Genee G-Touch User Manual

G-Touch 4K & FHD Touchscreen
Interactive Flat Panel Display
User Manual
Please keep the manual for further reference.
This is the general user manual for all interactive displays.
Therefore, it may be different from the actual product.
Thanks for purchasing this product. Please read the instructions carefully before using this product.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Note 1: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and radiates radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Note 2: Any changes or modifications to this unit not expressly approved by the
party responsible for compliance could void the user’s authority to operate the equipment.
The symbol of the crossed out wheeled bin indicates this product should not be placed in municipal waste. Instead, you need to dispose of the waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.
Contents
Safety Instruction ............................................................................................................... 5
1 Installation Requirement ............................................................................................... 9
2 Introduction ..................................................................................................................... 11
3 Basic Operation .............................................................................................................. 19
3.1 Power on ........................................................................................................................ 19
3.2 Power off ...................................................................................................................... 21
3.3 Software Installation .................................................................................................. 22
3.4 Software Uninstall ...................................................................................................... 22
3.5 Software Positioning ................................................................................................. 23
3.6 Positioning Method for Windows 7 System ......................................................... 25
3.7 OPS Installation ........................................................................................................... 27
4 Toolbar Introduction .................................................................................................... 28
4.1 Task Manager .............................................................................................................. 29
4.2 Whiteboard ................................................................................................................... 30
4.3 Gallery ........................................................................................................................... 33
4.4 File Manager ................................................................................................................ 35
4.5 System Settings ......................................................................................................... 35
4.6 Browser ......................................................................................................................... 36
4.7 Audio Only .................................................................................................................... 36
4.8 Kids Safety Lock ......................................................................................................... 37
4.9 Application Programs ................................................................................................ 39
4.10 Temperature Reminder and Thermal Shutdown ............................................... 40
5 Signal Source Selection .............................................................................................. 41
6 Menu ................................................................................................................................. 42
7 ECO Mode ........................................................................................................................ 45
8 Serial Port Control ........................................................................................................ 46
9 VGA Signal Input ........................................................................................................... 49
10 Multimedia Format Support .................................................................................... 50
11 Common Faults and Solutions ............................................................................... 51
12 Care and Maintenance .............................................................................................. 54
13 Technical Parameters ............................................................................................... 55
5
Safety Instruction
For your safety, please read the following instruction before you use the product. Serious injury or property loss may be caused by improper operations. Do not try to repair the product by your own!
W
ARNING
Disconnect the product from power supply immediately if major failures occur.
The major failures include the following:
Smoke, peculiar smell or abnormal sound is discharged from the product.
No image or sound is displayed, or the image error occurs.
Where the mains plug or an appliance coupler is used as the disconnect device the disconnect device shall remain readily operable.
In the preceding scenarios, do not continue to use the product, disconnect power supply immediately and contact professional staff for troubleshooting.
The socket-outlet shall be installed near the equipment and shall be easily accessible.
Do not drop liquid, metal or combustible into the product.
If any liquid or metal is dropped into the product, power off the product and disconnect power supply, then contact professional staff for solutions.
Pay attention to the children when they are close to the product.
Do not damage the power cable.
Do not damage, change, wind, bend, heat or drag the power cable forcibly.
Do not put weights (such as the product itself) on the power cable.
Do not drag the cable forcibly when you pull out the power plug. If the power cable is damaged, please contact the local distributor to repair or replace it.
The power cable in the accessory box is for this product only. Don’t use it on other devices.
Put the product on a stable surface.
An unstable surface includes and does not limit to an inclined plane, a shaky stand, desk or platform, which might cause it to turnover and damage.
6
W
ARNING
Use the battery correctly.
Galvanic corrosion, electric leakage and even fire may be caused by improper battery usage.
It is recommended to use the designated type of battery and install the battery by correct electrodes (positive and negative electrodes).
Do not install and use new battery together with the used one.
Take out the battery if the remote control is not used for a long period.
Do not expose the battery to overheated environments such as sunlight and fire.
Dump the used battery based on local regulations.
Do not open the cover or change the product by your own.
High voltage components are installed in the product. When you open the cover, high voltage, electric shock or other dangerous situations may occur. If inspection, adjustment or maintenance is required, contact the local distributor for help.
Use the specified power supply.
Do not use any types of power cables other than the one provided with the product to prevent the product from being damaged.
Use a three-wire socket and ensure that it is properly grounded.
Pull out the power plug from the socket if the product is not used for a long period.
Before you move the product, disconnect all external connections and separate all toppling preventing devices!
Move the product carefully to prevent it from being hit or squeezed, especially the screen, which may cause injury if broken.
Clean the dust and metal on the power plug regularly.
When you are cleaning, fire or electric shock may be caused if the product is powered on.
Keep in mind to pull out the power plug before cleaning it by using a dried cloth.
Do not put items on the top of the product.
Do not put items, such as a container for liquid (a vase, flowerpot, cosmetics or liquid medicine), on the top of the product.
If any water or liquid is spilled on the product, short circuit may occur and cause fire or electric shock.
Do not tread on the product or hang any items on the product.
SAFETY INSTRUCTION
7
W
ARNING
Do not install the product in an improper place.
Do not install the product in humid places, such as the bathroom, the shower room, or near windows or outdoor environments where rain, snow or other harsh weather occurs. The installation of the product should avoid humid environments. The preceding environments may cause faults or electric shock under extreme conditions.
Do not put exposed fire source, such as an ignited candle, on the product.
Pull out the power plug during thunderstorms.
Do not touch the product when lighting to avoid electric shock.
Install or place components which power supply voltage is high enough to cause personal injury in places out of the reach of children.
