Page 1
Owner’s
Manual
Side-by-Side
Stainless Steel
Free-Standing
Refrigerators
monogram.com
Page 2
Consumer Information
Stainless Steel Refrigerator
Introduction
Contents
Your new Monogram refrigerator makes an eloquent statement of style, convenience and kitchen
planning flexibility. Whether you chose it for its purity of design, practical storage arrangements or
assiduous attention to detail—or for all of these reasons—you’ll find that your Monogram refrigerator’s
superior blend of form and function will delight you for years to come.
The information on the following pages will help you operate and maintain your refrigerator properly.
If you have any other questions, visit our Website at: www.monogram.com
Consumer Services
Important Phone Numbers . . . . . . . . . . . . . . . . . .31
Model and Serial Numbers . . . . . . . . . . . . . . . . . . . .3
Performance Data Sheet . . . . . . . . . . . . . . . . . . . .28
Problem Solver . . . . . . . . . . . . . . . . . . . . . . . . . .23–27
Product Registration . . . . . . . . . . . . . . . . . . . . . . . . . .3
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . 4–7
State of California
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . .Back Cover
Water Treatment Device Certificate . . . . . . . . . .29
Care and Cleaning
Cleaning—Outside and Inside . . . . . . . . . . . . . . . .20
Light Bulb Replacement . . . . . . . . . . . . . . . . . . . . . 22
Moving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Vacation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Operating Instructions
Additional Features . . . . . . . . . . . . . . . . . . . . . . . . . .15
Automatic Icemaker . . . . . . . . . . . . . . . . . . . . .17, 18
Crispers and Pans . . . . . . . . . . . . . . . . . . . . . . . . . . .16
CustomCool™ . . . . . . . . . . . . . . . . . . . . . . . . . . . .10, 11
Ice and Water Dispenser . . . . . . . . . . . . . . . . . . . .19
Performance Air Flow System . . . . . . . . . . . . . . . . .8
Shelves and Bins . . . . . . . . . . . . . . . . . . . . . . . . .13, 14
Temperature Controls . . . . . . . . . . . . . . . . . . . . . . . .8
TurboCool™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Water Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Before
using
your
refrigerator
Read this manual carefully. It is intended to
help you operate and maintain your new
refrigerator properly.
Keep it handy for answers to your questions.
If you don’t understand something or need
more help, there is a list of toll-free consumer
service numbers included in the back section
of this manual.
OR
Visit our Website at: www.monogram.com
2
Page 3
Consumer Information
Stainless Steel Refrigerator
Write
down the
model &
serial
numbers
If you
received a
damaged
refrigerator
Save time
& money
You’ll see them on a label inside the fresh food
compartment at the top on the right side.
Please write these numbers on the Consumer
Product Ownership Registration Card included
with the packing material.
Immediately contact the dealer (or builder) that
sold you the refrigerator.
Before you request service, check the Problem
Solver in the back of this manual.
Before sending in this card, please also write
these numbers here:
Model Number
Serial Number
Use these numbers in any correspondence or
service calls concerning your refrigerator.
It lists causes of minor operating problems that
you can correct yourself.
If you
need
service
To obtain service, see the Consumer Services
page in the back of this manual.
We’re proud of our service and want you to be
pleased. If for some reason you are not happy
with the service you receive, here are steps to
follow for further help.
For customers in the USA:
FIRST, contact the people who serviced your
appliance. Explain why you are not pleased.
In most cases, this will solve the problem.
NEXT, if you are still not pleased, write all the
details—including your phone number—to:
Manager, Customer Relations
GE Appliances
Appliance Park
Louisville, KY 40225
For customers in Canada:
FIRST, contact the people who serviced your
appliance. Explain why you are not pleased.
In most cases, this will solve the problem.
NEXT, if you are still not pleased, write all the
details—including your phone number to:
Manager, Consumer Relations
Mabe Canada Inc.
1 Factory Lane, Suite 310
Moncton, N.B. E1C 9M3
3
Page 4
IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
WARNING: When using this
appliance, always exercise basic safety precautions,
including the following:
• Use this appliance only for its intended purpose
as described in this Owner’s Manual.
• This refrigerator must be properly installed in
accordance with the Installation Instructions
before it is used.
• Do not allow children to climb, stand or hang
on the shelves in the refrigerator.They could
damage the refrigerator and seriously injure
themselves.
• Do not touch the cold surfaces in the freezer
compartment when hands are damp or wet.
Skin may adhere to these extremely cold surfaces.
• Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any
other appliance.
• In refrigerators with automatic icemakers,
avoid contact with moving parts of the ejector
mechanism, or with the heating element located
on the bottom of the icemaker. Do not place
fingers or hands on the automatic icemaking
mechanism while the refrigerator is plugged in.
• Keep fingers out of the “pinch point” areas:
clearances between the doors and between
the doors and cabinet are necessarily small.
Be careful closing doors when children are
in the area.
• Unplug your refrigerator before cleaning and
making repairs. NOTE:We strongly recommend
that any servicing be performed by a qualified
individual.
• Before replacing a burned-out light bulb,
the refrigerator should be unplugged in order
to avoid contact with a live wire filament.
(A burned-out light bulb may break when
being replaced.)
NOTE: Turning control to OFF does not remove
power to the light circuit.
• Do not refreeze frozen foods which have thawed
completely.
™
• Always clean the CustomCool
thawing food.
Tray after
DANGER: RISK OF CHILD ENTRAPMENT
Child entrapment and suffocation are not problems
of the past. Junked or abandoned refrigerators are
still dangerous…even if they
will sit for “just a few days.” If you are getting
rid of your old refrigerator, please follow the
instructions below to help prevent accidents.
REFRIGERANTS
All refrigeration products contain refrigerants, which
under federal law must be removed prior
to product disposal.
4
Before You Throw Away Y our Old Refrigerator
or Freezer:
• Take off the doors.
• Leave the shelves in place so that children
may not easily climb inside.
If you are getting rid of an old refrigeration product,
check with the company handling
the disposal about what to do.
Page 5
MESURES DE SÉCURITÉ IMPORTANTES
LIRE ET CONSERVER CES INSTRUCTIONS
AVERTISSEMENT: Lorsque vous
utilisez le réfrigérateur, observez toujours certaines
précautions de base, notamment :
• N’utilisez le réfrigérateur que pour son usage
prévu,comme décrit dans le présent manuel.
• Installez le réfrigérateur conformément aux
directives d’installation avant de l’utiliser.
• Ne laissez pas les enfants grimper, s’asseoir ,
se tenir debout ni se pendre aux clayettes du
réfrigérateur.Ils pourraient endommager le
réfrigérateur et se blesser gravement.
• Une fois le réfrigérateur en marche, ne touchez
pas les surfaces froides du congélateur, surtout
si vous avez les mains humides ou mouillées :
la peau risque d’adhérer à ces surfaces très froides.
• N’entreposez et n’utilisez pas d’essence ou
autres vapeurs et liquides inflammables à
proximité de cet appareil ou de tout autre
appareil électroménager.
• Pour les réfrigérateurs dotés d’une machine
à glaçons automatique, évitez le contact avec
les pièces mobiles du mécanisme éjecteur,
ou avec l’élément chauffant situé à la partie
inférieure de la machine à glaçons. Ne posez
pas les doigts ou les mains sur le mécanisme
de la machine à glaçons pendant que le
réfrigérateur est branché.
• Éloignez les doigts des parties du réfrigérateur où
l’on peut facilement se pincer : les espaces entre
les portes et entre les portes et les placards sont
toujours étroits. Soyez prudent lorsque
vous fermez les portes de l’appareil en présence des
enfants.
• Débranchez votre réfrigérateur avant de le
nettoyer et de le réparer. REMARQUE : Nous vous
recommandons vivement de confier toute
réparation à un technicien qualifié.
• Avant de remplacer une ampoule grillée,
le réfrigérateur doit être débranché afin
d’éviter tout contact avec un fil sous tension. (Une
ampoule grillée peut se briser pendant l’opération).
REMARQUE : Lorsque vous placez la commande
sur éteint, l’alimentation électrique de l’ ampoule n’est
pas coupée.
• Ne faites P AS r econgeler des aliments surgelés qui
ont complètement dégelé.
• Nettoyez toujours le contenant CustomCool
après avoir dégelé les aliments.
