Gemini GEM-RP1CAe2 Operating Manual

1

OPERATING GUIDE for your

GEM-RP1CAe2 KEYPAD

© NAPCO 2000 DESIGN PATS. PENDING

ARMED

COMPUTERIZED SECURITY SYSTEM

STATUS

GEMINI

A 1 2 3

B 4 5 6

C 7 8 9 0

J

SYSTEM ARMEDSYSTEM ARMED
1122/01//01/0000 12:00 AM 12:00 AM

NEXT/YES

E

PRIOR/NO

F

AREA

G

2

The GEM-RP1CAe2 is a “smart” user­friendly, menu-driven keypad designed for
your Napco control panel. The keypad is
interactive. Its alphanumeric screen will not
only display the status of your system, but
will also give you step-by-step instructions to
guide you through all operations.

This booklet contains important
information about the operation of your
system with this GEM-RP1CAe2 Keypad.
Read it carefully and keep it handy for future

reference. Check the Glossary for an
explanation of terms that may be unfamiliar
to you.

You'll probably find subjects mentioned
in this booklet that do not apply to your
system. Napco control panels have such a
wide variety of features that few security
systems, if any, will ever need them all. Your
alarm professional has chosen appropriate
features for your particular needs.

Regardless of how your system has
been configured, rest assured that it has
been carefully designed and engineered to
the highest industry standards. To assure
optimum safety and security, familiarize
yourself with this equipment. Periodically
check its condition and state of readiness by
testing it at least once a week in both the ac/
battery and battery-only modes (ask your
alarm professional how to make these tests).

INTRODUCTION

Test your sounding device and backup battery

(This test should only be performed on weekends or at a time designated
by your alarm company.)

1. While disarmed, press A.

2. Answer NO (press F) until “ACTIVATE BELL TEST” appears in the

window.
Press YES (E) to execute the test. The alarm will sound for about two

seconds.

• If the alarm does not sound, call for service.

• If the battery is low, “LOW BATTERY E02-00 SERVICE” will appear

in the display indicating a low battery condition. Allow 24 hours for
the battery to recharge. If the trouble continues, call for service.

Test your central station communicator

1. Notify your Central Station of the impending test. While disarmed, enter

your User Code and press A.

2. Answer NO (press F) until “ACTIVATE DIALER TEST” appears in
the window.

3. Press YES (E) to send a test code to the central station.

• If the test is not successful, “COMM FAIL E03-00 SERVICE” will

display, indicating a communication failure. Call for service.

Note: Any subsequent successful transmission will clear a “Failure to
Communicate” system trouble.

IMPORTANT - TEST YOUR SYSTEM WEEKLY

3

TABLE OF CONTENTS

TABLE OF CONTENTS

Section Page

KEYPAD CONTROLS & INDICATORS ...........................................4

SETTING THE ALARM (ARMING) WHEN LEAVING ......................6

PROTECTING YOURSELF WHILE ON THE PREMISES ................8

TURNING OFF THE ALARM (DISARMING) WHEN RETURNING ...10

FIRE PROTECTION ......................................................................11

KEYPAD FUNCTIONS ...................................................................15

CENTRAL-STATION MONITORING ...............................................20

ADVANCED FEATURES ...............................................................21

PROGRAMMING USER CODES ....................................................22

SETTING THE DATE AND TIME ....................................................22

KEYPAD MESSAGES ....................................................................26

GLOSSARY ...................................................................................29

SYSTEM TROUBLE ERROR CODES ............................................32

TROUBLESHOOTING ...................................................................37

TO SILENCE AN ALARM, ENTER YOUR

CODE, AND PRESS J.

FOR SERVICE, CALL: _____________________
CENTRAL STATION: ______________________
EXIT DELAY:_____________________________
ENTRY DELAY:___________________________
FIRE ALARM SOUND*:_____________________
BURGLAR ALARM SOUND*:_________________

KEYPAD FIRE ENABLED? qYES qNO
KEYPAD PANIC ENABLED? qYES qNO
KEYPAD AUX. ENABLED? qYES qNO

*FIRE HAS PRIORITY OVER BURGLARY.

4

KEYPAD CONTROLS & INDICATORS

1

2

3

4
5
6

7

12

8

9

10
11

ARMED

COMPUTERIZED SECURITY SYSTEM

STATUS

GEMINI

A 1 2 3

B 4 5 6

C 7 8 9 0

J

SYSTEM ARMEDSYSTEM ARMED
01/01/00 12:00 AM01/01/00 12:00 AM

NEXT/YES

E

PRIOR/NO

F

AREA

G

5

KEYPAD CONTROLS & INDICATORS

Window. Displays system status

messages, zone descriptions,
etc

STATUS Light. Lights (green) to
indicate that the system is ready
for arming. If a zone is not
secured the light will be off and
the zone will display in the
window. If a zone has been
bypassed, the STATUS light will
blink while armed.

ARMED Light. Lights (red) to
indicate that the system is
armed. If an alarm has occurred,
the ARMED LED will be flashing.

FUNCTION Button. Selects
available system functions as
displayed in the window. The
selected function is executed by
pressing the Jto button.

BYPASS Button. (1)Deactivates
selected zones from the system.

(2)Unbypasses a bypassed
zone.

RESET Button. (1) Resets
various system troubles,
displays, etc. (See text.) (2)
Resets residential smoke
detectors.

Numerical Keys (1-9, 0). Used
to enter codes, zone numbers,
etc.

ON/OFF Button. Entry key.
Causes the entered code or
selected function to be executed

INTERIOR Button. (1) Bypasses
all Interior Zones simultaneously
to allow free movement within
the premises. (2) Scrolls the
window display forward (NEXT).
(3) Answers “YES” to questions
in the window display.

INSTANT Button. (1) Cancels
entry delay on Exit/Entry Zones,
causing an instant alarm upon

violation. (2) Scrolls window
display backward (PRIOR). (3)
Answers “NO” to questions in the
window display.

AREA Button (G). Selects
other areas and is used with

emergency buttons.
Emergency Buttons. Used with

the G button to signal an
emergency, as follows:

Fire Emergency

Press the 7 and G buttons.
Auxiliary Emergency

Press the 8 and G buttons
Police Emergency

Press the 9 and G buttons.

1

2

3

4

5

6

7

8

9

10

11

12

6

ZONES FAULTED

02 BACK DOOR

BYPASSED

BYPASSED

BYPASSED

02 BACK DOOR

Arming the System

1. Check the keypad. The green STATUS light must be on in order to arm. If the green
light is off, “ZONES FAULTED” will display in the window followed by the number and
description of each faulted zone. Note each problem zone and secure it by closing a
window, door, etc. When all zones are secure, the green STATUS light will come on
and the window will display “SYSTEM READY”.

