GE ZWE23PSHOSS, ZWE23PSHNSS, ZWE23PSHMSS, ZWE23PSHLSS, ZWE23PSHKSS Owner’s Manual
...
OWNER’S
MANUAL
Double-Door, Bottom-Drawer
Free-Standing Refrigerator
ENGLISH/FRANÇAIS/ESPAÑOL
Monogram.com
Consumer Information
Stainless Steel Refrigerator
Introduction
Contents
Your new Monogram refrigerator makes an eloquent statement of style, convenience and kitchen
planning flexibility. Whether you chose it for its purity of design, practical storage arrangements
or assiduous attention to detail—or for all of these reasons—you’ll find that your Monogram
refrigerator’s superior blend of form and function will delight you for years to come.
The information on the following pages will help you operate and maintain your refrigerator properly.
If you have any other questions, visit our Website at: monogram.com
Consumer Services
Important Phone Numbers .............22
Model and Serial Numbers ..............3
Performance Data Sheet ...............19
Problem Solver ...................17–18
Product Registration ...................3
Safety Instructions ................... 4-5
Warranty ...........................21
Water Filter Warranty .................20
Operating Instructions
Automatic Icemaker ...................13
Additional Features ...................14
Crispers ............................12
Internal Water Dispenser ................8
Shelves and Bins ..................10-11
Temperature Controls ..................6
Water Filter ..........................9
Care and Cleaning
Cleaning—Outside and Inside ...........14
Light Bulb Replacement .............. 16
Moving .............................15
Vacation. . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Before
using
your
refrigerator
Read this manual carefully. It is intended
to help you operate and maintain your new
refrigerator properly.
Keep it handy for answers to your questions.
If you don’t understand something or need
more help, there is a list of toll-free consumer
service numbers included in the back section
of this manual.
OR
Visit our Website at: monogram.com
2 49-60718-4
Consumer Information
Stainless Steel Refrigerator
Write
down
the model
& serial
numbers
If you
received a
damaged
refrigerator
Save time
& money
You’ll see them on a label inside the fresh food
compartment at the top on the right side.
Please write these numbers on the Consumer
Product Ownership Registration Card included
with the packing material.
Immediately contact the dealer (or builder) that
sold you the refrigerator.
Before you request service, check the Problem
Solver in the back of this manual.
Before sending in this card, please also
write these numbers here:
Model Number
Serial Number
Use these numbers in any correspondence
or service calls concerning your refrigerator.
It lists causes of minor operating problems that
you can correct yourself.
If you
need
service
To obtain service, see the Consumer Services
page in the back of this manual.
We’re proud of our service and want you to be
pleased. If for some reason you are not happy
with the service you receive, here are steps to
follow for further help.
For customers in the USA:
FIRST, contact the people who serviced your
appliance. Explain why you are not pleased. In
most cases, this will solve the problem.
NEXT, if you are still not pleased, contact
Monogram.com or call 888.444.1875 during
normal business hours
For customers in Canada:
FIRST, contact the people who serviced your
appliance. Explain why you are not pleased.
In most cases, this will solve the problem.
NEXT, if you are still not pleased, write all the
details—including your phone number to:
Director, Consumer Relations
MC Commercial Inc.
1 Factory Lane, Suite 310
Moncton, N.B. E1C 9M3
49-60718-4 3
IMPORTANT SAFETY INSTRUCTIONS
WARNING
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located in accordance with the Installation Instructions
before it is used.
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or cleaning.
NOTE: Power to the refrigerator/freezer cannot be
disconnected by any setting on the control panel.
NOTE: Repairs must be performed by a qualified
Service Professional.
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vapors and liquids in the vicinity of this or any other
appliance.
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cans with a flammable propellant in this appliance.
CAUTION
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when they are cold. Glass shelves and covers may
break if exposed to sudden temperature changes or
impact, such as bumping or dropping. Tempered
glass is designed to shatter into many small pieces if it
breaks.
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between the doors and between the doors and cabinet
are necessarily small. Be careful closing doors when
children are in the area.
To reduce the risk of fire, explosion, electric shock, or injury when using your refrigerator/freezer,
follow these basic safety precautions:
To reduce the risk of injury when using your refrigerator/freezer, follow these basic safety
precautions.
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children, remove the fresh food and freezer doors
from any refrigerator/freezer before disposing of it or
discontinuing its use.
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stand on, or play in or with the appliance.
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or mental capabilities or lack of experience and
knowledge can use this appliance only if they are
supervised or have been given instructions on safe
use and understand the hazards involved.
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and similar applications such as: staff kitchen areas in
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catering and similar non-retail applications.
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compartment when hands are damp or wet, skin may
stick to these extremely cold surfaces.
