandboken.
•Omduintetarhänsyntilldenhärvarningenkandetresulteraiskadorpåserviceteknikern,
operatörenellerpatiententillföljdavelektriskastötar,mekaniskafarorellerandrafaror.
Buserviskılavuzununsadeceİngilizcesimevcuttur .
•Eğermüşteriteknisyenibukılavuzuİngilizcedışındabirbaşkalisandantalepederse,bunu
tercümeettirmekmüşteriyedüşer.
•Serviskılavuzunuokuyupanlamadanekipmanlaramüdahaleetmeyiniz.
•Buuyarıyauyulmaması,elektrik,mekanikveyadiğertehlikelerdendolayıteknisyen,
operatörveyahastanınyaralanmasınayolaçabilir.
8 MAC™3500 2046275-019H
31January2019
ServiceManualLanguageInformation(cont'd.)
ЗАСТЕРЕЖЕННЯ
(UK)
CẢ NHBÁO
(VI)
Данекерівництвозсервісногообслуговуванняпостачаєтьсявиключноанглійськоюмовою.
•Якщосервіснийінженерпотребуєкерівництвоіншоюмовою,користувачзобов'язаний
забезпечитипослугиперекладача.
•Ненамагайтесяздійснюватитехнічнеобслуговуванняданогообладнання,якщо
винечитали,абонезрозумілиінформацію,наданувкерівництвізсервісного
обслуговування.
•Недотриманняцьогозастереженняможепризвестидотравмуваннясервісного
інженера,користувачаданогообладнанняабопацієнтавнаслідокелектричногошоку,
механічногоушкодженняабозіншихпричинневірногообслуговуванняобладнання.
TàiLiệ uHướ ngDẫ nSử aChữ achỉcóbả ntiế ngAnh.
•Nế ucácđơ nvịcungcấ pdị chvụchokháchhàngyêucầ umộ tngônngữnàokháctiế ng
Anh,thìkháchhàngsẽcótráchnhiệ mcungcấ pcácdị chvụdị chthuậ t.
•Khôngđượ csử achữ athiế tbịtrừkhiđãthamkhả ovàhiể uTàiliệ uHướ ngdẫ nSử achữ a.
•Khôngtuânthủnhữ ngcả nhbáonàycóthểdẫ nđế ncáctổ nthươ ngchongườ ithự c
hiệ nsử achữ a,ngườ ivậ nhànhhaybệ nhnhân,dosố cđiệ n,cácrủ irovềcơkhíhay
cácrủ irokhác.
2046275-019H MAC™3500 9
10 MAC™3500 2046275-019H
31January2019
Contents
1 Introduction
ProductInformation..................................................................................15
IndicationsforUse...................................................................................15
PrescriptionDeviceStatement.....................................................................15
InstallationandConnection........................................................................15
EquipmentSymbols..................................................................................16
ProductandPackagingLabeling..................................................................18
EquipmentIdentication............................................................................20
RegulatoryandSafetyInformation...........................................................21
SafetyConventions..................................................................................22
SafetyMessages......................................................................................22
ResponsibilityoftheManufacturer................................................................25
ResponsibilityofthePurchaser/Customer.......................................................26
ServiceInformation...................................................................................26
ServiceRequirements...............................................................................26
AdditionalAssistance................................................................................26
ManualInformation..................................................................................26
ManualPurpose......................................................................................26
DocumentConventions.............................................................................26
RelatedDocumentation.............................................................................28
Training.................................................................................................28
2 SystemOverview
HardwareDescription...............................................................................29
FrontView.............................................................................................29
SideView...............................................................................................30
BackView..............................................................................................30
InternalView..........................................................................................32
3 TrolleyAssembly
4 Troubleshooting
Diagrams..................................................................................................35
PCB_Diagrams........................................................................................36
LVDS/LEDDisplayAssemblyDiagram............................................................38
GeneralFaultIsolation..............................................................................38
Power-UpSelf-Test...................................................................................39
VisualInspection......................................................................................40
DiagnosticTests........................................................................................41
LoadingSystemDiagnosticTests.................................................................42
SettingtheMasterPassword.......................................................................42
DisplayTests..........................................................................................43
2046275-019H MAC™3500 11
SpeakerTest...........................................................................................44
KeyboardTest.........................................................................................44
WriterTests............................................................................................45
BatteryTests..........................................................................................49
CommunicationTests...............................................................................51
AcquisitionModuleTest.............................................................................53
AnalogI/OTests......................................................................................54
FloppyDriveTests....................................................................................55
InternalMemoryTests...............................................................................56
SDCardTests..........................................................................................56
EquipmentProblems.................................................................................57
PoorQualityECGs....................................................................................57
ECGDataNoise.......................................................................................57
SystemErrors............................................................................................57
FrequentlyAskedQuestions.....................................................................58
Maintenance..........................................................................................58
SystemSetup..........................................................................................59
Clinical..................................................................................................60
Transmission..........................................................................................61
InputandOutputConnectors...................................................................61
APins(J1)..............................................................................................61
COM1(COM3/4)Pins(J3)............................................................................62
COM2Pins(J5)........................................................................................62
AnalogPins(J6).......................................................................................62
EXT.VID.Pins(J7).....................................................................................63
5 Maintenance
CPUPCBInput/OutputSignals..................................................................63
BatteryPack/Monitor(J2)...........................................................................63
LCDBacklight(J4).....................................................................................64
Keyboard(J8)..........................................................................................64
LCD(J10)...............................................................................................65
PowerSupply/Motor(J11)...........................................................................66
ThermalPrinter(J12).................................................................................66
FloppyDiskDrive(J13)...............................................................................67
AcquisitionModule(J14)............................................................................68
KISSPump(J19).......................................................................................68
AcquisitionModule(J20)............................................................................69
LCDBacklight(J23)...................................................................................69
RequiredToolsandSupplies.....................................................................71
SystemCleaningandInspection...............................................................72
InspectingtheMACSystem........................................................................72
InspectingPowerCords.............................................................................72
CleaningandDisinfectingExteriorSurfaces....................................................72
CleaningtheInterior.................................................................................74
CleaningtheThermalPrinthead...................................................................74
PaperMaintenance...................................................................................74
SettingtheCorrectPaperSize.....................................................................75
LoadingthePaper....................................................................................76
BatteryMaintenance................................................................................76
ChargingtheBattery.................................................................................77
ConditioningtheBattery............................................................................78
12 MAC™3500 2046275-019H
CheckingElectricalSafety.........................................................................79
Disassembly/ReassemblyInstructions.....................................................79
FunctionalCheckouts..............................................................................101
6 PartsList
Upper-LevelAssemblies..........................................................................108
ReplacingtheBattery................................................................................78
RemovingtheDevicefromtheTrolley............................................................80
ReplacingthePowerSupply........................................................................82
ReplacingtheKeypad...............................................................................82
ReplacingtheTopCover/KeyboardAssembly..................................................84
ReplacingtheDisplayAssembly...................................................................86
ReplacingtheLVDSConverterBoard.............................................................88
ReplacingtheOptionalKISSPump................................................................89
ReplacingtheAcquisitionBoard...................................................................89
ReplacingtheCOMMBoard........................................................................90
ReplacingtheCPUBoard...........................................................................91
ReplacingthePrinthead.............................................................................98
ReplacingtheWriterRoller/CarriageAssembly...............................................100
ReplacingtheBarcodeReaderCable...........................................................100
Tools..................................................................................................103
VisualInspection....................................................................................103
CheckoutProcedures..............................................................................103
MAC3500DisplayAssembly(P/N2026799-002).....................................116
MAC3500KISSPumpAssembly(P/N2022882-002)................................118
UniversalWriterKit(P/N2031810-002)..................................................119
ThermalWriterAssembly(P/N421108-009)...........................................120
Keyboards...............................................................................................122
BarCodeScanner....................................................................................123
Modems...................................................................................................124
WirelessOption.......................................................................................124
PowerCords............................................................................................125
HardwareKitforMAC3500(P/N2030869–001)......................................127
MAC3500PlasticsKit(P/N2030898–001)...............................................128
MAC3500TopCoverKit(P/N2030899–001)............................................130
HarnessKitforMAC3500(P/N2030871–002).........................................132
MAC3500KISSPumpHardwareKit(P/N2030872-002)..........................133
2046275-019H MAC™3500 13
A TechnicalSpecications
SecureDigital(SD)Cards(ExternalStorage)...........................................134
InstrumentType......................................................................................135
Processing...............................................................................................135
Display....................................................................................................136
Writer......................................................................................................136
Keyboard.................................................................................................136
Electrical.................................................................................................137
Physical(withoutTrolley)........................................................................137
MagneticCardReader.............................................................................137
BarCodeReader.....................................................................................138
Environmental.........................................................................................138
Safety......................................................................................................139
B Software/HardwareCompatibility
DisplayCompatibility..............................................................................141
CircuitBoardCompatibilityMatrix..........................................................142
SupportedSoftwareUpdatePaths..........................................................143
SoftwareCompatibilitywiththe-008CPU..............................................143
C ElectromagneticCompatibility
GuidanceandManufacturer'sDeclaration-Electromagnetic
Emissions................................................................................................145
GuidanceandManufacturer'sDeclaration-Electromagnetic
Immunity.................................................................................................146
GuidanceandManufacturer'sDeclaration-Electromagnetic
Immunity.................................................................................................146
RecommendedSeparationDistances.....................................................148
CompliantCablesandAccessories.........................................................149
14 MAC™3500 2046275-019H
Introduction
Thischapterprovidesgeneralinformationrequiredforthepropercareoftheproduct
anduseofthemanual.Familiarizeyourselfwiththisinformationbeforeusingor
servicingtheproduct.
ProductInformation
Thissectionprovidesageneraloverviewoftheproduct.Adetaileddescriptionofthe
productcanbefoundinChapter2,SystemOverview.
IndicationsforUse
TheMAC3500ECGAnalysisSystemisintendedtoacquire,analyze,display,andrecord
restingelectrocardiographicinformationfromadultandpediatricpopulations.Basic
systemsdeliver3,6,12,or15leadECGs,includinginterpretiveanalysis.Transmission
andreceptionofECGdatatoandfromacentralECGcardiovascularinformation
systemisoptional.
1
TheMAC3500isintendedtobeusedunderthedirectsupervisionofalicensed
healthcarepractitioner,bytrainedoperatorsinahospitalormedicalprofessional’s
facility.
PrescriptionDeviceStatement
CAUTION:UnitedStatesfederallawrestrictsthisdevicetosalebyorontheorder
ofaphysician.
InstallationandConnection
Iftheinstallationofthisequipment,intheUSA,willuse240Vratherthan120V,the
sourcemustbeacenter-tapped,240V,single-phasecircuit.
ContactGEHealthcareforinformationbeforeconnectinganydevicestothis
equipmentnotrecommendedinthismanual.
2046275-019H MAC™3500 15
Introduction
EquipmentSymbols
Thefollowingsymbolsmayappearontheproductoritspackaging.
Symbol
Description
TypeBFequipment.Theacquisitionmoduleisprotectedfrom
debrillationshocks.
AlternatingCurrent
Equipotential
Chargethebattery.TheashingamberLEDnexttothissymbol
indicatesyoumustconnectthesystemtoACpowertorechargethe
battery.
LANportforconnectinganEthernetcablewithastandardRJ-45jack.
Internalmodemportforconnectingaphonelinewithastandard
RJ-11jack.
Wasteofelectricalandelectronicequipmentmustnotbedisposed
asunsortedmunicipalwasteandmustbecollectedseparately.
Pleasecontactanauthorizedrepresentativeofthemanufacturerfor
informationconcerningthedecommissioningofyourequipment.
Recyclethebattery.
Consulttheaccompanyingdocumentation.
Classiedwithrespecttoelectricshock,re,mechanical,andother
speciedhazardsonlyinaccordancewithapplicableULstandards.
Toreducetheriskofelectricshock,doNOTremovecover(orback).
Referservicingtoqualiedpersonnel.
Thisproductconsistsofdevicesthatmaycontainmercury,which
mustberecycledordisposedofinaccordancewithlocal,state,or
countrylaws.(Withinthissystem,thebacklightlampsinthemonitor
displaycontainmercury.)
Manufacturernameandaddress.
Consult instructions for use.
16 MAC™3500 2046275-019H
Introduction
Symbol
Description
PCT.GOSTmarkingsymbolizingconformitywithapplicableRussian
Gosstandarttechnicalandsafetystandards.
USAOnly:Foruseonlyonorbyorderofaphysician.
2046275-019H MAC™3500 17
Introduction
ProductandPackagingLabeling
Thissectionidentiestheproductlabelsandtheirlocationsontheproductand
packaging.
18 MAC™3500 2046275-019H
Refertothepreviousillustrationsforthelocationsofthelabelsidentiedinthe
followingtable.
Introduction
No.
Label
1
E180632
Description
Locatedonthebackofthedevice,thislabel
ovidesregulatoryandcautionaryinformation.
pr
Referto“EquipmentSymbols”onpage16for
detaileddescriptionsofthesymbols.
2
Locatedonthebackofthedevice,thislabel
identiesthedevice'selectricalratings.
3
Locatedinsidethebatterycompartment,
thislabelprovidesinformationaboutthe
specicationsanddisposalofthebattery.Refer
to“EquipmentSymbols”onpage16fordetailed
descriptionsofthesymbols.
4
Locatedontherightsideofthedevice,thislabel
distinguishesbetweentheLANRJ-45portand
theinternalmodemRJ-11port.
5
Locatedtotheleftofthedisplay,thissilk-screened
labelidentiesthemodelnumber.
6
Locatedtotherightofthedisplay,this
silk-screenedlabelindicatesthedeviceusesthe
Marquette™12SL™ECGAnalysisProgramto
analyzeandinterpretECGreadings.
7
Locatedinsidethewritercompartment,thislabel
uniquelyidentiesthisunit.Referto“Product
Label”onpage20fordetailedinformation.
8
Locatedonthepackage,theshippinglabel
containsthefollowinginformation:
• Product description
• Sales order number
• Configuration number
• Model number
• Serial number
• Storage conditions
• Regulatory compliance
• Country of Origin
2046275-019H MAC™3500 19
Introduction
EquipmentIdentication
ProductLabel
EveryGEHealthcaredevicehasaproductlabelthatidentiestheproductname,part
number,manufacturinginformation,anduniqueserialnumber.Thisinformationis
requiredwhencontactingGEHealthcareforsupport.
Theproductlabelislaidoutinthefollowingformat.Dependingontheproduct,the
labelmayvaryslightlyinformat,butitcontainsthesameinformation.
SerialNumberFormat
ProductLabelFormat
Item
1
2
3
4
5
6
7
Description
Productpartnumber
Productdescription
DateofmanufactureinYYYY-MMformat
Manufacturernameandaddress
Countryoforigin
Productbarcode
Unitserialnumber(See“SerialNumberFormat”onpage20formore
information.)
