GE Industrial Solutions WattStation Connect Reference Guide User Manual
GE Energy
TM
WattStation
Reference Guide for the Installer
Connect
WattStationTM Connect Reference Guide
Table of Contents
GE WattStation™ Connect for Installers ...................................................... 3
Technical Specifications .............................................................................. 4
Related Documentation ............................................................................... 4
Internet Links .................................................................................................... 4
What is WattStation Connect? ...................................................................... 5
Before You Begin .................................................................................................. 6
How do I download the app? ......................................................................... 7
How do I register on WattStation Connect? ............................................ 8
How do I log on to WattStation Connect? .............................................. 12
How do I retrieve my password? ................................................................ 13
How do I log on to the WattStation Connect web application? ... 14
How do I provision the WattStation through my mobile app?...... 18
Scanning the QR code ................................................................................ 18
Provisioning the WattStation ................................................................... 20
How do I provision a WattStation using the web client? ................. 22
How do I contact Customer Support? ...................................................... 25
Glossary ...................................................................................................................... 26
2 ©2012 GE Company All Rights Reserved GE Energy
WattStationTM Connect Reference Guide
For Installers
For EVSE owners
For EV drivers
GE WattStation™ Connect
GE’s WattStationTM Connect for Installers is a mobile app that
enables GE certified installers to provision WattStation Pedestals
using a smartphone.
GE certified installers use the WattStation Connect mobile app to:
• scan QR codes
• provision the charging stations they install.
WattStation owners use the WattStation Connect web client to:
• manage user accounts and privileges
for Installers
• edit account settings
• define pricing policies, station availability, and RFID
authorization
• define and send out automatic notifications about charging
station behavior to users
• generate reports to monitor energy use, charging station
transactions, and business activity.
Electric vehicle (EV) drivers use the WattStation Connect mobile app
to:
• locate charging stations on a map view
• get point-to-point directions to the desired charging stations
from their current location
• view pricing options and availability of charging stations
• view transaction reports for their charging activity
• authorize secure payments through RFID or mobile app to
charge the electric vehicle.
• manage account settings.
GE Energy ©2012 GE Company All Rights Reserved 3
WattStationTM Connect Reference Guide
Technical Specifications
• For the GE licensed installer and the EV driver, WattStation
Connect is available as a mobile application for the iPhone® in
this release.
NOTE: The WattStation Connect app is compatible only with
WattStation Pedestal charging stations. It cannot be used with
wall mounted WattStation chargers or DuraStation™ EV
chargers.
• WattStation owners, EV drivers, and licensed installers also use
the WattStation Connect software on a web client, available at
www.gewattstation.com.
Related Documentation
The following documents contain information relevant to
WattStation Connect and may be referred to in this guide.
• GE WattStation
TM
Pedestal EVSE Charger Operation and
Maintenance manual.
• GE WattStation™ Connect User’s Guide for the Owner.
Also available as a Help link from the WattStation Connect web
client.
• GE WattStation™ Connect User’s guide for the Driver.
Also available as a Help link from the WattStation Connect
mobile app.
Internet Links
• For information about WattStation commercial and residential
charging options, visit
http://www.geindustrial.com/products/static/ecomaginationelectric-vehicles/ge-wattstation.html
• To understand terms and concepts related to electric vehicles,
visit
http://www.geindustrial.com/products/static/ecomaginationelectric-vehicles/further-reading.html
4 ©2012 GE Company All Rights Reserved GE Energy
WattStationTM Connect Reference Guide
What is WattStation Connect?
GE WattStationTM Connect is software that is available as a web
client for WattStation owners and as a mobile app for EV drivers
and licensed installers.
WattStation Connect for Installers (or the Installer app) is a mobile
app that allows installers to provision the WattStation pedestal
units and connect them to the WattStation charging network.
WattStations are charging stations that are independently owned
and operated by organizations such as retail outlets, utilities, and
parking service providers. Each organization sets its own price for
using the WattStation.
GE WattStation WattStation Connect on your iPhone
GE Energy ©2012 GE Company All Rights Reserved 5
WattStationTM Connect Reference Guide
Before You Begin
GE recommends the following steps before you start using the
WattStation Connect mobile app to provision a WattStation.
1. Request hardware and software order details from your
Distributor.
2. Prior to installing the WattStation, provide the hardware and
software order details to the EVSE owner, and request the EVSE
owner to call (1-855-4GE-EVSE) to activate the WattStation
Connect account.
3. The EVSE owner will receive an email with account login
information and provisioning PIN(s), which you will need later to
provision the WattStation.
4. Install the WattStation hardware at your customer’s location
using the installation manual shipped with the product.
6 ©2012 GE Company All Rights Reserved GE Energy
WattStationTM Connect Reference Guide
How do I download the app?
The WattStation Connect mobile application can be downloaded
through iTunes app store.
To download WattStation Connect from your iPhone, follow these
steps:
1. Make sure you are connected to the internet.
2. Open your browser and type http://itunes.apple.com/us/app
in the address bar.
3. Search for WattStation Connect.
4. Click Download to download the app to your iPhone.
5. Upon downloading the mobile application, tap the Installer icon
to open the installer’s mobile application and sign in.
If you do not already have a WattStation Connect account, you are
prompted to register. For more information, see section How do I
register on WattStation Connect?
GE Energy ©2012 GE Company All Rights Reserved 7
WattStationTM Connect Reference Guide
TIP: If you wish to
register with a user
name instead of your
email address, you
can register on the
web application,
gewattstation.com.
Refer to section,
How do I log on to
the WattStation
Connect web
application? in this
guide for instructions.
How do I register on WattStation Connect?
If you are a first time user, you will need to register your account
with GE to start using the WattStation Connect app. Registering
your account helps to identify you in the system, and enables your
app to communicate with the WattStation.
When you download the app, the following page displays:
8 ©2012 GE Company All Rights Reserved GE Energy
Follow these steps to register your account:
1. Tap Register. The Registration Page displays:
WattStationTM Connect Reference Guide
2. Enter your email address.
3. Enter the Captcha Code displayed. Optionally, to generate
another image for the Captcha Code, tap New Image.
4. Tap Next. The License Terms page displays.
5. Tap Agree to accept the terms and conditions listed. The
Registration Page displays.
GE Energy ©2012 GE Company All Rights Reserved 9
Loading...