GE 8500 Series, Zoneline AZ85H12DAC, Zoneline 8500 Series Owner's Manual

GEAppliances.com

Safety Instructions ........... 2

Operating Instructions

Controls—Dip Switches ......... 3–5

Controls—Terminal

Connections ...................6, 7

On/Off Switch ....................8

Ventilation Control ............... 8

Owner’s Manual and

Installation Instructions

Cool Only, Heat/Cool and

Heat Pump Models

8500 Series

Vertical

®

Zoneline

Care and Cleaning

Air Filters ........................9

Base Pan ........................ 9

Exhaust Coils ..................... 9

Installation Instructions

Electrical Supply. . . . . . . . . . . . . .11–13

Installing the Zoneline ........14–21

Preparation .....................10

Servicing ........................22

Troubleshooting Tips .......23

Normal Operating Sounds .......24

Consumer Support

Consumer Support ......Back Cover

Warranty .......................27

Español

For a Spanish version of this manual, visit our
Website at GEAppliances.com.

Para consultar una version en español deeste
manual de instrucciones, visite nuestrositio
de internet GEAppliances.com.

Française

For a French version of this manual, visit our
Website at GEAppliances.com.

Pour une version française de ce manuel
d’utilisation, veuillez visiter notre site web à
l’adresse GEAppliances.com.

Write the model and serial numbers
here:

Model # ________________________

Serial # _________________________

You can find them on a label on the front
case panel.

Air Conditioners

Printed in China

TINSEA612JBRZ 49-7639 01-10 GE

IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.

WARNING!

Risk of electric shock. Can cause injury or death. For your safety, the information in this manual
must be followed to minimize the risk of fire, electric shock or personal injury.

SAFETY PRECAUTIONS

n This Zoneline must be properly installed

in accordance with the Installation
Instructions before it is used.
See the Installation Instructions
in the back of this manual.

n Replace immediately all electric service

cords that have become frayed or
otherwise damaged. A damaged power
supply cord must be replaced with
a new power supply cord obtained
from the manufacturer and not repaired.
Do not use a cord that shows cracks
or abrasion damage along its length
or at either the plug or connector end.

n Product must be operated with

the electrical plug supplied with the
product. Do not replace the electrical
plug supplied with the product.

n If the receptacle does not match the plug,

the receptacle must be changed out by
a qualified electrician.

n Unplug or disconnect the Zoneline

at the fuse box or circuit breaker before
making any repairs.

NOTE: We strongly recommend that
any servicing be performed by a qualified
individual.

n All air conditioners contain refrigerants,

which under federal law must be
removed prior to product disposal.
If you are getting rid of an old product
with refrigerants, check with the
company handling disposal about
what to do.

nThese R410A Air Conditioner Systems

require contractors and technicians to
use tools, equipment and safety standards
approved for use with this refrigerant.
DO NOT use equipment certified for R22
refrigerant only.

READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.

SAVE THESE INSTRUCTIONS

Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

2

Controls–dip switches. GEAppliances.com

Controls–Dip Switches

Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Consumer Support

The dip switch controls are located behind
the front case panel, through an opening
on the front of the unit.

To access the dip switches, remove the front
case panel by removing the filter, taking out
the four front screws, the upper two screws from
the top of the panel and the shipping screws on
each side, if present. (Discard the four side shipping
screws, if present).

Side
shipping
screw

Side
shipping
screw

Dip
Switches

NOTE: The owner is responsible for setting
the appropriate dip switches and connecting
terminals.

TL3 (C) (Temp. Limit 3–Cool)
TL2 (C) (Temp. Limit 2–Cool)
TL1 (C) (Temp. Limit 1–Cool)

ALL I2R (All Electric Heat) (Heat-pump models only)

FREEZ S (Freeze Sentinel)

CONST FAN (Constant ON Fan)

All Electric Heat (Heat pump models only)

When this switch is enabled (UP), heat pump
operation is locked out, causing the unit to provide
only electric resistance heat.

TL1 (H) (Temp. Limit 1–Heat)
TL2 (H) (Temp. Limit 2–Heat)
TL3 (H) (Temp. Limit 3–Heat)

No Function (Reserved for future use)
DUCT (Blower Fan)
OCCUPIED (Occupancy Sensor)

ALL I2R (All Electric Heat)

3

Controls–dip switches.

Freeze Sentinel (Requires room air sensor kit–RAVRMS)

When this switch is enabled (UP), it turns OFF
the freeze sentinel protection feature. With the
switch disabled (DOWN), the freeze sentinel is
activated which automatically provides heat
without user interface. This helps to prevent
plumbing damage by turning the heater
and fans ON at 41° F and OFF at 46° F.

Constant ON Fan

When this switch is enabled (UP), it allows the fan
to run continuously.

Occupancy Sensor (Field Supplied)

FREEZE S (Freeze Sentinel)

CONST FAN (Constant
ON Fan)

When this switch is enabled (UP), it allows the unit
to utilize an infrared motion sensor and a door
switch for occupancy detection. This feature
combined with field devices automatically cycles
the unit between normal operation and a preset
energy management operation.

Duct

The duct select function allows the indoor
fan to be operated at two variable fan speeds.
When this switch is enabled (UP), the unit
automatically selects either high or middle fan
speed (for longer ductwork applications). When
set in the down position, the unit is automatically
operated in either the middle or low fan speed
(for shorter ductwork applications).

