GE Monogram ZV30 User Manual

Owner’s
Manual

Stainless Steel
Professional
Range Hood

Models:
ZV30
ZV36
ZV48

Consumer Information

Professional Range Hood

2

Contents

Consumer Information

Important Phone Numbers . . . . . . . . . . . . . 11

Model and Serial Numbers . . . . . . . . . . . . . . 2

Problem Solver . . . . . . . . . . . . . . . . . . . . 9, 10

Product Registration . . . . . . . . . . . . . . . . . . . 2

Safety Instructions . . . . . . . . . . . . . . . . . . . 3, 4

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Controls and Features . . . . . . . . . . . . . . . . . . 5

Care and Cleaning

Baffle Grease Filters . . . . . . . . . . . . . . . . . . . .7

Drip Trays . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Hood Surfaces . . . . . . . . . . . . . . . . . . . . . . . .8

Light Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Mesh Grease Filters . . . . . . . . . . . . . . . . . . . . 6

Warming Lamps . . . . . . . . . . . . . . . . . . . . . . .8

Before
using your
stainless
steel hood

Read this manual carefully. It is intended
to help you operate and maintain your new
professional range hood properly.

Keep it handy for answers to your questions.

If you don’t understand something or need
more help, there is a list of toll-free consumer
service numbers included in the back section
of this manual.

Visit our Website at: www.monogram.com

Write
down the
model &
serial
numbers

You’ll find them on a label on the hood.
These numbers are also on the Consumer

Product Ownership Registration Card packed
separately with your hood.

Before sending in this card, please write these
numbers here:

Model Number

Serial Number
Use these numbers in any correspondence or

service calls concerning your hood.

Save time
& money

Before you request service, check the Problem
Solver in the back of this manual.

It lists causes of minor operating problems that
you can correct yourself.

If you
need
service

To obtain service, see the Consumer Services
page in the back of this manual.

We’re proud of our service and want you to be
pleased. If for some reason you are not happy
with the service you receive, here are some steps
to follow for further help.

FIRST, contact the people who serviced your
appliance. Explain why you are not pleased.
In most cases, this will solve the problem.

NEXT, if you are still not pleased, write all the
details—including your phone number—to:

Manager, Customer Relations
GE Appliances
Appliance Park
Louisville, KY 40225

If you
received a
damaged
hood

Immediately contact the dealer (or builder)
that sold you the hood.

3

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USING

READ AND SAVE THESE INSTRUCTIONS.

SAFETY PRECAUTIONS

WARNING—TO REDUCE THE

RISK OF FIRE, ELECTRIC SHOCK OR
INJURY TO PERSONS, OBSERVE THE
FOLLOWING:

A. Use this unit only in the manner intended

by the manufacturer. If you have questions,
contact the manufacturer.

B. Before servicing or cleaning unit, switch

power off at service panel and lock the
service disconnecting means to prevent
power from being switched on accidentally.
When the service disconnecting means
cannot be locked, securely fasten a
prominent warning device, such as a tag,
to the service panel.

C. Do not use this unit with any solid-state

speed control device.

D. This unit must be grounded.

CAUTION—FOR GENERAL

VENTILATING USE ONLY. DO NOT USE
TO EXHAUST HAZARDOUS OR
EXPLOSIVE MATERIALS AND VAPORS.

WARNING—TO REDUCE THE

RISK OF INJURY TO PERSONS IN THE
EVENT OF A RANGE TOP GREASE FIRE,
OBSERVE THE FOLLOWING*:

A. SMOTHER FLAMES with a close-fitting lid,

cookie sheet or metal tray, then turn off
the burner. BE CAREFUL TO PREVENT
BURNS. If the flames do not go out
immediately, EVACUATE AND CALL
THE FIRE DEPARTMENT.

B. NEVER PICK UP A FLAMING PAN—

You may be burned.

C. DO NOT USE WATER, including wet

dishcloths or towels–a violent steam
explosion will result.

D. Use an extinguisher ONLY if:

1. You know you have a Class ABC

extinguisher, and you already know
how to operate it.

2. The fire is small and contained in the
area where it started.

3. The fire department is being called.

4. You can fight the fire with your back

to an exit.

*Based on “Kitchen Firesafety Tips” published
by NFPA.

WARNING—TO REDUCE THE

RISK OF A RANGE TOP GREASE FIRE:
A. Never leave surface units unattended at

high settings. Boilovers cause smoking and
greasy spillovers that may ignite. Heat oils
slowly on low or medium settings.

