4030765 Rev 01
3-6-2009 Draft
DDR2201 Series Residential
Gateway Installation and Operation
Guide
3-6-2009 Draft
Please Read
3-6-2009 Draft
Important
Please read this entire guide. If this guide provides installation or operation
instructions, give particular attention to all safety statements included in this guide.
Notices
3-6-2009 Draft
Trademark Acknowledgments
Scientific Atlanta is a registered trademark of Scientific-Atlanta, Inc.
Cisco, the Cisco logo, and Cisco Systems are trademarks or registered
trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain
other countries.
All other trademarks shown are trademarks of their respective owners.
Publication Disclaimer
Cisco Systems, Inc. assumes no responsibility for errors or omissions that may
appear in this publication. We reserve the right to change this publication at any
time without notice. This document is not to be construed as conferring by
implication, estoppel, or otherwise any license or right under any copyright or
patent, whether or not the use of any information in this document employs an
invention claimed in any existing or later issued patent.
Copyright
© 2009 Cisco Systems, Inc. All rights reserved. Printed in the United States of America.
Information in this publication is subject to change without notice. No part of this
publication may be reproduced or transmitted in any form, by photocopy,
microfilm, xerography, or any other means, or incorporated into any information
retrieval system, electronic or mechanical, for any purpose, without the express
permission of Cisco Systems, Inc.
Contents
3-6-2009 Draft
IMPORTANT SAFETY INSTRUCTIONS vii
FCC Compliance xiii
About This Guide xvii
Chapter 1 Introducing the DDR2201 Series Residential Gateway 1
Benefits and Features ..............................................................................................................2
What's On the Front Panel?....................................................................................................4
What's On the Back Panel? ..................................................................................................... 6
Chapter 2 Installing the Residential Gateway 7
Mounting the Residential Gateway Vertically.....................................................................8
Mounting the Residential Gateway to the Wall .................................................................. 9
Connecting Your Computer to the Residential Gateway.................................................10
Connecting the DSL Interface ..............................................................................................12
Chapter 3 Configuration and Operation 15
Logging In to the Residential Gateway ..............................................................................17
System Summary ................................................................................................................... 18
Setting Up Your System with the Setup Wizard............................................................... 19
Setting System Date and Time ............................................................................................. 24
Setting Password.................................................................................................................... 25
DHCP Leases..........................................................................................................................26
WAN Information.................................................................................................................. 27
Route Information..................................................................................................................28
ARP Information....................................................................................................................29
CPU Information.................................................................................................................... 30
Memory Information.............................................................................................................31
LAN Statistics.........................................................................................................................32
WAN Statistics .......................................................................................................................33
ATM Statistics.........................................................................................................................34
Tools Update Software..........................................................................................................35
Updating Software................................................................................................................. 36
Settings Backup......................................................................................................................38
Update Settings ...................................................................................................................... 40
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Restore Default Settings........................................................................................................42
Saving the Configuration for the Residential Gateway.................................................... 44
Time Settings .......................................................................................................................... 46
Access Control Services ........................................................................................................49
IP Access Control...................................................................................................................51
Password Access to the Residential Gateway....................................................................54
Http Server Port ..................................................................................................................... 57
System Log Configuration....................................................................................................59
System Logs............................................................................................................................64
Print Server Settings .............................................................................................................. 66
Clone MAC Addresses..........................................................................................................69
Voice SIP Basic Configuration..............................................................................................72
Voice SIP Advanced Configuration ....................................................................................76
USB File List............................................................................................................................ 79
Chapter 4 DSL Configuration 81
DSL Summary ........................................................................................................................82
DSL Statistics .......................................................................................................................... 83
DSL Diagnostics.....................................................................................................................85
DSL Settings............................................................................................................................ 87
ADSL Tone Settings............................................................................................................... 89
DSL Advanced Settings ........................................................................................................91
Chapter 5 Home Network Configuration 93
Client Summary .....................................................................................................................94
WAN Quick Setup ................................................................................................................. 97
Set Top Box Quick Setup.....................................................................................................101
LAN Setup ............................................................................................................................103
Wireless Summary............................................................................................................... 106
Wireless Basic ....................................................................................................................... 107
Wireless Security..................................................................................................................111
Wireless MAC Filtering ......................................................................................................116
Wireless Bridge ....................................................................................................................120
Wireless Station List ............................................................................................................121
HPNA Information.............................................................................................................. 123
HPNA Statistics Information .............................................................................................125
Home Monitoring ................................................................................................................ 126
Chapter 6 Security Configuration 127
MAC Filtering Setup ...........................................................................................................128
Incoming IP Filtering........................................................................................................... 134
Outgoing IP Filtering...........................................................................................................141
Parental Control Setup - Filtering Function..................................................................... 146
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URL Filtering Function .......................................................................................................151
Stateful Packet Inspection...................................................................................................156
Local Certificates..................................................................................................................158
Trusted CA Certificates....................................................................................................... 163
Chapter 7 Advanced Configuration 167
Upstream Quality of Service ..............................................................................................168
Remote Management...........................................................................................................171
Port Mapping........................................................................................................................173
Creating Certificates............................................................................................................176
Virtual Servers Setup...........................................................................................................178
Port Triggering Setup.......................................................................................................... 182
DMZ Host Setup .................................................................................................................. 186
DNS Server Configuration..................................................................................................187
Dynamic DNS....................................................................................................................... 188
Default Gateway Routing...................................................................................................191
Internet Group Management Protocol.............................................................................. 193
IPSec Settings........................................................................................................................194
Chapter 8 Customer Information 197
Customer Support................................................................................................................198
Return Products for Repair................................................................................................. 200
4030765 Rev 01 v
IMPORTANT SAFETY INSTRUCTIONS
3-6-2009 Draft
The servicing instructions in this notice are for use by qualified service personnel only. To reduce the
risk of electric shock, do not perform any servicing other than that contained in the operating
instructions, unless you are qualified to do so.
IMPORTANT SAFETY INSTRUCTIONS
Notice à l’attention des installateurs de réseaux câblés
Les instructions relatives aux interventions d’entretien, fournies dans la présente notice, s’adressent
exclusivement au personnel technique qualifié. Pour réduire les risques de chocs électriques, n’effectuer
aucune intervention autre que celles décrites dans le mode d'emploi et les instructions relatives au
fonctionnement, à moins que vous ne soyez qualifié pour ce faire.