OCCUPIED
(Occupancy Sensor)

DUCT
(Blower Fan)

Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

4

Temperature Limiting (Requires room air sensor kit–RAVRMS)

GEAppliances.com

Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Consumer Support

Temperature limiting can reduce energy costs
by limiting the lowest temperature that can be
set for cooling and the highest temperature that
can be set for heating. Temperature limiting is
controlled by switches 1–6 on the top block

TL3 (C) (Temp. Limit 3–Cool)
TL2 (C) (Temp. Limit 2–Cool)
TL1 (C) (Temp. Limit 1–Cool)

Temperature limiting during COOL mode

(all temperatures shown in °F)
UP DOWN Minimum Maximum
NONE 1, 2, 3 60° 85°
1 2, 3 64° 85°
1, 2 3 66° 85°
2 1, 3 68° 85°
2,3 1 70° 85°
1, 2, 3 NONE 72° 85°
1, 3 2 74° 85°
3 1, 2 76° 85°

of auxiliary controls. The first three switches are
used to select the cooling limits. The next three
switches are used to control the heating limits.

TL1 (H) (Temp. Limit 1–Heat)
TL2 (H) (Temp. Limit 2–Heat)
TL3 (H) (Temp. Limit 3–Heat)

Temperature limiting during HEAT mode

(all temperatures shown in °F)*
UP DOWN Minimum Maximum
NONE 4, 5, 6 60° 85°
4 5, 6 60° 80°
4, 5 6 60° 78°
5 4, 6 60° 76°
5,6 4 60° 74°
4, 5, 6 NONE 60° 72°
4, 6 5 60° 70°
6 4, 5 60° 65°

* Not applicable to Cool-Only models

5

Controls—terminal connections.

Controls–Terminal Connections

The terminal connections are located behind
the front case panel through an opening
on the front of the unit.

To access the terminal connections, remove
the front panel by removing the filter, taking out
the four front screws, the upper two screws from
the top of the panel and the shipping screws on
each side, if present. (Discard the four side shipping
screws, if present.)

Insert the building hook-up wires into the bottom
of the terminals and tighten screws securely
to make the desired connections.

Route the wires from the terminal connections
through the unit wire guides and out through
the case wire guide.

NOTE: The owner is responsible for setting
the appropriate dip switches and connecting
terminals.

CAUTION:

Improper CDC wiring may damage the Zoneline
electronics or cause erratic Zoneline operation.
No common busing is permitted. A separate wire
pair must be run from each separate controlling
switch to each individual Zoneline.

Route wires
through
wire guides

Terminal
connections

Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

6

24VAC

FAN LO

FAN HI

COMP

REV VA L

AUX HEAT

Room Air Sensor

Motion Sensor

Door Sensor

Central Desk Control

Room Air Sensor (Requires room air sensor kit – RAVRMS)

When connected, the room air sensor will allow
utilization of the temperature limiting and freeze
sentinel features.

NOTE: If GE thermostat RAK148D1, RAK148P1
or RAK164D1, RAK164P1 is used with the unit,
the room sensor kit is not needed for temperature
limiting since this feature is incorporated in the

Room Air Sensor

thermostats.

Hydronic Heating (Requires Hydronic Heating Kit – RAVHW1, RAVHW2 or RAVHW3)

Required connections for hydronic heating kit.

NOTE: R, W, C terminal connections will
also be connected to the remote thermostat
if applicable.

COMMON

Common–Ground
White–Heater
Yellow–Compressor
Black–Reversing Valve
Green–High Speed Fan
Green–Low Speed Fan
Red–24V AC only

24VAC

FAN LO

FAN HI

24VAC

FAN LO

FAN HI

Hydronic Heating

COMP

REV VAL

REV VAL

COMP

AUX HEAT

AUX HEAT

COMMON

COMMON

Motion Sensor (Obtained locally)

The Occupancy Sensor dip switch must be in
the up position to use this feature.

When connected, the wall mounted motion sensor
will detect motion in the room and automatically
cycle the unit between normal operation and
energy management operation.

The door and motion sensors work together
to automatically cycle the unit between normal
operation and energy management operation.

Door Sensor (Obtained locally)

The Occupancy Sensor dip switch must be
in the up position to use this feature.

When connected, the door sensor will detect
when the door in the room is opened or closed.
This feature must be used in conjunction with
the motion sensor.

The door and motion sensors work together
to automatically cycle the unit between normal
and energy management operations.

Motion
Sensor

24VAC

24VAC

Door Sensor

GEAppliances.com

FAN HI

FAN HI

COMP

REV VAL

AUX HEAT

COMP

REV VAL

AUX HEAT

FAN LO

FAN LO

Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Consumer Support

COMMON

COMMON

Central Desk Control

When connected, the unit lock-out is released
and it can be turned ON or OFF with a switch
located at the Central Desk Control. A separate
wire pair must be run from each separate
controlling switch to each individual Zoneline. A
24V AC circuit powers the CDC system. No external
power is required.

Remote Thermostat

The unit will be controlled by a remote
thermostat.

IMPORTANT:

The Zoneline thermostat connections
provide 24V AC only.

If using a digital/electronic wall thermostat,
you must set it to the 24V AC setting. See the
Installation Instructions for the wall thermostat.

NOTICE:

Damage to a wall thermostat or to the
Zoneline electronics can result from improper
connections. Exercise extra attention when
connecting blue and black wires. No line
voltage connections should be made to any circuit
in the thermostat. Isolate all wires in building from
line voltage.

Red–24V AC only

Green–Low Speed Fan

Green–High Speed Fan

Black–Reversing Valve

Yellow–Compressor

White–Heater

Common–Ground

24VAC

FAN LO

FAN HI

COMP

REV VAL

Central Desk Control

24VAC

FAN LO

FAN HI

COMP

REV VAL

AUX HEAT

AUX HEAT

COMMON

COMMON

7

Other features of your Zoneline.

On/Off Switch

The unit on/off switch is located on the front
of the Zoneline.

To turn on the unit, press the top of the switch in.

To turn off the unit, press the bottom

of the switch in.

