Generac Power Systems Mobile Link series Installation And User Manual

M o b il e L in k ™ Ce l l ul a r

Remote Monitoring

Installation and User Manual

000255

Mobile Link Customer Support

[e-mail]

US: 1-855-436-8439

Canada: 1-844-843-9436

SAVE THIS MANUAL FOR FUTURE REFERENCE

Generator
Model:

Generator
Serial
Number:

MDN

Date
Purchased

Record the information found on your unit
data label on this page.
When contacting an Independent
Authorized Service Dealer (IASD) about
parts and service, always supply the
complete model and serial numbers of the
unit.
Operation and Maintenance: Proper
maintenance and care of the unit ensures a
minimum number of problems and keeps
operating expenses at a minimum. It is the
operator’s responsibility to perform all
safety checks, to make sure that all
maintenance for safe operation is
performed promptly, and to have the
equipment checked periodically by an
IASD. Normal maintenance, service, and
replacement of parts are the responsibility
of the owner/operator and are not
considered defects in materials or
workmanship within the terms of the
warranty. Individual operating habits and
usage may contribute to the need for
additional maintenance or service.
When the unit requires servicing or repairs,
the manufacturer recommends contacting
an IASD for assistance. Authorized service
technicians are factory-trained and are
capable of handling all service needs.

ii Installation and User’s Manual for Mobile Link

Table of Contents

(000004)

WARNING

California Proposition 65. Engine exhaust and some
of its constituents are known to the state of California
to cause cancer, birth defects, and other reproductive
harm.

(000005)

WARNING

California Proposition 65. This product contains or
emits chemicals known to the state of California to
cause cancer, birth defects, and other reproductive
harm.

Section 1: Safety

Introduction .................................... 4

General Safety................................ 4

General Safety Hazards................. 4

Electrical Hazards .......................... 5

Explosion Hazards......................... 5

Section 2: General Information and
Setup

Introduction .................................... 6

Description ..................................... 6

Verizon Cellular

Network Extender........................... 6

Website Information Screens........ 6

Mobile Link Cellular Information

Screen ............................................. 6

Section 3: Operation and
Troubleshooting

Installation ...................................... 8

Main Circuit Breaker Locations ............8

Installing Mobile Link Cellular ...............8

Verizon Cellular Network

Extender Installation ...........................11

Troubleshooting........................... 11

Section 4: Registration

Section 5: Mobile Link Cellular App

Safety

(000001)

DANGER

Indicates a hazardous situation which, if not avoided,
will result in death or serious injury.

(000002)

WARNING

Indicates a hazardous situation which, if not avoided,
could result in death or serious injury.

(000003)

CAUTION

Indicates a hazardous situation which, if not avoided,
could result in minor or moderate injury.

(000100a)

WARNING

Consult Manual. Read and understand manual
completely before using product. Failure to
completely understand manual and product
could result in death or serious injury.

(000129)

DANGER

Electrocution. High voltage is present at
transfer switch and terminals. Contact with live
terminals will result in death or serious injury.

(000130)

WARNING

Accidental Start-up. Disconnect the negative battery
cable, then the positive battery cable when working
on unit. Failure to do so could result in death
or serious injury.

WARNING

Risk of injury. Do not operate or service this machine
if not fully alert. Fatigue can impair the ability to service
this equipment and could result in death or serious
injury.

(000215)

WARNING

Injury and equipment damage. Do not use generator
as a step. Doing so could result in falling, damaged
parts, unsafe equipment operation, and could result
in death or serious injury.

(000216)

Section 1: Safety

Introduction

Thank you for purchasing this home standby
generator product accessory.

Read This Manual Thoroughly

The information in this manual is accurate
based on products produced at the time of
publication. The manufacturer reserves the
right to make technical updates, corrections,
and product revisions at any time without
notice.

If any section of this manual is not understood,
contact the nearest Independent Authorized
Service Dealer (IASD) for starting, operating,
and servicing procedures.

SAVE THESE INSTRUCTIONS: The
manufacturer requires that this manual and
the rules for safe operation be copied and
posted near the unit’s installation site. Safety
should be stressed to all operators and
potential operators of this equipment.