Eachdevicehasaserialnumberthatuniquelyidentiesthedeviceandprovides
importantinformationaboutthedevice.Theserialnumberformatisshowninthe
followingillustration:
20 MAC™3500 2046275-019H
SerialNumberFormat
Introduction
Item Name
1
2
3
4
5
6
Description
ProductCode Athree-lettercodethatuniquelyidentiesthe
productline.Referto“ProductCodes”onpage
21formoreinformation.
YearManufactured Atwo-digitcodeidentifyingtheyearthedevice
wasmanufactured.Valuesrangefrom00to99.
Forexample:00=2000,04=2004,05=2005
(andsoon).
FiscalWeek
Manufactured
ProductSequence Afour-digitnumberidentifyingtheorderinwhich
ManufacturingSite Aone-lettercodeidentifyingthesitewherethe
Miscellaneous
Characteristic
Atwo-digitcodeidentifyingtheweekthedevice
wasmanufactured.
Valuesrangefrom01to52.GEHealthcare'sscal
weekscorrespondtothecalendarweek.For
example,01=therstweekinJanuary.
thisdevicewasmanufactured.Valuesrangefrom
000to9999.
devicewasmanufactured.Forexample,F=
Milwaukee,N=Freiburg,P=Bangalore
Forexample,P=thedeviceisaprototype,R=
thedevicewasrefurbished,U=thedevicewas
upgradedtomeetthespecicationsofanother
productcode.
ProductCodes
Theproductcodeidentiesspecicsystemplatforms.Youneedtheproductcode
beforeservicingorrequestingsupportforyourdevice.
Youcanidentifytheproductcodeusingthedevice’sserialnumber ,whichcanbe
locatedinoneofthefollowingplaces:
•Ontheproductlabelattachedtothedevice.
•OntheproductlabelprovidedwiththeapplicationCD.
•IntheapplicationonITsystems:
LaunchthesystemapplicationandclickHelp>Abouttoviewtheserialnumber.
Forinformationonlaunchingtheapplication,refertotheproduct'sserviceor
operator'smanual.
RegulatoryandSafetyInformation
Thissectionprovidesinformationaboutthesafeuseandregulatorycomplianceof
thisdevice.Familiarizeyourselfwiththisinformationandreadandunderstandall
instructionsbeforeattemptingtoservicethisdevice.
NOTE:
Disregardingthesafetyinformationprovidedisconsideredabnormaluseof
thisdeviceandcouldresultininjury,lossofdata,andvoidanyexistingproduct
warranties.
2046275-019H MAC™3500 21
Introduction
SafetyConventions
AHazardisasourceofpotentialinjurytoaperson,property,orthesystem.
ThismanualusesthetermsDANGER,WARNING,CAUTION,andNOTICEtopointout
hazardsandtodesignateadegreeorlevelofseriousness.Familiarizeyourselfwith
thefollowingdenitionsandtheirsignicance.
DenitionsofSafetyConventions
Safety
Convention
DANGER
WARNING
CAUTION
NOTICE
Denition
Indicatesanimminenthazard,which,ifnotavoided,willresultindeath
orseriousinjury.
Indicatesapotentialhazardorunsafepractice,which,ifnotavoided,
couldresultindeathorseriousinjury.
Indicatesapotentialhazardorunsafepractice,which,ifnotavoided,
couldresultinmoderateorminorinjury.
Indicatesapotentialhazardorunsafepractice,which,ifnotavoided,
couldresultinthelossordestructionofpropertyordata.
SafetyMessages
Thefollowingmessagesapplytothesystemasawhole.Specicmessagesmayalso
beprovidedelsewhereinthemanual.
WARNING:
PATIENTMONITORING—Thisdevicedoesnotprovidealarmsandisnotintended
tobeusedaselectrocardiographicmonitoringequipment(vitalsignsphysiological
monitor).
Ifpatientmonitoringisrequired,useadevicethathasbeenqualiedforthatuse.
WARNING:
ACCIDENTALSPILLS—Ifliquidsenteradevice,takethedeviceoutofserviceand
haveitcheckedbyaservicetechnicianbeforeitisusedagain.
Toavoidelectricshockordevicemalfunction,liquidsmustnotbeallowedto
enterthedevice.
WARNING:
BATTERYOPERATION—Iftheintegrityoftheprotectiveearthconductorisin
doubt,operatetheunitfromitsbattery.
WARNING:
CABLES—Toavoidpossiblestrangulation,routeallcablesawayfromthepatient's
throat.
WARNING:
CONNECTIONTOMAINS—ThisisclassIequipment.
Themainsplugmustbeconnectedtoanappropriatepowersupply.
22 MAC™3500 2046275-019H
WARNING:
DEFIBRILLATORPRECAUTIONS—Donotcomeintocontactwithpatientsduring
debrillation.Otherwise,seriousinjuryordeathcouldresult.
PatientsignalinputslabeledwiththeCFandBFsymbolswithpaddlesare
protectedagainstdamageresultingfromdebrillationvoltages.
Toensureproperdebrillationprotection,useonlytherecommendedcablesand
leadwires.
Properplacementofdebrillatorpaddlesinrelationtotheelectrodesisrequiredto
ensuresuccessfuldebrillation.
WARNING:
ELECTRODES—Polarizingelectrods(stainlesssteelorsilverconstructed)may
causetheelectrodestoretainaresidualchargeafterdebrillation.Aresidual
chargewillblockacquisitionoftheECGsignal.
Wheneverpatientdebrillationisapossibility,usenon-polarizingelectrodes(silver
orsilverchlorideconstruction)forECGmonitoring.
WARNING:
MAGNETICANDELECTRICALINTERFERENCE—Magneticandelectricaleldsare
capableofinterferingwiththeproperperformanceofthedevice.
Introduction
Forthisreason,makesurethatallexternaldevicesoperatedinthevicinityof
thedevicecomplywiththerelevantEMCrequirements.X-rayequipmentorMRI
devicesarepossiblesourcesofinterferenceastheymayemithigherlevelsof
electromagneticradiation.
WARNING:
EXPLOSIONHAZARD—DoNOTuseinthepresenceofammableanesthetics
vaporsorliquids.
WARNING:
INTERPRETATIONHAZARD—Computerizedinterpretationisonlysignicantwhen
usedinconjunctionwithclinicalndings.
Aqualiedphysicianmustoverreadallcomputer-generatedtracings.
WARNING:
OPERATOR—Medicaltechnicalequipmentsuchasthissystemmustbeused
onlybyqualiedandtrainedpersonnel.
WARNING:
SHOCKHAZARD—Improperuseofthisdevicepresentsashockhazard.Strictly
observethefollowingguidelines.Failuretodosomayendangerthelivesofthe
patient,user ,andbystanders.
Whendisconnectingthedevicefromthepowerline,removetheplugfromthe
walloutletbeforedisconnectingthecablefromthedevice;otherwise,thereisa
riskofcomingintocontactwithlinevoltagebyinadvertentlyintroducingmetal
partsinthesocketsofthepowercord.
Devicesmaybeconnectedtootherdevicesortopartsofsystemsonlyafter
makingcertainthatthereisnodangertothepatient,operators,orenvironment
asaresult.StandardsIEC60601–1–1/EN60601–1–1mustbecompliedwithin
allcases.
2046275-019H MAC™3500 23
Introduction
WARNING:
SITEREQUIREMENTS—Improperplacementofthedeviceand/oraccessoriesmay
resultinahazardtothepatient,operator,orbystanders.
Donotroutecablesinawaythattheymaypresentastumblinghazard.
Connectorsforpatientcablesandleadwiresaredesignedtopreventaccidental
disconnection.
Fordevicesinstalledabovethepatient,adequateprecautionsmustbetakento
preventthemfromdroppingonthepatient.
WARNING:
TREADMILLS—Avoidrapidchangesintreadmillspeedand/orgradeduringa
stresstest.
CAUTION:
PROPERLEADWIRECONNECTION—Improperconnectionwillcauseinaccuracies
intheECG.
Traceeachindividualleadwirefromitsacquisitionmodulelabeltothecolored
connectorandthentotheproperelectrodetoensurethatitismatchedtothe
correctlabellocation.
CAUTION:
ACCESSORIES(SUPPLIES)—Partsandaccessoriesusedmustmeetthe
requirementsoftheapplicableIEC60601seriessafetystandardsandessential
performancestandards,and/orthesystemcongurationmustmeetthe
requirementsoftheIEC60601–1–1medicalelectricalsystemsstandards.
Toensurepatientsafety,useonlypartsandaccessoriesmanufacturedor
recommendedbyGEHealthcare.
CAUTION:
ACCESSORIES(EQUIPMENT)—Theuseofaccessoryequipmentthatdoesnot
complywiththeequivalentsafetyrequirementsofthisequipmentmayleadtoa
reducedlevelofsafetyoftheresultingsystem.
Considerationrelatingtothechoiceofequipmentshallinclude:
•Useoftheaccessoryinthepatientvicinity,and
•Evidencethatthesafetycerticationoftheaccessoryhasbeenperformed
inaccordancewiththeappropriateIEC60601–1and/orIEC60601–1–1
harmonizednationalstandard.
CAUTION:
BATTERYPOWER—Ifadeviceequippedwithanoptionalbatterypackwillnotbe
usedorconnectedtothepowerlineforaperiodofoversixmonths,removethe
battery.
CAUTION:
BEFOREINSTALLATION—Compatibilityiscriticaltosafeandeffectiveuseof
thisdevice.Pleasecontactyourlocalsalesorservicerepresentativepriorto
installationtoverifyequipmentcompatibility.
CAUTION:
DISPOSABLES—Disposabledevicesareintendedforsingleuseonly.Theyshould
notbereusedasperformancemaydegradeorcontaminationcouldoccur.
24 MAC™3500 2046275-019H
CAUTION:
DISPOSAL—Attheendofitsservicelife,theproductdescribedinthismanual,
aswellasitsaccessories,mustbedisposedofincompliancewithlocal,state,or
federalguidelinesregulatingthedisposalofsuchproducts.
Ifyouhavequestionsconcerningthedisposaloftheproduct,pleasecontactGE
Healthcareoritsrepresentative.
CAUTION:
EQUIPMENTDAMAGE—Devicesintendedforemergencyapplicationmustnotbe
exposedtolowtemperaturesduringstorageandtransporttoavoidmoisture
condensationattheapplicationsite.
Waituntilallmoisturehasvaporizedbeforeusingthedevice.
CAUTION:
ELECTRICSHOCK—Toreducetheriskofelectricshock,donotremovecover
orback.
Referservicingtoqualiedpersonnel.
CAUTION:
OPERATOR—Medicaltechnicalequipmentsuchasthiselectrocardiographsystem
mustonlybeusedbypersonswhohavereceivedadequatetrainingintheuseof
suchequipmentandwhoarecapableofapplyingitproperly.
Introduction
CAUTION:
POWERREQUIREMENTS—Beforeconnectingthedevicetothepowerline,check
thatthevoltageandfrequencyratingsofthepowerlinearethesameasthose
indicatedontheunit'slabel.Ifthisisnotthecase,donotconnectthesystemto
thepowerlineuntilyouadjusttheunittomatchthepowersource.
IntheUSA,iftheinstallationofthisequipmentwilluse240Vinsteadof120V,the
sourcemustbecenter-tapped,240Vsingle-phasecircuit.
ThisequipmentissuitableforconnectiontopublicmainsasdenedinCISPR11.
CAUTION:
SERVICEABLEPARTS—Thisequipmentcontainsnouserserviceableparts.
Referservicingtoqualiedservicepersonnel.
CAUTION:
SUPERVISEDUSE—Thisequipmentisintendedforuseunderthedirectsupervision
ofalicensedhealthcarepractioner .
ResponsibilityoftheManufacturer
GEHealthcareisresponsibleforthesafety,reliability,andperformanceofhardware
suppliedbyGEHealthcareonlyifthefollowingconditionsaremet:
•Assemblyoperations,extensions,readjustments,modications,orrepairsare
performedbypersonsauthorizedbyGEHealthcare.
•Theelectricalinstallationoftheroomwherethedeviceisusedcomplieswiththe
requirementsoftheappropriatelocal,state,andothergovernmentregulations.
•Theequipmentisusedinaccordancewiththeinstructionsforuse.
2046275-019H MAC™3500 25
Introduction
ResponsibilityofthePurchaser/Customer
Thecustomerisresponsibleforprovidingappropriatedesks,chairs,electricalwall
outlets,networkconnections,andanalogphonelines,andforlocatinganyofthe
systemcomponentsdescribedinthismanualincompliancewithalllocal,state,and
nationalcodes.
ServiceInformation
Thissectionprovidesinformationpertainingtothemaintenanceandservicingofthe
system.FamiliarizeyourselfwiththisinformationbeforerequestingservicefromGE
Healthcareoritsauthorizedrepresentatives.
ServiceRequirements
Failureonthepartoftheresponsibleindividual,hospital,orinstitutionusingthis
equipmenttoimplementasatisfactorymaintenanceschedulemaycauseundue
equipmentfailureandpossiblesafetyhazards.
Regularmaintenance,irrespectiveofusage,isessentialtoensurethatthecomponents
ofthissystemarealwaysfunctionalwhenrequired.
AdditionalAssistance
ManualInformation
ManualPurpose
DocumentConventions
GEHealthcaremaintainsatrainedstaffofapplicationandtechnicalexpertstoanswer
questionsandrespondtoissuesandproblemsthatmayariseduringtheinstallation,
maintenance,anduseofthissystem.
ContactyourlocalGEHealthcarerepresentativetorequestadditionalassistance.
Thissectionprovidesinformationforthecorrectuseofthismanual.
Thismanualprovidesinformationnecessaryforthecongurationandsafeoperation
ofthisequipmentinaccordancewithitsfunctionandintendeduse.Itisnotintended
asareplacementfor,butasupplementto,thoroughproducttraining.Keepitwith
theequipmentatalltimes.AdditionalmanualsmaybeorderedbycontactingGE
Healthcare.
Refertotheservicemanualfortechnicalinformationrelatedtothemaintenanceand
repairoftheequipment.
Thismanualusesthefollowingconventions.
26 MAC™3500 2046275-019H
TypographicalConventions
Introduction
Convention Description
BoldText Indicateskeysonthekeyboard,texttoenter,orhardwareitemssuchas
buttonsorswitchesontheequipment.
Italicized-Bold
Text
CTRL+ESC
<space>
Enter
>
Indicatessoftwaretermsthatidentifymenuitems,buttonsoroptions
invariouswindows.
Indicatesakeyboardoperation.Aplus(+)signbetweenthenamesoftwo
keysindicatesthatwhileholdingtherstkey,youshouldpressandrelease
thesecondkey.Forexample,PressCTRL+ESCmeanstopressandhold
theCTRLkeyandthenpressandreleasetheESCkey.
Indicatesthatyoumustpressthespacebar.Wheninstructionsaregiven
fortypingaprecisetextstringwithoneormorespaces,thepointwhere
youmustpressthespacebarisindicatedas<space>.Thisensuresthat
thecorrectnumberofspacesisinsertedinthecorrectpositionswithinthe
literaltextstring.Thepurposeofthe<>bracketsistodistinguishthe
commandfromtheliteraltextwithinthestring.