Do not cover or block up any vents on the product.
The overheated components may cause fire, damage the product and shorten the service life.
Do not put the venting surface of the product face down.
Do not install the product on a carpet or bed clothes.
Do not use a cloth such as table cloth to cover the product.
Do not touch the power cable with wet hands to avoid electric shock.
Altitude during operation (m): less than 5000m.
SAFETY INSTRUCTION
8
CAUTION
Do not install the product in high temperature environments.
Do not install the product near a heat source, such as a radiator, a stove or other heating device.
Do not expose the product to sunlight, which may cause high temperature and subsequent faults in the product.
For transport:
Pack the product for mobility or maintenance by using the cartons and cushioning material provided with the product.
Vertically move the product during transport. The screen or other components are easily broken if the product is moved in an improper way.
Keep away from the product when you use a radio.
The product is designed to prevent radio interference and complies with the international EMI standard. However, the interference still exists and causes noise in the radio.
If noise occurs in the radio, try the following solutions.
Adjust the direction of the radio antenna to avoid the interference from the product.
Keep the radio away from the product.
Advice for watching:
Use the product in an environment with comfortable light. It is harmful to your eyes to watch in a too bright or too dark environment.
Relax your eyes after a period of time of watching.
When you are watching, the distance which is 3 to 7 times of the display height should be kept, and it is the best distance to protect eyes and prevent eye strain.
Adjust the volume to an appropriate level, especially at night.
Use amplifier equipment as the audio input source with caution. If you must use amplifier equipment, the input power should not exceed the maximum of speaker power. Otherwise, problems occur, such as the speaker being overpowered and damaged.
SAFETY INSTRUCTION
9
1
Installation Requirement
Bearing
You can choose the portable or a wall-mounting method according to your needs. The wall mounting can substantially save space.
If you choose portable mounting, use the mounting rack or support. If you want to use a self-made mounting rack, the bearing capacity of the rack should be at least four times of the display weight. The bearing capacity of the mounting support must be four times of the actual weight of the display to ensure steadiness of the interactive display.
When you choose wall mounted, the bearing capacity of the mounting surface must be at least four times of the weight of the display. When the mounting surface is a wall or ceiling of a building, the wall must be built with solid bricks, concrete or materials of equal intensity. If you need to mount the display on a loose surface such as an old brick wall, wood plank wall, solid wall, metal or non-metal structure wall or a wall with a thick decoration layer, take necessary consolidating measure to ensure that the display is steadily mounted.
Ventilation
Ventilation requirements
Distance to the surface for installation (mm)
Nominal power
Left and right sides
Top Bottom Back
Larger than 100 W 100 200 200 100
WARNING
If the product is mounted inside a wall or a cabinet, in addition to the preceding requirements, the area of ventilation holes at the bottom, top and two sides must be at least 50% of the sealing surface to ensure proper ventilation.
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Left ≥ 100 mm
Right ≥ 100 mm
Top ≥ 200 mm
Bottom ≥ 200 mm
Back 200 mm
Note
When you install by wall mounting method, ensure the screws are inserted into the wall deeper than 10mm.
Do not block ventilation vents.
Reference to the CAS 132-2006.
The dimension of the 4 bracket mounting holes in the back panel is VESA MIS-F compliant (400 x 400mm). Please use the metric M8 screws with length of 10 to 15 mm to secure the display with the mounting system.
Please have a professional installer to install the display unit.
1 INSTALLATION REQUIREMENT
11
2
Introduction
Thank you for choosing our interactive display. The interactive display is a multi­functional display for interactive teaching, digital demonstration, multi-media presentation, touch operations and handwriting. They are well designed and produced to meet the needs of education and corporate applications, and provide a user-friendly experience, digital intelligent control as an ideal equipment for schools and companies. You can use your ngers or opaque objects to write, edit and delete anything on the screen.
The product features are as follows:
Specially designed for teaching and meeting systems.
Adopt advanced infrared array scanning and sensing technology, HID driver­free, meaning the product is activated soon after it is powered on.
Multi-signal sources can be previewed in the window and be switched by touching the screen.
A special button is set to adjust the brightness automatically with no impact on watching and save up to 50% energy.
Support front-facing high-power ampliers.
When the screen display function is disabled, the product can still play audio to save energy.
Senses the illumination and brightness automatically to adjust the screen backlight so that the most comfortable screen brightness can be displayed to teachers and students.
The interactive lesson preparation and teaching system uses a new separate mode of lesson preparation and teaching, which provides a large number of tools for teachers to assist teaching and improve class interaction.
12
Outer Appearance
The front view and back view of the product are displayed as follows:
For 65/70”/75”/80”/86
1
2
3
4 56758 9
For 65/70”
10
11
12 13 14
For 75”/80”/86”
10
11
12
13 14
Note
“*” indicates optional.
2 INTRODUCTION
Enclosure
Control Panel
Connection Panel 2
Infrared Frame
Front Cover Plate*
Rocker Switch
Screen
Power on/off
Power Outlet
Left Loudspeaker
Right Loudspeaker
Connection Panel 3
Connection Panel 1
OPS Port
1
2
3
4
5
6
7
8
9
10
11
12
13
14
13
Control Panel
Name Function Description
Home Enter/Exit Android home page.
Return Return to previous menu.
Menu Enter the function menu of screen.
ECO Switch among three modes: energy-saving, automatic, and standard.
Source Enter the menu to select the signal source.
Vol- Decrease volume.
Vol+ Increase volume.
PC Power To power the OPS on or off.
2 INTRODUCTION
14
Connection Panel 1
Name Function Description
Tou c h Port 1
PC connecting port 1 for touch control.