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completely.
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with the moving parts of the ejector mechanism, or
with the heating element that releases the cubes. Do
not place fingers or hands on the automatic ice making
mechanism while the freezer is plugged in.
STATE OF CALIFORNIA PROPOSITION 65 WARNINGS
WARNING
This product contains one or more chemicals known to the State of California to cause cancer and
birth defects or other reproductive harm.
PROPER DISPOSAL OF YOUR OLD REFRIGERATOR
WARNING
Failure to follow these disposal instructions can result in death or serious injury
IMPORTANT: Child entrapment and suffocation are not
problems of the past. Junked or abandoned refrigerators
DUHVWLOOGDQJHURXVHYHQLIWKH\ZLOOVLWIRU³MXVWDIHZGD\V´
If you are getting rid of your old refrigerator, please follow
the instructions below to help prevent accidents.
Refrigerant and Foam Disposal:
Dispose of appliance in accordance with Federal and Local Regulations. Flammable insulation material used requires
special disposal procedures. Contact your local authorities for the environmentally safe disposal of your appliance.
SUFFOCATION AND ENTRAPMENT HAZARD
Before You Throw Away Your Old Appliance
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Ŷ Leave the shelves in place so that children may not
easily climb inside.
READ AND SAVE THESE INSTRUCTIONS
4 49-60718-4
IMPORTANT SAFETY INSTRUCTIONS
WARNING
Keep flammable materials and vapors, such as gasoline, away from refrigerator. Failure to do so can result in fire,
explosion, or death.
WARNING
Built-in style models (models PYE, CYE, GYE, PWE, CWE, PYD, and ZWE) are top heavy, especially with any doors
open. These models must be secured with the anti-tip floor bracket to prevent tipping forward, which could result in
death or serious injury. Read and follow the entire installation instructions for installing the anti-tip floor bracket packed
with your refrigerator.
Explosion Hazard.
Tip Over Hazard.
CONNECTING ELECTRICITY
WARNING
Plug into a grounded 3-prong outlet
Do not remove the ground prong
Do not use an adapter
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.
Do not, under any circumstances, cut or remove the third (ground) prong from the power cord. For personal
safety, this appliance must be properly grounded.
The power cord of this appliance is equipped with a
3-prong (grounding) plug which mates with a standard
3-prong (grounding) wall outlet to minimize the possibility
of electric shock hazard from this appliance.
Have the wall outlet and circuit checked by a qualified
electrician to make sure the outlet is properly grounded.
Where a standard 2-prong wall outlet is encountered, it
is your personal responsibility and obligation to have it
replaced with a properly grounded 3-prong wall outlet. Do
not use an adapter.
The refrigerator should always be plugged into its own
individual electrical outlet which has a voltage rating that
matches the rating plate.
ELECTRICAL SHOCK HAZARD
A 115 Volt AC, 60 Hz, 15- or 20-amp fused, grounded
electrical supply is required. This provides the best
performance and also prevents overloading house wiring
circuits which could cause a fire hazard from overheated
wires.
Never unplug your refrigerator by pulling on the power
cord. Always grip plug firmly and pull straight out from the
outlet.
Immediately discontinue use of a damaged supply cord.
If the supply cord is damaged, it must be replaced by a
qualified service professional with an authorized service
part from the manufacturer.
When moving the refrigerator away from the wall, be
careful not to roll over or damage the power cord.
READ AND SAVE THESE INSTRUCTIONS
49-60718-4 5
Operating Instructions
Stainless Steel Refrigerator
Temperature
controls
Changing Temperature Controls
Temperature Display is located on inside
of left-hand refrigerator door. To change
the temperature, press and release the
REFRIGERATOR or FREEZER pad. The
ACTUAL TEMP light will come on and the
display will show the actual temperature. To
change the temperature, tap either the
REFRIGERATOR or FREEZER pad until the
desired temperature is displayed.
To turn OFF cooling system, press and hold
the REFRIGERATOR and FREEZER pads
simultaneously for 3 seconds. When the
cooling system is OFF the display should read
OFF.
To turn ON cooling system, press either
REFRIGERATOR or FREEZER pad. The
display will show the preset temperature
settings of 37°F (2.77°C) for refrigerator and
0°F (-17.77°C) for freezer. Turning the cooling
system off stops the cooling to refrigerator, but
it does not shut off the electrical power.
NOTE: The refrigerator is shipped with
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FRQWUROV,IWKLV¿OPZDVQRWUHPRYHGGXULQJ
installation, remove it now.