2. Arm the system. Enter your code and press J. The green STATUS light will go off, the
red ARMED light will come on and the window will display “EXIT TIME XXX”, “PLEASE

LEAVE NOW” (where “XXX” represents the exit time remaining, in 10-second steps).
Note: If you enter a wrong code, the keypad will display “INVALID ENTRY, TRY
AGAIN”. Re-enter your code immediately.

Leave the premises. Leave through the exit door before exit time expires.

Priority Arming

If you attempt to arm with a faulted Zone, a 3-second tone will sound at the keypad.
“ZONES NOT NORMAL” and “CAN'T ARM SYSTEM”, will display in the window,
indicating that the faulted zone(s) must be secured before the panel can be armed.

Selectively Bypassing Zones

If you cannot locate or repair the problem yourself, call for assistance. If you cannot get
immediate help, bypass the problem zone(s) from the system by pressing B, then the

zone number (or vice versa).
Note: Bypassed zones are unprotected. If armed with zones bypassed, be sure to have
the system checked as soon as possible.

EXIT TIME 060
PLEASE LEAVE

ZONES NOT
NORMAL
CAN’T ARM SYSTEM

ZONES FAULTED

SYSTEM READY

02 BACK DOOR

BYPASSED

BYPASSED

BYPASSED

02 BACK DOOR

SETTING THE ALARM (ARMING) WHEN LEAVING

7

SETTING THE ALARM (ARMING) WHEN LEAVING

System Trouble

If you attempt to arm with a “SYSTEM TROUBLE” display alternating with an indicated trouble code (e.g.
“E02-00” (low battery); see SYSTEM TROUBLE ERROR CODES), a 3-second tone will sound at the
keypad. The window will display “PRESS RESET KEY, CAN'T ARM SYSTEM”. If you cannot correct the
problem immediately, pressing C will enable you to arm in this condition. Be sure to call for service as

soon as possible.

Area Arming (Optional)

Some systems may be divided, or partitioned, into smaller independent subsystems, which are referred to
as Areas. In a system that has been partitioned into multiple areas, one or more area may be armed while
others remain disarmed.

Manager's Mode (Optional)

The Manager's Mode allows the user to arm/disarm other areas in a partitioned system. To arm/disarm a

different area:

1 Press the numerical key representing the other area number.
2 Press G followed byJ. The keypad will now provide status and control of that area.
3 Enter your User Code followed by J to arm or disarm the area.
4 Press G followed byJ to return to the home area.

Global Arming (Optional)

To arm all areas simultaneously, press 9, G and enter your code followed byJ.
To disarm all areas simultaneously, press 0, G and enter your code followed byJ.

• The User Code must be valid in all area(s).

• If any zone is not secured, the keypad will display “CAN’T ARM SYSTEM, AREA X IN TROUBLE”,

where X indicates the number of the Area in trouble. All faulted zones in the respective area(s) must
be secured or bypassed. Note: If a system trouble is indicated, the system cannot be armed using
this method.

SYS/TRBL

LOW BATTERY
E02-00 SERVICE

SYS/TRBL

SYSTEM TROUBLE

SYS/TRBL

PRESS RESET KEY
CAN’T ARM
SYSTEM

EXIT TIME 060

PLEASE LEAVE
NOW

CAN’T ARM SYSTEM

AREA X IN
TROUBLE

8

Bypassing Interior Zones

Interior Zones, when bypassed, allow free movement within the home while the protection of armed perimeter zones is maintained. To
bypass Interior Zones, press E and enter your User Code followed byJ.

Your system may have provisions for two groups of Interior Zones. (Optional) (Interior Groups programmed? qYES qNO)

• Press E, followed byJ to Bypass Interior Group 1: [ ____________________________________ ]

• Press E twice followed byJ to Bypass Interior Group 2: [ ______________________________________ ]

• Press E three times followed byJ to Bypass both Interior Groups 1 & 2.

Automatic Interior Bypass (Optional - Automatic Interior Bypass programmed? qYES qNO)

Your system may have been programmed for Automatic Interior Bypass, which allows it to recognize that you have armed the system and
remained in the house, prompting it to automatically adjust the interior protection accordingly.

• If you arm the system and remain in the house, all Interior Zones are automatically bypassed. The keypad will display

“BYPASSED” indicating that it is safe to move about.

• If the system is armed and you leave, the Interior Zones will unbypass, providing complete interior protection.

Instant Protection

When retiring for the evening, after all family members are home, you can cancel the entry delay
on the Entry Zone(s). To arm with instant protection, press F just prior to arming, or at any

time after the system is armed. When armed with Instant Protection opening the entry door will
cause an immediate alarm.

• When arming with Instant Protection, the exit delay will remain in effect, allowing exit of the house just after arming. While armed, the

window will display “SYSTEM ARMED I” and the red ARMED light will flicker rapidly to indicate instant protection.

PROTECTING YOURSELF WHILE ON THE PREMISES

SYSTEM ARMED I

9

Easy Exit (Optional - Easy Exit programmed? qYES qNO)

Your system may have been programmed for Easy Exit, which allows a user to exit the premises while the system is
armed. By activating Easy Exit while the system is armed, the Exit Delay countdown will take place, during which time
you are permitted to leave through the exit door. The Easy Exit Delay time will be identical to the Exit Delay time the
system gives you each time it is armed. This will allow, for example, an early morning commuter to exit the house,
without having to disarm and rearm the system, awaking the family.

q Press E to activate Easy Exit on your system. (GEM-P3200/GEM-P9600 V11D or less, GEM-P1632 V8G or less)
q Press J to activate Easy Exit on your system. (GEM-P3200/GEM-P9600 V20 or greater, GEM-P816/P1632 V9A or greater)

Emergency Buttons (Only available if programmed)

The Blue Emergency Buttons (77 88 & 99), if programmed, are always active,
whether the system is armed or disarmed. The emergency signal will only be

transmitted when an Emergency Button and GG are pressed at the same time.

• Fire Emergency Simultaneously press77 and GG to alert the central station of
a Fire Emergency. * (Fire Emergency programmed? qYES qNO)

• Auxiliary Emergency Simultaneously press88 andGG to alert the central station

of an Auxiliary Emergency.* (Auxiliary Emergency programmed? qYES qNO)

• Police Emergency Simultaneously press99 andGG to alert the central station
of a Police Emergency. * (Police Emergency programmed? qYES qNO)

PROTECTING YOURSELF WHILE ON THE PREMISES

10

Disarming the System

1 Enter your premises through the Entry/Exit door. The keypad will sound a steady tone to

remind you to disarm the system before your Entry Delay time expires.