NOTE: The on/off switch does not remove power
from the unit.

Ventilation Control

The ventilation control lever is located on the left
side of the Zoneline unit, behind the front case
panel.

To access the ventilation control lever, remove
the front panel by removing the filter, taking out
the four front screws, the upper two screws from
the top of the panel and the shipping screws on
each side, if present. (Discard the four side shipping
screws, if present).

When the lever is in the CLOSE position, only the air
inside the room is circulated and filtered.

When the lever is in the OPEN position, some
outdoor air will be drawn into the room. This
will reduce the heating or cooling efficiency.

To close the vent, push the vent lever handle
down, pull it forward and lock it up in place.

To open the vent, push the vent lever handle
down, push it back and lock it up in place.

ON/OFF

switch

Open

Vent control (push

lever down and

pull forward or

back to operate)

Energy Tip: Keep the vent control in the CLOSE
position. The room air will be filtered and circulated.

NOTE: Ventilation openings are not intended to be
the source of make-up air for building ventilation
systems due to the additional heating and cooling
loads generated.

Close

About Heat Pumps (on some models)

Heat pumps can reduce operating costs by
exchanging heat from the outside air—even
when the outside temperature is below freezing—
and releasing that heat indoors.

To get the best economic benefit from your heat
pump, don’t change the room thermostat setting
very often. Raising the heat setting 2–3 degrees
will cause the Zoneline to use its electric heating
elements in order to reach the new temperature
setting quickly.

Do Not Operate the Air Conditioner (cool mode) in Freezing Outdoor Conditions

Air conditioners are not designed for use when

Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

freezing outdoor conditions exist. They must not be
used in freezing outdoor conditions.

8

There is a three minute minimum compressor run
time at any setting to prevent short cycling.

The indoor fan motor starts before the compressor
and stops after the compressor cycles off.

The electric heating elements use much
more electricity than heat pumps and cost
more to operate.

Care and cleaning. GEAppliances.com

Turn off the Zoneline and disconnect the power supply before cleaning.

Indoor/Outdoor Coils

The exhaust coils on the Zoneline should be
checked regularly. If they are clogged with dirt
or soot, they may be professionally steam cleaned
by your GE service center. You will need to remove
the unit from the case to inspect the coils because
the dirt build-up occurs on the exhaust side.

Outdoor coils

Have the coils cleaned regularly.

Drain

Clean the drain system regularly to prevent
clogging.

Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Consumer Support

Base Pan

In some installations, dirt or other debris may
be blown into the unit from the outside and settle
in the base pan (the bottom of the unit).

In some areas of the United States, a “gel-like”
substance may be present in the base pan.

Check it periodically and clean, if necessary.

Air Filters

To maintain optimum performance, change the filter at least every 30 days.

The most important thing you can do to maintain
the Zoneline is to change the filter at least every
30 days. Dirty filters reduce cooling, heating
and air flow.

Changing the filter will: Decrease cost of
operation, save energy, prevent clogged heat
exchanger coils and reduce the risk of premature
component failure.

To remove
and replace
the filter:

NOTICE: Do not operate

the Zoneline without the filter in place. If a filter
becomes torn or damaged, it should be replaced
immediately.

Operating without the filter in place or with
a damaged filter will allow dirt and dust to reach
the indoor coil and reduce the cooling, heating,
airflow and efficiency of the unit.

Remove filter

Unit-mounted filter

Filter

Replacement filters should be purchased
from your local retailer where air conditioner
and furnace accessories are sold.

Filter size required is 20” x 20” x 1".

Filter

Return air grille

Access-panel with

return air grille

9

Installation Zoneline Air
Instructions Conditioners

Questions? Visit our Website at: GEAppliances.com or call 800.GE.CARES (800.432.2737).

BEFORE YOU BEGIN

Read these instructions completely and carefully.

•

IMPORTANT

for local inspector’s use.

•

IMPORTANT

codes and ordinances.

• Note to Installer – Be sure to leave these

instructions with the owner.

• Note to Owner – Keep these instructions

for future reference.

• Proper installation is the responsibility of the installer.

• Product failure due to improper installation is not
covered under the Warranty.

• You MUST use all supplied parts and use proper
installation procedures as described in these
instructions when installing this air conditioner.

TOOLS YOU WILL NEED

Phillips screwdriver

Saw

Save these instructions

–

Observe all governing

–

Adjustable wrench

Hammer

IMPORTANT ELECTRICAL
SAFETY–READ CAREFULLY

WARNING:

• All electrical connections and wiring MUST
be installed by a qualified electrician.

• Follow the National Electrical Code (NEC)
and/or local codes and ordinances.

• For personal safety, this Zoneline unit and case must
be properly grounded.

• Protective devices (fuses or circuit breakers)
acceptable for Zoneline installations are specified on
the nameplate of each unit.

• Do not use an extension cord with this unit.

• Aluminum building wiring may present special
problems—consult a qualified electrician.

• When the unit is not running there is still voltage to
the electrical controls.

• Disconnect the power to the unit before
servicing by:

1. Removing the power cord (if it has one) from

the wall receptacle.

OR

2. Removing the branch circuit fuses or turning

the circuit breakers off at the panel.

RISK OF ELECTRIC SHOCK.

Tape measure

WARNING:

Can cause injury or death. This appliance must be
properly grounded. Where a 2-prong wall outlet is
encountered, it is your responsibility and obligation
to have it replaced with a properly grounded 3-prong
outlet.

RISK OF ELECTRIC SHOCK.

10

Installation Instructions

ELECTRICAL REQUIREMENTS

• Use ONLY the wiring size recommended for single
outlet branch circuit.

• Proper current protection is the responsibility
of the owner.