NOTE: For optimal temperature
performance, we recommend to avoid
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vents of the fresh food air tower and thus
EORFNLQJWKHDLUÀRZ
Refrigerator
Hold 3 Sec for °F/°C
Recommended: 37 °F
Actual Set
F
Energy Smart
Recommended: 0°F
Freezer
Energy Smart Override
Hold 3 Seconds
Door Alarm
Ice Maker
Lock Controls
Hold 3 Seconds
Reset Filter
Hold 3 Seconds
Door alarm
The door alarm will sound if either door is open
for more than 2 minutes. The beeping sound
will stop when you close the door.
Icemaker
Lock
controls
Reset filter
Press to turn the icemaker on or off.
Press and hold for 3 seconds to lock or unlock
the refrigerator and freezer controls.
Press and hold for 3 seconds after replacing
the filter to reset the timer.
6 49-60718-4
Dispensers
Stainless Steel Refrigerator
Sabbath
Mode
Internal water
dispenser
Press and hold lock & light (door alarm &
icemaker buttons for non-dispense models)
simultaneously for 3 seconds to enter/exit
Sabbath mode.
The water dispenser is located on the left wall
inside the refrigerator compartment.
To dispense water:
1 Hold the glass against the recess.
2 Push the water dispenser button.
3 Hold the glass underneath the dispenser for
2–3 seconds after releasing the dispenser
button. Water may continue to dispense after
the button is released.
If no water is dispensed when the refrigerator is
first installed, there may be air in the water line
system. Press the dispenser button and run
11»2 gallons (5.67 liters) to remove trapped air
from the water line and to fill the water system.
During this process, the dispenser noise may
be loud as the air is purged from the water line
system. To flush out impurities in the water
line, throw away the first 6 glassfuls of water.
Sabbath Mode will turn off or dim interior lights,
temperature control and advanced features.
Compressor will run on a timed defrost when in
Sabbath mode.
NOTE: To avoid water deposits, the dispenser
should be cleaned periodically by wiping with a
clean cloth or sponge.
49-60718-4 7
Water Filter
Stainless Steel Refrigerator
Water
filter
Water Filter Cartridge
The water filter cartridge is located in the fresh
food interior on the left side wall, near the top.
Select models use radio frequency identification
(RFID) to detect leaks and monitor filter status.
The RFID technology is certified by the FCC.
FCCID: ZKJ-EBX1532P001 ICID:
10229A-EBX1532P001
“This device complies with part 15 of the FCC
Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any
interference received, including interference that
may cause undesired operation.”
“This device complies with Industry Canada
licence-exempt RSS standard(s). Operation is
subject to the following two conditions: (1) this
device may not cause interference, and (2) this
device must accept any interference, including
interference that may cause undesired operation
of the device.”
When to Replace the Filter Cartridge
The filter cartridge should be replaced every six
months or earlier if 170 gallons (643.52 liters) of
water has been dispensed or the flow of water to
the dispenser or icemaker decreases.
Touch Screen Models: A filter status message
will appear on the screen when the water filter
needs to be replaced. The filter status will
automatically update when the filter is replaced.
Non-touch Screen Models: A filter indicator light
will illuminate on the screen when the water filter
needs to be replaced.
Removing the Filter Cartridge
To replace the filter, first remove the old cartridge
by opening the filter door and pulling on the bottom
of the cartridge to allow it to swing outward. When
the cartridge can no longer swing, gently pull
to unseat it from the cartridge holder. DO NOT
TWIST CARTRIDGE. A small amount of water
may drip out.
Installing the Filter Cartridge
1. Align top of filter with cartridge holder and push
until cartridge is fully seated. The arrow on the
label should point up if cartridge is oriented
correctly.
2. While continuing to ensure cartridge is fully
seated in the holder, gently swing the filter
inward until it is in position. If filter will not swing
easily, check to ensure filter is properly aligned
and fully seated within the cartridge holder.
Swing
1
Push \ Pull
2
3. Run two gallons (7.57 liters) of water through
the cold water dispenser (about 5 minutes) to
remove air from the system. A newly installed
filter cartridge will cause water to spurt from
the dispenser. Use a large pitcher or sports
bottle to catch the water spray.
4. Reset Filter Status message (non-touch screen
models).
NOTE: It is normal for water to appear discolored
during the initial system flush. Water color
will return to normal after first few minutes of
dispensing.
Filter Bypass Plug
To reduce the risk of property damage due to
water leakage, you MUST use the filter bypass
plug when a replacement filter cartridge is not
available. Some models do not come equipped
with the filter bypass plug. To obtain a free bypass
plug, call 800-GECARES, in Canada call 800.561-
3344. The dispenser and icemaker will not operate
without either the filter or the bypass plug installed.
The bypass plug is installed in the same way as a
ILOWHUFDUWULGJH´
WARNING
To reduce the risk associated with choking, do not allow children under 3 years of age to have
access to small parts during the installation of this product. The disposable filter cartridge should be
replaced every 6 months at the rated capacity, or sooner if a noticeable reduction in flow rate occurs.
