Owner’s Manual
Part No. 164D3333P176 Pub. No. 49-8946-1 7-99 JR
Cooktop
Electric Built-In
Models:
JP200
JP201
GE Quality Product
Inside you will find many helpful hints on how to use and maintain
your cooktop properly. Just a little preventive care on your part can
save you a great deal of time and money over the life of your cooktop.
READ THIS MANUAL
A Service Partnership.
FOR YOUR RECORDS
Write the model and serial numbers here:
#
#
You can find them on a label fastened to the bottom of the cooktop.
Staple sales slip or cancelled check here.
Proof of the original purchase date is needed to obtain service
under the warranty.
IMPORTANT!
Fill out and return the Consumer Product Registration Card
that is packed with this product.
You’ll find many answers to common problems in the
Before You Call
For Service
section. If you review our chart of
Troubleshooting Tips
first, you may not need to call for service at all.
If you do need service, you can relax knowing help is only a phone
call away. A list of toll-free customer service numbers is included in
the back section of this manual. Or you can always call the GE Answer
Center® at 800.626.2000, 24 hours a day, 7 days a week.
IF YOU NEED SERVICE
Congratulations!
You Are Now Part of Our Family.
Welcome to the family. We’re proud of our quality products and we are committed
to providing dependable service. You’ll see it in this easy-to-use Owner’s Manual and
you’ll hear it in the friendly voices of our customer service department.
Best of all, you’ll experience these values each time you use your cooktop. That’s
important, because your new cooktop will be part of your family for many years.
And we hope you will be part of ours for a long time to come.
We thank you for buying our product. We appreciate your purchase, and hope you
will continue to rely on us whenever you need quality appliances for your home.
2
Safety Information
Safety Precautions . . . . . . . .3, 4
Surface Cooking Units . . . . . . .5
Operating Instructions
Using the Surface Units . . . . . .6
Cookware Tips . . . . . . . . . . . . .7
Care and Cleaning
Control Knobs . . . . . . . . . . . . . .8
Porcelain Enamel Cooktop . . . .8
Stainless Steel Cooktop . . . . . .8
Surface Units & Drip Pans . . . .9
Installation Instructions
Tools You Will Need . . . . . . .10
Electrical Requirements . . . . .10
Electrical Connections . . . . . .10
Typical Location . . . . . . . . . . .11
Optional Location . . . . . . . . . .12
Troubleshooting Tips
Before You Call
For Service . . . . . . . . . . . . . . .14
Customer Service
Warranty . . . . . . . . . . . . . . . . 15
Service Telephone
Numbers . . . . . . . . . Back Cover
Customer Service Troubleshooting Tips Installation Instructions Care and Cleaning Operating Instructions Safety Instructions
Safety Instructions Operating Instructions Care and Cleaning Installation Instructions Troubleshooting Tips Customer Service
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
For your safety, the information in this manual must be followed to minimize the risk of fire or
explosion, electric shock, or to prevent property damage, personal injury, or loss of life.
When using electrical appliances, basic safety precautions should be followed, including the following:
■Use this appliance only for its intended use
as described in this manual.
■Do not attempt to repair or replace any
part of your cooktop unless it is specifically
recommended in this manual. All other
servicing should be referred to a qualified
technician.
■Be sure your appliance is properly installed
and grounded by a qualified technician in
accordance with the provided Installation
Instructions.
■Before performing any service,
DISCONNECT THE COOKTOP POWER
SUPPLY AT THE HOUSEHOLD
DISTRIBUTION PANEL BY REMOVING
THE FUSE OR SWITCHING OFF THE
CIRCUIT BREAKER.
■Do not leave children alone—children
should not be left alone or unattended in
an area where an appliance is in use. They
should never be allowed to sit or stand on
any part of the appliance.
■Do not allow anyone to climb, stand or
hang on the cooktop.
■
CAUTION:
Items of interest to children
should not be stored in cabinets above
a cooktop— children climbing on the
cooktop to reach items could be seriously
injured.