4030765 Rev 01 vii
IMPORTANT SAFETY INSTRUCTIONS
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Mitteilung für CATV-Techniker
Die in dieser Mitteilung aufgeführten Wartungsanweisungen sind ausschließlich für qualifiziertes
Fachpersonal bestimmt. Um die Gefahr eines elektrischen Schlags zu reduzieren, sollten Sie keine
Wartungsarbeiten durchführen, die nicht ausdrücklich in der Bedienungsanleitung aufgeführt sind,
außer Sie sind zur Durchführung solcher Arbeiten qualifiziert.
Aviso a los instaladores de sistemas CATV
Las instrucciones de reparación contenidas en el presente aviso son para uso exclusivo por parte de
personal de mantenimiento cualificado. Con el fin de reducir el riesgo de descarga eléctrica, no realice
ninguna otra operación de reparación distinta a las contenidas en las instrucciones de funcionamiento, a
menos que posea la cualificación necesaria para hacerlo.
20080814_Installer800_Intl
viii 4030765 Rev 01
U.S. Patents
3-6-2009 Draft
A patent notice is affixed to this product. In addition, the product may also be covered by
one or more of the following patents:
4,498,169, 4,692,919, 4,748,667; 4,829,569; 4,866,770; 4,885,775; 4,888,799; 4,890,319; 4,922,456; 4,922,532; 4,924,498;
4,965,534; 4,991,011; 5,003,384; 5,012,510; 5,029,207; 5,045,816; 5,053,883; 5,054,071; 5,058,160; 5,142,575; 5,142,690;
5,146,526; 5,155,590; 5,214,390; 5,225,902; 5,225,925; 5,235,619; 5,237,610; 5,239,540; 5,241,610; 5,247,364; 5,255,086;
5,257,403; 5,267,071; 5,270,809; 5,271,041; 5,272,752; 5,282,028; 5,285,497; 5,287,351; 5,301,028; 5,309,514; 5,317,391;
5,319,709; 5,341,425; 5,347,388; 5,347,389; 5,357,276; 5,359,601; 5,361,156; 5,367,571; 5,379,141; 5,379,145; 5,381,481;
5,390,337; 5,400,401; 5,406,558; 5,418,782; 5,420,866; 5,420,923; 5,425,101; 5,428,404; 5,430,568; 5,434,610; 5,436,749;
5,438,370; 5,440,632; 5,442,472; 5,455,570; 5,457,701; 5,471,492; 5,477,199; 5,477,262; 5,477,282 5,477,370; 5,481,389;
5,481,542; 5,485,221; 5,493,339; 5,497,187; 5,500,758; 5,502,499; 5,506,904; 5,519,780; 5,539,822; 5,550,825; 5,579,055;
5,579,057; 5,583,562; 5,592,551; 5,596,606; 5,600,378; 5,602,933; 5,640,388; 5,657,414; 5,675,575; 5,684,876; 5,715,515;
5,724,525; 5,734,822; 5,740,300; 5,742,677; 5,754,940; 5,757,416; 5,771,064; 5,774,859; 5,825,829; 5,826,167; 5,850,305;
5,854,703; 5,870,474; 5,892,607; 5,920,626; 5,923,755; 5,930,024; 5,930,515; 5,937,067; 5,963,352; 5,966,163; 5,982,424;
5,991,139; 5,999,207; 6,005,631; 6,005,938; 6,016,163; 6,028,941; 6,029,046; 6,052,384; 6,055,244; 6,072,532; 6,105,134;
6,148,039; 6,157,719; 6,188,729; 6,195,389; 6,212,278; 6,215,530; 6,219,358; 6,240,103; 6,243,145; 6,246,767; 6,252,964;
6,272,226; 6,292,081; 6,292,568; 6,320,131; 6,374,275; 6,405,239; 6,411,602; 6,417,949; 6,424,714; 6,424,717; 6,433,906;
6,438,139; 6,463,586; 6,467,091; 6,476,878; 6,493,876; 6,510,519; 6,516,002; 6,516,412; 6,526,508; 6,538,595; 6,546,013;
6,560,340; 6,567,118; 6,570,888; 6,622,308; 6,629,227; 6,664,984; 6,667,994; 6,671,879; 6,674,967; 6,678,891; 6,714,598;
6,721,352; 6,721,956; 6,725,459; 6,738,982; 6,744,892; 6,744,967; 6,751,271; 6,760,918; 6,795,972; 6,802,077; 6,804,708;
6,811,447; 6,817,028; 6,822,972; 6,823,385; 6,832,386; 6,845,106; 6,868,473; 6,874,075; 6,889,191; 6,909,471; 6,917,622;
6,917,628; 6,922,412; 6,927,806; 6,928,656; 6,931,058; 6,937,729; 6,969,279; 6,971,008; 6,971,121; 6,978,310; 6,986,156;
6,988,900; 6,996,838; 7,010,801; 7,053,960; 7,065,213; 7,069,578; 7,069572; D348065; D354959; D359737; D363932;
D390217; D434753; D507240; D507535; D513407; D516518; RE36368; RE36988
IMPORTANT SAFETY INSTRUCTIONS
20070417 Patents
IMPORTANT SAFETY INSTRUCTIONS
1) Read these instructions.
2) Keep these instructions.
3) Heed all warnings.
4) Follow all instructions.
5) Do not use this apparatus near water.
6) Clean only with dry cloth.
7) Do not block any ventilation openings. Install in accordance with the
manufacturer's instructions.
8) Do not install near any heat sources such as radiators, heat registers, stoves,
or other apparatus (including amplifiers) that produce heat.
9) Do not defeat the safety purpose of the polarized or grounding-type plug. A
polarized plug has two blades with one wider than the other. A groundingtype plug has two blades and a third grounding prong. The wide blade or
the third prong are provided for your safety. If the provided plug does not
fit into your outlet, consult an electrician for replacement of the obsolete
outlet.
4030765 Rev 01 ix
IMPORTANT SAFETY INSTRUCTIONS
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10) Protect the power cord from being walked on or pinched particularly at
plugs, convenience receptacles, and the point where they exit from the
apparatus.
11) Only use attachments/accessories specified by the manufacturer.
12) Use only with the cart, stand, tripod, bracket, or table specified by the
manufacturer, or sold with the apparatus. When a cart is used, use caution
when moving the cart/apparatus combination to avoid injury from tip-over.
13) Unplug this apparatus during lightning storms or when unused for long
periods of time.
