Gecko INK 500 Technical Notes

in.k500

TM

intuitive color keypad

Full color control
Compact
Versatile

TechBook

in.k500 TechBook

Table of contents

Warnings .................................................................................................................................. 2

Introduction ............................................................................................................................ 3

Overview ................................................................................................................................. 4

- in.k500 keypad layout ............................................................................................. 4

- in.k500 dimensions ................................................................................................. 4

Installation ............................................................................................................................... 5

- Installation of in.k500 .............................................................................................. 5

- Drilling template ...................................................................................................... 6

- Installation notes ...................................................................................................... 7

- Connecting in.k500 keypad to the spa pack ........................................................ 7

- Installation errors ...................................................................................................... 8

- Power-up message ................................................................................................... 8

Connecting the in.stream and in.tune to the spa pack ...................................................... 9

- in.stream .................................................................................................................... 9

- in.tune ........................................................................................................................ 9

Keypad functions .................................................................................................................. 10

- Power ....................................................................................................................... 10

- Main screen ............................................................................................................ 10

- Start or stop accessories ........................................................................................ 10

- Water temperature ................................................................................................. 11

- Settings ...................................................................................................................... 11

- Water care ................................................................................................................ 12

- Water care modes ..............................................................................................12

- Modifying schedules ..........................................................................................13

- Audio ........................................................................................................................ 13

- Maintenance

- Maintenance reminders

- Standby (

- Date and time .......................................................................................................... 15

- Keypad settings ........................................................................................................ 15

(version 7.00 and higher)

- WiFi

- Config ....................................................................................................................... 17

- Restore/Audio configuration ............................................................................... 18

- About ....................................................................................................................... 18

- in.tune operation ................................................................................................... 19

- in.stream operation ................................................................................................ 20

Error messages ....................................................................................................................... 21

Specifications ........................................................................................................................ 22

(version 7.00 and higher)

(version 7.00 and higher)

version 6.00 and higher)

.............................................................................. 16

................................................................ 14

............................................. 14

........................................................................ 14

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in.k500 TechBook

Warnings

WARNINGS:

Before installing or connecting the unit, please read the following.

FAILURE TO COMPLY WITH THE FOLLOWING WARNINGS MAY SIGNIFICANTLY SHORTEN THE PRODUCT’S
LIFE TIME, AND LEAD TO FAILURES AS WELL AS HAZARDOUS CONDITIONS*. COMMON SENSE MUST ALWAYS
PREVAIL WHEN EVALUATING THE INSTALLATION AND/OR USE OF ANY ELECTRONIC CONTROL IN
A FINAL APPLICATION.

• RESPECT ENVIRONMENTAL CONDITIONS LISTED AT END OF TECHBOOK.

• THIS UNIT MUST BE INSTALLED BY QUALIFIED PERSONNEL.

• ONLY QUALIFIED PERSONNEL ARE TO SERVICE THIS UNIT.
THERE ARE NO USER SERVICEABLE PARTS INSIDE.

•THIS UNIT SHOULD BE INSTALLED ON A CLEAN FLAT SURFACE.

• THE GASKET ON THE BACK OF THE UNIT WILL PREVENT WATER INFILTRATION INSIDE, BEHIND THE MOUNTED
SURFACE. IF THE GASKET IS DAMAGED, SEAL THE BACK OF THE UNIT WITH SILICONE TO AVOID ANY LEAKAGE
BEHIND THE MOUNTED SURFACE.

• THIS UNIT MUST BE MOUNTED ON THE OUTSIDE EDGE OF THE SPA. SEE INSTALLATION SECTION FOR DETAILS.

• THE BACK OF THIS UNIT SHOULD NOT BE ENCLOSED IN A WAY THAT CAUSES WATER TO COLLECT.
SEE INSTALLATION SECTION FOR DETAILS.

