General Dynamics Itronix IX-NW620 Users Manual

VERIZON WIRELESS V620 USER MANUAL

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WELCOME

Congratulations on purchasing a Verizon Wireless V620 PC Card and VZAccess Manager. Using our wireless PC Card with your laptop, you can connect to the Internet, corporate intranet, and your email while you're away from the office at high speed. This manual will provide information needed to get started and effectively use your new PC Card and VZAccess Manager software.

WIRELESS COMMUNICATIONS

Important Notice

Due to the transmission and reception properties of wireless communications, data can occasionally be lost or delayed. This can be due to the variation in radio signal strength that results from changes in the characteristics of the radio transmission path. Although data loss is rare, the environment where you operate the modem may adversely affect communications. Variations in radio signal strength are referred to as fading. Fading is caused by several different factors including signal reflection, the ionosphere, and interference from other radio channels. Verizon Wireless or its partners will not be held responsible for damages of any kind resulting from the delays or errors in data transmitted or received with the V620, or failure of the V620 to transmit or receive such data.

SAFETY HAZARDS

Do not operate the V620 in an environment that may be susceptible to radio interference resulting in danger specifically;

¾ Areas where prohibited by the law

o Follow any special rules and regulations and obey all signs and notices. Always turn off the host device

and remove the modem from the card slot when instructed to do so, or when you suspect that it may cause interference or danger.

¾ Where explosive atmospheres may be present

o Do not operate your modem in any area where a potentially explosive atmosphere may exist. Sparks in

such areas could cause an explosion or fire resulting in bodily injury or even death. Be aware and comply with all signs and instructions.

o Users are advised not to operate the modem while at a refueling point or service station. Users are

reminded to observe restrictions on the use of radio equipment in fuel depots (fuel storage and distribution areas), chemical plants or where blasting operations are in progress.

o Areas with a potentially explosive atmosphere are often but not always clearly marked. Potential locations

can include gas stations, below deck on boats, chemical transfer or storage facilities, vehicles using liquefied petroleum gas (such as propane or butane), areas where the air contains chemicals or particles, such as grain, dust or metal powders, and any other area where you would normally be advised to turn off your vehicle engine.

¾ Near Medical and life support equipment

o Do not operate your modem in any area where medical equipment, life support equipment, or near any

equipment that may be susceptible to any form of radio interference. In such areas, the host communications device must be turned off. The modem may transmit signals that could interfere with this equipment.

¾ On an aircraft, either on the ground or airborne

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o In addition to FAA requirements, many airline regulations state that you must suspend wireless

operations before boarding an airplane. Please ensure that the host device is turned off and your modem is removed from the card slot prior to boarding aircraft in order to comply with these regulations. The modem can transmit signals that could interfere with various onboard systems and controls.

¾ While operating a vehicle

o The driver or operator of any vehicle should not operate a wireless data device while in control of a

vehicle. Doing so will detract from the driver or operator's control and operation of that vehicle. In some countries, operating such communications devices while in control of a vehicle is an offence.

LIMITATION OF LIABILITY

The information contained in this document is subject to change without notice and should not be construed as a commitment by Verizon Wireless Inc.

PATENTS AND LICENSES

Licensed by QUALCOMM Incorporated under one or more of the following Patents:

4,901,307 5,490,165 5,056,109 5,504,773 5,101,501 5,506,865 5,109,390 5,511,073 5,228,054 5,535,239 5,267,261 5,544,196 5,267,262 5,568,483 5,337,338 5,600,754 5,414,796 5,657,420 5,416,797 5,659,569 5,710,784 5,778,338