2 Enter your User Code and pressJ. The red ARMED light will go out, indicating that the

system has been disarmed.

If you enter an invalid code, the keypad will beep 4 times, signifying an error. Re-enter your
code immediately. 10 seconds before Entry Delay expires, the keypad will emit a pulsing
warning tone.

Alarm Indication/Silencing an Alarm
If the red ARMED light is flashing and “ALARM” is displayed, an alarm occurred while

you were out. Proceed with caution! If you suspect that an intruder may still be on the
premises, leave immediately and call authorities from a neighbor's phone.

To silence an audible alarm:

Enter your code and press J. After the system is disarmed, the window will continue to
display “ALARM” followed by the zone(s) violated. To reset the display, note the zones

violated, then press C.

TURNING OFF THE ALARM (DISARMING) WHEN RETURNING

ENTRY TIME XXX
DISARM SYSTEM

INVALID ENTRY
TRY AGAIN

**** ALARM ****

02 - BACK ALARM

03 - LIVING ROOM

Ambush (Optional - Ambush programmed? qYES qNO) (Your Ambush Code is __ __ )

The Ambush Code (optional) is a 2-digit code that is entered just prior to your Disarm Code. If an intruder forces you to disarm
your system, (a) enter your Ambush Code; (b) enter your Disarm Code; (c) pressJ.

Example: If your User Code is 1234 and your Ambush Code is 99, press 9 9 1 2 34 1 2 34J.

This will send a silent alarm to the central station. The red ARMED light will go out and the window will display “SYSTEM

READY”, as if the system were merely disarmed. There will be no indication that an alarm has been sent.

11

FIRE PROTECTION

(Applicable only where local ordinance permits use of this alarm control panel for fire protection.)

Fire-Zone Alarm

If a fire is detected, “FIRE ALARM” will be displayed and the keypad sounder will pulse.
If a fire is in progress, evacuate the premises immediately! If necessary, call the Fire

Department from an outside phone.

FIRE

FIRE ALARM

FIRE

FIRE TROUBLE

Resetting a Fire-Zone Alarm

1 Press the C button to silence the keypad sounder.
2 If there is no evidence of a fire, enter your User Code and pressJ to turn off the alarm Check smoke detector(s). If a smoke

detector tripped, its red alarm indicator light will be on.

After the alarm condition is corrected (thermostat cooled down; smoke cleared from detector; etc.), pressing C again
will reset the keypad within about 10 seconds.

12

FIRE PROTECTION

Preparing a Fire Escape Plan

Even with the most advanced fire
alarm system, adequate protection
requires an escape plan.

To prepare your plan, draw floor
plans of your building. (Space is
provided on the next page.) Show
two exits - a front or back door
and a window from each room.
(Make sure the window works.
You may need a special fire­escape ladder if the window is
high up.) Write down your outside
meeting place.

Family Rehearsal.

Rehearse each of the following
activities:

1 Everyone in his room with the doors

closed.

2 One person sounds the alarm.
3 Each person tests his door.

4 Pretend the door is hot and use the

alternate escape exit.

5 Everyone meets outdoors

at the assigned spot.

Important! - Read Carefully

1 Discuss these escape procedures

with all those who use the building:
In a residence, sleep with the
bedroom door closed. A closed door
will hold back deadly smoke while
you escape.

2 When the fire alarm signals, escape

quickly. Do not stop to pack.

3 Test the door. If it is hot, use your

alternate route through the window.
If the door is cool, brace your
shoulder against it and open it
cautiously. Be ready to slam the
door if smoke or heat rushes in.
Crawl through smoke, holding your
breath. Close the doors again on
leaving to help prevent the fire from
spreading.

4 Go to your specific outdoor meeting

place so you can see that everyone
is safe.

5 Assign someone to make sure

nobody returns to the burning
building.

6 Call the Fire Department from a

neighbor's telephone.

Would You Like More Safety Information?

For more information on home fire detection, burn safety, and home fire safety, write to the National Fire Protection
Association, Public Affairs Dept. 05A, Batterymarch Plaza, Quincy, MA 02269.

13

FIRE PROTECTION

Floorplan

Floorplan

14

FIRE PROTECTION

Although a fire alarm system may be of a

reliable and state-of- the-art design,
neither it nor its peripheral detection
devices can offer guaranteed protection
against fire. Any such equipment may fail
to warn for a variety of reasons:

Control panels, communicators, dialers,

smoke detectors, and many other
sensing devices will not work without
power. Battery- operated devices will not
work without batteries, with dead
batteries, or with improperly-installed
batteries. Devices powered solely by AC
will not work if their power source is cut
off for any reason.

Fires often cause a failure of electrical power.

If the system does not contain a working
battery backup power supply, and if the
electrical circuit feeding the devices is cut
or is not providing power for any reason,
the system will not detect heat or smoke
or provide any warning of a possible fire.

Telephone lines needed to transmit alarm

signals to a central monitoring station
may be out of service.

Smoke detectors, though highly effective in

reducing fire deaths, may not activate or

provide early-enough warning for a
variety of reasons: (a) they may not
sense fires that start where smoke
cannot reach them, such as in chimneys,
walls, roofs, behind closed doors, etc.; (b)
they may not sense a fire on a different
level of the residence or building; (c) they
have sensing limitations; no smoke
detector can sense every kind of fire
every time.

Thermostatic heat detectors do not always

detect fires because the fire may be a
slow smoldering low-heat type (producing
smoke); because they may not be near
the fire; or because the heat of the fire
may bypass them. These detectors will
not detect oxygen levels, smoke, toxic
gases, or flames. Therefore, they may
only be used as part of a comprehensive
fire-detection system in conjunction with
other devices. Under no circumstances
should thermostatic heat detectors be
relied upon as the sole measure to
ensure fire safety.

Alarm warning devices such as sirens, bells,

or horns may not alert someone behind a
closed or partially-opened door. Warning
devices located on one level are less

likely to alert those on a different level.
Even those who are awake may not hear
the warning if the alarm is obscured by
noise from a stereo, radio, air conditioner,
or other appliance, or by passing traffic,
etc. Alarm warning devices, however
loud, may fail to warn the hearing
impaired.

Alarm products, as all electrical devices, are

subject to component failure. Even
though the equipment is designed for
many years of trouble-free performance,
electronic components could fail at any
time.

Above are some of the reasons that fire

alarm equipment could fail. The most
common cause of an alarm system not
functioning when a fire occurs is
inadequate testing and maintenance. The
system should be tested at least weekly
to ensure that all the equipment is
working properly.