™
DANG ER: RISQUES POUR LES ENF ANTS
Les enfants pris au piège ou morts d’asphyxie sont
toujours d’actualité. Les appareils de réfrigération
abandonés sont toujours aussi dangereux, même
si on n’attend que “quelque jours” pour s’en
débarasser. Si vous ne gardez pas votre ancien
appareil, veuillez suivre les directives ci-dessous
afin de prévenir les accidents.
REFRIGERANTS
Tous les appareils de réfrigération contiennent
des refrigerants qui, conformément aux lois
fédérales, doivent être enlevés avant toute
élimination de l’appareil.
Avant de vous débarasser de votre vieux
appareil de réfrigération :
• Démontez les portes.
• Laissez les clayettes en place afin d’empêcher
les enfants de grimper à l’intérieur.
Si vous vous débarrassez de vieux appareils de
réfrigération, vérifiez, auprès de la société qui
s’occupe de leur élimination, ce que vous
devez faire.
5
Page 6
IMPORTANT SAFETY INSTRUCTIONS
HOW TO CONNECT ELECTRICITY
Do not, under any circumstances, cut or remove the
third (ground) prong from the power cord.
For personal safety, this appliance must be properly
grounded.
The power cord of this appliance is equipped
with a 3-prong (grounding) plug which mates
with a standard 3-prong (grounding) wall outlet
to minimize the possibility of electric shock
hazard from this appliance.
Have the wall outlet and circuit checked by
a qualified electrician to make sure the outlet
is properly grounded.
Where a standard 2-prong wall outlet is encountered,
it is your personal responsibility
and obligation to have it replaced with a
properly grounded 3-prong wall outlet.
The refrigerator should always be plugged into
its own individual electrical outlet which has
a voltage rating that matches the rating plate.
This provides the best performance and also prevents
overloading house wiring circuits which could cause a
fire hazard from overheated wires.
Never unplug your refrigerator by pulling on the
power cord. Always grip plug firmly and pull straight
out from the outlet.
Repair or replace immediately all power cords
that have become frayed or otherwise damaged. Do
not use a cord that shows cracks or abrasion damage
along its length or at either end.
When moving the refrigerator away from the
wall, be careful not to roll over or damage the power
cord.
USE OF ADAPTER PLUGS (Adapter plugs not permitted in Canada)
Because of potential safety hazards under certain
conditions, we strongly recommend against the
use of an adapter plug.
However, if you must use an adapter, where local
codes permit, a temporary connectionmay be
made to a properly grounded 2-prong wall outlet by
use of a UL-listed adapter available at most
local hardware stores.
The larger slot in the adapter must be aligned with
the larger slot in the wall outlet to provide proper
polarity in the connection of the power cord.
When disconnecting the power cord from the
adapter, always hold the adapter in place with one
hand while pulling the power cord plug with the
other hand. If this is not done, the adapter ground
terminal is very likely to break with repeated use.
USE OF EXTENSION CORDS
Because of potential safety hazards under certain
conditions, we strongly recommend against the
use of an extension cord.
If the adapter ground terminal breaks, DO NOT USE
the appliance until a proper ground has been
established.
Attaching the adapter ground terminal to a wall
outlet cover screw does not ground the appliance
unless the cover screw is metal, and not insulated,
and the wall outlet is grounded through the house
wiring. You should have the circuit checked by
a qualified electrician to make sure the outlet is
properly grounded.
Use of an adapter plug will increase the clearance
needed for the back of the appliance.
However, if you must use an extension cord, it is
absolutely necessary that it be a UL-listed, 3-wire
grounding type appliance extension cord having
a grounding type plug and outlet and that the
electrical rating of the cord be 15 amperes
(minimum) and 120 volts.
6
SAVE THESE INSTRUCTIONS
Page 7
MESURES DE SÉCURITÉ IMPORTANTES
RACCORDEMENT ÉLECTRIQUE
Ne coupez ni retirez en aucun cas la troisième
broche (mise à la terre) de la fiche du cordon
d’alimentation. Pour votre sécurité, cet appareil
doit être correctement mis à la terre.
Le cordon d’alimentation de cet appareil est
muni d’une fiche à 3 broches (mise à la terre)
qui se branche dans une prise mural ordinaire
à 3 alvéoles (mise à la terre) pour réduire au
minimum les risques du chocs électriques.
Faites examiner la prise de courant et le circuit
par un électricien qualifié pour vous assurer
que la prise est correctement mise à la terre.
Si la prise murale est du type standard à
2 alvéoles, il vous incombe de la faire remplacer par
une prise à 3 alvéoles correctement mise
à la terre.
La machine à glaçons doit toujours être
branché dans sa propre prise de courant,
dont la tension nominale est identique
à celle indiquée sur la plaque signalétique.
Cette précaution est recommandée pour garantir un
rendement optimum et éviter une surcharge des
circuits électriques de la résidence, ce qui pourrait
créer un risque d’incendie par surschauffe des fils.
Ne débranchez jamais l’appareil en tirant le cordon
d’alimentation. Saisissez fermement
la fiche du cordon et tirez droit pour la retirer
de la prise.
Réparez ou remplacez immédiatement tout cordon
effiloché ou endommagé. N’utilisez
pas un cordon fendillé ou présentant des signes
d’usure.
Lorsque vous déplacez l’appareil du mur, faites
attention de ne pas la faire rouler sur le cordon
d’alimentation afin de ne pas l’endommager.
FICHE D’ADAPTATION (Fiches d’adaptation non permises au Canada)
Nous vous recommandons fortement de ne pas
utiliser une fiche d’adaptation à cause des risques
potentiels qu’elle présente dans certaines
circonstances.
Toutefois, si vous décidez d’utiliser tout de même une
fiche d’adaptation, vous pouvez effectuer un
raccordement temporaire, si les codes locaux le
permettent, dans une prise de courant à 2 alvéoles
adéquatement mise à la terre en utilisant une fiche
d’adaptation homologuée UL, en vente dans la
plupart des quincailleries.
La fente la plus longue de la fiche doit être
alignée avec la fente la plus longue de la prise
murale afin d’assurer la polarité appropriée pour le
branchement du cordon d’alimentation.
CORDONS PROL ONGATEURS
Nous vous recommandons fortement de ne pas
utíliser de cordons prolongateurs à cause des
risques potentiels qu’ils présentent dans certaines
conditions.
Toutefois si vous décidez d’utiliser tout de même un
cordon prolongateur, il est absolument nécessaire
Lorsque vous débranchez le cordon d’alimentation
de la fiche d’adaptation, saisissez toujours la fiche
d’une main pendant que vous tirez sur la fiche du
cordon d’alimentation de l’autre. Sinon, la borne de
mise à la terre de la fiche d’adaptation risque de
casser avec le temps.
Si la borne de mise à la terre de la fiche casse,
N’UTILISEZ PASl’appareil tant qu’une mise
à la terre adéquate n’aura pas été rétablie.
Le fait de fixer la borne de mise à la terre de la fiche
d’adaptation à la plaque de la prise de courant
n’assure pas automatiquement la mise à
la terre de l’appareil. Il faut que la vis soit en métal,
non isolée, et que la prise de courant soit mise à
la terre par l’entremise du câblage de résidence.
Faites vérifier le circuit par un électricien qualifié
pour vous assurer que la prise est adéquatement
mise à la terre.
qu’il s’agisse d’un cordon à 3 fils avec mise à la terre
pour appareils électroménagers homologué UL (aux
États-Unis) ou homologué CSA (au Canada), pourvu
d’une fiche et d’une prise mises à la terre de 15
ampères (minimum)
et de 120 volts.
CONSERVEZ CES DIRECTIVES
7
Page 8
Temperature
controls
Operating Instructions
Stainless Steel Refrigerator
The temperature controls are preset in the factory at 37°F for the
fresh food compartment and 0°F for the freezer compartment.
Allow 24 hours for the temperature to stabilize to the preset
recommended settings.
The temperature controls can display both the SET temperature
as well as the actual temperature in the fresh food and freezer
compartments. The actual temperature may vary slightly from
the SET temperature based on usage and operating environment.
Setting either or both controls to OFF stops cooling in both the
freezer and fresh food compartments, but does not shut off
electrical power to the refrigerator.
NOTE: The refrigerator is shipped with protective film covering
the temperature controls. If this film was not removed during
installation, remove it now.