B. Always turn hood ON when cooking at high

heat or when cooking flaming foods.

C. Clean ventilating fans frequently. Grease

should not be allowed to accumulate on
fan or filter.

D. Use proper pan size. Always use cookware

appropriate for the size of the surface
element.

WARNING

—TO REDUCE THE
RISK OF FIRE, ELECTRIC SHOCK OR
INJURY TO PERSONS, OBSERVE THE
FOLLOWING:

A. Installation work and electrical wiring must

be done by qualified person(s) in accordance
with all applicable codes and standards,
including fire-related construction.

B. Sufficient air is needed for proper

combustion and exhausting of gases
through the flue (chimney) of fuel burning
equipment to prevent back drafting. Follow
the heating equipment manufacturer’s
guideline and safety standards such as those
published by the National Fire Protection
Association (NFPA), and the American
Society for Heating, Refrigeration and
Air Conditioning Engineers (ASHRAE),
and the local code authorities.

C. When cutting or drilling into wall or ceiling,

do not damage electrical wiring and other
hidden utilities.

D. Ducted fans must always be vented to the

outdoors.

WARNING—TO REDUCE

THE RISK OF FIRE, USE ONLY METAL
DUCTWORK.

• Do not attempt to repair or replace any

part of your hood unless it is specifically
recommended in this manual. All other
servicing should be referred to a qualified
technician.

INSTRUCTIONS DE SÉCURITÉ IMPORTANTES

LISEZ TOUTES LES INSTRUCTIONS AVANT D’UTILISER VOTRE APPAREIL

4

LISEZ ET CONSERVEZ CES INSTRUCTIONS.

PRÉCAUTIONS EN MATIÈRE DE SÉCURITÉ

AVERTISSEMENT –

POUR RÉDUIRE LE RISQUE D’INCENDIE, DE
SECOUSSE ÉLECTRIQUE OU DE BLESSURE
CORPORELLE, OBSERVEZ LES PRÉCAUTIONS
SUIVANTES :

A. N’utilisez cet appareil que de la manière prévue

par le fabricant. Si vous avez des questions,
appelez le fabricant.

B. Avant de réparer ou de nettoyer votre appareil,

débranchez le courant au niveau du panneau
de service et verrouillez les mécanismes de
débranchement de service pour éviter tout
branchement accidentel au courant. Si vous
ne pouvez pas verrouiller les mécanismes
de débranchement de service, attachez
soigneusement un avertissement bien visible,
comme une étiquette, au panneau de service.

C. N’utilisez jamais cet appareil avec un mécanisme

de réglage de la vitesse à semi-conducteurs.

D. Cet appareil doit être bien mis à la terre.

ATTENTION –

UNIQUEMENT À USAGE DE VENTILATION
GÉNÉRALE. N’UTILISEZ JAMAIS POUR
L’ÉCHAPPEMENT DE MATIÈRES ET DE
VAPEURS EXPLOSIVES.

AVERTISSEMENT –

POUR RÉDUIRE LE RISQUE DE BLESSURE
CORPORELLE SI DE LA GRAISSE PREND FEU
SUR LA SURFACE DE CUISSON DU FOUR,
SUIVEZ LES INSTRUCTIONS SUIVANTES* :

A. ÉTOUFFEZ LES FLAMMES avec un couvercle

qui convient, une tôle à biscuits ou un plateau en
métal, puis éteignez le brûleur. FAITES BIEN
ATTENTION DE NE PAS VOUS BRÛLER. Si
les flammes ne s’éteignent pas immédiatement,
SORTEZ ET APPELEZ LES POMPIERS.

B. NE DÉPLACEZ JAMAIS UNE CASSEROLLE

QUI FLAMBE – Vous pouvez vous brûler.

C. N’UTILISEZ JAMAIS D’EAU, en particulier de

serviette ou de chiffon mouillé – il se produira
une explosion violente de vapeur brûlante.

D. N’UTILISEZ UN EXTINCTEUR que si :

1. Vous avez un extincteur de classe ABC et vous

savez comment l’utiliser;

2. Le feu est réduit et confiné à l’endroit où il
a commencé;

3. Vous avez déjà appelé les pompiers;

4. Vous combattez les flammes en tournant le

dos à une sortie.

* Basé sur l’ouvrage intitulé «Kitchen Fire Safety

Tips» publié par la NFPA.