While an alarm system may make one

eligible for lower insurance rates, it is not
a substitute for insurance. Homeowners,
property owners, and renters are
therefore urged to maintain adequate
insurance coverage of life and property.

LIMITATIONS OF FIRE ALARM WARNING SYSTEM

15

KEYPAD FUNCTIONS

The keypad can provide access to a wide assortment of utility functions. The functions are displayed in a prompting
“YES/NO” format.

1 To enter the Function Menu, press A. In all UL-listed or high-security installations, a valid User Code must first be

entered followed by A.

2 To skip a function, answer NO (F) or A.
3 To select and execute a function, answer YES (E) or J.

• Functions may be manually scrolled forward or backward using A and B, respectively.

• To return to normal keypad operation, press the C button. The keypad will automatically return to its

normal operating mode if no activity is detected for longer than one minute.

Display Zone Faults? Displays the zone number of zones that are not secured. Press
the NEXT and PRIOR Buttons (as displayed on-screen) to scroll faulted zones.

Display Zones Bypassed? Displays bypassed zones. Press NEXT(E) and PRIOR
(F) to scroll bypassed zones.

Display Zone Directory? Displays a listing of all zones in the Area. Press
NEXT(E) and PRIOR (F) to scroll zone directory.

DISPLAY
ZN FAULTS Y/N

DISPLAY
ZN BYPASSED Y/N

DISPLAY
ZN DIRECTORY Y/N

16

Activate Bell Test? Activates the alarm (while disarmed) for about 2 seconds and

performs a battery test. If the alarm does not sound, call for service.

• If the battery is low, a “LOW BATTERY E02-00 SERVICE” will appear in the display

indicating a low battery condition. Allow 24 hours for the battery to recharge. If the
trouble continues, call for service.

Display System Troubles? (Optional) Displays 1- or 2-digit error code along with a
description of a problem detected in the system. (See SYSTEM TROUBLE ERROR
CODES for a full description of these codes.) Use NEXT(E) and PRIOR (F)

to scroll system troubles.
Display Fire Alarms? Displays alarms that have occurred on the Fire Zone(s).
Press the NEXT and PRIOR Buttons to scroll zones.
Display Fire Troubles? Displays trouble conditions that have been detected on the
Fire Zone(s). Use NEXT(E) and PRIOR (F) to scroll zones.

Activate Chime? The Chime Mode will sound a tone at the keypad when the
programmed zone is faulted while disarmed. To deactivate the Chime Mode, re­enter the Function Mode and when “DEACTIVATE CHIME“ is displayed, press YES
(E). Note: The Chime Mode is disabled while armed.

Activate Watch Mode? (Optional - Watch Mode programmed? qYES qNO) This
optional feature simultaneously turns on all zones designated as Day Zones, which
will cause an indication at the keypad if a zone is opened while the system is
disarmed. To deactivate the Watch Mode, arm, then disarm. All Day Zones will
revert to regular Burglary Zones. Note: The Watch Mode is disabled while armed.

KEYPAD FUNCTIONS

ACTIVATE
BELL TEST Y/N

DISPLAY
SYS TRBL Y/N

DISPLAY
FIRE ALARM Y/N

DISPLAY
FIRE TRBL Y/N

ACTIVATE
CHIME Y/N

ACTIVATE
WATCH Y/N

17

Reset System Trouble? System troubles display and sound at the keypad.

Correcting the trouble will clear most indications, however the following error codes
will require manual reset: E13; E19; E20 and E22. (See SYSTEM TROUBLE ERROR
CODES for a description of error codes.)

Reset Sensor Watch Failure? (Sensor Watch programmed? qYES qNO).
Your system may have been programmed for Sensor Watch, a feature which
supervises the motion sensors in the system. If a Sensor Watch failure occurs, a
System Trouble E22-NN will result, where NN represents the zone number of the
sensor in question. To reset, press C to clear the display, enter the Function

Menu, scroll to ”RESET SENSOR MSG“ and pressJ. If you cannot correct the
problem, call for service

Start Exit Time? (Optional) (Start Exit Time programmed? qYES qNO)
In Commercial Burglary systems, exit delay may have been programmed to start after
a central-station “ringback” (verification) signal has been received. If the ringback tone
has not been received within about 30 seconds after arming, a communication
problem may exist. Use this function to start exit delay manually, then exit the
premises immediately. Be sure to have your alarm specialist check communications
with the central station as soon as possible.

RESET
SYS TRBL Y/N

RESET
SENSOR MSG Y/

START
EXIT TIME Y/

KEYPAD FUNCTIONS

18

KEYPAD FUNCTIONS

Activate Telephone Test? (Telephone Test programmed? qYES qNO). Sends a

communicator test to the central station. A communication failure will be
indicated at the keypad by a system trouble “E03-FAIL TO COMM” display.
Repeat the test to attempt to correct a communication failure, as any successful
communication will clear this display.

Delay Arming 1-4 hours. (Not for UL-listed systems.) Your system may be set to
arm automatically after a delay period of 1 to 4 hours.

To Delay Arm the system:

With the function “TO ARM IN 1-4 HRS“ displayed in the window, enter the desired

Delay Arming time in hours (1,2,3,or 4), followed by J.

At the end of this 1 - 4 hour Delay Arming period, the siren will sound a 2-second
warning and the keypad will begin a 15-minute arming countdown with the sounder
pulsing. The sounder may be silenced at this time by pressing C, but it will turn

back on with a steady warning tone 1 minute prior to arming, at which time the
building must be exited.

The same steps can be used to delay a scheduled Auto Arming, if your system has
been programmed as such.

ACTIVATE
DIALER TEST Y/N

TO ARM IN 1-4 HRS
PRESS 1-4 /N

19

KEYPAD FUNCTIONS

Activate Program? Activates the Program Mode from Keypad No. 1. Note: This

feature is disabled while armed. (See PROGRAMMING USER CODES)

Activate Download? For installer's use only. If accidentally enabled, press C
to exit.

Note: This feature is disabled while armed.
Relay Control? (Relay Control programmed? qYES qNO).

Turns ON or OFF one or more programmed Relay Groups. PressJ to turn the
displayed group on or off; press NEXT(E) to proceed to the next group, or

PRIOR (F) to scroll back to the previous group. Press C when done.