14) Refer all servicing to qualified service personnel. Servicing is required when
the apparatus has been damaged in any way, such as a power-supply cord
or plug is damaged, liquid has been spilled or objects have fallen into the
apparatus, the apparatus has been exposed to rain or moisture, does not
operate normally, or has been dropped.
Power Source Warning
A label on this product indicates the correct power source for this product. Operate this product only
from an electrical outlet with the voltage and frequency indicated on the product label. If you are
uncertain of the type of power supply to your home or business, consult your service provider or your
local power company.
The AC inlet on the unit must remain accessible and operable at all times.
Ground the Product
WARNING: Avoid electric shock and fire hazard! If this product connects to coaxial
cable wiring, be sure the cable system is grounded (earthed). Grounding provides some
protection against voltage surges and built-up static charges.
WARNING: Avoid electric shock and fire hazard! Do not locate an outside antenna
system in the vicinity of overhead power lines or power circuits. Touching power lines
or circuits might be fatal.
Protect the Product from Lightning
In addition to disconnecting the AC power from the wall outlet, disconnect the signal inputs.
Verify the Power Source from the On/Off Power Light
When the on/off power light is not illuminated, the apparatus may still be connected to the power
source. The light may go out when the apparatus is turned off, regardless of whether it is still plugged
into an AC power source.
Eliminate AC Mains Overloads
WARNING: Avoid electric shock and fire hazard! Do not overload AC mains, outlets,
extension cords, or integral convenience receptacles. For products that require battery
power or other power sources to operate them, refer to the operating instructions for
those products.
x 4030765 Rev 01
Provide Ventilation and Select a Location
3-6-2009 Draft
Remove all packaging material before applying power to the product.
Do not place this apparatus on a bed, sofa, rug, or similar surface.
Do not place this apparatus on an unstable surface.
Do not install this apparatus in an enclosure, such as a bookcase or rack, unless the installation
provides proper ventilation.
Do not place entertainment devices (such as VCRs or DVDs), lamps, books, vases with liquids, or
other objects on top of this product.
Do not block ventilation openings.
Protect from Exposure to Moisture and Foreign Objects
WARNING: Avoid electric shock and fire hazard! Do not expose this product to
liquids, rain, or moisture. Do not expose this product to dripping or splashing liquids,
rain, or moisture. Objects filled with liquids, such as vases, should not be placed on
this apparatus.
IMPORTANT SAFETY INSTRUCTIONS
WARNING: Avoid electric shock and fire hazard! Unplug this product before cleaning.
Do not use a liquid cleaner or an aerosol cleaner. Do not use a magnetic/static cleaning
device (dust remover) to clean this product.
WARNING: Avoid electric shock and fire hazard! Never push objects through the
openings in this product. Foreign objects can cause electrical shorts that can result in
electric shock or fire.
Service Warnings
WARNING: Avoid electric shock! Do not open the cover of this product. Opening or
removing the cover may expose you to dangerous voltages. If you open the cover, your
warranty will be void. This product contains no user-serviceable parts.
Check Product Safety
Upon completion of any service or repairs to this product, the service technician must perform safety
checks to determine that this product is in proper operating condition.
Protect the Product When Moving It
Always disconnect the power source when moving the apparatus or connecting or disconnecting
cables.
Telephone Equipment Notice
When using your telephone equipment, basic safety precautions should always be followed to reduce
the risk of fire, electric stock and injury to persons, including the following:
1. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or laundry
4030765 Rev 01 xi
IMPORTANT SAFETY INSTRUCTIONS
3-6-2009 Draft
tub, in a wet basement or near a swimming pool.
2. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a
remote risk of electric shock from lightning.
3. Do not use the telephone to report a gas leak in the vicinity of the leak.
SAVE THESE INSTRUCTIONS
20081112_Modem DSL_Safety
xii 4030765 Rev 01
FCC Compliance
3-6-2009 Draft
United States FCC Compliance
This device has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against such interference in a residential installation. This equipment generates,
uses, and can radiate radio frequency energy. If not installed and used in accordance with the
instructions, it may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be determined by
turning the equipment OFF and ON, the user is encouraged to try to correct the interference
by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the service provider or an experienced radio/television technician for help.
Any changes or modifications not expressly approved by Cisco Systems, Inc., could void the
user's authority to operate the equipment.
FCC Compliance
The information shown in the FCC Declaration of Conformity paragraph below is a
requirement of the FCC and is intended to supply you with information regarding the FCC
approval of this device. The phone numbers listed are for FCC-related questions only and not
intended for questions regarding the connection or operation for this device. Please contact your
service provider for any questions you may have regarding the operation or installation of this device.
Declaration of Conformity
This device complies with Part 15 of FCC
Rules. Operation is subject to the following two
conditions: 1) the device may not cause
harmful interference, and 2) the device must
accept any interference received, including
interference that may cause undesired
operation.
Canada EMI Regulation
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la class B est conforme à la norme NMB-003 du Canada.
DDR2201 Residential Gateway
Model: DDR2201
Manufactured by:
Cisco Systems, Inc.
5030 Sugarloaf Parkway
Lawrenceville, Georgia 30044 USA
Telephone: 770-236-1077
4030765 Rev 01 xiii
FCC Compliance
3-6-2009 Draft
FCC Part 68
The Federal Communications Commission (FCC) of the United States restricts specific uses of
modems, and places registration responsibilities on both the manufacturer and the individual
user.
1 The modem may not be connected to a party line or to a coin-operated telephone.
2 Notification to the telephone company is no longer required prior to connecting
registered equipment, but upon request from the telephone company, the user shall tell
the telephone company which line the equipment is connected to as well as the
registration number and ringer equivalence number of the registered protective circuitry.
FCC information is printed on a label on the bottom of the modem.
IC (Industry Canada) Notice
Notice: The Industry Canada (formerly Canadian Department of Communications) label
identifies certified equipment. This certification means that the equipment meets certain
telecommunications network protective, operational, and safety requirements. The
department does not guarantee the equipment will operate to the user's satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to
the facilities of the local telecommunications company. The equipment must also be installed
using an acceptable method of connection. In some cases, the company's inside wiring
associated with a single-line individual service may be extended by means of a certified
connector assembly (telephone extension cord). The customer should be aware that
compliance with the above conditions may not prevent degradation of service in some
situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance
facility designated by the supplier. Any repairs or alterations made by the user may give the
telecommunications company cause to request the user to disconnect the equipment. Users
should ensure for their own protection that the electrical ground connections of the power
utility, telephone lines and internal metallic water pipe system, if present, are connected
together. This precaution may be particularly important in rural areas.
