Page 1
Owner’s
Manual
36″ Chimney
Vent Hood
ZV800
monogram.com
Page 2
Consumer Information
Chimney Vent Hood
2
Introduction
Your new Monogram chimney hood makes an eloquent statement of style, convenience and
kitchen planning flexibility. Whether you chose it for its purity of design, assiduous attention to
detail—or for both of these reasons—you’ll find that your Monogram chimney hood’s superior
blend of form and function will delight you for years to come.
Your Monogram chimney hood was designed to provide the flexibility to blend in with your
kitchen cabinetry. Its sleek design can be beautifully integrated into the kitchen.
The information on the following pages will help you operate and maintain your chimney hood
properly.
Contents
Consumer Information . . . . . . . . . . . . . . 2, 9–12
Important Phone Numbers . . . . . . . . . . . . . . . . 9
Model and Serial Numbers . . . . . . . . . . . . . 2, 12
Problem Solver . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Product Registration . . . . . . . . . . . . . . . . 2, 11, 12
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . 3, 4
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Controls and Features . . . . . . . . . . . . . . . . . . . . . 5
Care and Cleaning
Charcoal Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Hood Surfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Light Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Metal Grease Filters . . . . . . . . . . . . . . . . . . . . . . . 6
Before
using your
chimney
hood
Read this manual carefully. It is intended
to help you operate and maintain your new
chimney hood properly.
Keep it handy for answers to your questions.
If you don’t understand something or need
more help, there is a list of toll-free consumer
service numbers included in the back section
of this manual.
OR
Visit our Website at: www.monogram.com
Write
down the
model &
serial
numbers
You’ll find them on a label on the hood.
These numbers are also on the Consumer
Product Ownership Registration Card packed
separately with your hood.
Before sending in this card, please write these
numbers here:
Model Number
Serial Number
Use these numbers in any correspondence or
service calls concerning your hood.
If you
received a
damaged
hood
Immediately contact the dealer (or builder)
that sold you the hood.
Save time
& money
Before you request service, check the Problem
Solver in the back of this manual.
It lists causes of minor operating problems that
you can correct yourself.
To obtain service, see the Consumer Services
page in the back of this manual.
Page 3
3
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING
READ AND SAVE THESE INSTRUCTIONS.
SAFETY PRECAUTIONS
WARNING—TO REDUCE THE
RISK OF FIRE, ELECTRIC SHOCK OR
INJURY TO PERSONS, OBSERVE THE
FOLLOWING:
A. Use this unit only in the manner intended
by the manufacturer. If you have questions,
contact the manufacturer.
B. Before servicing or cleaning unit, switch
power off at service panel and lock the
service disconnecting means to prevent
power from being switched on accidentally.
When the service disconnecting means
cannot be locked, securely fasten a
prominent warning device, such as a tag,
to the service panel.
C. Do not use this unit with any solid-state
speed control device.
D. This unit must be grounded.
CAUTION—FOR GENERAL
VENTILATING USE ONLY. DO NOT
USE TO EXHAUST HAZARDOUS OR
EXPLOSIVE MATERIALS AND VAPORS.
WARNING—TO REDUCE THE
RISK OF INJURY TO PERSONS IN THE
EVENT OF A RANGE TOP GREASE FIRE,
OBSERVE THE FOLLOWING*:
A. SMOTHER FLAMES with a close-fitting lid,
cookie sheet or metal tray, then turn off
the burner. BE CAREFUL TO PREVENT
BURNS. If the flames do not go out
immediately, EVACUATE AND CALL
THE FIRE DEPARTMENT.
B. NEVER PICK UP A FLAMING PAN—
You may be burned.
C. DO NOT USE WATER, including wet
dishcloths or towels–a violent steam
explosion will result.
D. Use an extinguisher ONLY if:
1. You know you have a Class ABC
extinguisher, and you already know
how to operate it.
2. The fire is small and contained in the
area where it started.
3. The fire department is being called.
4. You can fight the fire with your back
to an exit.
*Based on “Kitchen Firesafety Tips” published
by NFPA.