To change the temperature, press and release
the (warmer) or (colder) pad. The SET light
will come on and the
display will show the set temperature. To change
the temperature, tap either the (warmer) or
(colder)
pad until the desired temperature is
displayed. Fresh food temperatures can be
adjusted between 34°F and 44°F and the freezer
temperatures can be adjusted between
-6°F and +6°F.
Once the desired temperature has been set,
the temperature display will return to the
actual fresh food and freezer temperatures
after 5 seconds. Several adjustments may be
required. Each time you adjust controls,
allow 24 hours for the refrigerator to reach
the temperature you have set.
To turn the cooling system off, tap the
(warmer) pad for either the fresh food
compartment or the freezer until the display
shows OFF. To turn the unit back on, press the
(colder) pad for either the fresh food
compartment or freezer. The SET light will
illuminate on the side you selected. Then press
the (colder) pad again (on the side where the
SET light is illuminated) and it will go to
the preset points of 0°F for the freezer and
37°F for the fresh food compartment.
Performance
Air Flow
System
8
The Performance Air-Flow System is designed to
maximize temperature control in the fresh food
and freezer compartments. This unique special
feature consists of the Air Tower along the top
and back walls of the fresh food compartment
and the Air Tunnel on the bottom portion of the
freezer rear wall.
Placing food in front of the louvers on these
components will not affect performance.
Although the Air Tower and the Air Tunnel
can be removed, doing so will affect temperature
performance. (For removal instructions, on-line,
24 hours a day, contact
us at www.monogram.com or call 800.444.1845.
In Canada, call us at 1.800.561.3344.)
Page 9
TurboCool
™
Stainless Steel Refrigerator
How it works
How to use
TurboCool rapidly cools the
refrigerator compartment in
order to more quickly cool foods. Use
TurboCool when adding
a large amount of food to the refrigerator
compartment, putting away foods after they
have been sitting out at room temperature
or when putting away warm leftovers. It can
also be used if the refrigerator has been
without power for an extended period.
1 Press TurboCool. The refrigerator temperature
display will show TC.
2 After TurboCool is complete,
the refrigerator compartment
will return to the original setting.
Once activated, the compressor will turn on
immediately and the fans will cycle on and
off at high speed as needed for 8 hours.
The compressor will continue to run until
the refrigerator compartment cools to
approximately 34°F (1°C), then it will cycle
on and off to maintain this setting. After
8 hours, or if TurboCool is pressed again,
the refrigerator compartment will return to
the original setting.
NOTES:
• The refrigerator temperature cannot be changed
during TurboCool.
• The freezer temperature is not affected during
TurboCool.
• When opening the refrigerator door during
TurboCool, the fans will continue to run if
they have cycled on.
9
Page 10
CustomCool
ExpressThaw
™
ExpressChill
™
Stainless Steel Refrigerator
™
How it works
How to use
The CustomCool feature is a system of
dampers, a fan, a temperature thermistor
and a heater. Depending on the function
selected, a combination of these will be
used to quickly chill items, thaw items or
hold the pan at a specific temperature.
1 Empty the pan. Place the Chill/Thaw tray
in the pan. Place the items on the tray and
close the pan completely.
2 Select the ExpressThaw™, ExpressChill
™
or SelectTemp™pad. The display and SET light
will come on. Tap the pad until the light
appears next to the desired setting. Use the
chart to determine the best setting to use.
• To stop a feature before it is finished, tap that
feature’s pad until no options are selected and
the display is off.
• During ExpressThaw and ExpressChill,
the display on the controls will count down the
time in the cycle.
The pan is tightly sealed to prevent the pan’s
temperature from causing temperature
fluctuations in the rest of the refrigerator.
The controls for this pan are located at the
top of the fresh food compartment with the
temperature controls.
NOTE: For food safety reasons, it is recommended
that foods be wrapped in plastic wrap when using
ExpressThaw. This will help contain meat juices
and improve thawing performance.
10
• After the ExpressThaw cycle is complete,
the pan will reset to the MEAT setting (31°F) to
help preserve thawed items until they
are used.
• The displayed actual temperature of the
CustomCool pan may vary slightly from
the SET temperature based on usage and
operating environment.
Page 11
CustomCool
chart
™
CustomCool
™
Stainless Steel Refrigerator
NOTE:Results may vary depending on packaging, starting temperature and other food traits.
0.5 Lb. (4 hours)
• Hamburger Patties (0.5 lb)
• Individually Wrapped
Filet Mignon (0.5 lb)
1.0 Lb. (6 hours)
• Chicken Breasts (1.0 lb)
• Ground Beef (1.0 lb)
• Steak (1.0 lb)
2.0 Lbs. (10 hours)
• Chicken Breasts (2.0 lbs)
• Ground Beef (2.0 lbs)
• Steak (2.0 lbs)
3.0 Lbs. (12 hours)
• Chicken Breasts (3.0 lbs)
• Ground Beef (3.0 lbs)
• Steak (3.0 lbs)
15 Minutes
• 1 Beverage Can (12 oz)
• 2 Small Juice Boxes
(6–8 oz each)
30 Minutes
• 2 to 6 Beverage Cans
(12 oz each)
• 2 Plastic 20 oz Bottles
of Beverage
• 4 to 6 Small Juice Boxes
(6–8 oz each)
• 3 Foil Juice Packets
• Wine (750 ml bottle)
45 Minutes
• 2 Liter of Beverage
• 1/2 Gallon of Juice
• Gelatin – 1 package
Citrus Setting (43°F)
• Oranges, Lemons, Limes,
Pineapple, Cantaloupe
• Beans, Cucumbers, Tomatoes,
Peppers, Eggplant, Squash
Produce Setting (35°F)
• Strawberries, Raspberries,
Kiwifruit, Pears, Cherries,
Blackberries, Grapes, Plums,
Nectarines, Apples
• Asparagus, Broccoli, Corn,
Mushrooms, Spinach,
Cauliflower, Kale, Green
Onion, Beets, Onions
Meat Setting (31°F)
• Raw Meat, Fish and Poultry
How to
remove and
replace
the drawer
To remove:
1 Pull the drawer out to the stop position.
2 Lift the front of the drawer up and out
of the wire holder.
3 Lift the back of the drawer up and out.
To replace:
1 Place the back of the drawer in the wire holder,
making sure the wire holder fits
into the grooves on the back of the pan.
2 Lower the front of the drawer into the wire
holder.
3 Pull the bottom of the wire holder forward until
the wire pops into the groove located
on the bottom of the drawer.
Pop wire into groove
11
Page 12
Water Filter
Stainless Steel Refrigerator
Water filter
cartridge
The water filter cartridge is located
in the back upper right corner of the
fresh food compartment.
When to Replace the Filter
There is a replacement indicator
light for the water filter cartridge on the
dispenser. This light will turn orange to tell
you that you need to replace the filter soon.
The filter cartridge should be replaced when the
replacement indicator light turns red or
if the flow of water to the dispenser or icemaker
decreases.
Installing the Filter Cartridge
Place the top of
the cartridge up
inside the cartridge
holder and slowly
turn it to the right.
1
If you are replacing the cartridge,
first remove the old one by slowly turning it
to the left. Do notpull down on the cartridge.
A small amount of water may drip down.
2 Fill the replacement cartridge with water
from the tap to allow for better flow from
the dispenser immediately after installation.
3 Lining up the arrow on the cartridge and
the cartridge holder, place the top of
the new cartridge up inside the holder.
Do not push it up into the holder.
4 Slowly turn it to the right until the filter
cartridge stops. DO NOT OVERTIGHTEN. As you
turn the cartridge, it will automatically raise
itself into position. Cartridge will rotate about
1/4 turn.
Cartridge
Holder
Filter Bypass Plug
Filter Bypass Plug
You must use the filter bypass plug when
a replacement filter cartridge is not available. The
dispenser and the icemaker will not operate
without the filter or filter bypass plug.
Replacement Filters:
To order additional filter cartridges in
the United States, call GE Parts and
Accessories, 800.626.2002.
MWF
Suggested Retail $34.95 USD
Customers in Canada should consult the yellow
pages for the nearest GE Service Center.