IndicatesthatyoumustpresstheEnterorReturnkeyonthekeyboard.Do
nottypeEnter.
Thegreaterthansymbol,orrightanglebracket,isaconcisemethodto
indicateasequenceofmenuselections.
Forexample,thestatement“Fromthemainmenu,selectSystem>Setup
>OptionstoopentheOptionActivationwindow”replacesthefollowing:
1. Fromthemainmenu,selectSystemtoopentheSystemmenu.
2. FromtheSystemmenu,selectSetuptoopentheSetupmenu.
3. FromtheSetupmenu,selectOptionstoopentheOptionActivation
window.
Illustrations
Allillustrationsinthemanualareprovidedasexamplesonly.Dependingonsystem
conguration,screensinthemanualmaydifferfromthescreensonyoursystem.
Allpatientnamesanddataarectitious.Anysimilaritytoactualpersonsis
coincidental.
Notes
Notesprovideapplicationtipsoradditionalinformationthat,whileuseful,arenot
essentialtothecorrectoperationofthesystem.Theyarecalledoutfromthebody
textthroughaagwordandindentation,asfollows:
NOTE:
ThetiporadditionalinformationisindentedbelowtheNOTEagword.
2046275-019H MAC™3500 27
Introduction
RelatedDocumentation
Thefollowingdocumentsarereferencedinthismanualandprovideadditional
informationthatmaybehelpfulintheinstallation,conguration,maintenance,and
useofthisproduct.
PartNumber Title
2036070-006
2046275-018
2020299-321
2020299-025
2025521-001
2044854–012
2056914–001
2056914–002
Marquette™12SL™ECGAnalysisProgramPhysician'sGuide
MAC™3500RestingECGAnalysisSystemOperatorManual
MobileLink™WirelessCommunicationsInstallationManual
LANOptionforMAC™RestingECGSystemsInstallationand
TroubleshootingGuide
KISS™MultileadOperator’sManual
ModularMAC™ECGTrolleyServiceManual
ModularMAC™ECGTrolleyAssemblyInstructions(US)
ModularMAC™ECGTrolleyAssemblyInstructions(Non-US)
Training
Thismanualisintendedasasupplementto,notasubstitutefor,thoroughproduct
training.Ifyouhavenotreceivedtrainingontheuseofthesystem,youshouldrequest
trainingassistancefromGEHealthcare.
Toseeavailabletraining,gototheGEHealthcaretrainingWeb
site(www.gehealthcare.com/training
Education-Technical>DiagnosticCardiology .
Formoreself-pacedcourseofferings,tools,andreferenceguidesyou
maynduseful,pleasevisittheGEHealthcareEducationStoreat
www.gehealthcare.com/educationstore.
).SelectEducation>Product
28 MAC™3500 2046275-019H
SystemOverview
TheMAC™3500restingECGanalysissystemisa12-lead,12-channelsystemwitha
6.5inch(165mm)diagonaldisplay,activepatientcable,andbatteryoperation.There
arealsooptionsforcommunicationcapabilities
HardwareDescription
ThissectionidentiesthekeycomponentsoftheMACsystemhardware.Familiarize
yourselfwiththesecomponents,theirlocation,andtheirusebeforeattempting
tousetheequipment.
FrontView
2
Name
1
2
2046275-019H MAC™3500 29
DisplayScreen Viewthewaveformandtextdata.
Keyboard Controlsthesystemandentersdata.
Description
SystemOverview
SideView
Name
1
2 KISSpumpconnector
3 LANport
4
ECGsignalinputconnectorConnectstotheacquisitionmodule.
Modemport Connectstoatelephoneline.
Description
OptionalfeaturethatconnectstotheKISSpump.
Connectstoalocalareanetwork(LAN)viaacable.
LEDsprovideinformationabouttheconnection
status.
•ThegreenLEDindicatesagoodEthernetlink.
•TheamberLEDashestoindicatenetworktrafc.
BackView
WARNING:
CURRENTLEAKAGE—Keepcurrentleakagewithinacceptablelimitswhen
connectingauxiliaryequipmenttothisdevice.
Totalsystemcurrentleakagemustnotexceed100microamperes.
30 MAC™3500 2046275-019H
SystemOverview
Name
1
2 1 ConnectstoaGEKISSpump.
A
Description
Connectstoanoptionalcardreader,barcodereader,
orPS/2keyboardforenteringpatientinformation.
Whenusingtheexerciseoption,connectstoaT2000
treadmillorexternalbloodpressuredevice.
NOTE:
Ergolinebicycleergometersmustbeconnected
toboththisportandtheANA/TTLport.
3
4
2
ANA/TTL
Connectstoalocaltransmissioncable,serialline,
modem,orclientbridge(wirelessoption).
ConnectstoadevicerequiringanalogdataoraTTL
trigger.
Whenusingtheexerciseoption,connectstoan
analogtreadmill,ergometercable,orTTLtrigger.
NOTE:
Ergolinebicycleergometersmustbeconnected
toboththisportandport1.
5 EXT.VID.
6
IR
Connectstoanexternalvideodisplay.
ExchangesECGdatawithaMACsystemorMUSECV
systemviainfraredtransmission.
NOTE:
Dependingontheageofyoursystem,infrared
transmissionmaynotbesupported.
7
8
9
Cardslot Housesasystemcardforexternaldatastorageor
toupdatesoftware.
Groundlug Connectstonon-groundedperipheraldevicesto
ensureequipotential.
MainACPower
ConnectsthesystemtoanACpowersupplyvia
powercable.
2046275-019H MAC™3500 31
SystemOverview
InternalView
Name
1
2
3 Papertray
4
5
6
Latch Openstheunitforaccesstothebatteryandpaper
Battery
Papersizeselector AdjuststhepapertrayforSTD(USLetter)orA4paper
Optionactivationcode
label
SerialnumberIDtag Indicatestheserialnumberofthedevice.
Description
tray.Alsocontainstwoindicatorlights:agreenlight
indicateswhentheunitisattachedtoACpowerand
anamberlightindicatesthebatteryischarging.
SuppliespowerwhenunitisnotconnectedtoAC
power.Rechargethebatterywhenthebatteryicon
asheson-screen.
ContainsthepaperusedtoprintECGs.
sizes.
Listofalloptionactivationcodesforthisdevice;
foundunderneaththepaperintraynexttotheblack
frontroller.
32 MAC™3500 2046275-019H
3
TrolleyAssembly
Forinstructionstoassemblythetrolley,seeModularMACTrolley,2056914–001.
2046275-019H MAC™3500
33
TrolleyAssembly
34
MAC™3500 2046275-019H
4
Troubleshooting
Thischapterprovidesgeneralandspecicinformationtohelpyouisolateservice
problems.Itconsistsofthefollowingsections:
•“Diagrams”
•“GeneralFaultIsolation”
•“DiagnosticTests”
•“EquipmentProblems”
•“SystemErrors”
•“FrequentlyAskedQuestions”
•“InputandOutputConnectors”
•“CPUPCBInput/OutputSignals”
Diagrams
Thefollowingdiagramscanbeusedtohelpisolateissuestoaspeciccomponent.
Onceyouidentifythecomponentresponsibleforaserviceproblem,refertoChapter5,
“Maintenance”forinstructionsonrepairingorreplacingit.
2046275-019H MAC™3500
35
Troubleshooting
PCB_Diagrams
PCBBlockDiagram
ThefollowingillustrationsdiagramthestructureofthePCB,theconnectionstoand
fromthePCB,andtheconnectionstothesupporteddisplayassemblies.
36 MAC™3500 2046275-019H
PCBConnectionsDiagram
Troubleshooting
DisplayConnectionDetailsDiagram
2046275-019H MAC™3500
37
Troubleshooting
LVDS/LEDDisplayAssemblyDiagram
ThefollowingillustrationdiagramstheconnectionsfortheLVDS/LEDdisplayassembly
(2026799–002),andthetablethatfollowsitidentiesthoseconnections.
LVDS/LEDDisplayAssemblyConnections
Item GEPartNumber Description
A1 2024701-001
A2 2062075-001
A4
A5
A6 2059277-001 ASSYMAC3500BACKLITCABLE-AUO
A7
2024701-001 MAC3500PWRCABLEMAINBOARDTOLVDS
2061540-001 PWAMAC5500LVDSDRVBRDROHS
2059322-001 MAC3500LCDCABLE
ASSYDISPLAYCABLEMAC3500(CMOS)
LVDS/LEDLCDPanel
GeneralFaultIsolation
Usethefollowinggeneralmethodsforisolatingsystemfaultsbeforestartingany
detailedtroubleshootingprocedures.
38 MAC™3500 2046275-019H
Power-UpSelf-Test
Powerupthedevice.Duringpower-up,thesystemconductsaseriesofinternaltests,
asshowninthefollowingdiagram.
Troubleshooting
Ifthestartscreenopensnormally,allcircuitspassedtheirtests.
Ifthestartscreendoesnotopennormally,oriferrormessagesweredisplayedduring
startup,allcircuitsdidnotpasstheirtests.Inthisevent,askyourselfthefollowing
questions:
•Isthedeviceturnedon?
Refertotheoperator'smanualforinstructionsonpoweringupthedevice.
•Isthebatteryinstalled?
RefertoChapter5,“Maintenance”,forinstructionsoncheckingandreplacingthe
battery.
•IsthedevicereceivingACpower?
2046275-019H MAC™3500 39
Troubleshooting
Verifythefollowing:
•ThepowercordisconnectedtoboththeACMainsonthebackofthedevice
andanACoutlet.
•ThegreenACpowerlightislit,indicatingthedeviceisreceivingpowerfrom
theACoutlet.
Referto“HardwareDescription”onpage29forthelocationoftheACMainsandAC
powerlight.
•Isthewriterdoorclosed?
RefertoChapter5,“Maintenance”,forinstructionsonopeningandclosingthe
writerdoor.
•Havetherebeenanychangesintheuse,location,orenvironmentoftheequipment
thatcouldcausethefailure?
Electromagneticequipment—suchascellphones,radios,televisions,andso
on—caninterferewiththedeviceandcausesystemfailures.Verifytheenvironment
meetsminimumrequirementsdescribedinAppendixC,“Electromagnetic
Compatibility”.
•Hastheequipmenthardwareorsoftwarebeenmodiedsincelastuse?
Checkwiththehospital'sstafftodeterminewhetherthehardwareorsoftware
hasbeenmodiedinanyway.
•Isoperatorerrorthecauseoftheproblem?
Trytorepeatthescenarioexactlyandcomparethattotheproperoperationofthe
equipmentdescribedintheoperator'smanual.
VisualInspection
Athoroughvisualinspectionoftheequipmentcansavetime.Small
things—disconnectedcables,missinghardware,loosecomponents—canfrequently
causesymptomsandequipmentfailuresthatmayappeartobeunrelatedanddifcult
totrack.
Area
I/Oconnectorsand
cables
Interfacecables
Fuses
Lookforthefollowingproblems
•Frayingorotherdamage
•Bentprongsorpins
•Crackedhousing
•Looseplugscrews
•Excessivetensionorwear
•Looseconnections
•Out-of-placestrainreliefs
•Incorrecttypeorrating
•Overloadsorfailures
40 MAC™3500 2046275-019H
Troubleshooting
Area
Circuitboards
Groundwires/wiring
Mountinghardware Looseormissingscrewsorotherhardware,especiallyfasteners
Powersource
Lookforthefollowingproblems
•Moisture,dust,ordebris(aboveandbelow)
•Missingcomponents
•Looselyseatedcomponents
•Burndamageoroverheatedsmell
•ImproperlyseatedPCB
•Solderproblems:cracks,splashesonboard,incomplete
feedthrough,priormodications,repairs
•Loosewiresorgroundstrapconnections
•Faultywiring
•Pinchedwires
•Incorrectlyplacedwires
usedasconnectionstogroundplanesonPCBs
•Faultywiring,especiallyattheACoutlet
•Sharedpowercircuit
NOTE:
Powersourceproblemscancausestaticdischarge,resetting
problems,andnoise.
DiagnosticTests
Thesystemprovidesthefollowingdiagnosticteststohelpyouverifythatthedeviceis
operatingproperly:
•DisplayTests
•SpeakerTest
•KeyboardTest
•WriterTests
•BatteryTests
•CommunicationTests
•Acq.ModuleTests
•AnalogI/OTests
•FloppyDriveTests
•InternalMemoryTests
•SDCardTests
YourunthetestsfromtheSystemSetupmenu.Toaccessthatmenu,youneedto
entertheservicepassword.Ifyoudonotknowtheservicepassword,youcancreatea
temporarymasterpasswordtogainaccess.
2046275-019H MAC™3500 41
Troubleshooting
LoadingSystemDiagnosticTests
Usethefollowingproceduretoaccessthesystemdiagnostictests.
1. FromtherestingECGscreen,selectMainMenu>More>SystemSetup.
Youarepromptedfortheservicepassword.
2. TypethepasswordandpressEnter.
TheSystemSetupmenuopens.
NOTE:
Thedefaultpasswordis“system”.Ifthishasbeenchangedandyoudonot
knowthenewpassword,youcangenerateatemporarymasterpassword
thatallowsaccesstotheSystemSetupmenu.Referto“SettingtheMaster
Password”onpage42fordetails.
3. OntheSystemSetupmenu,pressShift+F5.
Youarepromptedtoentertheservicepassword.
4. TypeprodandpressEnter.
TheSystemDiagnosticsmenuopens.
SettingtheMasterPassword
IfyoudonotknowthesystempasswordtoaccesstheSystemSetupmenu,you
canusethefollowingproceduretogenerateatemporarymasterpassword.This
procedurecanonlybeusedonce.
1. Whenpromptedtoentertheservicepassword,typemeimacandpressEnter.
Thesystemdisplaysarandom6–digitnumber(876743,forexample).
2. Writedownthenumberandcreateanew6–digitnumberbyaddingalternating
digitsinthefollowingmanner:
•rstandthirddigits
•secondandfourthdigits
•thirdandfthdigits
•fourthandsixthdigits
•fthandrstdigits
•sixthandseconddigits
Disregardthenumeralsinthe10scolumnandjointheremainingdigits.The
followingtableexplainshowtousethisprocessusingthepreviousexampleof
876743.
DigitstoAdd ResultingNumber Usethisdigit
8+6 14
7+7
6+4 10 0
7+3
42 MAC™3500 2046275-019H
14
10 0
4
4
DigitstoAdd ResultingNumber Usethisdigit
4+8 12 2
3+7
Inthisexample,theresulting6–digitnumberyouwoulduseis440020.
3. Typethenew6–digitnumberandpressEnter.
TheSystemSetupmenuopens.
Becausethisprocessworksonlyonce,youshouldusethefollowingprocedure
tochangethesystempasswordbeforeproceedingtoanydiagnostictest:
a. SelectBasicSystem>MiscellaneousSetup.
b. TypeanewpasswordintheSystempasswordeldandpressEnter.