CAUTION:
Users should not attempt to make such connections themselves, but should
contact the appropriate electric inspection authority, or electrician, as
appropriate.
Radiation Exposure Statements
Note: This transmitter must not be co-located or operated in conjunction with any other
antenna or transmitter. This equipment should be installed and operated with a minimum
distance of 7.9 inches (20 cm) between the radiator and your body.
US
This system has been evaluated for RF exposure for humans in reference to ANSI C 95.1
(American National Standards Institute) limits. The evaluation was based on evaluation per
ANI C 95.1 and FCC OET Bulletin 65C rev 01.01. The minimum separation distance from the
antenna to general bystander is 7.9 inches (20 cm) to maintain compliance.
xiv 4030765 Rev 01
FCC Compliance
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Canada
This system has been evaluated for RF exposure for humans in reference to ANSI C 95.1
limits. The evaluation was based on evaluation per RSS-102 Rev 2. The minimum separation
distance from the antenna to general bystander is 7.9 inches (20 cm) to maintain compliance.
EU
This system has been evaluated for RF exposure for humans in reference to the ICNIRP
(International Commission on Non-Ionizing Radiation Protection) limits. The evaluation was
based on the EN 50385 Product Standard to Demonstrate Compliance of Radio Base Stations
and Fixed Terminals for Wireless Telecommunications Systems with basic restrictions or
reference levels related to Human Exposure to Radio Frequency Electromagnetic Fields from
300 MHz to 40 GHz. The minimum separation distance from the antenna to general
bystander is 20 cm (7.9 inches).
Australia
This system has been evaluated for RF exposure for humans as referenced in the Australian
Radiation Protection standard and has been evaluated to the ICNIRP (International
Commission on Non-Ionizing Radiation Protection) limits. The minimum separation distance
from the antenna to general bystander is 20 cm (7.9 inches).
20081121 FCC DSL_Dom and Intl
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FCC Compliance
FCC REQUIREMENTS
This equipment complies with Part 68 of FCC Rules and the requirements adopted by the
ACTA.. On the bass unit of this equipment is a label that contains, among other information, a
product identifier in the format US: GEMDL01BDDR2201V1. If requested, this number must be
provided to the telephone company.
The REN is useful to determine the quantity of devices you may connect to your telephone line
and still have those devices ring when your telephone number is called. In most, but not all
areas, the sum of the REN of all devices connected to one line should not exceed five (5.0). To be
certain of the number of devices you may connect to your line, as determined by the REN, you
should contact your local telephone company to determine the maximum REN for your calling
area.
If your equipment causes harm to the telephone network, the telephone company may
discontinue your service temporarily. If possible, they will notify you in advance. If advance
notice is not practical, you will be notified as soon as possible. You will be informed of your
right to file a complaint with the FCC. Your telephone company may make changes in its
facilities, equipment, operations or procedures that could affect the proper functioning of your
equipment. If they do, you will be notified in advance to give you an opportunity to maintain
uninterrupted telephone service.
If you experience trouble with this telephone equipment, please contact the following address
and phone number for information on obtaining service or repairs:
The telephone company may ask that you disconnect this equipment from the network until the
problem has been corrected or until you are sure that the equipment is not malfunctioning.
This equipment may not be used on coin service provided by the telephone company.
Connection to party lines is subject to state tariffs.
xiv 4030765 Rev 01
About This Guide
3-6-2009 Draft
Introduction
This installation and operation guide applies to the DDR2201 series residential
gateway. The DDR2201 series residential gateway connects to the DSL network in
your home to deliver data, video, voice, and wired (Ethernet) or wireless gateway
capabilities all from one device. Use this guide to install the residential gateway in
your home.
Purpose
This document provides the information you need to install and operate the
DDR2201 series residential gateway.
Audience
About This Guide
This guide is written for two audiences. Subscribers who have purchased a
residential gateway and want to experience high-speed Internet and high-quality
digital telephone service can use this guide for background information and basic
operation. This guide is also written for the the service provider's installers who
initially set up and configure residential gateway in the subscriber's home. Most
subscribers will not want to use the more advanced functionality, and future releases
of this software will prevent subscriber access to these screens.
Document Version
This is the first formal release of this document.
4030765 Rev 01 xvii
1 Chapter 1
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Introducing the DDR2201
Series Residential Gateway
Introduction
Imagine walking through your home and accessing the Internet from
nearly any room. The DDR2201 series residential gateway connects to
the DSL line in your home and to your home network to deliver data,
video, voice, and wired (Ethernet) or wireless gateway capabilities all
from one device. You can use your residential gateway to connect to a
variety of devices in the home or small office. The residential gateway
supports high-speed data access, VoIP services, and features that
support Internet Protocol TV (IPTV) deployment. Use this chapter to
learn about your residential gateway.
In This Chapter
Benefits and Features ............................................................................. 2
What's On the Front Panel?................................................................... 4
What's On the Back Panel?.................................................................... 6
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Chapter 1 Introducing the DDR2201 Series Residential Gatewa
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Benefits and Features
Your residential gateway offers the following benefits and features:
Full routing functionality. The gateway router provides broadband transfer
speeds available between your home network and the service provider's network
for multi-user sharing. The high-performance router distributes data seamlessly
to all devices in the network without a noticeable effect to performance or speed.
True firewall capability. The gateway firewall includes both standard
NAT/PAT security and Stateful Packet inspection to defend against external
attacks.
High-quality data, voice, and IPTV services. The gateway combines an ADSL2+
bonded modem, 4-port Ethernet switch, HPNA 3.0 bridge and router
functionality with optional VoIP and WiFi into one integrated platform.
Compact design. The gateway is compact enough to sit on a desktop and
versatile enough to be wall mounted in an out of the way location. The
residential gateway can also stand vertically.
Flexible networking. The gateway combines a variety of home networking
technologies in one box: Ethernet, USB, 802.11g wireless, and HPNA.
- Ethernet. Ethernet is a network standard for data transmission using either
coaxial or twisted pair cable over a LAN (local area network). The
information can be transmitted at speeds of 10 to 100 Mbps. If the home or
office is wired for Ethernet, use one of the four LAN interfaces on the
gateway to create a broadband network.
- USB. The USB port allows you to directly connect a computer or other
network capable device.