Display Port
HD digital display port.
HDMI 1
The input terminal 1 for high definition signal, which is used with the
Touch Port 1 to operate PC in the way of touch control.
PC
The USB 2.0 (Rated output: 5V/0.5A) and USB 3.0 (Rated output:
5V/0.9A) ports for the OPS.
Android Android USB port.
MIC The external microphone port.
Note
Touch Port 1 to HDMI 1 , Touch Port 2 to HDMI 2 , Touch Port 3 to HDMI 3 , Tou c h Port 4 to HDMI 4 and VGA .
2 INTRODUCTION
15
Connection Panel 2
Name Function Description
Audio Audio input port.
VGA
The VGA port for an external PC, which is used with the Touch Port 4 to operate PC in the way of touch control.
HDMI 4
The input terminal 4 for high definition signal, which is used with the
Touch Port 4 to operate PC in the way of touch control.
Tou c h Port 4
The terminal 4 for touch control signal.
HDMI 3
The input terminal 3 for high definition signal, which is used with the
Touch Port 3 to operate PC in the way of touch control.
Tou c h Port 3
The terminal 3 for touch control signal.
HDMI 2 Visualiser
The input terminal 2 for high definition signal, which is used with the
Touch Port 2 to operate PC or Visualiser in the way of touch control.
Note: Connect a visualiser for touch display control function and HD display
mode; please use the HDMI 2 Visualiser port.
Tou c h Port 2
The USB terminal 2 for touch control signal.
Micro SD The external port for the micro SD card.
USB 3.0 The port for USB 3.0.
MIC The external microphone port.
HDMI Out
The output terminal for high definition signal, which can transmit the signal to other display equipment with high definition.
2 INTRODUCTION
16
Connection Panel 3
Name Function Description
EARPHONE The port for earphone.
SPDIF Audio digital output port
RS-232 Control port for external hardware control.
LAN-IN The input port for local area network.
LAN-OUT The output port for local area network.
AV-IN Audio and video signal input port.
Note
Please use the cable provided with the product to connect to device.
HDMI 1, HDMI 2, HDMI 3 and HDMI 4 are high-denition multimedia ports, which are used to provide home theatre experience with the best quality for consumers by transmitting high-denition, all-digital audio and video. If there is an HDMI port on the external device, you are advised to connect it with the product by using the HDMI cable in order to display better image and sound effect.
2 INTRODUCTION
17
Functions of the Remote Controller
1. On or standby
2.
Mute
3. 0--9 Select TV channel or enter number
4.
Open the Android home page.
5.
Go back or return to the parent menu.
6.
Show or hide menu.
7.
Show or exit from the list of signal sources.
8.
Enable audio only mode.
9.
Freeze.
10.
Up/Down/Left/Right direction buttons
11.
Confirm.
12.
Capture screen shots.
13.
Show the current signal source. You cannot show it
in Android.
14.
Adjust screen displaying.
15.
Open WIFI on the computer.
16.
Change the display mode.
17.
Switch to the previous page on whiteboard
software and PPT.
18.
Switch to the next page on whiteboard software
and PPT.
19.
Open whiteboard software.
20.
Switch over to VGA signal source.
21.
Switch over to HDMI signal source.
22.
Switch over to OPS signal source.
23.
Zoom in and out.
2 INTRODUCTION
18
Instructions of Remote Controller
The effective area of the remote controller includes the vertical distance within ve meters in front of the product, and the area within an angle of 30 degrees from the vertical point to the left and the right.
The effective receiving area is about 3 meters with 30° angle from
vertical point to the right.
The effective receiving area is about 3 meters with 30° angle from vertical point to the left.
The effective receiving distance is about 5 meters from the front of device.
W
ARNING
To avoid probable faults, please read the following instructions and use the remote controller properly.
Do not drop or beat the remote controller.
Do not spill water or other liquid on the remote controller.
Do not put the remote controller on wet items.
Do not expose the remote controller to sunlight or put it near overheated sources.
2 INTRODUCTION
19
3
Basic Operation
3.1 Power on
Step 1 Turn on the interactive display with the 100V-240V 50Hz/60Hz AC
power supply. The power cord should be completely plugged into the power outlet, and insert the power connector into the appliance couplers at the bottom side. The power current must be grounded.
For 65/70”
Power cord
For 75/80”/86
Power cord
20
Step 2 Connect the display to the power supply. Switch on the rocker switch
(on the right bottom of the rear of the display, next to the power port) to enter the standby status. The power indicator turns red.
For 65/70”
Rocker switch
(next to the power port)
For 75”/80”/86”
Rocker switch
( nex t to the power port)
Step 3 Press power switch on the control panel or Power on the remote
controller to turn on the interactive display. The OPS is booted up and the power indicator turns green.
Power switch
(on the front panel)
3 BASIC OPERATION
21
3.2 Power off
Step 1 Press PC Power to turn off the OPS (for all-in-one models only).
Step 2 Press Power on the control panel or Power on the remote controller to
enter the standby mode. The power indicator turns red.
Step 3 In the standby mode, switch off the rocker switch to turn off the
interactive display.
Status of the power indicator is as follows:
Power Indicator Status
No light Powered off
Red Standby
Green Powered on
W
ARNING
Please turn off the OPS before you turn off the interactive display. Otherwise, the computer may be damaged.
Disconnect the interactive display from power after the display enters standby mode. Otherwise, the display may be damaged. A sudden power failure may damage the interactive display.
Frequent power on and off in a short time may cause faults.