■Never wear loose-fitting or hanging
garments while using the appliance. Be
careful when reaching for items stored in
cabinets over the cooktop. Flammable
material could be ignited if brought in
contact with hot surface units and may
cause severe burns.
■Always keep dish towels, dish cloths, pot
holders and other linens a safe distance
from your cooktop.
■Always keep wooden and plastic utensils
and canned food a safe distance away from
your cooktop.
■Teach children not to play with the
controls or any other part of the cooktop.
■Always keep combustible wall coverings,
curtains or drapes a safe distance from
your cooktop.
■Use only dry pot holders—moist or damp
pot holders on hot surfaces may result in
burns from steam. Do not let pot holders
touch hot surface units. Do not use a towel
or other bulky cloth in place of a pot
holder. Such cloths can catch fire on a hot
surface unit.
■For your safety, never use your appliance
for warming or heating the room.
■Do not use water on grease fires. Never
pick up a flaming pan. Turn off the
surface unit then smother flaming pan
by covering pan completely with wellfitting lid, cookie sheet or flat tray or,
if available, a multi-purpose dry chemical
or foam-type extinguisher.
■Flaming grease inside or outside a pan can
be put out by covering with baking soda or,
if available, a multi-purpose dry chemical
or foam-type fire extinguisher.
SAFETY PRECAUTIONS
3
Customer Service Troubleshooting Tips Installation Instructions Care and Cleaning Operating Instructions Safety Instructions
4
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
■Do not store flammable materials near
the cooktop.
■Keep hood and grease filters clean to
maintain good venting and to avoid grease
fires.
■When preparing flaming foods under the
vent hood, turn the fan on.
■Do not let cooking grease or other
flammable materials accumulate on
the cooktop.
■Do not touch surface units. These surfaces
may be hot enough to burn even though
they are dark in color. During and after
use, do not touch, or let clothing or other
flammable materials contact surface units
or areas nearby surface units; allow
sufficient time for cooling first.
■Potentially hot surfaces include the
cooktop and areas facing the cooktop.
■To minimize the possibility of burns,
ignition of flammable materials, and
spillage, the handle of a container
should be turned toward the center
of the cooktop without extending over
any nearby surface units.
■Always turn the surface units to
OFF
before
removing cookware.
■To avoid the possibility of a burn or electric
shock, always be certain that the controls
for all surface units are at the
OFF
position
and all surface units are cool before
attempting to lift or remove the unit.
■Do not immerse or soak the removable
surface units. Do not put them in a
dishwasher.
■Clean the cooktop with caution. If a
wet sponge or cloth is used to wipe spills
on a hot surface, be careful to avoid
steam burns.
WARNING!
SAFETY PRECAUTIONS
Cook meat and poultry thoroughly—meat to at least an INTERNAL temperature of 160° F. and poultry
to at least an INTERNAL temperature of 180° F. Cooking to these temperatures usually protects against
foodborne illness.
COOK MEAT AND POULTRY THOROUGHLY…
Safety Instructions Operating Instructions Care and Cleaning Installation Instructions Troubleshooting Tips Customer Service
5
Use proper pan size—This appliance is equipped with different size surface units. Select cookware
having flat bottoms large enough to cover the surface unit heating element. The use of undersized
cookware will expose a portion of the surface unit to direct contact and may result in ignition of
clothing. Proper relationship of the cookware to the surface unit will also improve efficiency.
SURFACE COOKING UNITS
■Never leave the surface units unattended at
high heat settings. Boilovers cause smoking
and greasy spillovers that may catch on fire.
■Be sure the drip pans and the duct are not
covered and are in place. Their absence
during cooking could damage cooktop
parts and wiring.
■Do not use aluminum foil to line the drip
pans. Misuse could result in a shock, fire
hazard or damage to the cooktop.
■Only certain types of glass, glass/ceramic,
earthenware or other glazed containers are
suitable for cooktop service; others may
break because of the sudden change in
temperature.
■Keep an eye on foods being fried at
HI
or
Medium High
heat settings.