For the maximum benefit of your filtration system, GE Appliances recommends the use of GE Appliances-
branded filters only. Using GE Appliances-branded filters in GE Appliances and Hotpoint® refrigerators
provides optimal performance and reliability. GE Appliances filters meet rigorous industry NSF standards
for safety and quality that are important for products that are filtering your water. GE Appliances has not
qualified non-GE Appliances-branded filters for use in GE Appliances and Hotpoint refrigerators and
there is no assurance that non-GE Appliances-branded filters meet GE Appliances standards for quality,
performance and reliability.
If you have questions, or to order additional filter cartridges, visit our website at monogram.com
or call Monogram Preferred Service, 800.444.1845. In Canada, call 888.880.3030.
8 49-60718-4
Shelves and Bins
Stainless Steel Refrigerator
Rearranging
the shelves
Spillproof
shelves
Shelves in the refrigerator compartment
are adjustable.
Refrigerator Compartment
To remove:
1. Remove all items from the shelf.
2. Tilt the shelf up at the front.
3. Lift the shelf up at the back and bring
the shelf out.
To replace:
1. While tilting the shelf up, insert the top hook
at the back of the shelf in a slot on the track.
2. Lower the front of the shelf until the bottom
of the shelf locks into place.
Spillproof shelves have special edges to help
prevent spills from dripping to lower shelves.
2
1
2
1
QuickSpace™
shelf*
This shelf splits in half and slides under itself for
storage of tall items on the shelf below.
This shelf can be removed and replaced or
relocated (just like spillproof shelves).
NOTE: The back half of the Quick Space Shelf is
not adjustable.
*Select Models Only
49-60718-4 9
Shelves and Bins
Stainless Steel Refrigerator
Nonadjustable
dairy bin
Adjustable
bins on
doors
To remove: Lift the dairy bin straight up,
then pull out.
To replace: Engage the bin in the molded door
supports and push down. The bin will lock in
place.
Adjustable bins can easily be carried from
refrigerator to work area.
To remove: Lift bin straight up, then pull out.
To replace or relocate: Slide in the bin just
above the molded door supports, and push down.
The bin will lock in place.
Drop down tray *
(tray open)
1. Open right fresh food door
2. Depress both buttons on lower sides of bin
and bin will drop down.
3. Reverse to reinstall.
*Select Models Only
Freezer basket
and drawer
Dispense Models
(Right Hand Door)
1. Basket.
2. Drawer
3. Ice Bucket*
*Select Models Only
Non-Dispense Models
(Left Hand Door)
10 49-60718-4
Shelves and Bins
Stainless Steel Refrigerator
Basket
removal
(bottom
drawer)
NonAdjustable
bins on
the freezer
door
1. Open fresh food doors.
2. Open freezer door to the stop position.
3. Remove freezer basket by lifting up the rear
of the basket and rotate it upward.
4. Lift it out to remove.
To replace:
Reverse step 1 thru 4 to replace.
To remove: push in plastic tab on either left or right
side
To replace: slide bin into location until it locks into
place.
Adjustable
deli/produce
drawer
Drawer
divider*
To remove: pull the drawer out to the stop
position. Lift the front of the drawer up and out.
To replace: pull left and right slides untill fully
extended. Place drawer back in first and rotate
drawer front down to seat on slides. Push the
drawer in to closed position.
To remove: pull the drawer out to the stop
position. Slide pan divider to right to release it
from the pan.
To replace: place pan divider into the groove on
the right and slide it to the left as needed.
*Select Models Only
49-60718-4 11
Climate Zone and Temperature Controlled Drawer
Stainless Steel Refrigerator
ClimateZone
Temperature
controlled
drawer
Keep fruits and vegetables organized in separate
compartments for easy access.
Excess water that may accumulate in the bottom
of the drawers or under the drawers should be
wiped dry.
The Temperature Controlled Drawer is a fullwidth drawer with adjustable temperature control.
This drawer can be used for large miscellaneous
items.
To change setting, press select button.
NOTE: Temperatures indicate the appropriate
temperatures for the food and actual temperatures may vary based on normal operation and
other factors such as door openings and fresh
food set point.
Meat Beverage Deli
32° 34° 38°
CAUTION
Do not store glass bottles at this setting. If
they are frozen, they can break and result in
personal injury.
Laceration Hazard.
Select
12 49-60718-4
Automatic Icemaker
Stainless Steel Refrigerator
Automatic
icemaker*
NOTE: A newly installed refrigerator may take 12 to 24 hours to begin making ice.