For the maximum benefit of your filteration
system, GE recommends the use of GE branded
SmartWater filters only. Using GE branded filters
in GE Monogram refrigerators provides optimal
performance and reliability. GE branded
SmartWater filters are always the right choice
because they are patented and designed
specifically for GE products. GE SmartWater
filters meet rigorous industry NSF standards for
safety and quality that are important for products
that are filtering your water. GE has not qualified
non-GE branded filters for use in GE Monogram
refrigerators and there is no assurance that nonGE branded filters meet GE’s standards for
quality, performance and reliability.
12
5 Run 1-1/2 gallons (about three minutes) of
water from the dispenser to clear the system
and prevent sputtering.
6 Press and hold the RESET
WATER FILTER pad on the
dispenser for 3 seconds.
NOTE: A newly-installed water
filter cartridge may cause water to spurt
from the dispenser upon first use.
Page 13
Shelves and Bins
CAUTION
MISE EN
GARDE
Stainless Steel Refrigerator
Fresh food
compartment
door bins and
freezer door
tilt-out bins
Large Bins
The larger fresh food compartment door bins and
freezer tilt-out door bins are adjustable.
To remove: Lift the front of the bin straight
up, then lift up and out.
To replace or relocate: Engage the back side
of the bin in the molded supports of the door.
Then push down on the front of the bin.
Bin will lock in place.
Small Bins
To remove: Lift the front of the bin straight
up, then out.
To replace: Position the bin above the rectangular
molded supports on the door.
Then slide the bin down onto the support
to lock it in place.
The snugger helps prevent tipping, spilling
or sliding of small items stored on the door shelf.
Place a finger on either side of the snugger near
the rear and move it back
and forth to fit your needs.
Snugger
Fresh food compartment door bin
Freezer tilt-out bin
Do not block
Top freezer bin
Be careful when
placing items in
the top bin. Make
sure that items
do not block or fall
into the ice chute.
prudents lorsque
vous placez des
articles dans le bac
supérieur. Assurezvous qu’aucun
objet ne bloque
ou tombe dans la
chute à glaçons.
:
: Soyez
Slide-out
spillproof
shelf
The slide-out spillproof shelf allows you to reach
items stored behind others. The special edges are
designed to help prevent spills from dripping to
lower shelves.
To remove: Slide the shelf out until it reaches the
stop, then press down on the tab and slide the
shelf straight out.
To replace or relocate: Line the shelf up with the
supports and slide it into place. The shelf can be
repositioned when the door is at 90° or more. To
reposition the shelf, slide the shelf past the stops
and angle downward. Slide shelf down to the
desired position, line up with the supports and
slide into place.
NOTE: Make sure you push the shelves all the way
back in before you close the door.
Press tab and pull shelf
forward to remove
13
Page 14
Shelves and Bins
Stainless Steel Refrigerator
QuickSpace
shelf
Freezer
baskets
Slide-out
freezer
shelves
™
This shelf splits in half and slides under itself for
storage of tall items on the shelf below.
This shelf can be removed and replaced or
relocated just like Slide-Out Spillproof Shelves.
On some models, this shelf can not be used
in the lowest position.
To remove,push the basket all the way to the
back of the freezer. Lift up until the back pins are
disengaged. Lift the entire basket up and pull out.
NOTE: Make sure you push the baskets all the way
back in before you close the door.
To remove, slide out to the stop position, lift the
front past the stop position, and slide out.
NOTE: Make sure you push the shelves all the way
back in before you close the door.
Fixed freezer
shelves
Door wine/
beverage
rack
14
To remove, lift the shelf up at the left side
and then bring the shelf out.
This rack holds up to 5 cans, one bottle of wine or
one 2-liter bottle of soda.
The rack hangs from the sides of the dairy bin.
To remove:
1 Empty the wine/beverage rack.
2 Holding the bottom of the dairy bin, lift the front
straight up, then lift up and out.
3 To detach the rack from the dairy bin,
pull the rack’s side wires out of the holes
on each side of the dairy bin.
To replace:
1 Reattach the rack to the sides of the bin.
2 Engage the back side of the bin in the molded
supports on the door. Then push down on the
front of the bin. The bin will lock into place.
Page 15
stop
Additional Features
Stainless Steel Refrigerator
Refrigerator
doors
Door
alignment
The refrigerator doors may feel different than the
ones you are used to. The special door
opening/closing feature makes sure the doors
close all the way and are securely sealed.
When opening and closing the door you will
notice a stop position. If the door is opened past
this stop point, the door will remain open to allow
you to load and unload food more easily. When
the door is only partially open,
it will automatically close.
The resistance you feel at the stop position will be
reduced as the door is loaded with food.
If doors are uneven, adjust the refrigerator door.
1 Using a 7/16” socket wrench, turn the door
adjusting screw to the right to raise the door,
to the left to lower it. (A nylon plug, imbedded in
the threads of the pin, prevents the pin from
turning unless a wrench is used.)
When the door is only partially open,
it will automatically close.
s
Beyond this
the door will stay open.
2 After one or two turns of the wrench, open and
close the refrigerator door and check the
alignment at the top of the doors.
To remove the base
grille, open the
doors, remove the
screw at each end
of the base grille
and then pull the
grille straight out.
7/16” Socket Wrench
Raise
15
Page 16
Crispers and Pans
Stainless Steel Refrigerator
Fruit and
vegetable
crispers
Adjustable
humidity
crispers
Excess water that may accumulate in the bottom
of the drawers should be wiped dry.
The bottom drawer has a cover that slides back
as the drawer is opened. This allows full access to
the drawer. As the drawer is closed, the cover will
slide forward into its original position.
Slide the control all the way to the HI setting
to provide high humidity recommended for most
vegetables.
Slide the control all the way to the LO setting
to provide lower humidity levels recommended
for most fruits.
HI
LO
Convertible
meat pan
Crisper
removal
The convertible meat pan has its own cold air
duct to allow a stream of cold air from the freezer
compartment to flow to the pan.
The variable temperature control regulates
the air flow from the Climate Keeper.
Set the control to the coldest setting to store
fresh meats.
Set the control to cold to convert the pan to
normal refrigerator temperature and provide
extra vegetable storage space. The cold air duct
is turned off. Variable settings between these
extremes can be selected.
Crispers can easily be removed by pulling the
drawer straight out and lifting the drawer up and
over the stop location.
If the door prevents you from taking out the
drawers, first try to remove the door bins.
If this does not offer enough clearance, the
refrigerator will need to be rolled forward
until the door opens enough to slide the drawers
out. In some cases, when you roll the refrigerator
out, you will need to move the refrigerator to the
left or right as you roll it out.
D
L
O
C
C
O
L
D
E
S
T
16
Page 17
Automatic Icemaker
OFF
ON
1
2
NOTE
To access ice or reach
the power switch:
Stainless Steel Refrigerator
Automatic
icemaker
NOTE: A newly installed refrigerator may take 12 to 24 hours to begin making ice.
The icemaker will produce seven cubes
per cycle—approximately 100–130 cubes
in a 24-hour period, depending on freezer
compartment temperature, room temperature,
number of door openings and other use
conditions.
If the refrigerator is operated before the water
connection is made to the icemaker, set the
power switch in the
position.
When the refrigerator has been connected to the
water supply, set the power switch to the
position.
The icemaker will fill with water when it cools to
15°F (–10°C). A newly installed refrigerator may
take 12 to 24 hours to begin making ice cubes.
You will hear a buzzing sound each time the
icemaker fills with water.
Throw away the first few batches of ice to allow
the water line to clear.
Be sure nothing interferes with the sweep of
the feeler arm.
Power Switch
Feeler Arm
Icemaker
When the bin fills to the level of the feeler arm,
the icemaker will stop producing ice. It is normal
for several cubes to be joined together.
If ice is not used frequently, old ice cubes will
become cloudy, taste stale and shrink.
Special notes:
• Dispenser models have a tilt-out ice bin.
The bin can be tilted out as shown in the
illustrations, and it will hold itself up while you
take ice out or turn the icemaker power switch
on and off. Be sure to put the bin
back in place before closing the door.
• To restore your ice level from an empty bucket
stage, the following steps are recommended:
1 12 hours after the first batch of ice has
fallen into the bin, dispense 3 to 4 cubes.
2 After an additional 6 hours, dispense
3 to 4 cubes again.
These steps will restore your ice level in the
shortest amount of time.
Lift the bin, then pull it forward
until the bin stops.
Lower the bin to access ice or
reach the power switch.
