GE is a trademark of the General Electric Company. Manufactured under trademark license.
You can find them on a label
on the side of the washer.
49-90583 11-17 GEA
THANK YOU FOR MAKING GE APPLIANCES A PART OF YOUR HOME.
Whether you grew up with GE Appliances, or this is your first, we’re happy to have you in the family.
We take pride in the craftsmanship, innovation and design that goes into every GE Appliances
product, and we think you will too. Among other things, registration of your appliance ensures that we
can deliver important product information and warranty details when you need them.
Register your GE appliance now online. Helpful websites and phone numbers are available in the
Consumer Support section of this Owner’s Manual. You may also mail in the pre-printed registration
card included in the packing material.
249-90583
IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
SAFETY INFORMATION
WARNING
Ŷ
Read all instructions before using the appliance.
Ŷ
DO NOT wash or dry articles that have been previously cleaned in, washed in, soaked in or spotted with
gasoline, dry-cleaning solvents, or other flammable or explosive substances, as they give off vapors that could
ignite or explode.
Ŷ
DO NOT add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water.
These substances give off vapors that could ignite or explode.
Ŷ
Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for
2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a
period, before using a washing machine, turn on all hot-water faucets and let the water flow from each for
several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, DO NOT smoke
or use an open flame during this time.
Ŷ
DO NOT allow children to play on or in this appliance. Close supervision of children is necessary when this
appliance is used near children. Before the washer is removed from service or discarded, remove the door or
lid. Failure to follow these instructions may result in death or injury to persons.
Ŷ
DO NOT reach into the appliance if the tub or agitator is moving to prevent accidental entanglement.
Ŷ
DO NOT install or store this appliance where it will be exposed to the weather.
Ŷ
DO NOT tamper with controls, repair or replace any part of this appliance or attempt any servicing unless
specifically recommended in the user maintenance instructions or in published user repair instructions that you
understand and have the skills to carry out.
To reduce the risk of death, fire, explosion, electric shock, or injury to persons when using
your appliance, follow basic precautions, including the following:
Ŷ
DO NOT operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or
broken parts including a damaged cord or plug.
Ŷ
Unplug the appliance or turn off the circuit breaker before servicing. Pressing the Power button DOES NOT
disconnect power.
Ŷ
See “ELECTRICAL REQUIREMENTS” located in the Installation Instructions for grounding instructions.
READ AND SAVE THESE INSTRUCTIONS
49-905833
IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
PROPER INSTALLATION
This washer must be properly installed and located in accordance with the Installation Instructions before it is used.
Ŷ
Ensure that the hot water hose is connected to the “H” (internal red screened) valve and the cold water hose
is connected to the “C” (internal blue screened) valve.
Ŷ
Install or store where it will not be exposed to temperatures below freezing or exposed to the weather, which
could cause permanent damage and invalidate the warranty.
Ŷ
Properly ground washer to conform with all governing codes and ordinances. Follow details in the Installation
Instructions.
Ŷ
Ensure washer is properly leveled and washer legs are adjusted such that unit is stable.
Ŷ
This washer may not include water supply hoses.
Ŷ
GE Appliances strongly recommends the use of factory specified parts. A list of factory hoses available for
SAFETY INFORMATION
purchase are listed below. These hoses are manufactured and tested to meet GE Appliances specifications.
Ŷ
GE Appliances strongly recommends the use of new water supply hoses. Hoses degrade over time and need
to be replaced every 5 years to reduce the risk of hose failures and water damage.
WHEN NOT IN USE
Ŷ
Turn off water faucets to minimize leakage if a break or rupture should occur. Check the condition of the fill
hoses; GE Appliances recommends changing the hoses every 5 years.
PARTS AND ACCESSORIES
Order on-line at GEApplianceparts.com today,
24 hours a day or by phone at 800.626.2002 during
normal business hours. In Canada, visit your local
GE Appliances parts distributor or call 800.661.1616.
Part Number Accessory
PM14X10002 4 ft rubber water supply hoses
Or
PM14X10005 4 ft braided water supply hoses
WX10X10208 Washer Magic® Washing Machine
Tray (For use with pedestal models)
SBSD137HWW 27” White Pedestal
SBSC137HDG 27” Diamond Grey Pedestal
READ AND SAVE THESE INSTRUCTIONS
449-90583
Getting started
USING THE WASHER
WARNING
To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY
INFORMATION before operating this appliance.
Throughout this manual, features and appearance may vary from your model.
Step 1
• Loosely add items.
Overloading may
negatively impact
wash performance.
See page 12 for
suggested loading
examples.
• Close door.
NOTE: Washer will not
start with door open.
Step 2Step 4
• Open the dispenser and add
detergent, bleach and fabric
• Press Power button to turn on
the washer.
Step 3
(cycle options vary by model)
• Turn the knob to the desired cycle
or use My Cycle (on some
models) to program or
recall your favorite cycle.
softener, as desired.
•
GE Appliances recommends
the use of High Efficiency
as in your
detergent pods in the bottom of the wash
basket before adding clothes.
Step 5
• Press Start to begin the wash cycle. The
machine will weigh your clothes and add the
proper amount of water. When the wash cycle
is finished, the door will unlock.
Controls
detergents such
energy efficient washer.
Place
You can locate your model number on a label on the side of the washer or inside the washer door.
Models: GFWS1705, GFWS1700, GFWN1600, GFW450 and GFW430 (features vary by model)
C
Models: GFWN1300, GFWH1200, GFWN1100 and GFW400 (features vary by model)
C
K
D
H
IJKL
R
EFGR
Tumble
NM
OQ
EG
A
A
B
B
PQ
LF
49-905835
Getting started
Power
A
Press to “wake up” the display. If the display is active, press to put the washer into standby mode.
NOTE: Pressing Power does not disconnect the appliance from the power supply.
Start/Pause-Add A Garment
B
Press to start a wash cycle. If the washer is running, pressing it once will pause the washer and unlock the
door. It will take a few seconds for the door to unlock after pressing Pause. Press again to restart the wash
cycle.
NOTE: If the washer is paused and the cycle is not restarted within 15 minutes, the current wash cycle will be
cancelled.
NOTE: In some cycles the washer will drain first, then unlock the door when it is paused.
NOTE: The washer performs automatic system checks after pressing the Start button. Water will flow in 45
seconds or less. You may hear the door lock and unlock before water flows; this is normal.
USING THE WASHER
Wash Cycles
C
The wash cycles are optimized for specific types of wash loads.
The chart below will help you match the items to be washed with the best wash cycle settings.
For optimal performance, select the cycle that most closely matches the items being washed.