The icemaker will produce seven cubes
per cycle approximately 100–130 cubes
in a 24-hour period, depending on freezer
compartment temperature, room temperature,
number of door openings and other use
conditions.
The icemaker will fill with water when it cools to
15°F (-10°C). A newly installed refrigerator may
take 12 to 24 hours to begin making ice cubes.
If the refrigerator is operated before the water
line connection is made to the unit or if the
water supply to an operating refrigerator
is turned off, make sure that the icemaker
is turned off. Once the water has been
connected to the refrigerator, the icemaker may
be turned on. See the table below for details.
You may hear a buzzing sound each time the
icemaker fills with water.
Throw away the first few batches of ice to allow
the water line to clear.
Be sure nothing interferes with the sweep of
the feeler arm.
When the bin fills to the level of the feeler
arm, the icemaker will stop producing ice. It is
normal for several cubes to be joined together.
If ice is not used frequently, old ice cubes will
become cloudy, taste stale and shrink.
NOTE: In homes with lower-than-average
water pressure, you may hear the icemaker
cycle multiple times when making one batch of
ice.
CAUTION
personal injury, avoid contact with the moving
parts of the ejector mechanism, or with the
heating element that releases the cubes. Do
not place fingers or hands on the automatic
ice making mechanism while the refrigerator is
plugged in.
7RWXUQRIIWKHLFHPDNHUXVHWKH³,FHPDNHU´
button on the controls.
Icemaker
Feeler Arm
To minimize the risk of
Accessing
ice
Freezer Ice Bucket*
The ice storage is in the freezer compartment
drawer.
• Open the freezer drawer.
• The ice bucket is located on the left side of
the upper basket.
• Pull the upper basket forward to remove the
ice bucket.
*Select Models Only
Freezer
Ice
Bucket
49-60718-4 13
Care and Cleaning
Stainless Steel Refrigerator
Cleaning
the outside
Cleaning
the inside
The stainless steel panels and handles
can be cleaned with a commercially available
stainless steel cleaner such as Stainless Steel
Magic™.
Stainless Steel Magic is available at Ace, True
Value, Servistar, HWI and other leading stores.
It is also available by visiting Monogram .com
or calling 800.444.1845. 877.959.8688. Order
part number WX10X15.
To help prevent odors, leave an open box
of baking soda in the fresh food and freezer
compartments.
Unplug the refrigerator before cleaning.
If this is not practical, wring excess moisture
out of sponge or cloth when cleaning around
switches, lights or controls.
Use warm water and baking soda solution—
about a tablespoon (15 ml) of baking soda to
a quart (1 liter) of water. This both cleans and
neutralizes odors. Rinse and wipe dry.
Use of any cleaning solution other than that
which is recommended, especially those
that contain petroleum distillates, can crack
or damage the interior of the refrigerator.
Do not wash any plastic refrigerator parts in
the dishwasher.
Do not use appliance wax or polish on the
stainless steel.
Silver-accented plastic parts should be
washed with soap or other mild detergents.
Wipe clean with a sponge, damp cloth or paper
towel.
Do not use scouring pads, powdered cleaners,
bleach or cleaners containing bleach because
these products can scratch and weaken the
paint finish.
CAUTION
or covers with warm water when they are
cold. Glass shelves and covers may break
if exposed to sudden temperature changes
or impact, such as bumping or dropping.
Tempered glass is designed to shatter into
many small pieces if it breaks.
Do not clean glass shelves
Behind the
refrigerator
Be careful when moving the refrigerator away
from the wall. All types of floor coverings can
be damaged, particularly cushioned coverings
and those with embossed surfaces.
Raise the leveling legs located at the bottom
front of the refrigerator.
Pull the refrigerator straight out and return it to
position by pushing it straight in. Moving the
refrigerator in a side direction may result in
damage to the floor covering or refrigerator.
Lower the leveling legs until they touch the
floor.
WARNING
ELECTRICAL
SHOCK HAZARD When pushing the
refrigerator back, make sure you don’t roll
over the power cord or icemaker supply
line.
14 49-60718-4
Care and Cleaning
Stainless Steel Refrigerator
Preparing
for vacation
Preparing
to move
For long vacations or absences, remove food
and unplug the refrigerator. Clean the interior
with a baking soda solution of one tablespoon
(15 ml) of baking soda to one quart (1 liter) of
water. Leave the doors open.
If the temperature can drop below freezing,
have a qualified service technician drain
the water supply system to prevent serious
property damage due to flooding.
1) Turn refrigerator off (pg. 7) or unplug the
refrigerator.
2) Empty ice bucket
3) Turn water supply off
Secure all loose items such as shelves and
drawers by taping them securely in place to
prevent damage.