- 802.11g Wireless. The gateway includes an integrated wireless access point
that allows you to roam wirelessly throughout your home or office. With the
high-power wireless technology of the DDR2201, wireless "coldspots" are
virtually eliminated in the home.
- HPNA. The HPNA interface allows you to easily share digital services
throughout the home using the existing coaxial cable to distribute content
such as video, music, and games. HPNA offers the following benefits:
Multi-room DVR. Subscribers can record and share digital services
simultaneously in every room.
Multi-room gaming. Subscribers can access games from various locations
in the home and play simultaneously.
PC to TV. Subscribers can access data and video services over the HPNA
coaxial network throughout the home.
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ADSL2+. Asymmetric Digital Subscriber Line (ADSL) provides high-access
transmission speeds for delivery of video, voice, and data services to homes over
ordinary copper telephone wire.
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What's On the Front Panel?
The front panel of your residential gateway provides LED status indicators that
indicate the operational state of your gateway. Refer to the following diagram for a
description of the front panel.
1 wifi-sec—Allows you to automatically configure the wireless device in the
home. The WIRELESS SECURITY SETUP LED shows whether automatic
wireless security is on or off
2 POWER—Illuminates solid green to indicate that AC power is being applied to
the residential gateway
3 LAN1 - LAN4—Illuminates solid green to indicate that an Ethernet carrier is
present and blinks to indicate that Ethernet data is being transferred between the
PC and the residential gateway
4 USB/PC—Illuminates solid green to indicate that a USB carrier is present and
blinks to indicate that USB data is being transferred between the PC and the
residential gateway
5 USB/DEVICE—Illuminates solid green to indicate that a USB carrier is present
and blinks to indicate that USB data is being transferred between the connected
USB device and the residential gateway
6 WIRELESS—Illuminates solid green when the wireless access point is enabled
and operational and blinks to indicate that wireless data is being transferred
between the PC and the residential gateway. The LED is off when the wireless
access point is disabled by the user
7 HPNA—Illuminates solid when linked to another HPNA device and blinks
when HPNA activity occurs
8 TEL 1 and TEL 2—TEL 1 illuminates solid green when telephony service is
enabled. Blinks when line 1 is in use. TEL2 illuminates solid green when
telephony service is enabled. Blinks when line 2 is in use
9 DSL/WAN—Indicates whether a DSL signal is acquired (or trained). The LED
indicators mean the following status:
Off. Not trained.
Blinking. In training.
Solid. Trained.
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10 INTERNET—Indicates wide area network (WAN) traffic. The LED indicators
mean the following status:
Solid. IP is connected.
Blinking. WAN interface has activity.
Off. No Internet connection.
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What's On the Back Panel?
Refer to the following diagram for a description of the back panel components.
Important! Do not connect your PC to both the Ethernet and USB ports at the same
time. Your modem will not function properly if both the Ethernet and USB ports are
connected to your PC at the same time.
1 POWER—Connects the residential gateway to the AC power plug that is
provided with your residential gateway
2 On and Off Switch—Powers the residential gateway on and off
3 RESET—Activating this switch resets the residential gateway. Pressing this
switch for more than 10 seconds resets the device to factory default values and
resets the residential gateway
4 PSTN—Connects to the home telephone wiring and is used as a backup to voice
over IP (VoIP) service in the event of a power outage to the residential gateway
5 TEL 1 and TEL 2—RJ-11 telephone ports connect to home telephone wiring to
conventional telephones or fax machines
6 HPNA—Connects to the coaxial cable wiring in the house for data and video
distribution
7 LAN 1-LAN 3 W/LAN 4—Four RJ-45 Ethernet ports connect as follows:
LAN 1 through 3 connect to the Ethernet port on your PC or your home
network
W/LAN 4 connects to the Ethernet port on your PC if used as a LAN port or
optionally as an Ethernet wide area network (WAN) port that connects to the
service provider network
8 USB DEVICE—12 Mbps USB port connects to the USB port on your device such
as a flash drive or digital camera
9 DSL—RJ-11 port connects to the DSL line from the service provider
10 ANTENNA—Receives and transmits data packets to wireless devices
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Installing the Residential
Gateway
You can install the residential gateway in your home office and access
the Internet from your kitchen computer to get your favorite recipe.
Use this chapter to properly install your residential gateway and to
connect the residential gateway to your computer and other devices in
your home.
In This Chapter
Mounting the Residential Gateway Vertically ................................... 8
Mounting the Residential Gateway to the Wall ................................. 9
Connecting Your Computer to the Residential Gateway................ 10
Connecting the DSL Interface .............................................................12
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Mounting the Residential Gateway Vertically
Some installations may require that you place the residential gateway in a vertical
position. Use proper care when installing the residential gateway in a vertical
position. Be sure that the housing of the residential gateway is vertical and that the
stand is extended as shown in the following illustration:
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Mounting the Residential Gateway to the Wall
The following illustration shows the location and dimensions of the wall-mounting
slots on the bottom of the residential gateway. Use the information on this page as a
guide for mounting your residential gateway to the wall.
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Connecting Your Computer to the Residential
Gateway
You can connect a computer to the residential gateway using one of the following
methods:
Ethernet Connection
Wireless Connection
Note: These instructions describe a PC connection. You could also connect another
type of device with a wireless interface. See the owner's manual that came with the
device for instructions.
Connecting the Computer with an Ethernet Connection
Complete these steps to connect the computer with an Ethernet connection.
1 Connect the power adapter that came with the residential gateway to the
POWER port on the residential gateway and to an electrical outlet.
2 Power on the residential gateway. After the residential gateway has completed
its startup process, the POWER LED on the front panel of the residential gateway
should be green.
3 Connect the Ethernet cable provided with the residential gateway from any
available Ethernet port (LAN 1 through LAN 4) on the gateway to the Ethernet
port on the computer.
4 Connect the gray cable provided with the residential gateway from the DSL port
on the gateway to a telephone wall jack. See Connecting the DSL Interface (on
page
12) for more information.
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Connecting the Computer with a Wireless Connection
A wireless connection requires a wireless-enabled notebook or a computer with an
802.11b/g wireless network adapter installed.
Complete these steps to connect the computer with a wireless connection.
1 Connect the power adapter that came with the residential gateway to the
POWER port on the residential gateway and to to an electrical outlet.
2 Power on the residential gateway. After the residential gateway has completed
its startup process, the POWER light on the front panel of the residential
gateway should be green.