Software Drivers License

Proprietary Rights Provisions: The software drivers provided with this product are copyrighted by Verizon Wireless and/or Verizon Wireless’ suppliers. And although copyrighted, the software drivers are unpublished and embody valuable trade secrets proprietary to Verizon Wireless and/or Verizon Wireless’ suppliers. The disassembly, decompilation, and/or Reverse Engineering of the software drivers for any purpose is strictly prohibited by international law. The copying of the software drivers, except for a reasonable number of back-up copies is strictly prohibited by international law. It is forbidden by international law to provide access to the software drivers to any person for any purpose other than processing the internal data for the intended use of the software drivers. U.S. Government Restricted Rights Clause: The software drivers are classified as "Commercial Computer Software" and the U.S. Government is acquiring only "Restricted Rights" in the software drivers and their Documentation. U.S. Government Export Administration Act Compliance Clause: It is forbidden by US law to export, license or otherwise transfer the software drivers or Derivative Works to any country where such transfer is prohibited by the United States Export Administration Act, or any successor legislation, or in violation of the laws of any other country.

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Welcome .............................................................................................................................................................2

Wireless communications ......................................................................................................................................2

Safety hazards .....................................................................................................................................................2

Limitation of liability..............................................................................................................................................3

Copyright.............................................................................................................................................................3

Patents and licenses .............................................................................................................................................3

Software Drivers License....................................................................................................................................3

1 Getting started ...........................................................................................................................................6

1.1 Your Verizon Broadband account...................................................................................................................6

1.2 system requirements....................................................................................................................................6

1.3 Your V620 PC Card.......................................................................................................................................6

1.4 care of your V620 ........................................................................................................................................7

1.5 the V620 package ........................................................................................................................................7

1.6 getting started............................................................................................................................................. 8

2 Introduction ............................................................................................................................................... 8

2.1 Supported Services ......................................................................................................................................8

2.2 System Requirements...................................................................................................................................8

3 Installation and Configuration ................................................................................................................... 9

3.1 The VZAccess Manager Setup Program ..........................................................................................................9

3.2 The VZAccess Manager Setup Wizard .......................................................................................................... 12

4 Using VZAccess Manager..........................................................................................................................16

4.1 Features....................................................................................................................................................16

4.2 Getting Started .......................................................................................................................................... 17

4.3 Connecting................................................................................................................................................ 19

4.4 Warning Messages ..................................................................................................................................... 21

4.5 Using Dial Up Connections .......................................................................................................................... 22

4.6 TXT Messaging .......................................................................................................................................... 23

5 VZAccess Manager Preferences................................................................................................................25

5.1 General Preferences ................................................................................................................................... 25

5.2 WWAN Specific Settings ............................................................................................................................. 27

5.3 Wi-Fi Specific Settings ................................................................................................................................ 32

5.4 TXT Messaging Settings.............................................................................................................................. 36

6 Additional Features ..................................................................................................................................37

6.1 The Status Bar........................................................................................................................................... 37

6.2 The Toolbar Buttons................................................................................................................................... 38

6.3 Minimizing the Interface ............................................................................................................................. 39

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6.4 The Tools Menu......................................................................................................................................... 40

6.5 The Options Menu...................................................................................................................................... 40

6.6 The Help Menu .......................................................................................................................................... 41

7 Settings in other Applications ..................................................................................................................41

7.1 Sync Applications ....................................................................................................................................... 41

7.2 Proxy Settings ........................................................................................................................................... 42

7.3 Instructions for AOL Users .......................................................................................................................... 47

7.3.1 AOL Version 9....................................................................................................................................48

7.4 Using E-mail with VZAccess ........................................................................................................................56

8 Troubleshooting .......................................................................................................................................59

8.1 WWAN (CDMA/1xRTT/1xEVDO) .................................................................................................................. 59

8.2 Wi-Fi......................................................................................................................................................... 63

9 product specification................................................................................................................................66

9.1 technical specification.................................................................................................................................66

9.2 Environmental specification......................................................................................................................... 66

10 safety regulations.....................................................................................................................................66

10.1 Wireless communications............................................................................................................................ 67

10.2 safety hazards ........................................................................................................................................... 67

10.3 regulatory notices ...................................................................................................................................... 68

10.4 RF Exposure/Specific Absorption Rate (SAR) Information............................................................................... 68

11 LIMITED WARRANTY AND LIABILITY......................................................................................................70

12 Glossary....................................................................................................................................................71

13 Trademarks and Service Marks ................................................................................................................73

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1 GETTING STARTED

In This Section

x Your Verizon Broadband Account

x System Requirements

x The V620 Package

x The Verizon Wireless V620 PC Card

x Care of Your V620

x Getting Started

This section will walk you through how to get started using your V620 PC Card. This includes software and driver installation, inserting the card so Microsoft Windows is able to detect and install the drivers for your V620 PC Card and setting up a data session to connect to the Internet.