* HAZARDOUS CONDITION:
A CONDITION THAT IS POTENTIALLY DAMAGING AND/OR DANGEROUS TO THE OPERATOR OR

SURROUNDINGS. THIS INCLUDES, BUT IS NOT LIMITED TO: FIRE, FLOODING OR OTHER WATER DAMAGE,
DIELECTRIC BREAKDOWNS (PRESENCE OF HIGH VOLTAGE), ETC.

MAINTENANCE

If you have problems, do not attempt to repair the unit yourself. Return it to your dealer or service station for servicing.

ACCESSORY PARTS

Be sure to use only the specified accessory parts. Use of other than designated parts may damage this unit internally
or may not securely install the unit in place. This may cause parts to become loose resulting in hazards or product
failure.

DISPOSAL OF THE PRODUCT

The appliance (or the product) must be disposed of separately
in accordance with the local waste disposal legislation in force.

Compatible spa controllers:
in.xm2, in.xe, in.yt, in.yj and in.ye with compatible software revision.

Aeware®, Gecko®, and their respective logos are Registered Trademarks of Gecko Alliance Group.
in.k500™, in.xm2™, in.xe™, in.yt™, in.ye™, in.yj™, in.tune™, in.stream™ and in.therm™,
and their respective logos are trademarks of Gecko Alliance Group.

All other product or company names that may be mentioned in this publication are tradenames, trademarks
or registered trademarks of their respective owners.

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in.k500 TechBook

Introduction

5

in.k500

intuitive color keypad

The in.k500 is built with all the great features you've
come to love in the in.k800, but in a smaller package.
It is discreet, compact, and unobtrusively beautiful.
Save space without losing out on function.

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in.k500 TechBook

Overview

in.k500 keypad layout

Key 1

Settings

Light Key

Mode

in.k500 dimensions

Up

Down

Selection lights Key 2

*Functions for keys 1 and 2 will depend on your system's low level configuration.

3.33"

(84.46 mm)

1.95"

(49.51 mm)

4

7. 16"

(181.74 mm)

in.k500 TechBook

Installation

Installation of in.k500

Gasket with or without adhesive

5

Optional wing nuts
and spacers

To install the in.k500, use the drilling template provided in this section.

Determine the mounting location and stick the template on chosen location.

Cut out an opening according to the template.

Clean the installation surface and peel the adhesive gasket from the back of the keypad.

Insert keypad and align it correctly, then ensure it is properly glued by gently pressing evenly on the entire surface.

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in.k500 TechBook

Installation

Drilling template

2.625"

66.68mm

R0.900"

22.86mm

6.750"

171.45mm

6.250"

158.75mm

R0.250"

6.35mm

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in.k500 TechBook

Installation

Installation notes

5

Vent hole on back of keypad should not be blocked.

Connecting in.k500 keypad to the spa pack

The back of the in.k500 should not be enclosed where
water can gather, but instead cut out.

in.k500 must be installed
on the outside edge of
the hot tub, so that it is
not subject to moisture
trapped by the cover.

Main keypad in.k500

To connect the in.k500 keypad, simply insert its in.link connector into the appropriate
keypad connector of the pack enclosure (as illustrated).

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in.k500 TechBook

Installation

Installation errors

Upon connecting the in.k500 to the spa pack you may see one of the following error messages:

Please follow the instructions in the message or contact your dealer for more information.

Power-up message

The in.k500 keypad does not store the date & time. When the in.k500 starts up after a power loss a message will
prompt the user to reprogram the date and time.

Note:
With the in.k500 equipped with a real-time clock (RTC):
If the power was lost for few hours, this message will
not appear.

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in.k500 TechBook

Connecting the in.stream and in.tune to the spa pack

See Factory reset/Audio configuration section for details on setting up audio.

in.stream

Use the adapter cable (Part # 9920-400976) to connect the in.stream to the CO port of the spa pack.

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in.tune

Use the adapter cable (Part # 9920-400976) to connect the in.tune to the CO port of the spa pack.

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in.k500 TechBook

Keypad functions

Power

Press any button to turn the keypad on. After 30 minutes
without activity it will shut off.