■Foods for frying should be as dry as
possible. Frost on frozen foods or moisture
on fresh foods can cause hot fat to bubble
up and over the sides of the pan.
■Use little fat for effective shallow or deep-
fat frying. Filling the pan too full of fat can
cause spillovers when food is added.
■If a combination of oils or fats will be used
in frying, stir together before heating, or as
fats melt slowly.
■Always heat fat slowly, and watch as it heats.
■Use a deep fat thermometer whenever
possible to prevent overheating fat beyond
the smoking point.
■Never try to move a pan of hot fat,
especially a deep fat fryer. Wait until
the fat is cool.
Read and follow this Safety Information carefully.
SAVE THESE INSTRUCTIONS
Customer Service Troubleshooting Tips Installation Instructions Care and Cleaning Operating Instructions Safety Instructions
6
Using the cooktop.
Throughout this manual, features and appearance may vary from your model.
Cooktop Controls
Your surface units and controls are designed to
give you an infinite choice of heat settings for
surface unit cooking.
At both
OFF
and HIthe control
clicks
into position.
When cooking in a quiet kitchen, you
may hear slight
clicking
sounds—an
indication that the heat settings you
selected are being maintained.
Switching heats to higher settings always
results in a quicker change than switching
to lower settings.
How to Set the Controls
Grasp the control knob and push
down.
Turn the knob to the desired heat
setting.
The control must be pushed in to set only
from the
OFF
position. When the control
is in any position other than
OFF,
it may
be rotated without pushing in.
Be sure you turn the control knob to
OFF
when you finish cooking.
An indicator light will glow when a
surface unit is on.
Heat Setting Guide
HI
Quick start for cooking; bring water to boil.
Medium High (Setting halfway between HI and MED)
Maintains a fast boil on large amounts of food.
MED
Sauté and brown; keeps food at medium boil or simmer.
Medium Low (Setting halfway between MED and LO)
Cook after starting at
HI;
cooks with little water in a covered pan.
LO
Steam rice, cereal; maintains serving temperature of foods. Slow
cooking and simmering. At
LO
settings, melt chocolate and butter
on a small surface unit.
NOTE: At HI or Medium High never leave food unattended. Boilovers cause smoking; greasy spillovers
may catch fire.
Medium
high
Medium
low
7
Cookware Tips.
Safety Instructions Operating Instructions Care and Cleaning Installation Instructions Troubleshooting Tips Customer Service
Deep Fat Frying
Do not overfill cookware with fat that may
spill over when adding food. Frosty foods
bubble vigorously. Watch food frying at
high temperatures. Keep range and hood
clean from grease.
Home Canning Tips
Be sure the canner is centered over the
surface unit.
Make sure the canner is flat on the
bottom.
Use recipes and procedures from
reputable sources. These are available
from manufacturers such as Ball® and
Kerr® and the Department of Agriculture
Extension Service.
To prevent burns from steam or heat, use
caution when canning.
Use medium- or heavy-weight cookware. Aluminum
cookware conducts heat faster than other metals. Castiron and coated cast-iron cookware are slow to absorb
heat, but generally cook evenly at low to medium heat
settings. Steel pans may cook unevenly if not combined
with other metals.
For best cooking results pans should be flat on the
bottom. Match the size of the saucepan to the size of the
surface unit. The pan should not extend over the edge of
the trim ring more than 1 inch.
Right Wrong
Not over 1 inch
Over 1 inch
Use only flat-bottomed woks.
Wok Cooking
We recommend that you use only a flat-bottomed
wok. They are available at your local retail store.
Do not use woks that have support rings.
Use of these types of woks, with or
without the ring in place, can be
dangerous. Placing the ring over the
surface unit will cause a build-up of heat
that will damage the cooktop.
Do not try to use such woks without the
ring. You could be seriously burned if the
wok tipped over.
Customer Service Troubleshooting Tips Installation Instructions Care and Cleaning Operating Instructions Safety Instructions
8
Care and cleaning of the cooktop.