WARNING—TO REDUCE THE
RISK OF A RANGE TOP GREASE FIRE:
A. Never leave surface units unattended at
high settings. Boilovers cause smoking and
greasy spillovers that may ignite. Heat oils
slowly on low or medium settings.
B. Always turn hood ON when cooking at high
heat or when flambéing food (ie: Crepes
Suzette, Cherries Jubilee, Peppercorn Beef
Flambé).
C. Clean ventilating fans frequently. Grease
should not be allowed to accumulate on
fan or filter.
D. Use proper pan size. Always use cookware
appropriate for the size of the surface
element.
WARNING—TO REDUCE THE
RISK OF FIRE, ELECTRIC SHOCK OR
INJURY TO PERSONS, OBSERVE THE
FOLLOWING:
A. Installation work and electrical wiring must
be done by qualified person(s) in accordance
with all applicable codes and standards,
including fire-rated construction.
B. Sufficient air is needed for proper
combustion and exhausting of gases
through the flue (chimney) of fuel burning
equipment to prevent back drafting. Follow
the heating equipment manufacturer’s
guideline and safety standards such as those
published by the National Fire Protection
Association (NFPA), and the American
Society for Heating, Refrigeration and
Air Conditioning Engineers (ASHRAE),
and the local code authorities.
C. When cutting or drilling into wall or ceiling,
do not damage electrical wiring and other
hidden utilities.
D. Ducted fans must always be vented to the
outdoors.
WARNING—TO REDUCE
THE RISK OF FIRE, USE ONLY METAL
DUCTWORK.
• Do not attempt to repair or replace any
part of your hood unless it is specifically
recommended in this manual. All other
servicing should be referred to a qualified
technician.
Page 4
4
INSTRUCTIONS DE SÉCURITÉ IMPORTANTES
LISEZ TOUTES LES INSTRUCTIONS AVANT D’UTILISER VOTRE APPAREIL
LISEZ ET CONSERVEZ CES INSTRUCTIONS.
PRÉCAUTIONS EN MATIÈRE DE SÉCURITÉ
AVERTISSEMENT—
POUR RÉDUIRE LE RISQUE D’INCENDIE, DE
SECOUSSE ÉLECTRIQUE OU DE BLESSURE
CORPORELLE, OBSERVEZ LES PRÉCAUTIONS
SUIVANTES :
A. N’utilisez cet appareil que de la manière prévue
par le fabricant. Si vous avez des questions,
appelez le fabricant.
B. Avant de réparer ou de nettoyer votre appareil,
débranchez le courant au niveau du panneau
de service et verrouillez les mécanismes de
débranchement de service pour éviter tout
branchement accidentel au courant. Si vous
ne pouvez pas verrouiller les mécanismes
de débranchement de service, attachez
soigneusement un avertissement bien visible,
comme une étiquette, au panneau de service.
C. N’utilisez jamais cet appareil avec un mécanisme
de réglage de la vitesse à semi-conducteurs.
D. Cet appareil doit être bien mis à la terre.
ATTENTION—UNIQUEMENT
À USAGE DE VENTILATION GÉNÉRALE.
N’UTILISEZ JAMAIS POUR L’ÉCHAPPEMENT
DE MATIÈRES ET DE VAPEURS EXPLOSIVES.
AVERTISSEMENT—
POUR RÉDUIRE LE RISQUE DE BLESSURE
CORPORELLE SI DE LA GRAISSE PREND FEU
SUR LA SURFACE DE CUISSON DU FOUR,
SUIVEZ LES INSTRUCTIONS SUIVANTES* :
A. ÉTOUFFEZ LES FLAMMES avec un couvercle
qui convient, une tôle à biscuits ou un plateau en
métal, puis éteignez le brûleur. FAITES BIEN
ATTENTION DE NE PAS VOUS BRÛLER. Si
les flammes ne s’éteignent pas immédiatement,
SORTEZ ET APPELEZ LES POMPIERS.
B. NE DÉPLACEZ JAMAIS UNE CASSEROLLE
QUI FLAMBE—Vous pouvez vous brûler.