3 Connect the gray cable provided with the residential gateway from the DSL port
on the residential gateway to a telephone wall jack. See Connecting the DSL
Interface (on page
4 Follow the instructions in your owner's manual for your PC or laptop to activate
the wireless connection.
12) for more information.
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Connecting the DSL Interface
Now that you have connected the gateway to power and you have made the LAN
connections, you can connect the DSL interface (connection to the wall jack) as
shown in the following illustration . This illustration shows all of the attached
devices connected to the residential gateway.
For IPTV service, you must connect the residential gateway to an IP set-top. You can
connect to an IP set-top using an Ethernet or coaxial connection.
Ethernet Connection
Complete the following steps to connect the residential gateway to an IP set-top
through Ethernet for IPTV service.
1 Ensure that the residential gateway is powered on.
2 Connect an Ethernet cable from the Ethernet port (LAN 1 through LAN 4) on the
gateway to the Network port on the set-top.
3 Power on the IP set-top.
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Coaxial Connection
Complete the following steps to connect the residential gateway to an IP set-top with
coaxial cable for IPTV service.
1 Ensure that the residential gateway is powered on.
2 Connect a coaxial cable from the HPNA port on the gateway to the TO WALL
(Video In) port on the set-top.
3 Power on the IP set-top.
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3 Chapter 3
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Configuration and Operation
The DDR2201 residential gateway contains web pages that show the
current status of the residential gateway and that allow you to
configure the device. Advanced users can configure parameters such
as DHCP (Dynamic Host Configuration Protocol), wireless network
settings, port forwarding, parental control, and so forth. This section
provides information that you can use to configure and interact with
the residential gateway through the user interface.The screens shown
in this guide represent the default values for the device.
Use this chapter to help you check the status of the residential gateway
and to configure the device.
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In This Chapter
Logging In to the Residential Gateway .............................................17
System Summary .................................................................................. 18
Setting Up Your System with the Setup Wizard.............................. 19
Setting System Date and Time............................................................ 24
Setting Password................................................................................... 25
DHCP Leases......................................................................................... 26
WAN Information................................................................................. 27
Route Information................................................................................. 28
ARP Information................................................................................... 29
CPU Information................................................................................... 30
Memory Information............................................................................ 31
LAN Statistics........................................................................................ 32
WAN Statistics ...................................................................................... 33
ATM Statistics ....................................................................................... 34
Tools Update Software......................................................................... 35
Updating Software................................................................................ 36
Settings Backup..................................................................................... 38
Update Settings..................................................................................... 40
Restore Default Settings....................................................................... 42
Saving the Configuration for the Residential Gateway................... 44
Time Settings ......................................................................................... 46
Access Control Services ....................................................................... 49
IP Access Control.................................................................................. 51
Password Access to the Residential Gateway .................................. 54
Http Server Port .................................................................................... 57
System Log Configuration................................................................... 59
System Logs........................................................................................... 64
Print Server Settings ............................................................................. 66
Clone MAC Addresses......................................................................... 69
Voice SIP Basic Configuration ............................................................ 72
Voice SIP Advanced Configuration ...................................................76
USB File List........................................................................................... 79
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The default configuration of the residential gateway uses IP address 192.168.1.254. If
you have connected the residential gateway correctly and you have properly
configured your computer, use the following steps to log in to the residential
gateway as an administrator.
Note: A non-administrative user may need a different user name and password for
logging in to the residential gateway. These users can access non-privileged
information.
1 On your PC, open the web browser that you prefer to use.
2 In the address field, enter the following IP address: 192.168.1.254. The system
prompts you to enter your user name and password.
3 Enter admin for both the user name and password. The residential gateway
opens with the System Summary page in the forefront. You an use this web
interface to check the status of the residential gateway and to configure
parameters.
Note: The screens shown in this guide represent the default values for the
device.
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System Summary
The System Summary screen provides a summary of the software used by the
residential gateway and indicates the current status of the DSL connection. You can
use this screen to find hardware and software information as well as physical and IP
layer information.
The LogOut button on this screen allows you to quickly log out and log back in
without opening a browser.
Path: System > Summary
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Setting Up Your System with the Setup Wizard
The Setup Wizard is a step-by-step sequence to set up your residential gateway for
the first time to ensure proper operation. The wizard combines the various tasks into
one convenient tool to reduce configuration time. The wizard requires that you make
a few selections along the process. Your selections will depend on your service
provider.
To set up your system with the Setup Wizard, complete the following steps.
1 Click System on the main screen. The System Summary window opens.
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2 Click Setup Wizard at the top of the screen. The (Setup Wizard 1/4) ------ Clone
MAC screen opens.
3 Do you want to enable the clone MAC function? MAC cloning enables you to
change the MAC address of the residential gateway to match the MAC address
of your PC or any service provider supplied MAC address. If you do not enable
MAC cloning, the default MAC address of the residential gateway is used.
If yes, select the Enable clone MAC address check box. A field appears for
you to enter the MAC address you want to clone. Go to step 4.
If no, clear the Enable clone MAC address check box. Go tp step 5.
4 In the MAC address field, type in a MAC address or click Load client PCMAC to
load your PC's MAC address.
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5 Click Next. The (Setup Wizard 2/4 ------- Time Settings) screen opens. This
screen lets you synchronize the time on the residential gateway with an Internet
time server. If you do not syncrhonize the time with an Internet time server, the
residential gateway will use its default time.
6 Do you want to automatically synchronize the time on the residential gateway
with an Internet Time server?
If yes, select the Automatically synchronize with Internet time servers check
box. Go to step 7.
If no, clear the Automatically synchronize with Internet time servers check
box. The residential gateway will get its time from its own internal clock. Go
to step 9.
7 In the First NTP time server field, select the Network Time Protocol (NTP) time
server from the drop-down list that you want the residential gateway to check
first to get its time.
8 In the Second NTP time server field, select the time server from the drop-down
list that you want the to use as a backup server for the residential gateway to get
its time.
9 In the Time zone offset field, select your time zone from the drop-down list.
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10 Click Next. The (Setup Wizard 3/4) ------- Wireless Basic Settings screen opens.
The residential gateway offers wireless capability by default. This screen allows
you to configure the wireless settings to work with the devices in your
environment.
11 Do you want to enable wireless?
If yes, select the Enable Wireless check box.
If no, clear the Enable Wireless check box. The wireless capability of the
residential gateway is disabled, and all devices communicating with rg will
have to be hard wired.
12 Do you want to prevent other wireless devices from communicating over the
wireless network with the residential gateway?
