Gefen CAT5-9500HDS, CAT5-9500HDR User Manual

®

CAT5 • 9500HD

EXT-CAT5-9500HD

USER MANUAL

www.gefen.com

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Technical Support:

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Technical Support Hours:

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Write To:

Gefen Inc.
c/o Customer Service
20600 Nordhoff St.
Chatsworth, CA 91311

[e-mail]
www.gefen.com

Gefen Inc. reserves the right to make changes in the hard ware, packaging and any

accompanying doc u men ta tion without prior written notice.

CAT5•9500HD is a trademark of Gefen Inc.

© 2009 Gefen Inc., All Rights Reserved

Notice:

Rev X1

TABLE OF CONTENTS

1

2

3

4

5

6

7

8

9

10

11

INTRODUCTION

CONNECTING AND OPERATING THE CAT5•9500HD

CAT5•9500HD FRONT PANEL DESCRIPTIONS

CAT5•9500HDS BACK PANEL LAYOUT

CAT5•9500HDS BACK PANEL DESCRIPTIONS

CAT5•9500HDR BACK PANEL LAYOUT

CAT5•9500HDR BACK PANEL DESCRIPTIONS

CAT5 WIRING DIAGRAM

SERVICE SWITCH USAGE GUIDE

WIRING DIAGRAM

TROUBLESHOOTING

12

13

14

TERMINOLOGY

SPECIFICATIONS

WARRANTY

INTRODUCTION

Thank you for purchasing the new CAT5•9500HD series by Gefen, Inc.
The CAT5•9500HD by Gefen allows users the benefi ts of extending DVI, USB 1.1, PS/2,

RS232, and audio signals beyond the desktop. In a growing number of applications,
broadcast stations and production facilities there is a need to locate a computer remotely
from the keyboard, mouse, and video monitor. A CPU may need to be shared between
several users, for example, or moved to another room because of annoying fan noise.

The CA T5•9500HD series can be used to extend computers with noisy fans, printers, and
hard drives. With the potential to cover the distance of 200 feet, industry standard Category
5e (CA T-5e) cables are used for the extension of all the devices. One can connect additional
CAT5•9500HD series to the same computer, allowing access to the same computer from
other locations up to 200 feet apart.

Lengths and Distances Supported:

Up to 200 Feet....................................................................................1280x1024 @ 60Hz

Up to 150 Feet....................................................................................1920x1200 @ 60Hz

PACKAGE INCLUDES

The CAT5•9500HD system includes these items in the box:
(1) CAT5•9500HDS sender unit

(1) CAT5•9500HDR receiver unit
(2) 5V DC power supply with locking power tip connector
(1) DVI cable (6FT)
(2) PS/2 cables (6FT)
(1) Audio cable (6FT)
(1) USB cable (6FT)
(1) Set of rack ears
(1) User’s Manual

HOW IT WORKS

In its most basic application, the CA T5•9500HDS sender unit resides next to the com put er.
Supplied with the system, DVI, USB 1.1, PS/2, and audio cables con nect the computer to
the CAT5•9500HDS sender unit.

The CAT5•9500HDR receiver unit are placed next to the monitors and keyboard, mouse,
speakers, and RS232 devices, at the remote location. The monitor , keyboard, mouse, and
other devices are connected to the CA T5•9500HDR similar to the way they are con nect ed
to the back of the computer (PC or Macintosh).

1

CONNECTING AND OPERATING THE CAT5•9500HD

READ THESE NOTES BEFORE INSTALLING

OR OPERATING THE CAT5•9500HD SYSTEM

• Use industry standard Category 5e (CAT-5e) cable to operate the CAT5•9500HD

system.

• Please connect all the cables between the computer and the CAT5•9500HDS before
power up the CAT5•9500HDS unit.

• The CAT5•9500HD units are housed in a metal box for better RF shielding.