C. N’UTILISEZ JAMAIS D’EAU, en particulier de
serviette ou de chiffon mouillé—il se produira
une explosion violente de vapeur brûlante.
D. N’UTILISEZ UN EXTINCTEUR que si :
1. Vous avez un extincteur de classe ABC et vous
savez comment l’utiliser;
2. Le feu est réduit et confiné à l’endroit où il
a commencé;
3. Vous avez déjà appelé les pompiers;
4. Vous combattez les flammes en tournant le
dos à une sortie.
* Basé sur l’ouvrage intitulé «Kitchen Fire Safety
Tips» publié par la NFPA.
AVERTISSEMENT—POUR
RÉDUIRE LE RISQUE D’UN FEU DE GRAISSE
SUR LA SURFACE DE CUISSON DU FOUR :
A. Ne laissez jamais sans surveillance les unités de
cuisson de surface à une température élevée. Le
bouillonnement occasionne des débordements
fumants et graisseux qui peuvent prendre feu.
Chauffez à feu doux les substances huileuses,
avec un réglage bas ou moyen.
B. Mettez toujours la hotte en marche quand vous
cuisinez à haute température ou quand vous
faites flamber des aliments (p. ex. crèpes Suzette,
cerises Jubilee, Bœuf flambé Peppercorn).
C. Nettoyez les mécanismes de ventilation
fréquemment. Il ne faut pas permettre une
accumulation de graisse sur le ventilateur ou
sur le filtre.
D. Utilisez une casserole de bonne taille. Utilisez
toujours un ustensile de cuisine qui convienne
au diamètre de l’élément de cuisson.
AVERTISSEMENT—
POUR RÉDUIRE LE RISQUE D’INCENDIE, DE
SECOUSSE ÉLECTRIQUE OU DE BLESSURE
CORPORELLE, OBSERVEZ LES PRÉCAUTIONS
SUIVANTES :
A. Vous devez faire exécuter tous les travaux
d’installation et de câblage électrique par une
personne qualifiée, conformément à tous les
codes et les normes en vigueur, y compris une
construction cotée pour l’incendie.
B. Vous devez assez d’air pour avoir une bonne
combustion et permettre l’évacuation des gaz
par le conduit de cheminée du matériel de
combustion du carburant, afin d’éviter tout
retour d’air. Suivez les directives du fabricant de
matériel de combustion et les normes de sécurité
comme celles publiées par la National Fire
Protection Association (NFPA) et l’American
Society for Heating, Refrigeration and Air
Conditioning Engineers (ASHRAE), ainsi
que les modalités des codes locaux.
C. Si vous faites un trou ou une ouverture dans un
mur ou un plafond, n’endommagez pas les fils
électriques et les autres installations cachées de
service public.
D. Vous devez toujours alimenter les ventilateurs
dans les conduits en air en provenance de
l’extérieur.
AVERTISSEMENT—POUR
RÉDUIRE LE RISQUE D’INCENDIE, N’UTILISEZ
QUE DES CONDUITS EN MÉTAL.
• N’essayez jamais de remplacer ou de réparer un
élément de votre hotte si le présent manuel ne
le recommande pas expressément. Tout autre
entretien doit être effectué par un technicien
qualifié.
Page 5
5
Controls and Features
Chimney Vent Hood
Controls
NOTE: Avoid using food products that produce
flames under the range hood.
1 Light ON/OFF. It remembers the last light
level used. (Six light levels.)
2 Dims the light.
3 Brightens the light.
4 ON/OFF. It remembers the last fan speed
used. (Four speed fan.)
5 Decreases the speed.
6 Increases the speed.
7 BOOST—The highest fan speed.
NOTE: The BOOST fan speed can only be
selected with this control. BOOST is not
accessible by cycling up to the highest fan speed
using the increase fan button.
8 Fan indicator. The light will turn on when
the fan is operating.
Glass visor
Grasp the visor and pull it out to more efficiently
remove steam when cooking. Push it back when
not in use.
NOTE: The vent fan will work with the visor in
or out.