Be sure electrical power is off and all surfaces are cool before cleaning any part of the cooktop.
Proper care and cleaning are important so your cooktop will give you efficient and satisfactory service. Follow these
directions carefully in caring for your cooktop to assure safe and proper maintenance.
Porcelain Enamel Cooktop
(on some models)
The porcelain enamel finish is sturdy but
breakable if misused.
This finish is acid-resistant. However, any
acid foods spilled (such as fruit juices,
tomato or vinegar) should not be
permitted to remain on the finish.
If acids spill on the cooktop while it is
hot, use a dry paper towel or cloth to
wipe it up right away. When the surface
has cooled, wash with soap and water.
Rinse well.
For other spills such as fat spatterings,
wash with soap and water or cleansing
powders after the surface has cooled.
Rinse well. Polish with a dry cloth.
Stainless Steel Cooktop
(on some models)
Do not use a steel wool pad; it will scratch the
surface.
Clean with hot soapy water. Rinse and dry.
For hard to clean soil use a standard
stainless steel cleaner such as Bon-Ami®
or Cameo®. Soils can also be soaked
several hours with wet towels. Apply
cleaner with a damp sponge, rinse
thoroughly and dry. Always scrub
lightly in the direction of the grain.
After cleaning, use a stainless steel polish such
as Stainless Steel Magic
®
, Revere Copper and
Stainless Steel Cleaner®, or Wenol All Purpose
Metal Polish
®
. Follow the product instructions
for cleaning the stainless steel surface.
Control Knobs
The control knobs may be removed for cleaning.
Before removing the knobs for cleaning,
please note that the knobs on the left side
and the knobs on the right side are in the
proper
OFF
position. When replacing the
knobs, check the
OFF
position to insure
proper alignment.
To remove a knob,
pull it straight off the
stem.
Wash the knobs in soap and water but do
not soak. Avoid getting water down in to
the knob stem holes.
To replace a knob,
locate the groove in
each side of the knob stem. One of the
grooves contains a spring clip and the
other groove is clear. Locate the molded
rib inside the knob. Fit the molded rib
into the clear groove on the knob stem.
Molded rib
Clear groove
Spring
clip
9
To clean the surface units, turn the control to the highest setting for a minute. The coils will burn off any soil.
Safety Instructions Operating Instructions Care and Cleaning Installation Instructions Troubleshooting Tips Customer Service
Surface Units and Drip Pans
CAUTION
■Be sure all the controls are turned to
OFF
and the surface units are cool
before attempting to remove them.
■Do not immerse the surface units in
liquids of any kind.
■Do not clean the surface units in a
dishwasher.
■Do not bend the surface unit plug
terminals.
■Do not attempt to clean, adjust or in
any way repair the plug-in receptacle.
To remove a surface unit:
To remove the drip pans for cleaning, the
surface units must be removed first.
Lift the surface unit about 1 inch above
the drip pan and pull it out.
Do not lift the surface unit more than 1
inch. If you do, it may not lie flat on the
drip pan when you plug it back in.
Repeated lifting of the surface unit more
than 1 inch above the drip pan can
permanently damage the receptacle.
To replace a surface unit:
■Replace the drip pan into the recess in
the cooktop. Make sure opening in the
pan lines up with the receptacle.
■Insert the terminals of the surface unit
through the opening in the drip pan
and into the receptacle.
■Guide the surface unit into place so it
rests evenly.
Drip Pans
Remove the surface units. Then lift out
the drip pans.
For best results, clean the drip pans by
hand. Place them in a covered container
(or a plastic bag) with 1/4 cup ammonia
to loosen the soil. Then scrub with a soap
filled scouring pad if necessary. Rinse
with clean water and polish with a clean
soft cloth.
The drip pans may also be cleaned in the
dishwasher.
Clean the area under the drip pans often.
Built-up soil, especially grease, may catch
on fire.
Do not cover drip pans with foil. Using
foil so close to the receptacle could cause
shock, fire or damage to the cooktop.
Lift the surface unit about 1 inch
above the drip pan and pull it out.