Selections and options shown in bold are the suggested settings for that cycle.
*Some cycles and options may not be available on some models.
Items to WashCycleSoil
Cycle for normal,
regular, or typical
use for washing
up to a full load
of normally
soiled cotton
clothing.
Whites and
household
linens.
Towels, sheets,
pillowcases and
dish rags.
Lingerie and
special care
fabrics with
light soil.
Small loads of
lightly soiled
items that are
needed in a
hurry.
Normal*Ex.
WhitesEx.
Towels/
Sheets*
Delicates/
Hand
Wash
Quick
Wash or
Speed
Wash
Level
Heavy
Heavy
Normal
Light
Ex. Light
Heavy
Heavy
Normal
Light
Ex. Light
Heavy
Heavy
Normal
Light
Ex. Light
Heavy
Heavy
Normal
Light
Ex. Light
Heavy
Heavy
Normal
Light
Light
Ex.
Ex.
Ex.
Ex.
Wash TempSpin
Extra Hot
Hot
Warm
Cold
Tap Cold
Extra Hot
Hot
Warm
Cold
Tap Cold
Extra Hot
Hot
Warm
Cold
Tap Cold
Warm
Cold
Tap Cold
Hot
Warm
Cold
Tap Cold
Selection
Max
High
Medium
Low
No Spin
Max
High
Medium
Low
No Spin
Max
High
Medium
Low
No Spin
High
Medium
Low
No Spin
Max
High
Medium
Low
No Spin
Options AvailableCycle Details
Stain Removal
Guide
Prewash or
Presoak
Add Steam
Time Saver
Extra Rinse
Delay Wash
Stain Removal
Guide
Prewash or
Presoak
Add Steam
Time Saver
Extra Rinse
Delay Wash
Stain Removal
Guide
Prewash or
Presoak
Add Steam
Time Saver
Extra Rinse
Delay Wash
Stain Removal
Guide
Prewash or
Presoak
Time Saver
Extra Rinse
Delay Wash
Stain Removal
Guide
Prewash or
Presoak
Extra Rinse
Delay Wash
Cycle for normal, regular, or
typical use for washing up to
a full load of normally soiled
cotton clothing. Choose the
Heavy or Extra Heavy soil level
selection and Warm or Hot
water temperature selection as
appropriate for your clothes load
for a higher degree of cleaning.
Cycle tailored to clean and
brighten your whites.
Cycle designed for washing
towels, sheets, pillowcases and
dish rags. It is recommended that
towels and sheets be washed
separately for best care and
washing performance.
For lighty soiled items labeled
hand-washable. Provides gentle
tumbling and soak during wash
and rinse.
For cleaning lightly soiled loads
in the fastest time possible. Cycle
time is approximately 30 minutes,
depending on selected options.
649-90583
Getting started
USING THE WASHER
Items to WashCycleSoil
Medium to lightly
soiled athletic
wear items of
technical or
synthetic fabrics.
Large coats,
bed spreads,
mattress covers,
sleeping bags,
and similar large
bulky items.
Heavily soiled
colorfast items.
Heavily soiled
colorfast items.
For items that
need only to be
rinsed, use this
cycle.
Wet load of items.
For items that
need only to be
spun out use this
cycle.
Cleaning the
tub of residue
and odor. No
clothes to be
washed using
this cycle.
Active
Wear*
Bulky
Items or
Bulky/
Bedding
Sanitize*Ex.
Sanitize
with Oxi*
Rinse +
Spin*
Drain +
Spin*
Tub
Clean
Level
Ex.
Heavy
Heavy
Normal
Light
Ex. Light
Ex.
Heavy
Heavy
Normal
Light
Ex. Light
Heavy
Heavy
Normal
Light
Ex. Light
Ex.
Heavy
Heavy
Normal
Light
Ex. Light
Wash TempSpin
Hot
Warm
Cold
Tap Cold
Hot
Warm
Cold
Tap Cold
Extra Hot Max
Extra Hot Max
Selection
Max
High
Medium
Low
No Spin
Max
High
Medium
Low
No Spin
High
Medium
Low
No Spin
High
Medium
Low
No SpinExtra Rinse
Max
High
Medium
Low
No SpinExtra Rinse
Max
High
Medium
Low
No Spin
Options AvailableCycle Details
Stain Removal
Guide
Prewash or
Presoak
Add Steam
Time Saver
Extra Rinse
Delay Wash
Stain Removal
Guide
Prewash or
Presoak
Add Steam
Time Saver
Extra Rinse
Delay Wash
Add Steam
Extra Rinse
Delay Wash
Delay Wash
Delay Wash
Extra Rinse
Delay Wash
Cycle designed for care of
medium to lightly soiled active
wear, athletic wear and technical
fabrics.
Cycle for care of large bulky
items. Incorporates intermittent
soak periods in main wash to
effectively treat soils and odors.
Use this cycle to eliminate 99.9% of
bacteria from fabrics. Cycle uses an
increased water temperature and
a longer wash cycle to provide the
sanitization benefit. A pump purge
and longer rinse is incorporated
to remove contaminates. For best
results, select the Extra Heavy
soil selection if available.
Use this cycle to eliminate 99.9% of
bacteria from fabrics. Be certain to
add an oxi product and detergent
in the amount per manufacturer's
recommendations directly to wash
tub before the load. A pump purge
and extended rinse is incorporated
to remove contaminants.
To quickly rinse and spin out any
items at any time. Utilizes a high
speed spin to extract water from
wet items. To achieve a drain and
spin, delselect the Extra Rinse
option. This cycle will not dispense
fabric softener and bleach.
Utilizes a high speed spin to extract
water from wet items. For items that
need to be rinsed, select the Extra
Rinse option. This cycle will not
dispense fabric softener and bleach.
Recommended use of at least
once per month to clean the tub
of residue and oror. Never load
laundry when using this cycle;
laundry may become damaged.
Cycle incorporates a hot extended
wash, intense agitation action and
a flush out of the pump.
NOTE: The Sanitize and Sanitize With Oxi cycle water temperature CANNOT be changed. The Sanitize and Sanitize
With Oxi cycle are certified by NSF International, an independent third party testing and certification organization. The
certification verified that the cycle reduced 99.9% of bacteria typically found in residential laundry and that no significant
contamination is transferred to subsequent washer loads. Only the Sanitize and Sanitize With Oxi cycle have been
designed to meet the requirements of NSF Protocol P172 for sanitizing effectiveness.