: In order to take full
advantage of the tilt-out ice bin,
only store items on the shelf below
the ice bin that are no taller than
the lowest point on the bin.
17
Page 18
Automatic Icemaker
OFF
1
2
Stainless Steel Refrigerator
Removing
ice bin
CAUTION: The ice bin is heavy
when full.
MISE EN GARDE : La glace
pèse lourd quand le tiroir est plein.
Set the power switch to the
removing the bin.
When replacing the bin, be sure to press it firmly
into place. If it does not go all the way back,
remove it and rotate the drive mechanism 1/4
turn. Then push the bin back again.
Lift the bin, then pull it forward
until the bin stops.
position before
Lift and pull forward again to
remove the bin.
Rotate
Drive
Mechanism
18
Page 19
Ice and Water Dispenser
Stainless Steel Refrigerator
Using the
dispenser
Other
dispenser
controls
Select CUBED ICE , CRUSHED ICE
or WATER .
Press the glass gently against the top of the
dispenser cradle.
The spill shelf is not self-draining. To reduce water
spotting, the shelf and its grille should
be cleaned regularly.
NOTE: If no water is dispensed when the
refrigerator is first installed, there may be air in the
water line system. Press the dispenser arm for at
least 2 minutes to remove trapped air from the
water line and to fill the water system. To flush out
impurities in the water line, throw away the first 6
glassfuls of water.
Locking the Dispenser
Press the CONTROL LOCK
pad for 3 seconds to lock the
dispenser and control panel.
To unlock, press and hold the
pad again for 3 seconds.
CAUTION: Never put fingers or any
other objects into the ice crusher discharge
opening.
ATTENTION : Ne mettez jamais
les doigts ou d’autres objets dans l’ouverture du
distributeur.
Spill Shelf
Quick Ice
When you need ice in a hurry,
press this pad to speed up ice
production. This will increase
ice production for the following 48
hours or until you press the pad
again.
Important
facts about
the dispenser
Dispenser Light
This pad turns the night light
in the dispenser on and off.
The light also comes on when
the dispenser cradle is pressed.
For models with a bulb, if the light
burns out, it should be replaced
with a 6 watt 12V maximum bulb.
For LED models, contactFactory
Service".
• Do not add ice from trays or bags to
the storage drawer. It may not crush or
dispense well.
• Avoid overfilling glass with ice and use of
narrow glasses. Backed-up ice can jam the
chute or cause the door in the chute to
freeze shut. If ice is blocking the chute,
poke it through with a wooden spoon.
• Beverages and foods should not be
quick-chilled in the ice storage drawer.
Cans, bottles or food packages in the
storage drawer may cause the icemaker
or auger to jam.
Door Alarm
To set the alarm, press this pad
until the indicator light comes on.
This alarm will sound if either door
is open for more than
3 minutes. The light goes out
and the beeping stops when you
close the door.
• To keep dispensed ice from missing the glass,
put the glass close to, but not touching, the
dispenser opening.
• Some crushed ice may be dispensed even
though you selected CUBED ICE. This happens
occasionally when a few cubes accidentally get
directed to the crusher.
• After crushed ice is dispensed, some water may
drip from the chute.
• Sometimes a small mound of snow will form on
the door in the ice chute. This condition
is normal and usually occurs when you have
dispensed crushed ice repeatedly. The snow
will eventually evaporate.
19
Page 20
Care and Cleaning
Stainless Steel Refrigerator
Cleaning
the outside
Cleaning
the inside
The dispenser drip
area, beneath the
grille, should be
wiped dry. Water
left in this area
may leave deposits. Remove the deposits by
adding undiluted vinegar to the well. Soak
until the deposits disappear or become loose
enough to rinse away.
The dispenser cradle. Before cleaning,
lock the dispenser by pressing and holding
the CONTROL LOCK pad for 3 seconds.
Clean with warm water and baking soda
solution—about a tablespoon (15 ml)
of baking soda to a quart (1 liter) of water. Rinse
thoroughly and wipe dry.
To help prevent odors, leave an open box
of baking soda in the fresh food and freezer
compartments.
Unplug the refrigerator before cleaning.
If this is not practical, wring excess moisture
out of sponge or cloth when cleaning around
switches, lights or controls.
Use warm water and baking soda solution—
about a tablespoon (15 ml) of baking soda to
a quart (1 liter) of water. This both cleans and
neutralizes odors. Rinse and wipe dry.
Dispenser drip area.
The stainless steel panels and handles can be
cleaned with a commercially available stainless
steel cleaner such as Stainless Steel Magic™.
Stainless Steel Magic is available at Ace, True
Value, Servistar, HWI and other leading stores. It is
also available through GE Parts and Accessories,
800.626.2002. Order part number WX10X15.
Do not use appliance wax or polish on the
stainless steel.
Use of any cleaning solution other than that
which is recommended, especially those that
contain petroleum distillates, can crack or
damage the interior of the refrigerator.
Avoid cleaning cold glass shelves with hot
water because the extreme temperature
difference
may cause them to break. Handle glass shelves
carefully. Bumping tempered glass can cause
it to shatter.
Do not wash any plastic refrigerator parts in
the dishwasher.
20
The Chill/Thaw tray is dishwasher safe.
Page 21
Care and Cleaning
OFF
Stainless Steel Refrigerator
Behind the
refrigerator
Preparing
for vacation
Preparing
to move
Be careful when moving the refrigerator away
from the wall. All types of floor coverings can be
damaged, particularly cushioned coverings and
those with embossed surfaces.
Pull the refrigerator straight out and return it
to position by pushing it straight in. Moving the
refrigerator in a side direction may result in
damage to the floor covering or refrigerator.
For long vacations or absences, remove food and
unplug the refrigerator. Clean the interior with a
baking soda solution of one tablespoon (15 ml) of
baking soda to one quart (1 liter)
of water. Leave the doors open.
Set the icemaker power switch to the
and shut off the water supply to
the refrigerator.
Secure all loose items such as shelves and
drawers by taping them securely in place
to prevent damage.
position
When pushing the refrigerator back, make sure
you don’t roll over the power cord or icemaker
supply line.
If the temperature can drop below freezing, have
a qualified servicer drain the water supply system
to prevent serious property damage due to
flooding.
Be sure the refrigerator stays in an upright
position during moving.
When using a hand truck to move the
refrigerator, do not rest the front or back
of the refrigerator against the hand truck.
This could damage the refrigerator. Handle only
from the sides of the refrigerator.
21
Page 22
Replacing the Light Bulbs
Stainless Steel Refrigerator
Fresh food
compartment—
upper light
Fresh food
compartment—
lower light
Setting the controls to OFF does not remove
power to the light circuit.
1 Unplug the refrigerator.
2 The bulbs are located at the top of the
compartment, inside the light shield.
On some models, a screw at the front
of the light shield will have to be removed.
3 To remove the light shield, press in on the tabs
on the sides of the shield and slide forward and
out.
Setting the controls to OFF does not remove
power to the light circuit.
This light is located above the top pan.
1 Unplug the refrigerator.
2 Remove the convertible meat drawer control
knob by pulling straight out.
4 After replacing the bulb with an appliance bulb
of the same or lower wattage, replace
the light shield and screws (on some models).
When replacing the light shield, make sure that
the tabs at the back of the shield fit into the slots
at the back of the light shield housing.
5 Plug the refrigerator back in.
Tab s
C
O
L
D
D
L
E
O
S
C
T
Freezer
compartment
Dispenser
3 Lift the light shield up and pull it out.
4 After replacing the bulb with an appliance bulb
of the same or lower wattage, replace the
shield and the knob.
5 Plug the refrigerator back in.
Setting the controls to OFF does not remove
power to the light circuit.
1 Unplug the refrigerator.
2 Remove the shelf just above the light shield.
(The shelf will be easier to remove if it is
emptied first.) On some models, a screw at the
top of the light shield will need to be removed.
3 To remove the light shield, press in on the sides,
and lift up and out.
Setting the controls to OFF does not remove
power to the light circuit.
4 Replace the bulb with an appliance bulb of the
same or lower wattage, and reinstall the light
shield. When reinstalling the light shield, make
sure the top tabs snap securely into place.
Replace the screw (on some models).
5 Reinstall the shelf and plug the refrigerator
back in.
3 Replace the bulb with a bulb of the same size
and wattage.