Customer Service Troubleshooting Tips Installation Instructions Care and Cleaning Operating Instructions Safety Instructions
10
Installation of the cooktop.
Read these instructions completely and carefully.
Tools You Will Need
■1/8″Drill bit
■Electric or hand drill
■Flat blade screwdriver
■Pencil
■Ruler or tape measure and straightedge
■Hand saw or saber saw
Before You Begin
Read these instructions completely
and carefully.
IMPORTANT—Save these instructions
for local inspector’s use.
IMPORTANT—Observe all governing codes
and ordinances.
NOTE TO INSTALLER—Be sure to leave these
instructions with the Consumer.
NOTE: This appliance must be properly
grounded.
Electrical Requirements
CAUTION: for personal safety, remove house
fuse or circuit breaker before beginning
installation.
This appliance must be supplied with the proper
voltage and frequency and connected to an
individual, properly grounded branch circuit,
protected by a circuit breaker or time delay fuse,
as noted on the rating plate.
All wire connections must be made in accordance
with local codes and properly insulated. Check
with your local utility for governing electrical
codes and ordinances.
In the absence of local electrical codes, the
National Electrical Code, ANSI/NFPA No.
70–Latest Edition, governing electric range
installations, must be followed.
A copy of the National Electrical Code can be
obtained by writing to:
National Fire Protection Association
Batterymarch Park
Quincy, MA 02260
If you fail to wire your counter unit in
accordance with governing codes, you
may create a hazardous condition.
Electrical Connections
DANGER: The electrical power to the
counter unit supply line must be shut off
while line connections are being made. Failure
to do so could result in serious injury or death.
You must use a two-wire A.C. 208/240 Volt,
60 Hertz electrical system. A white (neutral) wire
is not needed for this unit. The white lead from
the household electrical supply can be isolated
and secured in the junction box.
If you connect
to aluminum wiring, properly installed connections
listed for use with aluminum and copper wiring
must be used.
Use a minimum wire size of No. 12 copper wire
with a 20 Amp fuse or circuit breaker for both
208/240 Volt electrical systems.
When making the wire connections, use the
entire length of conduit provided. The conduit
must not be cut.
Connect the red and black leads from the counter
unit conduit to the corresponding leads in the
junction box.
The bare ground wire in the conduit is connected
to the counter unit frame. It must be connected to
the household electrical supply ground.
Safety Instructions Operating Instructions Care and Cleaning Installation Instructions Troubleshooting Tips Customer Service
11
Typical installation location.
(if installing the cooktop over a GSM2100 dishwasher, go to the next page)
Read these instructions completely and carefully.
Dimensions and Clearances
This counter unit must be installed with the
control knobs toward the front edge or the side.
Counter space must be provided for installation of
the counter unit. When choosing a location, consider
the following:
■The cooktop should be easy to reach and
lighted with natural light during the day.
■To eliminate the risk of burns or fire by
reaching over heated surface units, cabinet
storage space located above the surface units
should be avoided. If cabinet storage space
is to be provided, the risk can be reduced by
installing a range hood that projects
horizontally a minimum of 5″beyond the
bottom of the cabinets. Cabinets installed
above the counter unit may be no deeper than
13″and must be at least 30″above the cooktop.
■To insure accuracy, it is best to make a template
when cutting the opening in the counter. See
the following illustration and chart for all
necessary dimensions.
The following minimum clearances must be
maintained:
■23⁄4″minimum clearance between the front
edge of the counter unit and the front edge of
the counter.
■30″minimum vertical clearance from the
cooktop to the nearest overhead surface.
■18″minimum vertical clearance to adjacent
cabinets.
■11⁄2″minimum vertical clearance between the
bottom of the cooktop and any combustible
material, i.e. shelving.
Unit and cutout dimensions
A: 21 1/
2
″ B: 16
5
/
8
″ C: 19
15
/
16
″ D: 15
15
/
16
″ E: 16
1
/
8
″
F: 20
1
/
8
″ G: 10
1
/
16
″ H: 3″ J: 2″ Min. K: 2
3
/
4
″ Min.