The Sanitize with Oxi cycle, when using an Oxi additive along with your detergent, is designed to remove 99.9% of
bacteria found in home laundry. Measure the detergent and the Oxi products carefully. Place the Oxi
bottom of the wash tub, before adding the clothes. The washer hot water
to ensure the effectiveness of this cycle.
49-905837
NSF Protocol P172
Sanitization Performance of Residential and
Commercial, Family-Sized Clothes Washers
supply connection must provide a minimum of 120°F
product directly in the
Getting started
D
E
(appearance will vary)
USING THE WASHER
F
(appearance will vary)
Add Steam (on some models)
Add Steam adds steam into the washer to assist with loosening stains on the Whites,
Colors/Normal, Towels/Sheets, Active Wear, Bulky Items or Sanitize cycles.
To use:
1. Turn power ON and select a wash cycle.
2. Select the Add Steam button to activate steam.
3. Press the Start/Pause button.
Soil
Change the Soil level to increase or decrease the wash time to remove different amounts of
soil.
To change the Soil level, press the Soil level button until you have reached the desired setting.
You can choose between Extra Light, Light, Normal, Heavy or Extra Heavy soil levels.
Temp
Adjust to select the proper main water temperature for the wash cycle. The PreWash rinse
water is always cold to help reduce energy usage and reduce setting of stains and wrinkles.
Follow the fabric manufacturer’s care label when selecting the wash temperature.
To change the wash temperature, press the wash Temp button until you have reached
the desired setting. You can choose between Tap Cold, Cold, Warm, Hot or Extra Hot (Extra
Hot is available on some models). By design, to protect fabrics, not all wash temperatures are
available for certain wash cycles.
NOTE: The first 10 seconds of the wash fill is always cold. This feature assists in conditioning the
fabric and preventing stains from setting on garments.
G
(appearance will vary)
H
I
849-90583
Spin
Changing the Spin speed changes the final spin speed of the cycles. Always follow the garment
manufacturer’s care label when changing the Spin speed.
To change the Spin speed, press the Spin speed button until you have reached the desired
setting. You can choose between No Spin, Low, Medium, High or Max. Higher spin speeds are
not available on certain cycles, such as Delicates.
Higher spin speeds remove more water from the clothes and will help reduce dry time, but may
also increase the possibility of setting wrinkles on some fabrics.
My Cycle (on some models)
To save a favorite cycle, set the desired settings for wash cycle, soil level, spin speed and wash temp
settings and hold down the My Cycle button for 3 seconds. A beep will sound to indicate the cycle has
been saved.
To use your custom cycle, press the My Cycle button before washing a load.
To change the saved cycle, set the desired settings and hold down the My Cycle button for 3
seconds.
NOTE: When using My Cycle, wash options cannot be modified after the cycle has been
started.
NOTE: If you change wash options with My Cycle before starting the cycle, the My Cycle
light will turn off and you will be returned to the base cycle.
PreWash (on some models)
Prewash is an extra wash before the main wash. Use it for heavily soiled clothes or for
clothes with a care label that recommends prewashing before washing. Be sure to add liquid
or powder high-efficiency detergent, or the proper wash additive to the prewash dispenser.
PreWash must be selected prior to pressing Start.
The PreWash feature will fill the washer with cold water (adding the prewash detergent),
tumble the clothes, drain and spin. Then the washer will run the selected wash cycle.
NOTE: In some special cycles, the prewash is selected automatically as the default. You
can modify this selection at any time.
Getting started
USING THE WASHER
J
K
I
or
(depending
on model)
PreSoak (on some models)
For soaking your garments prior to the wash cycle. This option begins with a brief tumble
and then proceeds to soak the clothes with water and detergent for a specified period of
time. Once complete, the cycle will begin automatically. PreSoak must be selected prior to
pressing Start.
The PreSoak time will add an additional 30 minutes to the overall wash time. High-efficiency
detergent from the main wash compartment in the dispenser is used for the PreSoak period
and main wash cycle.
Time Saver (on some models)
This option reduces the overall washer cycle time by optimizing the wash, rinse and spin
actions and/or gently raising the wash temperature to get clothes cleaned faster. Option is
available on Normal, Whites, Towels/Sheets, Delicates, Bulky Items and Active Wear
cycles. Total wash time will vary based on cycle chosen and options selected.
To use:
1. Turn power on and select a wash cycle which has Time Saver as an option.
2. Make any adjustments to Soil, Temp and Spin as desired.
3. Press the Time Saver button to reduce the overall wash time.
4. Press the Start/Pause button.
Delay Wash
You can delay the start of a wash cycle for up to 24 hours. Press the Delay Wash button to
choose the amount of time you want to delay the start of the wash cycle. Once the desired
time is reached, press the Start button. The machine will count down and start automatically
at the correct time.
NOTE: If you forget to fully close the door, a reminder signal will beep reminding you to do
so.
NOTE: If you open the door when the delay is counting down, the machine will enter
the pause state. You must close the door and press Start again in order to restart the
countdown.
L
or
(depending
on model)
M
or
Extra Rinse
This option allows for an extra rinse during a cycle to remove excess dirt and detergent from
soiled loads.
On models with Rinse + Spin cycle, a drain and spin cycle can be achieved by pressing the
Extra Rinse button until the light is no longer illuminated.
Stain Removal Guide (on some models)
The Stain Removal Guide is pre-programmed with the ideal wash and rinse settings to tackle
five common stains. To use this feature, select the desired wash cycle and then press the Stain Removal Guide button until the stain you want to remove is highlighted. Next, press the Start button.
For some stains, a prewash will be selected automatically. If desired, add detergent or wash
additive to the prewash dispenser. Add Steam cannot be selected along with this feature.
Stain Wash (on some models)
The Stain Wash modifier can be used with all cycles except Rinse + Spin and Tub Clean
(depending
on model)
49-905839
and is preprogrammed with the ideal wash and rinse settings to tackle common stains. To use
this feature, select the desired wash cycle and then press the Stain Wash button.
Once selected, press the Start button to start the cycle. For some stains, a PreSoak will be
selected automatically.
Getting started
N
Tumble
Ext Tumble
O
USING THE WASHER
P
Q
(depending
on model)
or
or
Tumble Care or Extended Tumble (on some models)
Freshly tumbles your garments periodically for up to 8 hours after the wash cycle is complete
to lessen the setting of wrinkles and creases when you are not able to move clothing to the
dryer right away.
At the end of the cycle, the display will scroll “END” and after ten minutes the Tumble Care or
Extended Tumble will begin. It can be stopped at any time by pressing the Power button.
NOTE: The Tumble Care or Extended Tumble option cannot be added to the My Cycle
feature.