Main screen

The main screen gives you access to your accessories
and water temperature. At the bottom of the screen
you will see any error or maintenance messages
that are present.

Start or stop accessories

To start or stop an accessory, press the associated button.
Icons will become animated when their accessory
is turned on , and inanimate when turned off.
Icons on the screen will reflect the speed or state
of the devices running on your spa.

When an accessory has more than two states,
press the button until it reaches the desired state.

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in.k500 TechBook

Keypad functions

Water temperature

The temperature shown at the top of the screen
is the current water temperature. Use the Up and Down
buttons to set the desired temperature.

The set point will appear in blue at the bottom. After
3 seconds without any change to the set temperature
value, the keypad will resume the normal display of
messages.

When the set value is lower than the current temperature

Cooling to xx.x

than the current temperature,
indicated. Normally there is a short delay before
the heating starts, during which
is indicated.

will appear. When the set value is higher

Heating to xx.x

Heating Suspended

will be

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Settings

From the home page you can access the
where you will find:

•

Water care

•

Audio (if installed)

•

Standby (version 6.00 only)

•

Maintenance (version 7.00 and higher)

•

Date & time

•

Keypad

•

Wi-Fi (Version 7.00 and higher. Only available on
in.touch with software 11.00 and higher.)

•

Config

•

Restore

•

About

Use the arrow keys to move up and down in the list.
To select an option, press the lit button beside
it (Light button).

At any point you can press the Settings button to return
to the home screen.

Settings

,

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in.k500 TechBook

Keypad functions

Water care

The Water Care section will help you set up your ideal
filtration and heating settings. Choose from

Beginner, Energy Savings, Super Energy Savings
Weekender

Use Light key to choose your setting. A checkmark will
appear on the selected icon to confirm.

In Economy mode, the set point will be reduced
by 20°F*, which means that the heating system will not
be engaged unless the temperature falls to 20°F below
the spa's set temperature.

*Default pack value

, depending on your need.

Away,

, and

Water care modes

Away:

In this mode the spa will always be in economy;
the set point will be reduced by 20° F*.

Beginner:

The spa will never be in economy mode and will be
filtering according to the pack's low level configuration.

Energy Savings:

The spa will be in economy mode during the peak hours
of the day and resume normal mode on the weekend*.

Super Energy Savings:

The spa will always be in economy mode during peak
hours, every day of the week*.

Weekender:

The spa will be in economy mode from Monday
to Friday, and will run normally on the weekend*.

*Filtration will be reduced when the economy mode is active.

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in.k500 TechBook

Keypad functions

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Modifying schedules

To see and/or modify a Water Care category, use the lit
button to the right (Key 1) to open the selected Water
Care menu.

Use the arrow keys to choose a schedule to modify
(choice of economy and filtration schedules).
Use the Light key to move between parameters.

You have several possibilities for the schedule
(Mon-Fri, weekend, every day, or single days).
The schedules will be repeated every week. The time
and duration are set in 30 minute increments. Once you
have set the schedule, use Key 1 to go back. Ensure that
you have selected the desired Water Care option in the
main Water Care menu.

The filtration schedule shown on the screen will apply
to the main filtration pump, most likely pump 1. If your
spa uses a circulation pump configured to run 24 hours,
the screen will show you the purge setting instead
of filtration. The purges are pre-programmed for a fixed
number of minutes, therefore the duration will be
set to N/A on the screen, and only the start time can
be modified.

Audio

The in.k500 can be used with either the in.tune or
in.stream audio system. The Audio section in the Settings
menu gives you the option to disconnect or unpair your
Bluetooth enabled device when using the in.stream.
With version 7.00 and higher, it is also possible to select
Source to use a device connected by auxiliary cable or
Bluetooth wireless connection. For more information on
audio functions, see the in.tune or in.stream operation
section.

The Audio option will only appear in the menu for
keypads that are set up for an in.stream connection.

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in.k500 TechBook

Keypad functions

Maintenance

From the Settings page you can access the Maintenance
menu, which gives you access to the following options:

•

Maintenance reminders

•

Standby

Use the Up and Down keys to make a selection,
and Light key to confirm.