13″
Max.
1
3
⁄4″ Min.
clearance to
side wall
1
3
⁄4″ Min.
clearance to
side wall
30″ Min.
A
H
K
C
D
J
F
G
E
B
Customer Service Troubleshooting Tips Installation Instructions Care and Cleaning Operating Instructions Safety Instructions
12
Optional installation over GE undersink dishwasher
model GSM 2100.
(if not installing the cooktop over a dishwasher, go to the next page)
Read these instructions completely and carefully.
Dimensions and Clearances for Optional Installation
This counter unit must be installed with the control
knobs toward the front edge of the countertop.
Counter space must be provided for installation of
the counter unit. When choosing the location of the
cooktop and dishwasher, consider the following:
■When installing over a dishwasher, cooktop
models JP200 and JP201 are only approved for
installation over GE Undersink Dishwasher
model GSM2100. Install the dishwasher using
the separate installation instructions packed
with the dishwasher.
■The cooktop should be easy to reach and
lighted with natural light during the day.
■To eliminate the risk of burns or fire by
reaching over heated surface units, cabinet
storage space located above the surface units
should be avoided. If cabinet storage space
is to be provided, the risk can be reduced by
installing a range hood that projects
horizontally a minimum of 5″beyond the
bottom of the cabinets. Cabinets installed
above the counter unit may be no deeper than
13″and must be at least 30″above the cooktop.
■The cooktop must be centered left to right over
the dishwasher unit.
■To insure accuracy, it is best to make a template
when cutting the opening in the counter. See
the illustration and chart above for all necessary
dimensions.
The following minimum clearances must be
maintained:
■33⁄4″minimum clearance between the front
edge of the counter unit and the front edge of
the counter.
■30″minimum vertical clearance from the
cooktop to the nearest overhead surface.
■18″minimum vertical clearance to adjacent
cabinets.
Unit and cutout dimensions
A: 211⁄
4
″ B: 16
5
⁄
8
″ C: 19
15
⁄
16
″ D: 15
15
⁄
16
″ E: 16
1
⁄
8
″
F: 20
1
⁄
8
″ G: 10
1
⁄
16
″ H: 3″ J: 2″ Min. K: 3
3
⁄
4
″ Min.
13″
Max.
1
3
⁄
4
″ Min.
clearance to
side wall
36″
Floor
1
3
⁄
4
″ Min.
clearance to
side wall
30″ Min.
A
H
K
C
D
J
F
G
E
B
Safety Instructions Operating Instructions Care and Cleaning Installation Instructions Troubleshooting Tips Customer Service
Installation of the cooktop.
Read these instructions completely and carefully.
Installation Instruction
✻
Max. distance of 7″when installing over GSM2100 dishwasher
Suggested mounting of an approved junction box.
Before installing the counter unit or moving it to
another location have the electrician verify:
■That your home is provided with adequate
electrical service.
■That the addition of the counter unit will not
overload the household circuit on which it is
used.
DANGER: Always disconnect the electrical
service to the unit before repairing or
servicing the counter unit. This can be done by
disconnecting the fuse or circuit breaker. Failure
to do this could result in a dangerous or even
fatal shock. Know where your main disconnect
switch is located. If you don’t know, have your
electrician show you.
Install an approved junction box where it will be
easily accessible through the front of the cabinet
where the counter unit will be located.
IMPORTANT: The junction box must be located
where it will allow slack in the conduit for
serviceability. If installing over a GSM2100
dishwasher, the center of the junction box must
be installed 5″ to 7″below the cooktop lip, so it
does not interfere with the dishwasher
installation or operation.
Install the counter unit in the cutout opening.
NOTE: If the unit is being installed in a blind counter (one
with no cabinet opening below) or over a GSM2100
dishwasher, wire connections must be made before putting
the unit into the cutout.
Secure the cooktop unit to the counter using the
side retainers and screws shipped with the unit.