AVERTISSEMENT –

RÉDUISEZ LE RISQUE D’UN FEU DE GRAISSE
SUR LA SURFACE DE CUISSON DU FOUR :

A. Ne laissez jamais sans surveillance les unités de

cuisson de surface à une température élevée. Le
bouillonnement occasionne des débordements
fumants et graisseux qui peuvent prendre feu.
Chauffez à feu doux les substances huileuses,
avec un réglage bas ou moyen.

B. Mettez toujours la hotte en marche quand vous

cuisinez à haute température ou quand vous
cuisinez des aliments qui ont des flammes.

C. Nettoyez les mécanismes de ventilation

fréquemment. Il ne faut pas permettre une
accumulation de graisse sur le ventilateur ou
sur le filtre.

D. Utilisez une casserole de bonne taille. Utilisez

toujours un ustensile de cuisine qui convienne
au diamètre de l’élément de cuisson.

AVERTISSEMENT –

POUR RÉDUIRE LE RISQUE D’INCENDIE, DE
SECOUSSE ÉLECTRIQUE OU DE BLESSURE
CORPORELLE, OBSERVEZ LES PRÉCAUTIONS
SUIVANTES :

A. Vous devez faire exécuter tous les travaux

d’installation et de câblage électrique par une
personne qualifiée, conformément à tous les
codes et les normes en vigueur, en particulier
ceux de construction relatifs aux incendies.

B. Vous devez assez d’air pour avoir une bonne

combustion et permettre l’évacuation des gaz
par le conduit de cheminée du matériel de
combustion du carburant, afin d’éviter tout
retour d’air. Suivez les directives du fabricant de
matériel de combustion et les normes de sécurité
comme celles publiées par la National Fire
Protection Association (NFPA) et l’American
Society for Heating, Refrigeration and Air
Conditioning Engineers (ASHRAE), ainsi
que les modalités des codes locaux.

C. Si vous faites un trou ou une ouverture dans un

mur ou un plafond, n’endommagez pas les fils
électriques et les autres installations cachées de
service public.

D. Vous devez toujours alimenter les ventilateurs

dans les conduits en air en provenance de
l’extérieur.

AVERTISSEMENT –

POUR RÉDUIRE LE RISQUE D’INCENDIE,
N’UTILISEZ QUE DES CONDUITS EN MÉTAL.

• N’essayez jamais de remplacer ou de réparer un

élément de votre hotte si le présent manuel ne
le recommande pas expressément. Tout autre
entretien doit être effectué par un technicien
qualifié.

5

Controls and Features

Professional Range Hood

Controls

1. Warming lamps ON/OFF switch

The warming lamps are controlled by their
own rocker switch. Press the rocker switch
for the warming lamps to begin heating.

2. Light control

Turn the light control from OFF to HI for
the brightest light while cooking.

3. Fan control

Turn the fan control speed from OFF to HI
as needed.

Continuous use of the fan system while
cooking helps keep the kitchen comfortable
and less humid. It also reduces cooking
odors and soiling moisture that create a
frequent need for cleaning.

NOTE: When the fan is operating on the
lowest setting, it will be very quiet. Always
make sure that the fan is turned OFF when
you are finished in the kitchen.

4. Fan ON indicator light

Comes on when the fan is turned on.

Implement
holders

Implement holder rods are located on each side
of the hood.

Use these rods to hang and display cooking
utensils such as whisks, spoons, forks or any
non-flammable decorative items. Frequently
used small pots and pans can also hang from
these rods.

WARNING:

DO NOT hang flammable items from these
implement rods.

DO NOT hang items weighing more than
10 pounds on either side, or 20 pounds
total weight.

AVERTISSEMENT:

N'accrochez pas d'articles inflammables à
ces tringles.

N'accrochez pas d'articles pesant plus de
5 kg (10 lbs) de chaque côté, soit au total
pesant plus de 10 kg (20 lbs).

Appearance will vary.

Appearance will vary.

1

2

3

4

Warming
Shelf

(on some models)

The warming shelf will keep hot, cooked foods
at serving temperature. Always start with hot
food. Do not use to heat cold food other than
crisping crackers, chips or dry cereal.

CAUTION: Do not keep food on the warming
shelf for more than two hours.

CAUTION: Plastic containers or plastic wrap will
melt if in direct contact with the warming shelf.
Melted plastic may not be removable and is not
covered under your warranty.