• Relay Group 01: [ ____________________________________ ]

• Relay Group 02: [ ____________________________________ ]

• Relay Group 03: [ ____________________________________ ]

• Relay Group 04: [ ____________________________________ ]

• Relay Group 05: [ ____________________________________ ]

• Relay Group 06: [ ____________________________________ ]

• Relay Group 07: [ ____________________________________ ]

• Relay Group 08: [ ____________________________________ ]

ACTIVATE
PROGRAM Y/N

ACTIVATE
DOWNLOAD Y/N

RELAY
CONTROL Y/N

20

Your alarm specialist may have
programmed your system to be
monitored by a central station. The
built-in digital communicator can
transmit emergency signals and
status reports to the central station
24 hours a day.

Communicator Features

Abort Delay. Ask your installer

which of your zones have abort
delay, a delay that enables you to
reset the system before it
communicates to the central station.
Regular Burglary (Non-24-Hour)
Zone. Reports are aborted by
disarming within the delay period.

24-Hour Zones and zones

programmed to report restores must
be restored first, then the panel
armed and disarmed, all within the
delay period.

Opening and/or Closing

Reporting. Your system can notify

the central station every time it is
disarmed or armed. Any or all of up
to 96 different users can each be
identified. If your system reports on

arming (Closing Report), the central
station will acknowledge arming.
This will signal at the keypad as a
“ringback” beep. Note: If the
ringback signal is not heard, call for
service.

CENTRAL STATION MONITORING

21

ADVANCED FEATURES

Security Bypass/Unbypass

(Security Bypass programmed? qYES qNO).

In high-security applications, zones may be bypassed (or unbypassed) only if a valid code is entered first, as follows:
1 Enter a User Code valid for bypass, then press BB .

2 Press BB then the zone number (or vice versa) to deactivate that zone.

Similarly, a bypassed zone may be unbypassed using the same procedure.

Start Exit Time After Ringback (for Commercial Burglary Systems only)

(Optional - Start Exit Time programmed? qYES qNO).

If your system reports to a central station, your panel may have been programmed to start exit delay after the central-station ringback
(verification) signal. Then, after arming, your system will communicate to the central station. After the central station acknowledges receipt
(ringback), exit delay will start. If ringback is not heard within about 30 seconds, a communication problem may exist; call for service.
Function 11 (Start Exit Time) may then be used to manually start the exit delay, however reporting capability may be sacrificed. (If your
system does not report or the ringback feature was not programmed, exit delay will start as soon as your code is entered. Also note that if
an exception window is programmed, and the closing is within that window, no ringback is provided. Ask your alarm professional if this
feature is enabled.)

Exit-Delay Restart

(Exit-Delay Restart programmed? qYES qNO).

On arming, the programmed exit delay will start. After the exit door has been opened and then closed, exit delay will change to 60 seconds.
Thus, a long exit delay may be programmed, which will immediately be reduced to 60 seconds upon exiting. If re-entry occurs during that 60
seconds, exit delay will restart once again (and only once again) at 60 seconds. If so programmed, re-entry within 60 seconds after exit
delay has expired, will cause the alarm to sound a 2-second warning (in addition to the entry sounder) to remind the user to disarm.

22

PROGRAMMING (OPTIONAL)

Enter the User Program Mode

1 Enter your User Code, then press AA to enter the Function Mode.
2 Answer NO (FF) until “ACTIVATE PROGRAM Y/N” is displayed, then press YES

(EE)

“ENTER USER CODE” will display indicating that the system is ready for User Code
programming.

Programming/Reprogramming a User Code

1 Enter the 2 digits of the user number to be programmed, followed by AA.
( Example: for User 4, enter 04 AA).
2 Enter the new User Code (up to 6 digits)
3 Press J to save the new User Code.

Repeat Steps 1 through 3 for each User Code to be programmed.

User Program Mode

Your Installer has programmed into your system a special User Program Code which can be used to not only Arm and Disarm the
system, but also to enter the User Program Mode, where you can program other User Codes, Zone Descriptions and also set the
system Time and Date. The following explains how you will use this code to program or erase additional User Codes:

ACTIVATE
PROGRAM Y/N

ENTER USER CODE
U01 123 - -

ENTER USER CODE
U04 - -

Erasing a User Code

1 Enter the 2 digits of the user number to be erased followed by AA.
2 Press G0 to erase each digit of the User Code and then press J.
3 Example: Erase User 3’s 4-digit User Code:

4 Press 03 AA G0 G0 G0 G0 J.

ENTER USER CODE
UO4 4567 - -

23

PROGRAMMING (OPTIONAL)

Reviewing a Programmed User Code

To review an existing User Code, enter the 2-digit user number and the corresponding User Code will display.

Exiting the User Program Mode

When you have completed programming or erasing User Codes, press CC to exit the User Program Mode.

Programming Example Program the User 3 Code to “3784”:
1 Enter your User Code, followed by A.

2 Answer NO (press F ) repeatedly until “ACTIVATE PROGRAM Y/N” is displayed, then press YES (E).

3 The display will read “ENTER USER CODE”

4 Press 03 for User No. 3, then press A, A, followed by 3784.
5 Press J to save the code.
6 Press C to exit the Program Mode.

Notes:

If the system contains more than one keypad, only the keypad designated “No. 1” may be used for programming (if in doubt
which is No. 1, ask your installer).

While in Program Mode, the ARMED and STATUS lights remain off and burglar and fire alarm functions are disabled.

In selecting your codes, do not program repetitive numbers (1111), consecutive numbers (1234), your birth date, address, or
other obvious combinations. Choose a code of up to six digits (a minimum of four is recommended, and required in UL
installations).If the keypad detects no Program Mode activity for more than 4 minutes, a tone will sound. Press CC to silence.

24

PROGRAMMING (OPTIONAL)

Enter the User Program Mode

1 Enter your User Code, then press AA to enter the Function Mode.

Answer NO (press FF) until “ACTIVATE PROGRAM Y/N” is displayed, then press YES
(EE).

2 “ENTER USER CODE” will display, press NEXT (EE) and the keypad will display the

Zone 1 Description.

Entering a new zone description

• Use buttons 11 and 22 to position the cursor within the display.

• Use buttons 33 and 66 to scroll through numbers, letters, punctuation marks and a

variety of symbols.

• Use the above buttons to enter each character of the description and then press

J to save when the zone description is complete.

To advance to the next zone (or to any other zone):

• Move the cursor to the displayed zone number (i.e., “01”) using 11 and 22.

• Change the zone number using 33 and 66, then move the cursor to the first

character of the description and program a description for the new zone.

• Always pressD to save each zone description

Programming Zone Descriptions

The zone descriptions which appear on the keypad display may be programmed in the User Program Mode.

ACTIVATE
PROGRAM Y/N

01- FRONT DOOR

25

PROGRAMMING (OPTIONAL)

Enter the User Program Mode

1 Enter your User Code, then press AA to enter the Function Mode.
2 Answer NO (press FF) until “ACTIVATE PROGRAM Y/N” is displayed, then press YES

(E).

