GE Industrial Solutions WattStation Connect Driver Second Edition User Manual

GE
Energy
TM
WattStation
User Guide for the Driver Second Edition
DET-764A
Connect
Document History
Edition Date Description
DET-764 May, 2012 First edition
DET-764A September,
2012
Second edition

Table of Contents

GE WattStationTM Connect for the Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Internet Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
What is WattStation Connect? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Additional Web Client Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
How do I download the app? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
How do I locate a WattStation? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
How do I register on WattStation Connect? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
How do I log on to WattStation Connect? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
How do I retrieve my password? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
How do I link an existing PayPal account to the app? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
How do I remove a PayPal link from WattStation Connect? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
How do I charge my vehicle? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
How do I end my charging session? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
How do I use the WattStation Connect web client? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Finding a station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Managing your settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Setting up a PayPal account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Activating the WattStation
Generating Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
How do I contact Customer Support? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
TM
Connect Payment Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
DET-764A Table of Contents 1
2 WattStation Connect
TM
for Drivers DET-764A

1 GE WattStationTM Connect for the Driver

NOTE
The GE WattStationTM Connect is a mobile app that acts as the conduit between the WattStation and its users.
Electric vehicle (EV) drivers use WattStation Connect to locate charging stations, look up prices and payment options, and pay for charging their vehicle from their smartphones.

Technical Specifications

WattStation Connect is available as a mobile application for the following smartphones in this release:
•iPhone
•Android
The WattStation Connect app is compatible only with WattStation pedestal charging stations. It cannot be used with wall mounted WattStation chargers.
®

Related Documentation

The following documents contain information relevant to WattStation Connect and may be referred to in this guide.
GE WattStation
TM
Pedestal EVSE Charger Operation and Maintenance manual.

Internet Links

Visit the GE website at www.ge.com
For more information about GE’s EV Infrastructure Solutions, visit
www.geindustrial.com/ev
For information about WattStation commercial and residential charging options, visit http://www.geindustrial.com/products/static/ecomagination-electric-
vehicles
To understand terms and concepts related to electric vehicles, visit http://
www.geindustrial.com/products/static/ecomagination-electric-vehicles/further­reading.html
To set up a PayPal account to authorize secure payments for your transactions, go to www.paypal.com WattStation Connect web client (www.gewattstation.com
DET-764A WattStation Connect™ for Drivers 3
. You can also set up or link a PayPal account through the
).

What is WattStation Connect?

GE WattStation Connect is a mobile app that allows you to communicate with the WattStation pedestal units and the charging network.
WattStations are charging stations that are independently owned and operated by organizations such as retail outlets, utilities, and parking service providers. Each organization sets its own price for using the WattStation.
WattStation Connect is the mobile app you can use on your smartphone to:
locate WattStations
get point-to-point directions to a WattStation from your current location
view which stations are accessible and available
view pricing options
register and create a user account
•scan the QR Code
authorize payment through PayPal
manage account settings
view transaction reports for charging activity
handle errors
4 WattStation Connect™ for Drivers DET-764A

Before You Begin

NOTE
GE recommends the following steps before downloading your WattStation Connect mobile app:
When you have created your user account, you are prompted to link the account to a PayPal account that is used to make payments for charging your vehicle. You may create a new PayPal account or link to an existing account.

Additional Web Client Tasks

As a driver, you also can use the WattStation Connect web client to:
Use an Internet Explorer or Safari web browser to open the WattStation Connect web client at www.gewattstation.com.
Create a WattStation Connect user account. For instructions, refer to section
"How do I register on WattStation Connect?" in this guide.
You can also create User Accounts directly from the WattStation Connect mobile app, and link existing PayPal accounts.
Locate charging stations on a map using the Find a Station tab. Refer to the topic "Finding a station" in this guide for additional information.
Manage your WattStation account settings on the Settings tab. Refer to
"Managing your settings" for details.
Manage your PayPal account on the Settings tab. Refer to "Setting up a PayPal
account" for more information.
Add RFID cards used to authorize and pay for charging sessions on the Settings tab. Refer to "Activating the WattStation
TM
Connect Payment Card" in this guide.
View charging transactions for your account on the Reports tab. See
"Generating Reports" for more information.
DET-764A WattStation Connect™ for Drivers 5

How do I download the app?

Status bar indicates the battery charge, time and connectivity
Navigation bar allows you to perform specific tasks. In this example, you can list charging stations, map them, refresh your search, or center your location.
These tabs allow you to navigate between frequently used actions.
The WattStation Connect mobile application can be downloaded through iTunes and through the Google app store.
To download WattStation Connect, follow these steps:
1. Make sure you are connected to the internet.
2. Open your browser and in the address bar:
For iPhone App, type: http://itunes.apple.com/us/app
For Android App, type: https://play.google.com/store/apps
3. Search for WattStation Connect.
4. Click Download to download the app to your device.
Upon downloading the mobile application, tap the WattStation Connect icon to open the mobile application and sign in.
If you do not already have a WattStation Connect account, you are prompted to register. For more information, see “How do I register on WattStation Connect?”
Once you log on, by default the Locator screen is displayed.
Figure 1-1 WattStation Connect on your Android
6 WattStation Connect™ for Drivers DET-764A

How do I locate a WattStation?

Locator >
Directions
The Locator tab allows you to look for a charging station from any location in United States or Canada.
The Locator tab is selected by default and the screen displays a map with different pushpins. You can look for WattStations on this screen using a Map view, List view, Station Details, or by centering your location on the map.
When you start the mobile application, you are prompted to use your current location.
If you touch Cancel, the map displays a generic map of the world.
•If you select Yes, the Locator screen displays a map with your current location in its center.
The Locator screen displays registered WattStations within a 50-mile radius of your current location as pushpin icons on the map. The pushpins use the following colors to indicate the WattStation’s availability for charging:
This color Indicates
White This charging station is available
Green This charging station is in use
Blue This charging station is unavailable
To search a WattStation by address or location, type an address or location (such as city name) using the keyboard that displays when you touch the
field.
While complete addresses return the best results, partial information can be entered in this field. Next, touch Search on this keyboard to find the location you entered.
DET-764A WattStation Connect™ for Drivers 7
Optionally, touch the Address or Location field, and a microphone icon displays. Speak your location into your Android. The phone recognizes your voice command and WattStation Connect displays it on your map.
You can also drag the map to your specific area of interest.
Touch to display a list of WattStations in your proximity without a map view. A list displays with the address of the charging station, its distance from your current location, and status.
Touch to return to the Map view.
Touch to center the map view on the search address you entered.
Touch to reload or refresh your screen after entering a new location.
Touch any pushpin icon on the map to view the name and address for a particular charging station. Touch the name of a station to display its Details screen which contains the following information:
This field Displays this information
Address Physical address of the charging
station.
Pricing Pricing plans available for a
charging session.
• Pay as you Charge: Fee based on the time spent connected to the WattStation.
• Pay Flat Rate: One-time flat fee applied for a charging session.
Access Access defined for this
WattStation by the station owner.
Charger level Charge level defined for this
WattStation. Level 2: 240 volt AC charging is supported at this time.
Status If this WattStation is available, in
use, or unavailable to charge your vehicle.
•Touch Directions to display point-to-point directions to this WattStation from your current location.
8 WattStation Connect™ for Drivers DET-764A
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