■For thicker counters (greater than 1
″
thick), a
strap accessory, GE model number WB2K5328,
should be ordered to install the cooktop.
■To attach the cooktop to the counter, insert the
hold-down strap into the slots on each side of
the unit (see diagram).
■Use suitable screws to attach the cooktop to
the counter as shown. The cooktop must rest
on the metal flange around the burner box.
Be sure this cut does not interfere with the cabinet structure at the front
5″ Min.
✻
5″ Min.
✻
Hold down retainer
Allow considerable slack
for serviceability
Self tapping screw
13
Mounting slot
Cabinet sides
Burner box sides
Use suitable
fasteners for
anchoring in
cabinet sides
Strap
Customer Service Troubleshooting Tips Installation Instructions Care and Cleaning Operating Instructions Safety Instructions
14
Before You Call For Service…
Troubleshooting Tips
Save time and money! Review the chart on this page
first and you may not need to call for service.
Problem Possible Causes What To Do
Surface units not
The surface units are • With the controls off, check to make sure the surface
functioning properly
not plugged in solidly. unit is plugged completely into the receptacle.
The surface unit controls • Check to see the correct control is set for the surface
improperly set. unit you are using.
The drip pans are not set • With the controls off, check to make sure the drip
securely in the cooktop. pan is in the recess in the cooktop and that the
opening in the pan lines up with the receptacle.
A fuse in your home may • Replace the fuse or reset the circuit breaker.
be blown or the circuit
breaker tripped.
15
Safety Instructions Operating Instructions Care and Cleaning Installation Instructions Troubleshooting Tips Customer Service
Built-In Cooktop Warranty.
All warranty service provided by our Factory Service Centers
or an authorized Customer Care
®
technician. For service,
call 800-GE-CARES.
For The Period Of: We Will Replace, At No Charge To You:
One Year Any part
of the cooktop which fails due to a defect in materials or workmanship.
From the date of the
During this
full one-year warranty,
GE will also provide,
free of charge,
all labor
original purchase
and in-home service to replace the defective part.
■Service trips to your home to teach you how to
use the product.
■Improper installation.
■Failure of the product if it is abused, misused, or
used for other than the intended purpose or used
commercially.
■Replacement of house fuses or resetting of circuit
breakers.
■Damage to the product caused by accident, fire,
floods or acts of God.
■Incidental or consequential damage to personal
property caused by possible defects with this appliance.
What is Not Covered:
This warranty is extended to the original purchaser and any succeeding owner for products purchased for
home use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty
gives you specific legal rights, and you may also have other rights which vary from state to state. To know
what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.
Warrantor: General Electric Company. Louisville, KY 40225
Customer Service Troubleshooting Tips Installation Instructions Care and Cleaning Operating Instructions Safety Instructions
16
Service Telephone Numbers.
GE Answer Center
®
800.626.2000
The GE Answer Center® is open 24 hours a day, 7 days a week.
In-Home Repair Service
800-GE-CARES (800-432-2737)
Expert GE repair service is only a phone call away.
Special Needs Service
800.626.2000
800-TDD-GEAC (800-833-4322)
GE offers, free of charge, a brochure to assist in planning a barrier-free kitchen for persons
with limited mobility.
Service Contracts
800-626-2224
Purchase a GE service contract while your warranty is still in effect and you’ll receive a
substantial discount. GE Consumer Service will still be there after your warranty expires.
Parts and Accessories
800-626-2002
Individuals qualified to service their own appliances can have parts or accessories sent directly
to their homes (VISA, MasterCard and Discover cards are accepted).
Instructions contained in this manual cover procedures to be performed by any user. Other servicing
generally should be referred to qualified service personnel. Caution must be exercised, since
improper servicing may cause unsafe operation.
Service Satisfaction
If you are not satisfied with the service you receive from GE:
First,
contact the people who serviced your appliance.
Next,
if you are still not pleased, write all the details—including your phone number—to:
Manager, Customer Relations
GE Appliances
Appliance Park
Louisville, KY 40225
Printed in the United States
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