Notethenewpasswordforfuturereference.
c. SelectSaveSetup>Tosystem.
d. ContactGEHealthcareTechnicalSupportandprovidethemwiththe
customerinformation,deviceserialnumber ,andpassword.
10 0
Troubleshooting
DisplayTests
Thesystemprovidestwodisplaytests:
•PixelVerication
•TestPatterns
PixelVerication
UsethePixelVericationtesttodeterminewhetheranyscreenpixelsarenotworking.
LossofpixelsmayrequirereplacementoftheLCDdisplay.
1. FromtheSystemDiagnosticsmenu,selectDisplayTests>PixelVerication
2. Usingthearrowpad,movethebaracrossthedisplayandlookforanymissing
3. Toturnonallthepixelssimultaneously,pressF1.
4. Toexitthetest,pressEnter.
GrayScaleTestPatterns
UsetheTestPatternstoconrmthedisplay'scontrastiswithinnormalrange.Thistest
istypicallyusedonlybymanufacturingtoverifythescreen'sintensity.
Test .
Alightedbarisdisplayedonthescreen.
pixels.
1. FromtheSystemDiagnosticsmenu,selectDisplayTests>GrayScaleTest
Patterms .
Onebrightsquareandonedimsquarearedisplayed.
2. Verifythecontrastbetweenthetwosquaresiswithinnormalrange.
2046275-019H MAC™3500
43
Troubleshooting
SpeakerTest
3. Pressanykeytodisplaythenexttestpattern.
Oneoftwotestpatternsisdisplayed.
•Ifthesystemcoloroptionisenabled,a32–colortestpaletteisdisplayed.
•Ifthesystemcoloroptionisnotenabled,variousgreyscaletestpatterns
aredisplayed.
4. Verifytherearenoproblemswiththetestpatterndisplayed.
5. Pressanykeytoexitthetest.
UsetheSpeakerTesttoverifythatthespeakerandsoundchipontheCPUare
workingcorrectly.
1. FromtheSystemDiagnosticsmenu,selectSpeakerTest.
Twooptionsaredisplayed:LoudandSoft.
2. SelectthedesiredoptionandpressEntertoproduceatone.
KeyboardTest
NOTE:
Thedifferencebetweenthetwotonesisminimal.
3. Verifytheselectedtoneisaudible.
Ifthetoneisnotaudible,itcouldindicateaproblemwiththespeakerorthe
soundchipontheCPU.
4. SelectReturnandpressEntertoreturntotheSystemDiagnosticsmenu.
UsetheKeyboardTesttoverifythatallthekeysarefunctioningproperly.
1. FromtheSystemDiagnosticsmenu,selectKeyboardTest.
Agraphicimageofthekeyboardisdisplayedonthescreen.
44
MAC™3500 2046275-019H
NOTE:
Thestresskeys(1)areavailableonlyontheMAC5500STkeyboard.These
keyswillnotbeavailablefortestingonanyotherkeyboardorsystem.
Troubleshooting
WriterTests
PressingtheLeadskey(2)displaysthewordCopyifthekeyisfunctioning
properly.
2. Presseachkeyonthekeyboardandverifythefollowing:
•Thecorrespondingkeyonthescreenishighlighted.
•Thecharacteranddecimalvalueofthekeyisdisplayedatthetopofthe
screen.
NOTE:
Itisnormalforadimbackgroundimagetoremainonthescreenwhen
youpressthenextkey.
3. TotesttheShiftkeys,presseachincombinationwithaletterandverifythata
capitalletterisdisplayedonthescreen.
4. Totestthearrowpad,dothefollowing:
a. PressthemiddlebuttonandverifythewordINisdisplayedonthescreen.
b. Presseacharrowandverifythepositionofthearrowonthedisplay
changesandthatthesystembeepseachtimeyoupressanarrow.
5. Whenyouaredone,pressShift+F6toexitthetest.
Usethewriterteststocheckthewriter'smotorspeedcontrol,paperspeed,paper
tracking,papercueing,andprintheadquality.
Duringthetests,verifythefollowing:
•Therstcharacterprintedisnotdistorted.
Adistortedcharacterindicatesaproblemwiththestart-upspeed.
•Thepaperdoesnotbecomeskewedorcrushed.
2046275-019H MAC™3500
45
Troubleshooting
C-ScanTests
Skewedorcrushedpaperindicatesaproblemwithpapercueing.
•Thetrianglesanddiagonallinesprintedonthepaperarestraightanduniform.
Curvedorwaveringlinescouldindicateaproblemwithpaperspeed,tracking,
orcueing.
•Thelinesprintedonthepaperarecleanandunbroken.
Gaps,smears,blotches,andotherdefectsindicateaproblemwiththeprinthead
quality.
•Thepaperperforationsalignwiththetearbaronthewriterdooraftercueing.
Misalignedperforationscouldindicateaproblemwithpapertrackingorcueing.
•Thepapertravelssmoothly.
Jerkymovementorpaperjamscouldindicateaproblemwithpapertracking.
Inadditiontothesegeneralobservationsthatshouldbemadewithallthewriter
tests,eachtesthasspecicobservationsthatshouldbeconducted,asdescribedin
thefollowingsections.
ThethreeavailableC-ScantestscombinetheTestPatternIandRollertests.They
areusedbythewritervendor.
TestPatternI
ThethreeTestPatternItestscheckthemotorspeedcontrolandpaperspeedat
threedifferentrates:
•50mm/s
•25mm/s
•5mm/s
Eachtestprintsthefollowingtestpatternattheselectedrate:
46 MAC™3500 2046275-019H
Troubleshooting
RollerTest
Afterprintingthethreetestpatterns,verifythefollowing:
•Eachtestpatternis250mm±5mmlongfromstarttonish.
Usethegridslocatedonthetopandbottomofeachpageforreference.Ifthe
printoutisoutofrange,thepaperspeedistoofastortooslow.Replacethethermal
assembly.Referto“ReplacingtheWriterRoller/CarriageAssembly”onpage100.
•Thelongdiagonallinesacrossthetestpatternarestraight.
Ifthelinesarewavyorcurved,thepaperspeedisnotconstantortherollerisout
ofround.Replacethethermalwriterassembly.Referto“ReplacingtheWriter
Roller/CarriageAssembly”onpage100.
•Thetestpatternprintingisconsistent.
Awhiteorblacklineacrossthepatternindicatesadefectiveormissingprinthead.
Replacethethermalprinthead.Referto“ReplacingthePrinthead”onpage98.
TheRollerTestcheckspapercueing,rollercondition,andprintheadquality.It
generatesanalternatingpatternoflightanddarkwavybands,asseeninthe
followingillustration.
2046275-019H MAC™3500
47
Troubleshooting
TestPatternII
TestPatternIIContinuous
Aftertheprintoutcompletes,checkthefollowing:
•Thepatternbeginsapproximately13–14mmfromtheendofthepage.
Alargerorsmallergapbetweentheendofthepageandthepatterncouldindicate
aproblemwithpapercueing.
•Thedarkwavybandsareunbroken.
Isolatedlightspotsindicateaatspotontherollerandmayindicatethattheprint
carriageassemblyneedstobereplaced.
Asolidwhitelineacrossthelengthofthepageindicatesamissingprintheaddot.
•Thelinesareevenlydistributed.
Linesthataretooclosetogetheratthestartofthetestindicateanincorrectstartup
speed.
NOTE:
UnevendarknesscanappearifACpowerisonduringthetest.
TestPatternIIcombinestheTestPatternI(page46)andRollerTest(page47):
•Therstthreepagesconsistofaseriesoftriangularwaveformsandvarious
hashmarks.
•Thefourthpageisapartialrollertest.
TestPatternIIContinuousperformsTestPatternIIuntilStopispressed.
48 MAC™3500 2046275-019H
ContinuouslyRunOutPaper
TheContinuouslyRunOutPapertestejectspaperuntilthepapertrayisempty.
Manufacturingusesthistesttodeterminehowwelltheunitself-correctstracking
problems.
BatteryTests
Usethebatteryteststomonitorthebattery'sstatus,dischargerate,andchargerate.
Testresultsarestoredinmemoryandcanbeprintedout.Eachtestisdescribedin
thefollowingsections.
BatteryStatus
TheBatteryStatusconstantlyupdatesanddisplaysthefollowinginformation:
•Percentofchargeremaining
•Batteryvoltage
Withareadingof80%ormoreforpercentofchargeremaining,thebatteryvoltage
shouldbebetween15and24volts.Ifbatteryvoltageisbelow15volts,thebattery
mayneedtobereplaced.Referto“ReplacingtheBattery”onpage78.
•Batterycurrent
Ifbatterycurrentislessthan-0.7ampswhenACpowerisnotapplied,themain
CPUmayneedtobereplaced.Forexample:considerreplacingthemainCPUifthe
batterycurrentis-0.8ampswhenACpowerisnotapplied.Referto“Replacingthe
CPUBoard”onpage91.
•Batterytemperature
Atemperaturereadingover45°C(113°F)indicatesafailure.Ifthetemperature
ismorethan10°C(50°F)overtheambienttemperature,considerreplacingthe
battery.Referto“ReplacingtheBattery”onpage78.
•Ambienttemperatureinsidetheunit
Indicatesthetemperatureinsidetheunit.Thetemperaturedisplayedisaccurate
towithin±5°C(41°F)withintherangeof0°Cto50°C(32°Fto122°F).Ambient
temperaturesoutsidethatrangecannotbedisplayed.
•Minimumandmaximumbatterytemperatures
•Minimumandmaximumambienttemperature
•Currentbatterychargingstatus
Troubleshooting
BatteryDischargeTest
TheBatteryDischargeTestcompletelydischargesthebattery,ifnecessary,then
monitorsachargecycle.Thistestcantakeseveralhours.
NOTE:
Priortorunningthistest,disableAutomaticShutdownintheSystemSetup.Refer
totheMAC™5500/MAC™5500HDRestingECGAnalysisSystemOperatorsManual
fordetails.
Tocancelthetestatanytime,pressesc.
1. PlugtheunitintoAC(mains)power.
2. SelectBatteryDischargeTest.
Thebatterydischargetestwindowopensandtheunitbeginstochargethe
battery.Oncethebatteryisfullycharged,thefollowingmessageisdisplayed:
2046275-019H MAC™3500 49
Troubleshooting
TurntheACpowertotheunitOFF
3. UnplugtheunitfromAC(mains)powerandselectOK.
4. SelectBatteryDischargeTest.
Thebatterybeginstodischarge.Whenthebatteryhasfullydischarged,the
unitwillshutoff.
5. ReconnecttheunittoACpowerandturntheuniton.
6. Dooneofthefollowing:
•Toviewtheresultsonline,selectBatteryDischargeTestagain.
Theresultsfromtheprevioustestremaininmemoryuntilthetestisrunagain.
Monitoredinformationwrittentotheinternalmemoryincludes:
•Dischargecapacity(inmAH)
NOTE:
Thebattery'sminimumdischargecapacityis2000mAH.Consider
replacingthebatteryifthisnumberislessthan2000mAH.Referto
“ReplacingtheBattery”onpage78.
BatteryChargeTest
Thistestcompletelydischargesthebattery,ifnecessary,thenmonitorsachargecycle.
NOTE:
1. ToperformtheBatteryChargetest,unplugtheunitfromAC(mains)power.
2. SelectBatteryChargeTest.
3. Oncetheunithasfullydischargedthebattery,plugtheunitbackintoAC(mains)
4. Whenthebatterychargetestiscomplete,dooneofthefollowing:
•Batterytemperature
•Batterychargestatus
•Percentofchargeremaining
•Toprinttheresults,proceedto“PrintCharge/DischargeTestResults”on
page51.
Thistestcantakeupto6hourstorun.TheBatteryDischargeTest(page49)isa
betterindicatoroftheconditionofthebattery.
TheBatteryChargetestwindowopensandtheunitbeginstodischargethe
battery.
power.
Thebatterybeginstocharge.
•Toviewthetestresultsonline,selectBatteryChargeTest.
Thetestresultsremaininmemoryuntilthetestisrunagain.
50 MAC™3500 2046275-019H
Monitoredinformationiswrittentointernalmemoryandincludes:
•Chargerate(inmAH)
•Batterytemperature
•Batterychargestatus
•Toprintthetestresults,proceedto“PrintCharge/DischargeTestResults”
onpage51.
PrintCharge/DischargeTestResults
ThePrintCharge/DischargeTestResultsprintstheresultsoftheBatteryChargeTest
(page50)andBatteryDischargeTest(page49).
CommunicationTests
TheCommunicationTestsverifytheCOMport,externalmodem,internalmodem,and
Ethernetconnectionsarefunctioningproperly.
COMPortLoopbackTest
Troubleshooting
TheCommunicationsPortLoopbackTestsendsvariousASCIIcharactersoutthe
COMport’stransmitlinesandexpectsthesamecharactertoreturninitsreceivelines.
PerformthefollowingstepsforeachlistedCOMport,
1. SelecttheCOMportandpressEnter.
2. Followtheinstructionsonscreenandinstallloopbackjumpersintheselected
serialport.
Referto“InputandOutputConnectors”onpage61forthepinlocationsofeach
port.
Whenthetestiscomplete,PassedorFailedwillbereturnedforvariousbaud
rates,dependingontheresults.Ifanytestfails,itmayindicatetheCOMMport
isdefective.TorepairadefectiveCOMMport,replacetheCPUboard.Referto
“ReplacingtheCPUBoard”onpage91.
3. Whenthetestiscomplete,removethejumpers.
2046275-019H MAC™3500 51
Troubleshooting
ExternalModemTest
TheExternalModemTestveriesthattheCOM2portcansuccessfullycommunicate
withanoptionalexternalmodem.
NOTE:
1. ConnectamodemtoCOM2,ifnecessary.
2. SelectExternalModemTest.
AlthoughCOM2isalsousedtoconnectthewirelessclientbridge,thistestis
designedtocheckamodemonly.Itcannotbeusedtotestthewirelessclient
bridge.
Thetestcheckstheconnectiontothemodemanddoesoneofthefollowing:
•Ifthesystemcancommunicatewiththemodem,thetestreturnsanddisplays
themodem'sIDnumber,rmwarerevision,andcurrentparametersettings.
•Ifthesystemcannotcommunicatewiththemodem,thesystemdisplays
N/A forthemodem'sIDnumber,rmwarerevision,andcurrentparameter
settings.
3. Pressanykeytoexitthetest.
4. DisconnectthemodemfromCOM2,ifnecessary.
InternalModemTest
TheInternalModemTestveriesthatthesystemcansuccessfullycommunicatewith
theinternalmodem.
1. SelectInternalModemTest.
2. Pressanykeytoexitthetest.
TheInternalModemInterrogationwindowopensanddisplaysoneofthe
following:
•Ifthesystemcancommunicatewiththemodem,thetestreturnsanddisplays
themodem'sIDnumber,rmwarerevision,andcurrentparametersettings.
•Ifthesystemcannotcommunicatewiththemodem,thesystemdisplays
N/A forthemodem'sIDnumber,rmwarerevision,andcurrentparameter
settings.