3 “ENTER USER CODE” will display, press NEXT (E) until the keypad displays the “Enter

Date” screen.

Programming the Date

1 At the Enter Date screen, simply punch in the correct date using the numeric

keypad buttons.
For example, for July 29, 2000, enter: 07 29 00

2 PressJto save the Date

Programming the system Date and Time.

The User Program Mode may also be used to set the system Date and Time which display on the

ACTIVATE
PROGRAM Y/N

ENTER DATE

00/00/00

ENTER DATE

07/29/00

ENTER TIME

(12:00A)

ENTER TIME

(06:30P)

Programming the Time

1 After entering in the Date, press NEXT (E) for the Time Entry screen.
2 At the Enter Time screen, simply punch in the correct time using the numeric keypad

buttons and if necessary, press any numeric button to change the AM display to PM (or vice
versa) For example, for 6:30 PM, enter: 06 30 06 30 (00 if necessary)

3 Press J to save the Time.

26

KEYPAD MESSAGES

The keypad can display the following functional messages. Other diagnostic messages are available for the

installer or servicer. Should any unfamiliar message appear, call your dealer for service.

All zones operating; system can be armed. If displayed, “C” denotes Chime Mode on.
(Note: This message may have been customized by your installer.)

Panel reporting to central station on arming. If necessary, wait for ringback signal before
exiting.

Exit delay in progress. XXX denotes exit time remaining, in seconds. If displayed, “S”
indicates Service Code active; I indicates arming with Instant protection.

Entry delay in progress. XXX shows entry time remaining, in seconds.

System armed. If displayed, “I” indicates arming with Instant protection.

Zones not secured (doors or windows may be open). Faulted zone(s) will scroll.

Arming attempted with faulted zone. The display will scroll the zone faults. Secure the
zone(s) and arm system.

(With pulsing sounder.) Trouble condition on a Day Zone (followed by one or more zone
descriptions). Press the C button to silence sounder.

SYSTEM READY C
(DATE) (TIME)

EXIT TIME XXX SI
PLEASE LEAVE

ENTRY TIME XXX
DISARM SYSTEM

SYSTEM ARMED I
(DATE) (TIME)

*ZONES FAULTED*

ZONES NOT
NORMAL

*DAY ZONE TRBL*

PLEASE WAIT
FOR RINGBACK

27

KEYPAD MESSAGES

Alarm condition, followed by zone description(s). “ALARM” and zones will display after
system is disarmed. Note zones, then press C to clear keypad.

(With pulsing sounder.) Trouble condition on a Fire Zone. Press C to silence
sounder. Correct trouble or call for service.

(With pulsing sounder.) Alarm condition on a Fire Zone. Press C to silence
sounder. Evacuate premises or correct cause of alarm.

(For partitioned systems only.) Code not valid for area.

Wrong code entered or “Easy Bypass” function not enabled.

(In Manager's Mode.) Arming prevented due to unsecured zone. “#” represents
number of area with unsecured zone. Press area number, then the G button, then

J to view zones in that area. Correct problem, then arm as normal.

****ALARM****

***FIRE TRBL***

***FIRE ALARM***

CODE DENIED
INCORRECT AREA

INVALID ENTRY
TRY AGAIN

CAN’T ARM
SYSTEM/
AREA # IN TROUBLE

28

KEYPAD MESSAGES

The system is in the process of reporting a cancel signal to central station which will
cancel the alarm which it has just reported.

The system has received an acknowledgment from central station of the cancellation
of the alarm signal.

Indicates problem(s) detected on system. (See examples below and SYSTEM
TROUBLE ERROR CODES for a complete list of system troubles and corrective
actions.)

Check power transformer. Check for blown fuse or circuit breaker; general power
outage.

Battery weak. If not recharged within 24 hours, replace battery.

Communication failure to central station.

ATTEMPTING TO
CANCEL

ALARM CANCELED

**SYSTEM TRBL**

LOW BATTERY
E02-00 SERVICE

COMM FAIL
E03-00 SERVICE

AC POWER FAIL
E01-00 SERVICE

29

GLOSSARY

Following are brief descriptions of terms and features used herein that may be unfamiliar to you. Some of the features are
programmable options that may or may not apply to your particular system.

Abort Delay: A delay period that

allows the control panel to be

reset, thus aborting a report to a

central station.

Access Code: A code (up to 6

digits) used to remotely unlock a

door.

Ambush Code: A 2-digit code

entered just prior to the User

Code when forced to disarm.

Sends a silent alarm to the

central station with no indication

at the keypad.

Area: Some systems may be

divided, or partitioned, into

smaller independent

subsystems, which are referred

to as Areas. Each Area may be

controlled by its own keypad or

by a keypad of a different Area

through Managers Mode.

Arming/Disarming - Turning the

system on/off by entering your
code at the keypad, then

pressing J.

Battery - Backup power source in

the control-panel enclosure to
provide protection in the event
of a power failure.

BPASS Button - Enables you to

manually remove one or more
protective zones from the
system.

Central Station - Monitors incoming

reports and emergency
messages from a digital
communicator and notifies the
proper authorities.

Chime: A keypad beep while

disarmed alerting that the
programmed zone has been
opened.

Closing Window: (Optional.) A

time interval within which
closing (arming) is permitted
without reporting to the central
station.

Communicator: Reports

intrusions, emergencies,
openings, closings, etc. directly
to the central station over
telephone lines.

Control Panel: The brain of the

system, it controls all system
functions.

Directory: A listing of the

programmed zone descriptions
stored in memory.

Easy Arming: Quick arming by

pressingJ (optional).

30

GLOSSARY

Exit/Entry Delays: Separate

delays that let you exit and
enter your premises without
setting off an alarm when the
system is armed.

INTERIOR Button: Bypasses

Interior Zones on arming (see
Zones - Interior Zones).

Instant Protection: Arming

without entry delay using the

F button while remaining

on the premises.

Keypad: Puts control-panel

functions at your fingertips. It
can be mounted anywhere in
your premises.

Manager's Mode: In a partitioned

system, a low-security
operating mode that allows
arming by area.

Panic Buttons: Blue buttons on

the keypad (G and 7,

8 or 9). If enabled,

pressing G together with

7, 8 or 9 will alert

the central station of a fire,
auxiliary, or police emergency.

Partitioned System: A system

that has been subdivided into
two or more (up to eight)
independent subsystems
(areas).

Pre-Alarm Warning: A keypad

sounder alert of an impending
alarm. This option is
programmable by zone for the
same duration as that
programmed for Abort Delay
(see Abort Delay).