3 BASIC OPERATION
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3.3 Software Installation
Recommended configuration:
CPU: Inter (R) Core i3 2.27GHz or AMD CPU with equivalent performance and above
Memory: 1GB
Hard drive: 1GB
Graphics card: supports DirectX 9 or above
If the interactive display is equipped with the latest version of handwriting software in the PC before being delivered, please skip the step.
HID driver-free function only applies for Vista, Windows 7 or higher version (realize the functions of multi-touch etc.). The touch LED display with Windows XP version should install/run the software for normal use.
Step 1 Insert the official USB cable into the USB ports of the computer and
touch LED display.
Step 2 Insert the official software installation disk into the computer.
Step 3 Double click the
, follow the instructions and complete
the installation of the touch LED display software.
Step 4 The computer needs to be restarted to activate the software after
installation completed. Save all the files in the computer and restart.
3.4 Software Uninstall
If you want to uninstall the Teach Infinity Pro from your computer, choose Control Panel > Add or Remove Programs > Teach Infinity Pro > Uninstall to uninstall
the program, as shown in the following figure.
3 BASIC OPERATION
23
3.5 Software Positioning
To work normally, the handwriting of the projected image on the touch LED display should coincide with the actual one to calibrate accurately. The following situations need calibration.
The first time you use the interactive handwriting LED.
Re-install the driver program.
The handwriting display is connected to another PC.
The handwriting display adopts nine-point positioning method. The positioning process is described as follows:
Step 1 Connect the display and run the driver program.
Step 2 Click the handwriting driver icon on the
bottom right of the screen. The following figure is displayed.
Step 3 Select nine Points, click Calibrate and the following figure is displayed.
3 BASIC OPERATION
24
Step 4 Use the pen to click and hold the centre of the flickering cross. Do not
release it until the flickering cross moves to the next point. Repeat and complete the positioning process according to the instructions on the interface. The software interface returns to the desktop automatically after the positioning is completed successfully.
P ress Esc to q uit I R-H I D-O L O O V O O O
3 BASIC OPERATION
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3.6 Positioning Method for Windows 7 System
Step 1 Connect the interactive display to the PC using the USB cable via the
USB interface on the panel.
Step 2 Choose Control Panel > Tablet PC Settings.
Step 3 Click Calibrate in Tablet PC Settings window.
3 BASIC OPERATION
26
Step 4 Use the pen to click and hold the centre of the flickering cross. Do not
release it until the flickering cross moves to the next point. Repeat and complete the positioning process according to instructions on the interface.
To provide calibration samples, tap the crosshair each time that it appears on the screem.
Right-click anywhere on the screen to return to the last calibration point. The Esc button to close the tool. Do not change your screen orientation until you have completed the calibration process.
Step 5 Click Yes after the calibration is completed.
Tip
To ensure the handwriting accuracy, use the pen provided together with the interactive display rather than a finger to perform calibration.
Positioning errors may cause touch function failure on the interactive display. In this case, you need to perform positioning one more time.
During the positioning process, you can press ESC on the keyboard to exit the positioning operation.
The positioning interface varies between different software versions. Please follow the actual instructions provided on the interface.
3 BASIC OPERATION
27
3.7 OPS Installation
W
ARNING
The OPS does not support hot-plugging. Please insert the plug of the OPS after the interactive display is disconnected from the power.
Install the OPS by the following steps:
Step 1 Insert the OPS into the special slot on the rear of the interactive display.
Step 2 Tighten the screws.
Step 3 Confirm the OPS is installed correctly.
3 BASIC OPERATION
28
4
Toolbar Introduction
The toolbar has three modes: Home Page, Task Manager, and Whiteboard.
Under any of the three modes, you can click
on the toolbar to go back to the previous page and click to exit from other programs or go back to the home page from other signal sources.
On the home page, the toolbar is under home page mode and shows icons of the task manager, signal source, whiteboard, input signal, file manager, system setting, browser and search engine. You can click an icon to open the corresponding program.
After the whiteboard program is started, the toolbar enters the whiteboard mode, in which you can choose a pen, line weight and color to write on the whiteboard.
If you want to use the whiteboard function with the non-signal mode, Click
on the displayed menu, the New Page, Overview, Delete All and Settings
functions are listed.
If you want to use whiteboard function with the signal mode, please click the
icon to enter the menu setting interface.
In programs other than the whiteboard, the toolbar is in the Remarks mode. You can select a pen, line weight and color to write and add remarks on the opened file (including image, PPT and PDF). Click on the right to hide the toolbar. Scroll up with your finger to display the toolbar.
29
4.1 Task Manager
In the task manager, you can view current running programs, switch and end programs. Click
to enter the task manager as shown in the following figure:
View Running Programs
In the task manager, scroll up and down to view the current running programs.
Switch Programs
In the task manager, click an application program icon to switch programs. For example, click Settings to switch to the system setting application program, or click Browser to switch to the browser application program.
End Programs
In the task manager, select a program, click the
icon in the top right corner or
scroll right or left to end the program.
4 TOOLBAR INTRODUCTION
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4.2 Whiteboard
The whiteboard provides the writing function. In the whiteboard program, you can select a pen, line weight and color to write and use an eraser to erase content on the whiteboard. You can also print and clear the content on the whiteboard.
Click
on the toolbar or press Whiteboard on the remote controller to enter the
whiteboard interface.
New Whiteboard and Settings
Click
in the displayed menu, the functions of New Page, Overview, Delete All
and Settings are listed.
4 TOOLBAR INTRODUCTION
31
Click Settings to set the color and shade of the whiteboard, as shown in the following gure:
Pen, Line Weight and Color
If the marker is selected, click and hold
for two seconds to set its line weight
and color.
If the highlighter is selected, click and hold for two seconds to set its line weight and color.