Light Controls
Fan Controls
21
FANLIGHT BOOST
3
87654
Page 6
The metal filters trap grease released by foods
on the cooktop. The filters also help prevent
flames (from food, grease) from damaging the
inside of the hood.
For this reason, the filters must ALWAYS be in
place when the hood is used. The grease filters
should be cleaned every 6 months, or as needed.
To clean the grease filters, soak them and then
swish them around in hot water and detergent.
Don’t use ammonia or ammonia products
because they will darken the metal. Do not use
abrasives or oven cleaners. Light brushing can
be used to remove embedded dirt. Rinse, shake
and let them dry before replacing.
The metal grease filters may also be cleaned in
an automatic dishwasher.
To remove:
Pull the visor out. Grasp the filter lock and pivot
it open to release. Pull the filter down and out.
Remove both filters.
To replace:
1. Insert the two tabs on the bottom filter edge
into the slots in the back of the hood.
2. Push the front of the filter up, open the filter
lock and snap it into place in the hood.
Care and Cleaning
Chimney Vent Hood
6
For your
safety
Before servicing or cleaning unit, switch power
off at service panel and lock the service
disconnecting means to prevent power from
being switched on accidentally.
When the service disconnecting means cannot
be locked, securely fasten a prominent
warning device, such as a tag, to the service
panel.
Metal grease filters
Charcoal filter
(on some models)
If the model is not vented to the outside, the
air will be recirculated through a disposable
charcoal filter that helps remove smoke and
odors.
The charcoal filter should be replaced when it
is noticeably dirty or discolored (usually after
6 to 12 months, depending on hood usage).
NOTE: DO NOT rinse, or put charcoal filter
in an automatic dishwasher.
The charcoal filter cannot be cleaned.
It must be replaced.
Order Charcoal Filter WB02X11343.
This filter can be ordered from your GE Supplier.
To remove:
1. Pull the visor out.
2. Remove the two metal filters—see Metal grease
filters section above.
3. Grasp the front of the charcoal filter and pull
it down and out.
To replace:
Insert the back of the charcoal filter edge into
the opening in the rear (center), push the front
of the filter up and snap it into place in the
hood. Replace the two metal filters.
Filter Locks
Page 7
NOTE: The glass cover should be removed only when
cold. Wearing latex gloves may offer a better grip.
CAUTION: Before replacing the
bulb, disconnect electrical power to the hood
at the main fuse or circuit breaker panel.
ATTENTION : Avant de remettre
en place l’ampoule, débranchez le courant de la
hotte en enlevant le fusible principal ou en faisant
basculer le disjoncteur au panneau d’alimentation.
Be sure to let the light cover and bulb cool
completely.
For your safety, do not touch a hot bulb with
bare hands or a damp cloth.
To remove:
1 Insert your finger nail into the inner glass
cover slot and pull down. Remove cover.
NOTE: Do not remove outer retaining ring.
2 Using gloves or a dry cloth, remove the bulb
by pulling it straight out.
To replace:
1 Use a new 12-volt, 20-watt Halogen bulb for
a G-4 base.
2 Using gloves or a dry cloth, remove the new
bulb from its packaging.
NOTE: Do not touch the new halogen bulb with
bare fingers. Touching the bulb with bare fingers
will significantly reduce the life of the bulb.
3 Push the bulb straight into the receptacle
all the way.
For improved lighting, clean the glass cover
frequently using a damp cloth. This should be done
when the hood is completely cool.
4 Snap the glass cover into the retaining ring.
5 Reconnect electrical power to the hood.
7
Care and Cleaning
Chimney Vent Hood
Stainless steel
surfaces
(on some models)
Do not use a steel wool pad; it will scratch
the surface.
To clean the stainless steel surface, use warm
sudsy water, a stainless steel cleaner such as
Kleen King®or an all-purpose liquid or spray
cleaner. Always scrub in the direction of the
grain. Rinse thoroughly with a sponge or cloth
and clean water. Dry with a soft, clean cloth.