Volume (on some models)
This button has two functions:
Ŷ
To change the loudness of the end of cycle signal, press the button as many times as
needed to reach the desired volume. There are four sound levels including OFF.
Ŷ
To turn the button sounds ON/OFF, press and hold the button for 3 seconds.
Cycle Signal (on some models)
Use the Signal pad to change the volume of the end of cycle signal.
Press the pad until you reach the desired volume.
Lock Controls or Lock (depending on model)
You can lock the controls to prevent any selections from being made. Or you can lock or
unlock the controls after you have started a cycle.
Children cannot accidentally start the washer by touching buttons with this option selected.
To lock the washer, press and hold the Lock Controls or Lock button for 3 seconds.
To unlock the washer controls, press and hold the Lock Controls or Lock button for 3
seconds.
A sound is made to indicate the lock/unlock status.
The indicator light above the button will illuminate when the controls are locked.
NOTE: The Power button can still be used when the machine is locked.
R
(appearance will vary
and not all features
on all models)
Display
Displays the approximate time remaining until the end of the cycle.
NOTE: The cycle time is affected by the water pressure in your home and the balance
of the load in the washer. You may see the time remaining on the display increase to
accommodate a slower spin speed to handle unbalanced loads.
On some models, cycle status is also displayed and certain features such as Delay Wash or
Steam are shown indicating they have been selected.
If an out-of-balance condition is detected by the washer, the Spin light will blink during
the remaining portion of the cycle and will stay illuminated for a short time after cycle
completion. On some models, there is also a “Load Rebalancing” message displayed. When
this occurs, the washer is taking actions to correct the out-of-balance condition and complete
the cycle normally. In some cases, the washer may not be able to balance the load and
spin up to full speed. If you notice the load is more wet than usual at the end of the cycle,
redistribute the load evenly in the wash tub and run a Drain + Spin cycle.
1049-90583
Getting started
O
Dispenser Drawer
Slowly open the dispenser drawer by pulling it out until it stops.
After adding laundry products, slowly close the dispenser drawer. Closing
the drawer too quickly could result in early dispensing of the bleach, fabric
softener or detergent.
You may see water in the dispenser drawer at the end of the cycle. This is a
result of the flushing/siphoning action and is part of the normal operation of
the washer.
Prewash Compartment (on some models)
Ŷ
Only use the Prewash Compartment if you are selecting the Prewash cycle
for heavily soiled clothes. Add measured detergent or prewash additive to
the back left prewash compartment of the dispenser drawer.
Ŷ
Detergent or prewash additive is flushed from the dispenser in the prewash
cycle (if selected).
NOTE: Liquid detergent will drain into the washer drum as it is added.
Ŷ
Detergent usage may need to be adjusted for water temperature, water
hardness, size
your washer as it can
the clothes.
and soil level of the load. Avoid using too much detergent in
lead to over sudsing and detergent residue
being left on
USING THE WASHER
Detergent Compartment
ŶHigh-efficiency detergent is required for this
washer. Use the detergent manufacturer’s
recommended amount.
temperature, water hardness, size and soil level of the
load. Avoid using too much detergent in your washer
as it can lead to oversudsing and detergent residue
being left on the clothes.
The detergent selection insert must be placed in the detergent compartment
in a specific position according to what type of detergent you are using.
ŶPowder Detergent – Remove the detergent selection insert and place it in
a safe location outside of the washer.
ŶLiquid Detergent – You will need to adjust the insert according to the type
of Liquid Detergent you are using. The Icons on the side of the detergent
compartment must line up on the center when the insert is in position.
NOTE: Not all models have the 2x and 3x detergent settings. Some have only
regular HE detergent settings. You must reduce the amount of detergent for
2x or 3x detergent per bottle instructions.
Move the insert by pulling it up and replace it by sliding it down between
either the rear or front detergent compartment molded rails, as desired, for
liquid detergent. Remove for powder detergent.
Remove for powder detergent
Normal
HE Liquid
Detergent
Setting
2X HE Liquid
Detergent Setting
(most common
setting)
3X HE
Liquid
Detergent
Setting
1X
2X
3X
LIQUID
DETERGENT
remove for powder
S
Liquid detergent may seep under the insert prior to the start of the cycle. This
is normal and will not affect the wash performance.
49-9058311
Appearance may vary
Getting started
Liquid Bleach Compartment (on some models)
IMPORTANT: The bleach compartment position varies by model. Be sure to
identify the correct compartment for bleach before using.
If desired, measure out the recommended amount of liquid bleach, not to exceed 1/3 cup
(80 ml), and pour into the right compartment labeled “LIQUID BLEACH”.
Do not exceed the maximum fill line. Overfilling can cause early dispensing of the
bleach which could result in damaged clothes.
NOTE: Do not use powdered bleach in the dispenser.
Fabric Softener Compartment (on some models)
IMPORTANT: The fabric softener compartment position varies by model. Be sure to
identify the correct compartment for fabric softener before using.
If desired, pour the recommended amount of liquid fabric softener into the compartment
USING THE WASHER
labeled “FABRIC SOFTENER.”
Use only liquid fabric softener in the dispenser.
Dilute with water to the maximum fill line. Do not exceed the maximum fill line.
Overfilling can cause early dispensing of the fabric softener which could stain clothes.
NOTE: Do not pour fabric softener directly on the wash load.
Loading
Always follow fabric manufacturer’s care label when laundering.
Sorting Wash Loads
Sort by color (whites, lights, colors), soil level, fabric type (sturdy cottons, easy care, delicates) and whether the
fabric produces lint (terry cloth, chenille) or collects lint (velveteen, corduroy). Wash lint producers such as cotton
towels and socks separate from lint collectors including synthetic garments and dress pants.
WARNING
DO NOT wash fabrics soiled with flammable liquids or cleaning solvents.
No washer can completely remove oil.
DO NOT wash or dry anything that has been soaked in or spotted with any type of oil (including cooking oils).
DO NOT reach into the washer until all moving parts have stopped.
Doing so can result in death, explosion, fire or amputation.
- Fire Hazard
Loading the Washer
The wash drum may be fully loaded with loosely added items.