If yes, select the Hide Access Point check box.
If no, clear the Hide Access Point check box. No devices will be locked out
from communicating with the residential gateway over the wireless network.
13 In the SSID field, enter the service set identifier (SSID).
14 In the channel field, select the channel from the drop-down list to select the
frequency that you will use for wireless communication. Values are auto and
channels 1 through 11.
15 In the WIreless Mode field, select one of the following modes:
802.11g & 802.11b
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802.11g only
802.11b only
16 In the 54g Protection field, select Auto to enable 54g protection or Off to disable
the function. The Auto option will use RTS/CTS to improve 802.11g performance
in mixed 802.11g/802.11b networks. Turning the protection off maximizes
802.11g throughput under most conditions.
17 Click Next. The (Setup Wizard 4/4) ----- Wireless Security Settings screen opens.
18 In the Select SSID field, select the SSID from the drop-down list that you want to
use.
19 In the Network Authentication field, select one of the following authentication
methods from the drop-down list:
Open. All devices may access the wireless network. (Preferred Option).
Shared. Only devices configured with the 64 bit or 128 Bit Key may access the
wireless network.
WPA-PSK. (Wi-Fi Protected Access-Pre-Shared Key) will secure your
network by encryption of all traffic using a pre-shared dynamic key.
20 Do you want to enable WEP Encryption?
If yes, in the WEP Encryption field, select Enabled from the drop-down list.
If no, in the WEP Encryption field, select Disabled from the drop-down list.
21 Click Save/Reboot to save the changes you made. Need more detail on result.
What happens.
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Setting System Date and Time
When you first set up your system with the wizard, you set your systems date and
time. At a later time, you may need to reset the date and time, and you can use the
following procedure.
To set the system date and time, complete the following steps.
1 Click System on the main screen. The System Summary window opens.
2 Under the Admin section on the screen, click NTP Server Setting. The Time
Settings screen opens.
3 Make sure the Automatically synchronize with Internet time servers check box is
checked.
4 In the First NTP time server field, select clock.fmt.he.net from the drop-down
list.
5 In the Second NTP time server field, select time.nist.gov from the drop-down
list.
6 In the Time zone offset field, select the time zone that you want to use from the
drop-down list.
7 Click Save/Apply to save your settings.
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Setting Password
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To set the password for the residential gateway, complete the following steps.
1 Click System on the main screen. The System Summary window opens.
2 Under the Admin section on the screen, click Password Setting. The Access
Control -- Password screen opens.
Setting Password
3 In the Username field, select one of the following options for the user name:
admin. Allows unrestricted access to change and view the configuration of
the residential gateway. This login allows access to privileged information.
support. Allows an ISP technician to access your residential gateway for
maintenance and to run diagnostics
user. Allows access to view configuration settings and statistics, as well as, to
update the residential gateway's software.
4 In the Old Password field, enter the old password you have been using.
5 In the New Password field, enter the new password.
6 In the Confirm Password field, enter the new password again to confirm it.
7 Click Save/Apply to save your user name and password.
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DHCP Leases
The DHCP Leases screen displays the Dynamic Host Configuration Protocol (DHCP)
table. This screen shows a mapping of hosts (shown by their MAC addresses) and
their assigned IP addresses. The DHCP server for the residential gateway assigns
these IP addresses to the devices. The screen also shows when the lease for the IP
address expires.
Path: System > Details > LAN DHCP
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WAN Information
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The WAN Info screen provides information about the ADSL2+ wide area network
(WAN) parameters and status. You can use this screen to check the ADSL2+
connection.
Path: System > Details > WAN
WAN Information
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Route Information
The Route Info screen shows the routing table for the residential gateway. This
screen provides the gateway address for specific destination IP addresses.
Path: System > Details > Route
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ARP Information
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The ARP Info screen displays the address resolution protocol (ARP) table. This table
shows the IP address to MAC address mapping.
Path: System > Details > ARP
ARP Information
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CPU Information
CPU Info screen shows detaileinformation about the CPU utilization and the active
processes running on the residential gateway.
Path: System > Details > CPU Info
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Memory Information
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The Memory Info screen shows the detailed memory availability of the residential
gateway.
Path: System > Details > Memory Info
Memory Information
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LAN Statistics
The Statistics -- LAN screen displays statistics for the local area network (LAN). This
screen shows the number of transmitted and received packets on the LAN interface
for Ethernet, USB, and wireless devices.
Path: System > Statistics > LAN
Reset Statistics
To reset the statistics, click Reset Statistics on the screen. This action clears the
counters and sets them to zero for the packets received and transmitted on the LAN
interface.
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The Statistics -- WAN screen displays statistics for the devices and interfaces on the
wide area network (WAN). This screen shows the number of transmitted and
received packets for the DSL WAN interface.
Path: System > Statistics > WAN
WAN Statistics
Reset Statistics
To reset the statistics, click Reset Statistics on the screen. This action clears the
counters and sets them to zero for the packets received and transmitted on the WAN
interface.
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ATM Statistics
The Statistics -- ATM screen displays statistics on the ATM interface. This screen
shows the ATM Layer-2 statistics such as the number of ATM cells transmitted and
received over the ATM interface.
Path: System>Statistics>ATM
Reset Statistics
To reset the statistics, click Reset on the screen. This action clears the counters and
sets them to zero for the packets received and transmitted on the ATM interface.
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The Tools -- Update Software screen allows you to update the software for the
residential gateway with a new version.
Path: System > Management > Configuration > Update Software
Tools Update Software
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Updating Software
To update the software for the residential gateway, complete the following steps.
1 Click System on the main screen.
2 Click Management. The Configuration screen opens with the Configuration tab
in the forefront.
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3 Click Update Software. The Tools Update Software screen opens.
4 In the Software File Name field, click Browse to locate the software image file.
5 Click Update Software to update the software of your residential gateway with
the new version. The residential gateway loads the new software and reboots
when the software update is complete.
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Settings Backup
The Settings - Backup screen allows you to back up the residential gateway
configuration and save it to disk.
Path: System > Management > Configuration > Back Up Config File
Backing Up Configuration Settings
To back up the configuration settings for the residential gateway, complete the
following steps.
1 Click System on the main screen.
2 Click Management. The Configuration screen opens with the Configuration tab
in the forefront.
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3 Click Back Up Config file. The Settings - Backup screen opens.
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4 Click Back Up Settings. The following screen is displayed.