When using a hand truck to move the
refrigerator, do not rest the front or back of the
refrigerator against the hand truck. This could
damage the refrigerator. Handle only from the
sides of the refrigerator.
If you cut the water supply off, turn off the
icemaker (pg. 18).
Upon returning from vacation:
1) Replace the water filter.
2) Run 2 gallons (7.57 liters) of water through
the cold water dispenser (about 5 minutes)
to flush the system.
Be sure the refrigerator stays in an upright
position during moving.
49-60718-4 15
Replacing the Light Bulbs
Stainless Steel Refrigerator
Fresh food
compartment—
upper light
There is LED lighting in fresh food
compartment and on the bottom of the fresh
food doors to light the freezer compartment.
An authorized technician will need to replace
the LED light.
If this assembly needs to be replaced, call
Monogram Preferred Service at 800.444.1845
United States or 888.880.3030 in Canada.
LED Lights
16 49-60718-4
The Problem Solver
Stainless Steel Refrigerator
Normal
operating
sounds
Newer refrigerators sound different from older refrigerators. Modern refrigerators have more
features and use newer technology.
Do you hear what I hear? These sounds are normal.
HUMMM...
WHOOSH...
The new high efficiency compressor
may run faster and longer than your old
refrigerator and you may hear a highpitched hum or pulsating sound while it is
operating.
You may hear a whooshing sound when
the doors close. This is due to pressure
equalizing within the refrigerator.
After dispensing ice, a motor will close
the ice chute to keep warn room air from
entering the ice bucket, maintaining ice at
a freezing temperature.
The hum of the motor closing the ice chute is
normal, shortly after dispensing ice.
You may hear the fans spinning at
high speeds. This happens when the
refrigerator is first plugged in, when the
doors are opened frequently or when
a large amount of food is added to the
refrigerator or freezer compartments. The
fans are helping to maintain the correct
temperatures.
The fans change speeds in order to
provide optimal cooling and energy
savings.
CLICKS, POPS,
CRACKS and CHIRPS
You may hear cracking or popping sounds
when the refrigerator is first plugged in.
This happens as the refrigerator cools to
the correct temperature.
Expansion and contraction of cooling
coils during and after defrost can cause a
cracking or popping sound.
On models with an icemaker, after an ice
making cycle, you may hear the ice cubes
dropping into the ice bucket.
On models with a dispenser, during
water dispense, you may hear the water
lines move at initial dispense and after
dispenser button is released.
WATER SOUNDS
The flow of refrigerant through the cooling
coils may make a gurgling noise like
boiling water.
Water dropping on the defrost heater
can cause a sizzling, popping or buzzing
sound during the defrost cycle.
A water dripping noise may occur during
the defrost cycle as ice melts from the
evaporator and flows into the drain pan.
Closing the door may cause a gurgling
sound due to pressure equalization.
For additional information on
normal icemaker and dispenser
operating sounds, see the
Automatic Icemaker and Internal
Water Dispenser sections.
49-60718-4 17
The Problem Solver
Stainless Steel Refrigerator
Questions?
Use this
problem
solver!
Problem Possible Cause
Handle is loose/handle has a
gap.
Refrigerator beeping • This is door alarm. Turn off or disable with door closed. If door
Not cooling • The cooling system is off. Turn cooling back on. See Operating
Water has poor taste/odor • Water dispenser has not been used for a long time. Dispense
Water in glass is warm • Normal when refrigerator is first installed. Wait 24 hours for the
Water dispenser does not work • Water supply line turned off or not connected. See Installing the
• Handle needs adjusting. See Attach Fresh Food Handle and
Attach the Freezer Handle sections for detailed instructions.
open and alarm is sounding, you can only snooze the alarm.
Instructions..
water, until all water in system is replenished.
refrigerator to completely cool down.
• Water dispenser has not been used for a long time. Dispense
water, until all water in system is replenished.
• Water system has drained. Allow several hours for replenished
supply to chill.
Water Line.
• Water filter clogged or filter/bypass plug* not installed. Replace
filter cartridge or remove filter and install bypass plug.
• Air may be trapped in the water system. Press the dispenser arm
for at least 2 gallons (7.57 liters).
• Water in reservoir is frozen because the controls are set too cold.
Set the refrigerator control to a warmer setting and wait 24 hours.
If the water does not dispense after 24 hours, call for service.
Water spurting from dispenser • Newly installed filter cartridge. Run cold water from the dispenser
for 2 gallons (7.57 liters).
No water or ice cube production
Water is leaking from dispens-er• Air may be present in the water line system, causing water to drip
Freezer cooling, fresh food not
cooling
*Some models do not come equipped with the filter bypass plug. To obtain a free bypass plug, call 800-GECARES.