Maintenance reminders

The in.k500 keypad will remind you of maintenance
required on your spa, like rinsing or cleaning the filter.
Each task has its own duration, based on normal use.

The Maintenance reminders menu allows you to verify
the time left before maintenance is required, as well as to
reset the time once a task is completed.

(version 7.00 and higher)

(version 7.00 and higher)

Use the Up and Down keys to move through the list.

To reset a task select it by pressing Light key, then
confirm when prompted . Once you have confirmed the
task will be reset.

Standby (

The Standby mode allows you to service your spa .
Pumps will stop for 30 minutes, and automatically restart
after this time.

Once Standby mode has been activated a screen will
appear to show that pumps are stopped. The normal spa
page will return at the end of maintenance.

Press the Key 1 to leave Standby mode and restart
the spa.

Note:

In version 6.00 only, Standby mode is accessible directly
from the Settings page.

version 6.00 and higher)

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in.k500 TechBook

Keypad functions

5

Date and time

Here you can adjust the time format, change the year,
date and time. Use the arrows to choose the setting that
you want to adjust, and select it by pressing the Light key.
Use the arrow buttons to change the parameters, and
the Light key to move between parameters.

Key 1 will take you back to the main Settings menu.

Note:
In version 6.00 and earlier, only the day of the week can
be changed, and not the year or date.

Keypad settings

In this section you can change the temperature unit and
language. Use the arrow keys, and move to the setting that
you would like to change. Use the Light key to choose and
the arrow keys to modify.

Starting in version 7.00 you can change the display
orientation. When changed, the contextual options
and arrow keys adjust to the chosen orientation.
The Mode and Menu keys remain unchanged, as well as
the accessory keys in the main spa menu.

Note:
With the in.k500 equipped with a selectable rim light
color modul: If the "RGB backlight" option is enabled
in the spa configuration an option will appear to allow
selection of the keypad rim light color.

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in.k500 TechBook

Keypad functions

WiFi

(version 7.00 and higher)

For the WiFi menu to appear in the Settings menu your
in.touch module must be equipped with software
version 11.00 or higher. This menu allows you to connect
your in.touch module to a WiFi network or to change its
network.

For more details about other in.touch connection
methods please see the in.touch techbook.

To connect your in.touch module to a wireless network,
use the Up/Down keys to go to the WiFi option in the
Settings menu and Light key to select it.

After a few seconds the available networks will appear
on the screen, as well as their signal strength.

Use the Up/Down keys to move through the list.
Select your network by pressing on Light key.

If the WiFi network is password protected enter it when
prompted.

• Use the arrow keys to choose your letters
and change the type of character (uppercase,
lowercase, number, symbol).

• Use Key 2 to move the curser forward

• Use Key 1 to backspace

• Use Light key to confim

If no password is required the in.touch will connect
automatically.

Once the in.touch module is connected to a WiFi
network a check mark in a green circle will appear in the
WiFi menu, and the network logo will change to green in
Settings menu.

Note:

WiFi logo color in Settings menu corresponds to the
in.touch connection state.
Yellow = not connected
Green = connected to a network
Yellow with wait icon = connection attempt to a network
Red with wait icon = in.touch no longer detected
(in.touch must be reset before next connection attempt)

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in.k500 TechBook

Keypad functions

Config

Please do not make changes in the electrical
configuration section unless you are a qualified
electrician.

In this section you can change the low-level
configuration, number of phases, and input current.
Use Up/Down to move between parameters, and the
Light key to select a parameter to change.
Please refer to the TechBook for your specific spa pack
for details about the low level settings.

Once you have reached Number of Phases in the menu,
you cannot use the arrow keys to go back up to Low­level Configuration. Please go back and re-enter
the Config menu.

The table below shows the key assignation based on the accessories selected in your pack's low level configuration.
Please refer to the Quick Start Card (QSC) for specifications to identify the low level configuration for your spa.