1.1 YOUR VERIZON BROADBAND ACCOUNT

For information about your Verizon Broadband account, User Name, Password; please contact Verizon Wireless at 1-800256-4646. For Technical Support please contact Verizon Wireless at 1-866-788-9387.

1.2 SYSTEM REQUIREMENTS

¾ 166 MHz or faster Pentium- compatible

¾ Microsoft Windows 98 (Second Edition), Windows Millennium Edition (ME), Windows 2000 Professional, or

Windows XP (Home, Professional, Media Center or Tablet PC Editions)

¾ 32 MB RAM

¾ 14 MB available hard drive space

¾ CD-ROM drive

¾ Type II, PC CARD slot --- 3.3V

1.3 YOUR V620 PC CARD

Your V620 PC Card fits into the PC card slot (Type II, 3.3V) of most Windows based laptop computers. The V620 utilizes the Verizon Broadband Network to connect to the Internet transferring data at rates of 300-600 kbps, and bursts speeds of up to 2.4Mbps. The Verizon V620 runs on Microsoft Windows 98, ME, 2000, and XP. The VZAccess Manager software will allow you to control and monitor your connection to the Verizon Broadband network. It will also allow you to send and receive SMS (Short Messaging Service), get online help and has an address book.

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Review the illustration below to familiarize yourself with the key components of the V620 PC Card.

PC Card: this is the device when plugged into a Personal Computer provides wireless data solutions* Service/Data LED: visual indicator that shows you service and data modes

PC Card

service/data LED

External antenna jack

Com puter Int erf ac e Connect or

32 pin

External Antenna Jack: allows you to connect an optional external antenna to your PC card for improved performance. Computer Interface Connector: connects to your Personal Computer via the computer PCMCIA slot

1.4 CARE OF YOUR V620

Verizon Wireless recommends the following handling guidelines:

¾ Handle with care

¾ Avoid storing your V620 PC Card in extreme temperatures

¾ Store the card in a dry and clean environment

¾ Avoid spilling any liquid or immersing the card in water

¾ Do not place any labels on the Antenna as this may alter the sensitivity of the antenna

¾ Do not place any labels on the card as this may interfere with the PC card slot when inserting

¾ Do not force the V620 into the PC card slot

¾ Do not apply force on the top or bottom of the V620

When transporting your laptop, remove the V620 from the PC card slot

1.5 THE V620 PACKAGE

The V620 Package includes:

¾ Verizon Wireless V620 PC Card

¾ A CD which includes your VZAccess Manager software, User Manual, and Verizon Wireless’ Interactive User

Guide

¾ Quick Start Guide

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1.6 GETTING STARTED

IMPORTANT: DO NOT INSERT THE V620 INTO THE PC CARD SLOT UNTIL YOU HAVE

INSTALLED THE

VZACCESS MANAGER SOFTWARE (SEE SECTION 2 OF THIS MANUAL)

2 INTRODUCTION

VZAccessSM Manager from Verizon Wireless:

Welcome to the Verizon Wireless VZAccess Manager. The VZAccess Manager provides a one-touch connection to the wireless Internet. It has built-in support for WWAN and Wi-Fi devices to give you the flexibility you need while you are mobile to connect your laptop to the Internet wirelessly.

2.1 SUPPORTED SERVICES

VZAccess Manager supports the following services from Verizon Wireless:

1. Quick 2 NetSM (14.4 kbps) - This requires a CDMA data capable phone and Mobile Office Kit or IS95A capable PC Card. This connection operates at 14.4 kbps and provides a connection to the Internet. Additional per-minute changes apply.