SAFETY: Throughout this manual, DANGER,
WARNING, CAUTION and NOTE blocks are
used to alert personnel about particular
operations, functions or services that may be
hazardous if performed incorrectly or
carelessly. Their definitions are as follows:

General Safety

The manufacturer cannot anticipate every
possible circumstance that might involve a
hazard. The safety messages in this manual
and on tags and decals affixed to the unit are,
therefore, not all-inclusive. If using a
procedure, work method or operating
technique the manufacturer does not
specifically recommend, verify that it is safe
for personnel. Also make sure the procedure,
work method or operating technique utilized
does not render the generator unsafe.

General Safety Hazards

NOTE: Notes provide additional information

important to a procedure or component.
These safety alerts cannot eliminate the

hazards that they signal. Strict compliance
with these special instructions, plus common
sense, are major accident prevention
measures.

4 Installation and User’s Manual for Mobile Link

• For safety reasons, the manufacturer

requires that this equipment be installed by
an Independent Authorized Service Dealer
(IASD) or other competent, qualified
electrician or installation technician who is
familiar with applicable codes, standards
and regulations. The operator also must
comply with all such codes, standards and
regulations. Repair generally requires
simple replacement of the assembly with a
new unit, which can usually be performed
by the generator owner.

Safety

(000144)

DANGER

Electrocution. Contact with bare wires,
terminals, and connections while generator
is running will result in death or serious injury.

(000188)

DANGER

Electrocution. Do not wear jewelry while
working on this equipment. Doing so will
result in death or serious injury.

(000104)

DANGER

Electrocution. Water contact with a power
source, if not avoided, will result in death
or serious injury.

Automatic start-up. Disconnect utility power and
render unit inoperable before working on unit.
Failure to do so will result in death or serious injury.

(000191)

DANGER

(000145)

DANGER

Electrocution. In the event of electrical accident,
immediately shut power OFF. Use non-conductive
implements to free victim from live conductor. Apply
first aid and get medical help. Failure to do so will
result in death or serious injury.

(000115)

WARNING

Moving Parts. Do not wear jewelry when
starting or operating this product. Wearing
jewelry while starting or operating this product
could result in death or serious injury.

(000187)

WARNING

Electrocution. Potentially lethal voltages are generated
by this equipment. Render the equipment safe before
attempting repairs or maintenance. Failure to do so
could result in death or serious injury.

(000192)

DANGER

Explosion and fire.Fuel and vapors are extremely
flammable and explosive. No leakage of fuel is
permitted. Keep fire and spark away. Failure to do
so will result in death or serious injury.

• Before performing any work near the

generator, remove the control panel fuse
and disconnect the black (–) battery cable
to prevent accidental startup. When
disconnecting battery cables, always
remove the black (–) cable first, then
remove the red (+) cable. When
reconnecting the cables, connect the red
(+) cable first, and then black (–) cable.

Electrical Hazards

This product is intended to be installed in
conjunction with an Automatic Standby
Generator. The generator may crank and start
at any time when utility is lost. When this
occurs, load circuits are transferred to the
STANDBY (generator) power source. Before
working on this generator (for inspection,
service or maintenance), to prevent possible
injury, always set the generator to the OFF
mode and remove the 7.5A fuse from the
generator control panel.

• Verify that all appropriate covers, guards

and barriers are in place, secured and/or
locked before operating the generator. If
work must be done around an operating
unit, stand on an insulated, dry surface to
reduce potential shock hazard.

Explosion Hazards

Explosion and Fire. Fuel and vapors are extremely
flammable and explosive. Store fuel in a well
ventilated area. Keep fire and spark away. Failure
to do so will result in death or serious injury.

Explosion and fire risk. Do not smoke near unit.
Keep fire and spark away. Failure to do so could
result in death, serious injury, or property or
equipment damage.

DANGER

(000143)

WARNING

(000282)

• Verify that no combustible materials are left

in the generator compartment or on or near
the generator as FIRE or EXPLOSION may
result. Keep the area surrounding the
generator clean and free from debris.

• Gaseous fluids, such as natural gas and

liquid propane (LP) gas, are extremely
EXPLOSIVE. Install the fuel supply system
according to applicable fuel-gas codes.
Before placing the home standby electric
system into service, fuel system lines must
be properly purged and leak tested
according to applicable code. Inspect the
fuel system periodically for leaks. No
leakage can be permitted.

Installation and User’s Manual for Mobile Link 5