How to Connect the CAT5•9500HD Extender to your devices

1 Connect the supplied cables from the computer outputs into the CAT5•9500HD Sender

unit inputs. Only the peripherals being extended need to be connected.
2 Connect the cable from your display (monitor or projector) into the DVI out of the

CAT5•9500HD Receiver unit.
3 Connect the cables from your peripherals into their respective outputs on the

CAT5•9500HD Receiver unit.
4 Connect two CAT-5e cables for video and USB extension on the CAT-5 Video and

CAT-5 DDC channel. Two CAT-5e cables are required for video extension.
5 Connect one CAT-5e cable for audio extension and another CAT-5e for PS/2 and

RS-232 extension.
6 Plug the 5VDC power supplies into the CAT5•9500HD Sender and Receiver unit.

2

CAT5•9500HDS FRONT PANEL DESCRIPTIONS

Front Panel Function Description

POWER ON INDICATOR - Indicates that the unit is plugged in and powered on

1

1

CAT5•9500HDR FRONT PANEL DESCRIPTIONS

Front Panel Function Description

POWER ON INDICATOR - Indicates that the unit is plugged in and powered on

1

1

3

CAT5•9500HDS BACK PANEL LAYOUT

10 11 12

8 9

7

6

5

4

3

1 2

4

CAT5•9500HDS BACK PANEL DESCRIPTIONS

POWER - 5 VDC external power supply with locking power tip connector

1

CAT5 Video - RJ-45 input extends DVI input with CAT-5 cable

2

CAT5 USB/DDC - RJ-45 input extends USB and DDC signals with CAT-5 cable

3

DVI IN - DVI Input connects to your computer with the supplied DVI cable

4

USB IN - USB input from computer

5

KEYBOARD - Mini din PS/2 connector connects to PC for keyboard controls

6

MOUSE - Mini din PS/2 connector connects to PC for mouse controls

7

CA T -5 AUDIO - RJ-45 input extends audio out and audio in with CAT-5 cable

8

CAT-5 SERIAL PS/2- RJ-45 input extends RS232, and PS/2 keyboard and mouse

9

with CAT-5 cable

RS232 - DB-9 input from computer

10

AUDIO OUT - Audio Mini Jack input from computer

11

AUDIO IN - Audio Mini Jack input from computer

12

5

CAT5•9500HDR BACK PANEL LAYOUT

7 8 9 10 11 12

6

5

4

3

1 2

6

CAT5•9500HDR BACK PANEL DESCRIPTIONS

1

2

3

4

5

6

7

8

9

10

POWER - 5 VDC external power supply with locking power tip connector
CAT5 USB/DDC - RJ-45 input extends USB and DDC signals with CAT-5 cable
CAT5 Video - RJ-45 input extends video input with CAT-5 cable
DVI OUT - DVI output connects to the monitor for local video
USB Out - USB Output to devices
KEYBOARD - PS/2 output connects to the keyboard
MOUSE - PS/2 output connects to the mouse
CA T-5 AUDIO - RJ-45 input connects CA T -5 cable to receive extended audio in and

audio 2 signals
CAT-5 SERIAL PS/2 - RJ-45 input connects CAT-5 cable to receive extended

RS-232 and PS/2 signals

RS232 - DB-9 connector connects to RS-232 devices

11

12

AUDIO IN - Audio mini jack connects to microphone
AUDIO OUT - Audio mini jack connects to speakers

7

CAT5 WIRING DIAGRAM

8
1

1

2

RJ-45 Jack

Orange

White/Orange

White/Green

3

4

Blue

5

6

7

Green

White/Blue

White/Brown

8

Brown

1

2

RJ-45 Jack

3

4

5

6

8

7

8

8
1

SERVICE SWITCH USAGE GUIDE

Gefen CAT5 HD products (sender and receiver) both contain a pair of service switches
(also called dip switches) located underneath the unit. These service switches are
used to select from sets of confi gurations that will equalize the signal to best match
the conditions in your setup. For the CAT5•9500HD, there is 1 set of switches for the
monitor under both the sender and receiver units. The switches are hidden beneath
black stickers. Each bank of dip switches have 4 switches. Switches 3 and 4 are not
used. (*Note: Adjustments should be done with sources and display on.)