In Canada, call 888.880.3030.
• Supply line or shutoff valve is clogged. Call a plumber.
• Water filter is clogged. Replace filter cartridge or remove filter and
install bypass plug*.
• Filter cartridge not properly installed. Remove and reinstall filter
cartridge, being certain that it locks in place.
• Icemaker is turned off. Check that the icemaker is turned on. See
Automatic Icemaker.
after being dispensed. Dispense water for at least 5 minutes to
remove air from system.
• Normal, when refrigerator first plugged in or after extended power
outage. Wait 24 hours for temperature in both compartments to
reach selected temperatures.
18 49-60718-4
Performance Data Sheet
Model: GE Appliances RPWFE
Use Replacement Cartridge RPWFE.
The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible
limit for water leaving the system as specified in NSF/ANSI Standard 42 and Standard 53. System tested and certified by NSF International against
NSF/ANSI Standard 42 and Standard 53 for the reduction of substances listed below.
Capacity 170 Gallons (643.5 Liters). Contaminant Reduction Determined by NSF testing.
Substance Tested
for Reduction Average Influent
Chlorine Taste and Odor
Nominal Particulate
Class I, , ≥0.5 to < 1.0 µm
Asbestos 109 MFL
Atrazine 0.009 mg/L 0.009 mg/L ± 10% 94.4% 0.0005 mg/L 0.003 mg/L N/A J-00102058
Benzene 0.016 mg/L 0.015 mg/L ± 10% 96.4% 0.001 mg/L 0.005 mg/L N/A J-00102065
Carbofuran 0.08 mg/L 0.08 mg/L ± 10% 98.8% 0.001 mg/L 0.04 mg/L N/A J-00102059
Cyst* 104,750 cysts/L Minimum 50,000 cysts/L 99.99% 3 cyst/L N/A ≥99.95% J-00102057
Lead pH @6.5 0.140 mg/L 0.15 mg/L ± 10% 99.3% 0.001 mg/L 0.010 mg/L N/A J-00102052
Lead pH @8.5 0.158 mg/L 0.15 mg/L ± 10% 98.3% 0.002 mg/L 0.010 mg/L N/A J-00102053
Mercury @ pH 6.5 0.006 mg/L 0.006 mg/L ± 10% 91% 0.0003 mg/L 0.002 mg/L N/A J-00102054
Mercury @ pH 8.5 0.006 mg/L 0.006 mg/L ± 10% 88.3%% 0.0007 mg/L 0.002 mg/L N/A J-00104087
Lindane 0.002 mg/L 0.002 mg/L ± 10% 99% 0.00002 mg/L 0.0002 mg/L N/A J-00102063
P-Dichlorobenzene 0.222 mg/L 0.225 mg/L ± 10% 99.8% 0.0005 mg/L 0.075 mg/L N/A J-00102067
Toxaphene 0.015 mg/L 0.015 mg/L ± 10% 93.5% 0.001 mg/L 0.003 mg/L N/A J-00102061
2, 4-D Reduction 0.218 mg/L 0.210 mg/L±10% 99.9% 0.0001 mg/L 0.07 mg/L N/A J-00102064
VOC 0.278 mg/L 0.300 mg/L ± 10% 97.7% 0.0015 mg/L N/A ≥95% J-00102070
*Based on the use of Cryptosporidium parvum oocysts.
2.0 mg/L 2.0 mg/L ± 10% 97.4% 0.05 mg/L N/A ≥50% J-00102044
7,633,333 pts/mL At least 10,000 particles/mL 99.0% 71,850 pts/ml N/A ≥85% J-00106249
NSF specified
Challenge Concentration
7
to 108 fibers/L; fibers
10
greater than 10µm in length 99.99% <1 MFL N/A ≥99% J-00102069
Avg %
Reduction
Average Product
Water
Concentration
Max Permissible
Product Water
Concentration
NSF Reduction
Requirements
NSF
Test Report
The following pharmaceutical reduction claims have not been certified by NSF International. Claims tested and verified
by independent laboratory:
Substance
Reduction Average Influent
Atenolol 1088 ng/L N/A 99.5% 5.0 ng/L N/A J-00103221
Fluoxetine 845 ng/L N/A 99.4% 5.0 ng/L N/A J-00103221
Ibuprofen 898 ng/L N/A 98.8% 9.9 ng/L N/A J-00103726
Progesterone 945 ng/L N/A 99.4% 5.5 ng/L N/A J-00103727
Trimethoprim 403 ng/L N/A 99.5% 2.0 ng/L N/A J-00103221
NSF specified
Challenge Concentration
Avg %
Reduction
Average Product Water
Concentration
Max Permissible
Product Water
Concentration
NSF
Test Report
Application Guidelines/Water Supply Parameters
Service Flow 0.5 gpm (1.89 lpm)
Water Supply Potable Water
It is essential that the manufacturer’s recommended installation, maintenance and filter replacement requirements be carried out for the product to perform
as advertised.