Care and Cleaning

Professional Range Hood

6

For your
safety

Pour votre
securité

Before servicing or cleaning unit, switch power
off at service panel and lock the service
disconnecting means to prevent power from
being switched on accidentally. When the
service disconnecting means cannot be locked,
securely fasten a prominent warning device,
such as a tag, to the service panel.

Avant de réparer ou de nettoyer votre appareil,
débranchez le courant au niveau du panneau
de service et verrouillez les mécanismes de
débranchement de service pour éviter tout
branchement accidentel au courant. Si vous ne
pouvez pas verrouiller les mécanismes de
débranchement de service, attachez
soigneusement un avertissement bien visible,
comme une étiquette, au panneau de service.

Mesh grease filters

(on some models)

Some models have 2 metal reusable grease
filters.

The metal filters trap grease released by foods
on the cooktop. They also help prevent flaming
foods on the cooktop from damaging the inside
of the hood.

For this reason, the filters must ALWAYS
be in place when the hood is used. The grease
filters should be cleaned every six months,
or as needed.

To clean the grease filters, soak them and then
swish them around in hot water and detergent.
Don’t use ammonia or ammonia products
because they will darken the metal. Do not use
abrasives or oven cleaners. Light brushing can
be used to remove embedded dirt. Rinse, shake
and let them dry before replacing. They may

also be cleaned in an automatic dishwasher.
To remove:

Grasp the filter lock and pivot it open to
release. Pull the filter down and out.

To replace:

1. Place the bottom of the filter in the lower

hood rail.

2. Push the top of the filter back, open the
filter lock and snap it into place.

Grease Filters

Filter
Systems

There are two different types of filter systems
and your type will depend on the model you
have. See the following two sections to identify
the filter system your model has.

Mesh Grease Filter Replacement

7

Baffle grease
filters and
drip trays

(on some models)

Some models have reusable metal grease baffles
and drip trays.

The metal baffles channel grease released by
foods on the cooktop into the drip trays. The
baffles also help prevent flaming foods on the
cooktop from damaging the inside of the hood.

For this reason, the baffles must ALWAYS be in
place when the hood is used. The grease baffles
and drip trays should be cleaned once a month,
or as needed.

To clean the grease baffles and drip trays, drain
and wipe all excess grease with a dry paper
towel. Soak them and then swish them around
in hot water and detergent. Don’t use ammonia
or ammonia products because they will darken
the metal. Do not use abrasives or oven
cleaners. Rinse, shake and let them dry before
replacing. They may also be cleaned in an

automatic dishwasher.
To remove:

Grasp the baffle knobs and pull them up,
forward and out. Grasp the drip tray and
carefully lift it up and out of the hood track.

To replace the drip trays:

1. Place and seat the drip tray into the hood

track.

2. Slide them left or right until all trays are
side-by-side in place in the track.

To replace the baffles:

1. Hold the baffle by one of the knobs at

the bottom.

2. Place the other end of the baffle against
the inside front of the hood.

3. Slide it up and push the bottom end back
until it firmly seats into place.

Drip
Tray

Drip Tray

Track

Baffle

Drip Tray Replacement

Baffle Replacement

8

Light bulbs

The bulbs are located on the underside of the hood.

To change the light bulbs:

1. Remove the trim ring by turning it

counterclockwise.

2. Grasp the bulb on the edges and remove by
turning it counterclockwise.

3. Replace with the same type and size bulb.

These 120 volt, 50 watt, par 16 halogen flood
bulbs, with standard base, are available at specialty
lighting stores.

These bulbs can also be ordered from your
GE supplier.

Order bulb no. WB08X10028.

Stainless
steel

Do not use a steel wool pad; it will scratch
the surface.

To clean the stainless steel surface, use warm
sudsy water, a stainless steel cleaner such as
Kleen King®, or an all-purpose liquid or spray
cleaner. Always wash in the direction of the
grain. Rinse thoroughly with a sponge or cloth
and clean water. Dry with a soft, clean cloth.

After cleaning, use a stainless steel polish, such
as Stainless Steel Magic®, Revere Copper and
Stainless Steel Cleaner®or Wenol All Purpose
Metal Polish®. Follow the product instructions
for cleaning the stainless steel surface.

Care and Cleaning

Professional Range Hood

Warming lamps

The warming lamps are located on the
underside of the hood.

These 120 volt, 175 watt, par 38 infrared white
or red heat lamp bulbs, with standard base,
are available at some specialty lighting stores.

These infrared bulbs can also be ordered from
your GE supplier.