Recommended branch circuit wire sizes*

Nameplate
maximum circuit AWG Wire
breaker size size**

15A 14
20A 12
30A 10

AWG – American Wire Gauge
* Single circuit breaker from main box
** Based on copper wire, single insulated conductor at 60° C

NOTE: Use copper conductors only.

230/208 VOLT
ELECTRICAL SUPPLY

A power supply kit must be used to supply power
to the Zoneline unit. The appropriate kit is determined
by the voltage, the means of electrical connection
and the amperage of the branch circuit. See the
POWER CONNECTION CHART on page 13 to select the
appropriate kit.

FOR 230/208 VOLT CORD

CONNECTIONS ONLY

1. Remove the front panel by taking out the four
front screws, the upper two screws from the top
of the panel and the shipping screws on each side,
if present. (Discard the four side shipping screws,
if present.)

Side
shipping
screw

Side
shipping
screw

2. Remove the junction box cover and the junction box
and discard.

Remove
junction box
and cover

Power supply kit

All wiring, including installation of the receptacle,
must be in accordance with the NEC and local codes,
ordinances and regulations.

Tandem

15 Amp

230/208 volt receptacle configuration

Perpendicular

20 Amp

3. Connect the power cord, with a loop, through
the strain relief.

Large Tandem

30 Amp

Strain relief

IMPORTANT:

Power cord must
have a loop.

11

Installation Instructions

DIRECT CONNECT APPLICATIONS

FOR 230/208 VOLT DIRECT CONNECT

APPLICATIONS ONLY

Direct connection to branch circuit wiring inside

the provided junction box must be made by connecting
as follows in steps 1–3 below.

Connector

REMOVE JUNCTION BOX COVER

1

• Remove the junction box cover by taking out the front
two screws.

FOR 265 VOLT DIRECT CONNECT

APPLICATIONS ONLY

IMPORTANT: Connection of a 265V AC product

to a branch circuit MUST be done by direct connection
in accordance with the National Electrical Code. Plugging
this unit into a building mounted exposed receptacle
is not permitted by code.

These models must be installed using the appropriate

GE power supply kit for the branch circuit amperage
and the electrical resistance heater wattage desired.
See the POWER CONNECTION CHART on page 13
to select the appropriate kit.

It is the responsibility of the installer to ensure

the connection of components is done in accordance
with electrical codes.

Direct connection to branch circuit wiring inside
the provided junction box must be made by connecting
as follows in steps 1–3 below.

ATTACH CONDUIT

2

• Use the round knockout hole at the top
of the junction box to install conduit coming
from the branch circuit. Install and clamp the conduit
through the conduit clamp and bring wire leads into
the junction box. Leave 8" of wire free from the end
of the conduit.

Junction box

Junction box cover

12

Conduit

Conduit
clamp

Installation Instructions

DIRECT CONNECT APPLICATIONS

MAKE WIRE LEAD CONNECTIONS INSIDE THE JUNCTION BOX

3

1. Make all wire connections by using appropriate UL-listed electrical connectors and techniques.

2. Select the applicable wiring situation and follow the instructions accordingly:

• 1-Phase 220-240 VAC

When connecting the Zoneline to a single-phase circuit

for 230V applications:

Connect the white and black leads of the Zoneline

power supply kit to the branch circuit L1 and L2 leads.
(The white lead of the power supply kit should be
identified by the installer using electrical tape with some
color other than green or white.) Connect the green lead
of the power supply kit to the power supply and branch
circuit ground.

• 3-Phase 208 VAC

When connecting the Zoneline to a three-phase circuit

for 208V applications:

Connect the white and black leads of the Zoneline

power supply kit to the branch circuit L1 and L2 leads.
(The white lead of the power supply kit should be
identified by the installer using electrical tape with some
color other than green or white.) Connect the green lead
of the power supply kit to the power supply and branch

3. Be sure that all wire leads are inside the junction box and not

4. Plug the 9-pin connector into the 9-pin receptacle in the junction box.

5. Replace the junction box cover by replacing the two screws

circuit ground.

pinched between the box and the unit. The green insulated
ground wire from the Zoneline MUST be connected to the branch
circuit ground wire.

removed earlier.

• 3-Phase 208 VAC with “Crazy Leg”

When connecting the Zoneline to a three-phase circuit

with “Crazy Leg” for 208V applications:

Connect the white and black leads of the Zoneline

power supply kit to the branch circuit Neutral and L1
leads. (The white lead of the power supply kit should
be connected to neutral.) Connect the green lead of
the power supply kit to the power supply and branch
circuit ground.

• 3-Phase 253-277 VAC

When connecting the Zoneline to a three-phase circuit

for 265V applications:

Connect the white and black leads of the Zoneline

power supply kit to the branch circuit Neutral and L1
leads. (The white lead of the power supply kit should
be connected to neutral.) Connect the green lead of
the power supply kit to the power supply and branch
circuit ground.

Conduit

Make wire lead
connections

POWER CONNECTION CHART

Power Cord Connections

230/208 Volt Wall Plug Heater Wattage

Power Supply Kits Configuration Circuit Protective Device @ 230/208 Volts

RAK3152 Tandem 15-Amp Time-Delay Fuse or Breaker 2.55/2.09 KW
RAK3202 Perpendicular 20-Amp Time-Delay Fuse or Breaker 3.45/2.82 KW
RAK3302 Large Tandem 30-Amp Time-Delay Fuse or Breaker 5.00/4.10 KW

Direct Connections

230/208 Volt Heater Wattage

Power Supply Kits @ 230/208 Volts Circuit Protective Device

RAK4157 2.55 KW/2.09 KW 15-Amp Time-Delay Fuse or Breaker
RAK4207 3.45 KW/2.82 KW 20-Amp Time-Delay Fuse or Breaker
RAK4307 5.00 KW/4.10 KW 30-Amp Time-Delay Fuse or Breaker

265 Volt Heater Wattage

Power Supply Kits @ 265 Volts Circuit Protective Device

RAK5157 2.55 KW 15-Amp Time-Delay Fuse or Breaker
RAK5207 3.45 KW 20-Amp Time-Delay Fuse or Breaker
RAK5307 5.00 KW 30-Amp Time-Delay Fuse or Breaker

13

Installation Instructions

ZONELINE COMPONENTS

Case

REQUIRED ACCESSORIES

(Check the “Essential Elements” label on the unit.)