After cleaning, use a stainless steel polish, such
as Stainless Steel Magic®, Revere Copper and
Stainless Steel Cleaner®or Wenol All Purpose
Metal Polish
®
. Follow the product instructions
for cleaning the stainless steel surface.
Glass visor
Pull the glass visor out and wash it with a damp
soapy cloth. Dry it with a clean cloth and push it
back into place.
Painted
Surfaces
(on some models)
Clean any painted surfaces with a mixture
of water and either soap or vinegar.
Do not use commercial oven cleaners, cleaning
powders, steel wool or harsh abrasives on any
painted surface.
Light bulbs
Receptacle
Use gloves or
cloth
Bulb
Socket
Glass cover
Receptacle
ONLY use a new 12-volt, 20-watt Halogen bulb for a
G-4 base.
Page 8
8
The Problem Solver
Chimney Vent Hood
Questions?
Use this
problem
solver!
PROBLEM POSSIBLE CAUSE
FAN DOES NOT • A fuse may be blown or a circuit breaker tripped. Replace fuse or
OPERATE WHEN reset circuit breaker.
THE SWITCH IS ON
FAN FAILS TO • Fan blade striking the hood shell.
CIRCULATE AIR
• Excessively soiled filter should be checked and corrected before
using the hood again.
FAN OPERATES BUT • Check to be sure the filter is clean. If replacing the filter does not
MOVES AIR SLOWER correct the problem, call for service.
THAN NORMAL
FAN KEEPS GOING • The motor is probably overheating and turning itself off. This can
OFF AND ON be harmful to the motor. Check to be sure the filter is clean. If it
continues to cycle on and off, call for service.
FAN LIGHT IS ON • This is normal and indicates the fan is operating as it should.
OR IS BLINKING
Page 9
9
With the purchase of your new Monogram appliance, receive the
assurance that if you ever need information or assistance from GE,
we’ll be there. All you have to do is call—toll- free!
GE Answer
Center
®
800.626.2000
Whatever your question about any Monogram major appliance, GE Answer Center
®
information service is available to help. Your call—and your question—will be answered
promptly and courteously. And you can call any time. GE Answer Center®service is open
24 hours a day, Monday through Saturday.
OR
Visit our Website at: monogram.com
In-Home Repair
Service
800.444.1845
A GE consumer service professional will provide expert repair service, scheduled at a time
that’s convenient for you. Many GE Consumer Service company-operated locations offer
you service today or tomorrow, or at your convenience (7:00 a.m. to 10:00 p.m. weekdays,
8:00 a.m. to 6:00 p.m. Saturday and Sunday). Our factory-trained technicians know your
appliance inside and out—so most repairs can be handled in just one visit.
Service Contracts
800.626.2224
You can have the secure feeling that GE Consumer Service will still be there after your
warranty expires. Purchase a GE contract while your warranty is still in effect and you’ll
receive a substantial discount. With a multiple-year contract, you’re assured of future
service at today’s prices.
Parts and
Accessories
800.626.2002
Individuals qualified to service their own appliances can have parts or accessories sent directly
to their home. The GE parts system provides access to over 47,000 parts…and all GE Genuine
Renewal Parts are fully warranted. VISA, MasterCard and Discover cards are accepted.
User maintenance instructions contained in this manual cover procedures intended to be
performed by any user. Other servicing generally should be referred to qualified service
personnel. Caution must be exercised, since improper servicing may cause unsafe operation.
For Customers
With Special
Needs…
800.626.2000
GE offers, free of charge, a brochure to assist in planning a barrierfree kitchen for persons with limited mobility.
Consumers with impaired hearing or speech who have access to a
TDD or a conventional teletypewriter may call 800.TDD.GEAC
(800.833.4322) to request information or service.
Consumer Services
Page 10
10
YOUR MONOGRAM HOOD WARRANTY
Staple sales slip or cancelled check here. Proof of original purchase
date is needed to obtain service under warranty.
WHAT IS
COVERED
LIMITED ONE-YEAR WARRANTY
For one year from date of original purchase, we will provide, free of charge, parts and
service labor in your home to repair or replace any part of the hood that fails because
of a manufacturing defect.