Loading Examples
WORKWEARLINENSMIXED LOADDELICATES*
4 Jeans
5 Work Wear
Shirts
5 Work Wear
Pants
2 Bath Sheets
10 Bath
Towels/
12 Washcloths
7 Hand
Towels/
2 Terrycloth
Bath Mats
OR
2 Flat
Queen-Sized
Sheets
2 Fitted
Queen-Sized
Sheets
4 Pillowcases
4 Pillowcases
2 Hand Towels
2 Flat Sheets/2 Fitted Sheets
2 Bath Towels/4 Washcloths
OR
6 Shirts (Men’s or Women’s)
4 Pair Pants (Khakis or Twills)
5 T-shirts
7 Pairs of Boxers
4 Pairs of Shorts
OR
6 T-shirts
4 Pairs of Sweatpants
4 Sweatshirts
2 Hoodies
7 Pairs of Socks
7 Bras
7 panties
3 Slips
2 Camisoles
4 Nightgowns
* Using a nylon
mesh bag for
small items is
recommended.
1 Pair Casual Wear Work Pants
1249-90583
QUICK WASH
(2–3 GARMENTS)
2 Casual Wear Work Shirts
OR
3 Soccer Uniforms
Care and cleaning
Exterior
Immediately wipe off any spills. Wipe with damp cloth. Do not hit surface with sharp objects.
Interior
To clean the interior of the washer, select the Tub Clean feature on the control panel. This Tub Clean cycle should
be performed, at a minimum, once per month. This cycle will use more water, in addition to bleach, to control the
rate at which soils and detergents may accumulate in your washer.
NOTE: Read the instructions below completely before starting the Tub Clean cycle.
Remove any garments or objects from the washer and ensure the washer tub is empty.
1
Open the washer door and pour one cup or 250 ml of liquid bleach or other washing
2
machine cleaner into the tub.
Close the door and select the Tub Clean cycle. Push the Start pad.
3
When the Tub Clean cycle is working, the display will show the estimated cycle time
4
remaining. The cycle will complete in about 90 minutes. Do not interrupt the cycle.
After the cycle is complete, leave the door open slightly for better ventilation.
5
If for any reason the cycle needs to be interrupted, the door will not open immediately. Forcing
open the door at this stage may cause water to flood. The door will open after the water is
drained to a level where it would not flood the floor.
Video
CARE AND CLEANING
Tub Clean may be interrupted by pressing the Start pad in between cycles. A power outage
in the house might also interrupt the cycle. When the power supply is back, the Tub Clean
cycle resumes where it had stopped. When interrupted, be sure to run a complete Tub Clean cycle before using the washer. If the Power pad is pressed during Tub Clean, the
cycle will be lost.
IMPORTANT:
Ŷ
Run Tub Clean with 1 Cup (250 ml) of bleach once a month.
Ŷ
After the completion of a Tub Clean cycle, the interior of your washer may have a bleach smell.
Ŷ
It is recommended to run a light color load after the Tub Clean cycle.
Pump Filter
Due to the nature of the front-load washer, it is sometimes possible for small articles to pass to
the pump. The washer has a filter to capture lost items so they are not dumped to the drain. To
retrieve lost items, clean out the pump filter.
Using a small flathead screwdriver or coin, open the access door.
1
Place a shallow pan or dish under the pump access door and towels on the floor in front of the
2
washer to protect the floor. It is normal to catch about a quart of water when the filter is removed.
NOTE: If there is water in the tub when the pump filter is cleaned, it will drain out and a larger
pan or dish may be necessary.
Pull down the pour spout.
3
Turn the pump filter counterclockwise and remove the filter slowly, controlling the flow of the
4
draining water.
Clean the debris from the filter.
5
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Pump
filter
Replace the filter and turn clockwise. Tighten securely.
6
Flip up the pour spout.
7
Close the access door by hooking the bottom tabs first, then rotating the access door shut.
8
49-9058313
Care and cleaning
Dispenser Drawer Area
Detergent and fabric softener may build up in the dispenser drawer.
Residue should be removed once or twice a month.
Ŷ
Remove the drawer by first pulling it out until it stops. Then reach back into the
left or right rear corner (depending on model) of the drawer cavity and press down
firmly on the lock tab, pulling out the drawer.
Ŷ
Remove the inserts from the bleach and fabric softener compartments and the
CARE AND CLEANING
detergent insert. Rinse the inserts and the drawer with very warm water to remove
traces of accumulated laundry products.
Tab on back right or left depending
on model
Lock tab is visible only after
drawer has been pulled open
Ŷ
To clean the drawer opening, use a small brush to clean the recess. Remove all residue
from the upper and lower parts of the recess.
Ŷ
Return inserts to the proper compartments. Replace the dispenser drawer.
Ŷ
To reduce buildup in the Dispenser Drawer area:
Use only HE
High-Efficiency
detergent.
Door Gasket
Open the washer door. Using both hands, press down the door
gasket. While holding down the door gasket, inspect the interior of
the gasket by pulling it down with your fingers. Remove any foreign
objects if found trapped inside this gasket. Make sure there is
nothing blocking the holes behind the gasket.
When you are finished cleaning the door gasket, remove your hands
and the gaskets will return to the operating position.
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Long Vacations
Be sure water supply is shut off at faucets. Drain all water from hoses and water filter pump area if weather will be
below freezing.
Moving and Storage
Ask the service technician to remove water from drain pump and hoses. Do not store the washer where it will be
exposed to the weather. When moving the washer, the tub should be kept stationary by using the shipping bolts
removed during installation. See Installation Instructions in this manual. If these parts are not available, they can be
ordered by visiting our Website at GEAppliances.com or by calling GE Appliances at 800.GE.CARES.
1449-90583
Installation
Washer
Instructions
If you have any questions, call GE Appliances at 800.GE.CARES
(800.432.2737)
In Canada, call 800.561.3344
orvisit our Website at: GEAppliances.com
orvisit www.GEAppliances.ca
BEFORE YOU BEGIN
Read these instructions completely and carefully.
•
IMPORTANT –Save these
instructions for local inspector’s use.
•
IMPORTANT –Observe all
governing codes and ordinances.
• Note to Installer – Be sure to leave these
instructions with the Consumer.
• Note to Consumer – Keep these
instructions for future reference.
• Skill level – Installation of this appliance requires
basic mechanical and electrical skills.
• Completion time – 1-3 hours
• Proper installation is the responsibility of the
installer.
• Product failure due to improper installation is not
covered under the Warranty.
PARTS SUPPLIED
Cable Tie Drain Hose Guide
Inlet Hose Screen Washers (2)
PARTS REQUIRED (Obtain Locally)
Water Hoses (2)
Included on some models
TOOLS REQUIRED
Adjustable wrench or
1/2” socket with ratchet
Channel-lock adjustable
pliers
Adjustable wrench or
9/16” open-end wrench
Carpenter’s Level
STACK BRACKET KIT
A stack bracket kit is available at additional cost.
Order kit # WE25X10018 or GEFLSTACK.
It can be ordered in the United States by visiting our Web
site at GEAppliances.com or calling GE Appliances at
800.GE.CARES.
