Requirements 4
Getting To Know Your Device 4
Frequently Asked Questions 5
Overview 7
Step 1: Connect your device to the Internet 8
Step 2: Power on your device 10
Step 3: Activate your device online 10
Step 4: Wait while your device connects 10
Step 5: Confirm your success! 11
Troubleshooting
Help With Activating Your 3G MicroCell 12
Help After Activating Your 3G MicroCell 15
Alternate Connection 17
Other
Decoding The Lights On Your 3G MicroCell 18
Important Safety Instructions 20
Firewall Settings 23
Specifications 23
RF Exposure 24
FCC Compliance 24
Index 26
One-Year Limited Warranty Back Cover
» High speed Internet service over U-verse®, DSL, or cable. For best
performance, download speeds of at least 1.5 Mbps and upload
speeds of at least 256 Kbps are recommended. There are no
restrictions on broadband service providers. Satellite Internet
service is not supported.
» Modem or optional wireless router.
» Computer with Internet access to activate your device.
Getting To Know Your Device
STATUS INDICATORS
Your MicroCell uses indicator lights on the
front of the device to show service status.
Power
Ethernet
GPS
Computer
3G
HARDWARE PORTS
Color coded connection ports are located
on the back of the device.
In the box
» AT&T 3G MicroCell™
» Yellow Ethernet
Cable
» AC Power Adapter
» Quick Start Guide
» User Manual
I activated my MicroCell at the
AT&T store. Do I have to do it again?
No, you can skip Step 3 and proceed to
Step 4 of the setup process.
What’s the best location for the
MicroCell?
Your MicroCell works best within three
feet of a window and not in a basement
or closet. You will improve the chances of
receiving a GPS signal when you install
your MicroCell:
» On first floor or above basement level.
» Next to a window with a clear,
unobstructed view of the sky.
» At least one foot away from other
wireless broadcasting devices.
» When the weather is clear (no clouds
or rain).
Will all cell phones work with my
MicroCell?
All 3G cell phones that receive wireless
service from AT&T will work with the
MicroCell if they are added online to the
MicroCell’s approved user list.
Do I need to change any settings on
my AT&T cell phone to make it work
with my MicroCell?
No, you don’t have to change anything on
your phone. If your AT&T cell phone number
is on your approved user list, it should work.
What is an approved user list?
The approved user list contains the phone
numbers of friends, family and associates
that you allow to use your MicroCell while
they are at your home or office. You can
only add people to this list who have an
AT&T wireless service plan. When they
make phone calls, they will use their own
minutes and service plan. To add an AT&T
3G cell phone number to your approved
user list, go to att.com/3GMicroCell and
manage your settings.
What type of Internet service does the
MicroCell need?
The MicroCell uses high speed
Internet service over U-verse, DSL, or cable.
For best performance, your service should
have download speeds of at least 1.5 Mbps
and upload speeds of at least 256 Kbps.
You can use any high speed Internet service
provider. Satellite Internet service is not
supported. Contact your Internet Service
Provider if your Internet service is slower
than minimum requirements.
Why did my MicroCell lights go
off during activation?
Your MicroCell automatically checks
for software updates each time you
turn it on. If necessary, the MicroCell
downloads updated software and then
restarts.
Will my MicroCell slow down my
network?
The MicroCell takes up very little of your
bandwidth. Downloading music, videos, or
other large files may impact the bandwidth
available for your MicroCell and affect voice
quality.
How do I improve the voice quality?
Use the Alternate Connection on page
17 to ensure that you’re getting the best
possible voice quality for phone calls made
using the 3G MicroCell signal.
Should I use my MicroCell for data
instead of Wi-Fi?
The MicroCell supports data usage.
However, it is not intended to be a
replacement for your wireless network
(Wi-Fi). Data over Wi-Fi doesn’t affect
your wireless plan and provides best
performance for Wi-Fi capable cell phones
and other devices. The MicroCell is a
great supplement for data on cell phones
that aren’t Wi-Fi capable.
How do I move my MicroCell to a new
location?
Use the Quick Start Guide for setup
instructions and then update your account
online with the new address by visiting
att.com/3GMicroCell and manage your
settings.
NOTE: The new location must be in an area
where AT&T is licensed to provide service.
How do I purchase the Unlimited
MicroCell Calling feature?
Go to wireless.att.com. Log in to your
online wireless account and click “Manage
Features” and select “AT&T Unlimited
MicroCell Calling.”
I have more questions.
For more information about your MicroCell,
visit att.com/3GMicroCell.
Select the configuration option that’s right for you to connect your device.
PLACEMENT TIPS
Your MicroCell works best within three feet of a window and not in
a basement or closet.
You will improve the chances of receiving a GPS signal when you install your MicroCell:
» On first floor or above basement level.
» Next to a window with a clear, unobstructed view of the sky.
» At least one foot away from other wireless broadcasting devices.
» When the weather is clear (no clouds or rain).
E911 SERVICE
The location address you provide during online activation is sent to local emergency
responders and must be kept up to date if you move your device. To update your
location address information, visit att.com/3GMicroCell and manage your settings.