Sender Dip Switch Settings

Setting Switch 1 Switch 2

No Boost OFF ON

Normal Boost (Default) OFF OFF

Strong Boost ON OFF

Undefi ned ON ON

Receiver Dip Switch Settings

Setting Switch 1 Switch 2

No EQ (Default) OFF OFF

EQ Setting 2 ON OFF
EQ Setting 3 OFF ON

Maximum EQ ON ON

Adjustment Guidelines:

1) Strong boost should not be used on stranded cables. Strong boosting will cause
pixels or no picture on these cables.

2) Using the wrong settings will not damage the units; it will either produce no
image or a noisy image.

3) To eliminate the possibility of cross talk and interference, cables must be
terminated with 568B scheduling. (See page 8 for details)

9

WIRING DIAGRAM

10

TROUBLESHOOTING

Frequently Asked Questions

What kind of CAT-5e cable should I be using?

Solid core CAT-5e cable rated at 350 Mhz and terminated in 568a or 568b is the
minimum requirement. For resolutions greater than 1280x1024 or 1080i, Gefen
recommends solid CAT-6 cables.

I’m getting no video on the screens, what can I check?

First thing to check is make sure that the video CA T5 is linked to the other video CAT5 port
and the same with the DDC ports. Test to make sure the units are working with short CA T -5e
cables 15-20 feet. You can also make sure you have the correct boost setting confi gured
(refer to page 9).

I’m getting no video on the screens using ADC to DVI adapters, what is wrong?

ADC to DVI adapters remove the necessary 5V line that the extenders require on the input
to operate. To enable the 5V you will need to open up the sender unit. Next to each DVI
input connector will be a jumper that needs to be shorted to enable 5V to the input. This
should only be enabled when using a ADC to DVI Adapter otherwise damage to your video
card may result.

How can I fi x an occasionally fl ickering or fl ashing picture?

Flickering or a blinking image is the result of a loss of sync between the display and the
source. Try lowering the resolution to see if that helps, if it does, the CAT-5 cables you
are using are unable to handle the bandwidth of the higher resolution and thus you are
losing sync. Try a shielded CAT-6 cable on the video line to reduce interference. You
can also try adjusting the service switches. Usually this is caused by EMI and a shielded
CAT-6 with metal RJ-45 connectors with the drain wire soldered to the connectors will
resolve the issue. Please refer to the service switch guide on page 9 for the different
combinations.

Why is there a green or pink tint to my picture?

A tint of green or pink in the picture is a result of incorrect colorspace being transmitted.
This can be resolved by recycling power on your devices including the extender. If this
does not help, the DDC data containing the colorspace is not being transmitted correctly
due to loss in the CAT5 cable, try replacing the DDC cable.

Why is the USB dropping out every so often?

The USB bus is inherently not a very reliable system. Drop outs occur on occasion but if
it is happening quite often, then interference along the DDC line that is also transmitting
USB is causing the problem. Try using a shielded CAT-5e cable on this line instead.

I can’t seem to get my RS-232 devices to detect and connect, what’s wrong?

The CAT5-9500HD system only extends the Tx and Rx lines of RS232. If you need full
RS232 extension of every line, you will need the standalone RS232 Extender units.

Can I run the CAT-5 cable through a patch bay?

No, the signal will not transmit reliably

11

TERMINOLOGY

CAT-5

Category 5 cable, commonly known as Cat 5, is an unshielded twisted pair type cable
designed for high signal integrity . The actual standard defi nes specifi c electrical properties
of the wire, but it is most commonly known as being rated for its Ethernet capability of 100
Mbit/s. Its specifi c standard designation is EIA/TIA-568. Cat 5 cable typically has three
twists per inch of each twisted pair of 24 gauge copper wires within the cable.

CAT-5e

Similar to Cat 5 cable, but is enhanced to support speeds of up to 1000 megabits per
second

DDC

Short form for Display Data Channel. It is a VESA standard for communication between
a monitor and a video adapter. Using DDC, a monitor can inform the video card about its
properties, such as maximum resolution and color depth. The video card can then use
this information to ensure that the user is presented with valid options for confi guring the
display

DDWG

Digital Display Working Group DDWG are the creators of the DVI specifi cation.