Zoneline unit

Front Case Panel

Cutout

Dimensions:

20" W x 32

1

⁄4”H

50”

30”

Wall Plenum

RAVWP6 - 6"D x 19

Architectural Louver

RAVAL1

RAVWP8 - 8”D x 19
RAVWP12 - 12”D x 19
RAVWP15 - 15”D x 19

Cutout

Dimensions:

”W x 48”H

28

Access Panel with

Return Air Grille

RAVRG1

OR

22 1⁄2”

22 1⁄2”

Wall Thermostat

Model Type Mechanical Thermostat Electronic Thermostat

Heat/Cool Models 4-wire 5-wire
Heat Pump Models 6-wire 6-wire

Check the thermostat instructions for correct wiring and installation requirements.

3

⁄4”W x 32”H

3

⁄4”W x 32”H

3

⁄4”W x 32”H

3

⁄4”W x 32”H

Cutout

Dimensions:

3

⁄8”W x 203⁄8”H

20

Return Air Grille

RAVRG2

14

Installation Instructions

TYPICAL UTILITY CLOSET AND DIMENSIONS

(FOR REFERENCE ONLY)

UNIT INSTALLED THROUGH FRONT OF CASE

Top View

Architectural Louver

1

⁄2”

11

10”

3"

min.

Unit

front

• 4" min. from front of case – Unit
installed through FRONT of case.

• 5" min. from front of case – Unit
installed through SIDE of case.

• 3" min. from two sides of case.
(5” for side install).

Option 1
Access panel with
return air grille

Option 2
Return air grille

10"
duct

4" min.

Door/access panel

Inside wall

3" min.

Rigid
ductwork

Flexible or
rigid duct

Air discharge
outlet

31”

Side View

Unit

Wall plenum
divider

Filter bracket

Drain fittings 3⁄4”

UNIT INSTALLED THROUGH SIDE OF CASE

Top View

Architectural Louver

1

⁄2”

3”

min.

Wall

plenum

11

10”

10”

Unit front

Outside wall

14” min. – Required only if optional
Hydronic Heating Kit (RAVHW1, RAVHW2,
RAVHW3) is to be installed. Clearance
for installation should be taken into
consideration if this kit is to be used.

Plenum
cutout

321⁄4” H

x 20” W

duct

5” min.

Exterior/Outside

5” min.

Door/access panel

A

B

A Minimum recommended access door width: 30”
B Minimum recommended access door height: 50

8”min.
for drain
access

Secure platform
to the floor

1

Platform: 23
Min. load capacity: 175 lbs.

”

⁄4” x 231⁄4” square

15

Platform

Bottom of case approx. 2”
above bottom of plenum

Bottom of case approx. 2”
above bottom of plenum

Outside wall

Wall plenum

Field supplied
outer flashing

Installation Instructions

UTILITY CLOSET CONNECTION LOCATIONS

IMPORTANT: Plan and locate plenum, wall plug, drains and

thermostat carefully to avoid interference. Hard-to-reach locations
will make installation and service difficult!

Use rigid duct for

90° bends and tees

G

Flex duct may be used

for transitions only

Outside wall

230/208 VAC

A

C

B

C

wall receptacle

or

conduit
for direct
connection

F

A Thermostat cable: 91⁄2” long
B Power cord: 60” long
C Case width and depth: 231⁄8”
D Case height: 31”
E Condensate drains: 3/4” connector

• Primary Drain – Centerline of cutout is
approximately 51⁄4” from left case wall
and 81⁄2” from back case wall.

• Secondary Drain – Centerline of cutout is
approximately 61⁄2” from left case wall
and 51⁄4” from back case wall.

F Typical wall plug: 6”–12” above case
G Room air sensor kit: 10’ long

Reference Dimensions

E

D

Platform

16

Installation Instructions

RETURN AIR GRILLE INSTALLATION OPTIONS

The room return air grille may be installed toward the front or either side of the unit. Improper return air arrangements
will cause performance problems.

There are three indoor return air grille installation options. Choose the option that best suits your installation
requirements. Follow the Installation Instructions provided with the return air grille accessory for installation details.

NOTE: Use only one filter in the installation. The filter may be installed on the unit or in the access panel/door.

Outside wall

RAVRG1 – Access panel with

return air grille

Unit-mounted filter with a field-supplied return

air grille and access door/panel

Filter

Filter

Option 1

RAVRG2 – Return air grille

Filter

Option 3

Option 2

17

Installation Instructions

WALL PLENUM AND ARCHITECTURAL LOUVER INSTALLATION

• Install the appropriate wall plenum through the exterior wall in accordance with the Installation Instructions provided
with the plenum.

IMPORTANT: The wall plenum is not designed to carry structural loads.

Proper wall header construction is required. The plenum requires proper flashing,
shim and caulk for a weather resistant installation.

Proper header for
structural support.
Apply proper caulking
and flashing.

Properly square
and level plenum.