4 TOOLBAR INTRODUCTION
32
Eraser
Two methods are available to erase written errors or content as follows:
Click to select the eraser, and then you can use it to erase the content on the whiteboard.
Use five fingers to touch the screen and a circle is displayed indicating the scope for erasing. Move the circle to erase the content you wrote.
Cancel
Click
to cancel operations.
Screen Capture
The following two methods are used to capture screen:
Click to capture current content on the whiteboard and save it as an image in Screenshots directory. (The toolbar is not captured in the image.)
Press CAPTURE on the remote controller to save current content on the whiteboard as an image in Pictures > Screenshot directory in the file manager.
You can open the directory by two ways:
Go back to the home page and click on the toolbar to enter the file manager. In the system file, find and click the Screenshots folder to check.
Click in application programs to enter the image browsing interface. In the system file, find and click the Screenshots folder to check.
Print, Clear and Freeze Screen
Click
, Print, Clear and Freeze screen are displayed. Click Print to print current content on the whiteboard. Click Clear to clear all current content on the whiteboard. Click Freeze screen to capture the current screen and zoom in,
zoom out and annotate on the frozen screen.
4 TOOLBAR INTRODUCTION
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4.3 Gallery
You can enter the gallery to view images one by one or play them as slides.
Click
in the application programs to enter the gallery. All folders containing images are displayed.
Full preview
One full screen can display a maximum of eight images, you can preview other group image using your finger and swiping left or right. Press and hold on the screen to select multiple images, and then you can click the
icon on the upper right corner to print, share, delete, edit, set and view detail of selected images.
4 TOOLBAR INTRODUCTION
34
View images one by one
Click one image in a folder. Scroll left to show the previous image and scroll right to show the next image.
Play slides
Click
on the upper right corner of the folder and select Slideshow to play
images as slides.
4 TOOLBAR INTRODUCTION
35
4.4 File Manager
Click on the toolbar to enter the file manager interface. Current system files are displayed. External device files are also displayed, such as the files in the SD card and USB drive. The file manager provides various functions, such as preview, filter, search, select, copy and delete files.
4.5 System Settings
Click on the toolbar to enter the system settings interface. The Network, Apps, Language & input, Date & time, Energy Saving Setup, Switch machine
Settings, Clear screen shots, Printing, Authorization Settings, Smart eye protection, Source Settings, Background setting and About are displayed on
the screen. You can click the items to have your preferred system setting. Click the area outside of the system settings interface to exit.
4 TOOLBAR INTRODUCTION
36
4.6 Browser
Click on the toolbar to open the web browser. Enter a website in the address bar and enter keywords in the search box by using the soft keyboard or remote controller.
4.7 Audio Only
Press AUDIO ONLY on the remote controller to turn off the screen but keep audio on. To turn on screen again, touch any place on the screen or click AUDIO ONLY again to return to normal operation mode.
4 TOOLBAR INTRODUCTION
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4.8 Child Lock Setting
You can turn on/off Child Lock Setting function by three methods below:
Click on the toolbar to enter the system settings interface. You can click the Authorization setting item to turn on the Child Lock function.
Press ECO button on the front panel for more than 5 seconds to enter Child Lock mode. Under Child Lock mode, press ECO for more than 5 seconds again to unlock.
Press ECO button on the remote controller for more than 5 seconds to enter Child Lock mode. Under Child Lock mode, press ECO for more than 5 seconds again to unlock.
4 TOOLBAR INTRODUCTION
38
An icon will show on the top-right corner of the touch display, as seen in the following
fi
4 TOOLBAR INTRODUCTION
39
4.9 Application Programs
Click on the toolbar to enter the application program page. All application programs in the system are displayed. Scroll right and left to turn the page, as shown in the following figure:
Calculator
Click
to enter the calculator application. Click digits and operators on the
keyboard to perform calculation.
4 TOOLBAR INTRODUCTION
40
Music
Click
to start the music program. The music in the local disk is displayed by
artists, albums, songs, playlist and playing status.
4.10 Temperature Reminder and Thermal Shutdown
Temperature Reminder
The real-time temperature of the interactive display is displayed on upper left corner of the home page. Click the temperature display area on the top-left corner of screen to switch between Celsius and Fahrenheit.
Thermal Shutdown
In the running status, the overall temperature of the display increases due to unfavorable ventilation environment and long working hours.
When the system detects the actual temperature is higher than the dened temperature, the temperature protecting program will run automatically, the interactive display will turn to the standby mode. You shouldn’t reboot the display within two minutes.
4 TOOLBAR INTRODUCTION
41
5
Signal Source Selection
The following three ways are used to select a signal source:
Press SOURCE on the remote controller.
Press Source on the control panel of the interactive display.
At Main page or Whiteboard mode, click for input Source selection page.
In the signal source page, press , , or to select a channel and press OK. You can also select directly by clicking an icon, as shown in the following figure:
42
6
Menu
After switching to selected signal source, press MENU on the remote controller. A menu is displayed, including Sound Mode, Screen Setting, and Display setting. Scroll left and right on the screen or press
or to switch between entries.
Sound Mode
The Sound Mode page displays options including STA NDARD, MEETING, THEATER and CLASSROOM.
Drag the volume key bar directly or press the or button to change volume.
Press Mute for silence mode
Press RETURN to exit the menu.
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Screen Setting
The Screen Setting page displays options including Auto, P2P, 16 : 9 and 4 : 3.
Two ways are used to set the options:
Click an icon and set the option.
Press or and press OK to modify the option. Press RETURN to exit the menu.
Under different input sources, the screen settings could be different.
Under OPS, HDMI 1-HDMI 4 and DP signal source.