DVI

Digital Visual Interface. Connection standard developed by Intel for connecting computers
to digital monitors such as fl at panels and DLP projectors. A consumer electronics version,
not necessarily compatible with the PC version, is used as a connection standard for HDTV
tuners and displays. Transmits an uncompressed digital signal to the display. The latter
version uses HDCP copy protection to prevent unauthorized copying

USB

Universal Serial Bus. An external peripheral interface standard for communication between
a computer and external peripherals over a cable using bi-serial transmission.

VESA

Video Electronic Standards Association, a consortium of manufacturers formed to establish
and maintain industry wide standards for video cards and monitors. VESA was instrumental
in the introduction of the Super VGA and Extended VGA video graphics standards with
a refresh rate of 70 Hz, minimizing fl icker and helping to reduce user eyestrain and
fatigue.

PS/2

A port type developed by IBM for the purpose of connecting a keyboard or mouse to a PC.
The PS/2 port has a mini DIN plug containing 6 pins. PS/2 ports are used so that the serial
port can be used by another device. The PS/2 port is often called the mouse port.

RS-232

Recommended Standard 232. This is the de facto standard for communication through PC
serial ports. It can refer to cables and ports that support the RS232 standard.

12

SPECIFICATIONS

Video Amplifi er Bandwidth ................................................................................ 165 MHz

Input Video Signal ......................................................................................... 1.2 volts p-p

Input DDC Signal .................................................................................... 5 volts p-p (TTL)

Single Link Range .............................................................................1080p / 1920 x 1200

Video Connector Type ................................................... DVI-I 29 pin female (digital only)

Link Connector ......................................................................................... RJ-45 Shielded

USB Input .................................................................................... USB type "B" connector

USB Output ............................................................................... USB type "A" connectors

PS/2 Keyboard Connector ........................................................................... 6 Pin MiniDin

PS/2 Mouse Connector ................................................................................ 6 Pin MiniDin

RS232 Connector ..................................................................................................... DB-9

Audio Connector: .............................................................3.5mm mini-Stereo phone jack

Power Consumption ......................................................................20 watts (max) per unit

Power Supply ..................................................... 5V DC with locking power tip connector

Dimensions .................................................................................. 17” W x 1.8” H x 4.4” D

Shipping Weight ....................................................................................................... 8 lbs.

13

WARRANTY

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en warrants the equipment it manufactures to be free from defects in material

and workmanship.
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equipment fails because of such defects and Gefen is notifi ed within two (2)
ears from the date of shipment, Gefen will, at its option, repair or replace the
quipment, provided that the equipment has not been subjected to mechanical,
lectrical, or other abuse or modifi cations. Equipment that fails under conditions

other than those covered will be repaired at the current price o

ect at the time of repair. Such repairs are warranted for ninety (90) days from

the da

reshipment to the Buyer.

parts and labor in

This warrant
without limitation, any implied warranty or merchantability or fi tness for any

articular purpose, all of which are expressly disclaimed.

1. Proo
ustomers outside the US are responsible for shipping charges to and from

2.
efen.

.

opper cables are limited to a 30 day warranty and cables must be in their

ori

The in
be accurate. However,
that ma
direct, indirect, special, incidental, or consequential dama
an
dama

For the latest warrant

ormation in this manual has been carefully checked and is believed to

defect or omission in this manual, even if advised of the possibility of such

es. The technical information contained herein regarding the features and

pecifi cations is subject to change without notice.

age at http://www.gefen.com/kvm/aboutus/warranty.js

is in lieu of all other warranties expressed or implied, includin

sale may be required in order to claim warranty.

inal condition.

en assumes no responsibility for any inaccuracies

be contained in this manual. In no event will Gefen be liable for

es resulting from

coverage information, please visit Gefen’s Warranty web

lease register your product online by visiting Gefen’s web site at

http://www.

RODUCT REGISTRATIO

efen.com/kvm/Registry/Registration.jsp

14

*ma-cat5-9500hd*

Rev X1

20600 Nordhoff St., Chatsworth CA 91311

1-800-545-6900 818-772-9100 fax: [phone]

www.gefen.com [e-mail]

Pb