Order bulb no. WB08X10029.

NOTE: If warming lamps are not desired,

additional cooktop lighting can be obtained by
replacing the infrared bulbs with white 120 volt,
175 watt, par 38 bulbs, with standard base. These
bulbs are available at specialty lighting stores.

The Problem Solver

Professional Range Hood

Questions?
Use this

problem
solver!

PROBLEM POSSIBLE CAUSE

FAN AND LIGHTS DO • The hood was never electrically connected by the installer/
NOT OPERATE WHEN electrician/builder. Call the electrician/installer/builder to
THE SWITCHES ARE complete the the installation. This is not covered by warranty.
TURNED ON

• A fuse may be blown or a circuit breaker tripped. Replace the fuse
or reset the circuit breaker.

THE BLOWER DOES • The blower motor wire harness was not connected or was not
NOT WORK BUT THE connected properly by the installer/electrician/builder to its mating
LIGHTS DO connector located inside the hood on the top surface, to the left of

the blower assembly.

1. Switch power off at service panel and lock the service

disconnecting means to prevent power from being switched on
accidentally. When the service disconnecting means cannot be
locked, securely fasten a prominent warning device, such as
a tag, to the service panel.

2. Remove the filters and locate the blower wire harness connector.

Is it plugged into its mating connector?

3. If no, plug the blower motor connector into its mating connector

on the top of the hood. Switch the power back on. Check to see if
the fan now works.

4. If no, check the circuit breaker/fuse. If it is blown/tripped,

replace/reset it. Does the blower work now? If no, call GE for
service.

THE BLOWER FAILS • Many factors could be the root cause for reduced air-flow.
TO EXHAUST THE 1. Installation could be the problem: Your hood was designed to
SMOKE/STEAM/ meet specific ducting requirements. If your duct length exceeds
ODORS ADEQUATELY the manufacturer's requirements, hood performance will suffer.

Air-flow will also be reduced if the house duct work is too small
or there are too many elbows in the system. Check the AIR
FLOW PERFORMANCE CHART in the Installation Instructions.
We cannot fix this.

2. Obstruction in duct work could be the problem:

Make sure

nothing is blocking the vent (bird nests or kinks in the duct work).

3. Damper blade may not be opening. Make sure the tape is

removed from the damper blades and that it swings open freely.

4. Damper blade on Wall or Roof Cap may not be opening. Contact

your builder so they can make sure the damper swings open freely.

5. Dirty filters/baffles - Make sure filters (and all hood surfaces) are

kept clean of grease and dirt.

6. Check to be sure the filter is clean: If replacing the filter does not

correct the problem, call for service.

9

10

The Problem Solver

Professional Range Hood

Questions?
Use this

problem
solver!

PROBLEM POSSIBLE CAUSE

THE HALOGEN/ • The lamp or socket may be defective or a wire could be
HEAT LAMP DOES disconnected.
NOT WORK 1. Do some trouble-shooting by removing the alleged defective

lamp and place it in the socket of a lamp that does work (the
heat lamp will fit in the halogen socket for the purpose of
checking it). Does it work now? If no, the lamp is defective.
If your hood is still in-warranty, call GE service and ask them to
mail out a new lamp. State clearly whether you need the
halogen or the heat lamp. Lamps on this product are covered
by warranty and are cataloged. If the hood is no longer covered
by warranty, reference the Care and Cleaning section of this
manual to see lamp requirements. Lamps can be purchased at
home building stores, specialty lighting stores or through
GE Parts. Reference the defective lamp for information as well.

2. If you placed the alleged defective lamp in a working socket and
it does illuminate, the original socket may be defective or a wire
may be disconnected. Call GE for service.

PART IS MISSING/ • In the unlikely event that a part would be missing, damaged or
DAMAGED/ defective, we can serve you, the consumer, quickly by mailing these
DEFECTIVE parts to you. We have identified several easy-to-install parts.

These include:
Lamps, lamp bezels, filters, baffles, grease trays, knobs, utensil rods,
Owner's Manual and Installation Instructions.

Call GE service and carefully describe your model number and the
part you need. The model number is located inside the hood
chassis, behind the filter/baffle.

DUCT COVER IS • The duct cover is not included with the hood. It must be purchased
MISSING as an accessory.