Under AV signal source, the P2P mode cannot be used.
6 MENU
44
Under VGA signal source, Auto mode cannot be used.
Display Setting
The Display setting page displays options including STANDA RD, LIGHTNESS, VIVID and EYE PROTECTION.
Two ways are used to set the options:
Click an icon and set the option.
Press
or and press OK to modify the option. Press RETURN to exit the
menu.
6 MENU
45
7
ECO Mode
CAUTION
To avoid probable faults, please read the following instructions and use the remote controller properly.
Please switch off the display when it is not used, and enable the function of Audio Only when you do not need to watch the display, helping to reduce power consumption and save energy.
On the premise of ensuring viewing effect, the energy consumption can be reduced by lowering display brightness.
To better save energy, the automatic power-off function is configured for the display and the default duration is 10 minutes. If no operation is performed in 10 minutes, the display is switched automatically to sleep mode (the same as power off) for reducing energy consumption.
Press ECO on the remote controller to enter the backlight mode page. Press ECO to switch among ECO, Auto and Standard.
In the ECO mode, the power output is reduced 50%.
In the Auto mode, the display automatically adjusts the screen brightness according to the light in the environment. When the light is strong, the screen brightens. When the light is weak, the screen darkens.
In the Standard mode, the screen brightness keeps the same.
46
8
Serial Port Control
The RS-232 port of the interactive display is defined as follows:
Connect RS-232 port to the PC or controlling device. Enable RS-232 serial port connection and complete the following configuration.
Port Number: COM 1 (Set the value according to the port number of the PC or controlling device.)
Baud rate 192 0 0 Odd/even check None
Data bit8 Stop bit 1
The following table lists button controlling codes. The buttons share same functions with corresponding buttons on the remote controller.
Function Controlling Code Function Controlling Code
Power on
7F 08 99 A2 B3 C4 02 FF 01 00 CF
1
7F 08 99 A2 B3 C4 02 FF 01 21 CF
Power off
7F 08 99 A2 B3 C4 02 FF 01 01 CF
2
7F 08 99 A2 B3 C4 02 FF 01 22 CF
Mute
7F 08 99 A2 B3 C4 02 FF 01 02 CF
3
7F 08 99 A2 B3 C4 02 FF 01 23 CF
Sound mode
7F 08 99 A2 B3 C4 02 FF 01 05 CF
4
7F 08 99 A2 B3 C4 02 FF 01 24 CF
Signal source
7F 08 99 A2 B3 C4 02 FF 01 06 CF
5
7F 08 99 A2 B3 C4 02 FF 01 25 CF
One button start
7F 08 99 A2 B3 C4 02 FF 01 07 CF
6
7F 08 99 A2 B3 C4 02 FF 01 26 CF
Display status
7F 08 99 A2 B3 C4 02 FF 01 09 CF
7
7F 08 99 A2 B3 C4 02 FF 01 27 CF
HDMI 1
7F 08 99 A2 B3 C4 02 FF 01 0A CF
8
7F 08 99 A2 B3 C4 02 FF 01 28 CF
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Function Controlling Code Function Controlling Code
HDMI 2
7F 08 99 A2 B3 C4 02 FF 01 0B CF
9
7F 08 99 A2 B3 C4 02 FF 01 29 CF
HDMI 3
7F 08 99 A2 B3 C4 02 FF 01 0C CF
0
7F 08 99 A2 B3 C4 02 FF 01 2A CF
Internal PC (OPS)
7F 08 99 A2 B3 C4 02 FF 01 38 CF
OK
7F 08 99 A2 B3 C4 02 FF 01 2B CF
HDMI 4
7F 08 99 A2 B3 C4 02 FF 01 51 CF
7F 08 99 A2 B3 C4 02 FF 01 2C CF
DP
7F 08 99 A2 B3 C4 02 FF 01 56 CF
7F 08 99 A2 B3 C4 02 FF 01 2D CF
VGA
7F 08 99 A2 B3 C4 02 FF 01 0D CF
7F 08 99 A2 B3 C4 02 FF 01 2E CF
AV
7F 08 99 A2 B3 C4 02 FF 01 11 CF
7F 08 99 A2 B3 C4 02 FF 01 2F CF
Up
7F 08 99 A2 B3 C4 02 FF 01 13 CF
Menu
7F 08 99 A2 B3 C4 02 FF 01 1B CF
Down
7F 08 99 A2 B3 C4 02 FF 01 14 CF
Home page
7F 08 99 A2 B3 C4 02 FF 01 1C CF
Listen alone
7F 08 99 A2 B3 C4 02 FF 01 15 CF
Return (Exit)
7F 08 99 A2 B3 C4 02 FF 01 1D CF
ECO
7F 08 99 A2 B3 C4 02 FF 01 16 CF
Search
7F 08 99 A2 B3 C4 02 FF 01 1E CF
VOL -
7F 08 99 A2 B3 C4 02 FF 01 17 CF
Capture
7F 08 99 A2 B3 C4 02 FF 01 1F CF
VOL +
7F 08 99 A2 B3 C4 02 FF 01 18 CF
Auto ADJ
7F 08 99 A2 B3 C4 02 FF 01 20 CF
Freeze
7F 08 99 A2 B3 C4 02 FF 01 3B CF
Acoustic mode
7F 08 99 A2 B3 C4 02 FF 03 XX CF
Note:
XX indicate various mode: 00-Standard, 01-Music, 02-Film, 03­News, 04-User, 05-temporary 1, 06- temporary 2
8 SERIAL PORT CONTROL
48
Function Controlling Code Function Controlling Code
Volume setting
7F 08 99 A2 B3 C4 02 FF 05 XX CF
Energy saving mode
7F 08 99 A2 B3 C4 02 FF 06 XX CF
Note:
XX indicate various mode: 00-standard, 01-energy saving, 02-auto
Firmware version query
7F 08 99 A2 B3 C4 02 FF 01 3D CF
Backlight brightness increase
7F 08 99 A2 B3 C4 02 FF 01 47 CF
Backlight brightness decrease
7F 08 99 A2 B3 C4 02 FF 01 48 CF
Backlight brightness setting
7F 08 99 A2 B3 C4 02 FF 09 XX CF
Switch child lock
7F 08 99 A2 B3 C4 02 FF 01 57 CF
Child lock mode
7F 08 99 A2 B3 C4 02 FF 01 58 CF
8 SERIAL PORT CONTROL
49
9
VGA Signal Input
VGA (Video Graphics Array) is the computer display standard for analogue signal. VGA port is the special port on the computer which uses the VGA standard for data input. The following table lists the specifications of various VGA signal input.