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Possible key mappings

Low level configuration Key 1 Key 2 Light

1 pump Pump 1 --- Light

2 pumps Pump 1 Pump 2 Light

2 pumps + blower Pump 1 Pump 2 + Blower Light

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in.k500 TechBook

Keypad functions

Restore/Audio configuration

When you select Restore you will be asked
to confirm your choice. Doing so will reset all settings
to factory default.

Following a restore you will be asked to choose your
audio source. Use the arrow key to choose between
in.stream, in.tune and no/other audio.

This should only be done at installation or when
replacing a part.

About

This section shows information about the in.k500
software number, and the revision numbers
of the different components of your system.

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in.k500 TechBook

Keypad functions

in.tune operation

5

Mode

Play/ Pause

Press the Mode key to access your in.tune.

Play/Pause audio

Press the Play/Pause key to start or pause the audio.

Adjusting the volume

Press the Up or the Down key
to increase or decrease the volume.

Next track

Last track

Volume up

Volume down

Changing tracks

Use the Last Track and Next Track keys to change tracks
for the CD or AUX input. When in Radio mode, the Last
Track and Next Track keys will move through preset radio
stations on the selected band. To change bands or preset
stations, see your in.tune manual.

Turn power On/Off

(version 7.00 and higher)

Press and hold the Play/Pause key for 3 seconds to turn
the in.tune on or off.

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in.k500 TechBook

Keypad functions

in.stream operation

Mode

Play/ Pause

Press the Mode key to access your in.stream.

If you are using a device with Bluetooth technology,
it must be connected for functions to work.

Play/Pause audio

Press the Play/Pause button to start or pause the audio.

Next track

Last track

Volume up

Volume down

Changing tracks

Use the Last Track and Next Track keys to change tracks.

Adjusting the volume

Press the Up or the Down key to increase or decrease
the volume.

Turn power On/Off

(version 7.00 and higher)

Press and hold the Play/Pause key for 3 seconds to turn
the in.stream on or off.

Disconnect or Unpair Bluetooth

These options can be found under the Audio section
in the Settings menu.

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in.k500 TechBook

Error messages

The list below shows the different error messages that can appear on the home screen.
Refer to the troubleshooting and error codes section of the TechBook for your spa pack system.

Code Message

HL Warning! HL Error

FLO No flow for more than 2 hours

FLO No flow condition

HR Danger! Relay stuck

OH Warning! Spa temp. high

Pr Warning! Temp. probes defective

AOH Internal pack temp. high

FLC Flow switch closed

SP in Input voltage issue

RH NC Comm. error in.xm2 - in.therm

RH ID in.xm2 - in.therm incompatible

SC ER Learning mode error

F1 in.xm2 Fuse # 1 is blown

F2 in.xm2 Fuse # 2 is blown

F3 in.xm2 Fuse # 3 is blown

Hr Danger! Thermal fuse error

UPL The spa pack does not have valid software. Please insert valid in.stick to reprogram spa pack.

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in.k500 TechBook

Specifications

Part number

0607-008033

Model

IN.K506-CL-GE1

Environmental

Operating temperature: -4°F (-20°C) to 149°F (65°C)
Storage temperature: -22°F (-30°C) to 185°F (85°C)
Humidity: Up to 70% condensing
Water ingress protection: IPX-5

Mechanical

Weight: 0.78 lb (0.35kg)
Dimensions (W x H x D): 7.155” x 3.325” x 1.949” (182 mm x 84 mm x 50 mm)

Compatibility

in.yt, in.ye, in.yj, in.xe or in.xm2 spa packs with appropriate software revision

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Specifications and design are subject to change without prior notice.

Gecko Alliance

450 des Canetons, Quebec City (Qc), G2E 5W6 Canada, 1.800.78.GECKO

www.geckoalliance.com

9919-101209-C
Rev. 01-2015

© Groupe Gecko Alliance Inc., 2015
All trademarks or registered trademarks
are the property of their respective owners.

Printed in Canada