2. Dial-Up-Data Service - This requires a CDMA data capable phone and Mobile Office Kit or IS95A capable PC Card. This allows you to use your wireless device to dial into your corporate network, or other services you normally dial into, over a regular phone line. This connection operates at 14.4 kbps. Additional per-minute changes apply.

3. NationalAccess - This requires a NationalAccess capable wireless phone and Mobile Office Kit or NationalAccess PC Card. NationalAccess delivers typical speeds of 60 to 80 kbps, bursting up to 144 kbps*. This service requires subscription to a NationalAccess plan. Additional information is available at www.verizonwireless.com/b2c/mobileoptions/nationalaccess/index.jsp.

4. BroadbandAccess - This requires a BroadbandAccess capable PC Card and provides a wireless broadband connection to the Internet. Verizon Wireless BroadbandAccess is one of the fastest, fully mobile wireless Internet data solutions available. Quickly download complex files and view email attachments at broadband-like speeds (typical speeds of 300-500 kbps, capable of reaching speeds up to 2 Mbps). Today this subscription service is available in the Washington, D.C. and San Diego areas. Visit www.verizonwireless.com/b2c/mobileoptions/broadband/index.jsp for service availability and additional details. Note: Present BroadbandAccess Equipment devices also support NationalAccess, but do not support Quick 2 Net or Dial-UpData Service.

Note: You do not need a separate Internet service provider (ISP) to access the Internet when using Quick 2 Net,

NationalAccess, or BroadbandAccess.

* Speed claim based on our network tests with 101 Kilobyte FTP data files. Actual throughput speed and coverage vary.

2.2 SYSTEM REQUIREMENTS

In order to set up VZAccess Manager, you will need the following minimum system requirements:

x Microsoft Windows 98 (Second Edition), Windows Millennium Edition (ME), Windows 2000 Professional, or Windows

XP (Home, Professional, Media Center or Tablet PC Editions)

x Pentium 166 MHz or higher

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x Verizon Wireless PC Card or mobile phone with a Mobile Office Kit x Optional Wi-Fi adapter for Wi-Fi access x Internet browser software for Internet access or the software used by your company for network access x Verizon Wireless wireless data service

3 INSTALLATION AND CONFIGURATION

This section will guide you through the installation and setup process for the VZAccess Manager. Before getting started, you should become familiar with the documentation that came with your mobile phone or PC Card.

CD's

1. If VZAccess Manager was obtained in a Mobile Office kit, install the USB drivers for your phone from Disc 1 before installing VZAccess Manager that is on Disk 2.

2. If you purchased a PC Card, there is only one CD that contains VZAccess Manager and PC Card drivers.

Getting Started

Follow these steps to install VZAccess Manager:

1. Turn on your computer and close all applications.

2. Insert the CD-ROM into your CD drive.

3. If set up does not automatically start, click the Start button on the taskbar and choose Run. Type D:\Start (where D is the letter of your CD-ROM drive) and click OK.

4. Follow the steps in the next section...

Important: VZAccess Manager software must be installed before you insert the PC Card in to the computer for the

first time. Only after the software has been installed can Windows successfully install and configure the PC Card.

3.1 THE VZACCESS MANAGER SETUP PROGRAM

Step 1

Double-click the VZAccess Manager setup program. You will be presented with a "Welcome" screen. Click the Next button to continue with the installation process.

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Step 2

After the Welcome screen you will see the VZAccess Manager License Agreement. In order to install and use this product you must agree with the terms of this agreement. Select "I agree with this software license agreement", then click the Next button to continue. If you do not agree with this agreement, click the Cancel button to exit.

Step 3

You are now ready to select the location on your computer where the VZAccess Manager should be installed. It is recommended that you do not modify the default destination folder. Click the Next button to continue.

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Step 4

You are now ready to begin installing VZAccess Manager components onto your computer. Click Next to continue.