In Canada, call 800.661.1616 or visit your local
GE Appliances dealer.
OPTIONAL PEDESTAL ACCESSORY
REPLACEMENT PARTS
If replacement parts are needed for your washer,
they can be ordered in the United States by visiting
our Website at GEAppliances.com or by calling
GE Appliances at 800.GE.CARES. In Canada, visit
www.GEAppliances.ca or call 800.561.3344.
49-9058315
A pedestal is available at additional cost. This product
should be used with the pedestal # SBSC137HXX
and SBSD137HXX. Follow the pedestal Installation
Instructions.
It can be ordered in the United States by visiting our Web
site at GEAppliances.com or calling GE Appliances at
800.GE.CARES.
In Canada, call 800.661.1616 or visit your local
GE Appliances dealer.
Installation Instructions
LOCATION OF YOUR WASHER
DO NOT Install the Washer:
1. In an area exposed to dripping water or outside
weather conditions. The ambient temperature should
never be below 60°F (15.6°C) for proper washer
operation.
2. In an area where it will come in contact with curtains
or drapes.
3. On carpet. The floor MUST be a hard surface with
DPD[LPXPVORSHRIƎSHUIRRWFPSHU
cm). To make sure the washer does not vibrate or
move, you may have to reinforce the floor.
NOTE:,IIORRULVLQSRRUFRQGLWLRQXVHƎ
impregnated plywood sheet solidly attached to existing
floor covering.
• Consideration must be given to provide adequate
clearance for installation and service.
• Closet doors must be louvered or otherwise ventilated
and have at least 60 square inches (387.1 cm2) of
open area. If the closet contains both a washer and a
dryer, doors must contain a minimum of 120 square
inches (774.2 cm2) of open area.
ROUGH-IN DIMENSIONS
FRONT
27.0”
(68.6 cm)
39.8”
(101.09 cm)
SIDE
1700(5)/1600/1300/450/430/400 Series
models: 33.6” (85.3 cm)
1200/1100 Series models: 32.1” (81.3 cm)
MOBILE HOME INSTALLATION
Installation must conform to Standard for Mobile Homes,
ANSI A119.1 and National Mobile Home Construction
and Safety Standards Act of 1974 (PL93-383).
39.8”
(101.09 cm)
NOTE: With pedestal, 52.6”
Stacked, 84”
1649-90583
Installation Instructions
UNPACKING THE WASHER
WARNING
unpacked. Make materials inaccessible to children.
Children might use them for play. Cartons covered
with rugs, bedspreads or plastic sheets can become
airtight chambers causing suffocation.
1. Cut and remove the top and bottom packaging straps.
2. While it is in the carton, carefully lay the washer on its
side. DO NOT lay the washer on its front or back.
3. Turn down the bottom flaps—remove all base packaging,
including the cardboard, styrofoam base and styrofoam
tub support (inserted in center of base).
NOTE: If you are installing a pedestal, proceed to the
installation instructions that come with the pedestal.
4. Carefully return the washer to an upright position and
remove the carton.
5. Carefully move the washer to within 4 feet (122 cm)
of the final location.
Recycle or destroy the carton and
plastic bags after the washer is
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6. Remove the following from the back side of the washer:
NOTE: Failure to remove the shipping braces can
cause the washer to become severely unbalanced.
IMPORTANT: Save all bolts for future use.
NOTE: If you must transport the washer at a later date,
you must reinstall the shipping support hardware to
prevent shipping damage. Keep the hardware in the
plastic bag provided.
In case you misplace your shipping bolts, replacements
are available at additional cost. They can be ordered in the
United States by visiting our website at GEAppliances.com
or calling GE Appliances at 800.GE.CARES. In Canada, call
800.661.1616. Order kit #WH49X10039.
49-9058317
Installation Instructions
ELECTRICAL REQUIREMENTS
WARNING
Plug into a grounded 3-prong outlet.
DO NOT remove ground prong.
DO NOT use an adapter.
DO NOT use an extension cord.
Failure to follow these instructions can result in death,
fire or electrical shock.
CIRCUIT – Individual, properly polarized and grounded
15 or 20 amp circuit breaker or time-delay fuse.
POWER SUPPLY – 2 wire plus ground, 120 Volt, single
phase, 60 Hz, alternating current.
Outlet Receptacle – Properly
grounded 3-prong receptacle to
be located so the power cord is
accessible when the washer is in
an installed position. If a 2-prong
receptacle is present, it is the
owner’s responsibility to have a
licensed electrician replace it with
a properly grounded 3-prong grounding type receptacle.
Washer must be electrically grounded in accordance with
local codes and ordinances, or in the absence of local
codes, with latest edition of the NATIONAL ELECTRICAL
CODE, ANSI/NFPA NO. 70 or CANADIAN ELECTRICAL
CODE, CSA C22.1. Check with a licensed electrician if you
are not sure that the washer is properly grounded.
- Electrical Shock Hazard
Ensure proper
ground exists
before use.
WARNING
Disconnect power supply before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
WARNING
Certain internal parts are intentionally not grounded
and may present a risk of electric shock only during
servicing.
Service personnel – DO NOT contact the following
parts while the appliance is energized: motor, drain
pump and heater.
WATER SUPPLY REQUIREMENTS
Hot and cold water faucets MUST be installed within
42 inches (107 cm) of your washer’s water inlet. The
faucets MUST be 3/4” (1.9 cm) garden hose-type so
inlet hoses can be connected. Water pressure MUST be
between 10 and 120 pounds per square inch. Your water
department can advise you of your water pressure. The
hot water temperature should be set to deliver water at
120° to 140°F (48°–60°C) to provide proper Automatic
Temperature Control (ATC) performance.
DRAIN REQUIREMENTS
1. Drain capable of eliminating 17 gals
(64.3 L) per minute.
- Electrical Shock Hazard
- Shock Hazard
GROUNDING INSTRUCTIONS
This appliance must be grounded. In the event of
malfunction or breakdown, grounding will reduce the risk
of electric shock by providing a path of least resistance
for electric current. This appliance is equipped with a
cord having an equipment- grounding conductor and
a grounding plug. The plug must be plugged into an
appropriate outlet that is properly installed and grounded
in accordance with all local codes and ordinances.
WARNING
risk of electrical shock. Check with a qualified electrician,
or service representative or personnel, if you are in
doubt as to whether the appliance is properly grounded.
DO NOT modify the plug on the power supply cord. If it
will not fit the outlet, have a proper outlet installed by a
qualified electrician.