Report: A transmission to a

central station notifying of a
change in the status of the
system (alarm, trouble, low
battery, etc.).

RF Low Battery: (Wireless sys-

tems only) Weak transmitter

battery.

F Check In: (Wireless systems

only) Periodic test report from
transmitter (if a report is not
received on time, a
supervisory-failure system
trouble will result).

Ringback: A beep after arming

verifying the central-station's
receipt of a closing report.

Service Code: A code intended

for temporary use.

Sounder - A local warning device

at each keypad to alert that (a)
entry delay has started; (b) an
attempt was made to arm with
a zone in trouble; (c) a Day­Zone condition exists (see
Zones: Day Zone); (d) 10
seconds exit time remaining;
(e) invalid code entered; or (f)
central station acknowledged
arming (see Ringback).

31

GLOSSARY

System Trouble: A problem (low

battery, power failure, etc.)
detected in the system.

Trouble: A zone fault; an open door,

window, or other problem that may
prevent arming.

User Code: Your personalized code

for arming and disarming the
system. It may contain up to six
digitsZones: Independent circuits
that protect specific areas of the
premises:

Auto-Bypass Zone: A zone that will

be automatically bypassed from
the protection system if it is in
trouble (faulty) when the system is
armed.

Burglary Zone: Detects intrusion.
Day Zone: A zone that will cause a

visual and audible indication at the
keypad if it is in trouble while
disarmed.

Exit/Entry Follower Zone: Provides

exit and entry delay for interior

devices. Entry delay only occurs if
re-entry takes place through the
normal exit/entry door first.

Fire Zone: Detects fire alarms or

trouble conditions.

Interior Zones: Circuits within the

premises, usually including space­protection devices, interior doors,
etc.; but not exterior doors or
windows. These can all be
bypassed simultaneously using
the E button. (Two groups of

Interior Zones may be
programmed for each area.)

Priority Zone: A zone that prevents

arming if in trouble.

Priority Zone with Bypass: A

Priority Zone that can be bypassed
using the C button.

Selective-Bypassed Zone: A zone

that can be individually bypassed
using the B button.

24-Hour Zone: A zone that is armed

and ready at all times to respond
to an emergency situation.

32

SYSTEM TROUBLE ERROR CODES

Your control panel is capable of detecting a variety of troubles that may affect system performance. In the unlikely event that a
problem should occur, the SYS TBL (system trouble) icon will display on the left side of keypad window along with one or more of
the following error codes. If the problem is related to a specific zone or device, the corresponding number will also be indicated.
Below is a list of the most common troubles along with the necessary corrective action, if any. If a message appears that is not
listed below, call your security professional for service. When a system trouble occurs, the keypad can be silenced and the
display can be cleared by pressing C. The system can then be armed and disarmed as usual.

Note: If you cannot clear a system trouble yourself, call installing company for service as soon as possible.

Trouble

Indication

System Trouble

Condition

Action

E01-00

AC Power Failure This trouble will occur if AC power is not present. Make sure system transformer is plugged

into AC receptacle and check the circuit breaker, otherwise call installing company for

E02-00

Low Battery If there has been a recent power failure, the battery may be partially depleted and must be

recharged by the control panel. The control panel performs an automatic daily test of the
battery, at which time the trouble will clear if the battery has been recharged.

If the trouble does not clear in 24 hours, call installing company for service.

E03-00

Communication
Failure

The system was not able to report to central station. If this is due to a temporary interruption
in the telephone service, the trouble can be cleared when the service is restored by
performing a Communication Test:

1 While disarmed, enter your User Code followed by A.

1 Answer NO (F) until “ACTIVATE DIALER TEST” appears in the window.

33

SYSTEM TROUBLE ERROR CODES

Trouble

Indication

System Trouble

Condition

Action

E04-NN

Wireless Transmitter
Supervisory Failure

A problem has been detected with a wireless transmitter. Call installing company for service

E05-NN

Wireless Transmitter
Low Battery

The battery in a wireless transmitter is low and should be replaced. This transmitter is on the
zone corresponding to the number NN. The replacement battery for the GEM-TRANS2 door/
window transmitter, GEM-PIR motion detector and GEM-GB glass break detector is the
Duracell DL123A 3 volt lithium. (2 required for the GEM-PIR and GEM-GB.) The
replacement battery for the GEM-SMK is the Duracell MN1604 9 Volt Alkaline (2 required).
The GEM-DT Dual Technology Sensor requires 4 C cell alkaline batteries.

Warning: Replace batteries only with the same type as specified above. Use of another
battery may present a risk of fire or explosion. Do not recharge or disassemble battery, or
dispose of in fire.

E06-NN

Receiver Response
Failure

Call installing company for service.

E07-00

Download Failure Call installing company for service.

E08-00

Telephone Line Cut The telephone line has failed. If telephone service has been temporarily interrupted, the

trouble will clear automatically when it is restored. Otherwise, call installing company for

E09-00

System Cold Start

34

SYSTEM TROUBLE ERROR CODES

Trouble

Indication

System Trouble

Condition

Action

E10-NN

Keypad Response Call installing company for service.

E11-NN

Keypad Tamper A keypad has been removed from the wall. Call installing company for service if problem

E12-NN

Expansion Zone
Module Response

Call installing company for service.

E13-NN

Expansion Module The cover has been removed from a zone expansion module. A problem has been detected

E16-NN

Wireless Receiver A problem has been detected with the wireless receiver. Call installing company for service.

E17-NN

Receiver Tamper
Condition

Call installing company for service.

E18-NN

KeyFob Transmitter
Low Battery

The batteries in the wireless KeyFob transmitter indicated are low and should be replaced.
The replacement battery is the Duracell 386 Lithium battery.

Warning: Replace batteries only with the same type as specified above. Use of another
battery may present a risk of fire or explosion. Do not recharge or disassemble battery, or
dispose of in fire.

35

SYSTEM TROUBLE ERROR CODES

Trouble

Indication

System Trouble

Condition

Action

E19-00

User Program
Memory

Call installing company for service.

E20-00

Dealer Program
Memory

Call installing company for service.

E21-00

System Shutdown Call installing company for service.

E22-NN

Sensor Watch Activity
Failure

A Motion Sensor on the zone indicated has failed the programmed Sensor Watch activity
test. Insure that the sensor is able to detect activity in the area; clear any obstacles which
may be blocking the sensor from detecting activity. Press C to clear the display, and

then use the Function Menu to Reset Sensor Watch Failure (see page 17). If you cannot
correct the problem yourself, call installing company for service.

E23-00

Burglary Bus Failure Call installing company for service.