Step 5

During this step the components of the VZAccess Manager product are being installed onto your computer. Installation will occur to the destination folder specified in Step 3 above.

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Step 6

Installation is now complete. Click the Finish button to leave the VZAccess Manager setup program and begin using your new software

The setup program will automatically create a VZAccess Manager shortcut on your desktop.

3.2 THE VZACCESS MANAGER SETUP WIZARD

After you have successfully completed the installation process of VZAccess Manager, you are ready to start the VZAccess Manager program and begin your initial setup. The steps in the Setup Wizard are critical to the proper operation of VZAccess Manager when using your WWAN or Wi-Fi device to connect to the Internet wirelessly.

Step 1

Click the Start button, select the Programs menu and choose the VZAccess Manager menu item to start the VZAccess Manager program.

Step 2

On first-run of VZAccess Manager the Setup Wizard will automatically run. You will be presented with a Welcome screen.

If you have an Internet connection, it is recommended that you check to see if you are running the latest version of VZAccess Manager. Click the Check for Updates button to perform this check.

Click Next to continue.

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Step 3

In this step of the Setup Wizard you must specify the type of wireless device that you intend to use with VZAccess Manager. Select "Detect both Wi-Fi and WWAN", "Detect WWAN device only (1xEVDO/1xRTT/CDMA)". For the purposes of this guide, "Detect both Wi-Fi and WWAN" will be used. Please note that your experience in Step 4 may be different if you use a different selection. After making the appropriate selection, click Next to continue.

Step 4

In this step VZAccess Manager will detect the Wi-Fi adapters on your computer. If your computer has a built-in Wi-Fi adapter, you do not need to do anything and can proceed to the next step. Otherwise, please insert your Wi-Fi PC Card now. You will need the drivers for the card if not already installed on the computer. Once complete, click Next to continue.

Note: WWAN (Wireless Wide Area Network) denotes any 1xEVDO, 1xRTT or CDMA connection to the Verizon

Wireless network such as BroadbandAccess, NationalAccess or Quick 2 Net.

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Step 5

The VZAccess Manager will now detect and setup your WWAN device.

Step 6

In this step you need to select the type of connectivity you wish to use with your wireless device. For the purposes of this guide, we will select "PC Card". Please note that this selection may not be appropriate for your type of wireless device. Once you have selected your connectivity option, click Next to continue.

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Step 7

In this step the VZAccess Manager will find your wireless device.

If you selected USB and have not already installed the data cable drivers supplied with the cable, you must install them now. To install the data cable drivers click the Cancel button below to exit the Setup Wizard and then refer to the documentation included with the cable. Please plug the data cable into your wireless phone and then plug the cable into your computer. If your wireless phone is not turned on, do so now.

For PC Card users, insert your PC Card now, and wait for Windows to detect and install drivers for the device.

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Once your wireless phone is turned on and connected

to your computer, click Next to continue. At this point in the setup process VZAccess Manager will attempt to find your wireless device. If a device is found, you will see the following screen.

erizon V620

Step 8

The detection and configuration process for your wireless device is now complete. In this step you can elect to run the VZAccess Manager automatically every time you start up your computer. To do so, check the "Run VZAccess Manager at Startup" checkbox. Click Finish when complete.

Please familiarize yourself with the information in the "Using VZAccess Manager" and "Connecting to the Internet" sections of this guide.

4 USING VZACCESS MANAGER

Today's online world offers more services everyday and Verizon Wireless gives you the tools you need to take advantage of the best in connectivity solutions. With VZAccess Manager, enjoy the freedom and convenience of wireless Internet connectivity from your notebook computer!