If required by local codes, an external 18 gauge or larger
copper ground wire (not provided) may be added. Attach
to washer cabinet with a #10-16 x
(available at any hardware store) to rear of washer.
Improper connection of the equipmentgrounding conductor can result in a
1/2
” sheet metal screw
2. A standpipe diameter of 1-1/4”
(3.18 cm) minimum.
3. The standpipe height above the floor
should be:
Minimum height: 24” (61 cm)
Maximum height: 96” (244 cm)
NOTE: The drain hose attached to
the washer can reach a 58” (147 cm)
high standpipe. For a higher standpipe,
contact an authorized parts distributor.
96”
(244 cm)
Max.
24”
(61 cm)
Min.
1849-90583
Installation Instructions
INSTALLING THE WASHER
1. Run some water from the hot and
cold faucets to flush the water lines
and remove particles that might clog
the water valve screens.
2. Obtain inlet hoses locally.
3. Ensure there is a rubber washer in the
hoses. Reinstall the rubber washer
into the hose fitting if it has fallen out
during shipment. Carefully connect
the inlet hose marked HOT to the
outside “H” outlet of the water
valve. Tighten by hand; then
tighten another 2/3 turn with
pliers. Carefully connect the
other inlet hose to the inside
“C” outlet of the water valve.
Tighten by hand; then tighten
another 2/3 turn with pliers. Do
not cross-thread or overtighten these connections.
4. Install the screen washers by
inserting them into the free
ends of the inlet hoses with
H
protruded side facing the
faucet.
5. Connect the inlet hose ends
to the HOT and COLD water
faucets tightly by hand; then
tighten another 2/3 turn with
pliers. Turn the water on and
check for leaks.
6. Carefully move the washer to its final location. Gently
rock the washer into position. It is important not
to damage the rubber leveling legs when moving
your washer to its final location. Damaged legs can
increase washer vibration. It may be helpful to spray
window cleaner on the floor to help move your washer
into its final position. NOTE: To reduce vibration,
ensure that all four rubber leveling legs are firmly
touching the floor. Push and pull on the back right
and then back left of your washer.
NOTE: Do not use the dispenser drawer or door to lift
the washer.
NOTE: If you are installing into a drain pan, you can
use a 24-inch-long 2x4 to lever the washer into place.
7. With the washer in its final
position, place a level on top
of the washer (if the washer is
installed under a counter, the
washer should not be able to
rock). Adjust the front leveling
legs up or down to ensure the
washer is resting solidly. Turn the
locknuts on each leg up toward the base of the washer
and snug with a wrench.
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C
Inlet
Hose
Screen
Washers
INSTALLING THE WASHER (cont.)
NOTE: Keep the leg extension
at a minimum to prevent
excessive vibration. The farther
out the legs are extended, the
more the washer will vibrate.
If the floor is not level or is
damaged, you may have to
extend the rear leveling legs.
8. Attach U-shaped hose guide to
the end of the drain hose. Place
the hose in a laundry tub or standpipe and secure it
with the cable tie provided in the enclosure package.
Cable
Tie
Cable
Tie
NOTE: If the drain hose is placed
in a standpipe without forming a
U shape, a siphoning action could
occur. There must be an air gap
around the drain hose. A snug hose
fit can also cause a siphoning action.
NOTE: Do not place drain hose
deeper than 7” into the drain. 4” - 7”
is suggested. Deeper than 7” can
cause a siphoning action.
9. Plug the power cord into a grounded outlet.
NOTE: Check to be sure the power is off at the circuit
breaker/fuse box before plugging the power cord into
an outlet.
10. Turn on the power at the circuit breaker/fuse box.
11. Read the rest of this Owner’s Manual. It contains
valuable and helpful information that will save you
time and money.
12. Before starting the washer, check to make sure:
Main power is turned on.
The washer is plugged in.
The water faucets are turned on.
The unit is level and all four leveling legs are firmly
on the floor.
The shipping support hardware is removed and saved.
The drain hose is properly tied up.
There are no leaks at the faucet, drain line or washer.
13. Run the washer through a complete cycle. Check for
water leaks and proper operation.
14. If your washer does not operate, please review the
Troubleshooting Tips section before calling for service.
15. Place these instructions in a location near the
washer for future reference.
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Tie
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49-9058319
Troubleshooting Tips... Before you call for service
ProblemPossible CauseWhat To Do
Not draining
Not spinning
Not tumbling
Leaking water Door gasket is damagedCheck to see if gasket is seated and not torn. Objects left in
TROUBLESHOOTING TIPS
Clothes too
wet
Incomplete
cycle or
timer not
advancing
Load is out of balanceRedistribute clothes and run Drain + Spin or Rinse + Spin.
Increase load size if washing small load containing heavy and light items.
Pump cloggedSee page 13 on how to clean the Pump Filter.
Drain hose is kinked or
improperly connected
Household drain may be
clogged
Drain hose siphoning; drain
hose pushed too far down
the drain
Check back left of washer
for water
Fill hoses or drain hose is
improperly connected
Household drain may be
clogged
Dispenser clogged
Incorrect use of detergentUse only HE and correct amount of detergent.
Dispenser box crackedIf new installation, check for crack on inside of dispenser box.
Load is out of balanceRedistribute clothes and run Drain + Spin or Rinse + Spin.
Pump cloggedSee page 13 on how to clean the Pump Filter.
OverloadingThe dry weight of the load should be less then 16 lbs.
Drain hose is kinked or
improperly connected
Household drain may be
clogged
Drain hose siphoning; drain
hose pushed too far down the
drain
Automatic load redistribution Timer adds 3 minutes to cycle for each rebalance. 11 or 15
Pump cloggedSee page 13 on how to clean the Pump Filter.
Straighten drain hose and make sure washer is not sitting on it.
Check household plumbing. You may need to call a plumber.
Ensure there is an air gap between hose and drain.
pockets may cause damage to the washer (nails, screws, pens,
pencils).
Water may drip from the door when the door is opened. This is a
normal operation.
Carefully wipe off rubber door seal. Sometimes dirt or clothing is
left in this seal and can cause a small leak
If this area is wet, you have oversudsing condition. Use less
detergent.
Make sure hose connections are tight at washer and faucets and
make sure end of drain hose is correctly inserted in and secured to
drain facility.
Check household plumbing. You may need to call a plumber.
Powder soap may cause clogs inside the dispenser and cause
water to leak out the front of the dispenser. Remove drawer and
clean both drawer and inside of dispenser box. Please refer to
Cleaning the Washer section.
Increase load size if washing small load containing heavy and light items.
The machine will slow the spin speed down to 410 rpm if it has a
hard time balancing the load. This speed is normal.