See Installation Manual for Warranty information.
NOTE: While the testing was performed under standard laboratory conditions,
actual performance may vary.
Replacement Cartridge: RPWFE. For estimated costs of replacement elements
please call 1-800-626-2002 or visit our website at www.geapplianceparts.com.
WARNING
To reduce the risk associated with ingestion of contaminants:
• Do not use with water that is microbiologically unsafe or of unknown
quality without adequate disinfection before and after the system.
Systems certified for cyst reduction may be used on disinfected water that may
contain filterable cysts. EPA Establishment Number 070595-MEX-001.
NOTICE
To reduce the risk of water leakage or flooding, and to ensure optimal filter
performance:
• Read and follow use instructions before installation and use of this system.
• Installation and use MUST comply with all state and local plumbing codes.
Water Pressure 25-120 psi (172– 827 kPa)
Water Temperature 33º F - 100º F (0.6º C - 38º C)
• Do not install if water pressure exceeds 120 psi (827 kPa). If your water pressure
exceeds 80 psi (552 kPa), you must install a pressure-limiting valve. Contact
a plumbing professional if you are uncertain how to check your water pressure.
• Do not install where water hammer conditions may occur. If water hammer
conditions exist you must install a water hammer arrester. Contact a plumbing
professional if you are uncertain how to check for this condition.
• Do not install on hot water supply lines. The maximum operating water
temperature of this filter system is 100º F (38º C).
• Protect filter from freezing. Drain filter when temperatures drop
below 33ºF (0.6ºC).
•
a noticeable reduction in water flow rate.
•
lead to reduced filter performance and cracks in the filter housing, causing water
leakage or flooding.
Tested and certified by NSF International
against NSF/ANSI Standard 42 and Standard 53
in model GE Appliances RPWF and GE Appliances
RPWFE for the reduction of the claims specified
REPLACEMENT
on the performance data sheet.
ELEMENT
49-60718-4 19
RPWFE
RPWFE Water Filter Cartridge Limited Warranty
Appliance Service
GE
Appliances
800-GE-CARES
For The Period Of: We Will Replace, At No Charge To You:
Contact us at www.geapplianceparts.com,
or call 800.GE.CARES.
Staple your receipt
here. Proof of the
original purchase
date is needed to
obtain service
under the warranty.
Thirty Days
From the date of the
Any part of the water filter cartridge which fails due to a defect in materials or
workmanship during this limited thirty-day warranty.*
original purchase
What is Not Covered:
• Service trips to your home to teach you how to use the product.
• Improper installation.
• Failure of the product if it is abused, misused, used for other than the intended
purpose or used commercially.
• Replacement of house fuses or resetting of circuit breakers.
• Replacement of the water filter cartridge due to water pressure that is outside the
specified operating range or due to excessive sediment in the water supply.
• Damage to the product caused by accident, fire, floods or acts of God.
• Incidental or consequential damage caused by possible defects with this appliance.
This warranty is extended to the original purchaser and any succeeding owner for products purchased for
home use within the U.S.A. In Alaska, the warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty
gives you specific legal rights, and you may also have other rights which vary from state to state. To know
what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.
For Purchases Made In Iowa: This form must be signed and dated by the buyer and seller prior to the
consummation of this sale.
This form should be retained on file by the seller for a minimum of two years.
Buyer:
Name
Address
City State Zip
Signature Date
* If your GE Appliances part fails because of a manufacturing defect within thirty days from the date of original purchase for use, we will give you a new or, at our option, a rebuilt part without charge.
Return the defective part to the parts supplier from whom it was purchased together with a copy of the “proof of purchase” for the part. If the part is defective and shows no signs of abuse,
it will be exchanged. The warranty does not cover the failure of parts which are damaged while in your possession, are abused, or have been installed improperly. It does not cover the cost
of returning the part to the supplier from whom it was purchased nor does it cover the cost of labor to remove or install it to diagnose the fault. It does not cover parts used in products in
commercial use except in the case of air conditioning equipment. In no event shall GE Appliances be liable for consequential damages. Warrantor: GE Appliances, a Haier company
EXCLUSION OF IMPLIED WARRANTIES: Your sole and exclusive remedy is part exchange as provided in this Limited Warranty. Any implied warranties, including the implied warranties of
merchantability or fitness for a particular purpose, are limited to six months or the shortest period allowed by law.
Seller:
Name
Address
City State Zip
Signature Date
RPWFE
20 49-60718-4
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