4.1 FEATURES

WWAN (Wireless Wide Area Network, 1xEV-DO/1xRTT/CDMA) Specific Features:

x Configures your PC to use your wireless phone and cable or wireless CDMA PC Card as a modem. x Creates a Quick 2 Net (14.4 kbps) connection if supported by your device. x Creates a NationalAccess connection if using a NationalAccess capable wireless phone and cable or PC Card, which

does not support BroadbandAccess.

x Creates a NationalAccess - BroadbandAccess connection if using a BroadbandAccess capable device. This

connection will automatically fall back and attempt connecting via NationalAccess if the BroadbandAccess service is unavailable.

x Copy utility to create wireless copies of your dial-up connections, if supported by your device. x Controls the Venturi compression software when using your NationalAccess - BroadbandAccess, NationalAccess, or

Quick 2 Net (14.4 kbps) connections.

x Signal strength and battery level display for most wireless phones. x Test function for WWAN device.

Wi-Fi Features

x Configures Wi-Fi Adapter to work with VZAccess Manager.

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x Displays Wi-Fi connections and signal strength when in a Wi-Fi coverage area. Supports connecting to Wi-Fi

networks such as ones used at home or work.

x Supports built-in Wi-Fi adapters or PC Cards.

A WWAN capable device is required to use the WWAN features. Individual WWAN features are also device

dependent as described in the WWAN section above.

Other Features:

x Can also be used to launch all of your dial-up networking connections, if desired. x Can launch your browser, e-mail client, VPN or a program of your choice upon connection. x Logs connections used, duration and bytes sent and received.

x See the section "Additional Features" for more information about the features of VZAccess Manager. x TXT messaging

4.2 GETTING STARTED

Double click on the VZAccess Manager icon on your desktop or click on the Windows Start menu and select VZAccess Manager from the list of Programs.

About the Networks View

The VZAccess Manager will open to the Networks view by default. This view is where you manage your wireless connections. The Networks view displays all currently available network connections.

At a glance you can see the signal strength and battery level (if applicable) of your WWAN or Wi-Fi network. Select "Refresh Networks" or "Refresh Signal Levels" from the "Options" menu to update the information in this panel. Your current connection state and the elapsed time of the connection are displayed along the bottom of the status bar.

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If your expected connection does not appear or if you connected your wireless phone and cable, or inserted your wireless CDMA PC Card or Wi-Fi Card after starting VZAccess Manager, select "Refresh Networks" from the "Options" menu. This will cause VZAccess Manager to look for your wireless device(s) and verify network availability. If you have any Wi-Fi networks you manually added because they do not broadcast their SSID, they will always be displayed, and you will have to refer to the signal strength displayed to know when you are in range. See the section "

Wi-Fi Specific Settings"

for

additional details.

Note that with certain Wi-Fi adapters the signal strength for Wi-Fi networks is not accurate until you connect to

the network.

Note: The Quick 2 Net (14.4 kbps) connection is only created when the WWAN option is selected during setup and if your wireless device supports it. The NationalAccess connection is only created when the WWAN option is selected during setup and if you are using a NationalAccess capable device that does not support the Verizon Wireless BroadbandAccess service. If you are using a BroadbandAccess capable device a NationalAccess - BroadbandAccess connection will be created. This connection will use BroadbandAccess if available and will automatically attempt a NationalAccess connection when BroadbandAccess is not available.

If you change phones or PC Cards, you will need to run the Setup Wizard again. To do this make sure that your

phone and cable are connected, then select "Run Wizard" from the "Options" menu.

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4.3 CONNECTING

Once your Wi-Fi or WWAN device is properly configured, connecting to the Internet is as simple as selecting the network connection type shown in the list and clicking the Networks button. Note that the Networks button immediately above the list will change to "Connect WWAN" or "Connect Wi-Fi" as appropriate based on the current selection in the networks list.

1. Select one of the following connections: "NationalAccess", "NationalAccess - BroadbandAccess", or "Quick

2 Net (14.4kbps)".

2. Click the "Connect WWAN" button when it becomes enabled.

Once connected, the "Connect WWAN" button will change to "Disconnect". Simply click this to end your current connection. To connect to any other network shown, select it, and then select "Connect".

The Status Bar

Information regarding your current network connection can be seen in the status bar along the bottom of the VZAccess Manager interface. For more information on this status bar, see the section " section.