NOTE:
Ifthetestfails,considerreplacingthecommunicationboard.Referto
“ReplacingtheCOMMBoard”onpage90.
52 MAC™3500 2046275-019H
EthernetModuleTest
TheEthernetModuleTestveriesthesystemcancommunicateviatheEthernet
connection.
1. SelectEthernetModuleTest.
Troubleshooting
TheEthernetModuleInterrogationwindowopensanddisplaysoneofthe
following:
•IfthesystemcancommunicateviatheEthernet,thetestreturnsanddisplays
thedeviceIPaddress,subnetmask,andMACaddressinformation.
NOTE:
IftheLANconnectiononthecommunicationboardreturnsinformation
butnetworkcommunicationproblemsstillexist,usetheLEDstatus
indicatorsontheLANconnectiontoseeiftheconnectiontothenetwork
isactive.YoucanalsouseapingcommandfromtheMUSEservertosee
iftheMUSEsystemcanndtheunitonthenetwork.
•Ifthesystemcannotcommunicatewiththemodem,thesystemdisplaysN/A
forthedeviceIPaddress,subnetmask,andMACaddressinformation.
NOTE:
Ifthetestfails,considerreplacingthecommunicationboard.Referto
“ReplacingtheCOMMBoard”onpage90.
2. Pressanykeytoexitthetest.
AcquisitionModuleTest
TheAcquisitionModuleTestdoesthefollowing:
•Testswhethertheacquisitionmoduleispowered
•Testswhethertheacquisitionmoduleiscommunicating
•Indicateswhenoneofthethreeacquisitionmodulebuttonsispressed
•Displaystheacquisitionmoduleleadwirenoise
•Displaysthesoftwareversionoftheacquisitionmodule
•CAM14V2displaysAcquisitionSoftwareV:1x
•CAMHDdisplaysAcquisitionSoftwareV:2x
2046275-019H MAC™3500
53
Troubleshooting
Torunthetest,connectalltheleadstotheRLleadonthepatientcable,keepthe
leadsseparatedandawayfromanyexternalpowersupply,andselectAcquisition
ModuleTest .
NOTE:
Aneffectivewaytosituatetheleadscorrectlyistoconnectthemtoapatient
simulatorthatisturnedoff.
Whenthetestiscomplete,thefollowingscreenopenswiththetestresults:
NOTE:
AnalogI/OTests
TheAnalogI/OTestscheckthesystem'sANA/TTLconnection.Ifanyofthetestsfail,
itmayindicatetheCPUboardneedstobereplaced.Referto“ReplacingtheCPU
Board”onpage91.
NOTE:
AnalogOutputTest
TheAnalogOutputTestmonitorsthefollowingoutputvalues:
•+12V
•DCOutput1
•DCOutput2
•ECGOutput
•TTLTriggerOutput
1)AcquisitionBoardNoiseFloor;2)AcquisitionBoardCommunication
Test;3)AcquisitionBoardSoftwareVersion
TheButtonPressedtestdoesnotapplytotheMAC3500.
AnalogI/OTestdonotworkwithouttheST12/ST15stressoptions.
Toconductthetest,selectAnalogOutputTest,selecttheoutputvalueyouwantto
monitor,andfollowtheon-screeninstructions.
Forexample,totestDCOut1,youwouldselectAnalogOutputTest>DCOut1.
Followingtheinstructionsonthescreen,youwouldconnectanoscilloscopetopin2
andthegroundtopin4or5andchecktheoscilloscopereading.
54
MAC™3500 2046275-019H
Repeatthisprocessfortheotherselections.Ifanyreadingsdonotmatch,theCPU
mayneedtobereplaced.
AnalogInputTest
TheAnalogInputTestmonitorsthevoltageoftheDCinputoftheANA/TTLconnector.
Toconductthistest,selectAnalogInputTestandfollowtheon-screeninstructionsto
connectaDCpowersupplytotheDCinputpinsoftheANA/TTLconnector.Thetest
willcheckthevoltageoftheDCinputanddisplaytheresultsonthescreen.
DCOutLoopbackTest
TheDCOutLoopbackTestmonitorstheconnectionoftheDCOutputstotheDCInputs.
Toconductthetest,selectDCOutLoopbackTestandfollowtheon-screeninstructions
toconnecttheDCoutputstotheanaloginputpinsontheANA/TTLconnector.The
testthensendsallpossiblevaluesoutoftheDCOutputsandconrmsthatthesame
valuesarereceivedbytheAnalogInputs.Referto“InputandOutputConnectors”on
page61forpinlocations.
Whenthetestiscomplete,PassedorFailedwillbedisplayedonthescreen,depending
ontheresults.
Troubleshooting
ECGOut/QRSTriggerLoopbackTest
TheECGOut/QRSTrigggerLoopbackTestmonitorstheconnectionoftheECGOutputs
andTTLTriggerOutputstotheDCInputs.
Toconductthetest,selectECGOut/QRSTriggerLoopbackTestandfollowthe
on-screeninstructionstoconnecttheECGoutputsandQRStriggeroutputstothe
analoginputpinsontheANA/TTLconnector .Thetestthensendsallpossiblevalues
outoftheECGoutputsandasquarewaveoutoftheQRStriggeroutputandconrms
thatthesamevaluesarereceivedbytheAnalogInputs.Referto“InputandOutput
Connectors”onpage61forpinlocations.
Whenthetestiscomplete,PassedorFailedwillbedisplayedonthescreen,depending
ontheresults.
FloppyDriveTests
NOTE:
TheFloppyDriveTestisnotapplicableforMAC5500orMAC3500systems.
2046275-019H MAC™3500
55
Troubleshooting
InternalMemoryTests
TheInternalMemoryTestscheckbadblocksandtheamountoffreememoryinthe
device'sinternalstorage.
1. SelectInternalMemoryTestsfromtheSystemDiagnosticsMainMenu.
Thenumberofbadblocksandtheamountoffreememoryisdisplayed.
2. Pressanykeytocontinue.
Apromptisdisplayedtoaskwhetheryouwanttoformattheinternalmemory.
3. Dooneofthefollowing:
•Toformatinternalmemory,pressF.
CAUTION:
POTENTIALDATALOSS—Reformattingwillerasealldatainmemory,
includingpatientdataandcustomstressprotocols.Itwillnotaffectthe
systemsoftwareorsettings.
Donotformatinternalmemoryifyouhavenottransmittedallthepatient
data.
SDCardTests
•Toexitthetestwithoutformattinginternalmemory,pressanyotherkey.
TheSDCardTestsperformaseriesofread/writetestsonanSDcardtoverifythat
thecardisfunctioningproperly.
CAUTION:
POTENTIALDATALOSS—ThistestformatstheSDcard,whichwilleraseanydata
onthecard.
DonotuseanSDcardifitcontainsdatathathasnotyetbeentransmitted.
1. InsertanSDcardthatisnotwrite-protected.
2. SelectSDCardTests.
Thetestsrunandtheresultsdisplayonthescreen.
NOTE:
Ifthecardisnotformatted,anerrormessagewillbedisplayedatthe
bottomofthescreen.Toformatacard,inserttheSDcardandcopydata
tothecardusingtheCopyAllcommandfromFileManager.Thesystem
willpromptyoutoformatthecard.Followon-screenprompts.Referto
theoperator’smanualfordetails.
3. Ifthetestfails,replacetheSDcardandrepeatthetest.
Ifthetestfailsagain,theCPUboardmayneedtobereplaced.Referto
“ReplacingtheCPUBoard”onpage91.
56 MAC™3500 2046275-019H
EquipmentProblems
Thissectionidentiessomecommonproblemsyoumayexperiencewiththe
equipment,listssomepossiblecausesforthoseproblems,andsuggestscorrective
actions.
PoorQualityECGs
PoorqualityECGscanbecausedbyenvironmentalfactors,inadequatepatient
preparation,orhardwarefailuresrelatedtotheacquisitionmodule,leadwires,cables,
orproblemswiththeunit.
IfyouarereceivingECGsofpoorquality,connecttheunittoasimulatortoobtainan
ECGreport.Iftheresultingreportisofpoorquality,theproblemprobablyresides
withintheunitorconnectorsandadditionaltroubleshootingisnecessary.Ifthe
resultingreportisofgoodquality,theproblemisexternaltotheunit,suchas
inadequatepatientpreparation.
ECGDataNoise
Troubleshooting
IftheacquiredECGdatadisplaysunacceptablenoiselevels,dothefollowing:
•Verifyproperelectrodeplacement.
•Verifyproperelectrodeapplication.
Perspirationanddeadskinmustberemovedfromtheelectrodesite.
•Checkfordefectiveorout-of-dateelectrodes.
•Checkfordefective,broken,ordisconnectedleadwires.
•Checkthepatient'sposition.
ThepatientshouldremainmotionlessduringtheacquisitionofarestingECG.
SystemErrors
Thefollowingtablelistssymptomsofsomecommonsystemerrorsyoumay
experience,identiespossiblecausesforthoseerrors,andsuggestssomecorrective
actionsyoucantake.
Ifthecorrectiveactionsdonotresolvetheerrors,contactGEHealthcareTechnical
Supportoranauthorizedthird-partyserviceprovider.
Symptom Cause
appearson-screen
Solution
Nobatteryisinstalled. Installabatteryandconnectthe
unittoanACoutlettochargethe
battery.
blinksintermittently
appearsonscreen
Thesystemdoesnotpowerup
whenoperatingfrombattery
power.
2046275-019H MAC™3500
Thebatterychargeislow. ConnecttheunittoanACoutletto
Thewriterdoorisopen. Closethewriterdoor.
Thebatteryiscompletely
discharged.
chargethebattery.
ConnecttheunittoanACoutletto
chargethebattery.
57
Troubleshooting
Symptom Cause
Thesystemshutsdownwhen
operatingfrombatterypower.
“X”Leaddisconnected message
appears.
Thefollowingmessageisdisplayed:
MODEMERROR.Theremote
deviceisnotresponding.Would
youliketoretry?
Cannotusethesystembecause
DevicePassworddoesnotwork.
NOTE:
ForinformationabouttroubleshootingtheMobileLink,seethe MobileLink
InstallationGuide.
Solution
Thebatteryiscompletely
discharged,ortheAutomatic
Shutdown featureisenabled.
Electrode(s)aredisconnected. Reconnecttheelectrode(s).
Modemmaynotbeconnected.If
usingthewirelessoption,theclient
bridgemaynotbeconnected.
(Wirelessoptiononly)TheMAC
5500unitisnotwithinrangeofan
accesspoint.
DevicePasswordhasbeen
changedorhasnotbeen
adequatelycommunicatedtothe
staff.
ConnectthesystemtoanACwall
outlettochargethebattery,or
poweronthesystem.
Connectthemodemorclient
bridgeandretry.
Relocatetheunitwithinrange
ofanaccesspointandretry
transmission.
OverridetheDevicePassword
promptbypressingthefollowing
keysatthesametime:
FrequentlyAskedQuestions
Thissectionanswersfrequentlyaskedquestions(FAQs)inthefollowingcategories:
•Maintenance
•SystemSetup
•Clinical
•Transmission
Maintenance
ThefollowingFAQsrelatetothemaintenanceofthedevice.
HowdoIsavechangestotheSystemSettings?
TosavechangestotheSystemSettings,dothefollowing:
1. Aftermakingachange,returntotheSystemSettingsmenubypressingthe
esc key.
2. SelectSaveSetup>ToSystem.
3. Afterthesettingshavebeensaved,selectMainMenutoexitSystemSetup.
58 MAC™3500 2046275-019H
Whywon'ttheECGsIperformsavetoanSDcard?
Dothefollowing:
•VerifythattheSDcardisfullyinsertedintothedrive.
•VerifythatyouareusingasupportedSDcard.
•VerifythattheSDcardisnotwrite-protected.
•ReplacetheSDcardandtryagain.
•Verifythesystemissetuptosaverecordsautomatically.Ifthesystemisnotsetup
tosaverecordsautomatically,youmustmanuallysavetheECGbyselectingStore.
HowdoIformatanSDcard?
Mostsecuredigitalcardsdonotrequireformatting.Intheeventthatanunformatted
cardisusedinthesystem,thefollowingmessageisdisplayed:
ThisSDCardcannotbereadandrequiresformatting.Formattingwilldestroyall
dataonthisSDCard.Areyousureyouwanttoformat?
Ifthismessageisdisplayed,select Yestoformatthecard.
Troubleshooting
HowdoIcleanthedevice?
Referto“CleaningandDisinfectingExteriorSurfaces”onpage72forinstructions
oncleaningthedevice.
Whatisthebatterycapacity?
Whencompletelycharged,anewbatterycangenerateapproximately100ECGswith
onepagereportsorrunforsixhourscontinuousoperationwithoutprinting.This
capacitydiminishesasthebatteryages.
NOTE:
GEHealthcarerecommendsthedevicebepluggedintoanACoutletwheneverit
isnotinuse.
SystemSetup
ThefollowingFAQsrelatetothesetupofthedevice.Formoredetailedinformationon
anyofthesequestions,refertotheoperator'smanual.
HowdoIgetthelocationnumbertopopulateautomatically?
Usethefollowingproceduretocongurethesystemtoautomaticallypopulatethe
Location eldwhenenteringpatientdata.
1. SelectSystemSetup>BasicSystem>MiscellaneousSetup.
2. IntheLocationeld,typethelocationnumbertouseasadefaultandpress
Enter .
3. PressesctwicetoreturntoSystemSetup.
4. SelectSaveSetup>ToSystem.
Thesettingsaresaved.
5. SelectMainMenutoexistSystemSetup.
2046275-019H MAC™3500 59
Troubleshooting
HowdoIchangethequestionsdisplayedwhenenteringpatientdata?
UsethefollowingproceduretocustomizethePatientQuestions,whichareasked
whenstartingatest.
1. SelectSystemSetup>BasicSystem>PatientQuestions.
2. Denethepatientquestionsandtheirresponsetypes.
Thesequestionswillbeaskedwhenyouenterpatientdataforanewtest.The
responsetypedeterminesthekindofdatathatcanbeenteredinresponse
tothequestions.
3. PressesctwicetoreturntoSystemSetup.
4. SelectSaveSetup>ToSystem.
Thesettingsaresaved.
5. SelectMainMenutoexistSystemSetup.
Clinical
ThefollowingFAQsrelatetotheclinicaluseofthedevice.Formoredetailed
informationonanyofthesequestions,refertotheoperator'smanual.
HowdoIchangethelookoftheECGreport?
Usethefollowingproceduretochangethereportformat:
1. SelectSystemSetup>ECG.
2. SelectthetypeofECGreporttochange.
•RestingECGReports
•PediatricECGReports
•15LeadReports
3. SelectUnconrmedReportsfromthemenu.
4. FindthereporttypeyouwantprintedfortheselectedECG.
5. Enterthenumberofcopiestoprintintheappropriatecolumn.
•ToincludetheMAC5500or12SLInterpretationincludedontheECG,enter
thenumberofcopiesyouwantinthewithcolumn.