Architectural

Louver—RAVAL1

Exterior/Outside Wall

Wall Plenum

RAVWP6 – 6”D x 193⁄4”W x 32”H

RAVWP8 – 8
RAVWP12 – 12
RAVWP15 – 15

BUILD AND INSTALL THE ZONELINE

1

”D x 19

”D x 19
”D x 19

3

⁄4”W x 32”H

3

⁄4”W x 32”H

3

⁄4”W x 32”H

BASE PLATFORM

1. Construct a 231⁄4” min. x 231⁄4” min. square platform with legs to
raise the platform a minimum of 8”.
NOTE: The platform must have a load-bearing capacity of
175 lbs. minimum.

Left side of platform

231⁄4” min.

8”min.

for

drain
access

NOTE: Specific cutout size
for drain connections needs
to be determined by the installer
for the given installation situation.

231⁄4” min.

61⁄2”

51⁄4”

Back of platform

Cutout for drain

51⁄4”

connection(s)
(see NOTE below)

81⁄2”

18

Case

2. Make drain hole cutout(s):

• Primary Drain – Centerline of drain is
approximately 51⁄4” from left platform edge
and 81⁄2” from back platform edge.

• Secondary Drain – Centerline of drain
is approximately 61⁄2” from left platform edge
and 51⁄4” from back platform edge.

3. Place the platform in the utility closet

with the following clearance between it
and the interior surface of the walls/door/panel:

• 4” min. from front of the case –
Unit to be installed through FRONT of case

• 5” min. from front of the case –
Unit to be installed through SIDE of case

• 3” min. from two sides of the case (5” for side
installation).

4. Align the platform with the opening of

the wall plenum and secure to the floor
using appropriate brackets and bolts.

Installation Instructions

2

INSTALL THE DRAIN(S)

An external or an internal drain must be attached

to the primary drain connector. A secondary drain
is supplied if required by state and local codes. Refer
to the local codes for proper installation of the drains.
If the secondary drain is not used, seal its drain port
with a 3/4” MNPT plug.

External Drain

Attach a 90° PVC elbow to the unit’s female 3/4” NPT

drain connector. Use the other end of the elbow to run
a 3/4” Sch. 40 PVC pipe through the knockout holes of

both the wall plenum and the architectural louver to the
outside. Seal the gap between the plenum hole and PVC
tube. See the Installation Instructions in the RAVAL1.

Inside wall

Side View

Female drain

3

fitting

⁄4”

PVC

90° Elbow

PVC
(External drain)

Internal Drain

Attach PVC to the unit’s female 3/4” NPT drain

connector. See the Installation Instructions
in the RAVAL1. Local codes may apply.

Inside wall

Side View

DUCTWORK

3

Prepare the closet ductwork for later connection

to the case.
The total flow rate (CFM) and external static pressure

(ESP) available can be estimated from the chart below.
Use these charts to select your fan speed setting. The

collar on top of the case accepts standard 10” duct.

Pull all duct tight. Extra duct slack can greatly increase

static pressure.

NOTICE: Flex duct can collapse and cause

airflow restrictions. Do not use flex duct for 90° bends
or unsupported runs of 5 ft. or more.

Airflow – CFM @ 230 Volts and @ 265 Volts

Indoor Fan CFM

DUCT SELECT SWITCH

UP DOWN

High

ESP

(in. water)

0.0

0.1

0.2

0.3

AZ85(H/E)09AZ85(H/E)12AZ85(H/E)18

0.4

0.0

0.1

0.2

0.3

0.4

0.0

0.1

0.2

0.3

0.4

To correct for 208 volts: 0.91

Medium

CFM

520
500
480
440
400
590
570
550
480
410
600
585
570
510
450

CFM

460
415
370
265
160
500
465
430
345
260
520
485
450
375
300

Medium

CFM

460
415
370
265
160
500
465
430
345
260
520
485
450
375
300

Low
CFM

360
290
220

-

­380
325
270

-

­400
340
280

-

-

Your airflow should be balanced based on many
factors, such as available ESP, room CFM, and ductwork.
Consult an HVAC engineer for proper applications.
External static pressure (ESP) can be measured with a
manometer or pitot tube. Once this ESP is established,
you can calculate the CFM using the above chart.

Female drain

3

fitting

⁄4”

PVC
(Internal drain)

CFM Recommendations

9,000 BTU 12,000 BTU 18,000 BTU

390 415 440 440 465 490 435 485 535

• • •

• = Recommended Mid Range

Higher CFMs tend to increase Sensible capacity,
enhance room circulation and increase duct noise,
while lower CFMs tend to increase Latent capacity
and reduce noise.

19

Installation Instructions

4

INSTALL AND CONNECT THE CASE

1. Remove the front case panel and pull
the unit out of the case. Place the empty case onto
the platform in the closet with the outdoor side facing
the wall plenum opening. Align the case with plenum
opening and attach with six field-supplied sheet metal
screws (corrosion-resistant screws recommended).

2. Adjust all four leveling legs until the case is level.

Inside
wall

Rigid
ductwork

Air
discharge
outlet

Leveling legs

INSTALL AND GROUND

5a

THE UNIT TO THE CASE

UNIT INSTALLED THROUGH FRONT OF CASE

1. Slide the back of the unit into the case. Push the unit
all of the way into the case until it stops.

NOTE: Either of the case sides may be removed

to enable the unit to be slid into the case.

2. Ground the unit to the case by installing the front
case-to-unit hex-bolt and discard the two case-to-unit
side screw.

Side screw

Side screw

Hex bolt

3. Using field-supplied screws, bolt the case
to the platform.

4. Connect the internal or external drain(s) as necessary.

Secondary 3⁄4” drain
option. If not used,
seal with a MNPT plug

Primary female
drain fitting

NOTE: Piping is not
supplied with the unit.
Obtain locally.