22
1 Unplug the refrigerator.
2 The bulb is located on the dispenser under
the control panel. Remove the light bulb by
turning it counterclockwise.
4 Plug the refrigerator back in.
Page 23
The Problem Solver
Stainless Steel Refrigerator
Normal
operating
sounds
Newer refrigerators sound different from older refrigerators. Modern refrigerators have more
features and use newer technology.
Do you hear what I hear? These sounds are normal.
HUMMM...
WHOOSH...
• The new high efficiency compressor may run
er and longer than your old refrigerator
fast
and you may hear a high-pitched hum or
pulsating sound while it is operating.
• Sometimes the refrigerator runs for an
extended period, especially when the doors
are opened frequently. This means that the
Frost Guard™feature is working to prevent
freezer burn and improve food preservation.
• You may hear a whooshing sound when the
doors close. This is due to pressure equalizing
within the refrigerator.
• You may hear the fans spinning at high
speeds. This happens when the refrigerator
is first plugged in, when the doors are opened
frequently or when a large amount of food is
added to the refrigerator or
freezer compartments. The fans are helping to
maintain the correct temperatures.
• If either door is open for over 3 minutes, you
may hear the fans come on in order to cool the
light bulbs.
• The fans change speeds in order to provide
optimal cooling and energy savings.
• You may hear the fans running after selecting
one of the CustomCool™settings.
CLICKS, POPS,
CRACKS and CHIRPS
• You may hear cracking or popping sounds
when the refrigerator is first plugged in.
This happens as the refrigerator cools to
the correct temperature.
• Electronic dampers click open and closed to
provide optimal cooling and energy savings.
• The compressor may cause a clicking or
chirping sound when attempting to restart
(this could take up to 5 minutes).
• The electronic control board may cause
a clicking sound when relays activate to
control refrigerator components.
• Expansion and contraction of cooling coils
during and after defrost can cause a cracking
or popping sound.
• After an icemaking cycle, you may hear the ice
cubes dropping into the ice bucket.
WATER SOUNDS
• The flow of refrigerant through the freezer
cooling coils may make a gurgling noise like
boiling water.
• Water dropping on the defrost heater can
cause a sizzling, popping or buzzing sound
during the defrost cycle.
• A water dripping noise may occur during the
defrost cycle as ice melts from the evaporator
and flows into the drain pan.
• Closing the door may cause a gurgling sound
due to pressure equalization.
For additional information on normal
icemaker and dispenser operating
sounds, see the Automatic Icemaker
and Ice and Water Dispenser
sections.
23
Page 24
OFF
The Problem Solver
Stainless Steel Refrigerator
Questions?
Use this
problem
solver!
PROBLEM POSSIBLE CAUSE
REFRIGERATOR • Refrigerator may be in defrost cycle when motor does not operate
DOES NOT OPERATE for about 30 minutes.
• Either or both controls set to OFF. Set to a temperature setting.
• If interior light is not on, refrigerator may not be plugged in at
wall outlet. Push the plug completely into the wall outlet.
• The fuse is blown/circuit breaker is tripped. Replace fuse or reset
the breaker.
• The refrigerator is in showroom mode. Unplug it and plug it back in.
VIBRATION OR • Adjust the rollers as shown in the Installation Instructions.
RATTLING (Slight
vibration is normal.)
MOTOR OPERATES • Normal when refrigerator is first plugged in. Wait 24 hours for the
FOR LONG PERIODS refrigerator to completely cool down.
OR CYCLES ON AND
OFF FREQUENTLY
(Modern refrigerators
with more storage
space and a larger
freezer require more
operating time. They
start and stop often to
maintain even
temperatures.)
• Often occurs when large amounts of food are placed in refrigerator.
This is normal.
• Door left open or package holding door open.
• Hot weather or frequent door openings. This is normal.
• Temperature controls set at the coldest setting.
See Temperature Controls.
FRESH FOOD • Temperature controls not set cold enough.
OR FREEZER See Temperature Controls.
COMPARTMENT
TOO WARM
FROST OR ICE • Door left open or package holding door open.
CRYSTALS ON
FROZEN FOOD
(Frost within package
is normal.)
DIVIDER BETWEEN • Automatic energy saver system circulates warm liquid around the
FRESH FOOD front edge of the freezer compartment to help prevent condensation
AND FREEZER from forming on the outside.
COMPARTMENTS
FEELS WARM
AUTOMATIC • Icemaker power switch is in the
ICEMAKER
DOES NOT WORK
• Warm weather or frequent door openings.
• Door left open for long time.
• Package may be holding door open.
• Too frequent or too long door openings.
position.
• Water supply turned off or not connected. See Installation Instructions.
• Freezer compartment too warm. Allow 24 hours for the refrigerator
to completely cool down.
• Piled up cubes in storage bin cause icemaker to shut off.
Level cubes in bin.
• Ice cubes stuck in icemaker. Turn off the icemaker, remove cubes
and turn the icemaker back on.
24
Page 25
OFF
The Problem Solver
Stainless Steel Refrigerator
Questions?
Use this
problem
solver!
PROBLEM POSSIBLE CAUSE
FREQUENT • Icemaker power switch is in the ONposition, but the water supply
“BUZZING” SOUND to the refrigerator has not been connected. Set the power switch
to the
the water valve.
ICE CUBES HAVE • Old cubes need to be discarded.
ODOR/TASTE
SMALL OR • Water filter clogged. Replace the filter or use the filter bypass plug.
HOLLOW CUBES
SLOW ICE CUBE • Door may have been left open.
FREEZING
CUBE DISPENSER • Icemaker or water supply turned off. Turn on icemaker or water supply.
DOES NOT WORK
• Ice storage bin needs to be emptied and washed.
• Unsealed packages in fresh food and/or freezer compartments may
be transmitting odor/taste to ice cubes.
• Interior of refrigerator needs cleaning. See Care and Cleaning.
• Turn temperature of freezer compartment colder.
See Temperature Controls.
• Ice cubes are frozen to the icemaker feeler arm. Remove the cubes.
• Irregular clumps in the storage bin. Break up with fingertip pressure
and discard remaining clumps. The freezer may be too warm. Adjust
the freezer temperature control colder one step at a time until clumps
do not form.
• The dispenser is LOCKED. Press and hold the CONTROL LOCK pad
for 3 seconds.
• An item is blocking or has fallen into the ice chute inside the top
door bin of the freezer. Remove any item that might be blocking
or has fallen into the chute.
position. Keeping it in the ONposition will damage
WATER HAS POOR • Water dispenser has not been used for a long time. Dispense water
TASTE/ODOR until all water in the system has been replenished.
WATER IN FIRST • Normal when refrigerator is first installed. Allow 24 hours for the
GLASS IS WARM refrigerator to completely cool down.
• Water dispenser has not been used for a long time. Dispense water
until all water in the system has been replenished.
• Water system has been drained. Allow several hours for the
replenished water supply to chill.
WATER DISPENSER • Water supply line turned off or not connected. See the
DOES NOT WORK Installation Instructions.
• Water filter clogged. Replace the filter or use the filter bypass plug.
• Air may be trapped in the system. Press the dispenser arm for
at least 2 minutes.
• The dispenser is LOCKED. Press and hold the CONTROL LOCK pad
for 3 seconds.
WATER SPURTING • Newly installed filter cartridge. Run water from the dispenser for
FROM DISPENSER about 3 minutes (about 11⁄2 gallons).
25
Page 26
The Problem Solver
Stainless Steel Refrigerator
Questions?
Use this
problem
solver!
PROBLEM POSSIBLE CAUSE
WATER IS NOT • Water in reservoir is frozen. Call for service.
DISPENSED BUT
ICEMAKER
IS WORKING
NO WATER OR • Water supply line or shutoff valve is clogged. Call a plumber.
ICE CUBE
PRODUCTION
CUBED ICE WAS • The last setting was CRUSHED ICE and a few cubes were left in the
SELECTED BUT crusher from the previous setting. This is normal.
CRUSHED ICE
WAS DISPENSED
ORANGE GLOW • Defrost heater is on. This is normal.
IN FREEZER
REFRIGERATOR • Foods with strong odors should be tightly wrapped.
HAS ODOR
DOOR NOT • Door gasket on hinge side is sticking or folding over. Apply paraffin
CLOSING wax to the face of the gasket.
PROPERLY
• Fresh food control setting is too cold. Set to a warmer setting.