Note
The VGA signal input is available only when the display is in PC mode.
SN Standard Resolution
Refresh Rate (Hz)
Horizontal Frequency (KHz)
Vertical Frequency (Hz)
Horizontal/ Vertical Sync Polarity (TTL)
1 VESA 640x480 60 31.5 60 N/N
2 VESA 640x480 72 37.9 72 N/N
3 VESA 640x480 75 3 7. 5 75 N/N
4 VESA 800x600 56 35.1 56 P/P
5 VESA 800x600 60 37.9 60 P/P
6 VESA 800x600 72 48 .1 72 P/P
7 VESA 800x600 75 46.9 75 P/P
8 VESA 1024x768 60 48.4 60 N/N
9 VESA 1024x768 70 56.5 70 N/N
10 VESA 1024x768 75 60 75 N/N
11 VESA 1280 x 960 60 60 60 N/N
12 VESA 1280x960 75 75 .15 9 75 N/N
13 VESA 1280x1024 60 64 60 P/P
14 VESA 128 0 x1024 75 80 75 P/P
15 VESA 1600x1200 60 75 60 P/P
16 VESA 1920 x1080 60 66.547 59.988 P/P
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10
Multimedia Format Support
Media Type File Format File Extension
Image JPEG, BMP, PN G .jpg, .bmp, .png
Movie
MPEG1, MPEG2, MPEG4, H.264, H.265, RM, RMVB, MOV, MJPEG, VC1, DivX, FLV (Support 1080P, 4K HD Decoding)
.avi, mpg, .dat, .vob, .div, .mov, .mkv,.rm, .rmvb, .mp4, .ts, .trp, .asf, .flv
Music MP3, M4A, (A AC) .mp3, .m4a
Text TXT .txt
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11
Common Faults and Solutions
Symptom Possible Cause Solution
The service program fails to be connected.
The drive program is not correctly installed.
Install the drive program correctly.
The USB port (lead) is not connected or is faulty.
Change the USB lead or check if the USB port is faulty.
The infrared tube is blocked.
Ensure that the surrounding infrared tubes are not blocked.
Repositioning is required every time the display is switched on.
The computer is equipped with a recovery card.
Disable computer protection and perform the positioning again.
The positioning is inaccurate.
The positioning is not performed properly.
Press AUTO on the remote controller to show the full screen, and use the pen provided with the display to perform positioning again.
The cursor of the pen is unstable when the pen is used.
The writing method is incorrect.
You are advised to use the pen rather than a finger to write. Hold the pen as far to the nib as possible. The angle between the pen and display needs to be greater than 60 degrees. Do not touch the display with your sleeve or wrist.
Strong light or infrared interference exists.
Remove the interference source or change the using environment.
The handwriting is discontinuous. (Part of the handwriting cannot be displayed.)
The writing method is incorrect.
You are advised to use the pen rather than a finger to write. Hold the pen as far to the nib as possible. The angle between the pen and display needs to be greater than 60 degrees. Do not touch the display with your sleeve or wrist.
The covering area of the nib does not meet the requirement or the nib is too small.
Change the nib or use a pen with larger covering area.
The infrared tube is blocked.
Check if infrared tubes are blocked.
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Symptom Possible Cause Solution
The handwriting is discontinuous. (Part of the handwriting cannot be displayed.)
Strong light or infrared interference exists.
Remove the interference source or change the using environment.
The handwriting cannot be shown or no touch signal is detected.
The color of the pen is the same as or similar to the background color.
Change the color of the pen.
Your hand or other objects are on the display when you are writing.
You are advised to use the pen rather than a finger to write. Hold the pen as far to the nib as possible. The angle between the pen and display needs to be greater than 60 degrees. Do not touch the display with your sleeve or wrist.
Strong light or infrared interference
Remove the interference source or change the using environment.
The writing method is incorrect.
You are advised to use the pen rather than a finger to write. Hold the pen as far to the nib as possible. The angle between the pen and display needs to be greater than 60 degrees. Do not touch the display with your sleeve or wrist.
No sound is played and no image is displayed.
Check whether the power plug is inserted into the power socket and whether the display is powered on.
Check whether the rocker switch on the interactive display is switched on.
Check whether the Standby button on the remote controller is pressed.
Check whether the video and audio input cables are connected correctly.
Check whether the display is switched to the right signal source.
Check the settings on image brightness and contrast.
Check the volume.
Image is displayed properly, but no sound is played.
Check the volume.
Check whether the Mute button on the remote controller is pressed.
Check whether the audio cable between the PC and interactive display is connected correctly.
11 COMMON FAULTS AND SOLUTIONS
53
Symptom Possible Cause Solution
No image is displayed or the image is black and white.