3

Bolt case

to platform

⁄4”

External
drain

OR

Internal
drain(s)

INSTALL AND GROUND

5b

THE UNIT TO THE CASE

UNIT INSTALLED THROUGH SIDE OF CASE

1. Slide the side of the unit into the case. Push the unit
all of the way into the case until it stops.

NOTE: Either of the case sides may be removed

to enable the unit to be slid into the case.

2. Attach the case side panel to the main case.

3. Ground the unit to the case by installing the front
unit-to-case hex-bolt and discard the two case-to­unit side screw.

Side screw

Side screw
(may be
installed on
either side)

Hex bolt

20

Installation Instructions

MAKE UNIT ELECTRICAL

6

CONNECTIONS

1. Connect the thermostat wires to the unit and set
the dip switches to the appropriate settings.

NOTE: See the Controls–Terminal Connections

and Controls–Dip Switches sections
of this manual and the manual with
the separate thermostat for proper
connections and settings.

Thermostat

Maximum Wiring

Length for Thermostat
Connection to the Unit

66 ft. for AWG 18
60 ft. for AWG 20
40 ft. for AWG 24
AWG – American Wire Gauge

CONNECT THE TOP DUCT

7

1. Install the duct onto the air discharge outlet.

Inside
wall

Rigid
ductwork

Flexible or rigid
ductwork

Air
discharge
outlet

Unit Connections

2. Make power connections to the unit.

NOTE: See the ELECTRICAL REQUIREMENTS and

DIRECT CONNECT APPLICATIONS sections,

as appropriate, of this manual for proper
connections.

3. Replace the case front panel by replacing the four
front screws and the two top screws.

2. Secure the top duct to the unit by turning the four
case top duct adjusting screws until they are tight.
Use a field supplied clamp to lock the top duct
to the case.

Top duct

Clamp

Case top
duct adjusting
screws

21

Installation Instructions

FINAL CHECK

8

Review this Checklist before restoring power.

• Correct line voltage?

• Single circuit only?

• HVACR type breaker/fuse?

• Ductwork connected?

• Case and unit level?

• Wall plenum caulked? Level? Flashing?

• Drain connected?

• Wall thermostat wired correctly?

• Unit wired correctly?

• Hydronic plumbing connections (if applicable)

• Hydronic wiring connections (if applicable)

CONNECT POWER

9

1. If all the above items are correct, turn the power
on at the main service panel.

2. Turn the unit power switch, on the front of the unit,
to ON by pressing the top of the switch in.

SERVICING

WARNING:Risk of Electric Shock,

can cause injury or death.

switch power off at the service panel and lock
the area to prevent power from being switched
on accidentally. When the area cannot be locked,
securely fasten
a prominent warning device, such as a tag,
to the service panel.

NOTE: We strongly recommend that any servicing

be performed by a qualified individual.

For ease of service, the unit can be removed

from the case:

1. Remove the front case panel.

2. Unplug the power cord and disconnect the wall
thermostat connections.

3. Raise the top duct by turning all four case top duct
adjusting screws counterclockwise.

4. Remove the front and/or side case-to-unit grounding
screw, if present.

5. Slide the unit out of the case.

Before servicing,

22

Before You Call For Service… GEAppliances.com

Troubleshooting Tips

Problem Possible Causes What To Do

Zoneline does The unit is unplugged. • Make sure the Zoneline plug is pushed completely
not start into the outlet.

The fuse is blown/circuit • Check the house fuse/circuit breaker box and replace
breaker is tripped. the fuse or reset the breaker.

The unit is waiting for • This is normal. The Zoneline will start again after it resets.
the compressor overload
protector to reset.

Power failure. • There is a protective time delay (up to 3 minutes) to

prevent tripping of the compressor overload. For this
reason, the unit may not start normal heating or cooling
for 3 minutes after it is turned back on.

Zoneline does not cool Indoor airflow is restricted. • Make sure there are no curtains, blinds or furniture
or heat as it should blocking the air discharge grille or the return air grille.

Outdoor airflow is • Make sure the architectural louver is not restricted.
restricted or recirculated. This can cause the unit to cycle off due to the compressor

overload.

• Outdoor grille must have a minimum of 65% free area.
Non-GE grilles may be too restrictive for proper
performance. Consult your salesperson for assistance.

The air filter is dirty. • Change the filter at least every 30 days.

See the Care and Cleaning–Air Filters section.

The room may have • When the Zoneline is first turned on you need to
been hot or cold. allow time for the room to cool down or warm up.

Outdoor air is • Set the vent control to the CLOSE position.
entering the room.

Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Consumer Support

Burning odor Dust is on the surface • This can cause a “burning” odor at the beginning of
at the start of the heating element. the heating operation. This odor should quickly fade.
of heating operation

The air is not always The heat pump is not • This is normal. The heat pump will produce warm air
cool or hot during producing hot air. but not as hot as air produced when the higher-cost
operation electric heat is used.

The fan switch may be • This causes the fan to blow room temperature air
set at continuous fan. even when the compressor or heater cycles off.

The continuous air movement provides better
overall temperature control.

The air does not feel The heat pump alone • Use the Electric Heat Option. This turns off the heat
warm enough during produces air that feels pump and warms with electric heat only.
heating operation cooler than desired. NOTE: Use of this option will result in increased energy

consumption.

23

Things that are normal.

Normal Operating Sounds

“CLICK”

You may hear a pinging noise caused by water being
picked up and thrown against the condenser on rainy
days or when the humidity is high. This design feature
helps remove moisture and improve efficiency.

You may hear relays click when the controls cycle
on and off or are adjusted to change the room
temperature.

Water will collect in the base pan during high humidity
or on rainy days. The water may overflow and drip
from the outdoor side of the unit.

The indoor fan runs continuously when the unit is
operating in the cooling mode, unless the fan switch
behind the case front panel is set at fan cycle (up).
This will cause the fan to cycle on and off with
the compressor. You may also hear a fan noise
stop and start.