Settings Backup
5 Click Save. The system prompts you to select a location to store the backup.
6 Select a location and type in a file name.
7 Click Save to save a backup of the configuration. The system displays a message
when the download of the file is complete.
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Update Settings
The Update Settings screen allows you to update the settings for the residential
gateway from a source file. We recommend that you use this feature if you want to
set up multiple residential gateways with a similar configuration.
Path: System > Management > Configuration > Update Config File
Updating Configuration Settings
To update the configuration settings for the residential gateway, complete the
following steps.
1 Click System on the main screen.
2 Click Management. The Configuration screen opens with the Configuration tab
in the forefront.
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3 Click Update Config file. The Update Settings screen opens.
4 In the Settings File Name field, enter the name of the configuration file that you
want to use to update your settings. You can click Browse to locate the file.
5 Click Update Settings to update the configuration of the residential gateway.
6 Wait a few minutes while the system reboots the residential gateway. The new
configuration takes effect after the residential gateway reboots.
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Restore Default Settings
The Restore Default Settings screen allows you to restore the residential gateway
configuration to the default settings.
Note: You can also reset the device by inserting a sharp instrument, such as a paper
clip, in the reset area on the back of the residential gateway.
Path: System > Management > Configuration > Restore Default Settings
Restoring the Configuration to the Default Settings
To restore the configuration to the default settings, complete the following steps.
1 Click System on the main screen.
2 Click Management. The Configuration screen opens with the Configuration tab
in the forefront.
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3 Click Restore Default Settings. The Tools Restore Default Settings screen opens.
4 Click Restore Default Settings. The system displays the following prompt:
5 Click OK. The system displays the following message:
6 Follow the on-screen instructions to restore the default settings.
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Saving the Configuration for the Residential
Gateway
The Reboot the Residential Gateway screen allows you to save any configuration
changes and to reboot the router to make the changes take effect.
Path: System > Management > Configuration > Restore Default Settings >
Save/Reboot
Saving the Configuration and Rebooting the Residential Gateway
To save any configuration changes and to reboot the router to make the changes take
effect, complete the following steps.
1 Click System on the main screen.
2 Click Management. The Configuration screen opens with the Configuration tab
in the forefront.
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3 Click Save/Reboot. The system displays the following message:
4 Follow the instructions on the the screen to save the configuration and to reboot
the router. The System Summary screen opens when the residential gateway has
finished rebooting. The new settings are displayed.
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Time Settings
The Time Settings screen allows you to synchronize the time for the residential
gateway with a network-based time server.
Path: System > Management > Settings > Internet Time
Synchronize with Internet Time
To synchronize the time for the residential gateway with the Internet time, complete
the following steps.
1 Click System on the main screen.
2 Click Management. The Configuration screen opens with the Configuration tab
in the forefront.
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3 Click the Settings tab. The Settings screen opens.
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4 Click Internet Time. The Time Settings screen opens.
Time Settings
5 Check the box Automatically synchronize with Internet time servers. The Time
Settings screen opens with populated fields.
6 In the First NTP time server field, select a time server from the pull-down list. If
you select Other, enter the name of the server in the blank field.
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7 In the Second NTP time server field, select a time server from the pull-down list.
If you select Other, enter the name of the server in the blank field.
8 In the Time zone offset field, select the time zone specific to your area.
9 Click Save/Apply.
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Access Control Services
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The Access Control -- Services screen allows you to enable or disable services such as
FTP, HTTP, and ICMP on the residential gateway.
Path: System > Management > Settings > Service Control List
Access Control Services
Enabling or Disabling Services
To enable or disable services on the residential gateway, complete the following
steps.
1 Click System on the main screen.
2 Click Management. The Configuration screen opens with the Configuration tab
in the forefront.
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3 Click the Settings tab. The Settings screen opens.
4 Click Service Control List. The Access Control -- Services screen opens.
5 To enable or disable a service, do the following:
To enable a service, select the check box next to the service you want to
enable. A check box with a check indicates that the service is enabled.
To disable a service, de-select the check box next to the service you want to
disable. A check box without a check indicates that the service is disabled.
6 Click Save/Apply to enable or disable the selected services.
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IP Access Control
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The IP Address Access Control mode, if enabled, permits access to local
management services from IP addresses contained in the Access Control List. If the
Access Control mode is disabled, you cannot configure the residential gateway from
non-local IP addresses. For example, you can use this feature to prevent a remote site
from configuring the residential gateway. The services are the system applications
listed in the Service Control List.
Path: System > Management > Settings > IP Access Control
IP Access Control
Adding IP Address Access Control
To add IP address access control, complete the following steps.
1 Click System on the main screen. The System Summary screen opens by default.
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2 Click Management. The Configuration screen opens with the Configuration tab
in the forefront.
3 Click the Settings tab. The Settings screen opens.
4 Click IP Access Control. The Access Control -- IP Address screen opens.
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5 Click Add. The Access Control screen opens.
6 In the IP Address field, enter the IP address of the management station that you
want to allow access to the local management services.
7 Click Save/Apply to allow access for the IP address you entered.
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Password Access to the Residential Gateway
Access to the residential gateway is controlled through three user accounts:
admin. Allows unrestricted access to change and view the configuration of the
residential gateway. This login allows access to privileged information.
support. Allows an ISP technician to access your residential gateway for
maintenance and to run diagnostics
user. Allows access to view configuration settings and statistics, as well as, to
update the residential gateway's software.
The admin login provides access to all screens (including privileged information) for
the residential gateway. The support login and user login provide access to only a
subset of the screens provided to the admin login.
Path: System > Management > Settings > Passwords
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Creating Passwords
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To create passwords for the residential gateway, complete the following steps.
1 Click System on the main screen.
2 Click Management. The Configuration screen opens with the Configuration tab
in the forefront.
3 Click the Settings tab. The Settings screen opens.
Password Access to the Residential Gateway
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Chapter 3 Configuration and Operation
3-6-2009 Draft
4 Click Passwords. The Access Control -- Passwords screen opens.
5 In the Username field from the drop-down list, select the type of password you
are creating: admin, support, or user. Admin is the default user name.
6 In the Old Password field, enter the old password. The maximum character
length is 16 characters, and passwords cannot contain a space. Admin is the
default password.
7 In the New Password field, enter the new password. The maximum character
length is 16 characters, and passwords cannot contain a space.
8 In the Confirm Password field, enter the new password again to confirm your
entry.
9 Click Save/Apply to save the password.
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