• Replace the filter or use the filter bypass plug.
• The dispenser is LOCKED. Press and hold the CONTROL LOCK pad
for 3 seconds.
• Interior needs cleaning. See Care and Cleaning.
• Keep open box of baking soda in refrigerator; replace every 3 months.
• A door bin is hitting a shelf inside the refrigerator. Move the door
bin up one position.
MOISTURE FORMS • Not unusual during periods of high humidity. Wipe surface dry.
ON OUTSIDE OF
REFRIGERATOR
MOISTURE • Too frequent or too long door openings.
COLLECTS INSIDE
INTERIOR LIGHT • No power at outlet.
DOES NOT WORK
WATER ON KITCHEN • Ice cubes jammed in chute. Poke ice through with a wooden spoon.
FLOOR OR BOTTOM
OF FREEZER
HOT AIR FROM • Normal air flow cooling motor. In the refrigeration process, it is
BOTTOM OF normal that heat be expelled in the area under the refrigerator.
REFRIGERATOR Some floor coverings are sensitive and will discolor at these safe
REFRIGERATOR • Adaptive defrost keeps compressor running during door openings.
NEVER SHUTS OFF This is normal. The refrigerator will cycle off after the door remains
BUT TEMPERATURES closed for two hours.
ARE OK
REFRIGERATOR • Door is open and DOOR ALARM is on.
BEEPING
• Door left open or package holding door open.
• In humid weather, air carries moisture into refrigerator when doors
are opened.
• Light bulb needs replacing. See Care and Cleaning.
and normal temperatures.
26
Page 27
The Problem Solver
Stainless Steel Refrigerator
Questions?
Use this
problem
solver!
PROBLEM POSSIBLE CAUSE
FOOD ISN’T • Packaging insulating food. Increase time or re-package in plastic.
THAWING/CHILLING
ACTUAL • Unit just plugged in. Allow 24 hours for the system to stabilize.
TEMPERATURE
NOT EQUAL TO
SET TEMPERATURE
SELECTTEMP • Fresh food compartment temperature control is set at the warmest
FEATURE IS setting. This is normal. In order to minimize energy usage, the
NOT WORKING SELECTTEMP feature is disabled when the fresh food compartment
DOORS ARE • Unlevel floor. Adjust rollers then align doors by adjusting the fresh
NOT ALIGNED food compartment hinge. See Installation Instructions.
• The wrong weight is selected. Select a larger weight.
• Item with high fat content. Select a larger weight.
• Not using Chill/Thaw tray. Place items on tray and allow space in
between items for better air flow.
• Door open for too long. Allow 24 hours for the system to stabilize.
• Warm food added to refrigerator. Allow 24 hours for the system
to stabilize.
• Defrost cycle is in process. Allow 24 hours for the system to stabilize.
temperature control is set at the warmest setting.
27
Page 28
Performance Data Sheet
SmartWater Filtration System-GE
This system has been tested and certified in filter model GE MWF according to NSF/ANSI Standards 42 and 53 for reduction of the substances listed below. The
concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water
leaving the system, as specified in NSF/ANSI Standards 42 and 53.* (Safety factors built in for unmetered usage)
Standard No. 42: Aesthetic effects
Substance
Reduction Average Influent
Chlorine Taste
& Odor
Nominal Particulate
Class I, ≥0.5 to <1.0 μm
2.0 mg/L 2.0mg/L ± 10% 97.5% 0.05 mg/L N/A ≥50% J-00077703
7,833,333 pts/mL At least 10,000 particles/mL 99.7% 18,617 pts/mL N/A ≥85% J-00077704
Standard No. 53: Health effects
Substance
Reduction Average Influent
Cyst* 147,5000 cysts/L Minimum 50,000 cysts/L 99.99% 1 cyst/L N/A ≥99.95% J-00077721
Asbestos 47 MF/L 10
Atrazine 0.009 mg/L 0.009 mg/L ± 10% 94.5% 0.0005 mg/L 0.003 mg/L N/A J- 00077708
Benzene 0.016 mg/L 0.015 mg/L ± 10% 96.7% 0.0005 mg/L 0.005 mg/L N/A J-00077717
Carbofuran 0.08 mg/L 0.08 mg/L ± 10% 98.7% 0.001 mg/L 0.04 mg/L N/A J-00077718
Endrin 0.006 mg/L 0.006 mg/L ± 10% 95.6% 0.0003 mg/L 0.002 mg/L N/A J-00082185
Lead @ pH 6.5 0.152 mg/L 0.15 mg/L ± 10% 99.3% 0.001 mg/L 0.010 mg/L N/A J-00077722
Lead @ pH 8.5 0.148 mg/L 0.15 mg/L ± 10% 99.3% 0.001 mg/L 0.010 mg/L N/A J-00077723
Lindane 0.002 mg/L 0.002 mg/L ± 10% 99% 0.00002 mg/L 0.0002 mg/L N/A J-00077726
Mercury @ pH 6.5 0.0058 mg/L 0.006 mg/L ± 10% 93.2% 0.0004 mg/L 0.002 mg/L N/A J-00077727
Mercury @ pH 8.5 0.0061 mg/L 0.006 mg/L ± 10% 93.2% 0.0004 mg/L 0.002 mg/L N/A J-00077728
P-Dichlorobenzene 0.222 mg/L 0.225 mg/L ± 10% 99.7% 0.005 mg/L 0.075 mg/L N/A J-00077729
Tetrachloroethylene 0.015 mg/L 0.015 mg/L ± 10% 96.6% 0.0005 mg/L 0.005 mg/L N/A J-00082184
Toxaphene 0.015 mg/L 0.015 mg/L ± 10% 93.2% 0.001 mg/L 0.003 mg/L N/A J-00077730
2, 4-D 0.218 mg/L 0.210 mg/L ± 10% 99.5% 0.0009 mg/L 0.07 mg/L N/A J-00077705
*Based on t he use of Crypto sporidium par vum oocyst s
Capaci ty 300 gallons (1,1 35 l iters). Contamin ant reductio n determined by NSF te sting.
Application Guidelines/Water Supply Parameters
Service Flow 0.5 gpm (1.9 lpm)
Water Supply Potable Water
It is essential that the manufacturer's recommended installation, maintenance and filter replacement requirements be carried out for the product to perform as advertised.
See Installation Manual for Warranty information.
Operating Specifications
• Pressure requirement: 40–120 psi (2.8–8.2 bar), non-shock
• Temperature: 33–100°F (0.6–38°C)
• Flow rate: 0.5 gpm (1.9 lpm)
General Installation/Operation/Maintenance Requirements
•
trapped air.
•
•
expected to drop below 33°F (1°C). Do not install systems in areas where
ambient temperatures may go above 100ºF or below 40°F. Do not install
on a hot water supply.
Special Notices
• Installation instructions are included with the product when shipped.
• This drinking water system must be maintained according to manufacturer’s
instructions, including replacement of filter cartridges.
• Do not use with water that is microbiologically unsafe or of unknown quality
without adequate disinfection before or after the system. Systems certified for
cyst reduction may be used on disinfected water that may contain filterable cysts.
Tested and Certified by NSF International against ANSI/NSF Standards 42 and 53 in model GE MWF for the reduction of:
Standard No. 42: Aesthetic Effects
• Chemical
– Chlorine Taste and Odor
GE
Appliances
Appliance Park
Louisville, KY 40225
geapplianceparts.com
NSF Specified Challenge
Concentration
NSF Specified Challenge
Concentration
7
to 108 fibers/L; fibers
greater than 10 μm in length
• Mechanical Filtration
– Particulate Reduction, Class I
Average %
Reduction
Average %
Reduction
>99% <1 MF/L N/A ≥99% J-00077707
Average Product
Water Concentration
Average Product
Water Concentration
Water Pressure 40–120 psi (2.8–8.2 bar)
Water Temperature 33ºF–100ºF (0.6ºC–38ºC)
• The contaminants or other substances removed or reduced by this water
treatment system are not necessarily in your water.
• Check for compliance with the applicable state and local laws and regulations.
• Note that while the testing was performed under standard laborator y conditions,
actual performance may vary. Systems must be installed and operated in
accordance with manufacturer’s recommended procedures and guidelines.
• Installation and use MUST comply with all state and local plumbing codes. Do not
install if water pressure exceeds 120 psi. If your water pressure exceeds 80 psi
(552 kPa), you should install a pressure-limiting valve. Contact a plumbing
professional if you are uncertain how to check your water pressure.