3-Minute

Delay

SILENCE

COMPRESSOR

PROTECTION

You may notice a few minutes delay in starting
if you try to restart the Zoneline too soon after
turning it off or if you adjust the thermostat right after
the compressor has shut off. This is due to a built-in
restart protector for the compressor that causes
a 3-minute delay.

During the defrost cycle, both indoor and outdoor
fans stop and the compressor will operate in the
cooling mode to remove frost from the outdoor coil.
After defrost, the unit will restart in electric heat to
quickly warm the room to the desired comfort level.

To protect the compressor and prevent short cycling,
the unit is designed to run for a minimum of 3 minutes
after the compressor starts at any thermostat setting.

Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

24

Notes. GEAppliances.com

Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Consumer Support

25

Notes.

Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

26

Vertical Zoneline Warranty.

Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Consumer Support

All warranty service provided by our Factory Service Centers, or an

®

authorized Customer Care

technician. To schedule service, on-line, visit
us at GEAppliances.com, or call 800.GE.CARES (800.432.2737). For service
in Canada, contact Gordon Williams Corp. at 1.888.209.0999. Please have
serial number and model number availa ble when calling for service.

Staple your receipt here.

Proof of the original purchase

date is needed to obtain service

under the warranty.

For The Period Of: GE Will Replace:

One Year Any part of the Zoneline which fails due to a defect in materials or workmanship. During this

From the date of the limited one-year warranty, GE will also provide, free of charge, all labor and related service
original purchase to replace the defective part.

Five Years Any part of the sealed refrigerating system (the compressor, condenser, evaporator

From the date of the and all connecting tubing) which fails due to a defect in materials or workmanship.
original purchase During this four-year limited additional warranty, GE will also provide, free of charge,

all labor and related service to replace the defective part.

Five Years For the second through the fifth year from the date of original purchase, GE will replace

From the date of the certain parts that fail due to a defect in materials or workmanship. Parts covered are fan
original purchase motors, switches, thermostats, electric resistance heater, electric resistance heater protectors,

compressor overload, solenoids, circuit boards, auxiliary controls, thermistors, frost controls,
ICR pump, capacitors, varistors and indoor blower bearing. During this four-year limited

additional warranty, you will be responsible for any labor or on-site service costs.

What GE Will Not Cover:

n Service trips to your site to teach you how to use

the product.

n Improper installation, delivery or maintenance.

n If you have an installation problem, or if the air

conditioner is of improper cooling or heating capacity
for the intended use, contact your dealer or installer.
You are responsible for providing adequate electrical
connecting facilities.

n In commercial locations, labor necessary to move

the unit to a location where it is accessible for service
by an individual technician.

n Failure or damage resulting from corrosion due

to installation in an environment containing corrosive
chemicals.

n Replacement of fuses or resetting of circuit breakers.
n Filters.

n Failure of the product resulting from modifications

to the product or due to unreasonable use including
failure to provide reasonable and necessary
maintenance.

n Failure or damage resulting from corrosion due

to installation in a coastal environment, except
for models treated with special factory-applied
anti-corrosion protection as designated
in the model number.

n Damage to product caused by improper power supply

voltage, accident, fire, floods or acts of God.

n Incidental or consequential damage caused

by possible defects with this air conditioner.

n Damage caused after delivery.
n Product not accessible to provide required service.

EXCLUSION OF IMPLIED WARRANTIES—Your sole and exclusive remedy is product repair as provided in this Limited Warranty.

Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited
to one year or the shortest period allowed by law.

This warranty is extended to the original purchaser and any succeeding owner for products purchased
for use within the USA and Canada. If the product is located in an area where service by a GE Authorized
Servicer is not available, you may be responsible for a trip charge or you may be required to bring
the product to an Authorized GE Service location for service. In Alaska, the warranty excludes
the cost of shipping or service calls to your site.

Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages.
This warranty gives you specific legal rights, and you may also have other rights which vary from state
to state or province to province. To know what your legal rights are, consult your local, state or provincial
consumer affairs office or your state’s Attorney General.

Warrantor: General Electric Company. Louisville, KY 40225

27

Consumer Support.

GE Appliances Website

Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day,
any day of the year! For greater convenience and faster service, you can now download Owner’s Manuals,
order parts or even schedule service on-line.

GEAppliances.com

Schedule Service GEAppliances.com

Expert GE repair service is only one step away from your door. Get on-line and schedule your service at
your convenience any day of the year! Or call 800.GE.CARES (800.432.2737) during normal business hours.
For service in Canada, contact Gordon Williams Corp. at 1.888.209.0999.

Real Life Design Studio GEAppliances.com

GE supports the Universal Design concept—products, services and environments that can be used by
people of all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and
mental abilities and impairments. For details of GE’s Universal Design applications, including kitchen design
ideas for people with disabilities, check out our Website today. For the hearing impaired, please call 800.TDD.
GEAC (800.833.4322).

Parts and Accessories GEAppliances.com

Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes
(VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or by phone
at 800.626.2002 during normal business hours.

Instructions contained in this manual cover procedures to be performed by any user. Other servicing

generally should be referred to qualified service personnel. Caution must be exercised, since improper

servicing may cause unsafe operation.

Contact Us GEAppliances.com

If you are not satisfied with the service you receive from GE, contact us on our Website with all the details
including your phone number, or write to: General Manager, Customer Relations

GE Appliances, Appliance Park
Louisville, KY 40225

Register Your Appliance GEAppliances.com

Register your new appliance on-line—at your convenience! Timely product registration will allow for enhanced
communication and prompt service under the terms of your warranty, should the need arise.
You may also mail in the pre-printed registration card included in the packing material.