Straighten drain hose and make sure washer is not sitting on it.
Check household plumbing. You may need to call a plumber.
Ensure there is an air gap between hose and drain.
rebalances may be done. This is normal operation.
Do nothing; the machine will finish the wash cycle.
Drain hose is kinked or
improperly connected
Household drain may be
clogged
Drain hose siphoning; drain
hose pushed too far down the
drain
Straighten drain hose and make sure washer is not sitting on it.
Check household plumbing. You may need to call a plumber.
Ensure there is an air gap between hose and drain.
2049-90583
Troubleshooting Tips... Before you call for service
ProblemPossible CauseWhat To Do
Loud or unusual
noise; vibration or
shaking
No power/washer not
working or dead
Snags, holes, tears,
rips or excessive
wear
Control time wrong
or changes
Not enough waterThis is normalHorizontal washers do not require the tub to fill with water
Washer pauses or
has to be restarted, or
washer door is locked
and will not open
Door unlocks or
press Start and
machine doesn’t
operate
Water does not enter
washer or enters
slowly
WrinklingImproper sorting
Cabinet movingWasher is designed to move 1/4” to reduce forces
transmitted to the floor. This movement is normal.
All rubber leveling legs are
not firmly touching the floor
Unbalanced loadPause unit, open door and manually redistribute load. To
Pump cloggedSee page 13 on how to clean the Pump Filter.
Washer is unpluggedMake sure cord is plugged securely into a working outlet.
Water supply is turned offTurn both hot and cold faucets fully on.
Circuit breaker/fuse is
tripped/blown
Automatic self system
checks
OverloadedDo not exceed maximum recommended load sizes. See
Pens, pencils, nails, screws
or other objects left in
pockets
Pins, snaps, hooks, sharp
buttons, belt buckles, zippers
and sharp objects left in pockets
This is normalDuring spin the washer may need to rebalance the load
Pump cloggedSee page 13 on how to clean the Pump Filter.
This is normal
Incorrect operationSimply open and close the door firmly; then press Start.
Automatic self system
checks
Water supply is turned offTurn on both hot and cold faucets fully.
Water valve screens are
stopped up
Inlet hose screen washers
are stopped up
OverloadingLoad your washer so clothes have enough room to move freely.
Incorrect wash cycleMatch cycle selection to the type of fabric you arewashing
Repeated washing in water
that is too hot
Push and pull on the back right and then back left of your
washer to check if it is level. If the washer is uneven, adjust the
rubber leveling legs so they are all firmly touching the floor and
locked in place. Your installer should correct this problem.
check machine, run rinse and spin with no load. If normal,
unbalance was caused by load.
Check house circuit breakers/fuses. Replace fuses or
reset breaker. Washer should have separate outlet.
First time the washer is plugged in, automatic checks
occur. It may take up to 20 seconds before you can use
your washer. This is normal operation.
recommended maximum load sizes on page 12.
Remove loose items from pockets.
Fasten snaps, hooks, buttons and zippers.
sometimes to reduce vibrations. When this happens, the
estimated time is increased causing time left to increase or jump.
like top-load washers.
Front-load washers start up differently than top-load washers,
and it takes 30 seconds to check the system. The door will
lock and unlock.
After Start is pressed, the washer does several system
checks. Water will flow 60 seconds after Start is pressed.
Turn off the water source and remove the water
connection hoses from the upper back of the washer. Use
a brush or toothpick to clean the screens in the machine.
Reconnect the hoses and turn the water back on.
Turn off the water source and remove the inlet hoses from
the wall faucets. Use a brush or toothpick to clean the
screen washers in the end of the hoses. Reconnect the
hoses and turn the water back on.
Avoid mixing heavy items (like work clothes) with light items (like
blouses).
(especially for easy care loads).
Wash in warm or cold water.
TROUBLESHOOTING TIPS
49-9058321
Troubleshooting Tips... Before you call for service
ProblemPossible CauseWhat To Do
Grayed or
yellowed
clothes
Colored spotsIncorrect use of fabric
TROUBLESHOOTING TIPS
Water
temperature is
incorrect
Slight variation
in metallic color
Bad odor inside
your Washer
Detergent leakIncorrect placement of
Improper
dispensing
of softener or
bleach
Dispenser
drawer not
dispensing
properly
Pump running
while washer is
not in use
Not enough detergentUse correct amount of detergent.
Not using HE (high
efficiency) detergent
Hard waterUse hottest water safe for fabric.
Water is not hot enoughMake sure water heater is delivering water at 120°–140°F
Detergent is not dissolvingTry a liquid HE detergent.
Dye transferSort clothes by color. If fabric label states wash separately,
softener
Dye transferSort whites or lightly colored items from dark colors.
Water supply is improperly
connected
House water heater is not set
properly
This is normalDue to the metallic properties of paint used for this unique
Washer unused for a
long time, not using
recommended quality of HE
detergent or used too much
detergent
detergent insert
This is normalIt is normal operation to see detergent leak on door gasket
Dispenser cloggedMonthly clean the dispenser drawer to remove buildup of
Softener or bleach is filled
above the max line
Softener or bleach cap issueMake sure softener and bleach cap for dispenser are seated or
Laundry detergent packet
placed in dispenser drawer
Clog in sump drainThis is normal. Drain sump is detecting an undesired water
Use only HE detergent.
Use a water conditioner like Calgon brand or install a water
softener.
(48°–60°C).
unstable dyes may be indicated.
Check fabric softener package for instructions and follow
directions for using dispenser.
Promptly remove wash load from washer.
Make sure hoses are connected to correct faucets.
Make sure house water heater is delivering water at 120°–
140°F (48°–60°C).
product, slight variations of color may occur due to viewing
angles and lighting conditions.
Run a Tub Clean cycle.
In case of strong odor, you may need to run the Tub Clean
cycle more than once.
Use only the amount of detergent recommended on the
detergent container.
Use only HE (high efficiency) detergent.
Always remove wet items from the washer promptly after
machine stops running.
Leave the door slightly open for the water to air dry. Close
supervision is necessary if this appliance is used by or near
children. Do not allow children to play on or in this or any other
appliance.
Make sure detergent insert is properly located and fully seated.
Never put detergent above max line.
about 20 seconds after filling the dispenser.
chemicals.
Make sure to have the correct amount of softener or bleach.
they will not work.
Laundry detergent packets should not be used in the
dispenser. They should only be added directly to the wash tub
following the manufacturer's directions.
fill level from a potential open faucet. Shut off water valve and
inspect water valve for blockage.
2249-90583
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