–

6″ duct cover for use with a 30″ or 36″ hood–order kit #ZX36DC06

–

12″ duct cover for use with a 30″ or 36″ hood–order kit #ZX36DC12

–

6″ duct cover for use with a 48″ hood–order kit #ZX48DC06
– 12″ duct cover that works with a 48″ hood–order kit #ZX48DC12
Call GE Parts. See Consumer Service page in this manual for a list

of phone numbers.

INSTALLATION • We provide only a 10″ round, vertical duct transition. This part can
PART IS MISSING/ be mailed out to the hood installer if it is in some way unusable.
DAMAGED/ All other duct transitions, elbows, etc must be purchased locally.
DEFECTIVE We can also mail out many other parts that come with the hood to

your installer. Call GE Service. See Consumer Service page in this
manual for a list of phone numbers. Ask them to mail the parts
only—no service call required.

11

Consumer Services

With the purchase of your new Monogram appliance, receive the
assurance that if you ever need information or assistance from GE,
we’ll be there. All you have to do is call—toll- free!

GE Answer
Center

®

800.626.2000

Whatever your question about any Monogram major appliance, GE Answer Center

®

information service is available to help. Your call—and your question—will be answered
promptly and courteously. And you can call any time. GE Answer Center®service is open
24 hours a day, 7 days a week.

OR
Visit our Website at: www.monogram.com

In-Home Repair
Service

800.444.1845

A GE consumer service professional will provide expert repair service, scheduled at a time
that’s convenient for you. Many GE Consumer Service company-operated locations offer
you service today or tomorrow, or at your convenience (7:00 a.m. to 7:00 p.m. weekdays,
9:00 a.m. to 2:00 p.m. Saturdays). Our factory-trained technicians know your appliance
inside and out—so most repairs can be handled in just one visit.

Service Contracts

800.626.2224

You can have the secure feeling that GE Consumer Service will still be there after your
warranty expires. Purchase a GE contract while your warranty is still in effect and you’ll
receive a substantial discount. With a multiple-year contract, you’re assured of future
service at today’s prices.

Parts and
Accessories

800.626.2002

Individuals qualified to service their own appliances can have parts or accessories sent directly
to their home. The GE parts system provides access to over 47,000 parts…and all GE Genuine
Renewal Parts are fully warranted. VISA, MasterCard and Discover cards are accepted.

User maintenance instructions contained in this manual cover procedures intended to be
performed by any user. Other servicing generally should be referred to qualified service
personnel. Caution must be exercised, since improper servicing may cause unsafe operation.

For Customers
With Special
Needs…

800.626.2000

GE offers, free of charge, a brochure to assist in planning a barrier­free kitchen for persons with limited mobility.

Consumers with impaired hearing or speech who have access to a
TDD or a conventional teletypewriter may call 800.TDD.GEAC
(800.833.4322) to request information or service.

164D4290P107
49-80150

Printed in Italy

07-02 JR

WARRANTY

YOUR MONOGRAM HOOD WARRANTY
Staple sales slip or cancelled check here. Proof of original purchase
date is needed to obtain service under warranty.

WHAT IS
COVERED

FULL ONE-YEAR WARRANTY

For one year from date of original purchase, we will provide, free of charge, parts and
service labor in your home to repair or replace any part of the hood that fails because
of a manufacturing defect.

This warranty is extended to the original purchaser and any succeeding owner for products
purchased for ordinary home use in the 48 mainland states, Hawaii and Washington, D.C.
In Alaska the warranty is the same except that it is LIMITED because you must pay to ship
the product to the service shop or for the service technician’s travel costs to your home.

All warranty service will be provided by our Factory Service Centers or by our authorized
Customer Care®servicers during normal working hours.

Should your appliance need service, during warranty period or beyond, call 800.444.1845.

Some states do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you. This warranty gives you
specific legal rights, and you may also have other rights which vary from state to state.

To know what your legal rights are in your state, consult your local or state consumer affairs
office or your state’s Attorney General.

Warrantor: General Electric Company. Louisville, KY 40225

WHAT IS NOT
COVERED

• Service trips to your home to teach you
how to use the product.

• Replacement of house fuses or resetting
of circuit breakers.

• Incidental or consequential damage caused
by possible defects with this appliance.

• Replacement of the filters.

• Damage to the product caused by accident,
fire, floods or acts of God.

• Failure of the product if it is used for
other than its intended purpose or used
commercially.

• Improper installation.

If you have an installation problem, contact
your dealer or installer. You are responsible
for providing adequate electrical, gas,
exhausting and other connecting facilities
as described in the Installation Instructions
provided with the product.