This warranty is extended to the original purchaser and any succeeding owner for products
purchased for ordinary home use in the 48 mainland states, Hawaii and Washington, D.C.
If the product is located in an area where service by a GE Authorized Servicer is not
available, you may be responsible for a trip charge or you may be required to bring the
product to an Authorized GE Service Location for service. In Alaska the warranty is the
same except that it is LIMITED because you must pay to ship the product to the service
shop or for the service technician’s travel costs to your home.
All warranty service will be provided by our Factory Service Centers or by our authorized
Customer Care®servicers during normal working hours.
Should your appliance need service, during warranty period or beyond, call 800.444.1845.
Please have serial number and model number available when calling for service.
Some states do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you. This warranty gives you
specific legal rights, and you may also have other rights which vary from state to state.
To know what your legal rights are in your state,
consult your local or state consumer affairs office
or your state’s Attorney General.
Warrantor: General Electric Company.
Louisville, KY 40225
WHAT IS NOT
COVERED
• Service trips to your home to teach you
how to use the product.
• Replacement of house fuses or resetting
of circuit breakers.
• Incidental or consequential damage caused
by possible defects with this appliance.
• Replacement of the filters.
• Damage to the product caused by accident,
fire, floods or acts of God.
• Failure of the product if it is used for
other than its intended purpose or used
commercially.
• Improper installation, delivery or
maintenance.
If you have an installation problem, contact
your dealer or installer. You are responsible
for providing adequate electrical, gas,
exhausting and other connecting facilities
as described in the Installation Instructions
provided with the product.
• Damage caused after delivery.
• Product not accessible to provide
required service.
GE Consumer & Industrial
Appliances
General Electric Company
Louisville, KY 40225
ge.com
Warranty
EXCLUSION OF IMPLIED WARRANTIES—Your sole and exclusive remedy is product repair
as provided in this Limited Warranty. Any implied warranties, including the implied warranties
of merchantability or fitness for a particular purpose, are limited to one year or the shortest
period allowed by law.
Page 11
11
General Electric Company
Warranty Registration Department
P.O. Box 32150
Louisville, KY 40232-2150
Place
1st Class
Letter
Stamp
Here
GE Appliances
Consumer Product
Ownership Registration
Important Mail Today
Page 12
Consumer Product Ownership Registration
Dear Customer:
Thank you for purchasing our product and thank you for placing your confidence in us. We are proud to
have you as a customer!
Follow these three steps to protect your new appliance investment:
1
Complete and mail
your Consumer
Product Ownership
Registration today.
Have the peace of mind
of knowing we can
contact you in the
unlikely event of a
safety modification.
2
After completing this
registration, write your
model and serial numbers
in this manual. You will
need this information
should you require
service. The service
number in the USA:
800.444.1845. In Canada:
1.888.880.3030.
3
Read your Owner’s
Manual carefully.
It will help you
operate your new
appliance properly.
Important: To ensure that your product is registered, mail the separate product registration card.
If the separate product registration card is missing, fold and mail the form below. No envelope is needed.
Consumer Product Ownership Registration
Product Model Serial
Hood
Important
Mail
Today!
First
Name
Apt. #
Street
Address
City
Last
Name
Zip
CodeState
Date Placed
In Use
Month Day Year
Phone
Number
TAPE CLOSED
FOLD HERE
Mr. Ms. Mrs.
Miss
General Electric Company
Louisville, KY 40225
www.monogram.com
Monogram®
✄ ✄
✄
Occasionally, we may allow selected companies to send you information.
Check here if you do not want this information.
FAILURE TO COMPLETE AND RETURN THIS CARD DOES NOT DIMINISH YOUR WARRANTY RIGHTS.
For information about GEA’s privacy and data usage policy, go to www.GEAppliances.com and click on
“Privacy Policy” or call 800.626.2224.
49-80404-1
Printed in Italy
11-07 JR
GE Consumer & Industrial
Appliances
General Electric Company
Louisville, KY 40225
ge.com
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