•ToexcludetheMAC5500fromtheECG,enterthenumberofcopiesyouwant
inthewithoutcolumn.
6. ClicktheViewReportTypetoseeexamplesofthereportformats.
7. PressesctwicetoreturntotheSystemSetup.
8. SelectSystemSetup>SaveSetup>ToSystem.
Thechangesaresavedtothelocalmemory.
9. SelectMainMenutoexistSystemSetup.
Canyoutransmitaneditedrecordasunconrmed?
Theanswerdependsonwhatwasedited.Ifyoueditonlydemographicinformation,
therecordisstilltransmittedtotheMUSEsystemasanunconrmedrecord.However,
60 MAC™3500 2046275-019H
ifyouedittheinterpretation,thedatawillnotbesavedunlesstherecordisconrmed
attheMAC5500.TherecordistransmittedtotheMUSEsystemasaconrmed
recordaswell.
DoIhavetoenterallthedataonthePatientDatascreen?
InSystemSetup>BasicSystem>PatientQuestionsyoucanrequirethatthepatient
identicationnumber,ormedicalrecordnumber,beentered.Itisnotarequirementto
enteranyotherdata.However,werecommendthatyouenterthepatientnameand
identicationnumber,attheleast.IfyouaretransmittingtotheMUSEsystem,youwill
wanttoentertheLocationnumberaswell.Ifanemergencysituationdictatesthat
youmustcompletethetestwithoutenteringthepatientdata,makesureyoueditthe
recordtoaddthemissinginformationbeforeyoutransmitittotheMUSEsystem.
Transmission
ThefollowingFAQrelatestotransmittingrecordstotheMUSEsystem.
Formoredetailedinformationaboutthisquestion,refertotheoperator'smanual.
InputandOutputConnectors
Troubleshooting
APins(J1)
Thefollowingsectionsdetailtheinput/outputsignalsforsystemconnectors.The
pin-by-pindescriptionsidentifythesignalnamesandpinoutsforeachconnectoron
theunit.
APins(J1)
Pin
1
2 NC
3
4 +5V
5
6 NC
Names
Data
Ground
Clock
Diagram
2046275-019H MAC™3500 61
Troubleshooting
COM1(COM3/4)Pins(J3)
COM1(COM3/4)Pins(J3)
Pin Name Diagram
1 COM3TxD
2 COM3RxD
3
4
5
6 COM4TxD
7
8 COM4RxD
COM2Pins(J5)
COM2Pins(J5)
COM1TxD
Ground
COM1RxD
+12V
AnalogPins(J6)
Pin
1 RTS
2 CTS
3 TxD
4
5 RxD
6
7
8 DSR
AnalogPins(J6)
Pin
1 +12V
2 DCOutput1
3
4
5
6 DCOutput2
7
8 ECGOutput
9 DCInput2
Names
Ground
DTR
+12V
Names
TTLTriggerOutput
Ground
Ground
DCInput1
Diagram
Diagram
62 MAC™3500 2046275-019H
EXT.VID.Pins(J7)
EXT.VID.Pins(J7)
Troubleshooting
Pin
1
2
3
4
5
6
7
8
9 NC
10
11
12 NC
13
14
15 NC
Names
RedVideo
GreenVideo
BlueVideo
Ground
Ground
Ground
Ground
Ground
Ground
Ground
HorizontalSync
VerticalSync
Diagram
CPUPCBInput/OutputSignals
Thefollowingsectionsdetailtheinput/outputsignalsfortheCPUPCB.Thepin-by-pin
descriptionsidentifytheassociatedsignalnames.
BatteryPack/Monitor(J2)
BatteryPack/Monitor(J2)
Pin
1 18VBatterypower
2 18VBatterypower
3 Batterytemperaturesensor
4 3VTemperaturesensorpower
5
6
Signal
Batteryground
Batteryground
2046275-019H MAC™3500 63
Troubleshooting
LCDBacklight(J4)
LCDBacklight(J4)
Keyboard(J8)
Keyboard(J8)
Pin
1 12VPower
2 12VPower
3
4
5
6
7
8 NC
9
10
Pin
1
2
3
4
5
6 Sense4
7
8 Sense1
9 Sense0
10 Sense3
11 Sense5
12 Sense6
13 Sense7
14
15
16
17
18
19
20
Signal
12VPower
Ground
Ground
Brightnessselect
Backlightenable
Ground
Ground
Signal
Resistorground
Ground
Ground
Ground
Ground
Sense2
Drive0
Drive1
Drive2
Drive3
Drive4
Ground
Powerkey
64 MAC™3500 2046275-019H
Keyboard(J8)(cont'd.)
Troubleshooting
Pin
21
22
23
24
25
26
Signal
Drive5
Drive6
Drive7
Drive8
Drive9
Drive10
LCD(J10)
LCD(J10)
Pin
1
2
3 Hsync
4 Vsync
5
6
7
8 R2
9
10
11
12
13
14 G1
15 G2
16 G3
17 G4
18
19
20
21 B1
22 B2
23
24
25
Signal
Ground
Clock
Ground
R0(LSB)
R1
R3
R4
R5(MSB)
Ground
G0(LSB)
G5(MSB)
Ground
B0(LSB)
B3
B4
B5(MSB)
2046275-019H MAC™3500 65
Troubleshooting
LCD(J10)(cont'd.)
Pin
26
27
28
29
30 NC
31 NC
PowerSupply/Motor(J11)
PowerSupply/Motor(J11)
Pin
1
2
3 MotorA
4
5
6
7
8 28VPower
9
10
11 28VPower
12
13
14
Signal
Ground
Dataenable
3VPower
3VPower
Signal
MotorEncoderB
5VPower
MotorEncoderA
Ground
MotorB
NC
Ground
BatteryChargeLED
Ground
Dooropendetect
Ground
ThermalPrinter(J12)
ThermalPrinter(J12)
Pin
1
2
3
4
5
6
66 MAC™3500 2046275-019H
Signal
Thermalprinterpower
Thermalprinterpower
Thermalprinterpower
Thermalprinterpower
Thermalprinterpower
Thermalprinterpower
ThermalPrinter(J12)(cont'd.)
Troubleshooting
Pin
7
8
9
10
11
12
13
14
15 Cuesense
16 NC
17
18
19
20
21
22
23
24
25
26
Signal
Thermalprinterpower
Ground
Ground
Ground
Ground
Ground
Ground
Ground
5VMainpower
Ground
Datastrobe
Datastrobe
Datastrobe
Datastrobe
Dataload
Dataclock
Printheadtemperature
PixelData
FloppyDiskDrive(J13)
FloppyDiskDrive(J13)
Pin
1
2
3 5VPower
4
5 5VPower
6
7
8 NC
9 NC
10
11 NC
2046275-019H MAC™3500 67
Signal
5VPower
Index
DriveSelect0
Diskchange
NC
MotorSelect0
Troubleshooting
FloppyDiskDrive(J13)(cont'd.)
Pin
12
13 NC
14 Step
15
16
17
18
19
20
21
22
23
24
25
26
Signal
Direction
Ground
Writedata
Ground
Writegate
Ground
Track0
Ground
Writeprotect
Ground
Readdata
Ground
Headselect
AcquisitionModule(J14)
AcquisitionModule(J14)
Pin
1
2
3
4
5
6
7
8 NC
9 NC
19 NC
KISSPump(J19)
KISSPump(J19)
Pin
1
2 NC
Signal
Power
Ground
TX+(RS485)
TX-(RS485)
RX+(RS485)
RX-(RS485)
NC
Signal
KISSPumpPower(12VDC)
68 MAC™3500 2046275-019H
KISSPump(J19)(cont'd.)
Troubleshooting
Pin
3
4
AcquisitionModule(J20)
AcquisitionModule(J20)
Pin
1
2
3
4
5
6 Power12V
7
8 NC
9 NC
10 NC
Signal
GND
GND
Signal
TX-(RS485)
TX+(RS485)
RX-(RS485)
RX+(RS485)
GND
NC
LCDBacklight(J23)
LCDBacklight(J23)
Pin
1 GND
2 GND
3
4
5
6
Signal
Power5VDC
Power5VDC
RelayPort1(Resistance)
RelayPort2(Resistance)
2046275-019H MAC™3500 69
Troubleshooting
70 MAC™3500 2046275-019H
5
Maintenance
Regularmaintenance,irrespectiveofusage,isessentialtoensurethattheequipment
willalwaysbefunctionalwhenrequired.Butevenwitharegularmaintenanceregime,
thedevicemayeventuallyneedservicing.Therefore,thischapterdescribesboth
typicalmaintenanceproceduresandstandardserviceprocedures.
WARNING:
MAINTENANCE—Failureonthepartofallresponsibleindividuals,hospitals,or
institutionsemployingtheuseofthisdevicetoimplementtherecommended
maintenanceschedulemaycauseequipmentfailureandpossiblehealth
hazards.Themanufacturerdoesnotinanymanner,assumetheresponsibility
forperformingtherecommendedmaintenanceschedule,unlessanEquipment
MaintenanceAgreementexists.Thesoleresponsibilityrestswiththeindividuals,
hospitals,orinstitutionsutilizingthedevice.
RequiredToolsandSupplies
Inadditiontoastandardsetofhandtools,youmayneedthefollowingitems
ToolsandSupplies
Item
#10Torxdriver
#6Torxdriver
Phillipsscrewdriver
LeakageCurrenttester
ECGSimulator
Precisiondustremover
Lint-freesoftcloth
PS2stylekeyboard(Japanonly)
LoopbackJumper
2046275-019H MAC™3500 71
Maintenance
SystemCleaningandInspection
Wheninspectingandcleaningyoursystem,takethefollowingprecautions:
•Turnoffthesystem.
•DoNOTimmerseanypartoftheequipmentinliquid.
•DoNOTuseorganicsolvents,ammoniabasedsolutions,orabrasivecleaning
agents.Thesemaydamagetheequipmentsurfaces.
InspectingtheMACSystem
Performavisualinspectionofallequipmentandperipheraldevicesdaily.Ifyounotice
anyitemsthatneedrepair,donotusetheequipmentuntilanauthorizedservice
personhascompletedtherepairs.
•Checkthecaseanddisplayscreenforcracksorotherdamage.
•Inspectallplugs,cords,cables,andconnectorsforfrayingorotherdamage.
•Verifythatallcordsandconnectorsaresecurelyseated.
•Inspectkeysandcontrolsforproperoperation:
•Togglekeysshouldnotstickinoneposition.
•Knobsshouldrotatefullyinbothdirections.
InspectingPowerCords
Performathoroughvisualinspectionofthepowersupplycordpriortoconductingany
electricaltesting.Wheninspectingthepowercord,lookforanyofthefollowing:
•Obviousphysicalwear ,contamination,oraging
•Worn,crackedordamagedoutersheath;exposedorfrayedwiring
•Worn,cracked,ordamagedplasticontheplugorsocketends
•Worn,cracked,ordamagedstrainreliefwherethewireconnectstotheplugand
socket
•Looseplugorsocketconnectors,bentmetalblades,orbentgroundpinonthe
plugend
•Platingwear,damage,discoloration,oxidation,orcorrosionofthemetalblades,
groundpin,andcontacts
•Discoloredsheath,plug,orsocketinsulationthatmayindicateageoroverheating
•Missingorillegiblesafety-relatedmarkingsandlabels
Ifthepowercordshowsanyofthesesigns,removeitfromserviceandreplaceit
withtheappropriateGEHealthcarereplacementpart.Repairsormodicationsto
thepowercordarenotallowed.
CleaningandDisinfectingExteriorSurfaces
Cleananddisinfecttheexteriorsurfacesofallequipmentandperipheraldevices
monthly,ormorefrequentlyifneeded.
72 MAC™3500 2046275-019H
CleaningandDisinfectingtheSurfaces
Propercleaninganddisinfectingprolongsthelifeoftheproduct.Failuretousethe
propercleaningsolutionsortofollowproperprocedurescanresultinthefollowing:
•Damageorcorrosion
•Productdiscoloration
•Metalpartcorrosion
•Unitmalfunction
•Voidedwarranty
Usethefollowingproceduretocleantheequipment'sexteriorsurfaces.Besureto
observeallcautionswhencleaningthedevice.
1. Toclean,wipewithalightlymoistenedcloth.
Useamildsoapandwatersolutiontomoistenthecloth.
2. Todisinfect,wipewithasoft,lint-freeclothmoistenedwithanappropriate
disinfectant.
Usethefollowingsolutions,asrecommendedintheAPICGuidelinesforSelection
andUseofDisinfectants(1996):
Maintenance
•Sodiumhypochlorite(5.2%householdbleach)minimum1:500dilution
(minimum100ppmfreechlorine)andmaximum1:10dilution.
•Anysodiumhypochloritewipeproductthatmeetsthepreviousguidelines
canbeused.
3. Drywithacleanclothorpapertowel.
Cautions
•Followthecleaninginstructionsexactly.
•Wringexcessdisinfectantfromwipebeforeusing.
•Neverimmersethedevice,cables,orleadwiresinanyliquid,asthismaycorrode
metalcontactsandaffectsignalquality.
•Donotallowuidtopoolaroundconnectionpins.Ifthishappens,blotdrywitha
soft,lint-freecloth.
•Neveruseconductivesolutionsorsolutionsthatcontainchlorides,wax,orwax
compoundstocleanthedevice,cables,orleadwires.
•NeverusesolutionsorproductsthatcontainanytypeofAmmoniumChloridesuch
as,butnotlimitedto:
•DimethylBenzylAmmoniumChloride
•QuaternaryAmmoniumChloridesolutions
•Abrasivecleanersorsolventsofanykind
•Acetone
•Ketone
•Betadine
•Alcohol-basedcleaningagents
•Sodiumsalts
2046275-019H MAC™3500
73
Maintenance
•Neverautoclaveorsteamcleanthedevice,cables,orleadwires.
•Donotuseuntilthoroughlydry.
CleaningtheInterior
•Checkfordustbuilduponthesurfacesoftheinteriorcircuitboards,components,
andpowersupply.
•Usecommerciallyavailablecompressedairtoblowawaytheaccumulateddust.
Followthemanufacturer'sdirections.
CleaningtheThermalPrinthead
Cleanthethermalprintheadeverythreemonthsormoreoftenifusedheavily.A
build-upofthermalpapercoatingontheprintheadcancauselightorunevenprinting.
Useasolutioncontainingalcoholonanonwoven,nonabrasiveclothsuchas
Techni-Clothtowipeofftheprinthead(1).Donotusepapertoweling,asitcanscratch
theprinthead.
PaperMaintenance
74
ProperpapermaintenanceensuresoptimumECGprintouts.Papermaintenance
includes:
•Settingthecorrectpapersize
•Loadingthepaper
MAC™3500 2046275-019H
SettingtheCorrectPaperSize
TheMACsystemcanaccommodatestandard(USLetter)andA4fanfoldthermalECG
paper.Toensurethatthepaperfeedscorrectly,youmustadjustthepaperguide
1. OpentheMACwriterdrawer.
2. TosetthetrayforA4paper,slidethepaperguidetowardtherearofthedevice.
Maintenance
3. Tosetthetrayforstandard(USLetter)paper,slidetheguidetowardthefront
ofthedevice.