Note: If you are using a WWAN (1xEV-DO/1xRTT/CDMA) device that supports the Verizon Wireless Dial-Up-Data service and you made wireless copies of your dial-up accounts, they will also appear. See the section "

of your Dial-Up Connections"

launch any dial-up networking connection. See the section private Wi-Fi network (such as one at work or at home) it will also appear if you selected the Wi-Fi option during setup. If the number of connections exceeds what can be displayed, a vertical scroll bar will appear to the right of the connections. Scroll down to see them all.

. Optionally you can have all dial-up connections appear in VZAccess Manager and use it to

"Setting Your Preferences"

The Status Bar

" in the "

Additional Features

Creating Wireless Copies

. If you are in the presence of a

The first time you connect with the NationalAccess - BroadbandAccess, NationalAccess, or Quick 2 Net (14.4 kbps) connections, or a private Wi-Fi connection, a connectivity warning message will appear. You have the option to suppress these warning messages when they are displayed.

VZAccess Manager will display status information at the bottom during the connection process as well as while connected. When not connected, the status text in the lower left corner will display "Not connected" for the currently selected network. The timer will display "00:00:00". Once connected, the status text will display "Connected" and the elapsed timer will begin to run. When a connection is active, its name will appear as bold text.

The status is also reflected in the Task Tray icon.

Connected

Idle - Not Connected

Connecting

Disconnecting

A window will also slide out of the tray showing when you connect and disconnect from networks.

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The pop up status can be turned off, if desired, by selecting "Options", "Preferences", "Options" tab, un-checking "Show popup status windows by tray". Right clicking on the tray icon provides various options and double clicking on it will always show the application. Placing your cursor on it will display the current connection status.

Based on your preferences, your browser or e-mail or VPN program can be launched automatically, or you can launch whatever software you want to use. You can also determine if all connections show in the drop down list or only your wireless ones, see Setting Your Preferences.

Note: Always use VZAccess Manager when connecting via the NationalAccess - BroadbandAccess, NationalAccess, or Quick 2 Net (14.4 kbps) connection. This will ensure that the Venturi compression software is enabled and the wireless device is configured properly before connecting.

At any time during your connection you can check your current connection speed and throughput stats in the Statistics tab of the Session Information window. To see this window, select "Statistics" from the "Options" menu.

The Session Information window will also contain a My Computer tab and a Wi-Fi tab if applicable. The My Computer tab contains detailed information about your computer. This information is helpful when troubleshooting a problem.

Additional information when using the Quick 2 Net (14.4 kbps) connection:

When using the Quick 2 Net (14.4 kbps) connection, VZAccess Manager enables the Venturi compression software to roughly double your performance. For additional details see the Venturi Instructions.

Additional information when using the NationalAccess connection:

By default VZAccess Manager enables the Venturi compression software for the BroadbandAccess and NationalAccess connections.

If you are using the NationalAccess - BroadbandAccess or NationalAccess connection and the call fails when you try to connect, with VZAccess Manager returning to its idle state, you should try to connect again. If you are still having trouble,

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try the Quick 2 Net (14.4 kbps) connection, if your device supports it. If you feel you may have incorrectly entered your wireless telephone number during initial setup, select "Options", "Run Wizard".

Dormancy:

NationalAccess and BroadbandAccess data sessions become dormant if you are not sending or receiving any data. As soon as you resume sending or receiving data, the data session will return to an active state.

Depending on your device and your NationalAccess or BroadbandAccess plan, your data session may disconnect during a dormant state. See your Verizon Calling Plan brochure for details or visit www.verizonwireless.com. If this happens, select disconnect, and then connect again.

While dormant your wireless phone / device may be able to receive a voice call. If you leave your wireless phone connected to your PC, after you finish your voice call you may be able to resume your data session as you normally would.

4.4 WARNING MESSAGES

NationalAccess

The first time you connect via the NationalAccess connection, the following warning message will be displayed:

ATTENTION

You are about to establish a NationalAccess (1xRTT) connection. Charges apply in accordance with your subscription to Verizon Wireless' NationalAccess.