E24-00

Service Message The system is in need of a preventive maintenance service call. Call installing company for

service.

E39-00

Receiver Capacity
Error

Call installing company for service.

E40-00

RF Self Test Failure A wireless motion sensor on the zone indicated has failed its automatic self test routine.

Call installing company for service.

36

SYSTEM TROUBLE ERROR CODES

Trouble

Indication

System Trouble

Condition

Action

E41-NN

Fire Trouble A problem has been detected on the Fire zone indicated. Call installing company for service.

E51-00

Bell/Siren Trouble There is a problem with the Bell or Siren. Call installing company for service.

37

TROUBLESHOOTING

What do I do if... For more info...

I try to arm my system but the keypad just displays “ZONES NOT NORMAL” and “CAN’T ARM
SYSTEM” and beeps at me.

If the green STATUS light is off, a zone is open. Find and secure the open window or door. See Page 6

I try to arm my system but the keypad displays “SYSTEM TROUBLE” and beeps at me. The
Error Codes numbers are displayed.

A System Trouble has been detected. Note the scrolling error codes, which represent the
trouble. Press C and you will now be able arm to the system, but the trouble must be fixed as

soon as possible.

See Page 7 & 28

The Fire Alarm is sounding and I don’t know how to turn it off.

If a fire is in progress, evacuate the premises immediately! If necessary, call the Fire Department from an
outside phone. If there is no evidence of a fire, enter your code and press J to silence the alarm. Note the

Zone Number displayed. Check the smoke detector(s). If a smoke detector tripped, its red alarm indicator
light will be on. Press C to silence the keypad sounder.

See Page 11

38

NOTES

39

NOTES

40

NAPCO LIMITED WARRANTY

NAPCO Security Systems, 333 Bayview Avenue, Amityville, NY 11701 OI234B

THE FOLLOWING STATEMENT IS REQUIRED BY THE FCC.

This equipment generates and uses radio-frequency energy and, if not installed and used
properly, that is, in strict accordance with the manufacturer's instructions, may cause
interference to radio and television

reception. It has been type tested and found to comply with the limits for a Class-B computing
device in accordance with the specifications in Subpart J of Part 15 of FCC Rules, which are
designed to provide reasonable protection against such interference in a residential
installation.

NAPCO SECURITY SYSTEMS, INC. (NAPCO) warrants its products to be free from manufacturing
defects in materials and workmanship for thirty-six months following the date of manufacture. NAPCO
will, within said period, at its option, repair or replace any product failing to operate correctly without
charge to the original purchaser or user.

This warranty shall not apply to any equipment, or any part thereof, which has been repaired by others,
improperly installed, improperly used, abused, altered, damaged, subjected to acts of God, or on which
any serial numbers have been altered, defaced or removed. Seller will not be responsible for any
dismantling or reinstallation charges.

THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, WHICH EXTEND BEYOND THE
DESCRIPTION ON THE FACE HEREOF. THERE IS NO EXPRESS OR IMPLIED WARRANTY OF
MERCHANTABILITY OR A WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE.
ADDITIONALLY, THIS WARRANTY IS IN LIEU OF ALL OTHER OBLIGATIONS OR LIABILITIES ON
THE PART OF NAPCO.

Any action for breach of warranty, including but not limited to any implied warranty of merchantability,
must be brought within the six months following the end of the warranty period.

IN NO CASE SHALL NAPCO BE LIABLE TO ANYONE FOR ANY CONSEQUENTIAL OR
INCIDENTAL DAMAGES FOR BREACH OF THIS OR ANY OTHER WARRANTY, EXPRESS OR
IMPLIED, EVEN IF THE LOSS OR DAMAGE IS CAUSED BY THE SELLER'S OWN NEGLIGENCE
OR FAULT.

In case of defect, contact the security professional who installed and maintains your security system.
In order to exercise the warranty, the product must be returned by the security professional, shipping
costs prepaid and insured to NAPCO. After repair or replacement, NAPCO assumes the cost of
returning products under warranty. NAPCO shall have no obligation under this warranty, or otherwise,
if the product has been repaired by others, improperly installed, improperly used, abused, altered,
damaged, subjected to accident, nuisance, flood, fire or acts of God, or on which any serial numbers
have been altered, defaced or removed. NAPCO will not be responsible for any dismantling,
reassembly or reinstallation charges.

This warranty contains the entire warranty. It is the sole warranty and any prior agreements or

representations, whether oral or written, are either merged herein or are expressly canceled. NAPCO
neither assumes, nor authorizes any other person purporting to act on its behalf to modify, to change,
or to assume for it, any other warranty or liability concerning its products.

In no event shall NAPCO be liable for an amount in excess of NAPCO's original selling price of the
product, for any loss or damage, whether direct, indirect, incidental, consequential, or otherwise arising
out of any failure of the product. Seller's warranty, as hereinabove set forth, shall not be enlarged,
diminished or affected by and no obligation or liability shall arise or grow out of Seller's rendering of
technical advice or service in connection with Buyer's order of the goods furnished hereunder.

NAPCO RECOMMENDS THAT THE ENTIRE SYSTEM BE COMPLETELY TESTED WEEKLY.
Warning: Despite frequent testing, and due to, but not limited to, any or all of the following; criminal

tampering, electrical or communications disruption, it is possible for the system to fail to perform as
expected. NAPCO does not represent that the product/system may not be compromised or
circumvented; or that the product or system will prevent any personal injury or property loss by
burglary, robbery, fire or otherwise; nor that the product or system will in all cases provide adequate
warning or protection. A properly installed and maintained alarm may only reduce risk of burglary,
robbery, fire or otherwise but it is not insurance or a guarantee that these events will not occur.
CONSEQUENTLY, SELLER SHALL HAVE NO LIABILITY FOR ANY PERSONAL INJURY,
PROPERTY DAMAGE, OR OTHER LOSS BASED ON A CLAIM THE PRODUCT FAILED TO GIVE
WARNING. Therefore, the installer should in turn advise the consumer to take any and all precautions
for his or her safety including, but not limited to, fleeing the premises and calling police or fire
department, in order to mitigate the possibilities of harm and/or damage.

NAPCO is not an insurer of either the property or safety of the user's family or employees, and limits
its liability for any loss or damage including incidental or consequential damages to NAPCO's original
selling price of the product regardless of the cause of such loss or damage.

Some states do not allow limitations on how long an implied warranty lasts or do not allow the
exclusion or limitation of incidental or consequential damages, or differentiate in their treatment of
limitations of liability for ordinary or gross negligence, so the above limitations or exclusions may not
apply to you. This Warranty gives you specific legal rights and you may also have other rights which
vary from state to state.