4. Youarenowreadytoloadyourpaper .
2046275-019H MAC™3500
75
Maintenance
LoadingthePaper
UsethefollowinginstructionstoloadpaperintotheMACsystem.Refertothe
followingillustration.
1. Openthewriterdrawer.
2. Placethepadofpaperwiththeholesontheleft.
3. Advancetherstsheetofpaper.
4. Closethewriterdrawersecurely.
BatteryMaintenance
ProperbatterymaintenanceprolongsthebatterylifeandensuresthattheMAC
systemwilloperatewhenneeded.Propermaintenanceconsistsofthefollowing:
•Chargingthebattery
•Conditioningthebattery
•Replacingthebattery
76 MAC™3500 2046275-019H
ChargingtheBattery
AfullychargedbatteryensuresthattheMACsystemwilloperatewithoutbeing
connectedtoanACoutlet.TheMACsystem'sbatteryshouldbechargedatthe
followingtimes:
•Beforeinitialuse
•Betweenacquisitions
•Whenthebatteryislow
•Whenthebatteryiscompletelydischarged
Todeterminewhenthebatteryislow,usethebatterygaugeiconthatappearsinthe
upperrightcornerofthesystemscreen.
Maintenance
Item
1
2
3
4
5
Description
Batterygaugeiconposition.
Batteryfullycharged.
Battery1/2charged.
Battery1/4charged.
Batteryfullydischarged.
NOTE:
Thesystemmayrunforalongtimeafterthefully-dischargediconappears.When
thebatteryisfullydischarged,thesystemwillpoweroff.Tooperateyoursystem
atthattime,youmustconnectthesystemtoanACwalloutlet.
Usethefollowingproceduretochargethebattery:
1. Poweroffthesystem.
2. ConnectthesystemtoanACwalloutlet.
Toindicatethebatteryischarging,theamberbatterylightglows(1)andthe
chargingbatteryiconisdisplayedonthescreen(2).
2046275-019H MAC™3500
77
Maintenance
3. Chargethesystemfor4–5hoursoruntilthebatterygaugeiconindicatesafull
charge.
NOTE:
Ifthebatteryisfullychargedorexceedssafechargingtemperature,the
systemwillnotchargethebattery.
ConditioningtheBattery
Inadditiontonormalsystemuse,periodicdeepdischargecyclesmayberequiredto
ensureconsistentbatteryperformance.Adeepdischargecycleoccurswhenthe
batteryisdischargeduntilthesystemshutsdownandthenrechargeduntilitisfull.
GEHealthcarerecommendsonedeepdischargecycleonceeverythreemonths,but
doesnotrecommendover-exercisingthebatterywithmultipledeepdischargecycles.
ReplacingtheBattery
Nomatterhowwellyoumaintainyourbattery,youwilleventuallyneedtoreplaceit.
Refertothefollowingillustrationforinstructionsonhowtoreplacethebattery.
78 MAC™3500 2046275-019H
Maintenance
WARNING:
BATTERYPACKDISPOSAL—DoNOTdisposeofthebatterypackbyreorburning.
Followlocalenvironmentalguidelinesconcerningdisposalandrecycling.
WARNING:
CHEMICALBURN—Ifbatteryuidcontactsyourskin,eyes,orclothing,
immediatelywashtheareawithcleanwaterandseeadoctor.
CheckingElectricalSafety
Thedeviceshouldbecheckedannuallyforcurrentleakageandgroundcontinuity.
Fordetails,see“ElectricalSafetyChecks”onpage105.
Disassembly/ReassemblyInstructions
Afteridentifyingacomponentthatneedsrepairorreplacement(refertoChapter4,
“Troubleshooting”),usetheproceduresdescribedinthefollowingsectionstoremove
andreplacethecomponent.
Beforedisassemblinganycomponent,dothefollowing:
•ProcessanyECGsremaininginstorage,ifpossible.
•Printsystemsettingsforfuturereference,ifpossible.
•DisconnecttheunitfromACwalloutletandremovethepowercordfromtheunit.
2046275-019H MAC™3500 79
Maintenance
•Removethebattery.
•Removethechartpaper.
•Takeprecautionsagainstelectromagneticdischargedamage.
RemovingtheDevicefromtheTrolley
IfyourMACsystemismountedonatrolley,youmustremoveitfromthetrolleybefore
servicingit.Themethodforremovingthedevicedependsonthetypeoftrolley.
MACSeriesTrolley
1. Lockthewheels,removethereartrolleypanel,andloosenthethreecaptive
screwslocatedunderthetrolley.
2. Pullthedeviceupandtowardyou.
3. Liftthedevicefromthetrolley.
80 MAC™3500 2046275-019H
Type-STrolley
Maintenance
ToremovethedevicefromtheType-Strolley,performthestepsshowninthefollowing
illustration.
ModularMACTrolley
ToremovethedevicefromthemodularMACtrolley,performthefollowingsteps.
1. Removetheboltsconnectingthemountingtraytothetrolleytop.
2. Tilttherearofthedeviceandmountingtraytoa30°angle.
3. Slidethedeviceandmountingtraytowardthebackofthetrolleytoremove
them.
4. Removethescrewssecuringthedevicetothemountingtray.
5. Liftthedevicefromthemountingtray.
Thedeviceisnowreadytobeserviced.
2046275-019H MAC™3500 81
Maintenance
ReplacingthePowerSupply
Usethefollowingproceduretoreplacethepowersupply.
NOTE:
A#10Torxdriverisrequiredforthisprocedure.
1. Turntheunitoversothebottomsideisfacingup.
2. Usinga#10Torxdriver,removethescrews(1)holdingthepowersupplyinplace.
3. Liftthepowersupplytoexposethegroundwire(2)andwiringharness(3).
4. RemoveP2fromJ2onthepowersupplyassemblyandthegroundwire
connection(2)fromthepowersupplychassis.
5. Reversethepreviousstepstoattachanewpowersupply.
NOTE:
Beforereplacingthescrews(1),ensurethatthegroundwire(2)isrouted
throughthenotchintheplasticandnotpinched.
ReplacingtheKeypad
Usethefollowingproceduretoreplacethekeypad.
1. Removethethreefastenersfromunderthetopcoveratthefrontoftheunit.
82 MAC™3500 2046275-019H
Maintenance
2. Removethetwofastenersthatsecurethedisplaypanelcoveratthebackof
theunitandremovethedisplaycover .
3. Removethetwofastenerssecuringthetopofthekeypad.
2046275-019H MAC™3500 83
Maintenance
4. Pulluponthekeypadassemblytoreleaseitfromthetopcover.
Youwillhearsnappingsoundsaseachoftheeightplasticstandoffsisreleased.
NOTE:
Theeightplasticstandoffsshouldremainwiththekeypad.However,ifany
remaininthetopcover,useasetofsmallplierstoextractthemfromthe
cover.Takecarenottodamagetherubbercover ,whichispermanently
afxedtothetopcover.
5. Placethenewkeypadinpositiononthetopcover .
Besuretoaligntheeightplasticstandoffswiththeappropriateholesinthe
topcover.
6. Afterthekeypadisproperlyaligned,pushdownonthekeypadateachofthe
eightstandofflocationsuntileachsnapsintoplace.
7. Reversestep1throughstep3tosecurethekeypadanddisplaycover.
ReplacingtheTopCover/KeyboardAssembly
RemovaloftheTopCover/Keyboardassemblyisrequireinordertoreplacethe
following:
•Printheadassembly
Referto“ReplacingthePrinthead”onpage98
•MainPCBboard
Referto“ReplacingtheCPUBoard”onpage91
•AcquisitionPCB
Referto“ReplacingtheAcquisitionBoard”onpage89.
1. Removethebatteryasdescribedin“ReplacingtheBattery”onpage78.
2. TurntheunitoversothebottomsideisupandremovethetwoTorxfasteners
showninthefollowinggure.
3. Turntheunitright-sideup,pressthewriterbutton,andraisethetopoftheunit.
84 MAC™3500 2046275-019H
4. RemovetheveTorxfastenersfrominsidethepapertrayshowninthefollowing
gure.
Maintenance
5. Removethetwofastenersthatsecurethedisplaypanelcoveratthebackofthe
unitandthenremovethedisplaycover .
6. Removethetwofastenersholdingthetwogroundwiresoneithersideofthe
display.
7. Removethetwofastenersatthetopofthedisplaypanelbracket.
8. PivotupthedisplaytoaccessthecableconnectionsonthemainPCB.
NOTE:
IfaKISSpumpisinstalled,removeitinordertoaccessthedisplaypanel
connectorsfromthemainboard.See“ReplacingtheOptionalKISSPump”
onpage89.
2046275-019H MAC™3500 85
Maintenance
9. DisconnectthefollowingcablesfromthemainPCBboard:
•Blueribboncable
•Displaylightcable
•Keyboardribboncable
NOTE:
Donotforcethecablefromitsconnector.Raisebothendsoftheplastic
lockingbar(showninthefollowinggure)andgentlyrocktheribbon
cablefreefromtheconnector.
10. Reversestep1throughstep9toattachthenewassembly.
NOTE:
Whenreconnectingthekeyboardribboncable,liftbothendsofthelocking
barasyouinsertthecable.Whenthecableisrmlyseated,pushdownon
bothendsofthelockingbartosecurethecable.
Also,besuretopullthetwogroundcablesthroughsotheycanbe
reconnectedtothedisplaypanel.IftheunithasaKISSpump,youwillalso
needtoensurethattheKISSpumpsuctiontubeandpowersupplycableare
pulledthrough.
ReplacingtheDisplayAssembly
Usethefollowingproceduretoreplacethedisplayassembly.
1. Removethebatteryasdescribedin“ReplacingtheBattery”onpage78.
2. Removethetwofastenersthatsecurethedisplaypanelcoveratthebackof
theunitandremovethedisplaycover .
86 MAC™3500 2046275-019H
3. Removethetwofastenersholdingthetwogroundwiresoneithersideofthe
display.
4. PivotupthedisplaytoaccessthecableconnectionsonthemainPCB.
Maintenance
NOTE:
IfaKISSpumpisinstalled,itmustberemovedtoaccessthedisplaypanel
connectorsfromthemainboard.See“ReplacingtheOptionalKISSPump”
onpage89.
5. DisconnectthefollowingcablesfromthemainPCBboard:
•Blueribboncable
•Displaylightcable
6. Pushbackoneachofthetabsholdingthedisplayassemblytothepivot,as
showninthefollowinggure,andgentlypullthedisplayassemblyfree.
7. Reversestep1throughstep6toattachanewdisplayassemblytotheunit.
2046275-019H MAC™3500 87
Maintenance
ReplacingtheLVDSConverterBoard
UsethefollowingproceduretoreplacetheLVDSconverterboardrequiredbytheAUO
LCDdisplay(P/N2062075–001).
1. Removethedisplayassemblyfromthedevice.
See“ReplacingtheDisplayAssembly”onpage86forinstructions.
2. DisconnectallcablesfromtheLVDSconverterboard.
3. RemovethescrewsfasteningtheLVDSconverterboardtothedisplayassembly.
NOTE:
DisposeoftheoldLVDSconverterboardincompliancewithallapplicable
localandfederallaws.
4. AttachthenewLVDSconverterboardtothedisplayassemblyusingthetwo
screwsremovedinstep3.
5. Reconnectallthecablesthatweredisconnectedinstep2.
6. Reattachthedisplayassemblytothedevice.
See“ReplacingtheDisplayAssembly”onpage86forinstructions.
88 MAC™3500 2046275-019H
ReplacingtheOptionalKISSPump
UsethefollowingproceduretoreplacetheoptionalKISSpump.
1. Removethebatteryasdescribedin“ReplacingtheBattery”onpage78.
2. Removethetwofastenersthatsecurethedisplaypanelcoveratthebackof
theunitandremovethedisplaycover .
Maintenance
3. Removethetwofastenersatthetopofthedisplaypanel.
4. Removethetwofastenersholdingthetwogroundwiresoneithersideofthe
display.
5. Pivotupthedisplaytoaccessthepumpassembly.
6. Presstheclipatthesuctionlineconnectionandseparatethesuctionlinefrom
theKISSpumpassembly.
7. Disconnectthetwoexhaustlines.
8. Disconnectthepumppowercablefromthepump.
9. Usinga#10Torxdriver,removethefourfastenersholdingtheKISSpump
bracketinplaceandremovetheKISSpumpassembly.
10. Reversestep1throughstep9toattachthenewKISSpumpassembly.
ReplacingtheAcquisitionBoard
Usethefollowingproceduretoremovetheacquisitionboard.
1. Removethebatteryasdescribedin“ReplacingtheBattery”onpage78.
2. Removethetopcoverasdescribedin“ReplacingtheTopCover/Keyboard
Assembly”onpage84.
2046275-019H MAC™3500 89
Maintenance
3. UsingaPhillipsscrewdriver,removethetwoscrewsholdingtheacquisition
connectorbracket(1)totheacquisitionboard.
4. Removethethreefastenerssecuringtheacquisitionboardtoitsmounting
bracket.
5. PulluponthecableconnectortodisconnectitfromthemainCPUboard.
6. Removetheacquisitionboardfromtheunit.
7. Reversestep1throughstep6toassemblethenewacquisitionboard.
ReplacingtheCOMMBoard
Replacingthecommunicationsboardconsistsoftwotasks:
•SwitchingtheCOMMboard
•SettingupLANcommunications
Eachtaskisdescribedinthefollowingsections.
SwitchingtheCOMMBoard
Usethefollowingproceduretoswitchthecommunicationsboard.
1. RemovetheACpowercableandbattery.
2. Usinga#10Torxdriver,removethetwoscrewsfromthepanelsurroundingthe
LANandmodemports.
90 MAC™3500 2046275-019H
3. GraspthesideedgesoftheCOMMboard.Rocktheboardsidetosideinthe
slotasyoupullitoutalongitsrails.
4. Insertthenewcommunicationsboard,slidingitontotherailsuntilitisseated
inplace.
Maintenance
5. ReplacethepanelsurroundingtheLANandmodemports.
6. ReplacethebatteryandACpowercable.
SettingupLANCommunications
Formoreinformation,refertothe LANOptionforMAC™RestingECGSystems
InstallationandTroubleshootingGuide.
ReplacingtheCPUBoard
ReplacingtheCPUboardconsistsofthefollowingtasks:
•RemovingtheCPUboard
•ReplacingtheCPUboard
•Installingthesoftware
•Conguringtheservice-onlysetup
•Restoringthesystemsetup
•Restoringoptions
•Disablingoptions
2046275-019H MAC™3500 91
Maintenance
Eachtaskisdescribedinthefollowingsections.