To see our current pricing for NationalAccess, please visit

http://www.verizonwireless.com/b2c/mobileoptions

This message will display each time you go to connect via the NationalAccess connection until you select "Do not show this warning again".

NationalAccess - BroadbandAccess

The first time you connect via the NationalAccess - BroadbandAccess connection, the following warning message will be displayed:

ATTENTION

You are about to establish a BroadbandAccess or NationalAccess connection. Charges apply in accordance with your subscription to Verizon Wireless' NationalAccess/BroadbandAccess.

To see our current pricing for BroadbandAccess, please visit

http://www.verizonwireless.com/b2c/mobileoptions

This message will display each time you go to connect via the NationalAccess - BroadbandAccess connection, until you select "Do not show this warning again".

Quick 2 Net (14.4 kbps)

The first time you connect via the Quick 2 Net (14.4 kbps) connection, the following warning message will be displayed:

ATTENTION

Quick 2 Net(sm) may be charged differently than NationalAccess sessions.

Please check your Calling Plan for details.

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This message will display each time you go to connect via the Quick 2 Net (14.4 kbps) connection, until you select "Do not show this warning again".

Dial-Up

The first time you connect via a wireless Dial-Up connection, the following warning message will be displayed:

ATTENTION

Dial Up connections may be charged differently than NationalAccess sessions.

Please check your Calling Plan for details.

This message will display each time you go to connect via a wireless Dial-Up connection, until you select "Do not show this warning again".

Wi-Fi

The first time you connect to a Wi-Fi network, you will see the following warning

You are about to establish a connection to a Wi-Fi network. Verizon Wireless does not support problems associated with Wi-Fi networks.

Verizon Wireless Customer Care will not be able to assist you. Please see the Help file for details.

In most cases connecting to a private Wi-Fi network is a simple process and you can use VZAccess Manager instead of the Wi-Fi client you would normally use. If you have any problems doing this try the recommendations in the section on Wi-Fi Troubleshooting.

4.5 USING DIAL UP CONNECTIONS

This section is only applicable if you are using a WWAN Device that supports Dial-Up connections (a wireless phone and cable or a PC Card).

You can make wireless copies of existing dial up accounts on your system. This will wirelessly enable them and allow you to connect to them wirelessly.

To launch the copy utility, select "Options", "Dial-up Accounts" then "Copy".

Click on the connection or connections you want to copy and click on the "OK" button.

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The new connection will have a suffix of "(Wireless)" and will be set to use your wireless phone as the modem. If the utility is unable to automatically recognize your existing area code and number, the existing number will be displayed, and you will be prompted to enter the area code and number. The utility configures the new wireless connections to always dial 11 digits, so that they will work locally and also in other digital data coverage areas.

If it is determined that the connection might benefit by further optimization, an additional connection with a "(Wireless Optimized)" suffix, will also be created. This connection may connect faster. If you have trouble with the "(Wireless Optimized)" connection, you can delete it from your dial-up networking folder and use the "(Wireless)" connection.

Note: Some applications, such as AOL and JUNO, have Dial-Up Networking connections that can't be used directly from VZAccess Manager or Dial-Up Networking. Copies of these connections will not work with your wireless phone, since the original connections do not work by themselves. In most cases the original connections or the software can be configured to use your wireless phone or CDMA PC Card as a modem. For the easiest way to configure AOL to work with your wireless phone, see the section on Configuring AOL.

To delete connections:

If you are using Windows 95, 98, or ME you can access Dial-Up Networking from VZAccess Manager by selecting "Options", "Dial-up Accounts", "Edit". To delete a connection, click on it to select it, and press the delete key.

Windows 2000 and XP users can access Dial-Up Networking from VZAccess Manager by selecting "Options", "Control Panels", "Network and Dial-up Connections", right click on the desired connection and select "Delete".

4.6 TXT MESSAGING

VZAccess Manager supports TXT Messaging for PC Cards only, some PC Cards do not support TXT Messaging.

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