• Do not install where water hammer conditions may occur. If water hammer
conditions exist you must install a water hammer arrester. Contact a plumbing
professional if you are uncertain how to check for this condition.
•
controlling pressure due to thermal expansion must be installed.
Standard No. 53: Health Effects
• Chemical Reduction
– Atrazine Reduction
– Endrin Reduction
– Benzene and Carbofuran Reduction
– 1,4 Dichlorobenzene and
®
MWF Cartridge
2,4-D Reduction
Max Permissible Product
Water Concentration
Max Permissible Product
Water Concentration
– Lead and Lindane Reduction
– Mercury and Toxaphene Reduction
• Mechanical Filtration
– Cyst and Asbestos Reduction
NSF Reduction
Requirements
NSF Reduction
Requirements
© 2010 GE Company PC61278B
NSF Test
Report
NSF Test
Report
REPLACEMENT
ELEMENT
Page 29
State of California
Department of Public Health
Water Treatment Device
Certificate Number
-
169805
Date Issued: February 2, 2010
Trademark/Model Designation
GE MWF
Manufacturer:
The water treatment device(s) listed on this certificate have met the testing requirements pursuant to Section
116830 of the Health and Safety Code for the following health related contaminants:
Microbiological Contaminants and Turbidity
Organic Contaminants
Atrazine
Benzene
Carbofuran
Endrin
Lindane
Tetrachloroethylene
Toxaphene
1,4-dichlorobenzene
2, 4-D
General Electric Company
Replacement Elements
MWF
Inorganic/Radiological Contaminants
sotsebsAstsyC
Lead
Mercury
Rated Service Capacity:
Do not use where water is microbiologically unsafe or with water of unknown quality, except that systems certified
for cyst reduction may be used on disinfected waters that may contain filterable cysts.
For Purchases Made In Iowa: This form must be signed and dated by the buyer and seller prior to the consummation of this
sale. This form should be retained on file by the seller for a minimum of two years.
BUYER: SELLER:
Name Name
Address Address
City State Zip City State Zip
Signature Date Signature Date
300 gal
Rated Service Flow:
Conditions of Certification:
0.5 gpm
29
Page 30
Notes
Stainless Steel Refrigerator
30
Page 31
Consumer Services
Stainless Steel Refrigerator
With the purchase of your new Monogram appliance, receive
the assurance that if you ever need information or assistance
from GE, we will be there. All you have to do is call—toll-free!
GE Answer
Center
In the USA:
800.626.2000
®
In-Home Repair
Service
In the USA:
800.444.1845
In Canada:
1.800.561.3344
For Customers
With Special
Needs…
In the USA:
800.626.2000
Whatever your question about any Monogram major appliance, GE Answer Center®information
service is available to help. Your call—and your question—will be answered promptly and
courteously. And you can call any time. GE Answer Center®service is open
24 hours a day, Monday through Saturday.
OR
Visit our Website at: monogram.com
In Canada, call 1.800.561.3344.
A GE consumer service professional will provide expert repair service, scheduled at a time that’s
convenient for you. Many GE Consumer Service company- operated locations offer
you service today or tomorrow, or at your con venience (7:00 a.m. to 10:00 p.m. week days,
8:00 a.m. to 6:00 p.m. Satur day and Sunday). Our factory-trained technicians know your
appliance inside and out—so most repairs can be handled in just one visit.
In Canada: Monday to Friday, 7:00 a.m. to 8:00 p.m. and Saturday, 8:00 a.m. to 5:00 p.m. EDST.
GE offers Braille controls for a variety of GE appliances, and a brochure to
assist in planning a barrier-free kitchen for persons with limited mobility.
Consumers with impaired hearing or speech who have access to a
conventional teletypewriter may call 800.TDD.GEAC (800.833.4322) to
request information or service.
TDD or a
Service Contracts
In the USA:
800.626.2224
In Canada:
1.800.561.3344
Parts and
Accessories
In the USA:
800.626.2002
In Canada:
1.800.561.3344
You can have the secure feeling that GE Consumer Service will still be there after your warranty
expires. Purchase a GE contract while your warranty is still in effect and you’ll
receive a substantial discount. With a multiple -year contract, you’re assured of future service at
today’s prices.
Individuals qualified to service their own appliancescan have parts or accessories sent
directly to their home. The GE parts system provides access to over 47,000 parts…and all
GE Genuine Renewal Parts are fully warranted. VISA, MasterCard and Discover cards
are accepted.
User maintenance instructions contained in this manual cover procedures intended
to be performed by any user. Other servicing generally should be referred to qualified service
personnel. Caution must be exercised, since improper servicing may cause unsafe operation.
31
Page 32
WHAT IS
COVERED
Warranty
Stainless Steel Refrigerator
YOUR MONOGRAM REFRIGERATOR WARRANTY
Staple sales slip or cancelled check here. Proof of original
purchase date is needed to obtain service under warranty.
From the
Date of the
Original
Purchase
WHAT
IS NOT
COVERED
FULL ONE-YEAR WARRANTY
For one year from date of original purchase, we will provide, free of charge, parts and service labor in your home to repair or replace
any part of the refrigerator that fails because of a manufacturing defect.
FULL FIVE-YEAR WARRANTY
For five years from date of original purchase, we will provide, free of charge, parts and service labor in your home to repair or replace
any part of the sealed refrigerating system (the compressor, condenser, evaporator and all connecting tubing) that fails because of a
manufacturing defect.
LIMITED LIFETIME WARRANTY ON FULL EXTENSION SLIDES
From the date of the original purchase we will provide, free of charge, replacement parts for any part of the full extension slides that
fails because of a manufacturing defect. You pay for the service trip to your home and for service labor charges.
LIMITED THIRTY-DAY W ARRANTY ON W ATER FILTER CARTRIDGE
From the date of the original purchase we will provide, free of charge, replacement parts for any part of the water filter
cartridge that fails because of a manufacturing defect. You pay for the service trip to your home and for service labor charges. During
this limited thirty-day warranty, we will also provide, free of charge, a replacement water filter cartridge.
This warranty is extended to the original purchaser and any succeeding owner for products purchased for ordinary home use in the 48
mainland states, Hawaii, Washington, D.C. or Canada. If the product is located in an area where service by a GE Authorized Servicer is
not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Service
location for service. In Alaska the warranty is the same except that it is LIMITED because you must pay to ship the product to the
service shop or for the service technician’s travel costs to your home.
®
All warranty service will be provided by our Factory Service Centers or by our authorized Customer Care
working hours.
Should your appliance need service, during warranty period or beyond, in the USA call 800.444.1845. In Canada: 800.561.3344. Please
have your serial number and model number available when calling for service.
• Service trips to your home to teach you how to use
the product.
• Improper installation, delivery or maintenance.
If you have an installation problem, contact your dealer or
installer. You ar e responsible for pr oviding adequate
electrical, plumbing and other connecting facilities.
• Failure of the product if it is used for other than its intended
purpose or used commercially.
• Damage caused after delivery.
• Loss of food due to spoilage (in the USA only).
• Damage caused by a non-GE brand water filter.”
• Replacement of the water filter cartridge due to water
pressure that is outside the specified operating range or due
to excessive sediment in the water supply.
• Replacement of the light bulbs or water filter cartridge other
than as noted above.
• Replacement of house fuses or resetting of circuit breakers.
• Incidental or consequential damage caused by possible
defects with this appliance.
• Damage to the product caused by accident, fire, floods or
acts of God.
• Product not accessible to provide required service.
servicers during normal
197D3359P008
49-60649
03-11 GE
Printed in the United States
EXCLUSION OF IMPLIED WARRANTIES—Your sole and exclusive remedy is product repair as provided
in this Limited Warranty. Any implied warranties, including the implied warranties of merchantability
or fitness for a particular purpose, are limited to one year or the shortest period allowed by law.
Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation
or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary
from state to state/province to province. To know what your legal rights are in your state/province, consult your local or state/
provincial consumer affairs office or your state’s Attorney General.
Warrantor in USA: General Electric Company,
Warrantor in Canada: Mabe Canada Inc.
Louisville, KY 40225
GE Consumer & Industrial
Appliances
General Electric Company
Louisville, KY 40225
ge.com
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