NOTE:
Beforeyoubegin,savethecurrentSystemSetuptoanSDcardandprintaSystem
Setupreport.Thiswillbeusedtorestorethesystemsetupsafterreplacement
oftheCPUboard.
RemovingtheCPUBoard
UsethefollowingproceduretoremovetheCPUboard.
NOTE:
Beforeyoubegin,savethecurrentsystemsettingstoanSDcardandprint
theSystemSetupreport.Thiswillbeusedtorestorethesystemsettingsafter
replacingtheboard.
1. Removethebatteryasdescribedin“ReplacingtheBattery”onpage78.
2. Removethetopcoverasdescribedin“ReplacingtheTopCover/Keyboard
Assembly”onpage84.
3. RemovetheCOMMboardasdescribedin“ReplacingtheCOMMBoard”on
page90.
4. PulluponthebrownribboncabletodisconnectitfromthemainCPUboard.
5. Removetheacquisitionboardasdescribedin“ReplacingtheAcquisitionBoard”
onpage89.
6. RemovethefourTorxfastenerssecuringtheacquisitionboardmountand
removetheacquisitionboardmount.
7. Removethefastenerssecuringthetwogroundingstrapstothestandoffsand
removethestraps.
8. Usinga5.5mmsocketwrenchorsmallpliers,carefullyremovethetwoground
standoffs(1).
92 MAC™3500 2046275-019H
9. Disconnectthebatterycable(J2),thepowercable(J11),andtheprintheadcable
(J12)fromthemainCPUboard.
10. RemovethenineTorxfasteners(2)securingtheCPUboard.
11. LifttheCPUboardfromthelowerframe.
ReassemblingtheCPUBoard
AfterremovingtheCPUboard,usethefollowingprocedurestoreassemblethenew
CPUboardintheMACdevice.
1. InsertthenewCPUboardandsecureitwiththenineTorxscrewssetaside
duringdisassembly.
2. Connectthebatterycable(J2),thepowercable(J11),andtheprintheadcable
(J12)fromthemainCPUboard.
3. Usinga5.5mmsocketwrenchorsmallpliers,carefullyinsertthetwoground
standoffsremovedduringdisassembly.
4. Fastenthetwogroundingstraps(1)tothestandoffs.
Whenreplacingthefastenersthatsecurethetwogroundingstraps,besureto
routethestrapsasshowninthefollowinggure.
Maintenance
5. ReplacetheacquisitionboardmountandsecureitwiththefourTorxfasteners
removedduringdisassembly.
6. Replacetheacquisitionboardasdescribedin“ReplacingtheAcquisitionBoard”
onpage89.
7. ReconnectthebrownribboncabletothemainCPUboard.
8. ReplacetheCOMMboardasdescribedin“ReplacingtheCOMMBoard”on
page90.
9. Replacethetopcoverasdescribedin“ReplacingtheTopCover/Keyboard
Assembly”onpage84.
10. Replacethebatteryasdescribedin“ReplacingtheBattery”onpage78.
InstallingtheSoftware
Twomethodsexistforinstallingsoftwareonthedevice.Thestandardmethoduses
promptsdisplayedontheuserinterface.Aspecialmethodisavailableforwhenthe
userinterfaceisunavailable;itusesLEDsonthePCBtoindicateinstallationstatus.
2046275-019H MAC™3500 93
Maintenance
Installingthesoftware
TheMACsoftwareisprovidedonanSDcard.
NOTE:
Beforeapplyingasoftwareupdate,dothefollowing:
•Conrmtheupdateiscompatiblewiththemainboardinyourdevice.
•UpdateswithbootcodeversionB4orhighercannotbeappliedtodevices
withthe–007mainboard(P/N801212-007).
•Updateswithsoftwareversion10A,9C,orearliercannotbeappliedto
deviceswiththe–008mainboard(P/N801212-008).
•ConnectthedevicetoACpower.
KeepthedeviceconnectedtoACpoweranddonotpoweroffthedeviceduring
theupdate.
Usethefollowingproceduretoinstallthesoftwareusingtheuserinterface.
1. PressPowertoturnonthedevice.
2. FromtheMainMenu,selectSystemSetup.
3. Enterthesystempassword.andpressEnter.
4. PressShift+F3.
Thefollowingmessageisdisplayed:
PleaseInsertSDCard
Press‘Esc’tocancel
5. InserttheSDcard.
Thefollowingmessageisdisplayed:
CurrentVersion:xx.xx
NewSoftwareVersion:yy.yy
Press'Enter'tostartupdate.
6. Press Enter.
NOTE:
IfthedeviceisnotconnectedtoACpower,themessage PleaseswitchtoAC
Powerisdisplayed.ConnectthedevicetoanACoutlet.
Aseriesofmessagesashonthescreentoindicatetheinstallationprogress.
Oneoftwothingswillhappen:
•IfthebootcodeonthedeviceandthebootcodeontheSDcardarethesame
version,thefollowingmessagesaredisplayed:
ProgrammingOver
Systemwillshutdown
Pressanykeytocontinue...
Pressanykeytoshutdownthedevice.Skiptostep8.
•IfthebootcodeonthedeviceandthebootcodeontheSDcardaredifferent
versions,thefollowingmessagesaredisplayed:
CurrentBootVersion:xx.xx
NewBootVersion:yy.yy
Press'Enter'tostartInstallation
Proceedtostep7.
94 MAC™3500 2046275-019H
Maintenance
7. Dooneofthefollowing:
•Tocanceltheupdatetothebootcode,pressanykeyotherthanEnter.
Thefollowingmessagesaredisplayed:
Bootcodenotupdated.
Canupdatelaterfromservicesetup.
•Toupdatethebootcode,pressEnter.
Thefollowingmessagesaredisplayed:
ProgrammingPrimaryBoot
ProgrammingOver
Systemwillshutdown
Pressanykeytocontinue...
Pressanykeytoshutdownthedevice.
8. Afterthedeviceshutsdown,pressPowertorestartthedevice.
9. OntheRestingECGscreen,verifythesoftwareversionhasbeenupdated.
Installingthesoftwarewhentheuserinterfaceisunavailable
Usethismethodtoinstallthesoftwareapplicationondevicesonwhichtheuser
interfaceisnotavailable.Thiswilltypicallybeincaseswheretheapplicationsoftware
cannotbefoundonthedevice.
Ondevicebootup,thebootloaderprogrambuiltintotheATMELAT91RM9200
processorfetchestheprimarybootcodefromtheSPIdataash.Theprimaryboot
codecontainsasmallapplicationthatupdatesthemainsoftwareapplicationinthe
device'sNANDFLASHmemory.
IftheprimarybootcodecannotndavalidsoftwareapplicationintheNANDFLASH,
orevenifitcan,itlooksforaspecialSDcardwithadummylenamedupdate.com
inthecard'srootdirectory.IfitdetectstheSDcard,itdownloadsthesoftware
applicationcodefromtheSDcardtotheNANDFLASHandshutsdownthedevice.If
theprimarybootcodecannotdetectavalidcodewithin2minutesand6seconds,
thedeviceshutsdown.
Becausethedevice’sdisplayisnotavailablewhenthesoftwareapplicationcannotbe
found,theonboardLEDs,DS1(Red)andDS2(Green),ashstatuscodestoindicate
progress.ToensuretheLEDsarevisible,thedevice'stopcovermustberemoved
beforeyoubegintheinstallation.
NOTE:
Acopyoftheprimarybootprogram(pageswithID“Bn”wherenisthe3-bitPCBID
code1-8)iskeptinNANDFLASH.Thisisupdatedwhenthesoftwareisupdated.
For006and007boards,theFPGAimageisX3andtheprimarybootcodeimageis
B3.For008board,theFPGAimageisX4andtheprimarybootcodeimageisB4.
1. Topreventthesystemfromshuttingdownduringtheupdate,resetthesystem’s
timeoutcontrollerbydoingthefollowing:
a. DisconnectthedevicefromACpower .
b. Removeandreinsertthebattery.
See“ReplacingtheBattery”onpage78forinstructions.
2. Removethetopcover.
Thisisrequiredtomaketheon-boardLEDsvisible.See“ReplacingtheTop
Cover/KeyboardAssembly”onpage84fordetails.
2046275-019H MAC™3500 95
Maintenance
3. ConnectthedevicetoACpower.
KeepthedeviceconnectedtoACpowerduringthesoftwareupdate.
4. InserttheSDcardwiththerequiredapplicationsoftware.
BeforeinsertingtheSDcard,conrmthatthedummyleupdate.comislocated
inthecard’srootdirectory.
5. Poweronthedevice.
NOTE:
Donotpoweroffthedeviceduringtheupdate.
Theon-boardLEDsashaseriesofcodestoindicateinstallationprogress.Refer
tothefollowingtableforadescriptionofthosestatuscodes.
DS1(Red)
Off Flashing NoSDcarddetectedforsoftwareupdated.
Off
Off Off
On
Flashing Flashing Successfulcompletionofprogramming.
Flashing Off Error—Couldprogramalltheimagelesbut
On On
On
DS2(Green)
On
Off ProgrammingtheNANDFLASH.
Flashing Error—Couldnotprogramalltheimagelesbut
Status
CopyingimagelesfromSDcardtoSDRAM.
Erasingand/orformattingtheNANDFLASH.
Applicableonlyduringthesoftwareupdate
process.
errorinprogrammingthestatuspage'Z0'.
Error—Couldnotprogramalltheimagelesas
wellasthestatuspage'Z0'.
thestatuspage'Z0'updatedsuccessfully
Whentheinstallationcompletessuccessfully,bothLEDswillbegintoash.
6. Dooneofthefollowing:
•Waitforthedevicetoshutdown.
Aftertheinstallationiscomplete,theWatchDogTimer(WDT)willeventually
timeoutandshutdownthedevice.
•Manuallyshutdownthedevice.
Ifyoudonotwanttowaitforthedevicetotimeout,youcanmanuallypower
downthedevice.
7. RemovetheSDcard.
8. Poweronthedevice.
Thedeviceshouldnowbootupwiththeupdatedsoftware.OntheRestingECG
screen,verifythenewsoftwareversion.
ConguringtheService-OnlySetup
Usethefollowingproceduretocongurethesystem'sservice-onlysettings.Youneed
thefollowinginformationbeforebeginningthisprocedure:
•Systemserialnumber
96 MAC™3500 2046275-019H
Thisisthenumberthatwasusedwhentheoptioncodesforthissystemwere
generated.Thenumberenteredheremustmatchtheserialnumberonthesystem
label.
•Printheadresistance
Thisnumbercanbefoundontheprintheadlabel.
•Systemlanguage
Verifywiththecustomerwhatlanguagetoselect.
1. FromtheMainMenu,selectSystemSetup.
TheSystemSetupmenuopens.
2. PressShift+F2.
Youarepromptedfortheservicepassword.
3. TypetheservicepasswordandpressEnter.
TheService-OnlySetupwindow
Maintenance
4. Enterthesystem'sserialnumber.
5. VerifythatUpdatePrimaryBootissettoNo.
6. EnterthePrintheadresistance.
7. SelecttheappropriatelanguagefortheKeyboard.
8. SelectReturn.
RestoringtheSystemSetup
Usethefollowingproceduretorestorethesystemsetup.
NOTE:
Beforebeginningthisprocedure,youmusthavetheSDcardonwhichyoubacked
upthesystemsetupbeforeremovingtheCPUboard.See“ReplacingtheCPU
Board”onpage91.
1. Powerupthecart,ifnecessary.
2. FromtheMainMenu,selectSystemSetup.
3. EnterthesystempasswordandpressEnter.
4. SelectRestoreSetup.
5. SelectFromSDCard.
opens.
2046275-019H MAC™3500 97
Maintenance
Restoringoptions
Usethefollowingproceduretorestorethesystemoptionsthathadbeeninstalledon
theCPUboardthatwasremoved.Theseoptionsareprintedonalabellocatedonthe
bottomofthepapertray,asshowninthefollowingillustration.
NOTE:
Usetheactivatorcodesshownonthelabelonyoursystem.Theactivatorcodes
showninthepreviousgureareexamplesonly.
Disablingoptions
ReplacingthePrinthead
1. Poweronthecart,ifnecessary.
2. FromtheMainMenu,selectSystemSetup>BasicSystem>OptionActivation.
3. Typethe12–digitactivationcodeandpressEnter.
4. Repeatstep3foreachoptiontobeactivated.
5. HighlightReturnandpressEntertoreturntotheBasicSystemmenu.
Itmayoccasionallybenecessarytodisableanoption.Intherareinstancethatyou
needtodisableanoption,usethefollowingprocedure.
1. FromtheMainMenu,selectSystemSetup>BasicSystem>OptionActivation.
2. IntheOptionCodeeld,typexfollowedbytheoption’sexistingactivationcode.
Thecorrespondingoptionwillbedisabled.
3. Tore-enabletheoption,reentertheactivationcode(withoutthex).
4. Repeatforeachoptiontobedisabled.
Usethefollowingproceduretoreplacethethermalprinthead.
1. Removethebatteryasdescribedin“ReplacingtheBattery”onpage78.
2. Removethetopcoverasdescribedin“ReplacingtheTopCover/Keyboard
Assembly”onpage84.
3. Disconnecttheribboncablefromtheconnectorontheprinthead.
4. Closethetopoftheunitsoitsnapsintoplace.
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5. RemovetheE-ringfromthesteelpinthatholdstheprintheadassemblyinplace.
6. Slidethesteelpinoutoftheassembly.
Setasidethesteelpin(1),thethreeplasticwashers(2),thecompressionspring
(3),andtheE—ring(4)fortheprintheadreassembly.Therelativeorderofeach
componentisshowninthefollowinggure.Usethisreferenceforreassembly.
Papertrackingproblemsmayresultifthesecomponentsarenotreassembled
properly.
Maintenance
7. Pushtheaccessbuttontoopentheunitandremovetheprinthead.
8. Reversestep1throughstep6toattachthenewprinthead.
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Maintenance
ReplacingtheWriterRoller/CarriageAssembly
Usethefollowingproceduretoreplacethewriterroller/carriageassembly.
1. Removethepowersupplyfollowingtheproceduredescribedin“Replacingthe
PowerSupply”onpage82.
2. Insidethepowersupplycompartment,disconnectthecableconnectedtothe
writerassembly.
3. Opentheunittoaccessthepapercompartmentandmovethepapersize
brackettotheA4positiontoexposeoneofthewriterassemblymounting
screws.
Referto“SettingtheCorrectPaperSize”onpage75fordetails.
4. Removethescrewandreturnthepapersizebrackettothe8.5x11position.
5. Closetheunitandturnitoversothebottomsideisup.
6. Removethefourscrewslocatedontheundersideofthewriterroller/carriage
assemblyandliftthewriterfromthebottomoftheunit.
7. Reversestep1throughstep6toinsertthenewwriterroller/carriageassembly.
ReplacingtheBarcodeReaderCable
Usethefollowingproceduretoreplacethecableonabarcodereader.
1. Positionthebarcodereadersothelabel(1)isinfront.
2. Carefullypeelbackthelabel(2)sothepinholeisrevealed.
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