Modify the color settings.
Check the color system.
The image or sound is interrupted.
Find out the electric appliance that causes the interference and move it away from the interactive display.
Do not share the power socket of the display with the electric appliance that causes interference.
The remote controller fails.
Change the batteries.
Clean the signal emitter at the top of the remote controller. (Check whether it is blocked.)
Check contacts of the batteries.
The PC cannot be started. (This scenario is applicable only to display models operating with the PC.)
Check whether the PC adapter is correctly connected and whether the PC is powered on.
Check whether the PC is connected correctly to the interactive display.
The following symptoms are not faults:
A few of bright or dark pixels, such as tiny red, blue, green or dark points, may exist on the LED. This symptom is not a fault and does not affect running functions of the display.
Slight sound may occur due to the backlight adjustment or ventilation. This is a normal symptom.
The image and sound are normal. However, you can sense static electricity when you touch the LED and metal back cover. This is a normal symptom.
11 COMMON FAULTS AND SOLUTIONS
54
12
Care and Maintenance
Maintenance Tips
Do not put or install the product near a heat source or under direct sunlight, or in dusty or humid places, or somewhere the product may be hit or damaged by mechanical vibration. To maximize the performance, it needs to be put away from equipment such as grid, large metal objects and radar stations as far as possible.
Do not wipe the display with any chemical detergent. Solvents may damage the enclosure or paint. If the display is stained by dust, cut off the power and then clean the display using a dried cloth with a little of warm water. Use a clean soft cloth to clean the LED of the display.
Do not frequently switch on and off the product, which may shorten the product service life. After the display is switched off, wait for three minutes before switching it on again. If the product is not to be used for a long period of time, please power off the product and pull out the power plug.
Do not maximize the brightness and contrast of the LED for a long period of time, which may shorten the LED service life.
Do not use a hard object to write on the display, which may scratch the LED.
Clean the Infrared Tube
The interactive display uses the horizontal and vertical infrared matrix to detect and locate the user’s touch. The screen is surrounded by an infrared tube (including the infrared acceptor and emitter), which forms an infrared net covering on the screen surface. When a user touches the screen, fingers or other opaque objects block the infrared rays that cross the touch point, which helps the controller detect the coordinate position of the touch point.
Dust is easily retained on the screen surface due to its long-term exposure in the air and causes ineffective touch or inaccurate positioning. Therefore, you need to clean the infrared tube around the screen regularly.
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13
Technical Parameters
Specication Parameter
Backlight Type LED
Aspect Ratio 16 : 9
Physical Resolution 3840 x 2160 Pixel (4K_UHD Model)
1920 x 1080 Pixel (2K_FHD Model)
Viewing Angle 178°
Display Colors 10 bit
LCD Brightness 370 cd/m²
Response Time (Typical) 8 ms
Viewing Angle 178°
Life Time (working hours) 30,000 hours
Power Consumption
65, 70 inch: Maximum <220W
75 inch: <350W
80, 86 inch: <450W
Standby Mod: 0.5W
Working Voltage AC 100V-240V, 50Hz / 60Hz
Input Current
65, 70 inch: Max 2.5A
75 inch: Max 4.0A
80, 86 inch: Max 4.5A
Touch Surface Material Tempered glass
Touch Surface Techno
logy
Anti-Glare glass (New Generation Anti-Glare Glass optional)
Transparency >88%
Sensing Method Infrared Touch
Touch P o i n t 10 Points
Writing Method Finger or pen
Cursor Speed 100 Point/s
Positioning Accuracy 5 mm
Communication Interface USB-B
56
13 TECHNICAL PARAMETERS
Specication Parameter
Front Interface Input Ports
Microphone (3.5 mm) x 1, USB (Touch) x 1, USB (OPS) x 2, HDMI x 1, Display Port x 1,
USB (Android) x 1
Rear side Ports
HDMI x 3, HDMI out x 1, USB (Touch) x 3, Microphone (3.5 mm) x 1, VGA x 1, VGA Audio x 1, USB 3.0 x 1, Mini SD Reader x 1
Bottom Ports
AV in x 1, LAN in x 1, LAN out x 1, RS232 x 1, SPDIF, Earphone x 1
I/O ports Remark
The HDMI 1, Display port and rear side HDMI 4 can support 4K, 30Hz.
The HDMI 2, HDMI 3, HDMI Out ports can support 4K, 60Hz.
NOTE:
There is an exception that HDMI 1 & 4 ports can support 4K, 60Hz, when using YUV420 media player device.
Multimedia File Formats Support
Image: JPEG, BMP, PNG
Video: MPEG1, MPEG2, MPEG4, H.264, H.265,
RM, RMVB, MOV, MJPEG, VC1, DivX, FLV (Support 1080P, 4K HD Decoding)
Audio: MP3, M4A, (AAC)
Speaker Position Forward
Speaker Rated Impedance 8 Ω
Speaker Freq. Response 90 Hz (±20%) – 18 kHz
Speaker Max. Power Output 15 W*2
Transmission Range 5 m
Storage Temperature/Humidity -20°C – 60°C, 20% – 90%
Working Temperature/Humidity 0°C – 40°C, 20% – 80%
Installation Method Wall-mounted / Floor Stand
* We may modify the user manual without prior notice.
* If you discover any unclear presentation, mistake or omission in this manual,
please contact us immediately. We are not liable for any loss or damage if you fail to contact us.
Libra House, Upper Zoar Street, Wolverhampton, West Midlands WV3 0LA.
Tel: +44 (0)1902 390 878
Fax: +44 (0)870 405 0188
Email: support@geneeworld.com
Web: www.geneeworld.com
20302-T5G5-002020
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